A WILSON ELECTRONICS, LLC COMPANY

DRIVE

4G-X OTR

Mobile Cellular Signal Booster Kit

Truck Edition

User Manual

NEED HELP?

support.weboost.com

866.294.1660

_____

Index

Package Content

Quick Installation

Signal Booster Specifi cations

Frequently Asked Questions

Safety Guidelines

Light Patterns

Troubleshooting

Mobile Antenna Kit Options

Warranty

6

7

7

8

9

1

2

4

5

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Package

Content

Installation Instructions for the Following weBoost Signal Booster:

DRIVE 4G-X™ OTR 700 MHz Band 12/17 & 13

800 / 1900 (Excluding B25) AWS (1700 / 2100)

Drive 4G-X

Signal

Booster

4G-OTR

Antenna &

Mount

Slim Low

Profile

Antenna

Mounting

Bracket

DC Power

Supply

THE ALUMINUM CASING OF YOUR SIGNAL BOOSTER WILL ADJUST TO THE

TEMPERATURE OF ITS ENVIRONMENT, BUT IS DESIGNED TO PROTECT THE SIGNAL

BOOSTER TECHNOLOGY. FOR EXAMPLE, IN THE SUMMER, THE SIGNAL BOOSTER CASE

MAY BE AS HOT AS 150 DEGREES INSIDE YOUR VEHICLE. THESE HIGH TEMPERATURES

WILL NOT DAMAGE THE SIGNAL BOOSTER, NOR DO THEY POSE A FIRE RISK TO THE

VEHICLE. AGAIN, BE SURE TO PLACE YOUR SIGNAL BOOSTER IN A LOCATION WITH

ADEQUATE VENTILATION AND AWAY FROM DIRECT SUNLIGHT OR MOISTURE.

THE DRIVE 4G-X SIGNAL BOOSTER MAY REMAIN ON, IN VEHICLES WHOSE 12V DC POWER

SOURCES DO NOT AUTOMATICALLY SHUTDOWN WHEN THE VEHICLE IS TURNED OFF.

THIS COULD RESULT IN DISCHARGING THE VEHICLES BATTERY IN ONE TO TWO DAYS.

1

CELL PHONE SIGNAL BOOSTER

________

Quick Installation

Remove

Remove

Remove

4G-OTR Antenna

Mount washer with lip in the UP position

1

4G-OTR ANTENNA INSTALLATION

Select a location on one of the mirror rails to mount the 4G-OTR Antenna that is:

• At least 12 inches from any other antennas.

• Free of obstructions.

• At least 6 inches from any windows

(including sunroofs).

Remove existing nut from mount as shown. Mount antenna with fi tted disc washer and nut provided in package. Add included thread lock on all threads.

Fasten nut with lip in the DOWN position

Slim Low

Profile

Antenna

2

RUNNING ANTENNA CABLE

Run the Outside Antenna cable into the vehicle.

The cable is strong enough that it may be shut in most vehicle doors without damaging the cable.

For a cleaner look, carefully pull down the door seal, run the cable under the seal, and push the seal back into place. This method reduces wear on the cable as the door opens and closes.

3

INSIDE ANTENNA INSTALLATION

Identify a place on the side of the seat to mount the Slim Low Profi le Antenna. The location should be at least 18 inches but no more than 36 inches from where the cellular device will be used. Peel off the backing of the Velcro® and attach to seat.

2

CELL PHONE SIGNAL BOOSTER

Slim Low

Profile

Antenna

4G-OTR

Antenna

4

CONNECT COAX CABLES TO DRIVE 4G-X

Select a location for the Drive 4G-X that is free from excessive heat, direct sunlight and moisture and that has proper ventilation. Good locations include underneath a seat or under the dashboard.

Connect the cable from the 4G-OTR Antenna to the port labeled “Outside Antenna” on the Drive 4G-X and connect the cable from the Slim Low Profi le

Antenna to the port labeled “Inside Antenna” on the booster.

5

CONNECT TO POWER SUPPLY

Connect the power supply cord to the end of the

Drive 4G-X labeled “Power.” NOTE: Do NOT connect the power to the Signal Booster until you have connected both the Inside and Outside Antennas.

