ThinkPad USB 3.0 Dock User Guide
ThinkPad USB 3.0 Dock User Guide
http://www.lenovo.com/safety
Note: Before installing the product, be sure to read the warranty information in Appendix B “Lenovo Limited
Warranty” on page 23.
Fourth Edition (June 2014)
© Copyright Lenovo 2012, 2014.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration
“GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents
Chapter 1. About the dock . . . . . . . 1
Switching video output modes . . . . . .
Supported resolutions and refresh rates . . . . .
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16
Chapter 5. Troubleshooting . . . . . .
17
Chapter 2. Installing the dock . . . . . . 5
Appendix A. Service and Support . . .
21
Connecting the dock to your notebook computer . .
Installing the device driver on Windows operating
systems . . . . . . . . . . . . . . . . . .
Uninstalling the device driver from Windows
operating systems . . . . . . . . . . . . . .
Online technical support . . . . . . . . . . .
Telephone technical support . . . . . . . . .
21
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Appendix B. Lenovo Limited
Warranty. . . . . . . . . . . . . . . .
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Product description . . . . . . . . . . . . . .
Locating the controls . . . . . . . . . . . . .
System requirements . . . . . . . . . . . . .
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Chapter 3. Using the dock . . . . . . . 9
Using the headset and microphone combo jack .
Using the Gigabit Ethernet connector. . . . . .
Using the USB connectors . . . . . . . . . .
Using the USB 3.0 connector with battery charging
function . . . . . . . . . . . . . . . . .
Using the video output connectors . . . . . . .
Chapter 4. Working with the dock . .
Identifying your monitors. . . . . . . . . .
Understanding the video output modes . . . .
Extend mode . . . . . . . . . . . .
Mirror mode . . . . . . . . . . . . .
Single-display mode . . . . . . . . .
Working with the dock utility . . . . . . . .
Checking for updates . . . . . . . . .
Manually enabling the headset and
microphone combo jack . . . . . . . .
Optimizing the video playback quality . . .
Rotating the external monitor display . . .
Setting the color quality of the external
monitor . . . . . . . . . . . . . . .
Setting the resolution of the external monitor
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Part 1 - General Terms . . . . . .
Part 2 - Country-specific Terms . . .
Part 3 - Warranty Service Information .
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Appendix C. Electronic emission
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Federal Communications Commission Declaration
of Conformity . . . . . . . . . . . . . . .
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Appendix D. Notices. . . . . . . . . .
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Recycling information . . . .
Recycling information for Brazil
Export Classification Notice .
Trademarks . . . . . . . .
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i
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ThinkPad USB 3.0 Dock User Guide
Chapter 1. About the dock
This chapter contains the product description, locations of controls, and system requirements for the
ThinkPad® USB 3.0 Dock (hereafter called the dock).
Product description
The dock is a portable expansion module that enables you to easily connect your notebook computer to the
Ethernet and multiple devices, such as a headset, a microphone, and Universal Serial Bus (USB) devices. It
simultaneously supports up to two external monitors with the maximum resolution of 2048 x 1152 pixels, and
provides five USB 3.0 connectors for higher bandwidth and better performance. The dock also supports
Gigabit Ethernet speed when you connect it to networks.
You can set up your work area by connecting your notebook computer to the dock with the provided USB
3.0 cable, connecting multiple devices to the dock, and setting the dock on your notebook computer; then,
you are ready to use the multiple devices each time you connect your notebook computer to the dock.
Your option package includes the following:
• ThinkPad USB 3.0 Dock
• Power adapter
• Power cord
• USB 3.0 cable
• Digital Visual Interface - Integrated (DVI-I) to Video Graphics Array (VGA) adapter
• Warranty poster
• Software and User Guide Disc
Contact your place of purchase if any item is missing or damaged. Be sure to retain your proof of purchase
and packing material. They might be required to receive warranty service.
© Copyright Lenovo 2012, 2014
1
Locating the controls
The following figure shows the locations of controls on the dock.
Figure 1. Overview of the dock
1 Power and connection indicator
Used to indicate whether the dock is powered on normally.
2 Headset and microphone combo jack
Used to connect a microphone, a headset, or a speaker.
3 Front panel super speed USB 3.0
connector
Used to connect USB devices (USB 1.0, USB 1.1, USB 2.0, and USB
3.0 compatible).
4 Security keyhole
Used to secure the dock.
5 Power button
Used to turn on or turn off the dock.
6 Gigabit Ethernet connector
Used to connect a local area network (LAN) cable.
7 Digital Video Interface - Digital (DVI-D)
video output connector
Used to connect an external monitor with a DVI cable.
8 DVI-I video output connector
Used to connect an external monitor with a DVI cable. You also can
connect a DVI-I to VGA adapter to the DVI-I video output connector,
and connect the external monitor with a VGA cable to the DVI-I to VGA
adapter.
9 DC-in power jack
Used to connect the power adapter.
10 USB 3.0 upstream connector
Used to connect a notebook computer.
11 USB 3.0 connector with battery charging
function
Used to charge USB devices even when the computer is in sleep or
hibernation mode, or the dock is disconnected from the computer.
12 Rear panel super speed USB 3.0
connector
Used to connect USB devices (USB 1.0, USB 1.1, USB 2.0 and USB
3.0 compatible).
2
ThinkPad USB 3.0 Dock User Guide
System requirements
Before using the dock, ensure that your notebook computer has one of the following operating systems
installed:
• Microsoft® Windows® XP (32-bit)
• Microsoft Windows Vista® (32-bit or 64-bit)
• Microsoft Windows 7 (32-bit or 64-bit)
• Microsoft Windows 8 (64-bit)
• Microsoft Windows 8.1 (64-bit)
Before using the dock, ensure that your notebook computer at least meets the following requirements:
• An available CD or DVD drive
• An available USB 2.0 or USB 3.0 connector
• An ATI, Intel®, or NVIDIA graphics card installed
• 1 GB of memory
• 1.6 GHz of dual-core Central Processing Unit (CPU)
• 30 MB of free space on the hard disk drive on which you want to install the device driver
Chapter 1. About the dock
3
4
ThinkPad USB 3.0 Dock User Guide
Chapter 2. Installing the dock
This chapter provides information on how to connect the dock to your notebook computer, and how to
install and uninstall the device driver.
