4-Bay SATA NAS RAID Server
NAS-7400
User’s manual
Version 1.0.0
PLANET NAS-7400 User Manual
Copyright
Copyright  2009 by PLANET Technology Corp. All rights reserved. No part
of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
PLANET.
PLANET makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties, merchantability or fitness for any particular purpose. Any
software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not
PLANET, its distributor, or its dealer) assumes the entire cost of all necessary
servicing, repair, and any incidental or consequential damages resulting
from any defect in the software. Further, PLANET reserves the right to revise
this publication and to make changes from time to time in the contents
hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks
and/or registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance. (example-use only shielded
interface cables when connecting to computer or peripheral devices). Any
changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the Following two conditions: ( 1 ) This device may not cause harmful
interference, and ( 2 ) this Device must accept any interference received,
including interference that may cause undesired operation.
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PLANET NAS-7400 User Manual
Federal Communication Commission (FCC) Radiation Exposure
Statement
This equipment complies with FCC radiation exposure set forth for an
uncontrolled environment. In order to avoid the possibility of exceeding the
FCC radio frequency exposure limits, human proximity to the antenna shall
not be less than 20 cm (8 inches) during normal operation.
R&TTE Compliance Statement
This equipment complies with all the requirements of DIRECTIVE 1999/5/CE
OF THE EUROPEAN PARLIAMENT AND THE COUNCIL OF 9 March 1999 on
radio equipment and telecommunication terminal Equipment and the
mutual recognition of their conformity (R&TTE)
The R&TTE Directive repeals and replaces in the directive 98/13/EEC
(Telecommunications Terminal Equipment and Satellite Earth Station
Equipment) As of April 8, 2000.
Safety
This equipment is designed with the utmost care for the safety of those who
install and use it. However, special attention must be paid to the dangers of
electric shock and static electricity when working with electrical equipment.
All guidelines of this and of the computer manufacture must therefore be
allowed at all times to ensure the safe use of the equipment.
WEEE regulation
To avoid the potential effects on the environment and human health
as a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
Revision
User’s Manual for PLANET 4-Bay SATA NAS RAID Server
Model: NAS-7400
Rev: 1.0 (April. 2009)
Part No. EM-NAS-7400
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PLANET NAS-7400 User Manual
TABBLE OF CONTENTS
Chapter 1: Introduction ................................................................................................... 7
1.1 Features ...................................................................................................................... 7
1.2 Protocol Support...................................................................................................... 8
1.3 Package Content ..................................................................................................... 8
1.4 Specifications............................................................................................................ 9
1.5 Physical Detail ........................................................................................................ 11
Chapter 2: Installation.................................................................................................... 14
2.1 System OS Support ............................................................................................. 14
2.2 System Browser Support ................................................................................... 14
2.3 Getting Start ........................................................................................................... 14
2.4 Installing the Software - NAS Finder ............................................................ 17
2.5 Configure the PLANET NAS-7400 via NAS Finder .................................... 22
2.6 Connecting to PASM............................................................................................. 27
2.7 PASM in your Browser......................................................................................... 28
Chapter 3: Connecting to NAS-7400 ........................................................................ 30
3.1 Configure Network Drive on a Windows PC ................................................ 30
3.2 Setting up a Network Driver on a UNIX or Linux PC............................... 32
3.3 Configure Network Drive on a Macintosh PC ............................................. 35
3.4 Connecting a USB Printer to NAS-7400 ....................................................... 38
3.5 Setting up the Print Server on NAS-7400 ................................................... 39
3.6 Setting up Windows Printing ............................................................................ 39
3.7 Setting up Linux Printing ................................................................................... 41
3.8 Setting up Macintosh Printing .......................................................................... 43
3.9 Connecting a USB Driver ................................................................................... 45
3.10 Disconnecting a USB Drive ............................................................................. 46
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Chapter 4: One Touch Backup..................................................................................... 47
4.1 Enable One Touch Backup ................................................................................. 47
4.2 Creating a Backup Schedule ............................................................................. 48
4.3 Performing a One Touch Backup .................................................................... 51
4.4 Viewing Your Backup Files ................................................................................. 51
4.5 Restoring Your Backup Files ............................................................................. 52
Chapter 5: SmartSYNC ................................................................................................... 54
5.1 Opening the SmartSYNC Windows ................................................................. 54
5.2 Displaying the NAS-7400 on your Network ................................................ 55
5.3 Changing the NAS-7400’s Network Settings ............................................. 56
5.4 Performing a Backup ........................................................................................... 57
5.5 Viewing Your Backup Folders ........................................................................... 58
5.6 Performing a Restore........................................................................................... 59
5.7 Scheduling a Backup ........................................................................................... 60
5.8 Modifying a Backup Schedule .......................................................................... 62
5.9 Viewing the Event Log ........................................................................................ 64
Chapter 6: The features of PASM ............................................................................... 65
6.1 Setup Wizard .......................................................................................................... 65
6.2 Managing Users and Groups ............................................................................. 71
6.2.1 Viewing a List of Users................................................................................ 71
6.2.2 Creating a User .............................................................................................. 71
6.2.3 Changing the Administrator’s Password .............................................. 72
6.2.4 Changing a User’s Password..................................................................... 73
6.2.5 Deleting a User .............................................................................................. 73
6.2.6 Viewing a List of Groups ............................................................................ 73
6.2.7 Creating a Group ........................................................................................... 74
6.2.8 Adding Members to a Group ..................................................................... 74
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6.2.9 Removing Members from a Group ......................................................... 75
6.2.10 Deleting a Group......................................................................................... 76
6.2.11 Viewing Quotas ........................................................................................... 76
6.2.12 Setting Quotas ............................................................................................. 77
6.3 Managing File & Print Services ........................................................................ 77
6.3.1 Configure for Windows Access ................................................................. 77
6.3.2 Configure for UNIX/Linux Access ............................................................ 79
6.3.3 Configure for Macintosh Access............................................................... 81
6.3.4 Configure for FTP Access ........................................................................... 82
6.3.5 Configure for your Print Server ............................................................... 83
6.3.6 Viewing a List Folders.................................................................................. 84
6.3.7 Modifying Folder Services .......................................................................... 84
6.3.8 Adding a Folder .............................................................................................. 85
6.3.9 Deleting a Folder ........................................................................................... 86
6.3.10 Configure Windows Sharing for a Folder ........................................... 86
6.3.11 Configure the UNIX and Linux Sharing for a Folder ..................... 87
6.3.12 Configure the FTP Sharing for a Folder ............................................. 88
6.4 Managing RAID Volumes.................................................................................... 89
6.4.1 Viewing RAID Volume Status ................................................................... 89
6.4.2 Viewing Disk Drive Information .............................................................. 90
6.4.3 Creating a RAID Volume ............................................................................ 90
6.4.4 Designating a Spare Drive ........................................................................ 91
6.4.5 Migrating a RAID Volume........................................................................... 91
6.4.6 Deleting a RAID Volume ............................................................................. 92
6.4.7 Viewing an External USB Driver or Memory Stick............................ 93
6.4.8 Formatting an External USB Driver or Memory Stick ..................... 93
6.5 Managing Backups .................................................................................................... 94
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6.5.1 Viewing a List if Snapshot Backups ....................................................... 94
6.5.2 Setting up a Snapshot Backup ................................................................ 95
6.5.3 Viewing the NAS Replication Schedule ................................................. 95
6.5.4 Setting up NAS Replication ....................................................................... 96
6.5.5 Enabling One Touch Backup ..................................................................... 97
6.6 Managing the Network Connection ................................................................ 98
6.6.1 Viewing Network Setup Information ..................................................... 98
6.6.2 Making Network Settings ........................................................................... 99
6.6.3 Working with Jumbo Frames .................................................................... 99
6.7 Making Management Settings ........................................................................ 100
6.7.1 Viewing the Event Log .............................................................................. 100
6.7.2 Setting up SMTP Authentication............................................................ 101
6.7.3 Viewing the Email Alert List .................................................................... 102
6.7.4 Adding an Email Alert Recipient ............................................................ 102
6.7.5 Deleting an Email Alert Recipient ......................................................... 103
6.7.6 Enabling and Disabling the Buzzer....................................................... 104
6.7.7 Viewing UPS Status .................................................................................... 104
6.7.8 Setting up a UPS ......................................................................................... 105
6.8 Managing Services.............................................................................................. 106
6.8.1 Setting System Date and Time.............................................................. 106
6.8.2 Running the Network Time Protocol .................................................... 106
6.8.3 Viewing the Results of NTP Synchronization .................................... 107
6.8.4 Rebooting the NAS-7400 ......................................................................... 107
6.8.5 Shutting Down the NAS-7400 ................................................................ 108
6.8.6 Restarting the NAS-7400 ......................................................................... 109
6.8.7 Viewing System Information .................................................................. 110
6.8.8 Viewing Enclosure Information .............................................................. 111
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Chapter 7: Technology Background ........................................................................ 112
7.1 Introduction to RAID ......................................................................................... 112
7.1.1 RAID 0 – Stripe............................................................................................ 112
7.1.2 RAID 1 – Mirror............................................................................................ 113
7.1.3 RAID 5 – Block Striping with Distributed Parity Mirror ................ 114
7.1.4 RAID 10 – Mirror / Stripe ........................................................................ 114
7.2 Choosing a RAID Level ..................................................................................... 116
7.2.1 TB Limitation ................................................................................................. 117
7.3 Spare Drive ........................................................................................................... 118
7.4 Automatic Rebuilding ........................................................................................ 118
7.5 Partition and Format .......................................................................................... 118
7.6 RADI Volume Migration .................................................................................... 119
Chapter 8: Troubleshooting ........................................................................................ 121
8.1 Responding to an Audible Alarm ................................................................... 121
8.2 Checking the System Status LED ................................................................. 121
8.3 Checking Disk Status LEDs ............................................................................. 122
8.4 Replacing a Failed Disk Drive ......................................................................... 122
8.5 Checking RAID Volume Status in PASM ..................................................... 123
8.6 Checking File System Status in PASM ........................................................ 125
8.7 Checking the Event Log in PASM .................................................................. 125
8.8 Checking Enclosure Status in PASM ............................................................ 130
8.9 Resolving Connections with SmartSYNC.................................................... 130
8.10 Solving Network Connection Problems .................................................... 131
8.11 Checking Your Email Inbox........................................................................... 132
8.12 Restoring the Default Password.................................................................. 132
8.13 Resolving a Windows Firewall Issue ......................................................... 133
8.14 Frequently Asked Questions......................................................................... 134
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Appendix A: Maintenance ............................................................................................ 138
Upgrading the Firmware .......................................................................................... 138
Installing Application Plug-in .................................................................................. 139
Replacing the Fan ....................................................................................................... 140
Replacing the Power Supply ................................................................................... 142
Connection Problems after Restart ...................................................................... 144
Appendix B Specification.............................................................................................. 145
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Chapter 1: Introduction
PLANET Technology’s NAS-7400 is network attached storage (NAS) solution
for external storage targeted for small and medium business (SMB) users
and small office/home office (SOHO) users.
With a NAS product, users can save their work and have access to files over
the network without having to carry around a disk drive or memory stick.
The Administrator can manage access privileges for greater security.
Multiple backup and synchronization functions protect your data.
1.1 Features

Up to four hot-swappable SATA II 3.5-inch disk drivers

Provides Scalability up to 4TB

10/100/1000M - Gigabit Ethernet port

RAID level support: RAID 0, 1, 5 and 10

Multi-protocol system support for Windows, UNIX, Linux and Macintosh

The Administrator can Limit the Amount of Available Disk Space
Available to Individual Users

NAS-to-NAS data synchronization and backup

User, group and folder quota control

Advanced RAID bad sector recovery mechanism

Support UPnP Auto-IP and DHCP client

Aluminum Enclosure with an Internal Cooling Fan for Continuous
Operation

2 Standard USB 2.0 Port for External USB HDD and Print Server Sharing

Multi-language support and user friendly web management interface

UPnP and DLNA certified Digital Media Server

Support E-Mail Notification for critical events

Support iTunes Media Server

Easy-to-use browser-based management interface

Data sharing over the network

One-touch backup of designated file folders on client PC

Snapshot backup for real-time image of the file system

Network print server with USB printer
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
UPS support with automated shutdown

Heterogeneous environment: Windows, UNIX, Linux, and Macintosh

SmartSYNC Backup & Setup Wizard
1.2 Protocol Support

Windows 2000, XP Professional, 2003 Server, and Vista Business,
Enterprise, and Ultimate clients through SMB and CIFS protocols

