Samsung SL-C432, C430W User manual

Samsung SL-C432, C430W User manual
User’s Guide
C43x series
C43xW series
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
1. Introduction
Key benefits
4
Features by model
6
Useful to know
9
About this user’s guide
10
Safety information
11
Machine overview
17
Control panel overview
20
Turning on the machine
22
Installing the driver locally
23
Reinstalling the driver
25
Available maintenance parts
44
Storing the toner cartridge
45
Redistributing toner
47
Replacing the toner cartridge
49
Replacing the waste toner container
51
Replacing the imaging unit
53
Cleaning the machine
55
Tips for moving & storing your machine
57
4. Troubleshooting
Tips for avoiding paper jams
59
Clearing paper jams
60
Understanding the status LED
63
2. Learning the Basic Usage
Media and tray
27
Basic printing
36
3. Maintenance
Ordering supplies and accessories
42
Available supplies
43
5.
Appendix
Specifications
68
Regulatory information
77
Copyright
88
2
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits
4
• Features by model
6
• Useful to know
9
• About this user’s guide
10
• Safety information
11
• Machine overview
17
• Control panel overview
20
• Turning on the machine
22
• Installing the driver locally
23
• Reinstalling the driver
25
Key benefits
Environmentally friendly
Convenience
• To save toner and paper, this machine supports the Eco feature (see "Easy
Eco Driver" on page 157).
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 127).
• To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 142).
• You can print on the go from your smartphone or computer using Samsung
Cloud Print apps (see "Samsung Cloud Print" on page 134).
• To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 142).
• You can print on the go from your smartphone or computer using Google
Cloud Print enabled apps (see "Google Cloud Print™" on page 136).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 155).
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• Samsung Easy Printer Manager and Samsung Printer Status are a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 164 or "Using Samsung Printer Status" on page 166).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
• You can print in a full range of colors using cyan, magenta, yellow, and black.
• You can print with a resolution of up to 2,400 x 600 dpi effective output (600
x 600 x 2 bit).
• Fast, on-demand printing.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
• Supports various paper sizes (see "Print media specifications" on page 70).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 142).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 142).
• You can print in various operating systems (see "System requirements" on
page 73).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
See "Introducing wireless set up methods" on page 109.
Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
Operating System
C43x series
C43xW series
Windows
●
●
Mac
●
●
Linux
●
●
(●: Supported)
Features by model
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
Software
C43x series
C43xW series
SPL printer driver
●
●
XPS printer drivera
●
●
Samsung Easy Color Managera
●
●
Samsung Easy Printer Manager
●
●
Samsung Printer Center
●
●
Samsung Printer Status
●
●
Eco Driver Packb
●
●
Samsung Stylish Driver Packc
●
●
SyncThru™ Web Service
●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
b. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface
(see "Using Samsung Printer Center" on page 158).
(●: Supported, Blank: Not supported)
Features by model
Variety feature
Features
Hi-Speed USB 2.0
C43x series
C43xW series
●
●
Network Interface Ethernet 10/100 Base TX wired LAN
●
Network Interface 802.11b/g/n wireless LANa
●
IPv6
●
NFC (Near Field Communication) printing
●
Mopria™
●
Samsung Mobile Print
●
Samaung Cloud Print
●
Google Cloud Print™
●
Wi-Fi Protected Setup™ (WPS)
●
Eco printing (Easy Eco Driver)b
●
●
Manual duplex (2-sided) printingc
●
●
a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you
bought your machine.
b. Setting the ECO settings is available from the windows driver.
c. Available for Windows OS users only.
(●: Supported, Blank: Not supported)
Useful to know
Where can I download the machine’s driver?
Printouts are blurry.
• Visit www.samsung.com/printer to download the latest
machine’s driver, and install it on your system.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print quality setting.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 63).
A paper jam has occurred.
• Open and close the cover (see "Front view" on page 18).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 60).
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 37).
• Remove the driver and install it again (see "Installing the driver
locally" on page 23).
• Select your machine as your default machine in your Windows.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•
Do not discard this manual, and keep it for future reference.
•
Read the safety information before using the machine.
•
If you have a problem using the machine, refer to the troubleshooting
chapter.
•
2
General icons
Icon
Text
Caution
Terms used in this user’s guide are explained in the glossary chapter.
•
All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•
The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
•
The procedures in this user’s guide are mainly based on Windows 7.
Warning
Note
Description
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Used to alert users to the possibility of personal injury.
Provides additional information or detailed
specification of the machine function and feature.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•
Document is synonymous with original.
•
Paper is synonymous with media, or print media.
•
Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
4
Operating environment
Warning
3
Important safety symbols
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
Explanation of all icons and signs used in this chapter
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes strange
noises, or generates an odd odor, immediately turn off the power
switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
Operating method
Caution
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Do not forcefully pull the paper out during printing.
Burns could occur.
It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Be careful not to put your hand between the machine and paper
tray.
Otherwise, this could result in electric shock or fire.
You may get injured.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Be careful when replacing paper or removing jammed paper.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
This could result in electric shock or fire and/or injury to your pet.
1. Introduction
12
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
temperature. Doing so may damage the machine. Only operate the
machine when the internal temperature of the machine is within
the operating temperature and humidity specifications.
Otherwise, quality problems can occur and cause damage to the
machine.
See "General specifications" on page 68.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
1. Introduction
13
Safety information
Do not place the machine on an unstable surface.
Caution
The machine could fall, causing injury or machine damage.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
•
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
This can diminish performance, and could result in electric shock
or fire.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
1. Introduction
14
Safety information
7
Keep the power cable and the contact surface of the plug clean
from dust or water.
Maintenance / Checking
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
Caution
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
• The machine should only be repaired by a Samsung service
technician.
This could result in electric shock or fire.
8
When you are working inside the machine replacing
consumables or cleaning the inside, do not operate the machine.
Supply usage
You could get injured.
Keep cleaning consumables away from children.
Caution
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
Do not disassemble the toner cartridge.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Toner dust can be dangerous if inhaled or ingested.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Do not burn any of the consumables such as toner cartridge or
fuser unit.
Otherwise, you could damage the machine.
This could cause an explosion or uncontrollable fire.
1. Introduction
15
Safety information
When storing consumables such as toner cartridges, keep them
away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled consumables, such as toner, can cause damage to
the machine.
In case of damage due to the use of recycled consumables, a
service fee will be charged.
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the consumables, follow the instructions
for disposal. Refer to the reseller for disposal instructions.
• Do not wash the consumables.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
16
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the configuration.
Machine
Quick installation guide
Power cord
Software CDa
Misc. accessoriesb
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction
17
Machine overview
10
1
Output tray
7
Front cover release button
2
Output support
8
NFC taga
• This illustration may differ from your machine depending on its model.
3
Top cover
9
Toner cartridges
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 6).
4
Control Panel
10 Waster toner container
5
Tray
11 Imaging unit
6
Front cover
Front view
1
2
3
9
a. C43xW series only.
8
7
6
4
10
11
5
1. Introduction
18
Machine overview
11
Rear view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6).
4
3
2
1
1
Rear cover
2
Power receptacle
3
USB port
4
Network port
1. Introduction
19
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
3
Configures the wireless network connection easily without a
computer (see "Wireless network setup" on page 109).
• Manual print
(WPS)a
1
• Prints the screen
2
3
(Print
screen)b
4
- Press this button each time you load a sheet of paper in
the tray if you have selected Manual Feeder for Source in
your printer driver.
- Press this button and the blue LED will start blinking. If
you want to print only the active screen, release the
button when the blue LED stops blinking. If you want to
print the whole screen, release the button while it’s
blinking.
- Manual print
5
▪ Press this button each time you load a sheet of paper in
the tray if you have selected Manual Feeder for
Source in your printer driver.
6
1
2
Toner
LED
Eco
Shows the status of the toner (see "Status LED" on page 64).
Turn into eco mode to reduce toner consumption and paper
usage when pc-printing only (see "Eco printing" on page 39).
• Print Screen can only be used in the Windows and
Mac operating systems.
• You can only use this function with USB-connected
machine.
• When printing the active window/whole monitor
screen using the print screen button, the machine
may use more toner depending on what is being
printed.
• You can only use this function if the machine’s Easy
Printer Manager program is installed if you are a Mac
OS user, you need to enable Screen Print Settings
from the Easy Printer Manager to use the Print Screen
feature.
1. Introduction
20
Control panel overview
4
You can stop an operation at any time. You also can do the
following functions.
• Configuration / Network Configuration Reporta
- Press and hold this button for about 2 seconds until the
blue LED blinks slowly, and release.
• Error Information / Usage Counter
(Cancel)
- Press and hold this button for about 4 seconds until the
blue LED blinks quickly, and release.
• Supplies Information
- Press and hold this button for about 6 seconds until the
blue LED on, and release.
5
You can turn the power off or wake the machine up from the
sleep mode with this button.
(Power/
Wake Up)
6
Shows the status of your machine (see "Status LED" on page 64).
(Status
LED)
a. C43xW series only.
b. C43x series only.
1. Introduction
21
Turning on the machine
Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine.
1
Connect the machine to the electricity supply first.
1
2
2
press
(Power/Wake Up) button on the control panel.
If you want to turn the power off, press and hold
(Power/Wake Up) button for about 3 seconds.
1. Introduction
22
Installing the driver locally
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
A locally connected machine is a machine directly attached to your computer
using a USB cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 102).
• If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 93 or "Installation for Linux" on page 95.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
5
Select USB on the Printer Connection Type screen. Then, click Next.
Follow the instructions in the installation window.
12
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
You can select the software applications in the Select Software to Install
window.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
For Windows 8,
1. Introduction
23
Installing the driver locally
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that your computer is connected to the Internet and powered
on.
2
3
Make sure that the machine is powered on.
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
1. Introduction
24
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
•
For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
From the Windows 8 Start Screen
1
Make sure that the machine is connected to your computer and
powered on.
2
3
Click on the Uninstall Samsung Printer Software in the Start screen.
Follow the instructions in the window.
• If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the
window.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
3
4
Follow the instructions in the installation window.
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 23).
1. Introduction
25
2. Learning the Basic Usage
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values. This chapter provides information about the overall menu structure and the basic setup
options.
• Media and tray
27
• Basic printing
36
Media and tray
This chapter provides information on how to load print media into your
machine.
1
•
Brightness: Some print media are whiter than others and produce sharper,
more vibrant images.
•
Surface smoothness: The smoothness of the print media affects how crisp
the printing looks on the paper.
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes, labels,
and transparencies. Always use print media that meet the guidelines for use
with your machine.
• Some print media may meet all of the guidelines in this user’s guide and
still not produce satisfactory results. This may be the result of the sheets
characteristics, improper handling, unacceptable temperature and
humidity levels, or other variables over which cannot be controlled.
• Before purchasing large quantities of print media, ensure that it meets
the requirements specified in this user’s guide.
Guidelines for select the print media
Print media that does not meet the guidelines outlined in this user’s guide may
cause the following problems:
•
Poor print quality
•
Increased paper jams
•
Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output quality.
When you choose print materials, consider the following:
•
•
The type, size, and weight of the print media for your machine are described
in print media specifications (see "Print media specifications" on page 70).
Desired outcome: The print media you choose should be appropriate for
your project.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• The amount of paper put into the tray may differ according to media
type used (see "Print media specifications" on page 70).
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using flammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page 70).
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
2. Learning the Basic Usage
27
Media and tray
The amount of paper put into the tray may differ according to media type used
(see "Print media specifications" on page 70).
2
Tray overview
To change the size, you need to adjust the paper guide.
1
2
3
4
1
2
3
4
Paper cover
Guide lock
Paper length guide
Paper width guide
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Learning the Basic Usage
28
Media and tray
3
Loading paper in the tray
1
3
Pull out the paper tray (see "Tray overview" on page 28).
2
4
2
Squeeze and the paper width guide and paper length lever to locate
them in the correct paper size slot marked at the bottom of the tray to
adjust to the size.
Flex or fan the edge of the paper stack to separate the pages before
loading papers.
Open the paper cover.
2. Learning the Basic Usage
29
Media and tray
5
Place the paper with the side you want to print facing up.
For paper smaller than Letter-sized, press and unlatch the guide lock in
the tray, push the tray in manually. Then adjust the paper length guide
and paper width guide.
• Do not push the paper width guide too far causing the media to buckle.
• If you do not adjust the paper width guide, it may cause paper jams.
1
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
2
For paper longer than A4-sized(like ‘Legal’), press and unlatch the guide
lock in the tray, pull the tray out manually. Then adjust the paper length
guide and paper width guide.
