COLLABORATE® PRO 300
USER GUIDE
ClearOne
5225 Wiley Post Way
Suite 500
Salt Lake City, UT 84116
Telephone
1.801.975.7200
FAX
1.801.303.5711
Email
tech.support@clearone.com
On the Web
www.clearone.com
COLLABORATE Pro 300
USER GUIDE
CLEARONE DOCUMENT
DOC-0156-001 REV 1.3 – October 2017
© 2017 ClearOne Inc. - All rights reserved. No part of this document may be
reproduced in any form or by any means without written permission from ClearOne.
Printed in the United States of America. ClearOne reserves specific privileges.
Information in this document is subject to change without notice.
NOTICE: This Class A device complies with Part 15 of the FCC rules and
Canadian ICES-003. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.
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TABLE OF CONTENTS
Chapter 1: Introduction ............................................................................................................... 6
IN THIS CHAPTER .................................................................................................................................................... 6
COLLABORATE PRO 300 OVERVIEW .................................................................................................................... 6
MAIN FEATURES ...................................................................................................................................................... 8
COMPARISON TABLE .............................................................................................................................................. 9
FEATURE HIGHLIGHTS ........................................................................................................................................... 9
Chapter 2: Getting Started ........................................................................................................ 10
IN THIS CHAPTER .................................................................................................................................................. 10
USING THE REMOTE CONTROL .......................................................................................................................... 10
NAVIGATION ARROWS AND ADDITIONAL BUTTONS......................................................................................... 12
USING THE ON-SCREEN MENU ........................................................................................................................... 13
SYSTEM ICONS ...................................................................................................................................................... 15
DISPLAYING SYSTEM INFORMATION ................................................................................................................. 16
COLLABORATE SETUP ......................................................................................................................................... 17
................................................................................................................................................................................. 18
Chapter 3: Configuration Basics .............................................................................................. 21
IN THIS CHAPTER .................................................................................................................................................. 21
CONFIGURING THE AUDIO ................................................................................................................................... 21
CONFIGURING THE CAMERA ............................................................................................................................... 22
CONTROLLING THE CAMERA .............................................................................................................................. 23
CONFIGURING THE DISPLAY ............................................................................................................................... 23
LAN SETTINGS ....................................................................................................................................................... 24
Wi-Fi SETTINGS ...................................................................................................................................................... 26
FIREWALL SETTINGS ............................................................................................................................................ 27
SOFTWARE UPDATES........................................................................................................................................... 28
Chapter 4: Video Collaboration ............................................................................................... 29
IN THIS CHAPTER .................................................................................................................................................. 29
STARTING LAN CALLS .......................................................................................................................................... 29
ENDING CALLS ....................................................................................................................................................... 31
MUTING THE VIDEO .............................................................................................................................................. 31
3|COLLABORATE PRO: User Guide
SWITCHING CALL VIEW MODES .......................................................................................................................... 31
USING PICTURE-IN-PICTURE (PIP) MODES ....................................................................................................... 32
CALL STATE INDICATIONS ................................................................................................................................... 33
USING CALL TONES .............................................................................................................................................. 34
DATA SHARING ...................................................................................................................................................... 34
Chapter 5: Quick Dialing Methods .......................................................................................... 38
IN THIS CHAPTER .................................................................................................................................................. 38
USING THE CONTACTS......................................................................................................................................... 38
USING THE RECENT CALLS ................................................................................................................................. 40
USING Directory ...................................................................................................................................................... 41
USING SPONTANIA CONTACTS ........................................................................................................................... 41
Chapter 6: Skype for Business Call ....................................................................................... 42
IN THIS CHAPTER .................................................................................................................................................. 42
STARTING SKYPE FOR BUSINESS CALLS ......................................................................................................... 42
STARTING SKYPE FOR BUSINESS MULTI CONFERENCE CALLS ................................................................... 43
USING SKYPE FOR BUSINESS CONTACTS ........................................................................................................ 46
Chapter 7: Advanced Settings ................................................................................................ 48
IN THIS CHAPTER .................................................................................................................................................. 48
PREFERENCE SETTINGS ..................................................................................................................................... 48
SECURITY SETTINGS ............................................................................................................................................ 49
CALL SETTINGS ..................................................................................................................................................... 50
PRESENTATION SETTINGS .................................................................................................................................. 51
ADMIN SETTINGS .................................................................................................................................................. 52
DIRECTORY PROPERTIES.................................................................................................................................... 53
H.323 PROTOCOL SETTINGS ............................................................................................................................... 54
SIP PROTOCOL SETTINGS ................................................................................................................................... 57
SPONTANIA SETTINGS ......................................................................................................................................... 58
EXCHANGE SETTINGS .......................................................................................................................................... 59
SKYPE FOR BUSINESS SETTINGS ...................................................................................................................... 59
Chapter 8: Spontania .............................................................................................................. 62
IN THIS CHAPTER .................................................................................................................................................. 62
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STARTING / JOINING A SPONTANIA MEETING .................................................................................................. 62
SPONTANIA SETTINGS ......................................................................................................................................... 63
PRESENTATION ..................................................................................................................................................... 68
PARTICIPANTS ....................................................................................................................................................... 69
END MEETING ........................................................................................................................................................ 70
Chapter 9:
Web Access and Management ............................................................................ 71
IN THIS CHAPTER .................................................................................................................................................. 71
ACCESSING COLLABORATE PRO VIA BROWSER ............................................................................................. 71
DOWNLOADING COLLABORATE SHARE ............................................................................................................ 72
IMPORTING/EXPORTING THE LICENSE .............................................................................................................. 73
SENDING RUNNING TEXT IN A CALL .................................................................................................................. 74
VIEWING CALL STATUS ........................................................................................................................................ 75
PERFORMING SYSTEM UPGRADE ...................................................................................................................... 76
PERFORMING SYSTEM BACKUP ......................................................................................................................... 76
PERFORMING SYSTEM RESTORE FROM BACKUP FILE .................................................................................. 77
PERFORMING SYSTEM RESTORE FROM FTP ................................................................................................... 79
ACCESS TO SYSTEM RECOVERY WITH USB DEVICE ...................................................................................... 80
Chapter 10: Telnet Commands ................................................................................................. 81
ENABLING THE TELNET API ................................................................................................................................. 81
DESCRIPTIONS OF THE TELNET API (COLLABORATE PRO) ........................................................................... 81
DESCRIPTIONS OF THE TELNET API (SPONTANIA) .......................................................................................... 85
DESCRIPTIONS OF THE TELNET API (Skype for Business) ................................................................................ 88
Chapter 11:
Specifications .................................................................................................. 91
Chapter 12:
Network Requirements ...................................................................................... 94
IN THIS CHAPTER .................................................................................................................................................. 94
SYSTEM PLACED IN DMZ: .................................................................................................................................... 94
SYSTEM PLACED IN LAN: ..................................................................................................................................... 94
5|COLLABORATE PRO: User Guide
Chapter 1: Introduction
IN THIS CHAPTER
This chapter introduces the COLLABORATE Pro 300 video collaboration system and
includes the following sections:
COLLABORATE Pro 300 Overview
Main Features
Comparison Table
Feature Highlights
COLLABORATE PRO 300 OVERVIEW
The COLLABORATE Pro 300 is a high-definition executive videoconferencing system,
featuring laptop sharing, dual display and more.
COLLABORATE Pro 300 provides an interface to videoconferencing via its plug-and-play
application-in-a-box, providing on-screen operation controls and advanced call control options
during conferencing. Utilizing the newest H.264 video standard and clear, crisp audio, the
COLLABORATE Pro 300 brings users face-to-face with other people and organizations.
COLLABORATE Pro 300 incorporates advanced data sharing capabilities, allowing you to
connect to a laptop or PC (cabled or wireless) for data sharing.
COLLABORATE Pro 300 is ideal for users who need a powerful videoconference solution,
powered by ClearOne’s COLLABORATE Pro software.
Various accessories, such as a PTZ camera, ClearOne CHAT 150C and DataPoint HD – can
be installed and integrated as part of the COLLABORATE Pro 300 system.
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NOTES:
For more information about the COLLABORATE Pro 300 physical
installation, including the connection of cables and devices to
COLLABORATE Pro 300, refer to the COLLABORATE Pro 300
Quick Setup Guide.
For the complete technical specifications, refer to the COLLABORATE Pro 300
datasheet.
7|COLLABORATE PRO: User Guide
MAIN FEATURES
COLLABORATE Pro 300 allows you to call a destination via LAN, and to interact via video and
data-sharing during calls. Some of the primary capabilities of the system include:
Point-to-point connections
Data sharing
-connected laptop or wireless via network.
COLLABORATE share.
Side-by-side Picture-In-Picture (PIP) view
Calling via Contacts or Recent calls
Calling via online directories
Calling Via URI
Configurable audio, video and displays, and automatic answering
Display on-screen running text to all participants via Web management during a call
Supports ClearOne CHAT 150C Speakerphone
Supports ClearOne Unite 150 camera
Far End mute indicator
Telnet interface
Communicating in standalone mode, COLLABORATE Central mode and gatekeeper
mode
Turn unit into sleep mode and wake it up using the remote control
Web-based management
Regulatory Compliance: UL, CSA (cUL), TUV, TUV-CB, CE-LVD, CE, FCC Class B,
BSMi, VCCI, C-Tick, RoHS.
Skype For Business native integration.
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COMPARISON TABLE
The following table specifies the differences between the various models of COLLABORATE
Pro.
COLLABORATE Pro 300 Series COLLABORATE Pro 600 Series COLLABORATE Pro 900 Series
Max Tx
1080/30
1080/60
1080/60
Max Rx
1080/60
1080/60
1080/60
MCU
-
Up to 1+8
Up to 1+8
Recording
-
√
√
Streaming
-
√
√
Data via USB
√ (Only on idle mode)
√
√
DataPoint (Optional)
√
√
√
Multiple Cameras
-
√
√
Bandwidth
Up to 4 Mbps
Up to 6 Mbps
Up to 6 Mbps
H.239 Dual Video
support
√
√
√
PTZ camera
√
√
√
Balanced Audio
-
√
√
Audio Device
CHAT 150C Speakerphone
CHATAttach 150 Speakerphone
CONVERGE Pro
Notes:
The display resolution must be set to 1920x1080 when the
received resolution is 1080. Otherwise you may encounter video
issues.
FEATURE HIGHLIGHTS
Small and compact unit
Single or dual monitor display
RF Remote control – install the unit in a closet
SSD Storage for faster operation and added resiliency
9|COLLABORATE PRO: User Guide
Chapter 2: Getting Started
IN THIS CHAPTER
Once the COLLABORATE Pro 300 unit is installed, connected and turned on, it is ready for
use. This chapter describes the following basic operations:
Using the Remote Control
Using the On-Screen Menu
System Icons
Displaying System Information
USING THE REMOTE CONTROL
You can navigate the COLLABORATE Pro on-screen graphic user interface (GUI) using the RF
remote control, bundled with the unit.
Pressing any button on the remote control activates the on-screen GUI, which appears on top of
the camera/videoconference picture.
The remote control includes the following button types:
Alphanumeric Keypad
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Command Buttons
Navigation arrows and Additional Buttons
ALPHANUMERIC KEYPAD
The remote control includes an alphanumeric keypad with buttons from 0 to 9. In the Dot button
you can find the following signs: '.'',', '*', '#', '^', '@', '$', ':', '=', '-', '_'.
In addition, Clear button to erase entered characters.
In different windows, you can toggle between numbers and letters, depending on the field.
Some fields accept numbers only.
Switch between letters and numbers by pressing a few times on the corresponding key
When DTMF dialing is requested, use the numeric keypad.
COMMAND BUTTONS
The following command buttons are available on the remote control:
Button Image
Button Name
Command
Power
Turn system into sleep mode
Wake up system
Status
Display the system information
Display the current call status
Show the on-screen online help
Data
Open presentation menu
Phone Book
Open the phone book
Input
Change wireless main sender
Far End
Control the position (PTZ) of the camera at the
near/far end
Player Controller
N/A
Preset: Recall
Recall a camera PTZ preset position
Preset: Set
Set a camera PTZ preset position
Picture-In-Picture (PIP)
Toggle the PIP position (5 positions + Side-bySide)
Change wireless layout
Recent Calls
Display the current Recent Calls
Mute Mic
Mute the local microphone
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Button Image
Button Name
Command
Recording
N/A
Streaming
N/A
Settings
Open the settings menu
Mute Video
Temporarily disable the local video camera and
its transmission
Delete
Delete characters
White Board
Open Spontania white board
NAVIGATION ARROWS AND ADDITIONAL BUTTONS
Using the navigation arrows and the OK button, you can navigate the GUI
menus/options in four directional movements: Up, Down, Left and Right.
Navigation Arrows
In addition to the navigation arrows, the following buttons are available around it:
Back – Returns to the previous step/window without saving changes
Menu/OK – Selects/activates a highlighted GUI item/function (highlighted in orange on
the screen)
Zoom In/Out – Zooms in or out with the camera
Make Call – Start a new call
End Call – End the current call or close the GUI.
NOTE: The red End Call button can also be used for turning off or
restarting the unit. Press and hold the button until the power
confirmation prompt appears.
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USING THE ON-SCREEN MENU
The on-screen menu enables you to navigate COLLABORATE Pro options prior to and during a
videoconference call. The main menu is accessed using the remote control (see Using the
Remote Control).
To display the COLLABORATE Pro main menu:
Press OK on the remote control.
Navigate the COLLABORATE Pro menu using the remote control. To expand
menu options:
Press the up arrow () on the navigation arrows when the expandable option is selected.
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To access a category/option:
Press OK when the category/option is selected (highlighted in orange).
To collapse the menu options:
Press Back on the remote control.
The following menu buttons may appear occasionally in the GUI (appear in the context of
use):
GUI Button
Label
Function
OK
Save changes
Back
Return to the previous window without saving
changes
Apply
Apply changes
Restore Defaults
Cancels all user-defined settings and returns the
unit to its factory default settings
Open
Open the selected folder/file
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SYSTEM ICONS
The following icons indicate the different behaviors of the system.
Icon Image
Meaning
Mute Speaker
Mute Microphone
Far End Microphone Mute
No Network
Far End Camera Control (FECC)
Do Not Disturb
Central Registration
Central Registration Failed
Gatekeeper Registration
Gatekeeper Registration Failed
Far End Recording
Encrypted Call
Audio Only Call
SIP Registration
SIP Registration Failed
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DISPLAYING SYSTEM INFORMATION
Whenever the COLLABORATE Pro unit is turned on, you can view the system status details.
Different details are displayed when the unit is in idle state or in an ongoing videoconference
session.
To display the current system status details:
Press Status (
) on the remote control. The Information window appears.
When COLLABORATE Pro is in the idle state, the Information window displays the
following information:
System ID – System ID as defined in the system settings (see Preference Settings)
System Model – COLLABORATE Pro model
Software Version – Software version of the COLLABORATE Pro application.
License Installed – COLLABORATE features that available with the installed license.
Server – The current operation mode:
o Not registered – The unit is not connected to a COLLABORATE Central server or a
gatekeeper.
o COLLABORATE Central – The unit is connected to a COLLABORATE Central
server
o Gatekeeper – The unit is connected to a gatekeeper server.
o SIP Proxy – The unit is connected to a SIP proxy server.
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Serial Number – The unit unique serial number.
MAC Address – MAC address of the COLLABORATE Pro unit
IP Address – IP Address of the COLLABORATE Pro unit, as automatically assigned by the
DHCP server or as manually configured via Settings>Admin>IP. You can use this IP
Address to access and manage the unit via a browser (see Accessing COLLABORATE Pro
via Browser)
NOTE: During a videoconference call, you can display
additional/different relevant information by selecting Call Status /
Call Statistics in the Status window.
COLLABORATE SETUP
When system is loaded for the first time (after restore defaults), the setup wizard is displayed on
screen in order to configure the basic settings:
1. General:
Name – System name used to identify the system when using DNS dialing.
Language – Select the desired language for the user interface. Click Apply.
(A system restart is required after changing the system language.)
Time Zone – Select your country time zone.
Time – If not already set, enter the current time.
Date – If not already set, enter the current date.
Select Next.
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2. Network:
Obtain Address from DHCP Server – Select the checkbox to obtain an IP Address
from a DHCP server.
IP Address – Set the IP Address for this system. If using a DHCP server, the
address obtained from the DHCP server is displayed.
Subnet Mask – Set the subnet mask number for your network. If using a DHCP
server, the address obtained from the DHCP server is displayed.
Default Gateway – Set the IP Address of the default gateway router. If using a
DHCP server, the address obtained from the DHCP server is displayed.
Obtain DNS Automatically – Use the DHCP server to decide your DNS server
address. If you do not select Obtain address from DHCP server, fill in the following
fields:
o DNS Server – Set the IP Address of the DNS server. If using a DHCP server, the
address obtained from the DHCP server is displayed.
o Additional DNS Server – Alternative DNS server, to be used in case the first
DNS server defined can’t supply the needed services.
o DNS Suffix – Set the DNS domain suffix to be used by this system.
Ethernet Speed – Displays the network interface speed.
Select Next.
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3. Proxy:
Enter your organization proxy server address. For any assistance use your organization’s
network manager.
4. License:
Activate Spontania license by following the instructions:
1. Open web browser and navigate to http://activation.spontania.com.
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2. If your company doesn’t have a Spontania account, choose ‘No’ option.
3. Fill the required fields in order to create a new administrator account to activate
Spontania license, and press ‘Activate’.
4. ‘Spontania license is activated’ message will appear and you can use your Spontania
application.
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Chapter 3: Configuration Basics
IN THIS CHAPTER
This chapter explains the basic configuration options and includes the following sections:
Configuring the Audio
Configuring the Camera
Controlling the Camera
Configuring the Display
Configuring the LAN
Configuring the Wi-Fi
Configuring the Firewall
Updates
CONFIGURING THE AUDIO
The audio input/output must be configured so that you will be able to hear and be heard
properly in videoconferences.
To access the audio settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote control’s navigation arrows, select Settings> System>Audio. The Audio
Settings window appears.
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To configure the audio settings:
3. In the Audio Settings window, set the following properties of the selected audio input.
USB devices can be used if the system supports external USB hardware.

