Windows Server® 2012 R2 -

Express5800 Series
Windows Server® 2012 R2
Installation Guide
Express5800/A1040b
Express5800/A2040b, A2020b, A2010b
This manual is for Windows Server 2012 R2.
Microsoft, Windows, Windows Server, Active Directory and Hyper-V are registered trademarks or trademarks of Microsoft Corporation
in the United States and other countries. All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners. The information in this document is subject to change at any time.
Reproduction of this document or portions thereof without prior written approval of NEC is prohibited.
This document and the NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty
Statement accompanying each product.
-1Copyright(c) 2014 NEC Corporation All rights reserved.
July 24, 2014
Rev.3
856-121112-478-Ce
Latest editions
This document was created based on the information available at the time of its creation. The screen
images, messages and procedures may differ from the actual screens, messages and
procedures. Substitute as appropriate when content has been modified.
The most recent version of Installation Guide, as well as other related documents, is also available
for download from the following website.
http://www.nec.com/
Notations used in the text
The symbols used in this document include the following:
Important
Indicates required actions when handling hardware or operating software. If you do not follow the
procedures indicated, serious issues such as hardware faults and data loss may occur.
Note
Indicates points to be checked before handling hardware or operating software.
Tips
Indicates useful information.
Optical disk drives
Throughout this document, optical disk drives mean:
1.
DVD-ROM drive
2.
DVD Super MULTI drive
Supported drives differ depending on the server model.
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Contents
Latest editions ................................................................................................................................... 2
Notations used in the text ................................................................................................................. 2
Optical disk drives ............................................................................................................................. 2
Contents ............................................................................................................................................ 3
1.
Introduction ............................................................................................................................. 5
1.1 Supported Models ........................................................................................................... 5
1.2 Scope of OS Editions ...................................................................................................... 5
1.3 In-place Upgrade to Windows Server 2012 R2.................................................................. 5
1.4 Install Options.................................................................................................................. 5
2.
Setting Up the Operating System ........................................................................................... 6
3.
Before You Start ...................................................................................................................... 7
3.1 Preparation for Operating System Installation ................................................................ 7
3.2 Supported Mass Storage Controllers .............................................................................. 8
3.3 Supported LAN Controllers ............................................................................................. 9
3.4 Downloads..................................................................................................................... 10
4.
Before Starting Setup ........................................................................................................... 12
5.
Installing Windows Server 2012 R2 ...................................................................................... 19
6.
Installing Starter Pack ........................................................................................................... 27
7.
Setting Up Device Drivers..................................................................................................... 30
7.1 Installing LAN drivers .................................................................................................... 30
7.1.1 LAN drivers .......................................................................................................... 30
7.1.2 Optional LAN board ............................................................................................. 30
7.1.3 Network adapter name ........................................................................................ 31
7.2
Setting up LAN drivers .................................................................................................. 31
7.2.1 Setting link speed ................................................................................................ 31
7.2.2 When using NE3304-128..................................................................................... 32
7.2.3 When using NE3304-132/133/138 ...................................................................... 32
7.3
7.4
7.5
7.6
Graphics accelerator driver ........................................................................................... 33
When using a SAS Controller (NE3303-142)................................................................ 33
When using a RAID Controller (NE3303-H001)............................................................ 33
When using a Fibre Channel controller (NE3390-153/154/157/158) ............................ 33
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8.
Activating Windows ............................................................................................................... 34
8.1 Server with a GUI .......................................................................................................... 34
8.2 Server Core installations ............................................................................................... 37
9.
Setup of Windows Server 2012 R2 NIC Teaming (LBFO) .................................................... 38
9.1 Launching the NIC teaming setup tool .......................................................................... 38
9.2 Creating a team ............................................................................................................. 38
9.3 Notes and restrictions ................................................................................................... 39
10.
Setup for Solving Problems .................................................................................................. 40
10.1 Specifying Memory Dump Settings (Debug Information) .............................................. 40
10.2 How to Create a User-mode Process Dump File .......................................................... 46
11.
Windows System Recovery .................................................................................................. 47
12.
Troubleshooting .................................................................................................................... 47
13.
Windows Event Logs ............................................................................................................ 48
Document Revision History............................................................................................................. 51
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1. Introduction
This document provides step-by-step guidance for installing Windows Server 2012 R2 on the
Express5800 Series servers.
Before you install Windows Server 2012 R2, read this document carefully.
1.1
Supported Models
The following models are supported by this document.
Express5800/A1040b
Model Names
Express5800/A2040b, A2020b, A2010b
1.2
Scope of OS Editions
You can install the following Windows operating systems (editions) with this guide.
Windows Server 2012 R2 is 64-bit(x64) only.
Expression in this document
Edition name
Windows Server 2012 R2 Standard
Windows Server 2012 R2
Windows Server 2012 R2 Datacenter
1.3
In-place Upgrade to Windows Server 2012 R2
Performing an in-place upgrade from Windows Server 2012 or Windows Server 2008 R2 to
Windows Server 2012 R2 is not recommended because this may adversely affect files and the
registry. If you want to use Windows Server 2012 R2, please read this document and back-up
necessary user files prior to installation.
Tips
 An In-place Upgrade refers to upgrading the operating system to Windows Server 2012
R2 by overwriting the existing operating system, Windows Server 2012 or Windows
Server 2008 R2, on the same server hardware.
 Performing upgrade from evaluation version to release version is not recommended
since this may unexpectedly affect to system or applications.
1.4
Install Options
Converting one install option (Server Core Installation, Server with a GUI, or Minimal Server
Interface) to another after installing Windows Server 2012 R2 is not recommended because this
may adversely affect drivers and applications.
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2. Setting Up the Operating System
See the figure below to find a section appropriate to your OS installation.
Start
Chapter 3 Before You Start
Chapter 4 Before Starting Setup
Update BIOS and BMC firmware/SDR
Chapter 5 Installing Windows Server 2012 R2
Chapter 6 Installing Starter Pack
Chapter 7 Setting Up Device Drivers
Chapter 8 Activating Windows
Chapter 9 Setup of Windows Server 2012 R2 NIC Teaming (LBFO)
Chapter 10 Setup for Solving Problems
The installation is complete.
If you need to install applications after installing the operating system, refer to the application
installation guides.
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3. Before You Start
Before installing Windows Server 2012 R2, check the hardware environment (disk array
configuration, etc.) referring to the User’s Guide and other documents included on the
EXPRESSBUILDER DVD.
3.1
Preparation for Operating System Installation
Make sure that you have all the following modules and documents.
Starter Pack for Windows Server 2012 R2 (“Starter Pack”)
Module Name
WS2012R2.80-002.01.zip
Express5800/A1040b
Supported Models
Express5800/A2040b, A2020b, A2010b
Either of the following OS installation media