UNIX and Linux clients through the NFS protocol

Macintosh clients through the AFP protocol

FTP clients through the FTP protocol

DLNA clients through UPnP protocol with an optional plug-in

Up to 16 concurrent connections
1.3 Package Content

NAS-7400 x 1

User’s Manual CD x 1

Power Adapter x 1

RJ-45 Cable x 1

Screw Package x 1

Quick Installation Guide x 1
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1.4 Specifications
•
Disk drive support:
•
•
Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives
Conforms to Serial ATA 1.0 specification and Serial ATA II:
Extensions to Serial ATA 1.0 specification (SATA II, phase I
specification)
•
SATA specification of 3 Gb/s transfers with CRC error-checking
•
Hot-swapping of disk drives
•
Tagged command queuing
•
Native command queuing
•
Drive roaming among channels
•
S.M.A.R.T status polled every 15 minutes
•
Online capacity expansion
•
RAID Level Migration
•
Hot spare drives
•
RAID Volume rebuilding
•
Gigabyte rounding
•
Background rebuilding
•
RAID level support: RAID 0, 1, 5, and 10
•
Large file support up to 2 TB
•
Unicode file name support
•
Networking: 10/100/1000 Mb/s Ethernet Port on motherboard
•
File protocols: SMB, CIFS, FTP, AFP, NFS
•
Network Time Protocol (NTP) client
•
Error logging
•
Phone home capability (email notification) to contact IT staff
•
Hardware monitoring of:
•
Fan
•
Temperature
•
Power
•
Disk status
•
One-Touch button
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•
Enclosure status
Disk drive support:
• Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives
• Conforms to Serial ATA 1.0 specification and Serial ATA II:
Extensions to Serial ATA 1.0 specification (SATA II, phase I
specification)
• SATA specification of 3 Gb/s transfers with CRC error-checking
• Hot-swapping of disk drives
• Tagged command queuing
• Native command queuing
• Drive roaming among channels
• S.M.A.R.T. status polled every 15 minutes
• Online capacity expansion
• RAID Level Migration
• Hot spare drives
• RAID Volume rebuilding
• Gigabyte rounding
• Background rebuilding
• RAID level support: RAID 0, 1, 5, and 10
• Large file system support up to 6 TB
• Unicode files name support
• Networking: 10/100/1000 Mb/s Ethernet Port on motherboard
• USB ports: USB 2.0, up to 480 Mb/s, two Types-A connectors
• File protocols: SMB, CIFS, FTP, AFP, and NFS
• Flash Memory: 16 MB, 16-bit
• Memory: 128 MB DDR SDRAM
• Power Supply: 200-watt ATX with PFC
• Network Time Protocol (NTP) client
• Error logging
• Phone home capability (email notification) to contact IT staff
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1.5 Physical Detail
NAS-7400 Front View
Disk Status LED
Disk Activity LED
Power Button
System Status LED
LAN Activate LED
One Touch Backup Button
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NAS-7400 Rear View
1 x LAN Port
Reset Button
Fan
2 x USB Ports
Power
Power Port
Supply FAN
Button Description
Button
Power Button
One Touch Backup
Button
Description
Push to turn on/ turn off the NAS-7400
One Touch Backup is a feature that enables you to
backup specified folders from your PC to the
NAS-7400 by pressing a button on the front of the
NAS-7400.
If forgot the new password, you can use the reset
Reset Button
button to the default password: admin. Please press
and hold the reset button more than 5 seconds, until
the System Status LED flashes three times.
Physical Interfaces
Interface
USB Socket
LAN Port
Power Connection
Description
Connects to USB printers and USB Storage Devices
Connects to the Ethernet cable with RJ-45
connector
Connects to the power core
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LED Indicators
LED
Color
Function
Power
Blue
Unit action indication lamp.
System
Green
Normal Enclosure function
Amber
There is a problem with the fan or power
Status
supply
Red
The fan, power supply, or file system
has failed.
Disk Status
Green
Normal disk drive function
LED
Amber
Rebuilding to this disk drive
Red
Failed disk drive
Dark
No disk drive is installed
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Chapter 2: Installation
2.1 System OS Support
Microsoft Windows:
•
Vista, Server 2003, XP, 2000
•
Supports Intel IA32, AMD64 and Intel EM64T platforms
UNIX/Linux:
•
Red Hat Enterprise Linux 3.0 (AS/WS/ES)
•
Red Hat Enterprise Linux 4.0 (AS/WS/ES)
•
SuSe Linux Enterprise 10 (Server/Desktop)
Apple Macintosh:
•
Mac OS X
2.2 System Browser Support
Use the latest version of the following browsers to manage the NAS-7400:
•
Internet Explorer
•
Netscape Navigator
•
Mozilla
•
Firefox
•
Safari (Mac OS X)
2.3 Getting Start
This chapter shows you how to configure these steps to connect NAS-7400.
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Step1 Install Hard Drive into HDD Tray.
Step2 Installing Hard Drive into NAS-7400.
Step3 Connecting the Network.
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Step4
Connecting the Power.
Step5
Press the Power Button.
Step6 Install the Utility.
Step7 Use the Software (NAS- Finder) to search NAS-7400.
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Step8 Login NAS-7400. (Default Login user name/password: admin /
admin)
Step9 Starting to configure Network Drives.
2.4 Installing the Software - NAS Finder
After connect the NAS-7400 with your computer or the Local Area Network
at first time, please install the NAS Finder into your computer. The NAS
finder will search NAS-7400 automatically.
Note
By default setting, the NAS-7400 set to “Dynamic IP” mode,
so it is necessary to setup a DHCP server on network
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To install the software:
Step1  Insert the CD into your CDROM, and double-click on Utility
Installer icon. The first installer screen appears.
Step2  Click the “Next” button to begin installation.
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Step3  The License Agreement screen appears. Please click the “I accept
the terms of the license agreement” option and click the “Next” button.
Step4  Please click on “Next” button to continue the next step. If install to
different folder, click “Browse” and select another folder.
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Step5  Please click on “Install” to begin the installation.
Step6  When the installation is finished, the final installation screen
appears. Click to “Finish” button to close the installer.
Step7  After finished installation, it will appear the boot-up window, and
the NAS Finder icon will also show up on the “Toolbar” and “Start Menu ->
Program - > PLANET -> NAS Finder”.
Starting-up Window
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From Toolbar
From Start Menu - > Program - > PLANET -> NAS Finder
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Step8  Double click on the “NAS Finder”, it will appear the NAS Finder
Main screen.
2.5 Configure the PLANET NAS-7400 via NAS
Finder
The NAS Setup Wizard will overwrite all existing settings on
Note
the NAS-7400. In most cases, you should only run the NAS
Setup Wizard one time—when you first set up your PLANET
NAS Finder
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The NAS Setup Wizard performs the setup procedures on your NAS-7400.
To set up your NAS-7400:
Step1:
Please from “Start -> Programs -> PLANET -> NAS Finder”.
The Setup Wizard welcome screen appears.
Set default account
Set default NAS machine
Help
Locate NAS
Do backup now
Open advanced management
Tool with Web browser
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Step2:
Click on the “Set default account” button, and type the default
login user name/password: admin / admin.
Note
Step3:
By default setting, NAS-7400 set to “Dynamic IP” mode, so it
is necessary to setup a DHCP server on network environment.
The NAS Finder will start to search the NAS device.
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Step4:
After search success, double click“nas-7400-25115-
192.168.0.101”, it will automatically enter to the NAS Finder Main
Screen as following.
Double Click
The NAS Finder Main screen appears.
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There are two options on the NAS Finder,
SmartSYNC - include “Backup/Schedule –NAS, Restore, Schedule
List, and Event Log”
Setup Wizard – include “One Click Setup, and Advanced Setup” items.
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2.6 Connecting to PASM
The PLANET Advanced Storage Manager (PASM) software is installed on the
NAS-7400. The PASM runs in the web browser, so you can access PASM via
web browser.
Browser Support
Choose one of the following browsers to use with PASM:

Internet Explorer

Mozilla

Firefox

Netscape Navigator

Safari (Mac OS X)
Finding the NAS-7400’s IP Address
To access the NAS-7400 in your browser, you must know the NAS-7400’s IP
address. Use NAS Finder for this purpose.
Step1 
From “Start -> Programs -> PLANET -> NAS Finder”.
Step2  To open the NAS Finder window, click on the “
Click
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”icon.
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Step1  The PASM screen will appear automatically.
2.7 PASM in your Browser
To log into PASM in your browser:
Step1: Start your Browser.
Step2: In the Browser address field, type in the IP address of the
NAS-7400.
For example:
If the NAS-7400’s IP address is 192.168.1.101, the Browser address field
need to enter: http://192.168.1.101
The PASM login screen displays.
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Step3: Enter the login user name and password in the respective fields,
and then click the “Login” button.
The default user name and password are both “admin”.
Note
The user name and password are case sensitive.
For more information about PASM, see “Chapter 6: PASM”.
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Chapter 3: Connecting to NAS-7400
To copy files to and from a folder on the NAS-7400, you must make the
folder a network drive on your PC.
To use the NAS-7400 as a print server, you must connect the USB printer,
enable NAS-74000’s print server, and set up printing on your PC.
3.1 Configure Network Drive on a Windows PC
If your PC does not have SmartSYNC, use the following procedure to setup
a Network Drive with My Network Places.
To setup a network drive:
i.
On the Windows desktop, double-click on the My Network Places
icon.
ii.
Click the Search button in the toolbar.
iii.
If the Search button is not shown, from the View menu, choose
Toolbars, then Standard Buttons.
iv.
In the Computer name field, type the IP address of the NAS-7400
and click the Search button.
PLANET NAS-7400 User Manual
The NAS-7400 appears in the search results list.
v.
Double-click on the NAS-7400 to show the Public folder and any
other folders you have created.
vi.
Right-click on the folder you want and choose Map Network Drive
from the dropdown menu.
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vii.
The Map Network Drive dialog box appears. In the Map
Network Drive dialog box, choose a drive letter and click the
Finish button.
viii.
Double-click on the My Computer icon on your Windows desktop.
The folder on the NAS-7400 appears under My Computer as a
network drive. You can now copy files to and from the folder on the
NAS-7400.
3.2 Setting up a Network Driver on a UNIX or
Linux PC
Before you can access the NAS-7400 from a UNIX or Linux PC, you must
configure the NAS-7400 to communicate with UNIX and Linux.
On the Windows PC
i.
Start PASM.
ii.
In the Tree, click on the + button beside the File & Print icon to
expand the Tree.
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iii.
Click on the Protocol Control icon and click on the UNIX/Linux tab.
iv.
Click the Enable option, then click the OK button.
v.
The UNIX/Linux protocol enables UNIX and Linux PCs to connect to
NAS-7400. Click on the File Sharing icon in the tree.
vi.
Click on the Modify tab.
vii.
Check the UNIX/Linux box and click OK button.
viii.
The UNIX/Linux file sharing enables UNIX and Linux PCs to access
folders on the NAS-7400. In this case, access is given for the PUBLIC
folder.
ix.
Click the UNIX/Linux Sharing tab. In the New IP Address field, type
the IP address of the UNIX/Linux PC from which you want to access
the NAS-7400.
x.
Click the Add button
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On the UNIX/Linux PC with Command Line Interface
i.
Open a terminal window.
ii.
Create a new folder for the NAS-7400. Type mkdir NSA7400”and
press Enter.
iii.
Mount the NAS-7400. Type mount
192.168.1.194:/Volume1/Public /NAS-7400 and press Enter.
iv.
Note that the IP address shown above is only an example. The IP
address you type in your terminal window will be different.
v.
Volume1 and Public refer to the default Volume and folder created
during setup. Change to the NAS-7400 directory. Type cd
/NAS-7400and press Enter.
vi.
You can now copy files to and from the folder on the NAS-7400.
vii.
When you are done with the NAS-7400, type cd; umount
/NAS-7400and press Enter.
On the Linux PC with Graphic Desktop
This procedure is for a RedHat Enterprise Linux 4 configuration. If you run a
different version of Linux, you might have to adapt the procedure. See your
OS documentation.
i.
From the Applications menu, choose Network Servers.
ii.
In the Network window, double-click on Windows Network.
iii.
Double-click on the NAS-7400 on the network.
iv.
Double-click on the folder you want. If this is the first time you
accessed this folder, an Authentication dialog box opens.
v.
Type the user name and password in the respective fields, then click
the OK button.
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The default user name/ password are both admin.
The user name and password are case sensitive. Leave the Domain field
blank. The folder opens. You can now copy files to and from the folder on the
NAS-7400.
3.3 Configure Network Drive on a Macintosh
PC
Before you can access the NAS-7400 from a Macintosh (Mac OS X) PC, you
must configure the NAS-7400 to communicate with the Mac OS.
On the Windows PC
i.
Start PASM.
ii.
In the Tree, click on the + button beside the File & Print icon to
expand the Tree.
iii.
Click on the Protocol Control icon and click on the Macintosh tab.
iv.
Click the Enable option, and then click the OK button.
v.
The Macintosh protocol enables Macintosh PCs to connect to
NAS-7400.
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vi.
Click on the File Sharing icon in the Tree.
vii.
Click on the Modify tab.
viii.
Check the Macintosh box and click the OK button.
ix.
The Macintosh file sharing enables Macintosh PCs to access folders on
the NAS-7400.
x.
In this case, access is given for the PUBLIC folder.
On the Macintosh PC
i.
From the Go menu, choose Connect to Server.
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ii.
In the Connect to Server dialog box, type afp://192.168.1.194and
click the Connect button.
iii.
Note that the IP address shown below is only an example. The IP
address you type in the dialog box on your Macintosh will be different.
iv.
Click the “+” button to add this IP address to the Favorite Servers list.
v.
Type the user name and password in the respective fields, then click
the OK button.
vi.
The default user name and password are both admin. The user name
and password are case sensitive.
vii.
In the NAS-7400 dialog box, click on the folder you want and click the
OK button.
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viii.
In the NAS-7400 Welcome screen, click the OK button.
ix.
A window opens on the Macintosh desktop to access the folder on the
NAS-7400. You can now copy files to and from the folder on the
NAS-7400.
3.4 Connecting a USB Printer to NAS-7400
To connect a USB printer to the NAS-7400:
i.
Set up your printer according to the printer’s Setup Guide or User
Manual. Install the printer drivers onto your PC as described in the
printer’s Setup Guide or User Manual.
ii.
Attach the USB cable from your printer to one of the USB connections
on the back of the NAS-7400.
USB Connections
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3.5 Setting up the Print Server on NAS-7400
To set up the NAS-7400’s print server:
i.
Start PASM.
ii.
In the Tree, on the left side of the PASM screen, click on the “+”
button beside the File & Print icon to expand the Tree.
iii.
Click on the Protocol Control icon and click on the Windows tab.
iv.
Click the Enable option button beside Services.
v.
Click the OK button to save your settings.
vi.
Click on the Printer Server tab.
vii.
Click the Enable option button beside Printer Server.
viii.
Click the OK button to save your settings.
3.6 Setting up Windows Printing
To set up printing on a Windows PC:
i.
On the Windows desktop, double-click on the My Network Places
icon.
ii.
Click the Search button in the toolbar.
iii.
If the Search button is not shown, from the View menu, choose
Toolbars, then Standard Buttons.
iv.
In the Computer name field, type the IP address of the NAS-7400 and
click the Search button in the side bar.
v.
In the computer list, double-click on the NAS-7400 to open it.
vi.
If the Connect to dialog box appears, type the user name and
password in the respective fields, then click the “OK” button.
vii.
The default user name and password are both “admin”.
viii.
The user name and password are case sensitive.
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ix.
Right-click on the usbptr1 icon folder and choose Connect... from the
dropdown menu.
x.
When the warning message about printer drivers appears, click the
OK button to continue.
xi.
In the Add Printer Wizard, click on the Manufacturer and model name
of your USB printer, then click the OK button.
xii.
In the Add Printer Wizard, click the OK button.
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xiii.
To verify printer installation, in the Windows Start menu, choose
Settings, then Printers and Faxes.
xiv.
The Printers and Faxes screen appears. The usbptr1 is the USB printer
on the NAS-7400.
3.7 Setting up Linux Printing
This procedure is for a RedHat Enterprise Linux 4 configuration. If you run a
different version of Linux, you might have to adapt the procedure. See your
OS documentation.
i.
From the Applications menu, choose System Settings, then Printing.
Printer configuration window opens.
ii.
Click the New button.
iii.
Add a new print queue dialog box opens.
iv.
Click the Forward” button.
v.
In the Name field, type a name for the printer, such as NAS_printer, a
description, and click the Forward button.
vi.
From the Select a queue type dropdown menu, choose Network
Windows (SMB).
vii.
Scroll the list and click on the triangle icon beside NAS-7400.
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viii.
USBPTR01 appears below NAS-7400. USBPTR01 represents the USB
printer connected to the NAS-7400.
ix.
Highlight USBPTR01 and click the Forward button. The Authentication
dialog box opens.
x.
In the User name and Password fields, type admin, then click the
“OK” button. The user name and password are case sensitive. The
Printer Model dialog box opens.
xi.
From the dropdown menu, choose the manufacturer of your printer.
xii.
From the model list, highlight the model of your computer. Then click
the “Forward” button.
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xiii.
Click the “Finish” button. USBPTR01 is added to your printer list.
3.8 Setting up Macintosh Printing
From the Apple Menu, choose System Preferences.
i.
Double-click on the “Print & Fax” icon.
ii.
Click on the “Setup Printers” button.
iii.
In the Printer List, click on the “Add” icon. The Printer List displays
a new panel.
iv.
In the new panel, from the popup menus, choose:

Windows Printing

Workgroup
v.
From the list, highlight the NAS-7400 and click the Choose button.
vi.
A user name and password dialog box appears. Type the user name
and password in the respective fields, then click the OK button.
vii.
The default user name and password are both “admin”. The user
name and password are case sensitive.
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viii.
The printer list displays a new panel. Highlight the USBPTR01 in the
list. USBPRT01 represents the USB printer connected to the
NAS-7400.
ix.
In the Printer Model popup menu, choose the make of your printer.
x.
In the Model Name list, choose the model of your printer.
xi.
Click the Add button. USBPTR01 is added to your printer list.
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3.9 Connecting a USB Driver
To connect a USB drive to the NAS-7400, attach the USB cable from your
external drive to one of the USB connections on the back of the NAS-7400.
If you have a USB memory stick, attach it directly to one of the USB
connections or use a USB cable, whichever is more convenient.
USB Connections
The USB drive or memory stick appears as a folder called usbdisk when you
create your network drive. See the instructions on the following page.
NAS-7400 supports USB drives and memory sticks formatted to FAT32 or
Ext3 file formats. If the NAS-7400 does recognize the USB drive or memory
stick, the usbdisk folder does not appear.
Windows PC
The USB drive appears as a folder on the NAS-7400 when you create a
network drive on a Windows PC.
USB drive connected
to the SmartStor
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Linux PC
The USB drive appears as a folder on the NAS-7400 when you create a
network drive on a Linux PC.
Macintosh PC
The USB drive appears as a folder on the NAS-7400 when you create a
network drive on a Macintosh PC.
3.10 Disconnecting a USB Drive
To disconnect a USB drive or memory stick from the NAS-7400:
i.
Be sure that no files on the USB drive or memory stick are still open.
ii.
Unplug the USB drive or memory stick from the NAS-7400. The
NAS-7400 automatically unmounts the USB drive or memory stick.
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Chapter 4: One Touch Backup
One Touch Backup enables you to make a quick, automated backup of a
selected folder on your PC, at the touch of a button. You can backup the files
in a single folder, multiple folders, or your complete hard disk drive. This
feature works on the Windows PC where you installed the NAS-7400
software.
The NAS-7400 utility and One Touch Backup cannot restore a failed boot
drive in your PC. However, you can use the NAS-7400 utility to save your
Note system backup file. See your Windows documentation for information
about system backups.
For One Touch Backup to work, you must:

Enable One Touch Backup on the NAS-7400

Create a Backup Schedule in SmartSYNC
Windows does not allow SmartSYNC to access protected folders and files.
Note If you want to perform a backup, you must first disable protection on your
folders and files.
4.1 Enable One Touch Backup
To enable One Touch Backup on the NAS-7400:

On the Windows PC, start PASM.

In the Tree, click on the “+” button beside the Backup icon and click
on the “Easy Backup” icon.
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
On the One Touch Backup tab, click the “Enable” button for One
Touch Backup Services, then click the “OK” button.
4.2 Creating a Backup Schedule
For each folder you want to backup, you must create a backup schedule.
To create a Backup Schedule in SmartSYNC:
i.
In SmartSYNC, click on the “Schedule” tab.
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ii.
Click the “
” button to allocate the file from the specific
location you want to backup.
iii.
Click the “Schedule” button to setup the schedule setting:

If you chose hours, choose the number of hours from the dropdown
menu.

If you chose daily, choose the time of day in the hour (24-hour clock)
and minute dropdown menu.
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
If you chose weekly, choose the time of day and day of the week in
the hour (24-hour clock), minutes, and day dropdown menus.
If finished, please click the “Add” button.
iv.
Click the “Backup” to start to backup.
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4.3 Performing a One Touch Backup
To perform a One Touch Backup, press the One Touch Backup button on the
front of the NAS-7400.
One Touch
Backup Button
Within moments, the folders you specified are backed up onto the NAS-7400.
The One Touch Backup function backs up all of the folders on your PC for
which you created a backup schedule.
4.4 Viewing Your Backup Files
To view your backup files on the NAS-7400:
i.
On the Windows PC desktop, double-click on the My Computer icon.
ii.
Under Network Drives, double-click on the NAS-7400.
iii.
On the NAS-7400, find the folder called BACKUPDATA.
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iv.
The BACKUPDATA folder contains the results of the One Touch Backup
from your PC. The subfolders inside the BACKUPDATA folder match
the file structure on your PC’s hard disk drive.
4.5 Restoring Your Backup Files
The Restore function will overwrite files in the destination folder on your
PC.

If the backup files on the NAS-7400 match the names of the files
in the restore location folder on your PC, the Restore function will
Note
overwrite those files on your PC.

If you do not want to overwrite the files on your PC, take one of
the following actions: Move the current files to a different folder
on your PC. Choose a different restore location folder.
To restore backup files from the NAS-7400 to your PC:
i.
On the Windows PC, open SmartSYNC and click on the Restore tab.
ii.
In the Source field, select the folder that contains the backup files
that you want to restore.
iii.
In the Source field, folders are identified by their network drive names,
such as Z, Y, or X.
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iv.
In the Folder List, click on the folders that contain the backup files you
want to restore.
v.
In the Folder List, folders are identified by their file structure as it was
copied from your PC. The lowest folder in the structure is the one that
actually contains the files.
vi.
Choose a restore location:

Restore to Original folder - The same folder on your PC from
which the files were copied for the backup.

Restore to a specific folder- A folder on your PC that you specify.
You can use “
vii.
” to allocate the folder which you want to restore.
Click on “
” to start. The files are copied from the
NAS-7400 to your PC.
viii.
If you selected a restore location on your PC other than the original,
the Restore function includes subfolders that match the files structure
on your PC’s hard disk drive.
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Chapter 5: SmartSYNC
After installation, the SmartSYNC utility starts automatically in the
background on your Windows PC. SmartSYNC does not run on UNIX, Linux,
or Macintosh PCs.
5.1 Opening the SmartSYNC Windows
To open the SmartSYNC window, double-click on “NAS Finder” on the right
of toolbar.
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And then click on the “nas-7400-257115-192.x..xxxx”
Double Click
The SmartSYNC window opens.
5.2 Displaying the NAS-7400 on your Network
To display the summary of NAS-7400 on your network, open the Setup
Wizard window.
The Setup Wizard window opens with the One Click Setup tab selected. A list
of NAS-7400 appears on One Click Setup tab.
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5.3 Changing the NAS-7400’s Network
Settings
To change the NAS-7400’s network settings:
i.
Open the Setup Wizard window.
ii.
Click on the Advanced Setup tab.
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iii.
Click on the Manual option button (right). Type the following into the
fields provided:

Computer Name

IP Address Subnet Mask

Gateway

Primary DNS

Secondary DNS.
Note
iv.
See your Network Administrator for help in making these
settings.
Click OK to save your settings.
5.4 Performing a Backup
A Backup copies folders from your PC to the NAS-7400.
The NAS-7400 and SmartSYNC cannot restore a failed boot
Note
drive in your PC. However, you can use the NAS-7400 to save
your system backup file. See your Windows documentation for
information about system backups.

Windows does not allow SmartSYNC to access protected
folders and files. If you want to perform a backup, you
must first disable protection on your folders and files.
Note

If you want to run the Windows Backup or Restore Wizard,
access the NAS-7400 as a network drive.
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To perform a backup of a selected folder:
i.
Open the SmartSYNC window.
ii.
Click on the Backup tab.
iii.
Select a Destination. Destinations are identified by drive
letters and correspond to a specific folder on the NAS-7400.
iv.
Click on the folder you want to backup in the Folder List.
v.
Click the + icon to expand the file tree. A checkmark appears
beside the selected folder. The backup will include the folder
you select and all subfolders.
ii.
When you are ready perform the backup, click the Backup
button (right).
5.5 Viewing Your Backup Folders
To view your backup folders on the NAS-7400:
On the Windows desktop, double-click on the My Computer icon.
i.
Under Network Drives, double-click on the NAS-7400.
ii.
On the NAS-7400, find the folder called BACKUPDATA.
iii.
The BACKUPDATA folder contains the results of the One Touch Backup
from your PC. The subfolders inside the BACKUPDATA folder match
the file structure on your PC’s hard disk drive.
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5.6 Performing a Restore
Note
The Restore function will overwrite files in the destination folder
on your PC.
A Restore copies folders from the NAS-7400 to your PC.
To perform a Restore of a selected folder:
i.
Open the SmartSYNC window.
ii.
Highlight a server in the Server List.
iii.
Click on the Restore tab.
iv.
Select a Source. Sources are identified by drive letters and
correspond to a specific folder on the NAS-7400.
v.
Choose a restoration location.

Restore to original folder– The files from the NAS-7400 will
overwrite the files on our PC

Select to a specific folder– The files from the NAS-7400 are
saved in a set of folders that match the original file structure from
where they were copied
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vi.
If you chose a new Restore location, click the Browse button (right)
, navigate to the destination you want, highlight the destination
folder and click the Open button to select the folder.
vii.
In the Folder List, click on the folder you want to restore.
viii.
Click the + icon to expand the file tree. A checkmark appears beside
the selected folder. The restore will include the folder you select and
all subfolders.
ix.
Do one of the following actions:

To perform the Restore now, click Start button.

To perform the Restore later, click the Apply button to save your
settings.
When you are ready perform the backup, click the Tools menu and choose
Restore.
5.7 Scheduling a Backup
A Backup copies folders from your PC to the NAS-7400.
The NAS-7400 and SmartSYNC cannot restore a failed boot
drive in your PC. However, you can use the NAS-7400 to save
Note your system backup file. See your Windows documentation for
information about system backups.
Windows does not allow SmartSYNC to access protected folders
Note and files. If you want to perform a backup, you must first disable
protection on your folders and files.
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To schedule the backup of a selected folder:
i.
Open the SmartSYNC window. Click on the Schedule tab.
ii.
Select the Schedule you want to backup. Choose a Schedule
interval by number of hours, daily, or weekly. Choose a setting:

If you chose hours, choose the number of hours from the
dropdown menu.

If you chose daily, choose the time of day in the hour (24-hour
clock) and minute dropdown menu.

If you chose weekly, choose the time of day and day of the
week in the hour (24-hour clock), minutes, and day dropdown
menus.
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Click the Add button. Your Backup Schedule appears in the Schedule tab.
iii.
In the Backup Schedule window, verify the Destination.
Destinations are identified by drive letters and correspond to a
specific folder on the NAS-7400. In the folder list, click on the +
icons to expand the tree.
iv.
The Folder List is a representation of the file structure on your PC.
Click on the folder you want to backup.
v.
A checkmark appears beside the selected folder. The backup will
include the folder you select and all subfolders.
5.8 Modifying a Backup Schedule
You can change source folders, time, and day settings for a scheduled
Backup.
To modify a Backup Schedule:
i.
Open the SmartSYNC window.
ii.
Click on the Schedule tab.
iii.
In the Schedule list, highlight the schedule you want to modify. Click
the Modify button.
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iv.
Select the Schedule Type (hour, daily, weekly).
v.
Select the time and day settings.
vi.
Click Finish to save your settings.
To delete a Backup Schedule
i.
Open the SmartSYNC window.
ii.
Click on the Schedule tab.
iii.
In the Schedule list, highlight the schedule you want to delete.
iv.
Click the Delete button.
v.
In the confirmation box, click Yes.
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5.9 Viewing the Event Log
To view the Event Log:
i.
Open the SmartSYNC window.
ii.
Click on the Event Log tab. From the Type menu, select the type of
events you want to display:

All – All events

Info – Information events only

Error – Error events only
Clearing the Event Log
To clear the Event Log:
i.
Open the SmartSYNC window.
ii.
Click on the Event Log tab.
iii.
Click on Clear All.
iv.
Or, click on the Event menu and choose Clear All.
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Chapter 6: The features of PASM
The Tree is the primary navigation tool in PASM. Categories of functions
listed with a + sign before the icon.
Icons for specific functions are listed under the categories. Click the + sign
to show the functions.
Click on the function icons to display their information on the screen. Each
function has one or more tabs in its screen.
6.1 Setup Wizard
If you used the NAS Setup Wizard utility to set up your NAS-7400, you do
not need to run the Setup Wizard in PASM.
If you have not yet set up your NAS-7400:
Step1: In the Tree, click on the + beside the Wizard icon, then on the Setup
Wizard icon to display the Setup Wizard screen.
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Step2: Click the “Next” button to start the Setup Wizard.
Step3: Configure for the network.
In the Computer Name field, you can enter a name for the NAS-7400.
Use only letters, numbers, and the underscore character for the name.
In Network Configuration, please choose one of the following options:

Configure using DHCP – Choose this option if your network has a
DCHP server with addresses available

Configure using Specify an IP address – Choose this option if you
want to set the IP address and other network setting manually
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If you chose the Configure using Specify an IP address option, type the
following information in the fields provided:

IP Address

Subnet Mask

Default Gateway IP Address

Primary DNS

Secondary DNS
If finished, please click the Next button to continue the next step.
Step4: Configure Administrator’s Password Configuration.
•
New Password: Type a new administrator password into the
New Password field.
•
Retype Password: Retype the new password into the Retype
Password field.
To add a user, click the Add new user button on New User Configuration
option. If you clicked the Add new user option button, type a user name and
password into the fields provided, then click the Add button.
If finished, please click the Next button to continue the next step.
Step5: To check the Enable box to the right of the services you plan to use.