Audio Input – Verify CHAT 150C is your audio input device.

Audio Output – Verify CHAT 150C is your audio output device.
o Play – This button plays a recorded audio for use in setting output levels. Adjust
the desired volume level (using the volume keys) for your audio output device.

Microphone Level – Adjust the microphone sensitivity level in percentage (%)
4. Select Apply.
CONFIGURING THE CAMERA
Before you begin videoconferencing, you need to make sure that the camera connected to the
COLLABORATE Pro is properly configured. Camera is configured via the Camera Settings
window.
To access the camera settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote control’s navigation arrows, select Settings > System > Camera.
The Camera Settings window appears.
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To configure the camera settings:
3. In the Camera Settings window, select the correct options from the Source.
NOTE: COLLABORATE Pro supports PTZ cameras only.
2. Optional: Set the percentage (%) of Color, Contrast, Brightness, and Hue. You can leave
the default settings of these parameters unchanged.
3. Select the correct option from the Camera Model.
4. Select the Allow Far End Camera Control (FECC) check box to enable the
remote side to control your camera (unavailable when working with SIP).
5. Select Apply to apply the changes without leaving this window, or select OK (in the
GUI) to save the changes and close the Camera Settings window.
CONTROLLING THE CAMERA
You can control the camera position using the remote control’s arrows on idle mode or during a
videoconference. To control the camera’s zoom use the zoom-in / zoom-out button.
During a videoconference, you can control the remote side’s camera by pressing on Far-End
button on remote control and then using the arrows.
CONFIGURING THE DISPLAY
The display settings determine the method by which video is displayed on the screen. Adjust
the display settings depending on the room you are using for videoconferencing and on your
distance from the screen.
NOTE: The term “screen” refers to any type of monitor you are
using (LED, LCD, and so on).
To access the display settings:
1. Press OK on the remote control. The main menu appears.
4. Using the remote control’s navigation arrows, select Settings>System > Display.
The Display Settings window appears.
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To configure the basic display settings:
1.
Display Mode (Configured automatically) –
o Single Mode – Both videoconference parties are displayed on a single screen.
o Dual Mode – Conferences are displayed on two screens.
NOTE: Incoming resolution in dual mode is limited to 1080@30.
Display Remote on Main – When using multiple monitors, display the remote side on
the main display. Uncheck to display the remote on the secondary monitor.
Device and Resolution – Select an option from the lists.
Keep Aspect Ratio – Select this option to keep the original aspect ratio on screens
that have different aspect ratio.
Secondary Display Used For Data Only – Select to use secondary monitor only
when data is sent / received.
2. Click OK.
LAN SETTINGS
In the LAN Settings window you can configure TCP/IP networking parameters for
COLLABORATE.
To edit system settings:
1. Select Settings>System>LAN. The LAN Settings window appears.
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2. In the System Settings window, set the following options and parameters
Obtain Address from DHCP Server – Select the checkbox to obtain an IP Address
from a DHCP server.
IP Address – Set the IP Address for this system. If using a DHCP server, the
address obtained from the DHCP server is displayed.
Subnet Mask – Set the subnet mask number for your network. If using a DHCP
server, the address obtained from the DHCP server is displayed.
Default Gateway – Set the IP Address of the default gateway router. If using a
DHCP server, the address obtained from the DHCP server is displayed.
Obtain DNS Automatically – Use the DHCP server to decide your DNS server
address. If you do not select Obtain address from DHCP server, fill in the following
fields:
o DNS Server – Set the IP Address of the DNS server. If using a DHCP server, the
address obtained from the DHCP server is displayed.
o Additional DNS Server – Alternative DNS server, to be used in case the first
DNS server defined can’t supply the needed services.
o DNS Suffix – Set the DNS domain suffix to be used by this system.
Ethernet Speed – Displays the network interface speed.
NOTE: Modify these settings only if they are required in your
network.
2. Select Apply.
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Wi-Fi SETTINGS
You can use “COLLABORATE Share” feature via external Wi-Fi network while your system is
located in the corporation LAN network.
To access the Wi-Fi settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote control’s Navigation arrows, select Settings>System > Wi-Fi.
The Wi-Fi Settings window appears.
To configure the Wi-Fi settings:
1.
2.
3.
4.
5.
6.
7.
Available Network – List of all available Wi-Fi networks in your range. Select the
desired network you want to connect.
Connect Automatically – Check this option to allow auto connection to the selected
Network while the network is available.
Connection Status – Displays the status of the Wi-Fi connection.
Network Name – Displays the network SSID.
IP Address – Displays the Wi-Fi network IP address.
Connection Speed – Displays the connection rate.
Signal Strength – Displays the Wi-Fi signal strength. For better strength, put your
COLLABORATE close to the router.
Once Wi-Fi was set and connected, verify that the “COLLABORATE Share” sender is located
with the same COLLABORATE Pro 300 Wi-Fi network.
Load “COLLABORATE Share” sender application and select the COLLABORATE Pro 300
receiver from the list.
NOTE: While connection speed or Signal Strength is low you may
encounter low video quality.
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FIREWALL SETTINGS
The Firewall Network Settings contain your system's identification configuration on the local
network.
NAT helps protect a LAN from exposure to unwanted traffic by providing one single external
address to remote users. NAT uses a system of local and external addresses to hide a LAN's
users from other networks. A NAT server translates local parties' addresses to an external
address, which is then used to identify the local party to remote parties. Therefore, remote
parties use this external address to call the local party, without knowing its actual local address.
To access Firewall/NAT Settings:
1. Select Settings>System>Firewall. The Firewall window appears.
2. In the Firewall window, set the following options and parameters:
Enable DNS Address – Allows the use of DNS for outgoing calls to other parties by a
defined computer name.
NAT Mode:
o Disabled – Callers to the organization LAN are not identified.
o Manual – Enter your external IP Address. The NAT device maps this to your
internal extension number.
o Automatic – The NAT device recognizes your IP Address and maps it to your
internal extension number when you dial out through your organization LAN.
NAT Address – If your organization uses NAT when communicating with parties in
another LAN or WAN, type the external address for your videoconferencing device.
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Tunneling Port – The default tunneling port is 443. Tunneling is available only when
working with COLLABORATE Central.
Use HTTP Proxy – If your organization uses Proxy server, configure in the Proxy
Address and Proxy Port.
Send Media as HTTP – Disguising tunneling traffic as HTTP.
SOFTWARE UPDATES
Configure automatic software updates or check for updates.
To access the update settings:
1. Press OK on the remote control. The main menu appears.
2. Using the remote control’s Navigation arrows, select Settings>System > Update.
The Update Settings window appears.
To configure the updates settings:
1.
2.
Automatic Check For Updates – Choose this option for often update check. If an update
is available, you will get a proper message on screen and you can choose to update or
not.
Check Now – Check for updates at this moment. If an update is available, you will get a
proper message
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Chapter 4:
Video Collaboration
IN THIS CHAPTER
This chapter explains the video collaboration basics and options using COLLABORATE Pro,
and includes the following sections:
Starting Calls
Auto-Answering Calls
Ending Calls
Muting the Video
Switching Image Modes
Switching Call View Modes
Using Picture-In-Picture (PIP) Modes
Call State Indications
Using Call Tones
Data Sharing
STARTING LAN CALLS
You can start a manual call to a network IP Address that you type in the New Call bar.
To start a call using the manual dialer:
1. Select Conference > SIP / H.323 Call. The New Call bar appears.
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2. Select the type of call you want to make:
H.323 or SIP – an IP-based call via the connected local network (LAN).
3. In the Type a Number/Name field, type the IP Address to which you want to call.
Alternatively, instead of an IP Address, you can also use an Alias, E.164 number, or a DNS
Address (if such are defined on your network).
To type numbers, make sure that the 123 option is selected.
To type letters and numbers, make sure that the ABC option is selected.
4. Select the maximum bandwidth for the video call and press Call. For audio only call
press Audio Call.
NOTE: Audio only call bandwidth is 64 Kbps.
For video call, you can also press the Make Call (green button) on the remote control.
The Calling screen appears.
When the call is answered on the far end, the system switches to the Call mode.
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AUTO-ANSWERING CALLS
The auto-answer option is found in the Call Settings window (see Call Settings).
When the auto-answer option is not selected and an incoming call is received, a message is
displayed on the screen. You can accept or reject the call using the buttons on the remote
control or via the screen message.
ENDING CALLS
You can disconnect the current videoconference call at any time. To end the current call:
On the remote control, press the red End Call button,
– or –
Select Conference>Hang Up in the GUI and then press OK on the remote control.
MUTING THE VIDEO
Muting during a videoconference is a preference which is selected via the remote control.
When you press Mute Video during a call, the remote side sees the Mute Video BMP image,
which indicates that your video source has been mute.
SWITCHING CALL VIEW MODES
Depending on the type of screen and video interface you are using (HDMI / Mini Display port); a
call may be displayed in single, dual or presentation mode.
SINGLE MODE
Single mode presents a single screen showing the output of the local video camera in the
Picture-In-Picture (PIP) screen area (see Using Picture-In-Picture (PIP) Modes) and the
output of the remote video camera on the main screen area.
DUAL MODE
Two screens: one showing the output of the local video camera, and a second screen
showing the output of the remote video camera.
When Secondary Display Used For Data Only is checked, the conference will be in a
single mode. Once data is shared, the second monitor will display the data.
NOTE: Session bandwidth is limited to 1536 Kb on dual mode and
Resolution is limited to 1080@30.
PRESENTATION MODE
When laptop is displayed in data sharing mode, the remote video is shown in a PIP area, while
the laptop is presented on the main screen area.
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USING PICTURE-IN-PICTURE (PIP) MODES
When a conference begins, the local video appears on the monitor in a small rectangular inset
located in the upper left corner of the larger remote video display. This display mode is called
Picture-In-Picture (PIP).
Each time you press the PIP button on the remote control, the PIP image rotates counterclockwise to the next corner of the screen. Pressing the PIP button after the PIP completes a
rotation to all corners then hides the PIP image, and starts again on a subsequent button
press.
The default video mode is PIP 1, in which the local caller’s video is displayed in the small
upper-left corner, while the remote person is viewed in the large area of the screen. The
other modes are:
PIP 2 – The local caller sees only the remote person.
PIP 3 – The local caller is viewed in the small upper-right corner, while the remote
person is viewed in the main area of the screen.
PIP 4 – The local caller is viewed in the small lower-right corner, while remote person is
viewed in the large area of the screen.
PIP 5 – The local caller is viewed in the small lower-left corner, while remote person is