Connecting the dock to your notebook computer
This topic provides instructions on how to connect the dock to your notebook computer with the provided
power adapter, power cord, and USB 3.0 cable.
To connect the dock to your notebook computer, do the following:
1. Connect the power adapter to the power cord.
Figure 2. Connecting the power adapter to the power cord
© Copyright Lenovo 2012, 2014
5
2. Connect the dc-in connector of the power adapter to the dock.
3. Connect the power plug of the power cord to an electrical outlet. Press the power button to turn on
the dock.
Note: Be sure to correctly connect the dock to the power supply. If the dock is not powered on,
you will not be able to use the dock.
4. Connect the USB B plug
of the USB 3.0 cable to the USB 3.0 upstream connector on the dock.
5. Connect the USB A plug
computer.
of the USB 3.0 cable to an available USB connector on the notebook
Figure 3. Connecting the dock to the power supply and notebook computer
Notes:
• The dock will not supply power to the notebook computer during the time when it is connected to the
notebook computer.
• Connecting the dock to any connector other than a USB 3.0 connector or using any USB cable other
than a USB 3.0 cable might impact on the dock performance, especially the video playback and Ethernet
performance. However, the supported maximum resolution will not be reduced.
Installing the device driver on Windows operating systems
After you have connected the dock to your notebook computer, you can install the device driver on the
Software and User Guide Disc.
To install the device driver on the Windows XP, Windows Vista, Windows 7, Windows 8, or Windows 8.1
operating system, do the following:
1. Save any open documents and exit all applications.
2. Insert the Software and User Guide Disc into the optical drive. The disc starts automatically. If the disc
does not start automatically, do one of the following:
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ThinkPad USB 3.0 Dock User Guide
• If the autoplay window opens, click Run ViewHtml.exe.
• If the autoplay window does not open, do one of the following:
– For the Windows XP, Windows Vista, or Windows 7 operating system, go into My Computer or
Computer, then double-click the CD/DVD drive icon.
– For the Windows 8 or Windows 8.1 operating system, open File Explorer and click Computer or
This PC, then double-click the CD/DVD drive icon.
3. Select your language.
4. Click Software in the left pane of the window.
5. Follow the instructions on the screen to install the device driver.
6. Restart your computer after the completion message is displayed. The system will automatically identify
and configure the dock. The video output function of the dock will be automatically enabled after the
configuration is completed.
Uninstalling the device driver from Windows operating systems
This topic provides instructions on how to uninstall the device driver from Windows operating systems.
To uninstall the device driver from the Windows XP, Windows Vista, Windows 7, Windows 8, or Windows
8.1 operating system, do the following:
For the Windows XP, Windows Vista, or Windows 7 operating system:
1. Exit all applications that use the dock.
2. Click Start ➙ All Programs ➙ ThinkPad USB 3.0 Dock ➙ Uninstall ThinkPad USB 3.0 Dock.
3. Follow the instructions on the screen to uninstall the device driver.
4. Restart your computer if necessary.
For the Windows 8 operating system:
1. Exit all applications that use the dock.
2. Go to Control Panel by doing one of the following:
• From the desktop, move the pointer to the top-right or bottom-right corner of the screen to display
the charms, and then click Settings ➙ Control Panel.
• From the Start screen, do the following:
a. Move the pointer to the top-right or bottom-right corner of the screen to display the charms.
b. Click Search.
c. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System
section.
3. Depending on your Control Panel mode, do one of the following:
• Click the Uninstall a program option under the Programs menu.
• Click Programs and Features.
4. Select the ThinkPad USB 3.0 Dock software and then right-click your mouse. The Uninstall option is
displayed.
5. Click Uninstall.
6. Follow the instructions on the screen to uninstall the device driver.
7. Restart your computer if necessary.
Chapter 2. Installing the dock
7
For the Windows 8.1 operating system:
1. Exit all applications that use the dock.
2. Go to Control Panel by doing one of the following:
• From the desktop, move the pointer to the top-right or bottom-right corner of the screen to display
the charms, and then click Settings ➙ Control Panel.
• From the Start screen, do the following:
a. Click the arrow icon
in the bottom-left corner of the screen to go to the Apps screen.
b. Scroll to the right side, and click Control Panel in the Windows System section.
3. Depending on your Control Panel mode, do one of the following:
• Click the Uninstall a program option under the Programs menu.
• Click Programs and Features.
4. Select the ThinkPad USB 3.0 Dock software and then right-click your mouse. The Uninstall option is
displayed.
5. Click Uninstall.
6. Follow the instructions on the screen to uninstall the device driver.
7. Restart your computer if necessary.
8
ThinkPad USB 3.0 Dock User Guide
Chapter 3. Using the dock
This chapter provides information on how to use the headset and microphone combo jack, Gigabit Ethernet
connector, USB connectors, and video output connectors on the dock.
You can connect devices to the appropriate connectors on the dock while your notebook computer is
started. Normally it will take several seconds for the notebook computer to recognize new devices.
Using the headset and microphone combo jack
The headset and microphone combo jack on the dock is a 3.5 mm microphone combined stereo line-out
jack. It only works for the standard 3.5 mm headset or microphone.
To use the headset and microphone combo jack on the dock, connect your headset, microphone, or speaker
to the headset and microphone combo jack.
Note: The headset and microphone combo jack on the dock are automatically enabled when you have
successfully connected the dock to your notebook computer and installed the device driver. However, if you
cannot hear anything from the headset connected to the headset and microphone combo jack on the dock,
you can manually enable the headset and microphone combo jack on the dock. See “Manually enabling the
headset and microphone combo jack” on page 13 for more information.
