LG WD1409HPW Owner’s Manual

OWNER’S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
WD1409HPW
MFL67890435
www.lg.com
TABLE OF CONTENTS
This manual is produced for a group of products
and may contain images or content different from
the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS.......................................03
Important Safety Instructions................................................................05
INSTALLATION........................................................08
Specifications.......................................................................................08
Accessories..........................................................................................09
Installation Place Requirements...........................................................10
Unpacking and Removing Shipping Bolts (Transit bolts)�������������������� 11
Using Non-Skid Pads (Optional)..........................................................12
Wooden Floors (Suspended Floors).....................................................12
Leveling the Washing Machine.............................................................13
Connecting Inlet Hose..........................................................................13
Installation of Drain Hose.....................................................................16
Electrical Connections (In the UK Only)...............................................16
OPERATION............................................................17
Using the Washing Machine.................................................................17
Sorting Iaundry.....................................................................................18
Adding Cleaning Products....................................................................19
Control Panel........................................................................................21
Programme Table.................................................................................22
Option Cycle.........................................................................................27
Dry (Optional).......................................................................................29
Using Smart Function (Optional)..........................................................31
MAINTENANCE.......................................................32
Cleaning your Washing Machine..........................................................32
Cleaning the Water Inlet Filter..............................................................32
Cleaning the Drain Pump Filter............................................................33
Cleaning the Dispenser Drawer...........................................................34
Tub Clean (Optional)............................................................................34
Caution on Freezing During Winter......................................................35
Using the Smart Diagnosis™ Function ...............................................37
TROUBLESHOOTING.............................................38
Diagnosing Problems...........................................................................38
Error Messages....................................................................................40
ENGLISH
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.
This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING - This indicates that the failure to follow the instructions
can cause serious injury or death.
CAUTION - This indicates that the failure to follow the instructions
can cause the minor injury or damage the product.
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
following.
CHILDREN IN THE HOUSEHOLD
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they do
not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
WARING - To avoid a fire
Do not wash clothes or items that have any contaminants of
flammable solvents or substances. Do not clean the product or expose it to
flammable substances.
03
GROUNDING REQUIREMENTS
WARNING
For your safety, the information in this manual must be followed to
minimize the risk of fire, explosion, or electric shock, or to prevent
property damage, injury to persons, or death.
••This appliance must be grounded. In the event of malfunction or breakdown, grounding
will reduce the risk of electric shock by providing a path of least resistance for electric
current.
••This appliance is equipped with a cord having an equipment-grounding conductor and
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
••Improper connection of the equipment-grounding conductor can result in risk of electric
shock. Check with a qualified electrician or service person if you are in doubt as to
whether the appliance is properly grounded.
••Do not modify the plug provided with the appliance. If it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
04
ENGLISH
Important Safety Instructions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
following.
Installation
Operation
••Never attempt to operate this appliance
if it is damaged, malfunctioning, partially
disassembled, or has missing or broken
parts, including a damaged cord or plug.
It can cause electric shock or injury.
••Only an authorized repair person from
an LG Electronics service centre should
disassemble, repair, or modify the
product. Improper service may cause
injury, electric shock or fire.
••This appliance is heavy. Two or more
people may be needed to install and
move the appliance. Failure to do so
can result in injury.
••Do not spray the water inside or outside
the product to clean it. Water can
damage the insulation, causing electric
shock or fire.
••Do not store or install this appliance
where it will be exposed to temperatures
below freezing or exposed to outdoor
weather conditions such as wind rain
and direct sunlight. Failure to do so can
result in leakage, fire or electric shock.
••Keep the area underneath and around
your appliances free of combustible
materials such as lint, paper, rags,
chemicals, etc. Improper use can cause
fire or explosion.
••Tighten the drain hose to avoid
separation. Splashing of water may
cause electric shock.
••If the supply cord is damaged, it must
be replaced by the manufacturer or
its service agents or similarly qualified
person in order to avoid a hazard.
••The appliance must not be installed
behind a lockable door, a sliding door
or a door with a hinge on the opposite
side to that of the tumble dryer, in such
a way that a full opening of the tumble
dryer door is restricted.
••Do not put living animals, such as pets
into the product. It may cause injury.
••Do not leave this appliance door open.
Children may hang on the door or crawl
inside the appliance, causing damage
or injury.
••Do not wash rugs, mats, shoes or pet
blankets, or any other items other than
clothes or sheets, in this machine.
••Never reach into this appliance while
it is operating. Wait until the drum has
completely stopped. Failure to do so
may result in injury.
05
••Do not load any laundry articles that
have been cleaned in, washed in,
soaked in, or spotted with combustible
or explosive substances (such as
wax, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene,
vegetable oil, cooking oil, etc.). Improper
use can cause fire or an explosion.
••In case of a water leak, stop using the
product and contact an LG Electronics
service centre. Unplug the unit from the
power and turn off the taps in the event
of a water leak.
••Do not lean or push down on the door
whilst it is open. Doing so can damage
the door and cause the machine to
topple over causing injury.
••Use new hose-sets supplied with the
appliance. Reusing old hoses can cause
a water leak and subsequent property
damage.
••Do not touch the door during steam
cycles, drying or high-temperature
washing on models with these features.
The door surface can become very hot.
Allow the door lock to release before
opening the door. Failure to do so may
result in injury.
••Do not use inflammable gas and
combustible substances (benzene,
gasoline, thinner, petroleum, alcohol,
etc.) around the product. It may cause
explosion or fire.
06
••If the drain hose or inlet hose is frozen
during winter, use it only after thawing.
Freezing may cause fire or electric
shock, and frozen parts may cause
product malfunction or reduction in
product life span.
••Keep all washing detergents, softener
and bleach away from children. These
products contain poisonous materials.
••Do not plug multiple products into
multiple socket-outlets or extension
cords. This can cause fire.
••Remove the power plug when you clean
the product. Not removing the plug may
result in electric shock or injury.
••Do not touch the power plug with wet
hands. It can cause the electric shock
or injury.
••When pulling out the power plug from
an outlet, hold the power plug, not the
cable. Damage of the cable can cause
the electric shock or injury.
••Do not bend the power cable
excessively or place a heavy object on
top of it. Damage of the power cable
can cause electric shock or fire.
