operating manual

Duo

Print Series

OPERATING MANUAL

March 2012

Copyright by Carl Valentin GmbH / 7981005.0312

Information on the scope of delivery, appearance, performance, dimensions and weight reflect our knowledge at the time of printing.

We reserve the rights to make modifications.

All rights, including those regarding the translation, are reserved.

No part of this document may be reproduced in any form (print, photocopy or any other method) or edited, copied or distributed electronically without written permission from Carl Valentin GmbH.

Trademarks

Centronics

® is a registered trademark of Data Computer Corporation.

Microsoft

® is a registered trademark of Microsoft Corporation.

Windows 2000

®

, 2003

®

, XP

® are registered trademarks of Microsoft

Corporation.

TrueType is a trademark of Apple Computer, Inc.

Zebra

®

and ZPL II

®

are registered trademarks of ZIH Corporation.

Carl Valentin label printers comply with the following safety guidelines:

CE EG-Niederspannungsrichtlinie (2006/95/EG)

EG-Richtlinie Elektromagnetische Verträglichkeit (2004/108/EG)

Carl Valentin GmbH

Postfach 3744 D-78026 Villingen-Schwenningen

Neckarstraße 78-82+94 D-78056 Villingen-Schwenningen

Phone:

Telefax:

E-Mail:

+49 7720 9712-0

+49 7720 9712-9901 [email protected] www.valentin-carl.de

DuoPrint Series

03.12

Table of contents

Table of Contents

Table of Contents ............................................................................. 3

1 Introduction ............................................................................ 5

1.1

General Instructions ................................................................ 5

1.2

Intended Use ........................................................................... 5

1.3

Product Description ................................................................. 6

2 Safety Instructions ................................................................ 7

2.1

Operating Conditions ............................................................... 8

3 Two-colour printing ............................................................. 13

3.1

Label Design .......................................................................... 13

3.2

Colour Orientation ................................................................. 14

3.3

Label Photocells .................................................................... 14

3.4

Test Print ............................................................................... 14

3.5

Correcting the Printout .......................................................... 15

3.6

Material Loss ......................................................................... 15

3.7

Error Correction ..................................................................... 15

4 Technical Data ..................................................................... 17

4.1

Accessories ........................................................................... 19

4.2

Control inputs and outputs .................................................... 20

4.3

Plug & Play ............................................................................ 25

5 Installation ............................................................................ 27

5.1

Setting up the Label Printer ................................................... 27

5.2

Connecting the Label Printer ................................................. 28

5.3

Connector Pin Assignment (Printer Rear) ............................. 28

5.4

Start-Up ................................................................................. 29

6 Loading Media ..................................................................... 31

6.1

Loading Label Roll ................................................................. 31

6.2

Loading Label Roll with Option PA 8X .................................. 32

6.3

Loading Transfer Ribbon ....................................................... 33

7 Function Menu ..................................................................... 35

7.1

Keyboard ............................................................................... 35

7.2

Menu Structure ...................................................................... 36

7.3

Print settings .......................................................................... 39

7.4

Label layout ........................................................................... 40

7.5

Device settings ...................................................................... 42

7.6

I/O Parameters ...................................................................... 44

7.7

Ribbon Save .......................................................................... 47

7.8

Network ................................................................................. 49

7.9

Remote console ..................................................................... 49

7.10

Interface ................................................................................. 49

7.11

Date & Time ........................................................................... 51

7.12

Service Functions .................................................................. 52

7.13

Main menu ............................................................................. 55

8 Compact Flash Card............................................................ 57

9 Maintenance and Cleaning ................................................. 63

9.1

General Cleaning................................................................... 64

9.2

Cleaning the Printer Roller .................................................... 64

9.3

Cleaning the Printhead .......................................................... 65

9.4

Cleaning the Label Photocell ................................................. 66

9.5

Replacing the Printhead ........................................................ 67

9.6

Adjusting the Printhead ......................................................... 69

Operating Manual 3

Inhaltsverzeichnis DuoPrint Serie

10 Error correction ................................................................... 71

11 Additional Information ........................................................ 79

11.1

Column Printing ..................................................................... 79

11.2

Password Protection.............................................................. 80

11.3

Photocells .............................................................................. 82

12 Environmentally-Friendly Disposal ................................... 89

13 Index ..................................................................................... 91

4 Operating Manual 03.12

DuoPrint Series Introduction

1 Introduction

1.1 General Instructions

Important information and instructions in this document are designated as follows:

DANGER identifies an extraordinarily great and immediate danger which could lead to serious injury or even death.

WARNING identifies a possible danger would could lead to serious bodily injury or even death if sufficient precautions are not taken.

CAUTION indicates a potentially dangerous situation which could lead to moderate or light bodily injury or damage to property.

NOTICE gives you tips. They make a working sequence easier or draw attention to important working processes.

Gives you tips on protecting the environment.

⇒



Time

Handling instruction

Optional accessories, special fittings

Information in the display

1.2 Intended Use

The label printer is a state-of-the-art device which complies with the recognized safety-related rules and regulations. Despite this, a danger to life and limb of the user or third parties could arise and the label printer or other property could be damaged while operating the device.

The label printer may only be used while in proper working order and for the intended purpose. Users must be safe, aware of potential dangers and must comply with the operating instructions. Faults, in particular those which affect safety, must be remedied immediately.

03.12 Operating Manual 5

Introduction DuoPrint Series

The label printer is solely intended to print suitable media which have been approved by the manufacturer. Any other or additional use is not intended. The manufacturer/supplier is not liable for damage resulting from misuse. Any misuse is at your own risk.

Intended used includes heeding the operating manual, including the maintenance recommendations/regulations specified by the manufacturer.

NOTICE!

The complete documentation is included in the scope of delivery on CD ROM and can also currently be found in the internet.

1.3 Product Description

The label printer provides the ideal solution in which labels as well as textiles and plastics can be printed in two colours with one working process. With two printheads arranged one behind the other, labels are printed with two different colours. The second printing unit is equipped with ribbon saving function by default, i.e. the printhead is raised and the transfer ribbon consumption is reduced to a minimum.

With 6 vector fonts, 6 bitmap fonts and 6 proportional fonts the label printer has a large selection at different font types. It can be printed inverse, in italic format or 90 degrees turned fonts.

The handling of our durable label printers is easy and comfortable.

The parameter settings are made with the keys of the foil keyboard. At each time the display shows the current status.

Time-saving printer update is possible by interface. The label printer is equipped with all usual interfaces such as Centronics, RS-232 as well as USB 2.0 and Ethernet 10/100 Base-T. Two additional USB ports for keyboard or scanner are also integrated as standard. The label printer automatically recognizes by which interface it is controlled

The label printer is delivered with a printer driver and the free label software Labelstar LITE. The software controls which parts of the label are printed by the first or second printing unit. Existing labels can be saved to a CF card or an USB stick, opened and/or modified with a

PC keyboard and finally stand-alone printed.


DuoPrint Series Safety Instructions

2 Safety Instructions

The label printer is designed for power supply systems of

110-230 V. Connect the label printer only to electrical outlets with a ground contact.

Couple the label printer to devices using extra low voltage only.

Before making or undoing connections, switch off all devices involved

(computer, printer, accessories etc.).

Operate the label printer in a dry environment only and do not get it wet (sprayed water, mist etc.).

Do not operate the label printer in explosive atmosphere and not in proximity of high voltage power lines.

Operate the label printer only in an environment protected against abrasive dust, swarf and other similar impurity.

In case of cleaning and maintenance with an open cover, ensure that clothing, hair, jewellery and similar personal items do not contact the exposed rotating parts.

The print unit can get hot during printing. Do not touch the printhead during operation. Cool down the print unit before changing material, removal or adjustment.

Carry out only the actions described in these operating instructions.

Any work beyond this may only be performed by the manufacturer or upon agreement with the manufacturer.

Unauthorized interference with electronic modules or their software can cause malfunctions.

Other unauthorized work or modifications to the label printer can endanger operational safety.

Always have service work done in a qualified workshop, where the personnel have the technical knowledge and tools required to do the necessary work.

There are warning stickers on the label printers that draw your attention to dangers. Therefore the warning stickers are not to be removed as then you and others cannot be aware of dangers and may be injured.

DANGER!

Danger to life and limb from power supply!

⇒

Do not open the casing.


Safety Instructions

Instructions for lithium battery

Conditions for installation place

DuoPrint Series

2.1 Operating Conditions

Before initial operation and during operation these operating conditions have to be observed to guarantee save and interferencefree service of our printers.

Therefore please carefully read these operating conditions.

Shipment and storage of our printers are only allowed in original packing.

Installation and initial operation of printer is only allowed if operating conditions were fulfilled.

Initial operation, programming, operation, cleaning and service of our printers are only recommended after careful study of our manuals.

Operation of printer is only allowed by especially trained persons.

NOTICE!

Perform trainings regularly.

Content of the training are chapter 2.1 (Operating Conditions),

chapter 6 (Loading Media) and chapter 9 (Maintenance and

Cleaning).

These indications are also valid for someone else's equipment supplied by us.

Only use original spare and exchange parts.

Please contact the manufacturer with respect to spare/wear parts.

CPU of printer is equipped with a lithium battery (type CR 2032) for which the battery regulation is to apply. This regulation plans that unloaded batteries have to be given to used battery collecting containers of trade and public carries. In case that batteries were not completely discharged you have to make arrangements for shortcircuits. At a shutdown of printer the battery has to be disposed in either case separately from printer.

DANGER!

Danger of life by explosion!

⇒

Use non-conducting tools.

The installation place of printer should be even, free of vibration and currents of air are to be avoided.

The printers have to be installed to ensure optimal operation and servicing.


DuoPrint Series

Installation of power supply

Technical data of power supply

Anti-interference measures

Stray radiation and immunity from disturbance

Safety Instructions

The installation of the power supply to connect our printers has to be effected according to the international rules and regulations, especially the recommendations of one of the three following commissions:

•

International Electronic Commission (IEC)

•

European Committee for Electro technical Standardisation

(CENELEC)

•

Verband Deutscher Elektrotechniker (VDE)

Our printers are constructed according to VDE and have to be connected to a grounded conductor. The power supply has to be equipped with a grounded conductor to eliminate internal interfering voltage.

Power line voltage and power line frequency: See type plate

Allowable tolerance of power line voltage:

+6% to −10% of nominal value

Allowable tolerance of power line frequency:

+2% to −2% of nominal value

Allowable distortion factor of power line voltage: <=5%

In case your net is infected (e.g. by using thyristor controlled machines) anti-interference measures have to be taken. You can use one of the following possibilities:

•

Provide separate power supply to our printers.

•

In case of problems please connect capacity-decoupled isolation transformer or similar interference suppressor in front of our printers.

