Thor Kitchen HDW2401SS 24 Inch Fully Integrated Dishwasher Use & Care Manual
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Thor Kitchen HDW2401SS is a 14 place setting dishwasher with a Smart Wash System that can determine the type of cycle required to clean the dishes and will clean more efficiently every time. It features multiple filter systems, adjustable upper rack, heated dry, energy saver, and sanitize functions. The Vortex Wash option can be used for heavily soiled dishes, while the Steam Wash option adds 30 minutes to the cycle time for heavily soiled items. The dishwasher also has a Delay Start option that allows you to automatically start your dishwasher for 1 to 24 hours delay.
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Dishwasher Use & Care Manual Dishwasher Use & Care Manual HDW2401SS Table of Contents Important Safety Instructions-------------------------2 Features of your new dishwasher-----------------3-4 Operating Instructions-------------------------------5-8 Preparing and loading dishes---------------------9-13 Care & cleaning-------------------------------------14-16 Troubleshooting------------------------------------17-18 1 Important safety instruction WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, and to prevent property damage, personal injury. Proper installation Please install your dishwasher properly follow the installation guide. Water supply temperature should be 120℉ or 149℉. Dispose of the discarded appliance and packing material properly. The dishwasher must be grounded, or it can result in a risk of electric shock. If there is any damage of the contact to your to attempt to repair or replace any part by yourself. Basic precaution before use Do not let children abuse,sit or stand on door or racks of a dishwasher. Under certain conditions,hydrogen gas may be produced in a hot water system that has not been used for two weeks or more.Hydrogen gas is explosive.If the hot water system has not been used for sucha period,before using on all hot water faucets and let water flow from each for several minutes.This will release any accumulated hydrogen gas.Hydrogen gas is flammable.Do not smoke or use an open flame during this time. Do not store or use combustible materials,gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. Keep young children and infants away from dishwasher when it is operating. Do not use the dishwasher if it has a damaged power line or plug,and do not plug the dishwasher into a damaged outlet,failure to observe these instructions may result in electrical shock. Remove the door to the washing compartment when removing an old dishwasher from service or discarding it. Read all instructions before using the dishwasher. The manual does not cover every possible condition and situation that may occur . Use the dishwasher only for intended function as described in this manual. When loading items to be washed: -Loadsharp items and knives so that they are not likely to damage the door seal and tub. -Loadsharp items and knives with the handles up to reduce the risk of cut-typeinjury. Do not wash plastic items unless marked ishwasher safe or the equivalent,if not marked, check with manufacture for recommendation,items that are not dishwasher safe may melt and create a potential fire hazard. If the dishwasher drains into a food disposer, make suredisposer is completely empty before running dishwasher. Do not tamper with control. Do not operate your dishwasher unless all enclosure panels are in the properly place. Do not touch the heating element during or immediately after use,especially if the sanitize option has been selected. 2 Features of your new dishwasher Specification Capacity 14 place settings Dimension 606 x 650 x 857 mm (Wx D x H) Weight unpacked 94lb (42.5 kg) Power Supply 120volts, 60Hz Rated power usage Wash motor 50W Heater 840W Water Feed Pressure 20 ~ 120 psi (138 ~ 828kPa) 1 1 2 8 9 3 10 11 4 12 13 5 6 7 1 Top light 8 Cup Shelf 2 Upper Spray Arm 9 Adjustable Upper Rack 3 Middle Spray Arm 10 Tub Gasket 4 Vortex wash arm (Located on the left side of tub) 11 Silverware Basket 5 Low Spray Arm 12 Bottom Rack 6 Rinse Aid Dispenser 13 Heating Element 7 Detergent Dispenser 3 Features of your new dishwasher Features Filter System Adjustable Upper Rack Your dishwasher has amultiple Filter the System there are four