Using the Gigabit Ethernet connector
To use the Gigabit Ethernet connector on the dock, connect the dock to standard 10 Mbps, 100 Mbps, or
1000 Mbps network, and wait until the dock is fully configured by the Windows operating system.
The Gigabit Ethernet connection on the dock fully supports the ThinkVantage® Access Connections™
program.
Using the USB connectors
To use the USB connectors, connect a USB device to any of the five USB connectors on the dock with a
USB cable.
When the USB device is correctly connected to a USB connector on the dock, an information window will
be displayed in the Windows notification area, indicating that the USB device has been connected to the
computer.
Using the USB 3.0 connector with battery charging function
The USB 3.0 connector with battery charging function enables you to charge USB devices even when the
computer is in sleep or hibernation mode, or the dock is disconnected from the computer.
Notes:
• Most of the mobile devices can be charged by the USB 3.0 connector with battery charging function,
but some devices with special configuration might not be charged.
• The charging time varies depending on the device configuration and the environment.
© Copyright Lenovo 2012, 2014
9
Using the video output connectors
The video output connectors on the dock consist of one DVI-D video output connector and one DVI-I video
output connector. You can simultaneously connect two external monitors to the dock using the two video
output connectors. You do not have to disconnect the dock from your notebook computer each time when
you connect the external monitors to the video output connectors.
To use the video output connectors, connect the DVI cable of the external monitors to the video output
connectors on the dock.
You also can connect an external monitor with a VGA connector to the dock using a DVI-I to VGA adapter.
To use the DVI-I to VGA adapter, do the following:
1. Connect the DVI-I to VGA adapter to the DVI-I video output connector on the dock.
2. Tighten the two screws on the DVI-I to VGA adapter.
Figure 4. Using the DVI-I to VGA adapter
3. Connect the VGA connector of the external monitor to the DVI-I to VGA adapter using a VGA cable.
You can adjust video settings to customize the use of the dock. For more information, see “Working with
the dock utility” on page 13.
Note: For better performance, occasionally adjust the external monitor to realign its settings with the video
output of the dock. For more information about the adjustment procedure, refer to the documentation
that comes with your external monitor.
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ThinkPad USB 3.0 Dock User Guide
Chapter 4. Working with the dock
This chapter provides information about the video output function of the dock and instructions on how to
work with the dock utility, which enables you to configure the dock to your needs.
Note: The ThinkPad USB 3.0 Dock icon referenced in this chapter is displayed only when an external
monitor is connected to the dock.
Identifying your monitors
If you are simultaneously connecting two external monitors to your notebook computer using the dock, click
the ThinkPad USB 3.0 Dock icon in the Windows notification area, and you might see menus named as 2.
ThinkPad USB 3.0 Dock or 4. ThinkPad USB 3.0 Dock. The serial numbers at the beginning of the menus
are automatically and randomly assigned by the Windows operating system, which can help you match the
menus with the corresponding monitors. Select the monitor that you want to configure, and then you can
configure the color quality, the screen rotation, the screen resolution, and the video output modes for the
selected monitor through the submenu options under the corresponding menu. Before doing any monitor
configuration, you need to firstly identify your monitors.
To identify your monitors, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Video Setup. A window opens.
3. Right-click the monitor number icon as you want in the top panel, and then select Identify. The selected
monitor number is displayed on the corresponding monitor screen. If you want to identify all monitors
at a time, depending on the operating system you are using, click Identify or Identify all in the top
right corner of the window.
Understanding the video output modes
The dock works in the following three video output modes:
•
“Extend mode” on page 11
•
“Mirror mode” on page 12
•
“Single-display mode” on page 12
By default, the dock works in extend mode.
Extend mode
When the dock is in extend mode, it splits your display across multiple monitors.
There are three options when you are using extend mode:
• Extend: When you select this option, your notebook computer monitor becomes the primary display
and the external monitor(s) become the secondary display(s), and the external monitor display(s) are on
the right side of the notebook computer monitor display by default.
• Extend To: When you select this option, your notebook computer monitor becomes the primary display
and the external monitor(s) become the secondary display(s). You can give each monitor its own frame
buffer through the submenu options Right, Left, Above, and Below or through drag operations. The
display space is a continuous area; therefore, windows and objects can be moved between different
displays, or even straddled across multiple displays.
© Copyright Lenovo 2012, 2014
11
• Set as Main Monitor: When you select this option, the external monitor(s) become the primary display(s)
and the notebook computer monitor becomes the secondary display.
In extend mode, you can drag and drop windows from one display to the other(s). Also, you can increase
your productivity by doing the following:
• Reading e-mails on one display and opening the attachments on the other(s)
• Expanding a spreadsheet across multiple displays
• Increasing your work area by putting all the palette and toolbars on the other display(s) when you are
doing graphics editing
• Keeping the desktop on one display and watching videos on the other(s)
To enter extend mode, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock, and then select one from the following:
• Extend
• Extend To
• Set as Main Monitor
To exit extend mode, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Off.
Mirror mode
When the dock is in mirror mode, it clones your notebook computer screen to the external monitor(s). The
dock automatically selects the settings (screen resolution, color quality, and refresh rate) for the external
monitor(s), which will enable the best resolution based on your notebook computer.
To enter mirror mode, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Mirror.
To exit mirror mode, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Off.
Single-display mode
When the dock is in single-display mode, it enables you to show your desktop on only one screen.
There are two options when you are using single-display mode:
• Notebook Monitor Off: When you select this option, the display of your notebook computer monitor
turns off and the display of the external monitor turns on.
Note: This option is available when there is only one external monitor connected to the dock.
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ThinkPad USB 3.0 Dock User Guide
• Off: When you select this option, the display of external monitor(s) turn off and the display of your
notebook computer monitor turns on. However, the other functions such as audio, Ethernet, and USB
connection can still work though the display is off.
