Chapter 07 12 ALARM SERVICES
Registration Required to Operate an Intrusion or Physical Duress Alarm
System Business.
Individual Employee's Registration Required.
Registration Procedure.
Alarm User Permits.
Alarm Information.
Police Department Call Records.
User Instructions.
City Liability Limitations.
False Alarms.
Interagency Communications.
Deliberate False Alarms.
Section 07-12-010 Definitions. As used within this ordinance:
(a) “Alarm business” means the business of any individual, partnership, corporation or other entity
of selling, leasing, maintaining, monitoring, repairing, altering, replacing, removing, moving, installing,
planning the installation, or assisting in planning the installation of any alarm system or causing any of the
above to occur, whether in or on any building, structure, facility or premises.
(b) “Alarm system” means any assembly of equipment, mechanical or electrical, arranged to signal
the occurrence of an illegal entry, fire or medical emergency, or other activity requiring urgent attention and
to which public safety officers, and/or the fire department, are expected to respond.
(c) “Alarm user” means the person, firm, partnership, association, corporation, company, or
organization thereof of any kind in control of a building, structure or facility wherein an alarm system is
(d) “Automatic dialing device” means a device which is interconnected to a telephone line and is
programmed to select a predetermined telephone number and transmit by voice message or code signal
any emergency message indicating a need for emergency response.
(e) “Central Station Fire Alarm System” means a system or group of systems in which the
operations of circuits and devices are transmitted automatically to, recorded in, maintained by, and
supervised from a listed central station having competent and experienced servers and operators who,
upon receipt of signal, take such actions as required by NFPA 72 (National Fire Alarm Code). Such service
is to be controlled and operated by a person, firm, or corporation whose business is the furnishing,
maintaining, or monitoring of supervised fire alarm systems.
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(f) “Valley Emergency Communications Center (VECC) and police/fire dispatch” are the
governmental facilities used to receive emergency and general information from the public to be dispatched
to the Police Department, or the fire department.
(g) “Intrusion alarm system” means an alarm system signaling an entry or attempted entry into the
area protected by the system.
(h) “Fire alarm system” means a manual or automatic fire alarm system signaling a fire emergency
at a given location, building or facility.
(i) “Coordinator” means the individual designated by the Police Department to issue permits and
enforce the intrusion alarm provisions of this Chapter.
(j) “False alarm” means an alarm signal eliciting a response by peace officers, or the fire
department, when a situation requiring a response by them or other emergency response units in fact does
not exist. It includes an alarm signal caused by conditions of nature which are normal for that area and
subject to control by the alarm business operator or alarm user. “False alarm” does not include an alarm
signal caused by extraordinarily violent conditions of nature not reasonably subject to control.
(k) “Interconnect” means to connect an alarm system, including an automatic dialing device, to a
telephone line, either directly or through a mechanical device that utilizes a telephone, for the purpose of
using the telephone line to transmit a message upon the activation of the alarm system.
(l) “Primary trunk line” means a telephone line serving the VECC system or sheriff/fire dispatch
that is designated to receive emergency calls.
(m) “Physical duress system” means an alarm system signaling a robbery or other physical
(n) “Police Department” means the Draper City Police Department, or their designated
(o) “Fire Department” means the Salt Lake County Fire Department, or their designated
(p) “Local alarm” means any noise-making or visual alarm device.
Section 07-12-020 Registration Required to Operate an Intrusion or Physical Duress Alarm System
(a) It is unlawful for any person, partnership, corporation or association to own, manage, conduct
or carry on the business of selling, leasing, installing, servicing, maintaining, repairing, replacing, moving or
removing, or causing to be sold, leased, installed, serviced, maintained, repaired, replaced, moved or
removed in or on any building, residence or other property within the City any device known as an intrusion
or physical duress alarm system, or automatic dialing device connected to an answering service, unless
such person, partnership, corporation or association has obtained a license from the Utah State
Department of Commerce, Division of Occupational and Professional Licensing, granted in compliance with
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the provisions of the Utah Construction Trades Licensing Act, Section 58-55-101, et. seq., Utah Code
Annotated, (1953).
