OPERATION MANUAL
For use with models: H9510FDS series/H9600CDS series
Figures and illustrations in this User’s Guide are
provided for reference only and may differ from
actual product appearance. Product design and
specifications may be changed without notice.
Table of Contents
Chapter 1: Safety Information
Precautions ........................................................................................................................................ 3
Product ............................................................................................................................................ 3
Power and Plug ............................................................................................................................... 3
Power Cord and Signal Cable ......................................................................................................... 3
Use Environment ............................................................................................................................. 3
Cleaning .......................................................................................................................................... 3
Hanging the TV Set on the Wall ...................................................................................................... 3
Important Information ....................................................................................................................... 3
Chapter 2: Connections and Setup .......................................................................................... 4
Buttons on the TV .............................................................................................................................. 4
Sockets ............................................................................................................................................... 5
Remote Control Functions ............................................................................................................... 6
Network Connection .......................................................................................................................... 8
Switching on ...................................................................................................................................... 9
Switching off ...................................................................................................................................... 9
Initial Set-up ....................................................................................................................................... 10
Chapter 3: Homepage
Using Homepage-APP........................................................................................................................ 11
Using Homepage-TV.......................................................................................................................... 12
Using Homepage-GOLIVE................................................................................................................. 13
Chapter 4: Menu Operation
Using Quick Access Menu ................................................................................................................ 14
Picture Preset .................................................................................................................................. 14
Sound Preset ................................................................................................................................... 14
Picture Freeze ................................................................................................................................. 14
T-Link ............................................................................................................................................... 14
Time Shift ........................................................................................................................................ 14
PVR ................................................................................................................................................. 14
Schedule List ................................................................................................................................... 15
Settings ........................................................................................................................................... 15
Using System Settings ..................................................................................................................... 16
Picture ............................................................................................................................................. 16
Sound .............................................................................................................................................. 16
Channel ........................................................................................................................................... 17
Network ........................................................................................................................................... 17
System ............................................................................................................................................ 18
Applications ..................................................................................................................................... 19
Chapter 5: Advanced Functions
Using the 3D Function ...................................................................................................................... 20
Using E-Manual(Help) ....................................................................................................................... 20
Using MHL Function(Mobile High-definition Link) ......................................................................... 20
Viewing photos, playing music and watching videos from a USB device ................................... 21
Chapter 6: Other Information
Problems and Solutions.................................................................................................................... 22
Troubleshooting ................................................................................................................................ 23
Legal Statement ................................................................................................................................. 24
Licence ............................................................................................................................................... 24
2
Chapter 1
Precautions
Read all of the instructions before operating the set.
Keep these instructions well for future use.
Product
• Do not block or cover the ventilation openings on the back cover.
• Do not push objects of any kind into this unit through
the cabinet slots as they could touch current carrying
parts or short-circuit parts, resulting in fire, electric
shock, or damage to the unit.
• Do not attempt to open the cabinet as this may cause damage. There are no parts inside you can service by yourself. Refer all servicing to qualified personnel.
• Do not touch the screen surface with fingers as this
may scratch or mark the TV screen.
• Do not impact the TV screen with hard pressure as
this may damage the TV screen severely.
• The appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.
Power and Plug
• Unplug the set under the following conditions:
- If the set will not be used for a long period of time.
- If the power cord or the power outlet/plug is damaged.
- Follow the instructions to install and adjust the
product. Adjust those controls that are covered in these operating instructions as improper adjustment of other controls may result in damage. If this happens, unplug the set and refer to the service personnel.
- If the set is subject to impact or has been dropped
and the cabinet has been damaged
• Where the mains plug or an appliance coupler is
used as disconnect device, the disconnect device
shall remain readily operable.
Power Cord and Signal Cable
•
•
•
•
Do not allow anything to rest on or roll over the power cord and the signal cable.
Protect the power cord and the signal cable from being trampled.
Do not overload the power cord or the power outlet.