To enter single-display mode, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Notebook Monitor Off or Off.
To exit single-display mode, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock, and then select another mode as you want.
Working with the dock utility
The dock utility enables you to configure the display settings of the dock.
Note: The settings you have configured for the dock will be retained each time when you connect the
notebook computer to the dock. This feature enables you to use your notebook computer with multiple
docks. For example, if you use a notebook computer both at home and at work, you can set up both work
areas with docks. Then, you just connect your notebook computer to the dock at either location, and
you are ready to work.
Checking for updates
The dock utility is able to check whether there is any update for the device driver in the Windows 7, Windows
8, and Windows 8.1 operating systems.
To check for device driver updates, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Check for updates. The dock utility will automatically search for available device driver updates.
Notes:
• This feature is supported only in the Windows 7, Windows 8, and Windows 8.1 operating systems.
• The ThinkPad USB 3.0 Dock icon is displayed only when an external monitor is connected to the dock.
• Ensure that your notebook computer is connected to the Internet when you are using this feature.
Manually enabling the headset and microphone combo jack
To manually enable the headset and microphone combo jack on the dock, depending on the operating
system you are using, do one of the following:
For the Windows XP operating system:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Audio Setup. The Sound and Audio Devices Properties window opens.
3. Click the Audio tab.
4. Select a USB audio line-out device from the Sound playback panel, and then select a USB audio
line-in device from the Sound recording panel.
Chapter 4. Working with the dock
13
For the Windows Vista, Windows 7, Windows 8, or Windows 8.1 operating system:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Audio Setup. The Sound window is displayed.
3. Click the Playback tab to select a USB audio line-out device, and then click the Recording tab to select
a USB audio line-in device.
4. Click OK.
Optimizing the video playback quality
In the Windows Vista, Windows 7, Windows 8, or Windows 8.1 operating system, the dock enables you
to optimize the video playback quality when there are some quality issues, such as a tear or split. After
optimizing, the display will be smoother and clearer.
To optimize the video playback quality, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Optimize for Video.
Note: This setting is not supported in the Windows XP operating system.
Rotating the external monitor display
The dock enables you to rotate only your external monitor display(s) as you want.
To rotate the external monitor display, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Screen Rotation, and then select one of the following options:
• Normal: The external monitor display remain the same as your notebook computer monitor display.
• Rotated Left: The external monitor display rotate 90 degrees to the left.
• Rotated Right: The external monitor display rotate 90 degrees to the right.
• Upside-Down: The external monitor display become upside-down.
Note: For a normal display, you can continually click Rotated Left or Rotated Right until the display
becomes upside-down.
Setting the color quality of the external monitor
The dock enables you to select a target color quality for the external monitor display. The available options
are 16-bit or 32-bit. Bit means the color depth of the display. The default and recommended setting is 32-bit.
To set the color quality of the external monitor, depending on the operating system you are using, do one
of the following:
For the Windows XP or Windows Vista operating system:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Video Setup. A window opens.
3. In the Color Quality area, select Medium (16 bit) or Highest (32 bit).
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ThinkPad USB 3.0 Dock User Guide
For the Windows 7 operating system:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Video Setup. A window opens.
3. Click Advanced settings, and then click the Monitor tab.
4. Select High Color (16 bit) or True Color (32 bit) from the Colors drop-down list box.
5. Click OK to save the setting.
Note: This feature is not supported in the Windows 8 and Windows 8.1 operating systems.
Setting the resolution of the external monitor
The dock enables you to set the resolution of the external monitor.
In extend mode and single-display mode, you can set the resolution of the external monitor by doing the
following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select ThinkPad USB 3.0 Dock ➙ Screen Resolution, and then select the desired screen resolution
option for the external monitor. For example, “2048 x 1152” means that the video output resolution
will be 2048 by 1152 pixels.
In the mirror mode, you can set the resolution of the external monitor by doing the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
2. Select Video Setup. A window opens.
3. Depending on the operating system you are using, do one of the following:
• For the Windows XP or Windows Vista operating system:
In the Resolution area, move the slider right to increase or left to decrease the resolution of the
external monitor.
• For the Windows 7, Windows 8, or Windows 8.1 operating system:
In the Resolution drop-down list box, move the slider up to increase or down to decrease the
resolution of the external monitor.
Switching video output modes
To switch from one video output to another, do the following:
1. Click the ThinkPad USB 3.0 Dock icon in the Windows notification area. A pop-up menu opens.
Note: The ThinkPad USB 3.0 Dock icon is displayed only when an external monitor is connected to
the dock.
2. Select ThinkPad USB 3.0 Dock, and then select the video output mode as you want.
For more information about the video output modes, refer to “Understanding the video output modes”
on page 11.
Chapter 4. Working with the dock
15
Supported resolutions and refresh rates
The following table lists the refresh rates supported at various resolutions for the dock video output.
Table 1. Supported resolutions and refresh rates
SN
Resolution
Refresh rate (Unit: Hz)
1
640 x 480
60, 67, 72, 75, 85
2
720 x 400
70, 85, 88
3
720 x 480
50, 60
4
768 x 576
50, 60
5
800 x 480
60
6
800 x 600
56, 60, 72, 75, 85
7
832 x 624
75
8
848 x 480
60
9
1024 x 600
60
10
1024 x 768
60, 70, 75, 85
11
1152 x 864
75
12
1152 x 870
75
13
1280 x 720
50, 60
14
1280 x 768
60, 75, 85
15
1280 x 800
60
16
1280 x 960
60, 85
17
1280 x 1024
60, 75
18
1360 x 768
60
19
1366 x 768
50, 60
20
1368 x 768
60
21
1400 x 1050
60, 75, 85
22
1440 x 900
60
23
1600 x 900
60
24
1600 x 1200
60
25
1680 x 1050
60
26
1920 x 1080
50, 60
27
1920 x 1200
60
28
2048 x 1080
60
29
2048 x 1152
60
Notes:
• Resolution refers to the number of pixels horizontally and vertically displayed on the screen.