Emitted interference according to EN 61000-6-3: 2007 industrial sector

•

Interference voltage to wires according to EN 55022: 09-2003

•

Interference field power according to EN 55022: 09-2003

•

System perturbation according to EN 61000-3-2: 09-2006

•

Flicker according to EN 61000-3-3: 1955 + A1:2001 + A2:2005


Safety Instructions

Stray radiation and immunity from disturbance

Connecting lines to external machines

Installation of data lines

DuoPrint Series

Immunity to interference according to EN 61000-6-2: 2005 industrial sector

•

Stray radiation against discharge of static electricity according to

EN 61000-4-2: 12-2001

•

Electromagnetic fields according to EN 61000-4-3: 11-2003,

ENV 50204: 03-1995

•

Fast transient burst according to EN 61000-4-4: 07-2005

•

Surge according to EN 61000-4-5: 12-2001

•

High-frequency tension according to EN 61000-4-6: 12-2001

•

Voltage interruption and voltage drop according to

EN 61000-4-11: 02-2005

NOTICE!

This is a machine of type A. This machine can cause interferences in residential areas; in this case it can be required from operator to accomplish appropriate measures and be responsible for it.

All connecting lines have to be guided in shielded lines. Shielding has to be connected on both sides to the corner shell.

It is not allowed to guide lines parallel to power lines. If a parallel guiding cannot be avoided a distance of at least 0.5 m has to be observed.

Temperature of lines between: −15 to +80 °C.

It is only allowed to connect devices which fulfil the request 'Safety

Extra Low Voltage' (SELV). These are generally devices which are checked corresponding to EN 60950.

The data cables must be completely protected and provide with metal or metallised connector housings. Shielded cables and connectors are necessary, in order to avoid radiant emittance and receipt of electrical disturbances.

Allowable lines

Shielded line:

4 x 2 x 0,14 mm² ( 4 x 2 x AWG 26)

6 x 2 x 0,14 mm² ( 6 x 2 x AWG 26)

12 x 2 x 0,14 mm² (12 x 2 x AWG 26)

Sending and receiving lines have to be twisted in pairs.

Maximum line length: with interface V 24 (RS-232C) - 3 m (with shielding) with Centronics - 3 m (with shielding)

USB - 5 m

Ethernet - 100 m


DuoPrint Series

Air convection

Limit values

Guarantee

Safety Instructions

To avoid inadmissible heating, free air convection has to be ensured.

Protection according IP: 20

Ambient temperature °C (operation): Min. +5 Max. +35

Ambient temperature °C (storage): Min. −20 Max. +60

Relative air humidity % (operation): Max. 80

Relative air humidity % (storage): Max. 80

(bedewing of printers not allowed)

We do not take any responsibility for damage caused by:

•

Ignoring our operating conditions and operating manual.

•

Incorrect electric installation of environment.

•

Building alterations of our printers.

•

•

Incorrect programming and operation.

Not performed data protection.

•

Using of not original spare parts and accessories.

•

Natural wear and tear.

When (re)installing or programming our printers please control the new settings by test running and test printing. Herewith you avoid faulty results, reports and evaluation.

Only specially trained staff is allowed to operate the printers.

Control the correct handling of our products and repeat training.

We do not guarantee that all features described in this manual exist in all models. Caused by our efforts to continue further development and improvement, technical data might change without notice.

By further developments or regulations of the country illustrations and examples shown in the manual can be different from the delivered model.

Please pay attention to the information about admissible print media and the notes to the printer maintenance, in order to avoid damages or premature wear.

We endeavoured to write this manual in an understandable form to give and you as much as possible information. If you have any queries or if you discover errors, please inform us to give us the possibility to correct and improve our manual.


DuoPrint Series Two-colour printing

3 Two-colour printing

For printing in a second colour, the DuoPrint is equipped with an additional printing unit.

03.12

Figure 1

A = Front printhead

B = Rear printhead

3.1 Label Design

When creating a label, it must, in addition to the contents to be printed, also be determined which contents are to be printed in the second colour, i.e. by the rear printhead.

The procedure depends on the transfer of the label.

Creation and printing by using Labelstar PLUS

In Labelstar PLUS, it is not possible to highlight the objects to be printed by using colours. Therefore, objects which are to be printed by the rear printhead must be specifically marked. Mark the object by using the right mouse button, select Properties from the context menu and activate the check box Printhead 2 on the tab General.

For an optimum print result, integrated graphics must be available as black and white graphics and be separated if necessary.

Operating Manual 13

Two-colour printing DuoPrint Series

Creation by using (Windows) software and printing via the CV printer driver

It is possible to design labels as desired. Coloured contents in a defined colour are recognised by the driver and edited for the rear printhead.

Further information on the settings can be found in the printer driver’s help menu.

NOTICE!

When creating the label, attention must be paid to the correct setting of the label size and slot length. Incorrectly set values may result in an offset within the print image.

3.2 Colour Orientation

For optimising the print image, an automatic offset can be set for the rear printhead. Under Service Functions/Colour Orientation, a x- and a y-offset can be set.

Changes to this parameter alter the relative orientation of the print contents of the front and rear printheads.

3.3 Label Photocells

Each printhead has its own label light barrier in order to identify the beginning of the label. Depending on the type of material, the light barriers require different level values, which can be set separately.

NOTICE!

The two level values must be set correctly otherwise, the prints may be incorrect.

3.4 Test Print

The print is only ever printed at one of the two printheads. The output is controlled by the state of the rear printhead.

Printhead down = The test print is printed at the rear printhead.

Printhead up = The test print is printed at the front printhead.


DuoPrint Series

03.12

Two-colour printing

3.5 Correcting the Printout

Mechanical tolerances may result in a shift in the black and coloured layouts to each other. These deviations can be corrected by setting the X and Y offsets. The offset settings of the two printheads work independently of each other.

Front printhead: Service functions/Colour orientation

Rear printhead: Service functions/Zero point adjustment

NOTICE!

First of all, set the offset value for the first printhead. After the first printhead has been placed correctly, the offset values for the rear printhead are to be adjusted.

3.6 Material Loss

As the print images are printed at different positions on the label, a minimal amount of label material is lost when the printing process has been started. This is unavoidable, since rewinding the label material is not possible for reasons of a safe material feeding process.

In order to prevent material losses during the ongoing print job, it is checked after each completely finished label printing process whether there is sufficient print data to print the next label. The follow-up process can be set in the menu Ribbon save/Ribbon save labels.

Dialogue mode

The printing process is stopped at a suitable position and the printer waits for further data. As soon as this data is transferred to the printer, the printing process continues.

At the end of a print job, the printer remains in the above position so that a follow-up print job can be transferred to the printer without any loss of material.

Press the key to stop the print job. In doing so, the remaining labels of the print job are completed. Blank labels are fed into the printer until the last completed label has passed the front printhead.

Auto mode

After an adjustable period of time which can be set in the menu

Optimisation/Lag Feed, the printing process is automatically continued. Any labels between the two printheads will not be printed on.

3.7 Error Correction

In the event of recoverable errors such as transfer ribbon errors, the printing process can be continued after the error has been corrected.

In this case, all labels which have not yet been completed are printed again.

Operating Manual 15

DuoPrintSeries Technical Data

4 Technical Data

Print Resolution

Max. Print Speed

Print Width

Passage Width

Printhead

Labels

Labels/Continuous Material

Max. Material Weight

Min. Label Width

Min. Label Height

Max. Label Height

Max. Roll Diameter

DuoPrint 107/12

305 dpi

150 mm/s

106,6 mm

116 mm

DuoPrint 160/12

305 dpi

120 mm/s

160 mm

176 mm

Corner Type Corner Type

Paper, Cardboard, Textile, Synthetics

220 g/m² (higher on demand)

15 mm 50 mm

25 mm

1200 mm / 1100 mm (Option)

(higher on demand)

25 mm

800 mm / 700 mm (Option)

(higher on demand)

External unwinder: 300 mm

External rewinder: 300 mm (Option)

Core Diameter

Winding

Label Sensor

Transfer Ribbon

Ink

Max. Roll Diameter

Core Diameter

Max. Length

Max. Width

Dimensions (mm)

40 mm / 75 mm (Option) 40 mm / 75 mm (Option)

Outside or inside Outside or inside

Transmission + Reflexion from below

Outside or inside

Ø 90 mm

25,4 mm / 1″

450 m

110 mm

Width x Height x Depth

Weight

275 x 380 x 475 ca. 22 kg

Dimensions (mm) with option external rewinder

Outside or inside

Ø 90 mm

25,4 mm / 1″

450 m

170 mm

335 x 380 x 475 ca. 27 kg

Width x Height x Depth

Weight

Electronics

Processor

RAM

Slot

Battery Cache

Warning Signal

275 x 410 x 825 ca. 24,5 kg

335 x 410 x 825 ca. 29,8 kg

High Speed 32 Bit

16 MB / 64 MB (on demand)

For Compact Flash carte type I; for Wireless LAN card

For Real-Time clock (storage of data with shut-down)

Acoustic signal when error

Interfaces

Serial

Parallel

USB

Ethernet

Operation Data

Power Supply

Max. Power Consumption

Nominal Current

Fuse Values

Operating Temperature

Max. Humidity

RS-232C (up to 115200 Baud)

Centronics (SPP)

2.0 High Speed Slave

10/100 Base T, LPD, RawIP-Printing, DHCP, HTTP, FTP

110-230 V / 50-60 Hz

600 VA

230 V - 1,5 A / 110 V - 3 A

230 V - 3,15 A / 110 V - 5 A

5-35 °C

80% (not condensing)


Technical Data DuoPrint Series

Operation Panel

Keys

LCD Display

Settings

Monitoring

Stop printing if

Status report

Test print, function menu, quantity, CF Card, feed, enter, 4 x cursor

Graphic display 132 x 64 Pixel - white backlight

Date, time, shift times

11 language settings (others on demand)

Label and device parameters, interfaces, password protection, variables

End of ribbon / end of labels / printhead open

Extensive status print with information about settings e.g. print length counter, runtime counter, photocell interface and network parameters

Printout of all internal fonts and all supported bar codes

Fonts

Font types

Character sets

Bitmap fonts

6 Bitmap fonts, 6 Vector fonts/TrueType fonts, 6 proportional fonts

Other fonts on demand

Windows 1250 up to1257, DOS 437, 850, 852, 857

All West and East European Latin, Cyrillic, Greek, Hebrew and Arabic characters are supported

Other character sets on demand

Size in width and height 0,8-5,6

Zoom 2-9

Orientation 0°, 90°, 180°, 270°

Vector fonts/TrueType fonts 6 BITSTREAM® fonts

Size in width and height 1-99 mm

Variable zoom

Orientation 360° in steps of 90°

Depending on character font - bold, Italic, Inverse, Vertical Font attributes

Font width

Bar Codes

1D bar codes

Variable

2D bar codes

Composite bar codes

CODABAR, Code 128, Code 2/5 interleaved, Code 39, Code 39 extended, Code 93, EAN 13, EAN 8, EAN ADD ON, GS1-128,

Identcode, ITF 14, Leitcode, Pharmacode, PZN Code, UPC-A, UPC-E

CODABLOCK F, DataMatrix, GS1 DataMatrix, MAXICODE,

PDF 417, QR Code

GS1 DataBar Expanded, GS1 DataBar Limited, GS1 DataBar

Omnidirectional, GS1 DataBar Stacked, GS1 DataBar Stacked

Omnidirectional, GS1 DataBar Truncated

All bar codes are variable in height, module width and ratio.

Orientation 0°, 90 °, 180° and 270°.

Optionally with check digit and human readable line.

