Safety is taking small precautions every day. - Varsinais

Safety is taking small precautions every day. - Varsinais
Safety is taking
small precautions
every day.
Information and instructions for accident prevention and emergencies
HOME AND LEISURE
TAKING PRECAUTIONS
Your own home can be a dangerous place. After all, two
thirds of all injuries occur at home or during leisure time.
Every year, about 400 Finns die in road accidents and
drowning statistics also make grim reading. The biggest
cause of drowning accidents is alcohol; swimming and
alcohol do not mix.
Have you ever paused to think how you would manage
during a power failure lasting for more than a day or if
the district heating system broke down or if drinking
water supplies were cut off? How would you get food if
you were trapped by floods, or snow? This booklet gives
instructions on how to prepare for disruptions and emergencies affecting your daily life.
RISK OF MAJOR ACCIDENTS
There are plants processing hazardous chemicals in the
areas of all rescue departments, and hazardous materials are also transported by road and rail. If an accident
occurs, the Rescue Department will warn those in the
area, provide instructions for protection and carry out
evacuations, if necessary.
CIVIL DEFENCE
The booklet also provides information and instructions
for more serious emergencies during civil defence measures to protect lives and property. Contact the Rescue
Department to find out the location of the nearest emergency shelter or for instructions on how to erect a temporary shelter.
Varsinais-Suomi Rescue Department
Tel. information, switching exchange (02) 263 3111
E-mail [email protected]fi
Internet www.vspelastus.fi
Fire inspector on duty (02) 2633 1260
Project Team Länsi-uusimaa Department for Rescue Services and The Designer Who Loved Me Oy Copy writing Suunnittelutoimisto Lähde Oy
Layout and graphic design The Designer Who Loved Me Oy Photos Studio Sette English translation The English Centre Helsinki Oy
2
Medical emergencies
5
Accidents
11
Fire safety at home
17
Providing a safe home for children
23
Safety tips for the elderly
25
Disruptions affecting your daily life
26
Major emergencies
29
Regional rescue services
33
Partners
38
Making an emergency call to 112
39
3
If you are in
an emergency situation
stay calm and call
112 for help.
Make sure that you master the basic resuscitation skills. They only take a few hours to learn but using
them could mean the difference between life and death. Update your skills every two to three years.
Medical emergencies
Injuries and sudden illnesses can
occur anywhere at any time. In such
situations it may be difficult to stay
calm and to provide a victim with
the correct help. Nevertheless it is
essential that you call 112 to activate
emergency medical services.
Tiina Kymäläinen, paramedic
5
GIVE EMERGENCY FIRST AID
SUDDEN ILLNESSES
The purpose of emergency first aid is to keep the victim’s airways open and to maintain breathing and blood circulation.
HEART ATTACK (CARDIAC CHEST PAIN)
1. Make a quick assessment of the situation, ensure your
own safety and call 112.
2. Open the victim’s airways by lifting their chin and by
tilting their head back.
3. Check whether an unconscious and responseless
victim is breathing. Feel for the flow of air on your
hand, ear or cheek.
4. If the victim is not breathing, start cardiopulmonary
resuscitation (CPR).
5. If the victim is unconscious but breathing, place them
on their side in the recovery position and keep them warm.
6. Stop any bleeding by pressing down on the wound with
your hands. Raise the injured limb and make sure the
victim is lying down.
7. If the victim has suspected spinal injuries keep their
head still.
In an emergency
• Stop and think.
• Call 112.
• Make sure you are safe and prevent any further injuries.
• Give emergency first aid.
• Direct the emergency services to the scene.
Start cardiopulmonary
resuscitation
immediately
6
Defibrillation
(stopping arrhythmia using
electric shocks)
must be started
without delay
Symptoms
• Chest pain over a wide area lasting for more than five
minutes
• Pressure, tightness or squeezing pain around the chest
• Pain radiating to the arm, neck or shoulders
• Pale, cool, sweaty skin
• Shortness of breath, anxiousness
• Inexplicable pain in upper abdominal region, nausea
and weakness (particularly among women and those
suffering from diabetes)
Required action
• Keep the victim calm.
• Place the victim in a half-seated position or
(if the victim is short of breath) in a seated position
leaning forwards.
RAPID RESPONSE IS CRITICAL
Call 112
If you suspect that someone is having a heart attack, call 112
immediately.
A heart attack often begins with vague symptoms when
the heart is deprived of oxygen. This occurs when blood
flow to the heart stops or decreases substantantially. A coronary disease is the most common cause of sudden death
resulting from a heart attack.
The victim’s chances of survival depend on how quickly
the emergency medical services arrive on the scene. The
ambulance crew will check the victim and start medical care
on the spot even before the victim is taken to hospital for
further treatment.
Advanced
emergency
medical care
For more information, go to:
www.sydanliitto.fi, www.terveysportti.fi,
www.emergencyfirstresponce.com,
www.medicfirstaid.com, www.ecr.edu,
Remember to have a ventilation barrier as part of your first aid kit.
CARDIAC ARREST
STROKE
When the heart stops beating, survival is a matter of
seconds.
During cardiac arrest, the heart stops. By giving cardiopulmonary resuscitation, a non-professional can provide blood
circulation until the arrival of the emergency services. The
victim’s chances of survival depend on how quickly resuscitation is started.
A stroke is caused by a blockage or rupture of blood vessels
in the brain. A sudden stroke requires urgent emergency
hospital treatment. Only emergency services staff can make
an assessment of the seriousness of the situation and the
treatment required.
Call 112 immediately, even if the symptoms, such as paralysis of the hand or leg, were only temporary.
Symptoms
• The victim does not react when touched or spoken to.
• The victim is lethargic and does not move.
• The victim is not breathing or has gasping breaths
(agonal respiration*).
Symptoms
• Difficulty with speech, slurred speech
• Difficulty in swallowing
• Drooping lower lip
• Sudden weakness or numbness in the arm or leg
• Vision problems, double vision
Required action
• Call 112 immediately.
• Open the victim’s airway and check breathing and
air movement.
• Start resuscitation by giving chest compressions.
• Start cardiopulmonary resuscitation, if you know how
to do it (30 chest compressions, followed by two rescue
breaths).
• If the victim vomits, place them in the recovery
position for a moment. Remove any large obstructions
from the victim’s throat with your fingers. You may
only interrupt resuscitation for a maximum of 30 seconds.
• If you are unable to clear the victim’s airway of vomit,
continue with chest compressions until the arrival of the
emergency services.
• Stop resuscitation only when the emergency services
staff allow you to do so.
Required action
• Call 112 immediately.
• Open the victim’s airway and place them in the
recovery position.
For more information, go to:
www.stroke.fi
How to give cardiopulmonary resuscitation
Give 30 chest compressions followed by 2 rescue breaths. If the rescue breaths do not make the victim’s chest rise,
DO NOT continue rescue breathing. The most important thing is to maintain the victim’s blood circulation by giving
chest compressions. Long pauses in chest compressions may result in brain damage.
*Agonal or gasping respiration resembles breathing but there is no flow of air.