NEC operating system installation media ( “Backup DVD” )

Microsoft operating system installation media
( “Windows Server 2012 R2 DVD-ROM” )
Windows Server® 2012 R2 Installation Guide ( this document )
Accessories for Express5800 Series Servers

EXPRESSBUILDER DVD (“EXPRESSBUILDER“)
Important
After you have installed Windows Server 2012 R2, do not apply Starter Pack for
Windows Server 2012 attached to EXPRESSBUILDER or that has released in our
Web site.
Starter Pack for Windows Server 2012 is not available on Windows Server 2012 R2.
Be sure to apply Starter Pack for Windows Server 2012 R2 that suitable to purchased
system.
Tips
 For the details about the Starter Pack, see “3.4 Downloads” section. For copying the
Starter Pack, prepare an optical disk.
 You can find the document in EXPRESSBUILDER. To open the document, select
“Instruction Manual” on the menu.
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3.2
Supported Mass Storage Controllers
The Starter Pack supports the following mass storage controllers.
A1040b
A2040b
A2020b
A2010b
Operating system installation supports the following mass storage controllers
NE3303-168 RAID Controller
(1GB, RAID 0/1/5/6)




NE3303-173 RAID Controller
(512MB, RAID 0/1/5/6)




NE3303-142 SAS Controller




NE3303-H001 RAID Controller
(1GB, RAID 0/1/5/6)




NE3390-153 Fibre Channel Controller
(8G FC, 1 port)




NE3390-154 Fibre Channel Controller
(8G FC, 2 port)




NE3390-157 Fibre Channel Controller
(16G FC, 1 port)




NE3390-158 Fibre Channel Controller
(16G FC, 2 port)




Other Options
:Supported
:Not Supported
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3.3
Supported LAN Controllers
The Starter Pack supports the following LAN controllers.
A1040b
A2040b
A2020b
A2010b
NE3304-128
10GBASE Adapter(SFP+/2port)




NE3304-132
1000BASE-T Adapter(2port)




NE3304-133
1000BASE-T Adapter(4port)




NE3304-138
1000BASE-T Adapter(1port)




:Supported
:Not Supported
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3.4
Downloads
Before you start installing Windows Server 2012 R2, download the Starter Pack applicable to your
system following the steps below.
1.
The Starter Pack is downloaded.
(1) Go to NEC Corporation Web site at http://www.nec.com/.
Click Support & Downloads.
(2) Under “Downloads,” find “Service” and click Asia Pacific.
(3) On “Downloads - Express5800 Server Series” page, click Windows Support Kits tab.
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(4)
Select Windows Server 2012 R2.
(5) On “NEC Express5800 Server Series Microsoft® Windows Server® 2012 R2 Support
Kit” page, select the appropriate model name on the list of supported models.
(6) Scroll down to Windows Server 2012 R2 Support Kit section and download the
module.
2.
After downloading the Starter Pack, unzip the file in any folder (e.g. C:\TEMP) on the
hardware. Folders which include double-byte characters or spaces in their names cannot be
specified.
If you copy the Starter Pack to an optical disk such as a DVD, copy all the files and folders
without changing the structure.
Tips
 If folder hierarchy is too deep, extraction of setup programs may not be performed
correctly.
 If you use a DVD, write the data in a format compatible with Windows operating system.
3.
After copying the modules, delete all the files and unzipped folders on the hardware.
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4. Before Starting Setup
Before you install Windows Server 2012 R2, read this chapter carefully.
Windows Activation
To activate Windows Server 2012 R2, enter the Product Key written on the COA (Certificate of
Authenticity) label. The COA label of Windows Server 2012 R2 is attached to the operating system
media package or the server. See Chapter 8 of this document, “Activating Windows,” for details.
Starter Pack
The Starter Pack includes the necessary drivers for the Express5800 Series. Be sure to install Starter
Pack.
System BIOS
When re-installing OS in UEFI environment, confirm that the boot priority of optical disk drive is higher
than [Windows Boot Manager] in [Boot Priorities] of BIOS menu.
<Correct setting>
[Boot]‐[Boot Priorities]
‐Boot Option #1 [UEFI : Optical disk drive]
‐Boot Option #2 [Windows Boot Manager]
→ The system can boot from OS install media.
<Incorrect setting>
[Boot]‐[Boot Priorities]
‐ Boot Option #1 [Windows Boot Manager]
‐ Boot Option #2 [UEFI : Optical disk drive]
→ The system cannot boot from OS install media.
Note

Insert the OS install media into optical disk drive before opening BIOS SETUP
menu.

