CS600 & CS650 TREADMILL OWNER'S MANUAL

CS600 & CS650 TREADMILL OWNER'S MANUAL
* Assembly Guide & Warranty Card Included
CS600 & CS650
TREADMILL
OWNER’S MANUAL
Revision 092514
CS600 & 650 TREADMILL OWNERS MANUAL
IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite
重要提示:
显示所有产品的原型。实际交付的产品可能有所不同
产品规格,功能和软件如有更改,恕不另行通知
迄今为止对于大多数的使用说明书,请访问www.truefitness.com
对于其他语言的文档,请访问www.truefitness.com/document-library/29/international-manuals
:‫ﻫﺎﻡ‬
.‫ ﻗﺩ ﺗﺧﺗﻠﻑ ﺍﻟﻣﻧﺗﺞ ﺍﻟﻔﻌﻠﻲ ﺗﺳﻠﻳﻣﻬﺎ‬.‫ﺟﻣﻳﻊ ﺍﻟﻣﻧﺗﺟﺎﺕ ﺍﻟﻣﻌﺭﻭﺿﺔ ﻫﻲ ﺍﻟﻧﻣﻭﺫﺝ‬
.‫ ﻭﺍﻟﻣﻳﺯﺍﺕ ﻭﺍﻟﺑﺭﺍﻣﺞ ﻗﺎﺑﻠﺔ ﻟﻠﺗﻐﻳﻳﺭ ﺩﻭﻥ ﺇﺷﻌﺎﺭ‬،‫ﻣﻭﺍﺻﻔﺎﺕ ﺍﻟﻣﻧﺗﺞ‬
‫ﻟﻣﻌﻅﻡ ﻣﺎ ﻳﺻﻝ ﺣﺗﻰ ﺍﻵﻥ ﺩﻟﻳﻝ ﺍﻟﻣﺎﻟﻙ ﻳﺭﺟﻰ ﺯﻳﺎﺭﺓ‬www.truefitness.com.
‫ ﻳﺭﺟﻰ ﺯﻳﺎﺭﺓ‬،‫ﻟﻠﻣﺳﺗﻧﺩﺍﺕ ﻓﻲ ﻟﻐﺎﺕ ﺇﺿﺎﻓﻳﺔ‬www.truefitness.com/document-library/29/international-manuals
WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com
.Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals
Truefitness.com / 800.426.6570 / 636.272.7100
CS600 & 650 TREADMILL OWNERS MANUAL
Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service
and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and
residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has
received many awards for its commercial and retail product over the years and remains the benchmark for the industry.
Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio
products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of
truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are
benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a
trademark of the TRUE heritage. TRUE’s patented Heart Rate Control® technology is just one of the remarkable ways we
deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and
fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the
mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we
deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We
have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world’s best premium equipment for our
customers’ health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!
Truefitness.com / 800.426.6570 / 636.272.7100
CS600 & 650 TREADMILL OWNERS MANUAL
TABLE OF CONTENTS:
Chapter 1: Safety Instructions
Safety Instructions
Use of Safety Key
Space Requirements
Grounding Instructions
Power Requirements
Warning Decals
Compliances
Chapter 2: Assembly Instructions
Pre-Assembly Checklist
Assembly Steps
Wiring Diagrams
Chapter 3: Product Overview
Treadmill Overview
Chapter 4: Programming & Operation
Heart Rate Monitoring
Heart Rate Control
Program Descriptions
Virtual Active ®Videos
Chapter 4A: Transcend Operation
Transcend Overview
Touchscreen Introduction
Touchscreen Navigation
Web Browser
iPod® Integration
Bluetooth Audio
TV Controls
Virtual Active®
Netpulse®
Advanced Console Functions
1
4
4
5
6
7
7
Chapter 4B: Escalate15 Operation
Escalate15 Overview
Console Navigation
TV Controls
iPod® Integration
Bluetooth Audio
Advanced Console Functions
Chapter 4B: Escalate9 Operation
9
11
27
Escalate 9 Overview
Console Navigation
Advanced Console Functions
Chapter 4C: Emerge Operation
29
31
32
33
37
39
41
41
47
48
49
51
52
52
53
Emerge Overview
Console Navigation
Advanced Console Functions
Chapter 5: Care & Maintenance
Care & Maintenance
Cleaning the Equipment
Running Belt Alignment
Tensioning the Running Belt
Treadmill Lubrication
Leveling the Treadmill
Other Scheduled Preventive Maintenance
Long Term Storage
Chapter 6: Customer Service
Contacting Service
Contacting Sales
Reporting Freight Claims or Parts Damage
Chapter 7: Additional Information
Troubleshooting Guide
CS600 Specifications
CS600 Warranty Information
CS650 Specifications
CS650 Warranty Information
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 1: SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This treadmill is intended for a commercial or institutional setting. This owner’s manual should be accessible to all
personal trainers, faculty, and members.
WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE TREADMILL.
WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness,
pain or shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or
attempting any maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper
outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of
shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an
equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been
properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot
be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is
not available, a qualified electrician must install one.
WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.
WARNING: Keep equipment stable on flat ground.
WARNING: Replace warning labels that may be worn, damaged or missing
WARNING: Replace any non-working or damaged components; remove the unit from service until repair is
performed.
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CHAPTER 1: SAFETY INSTRUCTIONS
•
•
•
•
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
This appliance should never be left unattended when plugged in.
Do not use any type of extension cord with this product.
Unplug it from the outlet when not in use and before any servicing.
Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
WARNING: Risk of personal injury-crushing hazard when treadmill is in operation - Keep feet, hands, and
fingers away from moving parts.
CAUTION:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Health related injuries may result from incorrect or excessive use of exercise equipment.
Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary
handle when using typing or web surfing features. (Varies by console option)
Do not use the contact heart rate grips as a handlebar during a workout.
Any changes or modifications to this equipment could void the product warranty.
To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped,
damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
Use a TRUE AC power cord or AC/DC adapter only.
*Note the plug configuration for the power adapter may vary by country.
Position this product so the power cord plug is accessible to the user.
Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the treadmill.
If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualified person to avoid a hazard.
Do not use this product in areas where aerosol spray products are being used or where oxygen is being
administered. Such substances create the danger of combustion and explosion.
Always follow the console instructions for proper operation.
Close supervision is necessary when used near children under the age of 15, or disabled persons.
Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme
temperature changes.
Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any
obstructing material.
Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug
the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer
Service.
Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with
lids are recommended.
Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make
sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces
and towels away from moving parts.
Do not reach into or underneath the unit, or tip it on its side during operation.
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CHAPTER 1: SAFETY INSTRUCTIONS
CAUTION (continued):
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Use correct ergonomic positioning while running on treadmill.
Do not allow animals on or near the equipment while in operation.
Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side
handrails should be grabbed and the user should place his/her feet on the side platforms. The front handlebars
should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not
for stability, emergency, or continuous use.
Do not exceed CS650 maximum user weight of 500lbs (226 kg).
Do not exceed CS600 maximum user weight of 400lbs (181 kg).
Do not use if you have a cold or fever.
When using this exercise machine, basic precautions should always be followed.
Use this equipment only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
Allow only trained personnel to service this equipment.
Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out
of reach of the equipment while it is in motion.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Allow only one person at a time on the equipment while it’s operating.
It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
To avoid injury stand on the side rails before starting the treadmill.
Avoid exiting treadmill while leaving the tread belt in motion.
Never walk or jog backwards on the treadmill.
CAUTION:
•
•
To avoid serious injury, do not touch the incline rack while the treadmill is in use.
To avoid serious injury, do not touch the belt while the treadmill is in use.
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CHAPTER 1: SAFETY INSTRUCTIONS
USE OF SAFETY KEY (E-STOP):
•
•
Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig 2)
Attach the magnetic key to the treadmill console assembly.
3
1
2
SPACE REQUIREMENTS:
Space Requirements:
TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at
the rear of the treadmill. (See Fig 1)
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 1: SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER:
•
•
•
•
•
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
Do not remove the motor cover or you may risk injury due to electric shock.
The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.
The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel.
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CHAPTER 1: SAFETY INSTRUCTIONS
Information Sheet 2014
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CHAPTER 1: SAFETY INSTRUCTIONS
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged or missing.
To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact
customer service at 800-883-8783.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com.
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Read and understand all instructions and warnings prior to use.
Obtain a medical exam before beginning any exercise program. If at any time during exercise you
feel faint, dizzy, or experience pain, stop and consult your physician.
Obtain proper instruction prior to use.
Inspect the treadmill for incorrect, worn, or loose components and do not use until corrected,
replaced, or tightened prior to use.
Do not wear loose or dangling clothing while using the treadmill.
Care should be used when mounting or dismounting the treadmill.
Read, understand, and test the emergency stop procedures before use.
Disconnect all power before servicing the treadmill.
Do not exceed the CS600 maximum user weight of 400 lbs.
Do not exceed the CS650 maximum user weight of 500 lbs.
Keep the top side of the moving surface clean and dry.
Keep children and animals away.
Use caution when moving and assembling treadmill.
All exercise equipment is potentially hazardous. If attention is not paid to the conditions of
equipment usage, death, or serious injury could occur.
Save these instructions.
Basic Guidelines for Setting up Your Treadmill:
After removing the treadmill from the packaging, place your treadmill on a clean, level surface. Make sure the electrical
cord easily reaches a grounded three-pronged outlet and has enough slack to allow the deck to incline without tightening
the cord. Do not allow the treadmill assembly to rest on the cord.
Important Electrical Requirements – 120V:
Your TRUE treadmill requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. This means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but
you must ensure the treadmill does not share the circuit with anything else.
Important Electrical Requirements – 230V:
Your TRUE treadmill requires a dedicated 230 volt, alternating current (AC), 15 amp grounded outlet circuit. This means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 230V AC 15 amp requirement, but
you must ensure the treadmill does not share the circuit with anything else.
Danger: Do not use an extension cord or ungrounded outlet:
The ground helps prevent electrical damage to your treadmill and enhances your safety by helping to prevent shock. Check
with a qualified electrician or serviceman if you are in doubt as to whether the treadmill is properly grounded. Do not
modify the plug provided with the treadmill if it will not fit the outlet. Have a proper outlet installed by a qualified
electrician.
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLY CHECK LIST:
Item
Description
Qty
A
Console Rack
1
B
Frame
1
C
Pedestal - Left
1
D
Pedestal - Right
1
E
Handrail - Left
1
F
Handrail - Right
1
G
Pivot Trim Cover - Left
1
H
Pivot Trim Cover - Right
1
I
Lower Console Rack Cover
1
J
Hand Grip Assembly - Left
1
K
Hand Grip Assembly - Right
1
L
Console Mast
1
M
Rear Console Cover
1
N
Hand Grip Base Cover
2
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLY CHECK LIST (continued):
Item
Description
Qty
Item
Description
Qty
a
Spring washer3/8˝
6
m
Round Philips screwM5xP0.8x60
1
b
Bolt 3/8˝-16x140mm
4
n
WasherØ6xØ19x1.5t
1
c
Bolt 3/8˝-16x20mm
2
o
Screw M5xP0.8x20
1
d
O ring
2
p
Motor Cover Plug
1
e
Outer tooth washer M8
8
q
Screw 1/4˝-20UNFx16mm
8
f
g
h
Truss hex screw 5/16˝-24x38mm
Screw 1/4˝-20x20mm
Round Philips screwM4xP0.7x12
8
4
18
r
s
t
Spring washer1/4˝
Bolt 5/16˝-24x16mm
Spring washer M8
8
4
4
i
Pivot Trim Cover Plate
2
u
Safety Key
1
j
Screw #10-32x15mm
4
v
Wire Ties
2
k
Spacer
1
w
Power cord
1
l
Power Cord Retainer
1
•
•
7/16 inch socket with extension and ratchet
#2 Phillips Screwdriver
Tools Required (not included):
•
•
•
15/16, 7/8, 7/16 and 1/2 inch Open End Wrenches
Long Nose Pliers
3/16 and 7/32 inch hex keys
CAUTION:
•
•
Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task.
Remove all treadmill components from packaging.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS:
Step 1 Remove Motor Cover:
a) Remove the screw (o) and washer (n)
from the motor cover and set to the side.
b) Remove the motor cover from the
treadmill frame (B)
NOTE: Hardware from this step will be
used in step 4.
Step 2 Pedestal Installation:
a) Place a section of cardboard onto right
straddle cover as shown. Remove twist tie
from cable bundle.
b) Install Pedestal – R (D) into Frame (B)
rotated down as shown in Fig. 2. This
position will help prevent cable damage.
c)Using 7/32 inch hex key, install Bolt
3/8-16 UNC x 3/4 (c) and Washer 3/8 –
Split (a) into pivot of Pedestal – R but do
not tighten yet.
d) Insert Pedestal – L (C) into Frame as
shown in Fig. 2 with bolt (c) and washer
(a) but do not tighten yet.
Hardware Required:
2 Spring washer 3/8˝ (a)
2 Bolt 3/8˝-16x20mm (c)
CAUTION:
Pedestals can pivot until secured in front. Do not grab top of pedestal.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Important Display Specification:
Verify on customer product order what type of display will be installed on this treadmill.
Listed below are the five display options for these series of treadmills.
Find the correct Display Option for assembly and follow frame cable routing (step 3) directions for either section 3-2A or
3-2B and for console cable connections (step 11) follow section 11A or 11B
Transcend
16”Touchscreen
Step 3-2A
Step 11A
Transcend
10”Touchscreen
Step 3-2A
Step 11A
Escalate
15” TFT
Step 3-2A
Step 11A
Escalate
9”TFT
Step 3-2B
Step 11B
Emerge
2 Window LED
Step 3-2B
Step 11B
NOTE: Cables will be labeled near their connector with identifying names such as those listed in BOLD TEXT throughout
these instructions, which are called out in each step.
NOTE: See TCS600/650 Treadmill Frame Cable Connection Table below for 120V or 230V cable connections summary.
NOTE: Reference Wiring Schematic and Frame Cable Routing Diagram contained in these assembly instructions. You
may remove from packet to aid in assembly but if you remove we recommend you retain these diagrams with the
instructions for future reference.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 3-1 Frame Cable Connections:
a)Route the cables exiting from Pedestal –
R into cable restraints and secure with two
O-rings (d) as shown in Fig. 3-1-1 to the
left. Eliminate any slack in cables to
ensure they are not pinched when
pedestals are upright.
Hardware Required:
2 O Rings (d)
Fig 3-1-1
b) Continue to route cables as shown in
Fig 3-1-2 to the right and secure with Wire
Tie in reserved wire tie holder.
Wire Tie
Fig 3-1-2
c) Connect the COMM cable to the
network jack on the power plate as shown
in Fig 3-1-3
d) Remove nut and washer from front of
COAX Cable as shown in figure 3-1-3
e) Pass front of COAX Cable through hole
in electrical panel and install washer and
tighten nut using 1/2 inch open end
wrench on nut and long nose pliers on
connector portion of cable.
NOTE: Torque specification for
tightening all COAX connections is 1.8 ftlb
Connect Network
Cable Here
Washer
Nut
Pass COAX Cable
Through Here
Fig 3-1-3
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 3-2A Frame Cable Connections:
*TOUCHSCREEN CONSOLES & 15” TFT CONSOLES ONLY
a) 120V Treadmill Only: Place Auxiliary
Power Supply (included in console box),
in motor area floor location as shown.
b) Connect TCPS Power Supply AC
connector (large connector w/ 3 pins) into
Auxiliary Power Supply as shown in
picture. Make sure connector is fully
inserted.
c) Secure Auxiliary Power Supply to floor
using the supplied wire ties.
d) Separate the AUXPS cables that are
attached to the CNTRL cable (coming
from the bottom of the right pedestal) and
cut the wire tie holding the female end of
the AUXPS cable to the CNTRL cable as
shown.
NOTE: The male end of the AUXPS cable
wire tied to the CNTRL cable is not used
for this installation.
Cut Wire Tie
e) Route AUXPS Power Supply Cable
from power supply through the cutouts in
both incline tower plates as shown.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 3-2A Frame Cable Connections (continued):
*TOUCHSCREEN CONSOLES & 15” TFT CONSOLES ONLY
e) Connect AUXPS Cable from Pedestal
to AUXPS Power Supply Cable. See right.
Connection Made
f) Connect the CNTRL Cable to the smart
board as shown.
Step 3-2B Frame Cable Connections:
*LED CONSOLES & 9” TFT CONSOLES ONLY
a) Ensure the AUXPS cables that are
attached to the CNTRL cable are
firmly connected.
b) Connect the CNTRL / AUXPS cable
bundle to the smart board as shown.
NOTE: The TCPS Power Supply AC
connector (large connector w/ 3 pins) is
not used for this installation
Make CNTRL /AUXPS
Connection Here
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Frame Cable Routing Diagram:
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COMM & COAX
CNTRL/AUXPS
COMM & COAX
CNTRL
AUXPS
Touchscreen or 15”TFT Console
N/A
LED or 9” TFT Console
Auxiliary Power
Supply
(Touchscreen &
15” TFT)
Once all parts of step 3 are complete, the treadmill frame wiring should resemble the diagram below.
16
CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 4 Pedestal Hardware and Motor Cover:
a) Rotate Pedestal – R (D) upright as
shown.
b) Using 5/16 inch hex key, install, but do
not tighten, two per side of Bolt 3/8-16
UNC x 5-1/2 (b) and Washer 3/8 Split (a)
into front of Frame as shown.
c) Remove ribs (right and left side) on
Motor Cover as indicated by arrow in Fig.
4-1. Discard tabs.
NOTE: Hold inner portion of motor
cover shown on right side of Fig. 4-1.
Wiggle left side up and down until tab
breaks on right side. Then grasp tab and
wiggle until it breaks free. Repeat for right
side of motor cover.
d) Install Motor Cover using hardware
from step 1; flat washer (n), screw (o),
and then Cap – Motor Cover (p).
Required Hardware:
4 Spring washer 3/8˝ (a)
4 Bolt 3/8˝-16x140mm (b)
Step 5 Hand Grip Assemblies:
a) Connect the wires coming from the
bottom of the hand grip assemblies (J, K)
to the corresponding wires located in the
pedestal arms (D, C) as shown in figure 51.
b) Secure the hand grip assemblies (J, K)
to the pedestal arms (D, C) with four
screws (q) and four spring washers (r) on
each side.
