User Manual - Axis Communications

AXIS P5515-E PTZ Network Camera
User Manual
About this Document
This manual is intended for administrators and users of
AXIS P5515-E PTZ Dome Network Camera, and is applicable to firmware
6.40 and later. It includes instructions for using and managing the
product on your network. Previous experience of networking will
be of use when using this product. Some knowledge of UNIX or
Linux-based systems may also be useful when developing shell scripts
and applications. Later versions of this document will be posted at
www.axis.com. See also the product’s online help, available through
the web-based interface.
Legal considerations
Video surveillance can be regulated by laws that vary from country to
country. Check the laws in your local region before using this product
for surveillance purposes.
This product includes one (1) H.264 decoder license. To purchase
further licenses, contact your reseller.
Liability
Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.
Intellectual property rights
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at www.axis.com/patent.htm and one or more
additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see
www.opensource.apple.com/apsl). The source code is available from
https://developer.apple.com/bonjour/
Equipment modifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.
Trademark acknowledgments
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnPTM is a
certification mark of the UPnPTM Implementers Corporation.
SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.
Regulatory information
Europe
This product complies with the applicable CE marking directives
and harmonized standards:
•
Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See
Electromagnetic Compatibility (EMC) on page 2 .
• Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 .
• Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See Disposal and recycling on page 3 .
A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See Contact information on page 3 .
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable
standards for:
• Radio frequency emission when installed according to the
instructions and used in its intended environment.
• Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.
USA
This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.The product shall be connected using a shielded network
cable (STP) that is properly grounded.
Canada
This digital apparatus complies with CAN ICES-3 (Class A). The product
shall be connected using a shielded network cable (STP) that is
properly grounded. Cet appareil numérique est conforme à la norme
NMB ICES-3 (classe A). Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.
Europe
This digital equipment fulfills the requirements for RF emission
according to the Class A limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded. Notice! This is a Class A product. In a domestic environment
this product may cause RF interference, in which case the user may be
required to take adequate measures.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.
Australia/New Zealand
This digital equipment fulfills the requirements for RF emission
according to the Class A limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded. Notice! This is a Class A product. In a domestic environment
this product may cause RF interference, in which case the user may be
required to take adequate measures.
Japan
この装置は、クラスA 情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害 を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求され ることが
あります。 本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사
용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용
하는 것을 목적으로 합니다. 적절히 접지된 STP (shielded
twisted pair) 케이블을 사용하여 제품을 연결 하십시오.
Safety
This product complies with IEC/EN/UL 60950-1 and
IEC/EN/UL 60950-22, Safety of Information Technology
Equipment. The product shall be grounded either through a shielded
network cable (STP) or other appropriate method.
Battery
The Axis product uses a 3.0 V CR2032 lithium battery as the power
supply for its internal real-time clock (RTC). Under normal conditions
this battery will last for a minimum of five years.
Low battery power affects the operation of the RTC, causing it to reset
at every power-up. When the battery needs replacing, a log message
will appear in the product’s server report. For more information about
the server report, see the product´s setup pages or contact Axis support.
The battery should not be replaced unless required, but if the battery
does need replacing, contact Axis support at www.axis.com/techsup for
assistance.
Lithium coin cell 3.0 V batteries contain 1,2-dimethoxyethane; ethylene
glycol dimethyl ether (EGDME), CAS no. 110-71-4.
WARNING
• Risk of explosion if the battery is incorrectly replaced.
• Replace only with an identical battery or a battery which is
recommended by Axis.
• Dispose of used batteries according to local regulations or
the battery manufacturer's instructions.
Disposal and recycling
When this product has reached the end of its useful life, dispose of
it according to local laws and regulations. For information about
your nearest designated collection point, contact your local authority
responsible for waste disposal. In accordance with local legislation,
penalties may be applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be disposed of
together with household or commercial waste. Directive 2012/19/EU
on waste electrical and electronic equipment (WEEE) is applicable in
the European Union member states. To prevent potential harm to
human health and the environment, the product must be disposed
of in an approved and environmentally safe recycling process. For
information about your nearest designated collection point, contact
your local authority responsible for waste disposal. Businesses should
contact the product supplier for information about how to dispose
of this product correctly.
This product complies with the requirements of Directive 2011/65/EU on
the restriction of the use of certain hazardous substances in electrical
and electronic equipment (RoHS).
China
This product complies with the requirements of the legislative
act Administration on the Control of Pollution Caused by Electronic
Information Products (ACPEIP).
Contact information
Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
www.axis.com
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
• report problems to Axis support staff by logging in to your private
support area
• chat with Axis support staff
• visit Axis Support at www.axis.com/techsup/
Warranty information
For information about Axis’ product warranty and thereto related
information, go to www.axis.com/warranty/
Learn more!
Visit Axis learning center www.axis.com/academy/ for useful trainings,
webinars, tutorials and guides.
AXIS P5515-E PTZ Network Camera
Table of Contents
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hazard levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other message levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . .
Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About stream profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About ONVIF media profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure the Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About preset positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About guard tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OSDI Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About camera tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upload Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Find Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Play Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Export Video Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . .
4
6
6
6
7
8
8
8
9
9
12
12
12
12
13
14
14
15
15
18
18
18
19
22
24
24
25
25
26
26
28
29
29
29
32
32
32
32
34
34
36
38
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39
39
39
40
40
41
42
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AXIS P5515-E PTZ Network Camera
Table of Contents
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
59
59
59
59
60
AXIS P5515-E PTZ Network Camera
Safety information
Safety information
Hazard levels
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
TICE
NO
Indicates a situation which, if not avoided, could result in damage to property.
Other message levels
Important
Indicates significant information which is essential for the product to function correctly.
Note
Indicates useful information which helps in getting the most out of the product.
6
AXIS P5515-E PTZ Network Camera
Hardware overview
Hardware overview
For specifications of the hardware components, see Technical specifications on page 59.
NOTICE
TICE
NO
Make sure the dome is attached in operation mode, otherwise focus may be affected.
Do not point the camera lens toward the sun or other high-intensity radiation sources as this could cause damage to
the camera.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Control button
SD card slot
Status indicator LED
Restart button
Part number (P/N) & serial number (S/N). Serial number may be required during installation.
Screws (3)
Sunshield
Hook for safety wire
Top cover screws (4)
Unit holders (3)
Network connector PoE
Sealing ring
Top cover
Dome cover
Dome ring
Dome ring screws (8)
Grounding screw
7
AXIS P5515-E PTZ Network Camera
How to access the product
How to access the product
To install the Axis product, see the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. We recommend the following browsers:
•
Internet Explorer® with Windows®
•
Safari® with OS X®
•
ChromeTM or Firefox® with other operating systems.
To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.
The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.
Note
• QuickTimeTM is also supported for viewing H.264 streams.
Access from a Browser
1. Start a web browser.
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field.
To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the
drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about
how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis
Support web at www.axis.com/techsup
Note
To show Bonjour as a browser bookmark, go to Safari > Preferences.
3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be
configured. For instructions, see Set the Root Password on page 9 .
4. The product’s Live View page opens in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specific installation requirements and
user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in
your own Live View page.
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Advanced.
For more information, see NAT traversal (port mapping) for IPv4 on page 47. See also AXIS Internet Dynamic DNS Service at
www.axiscam.net
For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
8
AXIS P5515-E PTZ Network Camera
How to access the product
Set the Root Password
To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root
Password dialog, which opens when the product is accessed for the first time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information. See HTTPS on page 43.
The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be
reset to the factory default settings. See Reset to factory default settings on page 54.
To set the password via a standard HTTP connection, enter it directly in the dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Use HTTPS.
A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the
password can now be set securely.
2. Enter a password and then re-enter it to confirm the spelling.
3. Click OK. The password has now been configured.
The Live View Page
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. The following provides an overview of each available control.
