Qolsys IQ Panel Installation manual

Below you will find brief information for IQ Panel IQ Panel. The IQ Panel is a security and home control system that uses a 7 inch touchscreen interface. The IQ Panel allows you to add security sensors, Z-wave devices, and more to complete your home security and home control setup. You can control the IQ Panel with the touchscreen or with your smartphone through the Alarm.com App.

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IQ PANEL

The Qolsys IQ Panel is a 7” touchscreen built with an

Android operating system, providing full security and home control functionality in an easy to use interface.

INSTALLATION MANUAL

INTRODUCTION

INCLUDED IN BOX

IQ Panel

Power

Supply

ABOUT THIS GUIDE

This document outlines the basic hardware specifications and software directions to install and customize the IQ Panel. Note that the information presented is not comprehensive, but is specifically dedicated to those menus, features, and systems accessible solely to those with the proper installation code. Features accessible to users and installers alike are outlined in the IQ Panel User Guide. The information contained is confidential and proprietary, and is solely owned by Qolsys Inc. Any reproduction, modification or distribution without permission is strictly prohibited.

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SUPPORT

QUESTIONS?

TABLE OF CONTENTS

HARDWARE

5- Exterior Front

6- Exterior Back

7- Interior

8- Wiring Diagram

9- Installing the Back Plate

10- Powering the panel

11- Mounting the Hardware

SOFTWARE

13- Home Screen Overview

14- Header or “Status” Bar

15- Footer

16- Settings

17- Settings Menu

INSTALLATION

19- Installation

20- Security Account

22- Security Sensors

23- AutoLearn Sensor

24- Add Sensor

25- Sensor Types

26- Sensor Name

29- Chime Type

29- Sensor Groups

39- Voice Prompt

40- Z-Wave Settings

42- Add Z-Wave Device

43- Clear/Remove Z-Wave

Device

44- Timer

45- Sound

47- System Logs

48- Upgrade Software

50- Siren and Alarms

51- Security and Arming

53- Camera/Video Settings

SYSTEM TESTS

55- System Tests

56- Wi-Fi Test

57- Sensor Test

58- Cellular Test

59- Image Sensor Test

60- Z-Wave Test

CUSTOMIZATION

62- System Settings

63- How to Connect Wi-Fi

64- Weather

65- Photo Frame

66- Load Images from SD

Card

67- Photo Frame Settings

68- Custom Names

69- Edit Chimes

70- User Management

71- Home Screen

Appearance

72- Load Help Videos

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TROUBLESHOOTING

74- About

77- Upgrade Software Using

Wi-Fi

78- Automatic Software

Updates

79- Software Update Via SD

Card

80- Moving the Panel

81- Panel Reboot

82- Hard Reboot

83- System Monitor

84- Cannot Load Help

Videos

LEGAL

85- Important Information

SPECIFICATIONS

88- Hardware Specifications

INSTALLATION

HARDWARE

EXTERIOR FRONT

Panel Camera

Emergency Button

Microphone

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7” LCD Resistive

Touch Screen

Home Button

HARDWARE

EXTERIOR BACK

Mounting holes

Mounting plate

Two-Way Voice

Speaker

Rear access opening

QOLSYS CONFIDENTIAL AND PROPRIETARY

Cooling Vents

SD Card Slot

Panel Sounds Speaker

Siren

HARDWARE

INTERIOR

Cellular Antenna

Tamper Switch

Battery *

Terminal Block

Image Sensor Radio

Cellular Module

Note:

GSM Models will contain a SIM card

Panel Speaker Connector

Two-Way Voice Speaker

Connector

Battery Connector *

Z-Wave Radio

Microphone Connector

*CAUTION

The battery should NEVER be disconnected from the panel without following proper power-down procedures.

Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty

QOLSYS CONFIDENTIAL AND PROPRIETARY

HARDWARE

WIRING DIAGRAM

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HARDWARE

INSTALLING THE BACK PLATE

Remove the retainer screw and place in a safe location

Remove the back plate from the panel by pulling downward from the top

Secure one corner of the plate in the desired location, be sure to position rear access opening over the location of your wires

Ensure the plate is level and secure to wall with mounting hardware (not

provided)

QOLSYS CONFIDENTIAL AND PROPRIETARY

HARDWARE

POWERING THE PANEL

Hang the panel’s suspension strap on the hook mounted to the back plate.

Plug in battery connector

Connect wires from power supply to terminal block.

CAUTION: Once connected, DO NOT unplug the battery without following proper power down procedures. Disconnecting the battery may result in data corruption or panel failure and a void of the manufacturer warranty.

Red- DCIN +

Black- DCIN-

Connect wires to Power

Supply terminals.

Red- Positive

Black- Negative

IMPORTANT: Reversing polarity on these wires may cause damage to the IQ Panel.

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HARDWARE

MOUNTING THE HARDWARE

Insert plug into receptacle and secure with provided

hardware.

WARNING: DO NOT

CONNECT TO A

RECEPTACLE

CONTROLLED BY A

SWITCH OR HIGH

VOLTAGE.

Seat bottom of panel onto back plate and tilt upward until it snaps in place.

Replace retainer screw and tighten

Once connected to primary power, panel should power up within

30-45 seconds

QOLSYS CONFIDENTIAL AND PROPRIETARY

INSTALLATION

SOFTWARE

HOME SCREEN OVERVIEW

The home screen is divided into three sections. The header shows date, and time and is color coded to show current status. The Primary User Interface contains the panel apps, and the footer holds settings, help, and the dealer contact portal.

Header or

“Status” Bar

FIND IT

Primary

User

Interface

Footer or

“Help” Bar

Home

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SOFTWARE

HEADER OR “STATUS” BAR

The header or “Status” bar is color coded based on system status, and shows the date, time, and current status.

The green header is labeled “System Ready – Disarmed” and indicates that all of the sensors are closed and the system is ready to be armed.

Green LED when disarmed

Red LED when armed

The panel’s “Panic” and

“Home” buttons also illuminate to show panel status. These LED lights will

NOT illuminate if the panel is running on battery only

The yellow header is labeled “System Not Ready – Disarmed” and indicates that one or more of the sensors are open. Touch the bar to see a list of all open or tampered sensors.

