User Manual
Product Overview
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2
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1
Proximity Sensor
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USB Port (Output)
2
Receiver /Speaker
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Microphone
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LCD Touch Display
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Volume Down Button
4
Micro USB Port (Input)
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Volume Up Button
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SIM Slots
10
Power Button
Chargers with an output of 5V-2A are recommended.
User Interface Homescreen
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2
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1
Cellular signal strength
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Remaining data on cloud SIM
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Number of devices connected to hotspot
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Hotspot information
3
Current battery charge rate
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Settings menu
User Interface Settings Menu
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1
Back to home screen
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Activate the embedded cloud (v)sim or one
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Overview of devices on the blacklist
3
Add a connected device on the blacklist
4
Change the language
data usage because of updates and
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Contact information We.Stream
sychronisation
6
Check and upgrade to new version of
9
Technical specifications
the software
10
Activate Cloud VPN and purchase worldwide
of the SIM slots
8
Enable this function to prevent massive
data plans
Product Introduction
Brand
We.Stream
Box Content
Device, User Manual, Micro USB cable, SIM-slot peg
Note
Charging adapters 100-240V~50/60Hz 0.15A are recommended.
Technical Specifications
LTE FDD: Band 1/2/3/4/5/7/8/9/17/19/20
LTE TDD: Band 38/39/40/41
WCDMA: Band 1/2/4/5/6/8/9/19
CDMA/EVDO: BC0 BC1
GSM: 850/900/1800/1900 MHz
Max Upload Speed: 50Mbps
Max Download Speed: 150Mbps
Wi-Fi: IEEE802.11b/g/n
Screen Size: 4.0 inch
Standard USB 2.0 port
Micro USB
Battery Capacity: 5350 mAh (3.8V 20.33Wh)
Input/Output: DC 5V 1A
Size: 126.5*65*19mm
Weight: 240g (net)
Quick Start Guide
Step 1
Turn on your We.Stream by pressing the power
button for 3 seconds.
Step 2
Turn on WiFi on your WiFi device and connect
to the WiFi network of your We.Stream. The
We.Stream WiFi network name can be found via
the ‘Hotspot’ button on your We.Stream. Insert the
WiFi password on your WiFi device and enjoy the
internet once it’s connected.
Powerbank Functionality
Connect the charging cable to the USB port (output) of your We.Stream, and connect the other end to the smart
phone, the powerbank will work automatically no matter if your We.Stream is on or off (the battery level has to
be above 30% for the powerbank functionality to work).
If your We.Stream works properly, but the powerbank does not work, the reasons could be:
1
The charging cable is not recognized. Please try again with the original We.Stream charging cable.
2
The charging cable is not working. Please try with a different charging cable.
If after these steps, the powerbank still does not work, please contact customer service.
Local SIM Card Guide
The use of your own SIMs
1
We.Stream supports the use of other SIM
cards, the device has two SIM slots (both are
Nano SIM Slots).
2
Open the SIM card tray with the SIM-slot
peg, and insert the SIM card as shown in
the picture below. Please contact customer
service if you encounter any issues.
3
Please remove the PIN code of the SIM card
before you insert it, as SIM cards with PIN
codes are not supported by We.Stream.
Tip
There are multiple sizes of SIM-cards.
Standard (Mini) SIM, Micro SIM and
Nano SIM cards are shown on the right:
Standard
APN Settings
Follow the steps below to set APN for local SIMs on We.Stream:
1
Insert the SIM, and select it in SIM Manager page;
2
Click SIM 1 or SIM 2 in the menu, under SIM Manager;
3
Click on the active SIM card;
4
Click ‘Access Point Name (APN)’ and fill APN settings to finish the settings.
Micro
Nano
FAQ
1
How long does it take to fully charge the We.Stream?
Approximately 7,5 hours. So when you are on a trip, we advice you to charge your decive during each
night.
2
How long can my We.Stream work continuously?