You do not need to confirm If [Windows Boot Manager] is not displayed in [Boot
Priorities].
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BIOS Update
A BIOS update may be required to install Windows Server 2012 R2. BIOS version must be 5.6.0132 or
later.
To see if your system needs a BIOS update, go to NEC Corporation Web site at
http://www.nec.com/express/.
For the update procedure, refer to “Readme.txt” included in the downloaded data or instructions shown
on the above web site when downloading the module.
BMC Firmware Updates
BMC Firmware updates may be required to install Windows Server 2012 R2. BMC Firmware must be
1.31 or later.
To see if your system needs BMC firmware updates, go to NEC
Corporation Website at http://www.nec.com/express/.
For the update procedures, refer to “Readme.txt” included in the downloaded data or instructions
shown on the above web site shown when downloading the modules.
Hardware configuration
The following hardware configurations require special procedures.
Setup on a computer that has multiple physical drives
When you install Windows Server 2012 R2, disk drive numbers displayed on the screen may not
correspond to the actual slot locations. Select the install location by disk capacity or partition size. If
you select the incorrect disk drive, existing data may be deleted unexpectedly.
Important
Refer to the Microsoft Website for details.
http://support.microsoft.com/kb/937251/en-us
Reinstalling to a mirrored volume
When you install Windows Server 2012 R2 in a mirrored volume created using Windows feature,
disable mirroring before installing the operating system and enable it again after the installation. Use
[Computer Management] – [Disk Management] to create, disable, or remove the mirrored volume.
DAT, LTO, and similar media
Do not set media that is unnecessary to installation during setup.
Re-installation on an Upgraded Dynamic Disk
If you upgrade the disk drive for the operation system to Dynamic Disk, you cannot re-install the
operating system and keep existing partitions. In this case, you have to perform a clean installation.
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Setup when mass memory is installed
If mass memory is installed in your system, the large size of paging file is required at installation. Thus,
the partition size for storing debug information (dump file) may not be secured.
If you fail to secure the dump file size, use clean installation for setup, and allocate the file space
required for storing the dump file to other hard disk drives by performing the following steps.
1.
Set the system partition size to a size sufficient to install the OS and paging file.
2.
Specify another disk as the destination to store the debug information (required dump file
size) by referring to Chapter 10(Setup for Solving Problems).
If hard disk drives do not have enough space to write dump file, add another disk drive after installation.
If the partition size for installing Windows is smaller than the size to install the OS and
Note
paging file, expand the partition size or add another hard disk drive.
If sufficient space cannot be secured for the paging file, perform either of the following after setting up
using clean installation is complete.
-
Specify a hard disk drive other than the system drive as the location to store the paging file
for collecting memory dump.
Create a paging file of the installed memory size + 400 MB or more in a drive other than the
system drive.
The paging file that exists in the first drive (in the order of drive letter C, D, E, ...) is used as the
temporary memory dump location. Therefore, the size of the paging file must be "installed memory size
+ 400 MB" or more. Paging files in dynamic volumes are not used for dumping memory. The setting is
applied after restarting the system.
Example of correct setting
C:No paging file exists
D:Paging file whose size is "installed memory size + 400 MB" or more
→
The paging file in drive D can be used for collecting memory dump because its
size satisfies the requirement.
Example of incorrect setting 1
C:Paging file whose size is smaller than the installed memory size
D:Paging file whose size is "installed memory size + 400 MB" or more
→
The paging file in drive C is used for collecting memory dump, but collection may
fail because the size of the paging file is smaller than the installed memory size.
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Example of incorrect setting 2
C:Paging file whose size is "installed memory size × 0.5"
D:Paging file whose size is "installed memory size × 0.5"
E:Paging file whose size is 400 MB
→
The total paging file size in all drives is "installed memory size + 400 MB", but
collection may fail because only the paging file in drive C is used for collecting
memory dump.
Example of incorrect setting 3
C:No paging file exists
D:Paging file whose size is "installed memory size + 400 MB" or more
(in dynamic volume)
→
Paging files in a dynamic volume cannot be used for collecting memory dump.
Thus, collecting memory dump fails.
-Specify a drive other than the system drive for "Dedicated Dump File".
Create the registry shown below by using the Registry Editor and specify the name of Dedicated
Dump File.
<When specifying the file named "dedicateddumpfile.sys" in drive D>
Key
:
HKEY_LOCAL_MACHINE\SYSTEM
\CurrentControlSet\Control\CrashControl
Name :
DedicatedDumpFile
Type
:
REG_SZ
Data
: D:\dedicateddumpfile.sys
Note the following when specifying Dedicated Dump File:

Pay strict attention to edit the registry.

The setting is applied after restarting the system.

Specify a drive that has free space of "installed memory size + 400 MB" or more.

Dedicated Dump File cannot be placed in dynamic volumes.

