The Hardware Guide - iSolved Time and Attendance Software for

The Hardware Guide - iSolved Time and Attendance Software for
The Hardware Guide
Time Force II Hardware Guide
© 2013 Infinisource All rights reserved.
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Telephone (801) 262-1611
Printed in the United States of America
TimeForce II is a registered trademark of Infinisource. Windows is a trademark of the Microsoft Corporation.
InstallShield Express is a registered trademark of InstallShield
Software Corporation.
Compiled Date: May 14, 2013
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Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the ClockLink Utility . . . . . . . . . . . . . . . 3
Program Installation . . . . . . . . . . . . . . . . . . . . . . . . 3
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Clock Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Clock Server . . . . . . . . . . . . . . . . . . . 5
Setting Up the Clock Server . . . . . . . . . . . . . . . . . . 7
Add Database Connection . . . . . . . . . . . . . . . . . . 7
Network Interface Details . . . . . . . . . . . . . . . . . . 7
Add Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Add Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Determining Your Clock Model . . . . . . . . . . . . . . 11
Clock Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ETC Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
IntelliClocks (IQ Clocks). . . . . . . . . . . . . . . . . . 12
Velocity Clocks . . . . . . . . . . . . . . . . . . . . . . . . . 15
ETC 100 Model Clock . . . . . . . . . . . . . . . . . . . . . . 17
Creating a Time Clock Profile . . . . . . . . . . . . . . . 17
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . 18
Serial Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Modem Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Uploading the Date and Time . . . . . . . . . . . . . . . . 21
Time Clock Usage Instructions. . . . . . . . . . . . . . . 22
Time & Attendance Clock (100 Series). . . . . . . 22
IntelliClock Setup Instructions. . . . . . . . . . . . . . . 23
Creating a Time Clock Profile . . . . . . . . . . . . . . . 23
Editing and Deleting Existing Clock Profiles . . 25
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Hardware Installation . . . . . . . . . . . . . . . . . . . . . . 26
Serial Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Modem Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ethernet Clocks . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring the Ethernet Clock . . . . . . . . . . . 29
Configuring the Wireless Time Clock . . . . . . 29
How Do I Find the ID and Password? . . . . . . 32
Uploading the Date and Time . . . . . . . . . . . . . . . . 33
Using the Model IQ 300, 400 or 500 IntelliClock 35
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . 35
IQ 300 Clock. . . . . . . . . . . . . . . . . . . . . . . . . . 35
IQ 400 Clock. . . . . . . . . . . . . . . . . . . . . . . . . . 37
IQ 500 Clock. . . . . . . . . . . . . . . . . . . . . . . . . . 39
Other Punch Options. . . . . . . . . . . . . . . . . . . . 43
Additional Features . . . . . . . . . . . . . . . . . . . . . . 43
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System Maintenance . . . . . . . . . . . . . . . . . . . . 44
System Options . . . . . . . . . . . . . . . . . . . . . . . . 47
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the Model IQ 1000 IntelliClock . . . . . . . . . 51
Creating an IQ 1000 Clock Profile . . . . . . . . . . . . 51
Customizing Time Clock Information . . . . . . . . . 54
Editing and Deleting Clock Profiles . . . . . . . . . 61
IQ 1000 Clock Messages . . . . . . . . . . . . . . . . . . 62
Creating Clock Messages . . . . . . . . . . . . . . . . 62
Editing and Deleting Existing Messages . . . . 65
How Do I Find the Number and Password? . . . 65
Finding the Clock ID . . . . . . . . . . . . . . . . . . . 65
Finding the Clock Password . . . . . . . . . . . . . . 66
Using the IQ 1000 Clock . . . . . . . . . . . . . . . . . . . 67
Enrolling Finger Templates . . . . . . . . . . . . . . . . 67
Check Existing Finger ID Records . . . . . . . . . 69
Deleting Existing Finger ID Records . . . . . . . 69
ii
Setting Finger ID Security Levels . . . . . . . . . 70
Setting the Global Security Level . . . . . . . . . . 71
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . 71
Time & Attendance Punches . . . . . . . . . . . . . 71
Job Tracking Entries . . . . . . . . . . . . . . . . . . . . 73
Department Entries . . . . . . . . . . . . . . . . . . . . . 75
Other Punch Options. . . . . . . . . . . . . . . . . . . . 78
Additional Clock Features . . . . . . . . . . . . . . . . . 78
Admin Clock Interface . . . . . . . . . . . . . . . . . . 78
System Options . . . . . . . . . . . . . . . . . . . . . . . . 85
Personal Clock Interface . . . . . . . . . . . . . . . . . 93
Live Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing the Live Lookup Server . . . . . . . . . . . 94
Configuring the Server. . . . . . . . . . . . . . . . . . . . 95
Configuring the Time Clock . . . . . . . . . . . . . . . 96
Using Live Lookup Options . . . . . . . . . . . . . . . 97
Adjust Display Contrast . . . . . . . . . . . . . . . . . . . . 98
Reboot Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . 98
Enter Date and Time Screen . . . . . . . . . . . . . . . . . 98
IQ 1000 Battery Backup Pack . . . . . . . . . . . . . . . 99
Connecting the Battery Backup Pack . . . . . . . . 99
LED Status Light . . . . . . . . . . . . . . . . . . . . . . . 100
On Demand Ethernet Settings. . . . . . . . . . . . . . . 100
Setting the IP Address . . . . . . . . . . . . . . . . . . . 100
Set Call Times . . . . . . . . . . . . . . . . . . . . . . . . . 101
Initiating a Manual Upload . . . . . . . . . . . . . . 102
Velocity Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How Do I Find the ID and Password? . . . . . . . . 105
Finding the Clock ID . . . . . . . . . . . . . . . . . . . . 106
Finding the Clock Password . . . . . . . . . . . . . . 106
Hardware Installation . . . . . . . . . . . . . . . . . . . . . 107
Configuring the Ethernet Clock . . . . . . . . . . . . 109
Set IP Address. . . . . . . . . . . . . . . . . . . . . . . . 110
iii
Set Subnet Mask . . . . . . . . . . . . . . . . . . . . . . 110
Set Gateway . . . . . . . . . . . . . . . . . . . . . . . . . 110
Enable DHCP . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring the Cellular Modem Clock . . . . . 111
Hardware Installation . . . . . . . . . . . . . . . . . . 112
Set Outbound Call Times . . . . . . . . . . . . . . . 113
Uploading the Date and Time . . . . . . . . . . . . . . . 114
V800 Clock Usage Instructions . . . . . . . . . . . . . 115
Creating a Clock Profile . . . . . . . . . . . . . . . . . 115
Customizing Time Clock Information . . . . . 117
Editing and Deleting Clock Profiles . . . . . . 121
Enrolling Finger ID Templates . . . . . . . . . . . . 123
Deleting Existing Finger ID Records . . . . . . 124
Setting the Global Security Level . . . . . . . . 124
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Time & Attendance Punches . . . . . . . . . . . . . . 125
Other Punch Options . . . . . . . . . . . . . . . . . . . . 126
V850 Clock Usage Instructions . . . . . . . . . . . . . 126
Creating a Clock Profile . . . . . . . . . . . . . . . . . . . 127
Customizing Time Clock Information . . . . . . . . 129
Editing and Deleting Clock Profiles . . . . . . . . 137
Enrolling Finger ID Templates . . . . . . . . . . . . 138
Deleting Existing Finger ID Records . . . . . . 140
Setting the Global Security Level . . . . . . . . 140
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Time & Attendance Punches . . . . . . . . . . . . . . 141
Job Tracking Entries . . . . . . . . . . . . . . . . . . . . 142
Department Entries . . . . . . . . . . . . . . . . . . . . . 144
Other Punch Options . . . . . . . . . . . . . . . . . . . . 146
Additional Clock Features . . . . . . . . . . . . . . . . . 147
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Set Date/Time . . . . . . . . . . . . . . . . . . . . . . . 148
Manage Finger IDs . . . . . . . . . . . . . . . . . . . 149
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Clock Setup . . . . . . . . . . . . . . . . . . . . . . . . . 149
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Manage Memory . . . . . . . . . . . . . . . . . . . . . 151
Clock Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Communication . . . . . . . . . . . . . . . . . . . . . . 152
Clock ID/Pass . . . . . . . . . . . . . . . . . . . . . . . 153
Keypad Behavior . . . . . . . . . . . . . . . . . . . . . 153
Finger ID Devices . . . . . . . . . . . . . . . . . . . . 154
External Devices . . . . . . . . . . . . . . . . . . . . . 155
Display Options . . . . . . . . . . . . . . . . . . . . . . 156
Punch Restrictions . . . . . . . . . . . . . . . . . . . . 156
Personal Clock Interface . . . . . . . . . . . . . . . . . . . 158
Valid Punch Times. . . . . . . . . . . . . . . . . . . . . . 158
Accruals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Department and Personal . . . . . . . . . . . . . . . . . 158
Find Punches . . . . . . . . . . . . . . . . . . . . . . . . . . 158
V800 / V850 On Demand Ethernet Clock . . . . . 159
Setting the Push Server IP . . . . . . . . . . . . . . . . 159
Set Dial Times . . . . . . . . . . . . . . . . . . . . . . . . . 160
Initiating a Manual Upload . . . . . . . . . . . . . 161
Downloading Your Time Clock . . . . . . . . . . . . . 163
Setting Up a Scheduled Clock Download. . . . . . 163
Creating Scripts . . . . . . . . . . . . . . . . . . . . . . . . 164
Scheduling Scripts . . . . . . . . . . . . . . . . . . . . . . 165
Existing Schedules . . . . . . . . . . . . . . . . . . . . . . 167
Clock Communication Troubleshooting . . . . . . 169
Serial Clock Troubleshooting . . . . . . . . . . . . . . . 169
Modem Clock Troubleshooting . . . . . . . . . . . . . 170
Ethernet Clock Troubleshooting . . . . . . . . . . . . . 172
Installing a Bell/Buzzer . . . . . . . . . . . . . . . . . . . . 173
ETC Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Determining Your Hardware Configuration . . 173
Removing the Motherboard . . . . . . . . . . . . . . . 174
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Connecting the Bell/Buzzer . . . . . . . . . . . . . . . 175
Replacing the Motherboard . . . . . . . . . . . . . . . 177
IQ Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
IQ 300, 400 or 500 Time Clock . . . . . . . . . . . . 178
IQ 1000 Time Clock . . . . . . . . . . . . . . . . . . . . 181
Installing a Door Security Reader . . . . . . . . . . . 185
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Before You Install the Reader . . . . . . . . . . . . . . 186
Installing the Reader . . . . . . . . . . . . . . . . . . . . . . 186
PoE Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Clock Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Clock Installation . . . . . . . . . . . . . . . . . . . . . . . . 189
Identifying a PoE Clock . . . . . . . . . . . . . . . . . . . 190
Static Discharge Plate . . . . . . . . . . . . . . . . . . . . . 191
Installing the Static Discharge Plate . . . . . . . . . . 191
Fingerprint Sensor Security Guard . . . . . . . . . . 193
Finger Enrollment Station . . . . . . . . . . . . . . . . . 195
Hardware Installation . . . . . . . . . . . . . . . . . . . . . 195
Software Installation . . . . . . . . . . . . . . . . . . . . . . 196
Enrollment Station Utility Login . . . . . . . . . . . . 197
Using the Enrollment Station . . . . . . . . . . . . . . . 198
Enrolling Legible Finger Templates . . . . . . . . 198
Finger Pattern Types . . . . . . . . . . . . . . . . . . . . 200
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 202
Creating a Finger Template . . . . . . . . . . . . . . . . 202
Viewing a Template Image. . . . . . . . . . . . . . . . . 204
Enabling the “View Image” Option. . . . . . . . . 204
Using the “View Image” Option . . . . . . . . . . . 205
Common Error Messages . . . . . . . . . . . . . . . . . . 205
Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . 207
Serial Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Cable Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . 208
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Modem Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Ethernet Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . 210
How Do I Create Clock Groups? . . . . . . . . . . . . 211
Finger ID Sensor Cleaning Instructions . . . . . . 213
Cleaning the Finger ID Sensor . . . . . . . . . . . . . . 213
Caring for the Finger ID Sensor . . . . . . . . . . . . . 214
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
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TimeForce II Hardware Guide
1
Introduction
There are three lines of time clocks available for use with TimeForce II.
Each line consists of multiple clock models, allowing you a range of
functionality and communication options. The lines of clocks that
Infinisource offers are ETC clocks, IntelliClocks (or IQ clocks), and
Velocity clocks (or V800/V850 clocks).
ETC 100 Clock
The 100 Series time clock is used for collecting only the most basic
Time & Attendance information, and uses a standard magnetic stripe
card reader.
IntelliClocks
There are four models of IntelliClocks which offer basic Time & Attendance tracking, as well as Departmental and Job Tracking support. IntelliClock models are IQ 300, IQ 400, IQ 500, and IQ 1000.
Data may be entered into an IQ Series clock by using a magnetic card
reader and time cards, by using a bar code wand or reader, by using
proximity time cards, or by entering data directly into the clock’s keypad, if this option is enabled.
The IntelliClocks have In, Out, Lunch and Break buttons so that the
employee can designate very specific punches.
These clocks also offer multi-level password protection, so that the time
clock menu options can only be accessed by users with an “Admin” or
“Supervisor” password.
Both clock lines are available with a variety of options, each of which
will be explained in a later section.
The IQ 1000 model clock also comes equipped with a biometric reader,
allowing your employees to clock in and out using their finger templates.
Note: The biometric reader is optional on a model IQ 1000 clock.
Introduction
2
Infinisource
Velocity Clocks
The major difference between a Velocity clock and an ETC or IQ clock
is the absence of a card reader. Data is entered at the clock exclusively
through direct keypad entry and finger ID verification. This allows you
to eliminate the hassle of assigning and maintaining physical time cards
for your employees. The V800 clock model is used for basic Time &
Attendance tracking. The V850 offers the additional functionality of
Departmental, Job/Task and Disbursement (Tips) tracking.
TimeForce II Hardware Guide
3
Installing the ClockLink Utility
Important Note:
The ClockLink utility is a separate utility to the TimeForce system
which connects to your time clock, downloads the stored punches and
sends them to the TimeForce II database. The majority of Infinisource
time clocks use the On Demand communication method, which negates
the need for a separate utility to facilitate communications. In its place,
the Clock Server utility is used to silently listen in the background of the
server machine for an automatic upload from the clock.
The ClockLink utility is for use only with clocks that are not running On
Demand. For On Demand clocks, the Clock Server utility is used.
Program Installation
The ClockLink utility must be installed on a machine that has access to
each time clock that you would like the utility to manage. The installation is located on the TimeForce II Installation disk.
1.
Insert the TimeForce disk into your computer's CD-ROM drive.
2.
The main “Installation Menu” should automatically appear. If it
does not, go to My Computer, browse the contents of your CDROM drive and double-click on “Setup.exe.”
3.
From the main “Installation Menu” screen, click on the [UTILITIES] icon.
4.
Click on the [ClockLink] icon.
5.
A dialog box opens which reads “This will install ClockLink for
TimeForce II. Do you wish to continue?” Click on the [YES] icon.
The InstallShield Wizard opens and guides you through the rest of
the setup process.
6.
The InstallShield Wizard opens with a “Welcome” screen. Click on
the [NEXT] icon to continue. The “Choose Destination Location”
screen opens.
Installing the ClockLink Utility
4
Infinisource
7.
The default installation directory is “C:\Program Files\Qqest Software Systems\TimeForce II\ClockLink.” To select a custom install
directory, click on the [BROWSE] icon. Once the install directory
has been selected, click on the [NEXT] icon to continue.
Note: It is recommended that you allow the program to be installed
in its default installation directory.
8.
The “IP Address” screen opens. Enter the address of the machine
hosting the TimeForce II database into the IP Address field. Click
on [NEXT] to begin the program installation.
9.
Once the program installation has completed, click on [FINISH] to
exit the InstallShield Wizard. You can now exit the TimeForce II
Installation Disk menu as well.
Logging In
The first time you open the ClockLink utility, you will be asked to supply the program with login information.
•
•
•
•
The TimeForce Server is the network server name or IP address of
the machine that hosts the TimeForce II database.
Enter the User Name of a TimeForce II user with administrative
access to the program.
Enter the Password for the specified user name.
Enter the Company Code that all users must specify when logging
into the TimeForce II system.
Once you have entered the required login information, click on the
icon. The login information will be saved by the system
unless you logout before closing the utility.
TimeForce II Hardware Guide
5
Clock Server
The Clock Server utility is used to download the punches from your On
Demand Ethernet or Cellular clock and send them to the TimeForce II
database. The server software listens on the specified port for a connection to the time clock. When the clock initiates an upload, the server
downloads the punches, logs off the clock and continues listening for
more connections.
Note:
The Clock Server is only used with Cellular or On Demand Ethernet
time clocks.
Installing the Clock Server
Use the following instructions to install the Clock Server software.
1.
Insert the TimeForce II installation disk into your computer’s CDROM drive. The main “Installation Menu” opens.
2.
Click on the [UTILITIES] icon, and select [CLOCK SERVER].
This launches the InstallShield Wizard which guides you through
the rest of the installation procedure.
3.
A “Welcome” screen opens. Click on the [NEXT] icon.
4.
A pop-up box opens which reads “Clock Server requires access to a
SQL database server. Press yes if you have valid login information
to continue.” Click on the [YES] icon. A message appears warning
that if you are performing an update to an existing installation of
Clock Server, it must first be shut down before continuing. Click on
[YES] to continue.
5.
The “Software License Agreement” window opens. If you accept
the terms stated in the agreement, click on the [YES] icon.
Note: The Licence Agreement must be accepted before the program installation will continue.
6.
The “Setup Type” screen opens asking whether you are using the
2000 or 2005 version of SQL. Make the appropriate selection and
click on the [NEXT] icon to continue.
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7.
The “Installation Options” screen opens. This screen allows you to
select whether you would like to install the program files, database
files or both on this machine. Make the desired selection, and click
on [NEXT] to continue.
Note: This setting allows you to split the Clock Server install
between multiple machines. The machine(s) running the program
files must have access to the database machine.
8.
If you have selected to install database files, the “Program Group”
screen allows you to select where in the Windows Start Menu the
program icons will be created. The default setting is “TimeForce.”
Enter the desired program group and click on the [NEXT] icon to
continue.
9.
The “Clock Server SQL Database Advance Setup” screen opens.
•
•
In the Computer field, enter the computer name of the
machine hosting the TimeForce II database.
In the Instance field, enter the SQL instance name. Click on
the [NEXT] icon to continue.
10. Enter the User Name and Password for the SQL Server, and Confirm the password. Click on the [NEXT] icon.
11. The “Program Destination Path” screen allows you to select where
in the program files will be created. The default setting is “C:\Program Files\Qqest Software Systems\Clock Server.” If you would
like to select a different directory, click on the [BROWSE] icon.
Click on [NEXT] to continue.
12. A pop-up window appears asking you if you are using Windows
2008 Server. Click on [YES] or [NO] as appropriate.
13. The program installation begins. Once it has completed, click on
[FINISH] to exit the InstallShield Wizard. You can now exit the
TimeForce II Installation Disk menu as well.
14. On the TimeForce II Installation Menu, click on the [RETURN TO
MAIN MENU] icon, then on [EXIT].
You are now ready to log into and configure the Clock Server utility.
TimeForce II Hardware Guide
7
Setting Up the Clock Server
Before you can use the Clock Server, the following setup steps must be
completed.
Add Database Connection
Before the Clock Server will be able to send the punches from your time
clock to TimeForce, you must first configure a connection to the TimeForce II database.
1.
From the main Clock Server menu, click on the “File” drop-down
menu and select Add/Edit Database Connection. The “SQL
Server Connection” window opens.
2.
In the SQL Server field, enter the name of the SQL Server that the
TimeForce program is using.
3.
Select “SQL Server Authentication” and enter the Login Name and
Password for the specified SQL Server.
4.
Click on the [OK] icon to save the changes that you have made.
Network Interface Details
The Clock Server must be set up with the IP address of the machine that
is hosting the Clock Server utility.
Note: If you are using Cellular clocks, this computer must be set up so
that a publicly available IP address on the internet resolves to this
machine.
1.
From the main Clock Server menu, click on the “Network Interface” drop-down menu and select New. The “Network Interface
Details” screen opens.
2.
From the IP drop-down menu, select the appropriate IP address.
3.
Click on the [OK] icon. The specified settings appear on the main
Clock Settings screen.
•
•
The MAC column displays the MAC address.
The specified IP address is displayed in the IP Address column.
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•
•
The port that the program listens on is displayed in the Port
column. This setting is always “5402.”
The Status column displays the status of the network interface.
While listening, “Waiting” will be displayed in this column.
Add Company
The next step is to add a company to the database that pertains to the
clocks which will be connecting to the server for downloading.
1.
From the main Clock Server menu, click on the “File” drop-down
menu and select Add/Edit Clocks.
2.
Click on the
[ADD COMPANY] icon located in the upper lefthand corner of the screen. The right-hand section of the screen
opens, allowing you to insert company settings.
3.
Enter your Company Name.
4.
Enter the Company Code that all users must specify when logging
into the TimeForce system.
Note: The company code must be unique for each company in the
application.
5.
Enter the main TimeForce administrator Username.
6.
Enter the Password assigned to the main TimeForce administrator.
7.
Enter the path to the TimeForce Server. If the server is installed on
the same machine as TimeForce a setting of “http://localhost/” will
suffice.
8.
Enter the Port that is used for the TimeForce Punches Service. In
most cases the default setting of “5405” is used.
9.
Click on the [OK] icon to save the company information.
The company information is displayed directly below the row of icons
in the upper left-hand corner of the screen. To delete a company, highlight the desired company in the list and click on the
[DELETE
COMPANY] icon.
TimeForce II Hardware Guide
9
Add Clock
A profile must be created for each time clock that will be connecting to
the server for downloading.
1.
From the main Clock Server menu, click on the “File” drop-down
menu and select Add/Edit Clocks.
2.
Each company that you have inserted into the system is listed in the
left-hand section of the screen. Highlight the desired company
name and click on the
[ADD CLOCK] icon. The right-hand section of the screen changes, allowing you to enter clock settings.
3.
Enter the Clock ID. This is the ID that is specified in the memory
of the clock itself.
Note: Every clock connecting to the Clock Server must have a
unique ID.
4.
Enter the clock Password. This is the password that is specified in
the memory of the clock itself.
5.
If you would like the server to update the clock with the current
time while connected, put a check mark in the Update Time option.
6.
In the Offset field, enter the offset in hours that you wish the clock
time to be offset by when using Update Time.
7.
Click on the [OK] icon to add the clock profile.
Existing profiles are listed in the left-hand section of the screen, under
the company that they are assigned to. To delete a clock, highlight the
desired profile and click on the
[DELETE CLOCK] icon.
The Clock Server application must be open in order for clocks to be able
to connect to it. It does not run as a service. A user must be logged on to
the machine with the application running in order for communication to
occur. When the program is closed it will continue running in the System Tray.
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TimeForce II Hardware Guide
11
Determining Your Clock Model
Each time clock comes with a clock code located on the bottom of the
clock which allows you to determine your clock type. Use the following
instructions to determine your clock model.
Clock Codes
The clock code is located on a sticker on the bottom of the clock. Code
definitions are as follows:
ETC Clocks
Once you have determined your clock type, refer to “Hardware Installation” on page 18 for instructions on installing and connecting your time
clock.
Time & Attendance Clocks (100 Series)
For model-specific clock usage instructions, see “Time & Attendance
Clock (100 Series)” on page 22.
•
•
•
100: Model 100 ETC clock with Serial communication. A Serial
clock is connected directly to a computer’s serial com port. See
page 19 for instructions on installing a Serial time clock.
100 D: Model 100 ETC Daisy clock. A Daisy clock is not physically connected to a computer or phone line, but is “chained” to a
Master time clock. Any Serial clock can be used as the Master in a
Daisy Chain.
100 M: Model 100 ETC clock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 20 for instructions on installing a Modem time clock.
Determining Your Clock Model
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Additional Clock Codes
B (Bell): This means that the clock includes a relay switch to operate an
external bell or other signal device. Every clock has the relay option, but
the physical relay itself will only be installed if this code appears with
the regular clock code. For example, 100 B, 100 M B, etc.
Note: The “B (Bell)” code is only used with ETC Model time clocks.
IntelliClocks (IQ Clocks)
Once you have determined your clock type, refer to “IntelliClock Setup
Instructions” on page 23 for instructions on installing and connecting
your time clock.
IQ 300 Clocks
For model-specific clock usage instructions, see “IQ 300 Clock” on
page 35.
•
•
•
•
•
300 S: Model IQ 300 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
300 D: Model IQ 300 IntelliClock Daisy. A Daisy clock is not
physically connected to a computer or phone line, but is “chained”
to a Master time clock. Any Serial clock can be used as the Master
in a Daisy Chain.
300 M: Model IQ 300 IntelliClock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 27 for instructions on installing a Modem time clock.
300 IP: Model IQ 300 IntelliClock with Ethernet communication.
An Ethernet clock is connected directly to a network hub or server,
and is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
300 PoE: A Model IQ 300 Ethernet clock with PoE support. See
page 189 for more information on PoE support.
TimeForce II Hardware Guide
13
IQ 400 Clocks
For model-specific clock usage instructions, see “IQ 400 Clock” on
page 37.
•
•
•
•
•
400 S: Model IQ 400 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
400 D: Model IQ 400 IntelliClock Daisy. A Daisy clock is not
physically connected to a computer or phone line, but is “chained”
to a Master time clock. Any Serial clock can be used as the Master
in a Daisy Chain.
400 M: Model IQ 400 IntelliClock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 27 for instructions on installing a Modem time clock.
400 IP: Model IQ 400 IntelliClock with Ethernet communication.
An Ethernet clock is connected directly to a network hub or server,
and is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
400 PoE: A Model IQ 400 Ethernet clock with PoE support. See
page 189 for more information on PoE support.
IQ 500 Clocks
For model-specific clock usage instructions, see “IQ 500 Clock” on
page 39.
•
•
•
500 S: Model IQ 500 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
500 D: Model IQ 500 IntelliClock Daisy. A Daisy clock is not
physically connected to a computer or phone line, but is “chained”
to a Master time clock. Any Serial clock can be used as the Master
in a Daisy Chain.
500 M: Model IQ 500 IntelliClock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 27 for instructions on installing a Modem time clock.
Determining Your Clock Model
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•
•
•
500 IP: Model IQ 500 IntelliClock with Ethernet communication.
An Ethernet clock is connected directly to a network hub or server,
and is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
500 SB: Model IQ 500 Small Business IntelliClock. The Small
Business clock initiates its own communications to the TimeForce
database so that no manual downloading is necessary.
500 PoE: A Model IQ 500 Ethernet clock with PoE support. See
page 189 for more information on PoE support.
IQ 1000 Clocks
For model-specific clock usage instructions, see “Using the Model IQ
1000 IntelliClock” on page 51.
•
•
•
•
•
•
1000 S: Model IQ 1000 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
1000 M: Model IQ 1000 IntelliClock with Modem communication.
A Modem clock is connected directly to an analog (not digital)
phone line. See page 27 for instructions on installing a Modem time
clock.
1000 IP: Model IQ 1000 IntelliClock with Ethernet communication. An Ethernet clock is connected to a network hub or server, and
is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
1000 C: Model IQ 1000 IntelliClock with Cellular Modem communication. A Cell clock uses a cellular connection to a GSM network
to communicate.
1000 W: Model IQ 1000 IntelliClock with Wireless communication. The clock uses a wireless network connection to communicate.
1000 PoE: An Ethernet IQ 1000 IntelliClock with PoE support. See
page 189 for more information on PoE support.
TimeForce II Hardware Guide
15
Card Reader Types
The type of card reader included in your clock can be determined by the
colored dot located next to the clock code on the bottom of the clock.
•
•
•
•
If there is no colored dot next to the clock code on the bottom of the
clock, this means that your clock is equipped with a standard magnetic card reader.
A green dot next to the clock code on the bottom of the clock means
that the clock is equipped with a barcode card reader.
A blue dot on the bottom of the clock means that the clock is
equipped with a proximity card reader.
A yellow dot on the bottom of the clock means that the clock is
equipped with a HID card reader.
Velocity Clocks
Once you have determined your clock type, refer to “Velocity Clocks”
on page 105 for instructions on installing and connecting your time
clock.
V800 Clock
For model-specific clock usage instructions, see “V800 Clock Usage
Instructions” on page 115.
•
•
•
V800 S: Model V800 clock with Serial communication. A Serial
clock is connected directly to a computer’s serial com port. See
“Hardware Installation” on page 107 for instructions on installing a
Serial time clock.
V800 M: Model V800 clock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See “Hardware Installation” on page 107 for instructions on
installing a Modem time clock.
V800 IP: Model V800 clock with Ethernet communication. An
Ethernet clock is connected to a network hub or server, and is seen
by the system as a “Network Device.” See “Configuring the Ethernet Clock” on page 109 for instructions on installing an Ethernet
time clock.
Determining Your Clock Model
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•
•
•
V800 C: Model V800 clock with Cellular Modem communication.
A Cell clock uses a cellular connection to a GSM network to communicate.
V800 W: Model V800 clock with Wireless communication. The
clock uses a wireless network connection to communicate.
V800 PoE: Model V800 Ethernet clock with PoE support. See
page 189 for more information on PoE support.
V850 Clock
For model-specific clock usage instructions, see “V850 Clock Usage
Instructions” on page 126.
•
•
•
•
•
•
V850 S: Model V850 clock with Serial communication. A Serial
clock is connected directly to a computer’s serial com port. See
“Hardware Installation” on page 107 for instructions on installing a
Serial time clock.
V850 M: Model V850 clock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See “Hardware Installation” on page 107 for instructions on
installing a Modem time clock.
V850 IP: Model V850 clock with Ethernet communication. An
Ethernet clock is connected to a network hub or server, and is seen
by the system as a “Network Device.” See “Configuring the Ethernet Clock” on page 109 for instructions on installing an Ethernet
time clock.
V850 C: Model V850 clock with Cellular Modem communication.
A Cell clock uses a cellular connection to a GSM network to communicate.
V850 W: Model V850 clock with Wireless communication. The
clock uses a wireless network connection to communicate.
V850 PoE: Model V850 Ethernet clock with PoE support. See
page 189 for more information on PoE support.
TimeForce II Hardware Guide
17
ETC 100 Model Clock
ETC Model clocks are available with the following communication
options, Serial, Serial Daisy and Modem. Each clock model is explained
in detail in this chapter.
Creating a Time Clock Profile
Before the ClockLink utility will be able to connect to your time clock,
you must first create a profile for the clock within the TimeForce program. Clock profiles are created from the main “Clocks” section of the
TimeForce software.
1.
Open the TimeForce software and log in as a user with administrative rights.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
To create a new clock profile, click on the [ADD CLOCK] icon
located under the New Clocks header on the left-hand side of the
screen.
4.
Select “ETC” from the Model drop-down menu.
5.
The clock Number is also known as the Clock ID. This number is
assigned in the memory of the clock itself. The default number is
“1.”
6.
Enter the clock Password. This password is also assigned in the
memory of the time clock. The default password is “ETC.”
7.
If you would like to restrict it so that only a specific range of card
numbers will be accepted at the time clock, enter the desired range
into the Card Range fields.
8.
Enter a Description for this clock as you would like it to appear in
TimeForce II and ClockLink.
9.
If you would like to assign this clock to a group, make the desired
selection from the Clock Group drop-down menu.
Note: See page 211 for instructions on creating clock groups.
ETC 100 Model Clock
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10. If you would like to assign this clock to a Default Department,
click on the “No Department” link and make the desired selection
from the tree-directory that appears.
11. If you would like to upload relay events to the time clock, put a
check-mark in the Upload Relay Events field.
Note: Relay Events can only be accessed once the clock profile has
been saved.
12. Select the Time Zone that the clock resides in from the drop-down
menu.
13. Enter any desired Notes about the clock profile.
14. Select the Connection Type from the drop-down menu. The steps
to completing the clock profile vary slightly depending on what
connection type you are using.
•
•
Serial Clock: Select the Com Port that the clock is connected
to from the drop-down menu. Select “Auto Detect” to have the
system automatically determine which port the clock is connected to.
Modem Clock: In the Phone Number field, enter the phone
number of the line that the clock is connected to. Enter the
number exactly as you would dial it into a telephone, including
any necessary area code or extension numbers. Do not use
dashes or brackets.
Example: A phone number of (800) 555-4855 would be
entered as “18005554855.”
When you have finished entering clock information, click on the
[CREATE] icon to add the time clock profile.
Hardware Installation
Use the following instructions to place your time clock in the desired
location and to establish communications with the clock. Follow the
instructions below that correspond with the type of communication that
your clock uses.