Required hardware:
8 Screw 1/4˝-20UNFx16mm (q)
8 Spring washer1/4˝ (r)
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 6 Console Rack and Secure Pedestals:
a) Install Console Rack (A) onto Pedestals
R & L by resting Console Rack tubing on
top of Pedestal tubing cradles.
NOTE: Force may need to be applied to
the inside of the pedestals (C, D).
Spreading the pedestals apart helps to
ensure accurate console rack placement.
CAUTION: Do not pinch cabling during
this step.
b) Install 2 screws (h) under each side of
the console rack (A) but do not tighten.
c) Using 3/16 inch hex key, install, but do
not tighten, eight Bolts 5/16-24 UNF x 11/2 (e) and external tooth washers M8 (d)
through Pedestal tubing nest and into
Console Rack. You may need to align
Pedestal and Console Rack to install first
bolt on right and left side.
d) Tighten 4 screws (h) from STEP 6b.
e) Tighten 8 bolts (f) from STEP 6c.
f) Tighten 2 bolts from STEP 2, Bolt 3/816 UNC x 3/4 (c) at pivot point of
Pedestal.
g) Tighten 4 bolts from STEP 4, Bolt 3/816 UNC x 4-1/2 (b) at front of frame.
Hardware Required:
Pedestal Tubing Cradle
8 Outer tooth washer M8 (e)
8 Truss hex screw 5/16˝-24x38mm (f)
4 Round Philips screwM4xP0.7x12 (h)
Step 2 Bolts
Step 4 Bolts
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 7 Console Mast:
a) Insert the console mast (L) into the
console rack and secure it with 4 screws
(s) and 4 spring washers (t), but do not
tighten the screws completely until they
have all been installed.
Hardware Required:
4 Spring washer M8 (t)
4 Bolt 5/16˝-24x16mm (s)
Step 8 Console Rack Cable Connections and Lower Cover Installation:
a) Connect all wires from the right
pedestal arm to the wires from the upper
console rack cover (A) as shown in figure
9-1(all cables will be connected regardless
of console option).
*Do not over torque the coax TV cable.
b) Fit all cables securely into the
underside of the upper console rack cover
Left Grip Assembly
(A).
c) Install the hand grip base covers (N)
into the upper console rack cover (A).
d) Install the lower console rack cover (I)
Right Grip Assembly
DC Power
using eight screws (h), but do not tighten
Network
completely.
e) Adjust the placement of the hand grip
Main Data Cable
base covers to ensure the correct fit while
Coax Cable
taking care not to pinch any wires
f) Tighten the screws (h).
Hardware Required:
8 Round Philips screwM4xP0.7x12 (h)
Right Grip
DC Power
Network
Main Data Cable
Coax Cable
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 9 Handrail & Pivot Trim Installation:
a) Insert Handrails (E, F) into Pedestals by
slightly rotating Handrail and pushing
front rubber lip of Handrail under the
Pedestal plastic.
b) Secure each Handrail with 2 bolts (g).
c) Install Pivot Trim Left & Right (G, H)
onto Frame as show. Insert front tab of
Pivot Trim into Motor Cover side piece
and then rotate down to cover pivot.
Secure with Pivot Trim Cover Plate (i) and
two screws (j).
Hardware Required:
4 Screw 1/4˝-20x20mm (g)
2 Pivot Trim Cover Plate (i)
4 Screw #10-32x15mm (j)
Step 10 Safety Key:
a) Locate the Safety Key (shipped in the
hardware pack).
b) Feed the free end of the anchor cord
through the back of one of the holes on
the anchor plate and pull through until
the knot meets the plate (as shown).
c) Feed the free end of the anchor cord
through the front of other hole on the
anchor plate and secure with the spring
lock (as shown).
d) Attach Safety Key magnet to front of
console rack as shown below.
e) Attach Safety Key clip to anchor plate
located on Console Rack (when not
working out).
f) Attach clip to clothing at the beginning
of any workout.
CAUTION: Read treadmill Owner’s
Manual before attempting any workout
MAGNET
CLIP
ANCHOR CORD
ANCHOR PLATE
BACK
SECURE WITH
SPRING LOCK
SPRING LOCK
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step #11A Console Cable Connections:
*Follow Step 11A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 11B.
16” Touchscreen
Console
Do Not Use
15” TFT
Console
10” Touchscreen
Console
Network
Cable
Power Cable
2 Pin
Coaxial Cable
Data Cable
(50 Pin)
Remove Warning Label
to access data port
Ground Wire
NOTE: Ethernet & Coaxial cable connections are not available on the Orange LED or 9” TFT Consoles
The Ethernet Port on the 15” TFT Console is non-functioning
All Ground Wires Must be connected
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step #11A Console Cable Connections (continued):
*Follow Step 11A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 11B.
16” Touchscreen
Console
15” TFT
Console
10” Touchscreen
Console
Do Not Use
Ensure the Ground Cable is
attached by the Ground Screw
*Location Varies by Model
This connector is only used with
an “Optional TV Mount”
Tuck excess Cable length into the
Front Mast
NOTE: Ethernet & Coaxial cable connections are not available on the Orange LED or 9” TFT Consoles
The Ethernet Port on the 15” TFT Console is non-functioning
All Ground Wires Must be connected
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 11B Console Cable Connections:
*Follow Step 11B if installing a 9” TFT console or an LED console. For other consoles, return to Step 11A.
9” TFT Console
Orange LED Console
Connect Data Cable (50-pin)
Both 9” TFT & Orange LED Consoles
Connect Power Cable (2-pin)
9” TFT Console
Orange LED Console
NOTE: Ethernet & Coaxial cable connections are not available on the Orange LED or 9” TFT Consoles
All Ground Wires Must be connected
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 12Rear Console Cover Installation:
a) Once Console is installed, using a
Phillips screwdriver, install Rear Console
Cover (M) with 3 screws (g)
CAUTION: Make sure cabling is NOT
pinched during installation.
Hardware Required:
3 Round Philips screwM4xP0.7x12 (h)
Step 13 Rear Foot Leveling:
a) Ensure treadmill incline rack
wheels and rear feet are resting on
the floor and not on cardboard,
packaging, etc.
b) Using a 15/16 inch open
end wrench, loosen nut A on
Right Rear Foot (only side
adjustable). Fig. 11-2
c) Using a level or estimating by sight,
turn section B of foot clockwise, or
counter-clockwise, using a 7/8 inch open
end wrench to level the rear of treadmill.
d) Tighten nut A until it is secured against
bottom of treadmill.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Step 14 Power Cord Installation:
POWER SWITCH: 1 = ON, 0 = OFF
NOTE: 230V Front Electrical Panel will
appear different from above. Circuit
Breaker is not visible and is within Power
Switch.
a) Insert Power Cord into Power Inlet
receptacle of front electrical panel of
treadmill. See Fig. 14-1 for location.
Circuit Breaker
Power Switch
RJ45
adapter
TV Cable Fixing Base
Power Inlet
Fig. 14-1: CS600/650 Treadmill Front Electrical Panel (120V shown)
b) Install Spacer (k), Retainer - Power
Cord (l), and screw (m) as shown in Fig.
but do not tighten.
c) Rotate power cord retainer down and
tighten screw to push retainer up against
Power Cord.
Hardware Required:
1 Round Philips screwM5xP0.8x60 (m)
1 Power Cord Retainer (l)
1 Spacer (k)
CIRCUIT BREAKER: In the event the
current drawn by the treadmill exceeds a
specified threshold value, the Circuit
Breaker will operate; the button will pop
out, and open the circuit. If this should
occur, please wait 10 minutes and then
reset the Circuit Breaker by pressing the
button in on Circuit Breaker. If it does not
reset, or the Circuit Breaker operates
again, please contact True Fitness Service
department at 1-800-883-8783.
Circuit Breaker Positions
CLOSED
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OPEN
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
TREADMILL ASSEMBLY STEPS (continued):
Optional Decline Foot Assembly Installation:
a) Position cardboard from packaging
next to side of base unit.
b) Using 2 people, tilt treadmill on one
side so that cardboard protects side of
unit.
c) While one person holds treadmill
securely in place, the other person must
unscrew both rear leveling feet. Place to
side for later use. See Fig. 1.
d) Install two leveling feet on decline foot
assembly; fully tighten the leveling foot
without the jam nut into the longer post.
Install the leveling foot with the jam nut
in the shorter post of decline foot
assembly. See Fig 2.
e) Install Decline Foot Assembly onto
existing foot mounts of treadmill frame.
Align two grooves in Decline Foot
Assembly with two grooves in treadmill
frame bottom. They should both be on the
left side of the base unit. Ensure that you
leave approximately 1/4 inch gap between
the jam nut and the base of the decline
foot on the right side of the pedestal. See
Fig. 3.
f) Secure with four 1/4-20 x ¾ hex head
bolts included in kit.
g) Using 2 people, carefully tilt treadmill
upright.
Fig 1
Fig 2
Fig 3
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
WIRING DIAGRAMS:
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
WIRING DIAGRAMS (continued):
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CHAPTER 3: PRODUCT OVERVIEW
TREADMILL OVERVIEW:
Quick Access Keys
Contact Heart
Rate Pad
Contact Heart
Rate Pad
Console Assembly
Safety (E-Stop)
Key
Straddle Covers
Belt
Belt Adjustment
Bolts
On/Off Switch,
Circuit Breaker, and
Leveling Feet
Power Cord
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CHAPTER 3: PRODUCT OVERVIEW
TREADMILL OVERVIEW (continued):
Console Assembly:
The console allows the user to set up a workout program and control the treadmill during a workout (For console
overview and operation instructions refer to chapter 4).
Quick Access Keys:
Allows the user to quickly start, stop and wake the treadmill or make fast, convenient adjustments to the incline level or
speed of the treadmill.
Contact Heart Rate Pads:
Allows the user to check their heart rate without wearing a wireless chest strap.
*For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.
Safety (E-Stop) Key:
A tethered safety device designed to attach to both the user and the treadmill console. Removal of the key from the console
will stop belt motion to prevent injury in an emergency.
*The safety key must be in place on the treadmill, and should be attached to the user’s clothing. The treadmill will not
operate if the safety key is not attached to the treadmill.
Belt:
The moving surface of the treadmill on which the user walks or runs.
Straddle Covers:
Stationary covers on either side of the belt, which allows the user to safely straddle the belt during startup or in the event of
an emergency.
Belt Adjustment Bolts:
An adjustment system that allows the users to adjust the belt tracking and tension as needed.
On/Off Switch:
Allows users or faculty to turn the power on or off to the treadmill.
Circuit Breaker:
A safety device designed to protect the treadmill from excessive electrical current.
Power Cord:
Delivers power from the wall outlet to the treadmill.
Leveling Feet:
An adjustable system used to aid in the leveling the treadmill.
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CHAPTER 4: PROGRAMMING & OPERATION
CAUTION:
The safety key must be in place on the treadmill console, and should be attached to the user’s clothing. The treadmill will
not operate if the safety key is not attached to the console.
HEART RATE MONITORING:
This treadmill can monitor a user’s heart rate using either a Polar® compatible chest strap or the metal grips on the hand
rails (called contact heart rate or CHR pads). A chest strap transmits the user’s heart rate to the treadmill via radio, and the
CHR pads connect to a special computer circuit to extract the user’s heart rate.
Chest Strap Heart Rate Monitoring:
Although this treadmill functions fine without using the heart rate monitoring feature, this
kind of monitoring gives valuable feedback on the user’s effort level. Chest strap monitoring
also allows users to use Heart Rate Control, the most advanced exercise control system
available.
When users wear a Polar® compatible transmitter strap, the treadmill will display the user’s
heart rate as a digital beats-per-minute (bpm) readout.
The transmitter strap should be worn directly against the user’s skin, about 1-2 inches
below the pectoral muscles/breast line. Women should be careful to place the
transmitter below their bra line.
Initially the transmission signal for heart rate may be erratic or non-existent. Some moisture is
necessary between the strap and the user’s skin for proper transmission. Sweat from exercise
works best, but ordinary tap water may be used prior to the workout if desired.
A Note on Chest Strap Heart Rate Monitoring:
The chest strap produces a radio signal that the treadmill reads and registers as the user’s heart rate. The accuracy of a
reading may be affected when outside interference is present.
Contact Heart Rate (CHR):
The CHR system will let the user monitor their heart rate without wearing a chest strap. When using the CHR system
users should gently grasp the CHR pads with both hands. Within 30 seconds, the user’s heart rate should be displayed as a
digital bpm readout (during the first 30 seconds the system is analyzing and locking in the user’s heart rate). Users should
exercise with smooth body motions and breathe regularly. It is best to avoid talking while using the CHR system, as
talking will cause unrepresentative heart rate spikes of 5 to 10 bpm. To ensure an accurate reading, the user’s hands should
be clean, free of both dirt and hand lotions.
*For increased safety and accuracy the CHR system should only be used at speeds of 4 mph or lower (CHR readings are
less accurate due to large muscle movements above this speed).
A Note on CHR Accuracy:
CHR monitoring may be less accurate than chest strap monitoring since the heart rate signals are much stronger at the
chest. When using a HRC workout, it is best to use a chest strap because of the stronger and more accurate readings.
CAUTION:
Do not use the contact heart rate grips as a handlebar during a workout.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE CONTROL (HRC):
Introduction:
You are now the owner of the most sophisticated Heart Rate Control treadmill available. TRUE HRC is unique and
patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows
users to do a completely hands free heart rate controlled workout using speed, incline or both. By training at a specific
target heart rate, users can exercise at a more efficient cardiovascular level.
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate,
maximum speed, maximum incline, and time, prior to beginning the HRC workout. As users approach their target heart
rate, the treadmill’s computer automatically takes over and changes the speed and/or incline automatically to keep users
near their target heart rate. This allows for a completely “hands free” workout.
*A Polar® compatible heart rate monitoring chest strap should be worn during HRC workouts. For increased safety and
accuracy, contact heart rate monitoring is not recommended for HRC workouts.
Target Heart Rate:
TRUE’s heart rate control (HRC) workouts let the treadmill monitor relative exercise intensity by way of the user’s heart
rate, then automatically adjust the speed and incline to keep the user at their target heart rate and thus their desired
exercise intensity. Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical
condition, fatigue, the comfort of the workout environment, even diet and emotional state. Users should compare their
heart rate with how they feel to ensure safety and comfort.
Consult a physician to determine target heart rate:
Using heart rate to control a workout takes the guesswork out of the workout settings. Consult a physician before using
heart rate controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the treadmill for
several workouts in the manual mode while monitoring heart rate. Users should compare their heart rate with how they
feel to ensure safety and comfort. After users have spent some time learning how their heart responds to different levels of
speed and incline, they will have a better understanding of how to select the maximum speed and maximum incline
required for reaching their target heart rate.
Warm Up:
At the beginning of an HRC workout, the treadmill is in full Manual Control mode. Users should gradually increase the
workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The
treadmill will operate as if in manual mode during the warm up stage. Users control both speed and incline. The user may
only increase speed and incline to the present maximum values entered. It is important that the user starts at a low level of
perceived exertion and gradually increase the workout intensity over several minutes until they approach their target heart
rate. This allows the body to adapt to the workout. Increasing the workout intensity gradually will allow the user to enter
the heart rate control stage without overshooting their target, keeping their heart rate within a few bpm of their target.
*Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the
computer software can control their heart rate. Users may overshoot and undershoot for several minutes until control is
achieved.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE CONTROL (continued):
Heart Rate Control Stage:
The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When using
the Interval HRC Workout, the treadmill alternates between work and rest intervals.
Cool-Down:
At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into Manual
Control mode, where users directly control their cool-down.
PROGRAM DESCRIPTIONS:
Available programs vary depending on the console option selected. Please refer to the chart to the below for assistance in
determining which programs are available on this unit.
Console
Options
Transcend16
Transcend10
Escalate15
Escalate9
Emerge
****
YES
YES
YES
YES
YES
***
YES
YES
YES
YES
**
YES
YES
YES
*
YES
YES
Quick Start: ****
A workout in which the user controls all settings. The workout continues until it is ended by the user.
Manual: ****
Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill
throughout the workout.
Hill Intervals: ****
Hill Intervals makes changes to the INCLINE in 2-minute segments with the SPEED remaining constant. Users can make
adjustments to the SPEED during the workout. SPEED changes are permanent; INCLINE changes affect the current 2minute segment only.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (continued):
Rolling Hills: ****
Series of gradually increasing and decreasing INCLINE changes that simulate rolling hills. Users can make adjustments to
the SPEED during the workout. SPEED changes are permanent; INCLINE changes affect the current segment only.
Single Hill: ****
INCLINE increases to a maximum at the mid-point of the workout, then decreases to the finish. Users can make
adjustments to the SPEED during the workout. SPEED changes are permanent; INCLINE changes affect the current
segment only.
Weight Loss Hills: ***
2-minute WALKING interval segments with INCLINE alternating between hills and a nearly flat landscape. Users can
make adjustments to the SPEED during the workout. SPEED changes are permanent; INCLINE changes affect the current
segment only.
Glute Buster: ***
A changing INCLINE profile simulates hilly terrain to promote intense glute muscle use. Users can make adjustments to
the SPEED during the workout. SPEED changes are permanent; INCLINE changes affect the current segment only.
Calorie Goal: ***
This workout allows users to choose the number of calories they wish to burn within a specified workout time. The
treadmill will control SPEED and INCLINE within the limits set by the user to attain this goal.
Cardio Challenge: ****
SPEED and INCLINE increase to a maximum at the mid-point of the workout, then decrease to the finish. INCLINE and
SPEED changes affect the current segment only.
Walk and Run Intervals: ****
Uses SPEED to create WALKING then RUNNING intervals in 1-minute segments. Users can make adjustments to the
INCLINE during the workout. INCLINE changes are permanent; SPEED changes affect the current 1-minute segment
only.