Dedicated Dump File is only used for collecting memory dump, and is not used as virtual
memory. Specify the paging file size so that sufficient virtual memory can be allocated in the
entire system.
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System partition size
The system partition size can be calculated by using the following formula.
OS size + paging file size + dump file size + application size
Server with a GUI
Size required to install OS
= 9,200MB
Paging file size (recommended)
= installed memory size × 1.5
Dump file size
= installed memory size + 400MB
Application size
= as required by the application
Server Core installations
Size required to install OS
= 6,400MB
Paging file size (recommended)
= Installed memory size × 1.5
Dump file size
= Installed memory size + 400MB
Application size
= as required by the application
For example, if the installed memory size is 1 GB (1,024 MB) and application size is 100 MB, and
Server with a GUI is selected, the partition size is calculated as follows:
9,200MB + (1,024MB × 1.5) + 1,024MB + 400MB + 100MB = 12,260MB
The above mentioned partition size is the minimum partition size required for system installation.
Ensure that the partition size is sufficient for system operations.
The following partition sizes are recommended.
Server with a GUI
:
32,768MB(32GB) or more
Server Core installations :
32,768MB(32GB) or more
*1GB = 1,024MB
Note

The above paging file sizes are recommended for collecting debug information
(dump file). The initial size of the Windows partition paging file must be large enough
to store dump files. Make sure you set a sufficient paging file size. If the paging file is
insufficient, there will be a virtual memory shortage that may result in an inability to
collect correct debug information.

Regardless of the sizes of internal memory and write debug information,

When installing other applications or other items, add the amount of space needed
the maximum size of the dump file is "size of internal memory + 400 MB".
by the application to the partition.
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If the partition size for installing Windows is smaller than the recommended size, expand the partition
size or add another hard disk drive.
Tips
When new partition is created, Windows creates the following three partitions at the
top of hard disk drive.
—
Recovery partition
:300MB
—
EFI System partition(ESP)
:100MB
*1
—
Microsoft reserved partition (MSR) :128MB
*2
528MB is allocated to these 3 partitions.
Example:
If 61,440MB (60GB) is specified for partition size, usable space will be:
61,440MB - (300MB + 100MB + 128MB) = 60,912MB
Free space
System partition
Recovery partition
(300MB)
Microsoft reserved partition (MSR) *2
(128MB)
EFI System partition (ESP) *1
(100MB)
*1 : 260MB may be allocated to this partition depending on hard disk
drive type.
*2 : This partition is not displayed on [Disk Management].
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Windows Server 2012 R2 Hyper-V support
Refer to the following web site for information related to Windows Server 2012 R2 Hyper-V.
http://www.58support.nec.co.jp/global/download/w2012r2/hyper-v/hyper-v-ws2012r2.html
Using BitLocker
If using BitLocker, note the following.

Be sure to keep the recovery password secure. Do not keep it near a server running BitLocker.
Important
If the recovery password is not entered, the OS cannot be started, and the content
of the partition encrypted by BitLocker cannot be referenced any more.
The recovery password might be required at startup of the OS after the following:
—
Replacement of motherboard
—
Change of BIOS setting
—
Initialization of trusted platform module (TPM) *
* Depending on your system, it may not be supported. Refer to the document
about hardware.

To reinstall the operating system into a partition that is encrypted with BitLocker, delete the
BitLocker-encrypted partition prior to reinstallation.
Support for NIC teaming in Windows Server 2012 R2
The NIC teaming feature, which used to be provided by network interface card (NIC) vendors, is built
into Windows Server 2012 R2. In Windows Server 2012 R2, this feature is also called "load balancing
and failover (LBFO)". Refer to (Setup of Windows Server 2012 R2 NIC Teaming (LBFO)) and specify
any required settings.
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5. Installing Windows Server 2012 R2
Note
Read Chapter 4 “Important Instructions” before you start the installation.
This chapter lists the steps to install Windows Server 2012 R2.
1.
Turn on your display and server in that order.
Important
2.
If you need to update the BIOS, refer to “BIOS Update” section in Chapter 4.
Insert the Backup DVD or the Windows Server 2012 R2 DVD-ROM into your DVD-ROM
drive.
3.
Restart the system.
To restart the system, press <Ctrl> + <Alt> + <Del> or turn off the system once and then turn
it on again.
4.
The DVD-ROM starts.
If an operating system has been installed already, the following message will appear:
”Press any key to boot from CD or DVD...”
Press <Enter> to boot from the DVD-ROM.
Note
If the Windows Setup screen does not appear, it means that Enter key has not been
pressed correctly. In this case, you should restart the system.
5.
Click Next.
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6.
Click Install now.
7.
Enter the product key and click Next.
If you are using the Backup DVD, this screen does not appear. Go straight to the next step.
8.
Select the operating system you want to install and click Next.
The options listed on the screen vary depending on the installation media you are using.
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9.
Read the license terms carefully.
If you agree, check I accept the license terms and click Next.
10. Select the type of installation you want.
Custom: Install Windows only (advanced) is selected below.
11. Click New.
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Important

Take care in making partition.
If you install into the disk that OS is installed, delete partition in which OS is
installed in advance.
At this time, contents of the partition to be deleted are not preserved.