••This appliance must only be used
for domestic household purposes
and should not be used in mobile
applications.
••Do not dry unwashed items in the
appliance.
••Items that have been soiled with
substances such as cooking oil,
vegetable oil, acetone, alcohol, petrol,
kerosene, spot removers, turpentine,
waxes and wax removers should be
washed in hot water with an extra
amount of detergent before being dried
in the appliance.
••Fabric softeners or other similar
products should be used according to
the fabric softener instructions.
••Remove all objects from pockets such
as lighters and matches.
••Oil-affected items can ignite
spontaneously, especially when
exposed to heat sources such as in a
tumble dryer. The items become warm,
causing an oxidation reaction in the
oil. Oxidation creates heat. If the heat
cannot escape, the items can become
hot enough to catch fire. Piling, stacking
or storing oil-affected items can prevent
heat from escaping and so create a fire
hazard.
••If it is unavoidable that fabrics that
contain vegetable or cooking oil or
have been contaminated by hair care
products be placed in a tumble dryer
they should first be washed in hot water
with extra detergent - this will reduce,
but not eliminate, the hazard.
Disposal
••Never stop this appliance before the
end of the drying cycle unless all items
are quickly removed and spread out so
that the heat is dissipated.
••Before discarding an old appliance,
unplug it. Render the plug useless.
Cut off the cable directly behind the
appliance to prevent misuse.
••This appliance is not to be used if
industrial chemicals have been used for
cleaning.
••Dispose of the packaging material (such
as vinyl and styrofoam) away from
children. The packaging material can
suffocate a child.
••Items such as foam rubber (latex foam),
shower caps, waterproof textiles, rubber
backed articles and clothes or pillows
fitted with foam rubber pads should not
be dried in this appliance.
••Remove the door to the washing
compartment before this appliance is
removed from service or discarded to
avoid the danger of children or small
animals getting trapped inside. Failure
to do so can result in serious injury to
persons or death.
07
ENGLISH
Technical Safety for Using the
Tumble Dryer
INSTALLATION
Specifications
Transit bolts.
(Must be removed
before use)
Power plug
Drawer
Control panel
Drum
Door
Drain hose
Drain plug
Drain pump filter
Cover cap
(Location may
vary depending on
products)
Adjustable feet
••Power supply : 220‒240 V~, 50 Hz
••Size : 600 mm (W) X 640 mm (D) X 850 mm (H)
••Product weight : 71 kg
••Wash Capacity : 9 kg (Wash) / 5 kg (Dry)
2
••Permissible water pressure : 0.1 - 0.8 MPa (1.0 - 8.0 kgf / cm )
••The external hot water supply MUST NOT exceed 65°C
••Permissible cold water temperature : 4 - 25°C
••No further backflow protection required for connection to the water supply.
••The appearance and specifications may be varied without notice to improve the units
quality.
••Specifications subject to change by manufacturer.
08
ENGLISH
Accessories
Cold Inlet hose
(1EA)
(Option : Hot (1EA))
Spanner
Elbow Bracket
Anti–slip sheets Caps for covering
Tie strap
(for securing drain
(2EA)
shipping bolt holes (Optional in some
hose)
(Optional in some
countries only)
countries only)
09
Installation Place Requirements
Location
•• Do not install your washing machine in rooms where
freezing temperatures may occur. Frozen hoses may
burst under pressure. The reliability of the electronic
control unit may be impaired at temperatures below
freezing point.
•• Please ensure that when the washing machine is
installed, it is easily accessible for an engineer in the
event of a breakdown.
10 cm
2 cm
2 cm
Level floor : Allowable slope under the entire washing
machine is 1°.
Power outlet : Must be within 1.5 meters of either side
of the location of the washing machine.
•• Do not overload the outlet with more than one
appliance.
Additional Clearance : For the wall, 10 cm: rear
/2 cm: right & left side
•• Do not place or store laundry products on top of the
washing machine at any time.
•• These products may damage the finish or controls.
•• With the washing machine installed, adjust all four feet
using the transit bolt spanner provided to ensure the
appliance is stable, and a clearance of approximately
20 mm is left between the top of the washing machine
and the underside of any work-top.
•• This equipment is not designed for maritime use or for
use in mobile installations such as caravans, aircraft
etc.
Electrical Connection
•• Do not use an extension cord or double adapter.
•• Always unplug the washing machine and turn off the
water supply after use.
•• Connect the washing machine to an earthed socket in
accordance with current wiring regulations.
Positioning
•• Install the washing machine on a flat hard floor.
•• Make sure that air circulation around the washing
machine is not impeded by carpets, rugs, etc.
•• Never try to correct any unevenness in the floor with
pieces of wood, cardboard or similar materials under
the washing machine.
•• If it is impossible to avoid positioning the washing
machine next to a gas cooker or other heat sources,
an insulation (85x60 cm) panel covered with aluminum
foil on the side facing the cooker or heat source must
be inserted between the two appliances.
10
•• The washing machine must be positioned so that the
plug is easily accessible.
•• Repairs to the washing machine must only be carried
out by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local service centre.
•• If the washing machine is delivered in winter and
temperatures are below freezing, place the washing
machine at room temperature for a few hours before
putting it into operation.
1
Lift the washing machine off the foam base.
•• After removing the carton and shipping material,
lift the washing machine off the foam base. Make
sure the tub support comes off with the base
and is not stuck to the bottom of the washing
machine.
•• If you must lay the washing machine down to
remove the carton base, always protect the side
of the washing machine and lay it carefully on
its side. DO NOT lay the washing machine on its
front or back.
3
Install the hole caps.
•• Locate the hole caps included in the accessory
pack and install them in the shipping bolt holes.
Cap
NOTE
•• Save the bolt assemblies for future use. To
prevent damage to internal components, DO NOT
transport the washing machine without reinstalling
the shipping bolts.
•• Failure to remove shipping bolts and retainers
during installation, may cause severe vibration
and noise, which can lead to permanent damage
to the washing machine. The cord is secured to
the back of the washing machine with a shipping
bolt to help prevent operation with shipping bolts
in place.
Tub Support
(Optional)
2
Carton base
Remove the bolt assemblies.