Speed Intervals: ****
Walking or running speed intervals that are in 1-minute segments. Users can make adjustments to the INCLINE during
the workout. INCLINE changes are permanent; SPEED changes affect the current 1-minute segment only.
Speed Ramp: ****
Speed increases to a maximum at the mid-point of the workout, then decreases to the finish. Users can make adjustments
to the INCLINE during the workout. INCLINE changes are permanent; SPEED changes affect the current segment only.
Leg Shaper: ***
SPEED changes in this workout to emphasize the leg muscles with added intensity. Users can make adjustments to the
INCLINE during the workout. INCLINE changes are permanent; SPEED changes affect the current segment only.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (continued):
Distance Workouts: ***
Choose any one of our 4 common distance workouts - 5k, 10k, 2 mile or 4 mile. The user controls both the SPEED and
INCLINE of the treadmill throughout the workout.
Saved Workouts: ***
Access to previously saved manual workouts.
Custom Speed: **
Set up custom SPEED intervals. Up to 30 easy to adjust segments allow users to customize any speed profile.
Custom Incline: **
Build a custom INCLINE profile using up to 30 segments. A user friendly setup screen allows users to create any hill or
incline profile.
Custom Ultra: ***
If users are having trouble finding a workout that fits their specific needs, try setting up the Custom Ultra! This completely
customizable workout setup allows both SPEED and INCLINE control in up to 30 segments.
HRC Cruise Control: ****
While in any program, Cruise Control will allow the user to set current heart rate as target heart rate by pressing a single
button. The Cruise Control program takes control of SPEED and INCLINE to maintain the users target Heart Rate. If
Beats per Minute exceeds the target by more than 12 BPM the workout will end and Cool Down will begin.
HRC Target: ****
Users choose their target heart rate. The treadmill begins in MANUAL control – The user should gradually increase the
workout intensity until heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed
and incline to maintain heart rate within a few beats of the user’s target.
HRC Weight Loss: ***
Based on age, this is a heart rate controlled workout at 65% of the user’s maximum heart rate. This creates efficient fat
burning without overtraining. The treadmill begins in MANUAL control –The user should gradually increase the workout
intensity until their heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed and
incline to maintain heart rate within a few beats of the user’s target.
HRC Aerobic: ***
Based on age, this is a heart rate controlled workout at 80% of the user’s maximum heart rate. This keeps the user in the
optimum aerobic training range to improve cardio fitness. The treadmill begins in MANUAL control - gradually increase
the workout intensity until the user’s heart rate is within 10 bpm of their target. At this point, the treadmill takes over to
control speed and incline to maintain heart rate within a few beats of the user’s target.
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PROGRAM DESCRIPTIONS (continued):
HRC Intervals: ***
Intervals of WORK and REST determined by target heart rate. The treadmill begins in MANUAL control –
Users should gradually increase their workout intensity until their heart rate is within 10 bpm of their target. At
this point, the treadmill takes over to control speed and incline to maintain the user’s HR within a few beats of
their target. The rest segment will reduce to 65% intensity of work segment.
Custom HRC Intervals: **
Set up a custom heart rate interval. Specify WORK and REST targets and let the treadmill make all the adjustments. The
treadmill begins in MANUAL control - gradually increase the workout intensity until heart rate is within 10 bpm of the
user’s target. At this point, the treadmill takes over to control speed and incline to get the user’s heart rate within a few
beats of their target.
HRC Distance Workouts: **
4 popular fixed distance workouts (5k, 10k, 2 miles and 4miles) that put the treadmill in control of pace by selecting the
user’s target heart rate. The treadmill begins in MANUAL control - The user should gradually increase the workout
intensity until heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed and
incline to maintain heart rate within a few beats of the user’s target.
Fitness Test: ***
A fitness test uses heart rate to estimate the user’s VO2 max. The test increases SPEED and INCLINE gradually every
minute and ends at the point where the user’s heart rate reaches 85% of the maximum for their age.
Air Force fitness Test: **
1.5-mile running test measured against age and gender calculations. Users can make adjustments to the SPEED during
the workout.
Navy Fitness Test: **
1.5-mile running test measured against age and gender calculations. Users can make adjustments to the SPEED during
the workout.
Army Fitness Test: **
2-mile running test measured against age and gender calculations. Users can make adjustments to the SPEED during the
workout.
Marines Fitness Test: **
3-mile running test measured against age and gender calculations. Users can make adjustments to the SPEED during the
workout.
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CHAPTER 4: PROGRAMMING & OPERATION
VIRTUAL ACTIVE VIDEOS: *
*Content is provided by Virtual Active™ and is subject to change without notice.
Indoor Cycling Group World Tour Northern Italy:
Northern Italy is a cyclist’s dream, where stunning views meet tough terrain. The rugged cliffs along Italy’s
largest lake, Lago di Garda are just a short ride away from the idyllic small town of Pregasina, and the rural
mountain passes of Gampenjoch are as beautiful as they are treacherous. Enjoy one advanced hill climb, and
one endurance-focused ride with mixed terrain.
Destinations Include:
• Sentiero Ponale, Lago di Garda, Veneto
• Pregasina, Lago di Garda, Veneto
• Località Viote, Lago di Garda, Trento
• Ötzal Alps, Bolzano-Bozen
• Penser Joch, Bolzano, South Tyrol
• Gampenjoch, Bolzano, South Tyrol
Chicago Run:
Explore the tall buildings and wide public parks of this Midwestern metropolis. From the sculpture gardens of
Millennium Park, to the shores of Lake Michigan, to the shops that line the Magnificent Mile, the Windy City
boasts spectacular sights. The guided workout is speed-focused, and includes two challenging sprints.
Destinations Include:
• Grant Park
• The Magnificent Mile
• Lake Michigan
• Chicago River Walk
Germany Run:
Run the Rhineland, from the thick forests of Thuringia to the Gothic spires of Nuremburg. This lively mix of
urban and natural courses includes a jaunt past the waterfalls that decorate the Wimbachklamm gorge and a
visit to Munich’s bustling plaza, Marienplatz, in the heart of Bavaria. The guided workout alternates speed
challenges and recovery intervals.
Destinations Include:
• Thuringian Forest, Thuringia
• Berchtesgaden National Park, Bavaria
• Berchtesgadener Land, Bavaria
• Munich, Bavaria
• Nuremburg, Bavaria
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CHAPTER 4: PROGRAMMING & OPERATION
VIRTUAL ACTIVE VIDEOS (continued):
American Southwest 2 Run:
Return to the crimson cliffs of the Southwest. Scale Angel’s Landing in Zion National Park in Utah, surf “The
Wave” in Arizona, and go all-in, with a sprint down the fabulous Las Vegas Strip in Nevada. The guided
workout begins with a quick build and maintains a strong pace throughout.
Destinations Include:
• Zion National Park, Utah
• Vermilion Cliffs National Monument, Utah
• Vermilion Cliffs National Monument, Arizona
• Las Vegas, Nevada
Wild California Run:
Explore California’s Sierra Nevada mountain range, home to the awe-inspiring domes and waterfalls of
Yosemite National Park, and General Sherman, the world’s largest tree. The guided workout starts with a
challenging climb to the top of Morro Rock, before relaxing into a moderately difficult finish.
Destinations Include:
• Sequoia National Park, California
• Yosemite National Park, California
• Sequoia National Forest, California
Trinity Mountains Hike:
The northwestern corner of California is home to the Shasta-Trinity Mountains, a rugged region of remote
beaches, and thunderous herds of Roosevelt elk. Marvel at the magnificent giant sequoias on the Boy Scout Tree
Trail and climb to the eerie edge of Devil’s Punch Bowl. The guided workout is front-loaded with climbs and
back-loaded with speed.
Destinations Include:
• Siskiyou Wilderness
• Jedidiah Smith Redwoods State Park
• Castle Crags State Park
• Prairie Creek Redwoods State Park
• Prairie Creek Redwoods State Park
• Shasta-Trinity National Forest
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TRANSCEND OVERVIEW:
Cooling Fan
Touchscreen Display
Auxiliary LCD
Reading Rack
Display
USB Jack
Headphone Jack
Warning Decal
iPod® Connector
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CONSOLE OVERVIEW (continued):
Touchscreen Display:
A capacitive touchscreen used for workout control and feature navigation.
iPod® Connector:
Standard 30 pin iPod connector used to connect an iPod to the console.
Headphone Jack:
Standard 3.5mm audio jack used to connect headphones to the console during media playback.
USB Jack:
Allows users to export workout data to an external USB drive or update the console software.
Auxiliary LCD Display:
Displays workout data that can be easily viewed regardless of which mode is displayed on the Touchscreen Display.
*Available on the 16” model only.
Reading Rack:
This ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
Cooling Fan:
Integrated fan that delivers a cooling flow of air during a workout.
Warning Decal:
Important safety information for users to review prior to using the equipment.
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TOUCHSCREEN INTRODUCTION:
The Transcend Console utilizes a fully integrated capacitive touch screen display and a multi-screen interface to provide a
state of the art and user friendly workout.
Capacitive touchscreen technology relies on the conductive properties of the human body to detect when and where on
the display the user is touching. Because of this, capacitive touchscreens are highly responsive and do not require pressure
to register a touch.
TOUCHSCREEN NAVIGATION:
TRUE recommends that users familiarize themselves with the different screens to ensure that they are safely taking
advantage of all of the features that this equipment has to offer.
Icon Character Map
This console uses several icons to provide users with a simplified and visually appealing workout experience. The
character map below is a quick reference of commonly used icons:
Incline
Speed
Cool Down
Toolbox
Fan Icon
Keypad
Screen Toggle
Home
iPod®/Audio Device
Virtual Active®
TV
NetPulse®
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TOUCHSCREEN NAVIGATION (continued):
Home Screen:
The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to
select from various options to begin a workout or view media.
G
C
A
F
E
B
D
A) Quick Start
Starts a Quick Start workout in which the user controls all settings. The workout continues until it is ended by the user.
B) Safety Instructions
Displays a list of safety instructions for users to review prior to beginning a workout.
C) Workout Finder
Displays preset workouts categorized by goal focus categories.
D) Language Options
Allows users to choose between 12 language options.
E) iPod®/Audio Device
Displays the iPod®/Audio Device interface without starting a workout.
F) TV
Displays TV interface without starting a workout.
G) Screen Lock
When the screen lock is held for 3 seconds, the touchscreen display will lock for 20 seconds to allow for cleaning.
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TOUCHSCREEN NAVIGATION (continued):
Selecting a Preset Workout:
Preset workouts are accessed by touching the Workout Finder Button on the home screen. Workouts are organized into 5
categories. To view the workouts in a category simply touch a Category Selection button (A) or swipe through categories
in the category preview window (B). Workouts can also be viewed in an uncategorized list by touching the Show All
Workouts button (C).
B
SWIPE
C
A
Workout Data Entry Screens:
Workout data entry screens allow the user to input their personal information or workout goals prior to beginning a
preset workout. To set a value, touch the heading (A) of the value and adjust the slider (B) to the desired setting or
manually enter a value using the keypad (C).
*Workout Data Entry Screens vary by program selection.
A
B
C
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TOUCHSCREEN NAVIGATION (continued):
Workout View Screens:
During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their
current workout data.
B
C
D
E
A
E1
A1
A) Custom Data Display #1:
This display will toggle between data points throughout the workout. To select which data points are displayed, press the
arrow below the Data Display to open the Selection Toolbox (A1)
B) Incline:
Displays the current incline level.
C) Heart Rate Information:
When the user is wearing a heart rate chest strap or utilizing the contact heart rate system, their heart rate will be displayed
in beats per minute (bpm) and in the graphic meter. The graphic meter is based on age and will gauge the user’s
approximate heart rate within 3 target levels; Weight Loss, Aerobic or Performance.
D) Speed:
Displays the current speed of the treadmill belt.
E) Custom Data Display #2:
This display will toggle between data points throughout the workout. To select which data points are displayed, press the
arrow below the Data Display to open the Selection Toolbox (E1)
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TOUCHSCREEN NAVIGATION (continued):
Workout View Screen Controls:
The Workout View Screens contain controls that allow users to adjust settings during their workout
G
A1
A1
A
A
B
F
C
D
E
A) Incline/Speed Adjustment Keypads:
These keypads allow the user to input a manual speed or inline adjustments. Touching the Keypad Icons (A1) will open
these keypads
C) Quick Keys:
These keys are displayed by touching the Show/Hide button (B) and allow the user to quickly switch between preset
speeds or incline levels.
D) Cool Down:
This button is displayed by touching the Show/Hide Tools button (B) and allows the user to end their current workout
with a two minute low intensity cool down period. When Cool Down is activated the unit is in manual mode and the user
directly controls all settings.
E) Fan On/Off:
This button is displayed by touching the Show/Hide Tools button (B) and turns the cooling fan on or off.
F) Stop:
Stops or pauses the current workout.
G) HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and
incline adjustments (when the user is utilizing heart rate monitoring).
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TOUCHSCREEN NAVIGATION (continued):
Switching Between Workout View Screens:
There are several Workout Data Screens available to choose from. To switch between screens the user can touch the
selection button (A) for the specific Workout Data Screen they wish to use or simply swipe their finger across the main
display window (B) to scroll through the available screens.
B
SWIPE
A
Workout Summary Screen:
At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be
exported to a USB drive by inserting the USB drive into the console’s USB port and touching the Save button (A). If the
user requires more time to view the summary or to save the workout to a USB device, they can touch the timer (B) to
extend the time that the summary remains on the screen.
B
A
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WEB BROWSER:
When enabled, the integrated web browser allows users to catch up on breaking news, watch sports highlights, check email
and connect with their friends on social media. Having this feature built into a Workout Data Screen allows users to easily
multi task.
E
A
F
B
C
D
A) Navigation Buttons:
Move forward or backward to the previous page displayed
B) Screen Toggle:
Allows the user to switch back and forth between full screen and regular mode.
C) Keyboard:
Displays the onscreen keyboard to allow users to input text.
D) Home:
Displays the browsers home page.
*See advanced console options for instructions on setting the homepage.
E) Address Bar:
Displays the web address of the page that is being displayed and allows users to input the addresses of pages they wish to
visit.
F) Clear Address:
Clears the web address of the page currently being displayed to allow users to input the address of the page they wish to
visit.
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iPod® INTEGRATION:
The Transcend console has an advanced iPod® Integration feature which allows a user to connect their iPod® to the
console via the 30 pin connector located on the front of the console. Once connected, the user can control the functions of
their iPod® through the user friendly touchscreen interface.
D
A
C
B
A) Volume Controls:
Increases, Decreases or Mutes the audio volume from the iPod®.
B) Change Audio:
Toggles between available audio sources.
C) Navigation Buttons:
Allows the user to Play, Pause or Skip media and navigate the iPod® menu.
D) Menu Button:
When pressed, the menu button will return to the previous iPod® menu
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BLUETOOTH AUDIO:
This console has integrated Bluetooth support for non-30 Pin iPod® audio devices. To pair a device with the console,
touch the iPod®/Audio Device Selection Button (A). Ensure that the device is discoverable via Bluetooth and press the
Bluetooth Button (B) to search for devices.
B
A
The console will complete a scan for available Bluetooth devices. Once the scan is complete, simply touch the name of the
desired device (C) to begin the pairing process.
*If the device is not listed, verify that it the Bluetooth is enabled and that the device is discoverable. Then touch the
Bluetooth logo (D) to re-scan for the Bluetooth devices.
D
C
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BLUETOOTH AUDIO (continued):
When a device is selected from the list, the console will send a pairing request to that device. The paring request must be
accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices,
press Accept (F) to accept the request.
E
F
Once the Bluetooth pairing request has been accepted, the playback screen will be displayed. During playback, users can
control volume (G), pause, advance or replay tracks by using the navigation buttons (H), and toggle between available
audio sources by touching the Change Audio Button (I). To disconnect the Bluetooth audio device, simply touch the
disconnect button (J).
G
H
J
I
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TV CONTROLS:
This console also features an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high
Definition. The TV controls are built in to a Workout View Screen to allow the user to monitor their workout while
enjoying their favorite shows.
C
A
D
E
B
F
A) Volume Controls:
Increases, Decreases or Mutes the audio volume from the TV program.
B) Change Audio:
Toggles between available audio sources.
C) Channel Controls
Used to display a full list of available channels or to change channels one at a time.
D) Closed Captioning
Toggles the closed captioning on or off.
*This button will only be visible when the program displayed supports closed captioning.
E) Screen Toggle:
Allows the user to switch back and forth between full screen and regular mode.
F) Stop:
Stops the current TV/TV audio feed.
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VIRTUAL ACTIVE®:
Virtual Active® provides users with a scenic, first-person video to enhance a workout. Audio from the web browser, TV,
iPod®, and Bluetooth sources can be combined with this feature by pressing the Change Audio Button (A) to create a truly
unique workout. Additionally, The Workout View Screen controls and displays are still available when using this feature
in standard mode. The video can be stopped, without ending the workout, at any time by touching the Stop Button (B). To
display the video in full screen mode, simply touch the Screen Toggle Button (C). Audio Volume (C) can also be adjusted.
B
D
C
C
NETPULSE®:
Netpulse® is a digital fitness solution that enables personalized goal setting, activity-based social feeds, workout tracking,
data management, and on demand content. Netpulse® works with 3rd party tracking apps and devices, along with a mobile
app and web portal for capturing all of the user’s data. Users that wish to utilize Netpulse® content should press the Sign in
Button (A) on the home screen and enter their ID. If the user does not have a Netpulse® ID, they can create one by
pressing the Create Account button (B) and following the onscreen instructions.
A
B
NOTE: This feature is only available in a Netpulse® enabled facility.
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ADVANCED CONSOLE FUNCTIONS:
Entering Service Mode:
Entering Service Mode can be completed by pressing and holding the TRUE logo (A) in the upper left corner of the home
screen. When the word “TRUE” (B) begins to flash, release the logo and press and hold the lower right corner of the
screen(C).
A
B
C
Main Menu:
After successfully entering service mode the screen below will be displayed. From this menu users can access all of the
service mode features by navigating through the various menus.