Note
If necessary user data exists, back up before deleting partition.
When installing the OS to a disk of over 2,097,152 MB(2 TB),set the partition size to
2,097,152 MB or lress.
12. Specify the partition size and click Apply.
Tips
When the following screen appears, click OK.
When new partition is created, Windows creates the following three partitions at the top of
hard disk drive.
-
Recovery partition
-
EFI System partition(ESP)
-
Microsoft reserved partition
13. Select the partition created in step 12 and click Format.
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14. Select the partition you created and click Next.
Tips
The number of partitions displayed differs depending on the hardware configuration.
When the following message appears, Windows installation starts automatically.
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15. Set according to operating system selected in Step 8.
Server with a GUI
Type a password and click Finish.
To sign-in to Windows Server 2012 R2, press <Ctrl>+<Alt>+<Del> on the screen below.
Type the password and press <Enter>.
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Windows Server 2012 R2 starts.
Server Core Installations
Click OK.
Type the new password.
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Click OK.
Windows Server 2012 R2 starts.
Tips
Refer to Microsoft Website for more details.
“Configure and Manage Server Core Installations”
http://technet.microsoft.com/us-en/library/jj574091.aspx
(as of July.24, 2014)
16. See Chapter 6 (Installing Starter Pack) and follow the instructions.
17. See Chapter 7 (Setting Up Device Drivers) and follow the instructions.
18. See Chapter 8 (Activating Windows) and follow the instructions.
19. See Chapter 9 (Setup of Windows Server 2012 R2 NIC Teaming (LBFO)) and follow
the instructions.
20. Execute setup by following the instructions described in Chapter 10 (Setup for Solving
Problems).
The installation is complete.
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6. Installing Starter Pack
Starter Packs contains drivers customized for the Express5800 Series.
Before using your system, be sure to apply necessary modules to run Windows Server 2012
R2 (Starter Pack) dedicated for supported models. A Starter Pack can be used only for the
supported models.
Also, Starter Pack for Windows Server 2012 is not available.
If you need to download Starter Pack, see “Downloading” in Chapter 3.4.
Important
Also install Starter Pack in the following cases.
‐ The hardware configurations is changed:
(If an internal optional device is installed or removed, apply the Starter Pack. If
a dialog box prompting system reboot is displayed, reboot the system
according to the on-screen instructions, and then apply the Starter Pack.)
‐ If the system was recovered using a recovery process
‐ If a system has been restored using the backup tool
Note
The Scalable Networking Pack (SNP) function is disabled upon Starter Pack installation is
complete.
The setting of SNP function may affect the system performance.
1.
Sign-in to the system using the built-in administrator account (or an account with
administrative rights).
If you use the Starter Pack on a DVD, place the media into the disk drive.
2.
Click Search on the charm bar.
(Or select Run on the menu that appears when you right click on the lower left corner of the
screen.)
“Search”
“Run”
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3.
Enter the following path and press <Enter>.
<drive letter>:\winnt\bin\pkgsetup.vbs
A path which includes double-byte characters or the space character cannot be used here.
“Search”
“Run”
Tips
For example, the Starter Pack is stored in temp folder in drive D.
 Server with a GUI
Enter “D:\temp\winnt\bin\pkgsetup.vbs” and press Enter.
 Server Core Installation
(1) At the command prompt, enter the following command to specify drive D.
cd /d D:\temp\winnt\bin
C:\Users\administrator>cd /d D:\temp\winnt\bin
(2) Enter the following command, and press Enter.
pkgsetup.vbs
D:\temp\winnt\bin>pkgsetup.vbs
Wait until the file copy is complete. (About 1-3minute(s).)
For a Server with a GUI, the following message appears while Starter Pack is being
installed.
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4.
Read the message in the following box and click OK.
The Starter Pack is going to be installed.
Wait until the installation of the Starter Pack is complete. (About 3 - 5 minutes.)
Note
The screen may black out instantaneously or resolution may change while Starter Pack is
installed, but it is not a failure.
On the server with a GUI, the following progress message appears while the Starter Pack is
installed.
5.
When the following message appears, the installation of the Starter Pack is complete.
If you used a Starter Pack written on an optical disk such as DVD, follow the message to
eject the disk.
6.
Click OK to restart the system.
The Starter Pack has been installed.
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7. Setting Up Device Drivers
Install and set up device drivers as needed.
For device drivers not described in this section, refer to the manual supplied with the device driver.
7.1
Installing LAN drivers
7.1.1 LAN drivers
The LAN driver is installed automatically when installing the Starter Pack.
Use a Starter Pack when you need to repair or re-configure your system.
Important

To start the NIC Teaming, enable “NIC Teaming” from the Server manager
window.

Wake On LAN feature is available only on the network adapter installed in PCI
slot 5 or 9.
Note

To change the LAN driver settings, log on to the system from a local console using an
administrator’s account. Remotely changing the settings by using the operating
system’s remote desktop feature or any other remote management feature is not
supported.

Be sure to select the Internet Protocol (TCP/IP) check box when specifying an IP
address.
7.1.2 Optional LAN board
This server supports the following optional LAN boards.
Optional LAN boards : NE3304-128/132/133/138
Note
If you additionally connect optional LAN board/riser card, be sure to configure them
according to Chapter 7.2 (Setting up LAN drivers).
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7.1.3 Network adapter name
After installing the LAN drivers, the following network adapter names are displayed on Device
Manager. The standard network adapter is not supported.