Feb 26, 2013 SYSTEM ARMED- AWAY MODE Tue - 03:12 PM

The red header is labeled “System Armed” and indicates the arming type (Stay or Away)

Note: When armed, the home button and panic button will glow red.

QOLSYS CONFIDENTIAL AND PROPRIETARY

SOFTWARE

FOOTER

The footer bar contains the Settings App, Help and Dealer portal

Settings

Access panel installation and customization options. This area requires a valid Installer or Master code and provides varied access by user permission level.

Help

Access video tutorials, FAQs, and URLs for other documentation.

Contact Us

Access security provider contact information including phone numbers, website and e-mail address for support and service.

QOLSYS CONFIDENTIAL AND PROPRIETARY

SOFTWARE

SETTINGS

To access Settings you must enter a code, however only the installer code has access to installation options. The Master Code

does NOT have access to the installation menu.

FIND IT

Default Installer Code

1111

Access to all functions to install and customize the panel and peripherals

Default Master Code

1234

Access to limited functions, including editing sensor names, user management, and connecting to Wi-Fi

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Settings

SOFTWARE

SETTINGS MENU FIND IT

Settings

QOLSYS CONFIDENTIAL AND PROPRIETARY

Installer Code Access

Master Code Access

INSTALLATION

INSTALLATION FIND IT

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Settings

Installation

Installer Code Access

Master Code Access

INSTALLATION

SECURITY ACCOUNT

Setting

Account Number

Power Management

Power Management Sleep

Timeout

SIA Power Restoration

Loss of Supervisory Signals

SIA Limits

Weather Temperature

Default

blank

Enabled

Disabled

Enabled

Description

Security provider account number (up to 10 characters)

Energy-saving functionality when running on battery power only

Panel initiates power management mode a specified number of minutes after last touch

Turn on or off sensor hold for 60 seconds during power restoration

Select how long to wait before indicating in the “Status” app that a device is non-responsive. (4 , 12, or 24 hours)

When enabled, the range for entry and exit delays is as follows: 

-Entry delay: 30-240 seconds,Exit Delay: 45-254 seconds 

When disabled, the range for entry and exit delays are as follows: 

-Entry delay: 5 to 240 seconds, Exit delay: 5 to 254 seconds

Select whether weather app displays in Fahrenheit or Celsius

FIND IT

Settings

Installation

Security

Account

Installer Code Access

Master Code Access

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INSTALLATION

SECURITY ACCOUNT

Languages

Setting

Home Screen

Default

English

Theme 2

Description

Change the panel user interface into one of several different languages. NOTE: Installation menu will ALSO be changed

Optional layout(s) for home screen. NOTICE: Instructions in this document are based on Theme 2. Locations of apps may be different using optional themes

FIND IT

Settings

Installation

Security

Account

Installer Code Access

Master Code Access

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INSTALLATION

SECURITY SENSORS

Security Sensors

In the security sensor app you add, edit, or remove security devices. The IQ

Panel can support up to a total of 64 different security sensors. (5 of the 64

slots are dedicated to Image Sensors)

Auto Learn Sensor

Pair sensors quickly by tampering and then editing information

Add Sensor

Pair sensors manually by typing in device information

Edit Sensor

Make changes to existing sensors

Delete Sensor

Remove sensor

Sensor Status

See current status of all security sensors

Sensor Group

Quick reference to all sensor groups and their actions

FIND IT

Settings

Installation

Security

Sensors

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

INSTALLATION

AUTO LEARN SENSOR

1. Select “Auto Learn Sensor”

2. Look for message at bottom of screen above footer.

“Press Tamper or trip the sensor. Image Sensor learning times out in 4 mins.”

3. Tamper sensor

4. Click “OK” when you hear the panel chime

5. Adjust the sensor information by touching the fields and making the appropriate selections. (NOTE: These same fields

can be edited later from the “Edit Sensor” app)

6. Click “Add” to save the information and complete the process. Adjustments can be made later from “Edit Sensor” app

QOLSYS CONFIDENTIAL AND PROPRIETARY

FIND IT

Settings

Installation

Security Sensors

Auto Learn

Sensor

Installer Code Access

Master Code Access

INSTALLATION

ADD SENSOR

1. Select “AutoLearn Sensor” (NOTE: These same fields

can be edited later from the “Edit Sensor” app)

2. Tap the field marked “Sensor ID” to open the keyboard. Enter the DL number written on the back of the device and touch “Done”

3. Choose sensor type from list

4. Choose sensor name from list

5. Choose chime type from list

6. Indicate sensor group from list

7. Indicate whether you want voice prompts on or off

8. Click “Add” to save the information and complete the process.

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FIND IT

Settings

Installation

Security Sensors

Add Sensor

Installer Code Access

Master Code Access

INSTALLATION

SENSOR TYPES

When adding or editing security devices you can choose from the following sensor types:

Door/Window

Motion

Glass Break

Key Fob

Keypad

Medical Pendant

Smoke Detector

CO Detector

Hardwire Translator

Wireless Translator

Heat

Water

Freeze

Tilt

Image Sensor

FIND IT

Settings

Installation

Security Sensors

AutoLearn

Sensor

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

INSTALLATION

SENSOR NAME

When you select the sensor name field you can choose from a variety of preset sensor names by scrolling up and down or to create a custom description.

FIND IT

Settings

Installation

Security Sensors

AutoLearn

Sensor

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

INSTALLATION

SENSOR NAME: CUSTOM DESCRIPTION

To create a custom description on the blank field and the android keyboard will appear.

Type in the desired name (up to 24 characters, alphanumeric only, no special characters) and click “Done.”

Touch the empty box

FIND IT

Type sensor name, touch “Done”

Name appears in the box

Settings

Installation

Security Sensors

AutoLearn

Sensor

Installer Code Access

Master Code Access

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INSTALLATION

CHIME TYPE

Because of the dynamic nature of the way the IQ panel pairs and understands each individual sensor, you can program each to have a unique chime or even turn chiming off for that individual sensor. To customize your chime for a particular sensor touch the chime type button and choose from the list. Currently there are 5 different chimes, but this may change as software updates are installed on the panel.