viewed in the large area of the screen.
PIP 6 – The local caller is viewed on half the screen and the remote person is viewed on
the other half, also known as side-by-side view.
NOTE: When data is shared, the remote video and the data are
displayed side by side on the screen (This option is unavilable
while sharing via COLLABORATE Share option).
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CALL STATE INDICATIONS
Various call states are represented by icons on the screen when videoconferencing is
taking place.
GUI Icon
Indication
The current call is encrypted
The local microphone is muted
The local speaker is muted
Far End mode is on (You can control the remote side camera)
Local network disconnection
Unsuccessful COLLABORATE Central registration
Successful COLLABORATE Central registration
Unsuccessful gatekeeper registration
Successful gatekeeper registration
Currently on Audio session.
SIP registration.
SIP Registration failed.
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USING CALL TONES
When making calls the call operator can request a Password or DTMF tone to connect.
OPERATOR REQUEST FOR PASSWORD
The Operator can request you to access a conference password to proceed with the call. To
enter a conference password:
Use the remote control, and press the numeric pad.
The screen shows DTMF message: "DTMF signal **** sent" representing the numbers
pressed on the keypad.
OPERATOR REQUEST FOR TELEPHONE TONE
The Operator can request you to connect using a dial-tone to proceed with the call. To
enter DTMF tone:
Use the remote control, dial using the numeric pad.
The screen shows DTMF message: "DTMF signal **** sent" representing the numbers
pressed on the keypad.
DATA SHARING
Data Sharing can be accessed via the menu or via Data on the remote control. Data Sources
are selected inside the Presentation menu. Press Data a second time to stop the data
sharing.
CONNECTING THE DATAPoint
In order for the system to recognize data sources, you need to be connected to the DataPoint.
To choose a data source:
1. Select Presentation on the main menu. The Data Sharing menu opens.
2. Select DataPoint.
3. Select Wireless option to share data using COLLABORATE Share
CONNECTING A USB FLASH DRIVE
You can view on idle mode files that are stored on a portable USB flash drive. To view
and share files from a USB flash drive:
1. Insert a USB flash drive to one of the COLLABORATE Pro USB ports. The
message "USB device inserted" is displayed.
2. Select Presentation>USB. The File Selection window appears.
4. Select the file you want and then press OK on the remote control. The following files are
supported: *.jpg, *.jpeg, *.gif, *.png, *.tiff, *.tif, *.bmp, *.wmf, *.mpg, *.mpeg, *.wmv, *.mp4,
*.avi, *.pdf, *.pps, *.ppt, *.doc, *.rtf, *.xls, *.xlsx, *.pptx, *.ppsx and *.docx.
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5. Select Open. The file is displayed.
SHARING WIRELESS
You can view and share your PC desktop or any open application via network using
COLLABORATE Share feature. To define wireless settings, please follow the Presentation
settings.
To view and share wireless:
1. Download COLLABORATE Share application from the web interface (More information in
web
section).
2. Ensure that the computer you are going to be using is connected to the network. Your
computer can be connected to corporation’s network or to external Wi-Fi network.
3. Start “COLLABORATE Share” Software by double-clicking on the desktop Icon
5. Select a meeting from the meeting list and enter code number if required.
6. Choose content to be shared between desktop and all available applications.
7.
Select Presentation>Wireless. Wireless data sharing is starting.
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.
COLLABORATE Share CONTROLLERS
While wireless is shared, you can manage your sharing from “COLLABORATE Share”
controllers.
Button Image
Button Name
Signal Strength
Pause
Play
Full view
Compact view
Spotlight
Command
Displays the signal strength of your
COLLABORATE Share connection
Pause the current share
Resume the paused shared
Switch the COLLABORATE share to full view
Switch the COLLABORATE share to normal view
When several “COLLABORATE Share” are
connected to the system, use this icon to move
the chosen stream into the main area
Display
When several “COLLABORATE Share” are
connected, use this icon to change the
displayed layout
Layout
“COLLABORATE Share” layout option:
Mosaic / Full Screen / Preview
Dual display
When two monitors are connected to the unit, You
can also choose which monitor will display the
data.
You can also use “COLLABORATE Share” application while it is connected to Wi-Fi network and
the COLLABORATE Pro is connected to the corporation network.
(Please refer to Wi-Fi settings)
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DATA SHARING ON IDLE MODE
It is possible to share data on idle. Connect USB drive, DataPoint or COLLABORATE Share,
and share the desired data. You can press ‘PIP’ button on the remote control in order to see
your data and your main camera side-by-side.
Sharing Data with Audio
When sharing a PC, COLLABORATE Pro is mixing the audio channels into one channel so the
data audio as well as unit microphone could be heard. During the sharing, the volume buttons
control the media volume (PC or movie) on the local side and on the remote side.
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Chapter 5: Quick Dialing Methods
IN THIS CHAPTER
This chapter describes the different quick dialing methods that are available in
COLLABORATE Pro, and includes the following sections:
Using the Contacts
Using the Recent Calls
Using Online Directories
Using Spontania Contacts
USING THE CONTACTS
The Contacts enables you to make calls to addresses stored on the local system. You can
add frequently used addresses to the Contacts.
USING THE CONTACTS VIA THE REMOTE CONTROL
You can select the Contacts using the remote control. To select the Contacts via the remote
control:
1. On the remote control, press Phone Book (
). The Contacts window appears.
2. In the Contacts tab, select the number to dial, and then press Make Call button
(
) on the remote control.
USING CONTACTS VIA THE COLLABORATE PRO GUI
You can display the Contacts using the COLLABORATE Pro GUI menus. To select the
Contacts via the COLLABORATE Pro GUI:
1. Select Conference>Contacts. The Contacts window appears (use the left arrow button
to skip to the left tabs).
2. In the Contacts tab, select the number to dial, and then press Make Call button
( ) on the remote control.
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USING THE CONTACTS VIA THE NEW CALL BAR
You can select the Contacts from the New Call bar. To select the Contacts via the New Call
bar:
1. Select SIP / H.323 Call or Spontania Meeting on the main menu. The New Call bar,
appears.
2. In the New Call bar, select Address Book. The Contacts window appears. (Use the
navigation arrows left button to skip to the left tabs)
3. In the Contacts tab, select the Contact to dial, and then press Make Call button
( ) on the remote control.
ADDING ENTRIES TO THE CONTACTS
You can add frequently used addresses to the Contacts list from where calls can be made
directly.
To add a new contact to the Contacts list:
1. In the Contacts, select Add and press OK. The Name/Address bar opens.
2. Type in the new contact’s name and IP Address, and then select Save. The new contact is
added to the Contacts list.
NOTE: You can also set the dialing method (H.323 or SIP) and the
bandwidth that you want to use specifically for the contact that you
add.
EDITING ENTRIES IN THE CONTACTS
You can edit frequently used numbers already in the Contacts list and save them for
repeated use.
To edit a contact’s details in the Contacts list:
1. In the Contacts list, select the entry you want to edit and then press OK on the remote
control.
2. Select Edit in the GUI. The Name/Address bar opens.
3. Edit the contact name and IP Address, and then select Save.
NOTE: If necessary, you can change the dialing method (H.323 or SIP) and
bandwidth that are used specifically for the contact that you edit.
DELETING ENTRIES FROM THE CONTACTS
You can delete and thus manage Contacts entries when they are no longer in use.
To delete a contact from the Contacts:
1. In the Contacts, select the contact you want to delete, select Delete and then press OK.
The following message is displayed: "Are you sure?"
2. Select Yes to delete, or No to cancel.
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USING THE RECENT CALLS
Log entries are automatically logged to the Recent Calls when an outgoing call is made or
when an incoming call is received. You can add log entries to the Contacts, or delete them from
the Recent Calls log.
NOTE: Log entries cannot be edited.
USING THE RECENT CALLS VIA THE REMOTE CONTROL
To select the Recent Calls via the remote control:
1. On the remote control, press Recent Calls (
) – or – on the Main Menu, select
Conference>Recent Calls. The Recent Calls window appears.
2. Select the enrty and press Dial.
DISPLAYING THE RECENT CALLS FROM THE CONTACTS
To display the Recent Calls via the Contacts:
In the Contacts, select Recent Calls by pressing up with the navigation arrows and
scrolling up.
ADDING A RECENT CALLS ENTRY TO THE CONTACTS
You can add entries for Recent Calls to the Contacts for reuse later. To add Recent Calls entry
to the Contacts:
1. In the Recent Calls, select the entry you want to add to the Contacts and then press OK on
the remote control.
2. Select Add. The Name/Address bar appears.
3. Edit in the contact Name or Address if needed, and then select Save. The log entry is
added to the Contacts.
CLEARING THE RECENT CALLS
You can delete and thus manage Recent Calls when you do not require them any longer. To
delete a Recent Calls or clear the entire log:
1. In the Recent Calls window, select which log entry to delete.
2. Select Delete to delete just the selected entry, or Clear All to delete all entries, and then
press OK. The following message is displayed when clearing all: "Are you sure?"
3. Select Yes to delete, or No to cancel.
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USING Directory
The Directory is an external directory which can be used for calling. If you are registered in the
Directory, you can view the Directory in the Contacts under the Directory tab.
ACCESSING A DIRECTORY VIA THE REMOTE CONTROL
To access the Contacts via the remote control:
1. On the remote control, press the Contacts button. The Contacts opens.
2. Select the Directory tab, and on the number to dial press Dial.
ACCESSING THE DIRECTORY VIA THE CONTACTS
To access the Directory via the Contacts:
1. In the Contacts, select Directory by pressing down with the navigation arrows.
2. Select the Directory tab, select the number to dial and press Dial.
USING SPONTANIA CONTACTS
When your system is registered to Spontania server (See Spontania settings), all users that
are registered to this server will appear in Spontania contacts list.
To access the Contacts via the remote control:
1. On the remote control, press the Contacts button. The Contacts opens.
2. Select the Spontania tab.
3. Select Online / Away contact and press Dial.
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Chapter 6: Skype for Business Call
IN THIS CHAPTER
This chapter describes the methods that are available in Skype for Business calling and includes
the following sections:
Starting Skype for Business calls
Starting Skype for Business Multi Conference Calls
Presentation sharing
Display Layouts
Join scheduled Skype for Business Meetings
STARTING SKYPE FOR BUSINESS CALLS
In order to start a Skype for Business call follow these step-by-step instructions:
1. Make sure you’re logged in to a Skype for Business server (to register your system to a
Skype for Business server, refer to Skype for Business settings). To verify registration,
Press the info button (
) on remote control and check if you are registered to a Skype
for Business server.
2. Select Conference > Skype for Business > Contacts, and select the name of the
contact you want to call.
Guide to status icons:
Available - Online and Available
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Away - Logged on but have been away from system for a period a time
Busy – In a conference call
Off Line – Not signed in
STARTING SKYPE FOR BUSINESS MULTI CONFERENCE CALLS
If you need to add more people to your conference call, you can select their names from your
Contacts list:
1. Make sure your contacts are available by checking their present status first.
2. Select contact from the list, and then click Dial.
Participants - During a Skype for Business call, click on the Participants menu to see all of the
Participants in the call
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PRESENTATION SHARING