• Refresh rate (also called vertical frequency) measures the speed that the entire screen is rescanned.
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ThinkPad USB 3.0 Dock User Guide
Chapter 5. Troubleshooting
This chapter provides some troubleshooting hints and tips to assist you if you experience any problems with
the dock. Check the following items first to try to solve the problem.
General
1. The ThinkPad USB 3.0 Dock icon is not displayed on your screen.
The ThinkPad USB 3.0 Dock icon is displayed only when an external monitor is connected to the
dock. If an external monitor is connected, ensure that the video cable is fully inserted into the dock
and the monitor.
2. The power and connection indicator of the dock is not on.
Ensure that you have correctly connected the power supply to the dock and a working electrical
outlet, and that you have pressed the power button. Do not use any power supply other than the
one provided with the dock.
3. You connect the dock to a computer with the provided USB 3.0 cable, but the dock does not work.
a. Ensure that the dock is well powered by its power supply. The dock always needs external power
supply for operation, because it does not take power from the USB connector attached to your
notebook computer.
b. Ensure that the device driver of the dock is well installed; if not, install the device driver and restart
the computer.
c. Ensure that the USB connector on your computer works well; if not, replace with other USB
connectors.
4. You cannot start your notebook computer when it is connected with the dock.
Ensure that you use the USB 3.0 cable provided with the dock.
Video output
1. The external monitor display(s) are blank.
• Ensure that the notebook computer connected to the dock is running correctly and is not in standby
or hibernation mode. When the notebook computer is in standby or hibernation mode, the external
monitor display(s) are always blank.
• Ensure that the device drivers are installed following the installation instructions and the icon for the
dock is visible in the Windows notification area.
• Ensure that the video output function is not disabled.
• Ensure the following connections are correct:
– The connection between the USB 3.0 cable and your notebook computer
– The connection between the USB 3.0 and the dock
– The connection among the power supply, the dock, and the electrical outlet
– The connection between the video cable and the video output connectors
Note: For the connection of the VGA connector, ensure that the DVI-I to VGA adapter also is
secured by the screws on both sides of it.
• If the problem persists, disconnect all connections of the dock, and uninstall the dock device driver.
Then, reinstall the dock and the device driver.
© Copyright Lenovo 2012, 2014
17
2. You cannot play back videos on your external monitor(s) but can play them back on your
notebook computer monitor.
Some notebook computers do not support the Certified Output Protection Protocol (COPP), and you will
not be able to play back the protected videos on the external monitors connected to the dock. The Corel
WinDVD 10 program also has limitations on playing back videos in the Windows XP operating system.
To play back videos on the external monitor(s), you can connect the external monitor(s) to the VGA
connector(s) on your notebook computer, and extend the display to the external monitor(s). For more
information about configuring the display settings, see “Working with the dock utility” on page 13.
3. You cannot drag an application window to the other monitor(s) in the Windows XP or Windows
Vista operating system.
In the Windows XP or Windows Vista operating system, you cannot drag a maximized window unless
you reduce the window to a smaller size.
To drag a window from one monitor to the other(s), do the following:
a. On the window that you want to drag, click the Restore Down button or double-click the title bar to
make the window exit from its maximized status.
b. Drag the title bar of the window to the monitor that you want the window to be displayed.
4. The images on the external monitor(s) flutter.
To solve the problem, check the following:
• Ensure that the external monitor(s) are well connected to the video output connectors of the dock.
• Check the display resolution setting of the notebook computer and ensure that the resolution is
supported by the dock.
• Check that you do not select Optimize for Video in the Windows Vista, Windows 7, Windows 8, or
Windows 8.1 operating system. If you select it, you might see double image in full screen mode when
you right-click the screen to open the setting menus.
5. The images on the external monitor(s) are not in correct colors.
To solve the problem, do the following:
a. Ensure that the external monitor(s) are well connected to the video output connectors of the dock.
b. Check the display resolution setting of the computer and ensure that the resolution is supported by
the dock.
6. Your computer can play back Web flashes. However, when you drag the window to the external
monitor(s) and maximize the playback window, the playback stops.
To solve the problem, update your Adobe Flash Player to the latest version.
Audio
You cannot hear anything through your notebook computer speakers or you cannot use the audio
connectors on the notebook computer.
By default, ThinkPad and other Lenovo® notebook computers use the headset and microphone combo jack
on the dock and disable built-in audio connectors when the dock is connected.
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ThinkPad USB 3.0 Dock User Guide
To enable the built-in audio connectors on your notebook computer, depending on the operating system
you are using, do one of the following:
For the Windows XP operating system:
1. Right-click the volume icon in the Windows notification area.
2. Select Adjust Audio Properties, and the Sound and Audio Devices Properties window is displayed.
3. Click the Audio tab.
4. Select a built-in audio device from the Sound playback panel, and then select another built-in audio
device from the Sound recording panel.
For the Windows Vista, Windows 7, Windows 8, or Windows 8.1 operating system:
1. Right-click the volume icon in the Windows notification area.
2. Select Sounds, and the Sound window is displayed.
3. Click the Playback tab to select a built-in audio device, and then click the Recording tab to select
another built-in audio device.
Notes:
• To apply the new settings, restart the applications that are using the audio devices.
• The settings you have adjusted will be saved until you change the settings the next time.
Chapter 5. Troubleshooting
19
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ThinkPad USB 3.0 Dock User Guide
Appendix A. Service and Support
The following information describes the technical support that is available for your product, during the
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full
explanation of Lenovo warranty terms.
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during the warranty
period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your
location. A Lenovo technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available until 90 days
after the option has been withdrawn from marketing. After that time, the support is cancelled, or made
available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following information available:
option name and number, proof of purchase, computer manufacturer, model, serial number and manual,
the exact wording of any error message, description of the problem, and the hardware and software
configuration information for your system.
