Huddle Hub One / Huddle Hub One+ Configuration Guide

Huddle Hub One / Huddle Hub One+
Configuration Guide
Product version 1.20 – Manual version 03
Huddle Room Technology Srl
Via Pio La Torre n.13 – Campogalliano (MO)
Italy
www.hrt.website
info@hrt.email
Table of Contents
1
Introduction ............................................................................................................................................. 3
2
Accessing the Web Console .................................................................................................................. 3
3
4
2.1
Access through Ethernet Interface ......................................................................................................... 3
2.2
Access through WiFi Network (HHO+ only) .......................................................................................... 4
Web console............................................................................................................................................ 4
3.1
Login ............................................................................................................................................................. 4
3.2
Apply changes ............................................................................................................................................ 5
3.3
Discard changes ........................................................................................................................................ 5
3.4
Restore default configuration .................................................................................................................. 5
Top bar controls...................................................................................................................................... 6
4.1
Stop session ............................................................................................................................................... 6
4.2
Check for updates ...................................................................................................................................... 6
4.3
Reboot .......................................................................................................................................................... 6
4.4
Logout .......................................................................................................................................................... 6
4.5
Change Huddle Hub .................................................................................................................................. 6
5
Status....................................................................................................................................................... 6
6
Huddle Hub.............................................................................................................................................. 8
7
Session .................................................................................................................................................... 9
8
7.1
Security parameters .................................................................................................................................. 9
7.2
Multicam ...................................................................................................................................................... 9
Network ................................................................................................................................................... 9
8.1
Wireless connection (HHO+ only) ........................................................................................................... 9
8.1.1
Wireless mode: Access Point .............................................................................................................................. 9
8.1.2
Access point mode parameters ........................................................................................................................ 10
8.1.3
Wireless mode: Station ....................................................................................................................................... 13
8.1.4
Station mode parameters .................................................................................................................................. 13
8.1.5
Wireless mode: Disabled .................................................................................................................................... 14
8.2
8.2.1
Wired connection ..................................................................................................................................... 14
Wired connection: DHCP .................................................................................................................................... 14
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8.2.2
Wired connection: Static ..................................................................................................................................... 14
8.2.3
Wired connection: Disable .................................................................................................................................. 15
Help ........................................................................................................................................................ 15
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1 Introduction
Huddle Hub™ product family is the answer to the needs of modern teamwork, which is increasingly based
on content presentation and video conference. Thanks to Huddle Hub, these activities can be performed
everywhere in your organization without the need of dedicated huddle rooms, large displays, webcams or
other devices.
In fact, Huddle Hub gives you access to a new and unprecedented collaboration mode. By using Huddle
Hub, you can make your presentations and share your documents from the screen of your PC (desktop
or laptop) directly to the screen of other devices (desktop PCs and laptops, tablets or smartphones), with
no need for a specifically equipped place. Additionally, the camera streams of your devices can be
collectively combined into a Multicam single feed to be used during videoconferences.
The result is that every place in your company / organization can be used as a Virtual Huddle Room.
The Huddle Hub solution is made of two components:
•
•
The Huddle Hub unit, currently available in two versions: Huddle Hub One (HHO) and Huddle Hub
One+ (HHO+);
The Huddle Hub App (HHApp), a companion software available for Windows, MacOS, iOS and
Android devices.
Given that HHO+ includes all the functionalities of HHO, when this guide refers to HHO it means HHO or
HHO+. HHO+ specific features will be highlighted with the HHO+ only marker.
This guide will help you to get the most from your HHO or HHO+ unit by explaining how to configure it to
better suit your needs. Please see the User Guide to understand how to use the companion software.
2 Accessing the Web Console
The tool you will use for the configuration of your HHO is the Web Console, accessible using any common
web browser, like Chrome, Edge, Safari, Firefox and many others. From the Web Console, you can manage
every parameter of your HHO.
2.1 Access through Ethernet Interface
To access your HHO through its Ethernet interface, the unit must be switched on and connected to the
company LAN using an Ethernet cable.
The IP address of HHO depends on your company LAN address family (e.g. 192.168.1.x), on your DHCP
server and in general on your network configuration. Ask your network administrator for the IP address of
your HHO.
When you know the IP address of your HHO unit, start your favorite Internet browser and type it in the
address bar. Both HTTP and HTTPS connections are available; for security reasons HTTPS is the
suggested mode.