Once you have installed your time clock, refer to page 22 for modelspecific usage instructions.
TimeForce II Hardware Guide
19
Serial Clocks
Infinisource recommends that you test communication with your time
clock before installing the clock to its permanent location. If you purchased a 20-ft. cable, use it for the communications test. Otherwise, test
communications with the 6-ft. test cable that was included with your
purchase.
Testing Time Clock Communications
1.
Connect the power cord to the bottom of the time clock and plug it
into the closest available (110 - 120 VAC) outlet.
2.
Connect the RJ-11 connector of the cable into the port labeled
“Phone/Computer/Daisy” on the bottom of the time clock.
3.
Connect the RS-232 end of the cable (the 9-pin connector) into an
available serial port on your computer.
4.
Open the ClockLink utility.
5.
In the “TimeClocks” section on the left-hand side of the screen,
select the desired clock from the tree-directory. Click on the “Connect” link located directly to the right of the “TimeClocks” header.
Note: Before ClockLink can connect to a time clock, you must first
create a time clock profile in the TimeForce system. See “Creating
a Time Clock Profile” on page 17.
6.
Once communication has been established with your time clock,
the right-hand section of the screen opens.
If the time clock successfully connects, you can now install the time
clock to its permanent location. If the clock does not connect, refer to
“Clock Communication Troubleshooting” on page 169 of this guide.
Installing the Local ETC Time Clock
The clock should be placed in a convenient location where employees
typically enter and exit the work area.
1.
Attach the time clock to the wall with the provided mounting
screws.
2.
Connect the power cord to the bottom of the time clock and plug it
into the closest available electrical (110-120 VAC) outlet.
ETC 100 Model Clock
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3.
Connect the RJ-11 connector of the serial cable into the port labeled
“Phone/Computer/Daisy” on the bottom of the time clock.
4.
Connect the RS-232 end of the cable (the 9-pin D-connector) into
an available serial port on your computer.
Modem Clocks
The time clock should be placed in a convenient location where employees typically enter and exit the work area.
Note: A Modem time clock will only communicate over an analog
phone line. Digital lines are not supported. Due to possible problems
when running a modem clock on some types of phone systems, we
require that only a “two wire” phone cable be used with our clocks (as
opposed to a standard “four wire” cable). This prevents possible damage
to the clock motherboard or modem due to power running through the
two extra wires.
We have provided a two wire phone cable with the time clock. If you
need longer cables, please use this cable as a template to properly modify a standard four wire phone cable, or you can purchase a new cable of
sufficient length from Infinisource.
1.
Attach the time clock to the wall with the provided mounting
screws.
2.
Connect the power cord to the bottom of the time clock and plug it
into the closest available electrical (110-120 VAC) outlet.
3.
Insert one of the square, plastic RJ-11 connectors of the Telephone
Adapter Cable into the port of the bottom of the Time Clock labeled
“Phone/Computer/Daisy.” Ensure that the connector locks into
place.
4.
Insert the RJ-11 connector on the other end of the Telephone
Adapter Cable into an active telephone wall jack. Ensure that the
connector locks into place.
TimeForce II Hardware Guide
21
Uploading the Date and Time
Before you can begin using your time clock, you must first upload the
date and time to the clock using the ClockLink utility.
Note: Before you will be able to upload the date and time, you must first
create a time clock profile in TimeForce for each clock that you would
like to connect to. See “Creating a Time Clock Profile” on page 17 for
more information.
1.
Open the ClockLink utility. From the Windows Start Menu go to
Programs | TimeForce II and click on “ClockLink.”
2.
Each time clock that has been set up in the TimeForce software is
listed in the left-hand section of the screen. Highlight the clock that
you would like to upload the date and time to and click on the
“Connect” link.
3.
Once communication has been established with your time clock,
the right-hand section of the screen opens. From the row of tabs at
the top of the screen, ensure that [PARAMETERS] is selected.
4.
From the Actions section of the screen, click on the
icon. The “Upload Date/Time” screen opens.
•
•
•
5.
Enter the desired Date. By default this field is populated with
the system date of the machine that the ClockLink is installed
on. Click on the down-arrow icon at the end of the field to
select the date from a calendar.
Enter the Time. By default this field is populated with the system time of the machine that ClockLink is installed on. Click
on the up and down arrow keys at the end of the field to select
the time, or place your cursor in the field and manually type the
desired time.
Put a check mark in the Use System Time option to send the
computer's system date and time to the clock. With this setting
enabled, the “Date” and “Time” fields are grayed-out.
Click on the [OK] icon to send the date and time to the clock.
You can now exit the ClockLink utility.
ETC 100 Model Clock
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Time Clock Usage Instructions
Once you have installed the clock your employees can begin using it to
punch in and out. Periodically, you will need to process those punches to
calculate the hours and earnings required for payroll.
Time & Attendance Clock (100 Series)
The Model 100 time clock uses a magnetic card reader and time cards to
collect your employees’ punches. This is the simplest model of time
clock, and is for use when only the most basic Time & Attendance calculations are being performed.
Clocking In and Out
1. Ensure that the green READY light on the clock face is illuminated.
If the green light is not on, refer to “Clock Communication Troubleshooting” on page 169.
2.
Hold the time card with the magnetic strip facing right.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
4.
If the card was swiped correctly, the card number appears briefly on
the display, a short beep sounds, and the READY light flashes. If
the card was not swiped correctly, three beeps sound, the card number does not appear on the display, and the red WAIT/ERROR light
comes on. If the READY light returns after the WAIT/ERROR light
stops blinking, swipe the card again. If the WAIT/ERROR light
remains on, the system is not ready to accept card swipes. To correct this you will need to refer to “Clock Communication Troubleshooting” on page 169 of this guide.
See “Downloading Your Time Clock” on page 163 for instructions on
downloading the punches from your time clock.
TimeForce II Hardware Guide
23
IntelliClock Setup Instructions
IntelliClocks have all the basic Time & Attendance features of the ETC
100 clock model, as well as the option for Departmental, Quantity, and
Tips entry, plus Job and Task tracking. These premium options are purchased separately so that you may configure the clock to suit your
needs. If you do not purchase an option with the clock, but decide to add
it later, you may do so at any time. Contact the Infinisource Sales
Department to enable options on your IntelliClock.
The Bell/Buzzer, Daisy, and Modem options can also be used with IntelliClocks. Contact an Infinisource Sales Representative if you wish to
use one of these options with your IntelliClock. In addition, the IQ 1000
model features biometric capabilities. Employees clock in using a bar
code, magnetic card, or keypad entry, then verify their identity using
finger template identification.
IntelliClocks are available with the following communication options,
Serial, Serial Daisy, Modem, Ethernet, and Wireless. Each clock model
is explained in more detail later in this chapter.
Creating a Time Clock Profile
Before the ClockLink utility will be able to connect to your time clock,
you must first create a profile for the clock within the TimeForce program. Clock profiles are created from the main “Clocks” section of the
TimeForce software.
Note: The following instructions focus primarily on IQ 300, 400 and
500 model clocks. See page 51 for detailed instructions on setting up an
IQ 1000 clock profile.
1.
Open the TimeForce software and log in as a user with administrative rights.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
To create a new clock profile, click on the [ADD CLOCK] icon
located under the New Clocks header on the left-hand side of the
screen.
IntelliClock Setup Instructions
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4.
Select the appropriate clock model from the Model drop-down
menu (as in “IQ400,” “IQ500,” “IQ1000,” etc.).
5.
The clock Number is also known as the Clock ID. This number is
assigned in the memory of the clock itself. The default number is
“1.”
6.
Enter the clock Password. This password is also assigned in the
memory of the time clock. The default password for an IQ 300, 400
or 500 clock is “ETC.” The default password for an IQ 1000 clock
is “IQ 1000.”
7.
If you would like to restrict it so that only a specific range of card
numbers will be accepted at the time clock, enter the desired range
into the Card Range fields.
8.
Enter a Description for this clock as you would like it to appear in
TimeForce II and ClockLink.
9.
If you would like to assign this clock to a group, make the desired
selection from the Clock Group drop-down menu.
Note: See page 211 for instructions on creating clock groups.
10. If you would like to assign this clock to a Default Department,
click on the “No Department” link and make the desired selection
from the tree-directory that appears.
11. If you would like to upload relay events to the time clock, put a
check-mark in the Upload Relay Events field.
Note: Relay Events can only be accessed once the clock profile has
been saved.
12. Select the Time Zone that the clock resides in from the drop-down
menu.
13. Enter any desired Notes about the clock profile.
14. Select the Connection Type from the drop-down menu. The steps
to completing the clock profile vary slightly depending on what
connection type you are using.
•
Ethernet Clock: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
TimeForce II Hardware Guide
•
•
25
Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
Serial Clock: Select the Com Port that the clock is connected
to from the drop-down menu. Select “Auto Detect” to have the
system automatically determine which port the clock is connected to.
Modem Clock: In the Phone Number field, enter the phone
number of the line that the clock is connected to. Enter the
number exactly as you would dial it into a telephone, including
any necessary area code or extension numbers. Do not use
dashes or brackets.
Example: A phone number of (800) 555-4855 would be
entered as “18005554855.”
When you have finished entering clock information, click on the
[CREATE] icon to add the time clock profile.
Editing and Deleting Existing Clock
Profiles
Time clock profiles are displayed in the “Clock Settings” section of the
TimeForce program.
1.
Open the TimeForce II program and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
If you would like to view clock profiles belonging to a specific
clock group only, make the desired selection from the Group
Name drop-down menu. Select “All” to display all time clock profiles.
5.
The Sort by fields allow you to select how the displayed list of
clock profiles are sorted.
6.
Click on the [DISPLAY] icon to view time clock profiles.
7.
Clock profiles are displayed under the Clock List section of the
screen. The following information is displayed for each profile.
IntelliClock Setup Instructions
26
Infinisource
•
•
•
•
•
•
•
•
Number: This is the ID of the displayed time clock. The setting in this field is a link. Click on the link to bring up the profile for this clock.
Model: This column displays the clock model (as in “IQ400,”
“IQ1000,” etc.).
Connection Type: This is the type of connection that the time
clock uses (as in “Serial,” “Ethernet,” “Modem,” etc.).
Method: This is the additional information entered, based on
the connection type (as in the com port selected, or the phone
number entered, etc.).
Group: If the time clock is assigned to a clock group, this field
displays the name of the group that the clock is assigned to.
Description: This is the description that was inserted when the
clock profile was created.
Relay Events: If you selected the “Upload Relay Events”
option when creating the clock profile, a “View” link appears in
this field. Click on the link to manage Relay Events for the
clock.
Click on the icon to remove a clock profile from the system.
Hardware Installation
Use the following instructions to place your time clock in the desired
location and to install communications with the clock. Follow the
instructions below that correspond with the type of communication that
your clock uses.
Once you have installed your time clock, refer to the following sections
for model-specific usage instructions:
•
•
“Using the Model IQ 300, 400 or 500 IntelliClock” on page 35
“Using the Model IQ 1000 IntelliClock” on page 51
TimeForce II Hardware Guide
27
Serial Clocks
The IntelliClock should be placed in a convenient location where
employees typically enter and exit the work area. It includes a mounting
panel with four holes. Mounting screws are included. Once the mounting panel is attached to the wall, the clock’s face can be snapped into
place and locked onto the mounting panel.
1.
Attach the IntelliClock mounting panel to the wall with the provided mounting screws.
2.
Connect the power cord to the bottom of the IntelliClock and plug it
into the closest available electrical (110-120 VAC) outlet.
Note: It is highly recommended that you place the time clock on a
battery backup or surge protector. Power surges can permanently
damage the clock.
3.
Connect the RJ-11 connector of the cable (the one that looks like a
phone-jack) into the port labeled “PHONE/COMPUTER/DAISY”
on the bottom of the time clock.
4.
Snap the IntelliClock face piece into place on the mounting panel
and lock it in with the two locks located on the bottom of the
mounting panel.
5.
Connect the RS-232 end of the cable (the 9-pin D-Connector) into
an available serial port on your computer.
Modem Clocks
The IntelliClock includes a mounting panel with four holes. Mounting
screws are included. Once the mounting panel is attached to the wall,
the clock’s face can be snapped into place and locked onto the mounting
panel.
1.
Attach the IntelliClock mounting panel to the wall with the provided mounting screws.
2.
Connect the power cord to the bottom of the IntelliClock and plug it
into the closest available electrical (110-120 VAC) outlet.
Note: It is highly recommended that you place the time clock on a
battery backup or surge protector. Power surges can permanently
damage the clock.
IntelliClock Setup Instructions
28
Infinisource
3.
Insert one of the square, plastic RJ-11 connectors of the Telephone
Adapter Cable into the port on the bottom of the time clock labeled
“PHONE/COMPUTER/DAISY.”
4.
Snap the IntelliClock face piece into place on the mounting panel
and lock it in with the two locks located on the bottom of the
mounting panel.
5.
Insert the other RJ-11 connector into an active analog telephone
wall-jack.
Ethernet Clocks
The ethernet clock includes a mounting panel with four holes. Mounting
screws are included. Once the mounting panel is attached to the wall,
the clock’s face can be snapped into place and locked onto the mounting
panel.
1.
Attach the clock mounting panel to the wall with the provided
mounting screws.
2.
Connect the power cord to the bottom of the IntelliClock and plug it
into the closest available electrical (110-120 VAC) outlet.
Note: It is highly recommended that you place the time clock on a
battery backup or surge protector. Power surges can permanently
damage the clock. For instructions on connecting a PoE clock, see
page 189.
3.
On the back of the clock, you’ll see a panel cut out of the clock
case. The ethernet port is located in the upper left-hand corner of
this cutout section, directly above the clock relays (labeled “BELL”
and “DOOR”). Plug one end of the Standard Category 5 (CAT5)
cable into the Ethernet port.
4.
Connect the other end of the CAT5 cable to your network. The
cable used to connect the clock must be a straight-through cable,
not a crossover. To tell the difference between a straight-through
and a crossover cable, hold the connectors side by side, with the
same side of each connector facing you. Look at the wires inside of
the connector. If the colors of the wires run in identical order from
left to right in both connectors, the cable is a straight-through. If the
colors run in opposite order, the cable is a crossover.
TimeForce II Hardware Guide
29
Configuring the Ethernet Clock
The Ethernet clock uses Ethernet Settings, an ID and a Password for
communication. The Ethernet Settings include an IP Address, Subnet
Mask and Gateway. These settings are comparable to giving the clock
an “address” at which it can be found over the network. Consult your
Network Administrator about acquiring these settings.
Note: The clock must be given a static IP address that is reserved for the
clock alone.
1.
From the clock’s keypad, press the <MENU> button, enter your
password (the default password is “1111”), and press <ENTER>.
2.
Press 1 for System Maintenance.
3.
Press 3 for Ethernet.
4.
Press 1 to set the IP address, press 2 to set the Subnet Mask, or
press 3 to set the Gateway. Selecting any one of these options will
bring you to an Ethernet Settings menu. The current setting will be
displayed, and the clock will prompt you to enter the new setting.
5.
Enter the new setting at the keypad (remember to use the Period
key), and press <ENTER>. To exit the menu without making
changes, simply press the <ENTER> key.
Important: The Ethernet Settings are specific to your Local Area Network. You must change the default settings. Infinisource Technical Support cannot supply these settings.
Configuring the Wireless Time Clock
If you have a wireless IQ 1000 Ethernet clock, use the following section
to configure your clock for wireless communication.
The wireless time clock supports the following communication
protocols: 802.11 a and b.
The optimum communication range for the wireless time clock is 50 100 feet from the wireless access point. Some wireless access points
advertise communication up to 1000 feet. Regardless of this specification, Infinisource cannot guarantee communication at a distance of over
100 feet.
IntelliClock Setup Instructions
30
Infinisource
The following settings must be specified before your time clock will
communicate:
•
•
•
•
IP Address
Subnet Mask
Gateway
SSID
These settings are specific to your network setup. Infinisource cannot
supply these settings.
1.
From the clock keypad, press the <MENU> button and select
“Admin.”
2.
Enter an administrator ID (or Card #) and press the <ENTER> key.
Note: The default administrator ID is “8888.”
3.
Enter the password (or PIN) for the entered administrator ID and
press the <ENTER> key.
Note: The password for the default admin ID is “1111.”
4.
From the Main Admin Menu, press 1 for “System Maintenance.”
5.
Press 3 for “Ethernet.” This menu contains the time clock’s ethernet
options.
Set IP Address
From the Ethernet Menu, press 1 for “Set IP Address.” The following
prompt appears:
SET NEW IP ADDRESS:
CURRENTLY:
ENTER NEW IP:
The “Currently” field displays the current IP address. To change the
clock IP address, type in the new address at the clock keypad (remember
to use the period key) and press <ENTER>.
TimeForce II Hardware Guide
31
Set Subnet Mask
From the Ethernet Menu, press 2 for “Set Subnet Mask.” The following
prompt appears:
SET NEW SUBNET MASK:
CURRENTLY:
ENTER NEW MASK:
The “Currently” field shows the current Subnet Mask. To change the
mask, type in the new setting at the clock keypad (remember to use the
period key) and press <ENTER>.
Set Gateway
From the Ethernet Menu, press 3 for “Set Gateway.” The following
prompt appears:
SET NEW GATEWAY:
CURRENTLY:
ENTER NEW GATEWAY:
The “Currently” field shows the current Gateway. To change the Gateway, type in the new setting at the clock keypad (remember to use the
period key) and press <ENTER>.
Set SSID
The SSID is the ID of the wireless access point that the clock will connect to.
1.
From the Ethernet Menu, press 6 for “Wireless Settings.”
2.
Press 1 for “Enter SSID.” The following prompt appears:
ENTER WIRELESS ID:
(SSID)
(ALPHANUMERIC ENTRY)
3.
Use the grey buttons above the clock keypad to enter the ID of the
wireless access point and press <ENTER>.
Note: See page 82 for further instructions on wireless settings.
IntelliClock Setup Instructions
32
Infinisource
How Do I Find the Clock ID and Password?
The clock ID and password are stored in the time clock itself. These settings can be changed from ClockLink once you have connected to the
time clock, but you must specify the clock's current ID and password
before a connection can be made.
Note: The default clock ID is “1.” The default clock password is
“ETC.”
The following procedures are performed at the keypad of the clock
itself.
Finding the Clock ID
1. On the clock keypad, press the <MENU> button.
2.
Enter an administrator password and press <ENTER>.
Note: The default admin password is “1111.”
3.
Press 1 for “System Maintenance.”
4.
Press 2 for “Memory.”
5.
Press 3 for “Set Clock ID.” The “Set New Clock ID” screen opens.
6.
The “Currently” field displays the clock's current ID. If you would
like to change the clock ID, enter the desired number at the keypad
and press <ENTER>.
You can now exit the time clock menu by pressing <CLR> repeatedly
until “Ready” is shown on the clock display.
Finding the Clock Password
1. On the clock keypad, press the <MENU> button.
2.
Enter an administrator password and press <ENTER>.
Note: The default admin password is “1111.”
3.
Press 3 for “Passwords.”
4.
Press 3 for “Clock/Modem.” The “Passwords” screen opens.
5.
The current clock password is not displayed. Type in a new password at the keypad and press <ENTER>.
6.
Re-type the new password and press <ENTER>.
You can now exit the time clock menu by pressing <CLR> repeatedly
until “Ready” is shown on the clock display.
TimeForce II Hardware Guide
33
Uploading the Date and Time
Before you can begin using your time clock, you must first upload the
date and time to the clock using the ClockLink utility.
Note: Before you will be able to upload the date and time, you must first
create a time clock profile in TimeForce II for each clock that you
would like to connect to. See “Creating a Time Clock Profile” on
page 17 for more information.
1.
Open the ClockLink utility. From the Windows Start Menu go to
Programs | TimeForce II and click on “ClockLink.”
2.
Each time clock that has been set up in the TimeForce software is
listed in the left-hand section of the screen. Highlight the clock that
you would like to upload the date and time to and click on the
“Connect” link.
3.
Once communication has been established with your time clock,
the right-hand section of the screen opens. From the row of tabs at
the top of the screen, ensure that [PARAMETERS] is selected.
4.
From the Actions section of the screen, click on the
icon. The “Upload Date/Time” screen opens.
•
•
•
5.
Enter the desired Date. By default this field is populated with
the system date of the machine that the ClockLink is installed
on. Click on the down-arrow icon at the end of the field to
select the date from a calendar.
Enter the Time. By default this field is populated with the system time of the machine that ClockLink is installed on. Click
on the up and down arrow keys at the end of the field to select
the time, or place your cursor in the field and manually type the
desired time.
Put a check mark in the Use System Time option to send the
computer's system date and time to the clock. With this setting
enabled, the “Date” and “Time” fields are grayed-out.
Click on the [OK] icon to send the date and time to the clock.
You can now exit the ClockLink utility.
IntelliClock Setup Instructions
34
Infinisource
TimeForce II Hardware Guide
35
Using the Model IQ 300, 400 or 500
IntelliClock
IntelliClocks are feature-rich, sophisticated time & attendance systems
with the ability to perform job tracking and costing functions as well
(depending on the clock model). IntelliClocks used in conjunction with
the TimeForce system automate the process of collecting hours worked
from all employees, apply pay rules consistently and correctly, and track
company accruals.
Note: For instructions on using the model IQ 1000 time clock, refer to
page 51.
Collecting Data
The instructions for collecting data on an IntelliClock vary depending
on which model you are using. Refer to the instructions below that correspond with the model of time clock that you are using.
IQ 300 Clock
The following instructions walk you through entering data at a model IQ
300 IntelliClock. The IQ 300 tracks basic time & attendance information, as well as departmental and disbursement (tips) tracking.
Time & Attendance Punches
Use the following instructions to enter basic time and attendance
punches at the clock (with no job, task or department information).
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Using the Model IQ 300, 400 or 500 IntelliClock
36
Infinisource
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
4.
The display panel shows the card number of the card just swiped,
and reads
MAKE SELECTIONS
THEN PRESS “ENTER”
Press the <ENTER> key on the clock keypad to complete the punch
entry.
Note: The <ENTER> key should always be pressed when completing a
punch at the clock, unless the “Quick Punch” system option is enabled.
See “System Options” on page 47 for a description of clock options.
Department Entries
Use the following instructions to enter punches at the time clock that are
assigned to a specific department level.
There are two different types of department entries, “Department Overrides” and “Department Transfers.”
•
•
Department Override: Employees can be assigned to a default
department level in the TimeForce software. When employees
punch at the time clock without entering department information,
their punches are assigned to their specified default department.
When an employee needs to clock in at the beginning of the day
with a department number other than their default department level,
a “department override” punch is used.
Department Transfer: This type of punch is used when an
employee is already clocked into a department level, but needs to
switch to a new department at some point during the day. Two
entries are generated with each department transfer, an “out” punch
from the current department, and an “in” punch for the new.
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
TimeForce II Hardware Guide
37
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
4.
The display panel shows the card number of the card just swiped,
and reads:
MAKE SELECTIONS
THEN PRESS “ENTER”
5.
Press the <DEPT> key. The following is displayed:
CARD: X
DEPT:
6.
OVERRIDE
A punch type of “override” is selected by default. Note that the
<DEPT> key is a toggle. Press it again to switch to a punch type of
“transfer.”
Once you have specified the punch type, enter the desired department
number and press <ENTER>.
IQ 400 Clock
The following instructions walk you through entering data at a model IQ
400 IntelliClock. The IQ 400 tracks basic time & attendance information, as well as job, task and quantity tracking.
Time & Attendance Punches
Use the following instructions to enter basic time and attendance
punches at the clock (with no job, task or department information).
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
Using the Model IQ 300, 400 or 500 IntelliClock
38
Infinisource
4.
The display panel shows the card number of the card just swiped,
and reads
MAKE SELECTIONS
THEN PRESS “ENTER”
Press the <ENTER> key on the clock keypad to complete the punch
entry.
Note: The <ENTER> key should always be pressed when completing a
punch at the clock, unless the “Quick Punch” system option is enabled.
See “System Options” on page 47 for a description of clock options.
Job Tracking Entries
Use the following instructions to enter punches at the time clock which
are assigned to job and task information in the TimeForce system.
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
4.
The display panel shows the card number of the card just swiped,
and reads:
MAKE SELECTIONS
THEN PRESS “ENTER”
5.
Press the <JOB> key on the time clock keypad.
6.
Enter the desired job either by typing the job number at the keypad
and pressing <ENTER>, or by scanning it in using an optional barcode reader or wand. The following message appears:
QTY, TASK, or ENTER
7.
If you are finished entering punch information, press the <ENTER>
key to save the punch entry. Press the <TASK> key to enter task
information, or the <QTY> key to enter a quantity.
TimeForce II Hardware Guide
8.
39
Press the <TASK> key to specify a task with the punch. Enter the
desired task number at the keypad, or scan it using a barcode wand
or reader, and press <ENTER>. The following message appears:
QTY or ENTER
9.
If you are finished entering punch information, press the <ENTER>
key to save the punch entry. If you would like to specify a quantity
with this punch, press the <QTY> button.
Note: The <QTY> button can be pressed at any point during the
punch entry process.
10. Enter the desired quantity. By default, a decimal is assumed at two
places. For example, an entry of “1500” would appear as “15.00”
when downloaded.
Note: Assumed decimal places can be configured from the ClockLink utility.
11. Press the <ENTER> key to save the punch.
Note: Time clock entry procedures can vary depending on the settings
specified in the TimeForce software. Refer to the “Job Settings” section
of the TimeForce Job Tracking guide for information on the available
job tracking settings.
IQ 500 Clock
The following instructions walk you through entering data at a model IQ
500 IntelliClock. The IQ 500 tracks basic time & attendance information, as well as job tracking, departmental, and disbursement (tips)
tracking.
Time & Attendance Punches
Use the following instructions to enter basic time and attendance
punches at the clock (with no job, task or department information).
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
Using the Model IQ 300, 400 or 500 IntelliClock
40
Infinisource
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
4.
The display panel shows the card number of the card just swiped,
and reads
MAKE SELECTIONS
THEN PRESS “ENTER”
5.
Press the <ENTER> key on the clock keypad to complete the punch
entry.
Note: The <ENTER> key should always be pressed when completing a punch at the clock, unless the “Quick Punch” system option is
enabled. See “System Options” on page 47 for a description of
clock options.
Job Tracking Entries
Use the following instructions to enter punches at the time clock which
are assigned to job and task information in the TimeForce system.
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
4.
The display panel shows the card number of the card just swiped,
and reads:
MAKE SELECTIONS
THEN PRESS “ENTER”
5.
Press the <JOB> key on the time clock keypad.
TimeForce II Hardware Guide
6.
41
Enter the desired job either by typing the job number at the keypad
and pressing <ENTER>, or by scanning it in using an optional barcode reader or wand. The following message appears:
QTY, TASK, or ENTER
7.
If you are finished entering punch information, press the <ENTER>
key to save the punch entry. Press the <TASK> key to enter task
information, or the <QTY> key to enter a quantity.
8.
Press the <TASK> key to specify a task with the punch. Enter the
desired task number at the keypad, or scan it using a barcode wand
or reader, and press <ENTER>. The following message appears:
QTY or ENTER
9.
If you are finished entering punch information, press the <ENTER>
key to save the punch entry. If you would like to specify a quantity
with this punch, press the <QTY> button.
Note: The <QTY> button can be pressed at any point during the
punch entry process.
10. Enter the desired quantity. By default, a decimal is assumed at two
places. For example, an entry of “1500” would appear as “15.00”
when downloaded.
Note: Assumed decimal places can be configured from the ClockLink utility.
11. Press the <ENTER> key to save the punch.
Note: Time clock entry procedures can vary depending on the settings
specified in the TimeForce software. Refer to the “Job Settings” section
of the TimeForce Job Tracking guide for information on the available
job tracking settings.
Department Entries
Use the following instructions to enter punches at the time clock that are
assigned to a specific department level.
There are two different types of department entries, “Department Overrides” and “Department Transfers.”
Using the Model IQ 300, 400 or 500 IntelliClock
42
Infinisource
•
•
Department Override: Employees can be assigned to a default
department level in the TimeForce software. When employees
punch at the time clock without entering department information,
their punches are assigned to their specified default department.
When an employee needs to clock in at the beginning of the day
with a department number other than their default department level,
a “department override” punch is used.
Department Transfer: This type of punch is used when an
employee is already clocked into a department level, but needs to
switch to a new department at some point during the day. Two
entries are generated with each department transfer, an “out” punch
from the current department, and an “in” punch for the new.
1.
Check to see if the display panel on the clock reads “READY.” If
the word “READY” is not visible, refer to “Clock Communication
Troubleshooting” on page 169 of this guide.
2.
If you are using magnetic time cards, hold the card with the magnetic strip facing right. If you are using cards with barcodes, hold
the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom.
Note: Proximity time card users need only hold their time card up
to the target located on the right of the face of the clock.
4.
The display panel shows the card number of the card just swiped,
and reads:
MAKE SELECTIONS
THEN PRESS “ENTER”
5.
Press the <DEPT> key. The following is displayed:
CARD: X
DEPT:
6.
OVERRIDE
A punch type of “override” is selected by default. Note that the
<DEPT> key is a toggle. Press it again to switch to a punch type of
“transfer.”
Once you have specified the punch type, enter the desired department
number and press <ENTER>.
TimeForce II Hardware Guide
43
Other Punch Options
After the card number has been specified, press <ENTER> to complete
the punch and have the software determine whether it is an in or out
punch. If you wish to assign the punch type, press the <IN>,
<LUNCH>, <BREAK>, or <OUT> buttons, then press <ENTER>. You
can press the buttons in combination to specify a punch type; for example, <LUNCH> plus <OUT>, or <BREAK> plus <IN>. If you make a
mistake, such as accidentally pressing <IN> rather than <OUT>, simply
press the correct button and the display shows the new punch type that
you’ve specified. When the punch type is correct, press <ENTER>.
Unless you have the Quick Punch option enabled, you should always
press <ENTER> to complete any entry at the IntelliClock.
If the punch is accepted, the clock displays an “ACCEPTED” message.
If the clock does not accept the punch, three error beeps sound and the
display does not show the card number. Wait until the clock stops beeping, then swipe the card again.
Additional Features
An IntelliClock includes many advanced features. The following is a
brief description of the features offered by this clock.
Press the <MENU> button to see additional options. When you do so, a
prompt appears asking you to enter your password. Type in your password and press <ENTER>.
Note: When you purchase your clock, the default administrator password is set as “1111.” The default supervisor password is set as “2222.”
Enter the default administrator password the first time that you use the
clock. Once you have accessed the main menu, you can select the Passwords option and reset the defaults to the passwords of your choice.
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Main Menu
When you enter your password, the Main Menu appears with three
options:
1. SYSTEM MAINT
2. SYSTEM OPTIONS
3. PASSWORDS
Type in the number of the option that you wish to access.
Note: Press the [CLR] button to return to the previous menu from any
point in the clock menu options.
System Maintenance
The System Maintenance menu has three options:
1. REPORTS
2. MEMORY
3. ETHERNET
Type in the number for the option you wish to access.
Reports
The Reports menu has three options:
1. BLOCKS USED
2. PACKETS STORED
3. SYSTEM VER, DATES
Type in the number for the report that you wish to view. The information
you request appears in the display menu. After a few seconds, the screen
clears and the display returns to the Reports menu.
Press the <MENU> button to return to the System Maintenance menu.
Memory
The Memory menu has three options:
1. CLEAR DATA MEMORY
2. SET TO DEFAULTS
3. SET CLOCK ID
Type in the number for the option you wish to access.
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Clear Data Memory
Warning: This option deletes all data that is currently being stored in
the clock. There is no way to recover data that has been deleted from the
clock.
When you select this option, you receive the following prompt:
PLEASE CONFIRM:
DELETE ALL DATA?
NO
YES
The <NO> and <YES> buttons are two gray rectangular buttons located
above the numeric keypad on the clock face. The button on the left is the
<NO> button and the one on the right is the <YES> button. Press the
appropriate response. When you have made a selection, you will be
returned to the Memory menu.
Set to Defaults
This option resets the clock ID, Password and all custom-definable
ranges to the default settings. When you select this option, you receive
the following prompt:
PLEASE CONFIRM:
SETTING DEFAULTS
NO
YES
Press the appropriate response. When you have made a selection, you
will be returned to the Memory menu.
Set Clock ID
When you select this option, you receive the following prompt:
SET NEW CLOCK ID
CURRENTLY: [XXXXX]
CLOCK ID:
The Currently field shows the current clock ID. By default, this is
“00001.” To change the clock ID, type in the new ID and press
<ENTER>.
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Ethernet
This menu contains the clock’s ethernet settings. This menu has four
options:
1.
2.
3.
4.