Agonal respiration occurs in as many as 40% of all cardiac arrest patients.
7
INJURIES
BURN INJURIES
Most of the injuries occurring at home and during leisure
time could be easily prevented by taking small precautions,
by eliminating the risk factors and by changing daily routines.
The home should be a safe place for people of all ages.
By going from room to room on all fours, you will notice the
dangers attracting the attention of your children. For safety
tips for families with small children, go to page 23.
Falls, tripping and slipping are the most common injuries
in the elderly. For safety tips, go to page 25.
Burn injuries are classified by their cause: chemical, heat,
electrical and airway burn injuries.
Burns damage the skin and the tissue beneath it. Inhaling
hot gases can cause life-threatening swelling in the throat
and, consequently, airway obstruction. You should seek
treatment immediately if the area affected is larger than
your hand.
EMERGENCIES INVOLVING MENTAL PROBLEMS
Professional help and special care is needed for a person
suffering from mental problems. They may have lost their
sense of reality and behave in a self-destructive manner
or are unable to care for themselves becoming a danger to
themselves and people around them. In such cases, call 112.
Call 112 to get help
• If the burns cover a large area, or if the victim has
inhaled hot gases or has electrical burns.
• If the victim has large and deep burns on their face,
hands, legs, groin, back or around major joints.
First aid for severe burns
• Call 112.
• Keep the victim’s airway open.
• Cool the burn area with cool water for 10 minutes.
• If the emergency services have not arrived within 10
minutes, cover the victim to prevent temperature loss.
• Place a victim with facial/airway burns in a half-seated
position.
First aid for chemical burns
• Ensure your own safety and call 112.
• Remove the victim from the place where they were
exposed to the hazardous chemicals.
• Ask the victim to take off contaminated clothing.
Otherwise the chemical vapours may also put others at
risk. If the victim is conscious and able to walk, take
them to a shower so that they can wash themselves.
• Flush liquid chemicals from the surface of the skin with
running water for at least 20 minutes.
• Remove powdery chemicals from the skin by brushing
them off before rinsing with water.
8
For more information, go to:
www.ktl.fi/english
POISONINGS
The most common causes of poisonings at home are alcohol, medicine, and toxic plants, chemicals and mushrooms.
If the victim does not show any visible symptoms of poisoning and you need further instructions, call the 24-hour
service provided of the Poison Information Centre, on (09)
471 977 or (09) 4711, and follow the instructions.
Medicine overdoses
Call 112 immediately if you suspect that somebody’s life is at
risk because of a medicine overdose.
Required action
• If the victim is conscious, give them charcoal tablets,
if any are available.
• If the victim is unconscious but breathing normally,
place them in the recovery position.
• Gather all medicine and medicine packages you find
for the emergency medical services.
• Do not let the victim drink any alcohol.
Swallowing toxic plants or mushrooms
Before giving first aid, try to find out which plant or mushroom has caused the poisoning.
YOUR FIRST AID KIT SHOULD CONTAIN
THE FOLLOWING
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Strong, waterproof bag or box
Emergency first aid instructions
Non-latex protective gloves
Ventilation barrier
Survival blanket (so-called space blanket)
Two first aid bandages
Two elastic bandages
Two triangular bandages
Plaster
Adhesive tape
Cold pack
Tick tweezers
Wound wipes or disinfectant
Painkillers
Snakebite kit
Vegetable carbon (for poisonings)
Drugs for lowering fever
(suppositories or liquid for fever seizures)
• Pair of scissors
Remember that in areas outside population centres
it may take more than an hour for the help to arrive.
Required action
• Check whether the victim has any pieces of plant
or mushroom in their mouth.
• Give the victim vegetable carbon according to the
instructions on the package.
• Call 112, or the Poison Information Centre on (09) 471 977
or (09) 4711.
If you suffer from cardiac dysfunction or coronary disease,
keep your latest medical records and electrocardiogram to hand.
9
Many accidents
are preventable.
Accidents
Accidents are almost always caused by
human factors. Tiredness, being under
pressure, stress, anger and personal
problems affect our concentration at
work, at home and in traffic.
If you come across an accident, stop and
help the casualties. Call 112 and guide the
emergency services to the scene. Make
sure you master the emergency first aid
skills so that you know how to help
a badly injured victim.
Riku Rantala, divisional officer
11
TRAFFIC ACCIDENTS
Traffic accidents are not caused by bad weather
Most traffic accidents are caused by careless driving and excessive speeds.
A large number of road accidents could be prevented if motorists showed more
consideration and remembered to keep a safe distance from the vehicle in front.
Wearing seat belts substantially decreases the risk of injury. Did you know that the
kinetic force released in a crash can make an adult weigh as much as an elephant?
Occupants not wearing seat belts who are thrown against obstacles inside the vehicle are not only at risk themselves but can also endanger the lives of other passengers.
You should
• Observe traffic regulations and teach them to your children.
• Be an example to others.
• Wear a safety helmet when cycling and roller skating.
• Keep a reflective vest in your car.
• Not drive when you are angry or have stayed awake all night.
• EVERYONE CAN HELP!
Required action
• Pull over.
• Check the situation before calling 112.
• Ensure your own safety and prevent any further accidents. Switch on your hazard
lights and put on a reflective vest before stepping out of your car. Ask other
motorists arriving at the scene to direct traffic. Place a warning triangle sufficiently far way from the accident site.
• If a vehicle carrying hazardous materials is on fire, involved in a collision or has
driven off the road, do not approach the vehicle before authorized by the emergency response centre to do so. If necessary, ask for further instructions from
the emergency response centre before approaching the accident site.*
• Check the number of injured and their condition.
• Move any victims from the road or out of the damaged vehicle if they are
in danger of being hit by passing vehicles or in danger of being killed by smoke
and flames inside a burning car.
• Open the airway of an unconscious victim by tilting their head back and lifting
their chin.
• If the vehicle was travelling at a high speed, or if any of the occupants have
been thrown out of a moving vehicle, they have probably received spinal injuries.
Support the victim’s head by hand and ask them to keep still.
• Keep the victim warm and dry.
12
* Check whether the vehicle has an orange-coloured identification number plate at the front,
at the rear or on the side and inform the emergency response centre of this number.
ACCIDENTS IN WATER
Use your common sense when you are in or near water
Drowning and other fatal accidents occur in water in Finnish waters every summer.
Many of the deaths could be easily prevented by avoiding alcohol, and with the appropriate swimming, life-saving and basic navigational skills.
Take the right precautions
Before setting off, check the condition of your boat and its equipment. Also check
the latest weather forecasts so that you are not caught by strong winds or a thunderstorm.
Under Finnish law, all sailing boats longer than five metres and all motorboats
must have life jackets for all those on board, oars or a paddle, an anchor, an anchor
line and a device for emptying the boat of water. Boats with a gas cooker, an inboard
engine, an outboard engine of more than 34 hp, flammable liquids, liquid gas or a
battery must have an officially approved portable fire extinguisher. Up-to-date charts
are also an important safety factor.