Vehicle’s Power

Supply switch

6

CONNECT TO POWER SUPPLY

Plug the power adapter into vehicle’s 12V DC power supply. Power up your Drive 4G-X by fl ipping the switch on the back of the DC power adapter on. If your Drive 4G-X is working correctly, the light will be green.

NOTE: If light is not green on your weBoost booster, please refer to the troubleshooting section on page

8 or contact customer support at 1-866-294-1660 or email at [email protected].

3

CELL PHONE SIGNAL BOOSTER

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Specifi cations

Product Number

Model Number

FCC ID:

IC:

Connectors

Antenna Impedance

Frequency

Passband Gain (nominal)

20 dB Bandwidth (MHz)

Typical

Maximum

Power output for single cell phone (Uplink) dBm

Power output for single cell phone (Downlink) dBm

Drive 4G-X OTR

U470010

460021

PWO460021

4726A-460021

SMA-Female

50 Ohms

699-716 MHz, 729-756 MHz, 777-786 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755 MHz/2110-2155 MHz

700 MHz

Band 12/17

45.8

700 MHz

Band 13

46.8

800 MHz

Band 5

46.8

1700/2100 MHz

Band 4

45.2

1900 MHz

Band 2

44.6

700 MHz

Band 12/17

30.6

35.2

700 MHz

Band 12/17

24.84

700 MHz

Band 12/17

2.87

700 MHz

Band 13

31.0

35.2

700 MHz

Band 13

24.35

700 MHz

Band 13

2.79

800 MHz

Band 5

37.9

39.9

Maximum Power

800 MHz

Band 5

23.4

800 MHz

Band 5

2.8

1700/2100 MHz

Band 4

79.2

79.8

1700 MHz

Band 4

21.3

2100 MHz

Band 4

2.0

1900 MHz

Band 2

77.3

83.2

1900 MHz

Band 2

24.43

1900 MHz

Band 2

1.92

Maximum Power

Power output for multiple received channels (Uplink) dBm

No. Tones

2

3

4

5

6

700 MHz

Band 12/17

25.4

21.8

19.3

17.4

15.8

700 MHz

Band 13

23.9

20.4

17.9

16.0

14.4

800 MHz

Band 5

22.9

19.4

16.9

15.0

13.4

Maximum Power

1700 MHz

Band 4

22.8

19.3

16.8

14.8

13.2

1900 MHz

Band 2

24.9

21.3

18.8

16.9

15.3

Power output for multiple received channels

(Downlink) dBm

No. Tones

Noise Figure

Isolation

Power Requirements

2

3

4

5

6

700 MHz

Band 12/17

4.8

1.3

-1.2

-3.2

-4.7

700 MHz

Band 13

5.6

2.1

-0.4

-2.4

-4.0

800 MHz

Band 5

5.4

1.9

-0.6

-2.6

-4.2

5 dB nominal

> 90 dB

6 V 2 A

2100 MHz

Band 4

6.3

2.8

0.3

-1.6

-3.2

1900 MHz

Band 2

4.5

0.9

-1.6

-3.5

-5.1

IC Note #1: The term “IC” before the radio certifi cation number only signifi es that Industry Canada technical specifi cations were met.

4

CELL PHONE SIGNAL BOOSTER

(SPECIFICATIONS cont.)

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the

Signal Booster is not in use for fi ve minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (fi ve) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

Frequently Asked

Questions

What hours can I contact customer support?

Customer Support can be reached 7 days a week by calling 866.294.1660, or through our support site at support.weboost.com

Why do I need to create distance between the booster and the antenna?

Antennas connected to a booster create spheres of signal. When these spheres overlap, a condition called oscillation occurs. Oscillation can be thought of as noise, which causes the booster to shut down to prevent damage. The best way to keep these spheres of signal from overlapping is to maximize separation between the

Booster and Antenna.

CELL PHONE SIGNAL BOOSTER

5

Safety Guidelines

Warnings

Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.

The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range.

The inside panel and dome antennas must have 6’ of separation distance from all active users, and the low profile antennas must have 18” of separation distance from all active users.

Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone.

The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.

Any antenna used with this device must be located at least 8 inches from all persons

RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.

This is a CONSUMER device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network.

If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.