Menus can be accessed by
touching the selection
buttons
Touch Exit to return to the home screen
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ADVANCED CONSOLE FUNCTIONS (continued):
Summary Screen:
The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview
of the unit’s setup.
A
B
C
D
E
F
G
H
A) Product Model:
The model number that the console is currently configured to.
B) Serial Number:
The serial number of the console (not the base unit).
C) Tuner Type:
The type of TV tuner installed in the console.
D) Software Version:
The current version of software that is installed on the console.
E) Firmware Version:
The current version of firmware that is installed on the console.
F) BIOS Version:
The current BIOS version that is installed on the console.
G) System Software Sum:
Displays OS data that is used in the production of the console.
G) Reset Factory Defaults:
Resets all console settings to their factory defaults.
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu:
The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into subcategories and allows to users configure the console and to set up various functions of the unit.
Sub-Categories can be
accessed by touching the
selection buttons
Touch Back to return to the main menu
Touch Exit to return to the home screen
Setup Menu - Product Setup:
The Product Setup screen allows users to change the console configuration to match the unit on which it is installed. To
change the console configuration:
• From the Main Menu, touch the Setup button.
• From the Setup Menu, Press Product Setup (A).
• Touch the correct model number to select it (B).
• Touch the Save key to save the configuration (C).
A
B
C
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Calibration:
Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended.
Calibration may also be used by technicians to troubleshoot system faults.
WARNING:
This process will take full control of the treadmill and can be dangerous if caution is not taken.
• Calibration can take up to two minutes to complete.
• Do not stand on the treadmill during the calibration procedure.
• Verify that the machine is free of all parts and tools.
• Keep children and animals at a safe distance.
Calibration Steps:
•
•
•
•
From the Main Menu, press the Setup button.
From the Setup Menu, press Calibration (A)
Press the Calibrate key (B)
When complete, the console will display “Calibration Successful”.
A
B
C
WARNING:
The Potentiometer Value (C) should only be adjusted by a trained service professional. Any adjustment made to the
Potentiometer Value may result in unexpected errors or damage to the incline system.
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Clock:
Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct
time is also important for troubleshooting purposes when viewing the system’s error log.
Setting the Clock:
•
•
•
•
•
•
From the Main Menu, press the Setup button.
From the Setup Menu, press the Clock Button (A).
Touch the arrows (B) to adjust the date and time and use the slider button(C) to select AM or PM.
Once the correct time and date are entered, touch the Next key (D).
Use the slider (E) or swipe through the list of time zones until the correct time zone is shown in bold (F).
Touch the Save key (G).
A
C
B
D
F
E
G
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Screen Saver:
Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console,
images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive).
Importing Screen Saver Images:
•
•
•
•
Touch the Screen Saver button (A)
Insert the USB drive that contains the images into the console’s USB port.
Verify the images in the preview window (B)
Touch the Save button (C) to save the images to the console.
B
A
E
D
F
C
Additional Screen Saver Options:
•
•
•
Custom Screen Saver images can be deleted by touching the clear button (D).
The amount of time the console must be idle before the screen saver engages can be adjusted by using the Screen
Saver Time Slider (E)
The Sleep timer is a function that will turn off the console’s back light after a period of time to save energy. The
amount of time the console must be idle before going to sleep can be adjusted by using the Sleep Timer Slider (F).
WARNING:
Moving the Screen Saver Time completely to the left will disable the screen saver. Disabling the screen saver is not
recommended and may cause damage to the screen and void the manufacturer warranty.
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Facility Images:
The Transcend console supports customizable facility images to help promote specials, events or endorse a brand. In order
to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive).
Importing Facility Images:
•
•
•
•
Touch the Facility Images button (A)
Insert the USB drive that contains the images into the console’s USB port.
Verify the images in the preview window (B)
Touch the Save button (C) to save the images to the console.
B
A
D
C
* Facility images can be deleted by touching the clear button (D).
Once loaded correctly, the facility Images will be displayed in the Facility Workout Data Screen (as shown below).
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Setup:
Transcend consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high
Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on
the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed)
TV Setup Steps:
•
•
•
•
•
•
From the Setup Menu, touch TV Setup (A).
Touch the type of signal that is being used to select it (B); Analog, Digital, or Both. (Digital is selected by default)
*When analog is selected the user will need to choose the analog standard (NTSC-M for the United States).
Touch the Source Slider (C) to select between Antenna and Cable.
Verify that the correct Country is listed (D).
Touch Enable Aux Input (E) to enable or disable the AUX inputs located on the back of the console.
Touch Begin Channel Scan (F) to begin scanning for channels.
B
C
A
D
E
F
•
Once the channel scan is complete, the channel list (G) will be populated with the available channels.
G
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Setup (continued):
Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB
drive.
Exporting TV Setup Data to USB:
•
•
•
Complete the TV Setup process.
Insert a blank USB drive into the console’s USB port.
When all desired channels are listed in the Channel List (A), touch the Export Scan to USB Button (B)
A
B
Importing TV Setup Data from USB:
•
•
•
•
Navigate to the TV Setup screen.
Insert the prepared USB stick into the console’s USB Port.
Touch Import Scan from USB (A).
Once the import process is complete, verify that all channels are listed in the channel list (B).
B
A
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Advanced:
The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding
channel logos.
Add a Channel:
•
•
•
•
Navigate to the TV Advanced Screen (A).
Press the Add Channel Button (B) to access the Add Channel Screen.
Use the Up/Down Arrows(C) to adjust the values (Standard, Frequency, Network, and Channel Number).
*Channel frequencies must be obtained from your television service provider.
Once all values are correct, press OK (D) to save the channel.
C
D
A
B
Deleting Channels:
•
•
•
Touch the channel to be deleted to select it.
Press the Delete Channel Button (A)
Press Delete Channel (B) to delete the selected channel or Delete all Channels (C) to delete all channels.
B
C
A
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ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Advanced (continued):
Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to
their workout.
Adding Channel Logos:
•
•
•
Navigate to the TV Advanced Screen (A).
Touch the desired channel in the Channel List (B)to select it
Touch the channel again to enter the logo screen.
B
A
C
•
•
Touch the logo (C) that corresponds to the selected channel.
Repeat these steps for each channel for which a logo is available.
D
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Network Setup:
The Network Setup screen displays the current network information for the console. This screen also allows users to setup
wired or wireless internet connection, enable web browsing, and allows for Netpulse® configuration (in a Netpulse®
enabled environment). To connect to a network, simply touch the Setup Connection button (A) and select the desired
network from the list (and enter the password if necessary) and then press connect.
A
C
D
F
E
G
Configuring Netpulse®:
•
•
•
•
•
•
Touch the Netpulse Enabled Slider button (C) to enable it.
Touch the Configure Netpulse Button (D)
On the screen that follows, touch the Test Network button.
Once the screen displays the message “All network tests passed”, touch the Install button.
The screen will then display the message “Installation was successful”.
Touch the Back button to return to the Network Setup screen.
Enabling the Web Browser:
•
•
•
•
Touch the Web browser Enabled Slider (E) to enable it.
Accept the Internet Service Agreement.
Select a homepage by touching the Homepage Address Bar (F) and typing the web address of the desired page and
pressing Enter to confirm the page.
Ensure that the correct Region (G) is displayed.
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu:
The Options menu allows users to customize settings on the console to meet their needs. The settings in this menu save
automatically.
A
B
C
D
E
F
A) Metric Units:
When enabled, the console will display all Metric units rather than American Standard.
B) Save Workout Enabled:
Turn on this feature to allow users to save custom workouts to the console.
C) Contact Heart Rate Has Priority:
When enabled, the console will attempt to read heart rate data from the contact heart rate grips before reading data from a
wireless chest strap.
*When this option is turned off, telemetry heart rate will take priority.
D) LCD Brightness:
Use the slider to adjust the brightness of the touchscreen display.
E) System Sound Volume:
Use the slider to adjust the volume of the notifications and beeps that come from the console.
F) Default Language:
Touch the flag to select a different language. Once a new default language has been selected, all menus, options and
workout data will appear in that language.
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Timers Menu:
The Timers Menu allows for time limits to be set on various console features and functions.
A
B
C
D
E
F
A) Cooldown Time:
Use the slider to adjust the length of the cooldown segment at the end of a workout.
B) Maximum Workout Time:
This setting will limit the amount of time that all workouts can last (this setting does not apply to quickstart workouts,
manual workouts or distance workouts).
C) Workout Setup Timeout:
Choose how long the workout data entry screen will remain on the display without any user interaction. By choosing the
“off” setting, the data entry screen will be displayed until closed by a user.
D) Workout Summary Timeout:
Determines the amount of time the Workout Summary Screen will remain on the display. By choosing the “Off” setting,
the summary will be displayed until ended by a user.
E) Pause Timer:
This setting will limit the amount of time that a workout can be paused before it automatically ends. By choosing the “Off”
option, the unit will remain paused until the user resumes or ends the workout.
F) User Present Detection (AC drive systems only):
When User Present Detection is enabled the treadmill will pause if it does not detect a normal amp draw which would be
indicative of the weight of the user on the treadbelt. Timer 1 will set the amount of time before the console displays a User
Present Notification and Timer 2 will set the amount of time that the notification is displayed on the console before the
treadbelt is stopped.
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Statistics Menu:
The statistics menu provides an overview of how and how long the unit has been used. Touching the summary button (A)
will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used. Machine Distance (C)
is the total distance in miles that the belt has traveled. Distance (D) is the amount of distance the belt has traveled since the
last time the Clear Mileage button (E) was pressed.
*The Distance/Clear Mileage feature is helpful for tracking mileage in a preventive maintenance schedule.
B
A
D
C
E
Touching the Program Usage button (F) will provide a list of programs that have been used on the unit and how many
times those programs have been used. These statistics can be reset by touching the Clear button (G), but it is not
recommended.
F
G
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu:
The Diagnostics Menu contains tools used to help diagnose errors and performance issues. The first screen Displayed is
Tests:
A
B
C
D
E
F
G
A) Contact Heart Rate:
Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped.
B) Telemetry Heart Rate:
Use a wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data. If there is a reading
displayed without the use of a heart rate strap or simulator, there is outside interference from another source.
*This unit is designed to receive 5 khz non-coded transmissions only.
C) Keypress:
When a quick access key is pressed on the unit, “NONE” will change to indicate which key is being pressed. In the event
of a stuck key, the key that is being engaged will display.
D) Fan Speed Control:
Using the slider allows users to test the fan independent of a program.
E) Target Speed/Actual Speed:
Use the Target Speed slider to command the treadbelt to move and verify that the belt is moving at the commanded speed
using the actual speed readout.
F) Incline/Incline ADC Value:
Used to troubleshoot incline system faults by commanding the unit to incline with the incline slider and reading the
Incline ADC Value.
G) Safety Switch:
Used to verify that the console is able to read the safety key.
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Fault Log:
Touching the Fault Log button (A) in the Diagnostics Menu, will display a time stamped list of recent fault codes that can
be helpful in the troubleshooting process. The Error Log can be reset by touching the Clear button (B), but it is not
recommended.
A
B
Diagnostics Menu - Software Update:
TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update
the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive
by following the downloadable instructions.
*DO NOT place the installation program on the USB stick! The program must be run on a Windows based computer!
A
WARNING:
Disconnecting the power source, switching the unit off or pressing buttons on the console will disrupt the information
flow and potentially cause fatal errors.
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CHAPTER 4A: TRANSCEND OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Software Update (continued):
•
•
•
•
Insert the USB drive containing the software update into the console’s USB port.
From the Main Menu, press the Diagnostics button. Then press Software update button (A).
When the console locates the software update, press the Update Software button (B)
After the installation of the software update, press the Load Firmware button (C).
A
NOTE: Do not power cycle
the unit between the software
and firmware updates
C
B
Diagnostics Menu - Touch Screen:
Touching the Touchscreen key (A) will open the touchscreen calibration tool. On the first screen displayed, users can
touch anywhere in the white area (B) and a small red box (C) will appear to verify screen function. Touching the Calibrate
button (D) will begin a touchscreen calibration. During this process, targets will appear on the screen and the user must
press and hold each target until it turns red to complete the calibration.
B
A
C
D
Diagnostics Menu - Advanced:
The advanced screen contains multiple tools that are used in the production of the console and for demonstration
purposes. It is recommended to leave these settings in their default positions.
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CHAPTER 4B: ESCALATE15 OPERATION
ESCALATE15 OVERVIEW:
Left/Right
Selection Buttons
TFT Display
Cooling Fan
Up/Down
Selection Buttons
Navigation
Stop
Buttons
Start
Enter
TV Button
USB Jack
Reading Rack
Headphone Jack
Back Button
30 Pin iPod®
Connector
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CHAPTER 4B: ESCALATE15 OPERATION
ESCALATE15 OVERVIEW (continued):
TFT Display:
Used to monitor or control a workout and feature navigation.
Selection Buttons:
Used to navigate menus and make selections via the LCD Display.
Navigation Buttons:
Used to navigate menus and control features of the console.
Start:
Allows the user to begin a Quick Start workout or preset workout.
TV Button:
Displays the TV interface.
USB Jack:
Allows users to export workout data to an external USB drive or update the console software.
Headphone Jack:
Standard 3.5mm audio jack used to connect headphones to the console during media playback.
Back Button
Used in navigate back within various console features.
30 Pin iPod® Connector:
Standard 30 pin iPod® connector used to connect an iPod® to the console.
Reading Rack:
This ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
Enter:
Used to confirm selections.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
Cooling Fan:
Integrated fan that delivers a cooling flow of air during a workout.
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CHAPTER 4B: ESCALATE15 OPERATION
CONSOLE NAVIGATION:
Home Screen:
The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to
select from various options to begin a workout or view media. To select an item, use the Left/Right Selection Buttons (A)
to highlight the item and then press the Enter button (B).
E
F
C
G
H
D
B
A
C) Quick Start
Starts a Quick Start workout in which the user controls all settings. The workout continues until it is ended by the user.
D) Workout Finder
Displays preset workouts categorized by goal focus categories.
E) Safety Instructions
Displays a list of safety instructions for users to review prior to beginning a workout.
F) iPod®/Audio Device
Displays the iPod®/Audio Device interface without starting a workout.
G) TV
Displays TV interface without starting a workout.
H) Language Options
Allows users to choose between 12 language options.
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CHAPTER 4B: ESCALATE15 OPERATION
CONSOLE NAVIGATION (continued):
Selecting a Preset Workout:
Preset workouts are accessed by selecting the Workout Finder option on the home screen. Workouts are organized into 5
categories. To view the workouts in a category, select the category (A) by using the Left/Right Selection Buttons (B) and
then press Enter (C). Workouts can also be viewed in an uncategorized list by selecting the Show All Workouts option(C).
A
D
B
C
Workout Data Entry Screens:
Workout data entry screens allow the user to input their personal information or workout goals prior to beginning a
preset workout. To set a value (A), select it using the Left/Right Selection Buttons (B) and then use the Up/Down Selection
Buttons (C) to adjust the value to the desired setting. After all values are set, press start to begin the workout.
*Workout Data Entry Screens vary by program selection.
A
C
B
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CHAPTER 4B: ESCALATE15 OPERATION
CONSOLE NAVIGATION (continued):
Workout View Screens:
During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their
current workout data. Users can switch between the available Workout View Screens by using the Left/Right Selection
Buttons (F).
B
C
A
D
E
F
A) Data Display #1:
This display will toggle between multiple data points throughout the workout. These data points vary by program, but
include Time, Distance, and Pace.
B) Incline:
Displays the current incline level.
C) Heart Rate Information:
When the user is wearing a heart rate chest strap or utilizing the contact heart rate system, their heart rate will be displayed
in beats per minute (bpm) and in the graphic meter. The graphic meter is based on age and will gauge the user’s
approximate heart rate within 3 target levels; Weight Loss, Aerobic or Performance.
D) Speed:
Displays the current speed of the treadmill belt.
E) Data Display #2:
This display will toggle between multiple data points throughout the workout. These data points vary by program, but
include Calories, Distance, and METS.
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CHAPTER 4B: ESCALATE15 OPERATION
CONSOLE NAVIGATION (continued):
Tools Screen Controls:
The Tools Screen contains controls that allow users to adjust settings during their workout. The Tools screen can be
reached by using the Left/Right Selection Buttons (A) during any workout. The Navigation Buttons (B) are used in the
Tools Screen to select between the available options. Once the desired tool has been selected, press Enter (C) to confirm
the selection.
G
D
E
F
A
C
B
D) Fan:
This tool toggles the cooling fan on and off.
E) Cool Down:
Allows the user to end their current workout with a two minute low intensity cool down period. When Cool Down is
activated the unit is in manual mode and the user directly controls all settings.
F) Change Units:
Allows users to change the data readouts between English Standard and Metric Units.
G) HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and
incline adjustments (when the user is utilizing heart rate monitoring).
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CHAPTER 4B: ESCALATE15 OPERATION
CONSOLE NAVIGATION (continued):
Workout Summary Screen:
At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be
exported to the TRUE Fitness App via Bluetooth or to a USB drive that is connected to the console’s USB port. To export
the Workout Data, use the Left/Right Selection Buttons (A) to select Save (B) and then press the Enter Button (C). If the
user requires more time to view the summary or to export the workout data, they can select More Time (D) and press the
Enter Button (C) to extend the time that the summary remains on the screen.
A
D
B
C
TV CONTROLS:
This console has an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high
Definition. The TV controls are built in to a Workout View Screen to allow the user to monitor their workout while
enjoying their favorite shows. While watching TV, users can control volume using the Up/Down Selection Buttons (A)
and change channels using the Navigation Buttons (B) or by selecting a channel from the list of available channels by
pressing the TV Button (C). To enter full screen mode, simply press the Enter Button (D).
B
A
B
C
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CHAPTER 4B: ESCALATE15 OPERATION
iPod® INTEGRATION:
The Escalate15 console has an advanced iPod® Integration feature which allows a user to enjoy their personal audio and
video library when their iPod® is connected to the console via the 30 pin connector located on the front of the console.
Once connected, the iPod® menus can be navigated by using the Up/Down Selection Buttons (A) and the Navigation
Buttons (B).
A
B
During playback, users can control volume by using the Up/Down Selection Buttons (C) and advance or replay tracks by
using the navigation buttons (D).