2. Learning the Basic Usage
30
Media and tray
6
Squeeze the paper width guide and slide it to the edge of the paper stack
without causing it to buckle.
7
Close the paper cover.
8
Insert the paper tray.
9
When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 35).
2. Learning the Basic Usage
31
Media and tray
If you want to change the size to Letter, hold the lever at the back of the
tray, and rotate the lever clockwise. You can see the lever when you
move the paper length guide to the legal-sized paper(LGL).
4
2
R
Pull the tray out of the machine. Open the paper cover and remove
paper from the tray if necessary.
Squeeze the paper width guide and slide it to the edge of the lever.
LT
1
3
A
The tray is preset to Letter or A4 size, depending on your country. To change the
size to A4 or Letter, you must adjust the lever and paper width guide properly.
A
4
R
T
L
If you want to change the size to A4, first move the paper width guide to left
and rotate the lever counterclockwise. If you force the lever, it could
damage the tray.
2. Learning the Basic Usage
32
Media and tray
4
Types
Printing on special media
Bond
●
Color paper
●
CardStock
●
You change the paper setting set in the machine from Samsung Easy Printer
Manager program or SyncThru™ Web Service.
Labels
●
-
Preprinted
●
Cotton
●
Recycled
●
Archive
●
Glossy Photo
●
Matte Photo
●
The paper setting in the machine and driver should match to print without a
paper mismatch error.
•
Traya
-
If your machine is connected to the local, you can set the machine’s setting from
Samsung Easy Printer Manager > Advanced Setting > Device Settings
(see "Using Samsung Easy Printer Manager" on page 164).
If your machine is connected to the network, you can set the machine’s
setting from SyncThru™ Web Service > Settings tab > Machine
Settings (see "Using SyncThru™ Web Service" on page 161).
When using special media, we recommend you feed one sheet at a time (see
"Print media specifications" on page 70).
a. The paper types available manual feeding in tray.
(●: Supported)
To see paper weights for each sheet, refer to "Print media specifications" on
page 70.
Types
Traya
Plain
●
Thick
●
Thin
●
2. Learning the Basic Usage
33
Media and tray
Labels
•
Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•
Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•
Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
To avoid damaging the machine, use only labels designed for use in laser
printers.
Card stock/ Custom-sized paper
•
When selecting labels, consider the following factors:
-
Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-
Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-
Curl: Must lie flat with no more than 5 mm of curl in any direction.
-
Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•
In the software application, set margins at least 6.4 mm (0.25 inches) away
from the edges of the material.
2. Learning the Basic Usage
34
Media and tray
Preprinted paper
5
Setting the paper size and type
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
After loading paper in the paper tray, set the paper size and type using the
display screen. For computer printing, select the paper size and type in the
application program you use on your computer (see "Opening Printing
Preferences" on page 37).
The paper setting in the machine and driver should match to print without
a paper mismatch error.
• You change the paper setting set in the machine from Samsung Easy
Printer Manager program or SyncThru™ Web Service.
•
Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•
Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•
Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
- If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting
> Device Settings (see "Using Samsung Easy Printer Manager" on
page 164).
- If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 161).
2. Learning the Basic Usage
35
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 142).
3
Select your machine from the Select Printer list.
4
The basic print settings including the number of copies and print range
are selected within the Print window.
6
Printing
If you are a Mac or Linux user, refer to the "Mac printing" on page 149 or
"Linux printing" on page 151.
The following Printing Preferences window is for Notepad in Windows 7.
1
2
Open the document you want to print.
Select Print from the File menu.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening Printing Preferences" on
page 37).
5
To start the print job, click OK or Print in the Print window.
2. Learning the Basic Usage
36
Basic printing
7
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
(
•
1
2
3
4
Open the document you want to print.
Select Print from the file menu.
Select your machine from the Select Printer.
Click Properties or Preferences.
) in the Windows task bar.
You can also cancel the current job by pressing
(Cancel) on the control
panel.
8
Opening Printing Preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use. However, the composition of
the Printing Preferences window is similar.
• When you select an option in Printing Preferences, you may see a
warning mark
or
. An
mark means you can select that certain
option but it is not recommended, and an
mark means you cannot
select that option due to the machine’s setting or environment.
2. Learning the Basic Usage
37
Basic printing
• You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 157).
• You can check the machine's current status using the Printer Status
button (see "Using Samsung Printer Status" on page 166).
1
2
Change the settings as needed on each tab.
3
4
5
Click Save.
Enter a name for the item in the Favorites input box.
• The printer driver includes a user interface that is optimized for
touchscreens. To use this UI, click Samsung Printer Center > Device
Options and then select Stylish User Interface (see "Using Samsung
Printer Center" on page 158).
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Samsung tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
Enter name and description, and then select the desired icon.
Click OK. When you save Favorites, all current driver settings are saved.
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected.
To delete saved settings, select it in the Favorites tab and click Delete.
2. Learning the Basic Usage
38
Basic printing
9
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
Depending on the printer driver you use, Skip blank pages may not work
properly. If Skip blank pages feature does not work properly, set the feature
from the Easy Eco Driver (see "Easy Eco Driver" on page 157).
Setting Eco mode on the control panel
10
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, eco mode is enabled. The
default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
Some features may not be available depending on the model.
If you press the Eco button from the control panel, eco mode is enabled. The
default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
If you set the eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco Settings) or
Samsung Easy Printer Manager (Device Settings > Eco), the On force
message appears. You have to enter the password to change the eco mode
status.
• You change the machine’s setting set in the machine from Samsung
Easy Printer Manager or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s
setting from
Samsung Easy Printer Manager > Advanced Setting > Device
Settings (see "Using Samsung Easy Printer Manager" on page 164).
- If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 161).
Setting eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image (
means the eco mode is currently enabled.
), that
Another way for Eco printing is to use the Easy Eco Driver application. See "Easy
Eco Driver" on page 157.
2. Learning the Basic Usage
39
Basic printing
Eco options
•
Printer Default: Follows the settings from the machine's control panel.
•
None: Disables Eco mode.
•
Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.
•
Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
Result simulator
Result Simulator shows the estimated results of reduced emission of carbon
dioxide, used electricity, and the amount of saved paper in accordance with the
settings you selected.
•
The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•
Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
•
The power consumption in printing mode refers to the average printing
power consumption of this machine.
•
The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
2. Learning the Basic Usage
40
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories
42
• Available supplies
43
• Available maintenance parts
44
• Storing the toner cartridge
45
• Redistributing toner
47
• Replacing the toner cartridge
49
• Replacing the waste toner container
51
• Replacing the imaging unit
53
• Cleaning the machine
55
• Tips for moving & storing your machine
57
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
42
Available supplies
When supplies reach the end of their life spans, you can order the following types of supplies for your machine:
Average yielda
Type
Toner cartridge
Part name
•
Average continuous black cartridge yield: Approx. 1,500 standard pages (Black)
•
K404 (CLT-K404S): Black
•
Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan)
•
C404 (CLT-C404S): Cyan
•
M404 (CLT-M404S): Magenta
•
Y404 (CLT-Y404S): Yellow
Imaging unit
Approx. 16,000 imagesb
CLT-R406
Waste toner container
Approx. 7,000 imagesb
CLT-W406
a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
b. Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%.
Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
• The toner cartridge included in the printer/all-in-one product you purchased is not available for sale and is not guaranteed to be compatible with any other
printer.
• Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
3. Maintenance
43
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used,
computing performance, application software, connecting method, paper type, paper size, and job complexity.
3. Maintenance
44
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge
should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and
store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from
the printer, follow the instructions below to store the toner cartridge properly.
•
Store the cartridge inside the protective bag from the original package.
•
Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.
•
Do not store consumables in any of the following conditions:
-
Temperature greater than 40°C (104°F).
-
Humidity range less than 20% and greater than 80%.
-
An environment with extreme changes in humidity or temperature.
-
Direct sunlight or room light.
-
Dusty places.
-
A car for a long period of time.
-
An environment where corrosive gases are present.
-
An environment with salty air.
3. Maintenance
45
Storing the toner cartridge
1
3
Handling instructions
•
Do not touch the surface of the photoconductive drum in the cartridge.
•
Do not expose the cartridge to unnecessary vibrations or shock.
•
Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
Estimated cartridge life
Estimated cartridge life the life of the toner cartridge (or imaging unit) yield
depends on the amount of toner that print jobs require. The actual print yield
may vary depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3. Maintenance
46
Redistributing toner
When the toner cartridge is near the end of its life:
•
White streaks or light printing occurs and/or density varies from side to side.
•
The Toner LED blinks orange. The toner-related message saying that the toner is low may appear on the display.
•
The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung
Printer Status" on page 166).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• Before opening the top cover, close the output support first.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• Printing even after the toner empty status can cause serious damage to your machine.
3. Maintenance
47
Redistributing toner
3. Maintenance
48
Replacing the toner cartridge
• Before opening the top cover, close the output support first.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Printing even after the toner empty status can cause serious damage to your machine.
3. Maintenance
49
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed.
1
2
3. Maintenance
50
Replacing the waste toner container
When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs
to be placed. Otherwise your printer stops printing.
• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.
• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.
• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
Do not tilt or turn over the container.
3. Maintenance
51
Replacing the waste toner container
The order information is provided for optional accessories (see "Available supplies" on page 43).
2
1
3. Maintenance
52
Replacing the imaging unit
When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed.
Otherwise, your machine stops printing.
• Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit.
• Be careful not to scratch the surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
• Before closing the front cover, make sure all toner cartridges are installed properly.
3. Maintenance
53
Replacing the imaging unit
3. Maintenance
54
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
4
Cleaning the outside or the display screen
Clean the machine cabinet or the display screen with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into
the machine.
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
3. Maintenance
55
Cleaning the machine
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the top cover, close the output support first.
1
2
2
1
3. Maintenance
56
Tips for moving & storing your machine
•
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•
When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
57
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
59
• Clearing paper jams
60
• Understanding the status LED
63
This chapter gives helpful information for what to do if you encounter an error.
If your machine has a display screen, check the message on the display screen first to solve the
error. If you cannot find a solution to your problem in this chapter, refer to the
Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 174).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 28).
•
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper types in a tray.
•
Use only recommended print media (see "Print media specifications" on page 70).
•
Perforated or embossed paper does not separate easily. Flex the sheets back and forth to loosen them, and fan them. Feed single paper from tray if there are
multi-feeds or paper jams.
•
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain long paper is recommended.
•
Do not use rough-edged paper.
4. Troubleshooting
59
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray
4. Troubleshooting
60
Clearing paper jams
2
Inside the machine
The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
61
Clearing paper jams
3
In exit area
The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
62
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 174).
• You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page
166).
• If the problem persists, call a service representative.
4. Troubleshooting
63
Understanding the status LED
4
Status LED
The color of the status LED indicates the machine's current status.
Status
Description
• The machine is off-line.
• The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically.
Off
On
The machine is on-line and can be used.
Blinking
• When the status LED slowly blinks, the machine is receiving data from the computer.
• When the status LED blinks rapidly, the machine is printing data.
Blue
(Status LED)
On
Orange
Blinking
•
•
•
•
•
A paper jam has occurred (see "Clearing paper jams" on page 60).
The door is open. Close the door.
There is no paper in the tray. Load paper in the tray (see "Loading paper in the tray" on page 29).
The machine has stopped due to a major error.
The waste toner container is not installed in the machine, or the waste toner container is full (see "Replacing the waste toner
container" on page 51).
• An imaging unit has almost reached its estimated cartridge life. It is recommended to replace the imaging unit.
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine
resumes its original task.
4. Troubleshooting
64
Understanding the status LED
5
Toner / Status LED
Description
(Toner LED)
Off
Blinking
(Status LED)
Blue
Blue
On
All toner cartridges are at normal capacity.
On
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 47).a
Orange
On
On
Blue
Orange
On
The toner cartridge lifeb is totally empty. Remove the old toner cartridge and install a new one.
On
• A toner cartridge has almost reached its estimated cartridge lifec. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 49).
• The toner cartridge is not installed or the wrong toner cartridge is installed (see "Replacing the toner cartridge" on page 49).
a. Some LEDs may not be available depending on model or country(see "Control panel overview" on page 20).
b. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, printing interval, media type, and media size. Some amount of toner may remain in the cartridge even when the orange LED is on and the printer stops
printing.
c. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by
operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when orange LED is on and the printer stops printing.
4. Troubleshooting
65
Understanding the status LED
6
WPS / Power / Eco LED
Status
Blue
Description
Blinking
The machine is connecting to a wireless network.