Approximately 15 hours with a fully charged battery. The powerbank can only be used when the
We.Stream is charged above 30%.
3
How many WiFi devices can I connect to the We.Stream at the same time?
Your We.Stream can support up to 5 devices at the same time.
4
How long does it take to connect to the internet once switched on?
It depends on the local network conditions, normally it will take up to 2 minutes. If you use the We.Stream
for the first time in a country, it may take up to 5 minutes.
5
What should I do if the We.Stream stops responding?
You can rebooth the device by pushing the power button for a few seconds, and click the rebooth button
on the touch screen. For a hard reset, press the power button for 20 seconds
6
Which countries are included in the data plans?
More than 100 countries, including China, USA, Australia, Japan, Brazil and all of Europe. We have
included all countries where people travel the most in the world. Countries are subject to change. You can
always find the most recent overview of supported countries at our website www.we.stream. Please drop
us an email (info@we.stream) if the country of your preference is not included in the list. We are keen to
support your inquiries and willing to look at alternative options to help you. However, our services and
rates depend on the local availability of networks.
7
How does the unlimited data bundle works?
With the unlimited bundle, you receive 2 GB of high speed data each month. After two GB of usage per
month, the speed decreases to a level where texting and emailing is still possible.
Do you want to use highspeed internet again? You can buy extra data bundles via the touchscreen and
instantly enjoy high speed internet. Or you can wait until the next month starts, where there will be 2 GB
of high speed internet available again.
FAQ
8
What internet speed does the We.Stream offer?
We.Stream offers high-speed internet, up to 150 mbps. The speed depends on the strength of the local
network.
9
Which payment methods are supported when adding a data bundle?
Creditcard (Visa, Mastercard, American Express and Discovery) and PayPal.
10
Does We.Stream comes with a monthly subscription?
No. Al prices are one off prices. You won’t be surprised by any monthly costs. We don’t want to lock-in our
customers, so we offer you maximum flexibility. You can even use your own SIM cards.
For more info, please visit www.we.stream or contact the support desk: support@we.stream
Warning
Specific Absorption Rate (SAR) information. SAR tests are conducted using standard operating positions
accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency
bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device
while operating can be well below the maximum value, in general, the closer you are to a wireless base station
antenna, the lower the power output.
Before a new device can be made available for sale to the public, it must be tested and certified by the FCC that
it does not exceed the exposure limit established by the FCC, Tests for each device are performed in positions
and locations as required by the FCC. For body worn operation, this device has been tested and meets the FCC
RF exposure guidelines when used with an accessory designated for this product or when used with an accessory
that contains no metal and that positions the device a minimum of 1.0 cm from the body.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause.
Undesired operation. Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and complies with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur during installation. If the device does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is suggested to try to correct the interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and receiver.
Connect the equipment to an outlet on a different circuit to the receiver.
Consult the manufacturer or an experienced radio/TV technician for help.
Warning
Information on the disposal and recycling of the device
This symbol (with or without a solid bar) on the device, batteries (if included), and/or the packaging, indicates
that the device and its electrical accessories (for example, a headset, adapter, or cable) and batteries should not
be disposed of as household garbage. These items should not be disposed of as unsorted municipal waste and
should be taken to a certified collection point for recycling or proper disposal. For detailed information about
device or battery recycling, contact your local city office, household waste disposal service, or retail store.
Disposal of the device and batteries (if included) is subject to WEEE.
Directive Recast (Directive 2012/19/EU) and Battery Directive (Directive 2006/66/EC). The purpose of separating
WEEE and batteries from other waste is to minimize the potential environmental impacts and human health risk
of any hazardous substances that may be present.
WEBSITE
E-MAIL
www.we.stream
info@we.stream
EUROPE
USA
Hornweg 7
100 Wilshire Blvd
1432GD Aalsmeer
Suite 700
The Netherlands
Santa Monica, CA 9040
+31 (0)88 004 8888
+1 (424) 214-3131