•• Starting with the bottom two shipping bolts, use
the spanner (included) to fully loosen all shipping
bolts by turning them counterclockwise. Remove
the bolt assemblies by wiggling them slightly
while pulling them out.
Retainer
Shipping
bolt
11
ENGLISH
Unpacking and Removing
Shipping Bolts (Transit bolts)
Using Non-Skid Pads (Optional)
If you install the washing machine on a slippery surface,
it may move because of excessive vibration. Incorrect
leveling may cause malfunction through noise and
vibration. If this occurs, install the non-skid pads under
the leveling feet and adjust the level.
1
2
3
Clean the floor to attach the non-skid pads.
•• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains, the
non-skid pads may slip.
Adjust the level after placing the washing machine
in the installation area.
Place the adhesive side of the non-skid pad on the
floor.
•• It is most effective to install the non-skid pads
under the front legs. If it is difficult to place the
pads under the front legs, place them under the
back legs.
This side up
Adhesive side
Wooden Floors (Suspended
Floors)
•• Wooden floors are particularly susceptible to vibration.
•• To reduce vibration we recommend you place rubber
cups at least 15 mm thick under each foot of the
washing machine, secured to at least two floor beams
with screws.
Rubber Cup
•• If possible install the washing machine in one of the
corners of the room, where the floor is more stable.
•• Fit the rubber cups to reduce vibration.
•• You can obtain rubber cups (p/no.4620ER4002B) from
an LG Service Centre.
NOTE
•• Proper placement and leveling of the washing
machine will ensure long, regular, and reliable
operation.
•• The washing machine must be 100% horizontal
and stand firmly in position.
•• It must not ‘Seesaw’ across corners under the
load.
•• The installation surface must be clean, free from
floor wax and other lubricant coatings.
•• Do not let the feet of the washing machine get
wet. Failure to do so may cause vibration or noise.
4
12
Ensure the washing machine is level.
•• Push or rock the top diagonal edges of the
washing machine firmly to make sure that the
washing machine does not rock. If the washing
machine rocks, level the washing machine again.
ENGLISH
Leveling the Washing Machine
Connecting Inlet Hose
If the floor is uneven, turn the adjustable feet as required
(Do not insert pieces of wood etc. under the feet). Make
sure that all four feet are stable and resting on the floor
and then check that the appliance is perfectly level (Use
a spirit level).
•• Water supply pressure must be between 0.1 MPa and
0.8 MPa (1.0‒8.0 kgf/cm2).
•• Once the washing machine is level, tighten the lock
nuts up towards the base of the washing machine. All
lock nuts must be tightened.
Raise
Lower
Lock Nut
Tighten all 4
locknuts securely
•• Diagonal Check
When pushing down the edges of the washing
machine top plate diagonally, the washing machine
should not move up and down at all (Check both
directions). If the washing machine rocks when
pushing the machine top plate diagonally, adjust the
feet again.
•• Do not strip or crossthread when connecting inlet hose
to the valve.
•• If the water supply pressure is more than 0.8 MPa, a
decompression device should be installed.
•• Periodically check the condition of the hose and
replace the hose if necessary.
Checking the Rubber Seal on the Inlet
Hose
Two rubber seals are supplied with the water inlet hoses.
They are used for preventing water leaks. Make sure
they are present when connecting the inlet hoses. Firmly
hand tighten the inlet hoses. Do not overtighten or use
and mechanical devises to tighten the inlet hoses.
Hose connector
Rubber seal
NOTE
•• Timber or suspended type flooring may contribute
to excessive vibration and unbalance.
•• Do not install the washer on a raised platform,
plinth or stand, unless it is manufactured and
specified for its purpose by LG Electronics.
Hose connector
Rubber seal
13
Connecting Hose to Water Tap
Connecting screw-type hose to tap with thread
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four fixing screws.
4
Push the inlet hose vertically upwards so that the
rubber seal within the hose can adhere completely
to the tap and then tighten it by screwing it to the
right.
Screw the hose connector onto the water supply tap.
Connecting screw-type hose to tap without
Plate
thread
1
Loose the four fixing screws.
Upper
connector
Inlet hose
Rubber
seal
Connecting one touch type hose to tap without
Fixing screw
thread
1
2
Unscrew the adapter ring plate and loose the four
fixing screws.
Remove the guide plate if the tap is too large to fit
the adapter.
Guide plate
Ring plate
2
Remove the guide plate if the tap is too large to fit
the adapter.
Guide plate
14
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the adapter ring plate and the four fixing
screws.
ENGLISH
3
Connecting Hose to Washing Machine
Make sure that there are no kinks in the hose and that
they are not crushed.
When your washing machine has two valves.
•• The Inlet hose with the red connector is for the hot
water tap.
4
Pull the connector latch plate down, push the inlet
hose onto the adapter, and release the connector
latch plate. Make sure the adapter locks into place.
NOTE
Latch plate
•• After completing connection, if water leaks from
the hose, repeat the same steps.
Use the most conventional type of tap for the
water supply.
Using the horizontal tap
NOTE
•• After connecting the inlet hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, etc.) in the water
lines. Let the water drain into a bucket, and check
the water temperature.
Horizontal tap
Extension tap
Square tap
15
Installation of Drain Hose
•• The drain hose should not be placed higher than 100
cm above the floor. Water in the washing machine
may not drain or may drain slowly.
•• Securing the drain hose correctly will protect the floor
from damage due to water leakage.
Electrical Connections (In the UK
Only)
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow: Earth
Blue: Neutral
•• If the drain hose is too long, do not force it back into
the washing machine. This will cause abnormal noise.
Brown: Live
This appliance must be earthed.
Green and
Yellow (Earth)
Brown (Live)
about 100 cm
about 145 cm
Blue (Neutral)
Fuse
max. 100 cm
Cord grip

about 105 cm
•• When installing the drain hose to a sink, secure it
tightly so that it cannot fall out due to the water forces
when draining.
•• Securing the drain hose correctly will protect the floor
from damage due to water leakage.
As the colours of the wires in the mains lead of this
apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed
as follows:
The green and yellow wire must be connected to the
terminal in the plug which is marked with the letter E or
by the earth symbol ( ) or coloured Green or Green
and Yellow.