Optional LAN board
[NE3304-128]
Broadcom BCM57711 NetXtreme Ⅱ 10 GigE (NDIS VBD Client) #xx(*)
[NE3304-132/133/138]
Broadcom NetXtreme Gigabit Ethernet #xx(*)
* If there are adapters with the same name, a different identification number will be assigned to xx.
Tips
The ID for NE3304-128 might be a number of two or more digits. This is due to the LAN
driver specifications and not an error. This number cannot be changed.
7.2
Setting up LAN drivers
7.2.1 Setting link speed
The transfer rate and duplex mode of the network adapter must be the same as those of the
switching hub. Follow the procedure below to specify the transfer rate and duplex mode.
Tips
If you connect NE3304-128, setting "10 Gb Full" for "network adapter", and setting "Auto
Negotiation" for destination switching hub, is available.
1.
Open the Device Manager.
2.
Expand Network Adapters, and then double-click the name of the network adapter you
want to set. The properties of the network adapter will be displayed.
3.
On the Advanced tab, set the Speed & Duplex values to the same as those of the switching
hub.
4.
Click OK in the Network Adapter Properties dialog box.
5.
Restart the system.
The link speed setting is now complete.
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7.2.2 When using NE3304-128
When using NE3304-128 on the server, follow the steps below to configure it.
1.
Open the Device Manager.
2.
Expand Network Adapters, and then double-click the name of the network adapter you want
to set. The properties of the network adapter will be displayed.
3.
Select the Advanced tab, and set followings:
Name
4.
Setting
Flow Control
Auto
Maximum Number of RSS Queues
8
TCP Connection Offload (IPv4)
Enabled
TCP Connection Offload (IPv6)
Enabled
Click OK and then restart the system.
Setup is now completed.
7.2.3 When using NE3304-132/133/138
When using NE3304-132/133/138 on the server, follow the steps below to configure it.
1.
Open the Device Manager.
2.
Expand Network Adapters, and then double-click the name of the network adapter you want
to set. The properties of the network adapter will be displayed.
3.
Select the Advanced tab, and set followings:
Name
Setting
Receive Side Scaling
Disabled
4.
Click OK.
5.
Double-click pgdyavd_disable.vbs in the Starter Pack.
<drive letter>:\winnt\ws2012r2\lan\pgdyavd_disable.vbs
6.
When the following message is displayed, click OK.
Configuration Completed
[Option:PopUp RLV Disabled(Action:Done)]
Reboot the system
Tips
7.
The message “Action:Non” indicates that the LAN driver is already set.
Restart the system.
Setup is now completed.
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7.3
Graphics accelerator driver
Important
The driver is installed at Server with a GUI.
The standard Graphics Accelerator driver is installed automatically by the Starter Pack.
To reinstall drivers separately, complete the following steps.
1.
Double-click the install.bat in the Starter Pack.
< drive letter>:\winnt\ws2012r2\video
You will be prompted to confirm the End User License Agreement during this process.
Click the ACCEPT button and continue.
2.
Restart the system.
Setup is now completed.
7.4
When using a SAS Controller (NE3303-142)
The driver for SAS Controller (NE3303-142) is installed automatically by the Starter Pack.
To reinstall drivers separately, complete the following steps.
1.
Double-click the install.bat in the Starter Pack.
< drive letter>:\winnt\ws2012r2\ lsi_sas2\update.vbs
2.
Restart the system.
Setup is now completed.
7.5
When using a RAID Controller (NE3303-H001)
The driver for RAID Controller (NE3303-H001) is automatically installed by Windows Plug-and-Play.
7.6
When using a Fibre Channel controller (NE3390-153/154/157/158)
The driver for Fibre Channel controller (NE3390-153/154/157/158) is automatically installed by
Windows Plug-and-Play.
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8. Activating Windows
You need to activate Windows Server 2012 R2 to continue to use the system.
Follow the steps below to check if your operating system has been activated and perform the
activation as needed.
Connect to the internet to complete online activation.
If you are offline, you can activate Windows Server 2012 R2 by calling Microsoft.
8.1
Server with a GUI
1.
Click Settings on the Charms bar.
2.
Click Server info.
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3.
Check Windows license authentication.
"Windows is activated" is displayed.
You do not need to perform this procedure.
"Windows is not activated" is displayed.
License authentication process is needed.
Advance license authentication process according to the following procedure.
Click Activate Windows.
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Enter the product key.
Hereafter, complete license authentication process according to the message.
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8.2
Server Core installations
1.
Confirm if your license is authenticated.
At the command prompt, enter the following command, and then press <Enter> key.
C:\Users\administrator>slmgr –dli
If license authentication is required, go to the next step.
If your license is already authenticated, you can skip the next and the subsequent steps.
2.
Change the product key.
When using Backup DVD:
Type the following command, and then press the <Enter> key.
C:\Users\administrator>slmgr –ipk <Product key on COA label>
When using Windows Server 2012 R2 DVD-ROM:
You do not need to change the product key.
Go to the next step.
3.
Perform license authentication.
4.
When connected to Internet:
License authentication is performed via the Internet.
Type the following command, and then press the <Enter> key.
C:\Users\administrator> slmgr –ato
When not connected to Internet:
Use telephone for license authentication.
Type the following command, and then press the <Enter> key.
C:\Users\administrator> slmgr -dti
Obtain an Install ID for license authentication.
Refer to the file %systemroot%\system32\sppui\phone.inf to confirm the
telephone number of Microsoft Licensing Center.
Call Microsoft Licensing Center and tell them your Install ID.
Type the obtained confirmation ID in the following command, and then press the <Enter>
key.
C:\Users\administrator> slmgr –atp <Confirmation ID>
This completes authentication.
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9. Setup of Windows Server 2012 R2 NIC Teaming (LBFO)
Set up the network adapter teaming feature as shown below.
9.1
Launching the NIC teaming setup tool
1.
Launch Server Manager.
2.
Select Local Server.
3.
In the Properties window, click Enable or Disable for NIC teaming.
The NIC teaming setup tool will launch.
Tips
The NIC teaming setup tool can also be launched by opening the Run dialog box,
typing lbfoadmin, and then pressing the <Enter> key.
9.2
Creating a team
Create a team by using the NIC teaming setup tool.
1.
In the Servers section, select the name of the server to set up.
If there is only one server connected, the name of the server is selected automatically.
2.
In the Teams section, select New Team under Tasks.
3.
Type the name of the team to create, and then select the network adapter to include in the
team from the Member adapters list.
4.
Click Additional properties.
5.
Specify the required settings, and then click OK.
Teaming mode
Static Teaming
Configures static aggregation between the NIC and switches.
Switch Independent
Configures teaming on the NIC side without depending on the switch settings.
LACP
Configures dynamic aggregation between the NIC and switches.
Load balancing mode
Address Hash
Distributes the load based on IP addresses and port numbers.
Hyper-V Port
Distributes the load to each of the virtual switch ports used by the virtual
machines.
Dynamic
 Distributes the load based on IP addresses and port numbers in sending.
 Distributes the load same to "Hyper-V Port" in receiving.
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Standby adapter
Select one adapter to be set to standby mode from the adapters in the team.
Setting all adapters to active mode is also possible.
Primary team interface
Any VLAN ID can be specified for the primary team interface.
9.3
Notes and restrictions

