Quick Sheet MN: Managing Templates Notification Templates vs. Message Templates When you click the notifications tab you can see a list of your notification templates. A notification template can contain a message, recipients, and settings. These messages can be ready to send immediately by checking the box and clicking send, or by clicking the pen to edit them prior to sending. To create a notification template see the Quick Sheet on Notification Templates. A message template contains only a message. This message may contain a text and/or voice message. Message Templates Message templates only contain text or voice message. They can be found under the message template tab on the notifications page. To create a new message template click Add. In the Add Message Template screen you can create the text to be used, record a message using the online applet, or upload a voice recording. For best results using the voice recorder, use a headset or microphone and make sure you have the latest version of Adobe Flash installed on your computer. You can assign the templates to a category, which will assist with finding the one you need quickly. Using a Message Template Message templates can be included in a message within the notification workflow. Use the button in the top right corner to load the message content including a voice recording if it has been made. Message templates can also be used when sending a follow up message, see the Monitoring and Reporting Quick Sheet MN.
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