BELGACOM Twist 309 User manual

BELGACOM Twist 309 User manual

Table of contents

1

1.1

1.2

1.3

2

2.1

2.2

2.3

2.4

4

4.1

4.1.1

4.1.2

4.1.3

4.1.4

4.1.5

4.1.6

4.1.7

4.1.8

3

3.1

3.2

3.3

3.3.1

3.3.2

3.4

3.5

Important

Power requirements

Using GAP standard compliance

Recycling & disposal

Your phone

What’s in the box

Overview of your phone

Display icons

Overview of the base station 10

6

6

7

9

4

4

3

3

4.2

4.2.1

4.2.2

4.3

5

5.1

5.2

5.3

5.4

5.4.1

Getting started 11

Connect the base station 11

Wall mounting the base 11

Install your phone 12

Install battery

Charge battery

12

12

Configuration of your Twist

319 telephone 13

Menu structure 14

5.4.2

5.4.3

5.5

5.5.1

5.5.2

5.5.3

5.5.4

5.5.5

Using your phone

Make a call

Predialling

Direct dialling

Call from redial list

Call from the call log while on the phone

Call using Direct Access

16

16

Call from the phonebook 16

Dialing from the phonebook

16

Memory

Enter a Dialing Pause

16

16

16

16

16

17

5.5.6

5.6

5.6.1

5.6.2

5.6.3

5.6.4

5.7

5.7.1

5.7.2

Table of contents

Answer a call

Handsfree answering

Call waiting

End a call

Use more of your phone 18

Switch the handset on/off 18

Keypad lock/unlock 18

Text or number entry

Call in progress

Adjust earpiece or speaker volume

18

18

18

Mute/Unmute microphone 18

Activate/Deactivate loudspeaker mode

Using your Phonebook

19

19

Store a contact in the phonebook 19

Access phonebook 19

Modify a phonebook entry 19

Delete a phonebook entry 20

Delete all phonebook entries

PhoneMail

20

20

Using the Redial list

Access Redial list

21

21

Save a redial number into the phonebook 21

Delete a redial number 21

Delete all redial numbers 22

Using the Call log

Access the Call log

22

22

Save call list entry into the phonebook 22

17

17

17

17

1

7

7.1

7.2

7.3

7.4

7.5

7.6

5.7.3

5.7.4

5.8

5.8.1

5.8.2

5.8.3

5.8.4

5.8.5

5.9

5.10

5.11

5.11.1

5.11.2

5.11.3

5.11.4

6

6.1

6.2

6.2.1

6.2.2

6.2.3

6.3

6.4

Delete a call list entry

Delete all call list entries

Using the Intercom

Intercom another handset 23

Transfer an external call to another handset 23

Answer an external call during

23

23

23

intercom 24

Switch between an internal and external call

Establish a three-party

24 conference call

Paging

24

24

Chain Dialing 24

Clock and Alarm settings 25

Set Date and Time 25

Set Time and Date Format 25

Set Alarm

Set Alarm Tone

26

26

7.7

8

9

9.1

9.2

9.3

9.4

10

12

Personal settings 26

Change the Handset Name 26

Handset Tones 26

Set the Ring Volume

Set the Ring Melody

Activate/Deactivate

Key Beep

26

27

27

Change the Display

Language

Deactivate/Activate Auto

Hang-Up

27

27

Advanced settings

Change PIN

Register

Unregister

Reset Unit

29

29

Change Flash time 29

Set First Ring Detection 30

28

28

28

2

Default settings

Technical data

Frequently asked questions

Connection

Set-up

Sound

Product behaviour

Declaration of

Conformity

INDEX

30

31

31

31

32

32

32

34

35

Table of contents

1 Important

Take time to read this user manual before you use your phone. It contains important information and notes regarding your phone.

1.1

Power requirements

• This product requires an electrical supply of 100-240 volts AC. In case of power failure, communication can be lost.

• The Electrical network is classified as hazardous. The only way to power down the charger is to unplug the power supply from the electrical outlet. Ensure that the electrical outlet is always easily accessible.

• The voltage on the network is classified as TNV-3

(Telecommunication Network

Voltages), as defined in the standard

EN 60-950.

Warning

To avoid damage or malfunction:

• Do not allow the charging contacts or the battery to come into contact with metal objects.

• Never use any other battery than the one delivered with the product or recommended by Belgacom: risk of explosion.

• Always use the cables provided with the product.

• Handsfree activation could suddenly increase the volume in the earpiece to a very high level: make sure the handset is not too close to your ear.

• This equipment is not designed to make emergency calls when the power fails. An alternative has to be made available to allow emergency calls.

• Do not expose the phone to excessive heat caused by heating equipment or direct sunlight.

• Do not drop your phone or allow objects to fall on your phone.

• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives as these may harm the set.

• Do not use the product in places where there are explosive hazards.

• Do not let small metal objects come into contact with the product. This can deteriorate audio quality and damage the product.

• Active mobile phones in the vicinity may cause interference.

• Do not open your product as you could be exposed to high voltages.

• Do not allow the charger to come into contact with liquids.

• Use only with provided batteries.

• Rechargeable batteries information

Ni-MH battery, AAA × 2, 1.2V,

600mAh

• Use only with provided power supply.

• Power supply information for base station

Input: AC100-240V/0.3A, 50/60Hz

Output: DC6V/0.5A

JOD-SWR-07340 (JODEN) or

Important

3

Input: AC100-240V/150mA, 50/60Hz

Output: DC6V/500mA

S005CV0600050 (TEN PAO)

• Power supply information for charger

(multihandset pack only)

Input: AC100-240V/0.3A, 50/60Hz

Output: DC6V/0.21A

JOD-SWR-07341 (JODEN) or

Input: AC100-240V/100mA, 50/60Hz

Output: DC6V/210mA

S002CV0600021 (TEN PAO)

• Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.