Windows – Enables file access from Windows PCs, and it also required
to use the NAS-7400 as a print server.
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
Unix/Linux – Enables file access from Unix and Linux PCs

Macintosh – Enables file access from Macintosh PCs

FTP – Enables file access from PCs using FTP
To type new names into the Workgroup Name and Computer Description
fields.
If finished, please click the Next button to continue the next step.
Step6: Configure the File Sharing Configuration, and you must add at least
one folder which you will access from your PC as a network drive.
To add a folder, click the Add new folder option button.
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Type a folder name into the field provided, check the boxes of the services
you expect to use with this folder and click the Add button. Add more folders
as required.
If finished, please click the Next button to continue the next step.
Step7: RAID Configuration.
If a RAID Volume already exists on the NAS-7400, information about the
RAID Volume is shown. To change the RAID, you must delete it first and run
the Setup Wizard again.
From the RAID Level dropdown menu, select the RAID level you prefer for
your disk array.
See for more information.
Highlight disk drives in the Free Disks column and click the >> button to
move them to the Disks in RAID column.
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If finished, please click the Next button to continue.
Step8: Click the Finish button to set up your NAS-7400.
The setup process takes several minutes, depending on the size of your disk
drives.
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6.2 Managing Users and Groups
6.2.1 Viewing a List of Users
To view the list of Users:
In the Tree, click on the + button beside the Users & Groups icon.
6.2.2 Creating a User
Click on the User Management icon. A list of users appears on the
Information tab.
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You can create up to 512 Users. To create or add a new user, please click on
the “Create User” tab.



User Name: Type a user name in the field provided.
New Password: Type a password into the fields provided.
Retype Password: Retype the new password into the Retype
Password field.
If finished, please click the OK button.
6.2.3 Changing the Administrator’s Password
To change the Administrator’s password, please click Change Password
tab.


New Password: Type a new password into the fields provided.
Retype Password: Retype the new password into the Retype
Password field.
If finished, please click the OK button.
Note
If you forget your new password, you can push the “Reset” button on the
rear panel of the NAS-7400 to the default Administrator’s password.
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6.2.4 Changing a User’s Password
To change a user’s password, please click Change Password tab, and from
the User Name dropdown menu, please select the name of the user whose
password you want to change.


New Password: Type a new password into the fields provided.
Retype Password: Retype the new password into the Retype
Password field.
If finished, please click the OK button.
6.2.5 Deleting a User
You cannot delete the Administrator or the Guest. To delete any other user,
please click on the Delete User tab.
Click the left of the user you want to delete, and then click the OK button to
delete the user.
6.2.6 Viewing a List of Groups
Groups are composed of users. You can assign permissions to a group, the
same as you would do with individual users.
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To view a list of groups, please click Group Management icon. A list of
groups appears on the Information tab.
6.2.7 Creating a Group
Groups are composed of users. You can assign permissions to a group, the
same as you would do with individual users. You can create up to 256
groups.
To create a group, please click Create tab icon.

Group Name: Type a group name in the field provided.
If finished, please click the OK button.
6.2.8 Adding Members to a Group
You must create a group before you can assign members to it.
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To add members to a group, please click Group Members tab.
i.
From the dropdown menu, choose a group to which you want to add
members.
ii.
Highlight users in the Users column and click the >> button to
move them to the Members column.
iii.
If finished, please click the OK button.
6.2.9 Removing Members from a Group
To remove members from a group, please click Group Members tab.
i.
From the dropdown menu, choose a group from which you want to
remove members
ii.
Highlight users in the Members column and click the << button to
move them to the Users column.
iii.
If finished, please click the OK button.
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6.2.10 Deleting a Group
You must remove all members from the group before you can delete the
group. To delete a group, please click Delete tab.
i.
Click the option button next to the group you want to delete.
ii.
If finished, please click the OK button
6.2.11 Viewing Quotas
Quotas are portions of storage space that you assign to each user or group.
To view a quota, please click Quota icon. A list of users and groups, and the
following data appear on the screen:
Currently assigned quotas

Free space

Used space
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6.2.12 Setting Quotas
Quotas are portions of storage space that you assign to each user or group.
Assigning quotas enables you to control how much storage space each user
or group can access. By default, each user and group is assigned an
unlimited quota, meaning that any one user or group can access the entire
storage space. In the Quota screen, the names of groups are preceded with
a “@”symbol.
To set a quota, please click Settings tab.
i.
Highlight the user or group whose quota you want to assign.
ii.
Click on one of the following options: Unlimited and Limited Quota.
iii.
If you chose Limited Quota, type a number into the field provided.
This number represents how many MB of data the user or group can
access.
iv.
If finished, please click the OK button.
6.3 Managing File & Print Services
6.3.1 Configure for Windows Access
Follow this procedure to set up access from a Windows PC. In the Tree, click
on the + button beside the File & Print icon.
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And then click on the Windows tab.
i.
Click the Enable option button beside Services.
ii.
Type a new Computer Description into the field provided.
iii.
Choose the option button to make the NAS-7400 a member of: An
Active Directory (AD) Domain or A Workgroup.
iv.
If you chose an AD Domain, enter the following in the fields
provided:

Domain Name

Kerberos Key Distribution Center

Administrator Name

Administrator Password
See your Network Administrator for help with this information.
v.
If you chose a Workgroup, enter the Workgroup name into the field
provided.
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See your Network Administrator for help with this information.
vi.
If finished, please click the OK button to save your settings.
vii.
In the Tree, click on the + button beside the Sharing Setup icon.
viii.
Click Windows Sharing tab.
ix.
Select a folder from the Folder Name dropdown menu.
x.
In the User/Group list, highlight the name of a user or group. Group
names are preceded by the “@” character.
xi.
Under Permissions, choose a permission level for this user or
group:

Deny Access

Read Only

Read and Write
xii.
Click the OK button to save your settings.
xiii.
You can now access the folder you selected from a Windows PC.
6.3.2 Configure for UNIX/Linux Access
Follow this procedure to set up access from a UNIX or Linux PC, please click
UNIX/Linux tab.
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i.
Click the Enable option button beside Services.
ii.
If you want to join a NIS Domain, click the NIS Domain option
button.
iii.
If you chose to join a NIS Domain, enter the Domain name into the
field provided.
See your Network Administrator for help with this information.
iv.
Click the OK button to save your settings.
v.
In the Tree, click on the + button beside the File Sharing icon.
Click on the Modify tab.
vi.
From the Folder name dropdown menu, choose the folder you want
to access.
vii.
Check the UNIX/Linux box.
viii.
Click the OK button to save your settings.
ix.
In the Tree, click on the + button beside the Sharing Setup icon.
Click on the UNIX/Linux Sharing tab.
x.
Select a folder from the Folder Name dropdown menu.
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xi.
In the New IP Address field, type the IP address of the UNIX or
Linux PC from which you will access this folder and click the Add
button.
xii.
You must designate the IP addresses for each folder individually.
You can have up to 256 IP addresses for all of your folders.
xiii.
If finished, please click the OK button to save your settings.
xiv.
You can now access the folder you selected from a UNIX or Linux
PC.
6.3.3 Configure for Macintosh Access
Follow this procedure to set up access from a Macintosh PC, please click on
the “Macintosh” tab.
i.
Click the Enable option button beside Services.
ii.
Click the OK button to save your settings.
iii.
In the Tree, click on the + button beside the File Sharing icon.
Click on the Modify tab.
iv.
From the Folder name dropdown menu, choose the folder you want
to access.
v.
Check the Macintosh box.
vi.
Click the OK button to save your settings.
vii.
You can now access the specified folder from a Macintosh PC.
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6.3.4 Configure for FTP Access
Follow this procedure to set up FTP access for your folders:
i.
Click the Enable option button beside Services.
ii.
Click the OK button to save your settings.
iii.
In the Tree, click on the “+” button beside the File Sharing icon.
Click on the Modify tab.
iv.
From the Folder name dropdown menu, choose the folder you want
to access.
v.
Check the FTP box.
vi.
Click the OK button to save your settings.
vii.
You can now access the specified folder from your PC using FTP.
viii.
If your FTP client does not support Unicode, only use ASCII
characters to name your shared folders on NAS-7400.
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6.3.5 Configure for your Print Server
Follow this procedure to set up the NAS-7400 as a printer server:
i.
Please click on the Windows tab.
ii.
Click the Enable option button beside Services.
iii.
Click the OK button to save your settings.
iv.
Click on the Printer Server tab.
v.
Click the Enable option button beside Printer Server.
vi.
Click the OK button to save your settings.
The Printer Server tab also verifies that your USB printer is connected and
Note online. If you do not see your printer on the Printer Server tab, take the
necessary action to connect and power the printer.
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6.3.6 Viewing a List Folders
A folder is the entity that appears as a Network Drive on your PC.
To view the list of folders, please click on the + button beside the File &
Print icon, and then click on the File Sharing icon. A list of current folders
appears in the Information tab.
6.3.7 Modifying Folder Services
Services enable different types of PCs to access your folders. Use this
function to add or remove a service for a specific folder.
To modify the services on a folder, please click Modify tab.

Volume dropdown menu: select the RAID Volume containing the
folder you want to modify.

Folder Name dropdown menu: select the folder you want to modify.
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Check the boxes beside the services you want to use, and click the OK if
button if finished.
6.3.8 Adding a Folder
A folder is the entity that appears as a Network Drive on your PC.
To add a folder, please click Create tab.

Volume dropdown menu: select the RAID Volume in which you want
to create a new folder.

Folder Name field: type a name for your new folder.
Check the boxes beside the services you want to use, and click the OK
button if finished.
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6.3.9 Deleting a Folder
To delete a folder, please click Remove tab.
Click on the option button beside the folder you want to delete. If finished,
please click the OK button.
Note
When you delete a folder, you delete all the data saved in the folder. Back
up any important data before you delete a folder.
6.3.10 Configure Windows Sharing for a Folder
Windows sharing assigns user access the folders on your NAS-7400. By
default all users and groups have read-only access.
To set up Windows sharing for a folder,
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Please click on the Sharing Setup icon, and then click on the Windows
Sharing tab.

Volume dropdown menu: Select the RAID Volume containing the
folder you want to modify.

Folder Name dropdown menu: Select the folder you want to modify.

In the User/Group list: Highlight the user or group to which you
want to assign permissions.
In the Permission list, click on the option button for one of the following
permissions:

Deny Access

Read Only

Read and Write
If finished, please click the OK button.
6.3.11 Configure the UNIX and Linux Sharing for a Folder
UNIX and Linux sharing designates which UNIX and Linux PCs can access the
folders on your NAS-7400. You specify a UNIX or Linux PC by its IP address.
You can add up to 256 IP addresses for all of your folders.
You must designate the IP addresses for each folder individually.
To set up UNIX and Linux sharing for a folder, please click on the UNIX/Linux
Sharing tab.

From the Volume dropdown menu: Select the RAID Volume
containing the folder you want to modify.

From the Folder Name dropdown menu: Select the folder you want
to modify.
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
In the New IP Address field: Type the IIP address of the UNIX or
Linux PC from which you will access this folder.
If finished, please click the Add button.
6.3.12 Configure the FTP Sharing for a Folder
FTP sharing assigns user access the folders on your NAS-7400. By default all
users and groups have read-only access.
To set up FTP sharing for a fold, please click on the FTP Sharing tab.

Volume dropdown menu: Select the RAID Volume containing the
folder you want to modify.

Folder Name dropdown menu: Select the folder you want to modify.

In the User/Group list: Highlight the user or group to which you
want to assign permissions.
In the Permission list, click on the option button for one of the following
permissions:

Deny Access

Read Only

Read and Write
If finished, please click the OK button.
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6.4 Managing RAID Volumes
6.4.1 Viewing RAID Volume Status
RAID status refers to the disk drives on your NAS-7400 and how they are
arranged into a RAID Volume.
To view the status of your RAID Volume,
i.
Please click on the + button beside the RAID & File System icon
ii.
And then click on the RAID Management icon to view the RAID
status.
iii.
The RAID Status tab displays the current RAID system and its
status:

RAID Name – The name of your RAID, automatically assigned when it
was created

RAID Level – RAID 0, 1, 5, or 10, specified when it was created

Capacity – Data capacity of the RAID Volume in GB

RAID Status -


Functional is normal.

Critical means a disk drive has failed.

Offline means you cannot access your data.

Critical and offline RAIDs require you to take corrective action.
Action Status 
Idle is normal.

Rebuilding means the RAID Volume is being rebuilt after a disk
drive failure.