Remember
• To wear life jackets when on board.
• To stay under the legal alcohol limits.
• To keep emergency telephone numbers on hand.
What to do in a drowning accident
Use a life buoy, a rope, an oar or a boathook to rescue somebody in water. If in water,
approach the victim from behind. Otherwise they may panic and drag you under the
surface.
A person rescued from under water will usually vomit because they have taken in
water. Water and vomit can block the victim’s airway, and you must therefore clean
their throat quickly and place them on their side before resuscitation. If the victim
has only been under water for a few minutes, you may be able to revitalize their vital
functions by giving cardiopulmonary resuscitation.
If help is unavailable or there is no telephone nearby, continue cardiopulmonary
resuscitation for NO MORE THAN a minute before making the emergency call.
If you are unable to rescue a victim in water and the victim sinks under the surface, make sure you remember the spot. It is important that you can show the exact
location to the emergency services.
For emergencies in sea areas and inland waterways, call 112. For emergencies in
sea areas you can also contact the Maritime Rescue Centre at 0204 1000. The Maritime Rescue Centre is in charge of rescue operations in sea areas, while the responsibility for rescue operations in inland waterways lies with rescue authorities.
For more information, go to:
www.viisastivesilla.fi, www.raja.fi, www.coastguard.fi
13
FALLING THROUGH ICE
NATURAL DISASTERS
Never move on frozen waterways alone
Before heading out to a frozen waterway ask yourself
whether it is really necessary and whether you can be certain that the ice will support you. If you do decide to set off,
make sure you have the following equipment with you: a
pair of awls, a long stick (for checking the thickness of the
ice), a change of clothing, a mobile phone (kept in a watertight package), a rescue rope and a survival blanket. Remember that the awls are useless if you keep them in your
pocket!
Falling into icy water can be fatal. Water cools down your
body temperature 25 times faster than air of the same temperature, which means that you will start feeling the effects
of hypothermia within minutes.
Stay calm and use your head!
Storms, heavy rain and floods often result in several simultaneous rescue responses, which means that help will not
reach all those in need at the same time. Rescue services
will provide help when there are unsafe roof structures, or
trees have fallen or are about to fall on buildings and roads,
for example. Pipe and water damage caused by heavy rain
also keep rescue services busy during extreme weather. Removing trees fallen on power lines is usually the responsibility of the power companies.
During natural disasters, you will get information and instructions through the main media.
If you fall through ice
• Stay calm.
• Shout for help or blow a whistle.
• Drag yourself out of the water using the awls. If you see
somebody else fall through ice, approach him or her from
the direction where the ice is strong and crawl the last
few metres.
• Put on dry clothes as soon as you are out of the water
and try to get warm.
• Call 112.
• Give the person who has been rescued from the water
some of your own clothes and try to prevent their body
temperature from dropping any further.
• Stay still and keep your legs in an elevated position.
A person suffering from hypothermia may only be moved
carefully and they must not be rubbed, resuscitated, given
alcohol or taken to a warm shower or a sauna. A person who
is conscious can be given something warm and sugary to
drink.
14
How to prepare for natural disasters
Stay calm and keep candles and battery-operated lamps on
hand for prolonged power failures.
Make sure that your boat is properly secured
Check that your boat is properly secured during strong
winds and heavy rain. A loose boat may cause serious damage to other craft in the mooring area.
Required action
• Try to prevent flood water from entering places where
it can cause damage.
• Make sure that nobody is injured and that there are no
people left in the danger zone.
• Call 112.
• Prevent other people from entering the danger zone
(such as areas with falling trees or unsafe sheet metal
roofs).
Injured wild animals
It is impossible to save all injured wild animals. Injured animals are part of the natural cycle.
Call 112 if you are unsure whether an animal needs help.
POST-EMERGENCY MANAGEMENT
Those involved in accidents often require professional help
so that they can continue their daily routines after the
emergency. An emergency affects victims, helpers, witnesses
and the victims’ family members.
Post-emergency management helps to deal with the reactions and suffering caused by accidents, sudden deaths
and near misses. It also helps to relieve anxiety and prevent
stress symptoms.
In Finland, post-emergency management is provided by
• Health centres and hospitals
• Crisis groups and crisis centres
• Occupational health service
• Social welfare offices
• Mental health clinics
• Family counselling clinics
• Parishes
• Family counselling centres
• Victim Support Finland
Municipal, social and crisis helplines can also be contacted
through emergency response centres by calling 112.
The municipal helplines
The municipal helplines provide assistance in problems concerning child protection, mental health, intoxicant abuse,
income, matters concerning the elderly and the disabled,
and in urgent crisis situations, even after normal office
hours. You may remain anonymous and the helpline is there
for anyone with a crisis. Close family members, neighbours,
friends or officials may also call the helpline on behalf of
someone else. The services are free of charge.
HEHU team
The HEHU emergency team of the Evangelical Lutheran
Church of Finland assists the authorities by providing psychological help at accident sites.
Nationwide helplines
Nationwide helpline of the Finnish Association for Mental
Health 0203 44 55 66
MON 9-22, TUE-FRI 9-06 and SUN 15-22
Crisis prevention for foreigners
(09) 4135 0501 weekdays 9-15
Nationwide helpline of the
Evangelical Lutheran Church of Finland
01019-0071
SUN-THURS 18-01 and FRI-SAT 18-03
Victim Support Finland
0203 16116
www.tukinet.fi is an online crisis centre. It employs volunteers to provide you with personal support and you can also
participate in discussion groups.
The Finnish Red Cross
The FRC’s emergency unit, part of Finland’s voluntary rescue service and emergency response system, provides accident victims with psychological and material help during the
first few days following the event. The FRC also maintains,
organises and trains a group of psychologists for major accidents and emergencies.
15
About one hundred people are killed in fires in Finland every year. In relative terms, this figure is much higher than in
other western European countries. Most of the fire deaths are caused by a combination of intoxication and carelessness.
Always be careful with fire.
Fire safety at home
A fire in a residential building will become
life-threatening within 2-3 minutes.
Inhalation of the hot gases generated by
burning items such as furniture, textiles
and household appliances will lead to
unconsciousness and death within minutes.
You must get out of a burning building
quickly because hot gases obstruct
visibility and can make you disorientated
even if you are in familiar surroundings.
The safest alternative is to crawl out
because visibility is best near floor level.
Antero Weijo, firefighter
17
IS YOUR HOME SAFE ENOUGH?
PRACTICAL INSTRUCTIONS
Make sure that your home is safe. A fire safety check does
not cost anything and will only take a few minutes.
If you live in a housing company with at least five
apartments, you should study the emergency rescue plan
drawn up by the housing company. Also check the website
of your rescue department for the latest instructions on
how to prevent fires and what to do if a fire breaks out.
Smoke detectors provide protection at low cost
All apartments and holiday homes in Finland must have
smoke detectors. A properly functioning smoke detector
is highly sensitive to smoke, and the loud sound it emits
will alert residents and give them time to escape.