HDMI Input
Wireless Presentation
USB
DISPLAY LAYOUTS
Dual Displays: one display showing the presentation, the second display showing the far-end
video:
44 | C O L L A B O R A T E P R O : U s e r G u i d e
Dual Displays: one display showing the near-end video, the second display showing the far-end
video
Voice Switched Mode: displays the party that is talking in a point-to-point, or multi-party calls.
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JOIN SCHEDULED SKYPE FOR BUSINESS MEETINGS
A meeting Reminder will pop-up for scheduled Skype for Business meetings.
USING SKYPE FOR BUSINESS CONTACTS
When your system is registered to a Skype for Business server (see Skype for Business
settings), all users that are registered to this server will appear in the Skype for Business
contacts list.
To access the Contacts via the remote control:
1. Select Conference > Skype for Business > Contacts, and select the name of the
contact you want to call.
2. Select Online / Away contact and press Dial for video call or Audio Call for Audio
only call.
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Guide to status icons:
Available - Online and Available
Away - Logged on but have been away from system for a period a time
Busy – In a conference call
Off Line – Not signed in
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Chapter 7:
Advanced Settings
IN THIS CHAPTER
This chapter covers the advanced settings for COLLABORATE Pro, and includes the following
sections:
Preference Settings
Security Settings
Call Settings
Admin Settings
Directory Properties
H.323 Protocol Settings
SIP Protocol Settings
Spontania Settings
Exchange Settings
Skype for Business Settings
PREFERENCE SETTINGS
The preference settings define general system properties.
To configure preference settings:
1. Select Settings>General> Preference. The preference Settings window appears.
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2. In the Preference Settings window, set the following options and parameters.
System ID – System ID used to identify the system when using DNS dialing.
Name – Set the system title that will represent the unit during a session.
Language – Select the desired language for the user interface. Click Apply.
(A system restart is required after changing the system language.)
Time Zone – Select your country time zone.
Time – If not already set, enter the current time.
Date – If not already set, enter the current date.
Sleep Timeout – Duration of idle time (in minutes) before the system goes into
sleep mode.
3. Select Apply.
SECURITY SETTINGS
To configure security settings:
1. Select Settings>General>Security. The Security Settings window appears.
2. In the Security Settings window, set the following options and parameters