SET IP ADDRESS
SET SUBNET MASK
SET GATEWAY
SHOW SETTINGS
Set IP Address
When you select this option, you receive the following prompt:
SET NEW IP ADDRESS:
CURRENTLY:
ENTER NEW IP:
The Currently field shows the current IP Address. To change the clock
IP address, type in the new address and press <ENTER>.
Set Subnet Mask
When you select this option, you receive the following prompt:
SET NEW SUBNET MASK:
CURRENTLY:
ENTER NEW MASK:
The Currently field shows the current Subnet Mask. To change the Subnet Mask, type in the new mask and press <ENTER>.
Set Gateway
When you select this option, you receive the following prompt:
SET NEW GATEWAY:
CURRENTLY:
ENTER NEW GATEWAY:
The Currently field shows the current Gateway. To change the Gateway,
type in the new setting and press <ENTER>.
Show Settings
This option displays the clock’s current IP Address, Subnet Mask and
Gateway settings.
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System Options
When you select this menu item, the following message appears:
SYSTEM OPTIONS
ENTER OPTION NUMBER
FOLLOWED BY *ENTER*
Type in the option number you wish to access. When you do so, you
receive a prompt inviting you to change the current setting for this
option by typing 1 for Yes or 0 for No. Make changes as you wish. Press
<ENTER> to save your change(s), and <CLEAR> to return to the Main
Menu.
Note: Some options are premium options and must be purchased separately. A password is required to activate these options if you did not
purchase them at the same time as your clock.
Options
The following table lists the system options that are available on the
IntelliClocks. Type in the option number, then press <ENTER> to
access the option.
TABLE: Hardware-1: IntelliClock Options
Number
Function
1
This option enables keypad entry of employee numbers, so that swipe
cards are not necessary. Type in 1 to enable keypad entry, and 0 to disable it. This is a premium option, and requires a special password. Press
<CLR> to cancel, and <ENTER> to enter your password and access the
option.
2
This option allows the use of barcode time cards. Type in 1 to enable the
option, and 0 to disable it.
3
This number is currently undefined. An option may be added here at a
future date.
4
This option enables the key click. Enable this option if you want the clock
to beep every time a key is pressed. Type in 1 to enable the option, and 0
to disable it.
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TABLE: Hardware-1: IntelliClock Options
Number
Function
5
This option enables relay events. Type in 1 to enable relay events, and 0
to disable them. This is a premium option, and requires a special password. Press <CLR> to cancel, and <ENTER> to enter your password and
access the option.
Note: Option #5 and option #13 are mutually exclusive. It is not possible
to enable both options.
6
This option enables the <JOB> key. Type in 1 to enable the <JOB> key,
and 0 to disable it. This is a premium option, and requires a special password. Press <CLR> to cancel, and <ENTER> to enter your password and
access the option.
7
This option enables the <DEPT> key. Type in 1 to enable the <DEPT>
key, and 0 to disable it. This is a premium option, and requires a special
password. Press <CLR> to cancel, and <ENTER> to enter your password and access the option.
8
This option enables the <TIPS> key. Type in 1 to enable the <TIPS> key,
and 0 to disable it. This is a premium option, and requires a special password. Press <CLR> to cancel, and <ENTER> to enter your password and
access the option.
9
This option enables the <IN> and <OUT> keys that allow you to manually
determine whether a punch is an In or an Out punch.
10
This option allows you to select the displayed date format. Choose
between a US and European date format.
11
This option allows you to turn fingerprint verification on or off for all
employees.
12
This option allows you to select the baud rate at which the clock communicates. The available selections are 9600 and 38400 bps. This option is
only used when the clock is communicating with additional Daisy time
clocks. When using ETC Daisy clocks, a baud rate of 9600 bps is used.
Use a baud rate of 38400 bps for IQ 500 Daisy clocks.
13
This option allows you to enable the Door Security feature. The time
clock relay is connected to an external door switch. When an employee’s
punch at the time clock is accepted, the relay activates, and the door
opens. This is a premium option, and requires a special password.
Note: Option #5 and option #13 are mutually exclusive. It is not possible
to enable both options.
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TABLE: Hardware-1: IntelliClock Options
Number
Function
14
This option is currently undefined. An option may be added here at a
future date.
15
This option enables the Quick Punch feature. With this feature enabled,
employees do not have to press the final <ENTER> when clocking In or
Out.
16
This option is used with the barcode and Proximity card readers. It specifies whether the first or last 5 digits of the card number are to be used.
Passwords
When you select this menu item, the following prompt appears:
PASSWORD ENTER
1. ADMINISTRATOR
2. SUPERVISOR
3. CLOCK MODEM
The Administrator password gives the user full access rights to the
clock menu options.
The Supervisor password gives the user access to the System Maintenance section of the main menu, but not to System Options.
The Clock Modem password is the password that is used when the software connects to the time clock.
Type in the number for the option you want to access. When you do so,
you receive a prompt asking you to type in the new password. Type in
the password and press <ENTER>. The clock asks you to re-enter the
password. Type in the password and press <ENTER> again. The new
password is now entered into the clock.
See “Downloading Your Time Clock” on page 163 for instructions on
downloading the punches from your time clock.
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Using the Model IQ 1000
IntelliClock
The IQ 1000 is an advanced model of time clock with many features and
benefits designed to offer you a wide range of options in how you collect your time and attendance data.
Note that the operating temperature range of the IQ 1000 is 5° F to
125° F.
Creating an IQ 1000 Clock Profile
The IQ 1000 time clock allows your employees to access their current
punch, schedule, accrual, and departmental information directly from
the clock. This information is uploaded to the time clock using the
ClockLink utility. A time clock profile must be created in the TimeForce
II program for each IQ 1000 clock.
Clock information is inserted into the TimeForce system from the main
“Clocks” section of the program.
1.
Open the TimeForce software and log in as a user with administrative rights.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the New Clocks section, click on the [ADD CLOCK] icon.
4.
Select “IQ 1000” from the Model drop-down menu.
5.
Enter the clock Number. This number is assigned in the memory of
the time clock itself. The default number is “1.”
6.
Enter the clock Password. This is the password that is assigned at
the time clock itself. The default clock password is “IQ1000.”
Note: See“How Do I Find the Clock Number and Password?” on
page 65 for further instructions.
7.
Enter a Description for this clock as you would like it to appear in
TimeForce II and ClockLink.
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8.
If you would like to assign this clock to a group, make the desired
selection from the Group Name drop-down menu.
Note: See page 211 for instructions on creating clock groups.
9.
If you would like to assign the clock to a Default Department
level, click on the “No Department” link, and make the desired
selection from the tree-directory that appears.
10. The Vacation Time drop-down menu contains each accrual policy
that you have inserted into the TimeForce system. Select the policy
that employee vacation time is deducted from. This setting allows
your employees to log into the time clock and view their available
vacation hours.
11. The Sick Time drop-down menu contains each accrual policy that
you have inserted into the TimeForce system. Select the policy that
employee sick time is deducted from. This setting allows your
employees to log into the time clock and view their available sick
time hours.
12. If you would like to upload individual employee schedules to the
time clock, put a check mark in the Upload Schedules field. This
setting makes it so that employees can only punch at the time clock
during the range of time specified in the schedule that they are
assigned to.
Note: In order for this feature to function properly, employees must
be assigned to a schedule in the TimeForce system. Also, employee
schedules must be assigned to a Schedule Template.
13. If you would like to upload relay events to the time clock, put a
check mark in the Upload Relay Events field. See “Creating Relay
Events” on page page 55 for further instructions.
14. Select the Time Zone that the clock will reside in from the dropdown menu.
15. Enter any desired Notes about this time clock in the provided textentry field.
16. Select the Connection Type from the drop-down menu. The steps
to completing the clock profile vary slightly depending on what
connection type you are using.
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Ethernet: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
Serial: Select the Com Port that the clock is connected to from
the drop-down menu. Select “Auto Detect” to have the system
automatically determine which port the clock is connected to.
Modem: In the Phone Number field, enter the phone number
of the line that the clock is connected to. Enter the number
exactly as you would dial it into a telephone, including any
necessary area code or extension numbers. Do not use dashes
or brackets.
Example: A phone number of (800) 555-4855 would be
entered as “18005554855.”
Cellular: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
Before you can customize the information to be sent to the clock from
TimeForce II, you must first add the clock profile to the system. Click
on the [CREATE] icon located in the lower left-hand section of the
screen.
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Customizing Time Clock Information
Multiple levels of information can be uploaded to the time clock from
the TimeForce database.
Allowed Period
This is the period of time during which the time clock will accept
punches. Any employee punching outside of this time range will receive
an error message stating that supervisor approval is required in order to
complete this punch. The punch will only be recorded if a supervisor
user enters their administrator password and “clears” the punch.
Note: Default Allowed Periods are only used when employee schedules
are not uploaded to the clock. When schedules are being used, the time
range specified in the Schedule Template that the employee's schedule is
assigned to is used as the employee's allowed period.
Default Allowed Periods are specified within each clock's time clock
profile in the TimeForce II system. Use the following instructions to
customize allowed periods.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
In the Number column, click on the ID of the time clock that you
would like to specify allowed periods for. The “Clock” screen
appears. The Allowed Periods setup is located directly below the
clock info section of the screen.
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7.
For each day of the week, enter the start time and end time of the
range during which employees are allowed to punch at the clock.
To leave a day unrestricted, set the start time to “00:00” and the end
time to “23:59.”
8.
Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made to the time clock profile.
Relay Events
Infinisource time clocks come with an optional feature called “Relay
Events.” This feature allows you to connect an external bell, buzzer or
other signal device to the time clock and program specific times of the
day for the signal to go off, usually indicating schedule start, stop or
break times. Each time clock can handle up to 32 relay events.
Relay Events are assigned to time clock profiles in TimeForce II. Use
the following instructions to assign relay events to your time clock profiles.
Note: The option to edit Relay Events will only appear if the “Upload
Relay Events” option is selected in the time clock profile.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired time clock, and click on the “View” link in the
Relay Events column.
Note: This link will only appear if the “Upload Relay Events”
option is selected in the time clock profile.
7.
To create a new relay event, click on the [ADD] icon.
8.
In the Relay Time column, enter the time of day that this event is to
be activated. The time must be entered in 24-hour format.
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9.
In the Duration Seconds column, enter the number of seconds that
you want the bell or buzzer to sound for when the event is activated.
10. When the relay event occurs, it can either pulse for its duration or it
can sound continuously. With Pulse selected, the bell or buzzer
sounds as a series of pulses (on...off...on...off...on...off) for the
duration of the event. If not selected, the bell or buzzer sounds continuously for the duration of the event.
11. Put a check mark in the box for each day of the week on which you
want this event to occur.
12. Click on the [ADD] icon to insert additional events. Click on the
[SAVE] icon to save the changes that you have made.
The clock can handle up to 32 relay events. To remove a relay event
from the clock profile, click on the icon.
Employees at Clock
The time clock gives you the option of restricting the employees who
are allowed to punch in and out. If an employee who is not assigned to
this time clock attempts to punch they will receive an error stating that
they are not assigned to the clock, and that a supervisor override is
required. A supervisor can then enter their clock password and allow the
punch, if desired.
By default all employees are allowed to punch at the time clock. Use the
following instructions to restrict employees.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
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6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Employees at
the Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Employees option. The
Departments, Supervisors and Other Employees sections appear.
•
•
•
•
8.
The Departments section allows you to restrict employees
based on the default department level that they are assigned to.
All department levels appear in the “Unassigned” box. Highlight the departments that you would like to allow to use this
clock, and click on the
icon. The selected departments are
moved to the “Assigned” box.
The Supervisors section allows you to restrict employees
based on the supervisor that they are assigned to in the system.
All supervisors appear in the “Unassigned” box. Highlight the
supervisors that you would like to allow to use this clock, and
click on the
icon. The selected supervisors are moved to the
“Assigned” box.
The Other Employees option allows you to assign or restrict
employees on an individual basis. The settings in this section
override any assignments made in the “Departments” or
“Supervisor” sections. Your employees are displayed in the All
Employees box. Highlight the desired employees, and click on
the
icon to assign them to the clock. Click on the
icon to
restrict them from the clock.
The Current Assigned Employees section to the right displays
all employees assigned to the clock, based on all 3 selection
methods.
To unassign employees from any section, highlight the desired settings in the Assigned box and click on the
icon. The selections
are moved to the Unassigned box.
Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made.
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Departments at Clock
This option allows you to define which department levels your employees will be able to punch into and out from at this time clock. If an
employee attempts to punch into a department that is not assigned to this
clock they will receive an error message stating that supervisor approval
is required for this punch. A supervisor can then enter their clock password and accept the punch, if desired.
By default all departments are assigned to the clock. Use the following
instructions to restrict departments.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Departments at
the Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Departments option.
The Assigned Departments section appears.
8.
All department levels are displayed in the Unselected box. Highlight the desired department levels and click on the
icon (hold
down the {CTRL} key on your keyboard to select multiple departments). The selected departments are moved to the Selected box.
9.
To unassign departments, highlight the desired names in the
Selected box and click on the
icon. The selected departments
are moved to the Unselected box.
10. Click on the [UPDATE] icon located in the bottom of the screen to
save the changes that you have made.
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Jobs at the Clock
This section will only be available if you are using the “Job Tracking”
module of the TimeForce II system.
Use this option to define which jobs your employees will be allowed to
punch into from this time clock. If an employee attempts to punch into a
job that is not assigned to this clock, an error message will appear stating that a supervisor override is necessary to complete the punch. A
supervisor can then enter their clock password and accept the punch, if
desired.
By default all jobs are allowed at the clock. Use the following instructions to restrict jobs.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Jobs at the
Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Jobs option. The
Assigned Jobs section appears.
8.
All jobs are displayed in the Job Unselected box. Highlight the
desired jobs and click on the
icon (hold down the {CTRL} key
on your keyboard to select multiple jobs). The selected jobs are
moved to the Job Selected box.
9.
To unassign jobs, highlight the desired names in the Job Selected
box and click on the
icon. The selected jobs are moved to the
Job Unselected box.
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10. Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made.
Tasks at the Clock
This section will only be available if you are using the Job Tracking
module of the TimeForce system.
Use this option to define which Tasks your employees will be allowed to
punch into from this time clock. If an employee attempts to punch into a
task that is not assigned to this clock, an error message will appear stating that a supervisor override is necessary to complete this punch. A
supervisor can then enter their clock password and accept the punch, if
desired.
By default all tasks are allowed at the time clock. Use the following
instructions to restrict tasks.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Tasks at the
Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Tasks option. The
Assigned Tasks section appears.
8.
All tasks are displayed in the Task Unselected box. Highlight the
desired tasks and click on the
icon (hold down the {CTRL} key
on your keyboard to select multiple tasks). The selected tasks are
moved to the Task Selected box.
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61
To unassign tasks, highlight the desired names in the Task Selected
box and click on the
icon. The selected tasks are moved to the
Task Unselected box.
10. Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made.
Editing and Deleting Existing Time Clock
Profiles
Time clock profiles are displayed in the “Clock Settings” section of the
TimeForce program.
1.
Open the TimeForce II program and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
If you would like to view clock profiles belonging to a specific
clock group only, make the desired selection from the Group
Name drop-down menu. Select “All” to display all time clock profiles.
5.
The Sort by fields allow you to select how the displayed list of
clock profiles are sorted.
6.
Click on the [DISPLAY] icon to view time clock profiles.
7.
Clock profiles are displayed under the Clock List section of the
screen. The following information is displayed for each profile.
•
•
•
•
Number: This is the ID of the displayed time clock. The setting in this field is a link. Click on the link to bring up the profile for this clock.
Model: This column displays the clock model (as in “IQ400,”
“IQ1000,” etc.).
Connection Type: This is the type of connection that the time
clock uses (as in “Serial,” “Ethernet,” “Modem,” etc.).
Method: This is the additional information entered, based on
the connection type (as in the com port selected, or the phone
number entered, etc.).
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•
•
•
•
Group: If the time clock is assigned to a clock group, this field
displays the name of the group that the clock is assigned to.
Description: This is the description that was inserted when the
clock profile was created.
Relay Events: If you selected the “Upload Relay Events”
option when creating the clock profile, a “View” link appears in
this field. Click on the link to manage Relay Events for the
clock.
Click on the icon to remove a clock profile from the system.
IQ 1000 Clock Messages
The IQ 1000 gives you the option of displaying a message on the face of
the clock itself when your employees punch in or out. These messages
can be displayed to the entire company, on a departmental basis, or individually to specific employees.
Only one message will be shown to an employee at the clock. The order
of precedence is employee > department > company. This means that
an employee message will take precedence over a department or company message, and a department message will take precedence over a
company message.
Creating Clock Messages
Log into the TimeForce system as an administrator user and click on the
main “Clocks” navigation tab at the top of the screen.
Click on the [CLOCK MESSAGES] icon located under the Existing
Clocks section of the screen. The “Clock Messages” screen opens.
This screen is divided into three sections, Company Messages, Department Messages and Employee Messages.
Company Messages
1. Click on the [ADD] icon located directly to the right of the Company Messages header. The “Company Clock Message” screen
appears.
2.
The Message ID is automatically generated by the system, and is
not editable.
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3.
Put a check mark in the Default Message field if you would like
this message to be the default message that is displayed when all
other messages have expired, or haven't activated yet. Note that
with the default message option selected, the option to enter a date
range for this message disappears.
4.
Enter a Start Date for this message if you would like this message
to be displayed for a limited time only. Enter the date manually by
typing it into the field, or click on the icon to select the date from
a calendar.
5.
Enter an End Date for this message if you would like this message
to be displayed for a limited time only. Enter the date manually by
typing it into the field, or click on the icon to select the date from
a calendar.
6.
Use the Message field to enter the desired message. The message
may contain a maximum of 21 characters.
7.
Click on the [CREATE] icon to add the company message.
Department Messages
1. Click on the [ADD] icon located directly to the right of the Department Messages header. The “Department Clock Message” screen
appears.
2.
The Message ID is automatically generated by the system, and is
not editable.
3.
Put a check mark in the Default Message field if you would like
this message to be the default message that is displayed when all
other messages have expired, or haven't activated yet. Note that
with the default message option selected, the option to enter a date
range for this message disappears.
4.
Enter a Start Date for this message if you would like this message
to be displayed for a limited time only. Enter the date manually by
typing it into the field, or click on the icon to select the date from
a calendar.
5.
Enter an End Date for this message if you would like this message
to be displayed for a limited time only. Enter the date manually by
typing it into the field, or click on the icon to select the date from
a calendar.
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6.
Select the desired Department by clicking on the “No Department” link, and making the appropriate selection from the treedirectory that appears.
7.
Use the Message field to enter the desired message. The message
may contain a maximum of 21 characters.
8.
Click on the [CREATE] icon to add the department message.
Employee Messages
1. Click on the [ADD] icon located directly to the right of the
Employee Messages header. The “Employee Clock Message”
screen appears.
2.
The Message ID is automatically generated by the system, and is
not editable.
3.
Put a check mark in the Default Message field if you would like
this message to be the default message that is displayed when all
other messages have expired, or haven't activated yet. Note that
with the default message option selected, the option to enter a date
range for this message disappears.
4.
Enter a Start Date for this message if you would like this message
to be displayed for a limited time only. Enter the date manually by
typing it into the field, or click on the icon to select the date from
a calendar.
5.
Enter an End Date for this message if you would like this message
to be displayed for a limited time only. Enter the date manually by
typing it into the field, or click on the icon to select the date from
a calendar.
6.
The Employees section allows you to select the employees who
will see this message. All employees are listed in the Unused box.
Highlight the desired employees in the list and click on the
icon.
The selected employees are moved to the Used box.
7.
Use the Message field to enter the desired message. The message
may contain a maximum of 21 characters.
8.
Click on the [CREATE] icon to add the department message.
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Editing and Deleting Existing Messages
Each existing message is listed under the Active Messages section
beneath its corresponding header.
•
•
To edit a message, click on the Message ID. Make the desired
changes in the detail screen and click on the [UPDATE] icon to
save your changes.
To delete a message, click on the icon to the far right of the
desired message in the list.
How Do I Find the Clock Number and Password?
The clock ID number and password are stored in the time clock itself.
These settings can be changed from the ClockLink program once you
have connected to the time clock, but you must specify the clock's current ID and password before a connection can be made.
Note: The default clock ID is “1.” The default clock password is
“IQ1000.”
The following procedures are performed at the keypad of the clock
itself.
Finding the Clock ID
1.
On the clock keypad, press the {MENU} button. The time clock
displays the following:
SELECT MENU FUNCTION
ADMIN
PERSONAL
2.
There are two grey buttons directly above the numeric keys on the
clock keypad. Press the button located below “ADMIN” on the
clock display.
3.
The clock prompts you for your card number. Type in a card number with administrator-level access rights and press <ENTER>.
Note: The default admin card number is “8888.”
4.
The clock prompts you for a PIN. Enter the appropriate password
(based on the card number used) and press <ENTER>.
Note: The default admin password is “1111.”
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5.
The “Main Admin Menu” appears. Press 1 for “System Maint.”
6.
Press 2 for “Memory.”
7.
Press 3 for “Set Clock ID.”
8.
The “Currently” field displays the clock's current ID. Enter a new
ID if desired and press <ENTER>.
You can now exit the time clock menu by pressing <CLR> repeatedly
until the time is shown on the clock display.
Finding the Clock Password
1.
On the clock keypad, press the <MENU> button. The time clock
displays the following:
SELECT MENU FUNCTION
ADMIN PERSONAL
2.
There are two grey buttons directly above the numeric keys on the
clock keypad. Press the button located below “ADMIN” on the
clock display.
3.
The clock prompts you for your card number. Type in a card number with administrator-level access rights and press <ENTER>.
Note: The default admin card number is “8888.”
4.
The clock prompts you for a PIN. Enter the appropriate password
(based on the card number used) and press <ENTER>.
Note: The default admin password is “1111.”
5.
The “Main Admin Menu” appears. Press 3 for “Clock Passcode.”
6.
The current clock password is displayed in the field at the bottom of
the screen. Enter a new password if desired (using the “Prev” and
“Next” buttons for alpha-numeric entry) and press <ENTER>.
You can now exit the time clock menu by pressing <CLR> repeatedly
until the time is shown on the clock display.
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Using the IQ 1000 Clock
The IQ 1000 is our most advanced model of clock with many options
and features. It can be used to restrict employee punching, allowing
employees to punch at the clock during their scheduled shift times only.
This model also allows your employees to view various information at
the clock itself such as accrual totals, scheduled shift times and the date
and time of their last clock entry.
Enrolling Finger Templates
Note: The Biometric unit on an IQ 1000 is optional. The following
instructions only apply if you purchased a clock with a Biometric unit.
1.
Press the <MENU> button on the time clock keypad. A screen
appears which reads:
MAIN SYSTEM MENU
SELECT MENU FUNCTION
ADMIN
PERSONAL
2.
Click on the grey button directly below the “ADMIN” option (at
the very top of the clock keypad). The following message appears:
ENTER YOUR CARD #
3.
Enter the card number of a user that has access to the “Admin”
clock features and press the <ENTER> key on the clock keypad.
Note: The default administrator username is “8888.”
The following message appears:
ENTER PIN:
4.
Enter the password for the given card number and press the
<ENTER> key on the clock keypad.
Note: The default administrator password is “1111.”
5.
The main menu appears with several options. Press 1 for System
Maintenance.
6.
Press 4 for Finger ID.
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7.
The Finger ID menu appears with the following options:
1. NEW FINGER ID
2. CHECK EXISTING
3. DELETE EXISTING
4. GLOBAL SECURITY
8.
9.
Press 1 to enter finger templates for the first time.
The prompt ENTER CARD NUMBER appears. Enter the card
number or keypad entry number that you assigned to this employee
in the TimeForce software and press <ENTER>.
A prompt appears that reads:
READING FINGER ID
PUT FINGER
ON SENSOR
10. Have the employee whom you are enrolling place his or her finger
in the IQ 1000 fingerprint reader. Usually the index finger is used,
though the middle and ring fingers can also produce good results.
To ensure correct placement, the employee should place the first
joint of the finger against the raised ridge at the base of the reader
screen, and place the fingertip firmly against the screen.
11. Once the clock has read the fingerprint, the following message
appears:
QUALITY: [X]/100
CONTENT: [X]/100
OK TO ACCEPT?
YES
NO
This message denotes the general quality of the fingerprint read.
You want both the “QUALITY” and “CONTENT” numbers to be
as high as possible. Press the grey button under “YES” to accept the
fingerprint read. Press the button below “NO” to have the clock
read the fingerprint again.
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12. If the “QUALITY” and “CONTENT” reads are too low, the following message may appear:
QUALITY: [X]/100
CONTENT: [X]/100
QUAL. OR CONTENT LOW
RETRY
ACCEPT
If you get this message, you can have the employee moisten his or her
finger slightly. Moisture helps the reader collect a high quality image of
the fingerprint.
Check Existing Finger ID Records
To verify an existing finger ID record, from the Finger ID menu select
#2, CHECK EXISTING. A prompt appears asking for the CARD number. Type in the CARD number and press <ENTER>. If the number is
valid for a record that has already been created, the clock displays this
message:
CARD #[X]
IS A VALID CARD
WITH [X] TEMPLATE(S)
SECURITY VERIFY
Press the grey button below “VERIFY.” When prompted, place a finger
in the fingerprint sensor. The clock will verify or reject the fingerprint.
Deleting Existing Finger ID Records
To delete a finger ID record, from the Finger ID menu select #3,
DELETE EXISTING. The clock asks you to enter the card number of
the employee whose templates are to be deleted. Type in the card number and press <ENTER>. The following message appears:
PLEASE CONFIRM:
OK TO DELETE *ALL*
TEMPLATES FOR CARD?
YES
NO
Press the grey button under the “YES” option to delete this employee’s
stored finger templates.
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Setting Finger ID Security Levels
Once you have enrolled your employees and they begin punching at the
IQ 1000 clock, you may notice that the clock has difficulty verifying the
identity of one or two employees. If this is the case, you may change the
security level for that employee, making it easier for the clock to positively identify him or her.
1.
At the clock, press the <MENU> button and log into the Administrator clock options.
2.
Select #1 for SYSTEM MAINT.
3.
Select # 4 for FINGER ID.
4.
Select # 2 for CHECK EXISTING.
5.
The clock asks you to enter a card number. Enter the card number at
the keypad and press <ENTER>. The following message appears:
CARD #[X]
IS A VALID CARD
WITH [X] TEMPLATE(S)
SECURITY
VERIFY
6.
Press the grey button below the “SECURITY” option. The following message appears:
CURRENT SECURITY
LEVEL IS: 3
1=MINIMUM, 5=MAXIMUM
NEW SECURITY:
The default security level for all finger templates is 3. Type in the new
security level for the employee and press any key to continue. It is recommended that you try lowering the security to level 2 first. If the
employee still has difficulty clocking in you may choose to lower the
security further to level 1.
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Setting the Global Security Level
In addition to an individual security level that is set for each employee,
the IQ 1000 also has a global security setting. By default, this is set to
level 5, the highest level of security. When an employee is clocking in,
the clock checks the global setting and the individual setting and uses
the lower of the two. If you wish to, you may change the global security
setting as well, though this is not recommended.
1.
Press the <MENU> button on the keypad, select the “ADMIN”
menu option, and enter your card number and password.
2.
Press # 1 for SYSTEM MAINT.
3.
Press # 4 for FINGER ID.
4.
Press # 4 for GLOBAL SECURITY. The following message
appears:
CURRENT SECURITY
LEVEL IS: 3
1=MINIMUM, 5=MAXIMUM
NEW SECURITY:
The default global security level is 5. Type in the new security level and
press the <ENTER> key.
Collecting Data
Punching in and out is very simple with the IQ 1000. Within the TimeForce software, each employee is assigned a “Card Number.” This number corresponds with either a magnetic swipe card, a proximity time
card, a barcode card, or a number the employee enters at the clock’s
keypad. If the IQ 1000 is ready to accept punches, the word “Ready”
appears in the display panel.
Note: Employees may enter their card number using the keypad rather
than swiping a card if the Direct Keypad Entry option is enabled on your
IQ 1000.
Time & Attendance Punches
Use the following instructions to enter basic time and attendance
punches at the clock (with no job, task or department information).
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1.
Check to see that the clock display is showing the logo screen with
the time displayed at the bottom.
2.
If you are using cards with magnetic strips, hold the card with the
magnetic strip facing right. If you are using cards with barcodes,
hold the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom. If you are using direct keypad entry, type the card
number into the clock keypad and press <ENTER>. The display
panel shows the card number and reads:
READING FINGERPRINT
PUT FINGER
ON SENSOR
4.
Note: The Biometric unit on an IQ 1000 is optional. Finger template steps do not apply to a clock with no Biometric unit.
Place your finger on the IQ 1000 fingerprint reader. To ensure correct placement, the employee should place the first joint of the finger against the raised ridge at the base of the reader screen, and
place the fingertip firmly against the screen. Once your fingerprint
has been verified, the following message is displayed:
CHOOSE:
DEPT
JOBS
IN/OUT
TIPS LUNCH/BREAK
**ENTER** TO ACCEPT
5.
Note: The available options on this screen depend on which features are enabled on your clock. For instance, if you do not have the
“IN/OUT” keys enabled, then the option for IN/OUT will not
appear on this screen.
Press the <ENTER> key to complete the punch entry.
Note: Unless you have enabled the clock’s Quick Punch feature,
you should always press <ENTER> to complete a punch entry at
the IQ 1000. See “System Options” on page 85 for more information.
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Job Tracking Entries
Use the following instructions to enter punches at the time clock which
are assigned to job and task information in the TimeForce system.
1.
Check to see that the clock display is showing the logo screen with
the time displayed at the bottom.
2.
If you are using cards with magnetic strips, hold the card with the
magnetic strip facing right. If you are using cards with barcodes,
hold the card with the barcode facing left.
3.
Quickly and evenly slide the card through the card reader slot from
top to bottom. If you are using direct keypad entry, type the card
number into the clock keypad and press <ENTER>. The display
panel shows the card number and reads:
READING FINGERPRINT
PUT FINGER
ON SENSOR
4.
Note: The Biometric unit on an IQ 1000 is optional. Finger template steps do not apply to a clock with no Biometric unit.
Place your finger on the IQ 1000 fingerprint reader. To ensure correct placement, the employee should place the first joint of the finger against the raised ridge at the base of the reader screen, and
place the fingertip firmly against the screen. Once your fingerprint
has been verified, the following message is displayed:
CHOOSE:
DEPT
JOBS
IN/OUT
TIPS LUNCH/BREAK
**ENTER** TO ACCEPT
5.
Note: The available options on this screen depend on which features are enabled on your clock. For instance, if you do not have the
“IN/OUT” keys enabled, then the option for IN/OUT will not
appear on this screen.
Press the <JOB> key on the time clock keypad. The following message is displayed:
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ENTER JOB #:
OR PRESS A KEY BELOW
TO SELECT FROM A LIST
JOB #:
6.
There are two methods of specifying a job at the clock:
•Job Number: Enter the number assigned to the job in the TimeForce system and press <ENTER>. If you are using an optional
barcode wand or gun, you can also scan a job barcode.
•Job List: To select the desired job from a list of jobs that have
been uploaded to the time clock, press either one of the grey
buttons located above the number pad on the clock keypad.
Use the up and down arrow buttons to scroll though the available jobs. Once the desired job in the list is highlighted, press
<ENTER> on the clock keypad.
Note: The job list contains the job profiles from the TimeForce
software that you have uploaded to the IQ 1000 using the
ClockLink utility.
7.
The following message appears on the clock:
JOB, TASK OR QTY
ENTER = FINISHED
8.
If you are finished entering punch information, press the <ENTER>
key to save the punch entry. Press the <TASK> key to enter task
information, or the <QTY> key to enter a quantity.
9.
Press the <TASK> key to specify a task with the punch. The following message is displayed:
ENTER TASK #:
OR PRESS A KEY BELOW
TO SELECT FROM A LIST
TASK #:
10. There are two methods of specifying a task at the clock:
•Task Number: Enter the number assigned to the task in the TimeForce system and press <ENTER>. If you are using an optional
barcode wand or gun, you can also scan a task barcode.
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•Task List: To select the desired task from a list of tasks that have
been uploaded to the time clock, press either one of the grey
buttons located above the number pad on the clock keypad.
Use the up and down arrow buttons to scroll though the available tasks. Once the desired task in the list is highlighted, press
<ENTER> on the clock keypad.
Note: The task list contains the task profiles from the TimeForce software that you have uploaded to the IQ 1000 using the
ClockLink utility.
11. The following message appears on the clock:
JOB, TASK OR QTY
ENTER = FINISHED
12. If you are finished entering punch information, press the <ENTER>
key to save the punch entry. If you would like to specify a quantity
with this punch, press the <QTY> button.