About operating and storage temperatures:

• Operate in a place where temperature is always between 0 and

35ºC (32 to 95ºF).

• Store in a place where temperature is always between -20 and 70ºC (-4 to

158ºF).

• Battery life may be shortened in low temperature conditions.

available if you use a handset other than the handset of one of the model described in this manual with your base station.

To register and use your phone’s handset with a GAP standard base station of a different make, first follow the procedure described in the manufacturer’s instructions, then follow the procedure

described on page 28. To register a

handset of another make to your phone’s base station, place the base station into

registration mode (page 28), then follow

the procedure in the manufacturer’s instructions.

1.3

Recycling & disposal

Disposal instructions for old products.

The WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) has been put in place to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection.

1.2

Using GAP standard compliance

The GAP standard guarantees that all

DECT™ GAP handsets and base stations comply with a minimum operating standard irrespective of their make. Your handset and base station are GAP compliant, which means the minimum guaranteed functions are: register a handset, take the line, receive a call and dial. The advanced features may not be

Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.

Do not dispose of your old product in your general household waste bin.

4

Important

Inform yourself about the local separate collection system for electrical and electronic products marked by this symbol:

Use one of the following disposal options:

1.

Dispose of the complete product

(including its cables, plugs and accessories) in the designated

WEEE collection facilities.

2.

If you purchase a replacement product, hand your complete old product back to the retailer. He should accept it as required by the

WEEE directive.

Disposal instructions for batteries:

Batteries should not be disposed of with general household waste.

Packaging information:

Belgacom has marked the packaging with standard symbols designed to promote the recycling and appropriate disposal of your eventual waste.

A financial contribution has been paid to the associated national recovery & recycling system.

The labeled packaging material is recyclable.

Important

5

2 Your phone

2.1

What’s in the box

Handset Base Station Battery door

2 AAA rechargeable batteries

Power supply Line cord*

User manual Belgian plug

Note

* You may find in the box the line adaptor delivered separately from the line cord. In

this case, you have to connect the line adaptor to the line cord first before plugging the line cord to the line socket.

6

Your phone

2.2

Overview of your phone

A

B

C

D

E

F

G

A Earpiece

B Display

See page 9 for an overview of the display

icons.

C OK key

o

In idle mode: Long press to toggle between displaying the handset name and the date/time.

In other modes: Select the function displayed on the screen. Also used to confirm entries (for example when setting date and time).

D Back/Clear key

c

Press to clear (delete) a character or number when making an entry. Long press to clear all.

When navigating menus, press to move to the previous menu level (BACK is displayed).

When is displayed, press to see characters/numbers to the right of those shown.

E Navigation keys

n

In idle mode: Scroll up to access the Call log and scroll down to access the

Phonebook.

During a call: Scroll up/down to increase or decrease earpiece and speaker volume.

Editing and entry: Move to the previous character u or next character d.

In other modes: Scroll up/down a menu list or go to the previous or next record in the Phonebook, Redial list, or Call log.

F Talk/Recall key

t

Make an external call or answer an incoming external or internal call.

During a call: Activate the recall function.

In other modes: Dial the selected number in the Phonebook, Redial list, or

Call log.

G Hang-up & Exit Menu key

h

In idle mode: Long press (5 seconds) to switch off the handset.

When the handset is switched off: Long press (1 second) to switch it on.

During a call: Hang up a call.

Your phone

7

In other modes: Long press to return to idle mode. Short press to move to the previous menu level.

H Menu key

m

I

In idle mode: Go to the main menu.

Redial key

r

Access the Redial list in idle mode.

When making a call, press to redial the

J

last number dialed.

Loudspeaker key

l

In idle mode: Turn on the loudspeaker and dial the number. Answer an incoming call using handsfree mode.

During a call: Toggle the loudspeaker on/ off.

K Number keys

Use to dial numbers and write characters.

Long press key

1 or 2 to dial a direct access memory number.

L */Keypad lock key

*

In idle mode: Long press to lock/ unlock keypad.

Dialling or editing: Press to enter a “*”.

M #/Ringer ON/OFF & Pause key

#

In idle mode: Long press to turn the ringer on/off.

Dialling or Editing: Long press to insert a pause. Short press to insert a “#” (On the display, # appears as .).

N Mute key

s

Mute/unmute the microphone.

O Call transfer & Intercom key

i

In idle mode: Initiate an internal call.

During a call: Short press to hold the line and page another handset. Long press to

I

J

H

K

L

M

N

O

P

Q

R set up a conference between an external call and two handsets.

P Microphone

Q Loudspeaker

Warning

Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear.

R Battery door

8

Your phone

2.3

Display icons

Indicates that the battery is fully charged. This icon blinks during charge and when the battery is low.

When the Icon is empty the battery is practically discharged.

Note

If WARNING BATT appears together with a blinking battery icon, batteries of the wrong type are installed in the handset.

Replace with batteries of the correct type.

Blinks when there is an incoming call. Steady ON during a call.

Indicates new and missed calls in the call log records. Blinks when there are missed calls.

Blinks when new message is received.

Appears when the phonebook is accessed.

Appears when the alarm clock is activated.

Appears when the loudspeaker is activated.

Appears when ringer off is activated.

Indicates that the handset is registered and within range of the base station. Icon blinks when the handset is out of range or is searching for a base.

Appears to request confirmation of an operation.

Press the key directly below to confirm.

Indicates that more options are available in a scroll list, or that you can adjust the volume.

Appears when in menu mode.

Press the key directly below to return to the previous menu level, or to delete a character or number when making an entry.

Indicates that there are more digits or characters to the right of those displayed.

Your phone

9

2.4

Overview of the base station

Twist

TM

309

A

A Paging key

a

Page handset.

Long press to start registration procedure.

10

Your phone

3 Getting started

3.1

Connect the base station

1

Place the base station in a central location near the telephone line socket and electricity socket.

2

Connect the line cord and the power cable to their corresponding connectors at the back of the base station.