D
C
NOTE: Video playback is not available through 30pin to Lightning adapters.
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CHAPTER 4B: ESCALATE15 OPERATION
BLUETOOTH AUDIO:
The Escalate 15 console has integrated Bluetooth support for non-30 Pin iPod® audio devices. To pair a device with the
console, use the Left/Right Selection Buttons (A) to select the iPod®/Audio Device Screen. Ensure that the device is
discoverable via Bluetooth and press the Enter Button (B) to search for devices.
A
B
The console will complete a scan for available Bluetooth devices. Once the scan is complete, use the Up/Down Selection
Buttons (C) to select the desired device from the list of available devices and press Enter (D).
*If the device is not listed, verify that it the Bluetooth is enabled and that the device is discoverable. Use the Up/Down
Selection Buttons (C) to select Refresh List and Press Enter (D) to re-scan for the Bluetooth device.
C
D
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CHAPTER 4B: ESCALATE15 OPERATION
BLUETOOTH AUDIO (continued):
When a device is selected from the list, the console will send a pairing request to that device. The paring request must be
accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices,
press Accept (F) to accept the request.
E
F
Once the Bluetooth pairing request has been accepted, the playback screen will be displayed. During playback, users can
control volume by using the Up/Down Selection Buttons (G) and advance or replay tracks by using the navigation buttons
(H).
G
H
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Service Mode:
Entering Service Mode can be completed by pressing and holding the Back navigation Button (A). When the TRUE Logo
(B) begins to flash, release the navigation button and press and hold the Enter Button(C).
B
A
C
Main Menu:
After successfully entering service mode the Main Menu will be displayed. From this menu users can access all of the
service mode features by navigating through the various menus.
Menus can be selected by
using the Up/Down
Selection Buttons
Touch Back to return to the home screen
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Summary Screen:
The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview
of the unit’s setup.
A
B
C
D
E
F
G
H
A) Product Model:
The model number that the console is currently configured to.
B) Serial Number:
The serial number of the console (not the base unit).
C) Tuner Type:
The type of TV tuner installed in the console.
D) Software Version:
The current version of software that is installed on the console.
E) Firmware Version:
The current version of firmware that is installed on the console.
F) BIOS Version:
The current BIOS version that is installed on the console.
G) System Software Sum:
Displays OS data that is used in the production of the console.
H) Reset Factory Defaults:
Resets all console settings to their factory defaults.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu:
The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into seven subcategories and allows to users configure the console and to set up various functions of the unit.
Sub-Categories can be
selected by using the
Up/Down Selection Buttons
Touch Back to return to the main menu
Setup Menu - Product Setup:
The Product Setup screen allows users to change the console configuration to match the unit on which it is installed. To
change the console configuration:
• From the Main Menu, select the Setup menu.
• From the Setup Menu, select Product Setup (A).
• Use the Selection Buttons (B) to select the correct model number (C).
• Press the Enter Button (D) to confirm the selection.
A
B
C
D
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Calibration:
Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended.
Calibration may also be used by technicians to troubleshoot system faults.
WARNING:
This process will take full control of the treadmill and can be dangerous if caution is not taken.
• Calibration can take up to two minutes to complete.
• Do not stand on the treadmill during the calibration procedure.
• Verify that the machine is free of all parts and tools.
• Keep children and animals at a safe distance.
Calibration Steps:
•
•
•
•
From the Main Menu, press the Setup button.
From the Setup Menu, select Calibration (A).
Press the Enter Button (B) to begin calibration.
When complete, the console will display “Calibration Successful”.
A
C
B
WARNING:
The Potentiometer Value (C) should only be adjusted by a trained service professional. Any adjustment made to the
Potentiometer Value may result in unexpected errors or damage to the incline system.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Clock:
Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct
time is also important for troubleshooting purposes when viewing the system’s fault log.
Setting the Clock:
•
•
•
•
•
From the Main Menu, select the Setup menu.
From the Setup Menu, select Clock (A).
Use the Left/Right Selection Buttons (B) to select the desired value (C).
Use the Up/Down Selection Buttons (D) to adjust the value to the desired setting.
Once the correct time and date are entered, select Next (E) and press Enter (F).
A
D
C
E
B
F
•
•
Use the Up/Down Selection Buttons (G) to scroll through the list of time zones until the correct time zone is
shown in bold (H).
Use the Right Selection Button (I) to highlight Save (J) and press Enter (K).
G
H
I
J
K
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Screen Saver:
Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console,
images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive).
Importing Screen Saver Images:
•
•
•
•
Select Screen Saver (A) from the Setup Menu and press Enter (B).
Insert the USB drive that contains the images into the console’s USB port.
Verify the images in the preview window (C)
Select Save (D) and press Enter (B) to save the images to the console.
C
A
F
E
H
D
B
G
Additional Screen Saver Options:
•
•
•
Custom Screen Saver images can be deleted by selecting Clear Current Slides (E) and pressing Enter (B).
The amount of time the console must be idle before the screen saver engages can be adjusted by selecting Screen
Saver Time (F) and using the Left/Right Navigation buttons (G) to select the desired time.
The Sleep timer is a function that will turn off the console’s back light after a period of time to save energy. The
amount of time the console must be idle before going to sleep can be adjusted by selecting the Sleep Timer (H)
and using the Left/Right Selection Buttons to select the desired time.
WARNING:
Setting the Screen Saver Time to zero will disable the screen saver. Disabling the screen saver is not recommended! Doing
so may cause damage to the screen and void the manufacturer warranty.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - Facility Images:
The Escalate15 console supports customizable facility images to help promote specials, events or endorse a brand. In order
to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive).
Importing Facility Images:
•
•
•
•
Select Facility Images (A) and press Enter (B).
Insert the USB drive that contains the images into the console’s USB port.
Verify the images in the preview window (C)
Select Save (D) using the Up/Down Selection Buttons (E) and press Enter (B) to save the images to the console.
C
A
F
E
D
B
* Facility images can be deleted by selecting the Clear (F) and pressing Enter (B).
Once loaded correctly, the facility Images will be displayed in the Facility Workout Data Screen (as shown below).
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Setup:
Escalate15 consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high
Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on
the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed)
TV Setup Steps:
•
•
•
•
•
•
From the Setup Menu, select TV Setup (A) and press Enter (D).
Use the Up/Down Selection Buttons (B) to highlight the type of signal is being used (C). Then press Enter (D) to
select the appropriate signal type; Analog, Digital, or Both. (Digital is selected by default)
*When analog is selected the user will need to choose the analog standard (NTSC-M for the United States).
Highlight the Source Slider (E) and Press Enter (D) to toggle between Antenna and Cable.
Verify that the correct Country is listed (F).
Highlight Enable Aux Input (G) and press Enter (D) to Enable or disable the AUX inputs located on the back of
the console.
Highlight Begin Channel Scan (H) and press Enter (D) to begin scanning for channels.
C
E
F
A
G
B
H
D
•
Once the channel scan is complete, the channel list (I) will be populated with the available channels.
I
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Setup (continued):
Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB
drive.
Exporting TV Setup Data to USB:
•
•
•
Complete the TV Setup process.
Insert a blank USB drive into the console’s USB port.
When all desired channels are listed in the Channel List (A), use the Up/Down Selection Buttons (B) to highlight
Export Scan to USB(C) and press Enter (D).
C
A
B
D
Importing TV Setup Data from USB:
•
•
•
•
Navigate to the TV Setup screen.
Insert the prepared USB stick into the console’s USB Port.
Highlight Import Scan from USB (A) using the UP/Down Selection Buttons (B) and press Enter (C).
Once the import process is complete, verify that all channels are listed in the channel list (D).
A
D
B
C
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Advanced:
The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding
channel logos.
Add a Channel:
•
•
•
•
•
Navigate to the TV Advanced Screen (A).
Press the Forward Navigation Button (B) to access the Add Channel Screen.
Use the Left Right Navigation Buttons(C) to select between the available values (Standard, Frequency, Network,
and Channel Number). *Channel frequencies must be obtained from your television service provider.
Use the Up/Down Selection buttons (D) to adjust each value.
Once all values are correct, press Enter (E) to save the channel
A
D
C
E
B
Deleting Channels:
•
•
•
Highlight the channel to be deleted.
Press the Back Navigation Button (A)
Press Enter (B) to delete the selected channel or the forward navigation button (C) to delete all channels
A
C
B
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Setup Menu - TV Advanced (continued):
Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to
their workout.
Adding Channel Logos:
•
•
Navigate to the TV Advanced Screen (A).
Select the desired channel in the Channel List (B) and press the Enter Button (C).
B
A
C
•
•
Select the logo (D) that corresponds to the selected channel and press Enter (C) to save.
Repeat these steps for each channel for which a logo is available.
D
C
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu:
The Options menu allows users to customize settings on the console to meet their needs. Use the Up/Down Selection
Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value.
*The settings in this menu save automatically.
C
A
D
B
E
F
G
H
C) Metric Units:
When enabled, the console will display all Metric units rather than American Standard.
D) Save Workout Enabled:
Turn on this feature to allow users to save custom workouts to the console.
E) Contact Heart Rate Has Priority:
When enabled, the console will attempt to read heart rate data from the contact heart rate grips before reading data from a
wireless chest strap.
*When this option is turned off, telemetry heart rate will take priority.
F) LCD Brightness:
Adjusts the brightness of the TFT display.
G) System Sound Volume:
Adjusts the volume of the notifications and beeps that come from the console.
H) Default Language:
Select a different language. Once a new default language has been selected, all menus, options and workout data will
appear in that language.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Timers Menu:
The Timers Menu allows for time limits to be set on various console features and functions. Use the Up/Down Selection
Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value.
C
D
E
F
H
G
B
A
C) Cooldown Time:
Adjusts the length of the cooldown segment at the end of a workout.
D) Maximum Workout Time:
This setting will limit the amount of time that all workouts can last (this setting does not apply to quickstart workouts,
manual workouts or distance workouts).
E) Workout Setup Timeout:
Choose how long the workout data entry screen will remain on the display without any user interaction. By choosing the
“off” setting, the data entry screen will be displayed until closed by a user.
F) Workout Summary Timeout:
Determines the amount of time the Workout Summary Screen will remain on the display. By choosing the “Off” setting,
the summary will be displayed until ended by a user.
G) Pause Timer:
This setting will limit the amount of time that a workout can be paused before it automatically ends. By choosing the “Off”
option, the unit will remain paused until the user resumes or ends the workout.
H) User Present Detection (AC drive systems only):
When User Present Detection is enabled the treadmill will pause if it does not detect a normal amp draw which would be
indicative of the weight of the user on the treadbelt. Timer 1 will set the amount of time before the console displays a User
Present Notification and Timer 2 will set the amount of time that the notification is displayed on the console before the
treadbelt is stopped.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Statistics Menu:
The statistics menu provides an overview of how and how long the unit has been used.
Statistics Menu – Summary:
Selecting the Summary screen (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has
been used. Machine Distance (C) is the total distance in miles that the belt has traveled. Distance (D) is the amount of
distance the belt has traveled since the last time the Clear Mileage (E) feature was used.
*The Distance/Clear Mileage feature is helpful for tracking mileage in a preventive maintenance schedule.
B
A
D
C
E
Statistics Menu – Program Usage:
Selecting the Program Usage screen (A) will provide a list of programs that have been used on the unit and how many
times those programs have been used. These statistics can be reset by highlighting the Clear button (B) and Pressing Enter
(C), but it is not recommended.
A
B
C
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu:
The Diagnostics Menu contains tools used to help diagnose errors and performance issues.
Diagnostics Menu-Tests:
The Tests Screen is used by technicians to aid in troubleshooting and contains commonly used troubleshooting tests.
A
B
C
D
F
E
G
A) Contact Heart Rate:
Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped.
B) Telemetry Heart Rate:
Use a wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data. If there is a reading
displayed without the use of a heart rate strap or simulator, there is outside interference from another source.
*This unit is designed to receive 5 khz non-coded transmissions only.
C) Fan Speed Control:
Allows users to test the fan independent of a program.
D) Keypress:
When a quick access key is pressed on the unit, “NONE” will change to indicate which key is being pressed. In the event
of a stuck key, the key that is being engaged will display.
E) Target Speed/Actual Speed:
Commands the treadbelt to move and verifies that the belt is moving at the commanded speed using the actual speed
readout.
F) Incline/Incline ADC Value:
Used to troubleshoot incline system faults by commanding the unit to incline and reading the Incline ADC Value.
G) Safety Switch:
Used to verify that the console is able to read the safety key.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Fault Log:
The Fault Log (A) will display a time stamped list of recent fault codes that can be helpful in the troubleshooting process.
The Fault Log can be exported to a USB drive by highlighting Export (B) and pressing Enter (C). The log can also be reset
by highlighting Clear (D) and pressing Enter (C), but it is not recommended.
A
B
D
C
Diagnostics Menu - Software Update:
TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update
the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive
by following the downloadable instructions.
A
WARNING:
Disconnecting the power source, switching the unit off or pressing buttons on the console will disrupt the information
flow and potentially cause fatal errors.
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CHAPTER 4B: ESCALATE15 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Software Update (continued):
•
•
•
•
•
Insert the USB drive containing the software update into the console’s USB port.
From the Diagnostics Menu, use the Up/Down Selection Buttons to highlight Software Update and press the
Enter Button (A).
When the console locates the software update, highlight Update Software (B) and press Enter.
NOTE: Do not power cycle the unit between the software and firmware updates
After the installation of the software update, highlight Load Firmware (C) and press Enter.
Following the installation of the software and firmware, power cycle the unit to finalize the software update.
A
C
B
Diagnostics Menu - Advanced:
The advanced screen contains multiple tools that are used in the production of the console and for demonstration
purposes. It is recommended to leave these settings in their default positions.
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CHAPTER 4C: ESCALATE9 OPERATION
ESCALATE9 OVERVIEW:
TFT Display
Selection Buttons
Selection Buttons
Incline
Keys
Speed
Keys
Start
Stop
Reading
Rack
Warning
Decal
USB Port
Numeric
Keypad
Headphone
Jack
30 Pin iPod®
Connector
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CHAPTER 4C: ESCALATE9 OPERATION
ESCALATE9 OVERVIEW (continued):
TFT Display:
Used to monitor or control a work out and feature navigation.
Selection Buttons:
Used to navigate menus and make selections via the TFT Display.
Incline Keys:
Manually increases or decreases the incline of the treadmill.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Reading Rack:
A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
USB Port:
Allows users to export workout data to an external USB drive or update the console software.
Numeric Keypad:
A small panel of keys on the console that allow the user to quickly enter numeric data.
Headphone Jack:
Standard 3.5mm audio jack used to connect headphones to the console during media playback.
30 Pin iPod® Connector:
Standard 30 pin iPod connector used to connect an iPod to the console.
Warning Decal:
Important safety information for users to review prior to using the equipment.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
Speed Keys:
Manually increases or decreases the speed of the belt.
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CHAPTER 4C: ESCALATE9 OPERATION
CONSOLE NAVIGATION:
Home Screen:
The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to
select from various options to begin a workout.
C
A
B
A) Workout Finder
Displays preset workout selections by category
B) Quick Start
Starts a Quick Start workout in which the user controls all settings until the workout is ended by the user.
C) Language Options
Allows users to choose between 12 language options.
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CHAPTER 4C: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Selecting a Preset Workout:
Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category,
select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C).
*Press and hold the Next Selection Button to return to the previous screen.
A
B
C
Workout Data Entry Screens:
These screens allow users to input their personal information or workout goals prior to beginning a workout. To set a
value, press the Selection Button for the value you wish to change (A) and use the + and - keys (B) to adjust the value to
the desired setting. Users may also manually enter a value using the Numeric Keypad (C).
*Workout Data Entry Screens vary by program selection.
A
C
B
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CHAPTER 4C: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screens:
During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their
current workout data.
A
F
B
E
C
D
A) Custom Data Display #1:
By Default, this display will show the distance for the current workout. Users can also choose custom data points to be
seen in this display.
*See Workout Data Screen Controls; F) Show Tools section.
B) Time:
Displays the time elapsed for the current workout.
C) Incline:
Shows the current incline of the treadmill.
D) Speed:
Shows the current speed of the treadmill belt.
E) Custom Data Display #2:
By Default, this display will show the calorie count for the current workout. Users can also choose custom data points to
be seen in this display.
*See Workout Data Screen Controls; F) Show Tools section.
F) Heart Rate:
Shows the user’s heart rate in a digital beats per minute (bpm) readout.
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CHAPTER 4C: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screen Controls:
The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their
overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use.
D
C
A
F
B
E
A) Change View:
Switches between the available Workout Data Screens
B) Cool Down:
Pressing this button allows the user to end their current workout with a two minute low intensity cool down period. When
Cool Down is activated the unit is in manual mode and the user directly controls all settings.
C) HRC Cruise:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and
incline adjustments (when the user is utilizing heart rate monitoring).
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CHAPTER 4C: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
D) Source:
Toggles between available audio sources which include; iPod® (when connected via the 30 pin iPod connector), TV (if the
console is equipped with a Broadcast Vision receiver), and FM radio. When an audio source is selected the user is given
control over volume (A), and channel adjustments (B).
B
A
E) Activate Quick Speed:
When the Activate Quick Speed Selection Button is pressed, various preset speeds will appear. Pressing one of the Speed
Selection Buttons (A) will allow the user to quickly and conveniently switch to that preset speed. To return to the Workout
Data Screen press the Exit Quick Speed Selection Button (B)
A
B
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CHAPTER 4C: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
F) Show Tools:
Pressing the Show Tools Selection Button (A) will display various options. Pressing the Change Data Selection Button (C)
will toggle the data points in Custom Data Display 1(1) between distance and pace. The data in custom data display 2 (2)
will toggle between calories and METs. Pressing the Scroll Data Selection button (B) will allow the Custom Data Displays
to automatically toggle between data. Pressing the Unit Selection Button (D) will change the units displayed between
English and Metric.