Enable Web Server – Select this option to allow Web access to the COLLABORATE Pro
unit via a browser. If you enter a password, Web users will be required to enter the same
password when they access the unit. (For more information, see Web Access and
Management).

Enable Telnet Interface – Select this option to allow access to the COLLABORATE Pro
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unit via a Telnet-based terminal. If you enter a password, Telnet users will be required to
enter the same password when they access the unit.

Enable Password for Settings –
o Advanced - Selecting this option restricts the access to the advanced settings of
the unit, which are: Admin, IP, Directory, H.323, SIP, Firewall and Spontania.
o All - Selecting this option restricts the access to all settings of the unit.
CALL SETTINGS
In the Call Settings window you can define miscellaneous technical settings that affect how
video collaboration calls are performed by default.
To configure call settings
1. Select Settings>General>Calls. The Call Settings window appears.
2. In the Call Settings window, set the following options and parameters
Auto Answer – Enables auto answering of incoming calls.
Do Not Disturb – Select to turn on auto reject of all incoming calls.
Auto Mute Microphone Upon Incoming Call – Enables auto muting the
microphone for incoming calls.
Block Incoming SIP Calls – Select to auto reject only incoming SIP calls.
Maximum Video resolution – Set the maximum video resolution.
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PRESENTATION SETTINGS
To configure the presentation settings:
1. Select Settings>General> Presentation. The Presentation Settings window appears.
2. In the Presentation Settings window the following properties can be configured:
Enable Wireless Sharing – Allow wireless data sharing from any PC with
COLLABORATE share.
Auto Display Wireless Presentation – Wireless auto-sharing once sender is
connected.
Wireless Sharing Code – Wireless security code need to be entered by sender.
Presentation Sharing Mode – Depending on the type of presentation material being
transmitted you can choose the data transmit mode priorities either motion or
sharpness:
o Motion - provides the highest possible frame rate. Used when there is a need for
higher frame rates, when there is a lot of motion in the data.
o Sharpness - provides the highest possible resolution. Used when you want the
highest quality of detailed images and graphics.
3. Select Apply.
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ADMIN SETTINGS
To configure Admin settings:
1. Select Settings>Advanced>Admin. The Admin Settings window appears.
2. In the Admin Settings window, set the following options and parameters.
Enable adaptive bandwidth Adjustment – Enables videoconferences to proceed at
reduced bandwidth if the network is congested. Deselecting this option maintains a
constant quality to the session, but it may cause network problems.
Enable H.239 – Enables data sharing protocols.
Force FEC – Force Forward Error Correction (FEC) – Forwards an error-correction
code instead of automatically adjusting the bandwidth.
Enable Audio Codec AAC-LD: – Audio Codec: audio compression format designed to
combine the advantages of perceptual audio coding with the low delay necessary for
two-way communication.
Enable Audio Codec G722.1 Annex C – Audio Codec: wide-band
compression algorithm provides higher-than-toll quality speech. The codec
operates between a wide-band, 50Hz to 7kHz signal range, at the G.722.1
standard bit rate of 24kbps and 32kbps. GAO's G.722.1 algorithm is in the
form of fixed-point arithmetic and is based on the Modulated Lapped
Transform (MLT).
Enable H.264 Profile – When selected, enables the system to operate in high profile
mode.
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Encryption mode – Encryption Mode - Calling securely requires setting
the encryption protocol or using defaults which include automatic
encryption. Alternatively, you can disable the encryption if it is not needed.
Calls that are made using encryption will have a lock icon on the rightbottom corner of the screen.
o Automatic –The default option; enables encryption automatically.
o AES –An encryption algorithm included in the H.235 security protocol.
o No Encryption –No encryption will be used.
MTU (100–1500)– Set the designated MTU (Maximum Transfer Unit)
value. The default value is 1200. Applies only to RTP streams.
Maximum Outgoing Bandwidth – Maximum upload bandwidth (0 for
unlimited).
Maximum Incoming Bandwidth – Maximum download bandwidth (0 for
unlimited).
3. Press Restore Defaults to reset system into factory settings.
DIRECTORY PROPERTIES
Online directories are lists of contacts (such as Internet Location Server, or ILS) whose
videoconferencing systems are online and registered with that directory. If your system is not
registered with a COLLABORATE Central®, the Directory Settings provide a way to register
with a Directory.
NOTE: Directory settings are available only in COLLABORATE Pro systems that are
not managed by a ClearOne COLLABORATE Central.
To configure the Directory settings:
1. Select Settings>Advanced>Directory. The Directory Settings window appears.
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2. In the Directory Settings window, set the following options and parameters
Enable Directory Registration – When selected, this checkbox activates the rest of
the fields in this window and enables the Directory connection registration.
Server Type – Select the Directory server type. If you are not sure which type to
select, consult with your system administrator. An LDAP (Lightweight Directory
Access Protocol) server is usually used.
Server Address – The server’s IP Address. If an IP is not entered, the following
message appears: "You must enter server address in order to continue."
Port – Number of the port through which the connection to the server is
established.
Path – Folder in which your user information is stored, as created on the Online
Directory.
Server Domain – Server’s domain name for the Directory.
User Name – Your user name as defined on the Directory server.
Password – Your access password as defined on the Directory server.
3. Select Apply.
NOTE: In the Standalone/Gatekeeper mode, either the ILS or iPlanet servers should be
installed for the directory. Consult with your system administrator regarding the
installation/configuration of these servers.
Server Type
Description
Prerequisites
ILS server
Site Server ILS is a service used for System administrator configuration
publishingH.323 videoconferencing
and telephony users conferences
on the network.
iPlanet server
Contains lists of people and
resources. Administrators can
manage a single user- repository
for their organization that can be
used by multiple applications to
both authenticate and retrieve
stored information for users such
as access levels and user
profiles.
System administrator configuration
H.323 PROTOCOL SETTINGS
For point-to-point and multipoint videoconferences, the H.323 protocol standard is used for call
signaling and control, video/audio transport and control, and bandwidth control.
COLLABORATE Pro utilizes H.323 to transport video/audio via DNS and NAT addressing, and
to communicate/interact with either a COLLABORATE Central server or a standard gatekeeper
server, one of which you can choose to work with in order to gain better performance and
flexibility in point-to-point and multipoint videoconferences.
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NOTE: For more information about ClearOne’s COLLABORATE Central
server, its installation and configuration, refer to the COLLABORATE
Central User Guide.
To configure a connection to a COLLABORATE Central server or to a gatekeeper server:
1.
Select Settings>Advanced>H.323. The H.323 Settings window appears.
2.
In the H.323 Settings window, set the following options and parameters:
None – Keep this option selected (selected by default) if you do not want to use a
COLLABORATE Central server or a gatekeeper.
COLLABORATE Central – Select this option if you want COLLABORATE Pro
to communicate/interact with a COLLABORATE Central server and utilize its
advanced features. If selected, enter the required details in the following fields:
o Server Address – Enter the IP Address of the COLLABORATE Central server.
o User Name – Enter the user name used to log into the COLLABORATE Central server.
o User Number – Enter your user number used for identification on the
COLLABORATE Central server. If not entered, the COLLABORATE Central server
will automatically generate a number.
o Password – Enter the password used to log into the COLLABORATE Central server.
Gatekeeper – Select this option if you want COLLABORATE Pro to
communicate/interact with a gatekeeper server. If selected, enter the required
details in the following fields:
o Server Address – Enter the IP Address of the gatekeeper server.
o User Name – Enter the user name used to log into the gatekeeper server.
o User Number – Enter the user number used for identification on the gatekeeper
server.
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o Password – Disabled when working with a gatekeeper because gatekeeper
authentication is currently not supported.
Connection Mode – Select the protocol you want to use to connect your call.
o H.323 - This selection should be selected manually for LAN network
connections only when the connection type is known.
o H.460 - This selection should be selected manually for network connections
over Firewall/NAT only when the connection type is known.
o Tunneling (not available when working with a gatekeeper) - This selection
should be selected manually for ClearOne Proprietary Tunneling. The default
tunneling port is configured by the System Administrator (see NetPoint/
COLLABORATE Central Administration Configuration Manager).
NOTE: Changing this setting causes COLLABORATE Pro to reload.
RTP Ports – In the two boxes, set the RTP range:
o From – Enter the minimum RTP value.
o To – Enter the maximum RTP value.
3. Select Apply.
NOTE: In COLLABORATE Central mode, the system administrator should
configure the LDAP settings for COLLABORATE Central on the server
side.
To verify that COLLABORATE Central mode is active:
1. Press Status on the remote control and check in the displayed information that a
COLLABORATE Central icon appears.
2. Select Settings>Advanced>H.323 and check the displayed information.
The New Call IP number shows the extension number that the system received when
initiating COLLABORATE Central mode, which is the ID number.
WORKING IN COLLABORATE CENTRAL MODE
In a point-to-point call and when COLLABORATE Central mode is active, you can add
another participant to the call without hanging up, i.e. – the call continues while the
additional participant is being invited.
To add participants to the call in COLLABORATE Central mode:
1. Select Conference>Invite. The Invite call window is displayed.
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NOTE: The COLLABORATE Central >Invite option is available on the
menu only when COLLABORATE Central mode is active.
2. Type in the participant COLLABORATE Central alias/IP number, and select Invite. The
call is connected.
SIP PROTOCOL SETTINGS
SIP is a common communication signaling protocol for VoIP. To configure SIP settings:
1. Select Settings>Advanced>SIP. The SIP Settings window appears.
2. In the SIP Settings window, set the following options and parameters:
Use Proxy – Use a proxy server or as stand alone.
o User Name – The user name as configured in the proxy server (proxy mode).
o User Password – The user password as configured in the proxy server (proxy
mode).
o Proxy Address – Proxy server IP
Local Port – The SIP port on your computer (the standard is 5060).
Transport Protocol – Select the desired protocol (TCP or UDP).
3. Select Apply.
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SPONTANIA SETTINGS
Registering to Spontania server will allow you to join and create Spontania cloud-based video
conference according to your permissions.
To access Spontania Settings:
1. Select Settings>Advanced>Spontania. The Spontania window appears.
2. In the Spontania window, set the following options and parameters:
Server Address - Enter the IP Address of the Spontania server.
User Name – Enter the user name used to log into the Spontania server.
Password – Enter the password used to log into the Spontania server (if
required).
Session ID – Enter the default session ID in order to perform quick dialing.
Moderator – Check this option to identify as Spontania moderator.
Proxy Address: Enter your organization proxy server address. For any assistance
Use your organization’s network manager.
Proxy User: Enter the proxy server user name.
Proxy Password: Enter the proxy server password.
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EXCHANGE SETTINGS
This configuration allows you to integrate Exchange server with your Skype for Business
To access Exchange Settings:
1. Select Settings>Advanced>Exchange. The Exchange window appears.
2. In the Exchange window, set the following options and parameters:
Use Skype for Business Credentials - This option allows you to integrate
Exchange server with your Skype for Business
Email - Enter the email address you use to sign in to your organization’s network.
User Name – Enter the user name used to log into the organization’s network.
Password – Enter the password used to log into the organization’s network.
SKYPE FOR BUSINESS SETTINGS
Registering to a Skype for Business server lets you to join and create Skype for Business cloudbased video conferences according to your permissions.
Note: Customer must purchase and install a COLLABORATE Pro Skype
for Business activation license to enable the Skype for Business feature.
A Skype for Business License is also required.
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To access Skype for Business Settings:
1. Select Settings > Advanced > Skype for Business. The Skype for Business window
appears.
2. In the Skype for Business window, set the following options and parameters:

Sign In Address - Enter the sign in address for your Skype for Business server.

User Name – Enter the user name used to log in to the Skype for Business server.

Password – Enter the password used to log in to the Skype for Business server.

Automatic Server Configuration – Choose this option to let the Skype for Business
server automatically configure your connection settings.

Internal Server – Type the FQDN (fully qualified domain name) of your Skype for
Business Server.

External Server – Type the FQDN (fully qualified domain name) of your Skype for
Business Server.

Certificate – To connect securely to your Skype for Business Online Service when you’re
using an on-premises configuration, install the intermediary certificates on your Skype for
Business Edge servers. Otherwise, client cannot perform secure connections.
To install the intermediary certificates on your Skype for Business:
1. Press on install button, file selection windows will be opened.
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2. Browse to the folder that lists the certificate file.
3. Choose the certificate file
4. Select Install option.
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Chapter 8: Spontania
IN THIS CHAPTER
Spontania is a unified group video conference and collaboration software. It provides a full range
of real-time communication and collaboration.
STARTING / JOINING A SPONTANIA MEETING
You can start or join a Spontania meeting:
1. Select Conference > Spontania Meeting. The Spontania meeting bar appears.
2. To join a Spontania meeting enter Meeting ID and press Join. If you are a session moderator
and you entered session ID in Spontania settings, press Start.
NOTE: Before joining / starting a Spontania meeting, you must enter a valid
server and user details under Settings > Advanced Spontania.
3. Spontania meeting starts.
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SPONTANIA SETTINGS
During a Spontania meeting you can change the settings according to your permissions.
1. Audio Settings:
Audio Input – Select CHAT 150C Mic Array to be your audio input device.
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Audio Output – Select a playback device from the list
Microphone Level – Adjust the microphone sensitivity level in percentage (%)
Disable AEC – Disable the check box to prevent echo.
2. Camera Settings:
Source: Choose one or more cameras to share in the meeting.
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3. Recording Settings (Available only for moderator):
Recording Path – The path where the recordings will be saved.
Format – Choose between MP4 and WCONF.
Quality – Choose recording quality (MP4 format only).
Background Image – Choose image to be in the background when the recording
layout is not covering the all screen (MP4 format only).
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4. Call Settings (Available only for moderator):
Application: shows the general configuration of quality for the signal transmission in the
participants’ application sharing service. It is divided into 3 fields:
o Predefined - shows a list of pre-established configurations regarding the quality of the
application sharing service, which sets up specific values for the fields “Bandwidth” and
“Depth”.
o Bandwidth - offers a list of values of network speed (in kilobits per second) associated
with the signal transmission of the application sharing service, if this service is
activated during the session.
o Depth - provides a list of values (in number of colors) associated with the sharpness of
the application sharing service, if this service is activated during the session.
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5. Presentation Settings:
Wireless Layout: Choose wireless sharing layout:
o Automatic: All senders will be displayed and arranged in the same size.
o Single: Only one sender will be displayed. You can switch between senders
with input button in your remote control.
o Preview: All senders will be displayed. The chosen main sender will be
displayed in big size and other senders will be displayed in small size. You can
switch between main sender with input button in your remote control.
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PRESENTATION
File Transfer – Transfer a file to the other participants.
Share Video – Share video file from USB storage device or share a recording.
Whiteboard – Graphic space to draw or take notes on a new “canvas”.
Start Recording (Moderator only) – Start recording the current meeting.
Hand Raise - Request permission to speak during the session.
Wireless – Start wireless sharing, when sender is connected to the unit.
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PARTICIPANTS
Lists of connected participants, showing the communication and collaboration services activated
for each of them. Only moderator can manage these services.
Icon - This icon allows the moderator to act on the specific configuration parameters of a
certain user.
Icon - appears on the left of each user’s name. It shows the quality of connection for that
user.
activate any of the Spontania communication and collaboration services for a participant,
the moderator must act on the corresponding user’s checkbox (listed in rows) and service
(listed in columns) and mark them with the icon. To carry out the opposite action, that is, to
deactivate one of the services for a participant, the moderator must click on the checkbox
showing the active state to change it to the icon deactivated.
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END MEETING
End Meeting – Terminate the meeting and discard all participants.
This option is available only for moderator.
Leave Meeting – Hang up and leave the meeting.
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Chapter 9:
Web Access and Management
IN THIS CHAPTER
This chapter explains how to access COLLABORATE Pro via a browser and use the Webbased GUI for viewing sessions/files, and configuring the unit from a remote location or via the
LAN.
The Web interface includes all the options that are available via the regular on-screen GUI, as
well as some additional configuration options that are not available via the regular GUI.
Since the user options shared by both GUIs are generally the same, this chapter focuses
mainly on the exclusive web options, and includes the following sections:
Accessing COLLABORATE Pro via Browser
Download COLLABORATE Share for wireless sharing
Importing/Exporting the License
Sending Running Text in a Call
Viewing Call Status
Performing System Upgrade
Performing System Backup
Performing System Restore from Backup File
Performing System Restore from FTP
ACCESSING COLLABORATE PRO VIA BROWSER
You can access COLLABORATE Pro via a standard Web browser from any remote location or
from your LAN.
To access COLLABORATE Pro via a browser:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE
Pro unit. The COLLABORATE Pro Web login page appears. For example:
http://172.100.100.25
NOTE: If you do not know the IP Address of the COLLABORATE Pro unit,
request help from a user close to the unit, who can check the unit’s IP
Address as explained in Displaying System Information.
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3. If a password was set for Web access (see Administration Settings): in the Password field,
enter your password for accessing the management options, and then click Login.
If the password is authenticated, the management options page appears.
DOWNLOADING COLLABORATE SHARE
You can share your PC desktop or an application via the network. To use this feature you need
to download COLLABORATE Share application.
To download COLLABORATE Share:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE Pro unit. The
COLLABORATE Pro Web login page appears.
3. Click COLLABORATE Share. The application download will be start automatically.
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IMPORTING/EXPORTING THE LICENSE
Some features and functionalities in COLLABORATE Pro require licensing, and are activated
with a license key that you must enter and save to your COLLABORATE Pro unit.
To enter and save a license to your COLLABORATE Pro unit:
1. After logging in, click Maintenance>System License. The License page appears.
2. Copy and paste the license key (a long text-based string) that you received from
ClearOne into the License Key text box, and then click Apply.
Once the license key is applied, you can view which features/functionalities are
available:
Presentation – Indicates whether the laptop sharing functionality is enabled or
disabled.
MAC address - The unit’s MAC address is also displayed.
License Key – The generated license code supplied by ClearOne.
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SENDING RUNNING TEXT IN A CALL
During a video collaboration call, you can type and send a text message to the person(s) with
whom you are communicating. The message is displayed as running text on top of the video
image on the far-end screen.
To type and send a running text message:
1. Start the call. The Running Text button appears in the Call View box (available only in the
Web interface).
2. Click the Running Text button. The Running Text box appears.
3. In the text box, type the message you want to send and display on the far-end screen, and
then click Start.
NOTE: To stop the display of the running text message on the far end, click Stop.
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VIEWING CALL STATUS
During a videoconference call, you can view and check the technical details of the call. To
view the call status details:
During the video collaboration call, click the Info link in the Call View box (see Call View
box).
The following information is displayed in the Call Status box for both incoming and
outgoing communication:
Video Format – Video codec used to display video in this call
Video Resolution – Video resolution used in this call
Video Bandwidth – Bandwidth used by the video in this call
Video Frame Rate – Video frame rate used in this call
Audio Format – Audio codec used to sound audio in this call
Audio Bandwidth – Bandwidth used by the audio in this call
Encryption Mode – Type of encryption used in this call (if encryption is used).
Call Protocol – Protocol of the current call.
Packet Loss – Percentage of packets that did not arrive their destination.
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PERFORMING SYSTEM UPGRADE
You can upgrade the COLLABORATE software to a newer version when such becomes
available.
To upgrade the COLLABORATE Pro software:
1. After logging in, click Maintenance>System Upgrade. The System Upgrade box appears.
2. Click Browse and then select the ClearOne-provided file that contains the newer
software version.
3. Click Upgrade. The system upgrade is performed and then the system reboots.
PERFORMING SYSTEM BACKUP
The Backup option, using the remote controller, takes a snapshot of the current
COLLABORATE Pro configuration. It is recommended to take backup snapshots every time a
configuration change is made.
1. After logging in, click Maintenance>System Recovery
2. The system will reboot and a Recovery screen will appear
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3. Select the Backup option. The Backup screen will appear.
4.
5.
Using the remote control to enter letters and numbers, enter the Backup name
and click on the Create button to create the backup file of the configuration.
Once it is done, press the Exit button and reboot the system. Shutdown the system
by pressing few seconds on the power button; then press the power button again
in order to turn on the system.
PERFORMING SYSTEM RESTORE FROM BACKUP FILE
Whenever necessary, you can discard all manually entered configuration settings and
restore the settings to a saved backup of an earlier configuration.
NOTE: Before restoring the system, you must save the system
License Key. This is accessed by using the menu: Maintenance> System
License
Reset the COLLABORATE Pro unit to a backup snapshot file using a browser:
1. Open your browser.
2. In the browser’s address bar, type the direct IP Address of the COLLABORATE Pro unit.
The COLLABORATE Pro web login page appears. For example: http://172.100.100.25
3. After logging in, click Maintenance>System Recovery
NOTE: All information on the system including user information, Contacts
entries, IP settings and all other user defined information will be deleted.
NOTE: After restoring the system to its factory defaults, it may be
necessary to perform a system upgrade.
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3. The system will reboot and Recovery menu will appear.
4. Select the Restore button. The Restore screen will appear
5. Select the backup configuration file you want to restore, and press the Restore button.
6. Once the restore process is completed, press OK and shutdown the system by pressing
for a few seconds on the power button; then press the power button again in order to
turn on the system.
7. Copy the stored License Key to the system (Configuration>Option>License)
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PERFORMING SYSTEM RESTORE FROM FTP
Whenever necessary, you can discard all manually entered configuration settings and
restore using settings delivered via FTP.
NOTE: before restoring the system to its factory defaults, you must
save system License Key. This is accessed by using the menu:
Maintenance>System License
To set the COLLABORATE Pro unit to settings delivered via FTP:
1. After logging in, click Maintenance>System Recovery
NOTE: All information on the system including user information,