3

Connect the other end of the line cord and power cable to their respective sockets.

.

Warning

Avoid placing the base station too close to large metal objects such as filing cabinets, radiators or electrical appliances. This can impair the range and sound quality. Buildings with thick internal and external walls may impair transmission of signals to and from the base.

Warning

Power is applied when the power adaptor is plugged into the unit and connected to the electricity socket. The only way to power down the unit is to unplug the power adaptor from the electricity socket. Therefore, ensure that the electricity socket is easily accessible.

The power adaptor and telephone line cord have to be connected correctly, as incorrect connection could damage the unit. Always use the telephone line cord supplied with the unit. Otherwise, you may not get a dial tone.

3.2

Wall mounting the base

The base is designed to support wall mounting. To wall mount the base, follow the instructions below.

1

Remove the bracket from the back of the base station by

➀ pressing the two latches on the inside of the bracket and

➁ rotating the bracket outward.

Getting started

11

base station before you can use the handset.

2

Turn the bracket around.

3

Attach the bracket to the opposite side of the base station.

3.3.1 Install battery

Warning

Always use AAA rechargeable batteries supplied with your unit. If alkaline batteries are used instead of rechargeable batteries, “WARNING

BATT” will show on the display and the battery icon will blink quickly.

1

Slide out the battery cover.

2

Place the batteries in the correct polarity as indicated and replace the cover.

4

Insert screws (not included) into the wall.

5

Align the mounting holes on the back of the base with the screws on the wall.S

3.3

Install your phone

Before using the handset, the batteries have to be installed and fully charged.

Warning

When the batteries are inserted for the first time, the unit will not be able to start normally due to the low battery.

You must charge the batteries on the

3.3.2 Charge battery

Warning

The handset must be charged for at least

24 hours before using it for the first time.

When the battery level becomes low, the low battery sensor alerts you by

12

Getting started

sounding an audible tone and blinking the battery icon. If the battery level becomes exceedingly low, the phone automatically switches off shortly after the alert and any function in progress will not be saved.

1

Place the handset on the charging cradle of the base station. A beep is emitted if the handset is placed correctly.

2

The battery icon on the display blinks during charge.

3

The battery icon becomes steady when the handset is fully charged.

Note

Optimal battery life is reached after 3 cycles of complete charging (over 15 hours) and discharging, allowing approximately 12 hours of talk-time and

150 hours of stand-by time.

The indoor and outdoor range of the phone is up to 50 metres and 300 metres respectively. When the handset moves beyond the operation range, the antenna icon will blink.

Tip

When you reach the range limit the conversation may become crackly. Move closer to the base.

with n to LANGUAGE, press o, and scroll through the various languages until you reach your preferred one, and press o to confirm.

3.4

Configuration of your Twist

319 telephone

In order to use more easily your phone, we suggest you to modify the menu language (Default language is English).

Press m in idle mode, scroll with n to

PERSONAL SET, press o, scroll

Getting started

13

3.5

Menu structure

The chart below shows the menu tree of your phone.

Press the menu key m to enter each option. Press c to go to the previous level in a menu.

Use navigation keys n to navigate within the menus.

Menus

PHONEBOOK

PERSONAL SET

NEW ENTRY

EDIT ENTRY

DELETE

DELETE ALL

DIRECT MEM.

HANDSET NAME

AUTO HANG-UP

ENTER NAME ENTER NUMBER

KEY 1

Enter name:

RING TONES

KEY BEEP

ON (by default)

OFF

EDIT

DELETE

DELETE

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

LEVEL 5

MELODY 1

MELODY 10

ON

OFF

14

Getting started

CLOCK&ALARM DATE/TIME

SET FORMAT

Enter date

TIME FORMAT

Enter time

12 HOURS

24 HOURS

MM/DD

ADVANCED SET

ALARM TONE

CHANGE PIN

REGISTER

ON ONCE

ON DAILY

MELODY 1

MELODY 2

MELODY 3

UNREGISTER

RESET

RECALL

LONG

OFF

Getting started

15

4 Using your phone

3

Press t.

• The call is initiated.

4.1

Make a call

4.1.1 Predialling

1

2

Dial the number (maximum 24 digits).

Press t.

• The call is initiated.

4.1.5 Call from the phonebook

1

Press d in idle mode.

2

Scroll n to a phonebook entry.

3

Press t.

• The call is initiated.

Tip

Instead of scrolling n to browse the phonebook entries, you can press the numeric key corresponding to the first letter of the entry you wish to locate.

For example, pressing

2 will show the entries starting with A. Pressing

2 again will show the entries starting with B, etc...

4.1.2 Direct dialling

1

Pick up the handset and press t.

(Or press l to start a call in speaker mode.)

2

Dial the number.

• The call is initiated.

4.1.3 Call from redial list

1

Press r in idle mode.

2

Scroll n to an entry in the redial list.

3

Press t.

• The call is initiated.

4.1.6 Dialing from the phonebook while on the phone

You can call from the phonebook while on the phone. You can use this, for example, to send an extension number.

1

While on the phone, press o to enter the phonebook name list.

2

Scroll n the phonebook name list.

3

Press t to dial the number.

4.1.4 Call from the call log

Note

You need to subscribe to Caller Line

Identification service to be able to see the caller’s number or name in the call

log. (See “Access the Call log” on page 22.)

1

Press u in idle mode.

2

Scroll n to an entry in the call list.

4.1.7 Call using Direct Access

Memory

In idle mode, long press

1 or 2 to dial a stored direct access memory number.

16

Using your phone

Note

See section 5.5.6 for instructions on how

to store, edit, and delete direct access memory numbers.

4.1.8 Enter a Dialing Pause

Make a long press

# after entering one or more digits to enter a pause in the dialling sequence.

4.2

Answer a call

Danger

When the handset rings during an incoming call, please do not hold the handset too close to your ear as the volume of the ringing tone may damage your hearing.

