RT-N14UHP
User Guide
RT-N14UHP
Wireless-N High Power Router
E8824
First Edition
November 2013
Copyright © 2013 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described
in it, may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired,
modified or altered, unless such repair, modification of alteration is authorized
in writing by ASUS; or (2) the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF
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SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE
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FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL,
INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
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Table of contents
1 Overview
6
Package contents......................................................................................... 6
Hardware features........................................................................................ 7
2 Setting up your wireless network
11
Positioning your router............................................................................11
What you need............................................................................................12
Setting up your wireless router.............................................................12
Wired connection................................................................................13
Wireless connection...........................................................................14
Before you proceed............................................................................15
A. Disable any configured proxy servers................................15
B. Configure TCP/IP settings to automatically obtain an IP
address....................................................................................................17
C. Disable dial-up networking...................................................19
3 Network configuration using the web GUI
20
Logging in to the web GUI......................................................................20
Setting up the Internet connection.....................................................21
Quick Internet Setup (QIS) with auto-detection......................22
Setting up wireless security....................................................................26
Creating your Guest Network................................................................28
Using the Traffic Manager........................................................................30
Managing QoS (Quality of Service) Bandwidth........................30
Monitoring Traffic . .............................................................................32
Setting up Parental Control....................................................................33
Using the USB Application......................................................................34
Using AiDisk..........................................................................................34
Using Servers Center..........................................................................36
3G/4G.......................................................................................................42
Table of contents
Using AiCloud..............................................................................................44
Cloud Disk..............................................................................................45
Smart Access.........................................................................................47
Smart Sync.............................................................................................48
4. Configuring Advanced settings
49
Bridge..............................................................................................................49
Wireless MAC Filter.....................................................................................51
RADIUS Setting............................................................................................52
Professional...................................................................................................53
Setting up the DHCP Server...................................................................55
Route...............................................................................................................57
IPTV..................................................................................................................58
WAN.................................................................................................................59
Internet Connection...........................................................................59
Port Trigger............................................................................................62
Virtual Server/Port Forwarding......................................................64
DMZ67
DDNS........................................................................................................68
NAT Passthrough.................................................................................69
IPv6..................................................................................................................70
VPN Server....................................................................................................71
Firewall...........................................................................................................72
General....................................................................................................72
URL Filter................................................................................................72
Keyword filter.......................................................................................73
Network Services Filter......................................................................74
Table of contents
Administration.............................................................................................76
Operation Mode..................................................................................76
System.....................................................................................................77
Upgrading the firmware...................................................................78
Restoring/Saving/Uploading settings.........................................79
System Log....................................................................................................80
Download Master......................................................................................81
Configuring Bit Torrent download settings...............................82
NZB settings..........................................................................................83
5. Troubleshooting
84
Troubleshooting.........................................................................................84
ASUS DDNS Service...................................................................................88
Frequently Asked Questions (FAQs).............................................88
Appendices
90
Notices............................................................................................................90
Networks Global Hotline Information.............................................. 104
ASUS Contact information................................................................... 107
1
Overview
Package contents
RT-N14UHP wireless router
Network cable (RJ-45)
Power adapter
Quick Start Guide
Warranty card
• If any of the items is damaged or missing, contact ASUS for
technical inquiries and support. Refer to the ASUS Support
Hotline list at the back of this user manual.
• Keep the original packaging material in case you would need
future warranty services such as repair or replacement.
Hardware features
Front
Status indicators
LED
Power
Wireless
WAN
Wide Area
Network
LAN 1-4
Local Area
Network
Status
Indication
Off
No power or wireless signal is disabled
On
System ready
Flashing slowly
Rescue mode
Flashing quickly
WPS in progress
Off
No power
On
Wireless system ready
Flashing
Transmitting or receiving data (wireless)
Off
No power or no physical connection
On
Has physical connection to an Ethernet
network
Flashing
Transmitting or receiving data (through
Ethernet cable)
Off
No power or no physical connection
On
Has physical connection to an Ethernet
network
Flashing
Transmitting or receiving data (through
Ethernet cable)
Rear
Label
Reset
Description
Press this button for more than five seconds to restore the
system to its factory default settings.
Press this button to power on/off the wireless router.
Power
Insert the AC adapter into this port to connect your router to
a power source.
USB 2.0
WPS
WAN
LAN1-LAN4
USB 2.0 ports
Insert USB 2.0 devices such as USB hard disks or USB flash
drives into these ports.
Insert your iPad’s USB cable into one of these ports to
charge your iPad.
Press this button for more than four seconds to establish a
secure wireless connection with a WPS-supported wireless
device.
Connect an RJ-45 Ethernet cable to this port to establish
WAN connection.
Connect RJ-45 Ethernet cables to these ports to establish
LAN connection.
Bottom panel
1
2
Item
1
Description
Mounting hooks
Use the mounting hooks to mount your router on concrete or
wooden surfaces using two round head screws.
2
Air vents
These vents provide ventilation to your router.
Mounting the wireless router to a wall is not recommended as it
reduces wireless performance.
10
2
Setting up your wireless
network
Positioning your router
To get the best wireless network performance from your wireless
router, follow the recommendations below:
• Place the wireless router at the center of your network for
maximum wireless coverage.
• Keep the device away from metal obstructions and away from
direct sunlight.
• Keep the device away from 802.11g or 20MHz only Wi-Fi
devices, 2.4GHz computer peripherals, Bluetooth devices,
cordless phones, transformers, heavy-duty motors, fluorescent
lights, microwave ovens, refrigerators, and other industrial
equipment to prevent signal interference or loss.
• For the best front-to-rear wireless coverage, place the wireless
router in an upright position.
• For the best upward and downward wireless coverage, place
the wireless router in an inclined position.
• Always update to the latest firmware. Visit the ASUS website at
http://support.asus.com to get the latest firmware updates.
11
What you need
To set up your network, you need one or two computers that meet
the following system requirements:
• Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX)
• IEEE 802.11b/g/n wireless capability
• An installed TCP/IP service
• Web browser such as Microsoft Internet Explorer, Mozilla
Firefox, Apple Safari, or Google Chrome
• If your computer does not have built-in wireless capabilities,
install an IEEE 802.11b/g/n WLAN adapter to your computer
to connect to the network.
• The Ethernet RJ-45 cables used to connect the network
devices should not exceed 100 meters.
Setting up your wireless router
• Use a wired connection when setting up your wireless router
to avoid possible wireless setup issues.
• Before setting up your ASUS wireless router, do the following:
• If you are replacing an existing router, disconnect it from
your network.
• Disconnect the cables/wires from your existing modem. If
your modem has a backup battery, remove it as well.
• Reboot your computer (recommended).
12
Wired connection
Your wireless router supports both a straight-through or
crossover cable when setting up a wired connection.
To set up a network using a wired connection:
1. Insert your wireless router’s AC adapter to the DC-In port and
plug it to a power outlet.
2. Using the bundled network cable, connect your computer to
your wireless router’s LAN port.
RT-N14UHP
Ensure that the LAN LED is blinking.
3 Using another network cable, connect your modem to your
wireless router’s WAN port.
4. Insert your modem’s AC adapter to the DC-In port and plug it
to a power outlet.
13
Wireless connection
To set up your wireless network:
1. Insert your wireless router’s AC adapter to the DC-In port and
plug it to a power outlet.
2 Using the bundled network cable, connect your modem to your
wireless router’s WAN port.
3. Insert your modem’s AC adapter to the DC-In port and plug it
to a power outlet.
4. Install an IEEE 802.11b/g/n WLAN adapter on your computer.
• For details on connecting to a wireless network, refer to the
WLAN adapter’s user manual.
• To set up the security settings for your network, refer to the
section Setting up wireless security.
RT-N14UHP
14
Before you proceed
Before configuring your wireless router, apply the steps
described in this section to each computer on the network to
avoid problems connecting to the wireless network.
A. Disable any configured proxy servers.
Windows® 7
1. Click Start > Internet
Explorer.
2. Click Tools >
Internet options >
Connections tab >
LAN settings.
15
3. From the Local Area
Network (LAN) Settings
window, uncheck Use a
proxy server for your LAN.
4. Click OK then Apply.
MAC OSX
1. From your Apple
Safari browser, click
Safari > Preferences
> Advanced. On the
Proxies item, click
Change Settings...
2. From the Network
screen, uncheck FTP
Proxy and Web Proxy
(HTTP).
3. Click OK then Apply.
16
B.