FIND IT

Settings

Installation

Security Sensors

AutoLearn

Sensor

Installer Code Access

Master Code Access

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INSTALLATION

SENSOR GROUP

Customizing the sensor group will change the behavior of the panel. Sensor groups are tied directly to your sensor type, so only the groups available for that type of sensor will be displayed. To edit sensor

group, touch the “Sensor Group” button.

You can find a full list of sensor groups on the panel inside the

“Sensor Groups” app under

“Security Sensors.”

You can also find descriptions of how these sensor groups behave on the following pages.

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FIND IT

Settings

Installation

Security Sensors

AutoLearn

Sensor

Installer Code Access

Master Code Access

SENSOR GROUPS

DOOR/WINDOW

GROUP

Entry-Exit- Normal

Delay

Reporting Safety

Sensor

NAME

Entry-Exit- Long Delay

Instant Perimeter D/W

Instant Interior Door

Local Safety Sensor

SUPERVISED

SCENARIO

Allows you to exit during countdown after selecting arming type and when opened starts countdown before triggering alarm.

Times determined by “Normal Entry-Exit Delay” in “Timers” app.

Allows you to exit during countdown after selecting arming type and when opened starts countdown before triggering alarm.

Times determined by “Long Entry-Exit Delay” in “Timers” app.

Door or window that triggers alarm instantly when system is armed

Interior door that triggers alarm instantly when system is armed

Regardless of arming state, this sensor triggers a chime if it is opened (non-reporting to central station) Great for medicine cabinets, pool gates, chemical storage, etc.

Regardless of arming state, this sensor triggers an alarm if it is opened. Perfect for gun safes, valuables safe, etc.

SENSOR GROUPS

MOTION/IMAGE SENSOR

GROUP

NAME

Away- Instant Motion

SUPERVISED

SCENARIO

Used when armed in “Away”mode to trigger the alarm

immediately when motion is detected

Stay- Instant Motion

Stay- Delay Motion

Away- Delay Motion

Safety Motion

Used when armed in “Stay”mode to trigger the alarm

immediately when motion is detected

Used when armed in “Stay”mode to trigger a countdown when motion is detected

Regardless of arming state, this sensor triggers a chime when it detects motion

Triggers a local alarm if motion is detected regardless of arming state (non-reporting to central station)

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SENSOR GROUPS

GLASS BREAK

GROUP

NAME

Glass Break

Glass Break -Away Only

SUPERVISED

SCENARIO

Arms IQ Glass in both “Stay” and “Away” mode

Arms IQ Glass in “Away” mode only

KEY FOB

GROUP

NAME

Mobile Intrusion

Mobile Medical

Fixed Medical

SUPERVISED

SCENARIO

Worn or carried, the button(s) is/are programmed to trigger a police

panic

Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger a medical panic

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a medical panic

SENSOR GROUPS

KEYPAD

GROUP

NAME

Fixed Intrusion

2 Fixed Silent

SUPERVISED

SCENARIO

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a police panic

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a silent police panic

QOLSYS CONFIDENTIAL AND PROPRIETARY

SENSOR GROUPS

MEDICAL PENDANT

GROUP

NAME

Mobile Intrusion

Fixed Intrusion

Fixed Silent

Mobile Medical

Fixed Medical

SUPERVISED

SCENARIO

Worn or carried, the button(s) is/are programmed to trigger a police

panic

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a police panic

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a silent police panic

Worn as a wrist watch or pendant, the button(s) is/are programmed to trigger a medical panic

Installed in a fixed location such us under a desk, the button(s) is/are programmed to trigger a medical panic

QOLSYS CONFIDENTIAL AND PROPRIETARY

SENSOR GROUPS

SMOKE DETECTOR/HEAT

GROUP

NAME

Smoke-Heat

SUPERVISED

SCENARIO

Triggers an alarm when sensor detects smoke/rapid rise in heat.

CO DETECTOR

GROUP

34 CO

NAME SUPERVISED

SCENARIO

Triggers an alarm when sensor detects Carbon Monoxide.

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SENSOR GROUPS

HARDWIRE TRANSLATOR

GROUP

13 Takeover

NAME SUPERVISED

SCENARIO

Triggers an alarm when sensor is tampered in “Stay” or

“Away” mode

WIRELESS TRANSLATOR

GROUP

NAME

Translator

SUPERVISED

SCENARIO

Triggers an alarm when sensor is tampered in “Stay” or

“Away” mode

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SENSOR GROUPS

WATER

GROUP

NAME

Water Sensor

SUPERVISED

SCENARIO

Triggers an alarm when sensor detects presence of water

Please note: When you select “Water” as your sensor type you will be given two additional options under

“Sensor Sub-Type”

If you are pairing the IQ TempH20, use “Multi-Function-1”

All other sensors, use “Flood-2”

FREEZE

GROUP

52 Freeze

NAME SUPERVISED

SCENARIO

Triggers an alarm when sensor detects low temperatures

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SENSOR GROUPS

TILT

GROUP

Entry-Exit- Normal

Delay

Entry-Exit- Long

Delay

NAME

Garage Tilt- Safety Tilt

SUPERVISED

SCENARIO

Allows you to exit during countdown after selecting arming type and when opened starts countdown before triggering alarm. Times determined by “Normal Entry-Exit Delay” in

“Timers” app.

Allows you to exit during countdown after selecting arming type and when opened starts countdown before triggering alarm. Times determined by “Long Entry-Exit Delay” in

“Timers” app.

Panel will chime if the garage is opened, regardless of arming state (non-reporting)

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INSTALLATION

VOICE PROMPT

Voice prompts annunciate the sensor name when the sensor is

opened or tripped.*

For door/window sensors, voice prompts are defaulted to “ON”.

For most other sensors the default is “off.” To change this simply touch the Voice Prompt button and make the desired adjustment

(on/off).

With the IQ Panel you can toggle each of these on or off for each individual sensor, leaving

voice prompts on some doors while turning them off on others.

NOTE: Sensors programmed as “Safety Sensors” will also audibly report when they have been closed.

FIND IT

Settings

Installation

Security Sensors

AutoLearn

Sensor

Installer Code Access

Master Code Access

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INSTALLATION

Z-WAVE SETTINGS

The Z-Wave Settings allows an installer to set the maximum number of Z-Wave devices allowed on the IQ Panel in each of 4 categories.

