Yealink Quick Reference Guide

VBX
Yealink Quick Reference Guide
Transfer a call
During a call:
Unattended transfer: Press TRANSFER and dial relevant
extension number and press OK, then hang-up.
Attended Transfer: Press TRANSFER and dial relevant
extension number and press OK, announce caller then hang-up.
Call Pick Up
When pickup groups are programmed by the technician you can
pick up any extension in your own group
Dial 0* lift handset / press OK
Call Pick Up Select
Account Code
Dial: 41 number
lift handset / press OK
After beep enter account code, OK.
(Account codes must be programmed by the technician)
Extension Pin
Default is 1234
To change Dial 110*, lift handset / press OK,
Dial old pin, Dial new pin, #
Lock Phone
To Lock:
Dial 77, lift handset / press OK, ext pin, OK.
To Unlock:
Dial 77, lift handset / press OK, ext pin, OK.
Only the Operator can do a Direct call pickup.
Time / Mode Service
Dial 0* ext no lift handset / press OK
To activate dial:
Call Forward / Divert
To set:
Dial 720, destination number, lift handset / press OK, dial ext pin
(e.g. 1234) OK.
781 – Day Mode
782 – Lunch Mode
783 – Night Mode
784 – Break Mode
lift handset / press OK
To cancel:
Dial 721, lift handset / press OK, dial ext pin, OK.
Follow me
Barge 92 ext
Whisper 91 ext
Spy 90 ext
Barge in
Dial 9X, extension number, lift handset / press OK
To set:
Dial 715 destination ext number, lift handset / press OK, dial ext
pin, OK.
Speed Dial Numbers
Personal
To cancel:
To program:
Dial 718, lift handset / press OK, dial ext pin, OK.
Dial 2* code (0-9) * number, lift handset / press OK
Call Park
During a call dial 55, the system will read back park number
To retrieve, dial 55, dial park number (e.g. 101) lift handset /
OK
Conference Call
Dial first party, dial 20*, end call.
Dial second party, dial 20*, end call.
Dial third party, dial 20*, end call.
Dial fourth party, dial 20*, end call.
Dial fifth party, dial 20*, all in conference.
Only 5 party conference.
To use:
Dial 3* code (0-9) lift handset / press OK
To program:
System
Dial 7* code (00-99) * number, lift handset / press OK
To use:
Dial * code (00-99) lift handset / press OK
(Speed dials can also be programmed by the technician.)
Voicemail
Dial *100#
Lift handset / OK, follow voice prompts.

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