The blue wire must be connected to the terminal which
is marked with the letter N or coloured Black.
The brown wire must be connected to the terminal which
is marked with the letter L or coloured Red.
If a 13 amp (BS 1363) plug is used, fit a 13 amp BS
1362 fuse.
Laundry tub
16
Tie strap
max. 100 cm
max. 100 cm
Hose
retainer
Using the Washing Machine
4
Choose the desired washing cycle.
5
Begin cycle.
6
End of cycle.
Before the first wash, select a cycle (Cotton 60 °C, add
a half load of detergent), allow the washing machine
to wash without clothing. This will remove residue and
water from the drum that may have been left during
manufacturing. Use Front Loader Detergent only.
1
2
•• Press the Cycle button repeatedly or turn the
cycle selector knob until the desired cycle is
selected.
Sort laundry and load items.
•• Sort laundry by fabric type, soil level, colour and
load size as needed. Open the door and load
items into the washing machine.
•• Press the Start/Pause button to begin the cycle.
The washing machine will agitate briefly without
water to measure the weight of the load. If the
Start/Pause button is not pressed within 5
minutes, the washing machine will shut off and
all settings will be lost.
Add cleaning products and/or detergent and
softener.
•• Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate areas
of the dispenser.
3
ENGLISH
OPERATION
•• When the cycle is finished, a melody will sound.
Immediately remove your clothing from the
washing machine to reduce wrinkling. Check
around the door seal when removing the load for
small items that may be caught in the seal.
Turn on the washing machine.
•• Press the Power button to turn ON the washing
machine.
17
Sorting Iaundry
1
3
Look for a care label on your clothes.
•• This will tell you about the fabric content of your
garment and how it should be washed.
•• Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Delicate
Caring before loading.
•• Combine large and small items in a load. Load
large items first.
•• Large items should not be more than half the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.
•• Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
washing machine and your clothes.
Hand wash
Do not wash
2
Sorting laundry.
•• To get the best results, sort clothes into loads
that can be washed with the same wash cycle.
•• Different fabrics need to be washed at varying
temperatures and spin speeds.
•• Always sort dark colours from pale colours and
whites. Wash separately as dye and lint transfer
can occur causing discolouration of white and
pale garments. If possible, do not wash heavily
soiled items with lightly soiled ones.
•• Close zippers, hooks and strings to make sure
that these items don’t snag on other clothes.
•• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.
•• Check the folds of the flexible gasket (gray) and
remove any small articles.
•• Check inside the drum and remove any items
from a previous wash.
–– Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
–– Colour (White, Lights, Darks)
Separate white fabrics from coloured fabrics.
–– Lint (Lint producers, Collectors)
Wash lint producers and lint collectors
separately.
18
•• Remove any clothing or items from the flexible
gasket to prevent clothing and gasket damage.
Detergent Dosage
•• Detergent should be used according to the instruction
of the detergent manufacturer and selected according
to type, colour, soiling of the fabric and washing
temperature.
•• If too much detergent is used, too many suds can
occur and this will result in poor washing results or
cause heavy loading on the motor and a potential
malfunction.
NOTE
•• Do not let the detergent harden.
Doing so may lead to blockages, poor rinse
performance or odour.
•• Full load : According to manufacturer’s
recommendation.
•• Part load : 3/4 of the normal amount
•• Minimum load : 1/2 of full load
•• If you wish to use liquid detergent follow the guidelines
provided by the detergent manufacturer.
Adding Detergent and Fabric Softener
•• You can pour liquid detergent directly into the
main detergent drawer if you are starting the cycle
immediately.
•• Main wash only →
•• Do not use liquid detergent if you are using Time
delay, or if you have selected Pre Wash, as the liquid
may harden.
•• If too many suds occur, reduce the detergent amount.
•• Detergent usage may need to be adjusted for water
temperature, water hardness, size and soil level of the
load. For best results, avoid oversudsing.
•• Refer to the label of the clothes, before chooseing the
detergent and water temperature:
•• When using the washing machine, use designated
detergent for each type of clothing only:
–– General powdered detergents for all types of fabric
ENGLISH
Adding Cleaning Products
Adding detergent
•• Pre wash+Main wash →
NOTE
•• Too much detergent, bleach or softener may
cause an overflow.
•• Be sure to use the appropriate amount of
detergent.
Adding fabric softener
•• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener, which
may stain clothes. Close the dispenser drawer slowly.
–– Powdered detergents for delicate fabric
–– Liquid detergents for all types of fabric or
designated detergents only for wool
•• For better washing performance and whitening, use
detergent with the general powdered bleach.
•• Detergent is flushed from the dispenser at the
beginning of the cycle.
19
•• Do not leave the fabric softener in the detergent
drawer for more than 2 days (Fabric softener may
harden).
Using tablet
1
Open the door and put tablets into the drum.
2
Load the laundry into the drum and close the door.
•• Softener will automatically be added during the last
rinse cycle.
•• Do not open the drawer when water is being supplied.
•• Solvents (benzene, etc) must not be used.
NOTE
•• Do not pour fabric softener directly on the clothes.
Adding water softener
•• A water softener, such as Anti-limescale (e.g. Calgon)
can be used to cut down on the use of detergent in
extremely hard water areas. Dispense according to
the amount specified on the packaging. First add
detergent and then the water softener.
•• Use the quantity of detergent required for soft water.
20
ENGLISH
Control Panel
Power button
Display
•• Press the Power button to turn the washing
machine on.
•• The display shows the settings, estimated
time remaining, options, and status messages.
When the product is turned on, the default
settings in the display will illuminate.
•• To cancel the Time Delay function, the power
button should be pressed.
Start/Pause button
•• This Start/Pause button is used to start the
wash cycle or pause the wash cycle.
•• If a temporary stop of the wash cycle is
needed, press the Start/Pause button. If the
wash is not resumed within 5min the machine
will automatically turn off.
•• The display will show the estimated time
remaining after it has calculated the load size.
While the size of the load is being calculated
automatically, blinking
or ‘Detecting’
appears.
Programme dial
•• Programmes should be appropriately selected
to suit the laundry type.
•• Lamp will light up to indicate the selected
programme.
Options
•• This allows you to select an additional option
and will light when selected.