On
The machine is connected to a wireless network (see "Using the WPS button" on page 110).
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready mode or the machine’s power is off.
On
Eco mode is on (see "Eco printing" on page 39).
Off
Eco mode is off.
a
(WPS LED)
Blue
(Power/Wake Up LED)
Eco
Green
a. Wireless model only (see "Features by model" on page 6).
4. Troubleshooting
66
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
68
• Regulatory information
77
• Copyright
88
Specifications
1
General specifications
These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit
www.samsung.com.
Items
Description
Dimensiona
Width x Length x Height
382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches)
Weighta
Machine with consumables
9.96 kg (21.96 lbs)
Ready mode
Background noise level
Noise Level bc
Print mode
Temperature
Humidity
Power ratingd
• Color printing: Less than 46 dB (A)
• Black and white printing: Less than 48 dB (A)
Operation
10 to 30°C (50 to 86°F)
Storage (packed)
-20 to 40°C (-4 to 104°F)
Operation
20 to 80% RH
Storage (packed)
10 to 90% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
5. Appendix
68
Specifications
Items
Power consumptione
Wireless g
a.
b.
c.
d.
e.
f.
g.
Description
Average operating mode
Less than 290W
Ready mode
Less than 60 W
Power save mode
Less than 1.4 W
Power off modef
0.45 W
Network Standby Mode (All Port
Activation)
Less than 1.1 W
Module
SPW-B43143S
Dimensions and weight are measured without other accessories.
Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
Power consumption can be completely avoided only when power cable is not connected.
Wireless model only (see "Features by model" on page 6).
5. Appendix
69
Specifications
2
Print media specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Letter
216 x 279 mm (8.5 x 11 inches)
60 to 85 g/m2 (16 to 23 lbs bond)
Legal
216 x 356 mm (8.5 x 14 inches)
• 150 sheets of 75 g/m2 (20 lbs bond)
US Folio
216 x 330 mm (8.5 x 13 inches)
• Maximum stack height : 15.5mm (0.6 inches)
A4
210 x 297 mm (8.27 x 11.69 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
JIS B5
182 x 257 mm (7.17 x 10.12 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Executive
184 x 267 mm (7.25 x 10.5 inches)
A5
148 x 210 mm (5.83 x 8.27 inches)
A6
105 x 148 mm (4.13 x 5.83 inches)
Plain paper
Thick paper
Refer to the Plain paper Refer to the Plain paper section
section
Refer to the Plain paper section
Thin paper
Refer to the Plain paper
section
86 to 120 g/m2 (23 to 32 lbs bond)
• 5 sheets
60 to 70 g/m2 (16 to 19 lbs bond)
• 150 sheets of 60 g/m2 (16 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
5. Appendix
70
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Refer to the Plain paper section
Cotton
Refer to the Plain paper
section
75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 75 g/m2 (20 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
Refer to the Plain paper section
Colored,
Pre-printed,
Refer to the Plain paper
section
• 150 sheets of 75 g/m2 (20 lbs bond)
Recycled
Labelsb
Card stock
60 to 85 g/m2 (16 to 24 lbs bond)
• Maximum stack height : 15.5mm (0.6 inches)
Letter, Legal, Oficio, US
Folio, A4, JIS B5, ISO
B5, Executive, A5
Refer to the Plain paper section
Letter, Legal, Oficio, US
Folio, A4, JIS B5, ISO
B5, Executive, A5,
Refer to the Plain paper section
120 to 150 g/m2 (32 to 40 lbs bond)
• 5 sheets
121 to 163 g/m2 (32 to 43 lbs bond)
• 5 sheets
Postcard 4x6
Bond paper
Refer to the Plain paper Refer to the Plain paper section
section
Refer to the Plain paper section
Archive
Refer to the Plain paper
section
105 to 120 g/m2 (28 to 32 lbs bond)
• 10 sheets
70 to 90 g/m2 (18.6 to 24 lbs bond)
• 100 sheets
• Maximum stack height : 15.5mm (0.6 inches)
5. Appendix
71
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Glossy Photo,
Letter, A4,
Matte Photo
Postcard 4x6
Refer to the Plain paper section
111 to 220 g/m2 (30 to 58 lbs bond)
• 1 sheets
Minimum size (custom)
76 x 152 mm (3 x 6 inches)
Maximum size (custom)
216 x 356 mm (8.5 x 14 inches)
60 to 120 g/m2 (16 to 32 lbs bond)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
If media weight is over 120 g/m2 (32 lbs bond), load a paper into the tray one by one.
5. Appendix
72
Specifications
3
System requirements
Microsoft® Windows®
Requirement (recommended)
Operating system
CPU
RAM
free HDD space
Windows® XP Service Pack 3
Intel® Pentium® III 1 GHz (Pentium IV 2 GHz)
512 MB (1 GB)
1.5 GB
Windows Server® 2003
Intel® Pentium® III 1 GHz (Pentium IV 2 GHz)
512 MB (1 GB)
1.5 GB
Windows Server® 2008
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
512 MB (2 GB)
10 GB
Windows Vista®
Intel® Pentium® IV 3 GHz
512 MB (1 GB)
15 GB
Windows® 7
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)
16 GB
•
•
Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
DVD-R/W Drive
Windows Server® 2008 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster)
512 MB (2 GB)
10 GB
Windows® 8
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
2 GB (2 GB)
20 GB
Windows® 8.1
•
•
512 MB (2 GB)
32GB
Windows® 10
Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
DVD-R/W Drive
Windows Server® 2016
Windows Server® 2012
Windows Server® 2012 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster)
5. Appendix
73
Specifications
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
Mac
Requirements (Recommended)
Operating system
CPU
RAM
Free HDD space
Mac OS X 10.6
• Intel® processors
1 GB (2 GB)
1 GB
Mac OS X 10.7-10.10
• Intel® processors
2 GB
4 GB
5. Appendix
74
Specifications
Linux
Items
Requirements
Redhat® Enterprise Linux 5, 6,7
Fedora 12, 13, 14, 15, 16, 17, 18, 19, 20
OpenSuSE® 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1
Operating system
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04
SuSE Linux Enterprise Desktop 10, 11
Debian 6, 7
Mint 13, 14, 15, 16, 17
CPU
Pentium IV 2.4GHz (Intel Core™2)
RAM
512 MB (1 GB)
Free HDD space
1 GB (2 GB)
5. Appendix
75
Specifications
4
Network environment
Network and wireless models only (see "Features by model" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items
Network interface
Specifications
• Ethernet 10/100 Base-TX Wired Lan
• 802.11b/g/n Wireless LAN
• Windows® XP Service Pack 3, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows Server® 2008 R2
Network operating system
• Various Linux OS
• Mac OS X 10.6 - 10.10
• TCP/IPv4
• DHCP, BOOTP
Network protocols
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)
Wireless security
• Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
76
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I (1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
5. Appendix
77
Regulatory information
6
8
Ozone safety
Power saver
This product’s ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
This printer contains advanced energy conservation technology that
reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
7
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Perchlorate warning
For more information on the ENERGY STAR program see http://
www.energystar.gov
This Perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA.
For ENERGY STAR certified models, the ENERGY STAR label will be on
your machine. Check if your machine is ENERGY STAR certified.
Perchlorate Material - special handling may apply.
9
See www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only)
Recycling
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
5. Appendix
78
Regulatory information
10
11
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
EU REACH SVHC Declaration
For information on Samsung’s environmental commitments and product
specific regulatory obligations e.g. REACH visit: www.samsung.com/uk/
aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
12
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
State of California Proposition 65 Warning (US Only)
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
5. Appendix
79
Regulatory information
13
Radio frequency emissions
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
Canadian radio interference regulations
•
This device may not cause harmful interference, and
•
This device must accept any interference received, including interference
that may cause undesired operation.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or experienced radio TV technician for help.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
14
RFID (Radio Frequency Interface Device)
RFID operation is subject to the following two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. (U.S.A., France,
Taiwan only)
5. Appendix
80
Regulatory information
15
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
FCC Statement for Wireless LAN use:
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless devices.
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1 mW/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20 cm from the antenna at all times. This device
cannot be collocated with another transmitter and transmitting antenna.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
16
Replacing the Fitted Plug (for UK Only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
5. Appendix
81
Regulatory information
The 13 amp plug is the most widely used in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
17
If you cut off the moulded plug, get rid of it straight away.
Declaration of conformity (European countries)
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
Approvals and Certifications
Important warning:
You must earth this machine.
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
Hereby, Samsung Electronics, declares that this [C43x series] is in
compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive
(2004/108/EC).
Hereby, Samsung Electronics, declares that this [C43xW series] is in
compliance with the essential requirements and other relevant
provisions of R&TTE Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
5. Appendix
82
Regulatory information
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
EC Certification
European radio approval information (for products
fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark with a
Notified Body Registration Number and the Alert Symbol is on the
system label.
The power output of the wireless device or devices that may be embedded in
you printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
European states with restrictions on use:
EU
In France, this equipment may only be used indoors.
EEA/EFTA countries
5. Appendix
83
Regulatory information
No limitations at this time
18
Regulatory compliance statements
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Wireless guidance
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
5. Appendix
84
Regulatory information
20
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
Taiwan only
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
21
Russia / Kazakhstan / Belarus only
19
Taiwan only
5. Appendix
85
Regulatory information
22
25
Germany only
China only
23
Turkey only
24
Thailand only
This telecommunication equipment conforms to NTC technical requirement.
5. Appendix
86
Regulatory information
Website: http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
襦 愤縑趀爮闭
賉帞
Xpress C430
Xpress C430W
蜷筨愤竖爮襔*%
縑趀绌裎 術賉縑聱 ポkW·hマ
1
1.02
1
1.02
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5. Appendix
87
Copyright
© 2015 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
• Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows XP Service Pack 3, Windows Vista, Windows 7, Windows 8, Windows Server 2008 R2, Windows 10 and Windows Server 2016 are either
registered trademarks or trademarks of Microsoft Corporation.
• Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
and other countries.
• Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
• iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.
• AirPrint and the AirPrint logo are trademarks of Apple Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an email
to mailto:[email protected] It is also possible to obtain the complete corresponding source code in a
physical medium such as a CD-ROM; a minimal charge will be required.
The following URL https://opensource.samsung.com/opensource/Samsung_C43x_Series/seq/49 leads to
the download page of the source code made available and open source license information as related to
this product. This offer is valid to anyone in receipt of this information.
QR code
REV. 9.09
5. Appendix
88
User’s Guide
C43x series
C43xW series
ADVANCED
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
ADVANCED
1. Software Installation
3. Special Features
Installation for Mac
93
Altitude adjustment
140
Reinstallation for Mac
94
Printing features
141
Installation for Linux
95
Reinstallation for Linux
96
2. Using a Network-Connected
Machine
Useful network programs
98
Wired network setup
99
Installing driver over the network
102
IPv6 configuration
107
Wireless network setup
109
Samsung Mobile Print
126
Using the NFC feature
127
Mopria™
130
AirPrint
132
Samsung Cloud Print
134
Google Cloud Print™
136
4. Useful Management Tools
Accessing management tools
Easy Capture Manager
Samsung Easy Color Manager
Easy Eco Driver
Using Samsung Printer Center
Using SyncThru™ Web Service
Using Samsung Easy Printer Manager
Using Samsung Printer Status
Using Samsung Printer Experience
154
155
156
157
158
161
164
166
168
5. Troubleshooting
Paper feeding problems
Power and cable connecting problems
Printing problems
Printing quality problems
Operating system problems
175
176
177
181
189
90
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a
USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see Installing driver over the network102).
• Installation for Mac
93
• Reinstallation for Mac
94
• Installation for Linux
95
• Reinstallation for Linux
96
• If you are a Windows OS user, refer to the "Installing the driver locally" on page 23 for
installing the machine’s driver.
• Only use a USB cable no longer then 3 meter (118 inches).
Installation for Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
3
4
5
6
Insert the supplied software CD into your CD-ROM drive.
Select the CD-ROM volume that appears on Finder.
Double-click the Install Software icon.
Read the license agreement and check installation agreement button.
Click Next and then follow the instructions in the installation window.
To install the fax driver:
a Open the Applications folder > Samsung > Fax Queue Creator.
b Your machine appears on the Printer List
c Select machine to use and click Create button
1. Software Installation
93
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Samsung > Printer Software
Uninstaller.
2
3
4
5
To uninstall printer software, click Continue.
Check the program you want to delete and click Uninstall.