Controls on the Live View Page
Click the View size buttons to show the image in full size (right button) or to scale down the image to
fit the browser window (left button).
Select a stream profile for the Live View page from the Stream Profile drop-down list. For information
about how to configure stream profiles, see page 18.
Use the Manual Trigger button to trigger an action rule from the Live View page. For information about
how to configure and enable the button, see Manual Trigger on page 10.
Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when
the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config >
Action Buttons.
The product’s fan is controlled by the ambient temperature and is turned on and off automatically. If
required, the fan can be activated manually by clicking the Fan button. To show the button, go to
Setup > Live View Config. Under Action Buttons, select Show fan button and specify the number of
minutes the fan should be activated.
Enable or disable the Gatekeeper by selecting On or Off from the drop-down list. For more information
about the Gatekeeper, see page 25.
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AXIS P5515-E PTZ Network Camera
How to access the product
Manual Trigger
The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to
validate actions during product installation and configuration.
To configure the manual trigger:
1. Go to Setup > Events.
2. Click Add to add a new action rule.
3. From the Trigger drop-down list, select Input Signal.
4. From the second drop-down list, select Manual Trigger.
5. Select the desired action and configure the other settings as required.
For more information about action rules, see Events on page 34.
To show the manual trigger buttons in the Live View page:
1. Go to Setup > Live View Config.
2. Under Action Buttons, select Show manual trigger button.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 12 for more
information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record button is used to record the current video stream on your computer. The location where the recording is saved
can be specified in the AMC Control Panel. Enable this button from Live View Config > Viewer Settings.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or
release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the
mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position.
The center mode button could also be used to zoom in on a specific area. Click in the image and drag to draw a
rectangle surrounding the area to be magnified. To zoom out, rotate the mouse wheel.
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AXIS P5515-E PTZ Network Camera
How to access the product
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
User-defined buttons can also appear in the Control panel. See Controls on page 27.
Select a PTZ preset position to steer the camera view to the saved position. See About preset
positions on page 24.
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to
that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
Focus bar – Use the arrows to focus the camera, or click on a position on the bar to set the focus position. Using the focus bar will
disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
Iris bar – Click on a position to set a manual exposure level to make the image brighter or darker. This will disable auto iris (automatic
exposure) and set fixed levels on iris, gain and shutter speed. To re-enable auto iris, use the PTZ control panel which is opened by
clicking the Ctrl panel button (see above). If auto iris is enabled, Auto is visible next to the Iris bar bar.
Important
In an environment with varying light conditions it is recommended to use the Brightness bar instead of the Iris bar to adjust
image brightness since changing the brightness level will not disable auto iris (automatic exposure).
Brightness bar – Click on a position on the brightness bar to adjust the image brightness. This setting will not be saved. To make a
saved change, go to Setup > Video > Camera Settings > Brightness and adjust the brightness.
The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls on page 27.
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AXIS P5515-E PTZ Network Camera
Media Streams
Media Streams
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the
type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream
profiles. Other applications and clients can access video streams directly, without going via the Live View page.
How to Stream H.264
H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion
JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space
are required for a video file. Or seen another way, much higher video quality can be achieved for a given bit rate.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live unicast video, especially when it is
important to have an up-to-date video stream,
even if some frames are dropped.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 10
simultaneous unicast connections.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewalls to allow RTSP traffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Multicast RTP
This method (RTP over UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some frames are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 10
simultaneous connections.
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
MJPEG
This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.
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AXIS P5515-E PTZ Network Camera
Media Streams
The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more
information.
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:
•
Windows Control Panel (from the Start screen or Start menu)
•
Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of Accessing the Video Stream
You can also access video and images from the Axis product in the following ways:
•
Motion JPEG server push (if supported by the client, Chrome or Firefox, for example). This option maintains an open HTTP
connection to the browser and sends data as and when required, for as long as required.
•
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:
•
QuickTimeTM. The following paths can be used:
Note
• <ip>= IP address
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime may add latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.
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AXIS P5515-E PTZ Network Camera
Set Up the Product
Set Up the Product
The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.
•
Administrators have unrestricted access to all settings.
•
Operators have restricted access to settings, see Users on page 42
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings that should be made before using the Axis product:
1. Users. See page 42.
2. TCP/IP. See page 45.
3. Date & Time. See page 44.
4. Video Stream. See page 15.
The Basic Setup menu can be disabled from System Options > Security > Users.
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AXIS P5515-E PTZ Network Camera
Video
Video
It is possible to configure the following video features in your Axis product:
•
Video stream. See page 15.
•
Stream profiles. See page 18.
•
ONVIF Media Profiles. See page 18.
•
Camera settings. See page 18.
•
Overlay image. See page 19.
Set Up Video Streams
To set up the product’s video streams, go to Video > Video Stream.
The video stream settings are divided into the following tabs:
•
Image. See page 15.
•
H.264. See page 16.
•
MJPEG. See page 17.
Pixel Counter
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is
a specific size requirement, for example in face recognition.
The pixel counter can be used:
•
When setting up a video stream, see Set Up Video Streams on page 15. Under Preview, click Open and select the Show
pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the
number of pixels in the Width and Height fields and click Apply.
Image
The default image settings can be configured under Video> Video Stream. Select the Image tab.
The following settings are available:
•
Resolution. Select the default resolution.
•
Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the
compression, the higher the image quality with higher bandwidth requirements and larger file sizes.
•
Rotate image. If required, the image can be rotated.
•
Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed
amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest
frame rate possible under the current conditions.
•
Overlay settings. See About overlay text on page 19.
Click Save to apply the new settings.
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AXIS P5515-E PTZ Network Camera
Video
About H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bitrates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image, whereas
P-frames only contain the differences from previous frames.
About GOP length
A Group of Pictures (GOP) contains one I-frame followed by a number of P-frames. The GOP length is the number of frames
between two I-frames.
Equal values for GOP length and frame rate result in one GOP per second. A higher GOP length value results in more small-sized
P-frames and less big-sized I-frames while keeping the same frame rate. In other words, a high GOP-length value saves bandwidth,
but the video quality may decrease. A low GOP-length value increases the video quality but requires more bandwidth.
About H.264 profiles
The Axis product supports the following H.264 profile(s):
•
Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
•
Main: The Main profile uses CABAC and provides a better compression with maintained video quality. It requires a larger
amount of processing power to decode than the Baseline profile.
•
High: The High profile provides a higher compression than both Main and Baseline profiles, but requires more processing
power to decode. High profile supports 8x8 blocks, which reduces the bitrate further compared to the Main profile.
About bitrate control
Bitrate control is useful to make sure the video streaming does not take up too much bandwidth.
About variable bitrate
Variable bitrate (VBR) adjusts the bitrate according to the image complexity. When the activity in the scene increases, VBR adjusts
the bitrate according to the complexity, using up more bandwidth for increased activity in the scene, and less for lower scene activity.
Variable bitrate is suitable if there is a surplus in bandwidth, where the increased bitrate may not be an issue.
About maximum bitrate
If you have limited bandwidth, we recommend Maximum bit rate (MBR). MBR allows you to set a target bitrate to control the
bandwidth consumption. The target value limits the bitrate, but it maintains a flexibility to be able to prioritize a continuous video
stream. Consequently, the frame rate might need to go down and the image quality might decrease. To partly compensate for this,
you can select which variable shall be prioritized. Not setting a priority means that frame rate and image quality are equally affected.