Section 07-12-030 Certification Required to Operate a Central Station Supervised Fire Alarm
(a) Central Station Fire Alarm Systems providing service must comply with NFPA 72 (the National
Fire Alarm Code). Only listed and approved equipment may be used. Fire Alarm plans must be submitted
to the Draper City Fire Marshal for review and approval, and final testing must be performed before the fire
alarm system can be certified for initial use.
(b) Approved Central Station service providers must assure that their company name, the client’s
account number, and a 24-hour toll-free telephone number to their dispatch center is clearly marked on the
master fire alarm control panel for the building, or where no control unit exists, on or near a primary fire
alarm system component by the main entrance to the structure.
(c) Any person who installs a fire alarm system must be licensed as a contractor by the Utah State
Department of Public Licensing. The installing contractor(s) must be legally eligible per state law to install,
service and/or maintain the fire alarm system, and all appurtenances for that system.
Section 07-12-040. Registration Procedure. Every intrusion or physical duress alarm user shall register
their name, address and contact information with the Police Department.
Section 07-12-050 Intrusion or Physical Duress Alarm User Permits.
(a) Every alarm user shall have on its premises, or in its possession, an alarm user permit issued
by the Police Department at the rate established in the City’s Consolidated Fee Schedule.
(b) It is unlawful for an alarm user to report, or cause to be reported, to the Police Department or
other emergency service agency the activation of any alarm system on any premises for which the alarm
user has not obtained an alarm user permit.
(c) It shall be unlawful to operate an automatic dialing device directly connected to the Police
Department, VECC or other emergency service agency. Automatic dialing devices must be connected
through an alarm monitoring (or central station) service.
Section 07-12-060 Alarm Information.
(a) An alarm information card will be completed and submitted to the Police Department’s alarm
coordinator by the user of any intrusion or physical duress alarm system prior to the operation of the
(b) This card shall set forth the full name, address and telephone number of both the owner or
lessee on whose premises the system will be installed, operated, connected or maintained, and the name
of the person or licensed alarm system business installing, maintaining or servicing the system, as well as
the type of system to be installed, operated or maintained. The card shall further contain the names,
addresses and telephone numbers of three individuals who may be contacted by peace officers responding
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to an alarm. The persons listed shall have authority to act for the alarm user in granting peace officers
access to any portion of the premises concerned and shall be knowledgeable in the basic operation of the
alarm system. The alarm information card shall contain such additional information as the Police
Department shall reasonably deem necessary to properly identify and locate the user, the alarm business
installing, servicing or maintaining the alarm system, and the persons to be contacted in the event of the
filing of an alarm report.
A service fee may be assessed upon a user when the peace officers responding to an
alarm are unable to contact any of the listed parties due to outdated or inaccurate information provided by
the user; or if none of the listed parties are available; or if the listed parties fail to respond to the scene
within thirty minutes of notice. The service fee shall be determined by treating the violation as if it were a
false alarm, as provided below, and may be considered as a second instance for the computing of fees
should the cause of the alarm be false.
In addition to submitting the alarm information card, users of audible outside local intrusion
or physical duress alarm systems shall post near the alarm and at a position readable from ground level, a
code number furnished by the alarm coordinator to allow reference to the alarm information card required
by this Section. All such audible or visual, intrusion or physical duress alarm devices shall be equipped
with an automatic cutoff device which will terminate the audible or visual alarm within thirty minutes.
Section 07-12-070 Police Department Call Records. Alarm businesses who request the Police
Department or Fire Department’s response to an alarm signal(s) shall maintain a record of all such calls,
stating the time, date, location of the alarm and the name, address and phone number of the alarm user.