Like any other home appliance, a smoke detector
must be properly maintained and, if defective or unreliable, should be replaced immediately.
• Check your smoke detector each month. The device is
functioning properly if it beeps when you push the
test button.
• Keep the smoke detector clear of dust, for example
by gently vacuum-cleaning it.
• Unless batteries lasting for five or ten years are used,
the smoke detector should have its batteries replaced
each year.
• Choose a battery-replacement date that is easy to re
member (for example, the national 112 day, on February 11).
• Make sure that you also have smoke detectors at your
holiday home, in your caravan and in your boat, and
check them on a regular basis.
Make sure that your address sign is illuminated and visible
from the road leading to your house.
Locate the switch for turning off the mechanical ventilation
in your house. If a fire breaks out in your house, you must turn
off the ventilation to prevent the flames from spreading from
room to room or, if there is a fire nearby, to prevent the hot
gases from entering the house and causing damage.
Make sure that the smoke alarms function properly, and are
correctly located and correctly installed.
Keep matches out of children’s reach.
Keep exits clear.
Check the condition of the fire escape ladder providing
emergency exit from the upper floors.
Keep fire doors closed.
Check the condition of the roof ladder, the catwalk and the
wall ladder.
Make sure that your heating oil tank is regularly inspected
and maintained.
Make sure that there are no cracks in the fireplaces or ducts
and that they are regularly swept.
Make sure that the sauna stove is on a steady platform and
in accordance with all fire-safety requirements. Do not hang
laundry above the stove.
Do not keep any flammable objects on building walls, in the
attic, in the basement or in the garage.
Keep all electrical equipment and installations in good
condition and in accordance with all requirements.
Make sure that all flammable liquids, liquid gas and other
hazardous materials are stored correctly.
Do not keep containers containing liquid gas in the basement.
The pressure adjustment valves and the gas hoses must be inspected each year, and the hoses replaced at least every five years.
Ensure proper ventilation when using liquid gas indoors.
Keep solvents, paints, detergents, disinfectants, insecticides,
medicine and toxic plants out of children’s reach.
Make sure that your fire-extinguishing equipment is properly
inspected and maintained.
Make sure that everyone in your home knows how to use
the fire-extinguishing equipment and can find their way out
of the building in an emergency.
For more information, go to:
www.spek.fi
18
Installing a smoke detector
Make sure that you have at least one smoke detector on
each floor. One device can cover a maximum of 60 m2
and they should be installed in bedrooms and areas
normally used for leaving the building. The parents’ and
children’s bedrooms should both have a smoke detector.
Installing a smoke alarm in a kitchen or too close to a
shower or sauna may result in false alarms. Connecting
the device to the mains can significantly improve safety.
Residential buildings with fireplaces should also have
carbon monoxide detectors
As ordinary smoke alarms are not sensitive to carbon
monoxide, houses with fireplaces should be equipped
with carbon monoxide detectors. A carbon monoxide detector should, like a smoke detector, be installed at the
highest point of the ceiling.
Make sure that the emergency services know about your pets
If you have pets, put an appropriate sign on your door or the gate.
Stickers informing about pets are available at rescue departments, pet shops and vet clinics.
Make sure that you have the proper fireextinguishing equipment on hand
Make sure that you have a fire blanket, an extinguisher and a water hose for dealing with different types of
fire in your home.
Make sure that everyone in the house knows how
to use a portable fire extinguisher. After all, it is a basic
civic skill.
Do not attempt to extinguish burning fat with
water!
Even small amounts of water will cause a fire involving
burning fat to spread like an explosion, and hot fat can
cause serious burns. Extinguish burning fat by suppressing it with a saucepan lid or a fire blanket. You
can also use other types of thick blanket or a carpet as
long as they do not contain synthetic fibres. Remember to switch off the extractor fan above the stove.
Do not try to extinguish an electrical fire with
water!
Water conducts electricity. Therefore, the safest way to
extinguish an electrical fire is to use a portable fire extinguisher. Before tackling the flames, unplug the burning equipment or turn it off using the main switch.
For more information, go to:
www.tukes.fi
Have an emergency rescue plan ready
Make sure that everyone in the house knows the
safest and quickest way out of the building if a fire
breaks out.
Each person must be able to get out of their bedroom safely and quickly. Emergency exits must be
large enough (windows that open or a balcony from
which the firefighters can rescue the residents) and
must not have any locking mechanisms blocking the
escape. Make sure that you check the condition of the
fire escape ladder on a regular basis.
A housing company with at least five apartments
must have an emergency rescue plan.
Never escape into a smoke-filled space!
In a block of flats, the structures separating apartments can
withstand a fire for about an hour, and the doors for about 30
minutes. If you are about to leave a burning building, remember
to close the door leading to the staircase after you so that your
neighbours can also exit the building safely. Never try to escape
using a smoke-filled staircase.
If the fire has not yet reached your flat you should stay there
because it is the safest place in the building. Keep the door to
your flat closed and, if necessary, seal it by using wet towels.
Call 112 and explain that you are trapped inside your own flat.
Act quickly!
1. First rescue those in immediate danger.
2. Warn other people in the building and ask them to leave.
3. Close all doors and windows before leaving the building.
4. Call 112 when you are in a safe place.
5. Put out the fire with first aid firefighting equipment
without putting yourself at risk.
6. Confine the fire from spreading by closing doors,
windows, air vents and by switching off the air-conditioning.
7. Direct the emergency services to the scene and let them
know if there are any people left inside the burning building.
Fireplaces and sweeping
The building owner or occupant is responsible for keeping the
fireplaces in good condition and using them correctly. Make sure
to have your fireplaces swept on a regular basis and burn only
dry and clean wood in them. Burning litter can damage the fireplace and the ducts and increase the likelihood of a duct fire.
Under a decree issued by the Finnish Ministry of the Interior,
the building owner or occupant must ensure that the necessary
sweeping required by law is carried out.
Fireplaces and their ducts must be swept each year. Fireplaces and ducts in private holiday homes and their saunas must
be swept every three years. If necessary, the furnaces and heating surfaces of central-heating boilers and warm-air generators
must be swept more frequently.
For more information, go to:
www.nuohoojat.fi, www.tukes.fi/en
19
Hazardous materials
Solvent paints, fuels or gas cylinders must not be
kept in housing company storage rooms.
Liquid petroleum gas (LPG)
Liquid petroleum gas is highly flammable.
Moreover, incomplete combustion of liquid gas
will produce carbon monoxide, which is highly
dangerous. Liquid gas must never be stored in
a building basement, and if it is used indoors,
proper ventilation must be ensured.
Fireworks and open light
Check the websites of your municipality and rescue department for the latest permit requirements
concerning fireworks and open light. Remember to
observe the restrictions when a forest-fire warning
is in force!
Burning litter is forbidden. Garden waste may,
under certain conditions, be burned provided that
it does not cause any smoke nuisance or a risk of
fire. For further information on how to deal with
garden waste, contact your municipality.
Candles
Candles must always be placed on a fireproof base
sufficiently far away from curtains and other textile
items. Never put candles too close to each other
and never leave them unsupervised. Outdoor
candles must never be burnt on balconies or placed
on flammable surfaces such as wooden stairs.