Setting Default Description

Thermostats 3 Maximum number of supported Thermostats the panel will allow (1-5)

Smart Sockets

Lights

Door Locks

Allow Master

Code Z-Wave

Settings

Allw Master

Code Z-Wave

Management

Z-Wave

Maximum number of supported IQ Smart Sockets the panel will allow (1-18)

Max number of supported Z-Wave light modules the panel will allow (1-18)

2 Maximum number of supported Z-Wave Door Locks the panel will allow (1-6)

Disabled Allow Master User Code to access Z-Wave Settings

Disabled Allow Master User Code to access Z-Wave device installation settings

Disabled Activate or deactivate Z-Wave radio

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FIND IT

Settings

Installation

Z-Wave

Settings

Installer Code Access

Master Code Access

INSTALLATION

Z-WAVE DEVICES

Z-Wave Devices

In the Z-Wave device app you add, edit, or remove Z-Wave devices.

FIND IT

Add Device

Pair new devices

Edit Device

Make changes to existing devices

Clear Device

Clears or resets the memory of a Z-Wave device.

(Does not clear the panel’s memory and requires you touch the “Pair” button on the device)

Delete Device From Panel

Remove a Z-Wave device from the IQ Panel’s memory

(does not clear the device’s memory or require you to have the device)

Remove All Devices

Delete all Z-Wave devices from the IQ Panel’s memory

Rediscover Network

Reconnect to each device by reestablishing the Z-Wave mesh network.

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Settings

Installation

Z-Wave

Devices

Installer Code Access

Master Code Access

INSTALLATION

ADD DEVICE

1. Select “Add Device”

2. Touch “Pair”

3. Press the “Tamper” or “Learn” button on the device when the message appears.

4. Click “Add” to save the information and complete the process.

5. Adjust the sensor information by touching the fields and making the appropriate selections.

6. Click “Pair” to save the information and complete the process. Adjustments can be made later from “Edit Device” app

FIND IT

Settings

Installation

Z-Wave

Devices

Add Device

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Installer Code Access

Master Code Access

INSTALLATION

CLEAR DEVICE

Clears the memory of a Z-

Wave device so it can be paired with the IQ Panel

DELETE DEVICE FROM PANEL

Removes a Z-Wave device from panel memory.

FIND IT

Press the button on the

Z-Wave device to complete the process.

(Note: this does not clear the panel’s memory)

Select the check mark next to the device and touch “Delete.” (Note: this does not clear the

device’s memory)

REMOVE ALL DEVICES

Touching this will remove all existing Z-Wave devices from your panel’s memory.

(Note: this does not clear the memory of the individual devices)

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Settings

Installation

Z-Wave

Devices

Installer Code Access

Master Code Access

INSTALLATION

TIMER

The timers indicate how much time allowed by entry and exit delays.

FIND IT

Setting

Normal Entry-

Exit Delay

Long Entry-Exit

Delay

Default

Entry: 30 

Exit: 60 

Entry:

100 

Exit: 120 

Description

Entry Delay: How much time users have to enter their code after opening a door programmed as an Normal Entry/Exit delay door

When SIA Limits enabled: 30 to 240 seconds

When SIA Limits disabled: 05 to 240 seconds

Exit Delay: How much time users have to exit the location before the panel arms itself.

When SIA Limits enabled: 45 to 254 seconds

When SIA Limits disabled: 05 to 254 seconds

Settings

Installation

Timer

Installer Code Access

Master Code Access

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INSTALLATION

SOUND

The IQ panel sound settings can be found here as well as inside the “apps" section of the panel on the home screen. Master Code has access to this section as well as installer code.

Setting

Volume

Description

Controls the master volume for the entire panel and all its audible functions (except siren) including tones, videos, voice chimes, etc

Allows you to select from various chimes for each individual device. Edit Chimes

Voice Settings Indicates whether the panel should “speak.” Sensors, Panel messages and Safety Sensors can all be toggled independently. (unchecking box disables feature)

Chime Settings Indicates whether the panel should emit tones/beeps. Sensors, Panel and Safety Sensors can all be toggled independently. (unchecking box disables feature)

FIND IT

Settings

Installation

Sound

Installer Code Access

Master Code Access

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INSTALLATION

SOUND

Setting

All Trouble

Beeps

Sensor Low

Battery

Sensor Tamper

Beeps

Panel Tamper

Beeps

Edit Trouble

Beep Chimes

Trouble Beeps

Timeout

Description

Toggles all sensor and panel trouble beeps on or off

Emits a chime when a sensor reports a low battery. Chime type and frequency are set below.

Emits a chime when a sensor reports that it has been tampered. Chime type and frequency are set below.

Select the chime type for Sensor Low Battery, Sensor Tamper, and Panel Tamper chimes.

Determines the amount of time between each trouble beep emitted. Time can be set between 3-60 minutes. (Default is 3 minutes.)

FIND IT

Settings

Installation

Sound

Installer Code Access

Master Code Access

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INSTALLATION

SYSTEM LOGS

System logs allow the panel to send non-customer identifying information to the server for troubleshooting and bug identification.

FIND IT

Setting

Upload logs to the server

Default Description

Requires manual push

Tell the panel to begin uploading a history of it's activity to the server. This information is used to troubleshoot bugs and diagnose panel problems. The panel will upload any logs saved in it’s memory

Disabled Automatically upload the system logs to the servers every 2 hours Auto Upload

Logs

Log Level Error Tell the panel how much information to record in log files.  

No log output: No information recorded

Fatal: Record fatal or severely problematic information only

Error: Record all errors and fatal issues

Warn: Record warnings, errors, and fatal issues 

Info: Record all generic, non-customer related information 

Debug: Record diagnostic messages, Info, Warnings, Errors, and Fatal issues 

Verbose: Record all non-customer identifying information

Settings

Installation

System

Logs

Installer Code Access

Master Code Access

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INSTALLATION

UPGRADE SOFTWARE

The IQ panel can upgrade it software using one of three channels: Wi-Fi, cellular, or SD card.