Software

Configuration

Process control

Label software

ConfigTool

Netstar PLUS

Labelstar PLUS

Windows driver Windows XP 32/64 Bit, Windows Server 2003 (R2) 32/64 Bit

Windows Vista 32/64 Bit, Windows Server 2008 32/64 Bit

Windows 7 32/64 Bit, Windows Server 2008 R2 64 Bit

Technical modifications are subject to change.

18 03.12 Operating Manual

DuoPrint Series

Standard Equipment

Optional Equipment

Technical Data

4.1 Accessories

•

Tear-off edge

•

Real time clock with printout date and time

Automatic daylight saving time

Storage of data with shut-down

•

Variables: link field, counter, date/time, calculation and shift variable, CF data

•

Thermal transfer version

•

USB host for connection of an external USB keyboard and an

USB memory stick

•

Ethernet interface

•

Label photocell

(transmission and reflexion from below)

•

Compact Flash card slot

•

Windows printer driver on CD ROM

•

External rewinder PR 12 / PR 17

(max. outer diameter 300 mm)

•

External unwinder PA 80 / P 81

(max. outer diameter 300 mm)

•

Dispenser I/O

•

Connection set


Technical Data DuoPrint Series

4.2 Control inputs and outputs

By means of a maximum of 16 control inputs and outputs which, in the following, are also referred to as ports, different functions of the printer system can be triggered and operating states can be displayed.

The ports are provided by means of a D-Sub bushing (26pin HD) at the rear panel of the printer system and are galvanically isolated from protective earth (PE) by means of an optocoupler semi-conductor route.

Each port can be configured as input and as output. This function however, is predefined in the printer software and cannot be changed by the user.

The following parameters can be changed and set by using the menu: debounce times and high or low active.

Printer, internal circuitry

20

Figure 2

Operating Manual 03.12

DuoPrint Series

Configuration of

D-Sub socket

Technical Data

Identification Pin

Port 1 10

Port 2

Port 3

1

11

Port 4

Port 5

Port 6

2

12

3

Port 7

Port 8

Port 9

Port 10

Port 11

13

4

15

6

16

Port 12

Port 13

Port 14

Port 15

Port 16

COM/VDC for Inputs

VDC for

Outputs

COM for

Outputs

GND-PE

7

17

8

18

9

19

20

5,14

21,22

23,24

Figure 3

Description / Function

Print start (Input)

Cut (Input)

Counter Reset (Input)

External synchronisation of label position (Input)

No function

No function

No function

No function

Error (Output)

Print order activ (Output)

Label available at dispensing photocell (Output) in print mode dispensing photocell

Single print (Output)

Ready (Output)

RFID error (Output)

Scanner: bar code not readable (Output) - option scanner only

Prior warning for transfer ribbon end (Output)

Common reference potential of all control inputs. 'COM/VDC for

Inputs' is usually connected with the (-) terminal of the control voltage and the control inputs are switched to active (+).

By means of the option '2nd LED', 'COM/VDC for Inputs' can optionally be connected with the (+) terminal of the control voltage.

Then, the control inputs are switched to active (-).

Common supply connection of all control outputs. 'VDC for Outputs' must be connected with the (+) terminal of the control voltage.

Never leave 'VDC for Outputs' open even if no output is used.

Common reference potential of all control outputs. 'COM for Outputs' must be connected with the (-) terminal of the control voltage.

Never leave 'COM for Outputs' open even if no output is used.

'GND-PE' is the reference potential of the '+5 VDC EXT' and '+24

VDC EXT' voltages provided by the printer system.

'GND-PE' is printer internally connected with protective earth (PE).


Technical Data

Identification Pin

+ 5 VDC

EXT

25

+ 24 VDC

EXT

Technical data

26

DuoPrint Series

Description / Function

5 Volt DC output for external use. Max. 1 A.

This voltage is provided from direct print module and can be used e.g. as control voltage. Never apply any external voltage to this output.

24 Volt DC output for external use. Max. 1 A.

This voltage is provided from direct print module and can be used e.g. as control voltage. Never apply any external voltage to this output.

Plug Connector

Type D-Sub connector High Density

26-pin. / connector

Manufacturer

Reference number

W+P-Products

110-26-2-1-20

Output Voltages (connected with GND-PE)

Fuse: Polyswitch / 30 V / 1 A

Fuse: Polyswitch / 30 V / 1 A

+ 24 V / 1 A

+ 5 V / 1 A

Port 1 - 15

Input

Tension

Impedance

Output

Tension

Impedance

Current max.

5 VDC … 24 VDC

47Ω + (100nF || 10 kΩ)

5 VDC … 24 VDC

47Ω + (100nF || 10 kΩ || 47Ω)

High +15 mA

Low -15 mA

Port 16

Input

Tension

Impedance

Output

Tension

Impedance

Current max.

5 VDC … 24 VDC

100nF || 10 kΩ

5 VDC … 24 VDC

100nF || 10 kΩ

High +500 mA (Darlington BCP56-16)

Low - 500 mA (Darlington BCP56-16)

Optocoupler

Output

Input

Input

Option 2nd LED

TCMT4106, CTR 100% - 300%, Vishay or

TLP281-4(GB), CTR 100% - 600%, Toshiba


TLP281-4(GB), CTR 100% - 600%, Toshiba


TLP280-4, CTR 33% - 300%, Toshiba


DuoPrint Series

Example 1 Device connection to a machine with S7-300 SPS.

Technical Data

Example 2

Figure 4

Device connection to a operating panel.

03.12

Figure 5

Operating Manual 23

Technical Data

Example 3 Device connection version if 'Option: 2. LED'.

DuoPrint Series

Precautions

Figure 6

When connecting a reed contact with a control input, the contact must have a switching capacity of min. 1 A in order to prevent the contact from sticking due to the inrush current. As an alternative, a suitable resistor can be connected in series.

If one of the printer’s internal voltages '+5 VDC EXT' or '+24 VDC

EXT' is used, an external fuse e.g. 0.5 AF, should be additionally installed to protect the printer electronics.

In the event of an inductive load, an antiparallel connected diode, for instance, must be used to discharge the induction energy.

In order to minimise the influence of leakage currents at control outputs, a resistor must, depending on what is connected, be installed in parallel with the load.

In order to avoid any damages to the printing system, the max. output currents must not be exceeded or outputs shorted.


DuoPrint Series

03.12

Technical Data

4.3 Plug & Play

Plug & Play capable printers can be recognised automatically at parallel ports, USB-IEEE 1394- or infra-red connections but the last both are not important for our printers.

The following table shows the Plug & Play capability of the different operating systems.

Interface

LPT

Support

Recognition by

Windows

95 98 Me

Boot

Procedure,

Dev. Manager

NT4 2000 XP

Installation

Vista 7

USB

Support

Recognition by

Hot Plug

& Play s.b. s.b. Hot Plug & Play

The table above shows that USB provides the recognition during the connection in current operating mode, the so-called Hot-Plug & Play.

Depending on the operating system, for the parallel interface the different possibilities are given:

•

Windows 95 / 98 / Me

Printers can be recognized during the starting procedure of

Windows or by the Search for new hardware by means of the hardware wizard.

•

Windows 2000 / XP / Vista / 7

Printers can be recognized during the starting procedure of

Windows or by the Search for new hardware by means of the hardware wizard or if the option 'Automatic recognition and installation of Plug & Play printer' and/or 'Search automatically for new hardware components and install' is activated.

NOTICE!

If a driver is installed outside of the Plug & Play recognition, Windows reports at each restart that a new printer was found. In this case, the driver is to be installed anew by the Wizard. If the driver is certified for

Windows, the reinstallation is executed automatically.

NOTICE!

Windows NT 4.0 does not support USB devices. However, some distributors offer drivers that support USB (without Plug

& Play). Such a driver which suits to our printer is offered from

BSQUARE. For more information, visit their web site: www.bsquare.com or contact

BSQUARE Headquarters (USA)

888-820-4500 sales @bsquare.com

BSQUARE (Europe)

+49 (811) 600 59-0 [email protected]

Operating Manual 25

DuoPrint Series

Unpack the label printer

Scope of delivery

5 Installation

⇒

Lift the label printer out of the box.

⇒

Check the label printer for transport damages.

⇒

Check delivery for completeness.

•

Label Printer.

•

Power Cable.

•

Empty core, mounted on transfer ribbon rewinder.

•

Tear-off edge.

•

Rewinder (optional).

•

Unwinder (optional).

•

Documentation.

•

Printer driver on CD ROM.

NOTICE!

Retain original packaging for subsequent transport.

Installation

5.1 Setting up the Label Printer

CAUTION!

The label printer and the print media can be damaged by moisture and water.

⇒

Set up the label printer only in a dry place protected from sprayed water.

⇒

Set up label printer on a level, vibration-free and air draught-free surface.

⇒

Open cover of label printer.

⇒

Remove foam transportation safeguards near the printhead.


Installation

Connecting to the power supply

Connecting to a computer or computer network

DuoPrint Series

5.2 Connecting the Label Printer

The label printer is equipped with a versatile power supply unit. The device may be operated with a mains voltage of 110-230V / 50-60 Hz without any adjustments or modifications.

CAUTION!

The label printer can be damaged by undefined switch-on currents.

⇒

Set de power switch to '0' before plugging in the label printer.

⇒

Insert power cable into power connection socket.

⇒

Insert plug of power cable into a grounded electrical outlet.

NOTICE!

Insufficient or missing grounding can cause faults during operation.

Ensure that all computers and connection cables connected to the label printer are grounded.

⇒

Connect label printer to computer or network with a suitable cable.

5.3 Connector Pin Assignment (Printer Rear)

A Power supply

B External Output/Input (Option)

C Compact Flash card slot

D USB interface

E Serial interface RS-232

F Ethernet 10/100 interface

1 = LED orange

Lighting = Connection active

Flashing = Data transfer

Off = No connection

2 = LED green

Lighting: Speed 100 MBit

Off: Speed 10 MBit

G USB host for USB keyboard and

USB memory stick

H Centronics

Figure 7


DuoPrint Series Installation

5.4 Start-Up

After all connections are made switch on the label printer.

After switching on the label printer the main menu appears which shows the printer type, current date and time.

Insert label material and transfer ribbon (see chapter 6. Loading

Media, page 31).

Go to menu Label layout, select menu item Measure label and start

measuring (see chapter 7.4 Label layout, page 40).

Press key to finish measuring.

NOTICE!

To enable correct measuring, at least two completed labels have to be passed through (not for continuous labels).

During the measuring procedure of label and gap length small differences can occur. Therefore the values can be set and transferred to the printer by means of the label design software as well as via the printer driver.


DuoPrint Series

Loading label roll in tear-off mode

6 Loading Media

6.1 Loading Label Roll

Loading Media

03.12

Figure 8

1. Open the printer cover.

2. Open printheads (A) by turning the red pressure levers (B) anticlockwise.

3. Remove the optional outside label mounting plate from the unwinder.

4. Load the label roll with inner winding onto the unwinding roll.

5. Attach again the label mounting plate.

6. Lead the label material below the return pulley (D) and the printheads (A).

Pay attention that the label runs through the photocells (F).