NIC teaming on a guest OS is not supported.

Teaming of virtual NICs on the host OS is not supported in the Hyper-V environment.

When STP (Spanning Tree Protocol) is enabled on network switch ports to which network
adapters of the team are connected, network communications may be disrupted. Disable
STP, or configure "PortFast" or "EdgePort" to the ports.
* About setting the network switch of the connection destination, see the manual of the
network switch.

All NICs in the team must be connected to the same subnet.

Teaming of different speed NICs is not supported.

Teaming of different vendor's NICs is not supported.
Refer to the following website for the latest information.
http://www.58support.nec.co.jp/global/download/w2012r2/index.html
-[Technical Information] -[NIC Teaming (LBFO)]
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10.
Setup for Solving Problems
This section describes the features that must be set up in advance so that the server can recover
from any trouble immediately and precisely.
10.1 Specifying Memory Dump Settings (Debug Information)
This section describes the procedures for collecting a memory dump (debug information) in the
server.
Important

Memory dumps must be collected by a staff member from the maintenance
service company. Customers only need to specify the settings for the memory
dump.

When you restart the system to save the memory dump, a message informing
you that the system is short of virtual memory might appear. However, this
message can be ignored and you can proceed with the restart. If you reset or
restart the system, the memory dump might not be stored normally.
Follow the procedure below to specify the memory dump settings.
1.
On the Charms bar, click Settings.
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2.
Click Server info.
3.
In System, click Advanced system settings.
The System Properties dialog box appears.
4.
In Startup and Recovery, click Settings….
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5.
Type a file name to save the debug information, and then click OK.
For example: <Save information in drive D: with the file name "MEMORY.DMP">
Note the following when specifying a dump file:
 We recommend you specify Kernel memory dump for Write debugging information.
 Specify a drive that has a free space of at least "the memory capacity mounted on the
server + 400 MB".
 The size of the debug information (memory dump) changes if DIMM is added. Make sure
that the free space of the drive to store the debug information (memory dump) is
sufficient.
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6.
In Performance, click Settings.
The Performance Options window appears.
7.
Click the Advanced tab on the Performance Options window.
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8.
In Virtual memory, click Change….
9.
Clear the Automatically manage paging file size for all drives check box, and then click
Custom size.
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10. In Paging file size for each drive, enter the value equal or larger than the recommended
value for Initial size, and the value larger than Initial size for Maximum size, and then click
Set.
Note the following when specifying a paging file size:

The paging file is used to collect debug information (dump file).
The boot volume (usually created in drive C:) must have a paging file of its initial size
(Total capacity of physical memory mounted + 400MB or larger) is enough to store the
dump file. Specify "Total capacity of physical memory mounted + 400MB" or larger size.

Make sure to specify a sufficient paging file size (recommended size: Total capacity of
physical memory mounted * 1.5 or more) for entire system.

See "System Partition" in Chapter 4 (Important Instructions) for recommended value.

When DIMM is added, re-specify the paging file according to the increased memory
size.
11. Click OK.
If a message to restart Windows appears, restart the system according to on-screen
message.
Specification of the memory dump settings is now complete.
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10.2 How to Create a User-mode Process Dump File
The user-mode process dump file records information when an application error occurs.
If an application error occurs, obtain user-mode process dump information using the following
procedures without closing the pop-up window that reported the error:
1.
Right-click the left bottom of screen and then click Task Manager or press <Ctrl> + <Shift> +
<Esc> keys to start Task Manager.
2.
Click More details.
3.
Click the Processes tab.
4.
Right-click the name of the process that you want to get dump information for, and then click
Create dump file.
5.
A dump file for the process is created in the following folder:
C:\Users\(user name)\AppData\Local\Temp
Tips
If the folder is not displayed, open Explorer, select Hidden items in the View tab.
Obtain the user-mode process dump file from the folder shown in step 5.
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11.
Windows System Recovery
If the Windows does not start correctly, you can recover it using the feature of the Windows
installation disc. To run this feature, start the installation disc, and then choose Repair your
computer in Windows Setup wizard.
We recommend that this option is performed by the system administrator.
Note

After recovering the system, be sure to install each driver and Starter Pack.
See "Windows Server 2012 R2 Installation Guide" to install Starter Pack and device
drivers.

