Warranty
LIMITED WARRANTY TOWABLE PRODUCTS
RECREATIONAL VEHICLES BY FOREST RIVER INC.
FOREST RIVER INC.
Thank you for choosing to purchase a Recreational Vehicle by Forest River Inc., a fine product in which design and construction have received the care that quality
demands. This important warranty covers many items and is indicative of our desire to stand behind our products and assure our customers’ complete satisfaction.
If at any time the need arises to speak with a Forest River representative please find our contact information in our owner’s manual or at www.forestriverinc.com.
WARRANTY COVERAGE
SUMMARY OF WARRANTY: Forest River Inc., 55470 CR 1, P.O. Box 3030, Elkhart, Indiana 46515-3030 (Warrantor) warrants to the ORIGINAL CONSUMER PURCHASER ONLY, when purchased from an authorized Forest River Inc. dealer, for a period of one (1) year from the date of purchase (Warranty Period), that the body
structure of this recreational vehicle shall be free of substantial defects in materials and workmanship attributable to Warrantor.
EXCLUSIONS FROM THIS WARRANTY: Warrantor expressly disclaims any responsibility for damage to the unit where damage is due to condensation, normal wear
and tear or exposure to elements. Warrantor makes no warranty with regard to, but not limited to, the chassis including without limitation, any mechanical parts or
systems of the chassis, axles, tires, tubes, batteries and gauges, optional generators, routine maintenance, equipment and appliances, or audio and/or video equipment. Their respective manufacturers and suppliers may warrant some of these items. Warranty information with respect to these items is available from your dealer.
The Warrantor further makes no warranty with regard to any product used for commercial purposes, as a permanent or full time residence or as a rental unit, or any
product not registered and normally used in the United States or Canada. For purposes of this warranty, it shall be deemed conclusive evidence of commercial purposes if the product is licensed, titled, registered, or insured in the name of any corporation, LLC, or any other form of business or commercial entity. “Full time” for
the purposes of this warranty shall mean continuous occupation of the Recreational Vehicle for a period exceeding 30 days or 18 days per month in two or more
consecutive months.
LIMITATION AND DISCLAIMER OF WARRANTIES: WARRANTOR EXPRESSLY LIMITS THE DURATION OF ALL EXPRESS AND IMPLIED WARRANTIES OF
MERCHANTABILITY AND ALL IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE EXCEPT IN THOSE STATES THAT DO NOT ALLOW THIS
EXCLUSION. WARRANTOR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
AFTER EXPIRATION OF THE WARRANTY PERIOD. No action to enforce express or implied warranties shall be commenced later than ninety (90) days after expiration of the warranty period. There is no warranty of any nature made by the Warrantor beyond that contained in this Warranty. No person has authority to enlarge,
amend or modify this Warranty or to bind the Warrantor to any action under this warranty, except the Warrantor.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
No action to enforce express or implied warranties shall be commenced without prior written notice to the manufacturer and/or warrantor at the address listed above
of the alleged defect or nonconformity or the authorized repair facility’s failed repair attempt and MANUFACTURER, AT ITS DIRECT OPTION, SHALL HAVE A FINAL
OPPORTUNITY TO REMEDY.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES: THE ORIGINAL CONSUMER PURCHASER OF THIS RECREATIONAL VEHICLE AND ANY
PERSON TO WHOM THIS UNIT IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THIS UNIT,
SHALL NOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
NOTICE of any dispute or claim arising under this warranty or any applicable Federal or State laws must be sent to Warrantor at: Forest River Inc., 55470 CR 1,
P.O. Box 3030, Elkhart, Indiana 46515-3030.
The terms, conditions, rights and responsibilities of this warranty shall be governed by the laws of the State of Indiana notwithstanding any other state laws.
WARRANTOR’S OBLIGATIONS: Warrantor will remedy substantial defects in materials and workmanship caused by Warrantor. Warrantor shall elect to remedy the
defect from among the following: repair or replacement. Warranty performance can only be obtained at Warrantor’s authorized dealers and service centers and from
Warrantor at the discretion of the Warrantor. All costs incurred in transporting this recreational vehicle for warranty service shall be borne by Purchaser. Warrantor
shall remedy the defect within a reasonable amount of time after appointment and delivery by Purchaser. All of Warrantor’s expenses in remedying the defect shall
be borne by the Warrantor.
PURCHASER’S OBLIGATIONS: Purchaser must complete, sign and return the owner’s registration within ten (10) days of purchase to validate this Warranty. The
return of this registration is a condition precedent to warranty coverage; failure to return the completed registration to the Warrantor will invalidate this warranty. Purchaser shall deliver this recreational vehicle for warranty service within a reasonable time after discovery of the defect and in no event after expiration of the Warranty period, which Warranty Period is one (1) year. All expenses incurred by Purchaser in obtaining warranty service shall be borne by Purchaser. Warranty service
shall, whenever possible, be scheduled with the selling dealer by an appointment in order to avoid possible delays. Purchaser can, if necessary, obtain a list of persons authorized to perform warranty service by contacting Warrantor at the above address. No action to enforce express or implied warranties shall be commenced
without prior written notice to the manufacturer and/or warrantor at the address listed above of the alleged defect or nonconformity or the authorized repair facility’s
failed repair attempt and MANUFACTURER, AT ITS DIRECT OPTION, SHALL HAVE A FINAL OPPORTUNITY TO REMEDY.