filter-meshes.Itcan separate soiled water and clean water in different chambers. The multiple filter system helps your dishwasher to get better performance with less water and less energy . The Upper Rack can be raised or lowered to accommodate loading taller dishes in either rack. The Upper Rack clearance height H1 goes from 8"to 10". The Bottom Rack clearance height H2 is 11" to 13". Smart Wash System Your dishwasher has Smart Wash System. a partial load of lightly soiled dishes is placed in the unit,a wash cycle similar to a short wash will automatically be performed.When a full load of heavily soiled dishes is placed in the unit,a heavy wash cycle will automatically be performed.it can determine the type of cycle required to clean the dishes and will clean more efficiently every time. 4 Getting Started How your dishwasher cleans 1.Load dishwasher (Seepreparing and loading dishes). 2. Add detergent (SeeFill detergent to the dispenser). 3. Add rinse aid,if needed (SeeFill rinse to dispenser). 4. Close door to latch. 5. Select desired CYCLE (SeeCycle Chart).The indicator light above the pad will glow when selected. 6. Select desired OPTIONS (SeeEnergy Options). The indicator light above the pad will glow when selected. 7. Run hot water faucet nearest dishwasher until water is hot.Turn water off. 8.To start,press pad. Your dishwasher cleans by spraying a mixture of hot water and detergent through the spray arms against soiled surfaces. pumped through the multiple Your dishwasher has the front control panel. Your selections will only beactivated when the door is firmly closed. NOTE The dishwasher is programmed to remember your last cycle so you do not have to reset each start the dishwasher using the same cycle and options selected on the previous wash, just press the Start/Cancel pad. Wash Cycle Selections Cycle times are approximate and will vary with options water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature and if it is not hot timer will be delayed for automatic water heating in the main wash of all happens even when HI-TEMPWASH is selected aneven higher temperature will be guaranteed to handle heavier soil loads. 5 ntrol panel Control 1 2 3 4 5 7 6 Wash Cycle Selections 1 9 Normal wash This cycle is for regularly soiled dinner dishes or silverware. 3 China crystal 10 This cycle is for lightly soiled china and crystal. 4 11 12 13 Child lock Votex wash pans, durable serving bowls, and other large, very dirty, hard to clean dishes. Touse use Vortex wash, place the dishes face down in the lower rack directly above the vortex wash arm Rinse only This cycle is for pre-rinsingdishes or glasses. This is only a rinse that keeps food from drying on your dishes and reduces odor buildup in your dishwasher until you are ready to wash a full load.Do not use detergent. 6 10 Use this option when you want to wash pots and Quick wash This cycle is for lightly soiled and pre-rinsed dishes and silverware. 5 9 You can lock all controls to prevent children from accidently changing the dishwasher cycle or starting the dishwasher. Press the “Steam wash” and the “Vortex wash” simultaneity to select or cancel the function. After the function is selected and the corresponding indicator light will turn on. Pots & PANS This cycle is for hard-to-clean,heavily soiled dishes, and dishes. 2 8 in the back left corner. 11 Heated Dry When the” Heated Dry” function is selected, the heater will work during the drying process. ENERGY SAVER For light solied or pre-rinsed dishes and . 12 To sanitize your dishes and the Sanitize the “Sanitize” function is selected, the temperature of water will be maintained at 70 ℃ (158℉) max. Note: It is possible that 70 ℃ (158℉ ) may not be reached, if the temperature of the incoming hot water dose not reach the suggested temperature. Functions 7 Air exchange Select the “Air exchange function, the dishwasher will exchange the air every 6 hours to keep the air in the dishwasher fresh. 8 Sanitize Steam wash 13 For use with heavily soiled items, this STEAM Hi Temp Wash When the “Hi Temp wash” function is selected, the temperature of water will be maintained at 60 ℃ (140℉ ) max. option adds 30 minutes t o the cycle time. The option is available with the cycles of “POTS & PANS” and “Normal wash”. 