12.
If hard disk drives cannot be detected, you cannot recover the Windows system.
Troubleshooting
If this system does not operate as intended, check it according to the contents of your document
before sending it for repair. If an item in the checklist corresponds with a problem you are
experiencing, follow the processing instructions.
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13.
Windows Event Logs
OS
Event Log
Source
Type
Message (Description)
ID
Registered timing of event log *
Action
Windows Server 2012 R2
System Log
b57nd60a
Warning
Broadcom NetXtreme Gigabit Ethernet #xx: The network link is down.
Check to make sure the network cable is properly connected.
4
When installing an OS, starting system,
or applying Starter Pack
This event does not affect system operation.
l2nd
Broadcom BCM57711 #xx: The network link is down.
Check to make sure the network cable is properly connected.
Warning
4
When installing an OS, starting system,
or applying Starter Pack
This event does not affect system operation.
Megasas
The driver detected a controller error on Device\RaidPortX.
Error
11
If this event is logged when applying Starter Pack, this event does not
affect system operation.
When applying Starter Pack.
volmgr
Error
Failed to initialize crash dump.
46
Go to the following Microsoft website for details:
http://support.microsoft.com/kb/2756313
When installing an OS
megasas2
Warning
Reset to device, \Device\RaidPortX, was issued.(The rest is skipped.)
129
If this event is logged, it is not problems since retrying is succeeded by
OS. Continue running.
When the system is used.
Microsoft-Windows-TimeService
Warning
134
NtpClient was unable to set a manual peer to use as a time source
because of DNS resolution error on 'time.windows.com,0x9'. NtpClient
will try again in 15 minutes and double the reattempt interval thereafter.
When installing an OS, starting system,
or applying Starter Pack
If this event is not logged after connecting with Internet, this event does
not affect system operation.
disk
The IO operation at the logical block address for disk (PD0 name:) was
retried.
* This event message is often invalid. It is no problem.
Warning
153
When creating logical drive by Universal
RAID Utility
When you create logical drive by using the Universal RAID Utility, the
following message appears on the Windows Event Log. This warning
message indicates that OS retried the I/O operation and it has
succeeded. There is no problem with this message in terms of the
system operation.
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Service Control Manager
Error
The IP Helper service terminated with the following error:
The specified service is invalid, or valid device is not associated with the
service.
7023
If this event is logged only upon OS installation and is not logged
repeatedly, it does not affect system operation.
When installing an OS
Service Control Manager
Error
The Printer Extensions and Notifications service is marked as an
interactive service. However, the system is configured to not allow
interactive services. This service may not function properly.
7030
If this event is logged only upon OS installation and is not logged
repeatedly, it does not affect system operation.
When installing an OS
Microsoft-WindowsWinRM
Warning
The WinRM service is not listening for WS-Management requests.
If this event is logged together with ID 7036 "Service Control Manager
(Windows Remote Management (WS-Management) service is changed
to halt state.), it does not affect system operation.
If these events are not in pair and WinRM Event 10148 (The WinRM
service is not listening for WS-Management requests.) is output
immediately after this event, it is not problem in system operation.
10149
When installing an OS
Application Log
Microsoft-WindowsSecurity-SPP
Warning
Description: Detailed information of HRESULT
Returned hr=0xC004F022, original hr=0x80049E00
1015
If this event is logged only upon OS installation and is not logged If this
event is logged only upon OS installation and is not logged.
When installing an OS
Microsoft-Windows1058
Security-SPP
Error
This event does not affect system operation.
When installing an OS
Microsoft-WindowsSecurity-SPP
Installation of the Proof of Purchase from the ACPI table failed, Error
code: 0xC004F057
Error
License Activation (slui.exe)
code:hr=0xC004F063
failed
with
the
following
error
8198
If this event is not logged repeatedly after license authentication
process, it is not problems.
When installing an OS
Application Event Log and Service Log
Microsoft-Windows200
Warning
A connection to the Windows Update service could not be established.
DeviceSetupManager
If this event is not logged after connecting with Internet, this event does
not affect system operation.
While the system is in use
Microsoft-WindowsDeviceSetupManager
Warning
A connection to the Windows Metadata and Internet Services (WMIS)
could not be established.
201
While the system is in use
If this event is not logged after connecting with Internet, this event does
not affect system operation.
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Microsoft-WindowsDeviceSetupManager
Warning
The Network List Manager reports no connectivity to the internet.
202
If this event is not logged after connecting with Internet, this event does
not affect system operation.
While the system is in use
Microsoft-WindowsAppReadiness
Error
'ART:ResolveStoreCategories' failed for Administrator. Error: 'Class not
registered' (0.0312842 seconds)
215
When installing an OS
If this event is logged only upon First Sign-in and is not logged
repeatedly, it does not affect system operation.
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Document Revision History
Date
Revision
No.
Notes
June 16,2014
1
The first edition
856-121112-478-Ae
July 10, 2014
2
It's renewed Setup of Windows Server 2012 R2 NIC
856-121112-478-Be
Teaming (LBFO)
July 24, 2014
3
It's renewed Setup of Windows Server 2012 R2 NIC
856-121112-478-Ce
Teaming (LBFO)
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