When the phone rings, press t.

• The call is established.

Note

Incoming call has priority over other events. Whenever there is an incoming call, other status in progress such as phone setting, menu navigation, etc will be aborted.

4.2.2 Call waiting

If you have subscribed to Call Waiting services, the earpiece will emit a beep tone to inform you that there is a second incoming call. The number or name of the second caller will also be displayed if you have subscribed to Caller Line

Identification service (CLI). Please contact Belgacom for more information on this service.

To answer the second call, press t and then

2 to answer the call.

• The first call is put on hold, and you are now connected to the second call.

OR

Press t and then 1 to end the current call and answer the second call.

4.3

End a call

To end a conversation, press

• The call ends.

Tip

activated by default.

h.

When auto hang-up is on, you can simply place the handset back to its base station or charger to end the call. This feature is

Note

The call duration (MM-SS) will be displayed on the handset screen for about 5 seconds.

4.2.1 Handsfree answering

Danger

Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear.

When the phone rings, press l.

• The handset loudspeaker is activated.

Using your phone

17

5

5.1

Press

Use more of your phone

Switch the handset on/off

h for at least one second to switch the handset on. To switch it off, press and hold least 5 seconds.

h in idle mode for at

5.2

Keypad lock/unlock

Press and hold

* for 3 seconds to lock/ unlock the keypad in idle mode.

5.3

Text or number entry

When you select a field in which you can enter text, you can enter the letters that are printed on the keys by pressing the relevant key once or several times. For example, to enter the name “PAUL”:

1

Press

7 once: P

2

Press

2 once: PA

3

Press

8 twice: PAU

4

Press

5 three times: PAUL

The table below gives you the character assignment during text or number entry:

Keys

4

5

6

7

0

1

2

3

8

9

Assigned characters

0 / + - * \

SPACE 1 # < >

A B C 2 Æ

D E F 3

G H I 4

J K L 5

M N O 6 Ñ

P Q R S 7

T U V 8

W X Y Z 9 Ø

Note

On the display, # appears as .

Tip

Press c to delete the last digit or character entered, or long press to delete all.

5.4

Call in progress

Some options are available to you during a call. The available options are :

5.4.1 Adjust earpiece or speaker volume

During a call, press n to select from

LEVEL 1 to LEVEL 5.

18

5.4.2 Mute/Unmute microphone

When the microphone is muted, your correspondent cannot hear you.

1

During a call, press s to turn off the microphone.

2

Press s again to turn on the microphone.

Use more of your phone

5.4.3 Activate/Deactivate loudspeaker mode

Danger

Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear.

1

During a call, press l to activate the loudspeaker mode.

2

Press l again to deactivate the loudspeaker mode.

• A validation tone is emitted.

Note

Press c to delete the last digit or character entered. Or long press to delete all.

To return to idle mode, press h for more than 5 seconds.

Tip

You cannot store a new phonebook entry when the memory is full. In this case, you have to delete existing entries to make space for new entries.

5.5

Using your Phonebook

Your phone can store up to 100 phonebook memories. Each phonebook entry can have a maximum of 24 digits for the phone number and 12 characters for the name.

Note

If you have multiple handsets, the phonebook can only be accessed by one handset at a time.

5.5.1 Store a contact in the phonebook

1

Press m in idle mode, scroll n to

PHONEBOOK and press o, press o to enter NEW ENTRY.

2

ENTER NAME is displayed on the screen.

3

Enter the name of the contact

(maximum 12 characters) and press o.

4

ENTER NUMBER is displayed on the screen.

5

Enter the number (maximum 24 digits) and press o.

5.5.2 Access phonebook

1

Press d in idle mode and scroll n to browse the phonebook.

• The phonebook entries will be listed in alphabetical order.

2

To view the details, press o. Press c to display the remaining digits if the entry is more than 12 digits.

Tip

Instead of scrolling n to browse the phonebook entries, you can press the numeric key corresponding to the first letter of the entry you wish to locate.

For example, pressing

2 will show the entries starting with A. Pressing

2 again will show the entries starting with B, etc...

5.5.3 Modify a phonebook entry

1

Press m in idle mode, scroll n to

PHONEBOOK and press o, scroll n to EDIT ENTRY and press o.

Use more of your phone

19

2

Scroll n to select an entry to edit.

3

Press o to display the name. Edit the name and press o to confirm.

4

Edit the number and press o to confirm.

• A validation tone is emitted.

5.5.4 Delete a phonebook entry

1

Press m in idle mode, scroll n to

PHONEBOOK and press o, scroll n to DELETE and press o.

2

Scroll n to select an entry to delete and press o.

3

DELETE? is displayed on the screen. Press o again to confirm

Press deletion.

• A validation tone is emitted.

Note

c to discard the deletion. The screen returns to the phonebook list.

5.5.5 Delete all phonebook entries

1

Press m in idle mode, scroll n to

PHONEBOOK and press o.

2

Scroll n to DELETE ALL and press o.

3

DELETE? is displayed on the screen. Press o again to confirm deletion.

• A validation tone is emitted.

Note

Press c to discard the deletion. The screen returns to the phonebook list.

5.5.6 PhoneMail

There is a PhoneMail number (Key

1) included in the phonebook memory. A long press on the key in idle mode will automatically dial the stored phone number. The number is displayed and the call is initiated. Follow the instructions for listen, save or delete your messages.

Note

If you have subscribed to Belgacom service PhoneMail, the screen of your

Twist 319 indicates new PhoneMails.

when there are

5.5.6.1

Add/Edit PhoneMail

1

Press m in idle mode, scroll n to

PHONEBOOK and press o, scroll n to DIRECT MEM. and press o.

2

Scroll n to KEY 1 or KEY 2 and press o.

• The stored number is displayed

(if any).

3

Press m to enter direct memory menu.

4

Press o to enter EDIT.