How to set an H.264 profile
1. To change the settings for all H.264 streams that do not use a stream profile, go to Video > Video Stream > H.264.
2. To increase or decrease the number of frames per GOP, set the GOP length.
3. Select one of the H.264 profiles.
4. Select one of the following:
-
Variable bit rate
-
Maximum bit rate
5. If you select Maximum bit rate, select which variable to prioritize in the Priority drop-down list.
6. Click Save.
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AXIS P5515-E PTZ Network Camera
Video
How to include current bitrate in a text overlay
1. Go to Video > Video Stream > Overlay Settings.
2. In the Include text field enter #b.
3. Click Save.
About Zipstream
Axis’ Zipstream Technology is a bitrate reduction technology optimized for video surveillance. Zipstream reduces the average bitrate
in the H.264 stream by removing unnecessary data, which makes it possible to stream higher resolutions, reduce storage cost
or keep recordings for a longer time.
To reduce the bitrate, Zipstream reduces the number of bits in the areas of the image that are less interesting from a video
surveillance perspective, for example the background. Image details that are important for forensic video analysis, for example faces
and license plates, are preserved with enough number of bits.
Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions
that decode H.264 video.
Recommended use of bitrate reduction
Zipstream offers a number of bitrate reduction presets, from Low to Extreme. Low bitrate reduction is enabled by default and is
safe to use in all applications while still reducing the bitrate.
We recommend using the Extreme bitrate reduction to maximize storage time for cloud-connected cameras or cameras using edge
storage. This setting is suitable to combine with motion detection triggering and variable bitrate (VBR) where the bitrate is allowed
to adapt to changes in complexity in the scene.
How to save bandwidth and storage using Zipstream
The bitrate controller built into the product can be combined with Zipstream to ensure a maximum bitrate (MBR) limit. We
recommend using VBR or MBR with a high bitrate limit to enable the full potential of Zipstream. For instance in railway surveillance
where at times there is a lot of movement in the scene and where it is important to capture details, such as facial features, the MBR
should be set to 10Mbit/s (for 1080p resolution at 30 fps).
To further save bandwidth go to Setup > Video > Video Stream and do one or more of the following:
•
Go to the Image tab and set a low Maximum frame rate value.
•
Go to the H.264 tab and set a high GOP length value.
•
Go to the Zipstream tab and select Extreme H.264 bitrate reduction.
•
Go to the Zipstream tab. Enable Dynamic GOP and set a high Max dynamic GOP length value.
•
Go to the Zipstream tab and enable Dynamic FPS.
Always verify that the video stream meets the quality requirements for your surveillance purposes after changing the video stream
settings.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may result in poor image quality.
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AXIS P5515-E PTZ Network Camera
Video
About stream profiles
A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream
profiles can be used:
•
When setting up recording using action rules. See Events on page 34.
•
When setting up continuous recording. See Continuous Recording on page 40.
•
In the Live View page – select the stream profile from the Stream profile drop-down list.
To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles.
To select a default stream profile for the Live View page, go to Setup > Live View Config.
About ONVIF media profiles
An ONVIF media profile consists of a set of configurations that can be used to change media stream settings. ONVIF media profiles
can be used by a client to configure media stream properties.
The ONVIF Media Profiles page lists all preconfigured profiles. These profiles are included in the product for quick setup. You can
add, modify or remove ONVIF media profiles from this page.
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
To change Image Appearance go to the menus under Setup > Video > Camera Settings.
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
White Balance
To change this setting go to Setup > Video > Camera Settings
White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light
source from the drop-down list. For a description of each available setting, see the online help
.
Wide Dynamic Range
Wide Dynamic Range can improve the exposure when there is a considerable contrast between light and dark areas in the image.
Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.
Exposure Settings
Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default setting and it can be
used in most situations. The shutter speed is automatically set to produce optimum image quality. Use Manual if you have special
requirements for the exposure setting and wish to lock it. Select the desired exposure time from the drop-down list.
Max exposure time - Shutter speed, also called ‘exposure time’, stands for the length of time the camera shutter is open, thereby
exposing the camera sensor to light. If shutter speed is fast it can freeze action effectively. If shutter speed is slow, it can cause
moving objects to appear blurred. Decreasing the exposure time will reduce motion blur.
Allow slow shutter - Select Allow slow shutter to let the camera decrease the shutter speed in low light to improve image brightness.
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AXIS P5515-E PTZ Network Camera
Video
Enable Backlight compensation - Select Enable Backlight compensation if a bright spot of light such as a light bulb, causes other
areas in the image to appear too dark.
Max gain - Measured in decibels (dB), gain describes the amount of amplification applied to a signal, in this case the visual
information in the image. A high level of amplification may provide a better image in very low light situations. A high gain will also
increase the amount of image noise.
IR cut filter - The IR cut filter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, or when
using an external IR lamp, set the IR cut filter to Off. This increases light sensitivity and allows the product to “see” infrared light.
The image is shown in black and white when the IR cut filter is off. Set the IR cut filter to Auto to automatically switch between
On and Off according to the lighting conditions.
Image Settings
Important
The autofocus behavior is affected by factors such as light conditions, contrasts in the scene, and objects moving in and out. In
these conditions or scenes, a manual focus could be preferable to enhance performance and allow the camera to focus faster.
Autofocus enabled - Autofocus enables the camera to focus although the distance to different objects of interest is constantly
changing. Whenever the camera’s pan/tilt/zoom position is changed, the autofocus performs a search to find the ideal focus point.
Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar, autofocus will be disabled
even if enabled in Image Settings. In this case, use the PTZ control panel to enable autofocus, see page 10. If required, the focus
control can be disabled under PTZ > Advanced > Controls.
Image freeze on PTZ - Select All movements to freeze the image while the camera is moving during a pan, tilt or zoom operation.
Once the camera reaches its new position, the view from that position is shown. Presets freezes the image only when the camera
moves between preset positions.
About overlays
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp,
or during product installation and configuration.
About overlay text
An overlay text can include the current date and time, or a text string. When using a text string, so-called modifiers can be used to
display, for example, the current bit rate or the current frame rate.
You can choose between the following text overlay sizes:
Size
Text height
Background height
Small
10 pixels
20 pixels
Medium
16 pixels
28 pixels
Large
21 pixels
36 pixels
It is also possible to display text when an action rule is triggered, see How to include overlay text in an action rule on page 20.
How to include overlay text
1. Go to Video > Video Stream and select the Image tab.
2. To include date and time, select Include date and Include time.
3. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming &
Date/Time Formats in the online help
.
4. Select size, color, and placement of the text string.
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AXIS P5515-E PTZ Network Camera
Video
5. Click Save.
To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 44.
How to include overlay text in an action rule
Example
To display the text “Motion detected” when motion is detected, enter #D in the Include text field and enter “Motion detected” in
the Text field when setting up the action rule.
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings, select Include text.
3. Enter the modifier #D. When the rule is triggered, #D is replaced by the text specified in the action rule.
Additional text in this field will be displayed also when the action rule is not active.
4. Go to Events > Action Rules and create your action rule.
5. From the Actions list, select Overlay Text.
6. Enter the text to display in the Text field.
7. Specify the Duration. The text can be displayed while the rule is active or for a fixed number of seconds.
How to display the pan or tilt position as a text overlay
It may be useful to retrieve, for instance from a recorded video, the pan or tilt position (in degrees) in which an event has taken
place. This can be obtained by including the position in the image as a text overlay, using a modifier. To display the pan position as a
text overlay:
1. Go to Setup > Video > Video Stream.
2. Under Overlay settings, select Include text.
Enter #x to show the pan position.
Enter #y to show the tilt position.
3. Configure the optional size, color and position of the text overlay.
4. Click Save.
5. Go to the Live View page to confirm the setting.
About overlay images
An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to
the Axis product and then used to provide extra information or to mask a part of the image.
Image specifications:
•
The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors.
•
The image width and height, in pixels, must be exactly divisible by four.
•
The image cannot be larger than the maximum image resolution.
•
If you combine a text overlay with and image overlay, the text overlay always takes presidence over the overlay image in
height. A text overlay always stretches across the whole video image which means you cannot shrink the overlay strip to
make room for an image. For information about the different text overlay heights, see About overlay text.