Note: The <QTY> button can be pressed at any point during the
punch entry process.
13. Enter the desired quantity (remember to use the period key), and
press <ENTER> to save the punch.
Note: Time clock entry procedures can vary depending on the settings
specified in the TimeForce software. Refer to the “Job Settings” section
of the TimeForce Job Tracking guide for information on the available
job tracking settings.
Department Entries
Use the following instructions to enter punches at the time clock that are
assigned to a specific department level.
There are two different types of department entries, “Department Overrides” and “Department Transfers.”
1.
Check to see that the clock display is showing the logo screen with
the time displayed at the bottom.
2.
If you are using cards with magnetic strips, hold the card with the
magnetic strip facing right. If you are using cards with barcodes,
hold the card with the barcode facing left.
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3.
Quickly and evenly slide the card through the card reader slot from
top to bottom. If you are using direct keypad entry, type the card
number into the clock keypad and press <ENTER>. The display
panel shows the card number and reads:
READING FINGERPRINT
PUT FINGER
ON SENSOR
4.
Note: The Biometric unit on an IQ 1000 is optional. Finger template steps do not apply to a clock with no Biometric unit.
Place your finger on the IQ 1000 fingerprint reader. To ensure correct placement, the employee should place the first joint of the finger against the raised ridge at the base of the reader screen, and
place the fingertip firmly against the screen. Once your fingerprint
has been verified, the following message is displayed:
CHOOSE:
DEPT
JOBS
IN/OUT
TIPS LUNCH/BREAK
**ENTER** TO ACCEPT
5.
Note: The available options on this screen depend on which features are enabled on your clock. For instance, if you do not have the
“IN/OUT” keys enabled, then the option for IN/OUT will not
appear on this screen.
Press the <DEPT> key. The following is displayed:
ENTER NEW DEPT NUMBER
OR PRESS KEY BELOW
TO SELECT FROM A LIST
DEPT #:
6.
There are two different methods for selecting a department at the
clock:
•Department Number: Enter the number assigned to the department level in the TimeForce software, and press the <ENTER>
key.
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•Department List: Press one of the grey buttons located above the
number pad on the clock keypad to select the department from
a list. Use the up and down arrow buttons to scroll through the
list of departments. When the desired department in the list is
highlighted, press the <ENTER> key.
Note: The department list contains the department levels from
the TimeForce program that have been uploaded to the IQ 1000
using the ClockLink utility.
7.
The clock prompts you to select whether you would like this punch
to be a “TRANSFER” or an “OVERRIDE.”
•
•
Department Transfer: This type of punch is used when an
employee is already clocked into a department level, but needs
to switch to a new department at some point during the day.
Two entries are generated with each department transfer, an
“out” punch from the current department, and an “in” punch for
the new.
Department Override: Employees can be assigned to a
default department level in the TimeForce software. When
employees punch at the time clock without entering department
information, their punches are assigned to their specified
default department. When an employee needs to clock in at the
beginning of the day with a department number other than their
default department level, a “department override” punch is
used.
Select the desired option using the grey buttons located directly
above the numeric keypad. You do not need to press the <ENTER>
key. Once a selection has been made, the punch is automatically
saved.
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Other Punch Options
After the card number has been specified, press <ENTER> to enter the
punch and have the software determine whether it is an in or out punch.
If you wish to assign the punch a type, press the <IN>, <LUNCH>,
<BREAK>, or <OUT> buttons, then press <ENTER>. You can press
the buttons in combination to specify a punch type; for example,
<LUNCH> plus <OUT>, or <BREAK> plus <IN>. If you make a mistake, such as accidently pressing <IN> rather than <OUT>, simply press
the correct button and the display shows the new punch type you’ve
specified. When the punch type is correct, press <ENTER>. Unless you
have enabled the clock’s Quick Punch feature, you should always press
<ENTER> to complete a punch entry at the IQ 1000. See “System
Options” on page 85 for more information.
Additional Clock Features
The IQ 1000 includes many advanced features. The following is a brief
description of the features offered by this line of clocks.
Press the <MENU> button to see the additional clock options. The clock
includes two different methods of user interface, “ADMIN,” and “PERSONAL.”
•
•
The ADMIN user interface allows administrator users unlimited
access to the time clock and its options.
The PERSONAL user interface allows employees to log into the
time clock and view their individual personal settings.
A user’s level of access to the time clock and its functions is defined by
the “Class” that the user is set up with in their TimeForce employee profile.
Admin Clock Interface
When you select “Admin,” and enter your card number and password,
the Main Menu appears with the following options:
Note: The default clock administrator username is “8888.” The default
admin password is “1111.”
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1.
2.
3.
4.
SYSTEM MAINT
SYSTEM OPTIONS
CLOCK PASSCODE
CLOCK INFORMATION
Type in the number for the option you wish to access.
Note: Press the <CLR> button to return to the previous menu from any
point in the clock Menu options.
System Maintenance
The System Maintenance menu has five options:
1.
2.
3.
4.
5.
6.
7.
REPORTS
MEMORY
ETHERNET
FINGER ID
SET DATE/TIME
OUTBOUND OPTIONS
UPLOAD DATA
Type in the number for the option you wish to access.
Reports
The Reports menu has three options:
1.
2.
3.
4.
5.
STORAGE USED
SYSTEM VER. & DATES
COMPANY INFORMATION
FINGER ID VERSION
DEFAULT SCHEDULES
Type in the number for the report you wish to view. The information you
request appears in the display menu. After a few seconds, the screen
clears and the display returns to the Reports menu.
Press the <MENU> button to return to the System Maintenance menu.
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Memory
The Memory Menu has three options:
1.
2.
3.
4.
5.
6.
CLEAR DATA MEMORY
SET TO DEFAULTS
SET CLOCK ID
SCAN DATA MEMORY
CLEAR EMP, TIMES
SET GLOBAL TIMEOUT
Type in the number for the option you wish to access.
Clear Data Memory
This option deletes all data that is currently stored in the clock. When
you select this option, you receive the following prompt:
THIS WILL DELETE
*ALL* DATA IN THE
CLOCK AND IS
** IRREVERSIBLE!**
ARE YOU SURE??
YES
NO
The <NO> and <YES> buttons are the two gray rectangular buttons
above the numeric keypad on the clock face. The button on the left is the
<NO> button and the one on the right is the <YES> button. Press the
appropriate response. This option is restricted for security purposes. A
menu will appear asking you to enter a passcode. To obtain this passcode, call Infinisource Technical Support at 1-800-697-7010.
Set to Defaults
When you select this option, you receive the following prompt:
SET TO DEFAULTS
ARE YOU SURE?
YES
NO
Press the appropriate response. When you have made a selection, you
will be returned to the Memory menu.
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Set Clock ID
When you select this option, you receive the following prompt:
ENTER CLOCK ID
CURRENTLY: [X]
The Currently field shows the current clock ID. By default, this is 1. To
change the clock ID, type in the new ID and press <ENTER>.
Scan Data Memory
This option scans the data being stored by the time clock looking for
data that is outside of its known pointers. If data is found, the pointers
are reset to include the found data, making the information available for
download. This option is intended for use by Infinisource Technical
Support.
Clear Emp, Times
This option clears all information that has been uploaded to the clock
from the TimeForce system (such as employees, departments, default
schedules, etc.). This option is not reversible. Once deleted, data must
be re-uploaded to the clock using the ClockLink program.
When you select this option, you receive the following prompt:
THIS WILL DELETE ALL
COMPANY AND EMPLOYEE
INFO AND IS
** IRREVERSABLE! **
CONFIG IS UNCHANGED
ARE YOU SURE??
The <NO> and <YES> buttons are the two gray rectangular buttons
above the numeric keypad on the clock face. The button on the left is the
<NO> button and the one on the right is the <YES> button. This option
is restricted for security purposes. A menu will appear asking you to
enter a passcode. To obtain this passcode, call Infinisource Technical
Support at 1-800-697-7010.
Set Global Timeout
This option allows you to configure the number of seconds for which
menus are displayed on the face of the time clock before the clock times
out and returns to the main “ready” screen.
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When you select this option, you receive the following prompt:
ENTER GLOBAL TIMEOUT
(KEYPRESS WAIT TIME)
IN SECONDS:
NOW: 20
RANGE 20 - 60
The available range of seconds is 20 through 60. By default, the default
timeout is set to 20 seconds. Enter the desired number of seconds at the
clock keypad and press <ENTER>.
Ethernet
This menu contains the clock’s ethernet settings. This menu has four
options:
1.
2.
3.
4.
5.
6.
9.
SET IP ADDRESS
SET SUBNET MASK
SET GATEWAY
SET LIVE SERVER
SET PUSH SERVER
WIRELESS SETTINGS
SHOW SETTINGS
Set IP Address
When you select this option, you receive the following prompt:
SET NEW IP ADDRESS:
CURRENTLY:
ENTER NEW IP:
The Currently field shows the current IP Address. To change the clock
IP address, type in the new address and press <ENTER>.
Set Subnet Mask
When you select this option, you receive the following prompt:
SET NEW SUBNET MASK:
CURRENTLY:
ENTER NEW MASK:
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The Currently field shows the current Subnet Mask. To change the Subnet Mask, type in the new mask and press <ENTER>.
Set Gateway
When you select this option, you receive the following prompt:
SET NEW GATEWAY:
CURRENTLY:
ENTER NEW GATEWAY:
The Currently field shows the current Gateway. To change the Gateway,
type in the new setting and press <ENTER>.
Set Live Server
This option allows you to set the IP address of the server that the time
clock connects to when using the Live Lookup option. See page 94 for
more instructions.
Set Push Server
When using the Cellular clock, this option allows you to set the IP
address for the server that the clock connects to. See the cell clock documentation for further instructions.
Wireless Settings
This menu allows you to configure various wireless options.
Enter SSID
The SSID is the ID of the wireless access point that the clock will connect to.
1.
From the Ethernet Menu, press 6 for “Wireless Settings.”
2.
Press 1 for “Enter SSID.” The following prompt appears:
ENTER WIRELESS ID:
(SSID)
(ALPHANUMERIC ENTRY)
3.
Use the grey buttons above the clock keypad to enter the ID of the
wireless access point and press <ENTER>.
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Connection Type
This option lets you configure whether your clock will connect to a
wireless access point (infrastructure), or computer-to-clock (AD HOC).
Security Settings
This option allows you to configure network authentication options.
Show Settings
This menu displays the clock’s current wireless settings.
Show Settings
This option displays the clock’s current IP Address, Subnet Mask and
Gateway settings.
Finger ID
This menu contains the time clock’s finger template settings. See
“Enrolling Finger Templates” on page 67 for instructions on this menu.
Set Date/Time
This option allows you to set the date and time on the clock manually
from the clock keypad.
When you select this option, you receive the following prompt:
CURR DATE: XX/XX/XXXX
MONTH:
•
•
•
Enter a number between 1 and 12 to denote the desired month and
press <ENTER>. “DAY” appears below the specified month setting.
Enter the desired date and press <ENTER>. “YEAR” appears
below the specified day setting.
Enter the desired year and press <ENTER>.
The current time is displayed at the top of the screen. The following
prompt appears:
ENTER TIME AS hhmmss
In 24-hour format, enter the desired time as “HH/MM/SS” and press
<ENTER>. For example, a time of four o’clock p.m. would be entered
as “160000.”
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The date and time setting is saved, and the clock returns to the main
“System Maintenance” menu.
System Options
When you select this menu item, the following message appears:
SYSTEM OPTIONS
ENTER OPTION NUMBER
FOLLOWED BY *ENTER*
Type in the option number you wish to access. When you do so, you
receive a prompt inviting you to change the current setting for this
option by pressing the button below [YES] or [NO] on the clock display.
Make the desired changes. Press <ENTER> to save your changes and
<CLR> to return to the Main Menu.
Note: All options are accessible from the System Options screen. However, certain options require additional hardware for use.
Options
The following table lists the system options that are available on the IQ
1000 equipped with firmware main code revisions 5.0n and above (On
Demand application code). Type in the option number then press
<ENTER> to access the option.
TABLE: Hardware-2: IQ 1000 Clock Options
Number
1
2
Name
Description
Card Key
This option allows keypad entry of employee Card Numbers, making physical time cards unnecessary. Press the
key located under [YES] on the clock display to enable
this option. Press the key under [NO] to disable.
Barcode
This option allows the use of barcode time cards. Barcodes can always be used for entering Job and Task information, but can only be used as employee time cards with
this option enabled.
Note: See related option #18.
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
Name
Description
3
Printer
This option is for use when a reciept printer is attached to
the time clock.
Note: Enabling this option with no printer attached will
result in excessive wait times as the time clock attempts
to communicate with the non-existent printer.
4
Key Click
5
Relay Events
When enabled, this option will cause the time clock to
check for scheduled Relay Events and activate the Clock
Relay when an event time occurs.
Job Key
This option enables or disables the <JOB>, <TASK> and
<QTY> keys on the clock keypad. Press the key located
under [YES] on the clock display to enable these keys.
Press the key under [NO] to disable them.
7
Dept Key
This option enables or disables the <DEPT> key on the
clock keypad. Press the key located under [YES] on the
clock display to enable this key. Press the key under [NO]
to disable it.
8
Tips Key
This option enables or disables the <TIPS> key on the
clock keypad. Press the key located under [YES] to
enable this key. Press the key under [NO] to disable it.
6
With this option enabled, the time clock will emit a short
beep each time a key is pressed.
9
IN/OUT Keys
This option enables or disables the <IN> and <OUT> keys
on the clock keypad. Press the button located under
[YES] on the clock display to enable these keys. Press the
key under [NO] to disable them.
10
US/EURO Date
Format
This option allows you to select the format of the date displayed on the time clock. Choose between a US and
European date format.
Fingerprint
This option allows you turn finger template verification on
or off. When enabled, finger template requirements can
be manually disabled on an individual basis from the
TimeForce II program. With this option disabled, verification will be disabled for all employees.
11
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
12
13
Name
Description
Lunch Punch
Restriction
With this option enabled and configured on a peremployee basis in TimeForce, the clock will track when
the employee clocks out for a lunch break, and will require
the employee to take the specified amount of time for
lunch before being allowed to clock back in.
Security
This option allows you to enable or disable the Door
Security feature. The Door Relay on the time clock can be
connected to an external Door Security switch. When an
employee’s punch is accepted at the time clock, the relay
activates, and the door is opened for a pre-determined
number of seconds.
Wiegand Out
This option is used to specify the Wiegand format the
clock outputs to an external Wiegand device such as a
security system.
Note: This option is mutually exclusive with option #36.
Both cannot be enabled simultaneously.
15
Quick Punch
This option enables/disables the Quick Punch feature.
When enabled, employees do not have to press the final
<ENTER> when punching at the clock. This feature is
intended to allow very fast Time and Attendance punching
when additional information is not required. Enabling this
option automatically disables the <JOB>, <TASK>,
<QTY>, <DEPT>, and <TIPS> keys.
18
Card Reader
Type
This option configures the card reader to read either magstripe or barcode time cards. Select the appropriate setting and press the <ENTER> key.
Note: See related option #2 above.
14
19
20
HID26 Decode
This option is used with a Proximity Card Reader to
extract an HID 26-bit pattern that will represent an
employee Card Number. The decoding properties of this
option are mutually exclusive with other decoding format
options.
Job Restriction
This option allows you to restrict Jobs at the time clock.
With this option enabled, the time clock will only accept
Job Numbers that have been sent to the time clock from
the TimeForce II program. All other Job Numbers will be
rejected. Disable this option to accept all Job Numbers.
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
Name
Description
Task Restriction
This option allows you to restrict Tasks at the time clock.
With this option enabled, the time clock will only accept
Task Numbers that have been sent to the clock from the
TimeForce II system. All other numbers will be rejected.
Disable this option to accept all Task Numbers.
Dept Restriction
This option allows you to restrict Departments at the time
clock. With this option enabled, the time clock will only
accept Department Numbers that have been sent to the
clock from the TimeForce II system. All other numbers will
be rejected. Disable this option to accept all Department
Numbers.
Time Correction
When enabled, this option disables Relay Events and
Door Security and uses relay closure to synchronize electronic time clocks to IQ time using 3-wire synchronization.
Minute synchronization will occur each hour at 58 minutes
past the hour. Hour synchronization will occur at 5:58 AM
and PM.
Receipt Print
With this option selected, a reciept will be printed for each
successful punch. This option should only be enabled
when using a printer attached to the clock. Excessive wait
times will occur if this option is not disabled when no
printer is in use.
Note: When using this feature, System Option #3 must
also be enabled.
Track1 Decoding
Enables decoding of magstripe data as track 1 (7-bit) data
instead of track 2 (5-bit) data.
Note: This option is mutually exclusive with other decode
format options.
26
Zonar Decoding
Enables the retrieval of Binary Coded Decimal data (or
Zonar Decoding) on a time card (magstripe or Proximity).
Note: This option is mutually exclusive with other decode
format options.
27
CIC Magstripe
Decoding
Enables decoding of CIC-encoded HID Proximity cards
(37-bit Wiegand).
Note: This option is mutually exclusive with other decode
format options.
21
22
23
24
25
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
Name
Description
Auto Entry
When enabled, a MIN number of card digits is selected.
When the MIN number is entered at the clock by a user,
the clock will act as if the final <ENTER> key has been
pressed and accept or reject the punch.
30
EMP Not In
Clock
This option allows you to select whether an employee that
has not been uploaded to the time clock will use the
clock’s default schedules, or will be notified that a supervisor override is required to successfully punch at the clock.
Note: This option may not be used in conjunction with
option #37.
31
FP Required for
Menus
When enabled, the clock requires finger template verification for access to clock menus.
Note: This option is only used when Finger Template Verification is enabled (option #11).
32
Alpha Chars in
Barcode
When enabled, a barcode scan may consist of a combination of numeric and alphabetic characters. When disabled, the barcode scan must consist of numeric
characters only.
34
Lunch/Break
Keys
This option enables the <LUNCH> and <BREAK> keys on
the clock keypad. Press the button located under [YES] to
enabled the option, and the button located under [NO] to
disable it.
35
Barcode
Concatenation
This option enables the reading of multiple barcodes and
combines them into a single number (10 character limitation on entire read).
36
Wiegand Input
With this option enabled, the clock will recognize Wiegand
input for Card Number entry.
Door Open on
Card Entry
If Door Security (option #13) is selected, and the option is
enabled for the employee in TimeForce, this option will
open the door immediately after the card number entry
(as opposed to waiting for the full completion of the
punch). This allows for the use of an external card reader,
while still being able to input Job Tracking information.
Note: This option cannot be used in conjunction with
option #31.
29
37
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
Name
Description
38
HID 10302
37-Bit Decode
This option decodes HID 37-BIT Binary cards, and is
mutually exclusive with other decode formats.
39
HID 10320
37-Bit Decode
This option decodes HID 37-BIT Binary Coded Decimal
cards, and is mutually exclusive with other decode formats.
40
Print Details
When using a receipt printer, this option enables the printing of punch details such as job number, task number,
quantity and disbursement amounts, etc. (See option #24)
41
Ignore
Supervisor
Required
When selected, the clock will not display the “Supervisor
Required” message on schedule violations (for employees not in the clock, use option #30). This allows for logging out-of-schedule access without any delay for
systems with external readers. The clock generates a
supervisor override punch with a supervisor ID of
“9999999999.”
42
Qqest 40-Bit
Decode
This option allows for the decoding of external Wiegand
cards as straight binary (no parity bits), and is mutually
exclusive with other decode formats.
43
Ext. Reader
Door Only
With this option enabled, a swipe generated from an
external Wiegand reader will open a door only. No time
and attendance data is collected.
45
Disable Tones
When selected, the tone emitted by the clock on the
accepting of a punch is disabled.
Note: Error tones cannot be disabled. Key-click tones are
enabled/disabled by option #4.
46
Enable Debug
When enabled, debug logging messages are collected
and sent to the Serial Port.
47
Power Save
When selected, the clock will disable electrical power to
the LED display backlight and finger template reader after
a period of 15 seconds inactivity. This is done to conserve
electricity. Power to both items will be restored instantly
upon user interaction with the clock.
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
Name
Description
49
Door External
Only
The TimeForce system allows you to specify that finger
template verification is not required for certain employees.
With this clock option enabled, those employes will be
granted door access with no finger template verification,
while still enforcing verification for others.
50
In/Out Keys
Required
When enabled, the clock requires the use of the <IN> and
<OUT> keys on the clock keypad before a punch is
accepted.
51
Cell Provider
For IQ 1000 Cellular clocks only, this option is used to
choose the “Cellular Network Access Provider” (AT&T, TMobile) that is used to gain cell network access for the
clock.
52
Custom
Wiegand
53
54
56
This option is used with Wiegand card readers, and
allows the user to specify how the collected bit patterns
(data) read from time cards will be interpreted by the
clock.
GPRS Static IP
For use with GPRS Cell clocks only, this option is used to
enable or disable the Static IP feature built into GPRS
SIMM cards that are equipped with “special” network programming. The Static IP SIMM card feature allows users
to upload information (such as profiles and finger templates) to the clock using the ClockLink utility.
DHCP
When enabled, Ethernet equipped clocks will query the
World Wide Network for an IP address that the clock will
use for communicating on the network.
Note: Each time the clock is power-cycled it will request
and may receive a different IP address. With this option
disabled, Ethernet equipped clocks must be given a static
IP address from within the clock’s menu.
Cache Preferred
With this option enabled, the clock will first look in its own
memory files for employees clocking in or out. If the
employee cannot be found in the clock memory,
employee information will be requested from the On
Demand server.
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TABLE: Hardware-2: IQ 1000 Clock Options
Number
Name
Description
57
Enforce
Password
When enabled, the password sent by the ClockLink or
Clock Server utilities at login will be evaluated. The login
will be denied if the password does not match the password stored in the clock. With this option disabled, any
password sent by ClockLink or Clock Server will be
accepted.
Note: ClockLink and Clock Server must still attempt the
password to gain login access.
58
Job Required
When enabled, the clock requires the user to enter a job
number using the <JOB> key on the clock keypad before
a punch will be accepted.
59
Qty Required
When enabled, the clock requires the user to enter a
quantity amount using the <QTY> key on the clock keypad before a punch will be accepted.
60
Task Required
When enabled, the clock requires the user to enter a task
number using the <TASK> key on the clock keypad before
a punch will be accepted.
61
Dept Required
When enabled, the clock requires the user to enter a
department number using the <DEPT> key on the clock
keypad before a punch will be accepted.
Break Punch
With this option enabled and configured on a peremployee basis in TimeForce, the clock will track when
the employee clocks out for a break, and will require the
employee to take the specified amount of time before
being allowed to clock back in.
62
Clock Passcode
This is the clock password that the ClockLink uses to communicate with
the IQ 1000. You must supply ClockLink with the correct password
before you will be able to communicate with your time clock.
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When you select this option the following message appears:
NEW ALPHA PASSCODE
IN=QUIT OUT=DONE
IQ1000
<<PREV NEXT>>
Enter the desired passcode and press the <OUT> key. Select [YES] to
keep the changes that you have made, or [NO] to reject the changes and
keep the previous passcode. The default clock passcode is “IQ1000.”
Note: When changing this setting, remember that it must also be
changed in the Time Clock Profile. See “How Do I Find the Clock
Number and Password?” on page 65 for instructions on entering the
clock password.
Clock Information
This screen displays the various settings that you have selected for your
time clock. Press any key to return to the main menu.
Personal Clock Interface
When you select “Personal,” and enter your card number and password,
the Main Menu appears with the following options:
1.
2.
3.
4.
5.
VALID PUNCH TIMES
ACCRUALS
DEPT, PERS.
FIND PUNCHES
LIVE LOOKUP
Type in the number for the option you wish to access. Press the <CLR>
button to return to the previous menu from any point in the clock menu
options.
Note: The “Live Lookup” option is only available on IQ 1000 clocks
with a communication type of “Ethernet” or “Wireless.” See page 94 for
more information on setting up and using Live Lookup.
Valid Punch Times
Select this option to view the window of time during which you are
allowed to punch at the time clock. This option is used when the administrator user has set up restricted times within the IQ 1000. Press any
key to return to the main menu.
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Accruals
Select this option to view the number of “Sick” and “Vacation” hours
that you currently have available. Press any key to return to the main
menu.
Department and Personal
This menu option displays your default department level. For Administrators, Supervisors, and Team Leaders the “Class” setting that is
assigned to the user in their employee profile is also shown. The Class
setting defines your level of access rights to the time clock and its functions. Employee messages are also displayed on this screen.
Find Punches
This option allows you to view your punches that are currently being
stored by the clock. Use the gray buttons located directly below the
clock display to scroll to the “Previous” and “Next” punches.
See “Downloading Your Time Clock” on page 163 for instructions on
downloading the punches from your time clock.
Live Lookup
The Live Lookup option connects your IQ 1000 to the TimeForce database via the Live Lookup Server software. This allows your employees
to access current hours information directly from the clock itself.
Note:
Live Lookup is only available on IQ 1000 time clocks with a communication type of “Ethernet” or “Wireless.” “Serial” and “Modem” clocks
do not support this feature.
Installing the Live Lookup Server
The installation for the Live Lookup Server is located on the main
TimeForce installation disk.
1.
Insert the TimeForce disk into your computer’s CD-ROM drive.
The main Installation Menu appears.
2.
From the main Installation Menu, click on the [UTILITIES] icon,
and then on [IQ 1000 LIVE LOOKUP].
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3.
A message box appears which reads “This will install Live Lookup
for TimeForce. Do you wish to continue?” Click on the [YES] icon.
The InstallShield Wizard opens and guides you through the rest of
the installation process.
4.
The InstallShield Wizard opens with a “Welcome” screen. Click on
the [NEXT] icon to continue.
5.
The “Destination Directory” screen opens. The default installation
directory for the Live Lookup Server is “C:\Program Files\Qqest
Software Systems\TimeForce.” If you would like to select a custom
install directory, click on the [BROWSE] icon. Click on the
[NEXT] icon to continue.
Note: It is recommended that you allow the program to install to its
default location.
6.
The “Program Folders” screen opens. Select the folder in the Windows Start Menu where you would like the program icons to be created. The default folder is “TimeForce/Live Lookup.” Click on the
[NEXT] icon to continue.
7.
The selected installation settings are displayed. Review the specified settings and click on the [BACK] icon to make any necessary
changes. Click on the [NEXT] icon to begin the program installation.
8.
Once the installation has completed, click on the [FINISH] icon to
exit the InstallShield Wizard.
9.
From the TimeForce “Utilities” menu, click on the [RETURN TO
MAIN MENU] icon, and then on [EXIT].
Configuring the Server
The following instructions walk you through configuring the Live
Lookup Server to connect to the TimeForce database.
1.
From the Windows Start Menu, go to Programs | TimeForce | Live
Lookup and click on “Live Lookup.” The Live Lookup Server
opens.
2.
Click on the
screen.
icon in the top left-hand corner of the
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3.
In the TimeForce Server field, enter the name of the machine or
IIS webserver that hosts the TimeForce website. If the Live Lookup
Server is installed on the same machine as the TimeForce system,
enter “http://localhost” into this field.
4.
In the Username field, enter the login user name of an administrator-level TimeForce user.
5.
In the Password field, enter the login password for the above specified user.
6.
Enter the Company Code that all users must enter when logging
into the TimeForce system.
7.
Click on the
icon to save the changes that you have
made. The server logs into the TimeForce database.
8.
You can now click on the
icon to close the Live Lookup
Server window. The program remains running in the Windows System Tray.
Note: In order to use Live Lookup functionality, the Live Lookup
Server must be running.
Configuring the Time Clock
Before you can use Live Lookup options, you must first specify the IP
address of the machine that is hosting the Live Lookup Server. The following procedures are performed at the time clock itself.
1.
At the clock, press the <MENU> button and log into the Administrator clock options.
2.
Select #1 for SYSTEM MAINT.
3.
Select #3 for ETHERNET.
4.
Select #4 for SET LIVE SERVER.
5.
Enter the IP address of the machine that is hosting the Live Lookup
Server. Remember to use the period [ . ] key.
6.
Press the <ENTER> button to save the changes that you have
made.
You should now be able to access Live Lookup options from the time
clock.
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Using Live Lookup Options
The following instructions walk you through using Live Lookup options
at the time clock.
1.
Press the <MENU> button on the clock keypad, and select the
PERSONAL option.
2.
Enter your Card # using the number keys on the clock keypad and
press <ENTER>.
3.
Enter your assigned PIN and press <ENTER>. The main “Personal
Options” menu opens.
4.
Press 5 for “Live Lookup.” The following message appears:
CONNECTING TO SERVER
--PLEASE WAIT--
5.
Once communication with the Live Lookup Server has been established, the main “Live Lookup” menu opens.
6.
Press 1 for “Hours” in order to view your current hours information.
7.
The following options appear:
•
•
•
Yesterday: Select this option to view the number of total hours
worked on the previous day.
Week: Select this option to view the total number of hours
assigned to you for the current work week.
Pay Period: This option displays the total number of hours
assigned to you for the current pay period.
View hours information as desired. Press the button located below the
“BACK” option to return to the main Live Lookup screen. When you
have finished viewing hours information, press the button located under
the “DONE” option to disconnect from the Live Lookup Server.
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Adjust Display Contrast
The IQ 1000 is equipped with a control which allows you to adjust the
contrast of the main clock display screen.
1.
Remove the time clock from the wall (if mounted). The contrast
control is located on the back of the clock.
2.
Turn the clock over and examine the back of the clock case. At the
top of the case are two horizontal slots used to attach the clock to
the mounting panel. Directly below the horizontal slot on the left is
a cut-out hole. This is the contrast control.
3.
Insert a small screwdriver (either phillips or flathead) into the hole,
and adjust the display contrast as desired.
Reboot Sequence
If for some reason you need to reboot your IQ 1000, this action can be
performed by pressing a sequence of keys at the clock keypad. This
sequence is <MENU>, < 7 > and <ENTER>.
This option is useful for when rebooting is necessary on a clock that is
mounted with no access to the power adapter.
Enter Date and Time Screen
If for some reason your time clock loses the stored date and time, the
“Enter Date and Time” screen appears.
The following prompt appears on the clock display:
CURR DATE: XX/XX/XXXX
MONTH:
•
•
•
Enter a number between 1 and 12 to denote the desired month and
press <ENTER>. “DAY” appears below the specified month setting.
Enter the desired date and press <ENTER>. “YEAR” appears
below the specified day setting.
Enter the desired year and press <ENTER>.
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The current time is displayed at the top of the screen. The following
prompt appears:
ENTER TIME AS hhmmss
In 24-hour format, enter the desired time as “HH/MM/SS” and press
<ENTER>. For example, a time of four o’clock p.m. would be entered
as “160000.”
The date and time setting is saved, and the clock returns to its normal
state.
IQ 1000 Battery Backup Pack
The IQ 1000 Battery Backup Pack allows you to connect an external
power supply to your time clock so that in the event of a power outage,
the clock will remain functional.
The backup pack will keep your clock running for a minimum of 2
hours. Once the clock’s main power is restored, the battery pack will
automatically recharge. Once the battery pack is drained of power, it
takes 16 hours to fully recharge.
Connecting the Battery Backup Pack
The battery backup pack plugs into the 6-prong plug located on the back
of the IQ 1000, next to the “Phone/Computer/Daisy” port. The word
“Battery” appears at the base of the plug on the clock board. Insert the
battery backup connector into the battery port and press firmly until the
connector snaps into place. The backup pack itself can then be placed
behind the time clock in the IQ 1000 mounting bracket. The clock snaps
into place over the backup pack.
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LED Status Light
A red LED status light appears on the battery pack, located on the righthand side of the backup pack board. This light will inform you of the
status of your backup pack.
•
•
•
When the battery pack is fully charged and not in use, the status
light is off.
When charging, the status light is on.
When the battery backup is in use, the status light will be off.
On Demand Ethernet Settings
The IQ 1000 On Demand clock uploads its stored data to the Clock
Server automatically. This makes the process manually connecting to
your time clock for the purpose of downloading its stored punches
unnecessary.
The clock automatically uploads any stored data to the Clock Server
immediately upon its entry into the clock. Manual data upload can also
be selected.
Note:
The following setup instructions are specific to the Push Clock options.
All other ethernet setup steps are identical to the IQ 1000 Ethernet
clock.
Setting the IP Address
The time clock uploads its data to the Clock Server software. Before
your clock will be able to successfully transfer punches, you must first
enter the IP Address.
Note: See page 5 for instructions on setting up the Clock Server. You
may have chosen to use a Clock Server hosted by Infinisource. In this
case, the server IP should have been supplied to you at the time of purchase.
1.
From the keypad of the clock, press the <MENU> button and select
“ADMIN.”
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2.
Enter your card number and password. The Main Menu appears.