6 Operating dishwasher 17 18 19 14 15 16 Start/Cancel 16 14 Push door firmly door latches automatically. Select the wash cycle and options indicator light above the pad will turn on.To start pressthe Start/ Cancel key light will wash action begins.To cancel when a cycle is running,press Start/ Cancelpad once and the11dishwasher will start a 60 second drain and then shut the end of the can select the desired cycle. When you want to load more dishes or pause the dishwasher while it is already sure to open the door slowly and carefully as there is a possibility of injury from the hot steam inside the dishwasher. Youcan add more dishes before the main wash the door and check the detergent the main wash is still close can add the door is openedwhile the dishwasher is running,a safety mechanismis activated and stops the cycle. Delay To delay the start of a selected Delay pad until the desired delay time shows in the Start LED display screen, it allows you to automatically start your dishwasher for 1 to 24 hours delay. To cancel the Delay Start option and begin the cycle, before the delay period is over press the Start/ Cancel pad. 15 Display window To display the remained hours and minutes of the running cycle, delay hours and error codes etc. 17 Rinse aid indicator light Turns on when the dishwasher needs to add Rinse aid. 18 Sanitized indicator light If a cycle with the sanitize function is finished, the sanitized indicator light turns on. If you open the door, it will turn off after 30 seconds. 18 Clean indicator light Turns on after a cycle finished. If you open the door, it will turn off after 30 seconds. Cycle progress indicator Located on ride side of the front of the dishwasher, these lights indicate how far along is the current wash cycle while the dishwasher is running. 1 1 WASH 2 DRY 3 CLEAN 2 3 When the dishwasher is in a wash or rinse portion of a cycle, the Wash lights are illuminated. When the dishwasher is in a drying portion of a cycle, the Wash and Dry lights are illuminated. After the dishwasher has completed all portions of a cycle, all indicator lights are illuminated. If you open the door when the Cleaning lights are illuminated, all the portion lights will turn off after 30seconds. 7 Operating dishwasher Status Window NOTE The time remaining could suddenly increase or drop several minutes. Thismeans the Smart Sensor has checked the soil level and determined if additional water fills are needed or if water fills can be deleted. 01-24 If the Delay Start option is sel of hours shows in the Status the dishwasher is working and the wash cycle time is more than a of hours and minutes left shows alternately in the Status Window. CL Error indication Flashes once the program has been entered and the key is also flashes if the door is opened during a wash the dishwasher door to begin or continue a wash cycle. In certain situations which are critical to the machines function and safe operation,the control shall shut down and indicate an error code Er (SeeError Codes on page 18). If Er codes are the dealer or will be able to provide assistance in the problem and or locate an authorized service technician if needed. MINUTES Number of minutes left in a cycle or It shows hours and minutes alternately. Cycle Chart Program Description of Cycle Water(L) Cycle time(min) 22.8 140 10.8~23.0 105~135 19.3 120 15.5 60 8 20 19.3 105 Pre Wash Pre Wash Wash(48°C) POTS & PANS Rinse Rinse Rinse(58°C) Drying Pre Wash NORMAL WASH Auto(42~48°C) Rinse(50~58°C) Drying Pre Wash Pre Wash CHINA CRYSTAL Wash(48°C) Rinse Rinse(58°C) Drying Pre Wash QUICK WASH Wash(40°C) Rinse(50°C) Drying RINSE ONLY Rinse Only Pre Wash Pre Wash ENERGY SAVER Wash(40°C) Rinse Rinse(50°C) Drying 8 Adjustable Upper Rack The upper rack height can be easily adjusted to accommodate loading taller dishes in either rack. To accommodate taller dishes in the bottom rack, there are 2 positions available: Upper rack Lower rack Dish Preparation Scrape away large pieces of food, bones, pits, toothpicks,etc.The continuous filtered wash system will remove the remaining food particles. Burned- on foods shouldbe loosened before loading.Empty liquids from glasses and cups. Foods such as mustard, mayonnaise, vinegar, lemon juice and tomato based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time.Unless the dishwasher is to be opertated at once itis best to rinse off these food soils. If the dishwasher drains into a food disposer,be sure disposer is completely empty before starting dishwasher. Note: Height should be adjusted without dishes in the racks. 