Since it is static, the position and size of an overlay image remains the same regardless of resolution and pan, tilt or zoom movements.
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AXIS P5515-E PTZ Network Camera
Video
How to upload an overlay image
1. Go to Video > Overlay Image.
2. Click Browse and browse to the file.
3. Click Upload.
4. The Transparency Settings page is now displayed:
-
To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value
for the color. Example: To make white transparent, enter FFFFFF.
For more examples of hexadecimal values, see the online help
-
.
To scale the image automatically, select Scale with resolution. The image will be scaled down to fit the
resolution used by the Axis product.
5. Click Save.
How to include an overlay image
1. Go to Video > Overlay Image.
2. Select the image to use from the Use overlay image list and click Save.
3. Go to Video > Video Stream and select the Image tab.
4. Under Overlay Settings, select Include overlay image at the coordinates.
5. To control the image’s position, enter the X (horizontal) and Y (vertical) coordinates. The X=0 and Y=0 position is
the top left corner. If a part of the image is positioned outside the video image, the overlay image will be moved so
that the whole image is visible.
6. Click Save.
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AXIS P5515-E PTZ Network Camera
Configure the Live View Page
Configure the Live View Page
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
the Live View page.
•
Stream Profile. See page 18.
•
Default Viewer for Browser. See page 22.
•
Viewer Settings. See page 22.
•
Action Buttons. These are the buttons described in Controls on the Live View Page on page 9 .
•
User Defined Links. See page 23.
Default Viewer for Browsers
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts
to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and
selects the best available combination.
Browser
Viewer
Description
Windows Internet Explorer
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG).
QuickTime
H.264.
Still image
Displays still images only. Click the Refresh button in your browser to view a
new image.
Server Push
Recommended viewer for other browsers (Motion JPEG).
QuickTime
H.264.
Still image
Displays still images only. Click the Refresh button in your browser to view a
new image.
Other browsers
For more information, please see the online help
.
Viewer Settings
To configure options for the viewer, go to Live View Config > Viewer Settings.
•
Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video
image in your browser.
•
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your
Axis reseller.
•
Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick
mode.
•
Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the
PTZ control panel.
•
Select Enable recording button to enable recording from the Live View page. This button is available when using the
AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control
(AMC) on page 12.
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AXIS P5515-E PTZ Network Camera
Configure the Live View Page
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.
Output Buttons
External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.
To display output buttons in the Live View page:
1. Go to Setup > Live View Config.
2. Under Output Buttons, select the type of control to use:
-
Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60
seconds.
-
Active/Inactive displays two buttons, one or each action.
To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.
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AXIS P5515-E PTZ Network Camera
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
About preset positions
A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of
the following values:
•
Pan and tilt positions
•
Zoom position
•
Focus position (manual or automatic)
•
Iris position (manual or automatic)
How to access the preset positions
Preset positions can be accessed in several ways:
•
By selecting the preset from the Preset positions drop-down list in the Live View Page.
•
When setting up action rules. See page 34.
•
When setting up guard tours. See page 25.
•
When setting up the Gatekeeper. See page 25.
How to add a preset position
1. Go to Setup > PTZ > Preset Positions.
2. Click in the image or use the controls to steer the camera view to the desired position.
3. Write a name in the Current position field.
4. If required, select Use current position as Home.
5. Click Add to save the preset position.
How to include the preset position name in an overlay text
1. Go to Video.
2. Select Include overlay text.
3. Write the modifier #P in the field.
4. Click Save.
Set the Home Position
The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window.
To set a customized home position, select Use current position as Home when adding a preset position. The user-defined home
position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be available.
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length
of time. Enter the length of time in the Return to home when inactive field and click Save. Set the time to zero to prevent the
product from automatically returning to the Home position.
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AXIS P5515-E PTZ Network Camera
PTZ (Pan Tilt Zoom)
Gatekeeper
The Advanced Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper
will steer the camera to a selected preset position. Using a zoomed-in preset position can make it possible to, for example, read a
license plate or identify a person. When motion is no longer detected, the camera returns to its Home position after a defined time.
To enable the Gatekeeper, go to PTZ > Gatekeeper and follow the online instructions.
It is also possible to, for example, record video or save images (take a snapshot) while the Gatekeeper is active. Go to Events
and set up an action rule with PTZ Preset Reached as trigger.
About guard tours
A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random, and for
configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
Note
For products that support limited guard tours, there is a fixed minimum view time of 10 seconds.
How to create a guard tour
1. Go to Setup > PTZ > Guard Tour.
2. Click Add.
3. Type a name.
4. Specify the pause length between runs.
5. Select a preset position from the drop-down list and click Add.
6. To specify how fast the camera should move to the preset position, enter a value in the Move Speed field.
7. For each preset position, enter the View Time in seconds or minutes.
8. Specify the View Order of the preset positions, or select Random view order.
9. Click Save.
How to edit a guard tour
1. Go to Setup > PTZ > Guard Tour.
2. Select the guard tour in the Guard Tour List.
3. Click Modify.
How to delete a guard tour
1. Go to Setup > PTZ > Guard Tour.
2. Select the guard tour in the Guard Tour List.
3. Click Remove.
Tour Recording
The guard tour function in this product includes tour recording, which allows recording of a custom tour using an input device such as
a joystick, mouse, keyboard or through the VAPIX® Application Programming Interface (API). A recorded tour is a replay of a recorded
sequence of Pan/Tilt/Zoom movements, including their variable speeds and lengths.
1. Go to PTZ > Guard Tour and click Add.
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AXIS P5515-E PTZ Network Camera
PTZ (Pan Tilt Zoom)
2. Select Create a record tour and click OK.
3. Enter a descriptive name.
4. Specify the pause length between runs.
5. Click
to start recording the Pan/Tilt/Zoom movements.
6. When satisfied, click
.
7. Click OK.
Note
Only the name of the recorded tour and pause between runs can be modified. Starting a new recording will overwrite the
existing guard tour.
The recorded tour can be activated from the Live View and Guard Tour pages or through events. For more information see the
online help
.
OSDI Zones
On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see About overlay text on page 19) to aid the user to
navigate the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.
OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower
left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.
Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get. Give the zone a
descriptive name and click OK.
To include the name of the OSDI zone in the overlay text, go to Video < Video Stream < Overlay Settings. Check the Include
text box and enter the modifier #L in the field. For more information about modifiers, see File Naming & Date/Time Formats in
the online help
.
Advanced
Limits
Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to
narrow the area under surveillance.
Near focus limit is used to prevent the camera from autofocusing on objects close to the camera. This way, the camera can ignore
objects such as overhead wires, streetlights, or other cameras placed close to the camera.
To make the camera focus on the areas of interest, set the near focus limit to a value that is greater than the distance at which the
uninteresting objects tend to appear. See illustration below where x is the near focus limit value.
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AXIS P5515-E PTZ Network Camera
PTZ (Pan Tilt Zoom)
Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.
When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum
pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the way out in any direction. This is
useful then the view is zoomed in on an object.
When Enable Auto-flip is selected, the Axis product will simulate continuous pan movement in the same direction, i.e. the camera
will pan the full 360 degrees, even though there is a mechanical stop at ±180 degrees.
When Enable movement prediction is selected, the Axis product will attempt to predict the new position in the pan movement, after
compensating for the slight delay while the camera changes direction after an auto-flip. This is useful for tracking moving objects or
persons when using the joystick or emulated joystick mode.
See the online help
for more information.
Controls
Advanced PTZ settings can be configured under PTZ > Advanced > Controls.
The Panel Shortcut Command Buttons list shows the user-defined buttons that can be accessed from the Live View page’s Ctrl
panel. These buttons can be used to provide direct access to commands issued using the VAPIX® application programming interface.