Note: The default administrator username is “8888.” The default
admin password is “1111.”
3.
Select 1 for “SYSTEM MAINT.”
4.
Select 6 for “OUTBOUND OPTIONS.”
5.
Select 3 for “ENTER SERVER IP.”
6.
From the keypad of the clock, enter the IP address of the Push
Server. Remember to use the period [ . ] key. Once the IP has been
entered, press <ENTER>. The “Port” screen appears.
7.
Enter the port number at the clock keypad. Press the upper-right
soft key to automatically populate this setting with the default of
“5705.”
Note: In most cases, the default setting will be used.
8.
Press the <ENTER> key to save the changes that you have made.
You can now exit the clock menu.
Set Call Times
The time clock allows you to specify how stored punches are uploaded
to the database.
1.
From the keypad of the clock, press the <MENU> button and select
“ADMIN.”
2.
Enter your card number and password. The Main Menu appears.
Note: The default administrator username is “8888.” The default
admin password is “1111.”
3.
Select 1 for “SYSTEM MAINT.”
4.
Select 6 for “OUTBOUND OPTIONS.”
5.
Select 1 for “SET CALL TIME(S).”
6.
The “Set Dial Times” screen opens. The following options are
available:
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1.
2.
3.
4.
5.
•
•
•
•
•
EVERY MIDNIGHT
9, 1, & 6:00
MANUAL ONLY
REAL TIME
ONDEMAND
Every Midnight: With this option selected, all of the punches
accumulated during the day will be uploaded to the Clock Server at
12:00 am.
9, 1, & 6:00: Use this option to upload punches during “off peak”
times. This option is intended to upload punches when fewer
employees will be actively clocking in and out. Punches will be
uploaded at 9:00 am, 1:00 pm, and 6:00 pm.
Manual Only: With this option selected, the clock will not automatically upload its stored punches. The punches will remain in the
clock until a manual upload is initiated.
Note: See the section below for instructions on manually uploading
your time clock.
Real Time: With this option enabled, all punches entered at the
clock will be immediately uploaded to the Clock Server.
On Demand: This option is only available with the Ethernet and
Cellular clocks. When enabled, the clock will capture the
employee’s card number at the clock and query the On Demand
server to see if the employee exists in its database. If so, the
employee will be allowed to continue with the punch procedure.
When the punch process is complete, the resulting punch will be
immediately transferred to the On Demand server.
You can now exit the clock menu by pressing <CLR> repeatedly until
you are brought back to the displayed time.
Initiating a Manual Upload
The clock can be manually uploaded from the main “Outbound
Options” menu.
1.
From the keypad of the clock, press the <MENU> button and select
“ADMIN.”
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2.
Enter your card number and password. The Main Menu appears.
Note: The default administrator username is “8888.” The default
admin password is “1111.”
3.
Select 1 for “SYSTEM MAINT.”
4.
Select 7 for “UPLOAD DATA.”
The time clock initiates communication with the Clock Server and
uploads its time and attendance data.
Note: You can also manually upload data by pressing the following
combination of keys at the clock keypad: <MENU>, < 9 > and then
<ENTER>.
Using the Model IQ 1000 IntelliClock
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Velocity Clocks
Velocity Clock models V800 and V850 are advanced clocks with many
options and features. They can be used to restrict employee punching,
allowing employees to punch at the clock during their scheduled shift
times only. This model also allows your employees to view various
information at the clock itself such as accrual totals, scheduled shift
times and the date and time of their last clock entry.
Rugged Edition
Both the V800 and the V850 are available in Rugged Edition. These
clocks give you the same features and ease of use as the standard Velocity Clocks, but are designed for portability and use in industrial settings.
Before communication with the clock can be established, you must first
create a Time Clock Profile in the TimeForce software.
How Do I Find the V800 / V850 Clock ID
and Password?
The clock ID and password are stored in the time clock itself. These settings can be changed from ClockLink once you have connected to the
time clock, but you must specify the clock's current ID and password
before a connection can be made.
•
•
The default ID on a V800 clock is “1.” The default password is
“V800.”
The default ID on a V850 clock is also “1.” The default password is
“V850.”
The following procedures are performed at the keypad of the clock
itself.
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Finding the Clock ID
1.
On the clock keypad, press the <MENU> button. Select 1 for
“ADMIN.”
2.
The clock prompts you for your card number. Type in a card number with administrator-level access rights and press <ENTER>.
Note: The default admin card number is “8888.”
3.
The clock prompts you for a PIN. Enter the appropriate password
(based on the card number used) and press <ENTER>.
Note: The default admin password is “1111.”
4.
The “Main Admin Menu” appears. Press 3 for “Clock Setup.”
5.
Press 2 for “Clock ID/Pass.”
6.
Press 1 for “Clock ID.”
7.
The “NOW:” field displays the clock's current ID. Enter a new ID if
desired and press <ENTER>.
Note: The clock ID may be up to 10 digits in length.
You can now exit the time clock menu by pressing <CLR> repeatedly
until the time is shown on the clock display.
Finding the Clock Password
1.
On the clock keypad, press the <MENU> button. Select 1 for
“ADMIN.”
2.
The clock prompts you for your card number. Type in a card number with administrator-level access rights and press <ENTER>.
Note: The default admin card number is “8888.”
3.
The clock prompts you for a PIN. Enter the appropriate password
(based on the card number used) and press <ENTER>.
Note: The default admin password is “1111.”
4.
The “Main Admin Menu” appears. Press 3 for “Clock Setup.”
5.
Press 2 for “Clock ID/PASS.”
6.
Press 2 for “Passcode.”
7.
The current passcode is displayed. Use the alpha-numeric keypad to
enter the passcode you desire. When done, press the <OUT> key.
When prompted to save your changes, press [YES].
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You can now exit the time clock menu by pressing <CLR> repeatedly
until the time is shown on the clock display.
Hardware Installation
Use the following instructions to place your time clock in the desired
location and to install communications with the clock. Follow the
instructions below that correspond with the type of communication that
your clock uses.
Note: See page page 111 for instructions on installing the V800/V850
Cellular Modem Clock.
The clock should be placed in a convenient location where employees
typically enter and exit the work area. It includes a mounting plate with
four holes. Mounting screws are included. Once the mounting plate is
attached to the wall and all cables are connected, the clock’s face can be
slid into place and secured to the mounting plate.
1.
The clock is shipped with the mounting plate attached. Remove the
mounting plate from the clock and attach it to the wall with the provided mounting screws. The flat side should face to the left, with
the rounded side facing to the right.
Note: Removing the metal mounting plate from the back of the
time clock will not void your hardware warranty.
2.
Connect the power cord to the bottom of the clock and plug it into
the closest available electrical (110-120 VAC) outlet.
Note: It is highly recommended that you place the time clock on a
battery backup or surge protector. Power surges can permanently
damage the clock. For instruction on connecting an Ethernet PoE
clock, see page 189.
3.
Connect the clock’s communications cable. Use the instructions
below that correspond with your clock’s communication type.
Ethernet Clocks
• The Ethernet port is located in the top center of the back of the
clock. Plug one end of the Standard Category 5 (CAT5) cable
into the Ethernet port.
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•
Connect the other end of the CAT5 cable to your network. The
cable used to connect the clock must be a straight-through
cable, not a crossover. To tell the difference between a straightthrough and a crossover cable, hold the connectors side by side,
with the same side of each connector facing you. Look at the
wires inside of the connector. If the colors of the wires run in
identical order from left to right in both connectors, the cable is
a straight-through. If the colors run in opposite order, the cable
is a crossover.
Serial Clocks
• Connect the RJ-11 connector of the cable (the one that looks
like a phone-jack) into the right side port on the bottom center
of the time clock.
• Connect the RS-232 end of the cable (the 9-pin D-Connector)
into an available serial port on your computer.
Note: Serial clocks can also be connected through a USB port
using a Keyspan USB to serial adapter.
Modem Clocks
• Connect the RJ-11 connector of the cable (the one that looks
like a phone-jack) into the right side port on the bottom center
of the time clock.
• Insert the other RJ-11 connector into an active analog telephone
wall-jack.
4.
The clock can now be attached to the mounting plate. Place the top
of the clock on the lip at the top of the mounting plate. Slide the
clock over the center tab on the bottom of the clock until the center
screw hole at the bottom of the clock aligns with the screw hole in
the tab. Secure the clock by placing a screw through the aligned
hole.
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Rugged Edition Battery Charging
The battery on a Rugged Edition clock gives you a minimum of 12
hours of operation per-charge, and can be recharged using vehicle
power supply, or a standard outlet. The battery should be charged for 24
hours before initial use to ensure that the battery is fully charged. After
daily use, charge the battery overnight.
The LED charging indicator is lit during the initial 4-hour rapid charge
cycle. The battery may still be charging when the LED is not illuminated.
Configuring the Ethernet Clock
The Ethernet clock uses Ethernet Settings, an ID and a Password for
communication. The Ethernet Settings include an IP Address, Subnet
Mask and Gateway. These settings are comparable to giving the clock
an “address” at which it can be found over the network. Consult your
Network Administrator about acquiring these settings.
Note: If the clock is On Demand capable, a static IP address cannot be
allocated to it. Enable the Dynamic Host Configuration Protocol
(DHCP) option so that an IP address will be automatically set aside for
the clock by the network. Please be aware that if using the DHCP
option, each time the clocks power is cycled a different IP address may
be assigned.
1.
From the clock keypad, press the <MENU> button and select 1 for
“ADMIN.”
2.
Enter an administrator ID (or Card #) and press the <ENTER> key.
Note: The default administrator ID is “8888.”
3.
Enter the password (or PIN) for the specified administrator ID and
press the <ENTER> key.
Note: The password for the default admin ID is “1111.”
4.
Press 3 for “Clock Setup.”
5.
Press 1 for “Communication.” The “Ethernet” menu opens.
6.
Press 2 for “IP Address.” The current setting will be displayed, and
the clock will prompt you to enter the new setting.
7.
Enter the new setting at the keypad (remember to use the Period
key when necessary), and press <ENTER>.
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Important: The Ethernet Settings are specific to your Local Area Network. It is highly recommended that you change the default settings.
Infinisource Technical Support cannot supply these settings.
Set IP Address
From the “Ethernet” menu, press 2 for “IP Address.” The following
prompt appears:
SET NEW IP ADDRESS:
NOW:
ENTER NEW IP:
The “NOW” field displays the current IP address. To change the clock
IP address, type in the new address at the clock keypad (remember to
use the period key) and press <ENTER>.
Set Subnet Mask
From the “Ethernet” menu, select 3 for “Subnet Mask.” The following
prompt appears:
SET NEW SUBNET MASK:
NOW:
ENTER MASK:
The “NOW” field shows the current Subnet Mask. To change the mask,
type in the new setting at the clock keypad (remember to use the period
key) and press <ENTER>.
Set Gateway
From the “Ethernet” menu, select 4 for “Set Gateway.” The following
prompt appears:
SET NEW GATEWAY:
NOW:
ENTER GATEWAY IP:
The “NOW” field shows the current Gateway. To change the Gateway,
type in the new setting at the clock keypad (remember to use the period
key) and press <ENTER>.
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Enable DHCP
From the “Ethernet” menu, select 7 for “Enable DHCP.” The following
prompt appears:
DHCP
NOW:
*ENTER* WHEN DONE
YES
NO
The “NOW” field shows the current DHCP setting. To enable DHCP
press the key located under the [YES] label on the clock display, or the
key under the [NO] label to disable. The “NOW” field will show your
choice. Press <ENTER> when done, or <CLR> to cancel changes and
exit back to the Ethernet menu.
Configuring the Cellular Modem Clock
The Cellular Modem Clock is used to collect time & attendance data in
an environment where no Ethernet, serial or modem connection is available. The clock uses a cellular connection to a GSM network to communicate.
Note: The only mobile phone companies that currently support this type
of communication are Cingular, AT&T and T-Mobile.
The time clock contains a cellular modem device. A cellular service
provider SIM card is installed in the cellular modem, allowing it to
access the GSM network for time clock communications.
Once a connection has been established, the GSM network changes the
communication method from a phone call to an Ethernet connection.
The clock provides the GSM network with the IP address and the port to
the Infinisource hosted server. Once a connection to the server has been
established, all further communication between the clock, GSM network and Infinisource Server is TCP/IP.
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Hardware Installation
The clock should be placed in a convenient location where employees
typically enter and exit the work area. It includes a mounting plate with
four holes. Mounting screws are included. Once the mounting plate is
attached to the wall and all cables are connected, the clock’s face can be
slid into place and secured to the mounting plate.
1.
Attach the clock mounting plate to the wall with the provided
mounting screws.
2.
Connect the power cord to the bottom of the time clock and plug it
into the closest electrical (110 - 120 VAC) outlet.
3.
Connect the RJ-11 connector of the cable (the one that looks like a
phone-jack) into the right side port on the bottom center of the
clock.
4.
Connect the 9-pin serial connector end of the communications
cable to the “SERIAL” port.
5.
The clock is shipped with the SIM card pre-installed. No SIM configuration is required.
6.
The clock can now be attached to the mounting plate. Place the top
of the clock on the lip at the top of the mounting plate. Slide the
clock over the center tab on the bottom of the clock until the center
screw hole at the bottom of the clock aligns with the screw hole in
the tab. Secure the clock by placing a screw through the aligned
hole.
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Set Outbound Call Times
This option allows you to specify how often stored punches are
uploaded to the TimeForce database.
1.
From the clock keypad, press the <MENU> button and select 1 for
“ADMIN.”
2.
Enter an administrator ID (or Card #) and press the <ENTER> key.
Note: The default administrator ID is “8888.”
3.
Enter the password (or PIN) for the entered administrator ID and
press the <ENTER> key.
Note: The password for the default admin ID is “1111.”
4.
From the Main Admin Menu, press 3 for “Clock Setup.”
5.
Press 1 for “Communications.” The “CELLULAR MODEM”
menu appears.
6.
Press 4 for “OUTBOUND OPTIONS.”
7.
Press 2 for “OUTBOUND CALL TIMES.”
8.
The “Outbound Call Times” menu opens. The following options
are available:
•
•
•
•
•
Every Midnight: Select this option if you would like the clock
to upload its stored punches every day at midnight.
9, 1 & 6:00: Select this option to have the clock upload its
stored punches three times a day at 9 a.m., 1 p.m. and 6 p.m.
Manual Only: With this option selected, the clock will not
automatically upload its stored punches. The punches will
remain in the clock until a manual upload is initiated.
Note: See the section below for instructions on manually
uploading your time clock.
Real Time: With this option enabled, all punches entered at the
clock will be immediately downloaded to the Clock Server.
On Demand: When enabled, the clock will capture the
employee’s card number at the clock and query the On Demand
server to see if the employee exists in its database. If so, the
employee will be allowed to continue with the punch procedure. When the punch process is complete, the resulting punch
will be immediately transferred to the On Demand server.
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You can now exit the clock menu by pressing <CLR> repeatedly until
you are brought back to the displayed time.
Initiating a Manual Upload
The stored data in the clock can be manually uploaded to the TimeForce
database from the clock main menu.
1.
At the clock keypad, press the <MENU> button.
2.
Press 5 for “UPLOAD DATA.”
The clock initiates communication and uploads its stored data.
Uploading the Date and Time
The date and time can be uploaded to the clock from the ClockLink utility. Before you will be able to upload the date and time, you must first
create a time clock profile in TimeForce for each clock that you would
like to connect to.
1.
Open the ClockLink utility. From the Windows Start Menu go to
Programs | TimeForce II and click on “ClockLink.”
2.
Each time clock that has been set up in the TimeForce software is
listed in the left-hand section of the screen. Highlight the clock that
you would like to upload the date and time to and click on the
“Connect” link.
3.
Once communication has been established with your time clock,
the right-hand section of the screen opens. From the row of tabs at
the top of the screen, ensure that [PARAMETERS] is selected.
4.
From the Actions section of the screen, click on the
The “Upload Date/Time” screen opens.
•
icon.
Enter the desired Date. By default this field is populated with
the system date of the machine that ClockLink is installed on.
Click on the down-arrow icon at the end of the field to select
the date from a calendar. Select the Use System Time option to
restore the system date/time.
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Enter the Time. By default this field is populated with the system time of the machine that ClockLink is installed on. Click
on the up and down arrow keys at the end of the field to select
the time, or place your cursor in the field and manually type the
desired time. Select the Use System Time option to restore the
system date/time.
Click on the [OK] icon to send the date and time to the clock.
You can now exit the ClockLink utility.
Note: The date and time can also be manually specified from the clock
keypad. See “Set Date/Time” on page 148 for further instructions.
V800 Clock Usage Instructions
The V800 is an advanced model of clock with many options and features. It can be used to restrict employee punching, requiring a supervisor override for unassigned employees. This model also allows your
employees to view various information at the clock itself such as accrual
totals and the date and time of their last clock entry.
Creating a Clock Profile
The time clock allows employees to access their current punch, schedule, accrual, and departmental information directly from the clock. This
information is sent to the time clock using the ClockLink utility. A time
clock profile must be created in TimeForce for each time clock.
1.
Open the TimeForce software and log in as a user with administrative rights.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the New Clocks section, click on the [ADD CLOCK] icon.
4.
Select “V800” from the Model drop-down menu.
5.
Enter the clock Number. This number is assigned in the memory of
the time clock itself. The default number is “1.”
6.
Enter the clock Password. This is the password that is assigned at
the time clock itself. The default clock password is “V800.”
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Note: See “How Do I Find the V800 / V850 Clock ID and Password?” on page 105 for further instructions.
7.
Enter a Description for this clock as you would like it to appear in
TimeForce II and ClockLink.
8.
If you would like to assign this clock to a group, make the desired
selection from the Group Name drop-down menu.
Note: See page 211 for instructions on creating clock groups.
9.
If you would like to assign the clock to a Default Department
level, click on the “No Department” link, and make the desired
selection from the tree-directory that appears.
10. The Vacation Time drop-down menu contains each accrual policy
that you have inserted into the TimeForce system. Select the policy
that employee vacation time is deducted from. This setting allows
your employees to log into the time clock and view their available
vacation hours.
11. The Sick Time drop-down menu contains each accrual policy that
you have inserted into the TimeForce system. Select the policy that
employee sick time is deducted from. This setting allows your
employees to log into the time clock and view their available sick
time hours.
12. If you would like to upload relay events to the time clock, put a
check mark in the Upload Relay Events field. See “Relay Events”
on page 130 for more information.
13. Select the Time Zone that the clock will reside in from the dropdown menu.
14. Enter any desired Notes about this time clock in the provided textentry field.
15. Select the Connection Type from the drop-down menu. The steps
to completing the clock profile vary slightly depending on what
connection type you are using.
•
Ethernet: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
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Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
Serial: Select the Com Port that the clock is connected to from
the drop-down menu. Select “Auto Detect” to have the system
automatically determine which port the clock is connected to.
Modem: In the Phone Number field, enter the phone number
of the line that the clock is connected to. Enter the number
exactly as you would dial it into a telephone, including any
necessary area code or extension numbers. Do not use dashes
or brackets.
Example: A phone number of (800) 555-4855 would be
entered as “18005554855.”
Cellular: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
Before you can customize the information to be sent to the clock from
TimeForce II, you must first add the clock profile to the system. Click
on the [CREATE] icon located in the lower left-hand section of the
screen.
Customizing Time Clock Information
Multiple levels of information can be sent to the time clock from the
TimeForce II database.
Relay Events
Infinisource time clocks come with an optional feature called “Relay
Events.” This feature allows you to connect an external bell, buzzer or
other signal device to the time clock and program specific times of the
day for the signal to go off, usually indicating schedule start, stop or
break times. Each time clock can handle up to 32 relay events.
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Relay Events are assigned to time clock profiles in TimeForce II. Use
the following instructions to assign relay events to your time clock profiles.
Note: The option to edit Relay Events will only appear if the “Upload
Relay Events” option is selected in the time clock profile.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired time clock, and click on the “View” link in the
Relay Events column.
Note: This link will only appear if the “Upload Relay Events”
option is selected in the time clock profile.
7.
To create a new relay event, click on the [ADD] icon.
8.
In the Relay Time column, enter the time of day that this event is to
be activated. The time must be entered in 24-hour format.
9.
In the Duration Seconds column, enter the number of seconds that
you want the bell or buzzer to sound for when the event is activated.
10. When the relay event occurs, it can either pulse for its duration or it
can sound continuously. With Pulse selected, the bell or buzzer
sounds as a series of pulses (on...off...on...off...on...off) for the
duration of the event. If not selected, the bell or buzzer sounds continuously for the duration of the event.
11. Put a check mark in the box for each day of the week on which you
want this event to occur.
12. Click on the [ADD] icon to insert additional events. Click on the
[SAVE] icon to save the changes that you have made.
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The clock can handle up to 32 relay events. To remove a relay event
from the clock profile, click on the icon.
On Demand Options
The On Demand settings specified in the memory of the time clock
itself can be edited from the time clock profile. Changes will be
uploaded to the clock upon connection.
The available options are as follows.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Data Revision: This non-editable field displays the version number
of the Clock Profile screen data. Each time the clock profile is modified, the version number increment. This setting is used to ensure
that the clock downloads the latest clock profile.
DTS Spring Month: The month during which Daylight Saving
occurs in the spring.
DTS Spring Day: The day on which Daylight Saving occurs in the
spring.
DTS Fall Month: The month during which Daylight Saving occurs
in the fall.
DTS Fall Day: The day on which Daylight Saving occurs during
the fall.
Weigand Site ID: This setting is not currently in use by the clock,
but is reserved for future use.
Weigand Format: This field specifies the style of Weigand badge
in use.
Upload Interval: This field specifies the frequency of clock
uploads. “On Demand” should be selected.
Primary Host IP: Enter the IP address of the On Demand server
into this field.
Primary Server Port: Enter the firewall port number for this On
Demand server. This setting is typically set to “5705.”
Secondary Host IP: This setting is not currently in use by the
clock, but is reserved for future use.
Secondary Host Port: This setting is not currently in use by the
clock, but is reserved for future use.
Live Host IP: This setting is not currently in use by the clock.
Live Host Port: This setting is not currently in use by the clock.
Logging Host IP: Reserved for use by Infinisource Product Suppport.
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•
•
Employee ID Digits: This option is only required if you are using
the clock’s “Quick Punch” option (option #15.)
Employee ID Start: This setting is not currently in use by the
clock.
System Options
Each System Option that can be accessed from the menu of the time
clock itself can also be specified here. Options will be uploaded to the
clock upon connection.
Employees at Clock
The time clock gives you the option of restricting the employees who
are allowed to punch in and out. If an employee who is not assigned to
this time clock attempts to punch they will receive an error stating that
they are not assigned to the clock, and that a supervisor override is
required. A supervisor can then enter their clock password and allow the
punch, if desired.
By default all employees are allowed to punch at the time clock. Use the
following instructions to restrict employees.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Employees at
the Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Employees option. The
Departments, Supervisors and Other Employees sections appear.
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The Departments section allows you to restrict employees
based on the default department level that they are assigned to.
All department levels appear in the “Unassigned” box. Highlight the departments that you would like to allow to use this
clock, and click on the
icon. The selected departments are
moved to the “Assigned” box.
The Supervisors section allows you to restrict employees
based on the supervisor that they are assigned to in the system.
All supervisors appear in the “Unassigned” box. Highlight the
supervisors that you would like to allow to use this clock, and
click on the
icon. The selected supervisors are moved to the
“Assigned” box.
The Other Employees option allows you to assign or restrict
employees on an individual basis. The settings in this section
override any assignments made in the “Departments” or
“Supervisor” sections. Your employees are displayed in the All
Employees box. Highlight the desired employees, and click on
the
icon to assign them to the clock. Click on the
icon to
restrict them from the clock.
The Current Assigned Employees section to the right displays
all employees assigned to the clock, based on all 3 selection
methods.
To unassign employees from any section, highlight the desired settings in the Assigned box and click on the
icon. The selections
are moved to the Unassigned box.
Click on the [UPDATE] icon located at the bottom of the screen to save
the changes that you have made.
Editing and Deleting Existing Clock Profiles
Time clock profiles are displayed in the “Clock Settings” section of the
TimeForce program.
1.
Open the TimeForce II program and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
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3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
If you would like to view clock profiles belonging to a specific
clock group only, make the desired selection from the Group
Name drop-down menu. Select “All” to display all time clock profiles.
5.
The Sort by fields allow you to select how the displayed list of
clock profiles are sorted.
6.
Click on the [DISPLAY] icon to view time clock profiles.
7.
Clock profiles are displayed under the Clock List section of the
screen. The following information is displayed for each profile.
•
•
•
•
•
•
•
•
Number: This is the ID of the displayed time clock. The setting in this field is a link. Click on the link to bring up the profile for this clock.
Model: This column displays the clock model (as in “IQ400,”
“IQ1000,” etc.).
Connection Type: This is the type of connection that the time
clock uses (as in “Serial,” “Ethernet,” “Modem,” etc.).
Method: This is the additional information entered, based on
the connection type (as in the com port selected, or the phone
number entered, etc.).
Group: If the time clock is assigned to a clock group, this field
displays the name of the group that the clock is assigned to.
Description: This is the description that was inserted when the
clock profile was created.
Relay Events: If you selected the “Upload Relay Events”
option when creating the clock profile, a “View” link appears in
this field. Click on the link to manage Relay Events for the
clock.
Click on the icon to remove a clock profile from the system.
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Enrolling Finger ID Templates
Before your employees will be able to enter punches at the V800, their
finger IDs must first be enrolled at the clock.
1.
Press the <MENU> button on the time clock keypad. Select 1 for
“Admin.” The following message appears:
ENTER YOUR CARD #
2.
Enter the card number of a user that has access to the “Admin”
clock features and press the <ENTER> key on the clock keypad.
Note: The default administrator username is “8888.” The following
message appears:
ENTER PIN:
3.
Enter the password for the given card number and press the
<ENTER> key on the clock keypad.
Note: The default administrator password is “1111.”
4.
The main menu appears with several options. Press 2 for “Manage
Finger IDs.”
5.
Press 1 for “New Finger ID.”
6.
The prompt ENTER CARD NUMBER appears. Enter the card
number or keypad entry number that you assigned to this employee
in the TimeForce software and press <ENTER>.
7.
A prompt appears that reads:
CARD # XXXX:YY
FIRST OF 2 SCANS
PUT FINGER
ON SENSOR
8.
Note: “XXXX” denotes the employee’s card number. “YY”
denotes the number of templates already stored in the clock for the
displayed card number.
Have the employee whom you are enrolling place his or her finger
in the template reader. Usually the index finger is used, though the
middle and ring fingers can also produce good results. To ensure
correct placement, the employee should place the first joint of the
finger against the raised ridge at the base of the reader screen, and
place the fingertip firmly against the screen.
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9.
Once the clock has read the finger, the following message appears:
QUALITY: [X]/100
OK TO ACCEPT?
YES NO
This message denotes the general quality of the template read. You
want the “QUALITY” to be as high as possible. Press the soft key
under “YES” to accept the template read. Press the button below
“NO” to have the clock read the template again.
10. If the “QUALITY” read is too low, the following message may
appear:
QUALITY: [X]/100
QUALITY LOW
RETRY ACCEPT
If you get this message, you can have the employee moisten his or
her finger slightly. Moisture helps the reader collect a high quality
reading of the finger.
Deleting Existing Finger ID Records
To delete a finger ID record, from the “Manage Finger IDs” menu select
2 for “Delete.” The clock asks you to enter the card number of the
employee whose templates are to be deleted. Type in the card number
and press <ENTER>. The following message appears:
PLEASE CONFIRM - OK
TO DELETE TEMPLATES
FOR CARD [X]?
YES NO
Press the soft key under the “YES” option to delete this employee’s
stored finger ID templates.
Setting the Global Security Level
Use the following instructions to change the global security level.
1.
Press the <MENU> button on the keypad, select the “Admin” menu
option, and enter your card number and password.
2.
Press 2 for “Manage Finger IDs.”
3.
Press 4 for “Global Security.” The following message appears:
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GLOBAL SECURITY
NOW: 3
0=AUTO, 1=MIN, 5=MAX
NEW SECURITY:
The default global security level is 3. Type in the new security level and
press the <ENTER> key.
Collecting Data
Punching in and out is very simple with the V800. Within the TimeForce software, each employee is assigned a “Card Number.” This number corresponds with the number assigned to the employee’s finger templates stored in the time clock itself. If the V800 is ready to accept
punches, the word “Ready” appears in the display panel with the date
and time.
Time & Attendance Punches
Use the following instructions to enter basic time and attendance
punches at the clock (with no job, task or department information).
1.
Check to see that the clock display reads “Ready” with the date and
time displayed at the top of the screen. The “Company Message” is
also displayed, if applicable.
2.
Enter your card number at the clock keypad and press <ENTER>.
The display panel shows the card number and reads:
CARD #[X]
READING FINGER ID
PUT FINGER
ON SENSOR
3.
Place your finger on the template reader. To ensure correct placement, the finger should be placed with the first joint of the finger
against the raised ridge at the base of the reader screen, and with the
fingertip pressed firmly against the screen. Once your finger ID has
been verified, the following message is displayed:
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PRESS GREY KEYS OR
IN/OUT, MEAL/BREAK
[ENTER] TO ACCEPT
4.
Note: The clock will only display the punching options that have
been enabled in the clock’s System Options menu.
Press the <ENTER> key to complete the time & attendance entry.
Note: The <ENTER> key should always be pressed when completing a punch at the time clock, unless the “Quick Punch” system
option is enabled. See “Quick Punch” on page 156.
Other Punch Options
After the ID number has been specified, press <ENTER> to enter the
punch and have the software determine whether it is an in or out punch.
If you wish to assign the punch a type, press the <IN>, <MEAL>,
<BREAK>, or <OUT> buttons, then press <ENTER>. You can press
the buttons in combination to specify a punch type; for example,
<MEAL> plus <OUT>, or <BREAK> plus <IN>. If you make a mistake, such as accidentally pressing <IN> rather than <OUT>, simply
press the correct button and the display shows the new punch type
you’ve specified. When the punch type is correct, press <ENTER>.
Unless you have enabled the clock’s Quick Punch feature, you should
always press <ENTER> to complete a punch entry at the V800.
Note: The clock will only display the punching options that have been
enabled in the System Options of the clock’s menu. See “Keypad
Behavior” on page 153 for more information.
V850 Clock Usage Instructions
V850 is our most advanced model of clock with many options and features. It can be used to restrict employee punching, allowing employees
to punch at the clock during their scheduled shift times only. This model
also allows you to track Jobs, Tasks, Departments, and Tips at the clock.
Employees can also view various information at the clock itself such as
accrual totals, scheduled shift times and the date and time of their last
clock entry.
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Creating a Clock Profile
The time clock allows employees to access their current punch, schedule, accrual, and departmental information directly from the clock. This
information is uploaded to the time clock using the ClockLink utility. A
time clock profile must be created in TimeForce II for each time clock.
1.
Open the TimeForce software and log in as a user with administrative rights.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the New Clocks section, click on the [ADD CLOCK] icon.
4.
Select “V850” from the Model drop-down menu.
5.
Enter the clock Number. This number is assigned in the memory of
the time clock itself. The default number is “1.”
6.
Enter the clock Password. This is the password that is assigned at
the time clock itself. The default clock password is “V850.”
Note: See “How Do I Find the V800 / V850 Clock ID and Password?” on page 105 for further instructions.
7.
Enter a Description for this clock as you would like it to appear in
TimeForce II and ClockLink.
8.
If you would like to assign this clock to a group, make the desired
selection from the Group Name drop-down menu.
Note: See page 211 for instructions on creating clock groups.
9.
If you would like to assign the clock to a Default Department
level, click on the “No Department” link, and make the desired
selection from the tree-directory that appears.
10. The Vacation Time drop-down menu contains each accrual policy
that you have inserted into the TimeForce system. Select the policy
that employee vacation time is deducted from. This setting allows
your employees to log into the time clock and view their available
vacation hours.
11. The Sick Time drop-down menu contains each accrual policy that
you have inserted into the TimeForce system. Select the policy that
employee sick time is deducted from. This setting allows your
employees to log into the time clock and view their available sick
time hours.
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12. If you would like to upload individual employee schedules to the
time clock, put a check mark in the Upload Schedules field. This
setting makes it so that employees can only punch at the time clock
during the range of time specified in the schedule that they are
assigned to.
Note: In order for this feature to function properly, employees must
be assigned to a schedule in the TimeForce system. Also, employee
schedules must be assigned to a Schedule Template.
13. If you would like to upload relay events to the time clock, put a
check mark in the Upload Relay Events field. See “Relay Events”
on page 130 for more information.
14. Select the Time Zone that the clock will reside in from the dropdown menu.
15. Enter any desired Notes about this time clock in the provided textentry field.
16. Select the Connection Type from the drop-down menu. The steps
to completing the clock profile vary slightly depending on what
connection type you are using.