•• Use these buttons to select the desired cycle
options for the selected cycle. Not all Options
may be available with all cycles. (refer to pg.25)
21
Programme Table
Washing Programme
Programme
Description
Fabric Type
Proper
Temp.
40°C
(Cold to
95°C)
Cotton
Provides better performance by
combining various drum motions.
Cotton Eco
Provides optimised washing
performance for a large amount
of laundry with less energy
consumption.
Easy Care
This cycle is suitable for casual
shirts that do not need ironing after
washing.
polyamide, acrylic, polyester
40°C
(Cold to
60°C)
Enables various fabrics to be
washed simultaneously.
Various kind of fabrics except
special garments (silk/delicate,
sports wear, dark clothes, wool,
duvet/curtains).
40°C
(Cold to
40°C)
Allergy Care
Helps to remove allergens such as
house mites, pollen, and cat fur.
cotton, underwear, pillow covers,
bed sheets, baby wear
60 °C
Direct Wear
This cycle provides washing to
drying within 80mins at once for light
soiled 1‒3 shirts.
cotton mixed, polyester mixed
dress shirts, blouses
20 °C
Steam
Refresh
Helps to remove wrinkles within
20mins with steam (Clothes may be
wet. You can put them on after hang
out to dry for 10‒30min).
cotton mixed, polyester mixed
dress shirts, blouses
Duvet
This cycle is for large items such
as bed covers, pillows, sofa covers,
etc.
Cotton bedding except special
garments (delicates, wool, silk,
etc.) with filling: duvets, pillows,
blankets, sofa covers with light
filling
Sports Wear
This cycle is suitable for sports wear
such as jogging clothes and sports
wear.
coolmax, gore-tex, fleece and
sympatex
Mix
Quick 30
22
This cycle provides a fast washing
time for small loads and lightly
soiled clothes.
Coloured fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton load
(underwear).
60°C
(Cold to
60°C)
Maximum
Load
Rated
Capacity
4.0 kg
3 items
Lightly soiled colour laundry.
No choice
40°C
(Cold to
40°C)
20°C
(Cold to
40°C)
1 single
size
3.0 kg
Description
Fabric Type
Proper
Temp.
Maximum
Load
This cycle provides a nonstop
process of washing and drying in
the same cycle.
A small amount of laundry which
can be dried.
40°C
(Cold to
95°C)
5.0 kg
Wool+
This cycle is for hand and machine
washable delicate clothes such as
washable wool, lingerie, dresses
etc. (Use detergent for machine
washable woolens).
wool, hand washable clothes,
delicate, easily damaged laundry
20°C
(Cold to
20°C)
1.5 kg
Stain Care
Wash off several kinds of stain
such as wine, juice, dirt, etc. (Water
temperature is increased step by
step for washing various stains.)
cotton blended fabrics, NO delicate
clothes
40°C
(40°C to
60°C)
3.0 kg
Download
Cycle
For downloadable cycles. If you did not download any cycles, the default is Rinse+Spin.
Wash+Dry
•• Water Temperature: Select the appropriate water temperature for chosen wash cycle. Always follow garment
manufacturer’s care label or instructions when washing.
NOTE
•• Neutral detergent is recommended.
23
ENGLISH
Programme
Drying Programme
Programme
Description
Eco
A special cycle to reduce water usage
during the dry cycle.
Cupboard
Normal Eco
For cottons. Select this cycle to
reduce cycle time and energy usage
during the dry cycle.
Fabric Type
Maximum Load
Cotton or linen fabrics such as cotton
towels, t-shirts, and linen laundries.
Rated capacity
For energy dry cycle.
Iron
For easy iron, finish drying in damp
condition.
Cotton or linen fabrics, ready to iron
at the end of cycle.
Rated capacity
Low Temp.
For less clothes damage, it dries in
low temperature.
easy care textiles, synthetic
fabrics suitable for Easy Care, Mix
programme washable clothes
Rated capacity
Time 30 min.
Time 60 min.
0.5 kg
You can change the drying time
according to the maximum load.
cotton, towel
Time 120 min.
1.5 kg
3.0 kg
•• Set program at “Cotton Eco, 40°C, Normal Wash, 1400RPM” is for normally soiled load and test in accordance or in
conformity with AS/NZS 2040.1.
•• Set program at “Normal Eco, 1400 RPM” option for test in accordance or in conformity with AS/NZS 2442.1.
•• The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and
amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional
options.
NOTE
•• Select maximum selectable spin speed of washing programme to ensure drying results.
•• Where the amount of laundry to be washed and dried in one programme does not exceed the maximum weight
permitted for the drying programme, washing and drying in one continuous sequence is recommended.
24
ENGLISH
Extra Options
Programme
Time
Delay
Steam
Wash
Steam
Sofetner
Favorite
Pre
Wash
Time
Save
Intensive
Rinse+
Dry
Cotton
●
●
●
●
●
●
●
●
●
Cotton Eco
●
●
●
●
●
●
●
●
Easy Care
●
●
●
●
●
●
●
●
●
Mix
●
●
●
●
●
●
●
●
●
Allergy Care
●
●*
●
●
●
Direct Wear
●
Steam Refresh
●
●
●*
●*
●
●
●
●
●
●
●
●
●
●
●
Duvet
●
Sports Wear
●
●
Quick 30
●
●
Wool+
●
●
Wash+Dry
●
Stain Care
●
●
●
●
●
●
●
●
●*
●
●
●
●*
●
●
* : This option is automatically included in the cycle and can not be deleted.
25
Operating Data
26
Programme
Max RPM
Cotton
1400
Cotton Eco
1400
Easy Care
1000
Mix
1400
Allergy Care
1400
Direct Wear
1000
Steam Refresh
-
Duvet
1000
Sports Wear
800
Quick 30
1400
Wool+
800
Wash+Dry
1400
Stain Care
1400
ENGLISH
Option Cycle
Steam (Optional)
Time Delay
Steam Wash features enhanced washing performance
with low energy consumption. Steam Softener sprays
steam after a spinning cycle to reduce creases and
make the laundry fluffy.
You can set a time delay so that the washing machine
will start automatically and finish after a specified time
interval.
1
Press the Power button.