Click Add to add a new shortcut command button.
The following PTZ controls are enabled by default:
•
Pan control
•
Tilt control
•
Zoom control
•
Focus control
•
Iris control
To disable specific controls, deselect the options under Enable/Disable controls.
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AXIS P5515-E PTZ Network Camera
PTZ (Pan Tilt Zoom)
Note
Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to
preset positions that require a tilt movement.
Control Queue
Note
• The administrator can enable and disable PTZ controls for selected users.
• To identify different users in the viewer group, cookies must be enabled on the client.
• The Control queue polltime is measured in seconds. For more information see the online help
.
The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons
appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.
A user who belongs to a group (see Users on page 42) with a higher PTZ priority can go before other users in the queue and take
control of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be
removed from the queue 60 seconds after the last PTZ control command.
2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 34).
The event will immediately be placed first in the queue except when an administrator is in control.
3. Operator — Same as administrator but with lower priority
4. Guard Tour — A guard tour (see page 25) has PTZ control for an indefinite period of time. It may be overridden by an
operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.
5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed
on to the next viewer in queue.
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AXIS P5515-E PTZ Network Camera
Detectors
Detectors
About camera tampering
Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely
de-focused. To send an alarm, for example via email, an action rule must be set up.
How to configure tampering detection
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is the time that must elapse before an alarm is generated. Increase time to prevent
false alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be generated when lights are dimmed or turned off, or if the lens is
sprayed, covered, or rendered severely out of focus.
4. Click Save.
How to configure an action rule for tampering alarm
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action rule.
4. Under Condition, select Detectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Optionally, select a schedule and set additional conditions.
7. Select the action. Example: To send an email, select Send Notification and select a Recipient from the list of defined
recipients.
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see Events on page 34.
Motion Detection
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is configured by defining up to 10 Include and Exclude windows:
•
Include windows — define areas where motion should be detected
•
Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).
For instructions, see Set Up Motion Detection Windows on page 30.
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Motion Detection Parameters on page 30.
Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected.
Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 34.
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AXIS P5515-E PTZ Network Camera
Detectors
Note
• Using the motion detection feature may decrease the product’s overall performance.
• The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the
camera will also change the position of the Motion Detection Window.
Set Up Motion Detection Windows
To set up a motion detection Include Window, follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and
enter a descriptive name.
3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired
position) of the window.
4. Adjust the Object Size, History and Sensitivity profile sliders (see Motion Detection Parameters for details). Any detected
motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the
include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Object Size
History
Sensitivity
Description
Object size relative to window
size.
Object memory length.
Difference in luminance
between background and
object.
High level (100%)
Only very large objects trigger
motion detection.
An object that appears in
the window triggers motion
detection for a long time
before it is considered as
non-moving.
Ordinary colored objects on
ordinary backgrounds trigger
motion detection.
A large difference in luminance
is required to trigger motion
detection.
Medium level (50%)
Low level (0%)
Even very small objects trigger
motion detection.
An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.
Only very bright objects on
a dark background trigger
motion detection.
Recommended values
5–15%
60–90%
75–95%
Default values
15%
90%
90%
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AXIS P5515-E PTZ Network Camera
Detectors
Note
• To trigger on small objects or movements, use several small motion detection windows rather than one large window,
and select a low object size.
• To avoid triggering on small objects, select a high object size.
• While monitoring an area where moving objects are not expected, select a high history level. This will cause motion
detection to trigger as long as the object is present in the window.
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recommended.
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AXIS P5515-E PTZ Network Camera
Applications
Applications
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications
Note
• Several applications can run at the same time but some applications might not be compatible with each other. Certain
combinations of applications might require too much processing power or memory resources when run in parallel. Verify
that the applications work together before deployment.
Application Licenses
Some applications need a license to run. Licenses can be installed in two ways:
•
Automatic installation — requires access to the Internet
•
Manual installation — obtain the license key from the application vendor and upload the key to the Axis product
To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under
System Options > Support > System Overview.
Upload Application
To upload and start an application:
1. Go to Setup > Applications.
2. Under Upload Application, click Browse. Locate the application file and click Upload Package.
3. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.
4. Start the application. Go to page Applications, select the application in the list of installed applications and click Start.
5. Configure the application. For instructions, see the documentation provided by the application vendor.
Note
• Applications can be uploaded by product administrators.
• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version
3.10 and later.
To generate a log file for the application, go to Applications. Select the application and click Log.
Application Considerations
If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and
the application reconfigured.
If the Axis product’s firmware is upgraded, uploaded applications and their settings will remain unchanged, although this is not
guaranteed by Axis Communications. Note that the application must be supported by the new firmware. For information about
firmware upgrades, see Upgrade the Firmware on page 55.
If the Axis product is restarted, running applications will restart automatically.
If the Axis product is restored, uploaded applications remain unchanged but must be restarted. To start the application, go to
Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring
the Axis product, see Maintenance on page 52.
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AXIS P5515-E PTZ Network Camera
Applications
If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory
default, see Reset to factory default settings on page 54.
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AXIS P5515-E PTZ Network Camera
Events
Events
The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product
can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when
the action is triggered is called an action rule.
Set Up Action Rules
An action rule defines the conditions that must be met for the product to perform an action, for example record video or send an
email notification. If multiple conditions are defined, all of them must be met to trigger the action.
For more information about available triggers and actions, see Triggers on page 34 and Actions on page 36.
The following example describes how to set up an action rule to record video to a network share if there is movement in the
camera’s field of view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and configure a motion detection window. See page 30.
2. Go to System Options > Storage and set up the network share. See page 52.
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
5. Optionally, select a Schedule and Additional conditions. See below.
6. Under Actions, select Record Video from the Type drop-down list.
7. Select a Stream profile and configure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To use more than one trigger for the action rule, select Additional conditions and click Add to add additional triggers. When using
additional conditions, all conditions must be met to trigger the action.
To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds,
during which the trigger should be ignored before the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
Triggers
Available action rule triggers and conditions include:
•
Applications – Use installed applications to trigger the rule. See Applications on page 32.
•
Detectors
34
AXIS P5515-E PTZ Network Camera
Events
•
•
•
•
•
•
-
Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.
This can for example be used to send notifications.
-
Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 29.
Hardware
-
Fan – Trigger the rule if the fan is malfunctioning. This can for example be used to send maintenance
notifications.
-
Network – Trigger the rule if network connection is lost or restored. This can for example be used to start
recording to the SD card.
-
Temperature – Trigger the rule if the temperature falls outside or inside the operating range of the product. This
can for example be used to send maintenance notifications.
Input Signal
-
Manual Trigger – Trigger the rule using the Manual Trigger button in the Live View page. See Controls on
the Live View Page on page 9 . This can for example be used to validate actions during product installation
and configuration.
-
Virtual Inputs – can be used by a VMS (Video Management System) to trigger actions. Virtual inputs can, for
example, be connected to buttons in the VMS user interface.
-
Error – Trigger the rule if the PTZ functionality is not working correctly. This can for example be used to
send maintenance notifications.
-
Moving – Trigger the rule when the camera view moves due to a PTZ operation. This can for example be used
as an additional condition to prevent an action rule triggered by motion detection to record video while the
camera view moves due to a PTZ operation.
-
Preset Reached – Trigger the rule when the camera stops at a preset position. This can be for example be used
with the Send Images action to upload images from the preset position.
-
Ready – Trigger the rule when the PTZ functionality is ready to be used. This can for example be used to steer
the camera to a specific preset position when the product is started.
PTZ
Storage
-
Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable,
removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance
notifications.
-
Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger
can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to
record to the storage device. Note that, this trigger can be used only for edge storage recording status.
System
-
System Ready – Trigger the rule when the product has been started and all services are running. This can for
example be used to send a notification when the product restarts.