20
A firefighter wearing a chemical protection suit
Keep your home safe for your children. Going from room to room on all fours gives
you an idea of the risks your children face and how they perceive their environment.
Adults are responsible for
the safety of their children.
Providing a safe
home for children
Most of the deaths of children and
young people in Finland are caused by
accidents occurring at home. It is the
parents’ duty to ensure the safety of
their children.
Kalle Ristola, station officer
23
KEEP YOUR HOME SAFE
Equipping sockets with protective covers, keeping medicine,
toxic substances and plants and sharp objects out of children’s reach, purchasing safety gates, equipping windows
and doors with safety locks and installing protective covers
on the stove is enough to ensure the safety of a child under
the age of three.
• Teach your children what to do in a fire. Make sure that
they know a safe and quick way out. Teach them how to
call 112 to get help.
• Make sure that your children know their home address by
heart.
• Teach your children traffic safety rules.
• Be an example to your children. If you ignore the rules, so
will your children.
• Teach your children to wear protective gear in their hobbies. A helmet, wrist guards, and elbow and knee pads
can protect them against serious injuries when roller
skating, skateboarding, freestyle biking and other activities.
• Keep your children safe when they are playing on a trampoline.
• Teach your children to wear cycle helmets. It protects
them against death and serious brain injuries.
• Make sure that your children can be seen in the dark. Reflectors provide effective protection for people of all ages.
• Keep home appliances, hot saucepans, toxic detergents
and sharp objects out of children’s reach.
• Keep matches away from your children and tell them why
it is dangerous to play with fire.
• Teach your children to call 112 to get help if they or their
friends are injured, in danger of drowning, suffocation or
trapped because of fire.
• Warn your children about the dangers of traffic, building
sites, forests, shores, streets and other unsupervised
places in the area. Have clear rules on what your children
may or may not do when playing outdoors.
24
Never leave children unsupervised when they are near
water
Children with inadequate swimming skills must NEVER be
allowed to go into water of any depth without their parents’
supervision. Drowning accidents at Finnish beaches have
shown that it is not possible to rescue a child who is more
than a few metres away. Parents are always responsible for
the safety of their children playing at the beach.
Always wear a life jacket
Teach your children to wear life jackets when on board a
boat and make sure that they are familiar with all safety instructions. You can already teach a child of school age how
to rescue someone using a rope, a life buoy, an oar or a boathook. For more information, go to: www.viisaastivesilla.fi
TEACH YOUR CHILDREN HOW TO CALL FOR HELP
When calling for help you must:
1. Give your name and exact address
2. Explain what has happened: fire, sudden illness
or other accident
3. Answer any questions
4. Hang up only when you are given permission to do so
The most important thing is to remember the emergency
number 112!
Knowing how to give
emergency first aid may
save the life of your child.
Safety tips for the elderly
Up to 80% of all accidents occurring to the elderly are caused by falling. A fall can be fatal
for an elderly person. Many of the accidents occurring to the elderly could be avoided by
improving home safety, and by making daily routines and moving easier, particularly in the
kitchen and the bathroom.
YOU CAN PREVENT FALLS BY
• Turning on the lights if you need to go to the toilet
at night.
• Getting out of bed slowly to avoid dizziness.
• Wearing anti-slip socks.
• Paying attention to loose carpets and carpet edges.
• Placing anti-slip sheets on bathroom and shower floors
and by using anti-slip underlays.
• Equipping the toilet seat with arm rests and the bathtub
with a seat, and by attaching handrails to bathroom walls.
• Making daily items more easily accessible by moving
them to lower cupboard shelves and by purchasing
a sturdy kitchen ladder.
• Wearing appropriate footwear (such as shoes equipped
with anti-skid pads) when walking on slippery and icy
surfaces.
• Not rushing on the stairs, to the phone or to the door.
• Changing the smoke alarm battery each year unless you
have batteries lasting for five or ten years.
• Purchasing a smoke alarm with a wall-mounted battery
casing: this makes replacing the battery easier.
• Connecting the smoke alarm to the mains.
For more information, go to:
www.kotitapaturma.fi
CALL HELP AS SOON AS POSSIBLE
– CALLING 112 IS ALWAYS THE RIGHT CHOICE
If you suffer from cardiac chest pain and feel weak and unwell,
call 112 immediately and do not wait for the symptoms to disappear. If necessary, ask your neighbours for help or shout for
help.
KEEP THE LINE FREE after calling 112. The emergency services may call you back and ask for further information about
your condition.
Remember!
• Make sure that your address sign is clearly visible and
illuminated.
• Keep the emergency number 112 and your home address
to hand.
• Do not use any safety locks that cannot be opened by
property maintenance workers. These will only delay
the arrival of the emergency services.
• Keep the drug lists, your latest medical records and
electrocardiogram to hand for the emergency medical
services.
Ageing makes you wiser
– and more vulnerable to injuries
25
Disruptions affecting
your daily life
Be careful with fire
Never leave an open fire or even a small candle unsupervised for a second. Make sure that the smoke alarms in your
house function properly. After all, they are cheap and effective and could save your life in a fire. For more information
on home fire safety and the correct use of smoke detectors,
go to page 17.
How to prevent fires in your home
• Keep cooktops clear. Food leftovers, paper towels and
plastic bowls can easily start a fire.
• Do not leave dishwashers or washing machines
unsupervised.
• Replace old and defective household appliances.
• Do not keep plants, tablecloths or any other fire-risk
items on top of television sets. Watering the flowers may
lead to a short circuit, which in turn may lead to the TV
set catching on fire. A tablecloth can block the ventilation
openings of the TV set causing it to overheat.
• Equip your household appliances with timers so that they
switch off automatically.
• Do not dry clothes on electric radiators or on a sauna
stove.
• Make sure that all the electrical appliances and wiring in
your home are in proper condition.
• Do not use bedside lamps equipped with snap fittings.
A hot lamp may easily start a fire if it falls on the bed.
For more information, go to:
www.spek.fi, www.redcross.fi, www.redcross.fi/en_GB/
26
The following practical information will help you to cope
with sudden disruptions in water and power supplies.
What to do when the water supply is cut off
Always have a few bottles of drinking water and refillable
water containers on hand. When the water supply is cut
off, turn off the taps, fetch water from a water distribution
point, fill the containers and ration the water. Check the
washing machine, turn off its tap, if necessary, and stop the
wash program.
What to do during a power failure
Always have a flash light, a battery-operated radio, back-up
batteries, candles and matches on hand.
Make sure that no one is trapped in the lift and that the
electric sauna stove is turned off. Switch off all household
appliances, turn the kitchen stove knob to the 0-position
and cover the freezer with blankets. Open it only when necessary.
What do to if the heating is cut off
The best way to prepare for a disruption in heating supplies
is to provide everyone in the house with warm woolly socks
and jumpers. Switch off all ventilation machines and close
all doors, windows and airvents. Protect all places susceptible to damage, such as pipes and restrict the use of warm
water.