6

CELL PHONE SIGNAL BOOSTER

Light Patterns

SOLID GREEN — This indicates that your booster is functioning properly and there are no issues with installation.

BLINKING RED, THEN SOLID GREEN —This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section below.

SOLID RED — This is due to a feedback loop condition called oscillation. This is a built in safety feature that causes a band to shut off to prevent harmful interference with a nearby cell tower. Refer to Troubleshooting section below.

Troubleshooting

Fixing Blinking or Solid Red Issues

This section is only applicable if the booster is red or blinking red and you are not experiencing the desired signal boost.

1. Unplug the Booster’s power supply.

2. Relocate the inside and outside antenna further from each other. The objective is to increase the separation distance between them, so that they will not create this feedback condition discussed before.

3. Plug power supply back in.

4. Monitor the indicator light on your booster. If, after a few seconds of ‘power on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the separation distance until the condition is corrected and/or desired coverage area is achieved. Note: Parallel separation of the two antennas typically requires a shorter separation distance than perpendicular separation. A combination of vertical and horizontal separation distance also works to prevent oscillation.

5. If you are having any difficulties while testing or installing your booster, contact our weBoost Customer Support team for assistance (866.294.1660).

7

CELL PHONE SIGNAL BOOSTER

(TROUBLESHOOTING cont.)

Light Off

If the Drive 4G-X Signal Booster’s light is off, verify your power supply has power.

NOTE: The Signal Booster can be reset by disconnecting and reconnecting the power supply.

After troubleshooting you must initiate a new power cycle by disconnecting and then reconnecting power to the Booster.

ALWAYS disconnect and reconnect power from the power supply adapter, NEVER from the Booster.

Mobile Antenna Kit Options

INSIDE ANTENNA OPTIONS

Slim Low Profile

301152 - w/ 10’ RG174

Low Profile

311106 - w/ 10’ RG58

OUTSIDE ANTENNA OPTIONS

Mini-Mag

301126 w/ 12.5 RG174 cable- SMA

12” Mag Mount

311128 w/ 12.5’ RG174

314202 w/ 12.5’ RG174

311703 w/ 12.5’ RG174

4G Trucker Antenna

304415 w/15’ RG58

304414 w/15’ RG58

Trucker Antenna

311701 w/10.5’ RG58

311101 w/10.5’ RG58

Trucker Antenna

311119 w/13.5’ RG58

311133 w/13.5’ RG58

Marine Antenna

311130-5810 w/10.5’ RG58

4G Marine Antenna

304420 w/20’ RG58

Glass Mount

311102 w/14’ RG58

NMO Antenna

Kit 314203-5810

• 800/900/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311112-17410

• 800/1900 NMO Antenna

• 14’ RG174 Cable

Kit 314203-17410

• 800/900/1900 NMO Antenna

• 14’ RG174 Cable

Kit 311104-17410

• 800/900/1900 NMO Antenna

• 10’ RG174 Cable

Kit 311104-5810

• 800/900/1900 NMO Antenna

• 10’ RG58 Cable

Kit 311112-5810

• 800/1900 NMO Antenna

• 10’ RG58 Cable

8

CELL PHONE SIGNAL BOOSTER

Warranty

2 YEAR WARRANTY

weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material

Authorization (RMA) number supplied by weboost. weBoost shall, at its option, either repair or replace the product.

This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Replacement products may include refurbished weBoost products that have been recertified to conform with product specifications.

RMA numbers may be obtained by contacting Customer Support

DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.

NEED HELP?

support.weboost.com

866.294.1660

FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR

WIRELESS PROVIDER, PLEASE SEE BELOW:

Sprint: http://www.sprint.com/legal/fcc_boosters.html

T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827

Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html

AT&T: https://securec45.securewebsession.com/attsignalbooster.com/

U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp

9

CELL PHONE SIGNAL BOOSTER

3301 East Deseret Drive, St. George, UT www.weboost.com | support.weboost.com

Copyright © 2015 weBoost. All rights reserved.

weBoost products covered by U.S. patent(s) and pending application(s)

For patents go to: weboost.com/us/patents

NOT AFFILIATED WITH WILSON ANTENNA 111923_Rev 03_07.27.16