Enter the password and click OK.
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
1. Software Installation
94
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Installing the Unified Linux Driver
8
9
10
11
When installation finished, launch printing utility(Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
Click Add button.
Select your printer.
Click Forward button and add it to your system.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
1
Make sure that the machine is connected to your computer and
powered on.
2
3
Copy Unified Linux Driver package to your system.
4
5
6
Extract the package.
7
Proceed with installation.
Open Terminal program and go to the folder that you copied the
package to.
Move to uld folder.
Execute "./install.sh" command (If you're not logged in as root, execute
the command with "sudo" as "sudo ./install.sh")
1. Software Installation
95
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
Open Terminal program.
1
2
3
Move to uld folder extracted from Unified Linux Driver package.
4
Proceed with uninstallation.
Execute "./uninstall.sh" command (If you're not logged in as root,
execute the command with "sudo" as "sudo ./uninstall.sh")
1. Software Installation
96
2. Using a NetworkConnected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs
98
• Wired network setup
99
• Installing driver over the network
102
• IPv6 configuration
107
• Wireless network setup
109
• Samsung Mobile Print
126
• Using the NFC feature
127
• Mopria™
130
• AirPrint
132
• Samsung Cloud Print
134
• Google Cloud Print™
136
Supported optional devices and features may differ according to your model (see "Features by
model" on page 6).
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
• Before using the programs below, set the IP address first.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 6).
2
SetIP wired network setup
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
•
See "IPv4 configuration using SetIP (Windows)" on page 99.
•
See "IPv4 configuration using SetIP (Mac)" on page 100.
•
See "IPv4 configuration using SetIP (Linux)" on page 100.
1
SyncThru™ Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using SyncThru™ Web Service" on page 161).
•
Check the supplies information and status.
•
Customize machine settings.
•
Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
•
Configure the network parameters necessary for the machine to connect to
various network environments.
• If your device does not support a network connection, it will not be able
to use this feature (see "Rear view" on page 19).
• TCP/IPv6 is not supported by this program.
2. Using a Network-Connected Machine
98
Wired network setup
3
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
Press the
panel.
(Cancel or Stop/Clear) button for two seconds on the control
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
The following instructions may differ for your model.
For example:
•
MAC Address: 00:15:99:41:A2:78
•
IP Address: 169.254.192.192
4
Setting IP address
• If your device does not support a network connection, it will not be able
to use this feature (see "Rear view" on page 19).
• TCP/IPv6 is not supported by this program.
1
Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
2
3
4
5
Follow the instructions in the installation window.
6
Click the
icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
Connect your machine to the network with a network cable.
Turn on the machine.
From the Windows Start menu, select All Programs > Samsung
Printers > SetIP > SetIP.
2. Using a Network-Connected Machine
99
Wired network setup
7
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
4
Click the
icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
5
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 99) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 99) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
6
IPv4 configuration using SetIP (Mac)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security (or Security & Privacy) > Firewall.
1
Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
2
3
Turn on the machine.
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
Run downloaded SetIP application
2. Using a Network-Connected Machine
100
Wired network setup
1
2
Download SetIP program from Samsung web site and extract it.
3
4
Click to open the TCP/IP configuration window.
Double-click the SetIPApplet.html file in cdroot/Linux/noarch/
at_opt/share/utils folder.
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 99) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
5
The machine will automatically print the Network Configuration
Report.
2. Using a Network-Connected Machine
101
Installing driver over the network
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 6).
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 19).
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 99).
2
Insert the supplied software CD into your CD-ROM drive.
• You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For windows, select the printer driver and software in the Select
Software to Install window.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
For Windows 8,
5
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
Windows
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
The firewall software might be blocking network communication. Before
connecting the device to the network, disable the computer’s firewall.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select Network on the Printer Connection Type screen Then,
click Next.
5
Follow the instructions in the installation window.
2. Using a Network-Connected Machine
102
Installing driver over the network
From the Windows 8 Start Screen
4
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name (see "Printing a
network configuration report" on page 119).
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, http://
www.samsung.com > find your product > Support or downloads.
• You can download Samsung Printer Experience app from the
Windows Store. You need have a Microsoft account to use the Windows
Store.
a From Charms, select Search.
b Click Store.
c Search and click Samsung Printer Experience.
d Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, http://www.samsung.com >find
your product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 99).
2
3
From Charms, select Settings > Change PC settings > Devices.
Click the model name or host name you wish to use.
5
The driver is automatically installed from the Windows Update.
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on you computer. You can start the silent installation
by typing /s or /S in the command window.
Command-line Parameters
Following table shows commands that can be used in the command window.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
Click Add a device.
Discovered machines will be shown on the screen.
2. Using a Network-Connected Machine
103
Installing driver over the network
Command- line
/s or
Definition
Starts silent installation.
/S
/p”<port name>” or
Specifies printer port.
/P”<port name>”
Network Port will be
created by use of
Standard TCP/IP
Port monitor. For
local port, this port
must exist on
system before
being specified by
command.
/a”<dest_path>” or
/A”<dest_path>”
Specifies destination path
for installation.
The destination
path should be a
fully qualified path.
Description
Installs machine drivers
without prompting any UIs
or user intervention.
Printer port name can be
specified as IP address,
hostname, USB local port
name or IEEE1284 port
name.
Command- line
Definition
Description
/n”<Printer name>”
or
Specifies printer name.
Printer instance shall be
created as specified printer
name.
With this parameter, you
can add printer instances as
you wish.
Commands not to set the
installed driver as a default
machine driver.
It indicates installed
machine driver will not be
the default machine driver
on your system if there are
one or more printer drivers
installed. If there is no
installed machine driver on
your system, then this
option won’t be applied
because Windows OS will
set installed printer driver as
a default machine driver.
Uses existing machine
driver files to create printer
instance if it is already
installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
/N”<Printer name>”
/nd or
/ND
For example:
•
/p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
Since machine drivers
should be installed on the
OS specific location, this
command applies to only
application software.
/x or
/X
2. Using a Network-Connected Machine
104
Installing driver over the network
6
Command- line
/up”<printer
name>” or
/UP”<printer
name>”
/d or
Definition
Description
Removes only specified
printer instance and not the
driver files.
This command provides a
way to remove only
specified printer instance
from your system without
effecting other printer
drivers. It will not remove
printer driver files from your
system.
Uninstalls all device drivers
and applications from your
system.
This command will remove
all installed device drivers
and application software
from your system.
/v”<share name>” or Shares installed machine
and add other available
/V”<share name>”
platform drivers for Point &
Print.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
/D
/o or
/O
Opens Printers and Faxes
folder after installation.
/h, /H or /?
Shows Command-line Usage.
This command will open
Printers and Faxes folder
after the silent installation.
Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
3
4
5
6
7
8
9
Insert the supplied software CD into your CD-ROM drive.
Select the CD-ROM volume that appears on Finder.
Double-click the Install Software icon.
Read the license agreement and check installation agreement button.
Click Next.
Select Network on the printer connection type screen.
Click Next.
Follow the instructions in the installation window.
2. Using a Network-Connected Machine
105
Installing driver over the network
7
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
3
Copy Unified Linux Driver package to your system.
9
10
11
Click Add button.
Select AppSocket/HP JetDirect and enter your machine’s IP address.
Click Forward button and add it to your system.
Open Terminal program and go to the folder that you copied the
package to.
4
5
6
Extract the package.
Move to uld folder.
Execute ” ./install.sh“ command (If you are not logged in as root,
execute the command with “sudo” as “sudo ./install.sh”).
7
8
Proceed with installation.
When installation finished, launch Printing utility (Go to System >
Administration > Printing or execute “system-config-printer“
command in Terminal program).
2. Using a Network-Connected Machine
106
IPv6 configuration
8
IPv6 is supported properly only in Windows Vista or higher.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again using Clear Setting.
From the SyncThru™ Web Service
Activating IPv6
1
Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
The machine supports the following IPv6 addresses for network printing and
managements.
•
Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•
Stateless Address: Automatically configured IPv6 address by a network
router.
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
•
ID: admin
•
Password: sec00000
3
When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4
5
6
7
Click TCP/IPv6 on the left pane of the website.
Check the IPv6 Protocol check box to activate IPv6.
Click the Apply button.
Turn the machine off and turn it on again.
2. Using a Network-Connected Machine
107
IPv6 configuration
• You can also set the DHCPv6.
Address must be enclosed in '[ ]' brackets.
• To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
IPv6 address configuration
1
Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2
Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 99).
3
•
Link-local Address: Self-configured local IPv6 address (Address
starts with FE80).
•
Stateless Address: Automatically configured IPv6 address by a
network router.
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
2. Using a Network-Connected Machine
108
Wireless network setup
• Wireless networking may not be available depending on the model (see
"Features by model" on page 6).
Set up
method
Connecting
method
From the
computer
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
See "Setting up via USB cable" on page 117
for Mac.
See "Access point without a USB cable" on
page 118 for Mac.
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose
the setting method from the below table.
• Some wireless network installation types may not be available
depending on the model or country.
• It is strongly recommended that you set the password on Access Points.
If you do not set the password on Access Points, they might be exposed
to illegal access from unknown machines including PCs, smart phones
and printers. Refer to the Access Point user' guide for password settings.
See "Setting up via USB cable" on page 113
for Window.
See "Access point without a USB cable" on
page 115 for Window.
With Access
Point
9
Description & Reference
See "Using a network cable" on page 119.
From the
machine’s control
panel
Wi-Fi Direct setup
See "Using the WPS button" on page 110.
See "Setting the Wi-Fi Direct for mobile
printing" on page 121.
2. Using a Network-Connected Machine
109
Wireless network setup
Choosing your type
10
Using the WPS button
There are two methods available to connect your machine to a wireless network.
If your machine and access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), then you can easily configure the wireless network settings
through the WPS button menu without the need for a computer.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
•
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the WPS button menu on
the control panel of your machine and the WPS (PBC) button on a Wi-Fi
Protected Setup™ WPS-enabled access point (or wireless router)
respectively.
•
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on
a Wi-Fi Protected Setup™ WPS-enabled access point (or wireless router).
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
•
Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•
Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•
Networked computer (PIN mode only)
2. Using a Network-Connected Machine
110
Wireless network setup
Connecting WPS
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Connecting in PIN mode
1
In ready mode, press and hold the
(Cancel or Stop/Clear) button on
the control panel for about 5 seconds. You can find your machine’s PIN.
Connecting in PBC mode
1
Press and hold the
(WPS) button on the control panel for about 2 - 4
seconds until the status LED blinks quickly.
The machine starts connecting to the wireless network. The LED blinks
slowly for up to two minutes until you press the PBC button on the
access point (or wireless router).
2
2
Press and hold the
(WPS) button on the control panel for more than
4 seconds until the status LED stays on.
The machine starts connecting to the access point (or wireless router).
3
Press the WPS (PBC) button on the access point (or wireless router).
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The LED blinks slowly for up to two minutes until you enter the eightdigit PIN.
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
3
The network configuration report, including PIN, must be printed (see
"Printing a network configuration report" on page 99).
The WPS LED blinks in the order below:
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
4
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
2. Using a Network-Connected Machine
111
Wireless network setup
Re-connecting to a network
Disconnecting from a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
To disconnect the wireless network connection, press the
the control panel for more than two seconds.
In the following cases, the machine automatically re-connects to the
wireless network:
(WPS) button on
•
When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
•
When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
LED turns off.
• The machine is turned off and on again.
• The access point (or wireless router) is turned off and on again.
11
Canceling the connection process
Setup using Windows
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the
(Cancel or Stop/Clear) on the
control panel. You need to wait 2 minutes to re-connect to the wireless
network.
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD.
2. Using a Network-Connected Machine
112
Wireless network setup
Setting up via USB cable
3
Insert the supplied software CD into your CD-ROM drive.
Items to prepare
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
USB cable
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Creating the infrastructure network
1
2
•
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
Check wheter the USB cable is connected to the machine.
Turn on your computer, access point, and machine.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4
Review and accept the installation agreements in the installation
window. Then, click Next.
5
Select Wireless on the Printer Connection Type screen. Then, click
Next.
2. Using a Network-Connected Machine
113
Wireless network setup
6
On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
7
Select Using a USB cable on the Select the Wireless Setup Method
screen. Then, click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
8
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
2. Using a Network-Connected Machine
114
Wireless network setup
9
If your printer supports Wi-Fi Direct, the following screen appears.
11
12
Click Next.
Select the components to be installed.
Follow the instructions in the installation window.