1
2
B
D
C
A
Workout Summary Screen:
At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be
exported to another device by inserting a USB drive into the console’s USB port and pressing the Save Selection Button
(A) or to return to the home screen press the Home Selection Button (B)
A
B
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Service Mode:
Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or
until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release and hold the “Workout
Finder” selection button (C) until the service screen displays.
A
B
C
Service Menu:
The first screen displayed after entering service mode is the Service Menu. From this menu technicians can access all of
the service mode features by selecting different categories. To select a category use the scroll selection buttons (A) to
highlight a category (B). Once a category has been selected, press the enter selection button (C) to Confirm the selection.
B
A
C
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Summary Screen:
The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen).
A
B
C
D
E
F
G
H
A) Product Model:
The model number that the console is currently configured to.
B) Software Version:
The current version of software that is installed on the console.
C) Units:
Displays the units the console is currently using as default (U.S. or Metric).
D) Max Speed:
The maximum speed the unit is able to reach.
E) Min Speed:
The minimum Speed the unit is able to maintain.
F) Max Incline:
The maximum percentage that the unit can be inclined.
G) Min Incline:
The minimum percentage that the unit can be inclined.
H) Max User Weight:
The amount of user weight that the unit can support.
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu:
The utilities menu contains multiple screens that allow the technician to change various console settings. Settings are
broken down in to three categories. To adjust settings, highlight a category (A) by using the scroll selection buttons (B)
and pressing the enter selection button (C) to confirm the selection.
A
B
C
Utilities Menu - Product Setup:
The product setup screen allows the technician to adjust model configuration, incline range, and speed range. TRUE’s
recommendation is to only use the Setup Wizard to adjust these attributes. After pressing the Setup Wizard Selection
Button (A), simply follow the on screen instructions to complete the setup procedure
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
A
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu - Software Update:
TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update
the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive
by following the downloadable instructions.
A
Navigate to the software update screen and insert the prepared USB drive into the console’s USB port. When the console
recognizes the software it will show a message that reads “Drive found and ready. Press Update to begin. Warning:
Improper use can render this machine inoperable”. To complete the update, press the update selection button (A).
A
WARNING:
Disconnecting the power source, switching the unit off or pressing buttons on the console will disrupt the information
flow and potentially cause fatal errors.
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu - B-Vision Setup:
When equipped with the optional Broadcast Vision receiver, the Escalate9 console is capable of playing audio wirelessly
from video sources that are equipped with a Broadcast Vision compatible wireless transmitter. To configure this feature,
follow the steps below.
* Before beginning these steps, ensure that the audio source is connected to the wireless transmitter and both the source
and the transmitter are powered on.
1. Use the Scroll Selection Buttons (A) to highlight the desired transmitter series from the list (BV TV SERIES 1-9) (B).
Broadcast Vision Transmitters
BV TV SERIES 2
Mye® and Fantaay® Transmitters
BV TV SERIES 4
Cardio Theater® LCS Transmitters
BV TV SERIES 8
Cardio Theater® xTV Transmitters
BV TV SERIES 9
NOTE: The Escalate9 console is designed to work with Broadcast Vision transmitters. There may be compatibility issues if
a non-Broadcast Vision transmitter is used.
2. Press the Select Selection Button(C) to confirm the BV TV SERIES selection.
B
A
C
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu - B-Vision Setup (continued):
3. Plug headphones into the headphone jack on the console and wear them for the remaining steps.
4. Use the Channel Selection Buttons (D) to scroll through the available channels.
5. When audio is clearly heard on a channel, push the Save Selection Button (E) to save the channel.
NOTE: The order in which the channels are saved determines the order that they are displayed in standard user mode.
6. Repeat steps 4 and 5 for each additional audio source.
7. If a channel needs to be removed, use the Channel Selection Buttons (D) to scroll to the channel and press the Unsave
Selection button (F)
8. Once all desired channels are saved, press the Exit Selection Button (G) to exit the BV-Setup.
* During the channel setup, the + and – Workload Keys (H) can be used to adjust the volume level.
E
D
F
G
H
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu:
The options menu contains 12 Settings with various options available for each. For a complete list of settings and options,
please refer to the table on the next page. To navigate the options menu, use the scroll selection buttons (A) to highlight
the option to be changed (B) and use the speed keys (C) or incline keys (D) to adjust the options. Once the changes are
complete, press the back selection button (E) and the changes will be automatically saved.
B
A
E
D
C
Language:
Select a default Language for the unit. All settings and workout data will be displayed in that language.
Units:
Choose how the workout data is displayed by default.
Save Workout:
Turns the saved workout feature on or off.
Heart Rate Priority:
Determines the order in which the unit reads heart rate data.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
Sleep Mode Time:
The amount of time the unit can be idle before entering sleep mode. By choosing the “Off” setting, the unit will remain
powered.
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu (continued):
Max Workout Time:
This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be
unlimited (this setting does not apply to manual workouts or distance workouts).
Finder Timeout:
Choose how long the Workout Finder remains on the screen without any user interaction. By choosing off, the Workout
finder will stay open until closed by a user.
Setup Timeout:
Choose how long the workout data entry screen will remain on the display without any user interaction. By choosing the
“off” setting, the data entry screen will be displayed until closed by a user
Summary Timeout:
Determines the amount of time the Workout Summary Screen will remain on the display. By choosing the “Off” setting,
the summary will be displayed until ended by a user.
Pause Time:
This setting will limit the amount of time that a workout can be paused before it automatically ends. By choosing the “Off”
option, the unit will remain paused until the user resumes or ends the workout.
Factory Defaults:
Resets all settings in the options menu to factory defaults.
Diagnostics Menu:
The diagnostics menu contains tools used to help diagnose errors and performance issues. The tools are broken down
into three categories. To use a tool, highlight a category (A) by using the scroll selection buttons (B) and pressing the enter
selection button (C) to confirm the selection.
A
B
C
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Calibration/Test:
This menu contains tools for testing and verifying treadmill operation.
A
B
C
D
A) Key Test:
When a key is pressed on the console “NONE” will change to indicate which key is being pressed. In the event of a stuck
key, the key that is being engaged will display (the selection buttons are excluded from this test).
B) Telemetry HR:
Use a wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data. If there is a reading
displayed without the use of a heart rate strap or simulator, there is outside interference from another source.
C)Contact HR:
Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped.
D) Speed/Incline Cal:
Speed/Incline Cal (calibration) is selected by default in this menu. To run a calibration press the enter selection button (E)
and then follow the on screen instructions.
WARNING:
This process will take full control of the treadmill and can be dangerous if caution is not taken.
• Calibration can take up to two minutes to complete.
• Do not stand on the treadmill during the calibration procedure.
• Verify that the machine is free of all parts and tools.
• Keep children and animals at a safe distance.
Production Test:
The production test screen is used during the production process and is not used for service or troubleshooting.
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CHAPTER 4C: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Error Log:
Error codes are an important part of troubleshooting any issues with the treadmill. Any time an error occurs it is entered
into the error log for review by a service professional. This console is capable of storing the ten most recent errors. The
error log can be cleared by pressing the enter selection button (A), but it is not recommended.
A
Statistics:
The statistics menu displays an overview of the treadmill’s running data. The overview includes distance, time, average
speed, maximum speed, manual program count, preset program count, and apple device connections. These statistics can
be exported to a connected USB drive by using the scroll selection buttons (A) to highlight the USB Export option (B)and
pressing the enter selection button (C). The data can be cleared by selecting Clr Dist/Time/Spd (D) or Clr
Man/Prog/Apple (E), but it is not recommended.
D
A
E
C
B
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CHAPTER 4D: EMERGE OPERATION
EMERGE OVERVIEW:
Incline LED
Upper LED
Lower LED
Speed LED
Display
Display
Display
Display
Incline
Keys
Speed
Keys
Start
Stop
Reading
Rack
Warning
Decal
USB Port
Workout
Finder
Enter
HRC Cruise
Control
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CHAPTER 4D: EMERGE OPERATION
EMERGE OVERVIEW (continued):
Incline Keys:
Manually increases or decreases the incline of the treadmill.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Reading Rack:
A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
USB Port:
Allows users to export workout data to an external USB drive or update the console software.
Workout Finder:
Pressing this button scrolls through available workouts. When the desired workout is displayed, the user must press Enter
to input their data and start to begin the workout.
Enter:
Press this key to confirm a selection in a preset workout.
HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and
incline adjustments (when the user is utilizing heart rate monitoring).
Warning Decal:
Important safety information for users to review prior to using the equipment.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
Speed Keys:
Manually increases or decreases the speed of the belt.
Speed and Incline LED Displays:
These displays show the current incline and speed of the unit.
Lower LED Display:
Displays the workout profile of the current program.
Upper LED Display:
Shows the current workout data; Time, Distance, Calories and Heart Rate.
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CHAPTER 4D: EMERGE OPERATION
CONSOLE NAVIGATION:
Selecting a Preset Workout:
To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED
Display (B) and then press the Enter button (C).
*To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C)
B
A
C
D
Workout Data Entry:
Before beginning a preset workout, the console will ask the user for information in order to give more accurate workout
data. To adjust the Data Value (A), use the + and – Speed Keys (B). Once the desired value is displayed, press Enter (C) to
move to the next Data Value. Once all data has been entered press Start (D) to begin the workout.
A
C
D
B
.
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CHAPTER 4D: EMERGE OPERATION
CONSOLE NAVIGATION (continued):
Workout Summary:
Workouts can be ended by the user pressing the Stop button (A) or by completing the time or distance in a preset
workout. Once a workout has ended the console will display a workout Summary which will give the user an overview of
their workout which includes; Time, Average Heart Rate, Max Heart Rate, Average Speed, Max Speed, Distance and
Calories. To Clear the Summary and return to the home screen press the Stop button (A).
A
Exporting Workout Data to a USB Drive:
The Emerge Console gives users the ability to export their workout data to a USB drive. When this option is enabled the
screen below will appear before the Workout Summary. To export the data, insert a USB drive into the console’s USB port
and press the Up Incline Key (A). To skip exporting the data, press the Down Incline Key (B) and the Workout Summary
will be displayed without being exported.
A
B
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CHAPTER 4D: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Maintenance Mode:
Press and Hold the UP Incline Button (A) until the unit beeps (about 3 seconds). Then release the UP Incline Key and
Immediately press and hold the Enter Button (B) until the unit beeps again (about 3 seconds). Then release the Enter
button and when the Upper LED Display (C) reads “Maintenance Mode”, press the Enter Button (B) to enter maintenance
mode.
C
B
A
Maintenance Mode Navigation:
The Maintenance Mode is divided into three categories; Calibration, Diagnostics and Configuration. To select a category
use the UP and DOWN Incline Keys (A) until the category is listed in the Upper LED Display (B) and then press the Enter
button (C).
B
C
A
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CHAPTER 4D: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Maintenance Mode Navigation (continued):
Within a category users can scroll through available options using the UP and DOWN Incline Keys (A). Once the desired
setting is shown in the Upper LED Display (B), press the Enter Button (C) to confirm the selection. After confirming the
selection, the + and – Speed Keys are used to change the options within the setting. After changing any setting the Start
Button (D) MUST be pressed to save the changes (if the start button is not pressed to save the changes, the setting will
revert to the default value). The Stop Button (E) is used as a back button in Maintenance Mode and will take the user back
one screen each time it is pressed. To exit the diagnostics mode press the Stop Button (E) repeatedly until “Maintenance
Mode” is displayed on the Upper LED Display (B) and then press and hold the Stop Button to reset the console or simply
remove and replace the safety key.
B
D
C
A
E
CALIBRATION:
Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended.
Calibration may also be used by technicians to troubleshoot system faults.
WARNING:
This process will take full control of the treadmill and can be dangerous if caution is not taken.
• Calibration can take up to two minutes to complete.
• Do not stand on the treadmill during the calibration procedure.
• Verify that the machine is free of all parts and tools.
• Keep children and animals at a safe distance.
Calibration Steps:
•
•
•
•
Enter Maintenance Mode.
Use the UP & DOWN Incline buttons to scroll through the options until “Calibration” is displayed on the Upper
LED Display.
Press the Enter Button to Enter Calibration Mode and then press the Start button to begin the Calibration.
After the Calibration is complete, remove and replace the safety key to return to standard user mode.
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CHAPTER 4D: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu:
The diagnostics menu contains various settings as well as tools used to help diagnose errors and performance issues.
Title
Description
Total time:
Displays an accumulative count of the total number of hours the unit has been used.
Sound:
Toggles the sound on or off.
Default Weight:
Allows users to change the default weight that appears when beginning a program.
Max Time:
Limits the amount of time that all workouts can last (does not apply to quickstart,
manual or distance workouts).
Pause Time:
This setting will limit the amount of time that a workout can be paused before it
automatically ends. By choosing the “Off” option, the unit will remain paused until the
user resumes or ends the workout.
PPD
(person present detection)
PPD Timer 1/ Timer 2
(AC drive systems only):
When Person Present Detection is enabled the treadmill will pause if it does not detect a
normal amp draw which would be indicative of the weight of the user on the treadbelt.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
ERP Wake:
Advanced power saving options. (Requires Optional ERP board; please see ERP board
instructions for further details).
Sleep:
The amount of time the unit can be idle before entering sleep mode.
USB Save:
Enables or disables workout data exporting via the console’s USB port.
Units:
Changes between American Standard and Metric units.
Average Speed:
Will calculate the average speed used using the total hours and total miles collected in
the other options.
Total Distance:
The total distance in miles that the belt has traveled.
Fault Log
Displays a list of the last 5 faults that occurred. If multiple faults have been recorded
press the + or – keys to scroll through the list. If no faults have been recorded, the
console will display “Log Empty”
Timer 1 will set the amount of time before the console displays a PPD Notification and
Timer 2 will set the amount of time that the notification is displayed before the treadbelt
is stopped.
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CHAPTER 4D: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Configuration Menu:
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
Title
Description
Model:
Used to make changes to the model on which the console is installed.
Display test
Test Screens that Illuminate the LED’s in the console display to ensure proper function.
Key Test:
Shows a description for any buttons that are pressed. In the event of a stuck key, the key
that is being engaged will display.
HR Test:
Telemetry - Use a wireless heart rate strap or simulator to test if the unit is receiving
wireless heart rate data. If there is a reading displayed without the use of a heart rate strap
or simulator, there is outside interference from another source.
Contact - Ensures the unit is receiving the data by displaying the user’s heart rate when the
contact heart rate pads are gripped.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
Total Distance:
The total distance in miles that the belt has traveled.
Total Time:
Displays an accumulative count of the total number of hours the unit has been used.
Max Grade:
The maximum percentage that the unit can be inclined.
Max Speed
The maximum speed the unit is able to reach.
EPROM Test:
Displays the current version of software installed on the console.
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CHAPTER 4D: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Software Update:
TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update
the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive
by following the downloadable instructions.
*DO NOT place the installation program on the USB stick! The program must be run on a Windows based computer!
A
Software Installation Steps:
•
•
•
Press and hold the Minus Speed Key (A) while turning the unit on at the base.
When the upper LED display shows “CODE UPDATE” (B), insert the thumb drive into the console’s USB port
and press the Enter key (C). *While the software is being updated, the LED displays will be blank.
When the update is complete, the console will return to the home screen.
B
C
A
WARNING:
Disconnecting the power source, switching the unit off or pressing buttons on the console will disrupt the information
flow and potentially cause fatal errors.
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CHAPTER 5: CARE & MAINTENANCE
CARE & MAINTENANCE:
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the treadmill as
described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from
its power source before cleaning or performing any maintenance tasks.
Inspection:
TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect
the treadmill daily. Check for worn, frayed or missing safety lanyards. Replace missing or worn safety lanyards
immediately. Do not exercise on the treadmill without attaching the safety clip to your clothing. Look and listen for
slipping belts, loose fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment
may be in need of service. If any of these are noticed, obtain service. Do not attempt to use the treadmill until proper
service has been performed or damaged parts have been replaced.
Important:
If you determine that the treadmill needs service, make sure that the treadmill cannot be used inadvertently. Turn the unit
off, and then unplug the power cord from its power source. Remove the magnetic safety key and safety clip and store it in
a safe place. Make sure other users know that the treadmill needs service.
*To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.
CLEANING THE EQUIPMENT:
After Each Use:
•
•
Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a
soft cloth and wipe all exposed surfaces.
Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft
cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.
Weekly:
•
•
Vacuum any dust or dirt that might have accumulated under or around the treadmill, any motor cover vents and
under the straddle covers. Clogged air vents can prevent adequate cooling to the drive motor, incline motor, and
motor control board causing a shortened life.
Check for proper running belt alignment and tension. If running belt adjustment is required see sections
RUNNING BELT ALIGNMENT: and TENSIONING THE RUNNING BELT: below.
CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness
Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before
using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the
smooth operation of the unit. Use a soft nylon scrub brush to clean the running belt. Do not clean directly underneath the
treadbelt. Most of the working mechanisms are protected inside the motor cover and base of the treadmill. However, for
efficient operation, the treadmill relies on low friction. To keep the friction low, the unit’s running belt, staging platforms,
and internal mechanisms must be as clean as possible.
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CHAPTER 5: CARE & MAINTENANCE
RUNNING BELT ALIGNMENT:
Proper belt alignment allows the belt to remain centered and ensures smooth operation. Realigning the belt takes a few
simple adjustments. If you are unsure about this procedure, call the TRUE Service Department.
CAUTION:
Special care must be taken when aligning the running belt. Turn off the treadmill while adjusting or working near the rear
roller. Remove any loose clothing and tie back your hair. Be very careful to keep your fingers and any other object clear of
the belt and rollers, especially in front of the roller and behind the deck. The treadmill will not stop immediately if an
object becomes caught in the belt or rollers.
CAUTION:
If you hear any chafing or the running belt appears to be getting damaged, stop the running belt immediately by pressing
the STOP key. Contact the TRUE Service Department. Walk around to the rear of the unit and observe the belt for a few
minutes. The belt should be centered on the running deck. If the belt drifts off center, you must make adjustments.
Important:
Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty.
To stop the running belt, press the STOP key. Turn the treadmill off.
CAUTION:
For your safety, use the power switch to turn off the treadmill before making any adjustments. Do not adjust the running
belt when someone is standing on the unit.