Configure TCP/IP settings to automatically obtain an
IP address.
Windows® 7
1. Click Start > Control Panel
> Network and Internet
> Network and Sharing
Center > Change adapter
settings.
2. On the Network Connections
window, click on Local Area
Connection.
3. On the Local Area Connection
Network Status window, click
Properties.
4. Select Internet Protocol
Version 4 (TCP/IPv4) or
Internet Protocol Version
6 (TCP/IPv6), then click
Properties.
17
6. Tick Obtain an IP address
automatically.
7. Click OK.
MAC OSX
1. Click Apple Menu
>System Preferences >
Network
2. Click Ethernet on the
left panel.
3. On the Configure IPv4,
item select Using
DHCP.
4. Cllick Apply.
18
C. Disable dial-up networking
Windows® 7
1. Click Start > Internet
Explorer.
2. Click Tools > Internet
Options > Connections
tab.
3. Tick Never dial a
connection.
4. Click Apply then OK.
19
3
Network configuration using
the web GUI
Logging in to the web GUI
Your ASUS Wireless Router uses a web-based user interface that
allows you to configure the router using any web browser such as
Internet Explorer, Mozilla Firefox, Apple Safari, or Google Chrome.
To log in to the web GUI:
1. Launch your web browser and manually key in the wireless
router’s default IP address: 192.168.1.1 or default domain
name: http://router.asus.com.
2. On the login page, key in the default user name (admin) and
password (admin).
The server 192.168.1.1 at RT-N14UHP requires a username and password.
20
3. The wireless router GUI provides access to various
configuration settings.
Setting up the Internet connection
When setting up the Internet connection for the first time, press
the Reset button on your wireless router to reset it to its factory
default settings.
21
Quick Internet Setup (QIS) with auto-detection
The Quick Internet Setup (QIS) feature guides you in quickly
setting up your Internet connection.
To use QIS with auto-detection:
1. Launch a web browser such as Internet Explorer, Mozilla Firefox,
Apple Safari, or Google Chrome.
2. Quick Internet Setup will launch automatically. Click Next.
• If QIS failed to launch automatically, manually launch your
wireless router's web GUI to access the QIS page. To do this,
follow these steps:
1.On your web browser, key in http://192.168.1.1 or
http://router.asus.com.
2.On the login page, key in the default username admin and
password admin.
3.Click Quick Internet Setup on the navigation panel.
22
3. Key in a new administrator password to prevent unauthorized
access to the router. Click Next.
4. Select Wireless router mode, Repeater mode, or Access Point
(AP) mode. Click Next.
To set up a wireless network with Internet access, use Wireless
router mode.
23
5. The wireless router will attempt to identify your connection
type. If needed, select the necessary connection type and key in
any necessary information required, such as your ISP user name
and password.
Obtain the necessary information about your Internet
connection type and additional login information from your
Internet Service Provider.
• Auto-detection of your ISP connection type takes place when
you configure the wireless router for the first time or when
your wireless router is reset to its default settings.
• If QIS failed to detect your Internet connection type, click Skip
to manual setting and manually configure your connection
settings.
24
6. In the Wireless setting screen, key in a network name (SSID)
and assign a security key for your wireless connection. Click
Apply.
7. A summary of your network settings will be displayed. Click
Next to continue.
25
Setting up wireless security
To protect your wireless network from unauthorized access, you
need to configure your router’s security settings.
To set up the wireless security settings:
1. Key in 192.168.1.1 or http://router.asus.com on your web
browser.
2. On the login screen, key in the default user name (admin) and
password (admin), then click OK. The wireless router’s web GUI
launches.
3. On the Network Map screen, the System Status area displays
the SSID (Service Set Identifier), Authentication Method, and
security key settings of your wireless network.
26
4. On the Wireless name (SSID) field, key in a unique name for
your wireless network.
5. From the Authentication Method dropdown list, select the
encryption method for your wireless network.
The IEEE 802.11n standard prohibits using High Throughput
with WEP or WPA-TKIP as the unicast cipher. If you use these
encryption methods, your data rate will drop to IEEE 802.11g
54Mbps connection.
6. Key in your security passkey.
7. Click Apply.
27
Creating your Guest Network
Setting up a Guest Network provides wireless Internet
connectivity for temporary visitors while restricting access to your
private network.
To create your guest network:
1. Click Guest Network on the navigation panel.
2. Click Enable.
3. To configure additional options, click any of the items listed.
28
4. Assign a wireless name for your temporary network on the
Network Name (SSID) field.
5. Select an Authentication Method.
6. Select a WEP Encryption method.
7. Specify the Access time or click Limitless.
8. Select Disable or Enable on the Access Intranet item.
9. Click Apply.
29
Using the Traffic Manager
Managing QoS (Quality of Service) Bandwidth
The Quality of Service feature allows you to set the bandwidth
priority and manage network traffic.
To set up QoS:
1. Click Traffic Manager on the navigation panel and click the
QoS tab.
2. Click ON to enable QoS.
3. Click Save.
Your bandwidth information is available from your ISP.
30
3. If you want to prioritize specific network applications and
network services, click User-defined Priority on the upperright hand corner.
4. Adjust the values as needed. Click Apply.
31
Monitoring Traffic
Click the Traffic Monitor tab to view real-time or historical
bandwidth information of your Internet, Wired, and Wireless
connections.
32
Setting up Parental Control
Parental Control allows you to control the Internet access time.
Users can set the time limit for a client’s network usage.
To use the parental control function:
1. From the navigation panel, go to General > Parental control.
2. Click ON to enable Parental Control.
3. Select the client whose network usage you want to control.
You may also key in the client’s MAC address in the Client MAC
Address column.
Ensure that the client name does not contain special characters
or spaces as this may cause the router to function abnormally.
4. Click or to add or delete the client’s profile.
5. Set up the allowed time limit in Time Management map. Drag
and drop a desired time zone to allow client’s network usage.
6. Click OK.
7. Click Apply to save the settings.
33
Using the USB Application
The USB Applications function provides AiDisk, Servers Center,
Network Printer Server and Download Master submenus.
To use the server functions, you need to insert a USB storage
device, such as a USB hard disk or USB flash drive, in the USB 2.0
port on the rear panel of your wireless router. Ensure that the
USB storage device is formatted and partitioned properly. Refer
to the ASUS website at http://event.asus.com/2009/networks/
disksupport/ for the file system support table.
Using AiDisk
AiDisk allows you to share files stored on a connected USB device
through the Internet. AiDisk also assists you with setting up ASUS
DDNS and an FTP server.
To use AiDisk:
1. From the navigation panel, go to General > USB application,
then click the AiDisk icon.
2. From the Welcome to AiDisk wizard screen, click Go.
34
3. Select the access rights that you want to assign to the clients
accessing your shared data.
4. Create your domain name via the ASUS DDNS services, read
the Terms of Service and then select I will use the service and
accept the Terms of service and key in your domain name.
When done, click Next.
You can also select Skip ASUS DDNS settings then click Next
to skip the DDNS setting.
5. Click Finish to complete the setting.
6. To access the FTP site that you created, launch a web browser
or a third-party FTP client utility and key in the ftp link
(ftp://<domain name>.asuscomm.com) you have previously
created.
35
Using Servers Center
Servers Center allows you to share the media files from the USB
disk via a Media Server directory, Samba share service, or FTP share
service. You can also configure other settings for the USB disk in
the Servers Center.
Using Media Server
Your wireless router allows DLNA-supported devices to access
multimedia files from the USB disk connected to your wireless
router.
Before using the DLNA Media Server function, connect your
device to the RT-N14UHP’s network.
36
To launch the Media Server setting page, go to General > USB
application > Servers Center > Media Servers tab. Refer to the
following for the descriptions of the fields:
• Enable DLNA Media Server: Select ON/OFF to enable/
disable the DLNA Media Server.
• Enable iTunes Server?: Select ON/OFF to enable/disable the
iTunes Server.
• Media server directory: Select your media server directory
and click Apply to share files from the USB disk to media
devices in the network.
• Media Server Status: Displays the status of the media server.
Using Network Place (Samba) Share service
Network Place (Samba) Share allows you to set up the accounts
and permissions for the Samba service.
To use Samba share:
1. From the navigation panel, go to General > USB application >
Servers Center.
Network Place (Samba) Share is enabled by default.
37
2. Follow the steps below to add, delete, or modify an account.
To create a new account:
to add new account.
a) Click
b)In the Account and Password fields, key in the name and
password of your network client. Retype the password to
confirm. Click Add to add the account to the list.