2
Select a washing programme.
3
Press the Time Delay button and set time required.
4
Press the Start/Pause button.
1
Press the Power button.
2
For Steam Wash option, select steam cycles. For
Steam Softener option, select Cotton or Cotton
Eco, Mix, Easy Care.
3
The following cycle is selected depending on the
number of times you press the Steam button.
•• Once: Steam Wash
•• Twice: Steam Softener
NOTE
•• The delay time is the time to the end of the
programme, not the start. The actual running time
may vary due to water temperature, wash load
and other factors. Do not use Liquid detergent for
this operation.
•• Three times: Steam Wash and Steam Softener
4
Press the Start/Pause button.
Steam Wash (
)
•• For heavily stained clothes, underwear or baby
clothes.
•• Available with the Cotton, Cotton Eco, Mix, Easy
Care, Duvet, Allergy Care, Steam Refresh, Wash+Dry
cycles.
•• Do not use Steam Wash for easily discoloured clothes
and delicates such as wool, silk.
Steam Softener (
)
•• Good to soften and fluff fabrics after air drying.
•• Available with the Cotton, Cotton Eco, Mix, Easy Care
cycles.
•• Do not use Steam Softener for easily discoloured
clothes and delicates such as wool, silk.
•• Depending on the kind of fabric, softening
performance may be different.
27
Favorite
Temp.
Favorite programme allows you to store a customized
wash cycle for future use.
The Temp. button selects the wash temperature for the
selected cycle. Press this button until the desired setting
is lit. All rinses use the water from the cold water hose
connection.
1
Press the Power button.
2
Select a washing programme.
3
Select the cycle (Washing method, number of
rinses, spin speed, water temperature etc.).
4
Press and hold the Favorite button for 3 seconds.
The favorite programme is now stored for future use.
To reuse the programme, select favorite programme and
press the Start/Pause button.
Pre Wash
•• Select the water temperature suitable for the type of
load you are washing. Follow the garment fabric care
labels for best results.
Rinse
Rinse+
Adds an additional rinse.
Rinse Hold
The cycle is paused until start button is pressed again
when rinse is finished.
If the laundry is heavily soiled, the Pre Wash cycle is
recommended.
1
Press the Power button.
Spin
2
Select a washing programme.
•• Spin speed level can be selected by pressing the Spin
button repeatedly.
3
Press the Pre Wash button.
1
Press the Power button.
4
Press the Start/Pause button.
2
Press the Spin button to select RPM.
3
Press the Start/Pause button.
•• Spin Only
Wash
Time Save
This option can be used to reduce the time of a wash
programme. It is best used on lightly soiled loads.
Intensive
If the load is normal and heavily soiled, the Intensive
option is effective.
28
NOTE
•• When you select ‘No Spin’, it will still rotate for a
short time to drain quickly.
Dry (Optional) (
)
Select this function to lock the buttons on the control
assembly to prevent tampering.
Locking the control panel
1
Press and hold the Child Lock (Dry) button for 3
seconds.
2
A beep will sound, and ‘
display.
’ will appear on the
When the child lock is set, all buttons are locked
except the Power button.
NOTE
•• Turning off the power will not reset the child lock
function. You must deactivate child lock before
you can access any other functions.
Unlocking the control panel
Press and hold the Child Lock (Dry) button for 3
seconds.
•• A beep will sound and the remaining time for the
current programme will reappear on the display.
Beep On / Off
1
Press the Power button.
2
Press the Start/Pause button.
3
Press and hold the Steam and Pre Wash button
simultaneously for 3 seconds to set the Beep on/off
function.
ENGLISH
Child Lock (
)
Use the your Automatic cycles to dry most loads.
Electronic sensors measure the temperature of the
exhaust to increase or decrease drying temperatures for
faster reaction time and tighter temperature control.
•• Cold water tap must be left on during drying cycles.
•• This washing machine’s automatic process from
washing to drying can be selected easily.
•• For most even drying, make sure all articles in the
clothes load are similar in material and thickness.
•• Do not overload the washing machine by stuffing too
many articles into the drum. Items must be able to
tumble freely.
•• If you open the door and remove the load before the
washing machine has finished its cycle, remember to
press the Start/Pause button.
•• By pressing the Dry button, you can select: CupboardTime (30-60-120)-Eco-Iron-Low Temp.-Normal Eco
•• After the end of dry, ‘ ’ is displayed. ‘ ’ means
crease decreasing. The drying cycle is already done.
Press any buttons and take out clothes. If you do not
press the Start/Pause button, the programme ends
after about 4 hours.
NOTE
•• If you turn the washing machine off during the
drying cycle, the drying fan motor will continue to
operate for up to 1 min to prevent over heating.
Then the washing machine will display ‘ ’ on the
panel. ‘ ’ means cooling fan.
•• Be careful when removing your clothing from the
washing machine, as the clothing or washing
machine may be hot.
NOTE
•• Once the Beep on/off function is set, the setting is
memorized even after the power is turned off.
•• If you want to turn the Beeper off, simply repeat
this process.
29
Woolen Articles
Drying Time Guide
•• Do not tumble dry woolen articles. Pull them to their
original shape and dry them flat.
•• The drying time can be selected by pressing the Dry
button.
•• Drying cycle can last up to 340 min.
Woven and Loopknit Materials
•• Some woven and loopknit materials may shrink, by
varying amounts, depending on their quality.
•• Always stretch these materials out immediately after
drying.
Permanent Press and Synthetics
•• Do not overload your washing machine
•• Take out permanent press articles as soon as the
washing machine stops to reduce wrinkles.
Baby clothes and Night Gowns
•• Always check the manufacturer’s instructions.
Rubber and Plastics
•• Do not dry any items made from or containing rubber
or plastics, such as:
–– aprons, bibs, chair covers
–– curtains and table cloths
–– bathmats
Fiber glass
•• Do not dry fiberglass articles in your washing machine.
Glass particles left in the washing machine may be
picked up by your clothes the next time you use the
washing machine and cause skin irritation.
30
•• These drying times are given as a guide to help you
set your washing machine for manual drying.
NOTE
•• The estimated drying time varies from the actual
drying time during the Automatic cycle. The
type of fabric, size of the load, and the dryness
selected affect drying time.