HHO+ only: you can find the IP address of your HHO unit by connecting a screen to its HDMI port and
reading the address on the welcome screen.
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2.2 Access through Wi-Fi Network (HHO+ only)
You can access the Web Console using the wireless direct connection to the Wi-Fi network of your HHO+:
1. Move to the room where HHO+ has been installed and make sure the unit is switched on.
2. Open the wireless network selection screen on your device and connect it to HHO+ network. The
factory default parameters are:
•
•
•
•
SSID: HuddleHubOne
Security: WPA2
Password: HuddleHubOne
Wi-Fi band: 2.4 GHz
3. Once connected to the wireless network of HHO+, start your favorite Internet browser and type
HHO+ network IP address of in the address bar. The default IP address of HHO+ on its own
wireless network is 10.3.2.1 (but I may have been changed by a previous configuration). Both
HTTP and HTTPS connections are available, for security reasons, HTTPS is the suggested mode.
3 Web console
3.1 Login
Insert the password in the login dialog and the Web Console appears. The factory default password is
“password”.
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Tip: for security reasons, remember to change the administration password as your very first
configuration task.
The Web Console has three main areas:
•
The top bar, with the name of HHO and the four control buttons:
Stop session , Check for updates , Reboot , Log out and Change Huddle Hub
•
The side bar on the left controls the active configuration sections:
Status, Huddle Hub, Session, Network and Help
The main area with the status section or the configuration parameters and the saving buttons.
3.2 Apply changes
The Apply button saves the changes. Some changes could affect the possibility to access the Web
Console. For example, if the connection is through the Wi-Fi network and you disable the Wi-Fi interface
of HHO+, you will need a new connection through the wired network to access the Web Console again.
For this reason, when you apply the changes with the Apply button, the system shows the instructions
to access the console again and confirm the changes.
3.3 Discard changes
The Cancel button drops the changes.
3.4 Restore default configuration
The Default button loads the factory default of the current active configuration section.
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4 Top bar controls
4.1 Stop session
This control button is visible only if HHO is hosting a working session. When pressed, it closes the current
session and disconnects all the users from HHO. A confirmation dialog asks you to confirm (or cancel)
the operation.
4.2 Check for updates
Pressing this button, HHO connects to the HRT software repository to check if a new firmware update is
available. In case the system finds a new release, a dialog asks you to confirm (Update) or abort (Cancel)
the operation.
4.3 Reboot
This button asks for a confirmation and then reboots HHO. This operation has the same effect as turning
off and on the device using the power button. The Reboot procedure closes the current session and
disconnects all the users connected to HHO.
4.4 Logout
Disconnects you from the Web Console and brings you back to the login page.
4.5 Change Huddle Hub
Opens the list of the available HHOs on the network and allows to switch from one to another without
quitting the Web Console. The list of the available HHOs shows the HHOs names and the IP addresses.
5 Status
Choosing the Status entry of the side bar, the system shows the current state of HHO. This is the only
available section when HHO is hosting a session, as reported by the message “Session is running.
Modifications disabled”.
The information available on the Status page are:
Hub
•
•
Name (of HHO)
Firmware version
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•
•
•
•
•
•
Language
Automatically install new updates (On/Off)
Tv (Connected/Disconnected)
TV mode (Auto/Manual)
TV resolution (resolution@frequency)
Webcam (Connected/Disconnected – Compatible/Not compatible)
Session
Session status
•
•
•
•
Connected clients (Number of currently connected clients)
Presentation (Running/Not running)
Multicam feed (Running/Not running)
Passcode (Session passcode)
Security
•
Passcode protection (On/Off)
Multicam feed
•
Status (Enabled/Disabled)
Network
Wireless connection
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Status (Access Point/Station/Disabled)
SSID
Password
Share mode (Routing+NAT/Routing/Bridge/None)
LAN access to session participants only (On/Off)
IP (Wireless interface HHO IP address)
Netmask
Country (Country ID for the configured country)
Channel (configured Wi-Fi channel)
Channel width
Frequency (2.4/5GHz)
Mode (IEEE 802.11n/IEEE 802.11ac)
DHCP server range
Authentication (WPA/WPA2)
SSID Broadcasting (On/Off)
Client isolation (On/Off)
Input (Input network traffic size in Mbps)
Output (Output network traffic size in Mbps)
Wired connection
•
•
•
Status (Enabled/Disabled)
IP addressing (DHCP/Static)
IP (Wired interface Hub IP address)
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•
•
•
•
•
Netmask
Gateway
DNS
Input (Input network traffic size in Mbps)
Output (Output network traffic size in Mbps)
6 Huddle Hub
This section concerns HHO general configuration parameters.