To delete an existing account:
a) Select the account that you want to delete.
b) Click .
c)When prompted, click Delete to confirm the account
deletion.
To add a folder:
a) Click .
b)Enter the folder name, and click Add. The folder that you
created will be added to the folder list.
38
3. From the list of folders, select the type of access permission
that you want to assign for specific folders:
• R/W: Select this option to assign read/write access.
• R: Select this option to assign read-only access.
• No: Select this option if you do not want to share a specific
file folder.
4. Click Apply to apply the changes.
Using the FTP Share service
FTP share enables an FTP server to share files from USB disk to
other devices via your local area network or via the Internet.
Ensure that you safely remove the USB disk. Incorrect removal of
the USB disk may cause data corruption.
39
To use FTP Share service:
Ensure that you have set up your FTP server through
AiDisk. For more details, refer to the section Using AiDisk.
1. From the navigation panel, click General > USB application >
Servers Center > FTP Share tab.
2. From the list of folders, select the type of access rights that you
want to assign for specific folders:
• R/W: Select to assign read/write access for a specific folder.
• W: Select to assign write only access for a specific folder.
• R: Select to assign read only access for a specific folder.
• No: Select this option if you do not want to share a specific
folder.
3. Click Apply to confirm the changes.
4. To access the FTP server, key in the ftp link
ftp://<hostname>.asuscomm.com and your user name and
password on a web browser or a third-party FTP utility.
40
Miscellaneous setting
Miscellaneous setting allows you to configure other settings for
the USB disk, including the maximum number of user logins,
the device name, work group, and character set used on the FTP
server.
To configure Miscellaneous settings:
1. From the navigation panel, click General > USB application >
Servers Center > Miscellaneous setting tab.
2. Configure the following settings:
• Maximum Login User
Set the maximum number of concurrent connections of the
Network Neighborhood or FTP Server.
Some FTP clients may establish more than one connection.
Setting this number too low will lead to login failures.
• Device Name
Assigns the name of the device as shown on the network. For
example, for a device with the name ABC, enter //ABC on the
Internet Explorer address bar to access the Network Place
service.
41
• Work Group
Assigns the name of the local RT-N14UHP network as seen in
Network Neighborhood.
NOTE: For Device Name and Work Group, the standard
input characters include letters (a-z, A-Z), digits (0-9), space,
underscores(_), and hyphens(-). The first and last character
should not contain any spaces. An invalid workgroup name
makes it harder for other devices to find your device in the
network.
• Character set on FTP Server
Select the appropriate encoding used during data exchange
on the FTP server.
3G/4G
3G/4G USB modems can be connected to RT-N14UHP to allow
Internet access.
For a list of verified USB modems, please visit:
http://event.asus.com/2009/networks/3gsupport/
42
To set up 3G/4G internet access:
1. From the navigation panel, click General > USB application >
3G/4G.
2. In the Enable USB Modem field, select Yes.
3. Set up the following:
• Location: Select your 3G/4G service provider’s location from
the dropdown list.
• ISP: Select your Internet Service Provider (ISP) from the
dropdown list.
• APN (Access Point Name) service (optional): Contact your
3G/4G service provider for detailed information.
• Dial Number and PIN code: The 3G/4G provider’s access
number and PIN code for connection.
PIN code may vary from different providers.
• Username / Password: The username and password will be
provided by the 3G/4G network carrier.
• USB Adapter: Choose your USB 3G / 4G adapter from the
dropdown list. If you are not sure of your USB adapter’s
model or the model is not listed in the options, select Auto.
4. Click Apply.
The router will reboot for the settings to take effect.
43
Using AiCloud
AiCloud is a cloud service application that allows you to save, sync,
share, and access your files.
To use AiCloud:
1. From Google Play Store or Apple Store, download and install
the ASUS AiCloud app to your smart device.
2. Connect your smart device to your network. Follow the
instructions to complete the AiCloud setup process.
44
Cloud Disk
To create a cloud disk:
1. Insert a USB storage device into the wireless router.
2. Turn on Cloud Disk.
3.Go to https://www.asusnetwork.net and enter the router
login account and password. For better user experience, we
recommend that you use Google Chrome or Firefox.
45
4.You can now start accessing Cloud Disk files on devices
connected to the network.
When accessing the devices that are connected to the network,
you need to enter the device’s user name and password
manually, which will not be saved by AiCloud for security reason.
46
Smart Access
The Smart Access function allows you to easily access your home
network via your router’s domain name.
NOTES:
• You can create a domain name for your router with ASUS
DDNS. For more details, refer to section DDNS.
• By default, AiCloud provides a secure HTTPS connection. Key
in https://[yourASUSDDNSname].asuscomm.com for a very
secure Cloud Disk and Smart Access usage.
47
Smart Sync
To use Smart Sync:
1. Launch AiCloud, click Smart Sync > Go.
2. Select ON to enable Smart Sync.
3. Click Add new account.
4. Enter your ASUS WebStorage account password and select the
directory that you want to sync with WebStorage.
5. Click Apply.
48
4. Configuring Advanced settings
Bridge
Bridge or WDS (Wireless Distribution System) allows your ASUS
wireless router to connect to another wireless access point
exclusively, preventing other wireless devices or stations to access
your ASUS wireless router. It can also be considered as a wireless
repeater where your ASUS wireless router communicates with
another access point and other wireless devices.
To set up the wireless bridge:
1. From the navigation panel, go to Advanced Settings >
Wireless > Bridge tab.
2. Select the frequency band for the wireless bridge.
3. In the AP Mode field, select any of these options:
• AP Only: Disables the Wireless Bridge function.
• WDS Only: Enables the Wireless Bridge feature but prevents
other wireless devices/stations from connecting to the router.
49
• HYBRID: Enables the Wireless Bridge feature and allows
other wireless devices/stations to connect to the router.
In Hybrid mode, wireless devices connected to the ASUS
wireless router will only receive half the connection speed of
the Access Point.
4. In the Connect to APs in list field, click Yes if you want to
connect to an Access Point listed in the Remote AP List.
5. In the Control Channel field, select the operating channel
for the wireless bridge. Select Auto to allow the router to
automatically select the channel with the least amount of
interference.
Channel availability varies per country or region.
6. On the Remote AP List, key in a MAC address and click the Add
button
to enter the MAC address of other available Access
Points.
Any Access Point added to the list should be on the same
Control Channel as the ASUS wireless router.
7. Click Apply.
50
Wireless MAC Filter
Wireless MAC filter provides control over packets transmitted to
a specified MAC (Media Access Control) address on your wireless
network.
To set up the Wireless MAC filter:
1. From the navigation panel, go to Advanced Settings >
Wireless > Wireless MAC Filter tab.
2. In the Frequency field, select the frequency band that you
want to use for the Wireless MAC filter.
3. In the MAC Filter Mode dropdown list, select either Accept or
Reject.
• Select Accept to allow devices in the MAC filter list to access
to the wireless network.
• Select Reject to prevent devices in the MAC filter list to
access to the wireless network.
button and key in the
4. On the MAC filter list, click the Add
MAC address of the wireless device.
5. Click Apply.
51
RADIUS Setting
RADIUS (Remote Authentication Dial In User Service) Setting
provides an extra layer of security when you choose WPAEnterprise, WPA2-Enterprise, or Radius with 802.1x as your
Authentication Mode.
To set up wireless RADIUS settings:
1. Ensure that the wireless router’s authentication mode is set to
WPA-Enterprise, WPA2-Enterprise, or Radius with 802.1x.
2. From the navigation panel, go to Advanced Settings >
Wireless > RADIUS Setting.
3. Select the frequency band.
4. In the Server IP Address field, key in your RADIUS server’s IP
Address.
5. In the Connection Secret field, assign the password to access
your RADIUS server.
6. Click Apply.
52
Professional
The Professional screen provides advanced configuration options.
We recommend that you use the default values on this page.
In the Professional Settings screen, you can configure the
following:
• Frequency: Select the frequency band that the professional
settings will be applied to.
• Enable Radio: Select Yes to enable wireless networking.
Select No to disable wireless networking.
• Date to Enable Radio (weekdays): You can specify which
days of the week wireless networking is enabled.
• Time of Day to Enable Radio: You can specify a time range
when wireless networking is enabled during the week.
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• Date to Enable Radio (weekend): You can specify which
days of the weekend wireless networking is enabled.