CAUTION:
Do not turn the adjusting bolt more than ¼ turn at a time. Over tightening the bolt can damage the treadmill. If you are
unsure how to adjust the running belt, call the TRUE Service Department.
If the running belt is too far to the right side:
•
•
•
•
•
Locate the belt adjustment bolts in the rear end caps of the
treadmill. (To determine left and right, stand at the rear of the
treadmill and face the display).
Using the appropriate size Allen wrench or socket turn the
RIGHT adjustment bolt clockwise ¼ turn.
Turn the treadmill on and start the belt at 3mph keeping off
the unit.
Allow 2 minutes for the belt to adjust itself.
Repeat the above steps if additional adjustment is necessary.
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CHAPTER 5: CARE & MAINTENANCE
RUNNING BELT ALIGNMENT (continued):
If the running belt is too far to the left side:
•
Locate the belt adjustment bolts in the rear end caps of the
treadmill. (To determine left and right, stand at the rear of the
treadmill and face the display).
Using the appropriate size Allen wrench or socket turn the
LEFT adjustment bolt clockwise ¼ turn.
Turn the treadmill on and start the belt at 3mph keeping off
the unit.
Allow 2 minutes for the belt to adjust itself.
Repeat the above steps if additional adjustment is necessary.
•
•
•
•
TENSIONING THE RUNNING BELT:
If there is a slipping or jerking sensation when running on the treadmill, the running belt may require tightening. In most
cases the belt has stretched from use. Tensioning the belt takes a few simple adjustments. If you are unsure about this
procedure, call the TRUE Service Department.
•
•
•
Locate the belt adjustment bolts in the rear end caps of
the treadmill.
Using the appropriate size Allen wrench or socket turn
BOTH adjustment bolts clockwise ¼ turn.
Turn the treadmill on and start the belt and check if the
slipping continues. Repeat the above steps if additional
adjustment is necessary.
TREADMILL LUBRICATION:
For commercial use over 20 hours per week, TRUE recommends lubricating every three months.
•
•
•
•
Loosen the belt adjustment bolts in the rear end caps.
Lift the belt and apply the lubricant to the center of the deck.
Center and re-tension the belt using the directions above.
Walk on the treadmill at 2MPH for about 60 seconds to
spread the lubricant evenly through the belt and deck.
*Please contact your dealer or visit www.truefitness.com to obtain the
proper lubricants.
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CHAPTER 5: CARE & MAINTENANCE
LEVELING THE TREADMILL:
The treadmill has adjustable rear leveling feet. Make sure that the running surface is level.
If the treadmill is placed on an uneven surface, adjusting the rear feet can help, but may not
completely compensate for extremely uneven surfaces.
OTHER SCHEDULED PREVENTIVE MAINTENANCE:
TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact
your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
Scheduled Preventive Maintenance:
•
Record time, distance and hours from the console.
•
Check error log in console.
•
Check running belt and drive belt tension and tracking.
•
Remove the motor cover and vacuum any debris out of the drive motor, speed sensor cage, motor control board
and heat sink motor compartment.
•
Move treadmill and vacuum underneath.
•
Lubricate elevation pivot points including rear stabilizing feet and the lift motor screw.
•
Lubricate walking belt and deck.
•
Inspect all fasteners.
•
Inspect all electrical connections.
•
Inspect all components for abnormal or premature wear.
CAUTION:
Use only TRUE Fitness certified service providers.
LONG TERM STORAGE:
When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the
power source and is positioned so that it will not become damaged or interfere with people or other equipment.
Storing the Chest Strap:
Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure to protect the
chest strap from extremes in temperature. Do not store it in a place that may be exposed to temperatures below 32° F
(0° C). To clean the chest strap, use a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly
with a clean towel.
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CHAPTER 6: CUSTOMER SERVICE
CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the
request. After information has been gathered you may choose to contact your selling dealer or local service company to
set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com
and use our dealer locator to obtain the contact information for the closest dealer).
You may also contact TRUE Fitness’ customer support team by calling 800.883.8783 or e-mailing us at
service@truefitness.com Monday – Friday during normal business hours.
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: service@truefitness.com
CONTACTING SALES:
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the
appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: sales@truefitness.com
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129
CHAPTER 6: CUSTOMER SERVICE
REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please
follow the guidelines below to determine the appropriate process for you to follow in case of damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE
Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once
we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the
shipment is multiple boxes.
Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill
of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is
indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the
photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness
customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during
normal business hours.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden
damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely
manner. Once you have called the carrier you will need to gather the serial number, model number, description and
photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours.
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130
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE:
This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error
codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by
persons whom rely wholly or in part on any description or statement contained within this manual. Please visit
www.TRUEfitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800883-8783 for assistance with troubleshooting and diagnostics.
Malfunction
Possible Cause
Corrective Action
Unit turned off
Verify the On/Off switch is at the ON position
Damaged power cord
Replace power cord
Power cord not fully seated in
Inspect power connection at the unit and outlet
socket
No Power
No power at outlet
Using a voltmeter verify power at outlet
Unit resets or
pauses randomly
Walking belt is
off center
Walking belt
hesitates or slips
when stepping
Rubbing sound
from treadmill
when in
operation
Tripped circuit breaker
The location of the circuit breaker is next to the On/Off
switch. Verify the circuit breaker is not open. If the breaker is
open reset.
Damaged power cord
Replace power cord
Power cord not fully seated in
socket
Safety e-stop key not fully engaged
Insufficient power
Error code is displayed on console
Pinched or loose main
communication cable
No User Present displayed on
screen
Inspect power connection at the unit and outlet
Re-engage the safety/e-stop key to the console
Verify output voltage from 20A outlet with a voltmeter
Contact TRUE Fitness Customer Service Department
Adjust belt tracking
User weight must be over 90lbs. Verify No User Present
settings in console.
Adjust treadmill with rear leveling feet. See Chapter 5:
Running Belt Alignment
See Chapter 5: Centering the Running Belt
Adjust belt tension
See Chapter 5: Tensioning the Running Belt
Lubricate running belt
See Chapter 5: Treadmill Lubrication
Walking belt is rubbing a straddle
cover
Foreign object may be stuck under
walking belt
Foreign object may be stuck in
motor compartment
Roller bearings may be damaged
Drive motor may be damaged
Adjust belt tracking. See Chapter 5: Centering the Running
Belt
Inspect under the unit. Remove and object that may be under
the unit.
Uneven floor
Contact TRUE Fitness Customer Service Department
Drive belt may be misaligned
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CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Heart rate is
displaying
erratically or not
displaying
Transmitter belt contacts are not
making good contact with the skin
Contacts on the transmitter belt are
not moist
Transmitter belt is not within 3 feet
(1 meter) of the heart rate receiver
The battery inside the transmitter
belt is depleted
Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit
Re-adjust the transmitter belt so that it is in full contact with
the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3 feet
(1 meter) of the console
replace the transmitter belt with a compatible transmitter belt
Move the units so that there is more space in-between units
Environmental interference from
high voltage power lines
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are
stable. If the probable source of interference is plugged into
the same outlet move the suspect source to another outlet.
Environmental interference from
Wi-Fi router
Fault Code
Fault CN00:
Corrupted
Console
Configuration
Category
Description
Console
Corrupted brainboard
configuration - fails integrity
check
Cause
Corrupt software
Firmware and software
versions are not
compatible
Console Configure
incorrectly
Fault CN01:
Internal Fault
Fault CN02:
Invalid Console
Configuration
Console
Math error - software
Corrupt Software
Console
The product configuration data
has failed validation checks
(incline ranges make no sense,
etc.)
Console Configure
incorrectly
Incline Motor out of
range
Loose Cable
TRUEfitness.com / 800.426.6570 / 636.272.7100
Corrective Action
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or TRUE
service
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or TRUE
service
Power cycle
Re-configure console
Contact dealer or TRUE
service
132
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault CN03:
Stuck Key
Fault CN04:
Lower Board
Comm Fault
(Treadmill
Only)
Fault CN05: No
Lower Control
Console
Membrane Key stuck
down/closed
Loose Cable
Console
Console
Brainboard fails to receive timely
communication responses from
lower board - Fault after 3 retries
No lower board connected to
console - detection wires not
connected.
Fault CN06:
Config
Mismatch
Console
Console is configured for a
product different than that to
which it is connected.
Fault CN07:
Calibration
Timeout
Console
Incline Calibration was not able
to complete within allowed time.
Fault CN08:
Calibration
Failed - Lower
Limit Not
Reached
Console
Fault CN09:
Insert Safety Key
Console
Fault CN10: EStop Fault
Membrane key is
damaged
During incline calibration, the
incline stalled before reaching
what should be the lower limit.
Emergency Circuit opened
Smart Card
MCB
Console
Loose Cable
Console Configure
incorrectly
Console Configure
incorrectly
Loose Cable
Low AC Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Safety Key not engaged
Loose Cable
Switch Damaged
Console
A test of the emergency circuit
has failed
Console Catch
Safety Key not engaged
Loose Cable
Switch Damaged
Fault CN24: BB
Comm Fault
Console
SBC cannot communicate with
Brainboard
Console
Corrupt software
Fault CN25:
Firmware
Mismatch
Console
Firmware on brainboard not
compatible with SBC software
Firmware and software
versions are not
compatible
TRUEfitness.com / 800.426.6570 / 636.272.7100
Contact dealer or TRUE
service
Power cycle
Check cable connections
Contact dealer or TRUE
service
Power cycle
Check cable Connection
Re-configure console
Power cycle
Re-configure console
Check cable connections
Retry calibration
Verify AC Voltage at
Outlet
Power cycle
Check cable connections
Run incline calibration
Contact dealer or TRUE
service
Re-insert safety key
Check cable connections
Contact dealer or TRUE
service
Power cycle
Reinsert safety key
Check cable connections
Contact dealer or TRUE
service
Power cycle
Contact dealer or TRUE
service
Power cycle
Reconfigure Console
Re-install
software/firmware
Contact dealer or TRUE
service
133
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
High Belt Deck Friction
Fault SP01: Belt
Under Speed
Speed
Tread motor rpm is below target
rpm
High belt tension
Low Line Voltage
Dirty or misaligned
speed sensor
High Belt Deck Friction
Fault SP02: Belt
Over Speed
Speed
Tread motor rpm is higher than
target rpm
Fault SP03: Belt
Over Accel
Speed
Tread belt speed increasing too
quickly
Fault SP04: No
Speed Signal
Fault IN01:
Incline Stall
Fault IN02:
Incline Out of
Range
Fault IN03:
Incline Run
Fault
Speed
Incline
Incline
Incline
Speed sensor is not providing
speed data
Incline not moving when
commanded
Incline value is out of the
calibrated range - does not occur
during calibration
Incline moving when not
commanded
Line Voltage
Dirty or misaligned
speed sensor
User is holding belt back
High Belt Deck Friction
Dirty or misaligned
speed sensor
Dirty or misaligned
speed sensor
High Belt Deck Friction
Low Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Acme Nut Jammed
motor bearings
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
TRUEfitness.com / 800.426.6570 / 636.272.7100
Lubricate treadbelt
Contact dealer or TRUE
service
Check drive belt and
walking belt Tension
Contact dealer or TRUE
service
Lubricate treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Contact dealer or TRUE
service
Do not try to stop belt
Lubricate treadbelt
Contact dealer or TRUE
service
Contact dealer or TRUE
service
Lubricate treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Power cycle
Check cable connections
Run incline calibration
Contact dealer or TRUE
service
Power cycle
Check cable connections
Run incline calibration
Contact dealer or TRUE
service
Power cycle
Check cable connections
Run incline calibration
Contact dealer or TRUE
service
134
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault IN04:
Incline
Max/Min
Fault A101:
Motor
Controller Fault
Fault A102:
Motor
Controller Fault
Fault A103:
Motor
Controller Fault
Fault A104:
Motor
Controller Fault
Fault A105:
Motor
Controller Fault
Fault A106:
Motor
Controller Fault
Fault A107:
Motor
Controller Fault
Fault A108:
Motor
Controller Fault
Incline
Incline value is out of expected
operating range - may indicate
that it is disconnected.
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
AC MCB
2.5 VDC Ref Status
Motor Control Board
AC MCB
1.65 VDC Ref Status
Motor Control Board
Loose Cable
AC MCB
Phase B Current Sensor
Motor Control Board
Loose Cable
AC MCB
Phase A Current Sensor
Motor Control Board
Loose Cable
AC MCB
Phase C Circuit Open
Motor Control Board
Loose Cable
AC MCB
Phase B Circuit Open
AC MCB
Phase A Circuit Open
AC MCB
DCLink Bus Overvoltage
(MAX_VDC1)
Motor Control Board
Loose Cable
Fault A109:
Motor
Controller Fault
AC MCB
Fault A110:
Motor
Controller Fault
AC MCB
Critical DCLink Bus Overvoltage
(MAX_VDC2)
Motor Control Board
Loose Cable Connection
Motor Control Board
Loose Cable Connection
Motor Control Board
Line Voltage
DCLink Bus Under Voltage
Motor Control Board
TRUEfitness.com / 800.426.6570 / 636.272.7100
Power cycle
Check cable connections
Run incline calibration
Contact dealer or TRUE
service
Power cycle
Contact dealer or TRUE
service
Power cycle
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Power cycle
Check cable connections
Contact dealer or TRUE
service
Power cycle
Check cable connections
Contact dealer or TRUE
service
Check AC line voltage
Contact dealer or TRUE
service
135
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault A111:
Motor
Controller Fault
Dirty or misaligned
speed sensor
AC MCB
Illegal Speed Command
High Belt Deck Friction
Low Line Voltage
Fault A112:
Motor
Controller Fault
Fault A113:
Speed Sensor
Fault
Loose Cable Connection
AC MCB
Phase over current(RMS)
Motor Control Board
Dirty or misaligned
speed sensor
AC MCB
Faulty Speed Sensor
High Belt Deck Friction
Low Line Voltage
Fault A114:
Motor Over
Temp
AC MCB
Fault A115:
Motor Over
Temp
AC MCB
Fault A116:
Motor
Controller Fault
AC MCB
Brake Gate Driver Fault
Fault A117:
Motor
Controller Fault
AC MCB
Phase A low Gate Driver Fault
Fault A118:
Motor
Controller Fault
AC MCB
Phase B Low Gate Driver Fault
Fault A119:
Motor
Controller Fault
AC MCB
Phase C Low Gate Driver Fault
Fault A120:
Motor
Controller Fault
AC MCB
Output Peak Over Current
Heat Sink Over Temperature
High Belt Deck Friction
Low Line Voltage
Over Temperature on Motor
Drive
High Belt Deck Friction
Low Line Voltage
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
TRUEfitness.com / 800.426.6570 / 636.272.7100
Contact dealer or TRUE
service
Lubricate treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Power cycle
Check cable connections
Contact dealer or TRUE
service
Contact dealer or TRUE
service
Lubricat treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Lubricat treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Lubricat treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
136
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault A121:
Motor
Controller Fault
AC MCB
Phase A High Gate Driver Fault
Fault A122:
Motor
Controller Fault
AC MCB
Phase B High Gate Driver Fault
Fault A123:
Motor
Controller Fault
AC MCB
Phase C High Gate Driver Fault
Fault A124:
Motor
Controller Fault
AC MCB
DCLink Bus Overvoltage
Fault A125:
Motor
Controller Fault
AC MCB
Phase C Current Sensor
Fault A126:
Motor
Controller Fault
AC MCB
PFC Driver Fault
Fault A127:
Motor
Controller Fault
AC MCB
Elevation Peak Over Current
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Loose Cable Connection
Drive Motor
MCB
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Acme Nut Jammed
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
Power cycle
Check cable connections
Run incline calibration
Set incline motor 0%
grade value
Contact dealer or TRUE
service
motor bearings
Fault A128:
Motor
Controller Fault
AC MCB
Fault SC00:
Lower Board
Communication
Fault
Smart
Card
Fault SC01:
Lower Board
Communication
Fault
PFC Over Temperature
High Belt Deck Friction
Low Line Voltage
Smart
Card
Loose Cable Connection
Controller Communication Error
Console Communication
Timeout Error
Smart Card
Motor Control Board
Loose Cable Connection
Smart Card
Console
TRUEfitness.com / 800.426.6570 / 636.272.7100
Lubricate treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Check cable connections
Contact dealer or TRUE
service
Check cable connections
Contact dealer or TRUE
service
137
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault SC02:
Incline Stall
Fault SC03:
Incline Run
Fault
Smart
Card
Smart
Card
Incline Stall
Incline Runaway
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Power cycle
Check cable connections
Run incline calibration
Acme Nut Jammed
Contact dealer or TRUE
service
motor bearings
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable connections
Run incline calibration
Incline Potentiometer
value out of range
Acme Nut Jammed
Contact dealer or TRUE
service
motor bearings
High Belt Deck Friction
Fault SC04:
Motor Under
Speed
Smart
Card
Underspeed
Low Line Voltage
Dirty or misaligned
speed sensor
High Belt Deck Friction
Fault SC05:
Motor Over
Speed
Smart
Card
Overspeed
Fault SC06:
Motor
Acceleration
Fault
Smart
Card
Excessive Acceleration
Fault SC07:
Speed Sensor
Fault
High belt tension
Line Voltage
Dirty or misaligned
speed sensor
User is holding belt back
High Belt Deck Friction
Dirty or misaligned
speed sensor
Dirty or misaligned
speed sensor
Smart
Card
No Speed Signal
Lubricate treadbelt
Contact dealer or TRUE
service
Check drive belt and
walking belt Tension
Check AC line voltage
Contact dealer or TRUE
service
Lubricate treadbelt
Contact dealer or TRUE
service
Check AC line voltage
Contact dealer or TRUE
service
Do not try to stop belt
Lubricate treadbelt
High Belt Deck Friction
Low Line Voltage
TRUEfitness.com / 800.426.6570 / 636.272.7100
Contact dealer or TRUE
service
Contact dealer or TRUE
service
Lubricate treadbelt
Contact dealer or TRUE
service
Check AC line voltage
138
CHAPTER 7: ADDITIONAL INFORMATION
Premium Fitness Equipment Since 1981
TRUE Fitness knows what it takes to last in the fitness industry.