Contacts entries, IP and all other user defined information will be
deleted.
NOTE: After restoring the system to its factory defaults, it may be
necessary to perform a system upgrade.
2. The system will reboot and Recovery menu will appear.
3. Select the FTP Updates button. The FTP Updates screen will appear.
4. Enter the FTP server details including FTP Address, User Name and Password, and click
the Connect button.
5. Select the file from the listing, and then click on the Download button.
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6.
Once the download is completed, press on the Back button.
7.
Select the Restore button and follow the restore steps listed above
ACCESS TO SYSTEM RECOVERY WITH USB DEVICE
In addition to web server, you can reach recovery mode with designated USB device.
1. Connect Recovery USB and a keyboard to the system.
2. Restart you system (Settings > Power > Restart).
3. During restart, press F10 on your keyboard.
4. In the boot manager, Choose Recovery USB device.
NOTE: System recovery management via USB device is with the keyboard, while
recovery management via Web Server is with the remote control.
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Chapter 10: Telnet Commands
The Telnet commands allow you to communicate with a remote computer that is using the
Telnet protocol.
You can run telnet without parameters in order to enter the telnet context, indicated by the
Telnet prompt (telnet>). From the Telnet prompt, use the following commands to manage a
computer running Telnet Client.
ENABLING THE TELNET API
To enable the Telnet API:
1. Click Settings > General >Security
2. Check the Enable Telnet Interface checkbox.
DESCRIPTIONS OF THE TELNET API (COLLABORATE PRO)
Key
Description
Arguments
—
Example
accept
Accept incoming call
hangup
Hanging up session
accept
hangup
reject
Rejecting incoming call
reject
callinfo
Request call info values
SessionID: Valid session ID callinfo 1
number
camerahome
Return PTZ camera to
default position
—
camerahome
camerapos
Save or restore
camera position
from preset
Action: save, restore
Position: 1-18
camerapos save 2
camerastart
Start camera movement
pan, tilt, zoom in
different direction
Direction:
u – up
d – down
l – left
r – right
ul – up+left
ur – up+right
dl – down+left
dr – down+right
zi – zoom in
zo – zoom out
camerastart u camerastart up
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camerastart u remote
Key
Description
Arguments
camerastop
Stop camera movement
dial
Dial specific address via LAN
network
dtmf
Send DTMF tone to remote
endpoint identified by
Participant ID (Note: Use
sessions to retrieve Participant
ID)
ParticipantID: any valid
participant number
DTMF: DTMF tone
sequence
dtmf 23
035667344
Send DTMF tone to all active
calls
DTMF: DTMF tone
sequence
dtmf2all
035667344
dtmf2all
Direction:
spt – stop pan tilt
sz – stop zoom
Example
Address:
Calltype: lan,sip,audio
Bandwidth (optional):
64, 128, 256, 384, 512,
1024 (Bandwidth list is
configurable in
Commands.xml file on
both sides, server and
client)
camerastop sz
camerastop sz remote
dial 125.0.1.2 lan 128
dtmf 111
123433#5*
dtmf2all
123433#5*
get
set
Get parameter value
Set parameter value
donotdisturb
Start or stop do not disturb
mode.
help
Display all telnet commands and
notifications.
Parameter:
mic
volume
speaker
license
autoanswer
get mic
Parameter:
mic
volume
speaker
autoanswer
set mic on set
Parameter:
donotdisturb enable
get volume
get autoanswer
volume 5
set autoanswer on
help
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shutdown / restart Shutdown or restart the unit.
restart
sharelaptop
Share DataPoint when it is
connected to the unit.
Parameter:
sharelaptop start
sharewireless
Start wireless sharing when
there is at least 1 sender
connected to the unit.
Parameter:
sharewireless start
changewirelesslayout
Change wireless layout while
wireless is being shared.
Parameter:
changewirelesslayout
single
nextsender
When more than one sender is
shared in preview or single
layout, change between main
senders.
nextsender
startsession
Start Spontania meeting as a
moderator.
start session
joinsession
Join Spontania meeting as a
participant.
listcontacts
Retrieve the local user contact
list.
listcontacts
Sessions
Display all active sessions and
their sessions ID.
sessions
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Session ID.
joinsession 12345
remotecontrol
Commit a remote control
command
1 Status
2 Data
3 Phone Book
4 Help
5 Near Far
6 Camera Control
7 Preset Recall
8 Preset Set
9 PIP
10 Speed Dial
11 Call Log
12 Mute Mic
13 Display
14 Settings
15 Mute Video
16 Mute Speaker
17 Enter
18 Go Right
19 Go Left
20 Go Up
21 Go Down
22 Cancel
23 Dial
24 Hang Up
25 Zoom In
26 Zoom Out
27 Volume Up
28 Volume Down
29 Num 1
30 Num 2
31 Num 3
32 Num 4
33 Num 5
34 Num 6
35 Num 7
36 Num 8
37 Num 9
38 Num 0
39 Dot ( . ^ , @ # )
40 Clear / # DTMF
remotecontrol 1
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DESCRIPTIONS OF THE TELNET API (SPONTANIA)
NOTE: You must enable TELNET option before entering Spontania
To enable the Telnet API:
1. Click Settings > General >Security
2. Check the Enable Telnet Interface checkbox.
TELNET API (SPONTANIA)
Key
Description
Arguments
Example
hangup
hangup
Hanging up session
camerahome
Return PTZ camera to
default position
—
camerahome
camerapos
Save or restore
camera position from
preset
Start camera movement
pan, tilt, zoom in different
direction
Action: save, restore
Position: 1-9
camerapos save 2
Direction:
u – up
d – down
l – left
r – right
zi – zoom in
zo – zoom out
camerastart u
camerastop
Stop camera movement
Direction:
spt – stop pan tilt
sz – stop zoom
camerastop sz
change_camera
Set current camera by index.
call info
Request call info values
SessionID: Valid session ID
number
callinfo 1
get
Get parameter value
Parameter:
get mic
camerastart
change_camera 1
mic
volume
speaker
license
autoanswer
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camerastart up
get volume
get autoanswer
dtmf
dtmf2all
Send DTMF tone to remote
endpoint identified by
Participant ID (Note: Use
sessions to retrieve Participant
ID)
Send DTMF tone to all active
calls
ParticipantID: any
valid participant
number
DTMF: DTMF tone sequence
dtmf 23
035667344
dtmf 111
123433#5*
DTMF: DTMF tone sequence dtmf2all
035667344
dtmf2all
help
Display all telnet commands
and notifications.
recording
Start or stop recording.
changelayout
123433#5*
help
Parameter:
Toggles the layout in Spontania.
recording start
changelayout
rotatevideos
Rotates the video users list
in Spontania
rotatevideos
listcontacts
Retrieve the local user
contact list.
listcontacts
invite
Invites a contact to join the
current session
User ID
invite 12345
set
Set parameter value
Parameter:
camera
mic_all
camera_all
set mic_all on
set camera_all off
sharelaptop
Share DataPoint when it is
connected to the unit.
Parameter:
sharelaptop start
sharewireless
Start wireless sharing when
there is at least 1 sender
connected to the unit.
Parameter:
sharewireless start
Parameter:
changewirelesslayout
changewirelesslayout Change wireless layout while
nextsender
wireless is being shared.
single
When more than one sender is
shared in preview or single
layout, change between main
senders.
nextsender
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sharehdmi1 /
sharehdmi2
Start sharing HDMI content
depending on connected
devices.
Parameter:
sharehdmi2 start
remotecontrol
Commit a remote control
command
1 Status
2 Data
3 Phone Book
4 Help
5 Near Far
6 Camera Control
7 Preset Recall
8 Preset Set
9 PIP
10 Speed Dial
11 Call Log
12 Mute Mic
13 Display
14 Settings
15 Mute Video
16 Mute Speaker
17 Enter
18 Go Right
19 Go Left
20 Go Up
21 Go Down
22 Cancel
23 Dial
24 Hang Up
25 Zoom In
26 Zoom Out
27 Volume Up
28 Volume Down
29 Num 1
30 Num 2
31 Num 3
32 Num 4
33 Num 5
34 Num 6
35 Num 7
36 Num 8
37 Num 9
38 Num 0
39 Dot ( . ^ , @ # )
remotecontrol 1
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DESCRIPTIONS OF THE TELNET API (Skype for Business)
To enable the Telnet API:
1. Click Settings > General >Security
2. Check the Enable Telnet Interface checkbox
TELNET API (Skype for Business)
Key
Description
Arguments
—
Example
accept
Accept incoming call
hangup
Hanging up session
accept
hangup
reject
Rejecting incoming call
reject
camerahome
Return PTZ camera to default
position
—
camerastart
Start camera movement pan,
tilt, zoom in different direction
Direction:
u – up
d – down
l – left
r – right
ul – up+left
ur – up+right
dl – down+left
dr – down+right
zi – zoom in
zo – zoom out
camerastart u
camerahome
camerastart up
camerastart u
remote
camerastop
Stop camera movement
Direction:
spt – stop pan tilt
sz – stop zoom
camerastop sz
camerastop sz remote
get
Get parameter value
Parameter:
mic
volume
speaker
license
autoanswer
get mic
Parameter:
mic
volume
speaker
autoanswer
set mic on set
set
Set parameter value
get volume
get autoanswer
volume 5
set autoanswer on
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help
Display all telnet commands
and notifications.
sharelaptop
Share DataPoint when it is
connected to the unit.
Parameter:
sharelaptop start
sharewireless
Start wireless sharing when
there is at least 1 sender
connected to the unit.
Parameter:
sharewireless start
changewirelesslayout
Change wireless layout while
wireless is being shared.
Parameter:
changewirelesslayout
nextsender
When more than one sender is
shared in preview or single
layout, change between main
senders.
cameralist
Display all available cameras
and their indexes.
change_camera
Set current camera by index.
dialsfbcontact
Dial Skype For Business
contact by index.
help
single
nextsender
cameralist
change_camera 1
Parameter:
dialsfbcontact 1
video
dialsfbcontact 1
audio
listsfbcontacts
Display all Skype For Business
contacts and their indexes.
listsfbcontacts
sfbparticipants
Display all Skype For Business
participants in the session.
sfbparticipants
sharehdmi1
Start or stop sharing input of
HDMI 1 connection (when
available).
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Parameter:
sharehdmi1 start
sharehdmi1 stop
sharehdmi2
remotecontrol
Start or stop sharing input of
HDMI 2 connection (when
available).
Parameter:
Commit a remote control
command
1 Status
2 Data
3 Phone Book
4 Help
5 Near Far
6 Camera Control
7 Preset Recall
8 Preset Set
9 PIP
10 Speed Dial
11 Call Log
12 Mute Mic
13 Display
14 Settings
15 Mute Video
16 Mute Speaker
17 Enter
18 Go Right
19 Go Left
20 Go Up
21 Go Down
22 Cancel
23 Dial
24 Hang Up
25 Zoom In
26 Zoom Out
27 Volume Up
28 Volume Down
29 Num 1
30 Num 2
31 Num 3
32 Num 4
33 Num 5
34 Num 6
35 Num 7
36 Num 8
37 Num 9
38 Num 0
39 Dot ( . ^ , @ # )
40 Clear / # DTMF
sharehdmi2 start
sharehdmi2 stop
remotecontrol 1
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Chapter 11: Specifications
The following are the COLLABORATE Pro specifications.
Video Specifications
Transmission Speed
Video Standards
SIP / H.323: 64 Kbps - 4Mbps
H.261, H.263, H.263+/++, H.264
Live Video Resolution
QCIF (176 x 144 pixels)
QVGA (320 x 240 pixels)
CIF (352 x 288 pixels)
SIF (352 x 240 pixels)
VGA (640 x 480 pixels)
4CIF (704 × 576)
4SIF (704 x 480)
720p (1280 x 720 pixels)
1080p (1920 x 1080 pixels)
Video Frame Rate
Up to 10 fps: 96 Kbps
Up to 20 fps: 128 to192 Kbps
Up to 30 fps: 320 Kbps and above
Video Outputs
HDMI
Mini Display port
Audio Specifications
Audio Features
Full-duplex echo cancellation
Automatic noise suppression (ANS)
Automatic gain control (AGC)
Audio Standards
20 KHz: AAC-LD
7 KHz: G.722, G.722.1
3.4 KHz: G.711, G.723.1, G.728,G.729
AMR (3G)
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Data Specifications
DataPoint
HD Dual Stream
Sharing of DataPoint input
H.239 support
Sending and receiving capability
Video source + 1 data source
Resolutions supported: 1080p, 720p, XGA, 4CIF
SVGA, VGA, CIF, QVGA, QCIF
Display
Single – Mini Display port or HDMI
Dual – Mini Display port + HDMI
Networking Specifications
Standards Supported
SIP Protocol: RFC 3261
ITU-T: H.323 v4.2 Annex Q (FECC)
Peripheral Specifications
Pan-Tilt-Zoom Camera Unit
PTZ Camera: 18x Zoom
Features Specifications
Dialing Modes
Manual
Contacts
Directory
Recent calls
Security
Encryption using H.235 (AES)
Search and filter packet ordering
Packet duplication
AES is NIST validation
Firewall traversal using NetPoint H.460 protocol
and ClearOne Tunneling proprietary protocol
NAT – Network Address Translation
Supports restricted access to users via admin
Directory Services
1000+ local number directory
10,000+ global number directory
H.350 support (COLLABORATE Central mode)
LDAP Directory support
o Open LDAP
o
Microsoft ILS, SiteServer, Active Directory and
Exchange
Search and filter queries
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Environmental
0 - 40°C temperature
15 - 80% humidity
Universal Power Supply:
o Input 100~240VAC@1.8A
o Frequency 50/60 Hz
o
Language Support
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PS Output / Appliance Input:
19VDC@6.32A Max
English, French, German, Spanish Italian, Russian,
Chinese (traditional and simplified), Japanese and Korean
Chapter 12:
Network Requirements
IN THIS CHAPTER
In order to operate a videoconferencing via the network, some network settings must be
set by your network manager.
SYSTEM PLACED IN DMZ:
1.
2.
3.
4.
A reserved static IP address
Subnet Mask
Default Gateway address
DNS address
SYSTEM PLACED IN LAN:
If DHCP is available and the COLLABORATE Pro is connected behind firewall, select one of the
following 3 options to operate the system:
1. Forward the following ports to the video conferencing system in your Firewall :