•
•
•
Ethernet: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
Serial: Select the Com Port that the clock is connected to from
the drop-down menu. Select “Auto Detect” to have the system
automatically determine which port the clock is connected to.
Modem: In the Phone Number field, enter the phone number
of the line that the clock is connected to. Enter the number
exactly as you would dial it into a telephone, including any
necessary area code or extension numbers. Do not use dashes
or brackets.
Example: A phone number of (800) 555-4855 would be
entered as “18005554855.”
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Cellular: Put a check mark in the DHCP option to use
Dynamic Host Configuration Protocol. Otherwise, enter the IP
Address where the clock can be reached. Remember to use
periods. If the clock can only be reached using a specific port
number, enter the appropriate port into the Port Number field.
Leave this field blank to use the default port.
Note: These settings are specific to your network setup. Infinisource cannot supply these settings.
17. Before you can customize the information to be sent to the clock
from TimeForce II, you must first add the clock profile to the system. Click on the [CREATE] icon located in the lower left-hand
section of the screen.
Customizing Time Clock Information
Multiple levels of information can be uploaded to the time clock from
the TimeForce database.
Allowed Period
This is the period of time during which the time clock will accept
punches. Any employee punching outside of this time range will receive
an error message stating that supervisor approval is required in order to
complete this punch. The punch will only be recorded if a supervisor
user enters their administrator password and “clears” the punch.
Note: Default Allowed Periods are only used when employee schedules
are not uploaded to the clock. When schedules are being used, the time
range specified in the Schedule Template that the employee's schedule is
assigned to is used as the employee's allowed period.
Default Allowed Periods are specified within each clock's time clock
profile in the TimeForce II system. Use the following instructions to
customize allowed periods.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
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4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
In the Number column, click on the ID of the time clock that you
would like to specify allowed periods for. The “Clock” screen
appears. The Allowed Periods setup is located directly below the
clock info section of the screen.
7.
For each day of the week, enter the start time and end time of the
range during which employees are allowed to punch at the clock.
To leave a day unrestricted, set the start time to “00:00” and the end
time to “23:59.”
8.
Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made to the time clock profile.
Relay Events
Infinisource time clocks come with an optional feature called “Relay
Events.” This feature allows you to connect an external bell, buzzer or
other signal device to the time clock and program specific times of the
day for the signal to go off, usually indicating schedule start, stop or
break times. Each time clock can handle up to 32 relay events.
Relay Events are assigned to time clock profiles in TimeForce II. Use
the following instructions to assign relay events to your time clock profiles.
Note: The option to edit Relay Events will only appear if the “Upload
Relay Events” option is selected in the time clock profile.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
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4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired time clock, and click on the “View” link in the
Relay Events column.
Note: This link will only appear if the “Upload Relay Events”
option is selected in the time clock profile.
7.
To create a new relay event, click on the [ADD] icon.
8.
In the Relay Time column, enter the time of day that this event is to
be activated. The time must be entered in 24-hour format.
9.
In the Duration Seconds column, enter the number of seconds that
you want the bell or buzzer to sound for when the event is activated.
10. When the relay event occurs, it can either pulse for its duration or it
can sound continuously. With Pulse selected, the bell or buzzer
sounds as a series of pulses (on...off...on...off...on...off) for the
duration of the event. If not selected, the bell or buzzer sounds continuously for the duration of the event.
11. Put a check mark in the box for each day of the week on which you
want this event to occur.
12. Click on the [ADD] icon to insert additional events. Click on the
[SAVE] icon to save the changes that you have made.
The clock can handle up to 32 relay events. To remove a relay event
from the clock profile, click on the icon.
On Demand Options
The On Demand settings specified in the memory of the time clock
itself can be edited from the time clock profile. Changes will be
uploaded to the clock upon connection.
The available options are as follows.
•
Data Revision: This non-editable field displays the version number
of the Clock Profile screen data. Each time the clock profile is modified, the version number increment. This setting is used to ensure
that the clock downloads the latest clock profile.
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
DTS Spring Month: The month during which Daylight Saving
occurs in the spring.
DTS Spring Day: The day on which Daylight Saving occurs in the
spring.
DTS Fall Month: The month during which Daylight Saving occurs
in the fall.
DTS Fall Day: The day on which Daylight Saving occurs during
the fall.
Weigand Site ID: This setting is not currently in use by the clock,
but is reserved for future use.
Weigand Format: This field specifies the style of Weigand badge
in use.
Upload Interval: This field specifies the frequency of clock
uploads. “On Demand” should be selected.
Primary Host IP: Enter the IP address of the On Demand server
into this field.
Primary Server Port: Enter the firewall port number for this On
Demand server. This setting is typically set to “5705.”
Secondary Host IP: This setting is not currently in use by the
clock, but is reserved for future use.
Secondary Host Port: This setting is not currently in use by the
clock, but is reserved for future use.
Live Host IP: This setting is not currently in use by the clock.
Live Host Port: This setting is not currently in use by the clock.
Logging Host IP: Reserved for use by Infinisource Product Suppport.
Employee ID Digits: This option is only required if you are using
the clock’s “Quick Punch” option (option #15.)
Employee ID Start: This setting is not currently in use by the
clock.
System Options
Each System Option that can be accessed from the menu of the time
clock itself can also be specified here. Options will be uploaded to the
clock upon connection.
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Employees at Clock
The time clock gives you the option of restricting the employees who
are allowed to punch in and out. If an employee who is not assigned to
this time clock attempts to punch they will receive an error stating that
they are not assigned to the clock, and that a supervisor override is
required. A supervisor can then enter their clock password and allow the
punch, if desired.
By default all employees are allowed to punch at the time clock. Use the
following instructions to restrict employees.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Employees at
the Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Employees option. The
Departments, Supervisors and Other Employees sections appear.
•
The Departments section allows you to restrict employees
based on the default department level that they are assigned to.
All department levels appear in the “Unassigned” box. Highlight the departments that you would like to allow to use this
clock, and click on the
icon. The selected departments are
moved to the “Assigned” box.
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•
•
•
8.
The Supervisors section allows you to restrict employees
based on the supervisor that they are assigned to in the system.
All supervisors appear in the “Unassigned” box. Highlight the
supervisors that you would like to allow to use this clock, and
click on the
icon. The selected supervisors are moved to the
“Assigned” box.
The Other Employees option allows you to assign or restrict
employees on an individual basis. The settings in this section
override any assignments made in the “Departments” or
“Supervisor” sections. Your employees are displayed in the All
Employees box. Highlight the desired employees, and click on
the
icon to assign them to the clock. Click on the
icon to
restrict them from the clock.
The Current Assigned Employees section to the right displays
all employees assigned to the clock, based on all 3 selection
methods.
To unassign employees from any section, highlight the desired settings in the Assigned box and click on the
icon. The selections
are moved to the Unassigned box.
Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made.
Departments at Clock
This option allows you to define which department levels your employees will be able to punch into and out from at this time clock. If an
employee attempts to punch into a department that is not assigned to this
clock they will receive an error message stating that supervisor approval
is required for this punch. A supervisor can then enter their clock password and accept the punch, if desired.
By default all departments are assigned to the clock. Use the following
instructions to restrict departments.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
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4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Departments at
the Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Departments option.
The Assigned Departments section appears.
8.
All department levels are displayed in the Unselected box. Highlight the desired department levels and click on the
icon (hold
down the {CTRL} key on your keyboard to select multiple departments). The selected departments are moved to the Selected box.
9.
To unassign departments, highlight the desired names in the
Selected box and click on the
icon. The selected departments
are moved to the Unselected box.
10. Click on the [UPDATE] icon located in the bottom of the screen to
save the changes that you have made.
Jobs at the Clock
This section will only be available if you are using the “Job Tracking”
module of the TimeForce II system.
Use this option to define which jobs your employees will be allowed to
punch into from this time clock. If an employee attempts to punch into a
job that is not assigned to this clock, an error message will appear stating that a supervisor override is necessary to complete the punch. A
supervisor can then enter their clock password and accept the punch, if
desired.
By default all jobs are allowed at the clock. Use the following instructions to restrict jobs.
1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
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3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Jobs at the
Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Jobs option. The
Assigned Jobs section appears.
8.
All jobs are displayed in the Job Unselected box. Highlight the
desired jobs and click on the
icon (hold down the {CTRL} key
on your keyboard to select multiple jobs). The selected jobs are
moved to the Job Selected box.
9.
To unassign jobs, highlight the desired names in the Job Selected
box and click on the
icon. The selected jobs are moved to the
Job Unselected box.
10. Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made.
Tasks at the Clock
This section will only be available if you are using the Job Tracking
module of the TimeForce system.
Use this option to define which Tasks your employees will be allowed to
punch into from this time clock. If an employee attempts to punch into a
task that is not assigned to this clock, an error message will appear stating that a supervisor override is necessary to complete this punch. A
supervisor can then enter their clock password and accept the punch, if
desired.
By default all tasks are allowed at the time clock. Use the following
instructions to restrict tasks.
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1.
Open the TimeForce II software and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
The program allows you to search for existing clock profiles based
on the clock group that they are assigned to. Make the desired
selection from the Group drop-down menu. Select “All” to bring
up all time clock profiles.
5.
Click on the [DISPLAY] icon. The found clock profiles are displayed.
6.
Locate the desired clock profile in the list, and click on the link in
the Number column. The clock profile opens. The Tasks at the
Clock setup is located in the bottom section of the screen.
7.
Remove the check mark from the Send All Tasks option. The
Assigned Tasks section appears.
8.
All tasks are displayed in the Task Unselected box. Highlight the
desired tasks and click on the
icon (hold down the {CTRL} key
on your keyboard to select multiple tasks). The selected tasks are
moved to the Task Selected box.
9.
To unassign tasks, highlight the desired names in the Task Selected
box and click on the
icon. The selected tasks are moved to the
Task Unselected box.
10. Click on the [UPDATE] icon located at the bottom of the screen to
save the changes that you have made.
Editing and Deleting Existing Time Clock
Profiles
Time clock profiles are displayed in the “Clock Settings” section of the
TimeForce program.
1.
Open the TimeForce II program and log in as an administrator-level
user.
2.
Click on the main “Clocks” navigation tab at the top of the screen.
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3.
From the Existing Clocks section of the screen, click on the [EDIT/
VIEW] icon.
4.
If you would like to view clock profiles belonging to a specific
clock group only, make the desired selection from the Group
Name drop-down menu. Select “All” to display all time clock profiles.
5.
The Sort by fields allow you to select how the displayed list of
clock profiles are sorted.
6.
Click on the [DISPLAY] icon to view time clock profiles.
7.
Clock profiles are displayed under the Clock List section of the
screen. The following information is displayed for each profile.
•
•
•
•
•
•
•
•
Number: This is the ID of the displayed time clock. The setting in this field is a link. Click on the link to bring up the profile for this clock.
Model: This column displays the clock model (as in “V800,”
“V850,” etc.).
Connection Type: This is the type of connection that the time
clock uses (as in “Serial,” “Ethernet,” “Modem,” etc.).
Method: This is the additional information entered, based on
the connection type (as in the com port selected, or the phone
number entered, etc.).
Group: If the time clock is assigned to a clock group, this field
displays the name of the group that the clock is assigned to.
Description: This is the description that was inserted when the
clock profile was created.
Relay Events: If you selected the “Upload Relay Events”
option when creating the clock profile, a “View” link appears in
this field. Click on the link to manage Relay Events for the
clock.
Click on the icon to remove a clock profile from the system.
Enrolling Finger ID Templates
Before your employees will be able to enter punches at the V850, their
finger IDs must first be enrolled at the clock.
1.
Press the <MENU> button on the time clock keypad. Select 1 for
“Admin.” The following message appears:
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ENTER YOUR CARD #
2.
Enter the card number of a user that has access to the “Admin”
clock features and press the <ENTER> key on the clock keypad.
Note: The default administrator username is “8888.” The following
message appears:
ENTER PIN:
3.
Enter the password for the given card number and press the
<ENTER> key on the clock keypad.
Note: The default administrator password is “1111.”
4.
The main menu appears with several options. Press 2 for “Manage
Finger IDs.”
5.
Press 1 for “New Finger ID.”
6.
The prompt ENTER CARD NUMBER appears. Enter the card
number or keypad entry number that you assigned to this employee
in the TimeForce software and press <ENTER>.
7.
A prompt appears that reads:
CARD # XXXX:YY
FIRST OF 2 SCANS
PUT FINGER
ON SENSOR
8.
Note: “XXXX” denotes the employee’s card number. “YY”
denotes the number of templates already stored in the clock for the
displayed card number.
9.
Have the employee whom you are enrolling place his or her finger
in the template reader. Usually the index finger is used, though the
middle and ring fingers can also produce good results. To ensure
correct placement, the employee should place the first joint of the
finger against the raised ridge at the base of the reader screen, and
place the fingertip firmly against the screen.
10. Once the clock has read the finger, the following message appears:
QUALITY: [X]/100
OK TO ACCEPT?
YES NO
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This message denotes the general quality of the template read. You
want the “QUALITY” to be as high as possible. Press the soft key
under “YES” to accept the template read. Press the button below
“NO” to have the clock read the template again.
11. If the “QUALITY” read is too low, the following message may
appear:
QUALITY: [X]/100
QUALITY LOW
RETRY ACCEPT
If you get this message, you can have the employee moisten his or
her finger slightly. Moisture helps the reader collect a high quality
reading of the finger.
Once the first scan is accepted, a second scan is performed on the same
finger. Repeat the above steps.
Deleting Existing Finger ID Records
To delete a finger ID record, from the “Manage Finger IDs” menu select
2 for “Delete.” The clock asks you to enter the card number of the
employee whose templates are to be deleted. Type in the card number
and press <ENTER>. The following message appears:
PLEASE CONFIRM - OK
TO DELETE TEMPLATES
FOR CARD [X]?
YES NO
Press the soft key under the “YES” option to delete this employee’s
stored finger ID templates.
Setting the Global Security Level
Use the following instructions to change the global security level.
1.
Press the <MENU> button on the keypad, select the “Admin” menu
option, and enter your card number and password.
2.
Press 2 for “Manage Finger IDs.”
3.
Press 4 for “Global Security.” The following message appears:
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GLOBAL SECURITY
NOW: 3
0= AUTO, 1=MIN, 5=MAX
NEW SECURITY:
The default global security level is 3. Type in the new security level and
press the <ENTER> key.
Collecting Data
Punching in and out is very simple with the V850. Within the TimeForce software, each employee is assigned a “Card Number.” This number corresponds with the number assigned to the employee’s finger templates stored in the time clock itself. If the V850 is ready to accept
punches, the word “Ready” appears in the display panel with the date
and time.
Time & Attendance Punches
Use the following instructions to enter basic time and attendance
punches at the clock (with no job, task or department information).
1.
Check to see that the clock display reads “Ready” with the date and
time displayed at the top of the screen. The “Company Message” is
also displayed, if applicable.
2.
Enter your card number at the clock keypad and press <ENTER>.
The display panel shows the card number and reads:
CARD #[X]
READING FINGER ID
PUT FINGER
ON SENSOR
3.
Place your finger on the template reader. To ensure correct placement, the finger should be placed with the first joint of the finger
against the raised ridge at the base of the reader screen, and with the
fingertip pressed firmly against the screen. Once your finger ID has
been verified, the following message is displayed:
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PRESS GRAY KEYS OR
IN/OUT, MEAL/BREAK
[ENTER] TO ACCEPT
4.
Note: The clock will only display the punching options that have
been enabled in the clock’s System Options menu.
Press the <ENTER> key to complete the time & attendance entry.
Note: The <ENTER> key should always be pressed when completing a punch at the time clock, unless the “Quick Punch” system
option is enabled. See “Quick Punch” on page 156.
Job Tracking Entries
Use the following instructions to enter punches at the time clock which
are assigned to job and task information in the TimeForce system.
1.
Check to see that the clock display reads “Ready” with the date and
time displayed at the top of the screen, and the Company Message
at the bottom (if applicable).
2.
Enter your card number at the clock keypad and press <ENTER>.
The display panel shows the card number and reads:
CARD #[X]
READING FINGER ID
PUT FINGER
ON SENSOR
3.
Place your finger on the template reader. To ensure correct placement, the finger should be placed with the first joint of the finger
against the raised ridge at the base of the reader screen, and with the
fingertip pressed firmly against the screen. Once your finger ID has
been verified, the following message is displayed:
PRESS GRAY KEYS OR
IN/OUT, MEAL/BREAK
[ENTER] TO ACCEPT
4.
Note: The clock will only display the punching options that have
been enabled in the clock’s System Options menu.
Press the <JOB> key on the clock keypad. The following message
is displayed:
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SCROLL UP/DOWN OR
USE LETTER KEYS TO
SEARCH FOR NAME,
OR [CLR] TO EXIT
5.
There are multiple methods of selecting a job at the clock:
•
6.
The <IN> and <OUT> keys double as scroll up/down keys.
Scroll through a list of the available jobs in the clock. Press
<ENTER> to select.
• Each number on the clock keypad is also assigned to letters
(much like the buttons on a cellular phone). Press the appropriate button on the clock keypad to scroll through each letter. For
example, to begin your search with the letter “F,” the <3> key
would be pressed 3 times. As you enter each character, the
clock will display the matching search options in alphabetical
order. Use the scroll keys to select the desired job, and press
<ENTER>.
Note: The jobs available at the clock have been downloaded from
the TimeForce II system using On Demand. Only jobs that have
been set up in the program will be available for selection at the
clock.
The selected job is displayed on the clock. Press the <TASK> button to select a task, or press <ENTER> to complete the punch. The
method for selecting a task is identical to the job selection process.
After pressing the <TASK> key on the clock keypad, the following
message is displayed:
SCROLL UP/DOWN OR
USE LETTER KEYS TO
SEARCH FOR NAME,
OR [CLR] TO EXIT
7.
There are multiple methods of selecting a task at the clock:
•
The <IN> and <OUT> keys double as scroll up/down keys.
Scroll through a list of the available tasks in the clock. Press
<ENTER> to select.
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•
8.
9.
Each number on the clock keypad is also assigned to letters
(much like the buttons on a cellular phone). Press the appropriate button on the clock keypad to scroll through each letter. For
example, to begin your search with the letter “F,” the <3> key
would be pressed 3 times. As you enter each character, the
clock will display the matching search options in alphabetical
order. Use the scroll keys to select the desired task, and press
<ENTER>.
Note: The tasks available at the clock have been downloaded from
the TimeForce II system using On Demand. Only tasks that have
been set up in the program will be available for selection at the
clock.
The selected job and task are now displayed on the clock. Press
<ENTER> to complete the punch entry, or <QTY> to assign a
quantity to this punch.
Enter the desired quantity (remember to use the period key, if necessary), and press <ENTER>.
10. The clock now displays the job, task and quantity assigned to this
punch. Press <ENTER> to save the punch entry.
Department Entries
Use the following instructions to enter punches at the time clock that are
assigned to a specific department level.
There are two different types of department entries, “Department Overrides” and “Department Transfers.”
1.
Check to see that the clock display reads “Ready” with the date and
time displayed at the top of the screen, and the Company Message
at the bottom (if applicable).
2.
Enter your card number at the clock keypad and press <ENTER>.
The display panel shows the card number and reads:
CARD #[X]
READING FINGER ID
PUT FINGER
ON SENSOR
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Place your finger on the template reader. To ensure correct placement, the finger should be placed with the first joint of the finger
against the raised ridge at the base of the reader screen, and with the
fingertip pressed firmly against the screen. Once your finger ID has
been verified, the following message is displayed:
PRESS GRAY KEYS OR
IN/OUT, MEAL/BREAK
[ENTER] TO ACCEPT
4.
Note: The clock will only display the punching options that have
been enabled in the clock’s System Options menu.
Press the <DEPT> button on the clock keypad. The following is
displayed:
SCROLL UP/DOWN OR
USE LETTER KEYS TO
SEARCH FOR NAME,
OR [CLR] TO EXIT
5.
There are two different methods for selecting a department at the
clock:
•
•
6.
The <IN> and <OUT> keys double as scroll up/down keys.
Scroll through a list of the available departments in the clock.
Press <ENTER> to select.
Each number on the clock keypad is also assigned to letters
(much like the buttons on a cellular phone). Press the appropriate button on the clock keypad to scroll through each letter. For
example, to begin your search with the letter “F,” the <3> key
would be pressed 3 times. As you enter each character, the
clock will display the matching search options in alphabetical
order. Use the scroll keys to select the desired department, and
press <ENTER>.
Note: The departments available at the clock have been downloaded from the TimeForce II system using On Demand. Only
departments that have been set up in the program will be available
for selection at the clock.
The clock prompts you to select whether you would like this punch
to be a “TRANSFER” or an “OVERRIDE.”
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•
•
7.
Department Transfer: This type of punch is used when an
employee is already clocked into a department level, but needs
to switch to a new department at some point during the day.
Two entries are generated with each department transfer, an
“out” punch from the current department, and an “in” punch for
the new.
Department Override: Employees can be assigned to a
default department level in the TimeForce software. When
employees punch at the time clock without entering department
information, their punches are assigned to their specified
default department. When an employee needs to clock in at the
beginning of the day with a department number other than their
default department level, a “department override” punch is
used.
Select the desired option using the grey buttons located directly
above the numeric keypad. The clock displays the punch options
that have been selected. Press the <ENTER> key to save the punch
entry.
Other Punch Options
After the ID number has been specified, press <ENTER> to enter the
punch and have the software determine whether it is an in or out punch.
If you wish to assign the punch a type, press the <IN>, <MEAL>,
<BREAK>, or <OUT> buttons, then press <ENTER>. You can press
the buttons in combination to specify a punch type; for example,
<MEAL> plus <OUT>, or <BREAK> plus <IN>. If you make a mistake, such as accidentally pressing <IN> rather than <OUT>, simply
press the correct button and the display shows the new punch type
you’ve specified. When the punch type is correct, press <ENTER>.
Unless you have enabled the clock’s Quick Punch feature, you should
always press <ENTER> to complete a punch entry at the V800.
Note: The clock will only display the punch options that have been
enabled in the clock’s System Options menu. See “Keypad Behavior”
on page 153 for more information.
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Additional Clock Features
A V800/V850 clock includes many advanced features. The following is
a brief description of the features offered by this clock.
Press the <MENU> button to see additional options. When you do so, a
prompt appears asking you to enter your password. Type in your password and press <ENTER>.
Note: When you purchase your clock, the default administrator password is set as “8888.” The default supervisor password is set as “1111.”
Enter the default administrator password the first time that you use the
clock. Once you have accessed the main menu, you can select the Passwords option and reset the defaults to the passwords of your choice.
Main Menu
When you enter your password, the Main Menu appears with the following options:
1.
2.
3.
4.
5.
6.
7.
8.
ADMIN
PERSONAL
RESTART CLOCK
PRODUCTION/TEST
UPLOAD DATA
GPRS SIG STRENGTH
REQUEST CONFIG
TST GPRS CONNECT
Note: See “Personal Clock Interface” on page 158 for instructions on
“Personal” clock options.
•
•
•
The “Production/Test” option is for use by Infinisource, and is only
accessible with a password.
The “Upload Data” option will upload all of the current punches
saved in the clock’s memory to the TimeForce system.
The “GPRS Signal Strength” option is used by Cellular modem
clocks only, and displays a bar graph showing the strength of the
GPRS unit’s connection to the Cellular provider.
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•
•
The “Request Configuration” option is used by clocks configured
for On Demand processing. This selection will ask the On Demand
server to send all of the configuration settings that have been set up
for use with the clock.
The “Test GPRS Connection” option is used with Cellular modem
clocks only, and will tell the clock to test the connections that hit
has to the GPRS unit, and the connections to the Cellular network,
and report the status of both.
Select 1 for “ADMIN.” The MAIN ADMIN MENU appears, with the
following options:
Note: Menus are displayed using vertical scrolling. Three options are
visible at a time. Use the “Scroll dn” and “Scroll up” keys (also the
<IN> and <OUT> keys) to view additional menu options.
1.
2.
3.
4.
5.
6.
SET DATE/TIME
MANAGE FINGER IDS
CLOCK SETUP
REPORTS
MANAGE MEMORY
IB DENABD TESTS
Set Date/Time
This option is used to manually set the date and time on your time clock.
The date and time can also be uploaded from your computer’s system
date and time using the ClockLink utility.
When this option is selected, the SET DATE/TIME menu appears.
SET DATE TIME
1. SET TIME
2. SET DATE
Time
To set the time on the clock, select the “Set Time” option by pressing the
number 1 on the clock keypad, or by using the scroll keys to highlight
the appropriate option and pressing the <ENTER> key.
In 24-hour format, enter the appropriate time in the following format:
“HH:MM:SS.” Press the <ENTER> key to save.
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Date
To specify the date on the clock select the “DATE” option by either
pressing the number 2 on the clock keypad, or by using the scroll keys
to highlight the option and pressing the <ENTER> key. Using the clock
keypad, enter the appropriate date in the following format: “MM/DD/
YYYY” and press the <ENTER> key.
Manage Finger IDs
Select this option to manage your employees’ finger templates.
Note: See clock usage instructions for detailed instructions on managing finger templates.
The following options appear under this menu:
1.
2.
3.
4.
NEW FINGER ID
DELETE
CHECK FOR ID
GLOBAL SECURITY
New Finger ID
Select this option to enroll an employee’s finger template.
Delete
This option allows you to delete the templates that are being stored by
the time clock on an per-employee basis.
Check For ID
This option allows you to check an employee’s existing finger templates.
Global Security
By default the global security level for finger IDs is set to 3, the middle
level of security. If you wish to, you may change the global security setting, though this is not recommended.
Clock Setup
This menu allows you to customize how your time clock functions by
configuring various system options. See page 152 for a detailed breakdown of this menu and its options.
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Reports
This option allows you to view reports about your clock hardware and
firmware versions, as well as information about the data that is being
stored by the clock. There are six options on this screen:
1.
2.
3.
4.
5.
6.
CLOCK INFORMATION
STORAGE USED
SYSTEM VERSION
COMPANY INFO
FINGER ID VERSION
DEFAULT SCHEDULES
Clock Information
This report shows the clock model, ID number, interface serial number,
the GUID in ASCII format, and the product ID code.
Storage Used
This report allows you to view the amount of memory that is currently
being used to store punches that have not been downloaded from the
time clock. It displays the number of blocks used, and the number of
packets currently stored.
System Version
This report allows you to view the clock’s boot and main code versions
along with the date/time they were installed. It also displays the clock’s
product code, and the revision number assigned to the motherboard.
Company Information
Use this report to view any company information that has been uploaded
to your clock from the TimeForce system (such as, company name and
company message).
Finger ID Version
Use this report to view model and version information on your clock’s
finger ID reader.
Default Schedules
Use this information to view the default schedule information that has
been uploaded to your clock from TimeForce.
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Manage Memory
This menu option gives you access to the memory of the time clock.
From here, the following actions can be taken:
1.
2.
3.
4.
5.
6.
7.
CLEAR PUNCH MEMORY
SET TO DEFAULTS
SCAN DATA MEM
CLEAR EMPLOYEE INFO
SEARCH FOR DATA
DUMP PUNCH MEM
TEST I2C MEMORY
Clear Punch Memory
When this option is selected, the clock will erase all punch data.
Note: This procedure is irreversible. Any data that is cleared from the
clock can never be recovered.
Set to Defaults
This option restores the clock to its default Clock ID and Password.
Note: The ClockLink software uses the Clock ID and Password to communicate with your clock. The information specified in the Time Clock
Profile must match the information set in the time clock itself.
Scan Data Memory
This option scans the memory set aside to hold employee punches. The
number of punch packets currently saved in the clock is displayed along
with the memory address of where punches start and end. It also looks
for punch data being stored by the time clock looking for data that is
outside of its known pointers. If data is found, the pointers are reset to
include the found data, making the information available for download.
This option is intended for use by Infinisource Technical Support.
Clear Employee Information
This option clears all information that has been uploaded to the clock
from the TimeForce system (such as employees, departments, default
schedules, etc.). This option is not reversible. Once deleted, data must
be re-uploaded to the clock using the ClockLink program.
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Search for Data
This option scans the punch memory space and reports where punch
data starts/ends in memory, and where the clock thinks it starts/ends. If
the actual punch data differs from the information in the clock, the user
is given the option to change the start/stop address to match the actual
punch data locations. This option is intended for use by Infinisource
Technical Support.
Dump Punch Memory
This option lets the user view the actual punch data this is saved in the
clock’s memory. Punches consist of 12 bytes of data, thus the first punch
will be found at address 0, the second will be found at address 12. This
address will increment to 24, 36, etc. Punch data is saved in hexadecimal and Binary Coded Decimal formats. Use the <IN> and <OUT>
keys to move forward and backward through memory.
Test I2C Memory
This selection opens a menu that allows the user to test the different parcels of memory used in the clock. This option is intended for use by
Infinisource Technical Support.
Clock Setup
This menu allows you to enable, disable and customize various time
clock options. The main Clock Setup screen contains the following
options:
1.
2.
3.
4.
5.
6.
7.
COMMUNICATION
CLOCK ID/PASS
KEYPAD BEHAVIOR
FINGER ID DEVICES
EXTERNAL DEVICES
DISPLAY OPTIONS
PUNCH RESTRICTIONS
Communication
The communications menu allows you to specify the settings that your
clock uses to communicate. This screen varies depending on the communications type of your clock. See “Hardware Installation” on
page 107 for detailed instructions on each clock type.
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Clock ID/Pass
This menu allows you to view and edit the ID and password that your
clock uses to communicate. See “How Do I Find the V800 / V850 Clock
ID and Password?” on page 105 for detailed instructions on this menu.
Keypad Behavior
This menu allows you to specify how the clock keypad functions, and
contains the following options:
1.
2.
3.
4.
5.
6.
7.
8.
KEY CLICK
IN/OUT KEYS
MEAL/BREAK KEYS
KEY TONES
AUTO-ENTER ID
JOB KEY
DEPARTMENT KEY
TIPS KEY
Key Click
Enable this option if you want the clock to emit a short beep every time
a key is pressed.
In/Out Keys
This option enables the <IN> and <OUT> keys on the clock keypad.
Enable this option if you would like your employees to be able to specify an “in” or “out” status with their punches.
Note: This option is not required. The TimeForce system automatically
determines punch “in/out” order.
Meal/Break Keys
This option enables the <MEAL> and <BREAK> keys on the clock
keypad. Enable this option if you would like to allow your employees to
specify a punch as a “meal” or “break” punch.
Key Tones
This option allows you to enable or disable the tones that the clock emits
when a punch is accepted.
Note: It is not possible to disable punch error tones.
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Auto-Enter ID
This option allows you to set the maximum number of digits for an ID.
Example: The “Auto-Enter ID” setting is set to 3. As soon as the third
digit in an ID is entered at the keypad, the punch is automatically
entered (without pressing the <ENTER> key).
Job Key
This option enables the <JOB>, <TASK> and <QTY> keys on model
V850 clocks. These keys are used to add Job Tracking information to
employee punches.
Department Key
This option enables the <DEPT> key on the V850 clock keypad.
Tips Key
This option enables the <TIPS> key on the V850 clock keypad.
Finger ID Devices
This menu allows you to configure the finger ID reader on your clock,
and contains the following options:
1. SHOW SETTINGS
2. ENABLE READER
3. REQ’D FOR MENUS
Show Settings
This option displays the settings that your finger ID device is currently
set to.
Enable Reader
This option allows you to turn finger template verification on or off for
all employees. With this option disabled, no employees will be asked to
place their finger on the sensor when clocking in or out.
When this option is selected, the following prompt appears:
FINGER ID ENABLED?
NOW: YES
*ENTER* WHEN DONE
YES
NO
Press the soft key under the “YES” or “NO” option, as desired.
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Required for Menus
With this option enabled, finger template verification is required in
order to access the clock’s menu options.
When this option is selected, the following prompt appears:
REQUIRE FP FOR ADMIN
NOW: NO
*ENTER* WHEN DONE
YES
NO
Press the soft key under the “YES” or “NO” option, as desired.
External Devices
Use this menu option to specify how your clock is to work with an
external device (such as a bell/buzzer). The following options are available:
1. DISABLE RELAYS
2. ENABLE BREAK BELL
3. ENABLE DOOR CTRL
Disable Relays
This option allows you to disable the current relay setup. No external
device attached to the clock relay will operate with this option selected.
Enable Break Bell
This option enables a bell relay connected to the clock and disables any
door security relay that may be attached.
Note: A bell relay may be an external bell, buzzer or other signal
device.
Enable Door Control
This option enables a door security relay setup that is attached to the
clock, and disables all bell relay setups. Select this option when you
would like to use the clock’s relay in conjunction with an external door
locking mechanism, making it so that employees can gain access to a
secured area upon successful verification of their finger ID.