Setting

Delete All Sensors and Devices

Upgrade Using Network

Upgrade Using SD Card

Https Upgrade

Patch Tag

Working Directory

Description

Erases all the security sensors and Z-Wave devices from the system’s memory.

Search the network for updates and install new software

Search an inserted SD Card for updates and install new software

When enabled, you can manually enter a “patch tag” to locate a specific software update. When disabled you can manually enter the working directory of the desired software update.

A code corresponding to a specific software update on the server. (Note:

Only displayed when “https Upgrade” is enabled.)

A code corresponding to a specific working directory on the server. (Note:

Only displayed when “https Upgrade” is disabled.)

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FIND IT

Settings

Installation

Upgrade

Software

Installer Code Access

Master Code Access

INSTALLATION

UPGRADE SOFTWARE

Setting

Automatic Upgrade

Automatic Upgrade Interval

Description

Allow the panel to update software itself as new versions become available

Determine how often the IQ Panel should look for software updates on the server. (Default is every 24 hours)

FIND IT

Settings

Installation

Upgrade

Software

Installer Code Access

Master Code Access

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INSTALLATION

SIREN AND ALARMS

Setting

Disable Siren

Siren Annunciation

Fire Verification

Severe Weather Siren

Warning

Dialer Delay

Siren Timeout

Allow Master Code To

Access Siren and Alarms

Default Description

Disabled Turn internal piezo siren (and external siren, if connected) on or off

Disabled

Enabled

:30

4 min

Panel siren pauses periodically to announce which locations have triggered the alarm.

When disabled, fire alarm is triggered with a single fire event from smoke detector. When enabled, panel requires two fire events from smoke detector (one detector twice or two detects once each)

When enabled, siren will sound when the panel receives a severe weather alert. When disabled, panel will use severe weather chime

Amount of time (in seconds) before panel will attempt call to central station after an alarm event is triggered 

When SIA Limits enabled: :15 to :45 seconds 

When SIA Limits disabled: :05 to :254 seconds

Determine how long before siren stops sounding during an alarm event (4 minutes to 8 minutes)

Disabled Allow the master code to access these features and settings

FIND IT

Settings

Installation

Siren and

Alarms

QOLSYS CONFIDENTIAL AND PROPRIETARY

Installer Code Access

Master Code Access

INSTALLATION

SECURITY AND ARMING

Setting

Installer Code

Duress Authentication

Secure Camera

Secure Delete Images

Secure Arming

Refuse Arming When

Battery Low

Auto Bypass

Auto Stay

Arm Stay No Delay:

Default

1111

Disabled

Description

Code to access installer options in settings

Toggle whether or not to allow duress codes

Enabled

Require user code to access camera app

When enabled and “Secure Camera" is disabled, panel requires user code to delete disarm photos and Image Sensor images.

When disabled no user code is required to delete images

Disabled Require user code for arming panel

Disabled Will not allow panel to arm if battery is low (below 30%)

Enabled

Toggle whether or not to bypass open or tampered sensors automatically

If panel is armed “Away” but a delay door is not opened, the panel assumes you are still home and changes arming to “Stay” mode

Arm stay immediately with no countdown timer

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FIND IT

Settings

Installation

Security and Arming

Installer Code Access

Master Code Access

INSTALLATION

SECURITY AND ARMING

Auto Exit Time Extension Enabled

Keyfob No Delay

Allow Master Code to Access

Security and Arming

Enabled

Disabled

Automatically extend countdown timer if delay door is opened during countdown process a second time

When enabled, the key fob will arm and disarm the system instantly. When disabled, the key fob will use the normal exit delay.

When disabled, disarming will still be instantaneous.

Allow the master code to access these features and settings

FIND IT

Settings

Installation

Security and Arming

QOLSYS CONFIDENTIAL AND PROPRIETARY

Installer Code Access

Master Code Access

INSTALLATION

CAMERA/VIDEO SETTINGS

Setting

Disarm Photos

Alarm Videos

Allow Master Code to

Access Image Settings

Default

Enabled

Description

When enabled, the built-in camera will take a single photograph when a user disarms the panel. When disabled, the panel will not capture images upon disarm.

Reserved for future use

Disabled Allow the master code to access these features and settings

FIND IT

Settings

Installation

Camera/Video

Settings

QOLSYS CONFIDENTIAL AND PROPRIETARY

Installer Code Access

Master Code Access

SYSTEM TESTS

System Tests

There are several tests you can run to ensure the system is operating properly.

FIND IT

Wi-Fi Test

Test the panel’s connection to the wireless (Wi-Fi) network

Sensor Test

Test the panel’s communication with individual security sensors

Cellular Test

Test the panel’s connection to the cellular network

Image Sensor Test

Test the panel’s connection to

Image Sensors

Z-Wave Test

Test the panel’s communication with individual Z-Wave devices

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Settings

System

Tests

Installer Code Access

Master Code Access

SYSTEM TESTS

WI-FI TEST

Wi-Fi Test

The Wi-Fi test checks the IQ panel’s connection to your network. Before running this test, be sure to connect the panel to the network. See

“customization” section for directions on connecting to Wi-Fi.

To perform a Wi-Fi Test, touch the “Run” button.

FIND IT

Successful test will result in a “Pass” result and indicates the day and time of the test.

Settings

System

Tests

Wi-Fi Test

Installer Code Access

Master Code Access

Note: If test fails, please check your Wi-Fi settings.

QOLSYS CONFIDENTIAL AND PROPRIETARY

SYSTEM TESTS

SENSOR TEST

Sensor Test

The panel can test its connection and communication to individual security sensors. Before this test can be effective, you must pair at least one security sensor with the system.

Start Test

Before you begin a sensor test you will see a list of available sensors on the screen.

“Tampering” or opening a sensor will test it’s connection to the panel.

Results

The panel will audibly report and display the results:

FIND IT

Settings

System

Tests

Sensor Test

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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SYSTEM TESTS

CELLULAR TEST

Cellular Test

The panel’s built in cellular module can test it’s connection to the cellular network. Before this test can be effective, you must activate the cellular module by creating an alarm.com account.

To begin the test press

“Start” and watch for the results on the screen.

OTASP

If you have a CDMA panel the OTASP function is used to register the built in CDMA module with the Verizon network. This should already have been completed at the factory and if attempted will generate a pop up warning.