Your technical support representative might want to walk you through the problem while you are at your
computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo
Support is always available at http://www.lenovo.com/support/phone. If the telephone number for your
country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.
© Copyright Lenovo 2012, 2014
21
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ThinkPad USB 3.0 Dock User Guide
Appendix B. Lenovo Limited Warranty
L505-0010-02 08/2011
This Lenovo Limited Warranty consists of the following parts:
Part 1 - General Terms
Part 2 - Country-specific Terms
Part 3 - Warranty Service Information
The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country.
Part 1 - General Terms
This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and
not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty.
What this Warranty Covers
Lenovo warrants that each Lenovo hardware product that you purchase is free from defects in materials and
workmanship under normal use during the warranty period. The warranty period for the product starts on
the original date of purchase as shown on your sales receipt or invoice or as may be otherwise specified
by Lenovo. The warranty period and type of warranty service that apply to your product are as specified
in “Part 3 - Warranty Service Information” below. This warranty only applies to products in the country
or region of purchase.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES
OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR
IMPLIED WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION AS REQUIRED BY LAW AND
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. AS SOME STATES OR JURISDICTIONS DO
NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, THE ABOVE LIMITATION
ON DURATION MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain warranty service by
contacting Lenovo or a Lenovo approved Service Provider. A list of approved Service Providers and their
telephone numbers is available at: www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from location to location. Charges may
apply outside a Service Provider’s normal service area. Contact a local Service Provider for information
specific to your location.
Customer Responsibilities for Warranty Service
Before warranty service is provided, you must take the following steps:
• follow the service request procedures specified by the Service Provider;
© Copyright Lenovo 2012, 2014
23
•
•
•
•
backup or secure all programs and data contained in the product;
provide the Service Provider with all system keys or passwords;
provide the Service Provider with sufficient, free, and safe access to your facilities to perform service;
remove all data, including confidential information, proprietary information and personal information, from
the product or, if you are unable to remove any such information, modify the information to prevent its
access by another party or so that it is not personal data under applicable law. The Service Provider shall
not be responsible for the loss or disclosure of any data, including confidential information, proprietary
information, or personal information, on a product returned or accessed for warranty service;
• remove all features, parts, options, alterations, and attachments not covered by the warranty;
• ensure that the product or part is free of any legal restrictions that prevent its replacement;
• if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider
to provide warranty service.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem determination and resolution
procedures.
The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote
assistance. The Service Provider may direct you to download and install designated software updates.
Some problems may be resolved with a replacement part that you install yourself called a “Customer
Replaceable Unit” or “CRU.” If so, the Service Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone; through the application of software updates or
the installation of a CRU, the Service Provider will arrange for service under the type of warranty service
designated for the product under “Part 3 - Warranty Service Information” below.
If the Service Provider determines that it is unable to repair your product, the Service Provider will replace
it with one that is at least functionally equivalent.
If the Service Provider determines that it is unable to either repair or replace your product, your sole
remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a
refund of your purchase price.
Replacement Products and Parts
When warranty service involves the replacement of a product or part, the replaced product or part becomes
Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo
products and parts are eligible for replacement. The replacement product or part provided by Lenovo may
not be new, but it will be in good working order and at least functionally equivalent to the original product or
part. The replacement product or part shall be warranted for the balance of the period remaining on the
original product.
Use of Personal Contact Information
If you obtain service under this warranty, you authorize Lenovo to store, use and process information about
your warranty service and your contact information, including name, phone numbers, address, and e-mail
address. Lenovo may use this information to perform service under this warranty. We may contact you to
inquire about your satisfaction with our warranty service or to notify you about any product recalls or safety
issues. In accomplishing these purposes, you authorize Lenovo to transfer your information to any country
where we do business and to provide it to entities acting on our behalf. We may also disclose it where
required by law. Lenovo’s privacy policy is available at www.lenovo.com/.
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ThinkPad USB 3.0 Dock User Guide
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data by a product;
• any software programs, whether provided with the product or installed subsequently;
• failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating
environment, natural disasters, power surges, improper maintenance, or use not in accordance with
product information materials;
• damage caused by a non-authorized service provider;
• failure of, or damage caused by, any third party products, including those that Lenovo may provide or
integrate into the Lenovo product at your request;
• any technical or other support, such as assistance with “how-to” questions and those regarding product
set-up and installation;
• products or parts with an altered identification label or from which the identification label has been
removed.
Limitation of Liability
Lenovo is responsible for loss or damage to your product only while it is in the Service Provider’s possession
or in transit, if the Service Provider is responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data, including
confidential information, proprietary information, or personal information, contained in a product.
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE
OF ANY REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS,
OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY: 1) THIRD PARTY CLAIMS
AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL,
INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE
SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT
DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR BODILY INJURY (INCLUDING
DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR
WHICH LENOVO IS LIABLE UNDER LAW. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Your Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS
ACCORDING TO THE APPLICABLE LAWS OF YOUR STATE OR JURISDICTION. YOU MAY ALSO
HAVE OTHER RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO. NOTHING IN THIS
WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER LAWS
OR REGULATIONS GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED
OR LIMITED BY CONTRACT.
Part 2 - Country-specific Terms
Australia
Appendix B. Lenovo Limited Warranty
25
“Lenovo” means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411. Address: Level
10, North Tower, 1-5 Railway Street, Chatswood, NSW, 2067. Telephone: +61 2 8003 8200. Email:
lensyd_au@lenovo.com
The following replaces the same section in Part 1:
What this Warranty Covers:
Lenovo warrants that each hardware product that you purchase is free from defects in materials and
workmanship under normal use and conditions during the warranty period. If the product fails due to a
covered defect during the warranty period, Lenovo will provide you a remedy under this Limited Warranty.
The warranty period for the product starts on the original date of purchase specified on your sales receipt or
invoice unless Lenovo informs you otherwise in writing. The warranty period and type of warranty service
that apply to your product are set forth below in Part 3 - Warranty Service Information.
THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO YOUR RIGHTS AND REMEDIES AT
LAW, INCLUDING THOSE UNDER THE AUSTRALIAN CONSUMER LAW.
The following replaces the same section in Part 1:
Replacement Products and Parts:
When warranty service involves the replacement of a product or part, the replaced product or part becomes
Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo
products and parts are eligible for replacement. The replacement product or part provided by Lenovo may
not be new, but it will be in good working order and at least functionally equivalent to the original product or
part. The replacement product or part shall be warranted for the balance of the period remaining on the
original product. Products and parts presented for repair may be replaced by refurbished products or parts
of the same type rather than being repaired. Refurbished parts may be used to repair the product; and repair
of the product may result in loss of data, if the product is capable of retaining user-generated data.
The following is added to the same section in Part 1:
Use of Personal Contact Information:
Lenovo will not be able to perform our service under this warranty if you refuse to provide your information
or do not wish us to transfer your information to our agent or contractor. You have the right to access
your personal contact information and request correction of any errors in it pursuant to the Privacy Act
1988 by contacting Lenovo.
The following replaces the same section in Part 1:
Limitation of Liability:
Lenovo is responsible for loss or damage to your product only while it is in the Service Provider’s possession
or in transit, if the Service Provider is responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data, including
confidential information, proprietary information, or personal information, contained in a product.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND NOTWITHSTANDING
THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, SHALL LENOVO,
ITS AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF WHETHER THE
CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY
26
ThinkPad USB 3.0 Dock User Guide
OF LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR
DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS,
SUPPLIERS, RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE
AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR BODILY INJURY (INCLUDING
DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR
WHICH LENOVO IS LIABLE UNDER LAW.
The following replaces the same section in Part 1:
Your Other Rights:
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO HAVE OTHER RIGHTS AT LAW,
INCLUDING UNDER THE AUSTRALIAN CONSUMER LAW. NOTHING IN THIS WARRANTY AFFECTS
STATUTORY RIGHTS OR RIGHTS AT LAW, INCLUDING RIGHTS THAT CANNOT BE WAIVED OR
LIMITED BY CONTRACT.
For example, our products come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the
products fail to be of acceptable quality and the failure does not amount to a major failure.
New Zealand
The following is added to the same section in Part 1:
Use of Personal Information:
Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or
do not wish us to transfer your information to our agent or contractor. You have the right to access your
personal information and request correction of any errors in it pursuant to the Privacy Act 1993 by contacting
Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411. Address: Level 10, North Tower, 1-5
Railway Street, Chatswood, NSW, 2067. Telephone: 61 2 8003 8200. Email: lensyd_au@lenovo.com
Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines, Vietnam and Sri Lanka
The following is added to Part 1:
Dispute Resolution
Disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in
Singapore. This warranty shall be governed, construed and enforced in accordance with the laws of
Singapore, without regard to conflict of laws. If you acquired the product in India, disputes arising out of or
in connection with this warranty shall be finally settled by arbitration held in Bangalore, India. Arbitration
in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration
Center (“SIAC Rules”) then in effect. Arbitration in India shall be held in accordance with the laws of India
then in effect. The arbitration award shall be final and binding on the parties without appeal. Any award
shall be in writing and set forth the findings of fact and the conclusions of law. All arbitration proceedings,
including all documents presented in such proceedings shall be conducted in the English language. The
English language version of this warranty prevails over any other language version in such proceedings.
Appendix B. Lenovo Limited Warranty
27
European Economic Area (EEA)
The following is added to Part 1:
Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo
(International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for
Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the
product has been announced and made available by Lenovo.
Russia
The following is added to Part 1:
Product Service Life
The product service life is four (4) years from the original date of purchase.
Part 3 - Warranty Service Information
Product Type
Country or Region of Purchase
Warranty Period
Type of Warranty Service
ThinkPad USB 3.0 Dock
Worldwide
1 year
1, 4
If required, your Service Provider will provide repair or exchange service depending on the type of warranty
service specified for your product and the available service. Scheduling of service will depend upon the time
of your call, parts availability, and other factors.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU
information and replacement instructions are shipped with your product and are available from Lenovo at any
time upon request. CRUs that are easily installed by you are called “Self-service CRUs”. “Optional-service
CRUs” are CRUs that may require some technical skill and tools. Installation of Self-service CRUs is your
responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other
types of warranty service designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs would be installed for you.
You may find a list of CRUs and their designation in the publication that was shipped with your product
or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the
instructions shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid
return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged
for the replacement CRU if the Service Provider does not receive the defective CRU from you within thirty
(30) days of your receipt of the replacement CRU.
2. On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the product at your location. You
must provide a suitable working area to allow disassembly and reassembly of the product. Some repairs
may need to be completed at a service center. If so, the Service Provider will send the product to the
service center at its expense.
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ThinkPad USB 3.0 Dock User Guide
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center,
with shipping at the expense of the Service Provider. You are responsible for disconnecting the product and
packing it in a shipping container provided to you to return your product to a designated service center.
A courier will pick up your product and deliver it to the designated service center. The service center will
return the product to you at its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged after you deliver it to a
designated service center at your risk and expense. After the product has been repaired or exchanged, it will
be made available to you for collection. If you fail to collect the product, the Service Provider may dispose of
the product as it sees fit, with no liability to you.
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a designated service center after you
deliver it at your risk and expense. After the product has been repaired or exchanged, it will be returned to
you at Lenovo’s risk and expense, unless the Service Provider specifies otherwise.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged after you deliver it to
a designated service center at your risk and expense. After the product has been repaired or exchanged,
it will be made available to you for return shipping at your risk and expense. If you fail to arrange return
shipment, the Service Provider may dispose of the product as it sees fit, with no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are
responsible for its installation and verification of its operation. The replacement product becomes your
property in exchange for the failed product, which becomes the property of Lenovo. You must pack the
failed product in the shipping carton in which you received the replacement product and return it to Lenovo.