7. In order to move the printheads (A) down, turn the red pressure levers (B) in clockwise direction until they lock.

8. In front of the first printhead you can see the tear off edge (G) from which you can rip off labels to the bottom.

9. Enter the offset value in the menu Print settings/Tear-off.

10. Adjust the adjusting ring (E) onto the return pulley (D) and the label guiding (C) to the width of material.

11. Close the printer cover.

Operating Manual 31

Loading Media

6.2 Loading Label Roll with Option PA 8X

DuoPrint Series

Figure 9

Retrofit option CV label unwinder PA 8X

Load label material


2. Insert the CV label unwinding device PA 8X from behind in the provided cut-out in the rear wall and fasten it using 3 Philips head screws.

1. Turn the red pressure levers (B) anticlockwise to fold back the printheads (A).

2. Remove the outer label holding device from the optional unwinding device (G).

3. Place the label roll with inner winding on the unwinding device

(G).

4. Re-install the outer label holding device.

5. Pass the label material over the dancer roll (F) and under the deflections shafts (E + D) and the printheads (A).

Ensure that the material runs through the photocells (F).

6. Turn the red pressure levers (B) clockwise until they engage to fold down the printheads (A).

7. In front of the front printhead, the tear-off edge (J) can be seen.

8. Enter the offset value under the menu item Print

Initialisation/Tear-off Edge.

9. Align the adjusting ring (H) on the deflection shaft (D) and the label guidance (C) with the material width.



DuoPrint Series Loading Media

6.3 Loading Transfer Ribbon

NOTICE!

For the thermal transfer printing method it is necessary to load a ribbon, otherwise when using the printer in direct thermal print it is not necessary to load a ribbon.

The ribbons used in the printer have to be at least the same width as the print media. In case the ribbon is narrower than the print media, the printhead is partly unprotected and this could lead to early wear and tear.

03.12

Figure 10

NOTICE!

Before a new transfer ribbon roll is loaded, the printhead must be cleaned using printhead and roller cleaner (97.20.002).

For more information, see page 65.

The handling instructions for the use of Isopropanol (IPA) must be observed. In the case of skin or eye contact, immediately wash off the fluid thoroughly with running water. If the irritation persists, consult a doctor. Ensure good ventilation.


2. Open printheads (A) by turning the red pressure levers (B) anticlockwise.

3. Load the transfer ribbon rolls (D) with outer winding onto the unwinding rolls (E).

Operating Manual 33

Loading Media DuoPrint Series

4. Place empty ribbon rolls onto the rewinding rolls (C) and lead the transfer ribbon below the printheads (A).

5. Fix the beginnings of each transfer ribbon with an adhesive tape in rotating direction at the empty roll of the rewinding rolls (C).

Pay attention to the rotation direction of transfer ribbon rewinder anticlockwise.

6. In order to move the printheads (A) down, turn the red pressure levers (B) in clockwise direction until they lock.


NOTICE!

As for the electrostatic unloading the thin coating of the thermal printhead or other electronic parts can be damaged, the transfer ribbon should be antistatic.

The use of wrong materials can lead to printer malfunctions and the guarantee can expire.


DuoPrint Series Function Menu

7 Function Menu

7.1 Keyboard

Back to the main menu.

Start a test print.

Delete a stopped print order.

Change to the function menu.

In function menu: one menu item back.

Change to the quantity (number of pieces) menu.

Press keys and to select the number of labels that should be printed.

Change to the menu of the Compact Flash card.

In main menu: feed of one label.

In function menu: skip to the next menu item.

Confirm settings and modifications.

Stop and continue current print orders.

Delete a stopped print order with key . No further label of the print order is printed.

Return to the previous input field.

Press keys and to change the values.

Skip to the next input field.

Press keys and to change the values.

Increase figure at the cursor position.

Decrease figure at the cursor position.


Function Menu DuoPrint Series

7.2 Menu Structure

Print Settings

Label Layout

Device Settings

Speed

Contrast

Ribbon control

Y offset

X offset

Tear-off offset

Label length

Gap length

Column printing

Measure label

Label type

Material selection

Photocell

Scan position

Label error length

Synchronisation

Flip label

Rotate label

Alignment

Automatic label measurement

Field handling

Codepage

External parameters

Buzzer

Display

Language

Keyboard

Customized entry

Password

Standard label


DuoPrint Series

I/O Parameters

Ribbon Save

Network

Remote Console

Interface

Function Menu

Port

Interval

COM1

Baud

Parity

Data bits

Stop bit

Start sign

Stop sign

Data memory

Port test

Operating modes

Photocell level

I/O port 1-8

I/O port 9-16

Debounce

Start signal delay

I/O protocol

Save signal

I/O profile

Transfer ribbon

Labels

Lag feed

IP address

Netmask

Standard Gateway

Speed/Duplex

DHCP

Printer name

MAC address


Function Menu

Date/Time

Service Functions

Compact Flash

DuoPrint Series

Set date/time

Summertime

Start of summertime - format

Start of summertime - date

Start of summertime - time

End of summertime - format

End of summertime - date

End of summertime - time

Time shifting

Label parameters

Photocell settings

Photocell/sensors

Paper counter

Heater resistance

Printhead temperature

Colour orientation

Motor ramp

Input

Output

Online/Offline

Zero point adjustment

Print length +/-

Load file

Save label

Save configuration

Change directory

Delete file

Format card

Free memory


DuoPrint Series

Speed

Contrast

Ribbon control

Y displacement

X displacement

Tear-off

Function Menu

7.3 Print settings

Switch on the label printer and the display shows the main menu.

Press key to access the function menu.

Press key to select the menu Print settings.

Indication of print speed in mm/s (see chapter Technical Data, page 17). The print speed can be determined for each print order

anew.

The setting of print speed affects also the test prints.

Indication of value to set the print intensity when using different materials, print speeds or printing contents.

The contrast can be set for both printheads.

Value range: 10% to 200 %.

Step size: 10%.

Press key to arrive the next menu item.

Examination if the transfer ribbon roll is to end or if the ribbon was torn at the unwinding roll.

Off: The ribbon control is deselected, i.e. the printer continues without an error message.

On: The ribbon control is selected, i.e. the current print order is interrupted and an Error Message appears at the printer display.

Strong sensibility: The printer reacts immediately to the end of the transfer ribbon.

Weak sensibility: The printer reacts at approx. 1/3 more slowly to the end of the transfer ribbon.


Indication of initial point displacement in mm.

Displacement of the complete print in paper direction. With positive values the print in paper direction starts later.

The value can be set for both printheads.

Value range: −30.0 to +90.0.


Displacement of the complete print transverse to the paper direction.

The displacement is possible only up to the edges of the printing zone and is determined by the width of the focal line in printhead.

The value can be set for both printheads.

Value range: −90.0 to +90.0.


Indication of value to which the last label of a print order is moved forward and is moved back to the beginning of label at a new print start. Labels can be torn off after terminating the print order without a label loss by tearing up.

Default value: 12 mm.

Value range: 0 to 50.0 mm.


Function Menu

Label length

Gap length

Column printing

Measure label

Label type

Material selection

Photocell

Scan position (SP)

DuoPrint Series

7.4 Label layout



Press key as long as you arrive the Label layout menu.

Press key to select the menu.

Indication of label length in mm

(see chapter Technical Data, page 17).

Indication of distance between two labels in mm

(not for continuous labels).

Minimum value: 1 mm.


Indication of width of one label as well as how many labels are placed

side by side (see chapter 11.1 Column Printing, page 79).


Press key to start measuring. The printer stops automatically after termination of measuring. The determined values are displayed and saved.


Generally adhesive labels are set. Press key to select continuous labels. If the menu item Label length/Gap length contains a gap value, this value is added to the label length..


Selection of the used label and transfer ribbon material.


Selection of the used photocell. The selection of one of the following photocell types is possible:

Transmission photocell normal and inverse, reflexion photocell normal

and inverse (see chapter 11.3 Photocells, page 82).

Entry of percental label length by that the label end is searched.

Marks onto the label can be skipped.


DuoPrint Series

Label error length

Synchronisation

Flip label

Rotate label

Alignment

Automatic label measurement

Function Menu


In case an error occurs, indication after how many mm a message appears in the display.

Value range:1 mm to 999 mm.

On: If a label is missed on the liner an error message is displayed.

Off: Missing labels are ignored, i.e. it is printed into the gap.


The axis of reflection is in the middle of the label. If the label width was not transferred to the printer, automatically the default label width i.e. the width of the printhead is used. It is recommended to use labels with the same width as the printhead. Otherwise this can cause problems in positioning.


According to standard the label is printed ahead with a rotation of 0°. If the function is activated, the label is rotated by 180° and printed in reading direction.


The adjustment of label is effected only after Flip/Rotate label, i.e. the adjustment is independent of the functions Flip label and Rotate label.

Left: The label is aligned at the left-most position of printhead.

Centre: The label is aligned at central point of printhead.

Right: The label is aligned at right-most position of printhead.


On: After switching on the printer, the loaded label is automatically measured.

Off: In order to start the measurement procedure you have to change to the corresponding menu.


Function Menu

Field handling

Codepage

External parameters

Buzzer

Display

Printer language

DuoPrint Series

7.5 Device settings



Press key as long as you arrive the Device settings menu.


Off: The complete print memory is deleted.

Keep graphic: A graphic res. a TrueType font is transferred to the printer once and stored in the printer internal memory. For the following print order only the modified data is transferred to the printer.

The advantage is the saving of transmitting time for the graphic data.

The graphic data created by the printer itself (internal fonts, bar codes,

...) is generated only if they were changed. The generating time is saved.

Delete graphic: The graphics res. TrueType fonts stored in the printer-internal memory is deleted but the other fields are kept.


Indication of the font used in the printer.

The following possibilities are available:

ANSI character set / Codepage 437 / Codepage 850 / GEM German /

GEM English / GEM French / GEM Swedish / GEM Danish.


On: Sending parameters such as print speed and contrast via our label creation software to the printer. Parameters which are set directly at the printer before are no longer considered.

Off: Only settings made directly at the printer are considered.


On: An acoustic signal is audible when pressing a key.

Off: No signal is audible.

Setting of display contrast.

Value range: 35 to 85.


Selection of language in which you want to display the text in the printer display.

At the moment the following languages are available: German,

English, French, Spanish, Portuguese, Dutch, Italian, Danish, Finnish or Polish.


DuoPrint Series

Keyboard layout

Customized entry

Password

Standard label

Function Menu


Selection of region for the desired keyboard layout.

The following possibilities are available: Germany, England, France,

Greece, Spain, Sweden and US.


On: The question referring the customized variable appears once before the print start at the display.

Auto: The question referring the customized variable appears after every printed layouts.

Off: No question appears at the display. In this case the stored default value is printed.


By a password several functions can be blocked, so the user cannot work with them. There are several applications in which the use of

password protection makes sense (see chapter 11.2 Password

Protection, page 80).


On: If a print order is started without previous definition of label, the standard label is printed.

Off: If a print order is started without previous definition of label, an error message appears in the display.


Function Menu

Dispenser photocell

I/O Port 1-8 and

I/O Port 9-16

44

DuoPrint Series

7.6 I/O Parameters



Press key as long as you arrive the I/O Parameters menu.