How to prevent water damage
• Check the connecting hoses and taps of your washing
machines on a regular basis.
• Determine the location of the main shut-off valve so
that you know where to cut the water supply.
• Keep floor drains clean and clear.
• Do not leave washing machines or dishwashers
unsupervised and ALWAYS turn off the taps after use.
If water damage occurs
• Try to limit the extent of the damage and block the leakage.
• Close the doors leading to other parts of the building.
• If necessary, turn off the main power switch.
ALWAYS HAVE EMERGENCY FOOD SUPPLIES READY!
Make sure to have a sufficient supply of food and other basic items on hand for emergencies. These should include
medicine, sanitary products, diapers, a battery-operated radio, a flashlight, batteries, candles and matches. The supply
should cover the needs of the entire family for up to a week.
One week’s emergency supply for one person
• 0.5 kg of potatoes
• 0.5 kg of rice and pasta
• 0.5 kg of sugar
• 16 l beverages & water and 1 kg of treats
• 1.5 kg of bread and other grain products
• 1.3 kg of milk and milk products
• 1 kg of fruits and berries
• 1.5 kg of vegetables
• 1 kg of meat, fish, chicken and eggs
• drinking water
You cannot always
avoid disruptions
– however, you can
always prepare for them.
Remember to use and replenish the supply continuously
and remember the special needs of the children, the elderly
and those with ailments!
For more information, go to:
www.spek.fi, www.pelastustoimi.fi
27
When a major emergency occurs, follow the instructions issued by the authorities.
Major emergencies
When a large scale accident or a
radiation leak occurs, stay calm and
follow the instructions issued by the
authorities on TV and the radio.
Listen to the radio and be prepared.
Firefighter Esko Haapa-Aho wearing diving equipment
29
MAJOR EMERGENCIES
General alarm signal
The general alarm signal warns the public of immediate danger.
It is a regularly rising and falling sound lasting for one minute,
or a warning issued by the authorities through loudspeakers.
The rising and falling sounds last for seven seconds each.
‘All clear’ is given with a single continuous sound lasting for one
minute. It signals that the threat or danger has passed.
An acoustic signal lasting about seven seconds means that the
alarm is being tested and no protective measures are required.
Action required when a general alarm is sounded
• Go indoors and stay there.
• Close all doors, windows, airvents, and turn off all ventilation equipment.
• Seal all through holes with materials such as plastic film and
adhesive tape to prevent radioactive gases and particles from
penetrating into the building.
• Stay calm, listen to the radio and wait for further instructions.
• Do not use the telephone. The lines may become congested.
• Do not leave the area unless ordered by the authorities to do so.
The instructions are also available on page 868 of the Finnish
Broadcasting Company’s teletext service and on the first pages of
your telephone directory.
30
Major accident
A major accident is an incident where there are numerous
dead or injured persons. The resulting damage to the environment and property, or the nature of the event, is considered extremely serious.
Major accidents are caused by traffic accidents, fires, explosions, accidents at nuclear power plants, armed conflicts,
radiation and chemical accidents caused by hazardous materials, natural disasters, infectious diseases or outbreaks of
waterborne diseases.
A major accident may put human lives at risk and it can
also cause immediate environmental damage. Sometimes
the extent of the environmental damage may only emerge
later.
If an emergency occurs, a decree may be issued under
the Emergency Powers Act, authorising the Finnish government to use special powers.
Radiation accidents
A serious accident in a nuclear power plant in Finland or in a
neighbouring country may cause the radiation to reach dangerous levels. Staying indoors, taking the necessary precautions and taking iodine tablets are sufficient measures for
those living more than 20 km from the accident site.
A general alarm signal will warn the public after which
instructions on how the general public can protect themselves will be issued on television, the radio and via other
media (page 31).
Always have iodine tablets in your medicine cabinet. They
prevent the radioactive iodine released into the air in a radiation accident from accumulating in your thyroid gland. Take
iodine tablets only when ordered by the authorities to do so.
For more information, go to: www.stuk.fi
Protection in dangerous situations
The first thing to do is to stay indoors, take the necessary
precautions and listen to the radio for further instructions.
In most cases, protective measures are only required for a
few hours or maximum of one day.
Staying indoors, taking the necessary precautions and following
the instructions issued by the authorities is usually enough.
CIVIL DEFENCE
General civil defence
It is the duty of the authorities to ensure the vital functions
of society. The purpose of civil defence is to protect human
lives and property, to prepare for emergencies and to ensure that emergency services can carry out their tasks.
Precautions
Building owners and occupants, government agencies, companies and corporations must have their own emergency rescue plans. The plans must detail
how to prevent an emergency and what to do in an emergency.
Stay indoors and
take the necessary
precautions. Go to the
emergency shelter
only when ordered to do
so by the authorities!
Emergency shelters
A ready-to-use emergency shelter is a building or space that is intended for
providing the public with protection against the threat of a gas or a toxic leak,
armed attack, nuclear fallout or some other similar type of danger. The owner
of the shelter is responsible for maintaining it and making it ready for use
within 24 hours.
A housing company may have an emergency shelter of its own or it can
share a shelter with other housing companies. A public shelter is intended
for local residents and other people in the area at the time of the emergency.
There are usually no emergency shelters in rural areas or in areas with mainly
detached housing. In such areas, residents must take the necessary precautions themselves.
Items you should have with you in an emergency shelter
• Personal hygiene products
• Comfortable clothing, a sleeping pad, a blanket or a sleeping bag and a pillow
• Two days’ supply of food and drinking water
• Cutlery and a can opener
• Books, magazines, games and toys
• A flashlight, batteries, paper towels and plastic bags
• Your medicine!
Listen to the radio!
Evacuation
Evacuation means the moving of the population, in total or in part, from an
area under threat, the reception and settlement of the population in a safe
area and the securing of the living conditions of the population and the vital
functions of society during the evacuation. An evacuation is carried out under
the direction of authorities.
For more information, go to:
www.yett.fi, www.pelastustoimi.fi
31
OIL DAMAGE AND CHEMICAL ACCIDENTS
Old oil tanks can be dangerous
All oil tanks, both those above and below ground, must be
repaired every 5-10 years. After all, the tanks and the environmental damage they cause are always the responsibility
of the property owner.
Even small leaks can be serious. After all, oil can spread
through soil and particularly in cuttings made for subsurface drains, cables, water pipes and sewers. By permeating
through plastic water pipes it can also pollute drinking water.
Leaked oil should be absorbed using peat, sawdust or oil
absorption pads. If an oil leak occurs, notify the emergency
services immediately by calling 112.
Factors increasing the oil leak risk
• Level indicator is defective or lacking altogether
• The tank is of square shape (common in the 1960s and 1970s)
• Small air pipes
(in tanks with a capacity of less than 5,000 litres)
• The air pipe has a whistle as fill alarm
• The air pipe is defective or blocked
• Acidic soil
• Last inspection date not known
If you detect oil in the environment act as follows
• Warn people in the area.