Migrating means the RAID Volume is adding a disk drive or
changing RAID levels.
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
Background Activity 
None is normal

Running means a background activity is in progress.
6.4.2 Viewing Disk Drive Information
To view information about a disk drive:
i.
In the Tree, click on the + beside the RAID & File System icon.
ii.
Click on the RAID Management icon.
iii.
The RAID Status tab displays the current RAID system and its
status.
iv.
In the Disk List, double-click on a disk drive icon.
v.
The disk drive information displays under Disk Status.
6.4.3 Creating a RAID Volume
On NAS-7400, the term RAID Volume refers to one or more disk drives
working together as a RAID logical drive.
You can also use a USB disk to create a RAID Volume.
You must have unassigned disk drives in your NAS-7400 to create a new
RAID.
To create a new RAID Volume, and please click on the Create tab.
i.
From RAID Level dropdown menu, select the RAID level you prefer
for your disk array.
ii.
Highlight disk drives in the Free Disks column and click the >>
button to move them to the Disks in RAID column.
iii.
If finished, please click the OK button.
iv.
The RAID Volume is created and formatting begins. Formatting
requires several minutes, depending on the size of your disk drives.
v.
After formatting is done, you must create folders on your RAID
Volume.
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6.4.4 Designating a Spare Drive
If you have an unassigned disk drive, you can assign it as a spare drive.
To assign a spare drive,
i.
Click on the RAID Management icon.
ii.
Click on the Create tab.
iii.
From the RAID Level dropdown menu, select Spare Disk.
iv.
Highlight disk drive in the Free Disks column and click the “>>”
button to move it to the Disks in RAID column.
v.
If finished, please click the OK button.
6.4.5 Migrating a RAID Volume
To migrate a RAID Volume means to change its RAID level or to add disk
drives.
To migrate a RAID Volume,
i.
Click on the RAID Management icon.
ii.
Click on the Modify tab.
iii.
From the Current Volume dropdown menu, select the RAID Volume
which you want to modify.
iv.
In the Migrate to RAID Level dropdown menu, select the target
RAID Level.
v.
To add disk drives, highlight disk drives in the Free Disks column
and click the >> button to move them to the Disks in RAID column.
vi.
If finished, please click the OK button.
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vii.
The RAID Volume is modified as you directed. Migration requires
several minutes, depending on the type of modification taking place
and the size of your disk drives.
viii.
During the modification, your RAID Volume and all of the folders on
it are fully accessible.
ix.
After the Migration is completed, you must extend the file system in
order to use the storage space you have added. You can extend the
file system immediately or wait until later.
x.
Click on the File System Management icon.
xi.
In the File System Status tab, click on the Extend File System
button.
6.4.6 Deleting a RAID Volume
To delete a RAID Volume; please click on the Delete tab.
i.
Click the option button beside the RAID Volume you want to delete.
ii.
Click the OK button.
iii.
In the confirmation box, type yes into the field provided and click
the OK button.
iv.
After a RAID Volume is deleted, the NAS-7400 reboots
automatically.
v.
When the NAS-7400 is fully booted:
System
Status LED


The System Status LED turns green (right)

The buzzer beeps one time (if the buzzer is enabled)
Close your browser then restart the browser to access PASM.
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When you delete a RAID Volume, you delete all the folders in the RAID
Note
volume and all the data saved in the folders. Back up any important data
before you delete a RAID Volume.
You cannot delete a RAID Volume while a background activity is running,
Note such as Migration or Rebuild. Wait until these activities are completed.
6.4.7 Viewing an External USB Driver or Memory Stick
To view a USB drive or memory stick attached to the NAS-7400, please click
on the “File System Management” icon.
The USB drive or memory stick appears as a Volume called USBDISK.
You do NOT create a RAID Volume or folders with the USB drive or memory
stick as you would with the disk drives installed in the NAS-7400 enclosure.
With the USB drive or memory stick connected to the NAS-7400, create a
network drive on your PC and choose the USB disk as the folder. Then you
can access the USB drive or memory stick from your PC.
6.4.8 Formatting an External USB Driver or Memory Stick
This option only appears when NAS-7400 does not recognize the file system
on the USB drive or memory stick.
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To format a USB drive or memory stick:
i.
Attach the USB drive or memory stick to one of the USB ports on
the back of the NAS-7400.
ii.
Click on the “File System Management” icon.
iii.
On the “File System Status” tab, highlight the USB drive.
iv.
From the Format File System Type dropdown menu, choose a file
system:
FAT 32 – Use for Windows, Linux, and Macintosh PCs, and

NAS-7400
Ext3 – Use for UNIX and Linux PCs, and NAS-7400


Click on the “Format USB Disk” button.

In the confirmation box, type “yes”, then click the “OK” button.

Formatting requires several minutes, depending on the size of your
USB drive or memory stick.
Note
When you format a USB drive or memory stick, you delete all the data
saved on it. Back up any important data before you format.
6.5 Managing Backups
6.5.1 Viewing a List if Snapshot Backups
To view the list of Snapshot backups:
i.
In the Tree, click on the + beside the Backup icon.
ii.
Click on the Snapshot Backup icon.
iii.
The current list of Snapshots displays on the Information tab.
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6.5.2 Setting up a Snapshot Backup
Note Setting up a Snapshot will delete all existing snapshots.
To setup a Snapshot Backup:
i.
In the Tree, click on the + beside the Backup icon.
ii.
Click on the Snapshot Backup icon.
iii.
Click on the Setup tab.
iv.
From the Volume dropdown menu, select the RAID Volume you
want to backup.
v.
Next to Snapshot Status, click the Enable option.
vi.
In the Reserve Capacity dropdown menu, select a portion in GB of
the RAID Volume you want to reserve for snapshots.
vii.
Click the OK button.
viii.
In the confirmation box, type yes into the filed provided than click
the OK button.
6.5.3 Viewing the NAS Replication Schedule
NAS Replication is a feature that uses one NAS-7400 to backup the data on
another NAS-7400. The two NAS-7400 systems must be on the same
network.
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To view the NAS Replication schedule:
i.
In the Tree, click on the + beside the Backup icon.
ii.
Click on the NAS Replication icon.
The current schedule displays on the Information tab.

Role:

Standalone – No backup server was specified

Primary Server – This NAS-7400 is the primary, the other
NAS-7400 is the backup

Backup Server – This NAS-7400 is the backup, the other
NAS-7400 is the primary

Primary or Backup Server – The IP address of the other
NAS-7400 on the network.

Schedule -- Replication schedule in number of hours, daily or
weekly. Appears on the primary server.
6.5.4 Setting up NAS Replication
To set up NAS replication:
i.
In the Tree, click on the + beside the Backup icon.
ii.
Click on the NAS Replication icon.
iii.
Click on the Setup tab.
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iv.
Under Settings, click the Role option button to assign a role to this
NAS-7400:

Standalone – Use this option when you only have one NAS-7400
on your network. This is the default setting and it disables NAS
Replication.

Primary – This NAS-7400 is the primary and the other NAS-7400 is
the backup server.

Backup Server – The other NAS-7400 is the primary and this
NAS-7400 is the backup server.
v.
If you chose Primary or Backup Server, type the IP address of the
other NAS-7400 on your network.
vi.
Under Schedule, click the option button for the schedule type you
want:

Disable – Disables NAS Replication

Do it at once– Performs a NAS Replication when you click the OK
button.

Time interval by hour – Set an hourly interval for NAS
Replications to happen.

Daily – Sets the time of day when the NAS Replications happen.

Weekly – Sets the time of day and day of the week when the NAS
Replications happen.
vii.
Click the “OK” button.
6.5.5 Enabling One Touch Backup
One Touch Backup is a feature that enables you to backup specified folders
from your PC to the NAS-7400 by pressing a button on the front of the
NAS-7400.
One Touch
Backup Button
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To enable One Touch Backup:
i.
In the Tree, click on the “+” button beside the “Backup” icon.
ii.
Click on the “Easy Backup” icon.
iii.
In the “Easy Backup” tab, click on the “Enable” option.
iv.
Click the “OK” button.
6.6 Managing the Network Connection
6.6.1 Viewing Network Setup Information
To view network setup information:
i.
In the Tree, click on the + beside the Network icon.
ii.
Click on the Network Setup icon. The current network setup for this
NAS-7400 displays on the Information tab:

Computer Name

IP Address

Subnet Mask

Default Gateway IP Address

Primary Domain Name Server IP Address

Secondary Domain Name Server IP Address

To change these settings, click on the Setup tab.
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6.6.2 Making Network Settings
To make network settings:
i.
In the Tree, click on the + beside the Network icon.
ii.
Click on the Network Setup icon.
iii.
Click on the Setup tab.
iv.
Type a name for the NAS-7400 in the Computer Name field.
v.
Click on an option button to choose an Internet Protocol option:

Obtain an IP address automatically – Choose this option to let
your DHCP server make the network settings.

Specify an IP address – Choose this option if you want to make
your network settings manually.
vi.
If you chose Specify an IP address, enter the following settings in
the fields provided:

IP Address

Subnet Mask

Default Gateway IP Address

Primary Domain Name Server IP Address

Secondary Domain Name Server IP Address
See your Network Administrator for help in making these settings.
Click the OK button to save your settings.
6.6.3 Working with Jumbo Frames
The term jumbo frame refers to a frame on a local area network that is larger
than the standard 1518 byte size. NAS-7400 supports jumbo frames up to
9000 bytes.
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On NAS-7400, the frame size setting is called Maximum Transmission Unit
(MTU). The default MTU or frame is 1500 bytes. This setting is appropriate
for most users. See your Network Administrator before you change this
setting.
To make frame size settings:
i.
In the Tree, click on the + beside the Network icon.
ii.
Click on the Network Setup icon.
iii.
Click on the Jumbo Frame tab.
iv.
From the MTU dropdown menu, select the maximum MTU or frame
size:
v.

1500 bytes (default)

4000 bytes

7000 bytes

9000 bytes
Click the OK button to save your setting.
6.7 Making Management Settings
6.7.1 Viewing the Event Log
The event log keeps a log of the 20 most recent events on the NAS-7400.
You can use this information to review your actions and to diagnose
problems.
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To view the Event Log:
i.
In the Tree, click on the + beside the Management icon.
ii.
Click on the Event Log icon.


A list of the 20 most recent events displays on the Event Log tab.
Events are ranked in severity as Information, Warning, and
Error.
6.7.2 Setting up SMTP Authentication
In order to set up email alerts over a network, you must enable the SMTP
service, specify a SMTP server, and in most cases, supply authentication
information. See your Network Administrator for help with these settings.
To set up SMTP authentication:
i.
In the Tree, click on the + beside the Management icon.
ii.
Click on the Mail Alert icon.
iii.
Click on the Setup tab.
iv.
Next to Service, click on the Enable option button.
v.
In the SMTP Server field, type the IP address or the DNS name
of your SMTP server.
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vi.
In the field, the sender’s email address that you want to appear
in the alert messages.
vii.
Next to SMTP Authentication:
•
Click on the Yes option button to enable authentication.
•
Click on the No option button to disable authentication.
Note: The most SMTP servers require authentication.
viii.
If you enabled authentication, to the following:
•
In the User Name field, type the mail server account name.
•
In the Password field, type the password of the mailer server
account.
ix.
Click the OK button.
6.7.3 Viewing the Email Alert List
The NAS-7400 will send alerts via email to the recipients you designate.
To view a list of Email Alert recipients:
i. In the Tree, click on the + beside the Management icon.
ii. Click on the Mail Alert icon.
The list of recipients displays on the Mail List tab.
6.7.4 Adding an Email Alert Recipient
You can have up to 32 Email Alert recipients.
To add an Email Alert recipient:
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i. In the Tree, click on the + beside the Management icon.
ii. Click on the Mail Alert icon.
iii. Click on the Add tab.
iv. In the E-Mail Address field, type the recipient’s email address.
v. Click the OK button.
6.7.5 Deleting an Email Alert Recipient
To delete an Email Alert recipient:
i. In the Tree, click on the + beside the Management icon.
ii. Click on the Mail Alert icon.
iii. Click on the Delete tab.
iv. Click the option button beside the E-Mail Address you want to delete.
v. Click the OK button.
vi. In the confirmation box, click the OK button.
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6.7.6 Enabling and Disabling the Buzzer
The NAS-7400 has a buzzer that sounds when the NAS-7400 is finished
booting and when a problem is detected. The buzzer is enabled by
default.
PLANET recommends that you leave the buzzer enabled.
To disable the buzzer:
i. In the Tree, click on the + beside the Management icon.
ii. Click on the Buzzer icon.
iii. Click on the Disable option button.
iv. Click the OK button.
v. Click the Enable option button and click the OK button to enable the
buzzer.
6.7.7 Viewing UPS Status
If you have an APC Uninterruptable Power Supply (UPS) attached to the
NAS-7400, you can check its status in PASM.
To view UPS status:
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i. In the Tree, click on the + beside the Management icon.
ii. Click on the APC UPS icon.
iii. The Information tab displays the status of the UPS.
iv. If there is no UPS connected or recognized, the Status field reports
“NO UPS.”
6.7.8 Setting up a UPS
To set up a UPS:
i. Attach the APC UPS to one of the NAS-7400’s USB ports.
ii. In the Tree, click on the + beside the Management icon.
iii. Click on the APC UPS icon.
iv. Click on the Setup tab.
The Setup tab enables you to tell the NAS-7400 how and when to
shutdown after a power failure.
Click the option button beside the shutdown option you want:
•
Disable - The NAS-7400 will continue to run until the UPS battery
is depleted
•
Shutdown when the UPS reaches a set percentage of reserve
power
•
Shutdown when the UPS reaches a set number of minutes of
remaining runtime
•
Shutdown after running on the UPS batteries for a set number of
minutes
v. If you selected battery percentage, type a percentage amount in
the % field.
vi. If you selected running time, type the number of minutes into the
Mins. field.
vii. Click the OK button.
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6.8 Managing Services
6.8.1 Setting System Date and Time
To set the date and time on the NAS-7400:
i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Date / Time icon.
iii.
Click on the Setup tab.
iv.
From the dropdown menus, choose the time and date values.
v.
Click the OK button.
6.8.2 Running the Network Time Protocol
You can use the Network Time Protocol (NTP) to set the system date and
time on your NAS-7400 to synchronize itself with an external Time Server.
To run the Network Time Protocol:
i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Date / Time icon.
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iii.
Click on the Time Zone tab.
iv.
From the dropdown menu, select the time zone for your
location.
v.
Click the OK button.
vi.
Click on the NTP tab.
vii.
In the Time Server field, type the URL of the time server you
want to use.
URL time.nist.gov is the default.
viii.
Under Schedule, choose one of the options:
•
Disable – Disables NTP synchronization
•
Do it at once – Performs a synchronization when you click the OK
button.
•
Time interval by hour – Set an hourly interval for a
synchronization to happen.
•
Daily – Sets the time of day when the synchronization happens.
•
Weekly – Sets the time of day and day of the week when the
ix.
Click the OK button.
6.8.3 Viewing the Results of NTP Synchronization
To view the results of NTP synchronization:
i. In the Tree, click on the + beside the System icon.
ii. Click on the Date / Time icon.
iii. Click on the NTP tab.
The results of the latest synchronization are displayed:
•
Last Synchronization Time – Time and date of the last
synchronization
•
Last Synchronization Result – OK means success
6.8.4 Rebooting the NAS-7400
Normally you will only need to reboot the NAS-7400 is after a firmware
upgrade.
During the reboot, none of your folders will be accessible from your
network PCs.
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To reboot the NAS-7400:
i. In the Tree, click on the + beside the System icon.
ii. Click on the Reboot / Shutdown icon.
iii. Click on the Reboot option.
iv. Click the OK button.
v. In the confirmation box, click the OK button.
The reboot runs automatically. When the NAS-7400 is fully booted:
•
The System Status LED turns green (right)
•
The buzzer beeps one time (if the buzzer is enabled)
System
Status LED
6.8.5 Shutting Down the NAS-7400
The only time you need to shut down the NSA-7400 is to replace the disk
drive cooling fan or the power supply. See “Appendix B: Maintenance”
During and after the shutdown, none of your folders will be accessible
from your network PCs.
To shut down the NAS-7400:
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i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Reboot / Shutdown icon.
iii.
Click on the Shutdown option.
iv.
Click the OK button.
v.
In the confirmation box, click the OK button.
System
Power Button
Status LED
6.8.6 Restarting the NAS-7400
The only time you need to shut down the NAS-7400 is to replace the disk
drive cooling fan or the power supply. See “Appendix B: Maintenance”
During and after the shutdown, none of your folders will be accessible from
your network PCs.
To shut down the NAS-7400:
i.
In the Tree, click on the “+” button beside the “System” icon.
ii.
Click on the “Reboot / Shutdown” icon.
iii.
Click on the “Shutdown” option.
iv.
If finished, please click the “OK” button.
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6.8.7 Viewing System Information
To view system information:
i.
In the Tree, click on the “+” button beside the “System” icon.
ii.
Click on the Reboot / Shutdown icon.
iii.
Click on the System Information tab. System Information includes:

Operating System – Embedded Linux

Firmware Version – Changes when you upgrade the firmware.

CPU model – MPC 8343

Network Adapter – Gigabit Ethernet

Network Flow – Inflow and Outflow speeds in bits per second
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6.8.8 Viewing Enclosure Information
To view enclosure information:
i.
In the Tree, click on the “+” button beside the “System” icon.
ii.
Click on the “Reboot / Shutdown” icon.
iii.
Click on the “Enclosure Information” tab. Enclosure Information
includes:

CPU temperature

System temperature

System Fan Speed

Power Status 5V

Power Status 12V

Power Status 3.3V
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Chapter 7: Technology Background
7.1 Introduction to RAID
RAID (Redundant Array of Independent Disks) allows multiple disk drives to
be combined together into a RAID Volume. You create a RAID Volume on
your NAS-7400 when you perform the setup procedure, either in the NAS
Setup Wizard or the PASM Setup Wizard.
The benefits of a RAID can include:

Higher data transfer rates for increased server performance

Increased overall storage capacity for a single Volume

Data redundancy/fault tolerance for ensuring continuous system
operation in the event of a disk drive failure
Different RAID levels use different organizational models and have varying
benefits.
7.1.1 RAID 0 – Stripe
When a RAID Volume is striped, the read and write blocks of data are
interleaved between the sectors of multiple disk drives. Performance is
increased, since the workload is balanced between drives or “members” that
form the RAID Volume. Identical drives are recommended for performance
as well as data storage efficiency.
Data
Stripe
disk drives
RAID 0 Striping interleaves data across multiple drives
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The RAID Volume’s data capacity equals the capacity of the smallest disk
drive times the number of disk drives. For example, one 100 GB and three
120 GB drives will form a 400 GB (4 x 100 GB) RAID Volume instead of 460
GB.
If disk drives of different capacities are used, there will also be unused
capacity on the larger drives.
Because RAID 0 does not offer Fault Tolerance, meaning that you cannot
recover your data after a disk drive failure, RAID 0 Volumes on NAS-7400
consist of one or more disk drives.
7.1.2 RAID 1 – Mirror
When a RAID Volume is mirrored, identical data is written to a pair of disk
drives, while reads are performed in parallel. The reads are performed using
elevator seek and load balancing techniques where the workload is
distributed in the most efficient manner. Whichever drive is not busy and is
positioned closer to the data will be accessed first.
With RAID 1, if one disk drive fails or has errors, the other mirrored disk
drive continues to function. This is called Fault Tolerance. Moreover, if a
spare disk drive is present, the spare drive will be used as the replacement
drive and data will begin to be mirrored to it from the remaining good drive.
Data Mirror
disk drives
RAID 1 Mirrors identical data to two drives
The RAID Volume’s data capacity equals the smaller disk drive. For example,
a 100 GB disk drive and a 120 GB disk drive have a combined capacity of 100
GB in a mirrored RAID Volume.
If disk drives of different capacities are used, there will also be unused
capacity on the larger drive.
RAID 1 Volumes on NAS-7400 consist of two disk drives.
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7.1.3 RAID 5 – Block Striping with Distributed Parity Mirror
RAID 5 organizes block data and parity data across the disk drives. Generally,
RAID level 5 tends to exhibit lower random write performance due to the
heavy workload of parity recalculation for each I/O. RAID 5 works well for
file, database, application and web servers.
Distributed Parity
Data
Blocks
disk drives
RAID 5 Stripes all drives with data and parity information
The capacity of a RAID 5 Volume equals the smallest disk drive times the
number of disk drives, minus one. Hence, a RAID 5 Volume with four 100 GB
disk drives will have a capacity of 300 GB. A RAID Volume with two 120 GB
disk drives and one 100 GB disk drive will have a capacity of 200 GB.
RAID 5 is generally considered to be the most versatile RAID level.
RAID 5 requires a minimum of three disk drives.
7.1.4 RAID 10 – Mirror / Stripe
Mirror/Stripe combines both of the RAID 0 and RAID 1 types. RAID 10 can
increase performance by reading and writing data in parallel while
protecting data with duplication. At least four disk drives are needed for
RAID 10 to be installed. With a four-disk-drive RAID Volume, one drive pair
is mirrored together then striped over a second drive pair.
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Data Stripe
Data
Mirror
disk drives
RAID 10 takes a data mirror on one drive pair and stripes it over two drive
pairs
The data capacity RAID 10 Volume equals the capacity of the smallest disk
drive times the number of disk drives, divided by two.
In some cases, RAID 10 offers double fault tolerance, depending on which
disk drives fail.
RAID 10 Volumes on NAS-7400 consist of four disk drives.
Because all of the available disk drives are used for the RAID Volume, you
cannot set up a spare drive with RAID 10.
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7.2 Choosing a RAID Level
There are several issues to consider when choosing the RAID level for your
Volume. The following discussion summarizes some advantages,
disadvantages and applications for each choice.
RAID 0
Advantages
Disadvantages
Implements a striped disk RAID
Not a true RAID because it is not
Volume, the data is broken down into fault-tolerant
blocks and each block is written to a
The failure of just one drive will
separate disk drive
result in all data in an RAID
I/O performance is greatly improved
Volume being lost
by spreading the I/O load across many Should not be used in mission
critical environments
channels and drives
No parity calculation overhead is
involved
Recommended applications for RAID 0:

Image Editing

Pre-Press Applications

Any application requiring high bandwidth
RAID 1
Advantages
Disadvantages
Simplest RAID storage subsystem
Very high disk overhead - uses
design
only 50% of total capacity
Can increase read performance by
processing data requests in parallel
since the same data resides on two
different drives
Recommended applications for RAID 1:

Accounting/Financial

Payroll
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
Any application requiring very high availability
RAID 5
Advantages
Disadvantages
High Read data transaction rate
Disk failure has a medium
Medium Write data transaction rate
impact on throughput
Good aggregate transfer rate
Most versatile RAID level
Recommended applications for RAID 5:

File and Application servers

WWW, E-mail, and News servers

Intranet servers
RAID 10
Advantages
Disadvantages
Implemented as a mirrored RAID
Very high disk overhead –
Volume whose segments are RAID 0
uses only 50% of total
RAID Volumes
capacity
High I/O rates are achieved thanks to
multiple stripe segments
Recommended applications for RAID 10:

Imaging applications

Database servers

General fileserver
7.2.1 TB Limitation
In order to be compatible with different Operating Systems and the files
systems that each one supports, the largest RAID Volume you can create on
NAS-7400 is 2 TB.
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7.3 Spare Drive
A spare is a disk drive that has been designated to replace a failed disk drive
in a RAID Volume. In the event of the failure of a disk drive within a RAID 1
or three-drive RAID 5 Volume, the spare drive is activated as a member of
the RAID Volume to replace a disk drive that has failed.
A spare drive cannot replace the failed drive in a RAID 0 Volume because of
the way in which data is written to the disk drives under RAID 0.
A spare drive is not available for a RAID 10 Volume because RAID 10
requires all four disk drives in the NAS-7400 enclosure. However, when you
replace the failed disk drive, the NAS-7400 will automatically rebuild the
RAID Volume using the new disk drive.
You must designate a disk drive as a Spare. By default, and unassigned disk
drive is Free. Use PASM to designate the Free disk drive as a Spare.
7.4 Automatic Rebuilding
When a disk drive in your RAID 1, 5, or 10 Volume fails, and a replacement
disk drive become available, the RAID Volume will rebuild itself to the new
disk drive automatically.
For RAID 1 and three-drive RAID 5 Volumes, you can designate a spare drive.
If a spare drive is present when the RAID Volume experiences a disk drive
failure, the rebuild will start automatically using the spare drive.
For RAID 1, RAID 5, and RAID 10 Volumes without a spare drive, the RAID
Volume will begin to rebuild itself automatically when you remove the failed
disk drive and install a new disk drive.
A RAID 0 Volume cannot be rebuilt because of the way in which data is
written to the disk drives under RAID 0. Even if there is a designated spare
drive, rebuilding is not possible for RAID 0 Volumes.
7.5 Partition and Format
When you create a RAID Volume on NAS-7400, the RAID Volume is
automatically partitioned and formatted for you.
To use your RAID Volume, you must create Folders on the RAID Volume and
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assign services to those Folders according to your requirements. NAS-7400
provides file services for Windows, UNIX/Linux and Macintosh, so all of those
PCs can access the folders on the NAS-7400, even though each PC might
have a different file system.
7.6 RADI Volume Migration
Migration is the process of:

Changing the RAID level

Adding disk drives but keeping the same RAID level
In the migration process, the existing RAID Volume is called the Source. The
proposed RAID Volume is called the Target. Each target RAID Volume has
certain requirements and they are different for each RAID level. You must
meet all of the requirements in order to successfully migrate a RAID Volume.
In most cases, you must add one or more disk drives during the migration
process. You can never reduce the number of disk drives.
While the migration is running, you can still access the folders on your RAID
Volume and the data they contain.
The tables below shows the migration options for a source RAID Volume
according to its RAID level. The available target RAID levels are shown with
their requirements.
RAID 0
A RAID 0 source Volume can migrate to the following target RAID levels:
Target
Requirements
RAID 0
Add disk drives.
RAID 1
2 disk drives only.
Only a 1-drive RAID 0 can migrate to RAID 1. Add 1
disk drive.
RAID 5
3 disk drives minimum.
At least 1 more disk drives than the RAID 0 RAID
Volume.
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RAID 1
A RAID 1 source Volume can migrate to the following target RAID levels:
Target
Requirements
RAID 0
Can use same number of disk drives.
RAID 5
3 disk drives minimum.
At least 1 more disk drive than the RAID 1 RAID
Volume.
RAID 5
A RAID 5 source Volume can migrate to the following target RAID levels:
Target
Requirements
RAID 0
Can use same number of disk drives.
RAID 5
Add a disk drive.
RAID 10
A RAID 10 source Volume cannot migrate or add more disk drives.
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Chapter 8: Troubleshooting
8.1 Responding to an Audible Alarm
The NAS-7400 has two beep patterns

Single beep, not repeated – The NAS-7400 is online

Two beeps, continuously repeated – The NAS-7400 reports a
problem
When you boot or reboot the NAS-7400, and the buzzer is enabled, the
buzzer sounds one time to indicate that the NAS-7400 is online.
If you hear the two-beep pattern, check the following items:

System Status LED

Drive Status LED

RAID Volume status in NAS-7400

File System status in NAS-7400

Enclosure status in NAS-7400

Event Log in NAS-7400

Your email inbox
8.2 Checking the System Status LED
The NAS-7400 system status LED reports the condition of the Enclosure fan
and power supply:

Green – Normal Enclosure function

Amber – There is a problem with the fan or power supply

Red – The fan, power supply, or file system has failed
If your NAs-7400 is configured to work with a UPS, it will continue to run
after a power supply failure.
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8.3 Checking Disk Status LEDs
The disk status LEDs report the condition of the disk drives:

Green – Normal disk drive function

Amber – Rebuilding to this disk drive

Red – Failed disk drive

Dark – No disk drive is installed
Disk Status LED
System Status
NAS-7400 Disk and System Status LEDs
8.4 Replacing a Failed Disk Drive
Replace the failed disk drive with a new disk drive of the same or slightly
greater capacity. You do not have to power down the NAS-7400.
i.
Open the NAS-7400’s front door.
ii.
Pull out the drive carrier with the failed drive.
iii.
Remove the failed disk drive from the drive carrier.
iv.
Install a new disk drive into the carrier.
v.
Place the carrier with the new disk drive back into the open slot in
the NAS-7400.
If the failed drive belonged to a RAID Volume, the RAID Volume will begin
rebuilding as soon as the new drive is installed.
During the Rebuild, the Disk Status LED shows amber. When the Rebuild is
finished, the Disk Status LED turns green.
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If the replacement drive is free, that is, not assigned to a RAID Volume or as
a spare, the Disk Status LED remains dark after you install the new drive.
8.5 Checking RAID Volume Status in PASM
To view RAID Volume status:
i.
Start PASM.
ii.
In the Tree, click on the “+” button beside the “RAID & File
System” icon.
iii.
Click on the “RAID Management” icon. The status is displayed in
the RAID Status tab.
RAID Critical icon
Rebuild in
progress
PASM reports a Critical RAID Volume
NAS-7400 Responds to a Critical RAID Volume
How the NAS-7400 responds to a Critical RAID Volume depends on the RAID
level of your Volume and whether you have a spare drive available:

For a RAID 1 Volume or a three-drive RAID 5 Volume, if a spare
drive is available, the RAID Volume begins rebuilding itself
automatically.