First value

Third value

Fourth value

= Indication of the current sensor level. This indication is for checking purposes and cannot be modified.

Second value = Indication if a label (value = 1) or if no label (value =

0) was found. This indication is for checking purposes if the set switch level leads to a correct label recognition.

= Indication of switch level (Default: 1.2).

= Transmission power of label sensor [1..255]

Depending on label material (color) the sensor level can be adapted in order to permit a safe label recognition (Default: 80).

NOTICE!

The modification of this value is only taken into consideration for the operating modes Photocell and Photocell continuous.


Definition of port functions. 2 sign show the current setting for each port.

The first sign specifies the following:

I = Port operates as Input

O = Port operates as Output

N = Port has no function (not defined)

These settings cannot be modified.

The second sign specifies the following:

+ = Active signal level is 'high' (1)

− = Active signal level is 'low' (0)

x = Port is deactivated

& = Function is executed at each change of the signal level

s = Status can be enquired/influenced

*

by interface

= The internal function of print module is deactivated.

The modification of the signal level is only taken into consideration for the operating modes I/O static, I/O dynamic, I/O static continuous and

I/O dynamic continuous.

*

in connection with Netstar PLUS


DuoPrint Series

Debounce

Start signal delay

I/O protocol

Save signal

I/O Profile

Function Menu


Indication of debounce time of the dispenser input. The setting range of the debounce time is between 0 and 100 ms.

In case the start signal is not clear then you can debounce the input by means of this menu item.


Indication in time per second of the delay for the start signal.

Value range: 0.00 to 9.99.


Indication of interface at which the modifications of input signals (I/O) are sent.


On: The start signal for the next label can already be released during printing the current label. The signal is registered from the print module. The print module starts printing the next label immediately after finishing the current one. Therefore time can be saved and performance be increased.

Off: The start signal for the next label can only be released if the current label is printed to the end and the print module is again in

'waiting' state (output 'ready' set). If the start signal was released already before, so this is ignored.


Selection of the available configurations Std_Label (factory setting) or

StdFileSetLabel.

The corresponding assignment is indicated on the following page.


Function Menu

List of registered functions for

Std_Label

List of registered functions for

StdFileSetLabel

46

5

6

3

4

1

2

7

8

9

10

11

12

13

14

15

8

9

6

7

10

11

4

5

2

3

16

1

12

13

14

15

16

Print start and cut (Input)

No function

Counter reset (Input)

No function

No function

No function

No function

No function

Error (Output)

Print order active (Output)

Dispenser photocell:

Label exists at dispenser photocell (Output)

Printing (Output)

Ready (Output)

Option RFID only:

RFID error (Output)

Option scanner only:

Bar code not readable (Output)

Transfer ribbon prior warning (Output)

Print start and cut (Input)

Error confirmation (Input)

Number of the file to load Bit 0 (Input)

Number of the file to load Bit 1 (Input)

Number of the file to load 2 (Input)




Error (Output)

Print order active (Output)

Dispenser photocell:

Label exists at dispenser photocell (Output)

Printing (Output)

Ready (Output)

Option RFID only:

RFID error (Output)

Option scanner only:

Bar code not readable (Output)

Transfer ribbon prior warning (Output)

DuoPrint Series


DuoPrint Series

7.7 Ribbon Save

Ribbon save = maximum exploitation of transfer ribbon

Function Menu

Label

Transfer gibbo w/o ribbon save

Procedure

Transfer ribbon with ribbon save

In general, the maximum exploitation of the transfer ribbon is achieved in that the transfer ribbon stops in the event of gaps within the label and/or the distance between two labels and the printhead folds in, i.e. is moved upwards. Thus, the transfer ribbon consumption is reduced.

As can be clearly seen in the example provided above, the transfer ribbon consumption is significantly lower in the ‘standard‘ ribbon save mode.

In the ‘Off’ ribbon save mode, the printhead is not folded in and, thus, the transfer ribbon consumption is not reduced.


Function Menu

Optimisation transfer ribbon

Optimisation labels

DuoPrint Series



Press key as long as you arrive the Ribbon save menu.


Press keys and to select the desired ribbon save mode.

Off

Standard

Optimisation off.

Maximum optimisation performance, i.e. there is no transfer ribbon loss whilst this setting is used (except for a safety distance of 1 mm so that the print fields are not printed into one another).

Settings with which this optimisation can no longer be achieved are not permitted. This applies in particular to offset printing which can now only set in the valid range.

Press key

Dialogue

Auto

Lag Feed

to arrive the next menu item.

The printing process is stopped at a suitable position and the printer waits for further data. As soon as this data is transferred to the printer, the printing process continues.

At the end of a print job, the printer remains in the above position so that a follow-up print job can be transferred to the printer without any loss of material.

Press the key to stop the print job. In doing so, the remaining labels of the print job are completed.

Blank labels are fed into the printer until the last completed label has passed the front printhead.

After an adjustable time which can be set under the menu item Lag Feed, the printing process is automatically continued. Any labels between the two printheads will not be printed on.

For setting the time after which the printing process will be automatically continued.

Value range: 0 - 255 seconds


DuoPrint Series

COM1 / Baud /

P / D / S

03.12

Function Menu

7.8 Network



Press key as long as you arrive the Network menu.


For more information, please see the separate manual.

7.9 Remote console



Press key as long as you arrive the Remote console menu.


For more information please contact our sales department.

7.10 Interface



Press key as long as you arrive the Interface menu.


COM1:

0 - serial interface Off.

1 - serial interface On.

2 - serial Interface On, no error message occurs in case of a transmission error.

Baud:

Indication of bits which are transferred per second (speed of data transfer).

Value range: 1200, 2400, 4800, 9600, 19200, 38400, 57600 and

115200.

P = Parity:

N - No parity

E - Even

O - Odd

Please observe that the settings correspond to those of the printer.

Operating Manual 49

Function Menu

Start sign / End sign

Data memory

Port test

DuoPrint Series

D = Data bits:

Setting of data bits.

Value range: 7 or 8 Bits.

S = Stop bits:

Indication of stop bits between bytes.

Value range: 1 or 2 stop bits.


SOH: Start of data transfer block Hex format 01

ETB: End of data transfer block Hex formal 17

Two different start / en signs can be set. The settings are normally

SOH = 01 HEX and ETB = 17 HEX. Several host computers cannot process these signs and therefore SOH = 5E HEX and ETB = 5F cannot be set.


Standard: After starting a print order the printer buffer receives data as long as it is filled.

Advanced: During a current print order data is received and processed.

Off: After starting a print order no more data is received.


Check whether the data are transferred via the interface.

Press the and keys to select standard (on). Press the key and the data sent via any port (COM1, LPT, USB, TCP/IP) is printed.


DuoPrint Series

Setting of date and time

Summertime

Start of summertime –

Format


Date


Time

End of summertime –

Format


Date


Time

Time shifting

Function Menu

7.11 Date & Time



Press key as long as you arrive the Date/Time menu.


The upper line of display shows the current date, the second line the current time. Press keys to arrive the next input field. Press keys and to increase and/or decrease the figures at the cursor position.


On: Printer automatically adjust clock for daylight saving changes.

Off: Summertime is not automatically recognized and adjusted.


Select the format in which you want to define beginning summertime.

The above example indicates the default setting (European format).

DD = day

MM = month

Press key

WW = week

YY = year

WD = weekday next day = only next day is taken into consideration

to arrive the next menu item.

By means of this function you can enter the date at which summertime has to start. This entry refers to the previously selected format.

Example: summertime is automatically adjusted at last Sunday in

March (03).


By means of this function you can define the time when you want to start summertime.


Select the format in which you want to define end of summertime. The example above indicates the default setting (European format).


By means of this function you can define the date when you want to stop summertime. The entry refers to the previously selected format.

Example: summertime is automatically adjusted at last Sunday in

October (10).


By means of this function you can define the time when you want to stop summertime.


By means of this function you can enter time shifting in hours and minutes (for automatically adjustment from summer and wintertime).

This entry refers to the currently set printer time.


Function Menu DuoPrint Series

7.12 Service Functions

NOTICE!

So that the distributor res. the manufacturer in case of service can offer fast support the necessary information such as selected parameters can be taken directly from the service functions menu of the device.


Label parameters

Photocell configuration

(front printhead)

Photocell configuration

(rear printhead)

Photocell parameters


Press key as long as you arrive the Service functions menu.


Indication of label parameters in Volt.

A: Indication of minimum value.

B: Indication of difference between minimum and maximum value.

C: Indication of trigger level. The value is ascertained while measuring and can be changed.


Indication of photocell level of the front printhead.

In case of problems while positioning or measuring of label, levels for label photocell can be set manually. Make sure that a large hub as possible (above the label >3 V, above the gap <1 V) is set.


Indicatoin of photocell level of the rear printhead.

In case of problems while positioning or measuring of label, levels for label photocell can be set manually. Make sure that a large hub as possible (above the label >3 V, above the gap <1 V) is set.


PC1: Indication of label photocell level of the front photocell in Volt.

PC2: Indication of label photocell level of the rear printhead in Volt.

OPC: Indication of ribbon save photocell level in Volt.

TR: Indication of transfer ribbon photocell status

TR: (either 0 or 1).

TR: The first value stands for the front photocell and the second value

TR: for the rear photocell.

H: Indication of printhead position.

H: 0 = printhead down

H: 1 = printhead up

H: The first value stands for the front photocell and the second value

H: for the rear photocell.


DuoPrint Series

Paper counter

Heater resistance

Printhead temperature

Colour orientation

Motor Ramp

Input

Function Menu


D: Indication of printhead attainment in meters.

G: Indication of printer attainment in meters.


To achieve a high print quality, the indicated Ohm value must be set after an exchange of printhead.

The heater resistance value can be set for both printheads.


Indication of printhead temperature. The printhead temperature corresponds normally to the room temperature. In case the maximum printhead temperature is exceeded, the current print order is interrupted and an error message appears at the printer display.

The printhead temperature is displayed for both printheads.


For setting the automatic offset for the rear printhead in order to optimise the print image.

X-orientation: Adjusting the position of the print image of the rear printhead (colour component) transversely to the direction of paper movement.

Y-orientation: Adjusting the position of the print image of the rear printhead in the direction of paper movement.

Any changes to these parameters alter the relative orientation of the print contents of the front and rear printheads.


This function is often used for high printing speed as the tearing of transfer ribbon can be prevented.

The higher the '++' value is set, the slower the feeding motor is accelerated.

The smaller the '−−' value is set, the faster the feeding motor is decelerated.


Indication of input signal level.

0 = Low

1 = High

7

8

3

4

5

6

Port Function

1 = Print start

2 = Cut

= Counter Reset

= External synchronisation of label position

= No function

= No function

= No function

= No function


Function Menu

Output

Online / Offline

Zero point adjustment

Print length +/−

DuoPrint Series


Indication of output signal level

0 = Low

1 = High

Port Function

9 = Error

10 = Print order active

11 = Label at dispenser photocell - at dispenser photocell

12 = Print end

13 = Ready

14 = No function

15 = Scanner: Bar code not readable - with option scanner only

16 = No function


This function is activated e.g. if the transfer ribbon is to be changed. It is avoided that a print order is processed although the module is not ready. If the function is activated then press the key to change between Online and Offline mode. The respective state is indicated in the display.