Access point without a USB cable
Items to prepare
•
WiFi-enabled PC running Windows 7 or higher and an access point (router)
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
• Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 121).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
10
When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
2. Using a Network-Connected Machine
115
Wireless network setup
Creating the infrastructure network
1
2
5
Turn on your computer, access point, and machine.
On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
Insert the supplied software CD into your CD-ROM drive.
6
Select Using a direct wireless connection on the Select the Wireless
Setup Method screen. Then, click Next.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select Wireless on the Printer Connection Type screen. Then, click
Next.
• Even if your computer is running Windows 7 or higher, you cannot use
this feature if your PC does not support wireless network. Set the wireless
network using a USB cable (see "Setting up via USB cable" on page 113).
• If below screen appears, press the
panel within 2 minutes.
(WPS) button from the control
2. Using a Network-Connected Machine
116
Wireless network setup
7
8
When the wireless network set up is completed, click Next.
Follow the instructions in the installation window.
12
Setup using Mac
Items to prepare
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
USB cable
5
6
7
8
9
Read the license agreement and check installation agreement button.
Click Next
Select Wireless on the Printer Connection Type
Click Next
If the installer asks you to allow access to the keychain, click Deny.
If you clicked Always Allow in this step, the Select a wireless printer
window appears without asking for access to the keychain. If this occurs,
click Cancel in the Select a wireless printer window.
10
On the Select the Wireless Setup Method screen, select Using a USB
cable, and then click Next.
If the screen dose not appear, go to step 14.
Setting up via USB cable
1
2
3
4
11
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
Make sure that the machine is connected to your computer and
powered on.
When you set the wireless configuration manually, click Advanced Setting.
Insert the supplied software CD into your CD-ROM drive.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
Select the CD-ROM volume that appears on Finder.
• Operation Mode: Select Infrastructure.
Double-click Install Software icon.
2. Using a Network-Connected Machine
117
Wireless network setup
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
13
14
The Wireless Network Setting Complete window appears. Click Next.
15
Follow the instructions in the installation window.
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
Access point without a USB cable
• Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES)
• Network Key: Enter the encryption network key value.
• Confirm Network Key: Confirm the encryption network key value.
Items to prepare
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
•
WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
The wireless network security window appears when the access point has
security enabled.
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
Enter the Network Key of the access point (or router).
1
12
The window showing the wireless network setting appears. Check the
settings and click Next.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 121).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
Make sure that the machine is connected to your computer and
powered on.
2
3
4
5
6
Insert the supplied software CD into your CD-ROM drive.
Select the CD-ROM volume that appears on Finder.
Double-click Install Software icon.
Read the license agreement and check installation agreement button.
Click Next.
2. Using a Network-Connected Machine
118
Wireless network setup
7
8
9
10
Select Wireless on the Printer Connection Type screen.
Items to prepare
Click Next.
•
Access point
If the installer asks you to allow access to the keychain, click Allow.
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
Network cable
If the Select a wireless printer window appears, select the printer
named DIRECT-xxx.
If the Press WPS button on your printer screen appears, press the
11
(WPS) button from the control panel within 2 minutes.
Printing a network configuration report
When the wireless network set up is complete, follow the instructions in
the installation window.
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 99.
13
Using a network cable
See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Printing a network configuration report" on page 99.
2. Using a Network-Connected Machine
119
Wireless network setup
Configuring the machine’s wireless network
4
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec0000
To configure wireless parameters, you can use SyncThru™ Web Service.
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
7
8
Click Wi-Fi > Wizard.
Using SyncThru™ Web Service
Before starting wireless parameter configuration, check the cable connection
status.
1
Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Select the one Network Name(SSID) in the list.
Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
9
The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
Click Login on the upper right of the SyncThru™ Web Service website.
2. Using a Network-Connected Machine
120
Wireless network setup
14
15
Turning the Wi-Fi network on/off
1
Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
4
5
6
7
Click Login on the upper right of the SyncThru™ Web Service website.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
When the SyncThru™ Web Service window opens, click Network
Settings.
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a WiFi Direct-enabled printer and mobile device.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point. You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
• You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
• The maximum number of devices that can be connected via Wi-Fi Direct
is 4.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
Click Wi-Fi.
You can turn the Wi-Fi network on/off.
2. Using a Network-Connected Machine
121
Wireless network setup
From the network-connected computer
16
Troubleshooting
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
•
Access SyncThru™ Web Service, select Settings > Network Settings >
Wireless > Wi-Fi Direct.
Problems during setup or driver installation
•
Enable or disable Wi-Fi Direct and set other options.
Printers Not Found
•
Your machine may not be turned on. Turn on your computer and the
machine.
•
USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
•
The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Setting up the mobile device
•
After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
•
After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
Connecting Failure - SSID Not Found
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
•
If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.
•
The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
•
Your access point is not turned on. Turn on your access point.
2. Using a Network-Connected Machine
122
Wireless network setup
Connecting Failure - Invalid Security
the product's IP address and the printer port's IP address.
•
How to compare:
Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
•
Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 99).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
• For Windows 8, from the Charms, select Search > Settings.
b For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
Connecting Failure - Connected Wired Network
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
•
Cycle the power for the access point (or wireless router) and machine.
PC Connection Error
•
The configured network address is unable to connect between your
computer and machine.
-
For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is
configured to DHCP.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
c Right-click your machine.
d For Windows XP Service Pack 3/2003/2008/Vista, press Properties.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
e Click Port tab.
f Click Configure Port.. button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
connect to a network printer. Then reconnect the IP address.
2. Using a Network-Connected Machine
123
Wireless network setup
-
For a Static network environment
•
Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
•
Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
•
Check whether firewall software (V3 or Norton) is blocking the
communication.
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
▪
IP address: 169.254.133.42
▪
Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
▪
IP address: 169.254.133.43
▪
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪
Gateway: 169.254.133.1
Other problems
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
•
Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
•
Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
•
Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own
user's guide.
•
You cannot enable wired and wireless networks at the same time.
•
Your computer, access point (or wireless router), or machine may not be
turned on.
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 99).
2. Using a Network-Connected Machine
124
Wireless network setup
•
Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
•
This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
•
You cannot use infrastructure mode at the same time for Samsung wireless
network machines.
•
The machine is within the range of the wireless network.
•
The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
•
The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
•
Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
•
The maximum number of device that can be connected via Wi-Fi Direct is 3.
•
If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
•
If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.
2. Using a Network-Connected Machine
125
Samsung Mobile Print
17
19
What is Samsung Mobile Print?
Samsung Mobile Print is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
Supported Mobile OS
•
Android OS 2.3 or higher
•
iOS 4.0 or higher
18
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print.” You can also visit iTunes for Apple devices on your
computer.
2. Using a Network-Connected Machine
126
Using the NFC feature
The NFC(Near Field Communication) printer allows you to directly print from
your cell phone just by holding your cell phone over the NFC tag on your printer.
It does not require installing print driver or connecting to an access point. You
just need NFC supported cell phone. In order to use this feature, Samsung
Mobile Print app needs to be installed on your cell phone.
• Depending on the material of the cell phone cover, NFC recognition may
not work properly.
• Depending on the cell phone you are using, the tranmission speed may
differ.
21
Printing
1
Check that NFC and Wi-Fi Direct feature are enabled on your cell phone
and Wi-Fi Direct feature is enabled on your printer (see "Setting up Wi-Fi
Direct" on page 121).
2
Tag the NFC antenna on your cell phone (usually located on the back of
the cell phone) over the NFC tag(
) on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
20
Requirements
•
NFC and Wi-Fi Direct enabled, Mobile Print app installed cell phone with
Android OS 4.0 or higher.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your cell phone when you enable the NFC feature. We
recommend you to upgrade your cell phone to Android OS 4.1 or higher to
use the NFC feature.
•
Wi-Fi Direct feature enabled printer. Wi-Fi Direct feature is enabled by
default.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
2. Using a Network-Connected Machine
127
Using the NFC feature
3
Select the content you want to print.
Registering Google Cloud Printer
If neccessary, change the print option by pressing the
4
22
.
Tag the NFC antenna on your cell phone(usually located on the back of
the cell phone) over the NFC tag(
) on your printer.
Wait few seconds for the cell phone to connect to the printer.
1
Check that NFC and Wi-Fi Direct features are enabled on your mobile
device and Wi-Fi Direct feature is enabled on your printer.
2
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag(
) on your printer.
Wait a few seconds for the Samsung Mobile Print app to start.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
5
The printer starts printing.
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
2. Using a Network-Connected Machine
128
Using the NFC feature
3
4
5
Select device status icon.
Select Google Cloud Print > Register Google Cloud Printer.
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag(
) on your printer.
Wait a few seconds for the mobile device to connect to the printer.
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6
Confirm your printer in pop-up window.
Now your printer is registered with Google Cloud Print™ service
2. Using a Network-Connected Machine
129
Mopria™
Only Mopria-certified machines can use the Mopria feature. Check the box
that your machine came in for the Mopria-certified logo.
Mopria™ Print Service is a mobile printing solution that enhances
the new print functionality on any Android phone or tablet
(Android version 4.4 or later). With this service, you can connect
and print to any Mopria-certified printer on the same network as
your mobile device without additional set-up. Many native
Android apps support printing, including Chrome, Gmail, Gallery,
Drive and Quickoffice.
3
Click Login in the upper right corner of the SyncThru™ Web Service
website.
4
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
5
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Standard TCP/IP, LPR, IPP > IPP. Then, select
Enable.
6
7
Click Settings > Network Settings > mDNS. Then, select Enable.
23
Setting up the machine for Mopria printing
Bonjour(mDNS) and IPP protocols are required on your machine to use the
Mopria feature. Perform the following steps to enable the Mopria feature.
1
2
Click Security > System Security > Feature Management > Mopria.
Then, select Enable.
Ensure that the machine is connected to the network.
On your computer, open a web browser (Internet Explorer, Safari, or
Firefox) and type the IP address of the machine in the address bar. Then,
press Enter.
For example,
2. Using a Network-Connected Machine
130
Mopria™
24
25
Setting up Mopria on your mobile device
If you do not have Mopria Print Service app installed on your mobile device,
open to the app store (Play Store, App Store) on your mobile device, search
for,Mopria Print Service, and then download and install the app.
1
In the Settings menu of your Android device, tap Printing.
The location of this option may differ depending on your mobile device. If
you cannot locate the Printing option, refer to the user's manual for your
mobile device.
2
3
Under Print Services, tap Mopria Print Service.
Printing via Mopria
To print via Mopria on an Android device:
1
2
3
4
Open the email, photo, web page, or document that you want to print.
Tap Print on the menu in the app.
Select your printer, and then configure the print options.
Touch Print again to print the document.
To cancel a print job: Select and delete the document from the print queue
in the Notification Bar.
Tap the On/Off slider to enable the Mopria Print Service.
2. Using a Network-Connected Machine
131
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
4
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS.
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1
2
•
ID: admin
•
Password: sec00000
5
When the Embedded Web Service window opens, click Settings >
Network Settings.
6
Click Raw TCP/IP, LPR, IPP or mDNS.
26
Setting up AirPrint
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
You can enable the IPP protocol or mDNS protocol.
Check whether the machine is connected to the network.
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login in the upper right of the SyncThru™ Web Service website.
2. Using a Network-Connected Machine
132
AirPrint
27
Printing via AirPrint
For example, the iPad manual provides these instructions:
1
2
3
4
Open your email, photo, web page, or document you want to print.
Touch the action icon(
).
Select your printer driver name and option menu to set up.
Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon (
) in multitasking area. You can click cancel in
the print center.
2. Using a Network-Connected Machine
133
Samsung Cloud Print
Samsung Cloud Print is a free cloud service that allows you to print or scan from
your smartphone or tablet to your Samsung printer or MFP. After installing the
Samsung Cloud Print app, you can register with the Samsung Cloud Print service
just using your mobile number for authentication. No other account login is
required, although you can link the app to your Samsung Account if you wish.
If you press the (
3
Click Login in the upper right corner of the SyncThru™ Web Service
website.
4
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
) button from Samsung Cloud Print app, Your mobile
device and printer or MFP can be paired , QR code, or by manually entering
its MAC address. Once paired, you can print or scan from anywhere and
everywhere.
•
ID: admin
•
Password: sec00000
If you want to create a new user or change the password, see "Security tab"
on page 162.
28
Registering your Printer to Samsung Cloud server
Registering from Web Browser
Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
1
2
5
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Samsung Cloud Print.
6
7
Enable Samsung Cloud Print Protocol.
Now your printer is registered with Samsung Cloud Print service.
Open Web browser.