9 Loading the Upper Rack Loading the Bottom Rack The bottom rack is designed to load plates, soup bowls, plates,saucers and cookware.The adjustable rack space willallow you to load maximum 13 inch items. The upper rack is designed for cups,glasses,small plates,bowls and plastic items marked safe etc. For best results,place the bowls,cups,glasses,sauce pans with soiled surface facing down or toward the center.Tilt slightly for better drainage. Large items should be placed along the edge so they do not interfere with the middle spray arm rotation,and make sure theynot prevent the detergentdispenser from opening. Large items should be turned so that the inside faces downward,and make sure these items do not interfere with the lower spray arm rotation. Make sure the loaded dishes do not interfere with the rotation of the middle spray arm,which is located at the bottom of the upper rack.(Checkthis by rotating the middle spray arm by hand.) Upper Rack 8 place settings Bottom Rack 8 place settings Upper Rack The fold-down tines in the bottom rack make iteasy to load those extra large and hard-to-fit items.The tines may be left up for normal use or folded down for more flexible loading.Folddown for more space to load large pots or pans. 12 place settings Bottom Rack 10 12 place settings Upper Rack 14 place settings Bottom Rack 14 place settings Preparing and loading dishes Loading the Silverware Basket Adding A Dish The silverware basket could be divided into three separate modules that can be used in both upper and lower racks To add or remove items after wash cycle starts: 1 Open door slightly and wait a few seconds until wash action stops before completely opening. 2 Add the item. 3 Close door firmly to latch and cycle will automatically resume. 1. Spoons 2. Knives 3. Salad forks 4. Forks 5. Large spoons 6. Large forks 2 2 2 2 2 2 4 4 4 4 3 3 3 3 4 4 3 3 1 1 1 1 1 CAUTION 1 1 1 6 1 1 1 1 1 5 1 1 1 1 1 1 1 1 1 6 1 1 4 4 3 3 3 3 3 3 4 4 4 4 2 2 TO AVOID BURN INJURY:Slightly open door and wait until spray arms and wash action stop.Hot water may splash out of dishwasher.Failure to do so may result in injury. 2 2 2 2 Filling the rinse aid dispenser Rinse aid greatly improves drying and reduces water spots and filming.Without rinse aid your dishes and dishwasher interior will have excessive moisture. The Heated Dry option will not perform as well without rinse aid.The rinse aid dispenser,located next to the Detergent cup,automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying is a problem,increase the amount of rinse aid dispensed by rotating the dial to a higher number.The dial is located under the dispenser cap. If the rinse aid is low,the Rinse Aid light is illuminated at the beginning and end of the cycle indicating that it is time to refill. Do not let any item extend through bottom. Be sure nothing protrudes though bottom of the basket or rack to block the lower spray arm. 11 Preparing and loading dishes Filling the rinse aid dispenser Your dishwasher is designed to use a liquid rinse aid. Theuse of rinse greatly improves drying performance after the final rinse. Donot use a solid or bar-type rinse aid. Under normal conditions, the rinse aid will last approximately one month, try to keep it full, but do not over fill. 1.Open the door,turn the dispenser cap to left and lift it out. 3.You can adjustthe amount of the rinse aid released during the rinse operation,the greater number indicates the larger amount of rinse aid released. 2.Add rinse agent until the indicator point to max 4.Replace the dispenser cap Filling the detergent dispenser 1.Push the dispenser cover latch downwards and open it 2.Add the detergent to the main wash compartment open cup 12 Preparing and loading dishes 3.Close the dispenser cover The amount of the detergent needed depends on the cycle and soil level of dishes,refer to the table below and adjust the recommended amount as necessary for your load. Soft Water (0-3 Grains) Medium Hard Water Hard Water (4-8 Grains) (9-12 Grains) Very Hard Water* (Over12 Grains) Auto wash, Pots&wash, Normal wash 2 Teaspoons (MainWash CupFull) 5 Teaspoons (MainWash Cup fill to line above "Regular") 8 Teaspoons (MainWash Cup Completely Full) Each Cup