Standard: Off

Online: Data can be received by interface. The keys of the foil keyboard are only active, if you changed in the Offline mode with key

.

Offline: The keys of the foil keyboard are still active but received data are not processed. If the module is again in Online mode then new print orders can be again received.


Indication of value in 1/100 mm.

After replacing the printhead - the print cannot be continued at the same position on the label, the difference can be corrected.

NOTICE!

The value for zero point adjustment is set ex works. After replacing the printhead, only service personnel are allowed to set this value anew.


Indication of print layout correction in percent.

By mechanical influences (e.g. label roll size) the print layout can be printed increased and reduced to its original size.

Value range: +10.0% to −10.0%


DuoPrint Series Function Menu

7.13 Main menu

Switch on the label printer and the display shows the main menu. The main menu shows information such as printer type, current date and time, version number of firmware and the used FPGA.

The selected display is shown for a short time, then the indication returns to the first information.

to arrive the next information display. Press key


DuoPrint Series Compact Flash Card

8 Compact Flash Card

Inserting and removing

File and/or directory name

This label printer is equipped at the rear with a slot for Compact Flash card. By means of this memory card you can permanently save via interface graphics, text, label data or information from database.

NOTICE!

In case of a malfunction of your original memory card we recommend a copy of your most important data. Please use a commercial Compact Flash reader for PC.

Insert Compact Flash card with contact side forwards to the slot that was planned for it.

In order to prevent wrong insertion of cards, both sides of Compact

Flash cards have different guiding.

A small part of Compact Flash card is visible at the support at the rear, so you can remove the card easily with hand.

NOTICE!

Compact Flash cards of Type 1 are supported only.

The label printer handles your Compact Flash card as a DOS compatible file system.

After formatting Compact Flash card the STANDARD directory is automatically available. After switching on the label printer or inserting

Compact Flash card, this directory is the current one. Main and subdirectories are indicated in <> (e.g. <Directory>).

NOTICE!

The maximum length of directory is 254 characters. It is not allowed to use the following characters neither in file nor in directory names: : \ " * / < > ? |


Compact Flash Card

Key assignment

Selecting label

DuoPrint Series

Press key to indicate the saved labels onto the Compact Flash card.

Press key to enter the Compact Flash card menu.

Press key to arrive at the next menu item.

Press key to return to the previous menu item.

Press key to select a menu and to confirm a query.

Press keys and to browse the contents of the current directory.

Press keys and to change to the indicated directory.

NOTICE!

Before first use of Compact Flash card in your device we recommend to format the card in your device.

Keys:

Press keys and to select the desired labels in STANDARD directory.

Press key to select the label.

Select the number of labels that you want to print.

Press key to start the print order.

After finishing the print order the display shows again the main menu.

NOTICE!

It is NOT possible to change the directory. Enter the menu 'Change dir' to change the directory.


DuoPrint Series

Loading file from

Compact Flash card

Saving label onto


Compact Flash Card

Keys: ,

Press key to select the menu item Load file.

Press keys and to change the directory in the upper line.

Press keys and to display all existing directories.

Select the file you want to load and confirm the selection with key

.

The loaded label is in the internal memory.

After the loading procedure the display shows again the main menu.

Keys: , ,

Press key to select the menu item Save label.



Select the label and/or directory in which the label should be saved and press key to confirm the selection.

Confirm the query with key and the label will be saved.

After the saving procedure the display shows again the main menu.


Compact Flash Card

Saving configuration

Changing directory

DuoPrint Series

Keys: , ,

Press key

,

to select the menu item Save configuration.



As standard, the proposed file name is config.cfg. This name can be changed by the user. In this file the print parameters are saved which are not saved permanent in the internal Flash.

Press key to start the saving procedure.

After the saving procedure the display shows again the main menu.

Keys: , , , ,

Press key to select the menu item Change directory.

The lower line of display shows the currectly selected directory.



Press key to accept the selected directory.

After changing the directory the display shows again the main menu.


DuoPrint Series

Deleting file from


Formatting Compact

Flash card

Indication of free memory

Compact Flash Card

Keys: , , , , ,

Press key to select the menu item Delete file.

Select the directory and/or label that should be deleted and press key

to confirm the selection.

The selected label will be deleted from the Compact Flash card.

After the deleting procedure the display shows again the first menu item Load file.

NOTICE!

The formatting procedure is recommended before using the

Compact Flash card for the first time in the device.

Keys: , ,

Press key

, , , ,

to select the menu item Format card.

Press key to confirm the selection and the procedure is started.

When formatting the Compact Flash card the STANDARD directory is created automatically.

After the formatting procedure the display shows again the menu item

Load file.

Keys: , , , , , , ,

Press key to select the menu item Free memory.

The memory space that is still available onto the Compact Flash card is indicated.

Press key to indicate again the first menu item Load file.


DuoPrint Series

Maintenance schedule

Maintenance and Cleaning

9 Maintenance and Cleaning

DANGER!

Risk of death by electric shock!

⇒

Disconnect the label printer from power supply before performing any maintenance work.

NOTICE!

When cleaning the label printer, personal protective equipment such as safety goggles and gloves are recommended.

Maintenance task

General cleaning (see section

9.1, page 64).

Cleaning printer roller (see

section 9.2, page 64).

Cleaning printhead (see section

9.3, page 65).

Frequency

As necessary.

Each time the label roll is changed or when the printout and label transport are adversely affected.

Each time the transfer ribbon is changed or when the printout is adversely affected.

When exchanging the label roll. Cleaning label photocell (see


Replacing printhead (see


In case of errors in printout.

NOTICE!

The handling instructions for the use of Isopropanol (IPA) must be observed. In the case of skin or eye contact, immediately wash off the fluid thoroughly with running water. If the irritation persists, consult a doctor. Ensure good ventilation.

WARNING!

Risk of fire by easily inflammable label soluble!

⇒

When using label soluble, dust must be completely removed from the label printer and cleaned.



9.1 General Cleaning

DuoPrint Series

CAUTION!

Abrasive cleaning agents can damage the label printer!

⇒

Do not use abrasives or solvents to clean the outer surface of the label printer.

⇒

Remove dust and paper fuzz in the printing area with a soft brush or vacuum cleaner.

⇒

Clean outer surfaces with an all-purpose cleaner.

9.2 Cleaning the Printer Roller

A soiled print roll can lead to reduced print quality and can affect transport of material.

64

Figure 11

1. Open printer cover.

2. Turn red lever (D) counter clockwise to lift up the printhead (A).

3. Remove labels and transfer ribbon form the label printer.

4. Remove deposits with roller cleaner and a soft cloth.

5. Turn the roller (B + C) manually step by step to clean the complete roller (only possible when printer is switched off, as otherwise the step motor is full of power and the roller is kept in its position).


DuoPrint Series Maintenance and Cleaning

9.3 Cleaning the Printhead

Printing can cause accumulation of dirt at printhead e.g. by colour particles of transfer ribbon, and therefore it is necessary to clean the printhead in regular periods depending on operating hours, environmental effects such as dust etc.

CAUTION!

Printhead can be damaged!

⇒

Do not use sharp or hard objects to clean the printhead.

⇒

Do not touch protective glass layer of the printhead.

Figure 12


2. Turn red lever (D, in Figure 11) anticlockwise to lift up the

printhead.

3. Remove labels and transfer ribbon from the label printer.

4. Clean printhead surface with special cleaning pen or a cotton swab dipped in pure alcohol.

5. Allow printhead to dry for 2-3 minutes before commissioning the printer.



9.4 Cleaning the Label Photocell

DuoPrint Series

CAUTION!

Label photocell can be damaged!

⇒

Do not use sharp or hard objects or solvents to clean the label photocell.

The label photocell can become dirtied with paper dust and this can adversely affect label detection.

Figure 13


2. Turn red lever anticlockwise to lift up the printhead.


4. Blow out the photocell (A) with pressure gas spray.

Observe strictly the instructions on the spray can!

5. Clean the label photocell (A) additionally with a cleaning card (B) before soaked in pure alcohol. Move the cleaning card from one side to the other (see illustration).

6. Reload the labels and transfer ribbon (see chapter 6 Loading

Media, page 31).


DuoPrint Series Maintenance and Cleaning

9.5 Replacing the Printhead

CAUTION!

The printhead can be damaged by static electricity discharges and impacts!

⇒

Set up the device on a grounded, conductive surface.

⇒

Ground your body, e.g. by wearing a grounded wristband.

⇒

Do not touch contacts on the plug connections.

⇒

Do not touch the printhead with hard objects or your hands.

Removing the printhead

03.12

Figure 14



3. When printhead is closed, loosen the fixing screws (G).

4. Remove the label guiding between the printheads.

5. Turn red lever (E) anticlockwise to lift up the printhead.

6. If the printhead (5) is not disengaged on the pressure roller (J), continue loosen the fixing screws (G).

7. Remove the printhead carefully to the front until you can reach the plug connections.

8. Remove plug connections and then remove printhead.

Operating Manual 67

Maintenance and Cleaning DuoPrint Series

Installing the printhead

Figure 15

1. Attach plug connections.

2. Position printhead in printhead mounting bracket in such a way that the pins are secured in the corresponding holes in the head plate.

3. Lightly keep printhead mounting bracket on the printer roller with one finger and check for correct positioning of the printhead.

4. Screw in fixing screws (G) and tighten it.

5. Install again the label guiding.

6. Check resistance value on the type plate of printhead and if necessary change the value in the menu Service functions/Heater

resistance.

7. Reload labels and transfer ribbon (see chapter 6 Loading Media, page 31).


DuoPrint Series

Parallelism

Pressure balance right/left


9.6 Adjusting the Printhead

An important characteristic for a high quality print is the parallelism of the focal line of the thermal printhead to the pressure roll. Because of the fact that the position of focal line of the printhead depends on fluctuations caused by production, it is necessary to adjust the parallelism.

The form of the CornerType printhead needs the setting of parallelism in direction of the adjusting angle and in horizontal position. It needs a little bit of experience to know in which direction you have to adjust the printhead to receive a high quality printing.

1. Loosen the screws (G oder H, Figure 15) with a hexagon key by

approx. ¼ rotations.

2. Adjust the parallelism with the adjusting screws (E or I, Figure 15).

Clockwise = printhead moves backwards

Counter clockwise = printhead moves forwards

3. Adjust the parallelism as long as the printing result comes up to your full expectation.

4. Tighten again screws (G or H, Figure 15).

5. Start a print order with approx. 10 labels and control the correct passage of transfer ribbon.

After adjusting parallelism and no even strong pressure exists over the complete print width, by means of a plate (6) you can set the balance as follows:

1. Loosen screw (C, Figure 15) with a screwdriver by approx. ¼

rotations.

2. In order to achieve a pressure balance, turn the excentric bolt (D,

Figure 15) as long as the printing result comes up to your full

expectation.

3. Tighten again screw (C, Figure 15).

4. Start a print order with approx. 10 labels and control the correct passage of transfer ribbon.



Pressure

DuoPrint Series

Increasing the printhead contact pressure leads to an improvement of the print image density on the corresponding side and to a shifting of the ribbon feed path in the corresponding direction.

CAUTION!