• Time of Day to Enable Radio: You can specify a time range
when wireless networking is enabled during the weekend.
• Set AP isolated: The Set AP isolated item prevents wireless
devices on your network from communicating with each
other. This feature is useful if many guests frequently join or
leave your network. Select Yes to enable this feature or select
No to disable.
• Multicast rate (Mbps): Select the multicast transmission
rate or click Disable to switch off simultaneous single
transmission.
• Preamble Type: Preamble Type defines the length of time
that the router spent for CRC (Cyclic Redundancy Check). CRC
is a method of detecting errors during data transmission.
Select Short for a busy wireless network with high network
traffic. Select Long if your wireless network is composed of
older or legacy wireless devices.
• RTS Threshold: Select a lower value for RTS (Request to
Send) Threshold to improve wireless communication in a
busy or noisy wireless network with high network traffic and
numerous wireless devices.
• DTIM Interval: DTIM (Delivery Traffic Indication Message)
Interval or Data Beacon Rate is the time interval before a
signal is sent to a wireless device in sleep mode indicating
that a data packet is awaiting delivery. The default value is
three milliseconds.
• Beacon Interval: Beacon Interval is the time between one
DTIM and the next. The default value is 100 milliseconds.
Lower the Beacon Interval value for an unstable wireless
connection or for roaming devices.
• Enable TX Bursting: Enable TX Bursting improves
transmission speed between the wireless router and 802.11g
devices.
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• Wireless multicast forwarding: Select Enable to allow the
wireless router to forward multicast traffic to other wireless
devices that support multicast. Select Disable to prevent the
router from forwarding multicast transmissions.
• Enable WMM APSD: Enable WMM APSD (Wi-Fi Multimedia
Automatic Power Save Delivery) to improve power
management between wireless devices. Select Disable to
switch off WMM APSD.
• TX Power adjustment: TX Power adjustment refers to the
milliWatts (mW) needed to power the radio signal output of
the wireless router. Enter a value between 0 to 100.
Increasing the TX Power adjustment values may affect the
stability of the wireless network.
Setting up the DHCP Server
Your wireless router uses DHCP to assign IP addresses
automatically on your network. You can specify the IP address
range and lease time for the clients on your network.
To configure the DHCP server:
1. Click LAN on the navigation panel.
2. Click the DHCP Server tab.
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3. In the Enable the DHCP Server field, tick Yes.
4. In the IP Pool Starting Address field, key in the starting IP
address.
5. In the IP Pool Ending Address field, key in the ending IP
address.
6. In the Lease Time field, specify in seconds when an assigned
IP address will expire. Once it reaches this time limit, the DHCP
server will then assign a new IP address.
• ASUS recommeds that you use an IP address format of
192.168.1.xxx (where xxx can be any number between 2 and
254) when specifying an IP address range.
• An IP Pool Starting Address should not be greater than the IP
Pool Ending Address.
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Route
If your network makes use of more than one wireless router, you
can configure a routing table to share the same Internet service.
We recommend that you do not change the default route
settings unless you have advanced knowledge of routing tables.
To configure the LAN Routing table:
1. From the navigation panel, go to Advanced Settings > LAN >
Route tab.
2. On the Enable static routes field, choose Yes.
3. On the Static Route List, enter the network information of
other access points or nodes. Click the Add
or Delete
button to add or remove a device on the list.
4. Click Apply.
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IPTV
The wireless router supports connection to IPTV services through
an ISP or a LAN. The IPTV tab provides the configuration settings
needed to set up IPTV, VoIP, multicasting, and UDP for your service.
Contact your ISP for specific information regarding your service.
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WAN
Internet Connection
The Internet Connection screen allows you to configure the
settings of various WAN connection types.
To configure the WAN connection settings:
1. From the navigation panel, go to Advanced Settings > WAN >
Internet Connection tab.
2. Configure the following settings below. When done, click
Apply.
• WAN Connection Type: Choose your Internet Service Provider
type. The choices are Automatic IP, PPPoE, PPTP, L2TP or
fixed IP. Consult your ISP if the router is unable to obtain a
valid IP address or if you are unsure the WAN connection type.
• Enable WAN: Select Yes to allow the router Internet access.
Select No to disable Internet access.
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• Enable NAT: NAT (Network Address Translation) is a system
where one public IP (WAN IP) is used to provide Internet
access to network clients with a private IP address in a LAN.
The private IP address of each network client is saved in a NAT
table and is used to route incoming data packets.
• Enable UPnP: UPnP (Universal Plug and Play) allows several
devices (such as routers, televisions, stereo systems, game
consoles, and cellular phone), to be controlled via an IP-based
network with or without a central control through a gateway.
UPnP connects PCs of all form factors, providing a seamless
network for remote configuration and data transfer. Using
UPnP, a new network device is discovered automatically.
Once connected to the network, devices can be remotely
configured to support P2P applications, interactive gaming,
video conferencing, and web or proxy servers. Unlike Port
forwarding, which involves manually configuring port
settings, UPnP automatically configures the router to accept
incoming connections and direct requests to a specific PC on
the local network.
• Connect to DNS Server: Allows this router to get the DNS
IP address from the ISP automatically. A DNS is a host on
the Internet that translates Internet names to numeric IP
addresses.
• Authentication: This item may be specified by some ISPs.
Check with your ISP and fill them in if required.
• Host Name: This field allows you to provide a host name for
your router. It is usually a special requirement from your ISP.
If your ISP assigned a host name to your computer, enter the
host name here.
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• MAC Address: MAC (Media Access Control) address is a
unique identifier for your networking device. Some ISPs
monitor the MAC address of networking devices that connect
to their service and reject any unrecognized device that
attempt to connect. To avoid connection issues due to an
unregistered MAC address, you can:
• Contact your ISP and update the MAC address associated
with your ISP service.
• Clone or change the MAC address of the ASUS wireless
router to match the MAC address of the previous networking
device recognized by the ISP.
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Port Trigger
Port range triggering opens a predetermined incoming port for a
limited period of time whenever a client on the local area network
makes an outgoing connection to a specified port. Port triggering
is used in the following scenarios:
• More than one local client needs port forwarding for the
same application at a different time.
• An application requires specific incoming ports that are
different from the outgoing ports.
To set up Port Trigger:
1. From the navigation panel, go to Advanced Settings > WAN >
Port Trigger tab.
2. Configure the following settings below. When done, click
Apply.
• Enable Port Trigger: Choose Yes to enable Port Trigger.
• Well-Known Applications: Select popular games and web
services to add to the Port Trigger List.
• Description: Enter a short name or description for the service.
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• Trigger Port: Specify a trigger port to open the incoming port.
• Protocol: Select the protocol, TCP, or UDP.
• Incoming Port: Specify an incoming port to receive inbound
data from the Internet.
• Protocol: Select the protocol, TCP, or UDP.
• When connecting to an IRC server, a client PC makes an
outgoing connection using the trigger port range 66660-7000.
The IRC server responds by verifying the username and
creating a new connection to the client PC using an incoming
port.
• If Port Trigger is disabled, the router drops the connection
because it is unable to determine which PC is requesting for
IRC access. When Port Trigger is enabled, the router assigns an
incoming port to receive the inbound data. This incoming port
closes once a specific time period has elapsed because the
router is unsure when the application has been terminated.
• Port triggering only allows one client in the network to use
a particular service and a specific incoming port at the same
time.
• You cannot use the same application to trigger a port in more
than one PC at the same time. The router will only forward the
port back to the last computer to send the router a request/
trigger.
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Virtual Server/Port Forwarding
Port forwarding is a method to direct network traffic from the
Internet to a specific port or a specific range of ports to a device
or number of devices on your local network. Setting up Port
Forwarding on your router allows PCs outside the network to
access specific services provided by a PC in your network.
When port forwarding is enabled, the ASUS router blocks
unsolicited inbound traffic from the Internet and only allows
replies from outbound requests from the LAN. The network
client does not have access to the Internet directly, and vice
versa.
To set up Port Forwarding:
1. From the navigation panel, go to Advanced Settings > WAN >
Virtual Server / Port Forwarding tab.
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2. Configure the following settings below. When done, click
Apply.
• Enable Port Forwarding: Choose Yes to enable Port
Forwarding.
• Famous Server List: Determine which type of service you
want to access.
• Famous Game List: This item lists ports required for popular
online games to work correctly.
• FTP Server Port: Avoid assigning the port range 20:21 for
your FTP server as this would conflict with the router’s native
FTP server assignment.