•• When you select drying only, the spin will operate
to remove as much water from the clothes so that
the drying time is optimized. It can be deselected
by pressing the Spin button until all spin lights are
off.
ENGLISH
Using Smart Function (Optional)
Using the Application
Using the Tag On Function
LG Smart Laundry application allows you to use various
features for your convenience.
The Tag On function allows you to conveniently use the
LG Smart Diagnosis™ and Cycle Download features to
communicate with your appliance right from your own
smart phone.
•• The Tag On function can only be used with most smart
phones equipped with the NFC function and based on
the Android operating system (OS).
Installation of the application
•• Search "LG Smart Laundry" on the Google Play Store
from your smart phone.
-(ᜅษ✙
LG Smart
•• Cycle Download
•• Smart Diagnosis™
•• Tag On Cycle Set
•• Laundry Stats
NOTE
in the LG Smart Laundry application for
•• Press
a more detailed guide on how to use the Tag On
function.
•• Depending on the smart phone manufacturer and
Android OS version, the NFC activation process
may differ. Refer to the manual of your smart
phone for details.
•• Because of the characteristics of NFC, if the
transmission distance is too far, or if there is a
metal sticker or a protective case on the phone,
transmission will not be good. In some cases,
NFC-equipped phones may be unable to transmit
successfully.
•• The content found in this manual may differ
depending on the version of "LG Smart Laundry"
application, and it may be modified without
informing customers.
31
MAINTENANCE
WARNING
•• Unplug the washing machine before cleaning to
avoid the risk of electric shock. Failure to follow
this warning may result in serious injury, fire,
electric shock, or death.
•• Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washing machine. They may
damage the finish.
Cleaning your Washing Machine
Care and Cleaning of the Interior
•• Use a towel or soft cloth to wipe around the washing
machine door opening and door glass.
•• Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
•• Run the Tub Clean cycle once a month (or more often
if needed) to remove detergent buildup (Scrud) and
other residue.
Care After Wash
•• After the cycle is finished, wipe the door and the inside
of the door seal to remove any moisture.
•• Leave the door open to dry the drum interior.
•• Wipe the body of the washing machine with a dry cloth
to remove any moisture.
Cleaning the Exterior
Proper care of your washing machine can extend its life.
Door:
•• Wash with a damp cloth on the outside and inside and
then dry with a soft cloth.
Cleaning the Water Inlet Filter
•• Turn off the supply taps to the machine if the washing
machine is to be left for any length of time (e.g.
holiday), especially if there is no floor drain (gully) in
the immediate vicinity.
•• ‘ ’ icon will be displayed on the control panel when
water is not entering the detergent drawer.
•• If water is very hard or contains traces of lime deposit,
the water inlet filter may become clogged. It is
therefore a good idea to clean it occasionally.
1
Turn off the water tap and unscrew the water inlet
hose.
2
Clean the filter using a hard bristle brush.
Exterior:
•• Immediately wipe off any spills.
•• Wipe with a damp cloth.
•• Do not press the surface or the display with sharp
objects.
32
4
After cleaning, refit the drain cap by turning it
clockwise and then insert the drain plug.
5
Close the cover cap.
•• The drain filter collects threads and small objects left
in the laundry. Check regularly that the filter is clean to
ensure smooth running of your washing machine.
ENGLISH
Cleaning the Drain Pump Filter
•• Allow the water to cool down before cleaning the drain
pump, carrying out emergency emptying, or opening
the door in an emergency.
1
Open the cover cap and pull out the hose.
2
Unplug the drain plug to drain out all the residual
water into a vessel, and then open the filter by
turning it to the left.
2
Container to
collect the
drained water.
CAUTION
•• First drain using the drain hose and then open the
pump filter to remove any threads or objects.
•• Be careful when draining, as the water may be
hot.
1
3
Remove any extraneous matter from the pump
filter.
33
Cleaning the Dispenser Drawer
Tub Clean (Optional)
Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts and
check for buildup once or twice a month.
Tub Clean is a special cycle to clean the inside of the
washing machine.
1
Remove the detergent dispenser drawer by pulling
it straight out until it stops.
•• Press down hard on the disengage button and
remove the drawer.
2
3
1
Remove any clothing or items from the washing
machine and close the door.
2
Open the dispenser drawer and add Anti limescale
(e.g. Calgon) to the main wash compartment.
3
Close the dispenser drawer slowly.
4
Power On and then press and hold Tub Clean
(Spin) button for 3 seconds. Then ‘
’ will be
displayed on the display.
5
Press the Start/Pause button to start.
6
After the cycle is complete, leave the door open to
allow the washing machine door opening, flexible
gasket and door glass to dry.
Remove the inserts from the drawer.
•• Rinse the inserts and the drawer with warm
water to remove buildup from laundry products.
Use only water to clean the dispenser drawer.
Dry the inserts and drawer with a soft cloth or
towel.
To clean the drawer opening, use a cloth or an old
toothbrush brush to clean the recess.
•• Remove all residue from the upper and lower
parts of the recess.
4
Wipe any moisture off the recess with a soft cloth
or towel.
5
Return the inserts to the proper compartments and
refit the drawer.
34
A higher water level is used in this cycle at higher spin
speed. Perform this cycle regularly.
CAUTION
•• If there is a child, be careful not to leave the door
open for too long.
NOTE
•• Do not add any detergent to the detergent
compartments. Excessive suds may generate and
leak from the washing machine.
ENGLISH
Caution on Freezing During
Winter
•• After closing the tap, disconnect the cold inlet hose
from the tap, and remove water while keeping the
hose facing downwards.
•• When frozen, the product does not operate normally.
Make sure to install the product where it will not freeze
during winter.
•• In case the product must be installed outside on a
porch or in other outdoor conditions, make sure to
check the following.
Cold inlet
hose
How to Keep the Product from Freezing
•• After washing, remove water remaining inside the
pump completely with the opening hose plug used for
removal of residual water. When the water is removed
completely, close the hose plug used for removal of
residual water and cover cap.
Check for Freezing
•• If water does not drain when opening the hose plug
used for removal of residual water, check the drainage
unit.
Drain plug
Drain plug
Cover cap
•• Hang down drain hose to pull out water inside the
hose completely.