Completely Full (Water Softener Recommended) Quick wash, China crystal 2 Teaspoons (Main Wash Full) 5 Teaspoons (MainWash Cup fill to line above "Regular") 8 Teaspoons (MainWash Cup completely full) Main Wash Cup Completely Full (Water Softener Recommended) Rinse No Detergent No Detergent No Detergent Cycle 13 No Detergent (Water Softener Recommended) Cleaning the exterior door and panel 1. Stainlesssteel panel Clean the stainless steel door and handle regularly to remove the debris with cleaning soft cloth. Do not use appliance wax,polish,bleach or products containing chlorine to clean the stainless steel door. 2.Control panel Clean the control panel with a lightly dampened cloth,clean it gently . Clean the Stainless Steel Inner Door and Tub The tub is made of Stainless Steel,it will not rust or corrode if the dishwasher should be scratched or dented. Clean the spots on the steel inner door and tub with a damp nonabrasive cloth. WARNING Clean the Cylinder Filter Burn Hazard The Cylinder Filter is designed to collect some big items such as broken glass,bones and pits. The Cylinder Filter needs to be cleaned to maximize wash performance. Remove the bottom rack,rotate the cylinder filter as shown,lift it out,empty and clean it by holding it under running water and replace. Allow heating element to cool before cleaning the interior. Failure to do so can result in burns. 14 Clean the Fine Filter Take out the Cylinder Filter and remove the Fine Filter from the dishwasher tub bottom. To remove the Fine Filter you must first remove the bottom spray arm as shown below. Flush the Fine Filter by holding it under running water and replace. 15 Clean the door gasket Air gap Clean the door gasket with a damp cloth to remove food particles regularly. If there is an air gap installed with your dishwasher, make sure it is clean so the dishwasher will drain properly. Air gap is not part of your dishwasher. Before you clean the air gap,turn off the dishwasher firstly and lift off the cover Remove the plastic cap and clean with a toothpick. Protect against freezing Inside The inside of the dishwasher is self-cleaningwith normal use.If needed,clean the tub gasket with a damp cloth and use a brush similar to the ones shown below to clean the opening in the end of the gasket. Your dishwasher should be protected from freezing properly if it was left in an unheated place Havea qualified person do the following: To Disconnect Service: 1. Turn off electrical power to the dishwasher at the supply source by moving fuses or tripping circuit breaker. 2. Turn off the water supply 3. Place a pan under the inlet valve.Disconnect water line from inlet valve and drain into pan. 4. Disconnect drain line from pump and drain water into pan. To Restore Service: 1.Reconnect the water,drain and electrical power supply. 2.Turn on water and electrical power supply. 3.Fill both detergent cups and run dishwasher through a Heated-Wash cycle. 4.Check connections to make sure they do not leak. 16 Troubleshooting before calling for service Problem Dishwasher won't start Dishwasher beeps at the end of the cycle Rinse Aid light on Dishwasher operates too long Door may not be closed properly Shut the door completely make sure it is latched Power supply or power line is not connected Check and connect the power supply Delay Start option has been selected Refer Child Lock activated(selected models) Deactivate the child lock,refer to child lock section in this manual The rinse aid level is low Add rinse aid The dishwasher is connected to cold water Check the dishwasher,make sure it connected to the hot water supply The cycle time will vary due to the soil When heavy soil is detected,the auto,normal, pots&pan cycle will automatically increase the cycle time The sanitize option is selected When sanitize option is selected,the cycle time will be increase to meet the sanitized temperature request Water pressure is temporarily low Use you dishwasher when the water pressure is normal Make sure the dishwasher is connected to the hot water supply Try not use your dishwasher when hot water is being used elsewhere in the house Dishes are loaded too close together Load the dishes again as the manual introduced improper use of detergent Add detergent depending on the water hardness and the cycle you chose.Use fresh detergent. The selected cycle is not