• Service Name: Enter a service name.
• Port Range: If you want to specify a Port Range for clients
on the same network, enter the Service Name, the Port
Range (e.g. 10200:10300), the LAN IP address, and leave the
Local Port empty. Port range accepts various formats such
as Port Range (300:350), individual ports (566,789) or Mix
(1015:1024,3021).
• When your network’s firewall is disabled and you set 80 as the
HTTP server’s port range for your WAN setup, then your http
server/web server would be in conflict with the router’s web
user interface.
• A network makes use of ports in order to exchange data,
with each port assigned a port number and a specific task.
For example, port 80 is used for HTTP. A specific port can only
be used by one application or service at a time. Hence, two
PCs attempting to access data through the same port at the
same time would fail. For example, you cannot set up Port
Forwarding for port 100 for two PCs at the same time.
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• Local IP: Key in the client’s LAN IP address.
Use a static IP address for the local client to make port
forwarding work properly. Refer to section LAN for information.
• Local Port: Enter a specific port to receive forwarded packets.
Leave this field blank if you want the incoming packets to be
redirected to the specified port range.
• Protocol: Select the protocol. If you are unsure, select BOTH.
To check if Port Forwarding has been configured successfully:
• Ensure that your server or application is set up and running.
• You will need a client outside your LAN but has Internet
access (referred to as “Internet client”). This client should not
be connected to the ASUS router.
• On the Internet client, use the router’s WAN IP to access the
server. If port forwarding has been successful, you should be
able to access the files or applications.
Differences between port trigger and port forwarding:
• Port triggering will work even without setting up a specific
LAN IP address. Unlike port forwarding, which requires a
static LAN IP address, port triggering allows dynamic port
forwarding using the router. Predetermined port ranges are
configured to accept incoming connections for a limited
period of time. Port triggering allows multiple computers
to run applications that would normally require manually
forwarding the same ports to each PC on the network.
• Port triggering is more secure than port forwarding since the
incoming ports are not open all the time. They are opened
only when an application is making an outgoing connection
through the trigger port.
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DMZ
Virtual DMZ exposes one client to the Internet, allowing this
client to receive all inbound packets directed to your Local Area
Network.
Inbound traffic from the Internet is usually discarded and routed
to a specific client only if port forwarding or a port trigger has
been configured on the network. In a DMZ configuration, one
network client receives all inbound packets.
Setting up DMZ on a network is useful when you need incoming
ports open or you want to host a domain, web, or e-mail server.
Opening all the ports on a client to the Internet makes the
network vulnerable to outside attacks. Please be aware of the
security risks involved in using DMZ.
To set up DMZ:
1. From the navigation panel, go to Advanced Settings > WAN >
DMZ tab.
2. Configure the setting below. When done, click Apply.
• IP address of Exposed Station: Key in the client’s LAN IP
address that will provide the DMZ service and be exposed
on the Internet. Ensure that the server client has a static IP
address.
To remove DMZ:
1. Delete the client’s LAN IP address from the IP Address of
Exposed Station text box.
2. When done, click Apply.
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DDNS
Setting up DDNS (Dynamic DNS) allows you to access the router
from outside your network through the provided ASUS DDNS
Service or another DDNS service.
To set up DDNS:
1. From the navigation panel, go to Advanced Settings > WAN >
DDNS tab.
2. Configure the following settings below. When done, click
Apply.
• Enable the DDNS Client: Enable DDNS to access the ASUS
router via the DNS name rather than WAN IP address.
• Server and Host Name: Choose ASUS DDNS or other DDNS.
If you want to use ASUS DDNS, fill in the Host Name in the
format of xxx.asuscomm.com (xxx is your host name).
• If you want to use a different DDNS service, click FREE TRIAL
and register online first. Fill in the User Name or E-mail
Address and Password or DDNS Key fields.
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• Enable wildcard: Enable wildcard if your DDNS service
requires one.
• DDNS service will not work under these conditions:
• When the wireless router is using a private WAN IP address
(192.168.x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow
text.
• The router may be on a network that uses multiple NAT tables.
NAT Passthrough
NAT Passthrough allows a Virtual Private Network (VPN)
connection to pass through the router to the network clients.
PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP
Passthrough are enabled by default.
To enable / disable the NAT Passthrough settings, go to the
Advanced Settings > WAN > NAT Passthrough tab. When done,
click Apply.
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IPv6
This wireless router supports IPv6 addressing, a system that
supports more IP addresses. This standard is not yet widely
available. Contact your ISP if your Internet service supports IPv6.
To set up IPv6:
1. From the navigation panel, go to Advanced Settings > IPv6.
2. Select your Connection Type. The configuration options vary
depending on your selected connection type.
3. Enter your IPv6 LAN and DNS settings.
4. Click Apply.
Please refer to your ISP regarding specific IPv6 information for
your Internet service.
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VPN Server
VPN (Virtual Private Network) provides a secure communication
to a remote computer or remote network using a public network
such as the Internet.
Before setting up a VPN connection, you would need the IP
address or domain name of the VPN server you are trying to
access.
To set up access to a VPN server:
1. From the navigation panel, go to Advanced Settings > VPN
Server.
2. On the Enable PPTP Server field, select Yes.
3. On the Network Place (Samba) Support field, select Yes.
4. Enter the user name and password for accessing the VPN server.
Click the
button.
5. Click Apply.
For advanced VPN server settings, click the VPN Server tab to
configure broadcast support, authentication, MPPE Encryption,
and Client IP address range.
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Firewall
The wireless router can serve as a hardware firewall for your
network.
The Firewall feature is enabled by default.
General
To set up basic Firewall settings:
1. From the navigation panel, go to Advanced Settings >
Firewall > General tab.
2. On the Enable Firewall field, select Yes.
3. On the Enable DoS protection, select Yes to protect your
network from DoS (Denial of Service) attacks though this may
affect your router’s performance.
4. You can also monitor packets exchanged between the LAN and
WAN connection. On the Logged packets type, select Dropped,
Accepted, or Both.
5. Click Apply.
URL Filter
You can specify keywords or web addresses to prevent access to
specific URLs.
The URL Filter is based on a DNS query. If a network client has
already accessed a website such as http://www.abcxxx.com,
then the website will not be blocked (a DNS cache in the system
stores previously visited websites). To resolve this issue, clear the
DNS cache before setting up the URL Filter.
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To set up a URL filter:
1. From the navigation panel, go to Advanced Settings >
Firewall > URL Filter tab.
2. On the Enable URL Filter field, select Enabled.
button.
3. Enter a URL and click the
4. Click Apply.
Keyword filter
Keyword filter blocks access to webpages containing specified
keywords.
To set up a keyword filter:
1. From the navigation panel, go to Advanced Settings >
Firewall > Keyword Filter tab.
2. On the Enable Keyword Filter field, select Enabled.
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3. Enter a word or phrase and click the Add button.
4. Click Apply.
• The Keyword Filter is based on a DNS query. If a network client
has already accessed a website such as http://www.abcxxx.
com, then the website will not be blocked (a DNS cache in the
system stores previously visited websites). To resolve this issue,
clear the DNS cache before setting up the Keyword Filter.
• Web pages compressed using HTTP compression cannot be
filtered. HTTPS pages also cannot be blocked using a keyword
filter.
Network Services Filter
The Network Services Filter blocks LAN to WAN packet exchanges
and restricts network clients from accessing specific web services
such as Telnet or FTP.
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To set up a Network Service filter:
1. From the navigation panel, go to Advanced Settings >
Firewall > Network Service Filter tab.
2. On the Enable Network Services Filter field, select Yes.
3. Select the Filter table type. Black List blocks the specified
network services. White List limits access to only the specified
network services.
4. Specify the day and time when the filters will be active.
5. To specify a Network Service to filter, enter the Source IP,
Destination IP, Port Range, and Protocol. Click the
button.
6. Click Apply.
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Administration
Operation Mode
The Operation Mode page allows you to select the appropriate
mode for your network.
To set up the operating mode:
1. From the navigation panel, go to Advanced Settings >
Administration > Operation Mode tab.
2. Select any of these operation modes:
• Wireless router mode (default): In wireless router mode,
the wireless router connects to the Internet and provides
Internet access to available devices on its own local network.
• Media Bridge: This setup requires two wireless routers.
The second router serves as a media bridge where multiple
devices such as Smart TVs and gaming consoles can be
connected via ethernet.
• Access Point mode: In this mode, the router creates a new
wireless network on an exising network.