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FIND IT

Settings

System

Tests

Cellular

Test

Installer Code Access

Master Code Access

SYSTEM TESTS

IMAGE SENSOR TEST

Image Sensor Test

The panel can test it’s connections to Image Sensors to ensure they are communicating properly and can take photos as desired.

FIND IT

Step 1: Touch “View”

Step 3: Select the test you want to run.

PIR Test checks the motion sensor

Request Peek In tests the camera (check results in Camera App)

Step 2: Tap “Sensor Tests”

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Settings

System

Tests

Image

Sensor Test

Installer Code Access

Master Code Access

SYSTEM TESTS

Z-WAVE TEST

Z-Wave Test

The panel can test it’s connections to Z-Wave devices to ensure they are communicating properly.

To perform a Z-Wave Test, touch the “Run” button. Successful test will result in a “Normal” result and indicates the day and time of the test.

FIND IT

Note: If test fails, please delete the device and re-pair it with the panel.

Settings

System

Tests

Z-Wave

Test

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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CUSTOMIZATION

SYSTEM SETTINGS

Use system settings to connect to Wi-Fi, adjust sound settings, turn brightness up or down, and safely eject your SD card

FIND IT

Setting

Wireless Settings

Sound

Brightness

SD Card

Date & Time

Description

Connect to the local network using the panel’s Wi-Fi

Adjust the volume and other sound settings on the panel

Adjust the brightness of the panel’s LCD

Display total space, available space and the option to unmount an inserted SD Card

Manually adjust the panel’s date and time

Settings

System

Settings

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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CUSTOMIZATION

HOW TO CONNECT TO WI-FI

To connect to a Wi-Fi network, follow the steps below:

FIND IT

Touch

“Settings” Touch

“System

Settings”

Touch “Wireless

Settings” followed by

“Wi-Fi Settings”

Any available networks will appear under “Wi-Fi Networks”

Select the desired network

Enter the password (if required)

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Settings

System

Settings

Installer Code Access

Master Code Access

CUSTOMIZATION

WEATHER

TODAY’S FORECAST

Today’s forecast is displayed on the weather icon with a graphical representation of precipitation and High and Low temps.

4-DAY FORECAST

Touch the weather icon to get a four day forecast. This information is updated once per day via Alarm.com services.

LOCATION

Weather reporting is based on location as indicated by the zip code entered into Alarm.com when the account is created.

FIND IT

Weather

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CUSTOMIZATION

PHOTO FRAME

PHOTO FRAME

When you open the Photo Frame app, you will see thumbnails of the images saved in the panel, as well as buttons to play slideshow now, edit your settings, and load new images.

START PHOTO FRAME

Starts Photo Frame

immediately

SETTINGS

Toggle settings like slide

transition, duration, effects, etc.

LOAD FROM SD CARD

Add your own photos

FIND IT

Apps

Photo Frame

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CUSTOMIZATION

LOAD IMAGES FROM SD CARD FIND IT

To load new images from an SD card:

1- Load photos* onto an SD Card

2- Insert the SD Card into the panel

3- Open the “Photo Frame” app

4- Press “Load from SD Card”

5- Choose “Replace” or “Add”

Insert card with the label facing you

Card will slide all the way in.

To remove, push gently and card will spring out.

6- Wait for the images to load

7- Once loaded, you can press “Start

Photo Frame” to test.

NOTE: Before removing the SD Card, go to

“Settings” then touch “System Settings” then “SD Card” and select “Unmount”

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SD Card Slot:

Left side of panel behind bezel

Photo requirements:

-JPEG

-800x480 pixels (or less)

-No larger than 1MB each

-No more than 20 images

-Saved in folder entitled

“Photos”

CUSTOMIZATION

PHOTO FRAME SETTINGS

Duration

Effect

Item

Shuffle

Display Type

Photo Frame

Start Time

Automatically turn off display

Automatically turn on display

Default

1 minute

Dissolve

Enabled

Photo Frame

10 minutes

11:00 PM

6:00 AM

Description

How long each image will show before transitioning to the next image in the library (1, 2, or 5 minutes)

Transition effect used between each image (fade to black, dissolve)

Display pictures in random or sequential order

Choose what to display on the screen when the panel is not in use. (Off,

Photo Frame)

Choose the amount of time to wait after the last touch before starting the selected display type. (5, 10, 15, 20, 25, or 30 minutes)

Determines the time when the display shuts down completely. (use this feature to turn off the LCD at night)

Determines the time when the display “wakes up" after sleeping. (use this feature to turn the LCD back on in the morning)

FIND IT

Apps

Photo Frame

QOLSYS CONFIDENTIAL AND PROPRIETARY

CUSTOMIZATION

CUSTOM NAMES FIND IT

1. Select the “Sensor Name” field

2. Select “Custom Description” from the available choices. NOTE: You may need to scroll up or down to find this option

3. Android keyboard will automatically open. Type the sensor name (24 characters max)

4. Tap “Done” to exit keyboard

5. Remember to touch “Save” or “Add” to complete the process and save your changes.

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Settings

Edit Sensor

Installer Code Access

Master Code Access

CUSTOMIZATION

EDIT CHIMES

When you select “Edit

Chimes” you will see a list of all the sensors learned into the panel

FIND IT

Apps

Sound

Selecting the “Edit” icon allows you to see the current chime type and “Play” the chime. To change it, tap the chime type and select a different chime from the list. When done, touch “Save”

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CUSTOMIZATION

USER MANAGEMENT

The IQ panel can hold up to 242 user codes. Only installers and master users can access this app and once created you can edit all information but user type (Installer, Master, User, Guest)

User Type

Installer

Master

User

Guest

Duress

Access Level

All Settings

All user-related features and settings, including connecting to Wi-

Fi, User Management, and Sensor customization n/a n/a

Expires

Arming/disarming, home control, weather

Disarming (but sends duress signal to security provider) This user will be disabled unless you turn on “Duress Authentication” under

"Security and Arming” n/a

On the date indicated when created n/a

FIND IT

Settings

User

Management

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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CUSTOMIZATION

HOME SCREEN APPEARANCE

You can choose from two different layouts for the home screen. The default setting is

Theme 2. PLEASE NOTE: THE DIRECTIONS IN THIS MANUAL ARE BASED ON THEME 2.