Transportation charges, both ways, shall be at Lenovo’s expense. If you fail to use the carton in which the
replacement product was received, you may be responsible for any damage to the failed product occurring
during shipment. You may be charged for the replacement product if Lenovo does not receive the failed
product within thirty (30) days of your receipt of the replacement product.
Suplemento de Garantía para México
Este Suplemento de Garantía se considera parte integrante de la Garantía Limitada de Lenovo y será
efectivo única y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de
los Estados Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento.
El comercializador responsable del producto es Lenovo México S de R L de CV y para efectos de esta
garantía en la República Mexicana su domicilio es Paseo de Tamarindos No.400-A Piso 27 Arcos Torre
Poniente, Bosques de Las Lomas, Delegación Miguel Hidalgo, C.P. 05120 México, D.F. En el caso de
que se precise una reparación cubierta por la garantía o precise de partes, componentes, consumibles
o accesorios diríjase a este domicilio.
Si no existiese ningún Centro de servicio autorizado en su ciudad, población o en un radio de 70 kilómetros
de su ciudad o población, la garantía incluirá cualquier gasto de entrega razonable relacionado con el
transporte del producto a su Centro de servicio autorizado más cercano. Por favor, llame al Centro de
Appendix B. Lenovo Limited Warranty
29
servicio autorizado más cercano para obtener las aprobaciones necesarias o la información relacionada con
el envío del producto y la dirección de envío.
Esta garantía ampara todas las piezas de hardware del producto e incluye mano de obra.
El procedimiento para hacer efectiva la garantía consiste en la presentación del producto, acompañado de la
póliza correspondiente, debidamente sellada por el establecimiento que lo vendió, o la factura, o recibo o
comprobante, en el que consten los datos específicos del producto objeto de la compraventa.
Lenovo sólo pueden eximirse de hacer efectiva la garantía en los siguientes casos: a) Cuando el producto
se hubiese utilizado en condiciones distintas a las normales. b) Cuando el producto no hubiese sido
operado de acuerdo con el instructivo de uso que se le acompaña. c) Cuando el producto hubiese sido
alterado o reparado por personas no autorizadas por el fabricante nacional, importador o comercializador
responsable respectivo.
Todos los programas de software precargados en el equipo sólo tendrán una garantía de noventa (90)
días por defectos de instalación desde la fecha de compra. Lenovo no es responsable de la información
incluida en dichos programas de software y /o cualquier programa de software adicional instalado por Usted
o instalado después de la compra del producto.
La garantía cubre la atención, revisión y corrección de errores, defectos o inconsistencias que impidan
el desempeño normal de un equipo de cómputo en cuanto a su hardware y software. Los servicios no
cubiertos por la garantía se cargarán al usuario final, previa obtención de una autorización.
Esta garantía tiene una duración de un año a partir del momento de la compra e incluye la mano de obra, por
lo que en caso de aplicarse la garantía, esta no causara ningún gasto o costo para el cliente.
Centros de Servicios autorizados para hacer efectiva la garantía:
• Lenovo México con domicilio en Paseo de Tamarindos No.400-A Piso 27 Arcos, Torre Poniente, Bosques
de Las Lomas, Delegación Miguel Hidalgo, C.P. 05120 México, D.F. Teléfono 01800- 083-4916,
http://support.lenovo.com/es_MX/product-service/service-provider/default.page
• Lenovo Monterrey con domicilio en Boulevard Escobedo No.316, Apodaca Technology
Park, Apodaca, C.P. 66601, Nuevo León, México. Teléfono 01800- 083-4916,
http://support.lenovo.com/es_MX/product-service/service-provider/default.page
Importado por:
Lenovo México S. de R.L. de C.V.
Av. Santa Fe 505, Piso 15
Col. Cruz Manca
Cuajimalpa, D.F., México
C.P. 05349
Tel. (55) 5000 8500
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ThinkPad USB 3.0 Dock User Guide
Appendix C. Electronic emission notices
The following information refers to the ThinkPad USB 3.0 Dock.
Federal Communications Commission Declaration of Conformity
ThinkPad USB 3.0 Dock - 0A34193
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
Phone Number: 919-294-5900
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Union - Compliance to the Electromagnetic Compatibility Directive
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the installation of option cards from other manufacturers.
© Copyright Lenovo 2012, 2014
31
This product has been tested and found to comply with the limits for Class B Information Technology
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived
for typical residential environments to provide reasonable protection against interference with licensed
communication devices.
Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia
German Class B compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten
und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für
Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Korea Class B compliance statement
Japan VCCI Class B compliance statement
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ThinkPad USB 3.0 Dock User Guide
Japan compliance statement for products which connect to the power mains with rated current
less than or equal to 20 A per phase
Lenovo product service information for Taiwan
Appendix C. Electronic emission notices
33
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ThinkPad USB 3.0 Dock User Guide
Appendix D. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling
Recycling and disposal information for Japan is available at:
http://www.lenovo.com/recycling/japan
Recycling information for Brazil
Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.
© Copyright Lenovo 2012, 2014
35
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua
um produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.
Export Classification Notice
This product is subject to the United States Export Administration regulations (EAR) and has an Export
Classification Control Number (ECCN) of EAR99. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Access Connections
Lenovo
The Lenovo logo
ThinkPad
ThinkVantage
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies.
Intel is a trademark of Intel Corporation in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.
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ThinkPad USB 3.0 Dock User Guide
Appendix E. Restriction of Hazardous Substances Directive
(RoHS)
European Union RoHS
Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive
2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo progress on RoHS, go to:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
China RoHS
The information in the following table is applicable for products manufactured on or after March 1, 2007 for
sale in the People’s Republic of China.
Turkish RoHS
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use
of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
© Copyright Lenovo 2012, 2014
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ThinkPad USB 3.0 Dock User Guide
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