3. Click Apply.
The router will reboot when you change the modes.
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System
The System page allows you to configure your wireless router
settings.
To set up the System settings:
1. From the navigation panel, go to Advanced Settings >
Administration > System tab.
2. You can configure the following settings:
• Change router login password: You can change the
password and login name for the wireless router by entering
a new name and password.
• WPS button behavior: The physical WPS button on the
wireless router can be used to activate WPS or switch off
wireless networking.
• Time Zone: Select the time zone for your network.
• NTP Server: The wireless router can access a NTP (Network
time Protocol) server in order to synchronize the time.
• Enable Telnet: Click Yes to enable Telnet services on the
network. Click No to disable Telnet.
• Authentication Method: You can select HTTP, HTTPS, or
both protocols to secure router access.
• Enable Web Access from WAN: Select Yes to allow devices
outside the network to access the wireless router GUI
settings. Select No to to prevent access.
• Only allow specific IP: Click Yes if you want to specify the IP
addresses of devices that are allowed access to the wireless
router GUI settings from WAN.
• Client List: Enter the WAN IP addresses of networking
devices allowed to access the wireless router settings. This list
will be used if you clicked Yes in the Only allow specific IP
item.
3. Click Apply.
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Upgrading the firmware
Download the latest firmware from the ASUS website at
http://support.asus.com
To upgrade the firmware:
1. Click Administration from the navigation panel.
2. Click the Firmware Upgrade tab.
3. In the New Firmware File item, click Browse. Navigate to the
downloaded firmware file.
4. Click Upload.
If the upgrade process fails, the wireless router automatically
enters rescue mode and the power LED indicator on the front
panel starts flashing slowly. To recover or restore the system, use
the Firmware Restoration utility.
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Restoring/Saving/Uploading settings
To restore/save/upload wireless router settings:
1. Click Administration on the navigation panel.
2. Click the Restore/Save/Upload Setting tab.
3. Select a task from the configuration options:
• To restore to default factory settings, click Restore, and click
OK once prompted.
• To save the current system settings, click Save, navigate to
the folder where you intend to save the file and click Save.
• To restore from a saved system settings file, click Browse to
locate your file, then click Upload.
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System Log
System Log contains your recorded network activities.
System log resets when the router is rebooted or powered off.
To view your system log:
1. From the navigation panel, go to Advanced Settings > System
Log.
2. You can view your network activities in any of these tabs:
• General Log
• DHCP Leases
• Wireless Log
• Port Forwarding
• Routing Table
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Download Master
Download Master is a utility that helps you download files even
while your laptops or other devices are switched off.
You need a USB device connected to the wireless router to use
Download Master.
To use Download Master:
1. Click General > USB application > Download Master to
download and install the utility automatically.
If you have more than one USB drive, select the USB device you
want to download the files to.
2. After the download process is finished, click the Download
Master icon to start using the utility.
3. Click Add to add a download task.
4. Select a download type such as BitTorrent, HTTP, or FTP. Provide
a torrent file or a URL to begin downloading.
For details on Bit Torrent, refer to section Configuring Bit
Torrent download settings.
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5. Use the navigation panel to configure the advanced settings.
Configuring Bit Torrent download settings
To configure BitTorrent download settings:
1. From Download Master’s navigation panel, click Bit Torrent to
launch the Bit Torrent Setting page.
2. Select a specific port for your download task.
3. To prevent network congestion, you can limit the maximum
upload and download speeds under Speed Limits.
4. You can limit the maximum number of allowed peers and
enable or disable file encryption during downloads.
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NZB settings
You can set up a USENET server to download NZB files. After
entering USENET settings, Apply.
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5. Troubleshooting
If you encounter problems that are not mentioned in this
chapter, contact ASUS Technical Support.
Troubleshooting
I cannot access the router GUI for configuring the router.
• Delete the cookies and temporary files in your web browser. To
do this in Internet Explorer 8:
1. Launch your web browser, then click Tools > Internet
Options.
2. On the General tab, click Delete under Browsing history.
3. Tick Temporary Internet Files and Cookies. Click Delete.
Instructions for deleting cookies and temporary Internet files
vary with the web browser.
• Disable the proxy server settings, remove any dial-up
connections, and set the TCP/IP settings to obtain IP addresses
automatically. For more details, refer to the section Before you
proceed in this user manual.
The client cannot establish a wireless connection with the
router.
Out of Range:
• Place the router closer to the wireless client.
• Change the channel settings.
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Authentication:
• Use a wired connection to connect to the router.
• Check the wireless security settings.
• Press the Reset button at the rear panel for more than five
seconds.
Cannot find the router:
• Press the Reset button at the rear panel for more than five
seconds.
• Check the settings in the wireless adapter such as SSID and
encryption method.
Cannot access the Internet using a wireless LAN adapter.
• Place the router closer to the wireless client.
• Check whether the wireless adapter is connected to the
correct wireless router.
• Check whether the wireless channel in use conforms to the
channels available in your country/area.
• Check the encryption settings.
• Check if the ADSL or Cable connection is connected.
• Use a different Ethernet cable.
Internet is not accessible.
• Check the status indicators on the ADSL modem and the
wireless router.
• Check if the WAN LED on the wireless router is on. If the LED
is off, switch Ethernet cables and try again.
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The ADSL Modem “Link” light is ON (steady and not
blinking) and means Internet access is possible, but I still
cannot browse the Internet.
•
•
•
•
Restart your computer.
Check if the WAN LED on the wireless router is on.
Check the wireless encryption settings.
Check if the computer can get an IP address (using both a
wired or wireless connection).
• Check that your web browser is configured to use the local
LAN and is not configured to use a proxy server.
If the ADSL “LINK” light blinks continuously or stays off,
Internet access is not possible - the Router is unable to
establish a connection with the ADSL network.
• Ensure that all your cables are properly connected .
• Disconnect the power cord from the ADSL or cable modem,
wait a few minutes, then reconnect the cord.
• If the ADSL light continues to blink or stays OFF, contact
your Internet service provider.
Network name or encryption keys are forgotten.
• Set up a wired connection and reconfigure the wireless
security settings.
• Press the Reset button at the rear panel of the wireless
router for more than five seconds.
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How do you restore the system to its default settings?
• Press the Reset button at the rear panel of the wireless
router for more than five seconds.
• Refer to the section Restoring/Saving/Uploading settings
of this user manual.
The following are the factory default settings:
User name:
Password:
Enable DHCP:
IP address:
Domain name:
Subnet Mask
DNS Server 1:
DNS Server 2:
SSID:
admin
admin
Yes (if WAN cable is
plugged in)
192.168.1.1
(Blank)
255.255.255.0
192.168.1.1
(Blank)
ASUS
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ASUS DDNS Service
RT-N14UHP routers support the ASUS DDNS service. If you have
registered for the ASUS DDNS service but need to exchange
devices at the service center, inform the service center that you
want to keep the original domain name and retain the DDNS
service. Visit your local service center for more information.
• If there is no activity in the domain - such as reconfiguring
the router or accessing the registered domain name - within
90 days, the system automatically deletes the registered
information.
• If you encounter any problem or difficulty in using your
device, contact the service center.
Frequently Asked Questions (FAQs)
1. Will the registered information be lost or registered by
others?
If you have not updated the registered information in 90 days,
the system automatically deletes the registered information
and the domain name may be registered by others.
2. I did not register the ASUS DDNS for the router I bought six
months ago. Can I still register it?
Yes, you can still register the ASUS DDNS service for your router.
The DDNS service is embedded in your router, so you can
register the ASUS DDNS service anytime. Before registering,
click Query to check if the hostname has been registered
or not. If the hostname is available, the system registers the
hostname automatically.
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3. I have registered a domain name before and it has been
working well until my friends told me that they could not
access my domain name.
Check the following:
1. Internet connection is available.
2. The DNS server is working properly.
3. The last time you updated the domain name.
If there are still problems in accessing your domain name,
contact the service center.
4. Can I register two domain names so I can access my HTTP
and FTP servers separately?
No, you cannot. You can only register one domain name for one
router. You can use port mapping to implement security in the
network.
5. After restarting the router, why is it that I see a different
WAN IP address in MS-DOS and in the router configuration
page?
This is normal. The interval time between the ISP DNS server
and ASUS DDNS results in different WAN IPs in MS-DOS and in
the router configuration page. Different ISPs may have different
interval times for updating IP addresses.