-
Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 38. This can for example be used to
upload an image every 5 minutes.
-
Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 38.
Time
35
AXIS P5515-E PTZ Network Camera
Events
Actions
Available actions include:
•
Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off).
•
Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 20.
•
PTZ Control
-
Preset Position – Go to a preset position.
-
Guard Tour – Start a guard tour. See About guard tours on page 25.
•
Record Video – Record video to a selected storage.
•
Send Images – Send images to a recipient.
•
Send Notification – Send a notification message to a recipient.
•
Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and configured
under System Options > Network > SNMP.
•
Send Video Clip – Send a video clip to a recipient.
Add Recipients
The product can send media files and messages to notify users about events. Before the product can send media files or notification
messages, you must define one ore more recipients. For information about available options, see Recipient Types on page 36.
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name.
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Recipient Types
The following recipients are available:
Recipient
Use with action
Notes
Email
Send Images
An email recipient can contain multiple email addresses.
Send Notification
Send Video Clip
FTP
Send Images
Send Video Clip
36
AXIS P5515-E PTZ Network Camera
Events
SFTP
Send Images
Encrypted file transfer using SSH File Transport Protocol
(SFTP). SFTP is a more secure method than FTP but file
transfer might be slower, especially for large files such as high
resolution video.
Send Video Clip
Specify login information for the SFTP server and the server’s
public key MD5 fingerprint (32 hexadecimal digits).
The SFTP recipient supports SFTP servers using SSH-2 with
RSA and DSA host key types. RSA is the preferred method. To
use DSA, disable the RSA key on the SFTP server.
HTTP
Send Images
Send Notification
Send Video Clip
HTTPS
Encrypted file transfer using HyperText Transfer Protocol
Secure (HTTPS).
Send Images
Send Notification
Specify login information for the HTTPS server and validate
the server’s certificate. If there is a proxy between the Axis
product and the HTTPS server, also specify the proxy settings.
Send Video Clip
Network Share
A network share can also be used as a storage device for
recorded video. Go System Options > Storage to configure
a network share before setting up a continuous recording or
an action rule to record video. For more information about
storage devices, see Storage on page 50.
Send Images
Send Video Clip
TCP
Send Notification
Set Up Email Recipients
Email recipients can be configured by selecting one of the listed email providers, or by specifying the SMTP server, port and
authentication used by, for example, a corporate email server.
Note
Some email providers have security filters that prevent users from receiving or viewing large attachments, from receiving
scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked email accounts.
To set up an email recipient using one of the listed providers:
1. Go to Events > Recipients and click Add.
2. Enter a Name and select Email from the Type list.
3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses.
4. Select the email provider from the Provider list.
5. Enter the user ID and password for the email account.
6. Click Test to send a test email.
To set up an email recipient using for example a corporate email server, follow the instructions above but select User defined as
Provider. Enter the email address to appear as sender in the From field. Select Advanced settings and specify the SMTP server
address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server
certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see
About certificates on page 44.
37
AXIS P5515-E PTZ Network Camera
Events
Create Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside
office hours. Use one of the predefined schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Set Up Recurrences
Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.
To set up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive name and recurrence pattern.
3. Click OK.
To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then
select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
38
AXIS P5515-E PTZ Network Camera
Recordings
Recordings
The Axis product can be configured to record video continuously or according to an action rule:
•
To start a continuous recording, see page 40.
•
To set up action rules, see page 34.
•
To access recordings, see Find Recordings on page 39.
•
To play recordings, see Play Recording on page 39.
•
To export a recording as a video clip, see Export Video Clip on page 40.
•
To configure camera controlled storage, see Storage on page 50.
Find Recordings
Recordings stored on the SD card or network share can be accessed from the Recordings > List page. The page lists all recordings on
the storage device and shows each recording’s start date and time, duration and the event that triggered the recording.
Note
The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is
configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according
to the product’s time zone. Date and time settings are configured under System Options > Date & Time, see Date & Time
on page 44.
To find a recording, follow these steps:
1. Go to Recordings > List.
2. To reduce the number of recordings displayed, select the desired options under Filter:
Recording time – List recordings that started between the From and To times.
Event – List recordings that were triggered by a specific event. Select continuous to list continuous recordings.
Storage – List recordings from a specific storage device.
Sort – Specify how recordings should be sorted in the list.
Results – Specify the maximum number of recordings to display.
3. To apply the filters, click the Filter button. Some filters may take a long time to complete.
4. The recordings are displayed in the Recording list.
To play a recording, select the recording and click Play. See also Play Recording on page 39.
To view detailed information about a recording, select the recording and click Properties.
To export a recording or a part of a recording as a video clip, select the recording and click Export. See also Export Video Clip on
page 40.
To remove a recording from the storage device, select the recording and click Remove.
Play Recording
Recordings on the SD card or network share can be played directly from the Axis product’s webpages.
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AXIS P5515-E PTZ Network Camera
Recordings
To play a recording, follow these steps:
1. Go to Recordings > List.
2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to
apply the filters. See also Find Recordings on page 39.
3. Select the recording and click Play. The recording will be played in a new browser window.
Export Video Clip
Recordings on the SD card or network share can be exported as video clips. It is possible to export a complete recording or a
part of a recording.
Note
The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File
Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software
To export a video clip, follow these steps:
1. Go to Recordings > List.
2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to
apply the filters. See also Find Recordings on page 39.
3. Select the recording and click Export. The Export Recording dialog opens.
4. By default, the complete recording is selected. To export a part of the recording, modify the start and stop times.
5. Optionally, enter a file name for the recording.
6. Click Export.
Note
Recordings can also be exported from the playback window.
Continuous Recording
The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage
on page 50. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a
new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they
are removed manually or through automatic removal of old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select the type of storage device from the Storage list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to save and start the recording.
40
AXIS P5515-E PTZ Network Camera
Languages
Languages
Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected
language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click
the Upload Language button. Select the new language from the list and click Save.
Note
• Resetting the product to factory default settings will erase any uploaded language files and reset the product language to
English.
• Clicking the Restore button on the Maintenance page will not affect the language.
• A firmware upgrade will not affect the language used. However if you have uploaded a new language to the product and
later upgrade the firmware, it may happen that the translation no longer matches the product's web pages. In this case,
upload an updated language file.
• A language already installed in the product will be replaced when a current or a later version of the language file is uploaded.
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AXIS P5515-E PTZ Network Camera
System Options
System Options
Security
Users
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means
that anybody may access the Live View page.
The user list displays authorized users and user groups (access levels):
•
Viewers have access to the Live View page
•
Operators have access to all settings except:
•
-
creating and modifying PTZ presets
-
creating and modifying PTZ control settings
-
uploading applications and language files
-
any of the settings included in the System Options
Administrators have unrestricted access to all settings. The administrator can add, modify and remove other users.
Note
Note that when the option Encrypted & unencrypted is selected, the webserver will encrypt the password. This is the default
option for a new unit or a unit reset to factory default settings.
Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there are
viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configured to use this functionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability
between different vendor products, increased flexibility, reduced cost and future-proof systems.
By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication
with the product. For more information see www.onvif.org
IP Address Filter
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
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AXIS P5515-E PTZ Network Camera
System Options
HTTPS
HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.
HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by
HTTPS is considered adequate for most commercial exchanges.
The Axis product can be configured to require HTTPS when users from different user groups (administrator, operator, viewer) log in.
To use HTTPS, an HTTPS certificate must first be installed. Go to System Options > Security > Certificates to install and manage
certificates. See About certificates on page 44.
To enable HTTPS on the Axis product:
1. Go to System Options > Security > HTTPS
2. Select an HTTPS certificate from the list of installed certificates.
3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.
4. Set the HTTPS Connection Policy for the different user groups.
5. Click Save to enable the settings.
To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol
and http:// for the HTTP protocol.