With over 30 years of innovation experience, TRUE continues to be
recognized as the best in the industry for quality and durability.
Our original goal 32 years ago was to build the world’s best fitness
equipment. That same commitment to quality is found in every
TRUE product today. Building the best will always remain our
top priority.
CS600
Truefitness.com / 800.426.6570 / 636.272.7100
139
CHAPTER 7: ADDITIONAL INFORMATION
CS600
TREADMILL
TECHNICAL
SPECIFICATIONS
Power Source
Cord Length
12' (3.7M)
Drive Motor
4 HP AC Endura-Drive
Incline Motor
1,000 lbs. of thrust
Speed Sensor
Optical
Deck
Reversible Deck
Belt
Rollers
Impact System
Frame Construction
Lubrication
Speed Range
Incline/Decline Range
Quick Access Control
Handrail Design
Reversible 1" (0.8 cm) Medium Density Fiberboard
Standard
Siegling Multi-Ply with PVC Coating
3" (8 cm) w/ Sealed Bearings
True Soft System
Robotically Welded Heavy-Gauge Steel
Silax
0.5 to 12.0 MPH (0.8 to 19.3 km/H)
0% to 15%
Speed and Incline on Hand Grips with Start and Stop on Quick Access Point
Extended Handrails with Molded Rubber, Moisture Resistant Grips
Contact Heart Rate Monitoring
Yes
Wireless Heart Rate Monitoring
Polar® Compatible
Transcend16, Transcend10, Escalate15, Escalate9, Emerge
AVAILABLE CONSOLES
SAFETY
Saftey Clip
Standard
Extended Handrails
Standard
Large Straddle Covers
Standard
User Detection
EXTRAS
Accessories
PHYSICAL SPECIFICATIONS
User Present Detection™
ETL UL1647, CSA, CE, EN957, FCC
REGULATORY APPROVALS
Footprint
Water Bottle Holder, Accessory Tray, Over Molded Reading Rack/Tablet Holder
82"L x 33.8"W (208 cm x 86 cm)
Running Surface
60"L x 22"W (152 cm x 56 cm)
Machine Weight
420 lbs. (191 kg)
Shipping Weight
462 lbs. (210 kg)
Maximum User Weight
400 lbs. (181 kg)
Step-Up Height
Portability
WARRANTY
110V/20A, 220V Option Available
Warranty Type
7" (17 cm)
2 Front Transport Wheels
Commercial (all dues paying facilities, regardless of usage)
Frame
Lifetime
Motor
5 Years
Parts
3 Years
Labor
1 Year
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details.
Specifications subject to change without notice.
iPod is a trademark of Apple Inc., registered in the U.S. and other countries.
"Made for iPod" means that an electronic accessory has been designed to connect specifically to iPod and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
truefitness.com
|
800.426.6570
|
636.272.7100
BROCH14C10
© 2 0 1 3 Tr u e F i t n e s s Te c h n o l o g y, I n c
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140
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
CS600 Treadmill
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com/support
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*
Lifetime
Motor
Drive Motor
Motor Controller
5 Years
5 Years
Parts
Transcend Touchscreen
Escalate15 Console
Electrical
Wear Items
Cosmetics
3 Years
3 Years
3 Years
3 Years
6 Months
Labor
Parts
Motor
Cosmetics
1 Year
1 Year
6 Months
iPod® Connectivity
Headphone Jack,
Connector & USB Port
90 Days Parts,
No Labor
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty.
NOTE: This product is intended for Commercial use which
includes facilities where usage is in excess of 8 hours per day.
This includes all dues-paying facilities (regardless of usage)
as well as many non-dues-paying facilities. If this product
will not be used in this particular setting, please contact
TRUE as this warranty is void.
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for three years from date of purchase. *
This limited warranty on structural frame does not include
paint or coatings.
Parts: The treadmill electrical parts and wear items are
warranted for defects in material and workmanship for
three years with one year labor warranty. The Tanscend
touchscreen and Escalate15 console are warranted for defects
in material and workmanship for three years with three
years labor warranty.This limited warranty does not cover
damage or equipment failure resulting from or caused by
improper assembly/installation, failure to follow instructions
and warnings in owner’s manual, accident, misuse, abuse,
unauthorized modification, or failure to provide reasonable
and necessary maintenance. *TRUE Fitness shall not warrant
the performance of the heart rate system on its products, as
the heart rate system performance varies, based on user’s
physiology, age, method of use and other factors. * This limited
warranty shall not apply to software version upgrades.
Cosmetics: The treadmill cosmetic parts are warranted for
defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This limited
warranty will apply to but may not be limited to plastic covers,
shrouds, caps, badges, overlays, paint, coatings, and grips.
iPod Connectivity: iPod Connectivity elements; headphone
jack, connector and USB Port are warranted for defects in
material and workmanship for 90 days with no labor warranty.
Labor: Labor is covered for a period of three years from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
truefitness.com / 800.426.6570 / 1.636.272.7100
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141
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
CS600 Treadmill
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com/support
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to TRUE
within 30 days of purchaser’s receipt of this Product. The serial
number must be intact on the Product for this Limited Warranty
to be valid.
2. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser and
is not transferable.
3. This Limited Warranty becomes VALID ONLY if the Product
is initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization
of TRUE is first obtained).
4. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance (as referenced in the owner’s manual.)
5. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated there with expressly specified herein.
6. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
7. This Limited Warranty is in lieu of all warranties, express or
implied, and in lieu of all other obligations or liabilities on the
part of TRUE, under no circumstances shall TRUE be liable by
virtue of this Limited Warranty or otherwise from damage to
any person or property whatsoever for any special, indirect,
incidental, secondary or consequential losses, damages or
expenses in connection with exercise products.
Any implied warranty is limited in duration to the time period
covered by the Limited Warranty. Some states do not allow
limitations on how long an implied warranty lasts, or the
exclusion may not apply to you. This Limited Warranty grants
you specific legal rights and you may also have other rights,
which vary from state to state.
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
CS600 TREADMILL SERIAL NUMBERS:
The CS600 treadmill comes with two serial numbers; one on
the base and one on the display console (see diagram below).
The serial number on the base is on the lower portion of the
treadmill directly adjacent to the power inlet. The console serial
number is located on the bottom right side of each console.
Please write down your serial numbers below and keep for your
records.
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
BASE SERIAL
NUMBER:
SAMPLE SERIAL NUMBER STICKER:
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
truefitness.com / 800.426.6570 / 1.636.272.7100
Keep this page for your records
Truefitness.com / 800.426.6570 / 636.272.7100
142
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
CS600 Treadmill
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line
now to truefitness.com/support and register your product. The information you provide will never be distributed to any other
individuals or agencies for any purpose. If you prefer to mail your warranty card, have the owner of the product complete the
information below and return it to TRUE Fitness within 30 days from the date of equipment installation.
Please Note: Failure to register this product will result in no servicing or authorization of parts to be shipped.
To mail your warranty information, please fill in the information below and mail to: Service Dept., TRUE Fitness, 865 Hoff Road,
St. Louis, MO 63366 (or save postage and register online at www.truefitness.com/support)
Commercial Warranty Registration
PLEASE PROVIDE BOTH SERIAL NUMBERS BELOW.
REQUIRED FOR WARRANTY REGISTRATION:
CONSOLE SERIAL NUMBER:
4. What other types of equipment does your company currently own?
___ a. Treadmill
Brand ________________
___ b. Bike
Brand ________________
___ c. Elliptical
Brand ________________
___ d. Free Weights/Gym Brand ________________
BASE SERIAL NUMBER:
5. How many people use your facility on a daily basis?
___ a. <25
___ b. 25-75
___ c. 76-150
___ d. 150+
6. Do you plan to purchase more fitness equipment
in the next 6-12 months?
____ Yes ____ No
Model Type: CS600 Commercial Treadmill
Date of Purchase
7. If you answered “yes” to question 6, what type do you
plan to purchase?
____ a. Treadmill
____ b. Elliptical
____ c. Stationary Bike
____ d. Free Weights
____ e. Gym
____ f. Other ______________
Your Company Name
Contact First Name
Contact Last Name
Address
City
State
Email Address
Phone
3. Please indicate your type of facility:
___ a. Apartment/Condo
___ b. Corporate Fitness Center
___ c. Municipality
___ d. Health Club/Gym/Spa
___ e. Hotel/Resort
___ f. Military Base
___ g. Student Rec Center ___ h. Other
ZIP
Website
Fax
8. Would you recommend TRUE to other club owners?
____ Yes ____ No
9. You are a valued TRUE customer and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
1. Where did you first learn about TRUE?
___ a. Dealer
____ b. Website
____ c. Advertisement
____ d. Referral
____ e. Current Customer ____ f. Other_______________
2. Why did you purchase a TRUE product?
___ a. Design/Appearance ___ b. Dealer Suggestion
___ c. Price/Value
___ d. Quality Construction
___ e. Performance
___ f. TRUE Reputation
___ g. Other_________________________
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
143
CHAPTER 7: ADDITIONAL INFORMATION
Premium Fitness Equipment Since 1981
At TRUE, we understand that you need quality, dependable
equipment to grow your business and make your customers happy
with the results they achieve. We build our cardio equipment with
you in mind. With over 30 years of experience, we know what it
means to deliver quality cardio equipment. Our entire process from
design to testing ensures that True is the most premium cardio
equipment on the market today. Let TRUE be your cardio partner
to furnish your facility with premium machines that will exceed
your users' expectations.
CS650
Truefitness.com / 800.426.6570 / 636.272.7100
144
CHAPTER 7: ADDITIONAL INFORMATION
CS650
TREADMILL
TECHNICAL
SPECIFICATIONS
Power Source
Cord Length
12' (3.7M)
Drive Motor
5 HP AC Max Drive
Incline Motor
1,000 lbs. of thrust
Speed Sensor
Optical
Deck
Reversible Deck
Belt
Rollers
Impact System
Frame Construction
Lubrication
Reversible 1" (0.8 cm) Medium Density Fiberboard
Standard
Siegling Multi-Ply with PVC Coating
3" (8 cm) w/ Sealed Bearings
True Soft System
Robotically Welded Heavy-Gauge Steel
Silax
Speed Range
0.5 to 12.0 MPH (0.8 to 19.3 km/H)
Incline/Decline Range
0% to 15%, (Optional -3% to 15%)
Quick Access Control
Handrail Design
Speed and Incline on Hand Grips with Start and Stop on Quick Access Point
Extended Handrails with Molded Rubber, Moisture Resistant Grips
Contact Heart Rate Monitoring
Yes
Wireless Heart Rate Monitoring
Polar® Compatible
Transcend16, Transcend10, Escalate15, Escalate9, Emerge
AVAILABLE CONSOLES
SAFETY
Saftey Clip
Standard
Extended Handrails
Standard
Large Straddle Covers
Standard
User Detection
EXTRAS
Accessories
PHYSICAL SPECIFICATIONS
User Present Detection™
ETL UL1647, CSA, CE, EN957, FCC
REGULATORY APPROVALS
Footprint
Water Bottle Holder, Accessory Tray, Over Molded Reading Rack/Tablet Holder
82"L x 33.8"W (208 cm x 86 cm)
Running Surface
60"L x 22"W (152 cm x 56 cm)
Machine Weight
420 lbs. (191 kg)
Shipping Weight
462 lbs. (210 kg)
Maximum User Weight
500 lbs. (226 kg)
Step-Up Height
Portability
WARRANTY
110V/20A, 220V Option Available
Warranty Type
7" (17 cm); 9" (23 cm) With optional decline
2 Front Transport Wheels
Commercial (all dues paying facilities, regardless of usage)
Frame
Lifetime
Motor
5 Years
Parts
3 Years
Labor
3 Years
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details.
Specifications subject to change without notice.
iPod is a trademark of Apple Inc., registered in the U.S. and other countries.
"Made for iPod" means that an electronic accessory has been designed to connect specifically to iPod and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
truefitness.com
|
800.426.6570
|
636.272.7100
BROCH14C11
© 2 0 1 3 Tr u e F i t n e s s Te c h n o l o g y, I n c
Truefitness.com / 800.426.6570 / 636.272.7100
145
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
CS650 Treadmill
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com/support
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*
Lifetime
Motor
Drive Motor
Motor Controller
5 Years
5 Years
Parts
Transcend Touchscreen
Escalate15 Console
Electrical
Wear Items
Cosmetics
3 Years
3 Years
3 Years
3 Years
6 Months
Labor
Parts
Motor
Cosmetics
3 Years
3 Years
6 Months
iPod® Connectivity
Headphone Jack,
Connector & USB Port
90 Days Parts,
No Labor
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty.
NOTE: This product is intended for Commercial use which
includes facilities where usage is in excess of 8 hours per day.
This includes all dues-paying facilities (regardless of usage)
as well as many non-dues-paying facilities. If this product
will not be used in this particular setting, please contact
TRUE as this warranty is void.
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for three years from date of purchase. *
This limited warranty on structural frame does not include
paint or coatings.
Parts: The treadmill electrical parts and wear items are
warranted for defects in material and workmanship for
three years with three years labor warranty. The Transcend
touchscreens and Escalate15 consoles are warranted for
defects in material and workmanship for three years with three
years labor warranty.This limited warranty does not cover
damage or equipment failure resulting from or caused by
improper assembly/installation, failure to follow instructions
and warnings in owner’s manual, accident, misuse, abuse,
unauthorized modification, or failure to provide reasonable
and necessary maintenance. *TRUE Fitness shall not warrant
the performance of the heart rate system on its products, as
the heart rate system performance varies, based on user’s
physiology, age, method of use and other factors. * This limited
warranty shall not apply to software version upgrades.
Cosmetics: The treadmill cosmetic parts are warranted for
defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This limited
warranty will apply to but may not be limited to plastic covers,
shrouds, caps, badges, overlays, paint, coatings, and grips.
iPod Connectivity: iPod Connectivity elements; headphone
jack, connector and USB Port are warranted for defects in
material and workmanship for 90 days with no labor warranty.
Labor: Labor is covered for a period of three years from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
146
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
CS650 Treadmill
Save Time and Register Online!
Activate Multiple Warranties at www.truefitness.com/support
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to TRUE
within 30 days of purchaser’s receipt of this Product. The serial
number must be intact on the Product for this Limited Warranty
to be valid.
2. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser and
is not transferable.
3. This Limited Warranty becomes VALID ONLY if the Product
is initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization
of TRUE is first obtained).
4. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance (as referenced in the owner’s manual.)
5. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated therewith expressly specified herein.
6. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
7. This Limited Warranty is in lieu of all warranties, express or
implied, and in lieu of all other obligations or liabilities on the
part of TRUE, under no circumstances shall TRUE be liable by
virtue of this Limited Warranty or otherwise from damage to
any person or property whatsoever for any special, indirect,
incidental, secondary or consequential losses, damages or
expenses in connection with exercise products.
Any implied warranty is limited in duration to the time period
covered by the Limited Warranty. Some states do not allow
limitations on how long an implied warranty lasts, or the
exclusion may not apply to you. This Limited Warranty grants
you specific legal rights and you may also have other rights,
which vary from state to state.
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
CS650 TREADMILL SERIAL NUMBERS:
The CS650 treadmill comes with two serial numbers; one on
the base and one on the display console (see diagram below).
The serial number on the base is on the lower portion of the
treadmill directly adjacent to the power inlet. The console serial
number is located on the bottom right side of each console.
Please write down your serial numbers below and keep for your
records.
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
SAMPLE SERIAL NUMBER STICKER:
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
truefitness.com / 800.426.6570 / 1.636.272.7100
Keep this page for your records
Truefitness.com / 800.426.6570 / 636.272.7100
147
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
CS650 Treadmill
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line
now to truefitness.com/support and register your product. The information you provide will never be distributed to any other
individuals or agencies for any purpose. If you prefer to mail your warranty card, have the owner of the product complete the
information below and return it to TRUE Fitness within 30 days from the date of equipment installation.
Please Note: Failure to register this product will result in no servicing or authorization of parts to be shipped.
To mail your warranty information, please fill in the information below and mail to: Service Dept., TRUE Fitness, 865 Hoff Road,
St. Louis, MO 63366 (or save postage and register online at www.truefitness.com/support)
Commercial Warranty Registration
PLEASE PROVIDE BOTH SERIAL NUMBERS BELOW.
REQUIRED FOR WARRANTY REGISTRATION:
CONSOLE SERIAL NUMBER:
3. Please indicate your type of facility:
___ a. Apartment/Condo
___ b. Corporate Fitness Center
___ c. Municipality
___ d. Health Club/Gym/Spa
___ e. Hotel/Resort
___ f. Military Base
___ g. Student Rec Center ___ h. Other
4. What other types of equipment does your company currently own?
___ a. Treadmill
Brand ________________
___ b. Bike
Brand ________________
___ c. Elliptical
Brand ________________
___ d. Free Weights/Gym Brand ________________
BASE SERIAL NUMBER:
5. How many people use your facility on a daily basis?
___ a. <25
___ b. 25-75
___ c. 76-150
___ d. 150+
6. Do you plan to purchase more fitness equipment
in the next 6-12 months?
____ Yes ____ No
Model Type: CS650 Commercial Treadmill
Date of Purchase
7. If you answered “yes” to question 6, what type do you
plan to purchase?
____ a. Treadmill
____ b. Elliptical
____ c. Stationary Bike
____ d. Free Weights
____ e. Gym
____ f. Other ______________
Your Company Name
Contact First Name
Contact Last Name
Address
City
State
Email Address
Phone
ZIP
Website
Fax
8. Would you recommend TRUE to other club owners?
____ Yes ____ No
9. You are a valued TRUE customer and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
1. Where did you first learn about TRUE?
___ a. Dealer
____ b. Website
____ c. Advertisement
____ d. Referral
____ e. Current Customer ____ f. Other_______________
2. Why did you purchase a TRUE product?
___ a. Design/Appearance ___ b. Dealer Suggestion
___ c. Price/Value
___ d. Quality Construction
___ e. Performance
___ f. TRUE Reputation
___ g. Other_________________________
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148
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