Drain hose
CAUTION
•• When the drain hose is installed in a curved
shape, the inner hose may freeze.
Cover cap
•• Turn the power on, select Rinse and Spin, and press
the Start/Pause button.
Detergent drawer
Drain hose
NOTE
•• Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.
’ is shown in display window while the
•• When ‘
product is in operation, check water supply unit and
drainage unit (Some models do not have an alarm
function that indicates freezing).
35
How to Handle Freezing
•• Make sure to empty the drum, pour warm water of
50–60 °C up to the rubber part inside the drum, close
the door, and wait for 1–2 hours.
50‒60 °C
•• When water is removed completely from the drum,
close the hose plug used for removal of residual
water, select Rinse and Spin, and press the Start/
Pause button.
Drain hose
Detergent drawer
NOTE
CAUTION
•• Do not use boiling water. It may cause burns or
damage to the product.
•• Open the cover cap and hose plug used for removal
of residual water to extract water completely.
•• Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.
•• When water supply problems occur, take the following
measures.
–– Turn off the tap, and thaw out the tap and both
connection areas of inlet hose of the product using
a hot water cloth.
–– Take out inlet hose and immerse in warm water
below 50–60 °C.
Drain plug
Cover cap
NOTE
•• If when water does not drain, this means the ice is
not melted completely. Wait more.
36
Inlet hose
50‒60 °C
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.
1
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the cycle selector knob.
2
When instructed to do so by the call centre, place
the mouthpiece of your phone close to the Power
button.
5
ENGLISH
Using the Smart Diagnosis™
Function
Once the countdown is over and the tones have
stopped, resume your conversation with the call
centre agent, who will then be able to assist you
using the information transmitted for analysis.
NOTE
•• The Smart Diagnosis™ function depends on the
local call quality.
•• The communication performance will improve and
you can receive better service if you use the home
phone.
•• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive accurate
Smart Diagnosis™ results.
Max
m
10 m
3
4
Press and hold the Temp. button for 3 seconds,
while holding the phone mouthpiece to the icon or
Power button.
Keep the phone in place until the tone transmission
has finished. Time remaining for data transfer is
displayed.
•• For best results, do not move the phone while
the tones are being transmitted.
•• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
37
TROUBLESHOOTING
•• Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:
Diagnosing Problems
Symptoms
Reason
Solution
•• Stop washing machine, check drum and
drain filter.
Rattling and clanking
noise
Foreign objects such as coins
or safety pins may be in drum or
pump.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal.
•• If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Have all the transit bolts and tub
support been removed?
•• If not removed during installation, refer
to Installation guide for removing transit
bolts.
Are all the feet resting firmly on
the ground?
•• Wash load may be unevenly distributed
in drum. Stop washing machine and
rearrange wash load.
Inlet hoses or drain hose are
loose at tap or washing machine.
•• Check and tighten hose connections.
House drain pipes are clogged.
•• Unclog drain pipe. Contact plumber if
necessary.
Vibrating noise
Water leaks
•• Too much detergent or unsuitable
detergent may cause excessive foaming
which may result in water leaks.
Oversudsing
Water does not enter
washing machine or it
enters slowly
Water in the washing
machine does not drain
or drains slowly
38
•• If noise continues after washing machine
is restarted, call your authorised service
centre.
Water supply is not adequate in
that location.
•• Check another tap in the house.
Water supply tap is not
completely open.
•• Fully open tap.
Water inlet hose(s) are kinked.
•• Straighten hose.
The filter of the inlet hose(s)
clogged.
•• Check the filter of the inlet hose.
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Washing machine does
not start
Washing machine will
not spin
Reason
ENGLISH
Symptoms
Solution
Electrical power cord may not be
plugged in or connection may be
loose.
•• Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
•• Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualified electrician.
Water supply tap is not turned on.
•• Turn on water supply tap.
Check that the door is firmly shut.
•• Close the door and press the Start/Pause
button. After pressing the Start/Pause
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Door does not open
•• Once washing machine has started,
the door cannot be opened for safety
reasons. Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
•• The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
If an imbalance is detected or if the suds
removing programme is on, the wash time
will increase.
Fabric softener
overflow
Too much softener may cause an
overflow.
•• Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
Softeners dispensed
too early
•• Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.
Dry problem
•• Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.
Does not dry
39
Error Messages
Symptoms
Reason
Solution
Water supply pressure may not
adequate in area.
•• Check another tap in the house.
Water supply taps are not
completely open.
•• Fully open tap.
Water inlet hose(s) are kinked.
•• Straighten hose(s).
The filter of the inlet hose(s) are
clogged.
•• Check the filter of the inlet hose.
If a water leak occurs within the
inlet hose body, indicator ‘ ’ will
become red.
•• May vary depending on the model.
40
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Load is too small.
•• Add 1 or 2 similar items to help balance
the load.
Load is out of balance.
•• Add 1 or 2 similar items to help balance
the load.
The appliance has an imbalance
detection and correction system.
If individual heavy articles are
loaded (e.g. bath mat, bath
robe, etc.) this system may stop
spinning or even interrupt the
spin cycle altogether.
•• Rearrange load to allow proper spinning.
If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry to balance the
load and repeat the spin cycle.
•• Rearrange load to allow proper spinning.
Reason
ENGLISH
Symptoms
Solution
Ensure door is not open.
•• Close the door completely.
If ‘ ,
,
’ is not released, call for
service.
Possible Heating Thermistor
Error
•• Unplug the power plug and call for
service.
•• Close the water tap.
Water has overfilled in the tub.
•• Unplug the power plug.
•• Call for service.
Water level sensor has
malfunctioned.
•• Close the water tap.
•• Unplug the power plug.
•• Call for service.
Over load in motor.
•• Allow the washing machine to stand for
30 minutes to allow the motor to cool,
then restart the cycle.
Water has leaked.
•• Call for service.
The washer experienced a power
failure.
•• Restart the cycle.
Does not dry (only on combo
dryer models)
•• Call for service.
Is Inlet/outlet hose or drainage
pump frozen?
•• Supply warm water into the tub and
unfreeze outlet hose and drainage pump.
Wet a towel in warm water and apply to
inlet hose.
41
Memo
Memo
Memo
Memo
Memo
Memo