The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication
server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis implementation, the Axis product and the authentication server identify themselves with digital certificates using EAP-TLS
(Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by a Certification Authority (CA).
You need:
•
a CA certificate to authenticate the authentication server.
•
a CA-signed client certificate to authenticate the Axis product.
To create and install certificates, go to System Options > Security > Certificates. See About certificates on page 44.
To allow the product to access a network protected by IEEE 802.1X:
1. Go to System Options > Security > IEEE 802.1X.
2. Select a CA Certificate and a Client Certificate from the lists of installed certificates.
3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certificate.
4. Check the box to enable IEEE 802.1X and click Save.
Note
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP
server. See Date & Time on page 44.
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AXIS P5515-E PTZ Network Camera
System Options
About certificates
Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be used with the Axis product:
Server/Client certificates - To authenticate the Axis product. A Server/Client certificate can be self-signed or issued by a Certificate
Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected network. The Axis product is shipped with several preinstalled CA certificates.
Note
• If the product is reset to factory default, all certificates, except preinstalled CA certificates, will be deleted.
• If the product is reset to factory default, all preinstalled CA certificates that have been deleted will be reinstalled.
How to create a self-signed certificate
1. Go to Setup > System Options > Security > Certificates.
2. Click Create self-signed certificate and provide the requested information.
How to create and install a CA-signed certificate
1. Create a self-signed certificate, see How to create a self-signed certificate on page 44.
2. Go to Setup > System Options > Security > Certificates.
3. Click Create certificate signing request and provide the requested information.
4. Copy the PEM-formatted request and send to the CA of your choice.
5. When the signed certificate is returned, click Install certificate and upload the certificate.
How to install additional CA certificates
1. Go to Setup > System Options > Security > Certificates.
2. Click Install certificate and upload the certificate.
Date & Time
The Axis product’s date and time settings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under New Server Time:
•
Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.
•
Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are
updated continuously. For information on NTP settings, see NTP Configuration on page 47.
If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration on page 46.
•
Set manually – Allows you to manually set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving
time changes.
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AXIS P5515-E PTZ Network Camera
System Options
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predefined formats or see File Naming & Date/Time Formats in the online help
for information on how to create custom date and
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
IPv4 Address Configuration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is
then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset
the product to the factory default settings (see page 54) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Configuration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 45.
The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP
address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional
two minutes.
To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.
Pinging the product is still possible when the service is disabled.
Assign IP Address Using ARP/Ping
The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.
1. Acquire a free static IP address on the same network segment as the computer.
2. Locate the serial number (S/N) on the product label.
3. Open a command prompt and enter the following commands:
Linux/Unix syntax
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
Linux/Unix example
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AXIS P5515-E PTZ Network Camera
System Options
arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -s 408 192.168.0.125
Windows syntax (this may require that you run the command prompt as an administrator)
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
Windows example (this may require that you run the command prompt as an administrator)
arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125
4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.
5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.
6. Open a browser and type http://<IP address> in the Location/Address field.
For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support
web at www.axis.com/techsup
Note
• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search field.
• To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select
Run as administrator.
• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from
any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting
The AVHS settings are configured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service
is enabled by default. To disable, clear the Enable AVHS box.
One-click enabled - Press and hold the product’s control button (see Hardware overview on page 7 ) for about 3 seconds to connect to
an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service.
If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Note
AXIS Internet Dynamic DNS Service requires IPv4.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
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AXIS P5515-E PTZ Network Camera
System Options
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by
semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Configuration
The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, see the online help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS on page 43.
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
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AXIS P5515-E PTZ Network Camera
System Options
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side
of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to
the product.
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM.
• In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway,
Broadband router, Broadband sharing device, or a software such as a firewall.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM.
Note that UPnPTM must be enabled in the product (see System Options > Network > UPnP).
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is
found, the default router is selected.
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter a port in the range 1024–65535. If the
port field is empty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.
Note
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not
support UPnP and you need to manually configure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.
FTP
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.
Note
This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.
The QoS settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the
Axis product can mark different types of traffic.
48
AXIS P5515-E PTZ Network Camera
System Options
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the
group of devices and management station running SNMP. Community names are used to identify groups.
AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specific, hardware-related
issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB files, go to
www.axis.com/techsup
To enable and configure SNMP in the Axis product, go to the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable
traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the message.
The following traps are available:
•
Cold start
•
Warm start
•
Link up
•
Authentication failed
Note
All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps.
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see HTTPS on page 43. To enable SNMP v3, check the box and provide the initial user
password.
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see
Reset to factory default settings on page 54.
UPnPTM
The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnPTM can be disabled under System Options > Network > UPnP
RTP/H.264
The RTP port range and multicast settings are configured under System Options > Network > RTP.
The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only
certain IP addresses and port numbers should be used.
Select Always Multicast Video to start multicast streaming without opening an RTSP session.
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AXIS P5515-E PTZ Network Camera
System Options
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
NOTICE
TICE
NO
To prevent data corruption, the SD card should be unmounted before removal.
Note
For SD card recommendations see www.axis.com
The Axis product supports SD/SDHC/SDXC cards.
The following SD card file systems are supported:
•
ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access
data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.
•
vFAT — supported by most operating systems for personal computers.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only
available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To avoid filling the card, it is recommended to remove recordings continuously. Under General Settings, select Remove recordings
older than and select the number of days or weeks.
To stop writing to the card and protect recordings from being removed, select Lock under General Settings.
Mount and Unmount SD Card
NOTICE
TICE
NO
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual
mount is only required if the card has been unmounted and not ejected and re-inserted.
To unmount the SD card:
1. Open the Axis product’s webpages and go to Setup > System Options > Storage.
2. Click SD Card.
3. Click Unmount.
4. The card can now be removed.
Format SD Card
NOTICE
TICE
NO
Formatting the SD card will remove all data and recordings stored on the card.
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AXIS P5515-E PTZ Network Camera
System Options
The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and
an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the
card will automatically be formatted to ext4.
Important
If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted
into the Axis product.
To enable automatic formatting, follow these steps:
1. Open the Axis product’s webpages and go to Setup > System Options > Storage.
2. Click SD Card.
3. Under General Settings, select Autoformat to.
4. Click OK to save settings.
An SD card inserted into the product can be manually formatted to one of the supported file systems. To manually format the
SD card, follow these steps:
1. Insert the SD card in the SD card slot.
2. Open the Axis product’s webpages and go to Setup > System Options > Storage.
3. Click SD Card.
4. Click Format and select the desired file system.
5. Click OK to start formatting the card.
Encrypt SD Card Data
To prevent unauthorized individuals and systems from accessing recorded video, the SD card content can be encrypted. Encryption
can only be enabled when the card is unmounted. After enabling encryption, the SD card must be formatted so that no unencrypted
data remains on the card. The card must also be mounted before it can be used.
Note
If autoformat is enabled, the card will be formatted and mounted automatically when encryption is enabled. The format and
mount steps below should then be skipped.
To encrypt the SD card content:
1. Open the Axis product’s webpages and go to Setup > System Options > Storage.
2. Click SD Card to open Storage Management.
3. If the SD card is mounted, click Unmount to unmount the card.
4. Click Encrypt.
5. Select Enable SD card encryption and enter a passphrase.
6. Back in Storage Management, click Format to format the SD card.
7. Click Mount to mount the SD card.
It is possible to change the passphrase without reformatting the card. Open Storage Management, click Encrypt and enter the
old and new passphrases. The passphrase can only be changed when the card is mounted. Changing the passphrase does not
disrupt ongoing recordings.
To disable encryption, unmount the SD card and follow the steps above but clear the Enable SD card encryption option. The card
must be formatted and mounted when encryption has been disabled.