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
2. Using a Network-Connected Machine
134
Samsung Cloud Print
Printing from an application on mobile device
29
Printing with Samsung Cloud Print
The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
1
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
Registering a printer from an application on mobile
device
The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
1
Open Samsung Cloud Print app.
Open Samsung Cloud Print app.
2
3
4
Tap the option check button of the document that you want to print.
Set the printing options if you want.
Tap Send Job.
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
2
3
Press the (
) button from Samsung Cloud Print app.
Your mobile device and printer or MFP can be paired NFC tapping, QR
code or by manually entering its MAC address.
2. Using a Network-Connected Machine
135
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
5
Click Login in the upper right corner of the SyncThru™ Web Service
website.
6
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://support.google.com/cloudprint) for more information about
Google Cloud Print.
•
ID: admin
•
Password: sec00000
30
Registering your Google account to the printer
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
• You should create your Google account in the advance.
1
2
3
4
Open the Chrome browser.
Visit www.google.com.
Sign in to the Google website with your Gmail address.
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
7
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8
9
Enter your printer’s name and description.
Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
2. Using a Network-Connected Machine
136
Google Cloud Print™
10
11
Click Finish printer registration.
Printing from an application on mobile device
Click Manage your printers.
The following steps are an example of using the Google Docs app from Android
mobile phone.
Now your printer is registered with Google Cloud Print service.
Google Cloud Print-ready devices will appear in the list.
1
Install the Cloud Print application on your mobile device.
31
If you do not have the application, download it from the application store
such as Android Market or App Store.
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
2
3
4
5
6
7
Access the Google Docs application from your mobile device.
Tap the option
Tap the send
button of the document that you want to print.
button.
Tap the Cloud Print
button.
Set the printing options if you want.
Tap Click here to Print.
2. Using a Network-Connected Machine
137
Google Cloud Print™
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1
2
3
4
5
6
Run Chrome.
Open the document or email that you want to print.
Click the wrench icon
in the browser’s top right corner.
Click Print. A new tab for printing appears.
Select Print with Google Cloud Print.
Click the Print button.
2. Using a Network-Connected Machine
138
3. Special Features
This chapter explains special printing features.
• Altitude adjustment
140
• Printing features
141
The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
•
Normal: 0-1,000 m(3,280 ft)
•
High1: 1,000 m(3,280 ft)-2,000 m(6,561 ft)
•
High2: 2,000 m(6,561 ft)-3,000m(9,842 ft)
•
High3: 3,000 m(9,842 ft)-4,000 m(13,123 ft)
•
High4: 4,000 m(13,123 ft)-5,000 m(16,404 ft)
•
For Windows and Mac users, you set from Samsung Easy Printer Manager
> Advanced Setting > Device Settings. See "Using Samsung Easy Printer
Manager" on page 164.
If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 161).
3. Special Features
140
Printing features
If Printing preferences has a ►, you can select other printer drivers
connected to the selected printer.
• For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 36).
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 6).
5
6
1
Change the settings on each tab.
Click OK.
Changing the default print settings
1
If you want to change the settings for each print job, change it in Printing
Preferences.
Click the Windows Start menu.
•
For Windows 8, from the Charms, select Search > Settings.
2
2
For Windows XP/Server 2003, select Printer and Faxes.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•
3
4
For Windows 7/8, select Control Panel > Devices and Printers.
Setting your machine as a default machine
1
Click the Windows Start menu.
•
2
For Windows 8, from the Charms, select Search > Settings.
For Windows XP/Server 2003, select Printer and Faxes.
Right-click on your machine.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select
Printing preferences.
•
For Windows 7/8, select Control Panel > Devices and Printers.
3. Special Features
141
Printing features
3
4
Select your machine.
1
Check the Print to file box in the Print window.
2
3
Click Print.
Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
►, you can select other printer drivers connected to the selected printer.
3
Using advanced print features
XPS printer driver: used to print XPS file format.
• See "Features by model" on page 6.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
• For models that provide XPS driver from the Samsung website, http://
www.samsung.com > find your product> Support or downloads.
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
3. Special Features
142
Printing features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name that appears in the printer properties window may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help menu or click the
on page 39).
Item
Multiple Pages per
Side
button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
Description
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
3. Special Features
143
Printing features
Item
Poster Printing
Description
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab
to make it easier to paste the sheets together.
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce
a booklet.
Booklet Printing
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
8
9
• The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what
paper sizes are available.
• If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without
mark).
or
3. Special Features
144
Printing features
Item
Description
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of
the document first. After that, a message appears on your computer.
• Skip Blank Pages feature does not work when you select the duplex option.
Double-sided
Printing (Manual)
• None: Disables this feature.
• Long Edge: This option is the conventional layout used in bookbinding.
• Short Edge: This option is the conventional layout used in calendars.
Paper Options
Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the
document.
3. Special Features
145
Printing features
Item
Watermark
Description
The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences" on page 37).
Watermark
(Creating a
watermark)
b From the Advanced tab, select Edit... from the Watermark drop-down list.
c Enter a text message in the Watermark Message box. You can enter up to 256 characters.
When the First Page Only box is checked, the watermark prints on the first page only.
d Select watermark options.
You can select the font name, style, size, and shade from the Font Attributes section, as well as set the angle of the watermark from the
Watermark Alignment and Angle section.
e Click Add to add a new watermark to the Current Watermarks list.
f When you finish editing, click OK or Print until you exit the Print window.
a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences" on page 37).
Watermark
(Editing a watermark)
Watermark
(Deleting a
watermark)
b
c
d
e
Click the Advanced tab, select Edit... from the Watermark drop-down list.
Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
Click Update to save the changes.
Click OK or Print until you exit the Print window.
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit... from the Watermark drop-down list.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
3. Special Features
146
Printing features
Item
Description
This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver
Overlaya
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlaya
(Creating a new page
overlay)
a Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear
when printed as an overlay.
b To save the document as an overlay, access Printing Preferences.
c Click the Advanced tab, and select Create from the Overlay drop-down list.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\Formover).
e Click Save.
f Click OK or Print until you exit the Print window.
When a confirming message window appears, click Yes.
g The file is not printed. Instead, it is stored on your computer hard disk drive.
3. Special Features
147
Printing features
Item
Description
a
b
c
d
e
Create or open the document you want to print.
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab.
Select the Print Overlay from the Overlay drop-down list.
If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List. Select
the overlay file you want to use.
Overlaya
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay
(Using a page overlay)
List box.
f If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm your wish to print an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
g Click OK or Print until you exit the Print window.
The selected overlay prints on your document.
Overlaya
(Deleting a page
overlay)
a
b
c
d
e
f
In the Printing Preferences window, click the Advanced tab.
Select Edit in the Text drop down list.
Select the overlay you want to delete from the Overlay List box.
Click Delete.
When a confirming message window appears, click Yes.
Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
a. This option is not available when you use XPS driver.
3. Special Features
148
Printing features
Changing printer settings
4
Mac printing
You can use advanced printing features when using your machine.
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1
2
Open the document to print.
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
5
6
Open the File menu and click Page Setup (Document Setup in some
applications).
Open the File menu and click Print.
Choose the number of copies and indicate which pages to print.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
2
Open an application, and select Print from the File menu.
3
4
Select the other options to use.
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Click Print.
3. Special Features
149
Printing features
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 8).
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•
Long-Edge Binding: This option is the conventional layout used in book
binding.
•
Short-Edge Binding: This option is the type often used with calendars.
1
2
3
4
5
From your Mac application, select Print from the File menu.
Select Layout from the drop-down list under Orientation.
Select a binding orientation from the Two-Sided option.
Select the other options to use.
Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
3. Special Features
150
Printing features
5
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
7
8
Change other printing options in each tab, if necessary.
Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing (see "Features by model" on page 6).
Printing from applications
Printing files
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1
2
Open the document to print.
CUPS directly from the command line interface. The CUPS lp or lpr utility allows
you to do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Open the File menu and click Page Setup (Print Setup for some
applications).
3
You can print text, image, pdf files on your machine using the standard
Please refer to lp or lpr man page on your system for more details.
Choose your paper size, orientation, and make
sure that your machine is selected. Click Apply.
4
5
6
Open the File menu and click Print.
Select your machine to print.
Choose the number of copies and indicate which pages to print.
3. Special Features
151
Printing features
Configuring Printer Properties
You can change the default printing options or connection type with Printing
utility supplied by o/s.
1
Launch Printing utility(Go to System > Administration > Printing
menu or execute "system-config-printer" command in Terminal
program).
2
3
4
Select your printer and double-click it.
Change default printing options or connection type.
Click Apply button.
3. Special Features
152
4. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools
154
• Easy Capture Manager
155
• Samsung Easy Color Manager
156
• Easy Eco Driver
157
• Using Samsung Printer Center
158
• Using SyncThru™ Web Service
161
• Using Samsung Easy Printer Manager
164
• Using Samsung Printer Status
166
• Using Samsung Printer Experience
168
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1
2
Make sure that the machine is connected to your computer and powered on.
From the Start menu, select Programs or All Programs.
•
3
4
5
For Windows 8, from the Charms, select Search > Apps.
Find Samsung Printers.
Under Samsung Printers, you can see installed management tools.
Click the management tool you want to use.
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
4. Useful Management Tools
154
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows OS users only (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
4. Useful Management Tools
155
Samsung Easy Color Manager
Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone
changes can be saved as a profile and can be used from the driver or from inside of the machine.
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
Helps Samsung color laser printer users to adjust color as they like.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
4. Useful Management Tools
156
Easy Eco Driver
• Available for Windows OS users only (see "Software" on page 7).
• To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening Printing Preferences" on page 37).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer
Center" on page 158).
4. Useful Management Tools
157
Using Samsung Printer Center
• Available for Windows users only.
Printers tab
The screenshot may differ depending on operating system you are using.
The Samsung Printer Center allows you to manage all the printer drivers
installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of
printers, update printer software, and configure printer driver settings.
1
Understanding Samsung Printer Center
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center.
Printer list
Displays the printer drivers installed on your computer. To add a printer
1
driver to the list, click the
button.
4. Useful Management Tools
158
Using Samsung Printer Center
Quick links
Displays links to various printer driver management functions. The
quick links in the Printers tab link to the following functions:
• Settings: Allows you to configure the settings for individual printer
driver.
- Set as default printer: Sets the selected printer driver as the
default printer. If the selected printer driver is already set as the
default printer, then this option is not activated.
- Printing preferences: Allows you to configure the default print
settings.
- Device options: Allows you to configure advanced options,
such as the settings for optional devices and additional
features.
3
Printer
information
Provides general information about the selected device, such as its
model, IP address, port number, and status.
Scanner & Fax Tab
• The screenshot may differ depending on operating system you are using.
• Available for multifunction products only.
1
2
The option allows you to modify the Printer Status and
Stylish User Interface settings.
2
-
-
Change device: Allows you to change the device into another
device.
Properties: Allows you to configure the printer driver
properties, such as the name of the printer driver and its
location, or add comments about the printer driver .
•
Actions: Allows you to use the scan feature (this option is enabled
only if the selected device supports the scan feature).
•
Management: Allows you to manage the devices registered in the
program.
- Add a new printer / Remove printer: Adds a new device or
removes an existing device.
- Diagnose printer: Diagnoses problems in the selected device
and suggests solutions.
- Update software: Downloads and applies the applicable
software updates.
3
Printer list
1
Displays the fax and scanner driver installed on your
computer. To add a fax or scanner driver to the list, click the
(Add Fax) or
(Add Scanner) button.
4. Useful Management Tools
159
Using Samsung Printer Center
Quick links
Displays links to the functions available for managing fax or
scanner drivers. The quick links in the Scanner & Fax tab offer
the following features:
3
Printer
information
Provides general information about the selected device, such
as the model, IP address, port number, and machine status.
To use this feature, the scanner driver and fax driver
must be installed on the computer.
• Settings: Allows you to configure the settings for fax or
scanner dirvers.
- Address Book (fax only): Opens the Address Book.
- Fax Transmission History (fax only): Opens the fax
transmission history.
2
- Fax preferences (fax only): Allows you to configure the
default fax settings.
- Change device: Allows you to change the devices into
another device.
- Properties: Allows you to configure the properties of a
device, such as location and add comments about the
device.
• Actions: Allows you to use the scan feature.
• Management: Allows you to manage the devices
registered in the program.
- Remove fax or Remove scan: Removes the selected fax
or scan driver.
- Update software: Downloads and applies the
applicable software updates.
4. Useful Management Tools
160
Using SyncThru™ Web Service
1
2
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only.