5

Scroll n to select the name and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

5.5.6.2

Delete PhoneMail

1

Press m in idle mode, scroll n to

PHONEBOOK and press o, scroll n to DIRECT MEM. and press o.

20

Use more of your phone

2

Scroll n to KEY 1 or KEY 2 and press o.

• The stored number is displayed

(if any).

3

Press m to enter direct memory menu.

4

Scroll n to DELETE and press o.

5

CONFIRM? is displayed on the screen.

6

Press o to confirm deletion.

• A validation tone is emitted and the screen returns to the previous menu.

5.6

Using the Redial list

The redial list stores the last 10 numbers dialed. A maximum of 24 digits can be displayed for each entry.

5.6.2 Save a redial number into the phonebook

1

Press r in idle mode, scroll n to select an entry and press o, press o to enter SAVE NUMBER.

2

ENTER NAME is displayed on the screen.

3

Enter the name of the contact

(maximum 12 characters) and press o.

4

ENTER NUMBER is displayed and the selected number from the redial list appears in the number field. At this time you can edit the number if you wish to.

5

Press o.

• A validation tone is emitted and the screen returns to redial list.

Note

Press c to delete the last digit or character entered. Or long press to delete all.

5.6.1 Access Redial list

1

Press r to go to the redial list and scroll n to browse the redial list.

• The last number dialed will appear first in the redial list. If the redial number matches a phonebook entry, the name will be displayed instead.

Note

Press c to return to idle mode.

5.6.3 Delete a redial number

1

Press r in idle mode, and scroll n to an entry.

2

Press o to enter the Redial list options.

3

Scroll n to DELETE and press o.

4

DELETE? is displayed on the screen. Press o again to confirm deletion.

• A validation tone is emitted.

Note

Press c to discard the deletion. The screen returns to the previous high menu level.

Use more of your phone

21

5.6.4 Delete all redial numbers

1

Press r in idle mode and press o.

2

Scroll n to DELETE ALL and press o.

3

CONFIRM? is displayed on the screen. Press o again to confirm deletion.

• A validation tone is emitted.

Note

Press c to discard the deletion. The screen returns to the redial list.

• The calls (missed and received) are displayed in chronological order with the most recent call at the top of the list.

2

To view the details, press o.

3

VIEW is displayed. Press o.

4

Press o repeatedly to cycle through the received time (date & time), the number of the call, and the name of the caller. Press c at any time to return to the call list.

5.7

Using the Call log

The call log stores the last 20 external calls and any new voice mail received.

When browsing the call list, the icon will flash for new and unanswered calls and will stay steady for answered calls. If you have subscribed to Caller Line

Identification (CLI), and provided the identity of the caller is not withheld, the name (or number) of the caller will be displayed.

Note

If the identity of the caller is withheld or the network does not provide the date and time information, then the information will not be displayed in the call log. If you have not subscribed to

Caller Line Identification service, there will not be any information displayed in the call log.

5.7.2 Save call list entry into the phonebook

1

Press u in idle mode, scroll n to select an entry and press o, scroll n to select SAVE NUMBER and press o.

2

ENTER NAME is displayed on the screen.

3

Enter the name of the contact

(maximum 12 characters) and press o.

4

ENTER NUMBER is displayed and the selected number from the call list appears in the number field.

At this time you can edit the number if you wish to.

5

Press o.

• A validation tone is emitted and the screen returns to call list.

Note

Press c to delete the last digit or character entered.

5.7.1 Access the Call log

1

Press u in idle mode and scroll n to browse the call log.

22

Use more of your phone

5.7.3 Delete a call list entry

1

Press u in idle mode, scroll n to select an entry and press o, scroll n to DELETE and press o.

2

DELETE? is displayed on the screen. Press o again to confirm deletion.

• A validation tone is emitted.

Note

Press c to discard the deletion. The screen returns to the previous high menu level.

5.7.4 Delete all call list entries

1

Press u in idle mode and press o.

2

Scroll n to DELETE ALL and press o.

3

CONFIRM? is displayed on the screen. Press o again to confirm deletion.

• A validation tone is emitted.

Note

Press c to discard the deletion. The screen returns to the call list.

5.8.1 Intercom another handset

Note

If the handset does not belong to

Twist309/319 range, this function may not be available.

1

Press i in idle mode.

• If you have two handsets, the other handset is paged automatically.

• INT 2345 * is displayed, representing the handset numbers available for intercom

(* represents all handsets).

2

If there are more than 2 registered handsets, enter the handset number

(key

1 - 5). To call all handsets at once, press

*.

3

Press t on the called handset.

• The intercom is established.

5.8

Using the Intercom

Warning

Intercom and call transfer is only possible when you have at least 2 handsets registered to the same base station.

It allows you to make free internal calls, transfer external calls from one handset to another and use the conference option.

5.8.2 Transfer an external call to another handset

1

During the call, press i to put the external call on hold (the caller can no longer hear you).

2

Enter the handset number (key

1

-

5) you wish to transfer your external call to.

3

Press t on the called handset to answer the internal call, where both internal callers can talk.

• Intercom is established.

4

Press h on the first handset to transfer the external call to the called handset.

• The external call is transferred.

Use more of your phone

23

Note

If there is no answer from the called handset, press i to resume the external call.

4

Press and hold i for 2 seconds on the first handset to start the three-party conference.

CONFERENCE will be displayed on the screen once the conference call is established.

5.8.3 Answer an external call during intercom

1

During intercom, a new call tone is emitted when there is an incoming external call.

2

Press t to answer the external call and end the intercom.

• The call is established.

5.8.4 Switch between an internal and external call

During the call, press i to switch between an internal or external call.

5.9

Paging

The paging feature enables you to locate a missing handset if the handset is in range and contains charged batteries.

1

Press a on the base station.

• All the registered handsets start to ring.

2

Once retrieved, press any key on the handset to end the paging.