Name
This is the name of the device and identifies your HHO. Assign unique names to multiple HHOs connected
to the same network. Name can be from 4 to 16 characters long: numbers, uppercase, lowercase letters,
underscore and dash can be used; special characters and spaces are not admitted. The factory default is
HuddleHubOne.
Password
The password field contains the keyword to access the Web Console. It can be from 8 to 48 characters
long: numbers, uppercase, lowercase letters, underscore and dash are admitted; special characters and
spaces are not allowed. The default value is “password”. The checkbox “Show password” makes your
password visible while typing.
Language
This control allows to select the user interface language for HHO Web Console and for the welcome
screen.
Automatically install new updates
If this checkbox is active, at every power-on or reboot HHO connects to the HRT software repository to
search for firmware updates, and automatically installs its own latest release. The automatic update
requires a network connection to Internet.
TV mode (HHO+ only)
When set to Auto (the default setting), HHO+ scans the available resolutions of your TV; if a Full-HD mode
is available, HHO+ selects it, otherwise it selects the resolution that the TV set identifies as “favorite”.
In Manual mode, you can select the resolution you prefer from a list of the available modes (the star icon
next to one of the items identifies the favorite mode of the TV). When you click an item in the list,
a Try button appears, which allow you to test if the selected mode actually works. If it does, you can
safely Apply the changes you made.
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Warning: HHO may appear unresponsive for a few minutes after power-on or reboot. The effective
time required for the update operation depends on the speed of the Internet connection.
7 Session
7.1 Security parameters
Passcode protection
When checked, a passcode is required to join a HHO session. The passcode is a random four digits
number, automatically generated by the system when session starts. Every new participant must type in
the passcode to join the session.
The passcode is always visible in the application menu of the already logged-in participants (macOS and
Windows clients).
HHO+ only: the passcode is also visible on the welcome screen of a connected TV, if any.
7.2 Multicam
Disable
Tick this checkbox if you want to prevent the HHO users from activating the Multicam functionality.
8 Network
8.1 Wireless connection (HHO+ only)
Using this configuration section, the Wi-Fi functionality of HHO+ can be enabled or disabled, and
configured to work in Access point or Station (client) mode.
8.1.1 Wireless mode: Access Point
If configured in Access point mode, HHO+ creates its own wireless network and works as a common WiFi access point.
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8.1.2 Access point mode parameters
SSID
This is the Wi-Fi SSID of HHO+ and is the same as the device name in the “Huddle Hub” configuration
section.
Password
The password field contains the keyword for the wireless connection to HHO+. The admitted password
follows the industry standard 8 to 63 characters specification. The default value is “HuddleHubOne”.
Show password
Tick this checkbox to make your password visible.
Hide SSID password in status
Tick this checkbox to hide your password from status page of HHO+.
Hide SSID password in TV welcome screen
Tick this checkbox to hide your password from the welcome screen in case a TV is connected.
Share mode
This parameter manages the connection between HHO+ wireless and wired interfaces:
•
•
Routing + NAT: in this case the system manages the NAT translation, lets the Wi-Fi clients to reach
the company LAN resources connected, including Internet, through HHO+ Ethernet port by natting
the clients addresses to the Ethernet interface. From the company LAN to HHO+ wireless network,
the connection must be managed by route tables, forwarding the traffic to HHO+ Ethernet
interface. There’s no firewall isolation between the two subnets, wired and wireless.
Routing: the system only routes the Wi-Fi traffic to the Ethernet interface, without natting the
addresses. Even in this case there’s no firewall isolation between the wired and wireless subnets
and the dialog between the two interfaces is managed by the company LAN route tables only.
In the sharing modes, Routing + NAT and Routing, when the LAN access to session participants
only option is active, among all the users wirelessly connected to HHO+ access point, only the
participants of HHO+ work session can access the company LAN resources.