2
Accessing SyncThru™ Web Service
1
Access a web browser, such as Internet Explorer, from Windows.
Click Login on the upper right of the SyncThru™ Web Service website.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
3
SyncThru™ Web Service overview
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Your machine’s embedded website opens.
Some tabs may not appear depending on your model.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
4. Useful Management Tools
161
Using SyncThru™ Web Service
Information tab
Security tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
•
Current Settings: Shows the machine’s and network’s information.
•
Print information: Prints reports such as system related reports and font
reports.
Settings tab
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Network Security: Sets settings for IPv4/IPv6 filtering.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
Contact Information: Shows the contact information.
•
Link: Shows links to useful sites where you can download or check
information.
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Machine Settings tab: Sets options provided by your machine.
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
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Using SyncThru™ Web Service
4
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
1
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2
3
4
Your machine’s embedded website opens.
5
Click Apply.
From the Security tab, select System Security > System Administrator
Enter the name of the administrator, phone number, location, and email
address.
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Using Samsung Easy Printer Manager
• Available for Windows and Mac OS users only.
The screenshot may differ depending on operating system you are using.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
2
1
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
5
4
6
5
3
7
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager .
Printer list
1
The Printer list displays printers installed on your computer
and network printers added by network discovery (Windows
only).
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
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Using Samsung Easy Printer Manager
2
Advanced
Setting
The advanced user interface is intended to be used by the person
responsible for managing the network and machines.
Some menus may not appear in the display depending
on options or models. If so, it is not applicable to your
machine.
Printer
information
4
This button opens the Troubleshooting Guide when an
error occurs. You can directly open the troubleshooting
section in the user’s guide.
• Device Settings: You can configure various machine settings
such as machine setup, paper, layout, emulation, network, and
print information.
If you connect your machine to a network, the SyncThru™
Web Service icon is enabled.
• Alert Settings (Windows only): This menu includes settings
related to error alerting.
- Printer Alert: Provides settings related to when alerts will
be received.
- Email Alert: Provides options relating to receiving alerts
via email.
This area gives you general information about your machine. You
can check information, such as the machine’s model name, IP
address (or Port name), and machine status.
Quick links
Displays Quick links to machine specific functions. This section
also includes links to applications in the advanced settings.
5
If you connect your machine to a network, the SyncThru™
Web Service icon is enabled.
6
7
Contents
area
Displays information about the selected machine, remaining
toner level, and paper. The information will vary based on the
machine selected. Some machines do not have this feature.
Order
supplies
Click on the Order button from the supply ordering window. You
can order replacement toner cartridge(s) from online.
- Alert History: Provides a history of device and toner
related alerts.
3
Application
information
Includes links for changing to the refresh, preference setting,
help, and about.
Select the Help menu or click the
button from the window and click on
any option you want to know about.
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Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
Icon
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
Mean
Description
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might
occur in the future. For example, it might be in
toner low status, which may lead to toner empty
status.
Error
The machine has at least one error.
• Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 73).
• Available for Windows OS users only.
6
Samsung Printer Status overview
1
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
2
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
7
3
4
5
6
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166
Using Samsung Printer Status
1
Device
Information
You can see the device status , current printer model
name, connected port name in this area.
User’s Guide
You can view the online User’s Guide.
Toner/Paper
Information
This button areas for paper and toner info will be
available based on the device.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
2
Supplies
Information
3
Option
4
You can view the percentage of toner remaining in
each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
You can set printing job alert related settings.
Order Supplies
You can order replacement toner cartridge(s) from
online.
Cancel Print
• Cancel Print : If print job is waiting in the print
queue or printer, cancel all user's print jobs in the
print queue or the printer.
5
or
6
7
Close
• Close : Depending on the status of the machine or
the supported functions, the Close button may
appear to close the status window.
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Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
The screenshot may differ depending on the model you are using.
1
7
2
6
Understanding the Samsung Printer Experience
3
To open the application,
4
From the Start screen, select the Samsung Printer Experience (
) tile.
5
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
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Using Samsung Printer Experience
8
2
User’s Guide
You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Order Supplies
3
4
Visit Samsung
Printer Settings
5
6
Device List &
Latest Scanned
Image
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
Adding a printer
1
From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2
3
Select Add Printer
Select the printer you want to add.
You can see the added printer.
If you see
mark, you can also click
mark to add printers.
This section is for the users with multi-functional printers.
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Using Samsung Printer Experience
Deleting a printer
1
4
5
From the Charms, select Settings.
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.
Or, right-click the Samsung Printer Experience page and select
Settings.
2
3
4
Select Remove Printer
Select the printer you want to delete.
Click Yes.
You can see that the deleted printer is removed from the screen.
9
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Cancelling a print job
Basic printing
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•
1
2
3
Open the document to print.
You can access this window by simply double-clicking the machine icon
(
) in the Windows task bar.
From the Charms, select Devices.
•
Select your printer from the list
You can also cancel the current job by pressing
(Cancel or Stop/Clear)
button on the control panel.
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Using Samsung Printer Experience
Opening more settings
Basic tab
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1
2
3
4
Open the document you want to print.
From the Charms, select Devices.
Select your printer from the list
Click More settings.
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
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Using Samsung Printer Experience
Advanced tab
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that these features are not
supported.
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
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Using Samsung Printer Experience
Using the sharing feature
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
1
2
3
4
Select the content you want to print from other application.
From the Charms, select Share > Samsung Printer Experience .
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.
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5. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
175
• Power and cable connecting problems
176
• Printing problems
177
• Printing quality problems
181
• Operating system problems
189
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed
manually in the tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the top cover and remove any debris.
5. Troubleshooting
175
Power and cable connecting problems
Reboot the power. If the problem persists, please call for service.
Condition
The machine is not receiving power,
Suggested solutions
1 Connect the machine to the electricity supply first.
or the connection cable between the
computer and the machine is not
connected properly.
1
2
2 Check the USB cable or network cable in the machine’s rear.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
5. Troubleshooting
176
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The machine is not receiving power.
Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The top cover is not closed. Close the top cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 60).
• No paper is loaded. Load paper (see"Loading paper in the tray" on page 29).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 49).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 49).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 19).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
5. Troubleshooting
177
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening Printing Preferences" on page 37).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 39).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening Printing Preferences" on
page 37). See the printer driver help screen (see "Using help" on page 39).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening Printing Preferences" on
page 37).
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178
Printing problems
Condition
The machine prints, but
the text is wrong,
garbled, or incomplete.
Pages print, but they are
blank.
Possible cause
Suggested solutions
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
Check the application's printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 47.
• See "Replacing the toner cartridge" on page 49.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
5. Troubleshooting
179
Printing problems
Condition
Possible cause
Suggested solutions
Before printing, the
machine emits vapor near
the output tray.
Using damp/wet paper can cause vapor [white
smoke] during printing.
This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then
replace the paper with fresh paper from an unopened ream.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening Printing Preferences" on page 37).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening Printing Preferences" on page 37).
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180
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested Solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 49).
• If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 17).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 55).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
55). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening Printing Preferences" on page 37).
5. Troubleshooting
181
Printing quality problems
Condition
Toner specks
Suggested Solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 55).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
Dropouts
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 55).
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see
"Opening Printing Preferences" on page 37).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 55).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 55).
If these steps do not correct the problem, contact a service representative.
5. Troubleshooting
182
Printing quality problems
Condition
Vertical lines
Suggested Solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install
a new one (see "Replacing the imaging unit" on page 53).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
55). If these steps do not correct the problem, contact a service representative.
Black background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 53).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 47).
Toner smear
• Clean the inside of the machine (see "Replacing the toner cartridge" on page 49).
• Check the paper type and quality.
• Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 53).
5. Troubleshooting
183
Printing quality problems
Condition
Vertical repetitive defects
Suggested Solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see
"Replacing the imaging unit" on page 53).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
A
Toner particles are around bold
characters or pictures
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening Printing Preferences" on page 37). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 47).
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening Printing Preferences" on page 37).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
5. Troubleshooting
184
Printing quality problems
Condition
Suggested Solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
5. Troubleshooting
185
Printing quality problems
Condition
Wrinkles or creases
Suggested Solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 55).
Solid color or black pages
• The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 53).
A
• The machine may require repairing. Contact a service representative.
5. Troubleshooting
186
Printing quality problems
Condition
Loose toner
Suggested Solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 55).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 53).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
A
Horizontal stripes
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 53).
If the problem persists, the machine may require repairing. Contact a service representative.
5. Troubleshooting
187
Printing quality problems
Condition
Curl
Suggested Solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening Printing Preferences" on page 37).
• An unknown image
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
sheets
"Altitude adjustment" on page 140).
• Loose toner
• Light print or contamination
occurs
5. Troubleshooting
188
Operating system problems
1
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
5. Troubleshooting
189
Operating system problems
2
Common Mac problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
5. Troubleshooting
190
Operating system problems
3
Common Linux problems
Condition
Suggested solutions
Unchecking the collate option
in the Print Dialog does not
work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through
system's printing utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Printing produces divided
images.
This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the
command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
5. Troubleshooting
191
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region
BELARUS
Country/Region
ALGERIA
ANGOLA
ARGENTINE
ARMENIA
AUSTRALIA
AUSTRIA
Customer Care Center
3004 (Toll Free)
WebSite
www.samsung.com/
n_africa/support
www.samsung.com/
support
0800-555-SAM(7267)
www.samsung.com/ar
BOLIVIA
0-800-05-555
www.samsung.com/
support
BOSNIA
1300 362 603
www.samsung.com/
au/support
BOTSWANA
0800-SAMSUNG (0800-7267864)
www.samsung.com/
at/support
BRAZIL
[Only for Dealers] 0810-112233
AZERBAIJAN
0-88-555-55-55
www.samsung.com/
support
BULGARIA
8000-GSAM (8000-4726)
www.samsung.com/
ae/support (English)
BURUNDI
www.samsung.com/
ae_ar/support (Arabic)
CAMEROON
BAHRAIN
BANGLADESH
0961-2300300
0800-0300300 (Toll free)
www.samsung.com/
in/support
CANADA
WebSite
810-800-500-55-500
www.samsung.com/
support
02-201-24-18
www.samsung.com/
be/support (Dutch)
BELGIUM
917 267 864
[Only for Premium HA] 0800366661
Customer Care Center
www.samsung.com/
be_fr/support (French)
800-10-7260
www.samsung.com/
cl/support
055 233 999
www.samsung.com/
support
8007260000
www.samsung.com/
support
0800-124-421 (Demais cidades e
regiões)
www.samsung.com/
br/support
4004-0000 (Capitais e grandes
centros)
0800 111 31 , Безплатна
телефонна линия
www.samsung.com/
bg/support
200
www.samsung.com/
support
7095- 0077
www.samsung.com/
africa_fr/support
1-800-SAMSUNG (726-7864)
www.samsung.com/
ca/support(English)
www.samsung.com/
ca_fr/support (French)
Contact SAMSUNG worldwide
192
Contact SAMSUNG worldwide
Country/Region
CHILE
CHINA
Customer Care Center
800-SAMSUNG (726-7864)
[HHP] 02-24828200
400-810-5858
Bogotá en el 600 12 72
COLOMBIA
Sin costo en todo el pais 01 8000
112 112
WebSite
Country/Region
1-800-751-2676
www.samsung.com/
cl/support
www.samsung.com/
cn/support
COSTA RICA
CROATIA
Cote D’ Ivoire
CYPRUS
CZECH
DENMARK
www.samsung.com/
latin_en/support
(English)
www.samsung.com/
co
DRC
www.samsung.com/
latin/support
(Spanish)
499999
www.samsung.com/
support
1-800-SAMSUNG (72-6786)
www.samsung.com/
latin/support
(Spanish)
ECUADOR
www.samsung.com/
latin_en/support
(English)
072 726 786
www.samsung.com/
hr/support
EGYPT
8000 0077
www.samsung.com/
africa_fr/support
EIRE
8009 4000 only from landline, toll
free
www.samsung.com/
gr/support
800-SAMSUNG (800-726786)
www.samsung.com/
cz/support
70 70 19 70
www.samsung.com/
dk/support
www.samsung.com/
latin_en/
support(English)
08000-7267864
www.samsung.com/
eg/support
16580
0818 717100
www.samsung.com/
ie/support
8000-SAMSUNG (726-7864)
www.samsung.com/
latin/support
(Spanish)
EL SALVADOR
ESTONIA
WebSite
www.samsung.com/
latin/support
(Spanish)
DOMINICAN
REPUBLIC
Y desde tu celular #726
00-800-1-SAMSUNG (726-7864)
Customer Care Center
www.samsung.com/
latin_en/support
(English)
800-7267
www.samsung.com/
ee/support
Contact SAMSUNG worldwide
193
Contact SAMSUNG worldwide
Country/Region
FINLAND
FRANCE
Customer Care Center
030-6227 515
www.samsung.com/fi/
support
01 48 63 00 00
www.samsung.com/
fr/support
0180 6 SAMSUNG bzw.