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Display Options
This menu allows you to configure how your clock display and keypad
functions, and contains the following options:
1.
2.
3.
4.
US/EURO DATE
QUICK PUNCH
GLOBAL TIMEOUT
LCD BACKLIGHT
US/Euro Date
This option allows you to select whether you would like the date shown
on the face of your clock to be displayed in US or European format.
Note: US date format is “MM/DD/YYYY.” European date format is
“DD/MM/YYYY.”
Quick Punch
With this feature enabled, employees do not have to press the final
<ENTER> when clocking in or out.
Global Timeout
This option allows you to specify the amount of time in seconds after
which the clock will “timeout” to the Ready screen due to inactivity.
The default setting is 30 seconds.
LCD Backlight
This option allows you to enable “Power Save” mode on the clock. With
this option enabled, the backlight on the clock will only be lit when the
clock is in use.
Punch Restrictions
Use this option to restrict the information that your employees are able
to specify with their punches. This menu has several options:
1.
2.
3.
4.
5.
6.
LUNCH RESTRICT
SUPERVISOR OVERRIDE
EMPL NOT IN CLOCK
RESTRICT JOBS
RESTRICT TASKS
RESTRICT DEPT.
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Lunch Restriction
Enabling this option requires the employee to take a lunch break during
their shift. The length of the lunch is configured on a per-employee basis
in TimeForce. This data is then sent to the clock and enforced when this
option is enabled.
Supervisor Override
This option causes the “Supervisor Required” message to not be displayed at the clock on schedule violations (for employees not in the
clock, use the “Use Default Schedule” option).
Employee Not in Clock
This option allows you to specify whether an employee who is not in the
time clock uses the default schedules stored in the clock memory, or
requires a supervisor override in order to punch.
Restrict Jobs
When enabled, the clock will only accept job numbers that have been
sent to the clock from the TimeForce system. All other job numbers will
be denied, and the punch attempt will be rejected.
Restrict Tasks
When enabled, the clock will only accept task numbers that have been
sent to the clock from the TimeForce system. All other task numbers
will be denied, and the punch attempt will be rejected.
Restrict Departments
When enabled, the clock will only accept department numbers that have
been sent to the clock from the TimeForce system. All other department
numbers will be denied, and the punch attempt will be rejected.
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Personal Clock Interface
The “Personal” menu options allow your employees to log into the
clock and view various kinds of information. This menu contains the
following options:
1.
2.
3.
4.
VALID PUNCH TIMES
ACCRUALS
DEPT, PERS.
FIND PUNCHES
Valid Punch Times
Select this option to view the window of time during which you are
allowed to punch at the time clock. This option is used when the administrator has uploaded schedules to the clock from the TimeForce database.
Accruals
Select this option to view the number of “Sick” and “Vacation” hours
that you currently have available.
Note: This option is updated each time an upload from the TimeForce
database is performed. The displayed hours totals will only be as current
as the last upload.
Department and Personal
This menu option displays your default department level. Any
“Employee Messages” are also displayed on this screen.
Find Punches
This option allows you to view your punches that are currently being
stored in the time clock’s memory. Use the “Scroll dn,” <IN>, and
“Scroll up,” <OUT> keys to scroll through punches.
Note: All punches that are currently stored in the memory of the time
clock itself can be displayed. This includes punches that have been sent
to the TimeForce database.
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V800 / V850 On Demand Ethernet Clock
The On Demand Ethernet Clock uploads any stored data to the Clock
Server automatically. This makes the process of manually connecting to
your time clock for the purpose of downloading its stored punches
unnecessary.
The clock can automatically upload any stored data to the Clock Server
immediately upon its entry into the clock. Manual data upload can also
be selected.
Note:
The following setup instructions are specific to the On Demand options.
All other Ethernet setup steps are identical to the V800 / V850 Ethernet
clock. See page 107 for further instructions.
Setting the Push Server IP
The time clock uploads its punch data to the Clock Server software.
Before your clock will be able to successfully transfer punches, you
must first enter the Push Server ID.
Note: See page 5 for instructions on setting up the Clock Server. You
may have chosen to use a Clock Server hosted by Infinisource. In this
case, the server IP should have been supplied to you at the time of purchase.
1.
From the keypad of the clock, press the <MENU> button and enter
your password.
2.
Select 1 for “ADMIN.”
3.
Select 3 for “CLOCK SETUP.”
4.
Select 1 for “COMMUNICATION.”
5.
Select 4 for “OUTBOUND OPTIONS.”
6.
Select 3 for “PUSH SERVER IP.”
7.
From the keypad of the clock, enter the IP address of the Push
Server. Remember to use the period [ . ] key. Once the IP has been
entered, press <ENTER>. The “Port” screen appears.
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8.
If a specific port number is required, enter it at the clock keypad.
Press the upper-right soft key to automatically populate this setting
with the default of “5402.”
Note: In most cases, the default setting will be used.
9.
Press the <ENTER> key to save the changes that you have made.
You can now exit the clock menu.
Set Dial Times
The time clock allows you to specify how stored punches are uploaded
to the database.
1.
From the keypad of the clock, press the <MENU> button and enter
your password.
2.
Select 1 for “ADMIN.”
3.
Select 3 for “CLOCK SETUP.”
4.
Select 1 for “COMMUNICATION.”
5.
Select 4 for “OUTBOUND OPTIONS.”
6.
Select 2 for “OUTBOUND CALL TIMES.”
7.
The “Outbound Call Times” screen opens. The following options
are available:
•
•
•
•
Every Midnight: With this option selected, the clock will send
all punches accumulated during the day to the Clock Server at
12:00 am.
9, 1, & 6:00: This option is intended to send punches when
there are fewer employees actively punching at the clock.
Punches will be sent at 9:00 am, 1:00 pm and 6:00 pm.
Manual Only: With this option selected, the clock will not
automatically send its stored punches. The punches will remain
in the clock until a manual upload is initiated.
Note: See the section below for instructions on manually
uploading your time clock.
Real Time: With this option enabled, all punches entered at
the clock will be immediately uploaded to the Clock Server.
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On Demand: This option is only available with Ethernet and
Cellular clocks. When enabled, the clock will capture the
employee ID at the clock, and then query the On Demand
server to see if this employee is in the database. If so, the
employee will be allowed to continue the punch process. When
the process is completed, the punch will be immediately transferred to the On Demand server.
You can now exit the clock menu by pressing <ENTER> repeatedly
until you are brought back to the displayed time.
Initiating a Manual Upload
The clock can be manually uploaded from the main “Main Menu.”
1.
Press the <MENU> button on the keypad.
2.
Select 4 for “Upload Data.” The clock initiates communication with
the Clock Server and uploads its time and attendance data.
Note: You can also manually upload data by pressing the following
combination of keys at the clock keypad: <MENU> < 9 > <ENTER>.
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Downloading Your Time Clock
The following instructions walk you through using the ClockLink utility
to download your time clock(s).
1.
From the Windows Start Menu go to Programs | TimeForce II and
click on “ClockLink.” The ClockLink utility opens.
2.
Enter your login information if necessary and click on the
icon.
Note: With the Remember Me option selected, you are not
required to enter login information when opening ClockLink.
3.
The main ClockLink screen is divided into two columns. From the
TimeClocks tree-directory on the left-hand side of the screen,
select the time clock that you would like to download and click on
the “Connect” link located directly to the right of the TimeClocks
header.
4.
Once connected, information for the selected time clock is displayed in the right-hand section of the screen. From the Actions
section of the screen, click on the
icon.
Your time clock is downloaded and the punches are sent to the TimeForce database.
Setting Up a Scheduled Clock Download
The ClockLink Scheduler is used to automate the downloading and
uploading of data to your time clock(s).
A “script” is created within the ClockLink program defining what you
would like the time clock to do. The script is then scheduled using the
ClockLink Scheduler. The Scheduler then connects to the time clock
automatically and performs the scripted operation.
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Notes:
• In order for scheduled tasks to run, you must have the Remember
Me option enabled on the main ClockLink login page.
• When using ClockLink with Windows XP, the first time you load
Scheduler a dialog box may appear which reads: “Microsoft AntiSpyware has detected a program trying to add itself to your startup
registry.” Click on the [ALLOW] icon. This allows the Scheduler to
be automatically re-started the next time your system is booted.
Creating Scripts
Open the ClockLink program and log in. The main “ClockLink for
TimeForce” screen opens. From the row of icons located in the upper
right-hand corner of the screen, click on
. The “Scripts”
screen opens. This screen is divided into two columns.
Actions and Scripts are located on the left-hand side of the screen.
1.
From the Actions section of the screen, click on
“Create New Script” window opens.
. The
2.
Type the name that you would like the program to use for this script
into the Script Name field and click on [OK]. The new script is
added to the list in the Scripts section of the screen.
3.
With a script highlighted in the Scripts section of the screen, a
detail screen for the selected script opens to the right. The header at
the top of this screen displays the name of the selected script.
4.
A tree-diagram of the clock groups and time clock profiles in the
TimeForce system appears directly under the header. From this diagram, select the time clock that you would like to schedule a task
for. The selected clock name appears in the title bar at the bottom
section of the screen. The following options are available for each
time clock:
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•Download Punches: Select this option if you would like to schedule times for your time clock punches to be downloaded to the
TimeForce system.
•Upload TimeForce Data to TimeClock: Select this option if you
would like the data from the time clock profile in the TimeForce system to be sent to the clock on a scheduled basis. This
includes Allowed Employees, Allowed Departments and
Employee Schedules (for IQ 1000 or V850 clocks) or Allowed
Card, Department, Job, and Task Numbers (for IQ 300, 400 or
500 clocks).
•Send Date and Time to TimeClock: Select this option if you
would like the system date and time of the machine that is running ClockLink to be uploaded to the time clock on a scheduled basis. With this option selected, the Time Zone Offset
section of the screen becomes active. If you would like to add
or subtract hours or minutes from the time that is to be sent to
the clock, make the desired selections from the Hours and Minutes fields.
•Wait x Seconds: With this option selected the program will wait
for the specified number of seconds before attempting to connect to the next time clock. This option is for use with multiple
clocks over a slow modem or ethernet connection.
5. There is no option to save. Your settings are automatically retained
when you exit this screen.
Create as many scripts as desired. See “Scheduling Scripts” below for
instructions on setting up scheduled times for your scripts to be executed.
Scheduling Scripts
Use the following instructions to schedule a script to run at the desired
times of the day.
1.
From the main “Scripts” screen, click on the
icon
located above the Scripts header. The main “ClockLink Scheduler”
screen opens.
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Note: You can also open ClockLink Scheduler from the Windows
Start Menu.
2.
Go to Start | Program Files | TimeForce and click on “ClockLink
Scheduler.”
3.
To create a schedule, click on the
icon located in the
upper right-hand section of the screen. The “Edit Schedule Event”
screen opens.
4.
In the Title field, enter a name for this schedule. Ensure that there is
a check-mark in the Active option. With this option de-selected the
schedule will not run, but will be retained by the system for future
re-activation.
5.
From the drop-down menu labeled Script, select the script that you
would like to create a schedule for. This field contains each script
that has been created from within the ClockLink program. See the
“Creating Scripts” section above for further instructions.
6.
The Execution Time field is where you enter the time at which you
would like the scheduled action to be performed. Either place your
cursor in the field and type in the desired time of day, or click on the
up and down arrow icons located at the end of the field.
7.
If you would like to specify a starting date for this schedule, put a
check mark in the box next to the Start Date field. Click on the
down arrow icon at the end of the field to select the desired starting
date from a calendar.
8.
If you would like to specify an ending date for this schedule, put a
check mark in the box next to the End Date field. Click on the
down arrow icon at the end of the field to select the desired ending
date from a calendar.
9.
If you would like this scheduled action to be repeated throughout
the day, put a check mark in the Repeat Every field and enter the
desired interval settings.
Example: This field is set to “Repeat every 60 minutes for 480
minutes.” The scheduled event would be repeated every hour for 8
hours.
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10. The Schedule Type field allows you to select how many days
should pass between scheduled events. The following options are
available:
•Daily: This schedule type executes the scheduled script every day,
based on the “Execution Time” and “Start / End Date.”
•Weekly: This schedule type executes the scheduled script on a
weekly basis. Put a check mark in the box next to each day of
the week on which you would like the script to be executed.
11. Click on the [OK] icon at the top of the screen to save the schedule.
Existing Schedules
Existing schedules are displayed on the main “ClockLink Scheduler”
screen.
•
•
•
•
The Event column displays the chosen name for the schedule. A
icon is displayed next to active schedules. If a schedule has a
icon next to it, this means that the schedule has been disabled. To
activate a schedule, click on the [EDIT] icon and put a check mark
in the Active option.
The Script column displays the script in the ClockLink program
that will be performed when this schedule is executed.
The Last Run column displays the date and time on which this
schedule was last performed.
The Next Run column displays the date and time of the next time
that this event is scheduled to be executed.
To edit an existing schedule, select the desired schedule from the list
and click on the [EDIT] icon. To remove a schedule from the system,
select the desired schedule and click on [DELETE].
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Clock Communication
Troubleshooting
Serial Clock Troubleshooting
If the ClockLink utility is unable to connect to your time clock, follow
the directions below. Contact Infinisource Technical Support at 1-800697-7010 if these steps do not resolve your problem. You can also chat
with a live technician via the TimeForce website at www.qqesttime.com. E-mail Technical Support at tech@qqest.com
1.
If you connected your time clock to your computer’s serial com
port while the machine was running, reboot and try communications again.
2.
Check both ends of the communication cable. Ensure that one end
is connected snugly into the computer’s com port. Ensure that the
other end is connected into the first port on the clock located to the
left of the power adapter port. This port is labeled “Serial/Modem
Line.”
3.
Use the original cable that came with the clock (it should not have
been spliced or modified in any way). Use the shortest length of
cable available (6ft. test cables are available upon request from
Infinisource Technical Support).
4.
Test the com port to make sure it works with another serial device,
such as a serial mouse or external modem. Be sure to shut down and
restart your computer so that the IRQ is reassigned to the new
device. If the test device does not work, you have a problem with
the com port and should have a computer technician check it out (it
could be an IRQ conflict, a port disabled in system bios, loose or
non-functioning com port connection to the PC motherboard, etc.).
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5.
Sometimes various software applications can attempt to take control of the same com port and conflict with each other. Shut down
all other open applications and try clock communication again. You
may also want to see what applications are running in the background of the machine. Press <CTRL> + <ALT> + <DELETE>
simultaneously to bring up the Task Manager. Consult with your
system administrator to see which background applications can be
shut down.
If a working com port is not available, the clock can be connected to a
USB drive using a Keyspan USB to serial adapter.
Modem Clock Troubleshooting
Occasionally our customers experience difficulty when initially setting
up communication between their modem time clock and the computer
that has ClockLink installed. If so, you can call Infinisource Technical
Support immediately at 1-800-697-7010. However, it may be wise to try
these troubleshooting steps before calling support. Most of these steps
will be suggested by Technical Support, so trying them yourself could
save you time.
On a New Computer:
1. Ensure that you can connect to the Internet or dial up another
device using your computer’s modem.
2.
Ensure that the modem is listed under “Modems” in the Control
Panel.
On a Computer That You Have Already Been Using:
1. Check the modem type to see which type of modem you are using.
Our clocks will communicate with most modems, but sometimes
have difficulty with WIN Modems. If you are using a WIN Modem
and have difficulty connecting to the clock, try installing the ClockLink software to another computer (that does not have a WIN
Modem) and test the communications from there. If it works,
change out your computer’s current modem.
Note: Whether you know your modem type or not, you can still use
this step to troubleshoot. If the clock works on a different modem
other than the one you have, switch out your modem.
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2.
Many modems will not communicate with the clock if they do not
have the current driver. Check your modem manufacturer’s web
site for the most current driver. This fixes many modem issues.
3.
The clock needs its own line when communicating. This does not
mean that the clock cannot share a phone line with another device
(such as a fax machine), but when it is communicating it needs to
be on the line alone. Make sure that any shared device is unplugged
from the wall when you call the clock. A fax machine, credit card
machine, or other modem device will always pick up if hooked to
the same phone jack as the clock.
Note: Many companies sell AB switches for telephone lines. Infinisource also sells a com device called “The Stick.” Using either of
these options is preferable to constantly changing the cables since
with repeated insertion and removal, the wires inside the connector
will eventually wear out and fail.
4.
Check the number of the line that the clock is connected to. In the
software, ensure that the number is entered exactly as you would
dial it over a telephone. Does it need a 9 first? Does it require an
area code? Does it require a 1?
5.
Pick up a phone and call the clock. When the clock receives the
incoming call the word “CALL” should appear on the display
where the time is normally shown.
6.
Disconnect the clock from the phone jack and plug in a normal
phone. You should be able to pick up the phone and hear a dial tone.
If there is no dial tone, the modem cannot work with the line. The
phone line must be able to send and receive “analog” communications (“digital” will not work).
7.
With the phone connected to the line, try connecting to the time
clock. The phone should ring, and when you pick it up you should
hear tones from the computer modem trying to connect. If the
phone doesn’t ring, then the number you are calling is not the number for that line.
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8.
With the phone connected, listen to the line after pressing a number
to silence the dial tone. The line should be quite (no pops, hisses or
crackles). If there is static on the line a trouble call should be placed
with the phone company to clean up the line.
Ethernet Clock Troubleshooting
Occasionally our customers experience difficulty when initially setting
up communication between their time clock and the computer that has
ClockLink installed. If so, you can call Infinisource Technical Support
immediately at 1-800-697-7010. However, it may be wise to try these
troubleshooting steps before calling support. Most of these steps will be
suggested by Technical Support, so trying them yourself could save you
time.
1.
Re-seat all cables. Ensure that the network link lights on the back of
the time clock light up.
2.
Ping the time clock. If there is no reply, check the clock IP address.
3.
Unplug the network cable from the time clock and then try to ping
the clock. If you receive a response, this means that another network device is assigned to the IP address given to the time clock.
4.
For wide area networks, port 5402 needs to be open (UDP for IQ
500 and 600 clocks. TCP for IQ 300E, IQ 400E, IQ 500E, IQ 1000,
and Velocity series clocks).
5.
Windows Firewall and anti-virus programs can cause errors in ethernet clock communication.
If none of the above steps have fixed your communications issue, contact Infinisource Technical Support.
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Installing a Bell/Buzzer
The following instructions will guide you through connecting your bell
or buzzer to the relay connection on your Infinisource time clock.
WARNING: The relay connection on the time clock handles
electricity from a standard 120 VAC circuit. Because of the
danger of electrical shock, Infinisource strongly recommends that you have a qualified electrician perform the following procedures.
ETC Clocks
An ETC model clock will have either a 2-screw or a 4-screw card
reader. The instructions to installing the bell or buzzer vary slightly
depending on which configuration you clock has.
Determining Your Hardware Configuration
Remove the clock from the wall (if it has already been mounted), turn it
over and examine the back. You will see six large screws around the
edge of the clock case. These screws hold the back panel of the clock
case to the front piece.
In addition to the six large screws you will see four smaller holes on the
left side of the clock’s back panel. This is where the card reader is held
in place. Depending on which hardware model you have, these smaller
holes may contain four screws, or they may contain only two, with the
other two holes left empty.
Count the screws used to hold your card reader in place and follow the
instructions for the appropriate hardware type. Procedures for both
types are included below.
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Removing the Motherboard
2-Screw Card Reader:
1.
Remove the six screws connecting the back panel of the clock case
to the front-piece using a Phillips screw driver.
2.
Remove the back panel. The card reader will still be attached to the
back panel.
3.
Remove the four corner screws that secure the motherboard to the
inside of the case.
4.
Gently remove the motherboard from the case so that you can
unplug the cable from the motherboard. Make sure you discharge
any static from your body before touching the motherboard.
5.
Unplug the card reader and keypad cables (if so equipped). See Figure HARDWARE-1.
4-Screw Card Reader:
1.
Remove the six screws connecting the back panel of the clock case
to the clock front-piece using a Phillips screw driver.
2.
Remove the four screws that hold the card reader in place.
3.
Remove the back panel.
4.
Remove the four screws that secure the motherboard to the inside
of the case.
5.
Gently remove the motherboard from the case so that you can
unplug the cable from the motherboard. Make sure you discharge
any static from your body before touching the motherboard.
6.
Unplug the card reader and keypad cables (if so equipped). See Figure HARDWARE-1.
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Figure HARDWARE-1: ETC Configuration
Connecting the Bell/Buzzer and Power
Source
1.
Lay the motherboard on a flat, secure surface with the electronic
components facing up. The relay connection is on the lower left
corner of the motherboard.
2.
Loosen both screws on the top of the relay connection.
NOTE: Ensure that the electrical wires are not live. Serious
injury or death can result from coming in contact with live electrical wires.
3.
Locate the three bell wires. One is the ground wire, one is the
power source positive wire, and one is the power source negative
wire. See Figure HARDWARE-2.
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Figure HARDWARE-2: ETC Bell Connection
4.
Connect the power source ground wire to the ground terminal on
the bell.
5.
Connect the power source negative wire to the negative terminal on
the bell.
6.
Connect the power source positive wire to the positive terminal on
the bell.
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7.
Measure an appropriate distance down the power source positive
wire from the bell and cut the wire (the distance between the bell
and the place where you cut the positive wire determines how far
the bell can be from the clock).
IMPORTANT: Make sure you cut ONLY the positive wire.
8.
Use a pencil or similar instrument to punch out the pre-scored hole
in the back panel of the clock case.
9.
Strip 1/4 inch of insulation from each of the two positive wire ends
created in step 7 and thread both of them through the hole in the
back of the clock.
10. Insert one exposed wire into each of the two holes on the relay connector.
11. Tighten both screws to secure the wires.
Replacing the Motherboard
1.
Carefully replace the motherboard into the clock case. Ensure that
the indicator lights and connectors line up with the slots and holes
in the case.
2.
Screw the motherboard into place.
3.
Plug the card reader and keypad cables (if so equipped) into their
respective connectors.
4.
Replace the back panel and screw it into place. The wires from the
relay connection extend from the holes in the back panel.
5.
Attach the clock and bell to the wall in their respective locations.
6.
Connect the clock and bell to their power sources and reconnect the
clock’s communication cable.
Note: In order to use your bell/buzzer, you must first set up “Relay
Events.” Consult the section of this guide pertaining to your clock type
for further instructions on setting up and using Relay Events.
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IQ Clocks
The procedures for connecting your bell or buzzer to an IQ clock vary
slightly depending on whether you are using an IQ 300/400/500 model
clock, or an IQ 1000 model clock. Follow the instructions that correspond to your clock model.
IQ 300, 400 or 500 Time Clock
1.
Remove the clock from the wall (if it has already been mounted),
turn it over and examine the back. At the bottom of the clock case a
panel is cut out, revealing hardware components on the inside of the
clock. The relay is locted in the lower left-hand corner of the cutout
section. See Figure HARDWARE-3.
Figure HARDWARE-3: IQ 300, 400 or 500 Motherboard
2.
Lay the clock on a flat, secure surface with the electronic components facing up.
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3.
Loosen both screws on the top of the relay connection.
NOTE: Make sure that the electrical wires are not live. Serious
injury or death can result from coming in contact with live electrical wires.
4.
Locate the three bell wires. One is the ground wire, one is the
power source positive wire, and one is the power source negative
wire.
5.
Connect the power source ground wire to the ground terminal on
the bell.
6.
Connect the power source negative wire to the negative terminal on
the bell.
7.
Connect the power source positive wire to the positive terminal on
the bell.
8.
Measure an appropriate distance down the power source positive
wire from the bell and cut the wire (the distance between the bell
and the place where you cut the positive wire determines how far
the bell can be from the clock). Make sure you cut only the positive
wire.
9.
Strip 1/4 inch of insulation from each of the two positive wire ends
created in step 8 and insert one exposed wire into each of the two
holes on the relay connector. See Figure HARDWARE-4.
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Figure HARDWARE-4: IQ 300, 400 or 500 Bell Connection
10. Tighten both screws to secure the wires.
11. Attach the clock and bell to the wall in their respective locations.
12. Connect the clock and bell to their power sources and reconnect the
clock’s communication cable.
Note: In order to use your bell/buzzer, you must first set up “Relay
Events.” Consult the section of this guide pertaining to your clock type
for further instructions on setting up and using Relay Events.
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IQ 1000 Time Clock
1.
Remove the clock from the wall (if it has already been mounted),
turn it over and examine the back. At the bottom of the clock case a
panel is cut out, revealing the hardware components on the inside of
the clock. The clock relays are located in the lower left-hand corner
of the cutout section. See Figure HARDWARE-5.
Figure HARDWARE-5: IQ 1000 Motherboard
2.
The motherboard on an IQ 1000 clock contains two relays. One is
used with the “Bell/Buzzer” feature, the other is used with the
“Door Security” feature. The bell/buzzer relay is the first visible
component on the left-hand side of the cutout section of the clock
case.
3.
Lay the clock on a flat, secure surface with the electronic components facing up.
NOTE: Make sure that the electrical wires are not live. Serious
injury or death can result from coming in contact with live electrical wires.
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4.
Locate the three bell wires. One is the ground wire, one is the
power source positive wire, and one is the power source negative
wire.
5.
Connect the power source ground wire to the ground terminal on
the bell.
6.
Connect the power source negative wire to the negative terminal on
the bell.
7.
Connect the power source positive wire to the positive terminal on
the bell.
8.
Measure an appropriate distance down the power source positive
wire from the bell and cut the wire (the distance between the bell
and the place where you cut the wire determines how far the bell
can be from the clock). Make sure you cut only the positive wire.
9.
Strip 1/4 inch of insulation from each of the two positive wire ends
created in step 8 and insert each exposed wire into the appropriate
holes in the relay connector. See Figure HARDWARE-6.
Note: The relay on an IQ 1000 clock contains 3 holes. See the following figure and steps in order to determine into which of the 3
holes you should insert the 2 ends of the wire.
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Figure HARDWARE-6: IQ 1000 Bell Connection
10. The 3 holes in the IQ 1000 relay are labeled “N.O.,” “COM” and
“N.C.”
•N.O. (Normally Open): This circuit is normally open. When the
relay is activated the circuit closes, causing the bell or buzzer
to go off. A vast majority of our customers connect their bells
using this port, as opposed to using the “N.C.” port.
•COM (Common): One end of the positive wire is always inserted
into the Common port.
•N.C. (Normally Closed): This circuit is normally closed. When
the relay is activated the circuit opens, causing the bell or
buzzer to go off. In most cases, this port will not be used.
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11. Insert the 2 exposed wires into the appropriate ports on the clock
relay.
12. Tighten both screws to secure the wires.
13. Attach the clock and bell to the wall in their respective locations.
14. Connect the clock and bell to their power sources and reconnect the
clock’s communication cable.
Note: In order to use your bell/buzzer, you must first set up “Relay
Events.” Consult the section of this guide pertaining to your clock type
for further instructions on setting up and using Relay Events.
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Installing an External Door
Security Reader
Introduction
The Door Security feature of an Infinisource time clock allows you to
connect the clock relay to an external door switch (or, Wiegand reader).
When an employee’s punch at the time clock is accepted, the relay activates and the door opens.
External Wiegand readers (either Infinisource or HID) connect to the
clock via a 3 or 4 contact screw terminal. There may be either 3 or 4
wires used from the external reader, depending on the version of your
time clock motherboard.
Table HARDWARE-3: Wiegand Contacts
Signal
Wire Color
Description
Data1
White
Data from reader to clock
Data0
Green
Data from reader to clock
Ground
Black/Bare
Shield Wire
Power and data ground
VCC
Red
Power (not present on earlier board versions)
Wires of any other color should be trimmed so that no bare wire shows,
and then taped or tie-wrapped so that they do not contact any other wire
or metal, such as conduit or door frames.
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Before You Install the Reader
The external reader should be mounted in the correct location before
connecting it to the time clock. Mount at shoulder-height if cards are
normally worn around the neck on a lanyard. Mount at hip-height if
cards are activated “hands-free” by bringing the hip containing the card
holder (i.e., wallet) close to the reader.
The wires from the reader must be long enough to reach from the reader
to the clock. The wires may be extended up to 100 feet total length,
although you must be cautious to ensure that longer wire runs are routed
away from electrical noise sources such as power lines, motors, florescent lights, etc.
Installing the Reader
The following instructions will walk you through connecting your external door security reader to the time clock.
Note: Power should be removed from the clock before connecting the
reader wires.
1.
Remove the clock from the wall (if it has already been mounted),
turn it over and examine the back. At the bottom of the clock case a
panel is cut out, revealing the hardware components on the inside of
the clock. The Wiegand connector is located directly to the right of
the RJ11 (telephone-type) “WAND” connector. See Figure HARDWARE-7.
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Figure HARDWARE-7: Wiegand Connector
2.
The connections on the Wiegand port are (from left to right)
“Data1,” “Data0,” “Ground,” and “VCC (Power).” See page 185
for a table detailing which colored wires are to be installed into
which ports.
3.
Connect the data wires into the screw terminals.
4.
On the “Ground” wire, twist the black and shield wires together and
insert into the appropriate terminal.
5.
Finally, connect the red power wire.
Note: Boards with 3-terminal Wiegand connectors will still function when connected to the clock, but must be connected it an external power supply. 4-terminal clocks are capable of powering the
reader with no external connections beyond the clock and reader.
Once the door security unit has been connected you can re-mount the
clock on the wall and re-connect its data and power cables.
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PoE Clocks
A PoE clock is a time clock with an Ethernet communications type for
which all power supplied to the clock comes directly from the ethernet
cable. No a/c power is needed.
Clock Models
PoE is available on the following clock models:
•
•
•
•
•
•
V800
V850
IQ 1000
IQ 500
IQ 400
IQ 300
PoE is not supported for the ETC 100 clock model.
Specifications
In order to use PoE, your network must be set up so that the clock’s
Ethernet cable runs into a switch, router or hub that supports PoE functionality. Note that this functionality is not standard on network devices.
This device must be IEEE 802.3af compliant.
In order to prevent loss of data in the event of a power outage or surge,
the network device that the time clock is connected to should be connected to a UPS or surge protector.
Clock Installation
The instructions for installing a clock with PoE support are virtually
identical to the instructions for installing a clock of the same model with
standard A/C power.
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Simply locate the communications port on the back of the clock in the
upper left-hand corner of the cutout section of the clock case (directly
above the clock relays). Plug one end of the Standard Category 5
(CAT5) cable into the Ethernet port. The other end of the CAT5 cable is
plugged into your network switch, router or hub.
The cable used to connect the clock must be a straight-through cable,
not a crossover. To tell the difference between a straight-through cable
and a crossover cable, hold the connectors side by side, with the same
side of each connector facing you. Look at the wires inside of the connector. If the colors of the wires run in identical order from left to right
in both connectors, the cable is a straight-through. If the colors run in
opposite order, the cable is a crossover.
No additional power supply is needed. Once the clock has been plugged
in to the network device, simply mount the clock on the wall, as desired.
Refer to the section of this guide on your specific model for more
detailed clock mounting instructions.
Identifying a PoE Clock
The time clock comes with a “clock code” label located on the bottom
of the clock. The following PoE labels will be displayed (depending on
the clock model).
•
•
•
•
•
•
V800 PoE
V850 PoE
IQ 1000 PoE
IQ 500 PoE
IQ 400 PoE
IQ 300 PoE
A clock with PoE support can also be identified visually by examining
the back of the clock. Located directly above the Ethernet communication port, you will see a large square component labeled “WiPort NR.”
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Static Discharge Plate
The fingerprint sensor on an IQ 1000, V800 or V850 time clock contains very delicate circuitry that is susceptible to damage from static
shock. When you touch the time clock and your finger gets “zapped,”
you are actually discharging static electricity from your body, shocking
the clock and potentially damaging the fingerprint sensor.
The static discharge plate is a 4” x 4” stainless steel plate that is connected to the ground wire of an electrical outlet. When mounted somewhere near the time clock, employees can quickly touch this plate-- discharging the static electricity from their bodies-- before touching the
clock’s fingerprint sensor.
Installing the Static Discharge Plate
WARNING: Due to the danger of electrical shock, Infinisource strongly recommends that you have a qualified electrician perform the following procedures.
1. Mount the static discharge plate somewhere near the time clock
using the provided mounting tape.
2.
In the lower-right hand corner of the plate is a metal post with a nut
attached to it. Unscrew the nut from the metal post and attach it to
one end of the 8 ft. ground wire.
3.
Replace the nut, securing the ground wire in place.
WARNING: Ensure that there is no power running to the
electrical outlet before performing the following steps.
4. Remove the face-plate from the electrical outlet.
5.