•
Bridge: the system creates its Wi-Fi network as an extension of the company LAN, using the same
address family, for example on the same 192.160.1.0 subnet. With this configuration, the IP
address of HHO+ Wi-Fi interface is the same of the wired network interface. In Bridge mode, being
HHO+ Wi-Fi network an extension of the company LAN, the Wi-Fi clients are virtually on the same
company LAN. For this mode, the correct Wi-Fi operation depends on HHO+ wired interface
settings.
•
None: means no connection between HHO+ Wi-Fi clients and the company LAN resources.
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IP
This is the static IP address of HHO+ on the wireless subnet. The default is 10.3.2.1, a private address
from the 10.0.0.0 family of private addresses, designed to be used for local networks.
Warning: It’s important you use private address spaces to avoid conflict with public addresses.
Other possible private networks are 172.16.0.0 and 192.168.0.0.
Country
Every HHO+ is configured at factory level for a specific Wi-Fi region, because of the different laws that
regulate the radio emission in every country. Every Wi-Fi region has a list of admitted countries and the
country where HHO+ is used must be selected from this list.
Tip: The Wi-Fi region of your product is visible on the product label.
Frequency
HHO+ is a non-concurrent dual band Wi-Fi device. It can operate at 2.4 or at 5 GHz and this parameter
allows you to change the operating band.
IEE 802.11ac
In case of 5GHz band, the 802.11ac standard can be enabled or disabled. The 802.11ac standard
complies with the previous standards, but some 802.11n devices experience problems with the ac.
Tip: As a general rule, keep the 802.11ac enabled for maximum performances and disable it in
case of compatibility problems with older devices.
Channel
The Channel parameter allows to configure the operating Wi-Fi channel among the list of available
channels, which depends on the Wi-Fi region.
The channels in the 2.4GHz band are spaced 5MHz apart. The protocol requires 25MHz of channel
separation, which means that it is possible for adjacent channels to overlap and then interfere with each
other. For this reason, only channels 1, 6, 11 are typically used in the US to avoid interference. In the rest
of the world, the four channels 1, 5, 9, 13 are typically recommended. The 2.4GHz frequency band is
usually heavily crowded because most devices operate on that band.
The 5GHz band channels have 20MHz bandwidth available. Unlike the 2.4GHz band, the channels are
non-overlapping, therefore all channels have the potential to be used in a single wireless system.
By selecting Auto, the system will choose the best performing option at the moment of the configuration
and every time system gets switched on or rebooted.
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Please, refer to the following list for more information about the available channels by Wi-Fi region:
Product for the European Union (EU):
•
•
2.412GHz ~2.472GHz (CH 1-13)
5.180GHz ~ 5.240GHz (CH 36-40-44-48)
Product for North America (NA):
•
•
2.412GHz ~2.462GHz (CH 1-11)
5.180GHz ~ 5.825GHz (CH 36-40-44-48-149-153-157-161-165)
Product for Japan (JP):
•
•
•
•
•
2.412GHz ~2.472GHz (CH 1-13)
5.180GHz ~ 5.240GHz (CH 36-40-44-48)
Product for China (CN):
2.412GHz ~2.472GHz (CH 1-13)
5.180GHz ~ 5.825GHz (CH 36-40-44-48-149-153-157-161-165)
Product for other countries (WW):
•
2.412GHz ~2.462GHz (CH 1-11)
Channel width
Channel width depends must be selected considering the compatibility with the connected devices. Not
every device will work at higher values, especially for the 2.4GHz band. A good rule of thumb is to use
20MHz for the 2.4GHz band and 40MHz for the 5GHz band. Use higher values whenever your devices
support them, and lower ones for compatibility with older devices.
Standard
Band
Width
802.11b
2.4GHz
20MHz
802.11g
2.4GHz
20MHz
802.11n
2.4GHz
40MHz
802.11n
5GHz
40MHz
802.11a
5GHz
40MHz
802.11ac
5GHz
80MHz
Select Auto if you want the system to choose the best performing option at the moment of the
configuration and every time system gets switched on or rebooted.
Secondary channel
The channels in the 2.4GHz band are spaced 5MHz apart. The 5GHz band channels have 20MHz
bandwidth available. Whenever the channel width selected is bigger than the available “room” of the
configured channel (for example >20MHz for 5GHz), adjacent channels will be affected.