The records shall indicate the cause of the alarm, if known. This record shall be current and shall be made
available to the Police or Fire Department or their designated representative at any time during normal
business hours.
Section 07-12-080 User Instructions.
Every alarm business selling, leasing or furnishing to any user an alarm system which is
installed on premises located within Draper City shall furnish the alarm user with written instructions that
provide information to enable the user to operate the alarm system properly.
Every alarm business selling, leasing or furnishing to any user an alarm system which is
installed on premises located within Draper City shall notify the alarm user in writing of this Chapter's alarm
user permit requirement within five (5) business days of sale or installation. The notice shall be addressed
to the alarm user, or if the user is a business entity, to its manager or designated person in charge, and
shall contain the user's telephone number (if known) and the street location of the premises on which the
alarm system is installed. A copy of such notice shall be mailed or delivered to the Draper City Police
Department, Attention: Alarm Systems Coordinator, 1020 East Pioneer Road, Draper, UT, 84111, at the
same time the original notice is sent. For fire alarms systems only, the copy of such notice should be
mailed to the Draper City Fire Marshal at Draper City Hall, 1020 East Pioneer Road, Draper, Utah 84020.
Section 07-12-090 City Liability Limitations. The City shall not be liable for any defects in operation of
burglar, robbery or fire alarm systems, for any failure or neglect to respond appropriately upon the receipt of
notice of a tripped alarm nor for the failure or neglect of any persons registered or issued a permit pursuant
to this Chapter in connection with the installation, operation or maintenance of the equipment necessary to
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or incident to the operation of such systems. In the event the City finds it necessary to order the system
disconnected, the City shall inure no liability for such action.
Section 07-12-100 False Alarms.
(a) Any alarm user which has two or more false alarms within a twelve-month period shall be
subject to revocation of the user permit and assessment of a civil penalty. Revocation of a user permit
shall be in accordance with the license revocation provisions specified in Title 6 of this Code, as amended.
(b) Any alarm user which has four or more false alarms within a six-month period, and who fails to
take any corrective action regarding the continued occurrence of false alarms shall, in addition to any civil
penalties imposed under this Chapter, be guilty of a misdemeanor.
(c) A service fee is hereby imposed for false alarms on a physical duress or intrusion alarm system
to which peace officers, including the fire department, respond. The fee is assessed to the user of the
alarm system. The amount of the fee shall be as set forth in the Consolidated Fee Schedule.
(d) The maximum service fee that may be charged under this Section based on the typical
response by alarm user type is as follows:
Residential (one or two family homes), two units
Small business, two units
Large commercial business, apartment complexes and financial institution, four
(e) All service fees assessed under this Chapter are due and payable on the date written notice of
any fee due is issued by the Finance Department. Penalties for delinquent fees shall be as set forth in the
Consolidated Fee Schedule. If any service fee is not paid within 120 days of the due date together with all
applicable penalties, the City may use such lawful means as are available to collect such fee, including all
penalties, costs and attorney’s fees.
Section 07-12-110 Interagency Communications. A central station or other alarm dispatch center must
provide the Police/Fire dispatch a toll-free telephone number for the conducting of business and contacting
the central station dispatchers at the time of filing the alarm report.
Section 07-12-120 Deliberate False Alarms. No person shall cause to be transmitted any notice of an
intrusion, physical duress or fire alarm trip, knowing the same to be false or without basis in fact. Central
stations shall not request law enforcement officers or the fire department to respond to alarm scenes when
monitoring equipment indicates an alarm system malfunction signal.
Section 07-12-130 Business License Revocation. Failure to timely pay any service fees imposed in this
Chapter may result in the coordinator initiating action to revoke the business license of the alarm business.
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Title 7 Chapter 12 Code Amendments
7-12 amended
7-12-100 amended
7-12 amended
7-12-100 amended
7-12-050 amended
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per Ordinance No. 471
per Ordinance No. 478
per Ordinance No. 582
per Ordinance No. 850
per Ordinance No. 1044
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