CHANGING THIS SETTING MAY ALTER THE LOCATIONS OF APPLICATIONS

DESCRIBED IN THIS MANUAL

FIND IT

Theme 1

Six icons along the bottom of the home screen.

Theme 2

Three icons along the bottom of the home screen.

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Settings

Installation

Security

Account

Installer Code Access

Master Code Access

CUSTOMIZATION

LOAD HELP VIDEOS

You can load new help videos using an SD Card.

Note: Videos must be in M4V format, under

200mb total, and in a 800x480 aspect ratio

FIND IT

1- Select whether you want to copy videos onto your panel (adding them to other available videos) or replace all existing videos with new ones.

2- Choose the videos you want to put on the panel by checking the boxes next to the video name

3- Click “OK” to continue. Once complete, the video will appear in your video library

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Settings

Load Help

Videos

Installer Code Access

Master Code Access

TROUBLESHOOTING

ABOUT

Item

Battery Status

Battery level

Battery voltage

Software version

Linux Version

Android version

Android System Version

Hardware version

System PIC Version

Description

Displays whether the battery is disconnected, charging, or full

Displays the percentage of charge currently within the battery

Displays the current number of volts held by the battery

Displays the panels current software version for both the user interface and the alarm.com

integration

Shows which version of linux the panel has installed

Shows which version of Android the panel has currently installed

Shows which version of the Android system the panel has currently installed

Displays the version of the panel hardware

Displays the panel’s PIC version

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FIND IT

Settings

About

Installer Code Access

Master Code Access

TROUBLESHOOTING

ABOUT

Item

PCA Serial Number

ICCI ID

Description

Shows the panel’s PCA serial number

Displays the panel’s ICCI ID number

System Part Number

System Serial Number

Displays the Qolsys part number for the device

Displays the system’s serial number

RF PIC Version Displays the system’s RF PIC version

EEPROM Format Version Displays the system’s EEPROM format version

Patch Description

Last Upgrade Date

MAC Address

Shows all applied software patches, when they were installed and the status of each

Shows the date and time of the last software update

Displays the panel’s individual MAC address

QOLSYS CONFIDENTIAL AND PROPRIETARY

FIND IT

Settings

About

Installer Code Access

Master Code Access

TROUBLESHOOTING

ABOUT

Item

IP Address

Panel Up Time

Cellular Signal Strength

Cellular Connection

IMEI/MEID

Description

Displays the panel’s IP Address on your local network (if connected to Wi-Fi)

Displays how long the panel has been on since the last reboot

Displays the current cellular signal strength

Displays the status of true cellular radio

Displays the system’s IMEI/MEID. The last 10 digits is the Alarm.com radio serial number

FIND IT

Settings

About

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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INSTALLATION

UPGRADE SOFTWARE USING WI-FI

Keeping your panel's software up to date should help fix any known issues and ensure your panel receives new additional features as they are developed.

To perform a software update using Wi-Fi follow the steps below:

1- Ensure your panel is connected to Wi-Fi

2- Touch "Settings" (enter your installer code, default is 1111)

3- Touch "Installation"

4- Touch "Upgrade Software"

5- Touch "Upgrade Using Network" The IQ Panel will check for the latest software update.

If your panel is up to date you will see a message confirming that you have the most recent software version.

6- If a software update IS available the panel will automatically begin downloading it.

7- Once the download is complete a pop up message will appear informing you that in order to install the software you must restart the panel. Touch "okay." Your panel will install the update and automatically restart.

FIND IT

Settings

Installation

Software

Update

Installer Code Access

Master Code Access

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TROUBLESHOOTING

AUTOMATIC SOFTWARE UPDATES

Turning on automatic software updates will allow the panel to install newer versions of the

software to fix bugs, add features, and ensure everything runs smoothly. To activate these:

Touch “settings”

Enter Installer code (default is 1111)

Touch “Installation”

Touch “Upgrade Software”

Make sure the “Automatic Updates” button is checked.

FIND IT

SUPPORT

QUESTIONS?

Contact us at [email protected]

Settings

Installation

Upgrade

Software

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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TROUBLESHOOTING

SOFTWARE UPDATE VIA SD CARD

1- Insert an SD card into your computer.

(*We recommend a class 4 or higher SDHC card with 4gb – 16gb storage space) 

2- Download the current software from dealers.qolsys.com

(requires login)

3- Once the file is downloaded, right click the file and select "Unzip" or “Open” 

4- Drag all files to your SD card. Delete ANY other files, and safely remove the SD card from your computer 

5- Slide your SD card into the slot on the back left of the IQ Panel. 

6- Touch “Settings” and enter a valid installer code

(default is 1111) 

7- Touch “Installation” 

8- Touch “Upgrade Software” 

9- Touch “Upgrade via SD Card” 

10- The panel will search the SD Card for the patch and begin downloading it automatically.  

11- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The process will take about 7 minutes and the buttons may turn red, screen may turn off, etc.

After the panel reboots the home screen will appear and the buttons will turn green. For the next 5 minutes the panel will update the backup partition. Do not power down or use the panel during this time 

11- Eject the SD Card: (“Settings”, enter your installer code (default is 1111), "SD Card” then

"Safely Remove" 

IMPORTANT: Failure to perform these steps in the proper sequence may result in data

corruption and/or panel failure.

FIND IT

Settings

Installation

Upgrade

Software

Installer Code Access

Master Code Access

TROUBLESHOOTING

MOVING THE PANEL

If, for ANY reason, you need to move the panel, be sure you have enough battery life to keep the panel running while not connected to A/C power. If you do not, you must shut

down the panel’s operating system before disconnecting the power supply.

1.Select “Settings” from the home screen

2.Enter the installer or master code.

3.Select “Power Down”

4.Wait for panel LEDs to turn off

5.Disconnect the power

IMPORTANT: Failure to perform these steps in the proper sequence may result in data corruption and/or panel failure.

FIND IT

Settings

Power

Down

SUPPORT

QUESTIONS?

Contact us at [email protected]

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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TROUBLESHOOTING

PANEL REBOOT

If the panel is experiencing difficulties you can often resolve it by resetting the operating system.