Damage of printhead by unequal use!

⇒

Change factory settings only in exceptional cases.

The selection of the smallest value can optimise the life cycle of printhead.

1. Turn pressure screws (A, Figure 15) to change the pressure of

printhead.

2. Turning the pressure screws (A, Figure 15) as far as they will go

in clockwise direction results in a pressure increase of 10N in contrast to the factory setting.

3. Turning the pressure screws (A, Figure 15) exactly one rotation

from the right stop position counter clockwise results in the factory settings.

NOTICE!

It is importantly that the knurled button which is coated with protective lacquer is not removed from the pressure screw as otherwise the above mentioned settings are faulty.


DuoPrint Series Error correction

Error message

1 Line too high

2

3

4

5

6

7

8

9

Line too low

Character set

Unknown code type

Unvalid position

CV font

Vector font

Measuring label

No label found

10 No ribbon

11 COM FRAMING

12 COM PARITY

10 Error correction

Cause

Line rises up completely or partly over the upper edge of label.

Remedy

Move line down (increase Y value).

Check rotation and font.

Line rises up completely or partly over the bottom edge of label.

Move line up (reduce X value).

Check rotation and font.

One res. several characters of the text is res. are not available in the selected font.

Change text.

Change font.

Selected code is not available. Check code type.

Selected position is not available.

Check position.

Selected font is not available.

Selected font is not available.

While measuring no label was found.

Set label length is too large.

No label found at the front printhead.

Soiled label photocell.

Labels not inserted correctly.

During the print order the ribbon roll becomes empty.

Defect at the transfer ribbon photocell.

Stop bit error.

Check font.

Check font.

Check label length and if labels are inserted correctly.

Restart measuring anew.

Insert new label roll.

Check if labels are inserted correctly.

Clean the label photocell.

Change transfer ribbon.

Check transfer ribbon photocell

(service functions).

Parity error.

Check stop bits.

Check baud rate.

Check cable (printer and PC).

Check parity.

Check baud rate.



Error correction DuoPrint Series

Error message

13 COM OVERRUN

14 Field numer

15 Length mask

16 Unknown mask

17 Missing ETB

Cause

Loss of data at serial interface

(RS-232).

Remedy

Check baud rate.


Received line number is invalid at RS-232 and Centronics.

Check sent data.

Check connection PC - printer.

Invalid length of received mask statement.

Check sent data.


Transferred mask statement is invalid.

Check sent data.


No end of data found. Check sent data.


18 Invalid character

19 Invalid statement

One res. several characters of the text is res. are not available in the selected font.

Change text.

Change font.

Unknown transferred data record.

Check sent data.


20 Invalid check digit For check digit control the entered res. received check digit is wrong.

Calculate check digit anew.

Check code data.

21 Invalid SC number

22 Invalid number of digits

Selected SC factor is invalid for

EAN res. UPC.

Check SC factor.

Entered digits for EAN res.

UPC are invalid

< 12; > 13.

Check number of digits.

23 Check digit calculation

24 Invalid extension

25 Offset sign

26 Offset value

27 Printhead temperature

Selected check digit calculation is not available in the bar code.

Check calculation of check digit.

Check bar code type.

Check zoom factor. Selected zoom factor is not available.

Entered sign is not available. Check offset value.

Entered offset value is invalid. Check offset value.

Printhead temperature is too high.

Defective printhead sensing device.

Reduce contrast.

Change printhead.


DuoPrint Series Error correction

Error message

28 Cutter error

29 Invalid parameter

30 Application

Identifier

31 HIBC definition

32 System clock

33 No CF interface

34 No print memory

35 Cover open

36 BCD invalid format

37 BCD overflow

38 BCD division

39 FLASH ERROR

Cause

With cut an error occurred.

Paper jam.

Remedy

Check label run.

Check cutter run.

Entered data do not correspond to the characters allowed from the application identifier.

Check code data.

Selected application identifier is not available in GS1-128.

Check code data.

Check definition of HIBC code. F Missing HIBC system sign.

Missing primary code.

Real Time Clock function is selected but the battery is empty.

Defective RTC.

Change battery.

Change RTC component.

Interrupted connection CPU -

Compact Flash card.

Defective Compact Flash card interface.

Check connection CPU -

Compact Flash card interface.

Check Compact Flash card interface.

No print Compact Flash found. Check Compact Flash assembly on CPU.

At start of a print order the printhead is open.

Close the printhead and start print order anew.

Check entered format. BCD error

Invalid format for the calculation of Euro variable.

BCD error


Check entered format.

BCD error


Flash component error.

Check entered format.

Run a software update.

Change CPU.



Error message

40 Length command

41 No drive

42 Drive error

43 Not formatted

44 Delete current directory

45 Path too long

Cause

Invalid length of the received command statement.

Remedy

Check data sent.


Compact Flash card not found / not correctly inserted.

Insert Compact Flash card correctly.

Impossible to read Compact

Flash card (faulty).

Compact Flash Card not formatted.

Check Compact Flash card, if necessary change it.

Format Compact Flash card.

Attempt to delete the actual directory.

Change directory.

Too long indication of path. Indicate a shorter path.

Memory card is write-protected. Deactivate write protection. 46 Drive writeprotected

47 Directory not file Correct your entry.

48 File already open Attempt to change a file during an access is active.

Select another file.

49 No file/directory

50 Invalid file name

51 Internal file error

File does not exist on Compact

Flash card.

Check file name.

File name contains invalid characters.

Internal file system error.

Correct entry of name, remove special characters.

Please contact your distributor.

52 Root full

Attempt to indicate a directory as file name.

The max. number (64) of main directory entries is reached.

Delete at least one main directory entry and create subdirectories.

53 Drive full

54 File/directory exists

55 File too large

Maximum Compact Flash capacity is reached.

The selected file/directory already exists.

Use new Compact Flash Card, delete no longer required files.

Check name, select a different name.

Use a larger target card.

56 No update file

During copying procedure not enough memory space onto target drive available.

Errors in update file of firmware.

Start update file anew.


DuoPrint Series

Error message Cause

57 Invalid graphic file The selected file does not contain graphic data.

Remedy

Error correction

Check file name.

58 Directory not empty

59 No interface

60 No CF card

61 Webserver error

62 Wrong FPGA

63 End position

Attempt to delete a not empty directory.

No Compact Flash card drive found.

Delete all files and subdirectories in the desired directory.

Check connection of Compact

Flash card drive.

Contact your distributor

Insert Compact Flash card in the slot.

No Compact Flash card is inserted.

Error at start of web server.

The label printer is equipped with the wrong FPGA.



The label length is too long.

The number of labels per cycle is too much.

Check label length res. the number of labels per cycle.

64 Zero point

65 Compressed air

66 External releaser

Defective photocell. Change photocell.

Pressure air is not connected. Check pressure air.

External print release signal is missing.

Check input signal.

67 Row too long

68 Scanner

69 Scanner NoRead

70 Scanner data

71 Invalid page

Wrong definition of column width res. number of columns.

Reduce the column width res. correct the number of columns.

The connected bar code scanner signals a device error.

Check the connection scanner/printer.

Check scanner (dirty).

Bad print quality.

Printhead completely soiled or defective.

Print speed too high.

Increase contrast.

Clean printhead or exchange (if necessary).

Reduce print speed.

Scanned data does not correspond to the data which is to print.

Exchange printhead.

As page number either 0 or a number > 9 is selected.

Select a number between 1 and 9.

03.12 75 Operating Manual


Error message

72 Page selection

Cause Remedy

A page which is not available is selected.

Check the defined pages.

73 Page not defined The page is not defined.

74 Format user guiding Wrong format for customised entry.

75 Format date/time

76 Hotstart CF

77 Flip/Rotate

78 System file

79 Shift variable

80 GS1 Databar

Check the print definition.

Check the format string.

Wrong format for date/time. Check the format string.

No Compact Flash card found. If option hotstart was activated, a Compact Flash card must be inserted.

Switch off the printer before inserting the memory card.

Selection of print of several columns and also mirror/rotate.

It is only possible to select one of both functions.

Loading of temporary hotstart files.

Not possible.

Check definition of shift times. Faulty definition of shift times

(overlapping times).

General GS1 Databar error. Check definition and parameter of GS1 Databar code.

81 IGP error

84 No font data

Protocol error IGP.

82 Time generation Printing creation was still active at print start.

Reduce print speed.

Use printers' output signal for synchronisation.

Use bitmap fonts to reduce generating time.

83 Transport protection Both DPM position sensors

(start/end) are active.

Displace zero point sensor

Check sensors in service functions menu

Font and web data is missing.

Check sent data.

Run a software update.

85 No layout ID

86 Layout ID

Label ID definition is missing.

Scanned data does not correspond to defined ID.

Define label ID onto the label.

Wrong label loaded from

Compact Flash card.


DuoPrint Series

Error message

87 RFID no label

88 RFID verify

89 RFID timeout

90 RFID data

91 RFID tag type

92 RFID lock

93 RFID programming

94 Scanner timeout

95 Scanner layout difference

96 COM break

97 COM general

98 No software printhead FPGA

Error correction

Cause

RFID unit cannot recognise a label.

Remedy

Displace RFID unit or use an offset.

Error while checking programmed data.

Faulty RFID label.

Check RFID definitions

Error at programming the RFID label.

Label positioning.

Faulty label.

Faulty or incomplete definition of RFID data.

Check RFID data definitions.

Definition of label data does not correspond with the used label.

Check storage partitioning of used label type

Error at programming the RFID label (locked fields).

Check RFID data definitions.

Label was already programmed.

Error at programming the RFID label.

Check RFID definitions.

The scanner could not read the bar code within the set timeout time.

Defective printhead.

Wrinkles in transfer ribbon.

Scanner wrong positioned.

Timeout time too short.

Check printhead.

Check transfer ribbon.

Position scanner correctly, corresponding to the set feeding.

Select longer timeout time.

Scanner data does not correspond to bar code data.

Serial interface error.

Serial interface error.

No printhead-FPGA data available.

Check adjustment of scanner.

Check scanner settings / connection.

Check settings for serial data transmission as well as cable

(printer-PC).

Check settings for serial data transmission as well as cable

(printer-PC).

Please contact your responsible distributor.



Error message

99 Load software printhead FPGA

100 Upper position

101 Lower position

102 Vacuum plate empty

103 Start signal

104 No print data

105 Printhead

106 Invalid Tag type

107 RFID invalid

108 GS1-128 invalid

109 EPC parameter

110 Housing open

111 EAN.UCC code

112 Print carriage

Cause

Error when programming printhead-FPGA.

Remedy


Sensor signal up is missing

(option APL 100).

Check input signals / compressed-air supply.

Sensor signal down is missing

(option APL 100).


Sensor does not recognise a label at vacuum plate

(option APL 100).


Print order is active but device not ready to process it.

Check start signal.

Print data outside the defined label.

Selection of wrong module type

(design software).

Check selected module type.

Check selection of left/right version.

No original printhead is used. Check the used printhead.

Contact your distributor.

Wrong Tag type.

Tad data do not match the Tag type in the printer.

Adapt data or use the correct

Tag type.

RFID module is not activated.

No RFID data can be processed.

Activate RFID module or remove RFID data from label data.