The remaining end of the ground wire can be attached to any one of
three places:
•Any of the four mounting ears
•The ground terminal
•The face-plate mounting screw
See Figure HARDWARE-7.
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Figure HARDWARE-8: Electrical Outlet
6.
Attach the ground wire to the desired location by slipping the ringterminal at the end of the wire onto the screw and replacing.
7.
Replace the electrical outlet face-plate.
8.
You may now resume use of the clock, with employees using the
static discharge plate as desired.
Note: When connecting the ground wire to the face-plate mounting
screw, you do not have to remove the face plate. You can simply attach
the ring-terminal to the mounting screw on the outside of the face-plate.
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Fingerprint Sensor Security Guard
The fingerprint sensor security guard is a clear plastic cover that fits
over the top of the fingerprint sensor. In order to reach the sensor,
employees must reach their fingers through the cutout section of the
security guard. This helps to protect the sensor from damage due to dust,
scratches and intentional vandalization.
WARNING:
The following instructions walk you through removing the screws on
the side of the fingerprint module and replacing them with longer
screws used to hold the security guard in place. The circuitry and ribbons inside the fingerprint sensor are extremely delicate. While the fingerprint module is un-screwed, it is imperative that you ensure that the
module does not come apart. When re-assembled, the ribbons and circuitry inside get pinched between the two halves of the module case,
destroying the fingerprint sensor. Repair/replacement of the fingerprint
sensor is not covered by your Service Agreement.
1.
Disconnect the data and power cables, and remove the time clock
from the wall.
2.
Examine the clock. On the right-hand side of the fingerprint module
you will see 2 screws. These screws hold together the fingerprint
module case.
3.
Using a small Phillip's screwdriver, remove these screws, taking
extreme care to not let the fingerprint module case come apart.
WARNING: The circuitry and ribbons inside the fingerprint module are extremely delicate. If by chance the clock case does come
open, stop what you are doing and call Infinisource Technical Support immediately. Damage to the fingerprint module is not covered
by your Service Agreement.
4.
Place the fingerprint sensor security guard over the fingerprint
module, with the cut-out hole facing out and down. The screwholes in the security guard will line up with the holes in the fingerprint module.
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5.
Using the provided Torx security screws and screwdriver bit, secure
the guard to the fingerprint module. This also secures the fingerprint module case.
You can now replace the clock to its permanent location. Remember to
re-connect the data and power cables.
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Finger Enrollment Station
The Finger Enrollment Station is used to enroll and store the finger templates of your employees from a computer workstation, instead of having to perform new enrollments at a time clock.
Finger templates are stored in the TimeForce database. The ClockLink
utility can then be used to upload the stored templates to your time
clocks.
The following instructions walk you through installing, setting up and
using the Finger Enrollment Station.
Hardware Installation
Use the following instructions to connect your Enrollment Station to a
computer. The Enrollment Station must be installed on the same
machine as the utility that connects to the unit. This machine must also
have access to the TimeForce program database.
Two cords extend from the base of the Enrollment Station. One is the
power cable, the other is a serial cable.
•
•
Locate the power cable and plug it into the closest available electrical (110-120 VAC) outlet.
Locate the serial cable (with standard 9-pin connector) and connect
it to an available serial port on your computer.
Note: The Enrollment Station can also be connected to a USB port
using a Keyspan USB to serial adapter.
Before you can begin using your Enrollment Station, you must first
install the utility that the station works with.
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Software Installation
The utility that the Enrollment Station uses is installed from the main
TimeForce installation disk. The utility must be installed on the machine
that the Enrollment Station is physically connected to. This machine
must also have access to the TimeForce program database.
1.
Insert the TimeForce installation disk into your computer's CDROM drive. The main Installation Menu should automatically
appear. If it does not, open My Computer or Windows Explorer,
right-click on the icon for the appropriate CD-ROM drive, and
select “Run.”
2.
From the main Installation Menu, click on the [UTILITIES] icon.
3.
Click on the [ENROLL] icon. A dialog box appears which reads
“This will install Enrollment Station. Do you wish to continue?”
Click on the [YES] icon.
4.
The InstallShield Wizard opens with a Welcome screen. Click on
the [NEXT] icon to continue.
5.
The Destination Directory screen opens. Select the directory
where you would like the Enrollment Station utility to be installed.
Click on the [BROWSE] icon to select the desired directory. Once
you have specified the desired installation directory, click on the
[NEXT] icon to continue.
Note: It is recommended that you allow the utility to install to its
default location of “C:\Program Files\Qqest Software Systems\TimeForce.”
6.
The Program Folders screen opens. Select the directory in the
Windows Start Menu where you would like the program icons to be
created. The default location is “TimeForce.” Click on the [NEXT]
icon to continue.
7.
The Current Settings screen opens. Review the displayed installation settings. If you need to make any changes, click on the
[BACK] icon. Click on the [NEXT] icon to begin the program
installation.
8.
Once the installation has completed successfully, click on the [FINISH] icon to exit the InstallShield Wizard.
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On the TimeForce Installation Menu, click on the [RETURN TO
MAIN MENU] icon, then on [EXIT].
You can now open the utility and begin using your Enrollment Station.
Enrollment Station Utility Login
In order to log in to the Enrollment Station utility, you must supply it
with the user name and password of the administrator TimeForce user,
as well as the company code that all users enter when logging into the
system.
1.
Open the Enrollment Station utility. From the Windows Start Menu
go to Programs | TimeForce and click on “Enrollment Station.” The
main login screen opens.
2.
In the TimeForce Server field, enter the location of the TimeForce
webserver. If the database is installed on the machine that you are
working at, a setting of “http://localhost” will suffice.
3.
In the Username field, enter the user name of the default TimeForce administrator user.
4.
In the Password field, enter the login password of the specified
user.
5.
In the Company Code field, enter the code that all users must enter
when logging into the TimeForce system.
6.
Click on
Station utility.
the icon. You are logged into the Enrollment
The utility will automatically remember the information from a successful log in, making it unnecessary for you to enter login information
every time you open the utility.
To log out of the utility and require the next user who opens the program
to enter login information, click on the “File” drop-down menu at the
top of the screen, and select “Log Out.”
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Using the Enrollment Station
The following instructions walk you through understanding how the
enrollment process works, and lead you step-by-step through creating
finger templates.
Enrolling Legible Finger Templates
The following topic is intended to give you a basic knowledge of finger
enrollment process.
How it Works
When the Enrollment Station or a biometric time clock attempts to read
a finger, it senses on an array of 160 by 160 “dots” how close to the surface of the sensor the skin is. Then, it senses finger “ridges” as being
very close (actually contacting the sensor), while the “valleys” in the
finger register as being further away.
Because of the way the sensor takes the distance measurement, the skin
must contain moisture. For this reason, the clock would not read a rubber finger molded from a real finger. This is also the reason why exceptionally dry fingers or very dirty fingers will cause unreadable templates.
The presence of a finger on the sensor is detected by the contrast seen by
the sensor between the close and “distant” portions of the finger. Thus, a
completely smooth finger would not be detected, no matter how well
cleaned or moisturized it was. The biometric unit also looks for the swirl
pattern in the center of the finger, so if the finger is placed on the sensor
so that the center of the fingertip is not near the center of the sensor, no
finger will likely be detected, and no match will occur.
Note: A finger template is generated using a mathematical algorithm.
No image of the employee's fingerprint is generated or saved by the system during the process of enrolling a template.
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Quality and Content
When a new template is enrolled a “Quality” and “Content” reading is
generated, informing you of the overall quality of the scan.
Quality
The “Quality” reading refers to how well the ridge pattern is defined
within the finger image that was enrolled. See Figure HARDWARE-08
below.
Figure HARDWARE-9: Quality Readings
A high-quality scan should fill the entire sensor with a crisp, clear image
of the scanned finger. Dry or excessively dirty fingers can result in a low
quality reading.
Content
The “Content” reading refers to the amount of usable information the
sensor reads in the finger. See Figure HARDWARE-09 below.
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Figure HARDWARE-10: Content Readings
A finger template consists of the identifiable characteristics of your fingertip. These characteristics vary depending on which pattern type your
finger contains (see “Finger Pattern Types” below for a definition of
each of the three pattern types). If these characteristics are not captured
when the template is created, the verification process will have little to
compare a scanned finger to.
The “Content” reading is based almost entirely on the proper placement
of your finger upon the sensor. Use of the Ridge Lock helps minimize
issues associated with poor finger placement and reduces the likelihood
that information-rich areas of the finger are outside the view of the
image. To use the Ridge Lock, place the joint of the first knuckle firmly
against the ridge located at the bottom of the sensor area.
Finger Pattern Types
There are three different types of patterns that make up an identifiable
fingertip.
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Loop
In a loop pattern ridges enter from either side of the template image,
loop around the image and pass out again, creating a “Core” (or center
of the loop) generally located near the center of the template image.
Whorl
In a whorl pattern ridges at the core of the template image are usually
circular, resulting in a “Delta” (or, an area where there is a triangulation
or dividing of the ridges).
Arch
In an arch pattern, ridges enter from one side of the template image,
make a rise in the center and generally exit on the opposite side.
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Troubleshooting
If you experience difficulty when enrolling finger templates, try the following troubleshooting steps:
•
•
•
•
Ensure that both the sensor and the finger are clean. An excessively
dirty finger or sensor will affect the quality of an enrolled template.
If the finger and sensor are clean, but a dry finger is suspected, try
re-enrolling one more time, leaving the finger on the sensor for several seconds prior to enrollment. This allows moisture to accumulate on the fingertip to provide a good image.
Finger template qualities can vary among individual fingers for the
same person. Try enrolling alternate fingers to see if the score
improves.
Ensure that the finger is placed on the sensor properly, using the
Ridge Lock located at the bottom of the sensor.
Creating a Finger Template
Use the following instructions to enroll a finger template using the
Enrollment Station.
Note: Before enrolling finger templates, each employee must be set up
with an employee profile in the TimeForce software.
1.
Open the Enrollment Station software. From the Windows Start
Menu go to Programs | TimeForce and click on “Enrollment Station.” The main Enrollment Station screen opens.
Note: If you have never before logged into the program, you may
be asked to enter a TimeForce Username, Password and Company
Code. Successful login information is automatically saved.
2.
In the Card Number field, enter the card number that you would
like to assign a finger template to and click on the icon.
Note: Card Numbers are specified in the employee profile section
of TimeForce.
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3.
The card number is detected within the TimeForce database. The
assigned employee's name is displayed in the header at the top of
the screen. Any finger templates that currently exist for this
employee within the TimeForce database are displayed on the left.
The New Finger Template section of the screen is where new templates are enrolled.
4.
To enroll a new template, click on the [ENROLL] icon. A message
appears which reads “Place Finger on Reader.”
5.
Have the employee place his or her finger on the sensor, fitting the
joint of the first knuckle against the Ridge Lock located at the bottom of the sensor.
6.
The Enroll Station scans the employee's finger. When completed,
the Quality and Content of the scan is displayed. Ideally, both settings should be as high as possible.
Note: See “Enrolling Legible Finger Templates” on page 198 for
more information on the “Quality” and “Content” settings.
7.
The following options are available:
•
•
•
•
If the “Quality” or “Content” is low, click on the [ENROLL]
icon again to re-scan the finger template. A message appears
which reads “Do You Want to Save the Current Template?”
Click on the [YES] or [NO] icon as desired.
Note: The [YES] icon will only appear if both the “Quality”
and “Content” scores are above 50%.
Click on the [VERIFY] icon to re-scan the employee's finger
for the purpose of comparing the new scan with the enrolled
template. The Verify status is displayed. This setting should be
as high as possible. If the setting is low, re-enroll the template.
Click on the [SAVE] icon to save the finger template. This
option does not appear if either the “Quality” or “Content”
scores are below 50%. Saved templates are displayed under the
Templates header on the left-hand section of the screen.
Note: Saved templates are displayed by index number. This
number is assigned based on how many templates exist for this
employee.
If the “View Image” setting is enabled, the [IMAGE] icon will
also be available. See “Viewing a Template Image” below for
more information on this option.
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Enter up to five templates for this employee, as desired. Finger templates are automatically stored in the TimeForce database. Once a template has been enrolled, it can immediately be transferred to your time
clock(s) using the ClockLink utility.
Viewing a Template Image
The Enrollment Station gives you the option of viewing an image of the
scanned finger template. This option can be helpful in learning proper
finger placement.
Note: This image is generated for your information only. The system
uses a mathematical algorithm to generate and verify a finger template,
not an image of the employee's fingerprint. When you exit out of the
“View Image” option, the generated fingerprint image is immediately
deleted, and is not stored by the system.
Enabling the “View Image” Option
The “View Image” option is disabled by default. In order to enable it,
you must edit a setting in the “Enroll.ini” file.
1.
Ensure that the Enrollment Station utility is not running.
2.
Using My Computer or Windows Explorer, browse to the following
location: “C:\Program Files\Qqest Software Systems\TimeForce\Enroll.”
3.
Double-click on the “Enroll.ini” icon. A screen may appear asking
you which program you would like to open this file with. Select
“Windows Notepad,” or a similar word processing application.
4.
The file contains various program settings, separated by section
headers. Locate the [Settings] heading, near the bottom of the file.
5.
Insert a new line at the bottom of this section and enter the following setting: “ViewImage=1” (Do not include quotation marks).
6.
Select the “File” drop-down menu at the top of the screen and click
on “Save.”
You can now exit the “Enroll.ini” file and open the Enrollment Station
utility.
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Using the “View Image” Option
1.
Open the Enrollment Station utility. From the Windows Start Menu
go to Programs | TimeForce and click on “Enrollment Station.”
Note: You may be asked login using a TimeForce username, password and company code.
2.
From the main program screen, enter the desired employee Card
Number and click on the icon.
3.
With the “View Image” option enabled, the [IMAGE] icon appears
in the row of icons in the New Finger Template section of the
screen. Click on the [IMAGE] icon.
4.
A message appears which reads, “Have the employee place their
finger on the Enrollment Unit, then press OK.”
5.
The Fingerprint Image screen opens, displaying an image of the
scanned fingerprint.
6.
Once you have reviewed the image, click on the [DISCARD
IMAGE] icon. The image is permanently discarded.
Common Error Messages
The following is a brief list of common error messages and their causes.
Error messages are displayed at the bottom of the main Enrollment Station utility screen, or as dialog boxes that pop up when an error occurs.
No Enrollment Unit Detected
This error occurs when the program cannot detect the presence of an
Enrollment Station on this computer.
The program scans for a enrollment unit each time it starts. You can also
manually scan for a unit by clicking on the “File” drop-down menu and
selecting “Detect Enrollment Unit.”
This message will occur for the following reasons:
•
•
The Enrollment Station is not plugged in to a serial port or USB
port via a Keyspan adapter.
The Enrollment Station is not powered on. Plug the station into a
standard electrical (110-120 VAC) outlet.
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•
Another program has control of the serial port. Close all other programs that may be attempting to use the serial port (such as software for a palm pilot, etc.).
Invalid Login
This error indicates that an invalid TimeForce Username, Password or
Company Code has been entered in the program login screen. Re-enter
your TimeForce login information.
The Server Name or Address Could Not Be Resolved
This error indicates that the program could not connect to the
“IQ1000ws.dll” on login. This error occurs for the following reasons:
•
•
•
An invalid TimeForce Server has been entered on the login screen.
Check the setting and re-enter it.
The IWAM and IUSR permissions are not set correctly on the
“Webservices” directory. Refer to the TimeForce Knowledgebase
or call Infinisource Technical Support for information on resolving
this error.
The Execute Permissions on the “Webservices” directory are not set
to “Scripts and Executables” in IIS Console. Refer to the TimeForce Knowledgebase or call Infinisource Technical Support for
information on resolving this error.
id_BadID – Specified Comport Doesn’t Exist
This error occurs when either the [ENROLL] or [IMAGE] icons are
clicked with no unit attached. Attach the Enrollment Station and try
again.
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Cable Specifications
Serial Clocks
In order to ensure proper clock operation, the cable between the computer and the clock and the cable between clocks must meet certain
specifications, and also must be correctly pinned out to the computer’s
serial port.
•
•
•
•
•
•
•
The cable between the computer and the Master Serial time clock
must not exceed 200 feet in length.
The total length of the cable from the Master to the last Daisy clock
must not exceed 4000 feet in length.
Any cable over 20 feet in length should be shielded, and should not
have any splices. It is recommended that you use shielded cable
supplied by Infinisource. If you are unable to use cable supplied by
Infinisource, category 3 or 5 Shielded Twisted Pair cable may be
used, but you should only use 1 wire from each twisted pair, and
abandon the other wire of each pair. For example, you could use the
blue, brown and orange solid-colored wires, and leave the blue/
white, brown/white and orange/white wires unconnected on each
end. Performance will be reduced (you may not be able to achieve
reliable daisy communications all the way to 4000 feet), but for
shorter distances performance should be adequate.
The PC Connector is a standard DB-9 female serial connector.
The Connector to the Master port labeled “Phone/Computer/Daisy”
must be RJ-12 (6 Pin).
The connector from the Master to Daisy or Daisy to Daisy can be
either an RJ-11 or RJ-12, but only 4 contacts are required. The
cable must only contain 4 wires (not 6).
If you have a 25-pin serial port you can either use a DB25 to DB9
serial adapter (recommended), or build your own cable using a
DB25 connector. Contact Infinisource Technical Support for a
pinout diagram.
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•
The physical path of the cable must be as free as possible of electromagnetic interference (EMI) or radio frequency interference (RFI).
Shielded cable will decrease vulnerability to such interference, but
cannot guarantee its elimination. Avoid running cable over or near
florescent lighting, electric motors, power distribution panels,
transmitters or UTP network cable bundles. Try to keep the cable
length as short as possible. Data transmission problems may occur
if the cable is exposed to any such interference: loss of data, duplicate punch data, packet errors and corruption.
Cable Pinouts
Connect pin 2 on the DB9 to pin 1 on the RJ12. Then connect pin 3 on
the DB9 to pin 6 on the RJ12. Then connect pin 5 on the DB9 to pin 3
on the RJ12. Jumper pins 4 and 6 on the DB9 together and pins 1, 7 and
8 on the DB9 together.
See Figures HARDWARE-10 and 11 below.
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Figure HARDWARE-11: Cable Pinouts
Figure HARDWARE-12: Cable Pinouts
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Modem Clocks
Due to possible problems when running a modem clock on some types
of phone systems, we require that only a “two wire” phone cable be
used with our clocks (as opposed to the standard “four wire” cable).
This prevents possible damage to the clock motherboard or modem due
to power running through the extra two wires. We have provided a two
wire phone cable with the clock. If you need longer cables, please use
this cable as a template to properly modify a standard four wire phone
cable, or you can purchase a new cable of sufficient length from Infinisource.
If you have any questions, please call our Technical Support department
at (800)697-7010.
Ethernet Clocks
The Ethernet clock uses a standard Category 5 (CAT5) shielded network
cable. The clock comes with a 20 ft. cable. If a longer length is needed,
any standard CAT5 cable will work.
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How Do I Create Clock Groups?
The TimeForce system allows you to organize your time clocks by
assigning them to clock groups. Groups can be created based on their
location, the employees that will be using the clock, etc.
Clock groups are created from the “Clocks” section of the TimeForce
program.Open the TimeForce program and log in as an administratorlevel user.
1.
Click on the main “Clocks” navigation tab located at the top of the
screen.
2.
From the New Clocks section of the screen, click on [ADD
GROUP].
3.
To create a new clock group, click on the [ADD] icon located to the
right of the Name header.
4.
Enter a Name for this clock group.
5.
Click on the [CREATE] icon to add the group.
6.
Enter as many groups as desired. To remove a group, click on the
icon located to the right of each displayed group.
The Clock Group drop-down menu in the “Clock Settings” section of
the program will now have options to choose from.
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Finger ID Sensor Cleaning
Instructions
The following instructions walk you through cleaning the finger ID sensor on your IQ 1000, V800 or V850 time clock. Although maintenance
and handling requirements for the sensor are few in number, observance
of a few basics will help to ensure a high level of performance over the
life of the sensor.
Cleaning the Finger ID Sensor
Oily deposits from your finger accumulate on the surface of the template sensor after repeated use. These deposits can inhibit the functionality of the sensor. It is recommended that the sensor be cleaned at least
once per week, but it should also be cleaned anytime an oily residue is
visible on the sensor surface.
Use rubbing alcohol and a clean cotton cloth or tissue paper to remove
oily deposits. Do not use a soiled cloth or tissue paper to clean the sensor. A clean cotton cloth or tissue paper will absorb the deposits, but a
soiled cloth will smear deposits over the sensor surface. Rubbing alcohol is the preferred cleaning solution because it absorbs the oily residue
and evaporates quickly.
The use of nylon brushes or scouring pads, abrasive cleaning fluids or
powders, or steel wool is not recommended.
Finger ID Sensor Cleaning Instructions
214
Infinisource
Caring for the Finger ID Sensor
The sensor is designed to perform well even under harsh conditions.
Nevertheless, some precautions should be taken to avoid damage.
•
•
•
•
The sensor can be damaged by a discharge of static electricity from
your body. However, the ridge at the base of the sensor is made
with conductive plastic designed to discharge any static from your
skin or clothing before your finger comes in contact with the sensor
itself. It is recommended that you use a static discharge plate which
is connected to a ground plane (contact Infinisource Accessory
Sales for more information). You should always discharge the static
electricity from your body before touching the fingerprint sensor.
Do not place the clock close to a heat source, such as a radiator or
hot plate. The sensor should also be protected from excessive moisture or liquids.
Do not subject the sensor to heavy shocks or vibrations.
Do not allow the sensor to come into contact with metallic objects.
TimeForce Hardware Guide
215
Index
A
C
Accruals 94, 158
Add Clock 9
Add Company 8
Add/Edit Clocks 9
Add/Edit Database Connection 7
Additional Clock Codes 12
Additional Clock
Features 78, 147
Additional Features 43
Adjust Display Contrast 98
Admin Clock Interface 78
administrator password 43,
49, 147
Allowed Period 54
Arch Finger Pattern 201
Auto-Enter ID 154
Cable Pinouts 208
Cable Specifications 207
Card Number 125, 141
Card Range 17, 24
Card Reader Types 15
CAT5 Cable 28, 107, 190, 210
Category 3 or 5 Shielded Twisted
Pair Cable 207
Cellular Modem Clock 111
Check Existing Finger ID
Records 69
Check Finger ID 149
Clear Data Memory 45, 80
Clear Emp, Times 81
Clock Codes 11
Clock Communication
Troubleshooting 169
Clock Groups 211
Clock ID 9, 65, 106
Clock ID and Password 105, 153
Clock Information 93, 150
Clock Messages 62
Clock Modem password 49
Clock Number 65
Clock Passcode 92
B
barcode card reader 15
barcode time cards 47
Battery Backup Pack 99
BAUD rate 48
bell/buzzer 12
BLOCKS USED 44
BREAK Button 126, 146
INDEX
216
Clock Password 9, 66, 106
Clock Profile 115, 127
Clock Server 5, 103
Clock Setup 149
Clocking In and Out 22
ClockLink 3
ClockLink Scheduler 163
Collecting Data 35, 71, 125, 141
COM (Common) Relay Port 183
Com Port 18, 25, 53, 117, 128
Common Error Messages
(Enrollment Station) 205
Communications 152
Company Code 8
Company Information 150
Company Messages 62
Company Name 8
Configuring the Cellular Modem
Clock 111
Configuring the Ethernet
Clock 29, 109
Configuring the Live Lookup
Server 95
Configuring the Time Clock for
Live Lookup 96
Configuring the Wireless Time
Clock 29
Connecting the Battery Backup
Pack 99
Connecting the Bell/Buzzer and
Power Source 175
Connection Type 24, 52,
116, 128
Infinisource
Connection Type, Wireless
Settings 84
Content (Finger Enrollment
Station) 199
Contrast 98
Creating a Clock Profile 115, 127
Creating a Finger Template
(Enrollment Station) 202
Creating a Time Clock Profile 23
Creating an IQ 1000 Clock
Profile 51
Creating Clock Messages 62
Creating Scripts 164
crossover 28
Customizing Time Clock
Information 54, 117, 129
D
Date (Upload Date and
Time) 114
date format 48
DB25 Connector 207
DB-9 Connector 207
Default Schedules 150
Delete Finger ID 149
Deleting Existing Finger ID
Records 69, 124, 140
Department and Personal 94, 158
Department Entries 36, 41, 75
Department Messages 63
Department Override 36, 42, 77
Department Transfer 36, 42, 77
Departments at Clock 58, 134
TimeForce Hardware Guide
217
Determining Your Clock
Model 11
Determining Your Hardware
Configuration 173
Display Options 156
Door Security 48
Download Punches 165
Downloading Your Time
Clock 163
duplicate punch data 208
Templates 67, 123, 138
Enrollment Station Utility
Login 197
Enter SSID 83
ETC 100 Model Clock 17
ETC Clock Bell/Buzzer
Installation 173
ETC Clocks 1
Ethernet Clock
Troubleshooting 172
Ethernet Clocks 24, 28, 107, 210
E
Ethernet Settings 29, 46, 82, 109
Editing and Deleting Existing
Every Midnight (Dial Time) 113
Clock Profiles 25, 61, 121, 137 Existing Schedules 167
Editing and Deleting Existing
External Devices 155
Messages 65
F
Electrical Outlet (110-120
VAC) 107
Find Punches 94, 158
electrical outlet face-plate
Finding the Clock ID 32, 65, 106
mounting screw 191
Finding the Clock Password 32,
electrical outlet ground
66, 106
terminal 191
Finger Enrollment Station 195
electrical outlet mounting
Finger ID Devices 154
ears 191
Finger ID Settings 84
electromagnetic interference
Finger ID Templates 123, 138
(EMI) 208
Finger ID Version 150
Employee Messages 64
finger template 125, 141
Employees at Clock 56, 120, 133 fingerprint module 193, 194
Enable DHCP 111
Fingerprint Sensor Security
Enable Reader 154
Guard 193
Enabling the "View Image"
fingerprint verification 48
Option 204
four wire phone cable 210
Enrolling Finger ID
INDEX
218
G
Infinisource
Installing the ClockLink Utility 3
Installing the Live Lookup
Gateway 29, 31, 46, 83
Server 94
Global Security 124, 140, 149
Installing the Local ETC Time
Global Timeout 156
Clock 19
ground terminal 176
Installing the Static Discharge
ground wire 176
Plate 191
IntelliClock Options 47
H
IntelliClock Setup
Hardware Installation 18, 26, 107
Instructions 23
Hardware Installation (Cellular
IntelliClocks (IQ Clocks) 1, 12
Modem Clock) 112
Introduction 1
Hardware Installation (Finger
IP Address 24, 29, 30, 46, 53, 82,
Enrollment Station) 195
116, 117, 128, 129
HID card reader 15
IQ 1000 Battery Backup Pack 99
How Do I Create Clock
IQ 1000 Bell/Buzzer
Groups? 211
Installation 181
How Do I Find the Clock ID and
IQ 1000 Clock Messages 62
Password? 32
IQ 1000 Model Clock 1, 14
How Do I Find the Clock
IQ 1000 System Maintenance 67
Number and Password? 65
IQ 300 Clocks 1, 12, 35
How Do I Find the V800 Clock
IQ 300, 400 or 500 Time
ID and Password? 105
Clock 178
I
IQ 400 Clocks 1, 13, 37
IQ 500 Clocks 13, 39
Identifying a PoE Clock 190
IQ Clock Bell/Buzzer
IEEE 802.3af 189
Installation 178
IN Button 126, 146
In/Out Keys 153
J
Initiating a Manual
Job Tracking Entries 38, 40,
Upload 102, 114, 161
73, 142
Installing a Bell/Buzzer 173
Jobs at the Clock 59
Installing the Clock Server 5
TimeForce Hardware Guide
K
Key Click 47, 153
Key Tones 153
keypad entry 47
L
LCD Backlight 156
Live Lookup Server 95, 97
Local Area Network 29, 110
Loop Finger Pattern 201
M
magnetic card reader 15
Main Menu 44, 147
Manage Finger IDs 149
Manage Memory 151
Manual Only (Dial Time) 113
Manual Upload 102, 161
MEAL Button 126, 146
Meal/Break Keys 153
Memory 44, 80
Model 100 22
Modem Clock
Troubleshooting 170
Modem Clocks 18, 20,
25, 27, 108, 210
N
N.C. (Normally Closed) Relay
Port 183
N.O. (Normally Open) Relay
Port 183
negative terminal 176
219
Network Administrator 29
Network Interface Details 7
New Finger ID 149
O
On Demand Ethernet
Settings 100
OnDemand Options 119, 131
Options 85
Other Punch Options 43,
126, 146
OUT Button 126, 146
Outbound Call Times 113
P
packet errors 208
PACKETS STORED 44
Passwords 44, 49
Personal Clock Interface 93
Phone Number 18, 25,
53, 117, 128
PoE Clocks 189
PoE Specifications 189
Port Number 24, 53,
116, 117, 128, 129
positive terminal 176
power source negative wire 176
power source positive wire 176
Primary Host IP 119, 132
Primary Server Port 119, 132
Program Installation
(ClockLink) 3
Proximity card reader 49
INDEX
220
proximity card reader 15
Punch Restrictions 156
Push Server IP 159
Infinisource
Send Date and Time to Time
Clock 165
Serial Clock
Troubleshooting 169
Q
Serial Clocks 19, 27, 108, 207
Quality (Finger Enrollment
serial port 108
Station) 199
Set Call Times 101
Quick Punch 49, 156
SET CLOCK ID 44
Set Clock ID 45, 81
R
Set Date/Time, Manual 84
radio frequency interference
Set Dial Times 160
(RFI) 208
Set Gateway 31, 46, 83
Reboot Sequence 98
Set Gateway (Ethernet
relay 12
Clock) 110
Relay Events 48, 55, 117, 130
Set Global Timeout 81
Removing the Motherboard on Set IP Address 30, 46, 82
an ETC Clock 174
Set IP Address (Ethernet
Replacing the Motherboard on an Clock) 110
ETC Clock 177
Set Live Server 83
Reports 44, 150
Set Outbound Call Times 113
Require Finger ID for Menus 155 Set Push Server 83
RJ-11 connector 108
Set SSID 31
RJ-12 (6 Pin) Connector 207
Set Subnet Mask 31, 46, 82
RS-232 Connector 108
Set Subnet Mask (Ethernet
Rugged Edition 105
Clock) 110
Rugged Edition Battery
Set to Defaults 45, 80, 151
Charging 109
Setting Finger ID Security
Levels 70
S
Setting the Global Security
Scan Data Memory 81, 151
Level 71, 124, 140
Scheduling Scripts 165
Setting the IP Address 100
Security Settings, Wireless
Setting the Push Server IP 159
Settings 84
Setting Up a Scheduled Clock
TimeForce Hardware Guide
Download 163
Setting Up the Clock Server 7
Show Settings 46, 84, 154
Software Installation (Finger
Enrollment Station) 196
SSID 31
Standard Category 5 (CAT5)
cable 28, 107, 190, 210
Static Discharge Plate 191
static IP address 29
Storage Used 150
straight-through 28
Subnet Mask 29, 31, 46, 83
Supervisor Override 157
supervisor password 43, 49, 147
System Maintenance 44, 79
System Options 47, 120, 132
System Version 150
221
Time Offset 9
TimeForce Password 8
TimeForce Server 8
TimeForce Username 8
Troubleshooting (Finger
Enrollment Station) 202
two wire phone cable 210
U
Update Time 9
UPLOAD DATA 103
Upload Date/Time 114
Upload Interval 119, 132
Upload Relay Events 18, 24, 52,
116, 128
Upload Schedules 52, 128
Upload TimeForce Data to
TimeClock 165
Uploading the Date and Time 21,
T
33, 114
Tasks at the Clock 60
US/Euro Date 156
USB port 108
Testing Time Clock
Communications 19
Use System Time 21, 33
Time & Attendance Clock
Using Live Lookup Options 97
(100 Series) 22
Using the "View Image" Option
Time & Attendance Punches 35,
(Enrollment Station) 205
37, 39, 71, 125, 141
Using the Enrollment Station 198
Time (Upload Date and
Using the IQ 1000 Clock 67
Time) 115
Using the Model IQ 1000
Time Clock Reports 79
IntelliClock 51
Time Clock Usage
Using the Model IQ 300, 400 or
Instructions 22
500 IntelliClock 35
INDEX
222
Infinisource
V
W
V800 / V850 On Demand Ethernet Clock 159
V800 Clock 15
V850 Clock 16
Valid Punch Times 93, 158
Velocity Clocks 2, 15, 105
Viewing a Template Image
(Enrollment Station) 204
WAIT/ERROR 22
Whorl Finger Pattern 201
WiPort NR 190
wireless access point 31, 83
Wireless Settings 83
Wireless Time Clock 29
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