suitable for food soil condition Choose anther cycle for longer washing time Spay arms is blocked by some items Make sure the spay arm is rotated fluently Detergent dispenser is empty Dishes not drying enough Spots and filming on dishes Etching Detergent left in dispenser cup in this manual to rese It indicates the wash cycle finished, the dishwasher will beep The inlet water is low Dishes are not clean enough Solution Possible cause Fill rinse aid dispenser or increase the amount of rinseaid. Improper loading of dishes Load the dishes again as the manual introduction The cycle you chose did not included the drying. Choose the proper cycle with drying Water hardness is too high For extremely hard water install a water softener Improper loading of dishes Load the dishes again as the manual indicates Old or damp powder rinse aid is used Use fresh rinse aid Rinse dispenser empty Add rinse aid to the dispenser Using too much detergent Use less detergent if you have soft water The inlet water temperature exceeds 150 ℉ Lower the inlet water temperature Detergent may be too old Use fresh detergent Spray arm is blocked Load the dishes,making sure the spray arms are notblocked. 17 Troubleshooting Problem Solution Possible cause Detergent dispenser will not shut Improper operation of the detergent cover Add the detergent and rinse aid as indicated by the manual Water remains in the dishwasher Previous cycle has not finished orhas been interrupted Select the proper cycle as introduced by the manual Check the air gap if you have Make sure the disposer is empty if the dishwasher is connected to the disposer Drain is clogged Dishwasher does not drain properly Suds in the tub Dishwasher leaks Black or gray marks on dishes Drain hose is kinked Make sure the drain hose is properly connected to the sink Improper detergent is used Make sure to use only the automatic dishwasher detergent Excessive suds caused by using the improper detergent Make sure to use only the automatic dishwasher detergent Dishwasher is not level Leveling the dishwasher (seethe installation manual) Aluminum utensils have rubbed against dishes Chose a higher cycle Make sure the inlet water is no less than 120℉ Coffee and tea soil Using a spot cleaner to remove the soil Reddish stain Some tomato food will cause this,use of the rinse only cycle right after loading this will decrease the staining Detergent cup opening\Drain pump sound This is normal A hard object has entered the wash module. When the object is ground up,the sound should stop. If the noise persists after a complete cycle, Water valve is turn off Check if the water valve is turn on Door latch may not be properly seated Make sure the door is closed Stained tub interior Noises Dishwasher won't fill call for service. When some malfunctions come on, the appliance will display error codes to warn you: E1 Longer inlet time. Faucets is not opened, or water intake is restricted,or water pressure is too low. E4 Overflow. Some element of dishwasher leaks . E8 Failure of orientation of distributary valve. Open circuit or break of distributary valve. E9 Keep touching a button more than 30 seconds. Water or something on the button. If overflow occurs, turn off the main water supply before calling a service. If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher. 18
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Frequently Answers and Questions
What is the recommended water temperature for Thor Kitchen HDW2401SS?
The recommended water supply temperature is 120℉ or 149℉.
How do I start a wash cycle?
Close the dishwasher door and select the desired cycle and options. The indicator light above the selected pad will turn on. Then press the Start/Cancel pad.
How do I use the Child Lock feature?
To activate the Child Lock, simultaneously press the "Steam wash" and "Vortex wash" buttons. The corresponding indicator light will turn on.
What does the Air Exchange function do?
The Air Exchange function helps to keep the air inside the dishwasher fresh by exchanging the air every 6 hours.
What is the purpose of the Delay Start option?
The Delay Start option allows you to delay the start of a selected cycle for 1 to 24 hours.
When does the Clean indicator light turn on?
The Clean indicator light turns on after a cycle has finished.
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