Select “Settings” from the home screen

1.Enter the installer or master code.

2.Select “Panel Reboot”

3.Wait for the panel to restart

IMPORTANT: Failure to follow these steps properly may result in data corruption and/or panel failure.

SUPPORT

QUESTIONS?

Contact us at [email protected]

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FIND IT

Settings

Panel

Reboot

Installer Code Access

Master Code Access

TROUBLESHOOTING

HARD REBOOT

If the panel is frozen or experiencing serious difficulties and you cannot resolve it, you can force the software to reset by pressing and holding the “Home” button for 30 seconds.

x 30 sec

IMPORTANT: Performing a hard reset may result in data corruption and/or panel failure.

Only use this when absolutely necessary.

SUPPORT

FIND IT

Home

QUESTIONS?

Contact us at [email protected]

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TROUBLESHOOTING

SYSTEM MONITOR

The system monitor allows you to see the Wi-Fi connection and information, as well as the other services running in the panel.

FIND IT

Settings

System

Monitor

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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TROUBLESHOOTING

CANNOT LOAD HELP VIDEOS

If your panel cannot load a help video you will receive an error message. Please ensure that your video(s) meet the requirements:

FIND IT

Acceptable File types:

.m4v

Total storage space:

200MB

NOTE: videos look best in aspect ratio

800x480

Settings

Load Help

Videos

Installer Code Access

Master Code Access

QOLSYS CONFIDENTIAL AND PROPRIETARY

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LEGAL

IMPORTANT

Important warning and information can be found on the interior and exterior of the panel’s mounting plate.

QOLSYS CONFIDENTIAL AND PROPRIETARY

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LEGAL

IMPORTANT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help

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LEGAL

IMPORTANT

This Class [B] digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Regulations.

Cet appareil numérique de la classe [B] respecte toutes les exigences du Réglement sur le matériel brouilleur du

Canada.

IMPORTANT! Changes or modifications not expressly approved by Qolsys Inc. could void the user’s authority to

operate the equipment.

CAUTION! This equipment complies with radiation exposure limits set forth for uncontrolled environment. The

antenna(s) used for this transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

QOLSYS CONFIDENTIAL AND PROPRIETARY

SPECIFICATIONS

Items

Platform

LCD Display

Touchscreen

Wireless

Flash Memory

Input/Output

Hardwire

LED Indicator

Speaker

Parameters

Android OS

Size

Resolution

Brightness

RGB

Type

Touch Points

WiFi

Zigbee

Z-Wave

Cellular

Security R/F

Internal Storage

SD Slot

Hardwire zones

Hardwire siren out

Status LED

Stereo 1W x 2

IQ Panel

Android 2.2.2

7 inch LCD

800x480

320 cd/m2

24bit

Resistive

Single touch

WiFi 11b/g/n, 2.4Ghz,1x1

Proprietary Image Sensor

Yes

CDMA 1xRTT (700Mhz)

319.5 MHz

4GB NAND Flash

Standard size x 1, Push-Push

2 supervised hardwire inputs (4.7k resistor)

6-12 VDC @ 120 mA max

2 color LED indicator (green= ready, red= armed)

Left dedicated speaker for panel sounds and voices

Right dedicated speaker for 2-way voice

SPECIFICATIONS

Items

Camera

Microphone

Security

Tamper

Battery

Buttons

Mechanical

Power Supply

Instructions

Mount

Certification

Temperature

Parameters

Front Camera

Microphone

Siren

Tamper Switch

Type

Hard Buttons

Dimension

Weight

Installation Guide

Back Plate

ETL

FCC

Safety

Operational

Storage

IQ Panel

0.3MP, Fixed Focus

Embedded Omni-directional Microphone + High Gain for 2-way voice

Built-in Siren with sound pressure level at 91 dba at 3.05m (conforms to UL 1023)

Panel tamper switch with spring release and reporting to status app

Lithium ion, 2500mAh capacity

Emergency Panic, Home

8.5x6.5x1.5inch (LxWxH)

1.84 lbs (.84 kg)

12V DC Adapter; Power input: 100-240 V-50/60Hz

Quick Install Guide

Wall-mount bracket (included) or table top stand (not included)

40008507

2AAJXQS9004VRZ

1120A-QS-9004-VRZ

UL-985, UL-1023, UL-1635, UL-639, UL-498A, UL-634, ULC-634, ULC-S306, CSA-C22.2

-10 to 50 C

-40 to 80C

Document#: IQPANEL-IM-06-14

Revision Date: 6/3/14

Qolsys Part #: QS-9004-VRZ

Software version: 1.3.4

Conforms to UL Std. S985, 1023. & 1635

Certified to ULC Sub C1023 & ULC Std S545

Qolsys Inc. proprietary.

Reproduction without permission is not permitted.

Hello! I am an AI chatbot specifically trained to assist you with the IQ Panel IQ Panel Installation Manual. I have thoroughly reviewed the document and can help you locate the exact information you need or explain the content in clear and simple terms. Whether you’re looking for guidance on specific features, troubleshooting steps, or general usage, feel free to ask your questions. The more details you provide about your concerns or needs, the more accurately and effectively I can assist you!

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Key features

7 inch touchscreen interface
Android operating system
Security and home control functionality
Supports adding security sensors
Supports adding Z-wave devices
Control with touchscreen or Alarm.com app

Frequently asked questions

To connect to a Wi-Fi network you need to go to Settings > System Settings > Wireless Settings > Wi-Fi Settings. Then you can choose the desired network and enter the password (if required).

You can add a variety of security sensors to the IQ Panel, including door/window sensors, motion sensors, glass break sensors, key fobs, keypads, medical pendants, smoke detectors, CO detectors, hardwire translators, wireless translators, heat sensors, water sensors, freeze sensors, and tilt sensors.

You can upgrade the IQ Panel's software using Wi-Fi, cellular, or an SD card. To upgrade using Wi-Fi, go to Settings > Installation > Upgrade Software > Upgrade Using Network. To upgrade using an SD card, insert the SD card into the panel, go to Settings > Installation > Upgrade Software > Upgrade Using SD Card, and then follow the on-screen instructions.