0180 6 7267864*
GERMANY
WebSite
Country/Region
Customer Care Center
1-800-299-0033
www.samsung.com/
latin/support
(Spanish)
GUATEMALA
www.samsung.com/
latin_en/support
(English)
www.samsung.com/
de/support
800-2791-9111
(*0,20 €/Anruf aus dem dt.
Festnetz, aus dem Mobilfunk
max. 0,60 €/Anruf)
www.samsung.com/
latin/support
(Spanish)
HONDURAS
www.samsung.com/
latin_en/support
(English)
[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864*
(*0,20 €/Anruf aus dem dt.
Festnetz, aus dem Mobilfunk
max. 0,60 €/Anruf)
GEORGIA
GHANA
GREECE
3698 4698
www.samsung.com/
support
0800-10077
0302-200077
www.samsung.com/
africa_en/support
HUNGARY
80111-SAMSUNG (80111 726
7864) only from land line
www.samsung.com/
gr/support
INDIA
(+30) 210 6897691 from mobile
and land line
www.samsung.com/
hk/support (Chinese)
HONG KONG
0-800-555-555
INDONESIA
IRAN
WebSite
www.samsung.com/
hk_en/support
(English)
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
021-56997777
08001128888
021-8255 [CE]
021-42132 [HHP]
www.samsung.com/
hu/support
www.samsung.com/
in/support
www.samsung.com/
id/support
www.samsung.com/
iran/support
Contact SAMSUNG worldwide
194
Contact SAMSUNG worldwide
Country/Region
ITALIA
Customer Care Center
800-SAMSUNG (800.7267864)
www.samsung.com/
it/support
1-800-SAMSUNG (726-7864)
www.samsung.com/
latin_en/support
(English)
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
KENYA
0120-363-905
www.samsung.com/
jp/support
0800-22273
www.samsung.com/
Levant
06 5777444
8-10-800-500-55-500 (GSM:
7799, VIP care 7700)
0800 545 545
183-CALL (183-2255)
KUWAIT
KYRGYZSTAN
LATVIA
LEBANON
LITHUANIA
WebSite
www.samsung.com/
kz_ru/support
www.samsung.com/
support
www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
00-800-500-55-500 (GSM: 9977)
8000-7267
961 1484 999
8-800-77777
www.samsung.com/
support
www.samsung.com/
lv/support
www.samsung.com/
Levant
www.samsung.com/
lt/support
Country/Region
LUXEMBURG
MACAU
MACEDONIA
Customer Care Center
261 03 710
www.samsung.com/
be_fr/support
0800 333
www.samsung.com/
support
023 207 777
1800-88-9999
MALAYSIA
MAURITIUS
MEXICO
MOLDOVA
MONGOLIA
MONTENEGRO
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
WebSite
603-77137477 (Overseas
contact)
www.samsung.com/
my/support
800 2550
www.samsung.com/
support
01-800-SAMSUNG (726-7864)
www.samsung.com/
mx/support
0-800-614-40
www.samsung.com/
support
+7-495-363-17-00
www.samsung.com/
support
020 405 888
www.samsung.com/
support
080 100 22 55
www.samsung.com/
n_africa/support
847267864 / 827267864
www.samsung.com/
support
+95-01-2399-888
www.samsung.com/
support
08 197 267 864
www.samsung.com/
support
Contact SAMSUNG worldwide
195
Contact SAMSUNG worldwide
Country/Region
NIGERIA
NETHERLANDS
NEW ZEALAND
Customer Care Center
WebSite
0900-SAMSUNG (0900-7267864)
(€ 0,10/Min)
www.samsung.com/
nl/support
0800 726 786
www.samsung.com/
nz/support
001-800-5077267
www.samsung.com/
latin/support(Spanish)
02- 422-2111 [ Standard Landline
]
www.samsung.com/
latin_en/support
(English)
801-172-678* lub +48 22 607-93- www.samsung.com/
33*
pl/support
815 56480
www.samsung.com/
no/support
800-SAMSUNG (800 - 726 7864)
www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
0800-Samsung (72678)
800-0101
PANAMA
PARAGUAY
Customer Care Center
www.samsung.com/
africa_en/support
OMAN
PAKISTAN
Country/Region
0800-726-7864
NICARAGUA
NORWAY
WebSite
www.samsung.com/
pk/support
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
0800-11-SAMS(7267)
PERU
PHILIPPINES
POLAND
0800-777-08
www.samsung.com/
pe/support
1-800-10-726-7864 [ PLDT Toll
Free ]
www.samsung.com/
ph/support
1-800-8-726-7864 [ Globe
Landline and Mobile ]
Dedykowana infolinia do obsługi
zapytań dotyczących telefonów
komórkowych: 801-672-678* lub
+48 22 607-93-33*
* (koszt połączenia według taryfy
operatora)
PORTUGAL
PUERTO RICO
808 20 7267
www.samsung.com/
pt/support
1-800-682-3180
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
www.samsung.com/ar
Contact SAMSUNG worldwide
196
Contact SAMSUNG worldwide
Country/Region
Customer Care Center
800-CALL (800-2255)
QATAR
REUNION
RWANDA
0262 50 88 80
9999
*8000 (apel in retea)
ROMANIA
RUSSIA
08008-726-78-64 (08008SAMSUNG) Apel GRATUIT
SERBIA
SINGAPORE
SLOVENIA
Country/Region
www.samsung.com/
ae/support (English)
SLOVAKIA
www.samsung.com/
ae_ar/support (Arabic)
SOUTH AFRICA
www.samsung.com/
support
SPAIN
www.samsung.com/
support
SRI LANKA
www.samsung.com/
ro/support
8-800-555-55-55 (VIP care 8-800555-55-88)
www.samsung.com/
ru/support
800 247 3457 (800 24/7 HELP)
www.samsung.com/
sa/home
SAUDI ARABIA
SENEGAL
WebSite
SUDAN
SWEDEN
SWITZERLAND
Customer Care Center
0800 - SAMSUNG
www.samsung.com/
africa_fr/support
SYRIA
011 321 6899
www.samsung.com/
rs/support
TAJIKISTAN
1800-SAMSUNG (726-7864)
www.samsung.com/
sg/support
TAIWAN
080 697 267 (brezplačna številka) www.samsung.com/si
TANZANIA
www.samsung.com/
sk/support
(0800-726 786)
0860 SAMSUNG (726 7864)
www.samsung.com/
support
0034902172678
www.samsung.com/
es/support
[HHP] 0034902167267
0117540540
www.samsung.com/
support
0115900000
1969
www.samsung.com/
support
0771 726 7864 (0771-SAMSUNG)
www.samsung.com/
se/support
0800 726 78 64 (0800-SAMSUNG) www.samsung.com/
ch/support (German)
www.samsung.com/
ch_fr/support (French)
www.samsung.com/
sa_en
800-00-0077
WebSite
18252273
www.samsung.com/
Levant
8-10-800-500-55-500
www.samsung.com/
support
0800-329999
www.samsung.com/
tw/support
0800 755 755
www.samsung.com/
support
0685 889 900
Contact SAMSUNG worldwide
197
Contact SAMSUNG worldwide
Country/Region
THAILAND
Customer Care Center
0-2689-3232,
1800-29-3232
1-800-SAMSUNG (726-7864)
TRINIDAD &
TOBAGO
TURKEY
TUNISIA
U.S.A
Country/Region
www.samsung.com/
latin/support
(Spanish)
Customer Care Center
0-800-502-000
www.samsung.com/
th/support
www.samsung.com/
latin_en/support
(English)
URUGUAY
UZBEKISTAN
www.samsung.com/
tr/support
VENEZUELA
80-1000-12 www.samsung.com/
n_africa/support
VIETNAM
800-SAMSUNG (800 -726 7864)
www.samsung.com/
ae/support (English)
ZAMBIA
WebSite
www.samsung.com/
ua/support (Ukrainian)
UKRAINE
444 77 11
U.A.E
UK
WebSite
www.samsung.com/
ua_ru/support
(Russian)
0800-SAMS(7267)
www.samsung.com/ar
00-800-500-55-500 (GSM: 7799)
www.samsung.com/
support
0-800-SAMSUNG (726-7864)
www.samsung.com/
ve/support
1800 588 889
www.samsung.com/
vn/support
0211 350370
www.samsung.com/
support
www.samsung.com/
ae_ar/support (Arabic)
0330 SAMSUNG (7267864)
www.samsung.com/
uk/support
1-800-SAMSUNG (726-7864)
www.samsung.com/
us/support
1-800-SAMSUNG (726-7864)
www.samsung.com/
us/support
0800 300 300
www.samsung.com/
support
-Consumer
Electonics
U.S.A
-(Mobile Phones)
UGANDA
Contact SAMSUNG worldwide
198
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
199
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
200
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
Glossary
201
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
202
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shades of gray that represents light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a
non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
203
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary
204
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
205
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
206
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, labels, and transparencies which can be used in a printer,
a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
207
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by a combination
of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
Glossary
208
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
209
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
210
Index
A
AirPrint
132
J
M
jam
Mac
C
cleaning
inside
55
outside
55
cleaning a machine
55
control panel
20
convention
10
clearing paper
60
common Mac problems
tips for avoiding paper jams
59
driver installation for network
connected
L
LED
machine status
connected
common Linux problems
39
connected
printing
191
system requirements
connected
F
using SetIP
105
maintenance parts
driver installation for USB cable
95
features
print media feature
front view
38
connected
using special media
96
152
70
printing
151
N
18
using SetIP
100
network
loading
G
general icons
Mopria
printer properties
4
10
glossary
199
google cloud printing
136
paper in the tray1
29
special media
33
94
149
74
100
44
manual feeder/multi-purpose tray
driver reinstallation for USB cable
favorites settings, for printing
93
driver reinstallation for USB cable
64
Linux
connected
eco printing
105
driver installation for USB cable
driver installation for network
E
190
driver installation
Linux
Mac
Windows
installing environment
33
130
105
105
102
76
Index 211
Index
introducing network programs
IPv6 configuration
SetIP program
wired network setup
wireless network setup
98
107
99, 100, 119
99
109
n-up printing
Mac
output support
70
printing feature
preprinted paper
35
problem
special media
33
printer preferences
Linux
operating system problems
general information
Printing
O
152
166
36
printing
overlay printing
189
problems
printer status
149
141
changing the default print settings
141
paper feeding problems
175
power problems
176
printing problems
177
printing quality problems
181
R
create
147
Linux
151
rear view
19
delete
148
Mac
149
regulatiory information
77
print
148
multiple pages on one sheet of paper
Mac
149
P
printing a document
Windows
placing a machine
adjusting the altitude
140
print
S
safety
36
information
11
symbols
11
printing on both sides of paper
Mac
150
samsung cloud printing
134
mobile OS
126
printing to a file
142
samsung printer experience
168
mobile print
126
setting as a default machine
141
Samsung Printer Status
166
special printer features
143
service contact numbers
192
print media
card stock
34
guidelines
27
Linux
151
labels
34
Mac
149
printing a document
SetIP program
special print features
specifications
99, 119
139
68
Index 212
Index
print media
stop button
70
Unix
system requirements
21
75
USB cable
supplies
available supplies
43
driver installation
estimated toner cartridge life
46
driver reinstallation
ordering
43
replacing toner cartridge
49
SyncThru Web Service
general information
WPS (the machine does not have
161
T
toner cartridge
23, 25, 93, 95
using help
create
146
delete
146
edit
146
46
common Windows problems
non-Samsung and refilled
46
driver installation for network
redistributing toner
47
connected
replacing the cartridge
49
driver installation for USB cable
storing
45
connected
system requirements
changing the tray size
28
U
understanding the status LED
63
network cable
119
Windows
handling instructions
28
wireless network
watermark
46
adjusting the width and length
39, 150
111
111
W
estimated life
tray
94, 96
a display screen)
PBC
PIN
using SetIP
189
102
23, 25
73
99, 119
wireless
WPS
disconnecting
PBC mode
111
Index 213
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