6. Is the ASUS DDNS service free, or is it just a trial version?
The ASUS DDNS service is a free and embedded service in
some ASUS routers. Check your ASUS router if it supports the
ASUS DDNS service.
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Appendices
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our
commitment to the highest standards for protecting our
environment. We believe in providing solutions for you to be able
to responsibly recycle our products, batteries, other components,
as well as the packaging materials. Please go to http://csr.asus.
com/english/Takeback.htm for the detailed recycling information
in different regions.
REACH
Complying with the REACH (Registration, Evaluation,
Authorisation, and Restriction of Chemicals) regulatory
framework, we published the chemical substances in our products
at ASUS REACH website at
http://csr.asus.com/english/index.aspx
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the
limits for a class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
90
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority
to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating
in conjunction with any other antenna or transmitter
91
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this
equipment should be installed and operated with minimum
distance 20cm between the radiator and your body. Use on the
supplied antenna.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been
conducted. These are considered relevant and sufficient.
Protection requirements for electromagnetic compatibility
– Article 3.1b
Testing for electromagnetic compatibility according to EN
301 489-1 and EN 301 489-17 has been conducted. These are
considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been
conducted. These are considered relevant and sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product
may cause radio interference, in which case the user may be
required to take adequate measures.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003
and RSS-210.
92
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the
Industry Canada (IC) radio frequency exposure limits. The Wireless
Device should be used in such a manner such that the potential
for human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with
the IC Specific Absorption Rate (“SAR”) limits when installed in
specific host products operated in portable exposure conditions
(antennas are less than 20 centimeters of a person’s body).
This device has been certified for use in Canada. Status of the
listing in the Industry Canada’s REL (Radio Equipment List) can be
found at the following web address: http://www.ic.gc.ca/app/sitt/
reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be
found at the following web: http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08792.html
Canada, avis d’Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes
canadiennes ICES-003 et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes: (1)
cet appareil ne doit pas causer d’interférence et (2) cet appareil
doit accepter toute interférence, notamment les interférences qui
peuvent a ecter son fonctionnement.
93
NCC 警語
經型式認證合格之低功率射頻電機,非經許可,公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通
信;經發現有干擾現象時,應立即停用,並改善至無干擾時方
得繼續使用。前項合法通信,指依電信法規定作業之無線電通
信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電
波輻射性電機設備之干擾。
Authorised distributors in Turkey
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
Tel:
+90 212 3311000
Addrress: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10
AYAZAGA/ISTANBUL
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel:
+90 212 3567070
Address:
CEMAL SURURI CD. HALIM MERIC IS MERKEZI
No: 15/C D:5-6 34394 MECIDIYEKOY/ISTANBUL
KOYUNCU ELEKTRONiK BiLGi iSLEM SiST. SAN. VE DIS TIC. A.S.
Tel:
+90 216 5288888
Address:EMEK MAH.ORDU CAD. NO:18, SARIGAZi,
SANCAKTEPE ISTANBUL
AEEE Yönetmeliğine Uygundur.
94
GNU General Public License
Licensing information
This product includes copyrighted third-party software licensed
under the terms of the GNU General Public License. Please see The
GNU General Public License for the exact terms and conditions
of this license. We include a copy of the GPL with every CD
shipped with our product. All future firmware updates will also be
accompanied with their respective source code. Please visit our
web site for updated information. Note that we do not offer direct
support for the distribution.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of
this license document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your
freedom to share and change it. By contrast, the GNU General
Public License is intended to guarantee your freedom to share
and change free software--to make sure the software is free for all
its users. This General Public License applies to most of the Free
Software Foundation’s software and to any other program whose
authors commit to using it. (Some other Free Software Foundation
software is covered by the GNU Library General Public License
instead.) You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not
price. Our General Public Licenses are designed to make sure that
you have the freedom to distribute copies of free software (and
charge for this service if you wish), that you receive source code or
95
can get it if you want it, that you can change the software or use
pieces of it in new free programs; and that you know you can do
these things.
To protect your rights, we need to make restrictions that forbid
anyone to deny you these rights or to ask you to surrender the
rights. These restrictions translate to certain responsibilities for
you if you distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether
gratis or for a fee, you must give the recipients all the rights that
you have. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know
We protect your rights with two steps: (1) copyright the software,
and (2) offer you this license which gives you legal permission to
copy, distribute and/or modify the software.
Also, for each author’s protection and ours, we want to make
certain that everyone understands that there is no warranty for
this free software. If the software is modified by someone else and
passed on, we want its recipients to know that what they have is
not the original, so that any problems introduced by others will
not reflect on the original authors’ reputations.
Finally, any free program is threatened constantly by software
patents. We wish to avoid the danger that redistributors of a free
program will individually obtain patent licenses, in effect making
the program proprietary. To prevent this, we have made it clear
that any patent must be licensed for everyone’s free use or not
licensed at all.
The precise terms and conditions for copying, distribution and
modification follow.
96
Terms & conditions for copying, distribution, &
modification
0. This License applies to any program or other work which
contains a notice placed by the copyright holder saying it may
be distributed under the terms of this General Public License.
The “Program”, below, refers to any such program or work, and
a “work based on the Program” means either the Program or
any derivative work under copyright law: that is to say, a work
containing the Program or a portion of it, either verbatim or
with modifications and/or translated into another language.
(Hereinafter, translation is included without limitation in the
term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are
not covered by this License; they are outside its scope. The act
of running the Program is not restricted, and the output from
the Program is covered only if its contents constitute a work
based on the Program (independent of having been made by
running the Program). Whether that is true depends on what
the Program does.
1. You may copy and distribute verbatim copies of the Program’s
source code as you receive it, in any medium, provided that
you conspicuously and appropriately publish on each copy
an appropriate copyright notice and disclaimer of warranty;
keep intact all the notices that refer to this License and to the
absence of any warranty; and give any other recipients of the
Program a copy of this License along with the Program.
You may charge a fee for the physical act of transferring a
copy, and you may at your option offer warranty protection in
exchange for a fee.
2. You may modify your copy or copies of the Program or any
portion of it, thus forming a work based on the Program, and
copy and distribute such modifications or work under the
terms of Section 1 above, provided that you also meet all of
these conditions:
97
a) You must cause the modified files to carry prominent
notices stating that you changed the files and the date of any
change.
b) You must cause any work that you distribute or publish, that
in whole or in part contains or is derived from the Program or
any part thereof, to be licensed as a whole at no charge to all
third parties under the terms of this License.
c) If the modified program normally reads commands
interactively when run, you must cause it, when started running
for such interactive use in the most ordinary way, to print or
display an announcement including an appropriate copyright
notice and a notice that there is no warranty (or else, saying
that you provide a warranty) and that users may redistribute
the program under these conditions, and telling the user how
to view a copy of this License. (Exception: if the Program itself is
interactive but does not normally print such an announcement,
your work based on the Program is not required to print an
announcement.)
These requirements apply to the modified work as a whole.
If identifiable sections of that work are not derived from the
Program, and can be reasonably considered independent and
separate works in themselves, then this License, and its terms,
do not apply to those sections when you distribute them as
separate works. But when you distribute the same sections
as part of a whole which is a work based on the Program, the
distribution of the whole must be on the terms of this License,
whose permissions for other licensees extend to the entire
whole, and thus to each and every part regardless of who wrote
it.
Thus, it is not the intent of this section to claim rights or contest
your rights to work written entirely by you; rather, the intent is
to exercise the right to control the distribution of derivative or
collective works based on the Program.
98
In addition, mere aggregation of another work not based on
the Program with the Program (or with a work based on the
Program) on a volume of a storage or distribution medium
does not bring the other work under the scope of this License.
3. You may copy and distribute the Program (or a work based on
it, under Section 2) in object code or executable form under the
terms of Sections 1 and 2 above provided that you also do one
of the following:
a) Accompany it with the complete corresponding machinereadable source code, which must be distributed under the
terms of Sections 1 and 2 above on a medium customarily used
for software interchange; or,
b) Accompany it with a written offer, valid for at least three
years, to give any third party, for a charge no more than your
cost of physically performing source distribution, a complete
machine-readable copy of the corresponding source code, to
be distributed under the terms of Sections 1 and 2 above on a
medium customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer
to distribute corresponding source code. (This alternative is
allowed only for noncommercial distribution and only if you
received the program in object code or executable form with
such an offer, in accord with Subsection b above.)