Note

If there are no key presses within 30 seconds, the handset and base station will automatically return to idle mode.

Tip

Press a on the base station again to stop paging.

5.8.5 Establish a three-party conference call

The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required.

1

During the call, press i to put the external call on hold (the caller can no longer hear you).

2

Enter the handset number (key

1

-

5) you wish to establish the conference call with.

3

Press t on the called handset to answer the internal call, where both internal callers can talk.

• Intercom is established.

5.10

Chain Dialing

This feature allows you to dial an extension to a number already saved in the phonebook during a call.

1

Press t to take the line and press o to open phonebook list.

• The phonebook entries are listed in alphabetical order.

2

Scroll n to select an entry, then press t.

• The first part is dialed.

3

Enter the extension.

24

Use more of your phone

• Each digit blinks to indicate dial out.

the date & time settings in your ISDN system or contact Belgacom.

5.11

Clock and Alarm settings

This feature allows you to set the date, time and alarm settings for your phone.

The default date and time are 01/01 and

00:00 respectively.

5.11.1 Set Date and Time

1

Press m in idle mode, scroll n to

CLOCK&ALARM, and press o, press o to enter DATE/TIME.

2

The last stored date is displayed.

Enter the current date (DD/MM) and press o.

3

The last stored time is displayed.

Enter the current time (HH-MM) and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

Note

By default the time is in the 24-hour format. If the 12-hour format has been selected, use n to scroll between AM and PM. An error tone will be emitted if an invalid digit is entered in the date/time fields.

Hour: 00 to 23; Minute: 00 to 59

Date: 01 to 31; Month: 01 to 12

Warning

If your phone is connected to an ISDN line through an adaptor, the date & time may be updated after each call. The availability of date & time update is dependent on Belgacom. Please check

5.11.2 Set Time and Date Format

5.11.2.1 Set Time Format

1

Press m in idle mode, scroll n to

CLOCK&ALARM, and press o.

2

DATE/TIME is displayed. Scroll n to SET FORMAT and press o.

3

TIME FORMAT is displayed. Press o, scroll n to select 12HOURS or 24HOURS.

4

Press o to select the option.

• A validation tone is emitted and the screen returns to the SET

FORMAT menu.

5.11.2.2 Set Date Format

1

Press m in idle mode, scroll n to

CLOCK&ALARM, and press o

2

DATE/TIME is displayed. Scroll n to SET FORMAT and press o.

3

TIME FORMAT is displayed.

Scroll n to DATE FORMAT and press o.

4

Scroll n to select DD/MM or

MM/DD and press o to select the option.

• A validation tone is emitted and the screen returns to the SET

FORMAT menu.

Use more of your phone

25

5.11.3 Set Alarm

1

Press m in idle mode, scroll n to

CLOCK&ALARM and press o, scroll n to ALARM and press o.

2

Scroll n to OFF, ON ONCE or

ON DAILY and press o.

3

If you select ON ONCE or ON

DAILY, enter the time (HH-MM) for the alarm and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

Note

The alarm tone will sound for 1 minute when the alarm time is reached. To mute the alarm tone, simply press any key on the handset.

6

5.11.4 Set Alarm Tone

1

Press m in idle mode, scroll n to

CLOCK&ALARM and press o, scroll n to ALARM TONE and press o.

2

Scroll n to MELODY 1,

MELODY 2 or MELODY 3 and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

6.2

Personal settings

6.1

Change the Handset Name

You can name the handset and display the handset name in idle mode. The default handset name of your handset is

BELGACOM.

1

Press m in idle mode, scroll n to

PERSONAL SET and press o, and then press o again to enter

HANDSET NAME.

2

The handset name is displayed.

Press c to delete the characters one by one. Or long press to delete all.

3

Enter the new name (maximum 10 characters) and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

Handset Tones

6.2.1 Set the Ring Volume

Danger

When the handset rings during an incoming call, please do not hold the handset too close to your ear as the volume of the ringing tone may damage your hearing.

There are 6 ringer volume options (Level

1 to Level 5 and RINGER OFF). The default level is 3.

26

Personal settings

1

Press m in idle mode, scroll n to

PERSONAL SET and press o.

Scroll n to HANDSET TONE and press o, and then press o again to enter RING VOLUME.

2

Scroll n to your desired volume level and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

Note

When RINGER OFF is activated, the icon will be displayed on the screen.

2

Scroll n to HANDSET TONE and press o, then scroll n to

KEY BEEP and press o.

3

Scroll n to select ON or OFF and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

6.2.2 Set the Ring Melody

There are 10 ring melodies available on your handset.

1

Press m in idle mode, scroll n to

PERSONAL SET and press o.

2

Scroll n to HANDSET TONE and press o, then scroll n to

RING TONES and press o.

3

Scroll n to your desired melody to play the melody.

4

Press o to set the ring melody.

• A validation tone is emitted and the screen returns to the previous menu.

6.3

Change the Display Language

Your handset can support different display languages.

1

Press m in idle mode, scroll n to

PERSONAL SET and press o, scroll n to LANGUAGE and press o.

2

Scroll n to your desired language and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

Tip

Once the display language is set, the option menus on the handset will switch to display in the selected language immediately.

6.2.3 Activate/Deactivate Key

Beep

A single beep tone is emitted when a key is pressed. You can enable or disable the key beep. By default, the key beep is ON.

1

Press m in idle mode, scroll n to

PERSONAL SET and press o.

6.4

Deactivate/Activate Auto

Hang-Up

If auto hang-up is set to ON, it will automatically release the line when the phone is put back to the cradle.

If auto Hang-up is set to OFF, putting the handset back on the cradle while in talk mode will switch the handset to hands free talk mode. This allows you to charge the handset during calls.

Personal settings

27

The default setting for auto hang up is

ON.

1

Press m in idle mode, scroll n to

PERSONAL SET and press o.

2

Scroll n to AUTO HANG-UP and press o. The current setting is shown.