For RAID 1, 5, and 10 Volumes, when no spare drive is available,
you must replace the failed disk drive. The RAID Volume will begin
rebuilding itself when you install the new disk drive.

RAID 0 Volumes go offline after a disk drive failure. A RAID 0
Volume cannot be rebuilt. All data on the Volume is lost.
Additional Details about Rebuilds

The Rebuild takes several minutes, depending on the size of your
disk drives.
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
During a rebuild, you can access your folders on the NAS-7400.

When you replace the failed disk drive with a new disk drive, the
new disk drive becomes a Free Drive.
Responding to an Invalid RAID Volume
The NAS-7400 considers a RAID Volume invalid when the RAID Volume was
created by a different NAS-7400. However, the RAID Volume itself remains
functional and the data on it is safe.
This condition could happen when you:

Move the disk drives from one NAS-7400 to a different NAS-7400.

Remove the disk drives in order to send your NAS-7400 for service.
Use the Recover function to validate the RAID Volume. The Recover tab is
only active when an invalid RAID Volumes present and can be recovered.
Recover tab
is active
RAID Critical icon
RAID Volume is
functional
An invalid RAID Volume in PASM
Using the Recover Function
To validate the RAID Volume:

In the Tree, click on the “+” button beside the “RAID & File
System” icon.

Click on the “RAID Management” icon.

Click on the “Recover” tab.

On the “Recover” tab, click on the option button beside the invalid
RAID Volume.

Click on the “OK” button.

The NAS-7400 will reboot itself to update its configuration and
recognize the RAID Volume.
Note
Running the Recover function might erase some or all of your
NAS-7400 settings.
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8.6 Checking File System Status in PASM
Typically the first indication of a problem with the NAS-7400’s file system is
when your network drive becomes unavailable.
You might also see the message, “File system contains errors. Please check.”
when you click on the icons under the File & Print menu.
To view File System status:
i.
Start PASM.
ii.
In the Tree, click on the “+” button beside the “RAID & File
System” icon.
iii.
Click on the “File System Management” icon.
iv.
Look for the RAID Volume “ ” icon on the File System Status tab. If
the RAID Volume icon is Critical “
”, the file system contains errors
and you must rebuild the file system. See below.
Rebuilding the File System
Note
When you rebuild a File System, you delete all the folders in the RAID
volume and all the data saved in the folders.
To rebuild a File System:
i.
In the Tree, click on the “+” button beside the “RAID & File
System” icon.
ii.
Click on the “File System Management” icon.
iii.
In the “File System Status” tab, click on the “RAID Volume
Critical ”icon to display the “Rebuild File System” button.
iv.
Click on the “Rebuild File System” button.
v.
In the confirmation box, type “yes” into the field provided and click
the “OK” button.
8.7 Checking the Event Log in PASM
To view the Event Log in PASM:
To check Enclosure status:
i.
Start PASM.
ii.
In the Tree, click on the “+” button beside the “Management”
icon.
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iii.
Click on the “Event Log” icon.
iv.
The Event Log displays. See The PASM Event Log
The PASM Event Log
v.
Check the Event Log for reports of disk drive failure or other
problems.
Responding to Events
All events are reported in the Event Log. Most events are simply reports that
the NAS-7400 is responding to your commands.
Many events are also reported via email. The NAS-7400’s buzzer sounds for
serious events that require your attention.
A list of event categories is shown below:

File System

NAS Replication

Snapshots

System (enclosure)

Disk Drives

RAID Volumes
Reported Event
Corrective Action
File System
File system of volume X content The file system has a problem. Reboot
errors! Check the system before the NAS-7400 and check file system
continuing.
again. If the event appears again, the
file system has crashed. Rebuild the file
system.
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File system capacity usage of
volume X is over 90%.
Reduce the number or size of the files or
File system capacity usage of
expand the volume size.
volume X is 100%.
Rebuilding file system...
The file system is being rebuild by user
action.
NAS Replication
NAS replication is completed.
NAS replication has finished. Normal.
System is busy. NAS replication is The RAID Volume is currently
abort!
formatting, rebuilding, or migrating.
Wait until this process is done. Then try
the replication again.
System is doing another
The NAS-7400 is currently doing a
replication. NAS replication is
replication. Wait until the current
abort!
replication is done. Then try the second
replication again.
NAS replication is failed!
There is a failed network connection
between the two NAS-7400s. Correct
the problem and try again.
Snapshots
The snapshot capacity usage
Move the snapshot volume to another
which timestamp is [date and
storage location.
time] of volume X is over 90%.
Or delete the snapshot and then create a
new one.
System is busy. Snapshot
The RAID Volume is currently
creation was aborted!
formatting, rebuilding, or migrating.
Wait until this process is done. Then try
the snapshot again.
System is creating another
The NAS-7400 is currently doing a
snapshot. Snapshot creation was snapshot. Wait until the current
aborted!
snapshot is done. Then try the second
snapshot again.
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System (enclosure)
System is starting to work.
System is rebooting.
Normal.
System is shutting down.
System was shut down
The NAS-7400 shut down incorrectly the
abnormally.
last time.
CPU temperature is higher than
Allow the NAS-7400 to cool for several
50℃/122℉. System will shut
minutes. Then restart the NAS-7400 and
down.
check system temperature and fan
operation.
System temperature is higher
Be sure there is adequate air circulation
than 50℃/122℉. System will
around the NAS-7400.
shut down.
Replace the fan.
System fan speed is lower than
1500 RPM. Check the system
before continuing.
AC Power failure. System will shut Restore the AC power. Then restart the
NAS-7400.
down.
Disk Drives
Task X timeout on disk Y at LBA
A LBA error. Check the disk drives.
[address]
Check the RAID Volume. Replace the
Task X disk error on disk Y at LBA
[address] with status Z
disk drive or rebuild the RAID Volume as
needed.
S.M.A.R.T threshold exceeded on Check the disk drives. Replace the failed
disk X
drive.
BSL update on disk X at LBA
Bad sector on a disk drive. Check the
[address]
disk drives. Replace the disk drive if it
continues to receive BSL updates.
BSL log disk X at LBA [address]
Check the disk drives.
cleared
Delete Spare Disk
Delete a spare drive. Normal.
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RAID Volumes
Create [RAID name, RAID level
Create a RAID Volume. Normal.
and X number of disk drives]
Delete RAID X
Delete a RAID Volume. Normal.
Migration or Rebuilding on array X RAID Volume Migration or Rebuild has
started.
started. Normal.
Migration or Rebuilding on array X Progress report on RAID Volume
at Y%.
Migration or Rebuild. Normal.
Migration or Rebuilding on array X RAID Volume Migration or Rebuild was
paused at Y%.
paused temporarily by user action.
Migration or Rebuilding on array X RAID Volume Migration or Rebuild was
resumed at Y%.
paused and then resumed by user
action.
Migration or Rebuilding on array X RAID Volume Migration or Rebuild has
completed.
finished. Normal.
Migration or Rebuilding on array X RAID Volume Migration or Rebuild was
aborted at Y%
aborted (stopped) by user action.
Migration or Rebuilding on array X RAID Volume Migration or Rebuild has
aborted at Y% because of error.
aborted (stopped) because of an error.
Check the disk drives. Check the RAID
Volume.
RAID status: "OFFLINE". The
Check the disk drives. Replace the failed
NAS-7400 X volume Y is offline.
drive. Create a new RAID Volume.
RAID status: "CRITICAL". The
Check the disk drives. Replace the failed
NAS-7400 X volume Y is not
drive. The RAID Volume will rebuild
functioning correctly.
automatically.
RAID X had some errors.
Check the disk drives. Replace the failed
Formatting was aborted!
drive.
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8.8 Checking Enclosure Status in PASM
To check Enclosure status:
i.
Start PASM.
ii.
In the Tree, click on the “+” button beside the “System” icon.
iii.
Click on the “System Information” icon.
iv.
Click on the “Enclosure Information” tab.
Overheat icon
Failed fan icon
Out-of-spec
power icon
The Enclosure Information tab with malfunctions shown
The corrective action you take depends on the nature of the problem:
i.
ii.
If CPU or system temperature is above specification:

Be sure there is adequate air flow around the NAS-7400.

Be sure the ambient temperature is below 35℃ (95℉).

Check the fan speed.
If the fan speed is below specification, replace the NAS-7400’s disk
drive cooling fan.
iii.
If any power status is out-of-specification, replace the NAS-7400’s
power supply.
8.9 Resolving Connections with SmartSYNC
The SmartSYNC utility is designed to detect the NAS-7400 on your network.
If SmartSYNC does not detect your NAS-7400, check the following items:
i.
Be sure the NAS-7400 is powered up and fully booted.
ii.
The Power Button and System Status LED should be green.
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iii.
Be sure the NAS-7400 is properly connected to your network.
iv.
The Ethernet Activity LED should be green or blinking green.
v.
Be sure that SmartSYNC is looking on the same network where you
connected the NAS-7400.
Power Button
System Status
Ethernet
Activity LED
Power Button, System Status and Ethernet Activity LEDs
Multiple Network Connections
If your PC has multiple network connections, you must verify that
SmartSYNC is looking on the network where the NAS-7400 is installed:
i.
Open SmartSYNC.
ii.
In the dropdown menu, choose the IP address of the network
interface card connected to the network where you installed the
NAS-7400.
8.10 Solving Network Connection Problems
Most network connection problems are the result of poor connections.
When the NAS-7400 is fully booted and connected to the network, the
Ethernet Activity LED indicates status and activity:

Green – Network link is properly connected

Flashing Green – Network Activity

Dark – No Connection
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If your NAS-7400 is connected to your network but the Ethernet Activity LED
on your NAS-7400 is dark, check the following items:

Verify that the switch, hub, or facility network service connection
that you are using is operational.

Switches and hubs have LEDs that light when there is a connection
and flash when there is activity.

Network service connections generally do not have LEDs to verify
whether they actually are connected to the network. See your
Network Administrator for assistance.

Be sure the network cable is firmly attached to the NAS-7400
network connector at one end and to the network switch, hub, or
facility network connection at the other.

If the cable connections are good, remove the existing network
cable and install a known-good network cable.
8.11 Checking Your Email Inbox
If you enabled Mail Alert in PASM, the NAS-7400 will send you an email
message when a problem arises. Look for a message from “root.”
Email message from the NAS-7400.
8.12 Restoring the Default Password
Normally, you change your password in PASM.
If you changed the password and then forgot the new password, you can
reset the NAS-7400 to the default password: admin. Use a straightened
paper clip or the tip of a ball-point pen as a reset tool.
To reset the Administrator’s password:
i.
Verify that the NAS-7400 is fully booted.
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ii.
Insert your reset tool into the reset button hole on the back of the
NAS-7400.Press and hold the reset button for eight seconds, until
the System Status LED flashes three times.
iii.
The Administrator’s password is now reset to admin.
Reset Button
System Status
LED
Reset button and System Status LED
8.13 Resolving a Windows Firewall Issue
If you a running a personal firewall on your Windows PC, the firewall might
prevent the you from accessing the NAS-7400 over your network.
Follow this procedure to add an exception for the NAS-7400:
i.
From the Windows “Start menu >Settings > Network
Connections”. The Network Connections window opens.
Right-click on Local Area Connection and choose Properties from
the popup menu.
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ii.
The local Area Connection properties dialog box opens. Click on the
“Advanced” tab.
iii.
Click the “Settings” button.
iv.
The Windows Firewall dialog box opens. Click on the “Advanced”
tab.
v.
Under Network Connection Setting, click the “Settings” button.
vi.
The Advanced Settings dialog box opens. Click the “Add” button.
vii.
The Service Settings dialog box opens. In the Description of service
field, type PLANET NAS utility.
viii.
In the Name or IP address field, type the IP address of the
NAS-7400.
ix.
In the External Port field, type 49152.
x.
Click on the “UDP” option button.
xi.
In the Internal Port field, type 49152.
xii.
Click the “OK” button.
xiii.
Click the “OK” buttons in the Advanced Settings, Windows Firewall,
and Local Area Connection Properties dialog boxes.
Windows Firewall Advanced Service Settings
8.14 Frequently Asked Questions
Q1: The NAS-7400 worked OK until I turned it off. When I turned it on again,
my Windows network drive connection no longer works.
A1: When you powered up the NAS-7400, the DHCP server assigned a
different IP address to the NAS-7400. Here are two possible solutions:

You may be able to reset the NAS-7400’s IP address manually. Note
that changing the NAS-7400’s IP address may cause an IP address
conflict on your network. Check with your Network Administrator
before taking this action.
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
If you cannot restore the previous IP address, you must create new
network drives and printer connections.
Q2: When I start Windows, a message displays that says, “Could not
reconnect all network drives.”
A2: The NAS-7400 reconnects to your PC shortly after Windows starts. In
most cases, the NAS-7400 network drives will be available by the time you
click on them.
Q3: The NAS Setup Wizard cannot access the NAS-7400 over the network.
A3: If you a running a personal firewall on your Windows PC, the firewall
might prevent you from accessing folders on the NAS-7400. You must do
one of the following actions:

Disable the firewall

Add an exception for the NAS-7400
Q4: I tried to connect my NAS-7400 as a network drive using SmartSYNC,
but Windows displayed an error message.
A4: There might be an IP address conflict between the NAS-7400 and
another device on your network. See your Network Administrator for
assistance.
Q5: I cannot log into the NAS-7400 with through the AD Domain.
A5: Be sure you use a “domain name\user name” when you log into the
NAS-7400 using SMB, FTP, or AFP. You must use the “\” character.
Many FTP clients do not support a space in the domain name or user name.
Also, the NAS-7400 does not support a user home directory.
Q6: How does the NAS-7400 integrate into an NIS Domain?
A6: If the NIS domain account or group name is the same as the NAS-7400,
the NAS-7400 will apply them to its account or group.
If the NAS-7400 joins a NIS Domain, joining only affects the NFS service and
Quota settings. The other services are not affected.
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Q7: How are non-ASCII folder file names displayed?
A7: The NAS-7400 supports Unicode, so you can use non-ASCII characters
in your folder names. Windows 98 and ME do not support Unicode, so they
cannot display your folder names properly. But you can still access your
folders.
Q8: I tried to copy a Windows shortcut to my network drive, but an error
message says there is not enough free disk space.
A8: Normally, you can copy a Windows shortcut to a network drive. However,
if the network drive is a USB drive or memory stick with FAT32 file format,
the NAS-7400 might not recognize the shortcut and prevent you from
copying it.
If this situation occurs, choose a different folder in which to copy the
shortcut.
Q9: Does NAS-7400 support a USB drive or memory stick with FAT16 file
format?
A9: No. If you attach the FAT16 USB drive or memory stick to NAS-7400,
you can see the files on it. But if you attempt to copy files to the drive or
memory stick, Windows might display a disk full message.
Q10: How do I remove a USB drive or memory stick from the NAS-7400?
A10: Be sure that no files on the USB drive or memory stick are still open.
Then unplug the USB drive or memory stick from the NAS-7400. The
NAS-7400 automatically un-mounts the USB drive or memory sticks.
Q11: Can I do a One Touch Backup or a regular Backup on a protected folder
or file on my Windows PC?
A11: No. Windows does not allow SmartSYNC to access protected folders
and files. If you want to perform a backup, you must first disable protection
on your folders and files.
Q12: Which FTP clients are compatible with the NAS-7400’s FTP server?
A12: We recommend FTP clients that support Unicode, such as Filezilla or
Smart FTP for Windows, Filezilla for Linux, and Transmit v3.5.5 for
Macintosh.
If your FTP client does not support Unicode, only use ASCII characters to
name your shared folders on NAS-7400.
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Q13: I cannot find the DLNA Server tab under Protocol Control in PASM.
A13: You must download and install the DLNA plug-in on your NAS-7400 to
access this feature.
Q14: Can I move the disk drives from one NAS-7400 to a different
NAS-7400?
A14: Yes. However, to access the RAID Volume on the new NAS-7400, you
must run the Recover function. When NAS-7400’s memory does not match
the RAID Volume on the disk drives, the RAID Volume is considered invalid
and the Recover function becomes available.
Q15: I set up email alert recipients but they never receive any messages.
A15: In most cases, you must setup SMTP authentication in order for your
alert messages to pass your SMTP server.
Q16: Can NAS-7400 handle jumbo frames?
A16: Yes. But you must set the maximum frame size in PASM.
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Appendix A: Maintenance
Upgrading the Firmware
Follow this procedure to upgrade the firmware on your NAS-7400.
Downloading the Upgrade File
To download the upgrade file:
i.
Download the latest firmware upgrade file from the PLANET website
onto your PC.
ii.
Copy the firmware upgrade file from your PC to a folder on the
NAS-7400.
Installing the Upgrade File
i.
Start the PASM interface.
ii.
In the Tree, click on the + beside the Management icon.
iii.
Click on the System Upgrade icon.
iv.
From the Volume dropdown menu, choose the Volume that has the
folder with the firmware image file.
v.
From the Folder dropdown menu, choose the Folder that contains
the firmware upgrade file.
vi.
In the File Name field, type the name of the firmware upgrade file.
vii.
Click the OK button to begin the upgrade.
viii.
The upgrade takes about two to three minutes.
Note
Do not disconnect the power or shut down the NAS-7400 while
the upgrade is running!
ix.
When the upgrade is done, a system message appears.
x.
Click the OK button on the system message.
Rebooting the NAS-7400
To reboot the NAS-7400 after a firmware upgrade:
i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Reboot / Shutdown icon.
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iii.
Click on the Reboot option.
iv.
Click the OK button.
v.
In the confirmation box, click the OK button.
vi.
The reboot runs automatically. When the NAS-7400 is fully booted:

The System Status LED turns green (right)

The buzzer beeps one time (if the buzzer is enabled)
System Status LED
Installing Application Plug-in
Application plug-in is enhancements to NAS-7400’s capabilities. The DLNA
server, which enables NAS-7400 to support the UPnP protocol, is one
example of an application plug-in.
Follow this procedure to install an application plug-in on your NAS-7400.
Downloading the Plug-in File
i.
To download the plug-in file:
ii.
Download the plug-in file you want from the PLANET website onto
your PC.
iii.
Copy the plug-in file from your PC to a folder on the NAS-7400.
Installing the Plug-in File
i.
Please copy the plug-in file from your PC to a folder on the NAS-7400.
ii.
Start the PASM interface.
iii.
Please click on the "File & Print Application Plug-ins/ icon. Click on the
Application Plug-ins icon.
iv.
From the "Volume" dropdown menu, choose the Volume that has the
folder with the plug-in file.
v.
From the Folder dropdown menu, choose the Folder that contains the
plug-in file.
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vi.
In the File Name field, type the name of the plug-in file.
vii.
Click the OK button to begin the installation.
Note
Do not disconnect the power or shut down the NAS-7400 while
the installation is running!
When the installation is done, a system message appears.
Click the OK button on the system message.
Rebooting the NAS-7400
To reboot the NAS-7400 after a plug-in installation:
i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Reboot / Shutdown icon.
iii.
Click on the Reboot option.
iv.
Click the OK button.
v.
In the confirmation box, click the OK button.
vi.
The reboot runs automatically. When the NAS-7400 is fully booted:
vii.
The System Status LED turns green (right)
viii.
The buzzer beeps one time (if the buzzer is enabled)
System Status LED
Replacing the Fan
Follow this procedure to replace the disk drive cooling fan on the NAS-7400:
Shutdown and Disconnect
i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Reboot / Shutdown icon.
iii.
Click the Shutdown option and click the OK button.
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iv.
In the confirmation box, click the OK button.
v.
Wait until the LEDs on the front of the NAS-7400 go dark.
vi.
Disconnect the power cord, network cable, and USB cable.
Remove and Replace the Fan
i.
Remove the four screws on the back of the enclosure.
ii.
Carefully remove the back panel from the enclosure.
iii.
Disconnect the fan power harness from its connector on the
motherboard.
iv.
Gently pull the two retainer clips away from the cooling fan.
v.
Lift the cooling fan off the locating pins.
vi.
Check the direction arrow on the new fan to be sure it blows
outward.
vii.
Align the new fan with the locating pins on the back panel and
gently press the fan into place on the panel.
viii.
The fan snaps into place between the retainer clips.
ix.
Reconnect the fan power harness to its connector on the
motherboard.
x.
Place the back panel onto the enclosure and install the four screws
to attach the back panel to the enclosure.
System
Status
Power Button
Reconnect and Power-up
i.
Reconnect the power cord, network cable, and USB cable.
ii.
Press the Power Button on the front of the NAS-7400 (right).When
the NAS-7400 is fully booted:

The System Status LED turns green

The buzzer beeps one time (if the buzzer is enabled)
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Replacing the Power Supply
Follow this procedure to replace the power supply on the NAS-7400:
Shutdown and Disconnect
i.
In the Tree, click on the + beside the System icon.
ii.
Click on the Reboot / Shutdown icon.
iii.
Click the Shutdown option and click the OK button.
iv.
In the confirmation box, click the OK button.
v.
Wait until the LEDs on the front of the NAS-7400 go dark.
vi.
Disconnect the power cord, network cable, and USB cable.
vii.
Open the front door, remove the disk drive carriers, and set aside
the carriers.
Disassemble the Enclosure
i.
Remove the four screws on the back of the enclosure.
ii.
Carefully remove the back panel from the enclosure.
iii.
Disconnect the fan power harness from its connector on the
motherboard, then set side the back panel.
iv.
Pick up the NAS-7400 and turn the NAS-7400 upside down.
v.
Remove the five screws from the bottom of the enclosure.
vi.
Gently pull the silver side panel away from the chassis.
vii.
Gently slide the blue side panel forward (toward the disk drive end),
then away from the chassis.
viii.
Lift the bottom panel from the back end and slide it off the chassis.
Remove and Replace the Power Supply
i.
Remove the three screws that attach the power supply at the back
panel.
ii.
One screw is beside the power connector, two screws are beside the
power supply fan.
iii.
Remove the screw attaching the power supply to the NAS-7400
chassis, inside near the wiring harness.
iv.
Pull the power supply wiring harness from underneath the chassis
and carefully lift the power supply out of the chassis.
v.
Disconnect the power supply wiring harness from the power
connector on the motherboard.
vi.
Remove the angle bracket from the old power supply.
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vii.
Attach the angle bracket to the new power supply.
viii.
Connect the power supply wiring harness to the power connector
on the motherboard.
ix.
Place the power supply onto the chassis.
x.
Be sure all of the screw holes line up.
xi.
Gently push the power supply wiring harness into the chassis.
xii.
Be sure to route the wires are away from metal edges.
xiii.
Install the screw attaching the power supply to the NAS-7400
chassis, inside near the wiring harness.
xiv.
Install the three screws that attach the power supply to the back
panel.
xv.
One screw is beside the power connector, two screws are beside the
power supply fan.
Reassemble the enclosure
i.
Place the bottom panel onto the NAS-7400 chassis.
ii.
The bottom panel locks under the front (disk drive end) panel.
iii.
Place the blue side panel beside the NAS-7400 chassis and slide it
into place.
iv.
Place the silver side panel onto the chassis.
v.
The silver panel snaps into place.
vi.
Install the five screws that attach the bottom of the enclosure.
vii.
Turn the enclosure over and place it on its feet.
viii.
Reconnect the fan power harness to its connector on the
motherboard.
ix.
Place the back panel onto the enclosure and install the four screws
to attach the back panel to the enclosure.
Reconnect and Power-up
i.
Reconnect the power cord, network cable, and USB cable.
ii.
Reinstall the disk drive carriers into the NAS-7400 and close the
front door.
iii.
Press the power button on the front of the NAS-7400 (right). When
the NAS-7400 is fully booted:

The System Status LED turns green

The buzzer beeps one time (if the buzzer is enabled)
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System
Status
Power Button
Connection Problems after Restart
If your NAS-7400’s network settings were set to Obtain an IP address
automatically, your DHCP server might assign a different IP address to the
NAS-7400 when you restart the NAS-7400 after is was shutdown for repairs.
This condition does not apply if you assigned your NAS-7400’s IP address
manually.
If you experience network drive or printer connection failures, check the
NAS-7400’s current IP address. If the NAS-7400’s IP address has changed,
your previous network drives and printer connections will no longer work.
Here are two possible solutions:

You may be able to reset the NAS-7400’s IP address manually. Note
that changing the NAS-7400’s IP address may cause an IP address
conflict on your network. Check with your Network Administrator
before taking this action.

If you cannot restore the previous IP address, you must create new
network drives and printer connections.
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Appendix B Specification
Product
4-Bay SATA NAS RAID Server
Model
NAS-7400
Hardware Specification
Supported HDD
Four 3.5”, SATA I/II interface
LAN Connector
One RJ-45 Interface (10/100/1000Mbps)
Standards
IEEE 802.3, IEEE 802.3u, IEEE802.3ab
USB Connector
2 x USB 1.1/2.0 Compatible (Type A)
USB Connectivity
Print Server, External HDD connection, APC
Smart UPS
Support Protocol
TCP/IP, HTTP, FTP, SMB
Client OS
Windows, Mac OS, Linux/Unix
System Configuration
Windows Base utility, Web Browser
Supported Concurrent
Up to 16
Users
Max. User Account
Up to 512
Share Folder
Up to 1024
File Language Format
6 (English, French, German, Italian, Spanish
and Russian)
Environment Specifications
Dimension (W x D x H)
230 x 188 x 153(W x D x H)
Power
Input Voltage: 100-240V AC, 4A-2A, 50-60Hz
FUSE: 6.3A / 250V
Operating Environment
Operating temperature: 5~35 Degree C
Storage temperature: -10~60 Degree C
Relative Humidity:10~85 %( non-condensing)
Emission
FCC, CE
145
EC Declaration of Conformity
For the following equipment:
*Type of Product
*Model Number
: 4-Bay SATA NAS RAID Server
: NAS-7400
* Produced by:
Manufacturer‘s Name : Planet Technology Corp.
Manufacturer‘s Address : 11F, No. 96, Min Chuan Road, Hsin Tien,
Taipei, Taiwan, R.O.C.
is herewith confirmed to comply with the requirements set out in the Council Directive on the
Approximation of the Laws of the Member States relating to Electromagnetic Compatibility
(89/336/EEC, 92/31/EEC, 93/68/EEC).
For the evaluation regarding the Electromagnetic Compatibility, the following standards were
applied:
EN 55022
CISPR 22
ICES-003
EN 61000-3-2
EN 61000-3-3
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
(2006, Class B)
(1997 + A1 :2000, Class B)
(2004, Class B)
(2000)
(1995+A1: 2001)
(1998+A1: 2001+A2: 2003)
(2001)
(2002)
(1995 + A1:2000 + A2:2001)
(2001)
(2001)
(2001)
(2001)
Responsible for marking this declaration if the:
⌧ Manufacturer
Authorized representative established within the EU
Authorized representative established within the EU (if applicable):
Company Name:
Planet Technology Corp.
Company Address:
11F, No.96, Min Chuan Road, Hsin Tien, Taipei, Taiwan, R.O.C
Person responsible for making this declaration
Name, Surname
Position / Title :
Taiwan
Place
Jonas Yang
Product Manager
6
th
April, 2008
Date
Legal Signature
PLANET TECHNOLOGY CORPORATION
e-mail: sales@planet.com.tw
http://www.planet.com.tw
11F, No. 96, Min Chuan Road, Hsin Tien, Taipei, Taiwan, R.O.C. Tel:886-2-2219-9518 Fax:886-2-2219-9528
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