The source code for a work means the preferred form of
the work for making modifications to it. For an executable
work, complete source code means all the source code for all
modules it contains, plus any associated interface definition
files, plus the scripts used to control compilation and
installation of the executable. However, as a special exception,
the source code distributed need not include anything that
is normally distributed (in either source or binary form) with
the major components (compiler, kernel, and so on) of the
99
4.
5.
6.
7.
100
operating system on which the executable runs, unless that
component itself accompanies the executable.
If distribution of executable or object code is made by
offering access to copy from a designated place, then offering
equivalent access to copy the source code from the same place
counts as distribution of the source code, even though third
parties are not compelled to copy the source along with the
object code.
You may not copy, modify, sublicense, or distribute the Program
except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program
is void, and will automatically terminate your rights under
this License. However, parties who have received copies, or
rights, from you under this License will not have their licenses
terminated so long as such parties remain in full compliance.
You are not required to accept this License, since you have
not signed it. However, nothing else grants you permission to
modify or distribute the Program or its derivative works. These
actions are prohibited by law if you do not accept this License.
Therefore, by modifying or distributing the Program (or any
work based on the Program), you indicate your acceptance
of this License to do so, and all its terms and conditions for
copying, distributing or modifying the Program or works based
on it.
Each time you redistribute the Program (or any work based
on the Program), the recipient automatically receives a license
from the original licensor to copy, distribute or modify the
Program subject to these terms and conditions. You may not
impose any further restrictions on the recipients’ exercise of
the rights granted herein. You are not responsible for enforcing
compliance by third parties to this License.
If, as a consequence of a court judgment or allegation of patent
infringement or for any other reason (not limited to patent
issues), conditions are imposed on you (whether by court order,
8.
agreement or otherwise) that contradict the conditions of this
License, they do not excuse you from the conditions of this
License. If you cannot distribute so as to satisfy simultaneously
your obligations under this License and any other pertinent
obligations, then as a consequence you may not distribute
the Program at all. For example, if a patent license would not
permit royalty-free redistribution of the Program by all those
who receive copies directly or indirectly through you, then the
only way you could satisfy both it and this License would be to
refrain entirely from distribution of the Program.
If any portion of this section is held invalid or unenforceable
under any particular circumstance, the balance of the section
is intended to apply and the section as a whole is intended to
apply in other circumstances.
It is not the purpose of this section to induce you to infringe
any patents or other property right claims or to contest
validity of any such claims; this section has the sole purpose
of protecting the integrity of the free software distribution
system, which is implemented by public license practices.
Many people have made generous contributions to the wide
range of software distributed through that system in reliance
on consistent application of that system; it is up to the author/
donor to decide if he or she is willing to distribute software
through any other system and a licensee cannot impose that
choice.
This section is intended to make thoroughly clear what is
believed to be a consequence of the rest of this License.
If the distribution and/or use of the Program is restricted in
certain countries either by patents or by copyrighted interfaces,
the original copyright holder who places the Program under
this License may add an explicit geographical distribution
limitation excluding those countries, so that distribution is
permitted only in or among countries not thus excluded. In
101
such case, this License incorporates the limitation as if written
in the body of this License.
9. The Free Software Foundation may publish revised and/or new
versions of the General Public License from time to time. Such
new versions will be similar in spirit to the present version, but
may differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the
Program specifies a version number of this License which
applies to it and “any later version”, you have the option of
following the terms and conditions either of that version or of
any later version published by the Free Software Foundation. If
the Program does not specify a version number of this License,
you may choose any version ever published by the Free
Software Foundation.
10. If you wish to incorporate parts of the Program into other free
programs whose distribution conditions are different, write to
the author to ask for permission.
For software which is copyrighted by the Free Software
Foundation, write to the Free Software Foundation; we
sometimes make exceptions for this. Our decision will be
guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing
and reuse of software generally.
102
NO WARRANTY
11.BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF
THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.
12IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR
AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE
THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT
LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER
PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
103
Networks Global Hotline Information
Region
Country
800-92491
France
Hungary
0033-170949400
0049-1805010920
0049-1805010923
( component support )
0049-2102959911 ( Fax )
0036-15054561
Italy
199-400089
Greece
00800-44142044
Austria
Netherlands/
Luxembourg
Belgium
Norway
Sweden
Finland
Denmark
Poland
Spain
Portugal
Slovak Republic
Czech Republic
Switzerland-German
Switzerland-French
Switzerland-Italian
United Kingdom
Ireland
Russia and CIS
Ukraine
0043-820240513
09:00-17:30 Mon-Fri
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
0031-591570290
09:00-17:00 Mon-Fri
0032-78150231
0047-2316-2682
0046-858769407
00358-969379690
0045-38322943
0048-225718040
0034-902889688
00351-707500310
00421-232162621
00420-596766888
0041-848111010
0041-848111014
0041-848111012
0044-8448008340
0035-31890719918
008-800-100-ASUS
0038-0445457727
0044-870-1208340;
0035-31890719918
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
08:30-17:30 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
United Kindom
104
Service Hours
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
Cyprus
Germany
Europe
Hotline Number
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
Networks Global Hotline Information
Region
Country
Australia
New Zealand
Japan
Korea
Thailand
Singapore
Asia-Pacific
Malaysia
Philippine
India
India(WL/NW)
Indonesia
Americas
Hotline Numbers
1300-278788
0800-278788
0800-1232787
0081-473905630
( Non-Toll Free )
0082-215666868
0066-24011717
1800-8525201
0065-64157917
0065-67203835
( Repair Status Only )
0060-320535077
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1800-2090365
0062-2129495000
500128 (Local Only)
Vietnam
1900-555581
Hong Kong
USA
Canada
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00852-35824770
1-812-282-2787
001-8008367847
Service Hours
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
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09:00-17:00 Sat-Sun
09:00-18:00 Mon-Fri
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09:30-17:00 Mon-Fri
09:00-18:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-13:00 Sat
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Sat
09:00-21:00 Mon-Sun
09:30-17:00 Mon-Fri
9:30 – 12:00 Sat
08:00-12:00
13:30-17:30 Mon-Sat
10:00-19:00 Mon-Sat
8:30-12:00 EST Mon-Fri
9:00-18:00 EST Sat-Sun
08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
105
Networks Global Hotline Information
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Middle
East +
Africa
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Egypt
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UAE
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Israel
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Herzegovina
Bulgaria
Balkan
Countries Croatia
Montenegro
Serbia
Slovenia
Estonia
Latvia
Lithuania-Kaunas
Lithuania-Vilnius
Hotline Numbers
800-2787349
800-1212787
00971-42958941
0090-2165243000
0861-278772
*6557/00972-39142800
*9770/00972-35598555
0040-213301786
Service Hours
09:00-18:00 Sun-Thu
09:00-18:00 Sat-Wed
09:00-18:00 Sun-Thu
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Sun-Thu
08:30-17:30 Sun-Thu
09:00-18:30 Mon-Fri
00387-33773163
09:00-17:00 Mon-Fri
00359-70014411
00359-29889170
00385-16401111
00382-20608251
00381-112070677
00368-59045400
00368-59045401
00372-6671796
00371-67408838
00370-37329000
00370-522101160
09:30-18:30 Mon-Fri
09:30-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
08:00-16:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
For more information, visit the ASUS support site at:
http://support.asus.com
Manufacturer:
Authorised
representative
in Europe:
106
ASUSTeK Computer Inc.
Tel:
+886-2-2894-3447
Address: 4F, No. 150, LI-TE RD., PEITOU,
TAIPEI 112, TAIWAN
ASUS Computer GmbH
Address: HARKORT STR. 21-23, 40880
RATINGEN, GERMANY
ASUS Contact information
ASUSTeK COMPUTER INC. (Asia Pacific)
Address
Website
15 Li-Te Road, Peitou, Taipei, Taiwan 11259
www.asus.com.tw
Technical Support
Telephone
Support Fax
Online support
+886228943447
+886228907698
support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address
Telephone
Fax
Website
Online support
800 Corporate Way, Fremont, CA 94539, USA
+15107393777
+15106084555
usa.asus.com
support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address
Support Fax
Website
Online contact
Harkort Str. 21-23, D-40880 Ratingen, Germany
+49-2102-959931
asus.com/de
eu-rma.asus.com/sales
Technical Support
Telephone (Component)
Telephone Germany
(System/Notebook/Eee/LCD)
Telephone Australia
(System/Notebook/Eee/LCD)
Support Fax
Online support
+49-2102-5789555
+49-2102-5789557
+43-820-240513
+49-2102-959911
support.asus.com
107
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