3

Scroll n to select ON or OFF and press o to confirm.

• A validation tone is emitted and the screen returns to the

AUTO HANG-UP menu.

• The PIN entered will be shown as asterisks (*) on the screen.

3

Enter the new PIN and press o to confirm PIN change. A validation tone is emitted and SAVED appears for a moment, and then the screen returns to the idle screen.

Tip

If you forget your PIN, you will need to reset your phone to its default settings.

See section 7.4 “Reset Unit” for more

details.

7 Advanced settings

7.1

Change PIN

The PIN is used for registration/ unregistration of handsets. The default

PIN number is 0000. The maximum length of the PIN is 4 digits. This PIN is also used to protect the settings of your handset. Your handset will prompt you whenever the PIN is required.

Note

The default pin code is preset to 0000. If you change this PIN code, keep the PIN details in a safe place where you have easy access to them. Do not lose the PIN code.

1

Press m in idle mode, scroll n to

ADVANCED SET and press o, and then press o again to enter

CHANGE PIN.

2

Enter the current PIN when prompted and press o to confirm.

7.2

Register

If you wish to register an additional handset or if you have inadvertently unregistered your phone's handset and want to re-register it, follow the procedure described below. This is the procedure for registering handsets of one of the model described in this manual. Procedures may vary for other types of handsets. In this case, please refer to the manufacturer of the handset.

Additional handsets must be registered to the base unit before you can use them.

Up to 5 handsets can be registered to one base station.

The PIN is required before you can register or unregister handsets.

Note

By default, the PIN is 0000.

1

On the base station, press and hold a for approximately 3 seconds.

Note

If no action is taken on the handset within 90 seconds, the registration

28

Advanced settings

procedure will be aborted. If this happens, repeat Step 1.

2

On the handset, press m, scroll n to ADVANCED SET and press o, scroll n to REGISTER and press o.

3

Enter the PIN when prompted and press o to confirm.

Note

By default, the PIN is 0000.

4

SEARCHING is displayed on the screen.

• Upon successful registration, a validation tone is emitted and the handset numbers (1 to 5) will be assigned by the base automatically.

7.3

Unregister

1

Press m in idle mode, scroll n to

ADVANCED SET and press o, scroll n to UNREGISTER and press o.

2

Enter the PIN when prompted and press o to confirm.

Note

By default, the PIN is 0000.

3

Scroll n to select the handset number to unregister and press o.

• A validation tone is emitted to indicate successful unregistration and the screen shows

UNREGISTERED.

Note

If no action is taken on the handset within 15 seconds, the unregistration procedure will be aborted and the handset returns to idle mode.

A registered handset other than one of the model described in this manual can only be unregistered using a handset described in this manual.

7.4

Reset Unit

You can reset your phone to its default settings with this feature.

Warning

Upon reset, all your personal settings, call log and redial list entries will be deleted and the phone will return to its default settings. However, your phonebook as well as the unread messages of your answering machine will remain unchanged after reset.

Note

You may have to configure your phone once again.

1

Press m in idle mode, scroll n to

ADVANCED SET and press o, scroll n to RESET and press o.

2

CONFIRM? is displayed on the screen.

3

Press o again to confirm.

• A validation tone is emitted.

• The unit is reset to its default

settings. (See “Default settings” on page 30)

7.5

Change Flash time

Flash time (or dial delay) is the time delay by which the line will be disconnected after you press t key. It can be set to short or long.

Advanced settings

29

The default value of flash time that is preset in your handset should be the best suited for Belgacom and therefore you should not need to change it.

1

Press m in idle mode, scroll n to

ADVANCED SET and press o.

2

Scroll n to RECALL TIME and press o

3

Scroll n to SHORT or LONG and press o to confirm.

• A validation tone is emitted and the screen returns to the previous menu.

Note

The use of your phone cannot be guaranteed on all PABX.

7.6

Set First Ring Detection

First ring detection allows the phone to ring upon reception of the first ring signal. It is recommended that you set first ring detection OFF if you subscribe to caller line identification service. If you do not subscribe to caller line identification service, it is recommended that you set first ring detection ON. (See

Section 6.2.2.)

1

Press m in idle mode, scroll n to

ADVANCED SET, and press o.

2

Scroll n to FIRST RING and press o.

3

Scroll n to ON or OFF and press o to confirm.

• A validation tone is emitted and the screen returns to the previous higher menu level.

7.7

Default settings

Parameter Default Value

Ring Volume LEVEL 3

Ring Melody MELODY 1

Earpiece/

Speaker

Medium (VOLUME 3)

Volume

Auto Hang-

Up

Handset

ON

BELGACOM

Name

Time/Date 00:00; 01-01

Alarm OFF

Alarm Tone MAPLE LEAF

PIN

First Ring

Phonebook

Memory

0000

ON

AFTER A RESET,

PHONEBOOK IS

MAINTAINED AS IT

WAS JUST BEFORE

THE RESET

CLEARED Redial

Memory

Call Log CLEARED

30

Advanced settings

8 Technical data

Display

• Progressive LCD backlight

• The backlight remains on for 8 seconds after each activation such as an incoming call, key presses, lifting the handset off the base station, etc.

• The colour of the LCD backlight is

Amber.

General telephone features

• Caller name & number identification

• 5 standard + 5 polyphonic ringer melodies

Phonebook list, Redial list and Call log

• Phonebook list with 100 entries

• Redial list with 10 entries

• Call log with 20 entries

Battery

• 2 × HR AAA NiMh 600mAh batteries

Weight and dimensions

Base:

• 145.5 grams

• 77mm × 115mm × 116.5mm

(H × D × W)

Handset:

• 135.5 grams

• 162mm × 31.5mm × 48mm

(H × D × W)

Temperature range

• Operation: Between 0 and 35ºC

(32 to 95ºF).

• Storage: Between -20 and 70ºC

(-4 to 158ºF).