• Prevent the oil from spreading to the sewers and waterways.
• Call 112.
• Prevent sparks and make sure there is no open fire in the area.
• Direct the emergency services to the scene.
For more information, go to:
www.oil.fi, www.oil-gas.fi, www.oljylammitys.fi, www.oil-gas.fi/eng
32
Chemicals and other hazardous materials
A general alarm signal warns the public if there has been an
accident involving chemicals and other hazardous materials
such as chlorine, ammonia and sulphur dioxide. When you
hear the signal, stay indoors, take the necessary precautions and follow the instructions issued on the radio.
Required action
• If you are indoors, stay on the highest floors.
If necessary, protect your breathing with a damp cloth.
Listen to the radio for further instructions.
• If you are outdoors, move crosswind under the chemical
cloud to a location above the accident site (such as on
top of a hill). If necessary, protect your breathing.
Regional Rescue Services
PREVENTIVE, RESPONSIVE, ATTENTIVE
Regional rescue departments are responsible for supplying rescue services and information
about preventing fires and accidents, for civil defence duties and for carrying out fire inspections in their areas of operation. In a number of municipalities rescue departments also provide emergency care and ambulance services in accordance with separate agreements.
PYHÄRANTA
ORIPÄÄ
UUSIKAUPUNKI
LAITILA
ORIPÄÄ
Vakka-Suomi
Loimaan seutu
PÖYTYÄ
VARSINAIS-SUOMI REGIONAL
RESCUE DEPARTMENT
LOIMAA
MYNÄMÄKI
KUSTAVI
VEHMAA
NOUSIAINEN
over 460 000 residents
84 fire stations on standby, consisting of
• 14 full-time fire stations
• 70 contractual fire stations
• over 600 employees
• over 4000 contractual firemen
KOSKI TL
AURA
RUSKO
TAIVASSALO
TARVASJOKI
MARTTILA
SOMERO
MASKU
Turun seutu
LIETO
RAISIO
PAIMIO
TURKU
NAANTALI
KAARINA
Salon seutu
SALO
SAUVO
Turunmaa - Åboland
LÄNSI-TURUNMAA
KEMIÖNSAARI
33
Vision for Finland’s rescue services
In 2015 Finland will have an excellent safety culture
and the most efficient rescue services in Europe.
The aim is that in 2015 all Finns will be sharing
responsibility for everyday safety and that everybody
will be able to prevent accidents at home, at work
and during leisure time. Both individuals and
corporations will be in a position to prevent
accidents and know how to act in dangerous
situations.
The vision will only became reality if
rescue services can rely on competent
and motivated staff and a strong
network of partnerships that can
successfully deal with threats to
safety and to provide citizens with
the economic and high-quality
services they need.
Regional rescue departments
Finland is divided into 22 rescue service regions in each of
which the municipalities jointly maintain a rescue department. Until 2004, the year the system was introduced,
each municipality was responsible for its own rescue services. However, it is still the duty of individual municipalities
to guarantee an adequate supply of water for fighting fires
and emergency shelters in their areas and build and operate their own emergency control centres.
The autonomous province of Åland has its own rescue
services legislation.
In their own areas, regional rescue departments are
responsible for
• maintaining a system for providing the required rescue
services
• providing information, advice and expertise in matters
pertaining to rescue services
• accident prevention and damage limitation falling
under the purview of rescue authorities
• rescue departments are also responsible for regional
fire inspections for more information about the
intervals for fire inspections, contact your rescue
department.
• carrying out the required civil-defence duties and
maintaining the required preparedness levels
• coordinating the activities of different authorities and
other parties involved in rescue operations
• providing rescue-service personnel with training
Providing the local population with information and training in matters pertaining to accident prevention are the
responsibility of all rescue service staff.
In addition to ordinary fire engines and ambulances,
rescue departments also have boats and other special
equipment, such as mobile control units, tankers, aerial
platforms, rescue vehicles and equipment for dealing with
accidents caused by hazardous substances.
Nina Sandell, fire inspector
35
EMERGENCY MEDICAL CARE
Emergency medical care is part of health care
The prime aim of emergency medical care is to reach a
casualty suffering from acute illness or injuries as quickly
as possible, provide them with urgent care by restoring,
stabilizing and securing their vital functions on the scene
of the accident and to transport them to a care institution
as soon as their condition permits. The casualty’s condition is monitored and the required treatment administered
throughout the transportation.
Patient guidance and referral to treatment is always in
accordance with the instructions issued by the doctor
with overall responsibility for emergency medical services.
The examination and treatment on the scene of the
accident and the instructions concerning home care and
monitoring given to the patient are often the only measures
required. Not all patients need to be transported to a hospital or a clinic, as in less urgent cases they are often able to
seek further treatment themselves, at, for example, health
care centres.
All staff treating the patients have the required emergencycare qualifications and their skills are kept up-to-date with
supplementary training. Different methods are regularly
used for ensuring that the staff know how to use their skills.
The emergency care staff can rely on a broad range of
equipment when examining and treating casualties.
If necessary, the doctor with overall responsibility for
emergency medical services can give instructions for
treating the patient over the phone. The patient’s electrocardiogram can also be sent to a doctor for assessment.
EMERGENCY MEDICAL CARE SYSTEM
First response vehicle
A first response vehicle is a fire engine manned by a crew
with first response skills and the equipment for examining
and treating the casualties. Its main purpose is to act as the
36
quickest source of help in emergencies but a first response
vehicle may also be called to assist ambulances A first response vehicle is not used for carrying patients.
Basic life support ambulance (BLS)
A basic life support ambulance is a vehicle that can transport casualties for further treatment. It has the equipment
for examining and treating casualties and a crew that are
able to provide them with the necessary treatment. If necessary, the staff can administer life-saving treatment to the
casualty in accordance with the instructions given by the
doctor with overall responsibility for emergency medical
services.
Advanced life support ambulance (ALS) The crew of an ALS
are able to provide the emergency patient with intensive
care and carry out the transport so that the patient’s vital
functions can be secured. The patient is treated The treatment is in accordance with the instructions given by the
doctor with overall responsibility for emergency medical
care.
Medical command vehicle
A medical command vehicle carries the supervisor and is
not used for transporting casualties. The equipment on
board enables the supervisor to provide the casualty with
intensive care. The supervisor is responsible for coordinating emergency medical care and for ensuring that it is carried out in a proper manner. If necessary, the supervisor can
also assume overall responsibility for medical rescue operations.
Physician-staffed intensive care unit
Physicians in an intensive care unit are responsible for coordinating and supervising regional emergency medical care
and for providing the casualties requiring urgent treatment
with the necessary emergency medical care. The casualty
is transported to a care institution in an ambulance or a
helicopter and the physician will look after them during the
transport.
To the rescue!
A FULLY-EQUIPPED FIREFIGHTER
FIREFIGHTER OR PARAMEDIC
In addition to extinguishing fires, firefighters also carry out
ambulance work.
A helmet with an earphone microphone for
radio communications.
Firefighter jacket
and overalls protect
the firefighter against
heat and flames.