Transferred GS1-128 bar code is invalid.

Verify bar code data (see GS1-

128 bar code specification).

Error at EPC calculation. Verify data (see EPC specification).

When starting the print order the housing cover is not closed.

Close the housing cover and start the print order anew.

Transferred EAN.UCC code is invalid.

Verify bar code data (see corresponding specification).

Printing carriage does not move.

Check gear belt (possibly broken).


DuoPrint Series

Error message

113 Applicator error

114 Left position

115 Right position

116 Print position

117 XML parameter

118 Invalid variable

119 No ribbon

120 Wrong directory

121 No label found

Error correction

Cause

Error while using applicator.

Remedy

Check applicator.

Left final position switch is not in correct position.

Check LEFT final position switch for correct function and position.

Check function of pneumatics for cross traverse.

Right final position switch is not in correct position.

Check RIGHT final position switch for correct function and position.

Check function of pneumatics for cross traverse.

The print position is not correct. Check TOP and RIGHT final position switch for correct function and position.

Check pneumatics for function

The parameters in the XML file are not correct.


Transferred variable is invalid with customized entry.

During the print order the ribbon roll becomes empty.

Defect at the transfer ribbon photocell.

Invalid target directory when copying.

Select correct variable without customized entry and transfer it.

Change transfer ribbon.

Check transfer ribbon photocell

(service functions).

No label found at the rear printhead.

Soiled label photocell.

Labels not inserted correctly.

Target directory must not be within the source directory.

Check target directory.

Insert new label roll.

Check if labels are inserted correctly.

Clean the label photocell.


DuoPrint Series Additional Information

11 Additional Information

11.1 Column Printing

With this label printer several columns can be printed, i.e. the information of one column can be printed several times (depending on its width) on a label. Caused by this the use of the complete print width is possible and the generating time is enormously reduced.

For example 4 columns with a width of 25 mm or 2 columns with a width of 50 mm can be printed onto a label with a width of 100 mm.

Please note that the first label is always the one with the largest x coordinate, i.e. it has the largest distance to the printhead.

Setting the print of several columns


Press key

Press key

Press key

as long as you arrive the menu Label layout.


as long as to the menu item Width/Columns.

Press keys and to set the label width. The Width is the width of one column, e.g. 20.0 mm.

Press keys and to arrive the Column input field.

Press keys and to change the number of columns, e.g. 4 columns with a label width of 20.0 mm.

Press key to start the print with input of number of labels and number of lines. The number of labels corresponds to the number of labels that should be printed. e.g. Columns: 3, Items: 4

03.12

The first four labels were printed but not labels 5 and 6.

Operating Manual 79

Additional Information

Example 1:

Example 2:

Example 3:

1. Function menu:

2. CF card:

3. Print functions:

DuoPrint Series

11.2 Password Protection

The supervisor programs a Compact Flash Card directly with the label printer. He stores 10 different labels. As well he adjusts the print parameters, like contrast, speed, etc. to the corresponding values.

The user is only supposed to read the labels from CF card and to print them. Therefore the supervisor blocks the function menu and the entry function by a password.

The label printer is connected to a PC. The user is only supposed to take the labels dispensed by the label printer and stick them on. To prevent, that the labels or the label printer set-up will not be changed, the supervisor blocks all device functions (e.g. function menu, entry menu, etc.) by a password.

The user has to change several texts before printing. It is not allowed to change any masks (fonts, position, etc.). Therefore the supervisor blocks the entry of mask and the function menu. By this means the user indeed can print labels, but the set-up of label printer and the masks of the label cannot be changed.

To receive a most flexible password protection, the device functions will be divided into several function groups:

In the function menu the print parameters can be changed (contrast, speed, mode, ...). The password protection prevents modifications at the print settings.

With the functions of your Compact Flash Card lbels can be stored, loaded, etc. The password protection has to decide if no access or only readable access on CF card is allowed.

With key quant a print can be produced. In case the label printer is connected to a PC, it can be useful, that the user is not able to produce a print manually. So the password protection prevents that prints can be produced manually.

Because of these different function groups the password protection is very flexible. The label printer can be adjusted best to its actual order, as only certain functions are blocked.


DuoPrint Series

Definition of password


In case no password is defined res. the password protection is not activated, all functions can be used. In the function menu you will find the menu item 'Password', where the password can be entered and the password protection activated.

Press key to change to the function menu.

Press key as long as you arrived the menu Device settings.

Press key

Press key


as long as you arrived the menu item Password.

Press key

F

CF

D


Function menu

Compact Flash functions

Print functions

If the password protection is active but the function menu not protected, first of all the password (four-digit number, possible values

0000 - 9999) has to be entered. Now the modifications can be made.

The user can define the password in the first line (four-digit number).

Activate blocked function:

Press key to continue.

Press keys and to activate/deactivate (Yes/No) the password protection.

Press key to change to the second line.

Press keys and to block/open individual function groups.

Press keys and to change to the next group.

F: Function menu 0...open

1...locked

CF: Compact Flash card 0...open

D: Device guiding

1...only reading access

2...access blocked

0...open

1...open

2...no manual print release

In order to execute a blocked function, first of all the valid password has to be entered.

Press key to confirm the entry. If the correct password is entered then the desired function can be executed. If a wrong password is entered, no error message appears but the device returns to the main menu.



Transmission photocell normal

Reflexion photocell normal

Transmission photocell inverse

Reflexion photocell inverse

DuoPrint Series

11.3 Photocells

NOTICE!

When using reflection photocells you should observe that the label printer cover is closed and in this way other light (e.g. working lamp) on the photocell is prevented.

For this photocell type the transmitter is at the top res. the receiver at the bottom, i.e. the infra-red light is sent from the top. In this way the label detection is also from the top. This photocell type is used for standard adhesive labels with gap.

For this photocell type the transmitter and receiver are at the bottom, i.e. the light is reflected by the label and taken over from the receiver.

This photocell type is used for white (light) continuous labels with a black (dark) bar. The bar is the separator, i.e. it indicates the position of gap and in this way the label start.

For this photocell type the transmitter is at the top res. the receiver at the bottom, i.e. the infra-red light is sent from the top. The label detection is, same as for the transmission photocell normal, from the top. However, it is printed differently as for normal photocells, in the translucent place; the label printer recognizes the opaque place as gap. This photocell type is used frequently when printing foils.

For this photocell type the transmitter and receiver are at the bottom, i.e. the light is reflected by the label and taken over from the receiver.

This photocell type is used for black (dark) continuous labels with a white (light) bar. This bar is the separator, i.e. it indicates the position of gap and in this way the start of label.

NOTICE!

When using transmission photocells inverse, the label printer must measure a difference of 2.5 V and for reflection photocells inverse 1 V between translucent and opaque material.

Otherwise the label printer does not recognize a difference between label and gap (bar).


DuoPrint Series Environmentally-Friendly Disposal

12 Environmentally-Friendly Disposal

Manufacturers of B2B equipments are obliged to take-back and dispose old equipment which was manufactured after 13 August 2005.

In principle, these old equipments may not be delivered to communal collecting points. They may only be organised used and disposed by the manufacturer. Valentin products accordingly labelled can therefore in future be returned to Carl Valentin GmbH.

Thereupon old equipment is professionally disposed.

Thereby Carl Valentin GmbH observes all obligations in the context of old equipment disposal in time and makes therewith the smooth selling of products furthermore possible. Please understand that we can only take-back equipment that is send free of carriage charges.

Further information is available from WEEE directive or our web site.


DuoPrint Series Index

13 Index

C

Column printing .................................................................................. 79

Compact Flash ........................................................... 57, 58, 59, 60, 61

Connecting printer .............................................................................. 28

Connector pin assignment (printer rear) ............................................ 28

Control inputs and outputs ................................................................. 21

E

Environmentally-friendly disposal ....................................................... 89

Error messages/Error corrections ...... 71, 72, 73, 74, 75, 76, 77, 78, 79

F

Function menu

Date/Time ....................................................................................... 51

Device settings ......................................................................... 42, 43

I/O parameters .................................................................... 44, 45, 46

Interface .................................................................................... 49, 50

Label layout .............................................................................. 40, 41

Main menu ...................................................................................... 55

Menu structure .................................................................... 36, 37, 38

Network ........................................................................................... 49

Print setting ..................................................................................... 39

Remote console .............................................................................. 49

Ribbon save .............................................................................. 47, 48

Service functions ................................................................ 52, 53, 54

I

Inputs/outputs ............................................................................... 20, 22

Installation .......................................................................................... 27

Instructions ........................................................................................... 5

Intended use ......................................................................................... 5

K

Keyboard ............................................................................................ 35

L

Loading media

Tear-off mode ................................................................................. 31

Transfer ribbon ............................................................................... 33

M

Maintenance/cleaning

General cleaning ............................................................................. 64

Label photocell cleaning ................................................................. 66

Maintenance schedule .................................................................... 63

Print roller cleaning ......................................................................... 64

Printhead adjusting ......................................................................... 69

Printhead cleaning .......................................................................... 65

Printhead, replacing .................................................................. 67, 68

Material, loading ................................................................................. 31


Index DuoPrint Series

O

Operating conditions ............................................................ 8, 9, 10, 11

P

Password protection ..................................................................... 80, 81

Photocells ........................................................................................... 82

Plug & Play ......................................................................................... 25

Printhead adjusting

Parallelism ...................................................................................... 69

Pressure.......................................................................................... 70

Pressure balance ............................................................................ 69

S

Safety Instructions ................................................................................ 7

Setting up printer ................................................................................ 27

Start-up ............................................................................................... 29


operating manual

Print Series

OPERATING MANUAL

1 Introduction

1.1 General Instructions

1.2 Intended Use

1.3 Product Description

2 Safety Instructions

2.1 Operating Conditions

3 Two-colour printing

3.1 Label Design

3.2 Colour Orientation

3.3 Label Photocells

3.4 Test Print

3.5 Correcting the Printout

3.6 Material Loss

3.7 Error Correction

4 Technical Data

4.1 Accessories

4.2 Control inputs and outputs

4.3 Plug & Play

5 Installation

5.1 Setting up the Label Printer

5.2 Connecting the Label Printer

5.3 Connector Pin Assignment (Printer Rear)

5.4 Start-Up

6 Loading Media

6.1 Loading Label Roll

6.2 Loading Label Roll with Option PA 8X

6.3 Loading Transfer Ribbon

7 Function Menu

7.1 Keyboard

7.2 Menu Structure

7.3 Print settings

7.4 Label layout

7.5 Device settings

7.6 I/O Parameters

7.7 Ribbon Save

7.8 Network

7.9 Remote console

7.10 Interface

7.11 Date & Time

7.12 Service Functions

7.13 Main menu

8 Compact Flash Card

9 Maintenance and Cleaning

9.1 General Cleaning

9.2 Cleaning the Printer Roller

9.3 Cleaning the Printhead

9.4 Cleaning the Label Photocell

9.5 Replacing the Printhead

9.6 Adjusting the Printhead

10 Error correction

11 Additional Information

11.1 Column Printing

11.2 Password Protection

11.3 Photocells

12 Environmentally-Friendly Disposal

13 Index

C

E

F

I

K

L

M

O

P

S

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