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AXIS P5515-E PTZ Network Camera
System Options
Network Share
Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for
recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to
www.axis.com/products/axis-camera-companion/support-and-documentation
Note
For NAS recommendations see www.axis.com
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.
4. Enter the name of the share in the Share field. Sub folders cannot be used.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings
older than and select the number of days or weeks.
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Note
A restart clears all entries in the Server Report.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
•
the boot protocol (DHCP or static)
•
the static IP address
•
the default router
•
the subnet mask
•
the system time
•
the IEEE 802.1X settings
•
uploaded applications are kept but must be restarted
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see Reset to factory default settings on page 54.
To test the product’s PTZ mechanics, click Test under PTZ Status.
For information about firmware upgrade, see Upgrade the Firmware on page 55.
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AXIS P5515-E PTZ Network Camera
System Options
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also Troubleshooting on page 55.
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information
that can be found here includes firmware version, IP address, network and security settings, event settings, image settings
and recent log items.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a Server Report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live
View. The server report .zip file should always be included when contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration .
The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).
Advanced
Scripting
Scripting allows experienced users to customize and use their own scripts.
NOTICE
TICE
NO
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for problems with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its
factory default settings, see page 54.
For more information, see www.axis.com/developer
53
AXIS P5515-E PTZ Network Camera
System Options
File Upload
Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.
Plain Config
Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from
this page.
To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance with this feature.
Reset to factory default settings
Important
Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP
address, to the factory default values.
Note
The installation and management software tools are available from the support pages on www.axis.com/techsup
To reset the product to the factory default settings:
1. Press and hold the control button and the restart button at the same time.
2. Release the restart button but continue to hold down the control button for 15–30 seconds until the status LED indicator
flashes amber.
3. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90
4. Using the installation and management software tools, assign an IP address, set the password and access the video stream
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance and
click Default.
54
AXIS P5515-E PTZ Network Camera
Troubleshooting
Troubleshooting
Check the Firmware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrade the Firmware
Important
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the
new firmware) although this is not guaranteed by Axis Communications AB.
Note
• After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the
upgrade, wait 10 minutes even if you suspect the upgrade has failed.
• When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading
the firmware.
To upgrade the product’s firmware:
1. Download the latest firmware file to your computer, available free of charge at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the product’s webpages.
3. Under Upgrade Server, click Browse and locate the file on your computer.
4. Click Upgrade.
5. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.
6. Go to Setup > Basic Setup to verify the firmware upgrade.
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.
Symptoms, Possible Causes and Remedial Actions
Problems upgrading the firmware
Firmware upgrade failure
If the firmware upgrade fails, the product reloads the previous firmware. Check the firmware
file and try again.
Problems setting the IP address
When using ARP/Ping
Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. For instructions, see Assign IP Address
Using ARP/Ping on page 45.
The product is located on a
different subnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.
55
AXIS P5515-E PTZ Network Camera
Troubleshooting
The IP address is being used
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product):
• If you receive: Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the product.
• If you receive: Request timed out, this means that the IP address is available
for use with the Axis product. Check all cabling and reinstall the product.
Possible IP address conflict
with another device on the
same subnet
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address field.
If the password for the user root is lost, the product must be reset to the factory default settings.
See Reset to factory default settings on page 54.
The IP address has been
changed by DHCP
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has
been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the
network. Identify the product using its model or serial number, or by the DNS name (if the name
has been configured).
If required, a static IP address can be assigned manually. For instructions, see the document Assign
an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup.
Certificate error when using
IEEE 802.1X
For authentication to work properly, the date and time settings in the Axis product should be
synchronized with an NTP server. See Date & Time on page 44.
The product is accessible locally but not externally
Router configuration
To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
feature which will attempt to automatically configure the router to allow access to the Axis
product, see NAT traversal (port mapping) for IPv4 on page 47. The router must support UPnPTM.
Firewall protection
Check the Internet firewall with your network administrator.
Default routers required
Check if you need to configure the router settings from System Options > Network > TCP/IP >
Basic.
Problems with streaming H.264
Problems with AXIS Media
Control (Internet Explorer
only)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, make sure that AXIS Media Control is installed on your computer.
No H.264 displayed in the
client
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC
Control Panel (streaming tab). See AXIS Media Control (AMC) on page 12.
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the
product need to be configured. The TTL (Time To Live) value may need to be increased.
No multicast H.264
displayed in the client
Check with your network administrator that the multicast addresses used by the Axis product
are valid for your network.
Check with your network administrator to see if there is a firewall preventing viewing.
56
AXIS P5515-E PTZ Network Camera
Troubleshooting
Poor rendering of H.264
images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Motion JPEG
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.
Lower frame rate than
expected
See Performance Considerations on page 60.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only
key frames.
Lower the image resolution.
Video and image problems, general
Image unsatisfactory
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Storage disruption
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the System Log under
System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see Events on page 34.
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted
Reformat the SD card and then click Mount.
NOTICE
TICE
NO
Formatting the card will remove all content, including all recordings, from the SD card.
Product does not function
The ambient temperature is
too low. Certain hardware
functions are suspended.
Wait until the product is sufficiently heated.
57
AXIS P5515-E PTZ Network Camera
Troubleshooting
Text overlay about PTZ errors
Text overlay about PTZ errors
In case the pan/tilt drive components or the camera components experience a problem that cannot
automatically be corrected, this text overlay will appear and the PTZ Status in System Options
> Maintenance will be set accordingly. The problem may be caused by physical blocking of the
mechanics, heavy vibrations, mechanical wear or other malfunction. In some cases the problem
might be temporary and can be resolved in the next movement or after pressing the Test button
under System Options > Maintenance > PTZ Status.
"Not enough power for both
camera and pantilt motors"
The camera does not get enough power for both the camera and the motors after negotiating with
the Power Sourcing Equipment (PSE), for example an injector or midspan.
Please restart the PSE by unplugging the mains adapter and/or restart the camera.
58
AXIS P5515-E PTZ Network Camera
Technical specifications
Technical specifications
You can find the latest version of the technical specifications at www.axis.com
LED Indicators
Status LED
Indication
Unlit
Connection and normal operation.
Green
Shows steady green for 10 seconds for normal operation after startup completed.
Amber
Steady during startup. Flashes during firmware upgrade or reset to factory default.
Amber/Red
Flashes amber/red if network connection is unavailable or lost.
SD card slot
NOTICE
TICE
NO
• Risk of damage to SD card. Do not use sharp tools, metal objects or excessive force when inserting or removing the
SD card. Use your fingers to insert and remove the card.
• Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Disconnect power or
unmount the SD card from the Axis product’s webpages before removal.
This product supports SD/SDHC/SDXC cards (not included).
For SD card recommendations, see www.axis.com
Buttons
Control Button
For location of the control button, see Hardware overview on page 7 .
The control button is used for:
•
Resetting the product to factory default settings. See page 54.
•
Connecting to an AXIS Video Hosting System service. See page 46. To connect, press and hold the button for about 3
seconds until the Status LED flashes green.
•
Connecting to AXIS Internet Dynamic DNS Service. See page 46. To connect, press and hold the button for about 3 seconds.
Restart button
Press the restart button to restart the product.
Connectors
Network connector
RJ45 Ethernet connector with Power over Ethernet (PoE).
59
AXIS P5515-E PTZ Network Camera
Technical specifications
NOTICE
TICE
NO
The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall
be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s
instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .
Performance Considerations
When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this will also affect the frame rate.
The following factors are among the most important to consider:
•
High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.
•
Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
•
Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and
bandwidth.
•
Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.
•
Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
•
Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
•
Heavy network utilization due to poor infrastructure. Bandwidth affected.
•
Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
•
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.
60
User Manual
AXIS P5515-E PTZ Network Camera
© Axis Communications AB, 2015 - 2016
Ver. M5.2
Date: October 2016
Part No. 1495074