A firefighter uses
a thermal imaging
camera to
search for people
and burning objects
in dark and
smoke-filled
spaces.
Breathing
apparatus
for fresh air
A firefighter
uses a fire hose
equipped with a
nozzle to cool and
extinguish the fire.
A defibrillator is used for
monitoring heart rhythm
and for re-establishing
normal heart rhythm.
It can also be used to take
an electrocardiogram,
and the results can
be sent to a doctor
for examination.
A respiratory aid kit contains
emergency medical care
equipment used for treating
casualties with respiratory
ailments.
An emergency care kit
contains equipment such as a
stethoscope, a blood-pressure
monitor, devices for measuring
blood oxygen and sugar levels,
emergency medicine, infusion
liquids and bandages.
© Tuomas Pälviä
© Tuomas Pälviä
Are you interested in becoming a rescue services professional?
For more information, go to: www.pelastusopisto.fi
37
Your safety is paramount to us!
EMERGENCY RESPONSE CENTRE
ADMINISTRATION – 112
The regional emergency response centres coming under
the Emergency Response Centre Administration receive
emergency calls requiring action by the rescue services, the
police and the providers of social and health care and other
calls involving human and environmental safety and the
safety of property and forward them to their partners and
the authorities responsible for providing help. All emergency calls in the area of an emergency response centre are directed to the emergency number 112, regardless of whether
the caller needs the help of the rescue services, the police,
or providers of social and health care.
For more information, go to: www.112.fi
POLICE
There is close cooperation between rescue departments
and the police in situations involving accidents and other
daily emergencies. The police are responsible for directing
traffic at the accident site and for on-site investigation of
accidents and fires. The police also assist the emergency
services in cordoning off the accident site and in the
evacuation of people from the area and, if necessary,
help to secure the work of the emergency services.
For more information, go to: www.poliisi.fi
DEPARTMENT FOR RESCUE SERVICES AT THE
MINISTRY OF THE INTERIOR
The Department for Rescue Services at the Ministry of the
Interior directs, develops and supervises Finland’s rescue
services, and sees to it that they meet all requirements and
are available in all parts of Finland. It is also responsible
for nationwide preparations and organisation of rescue
services and coordinating the efforts of different ministries
in the sector.
For more information, go to: www.pelastustoimi.fi
THE FINNISH BORDER GUARD
The main task of the Finnish Border Guard is to guard
Finland’s land and maritime borders and carry out passport
control at border crossing points, ports and airports.
The Border Guard is also responsible for coordinating maritime rescue services and carrying out searches and patient
transportation in its area of operations. Maritime rescue
operations normally involve the rescue units of the Border
Guard and, if necessary, other authorities and bodies.
For more information, go to:
www.rajavartiolaitos.fi, www.raja.fi
THE FINNISH NATIONAL RESCUE ASSOCIATION (SPEK)
AND REGIONAL RESCUE ASSOCIATIONS
SPEK acts as the umbrella organisation for Finland’s regional rescue associations. It is also responsible for the provision of nationwide safety information, for the production
and sales of educational material and for information services. Regional rescue associations are members of SPEK
and their tasks include the provision of training in the rescue sector and advice and training at local level.
For more information, go to: www.spek.fi
VOLUNTARY RESCUE SERVICE – VAPEPA
VAPEPA is a network of voluntary helpers with about
50 organisations as its members. Its task is to assist
authorities in emergencies. General rescue work carried out
as part of VAPEPA is coordinated by the Finnish Red Cross.
Coordination of voluntary rescue operations in inland
waterways and sea areas is the responsibility of the Finnish
Lifeboat Institution, while the coordination of voluntary fire
surveillance flights and airborne rescue services is the task
of the Finnish Air Rescue Association.
For more information, go to:
www.vapepa.fi, www.redcross.fi, www.meripelastus.fi,
www.redcross.org, www.ilmailuliitto.fi, www.pelastustoimi.fi,
www.redcross.fi/en_GB/
STATE PROVINCIAL OFFICE OF SOUTHERN FINLAND
State Provincial Offices act as joint regional authorities for
eight ministries. They coordinate and direct regional rescue
services and see to it that rescue services are available to
everyone in the province. They also support regional rescue
departments and municipalities in the provision of basic
rescue and other emergency services by supplying them
with guidance, planning assistance and financial support.
For more information, go to: www.laaninhallitus.fi
38
Remember!
Call 112 only if there is an emergency (sudden illness, accident, fire, or a need for urgent police help).
Unnecessary calls may prevent help from reaching those in need.
Making an emergency call to 112
1. IF POSSIBLE, MAKE THE EMERGENCY CALL YOURSELF
You are able to give the most accurate description of the situation and of your own
condition. Using intermediaries may simply delay the arrival of the emergency services.
2. EXPLAIN WHAT HAS HAPPENED
The emergency response centre dispatcher will ask you questions about what has happened so that they can send the right kind of help.
3. GIVE THE EXACT ADDRESS AND THE NAME OF THE MUNICIPALITY
There may be several addresses with the same name in the area served by an emergency response centre. It is therefore important to give both the street address and the
name of the municipality. Always have your address available so that you can provide
the emergency response centre with the correct information.
4. ANSWER THE QUESTIONS PUT TO YOU
The arrival of the emergency services will not be delayed even if you are asked about
the event in more detail. In urgent cases, the emergency response centre dispatcher
will dispatch the emergency services before hanging up and provide the additional information while they are on their way.
5. FOLLOW THE INSTRUCTIONS
The emergency response centre dispatchers have been trained to deal with different
situations and you should follow their instructions. The measures carried out during
the first few minutes may be crucial.
6. STAY ON THE LINE
Hanging up too early may delay the arrival of the emergency services. After you have
been given permission to end the call you should keep the line clear. The emergency response centre dispatcher or the emergency services may call you again for additional
information.
Direct the emergency services to the scene. Contact the emergency response centre
again if the situation changes.
REMEMBER!
• Stay on the line. Emergency calls are answered as quickly as possible and always
in the order of arrival.
• No area code is required when calling 112.
• Calls to 112 are free.
Finland is a safe place. However, accident statistics show that there is still plenty of room for safety
improvements. After all, injuries and deaths at home and during leisure time are more common in
Finland than in other European countries. Our aim is to advance from the middle league to the group
of the five safest countries in Europe by the year 2012.
The task of the regional rescue departments is to ensure your safety and provide you with professional
help in accidents and other emergencies. This booklet gives you information on how to prevent dangerous situations in your daily life, what to do in emergencies and where to get additional information.
Take a look at this guide so that you know what to do. After all, in an emergency there is no time to
consider the required action because the first minutes are critical: when a fire breaks out, a room will
be filled with deadly smoke within minutes, and when someone’s heart stops, their brain will start to
suffer permanent damage after a few minutes. If you are the first one on the accident scene, your duty
is to call professional help and start helping the casualties immediately. If you have first aid skills, you
may save lives.
Do you want to make your life and the lives of the people around you safer? Do you want to know what
to do in an emergency? If the answer is yes, read this guide.
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