The secondary channel selector allows to configure the direction of the adjacent channel to be used. It
gets forced to Below (automatic) when the primary channel is at the beginning of the range, forced to
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Above (automatic) when the primary channel is at the end of the range, and you can manually select Below
or Above when the primary channel is in the middle of the range.
DHCP Server
Tick this checkbox to enables the internal DHCP server of HHO+. This DHCP server automatically assign
the IP address and configure the network parameters of the connected clients.
DHCP range
The DHCP range delimits the available addresses to be automatically assigned to the connected clients.
Authentication
The available authentication standards for the Wi-Fi clients are WPA and WPA2. The WPA/WPA2 option
lets the system negotiate the standard with the client.
SSID broadcasting
Tick this checkbox to enable the broadcasting of the SSID and make it visible to Wi-Fi scanners. Hiding
the SSID is possible, but all the available technical literature explains that this practice is not
recommended.
Client isolation
Tick this checkbox to prevent devices wirelessly connected to HHO+ from reaching each other.
8.1.3 Wireless mode: Station
If configured in Station mode, HHO+ connects to the company Wi-Fi network (WPA2-PSK) exactly as any
other Wi-Fi client device. With this configuration, the wired interface is disabled. The connection procedure
is the same used for any wireless device: scan for the available wireless networks pressing
the Search AP button, select the SSID and insert the password. HHO+ can reach a hidden SSID and, in
this case, you have to manually specify the name of the desired network.
The IP address and the network configuration can be manually specified or acquired by a DHCP server:
When the connection works in DHCP mode, the IP address of the Wi-Fi interface and the configuration of
the network parameters are assigned by the DHCP server of the connected company wireless network.
When the DNS from DHCP checkbox is selected, the DNS (Domain Name System) address is assigned by
the DHCP server, otherwise the DNS field must be set with the DNS server address.
When Static is selected, the static IP and the network parameters of the Wi-Fi interface must be
configured. The parameters to configure are: IP address, netmask, gateway and DNS.
8.1.4 Station mode parameters
SSID
This is the SSID of the network to connect with. It can be automatically searched with
the Search AP button or manually specified in case the checkbox Connect to a hidden network has been
checked.
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Password
The Password field contains the keyword for the Station mode connection to the desired wireless network.
The admitted password follows the industry standard 8 to 63 characters specification.
Show password
Tick this checkbox to make your password visible while typing.
Country
Every HHO+ is configured at factory level for a specific Wi-Fi region because of the different laws that
regulate the radio emission in every country. Every Wi-Fi region has a list of admitted countries and the
country where HHO+ is used must be selected from this list.
Tip: The Wi-Fi region of your product is visible on the product label.
IP Addressing
In case of Station mode, HHO+ can acquire the whole network configuration from the DHCP server of the
connected network. Otherwise, it’s possible to specify the static IP address and the other network
parameters, like the network mask, the gateway and the DNS.
8.1.5 Wireless mode: Disabled
When disabled, the wireless interface is switched off and HHO+ rely on the wired interface only. It’s not
possible to disable both the wireless and wired interfaces.
8.2 Wired connection
This configuration control manages the behavior of the wired connection to the company LAN.
8.2.1 Wired connection: DHCP
When the wired connection works in DHCP mode, the IP address of the Ethernet interface and the
configuration of the wired network is assigned by the DHCP server of the connected company LAN.
8.2.2 Wired connection: Static
When the Static mode is selected, the static IP and the network parameters of the wired interface must
be set.
DNS from DHCP
In case of DHCP mode and when the DNS from DHCP checkbox is active, the DNS (Domain Name System)
address is assigned by the DHCP server, otherwise a DNS field must be filled with the DNS server address.
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IP
This is the static IP address of HHO+ on the wired subnet. It’s important to use private address spaces to
avoid conflict with public addresses. Possible private networks are 10.0.0.0, 172.16.0.0 and 192.168.0.0.
Netmask
The netmask identifies the address range of the local subnet.
Gateway
The gateway is the address of the computer who manages all the traffic external to the local subnet.
DNS
In static mode, the DNS server address must be configured.
8.2.3 Wired connection: Disable
When disabled, the wired connection doesn’t work. It’s not possible to disable both the wireless (HHO+
only) and wired interfaces.
9 Help
This link opens the help page on the HRT website in your default Internet browser.
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