389 TCP

1718-1719 UDP

1720 TCP

1731 TCP

5004-6004 TCP and UDP

80 TCP

23 TCP
Ports to open when using SIP:

5060-5061 TCP and UDP

5004 UDP

10000 UDP (SIP gate service - usually 3478/9)

16348-32768 UDP (RTP, RTCP multimedia streaming)
Ports to open when using Spontania:

443 TCP

6000-6100 UDP

5222 TCP (Presence)
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Ports to open when using COLLABORATE share:

9050 TCP

9051 TCP

56789 TCP

56987 TCP

2203

9052 – 9058 UDP
2. Network Address Translation (NAT):
The NAT address can be configured from COLLABORATE Pro Network settings form
(Settings Advanced  Firewall. The NAT mode can be configured to Automatic /
Manual. Configure the system IP in the Broadband Router DMZ host.
3. Firewall Traversal server:
The COLLABORATE Pro can be registered to NetPoint firewall traversal server. The
NetPoint server allows end points behind firewalls to communicate with other end points,
both in WAN and behind other firewalls (NetPoint server address can be provided by
ClearOne representative).
In network SettingsAdvancedH.323, To configure a connection to a NetPoint server
enter the required details in the following fields: Server address (NetPoint IP address)
and user name. Select the protocol you want to use to connect your call, H.460 or
Tunneling.
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