EVENTS DISCHARGING WARRANTOR FROM OBLIGATION UNDER THIS WARRANTY: Misuse or neglect, including failure to provide reasonable and necessary
maintenance, unauthorized alteration, accident, and improper loading, use as a permanent or full time residence, commercial use or leasing of the recreational
vehicle, shall discharge Warrantor from any obligation under this Warranty. Notwithstanding these or other terms discharging the warrantor, the provision of service
by a Forest River authorized service center, authorization of repairs by Forest River, or any other attempt to resolve a complaint or request for warranty service shall
not constitute a waiver of warrantor’s rights.
PARTS AND DESIGN CHANGES: Warrantor reserves the right to change the parts and design of its recreational vehicle from time to time without notice and with
no obligation to maintain spare parts or make corresponding changes in its products previously manufactured.
OBTAINING WARRANTY SERVICE: To ensure your local dealer’s personal interest in your complete satisfaction, it is recommended that all warranty service be
performed by the authorized dealer from whom you purchased your unit. Following a move or as you are traveling, should warranty service become necessary, such
service shall be performed by any authorized dealer in the United States or Canada. Such service shall also, whenever possible, be scheduled by an appointment
in order to avoid possible delays.
WARRANTY REGISTRATION: A warranty registration is to be completed by the owner at the time of purchase and returned to the Warrantor. The return of this registration is a condition precedent to warranty coverage; failure to return the completed registration to Warrantor will invalidate this Warranty.
OTHER WARRANTIES: As indicated in the paragraph above, entitled ‘Exclusions From This Warranty’, certain items that are not covered by this Warranty may be
warranted separately by their manufacturers or suppliers. In order to validate those warranties, you may also be required to complete and return to the appropriate
manufacturer the warranty forms included with the information package. These other warranties may cover, but are not limited to, such items as the chassis including without limitation, any mechanical parts or systems of the chassis, axles, tires, tubes, batteries and gauges, optional generators, routine maintenance, equipment
and appliances, or audio and/or video equipment which are not covered by this Limited Warranty. For service or parts required for these products, it may be necessary to write or call the product manufacturer to obtain the nearest authorized service center location. In requesting parts for separately warranted products from the
manufacturer of the product or its authorized service center, it may also be necessary to first obtain a warranty work authorization number before the work is done.
It may also be necessary to provide the Product Name, Model and Serial Number along with the description of the problem and part needed, plus shipping instructions. See these warranties with respect to their terms and conditions.
OWNER ASSISTANCE: Your confidence and goodwill are important to Forest River Inc. as is maintaining a pleasant relationship with our dealers. We, at Forest
River, recognize that there may be occasions when a warranty or service problem is not handled to your satisfaction. After discussing the situation with the dealership management, if your problem has not been resolved to your satisfaction, we welcome you to contact the Forest River Customer Service Manager at the address
listed above. Our recommendations for an agreeable solution will be communicated to the local dealer.
Forest River customer service contacts can be found in our owner’s manual or by visiting www.forestriverinc.com.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
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Additional Warranty Information
Lift System
If the lift system is determined to be defective during the warranty period, Palomino RV will remedy the defect without
charge, within a reasonable time, after receipt of written notice, either by repair or replacement. Warranty service may
be obtained from Palomino RV or its’ authorized dealers. or persons designated by Palomino RV.
In the event you have an unauthorized repair performed on a defective lift system, and said repairs are covered by this
Warranty, Palomino RV shall be liable, only for the cost of the repair as performed by Palomino RV or an authorized
dealer.
Warranty repairs will commence within a reasonable time, after Palomino RVs receipt of written notice of the defect and
will be completed within a reasonable time, subject to availability of parts and scheduling.
Exclusions
This
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warranty does not cover defects caused by:
Negligence in operation and maintenance
Misuse of lifter system
Damage not resulting from defect or malfunction (act of God)
Any damage whatever which is caused by, or related to, any alteration of a Palomino RV lifter system.
Claims relating to unauthorized repairs, damage or defects
Purchaser’S Obligation
You shall give written notice to Palomino RV, (Division of Forest River Inc.) 1047 East Highway M-86, Colon, MI. 49040,
within a reasonable time after discovery of the defect. This written notice should contain the following information:
1. Your name and mailing address
2. Proof of date of purchase
3. Model, year and serial number of the camper
4. Name and address of dealer from whom camper was purchased.
5. Description of the defect
All costs incurred by you in transporting the camper for warranty service shall be borne by you. No action to enforce
this Warranty shall be commenced later than three (3) months after the expiration of the warranty period.
Warranty Registrations
Your warranty registration records should be completed and received by the manufacturers of *component parts, as
they may be a condition of this warranty.
THIS PALOMINO RV WARRANTY IS VOID UNLESS YOUR WARRANTY REGISTRATION IS RETURNED TO:
PALOMINO RV, 1047 EAST HIGHWAY M-86, COLON, MICHIGAN 49040, PHONE (269) 432-3271.
*A COMPONENT MANUFACTURER IS A MANUFACTURER OF ANY PRODUCT INSTALLED, OR USED IN THE
PRODUCTION OF, YOUR CAMPER.
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