Relative humidity

• Operation: Up to 95% at 40°C

• Storage: Up to 95% at 40°C

9 Frequently asked questions

In this chapter, you will find the most frequently asked questions and answers about your phone.

9.1

Connection

The handset does not switch on!

• Charge the batteries: Put the handset on the base station to charge. After a few moments, the phone will switch on.

The handset does not charge!

• Check charger connections.

icon is not blinking during charge!

• Battery is full: There is no need to charge the battery.

• Bad battery contact: Adjust the handset slightly.

Technical data

31

• Dirty contact: Clean the batteries contact with a cloth moistened with alcohol.

Communication is lost during a call!

• Charge the battery

• Move closer to the base station.

• Batteries are empty: Charge the batteries.

• Move closer to the base station.

• Wrong line cord used: Use the line cord provided.

• Line adaptor may be required: If applicable, connect the line adaptor to the line cord.

The phone is “Out of range”!

• Move closer to the base station.

9.2

Set-up

Caller does not hear me clearly!

• Move closer to the base station.

• Move the base station at least one metre away from any electronic appliances.

SEARCHING is displayed on handset and icon is blinking!

• Move closer to the base station.

• Make sure that your base station is on.

• Reset your unit and restart handset registration.

Frequent noise interference on my radio or television!

• Move the base station as far away as possible from the electrical appliances.

9.3

Sound

Handset does not ring!

Check that the RING VOLUME is not set to RINGER OFF, and make sure the icon is not displayed on the

screen (see “Set the Ring Volume” on page 26).

9.4

Product behaviour

Keypad does not work!

• Unlock your keypad: Long press

* in idle mode.

The handset warms up when making a long call!

• This is a normal behavior. The handset consumes energy while calling.

Caller does not hear me!

Microphone may be muted: During a call, press s.

There’s no dialling tone!

• No power: Check the connections.

The handset cannot be registered to the base station!

• Maximum number of handsets (5) has been reached. To register a new handset, unregister an existing handset.

32

Frequently asked questions

• Remove and replace the handset batteries.

• Try again by disconnecting and connecting the base station power supply and follow the procedure to

register a handset (see “Register” on page 28).

Caller number is not displayed!

• Service is not activated: Check your subscription with Belgacom.

I cannot change the settings of my

PhoneMail.

• Operator PhoneMail is managed by

Belgacom and not the phone itself.

Please contact Belgacom should you want to change the settings.

My handset keeps going into idle mode!

• If there are no key presses for 15 seconds, the handset will automatically return to idle mode. It will also return to idle mode automatically when you place the handset back on the base station (if auto hang-up feature is on).

Phonebook entry cannot be stored and MEMORY FULL is displayed!

• Delete an entry to free memory before saving your contact again.

The PIN code is wrong!

• The default PIN is 0000.

• Reset the handset to revert to the default PIN code if it has been

changed before (see “Reset Unit” on page 29).

Frequently asked questions

33

10 Declaration of Conformity

We,

PCE

9, rue Maurice Trintignant

72081 Le Mans Cedex 9

France

Declare that the products Twist

TM

309 are in compliance with ANNEX IV of the

R&TTE-Directive 1999/5/EC and then with the following essential requirements:

Article 3.1 a : (protection of the health & the safety of the user)

Safety : EN 60950-1 (2006)

Article 3.1 b : (protection requrements with respect to electromagnetic compatibility)

EMC : ETSI EN 301 489-6 V1.2.1 (2002) & ETSI EN 301 489-1 V1.6.1

(2005)

Article 3.2 : (effective use of the radio spectrum)

Radio : EN 301 406 V1.5.1 (2003)

The presumption of conformity with the essential requirements regarding Council

Directive 1999/5/EC is ensured.

Date : 01/07/2008 Le Mans

Product Quality Manager

Home Communication

34

Declaration of Conformity

12 INDEX

A

Access phonebook 19

Access Redial list 21

Access the Call log 22

Activate/Deactivate loudspeaker mode 19

Add/Edit PhoneMail 20

Adjust earpiece or speaker volume 18

Advanced settings 28

Alarm Tone 26

Answer a call 17

Answer an external call 24

Auto Hang-Up 27

C

Call from redial list 16

Call from the call log 16

Call from the phonebook 16

Call in progress 18

Call log 22

Call using Direct Access Memory 16

Chain Dialing 24

Charge battery 12

Clock and Alarm settings 25

Conference call 24

Connect the base station 11

D

Date and Time 25

Declaration of Conformity 34

Default settings 30

Delete a call list entry 23

Delete a phonebook entry 20

Delete a redial number 21

Delete all call list entries 23

INDEX

Delete all phonebook entries 20

Delete all redial numbers 22

Delete PhoneMail 20

Dialing Pause 17

Direct dialling 16

Display icons 9

Display Language 27

E

End a call 17

F

Flash time 29

Frequently asked questions 31

G

Getting started 11

H

Handset Name 26

Handset Tones 26

Handsfree answering 17

I

Install battery 12

Install your phone 12

Intercom 23

Intercom another handset 23

K

Key Beep 27

Keypad lock/unlock 18

M

Make a call 16

35

Menu structure 14

Modify a phonebook entry 19

Mute/Unmute microphone 18

O

Overview of the base station 10

Overview of your phone 7

P

Paging 24

Personal settings 26

Phonebook 19

PhoneMail 20

PIN 28

Predialling 16

R

Redial list 21

Register 28

Reset Unit 29

Ring Melody 27

Ring Volume 26

S

Save a redial number 21

Save call list entry 22

Set Alarm 26

Set First Ring Detection 30

Set Time and Date Format 25

Store a contact 19

Switch internal and external call 24

Switch the handset on/off 18

T

Technical data 31

Text or number entry 18

Three-party conference call 24

Transfer an external call 23

36

U

Unregister 29

Use more of your phone 18

Using your phone 16

INDEX

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