Do not expose the power cord and the signal cable to moisture.
Use Environment
• Do not place the set on an unstable cart, stand, or table.
• Place the set on a place that allows good ventilation.
• Do not use the set near damp, and cold areas.
Protect the set from overheating.
• Keep the set away from direct sunlight.
• The apparatus shall not be exposed to dripping
3
Safety Information
or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
• Do not use the set in dusty environments.
• Operating Temperature: 5℃ to 35℃(41°F to 95°F)
Operating Humidity: 20% to 80%,non-condensing
Storage Temperature: -15℃ to 45℃(5°F to 113°F)
Storage Humidity: 10% to 90%,non-condensing
Cleaning
• Dust the set by wiping the screen and the cabinet with a soft, clean cloth or some special liquid cleaner.
• Do not apply excessive force to the screen when
cleaning.
• Do not use water or other chemical cleaners to clean the screen as this may damage the surface of the TV screen.
Hanging the TV Set on the Wall
Warning: This operation requires two people.
To ensure a safe installation, observe the following
safety notes:
• Check that the wall can support the weight of the TV
set and wall mount assembly.
• Follow the mounting instructions provided with the wall mount.
• The TV set must be installed on a vertical wall.
• Make sure to use only screws suitable for the material of the wall.
• Make sure that the TV set cables are placed so that there is no danger of tripping over them.
All other safety instructions about our TV sets are also
applicable here. Wall Mount Bracket not included.
Important Information
If a television is not positioned in a sufficiently stable
location, it can be potentially hazardous due to falling.
Many injuries, particularly to children, can be avoided
by taking simple precautions such as:
• Using cabinets or stands recommended by the
manufacturer of the television.
• Only using furniture that can safely support the television.
• Ensuring the television is not overhanging the edge of the supporting furniture.
• Not placing the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television to a suitable support.
• Not standing the television on cloth or other materials placed between the television and supporting furniture.
• Educating children about the dangers of climbing on
furniture to reach the television or its controls.
Note: Graphics contained within this publication
are presentation only.
Chapter 2
Connections and Setup
Buttons on the TV
1. PR-/+ (PROGRAMME DOWN/UP) buttons
Scans down/up through the channel list. In the menu system, PROGRAMME DOWN acts like the down direction
button on the remote and adjusts menu; PROGRAMME UP acts like the up direction buttons on the remote and
adjust menu controls.
2. VOL-/+ (VOLUME DOWN/UP) buttons
Decreases/increases the volume. In the menu system, they act like the left/right direction buttons on the remote
and adjust menu controls.
3. Home ( ) button
Displays or exits the Homepage.
4. OK button
Confirms your selection or enters the next screen.
5. POWER ( ) button
Switches the TV on or to standby. (Note: for some models, the POWER button turns the TV on or off.)
Note:
The location and names of the function buttons and power button on the TV may vary according to TV model.
For some models, there's only one TV button--TV Controller.
TV Controller
TV Controller is a multi directional button that helps navigate without remote control.
Note: The product colour and shape may vary depending on the model.
1.
3.
Scans up/down through the channel list. In the menu system, they act
like the UP/DOWN direction buttons on the remote and adjust menu
controls.
The on-screen NAV menu
2.
Turns the TV on by pressing the Controller when the TV is in standby
mode.
In the menu system, press and release it within 2 seconds, it acts like
OK button on the remote to confirm your selection.
When the power is on, press and hold the TV Controller more than 2
seconds and then release, the NAV menu will display on the screen;
When NAV menu is visible, you can highlight the shortcuts by moving
the Controller up/down/left/right, and press the Controller to enter, and
then operate according to the on-screen display.
To exit the NAV menu, press and hold the TV Controller more than 2
seconds and then release.
Adjusts the volume by moving the Controller left and right. In the menu
system, they act like the RIGHT/LEFT direction buttons on the remote
and adjust menu controls.
TV controller
4
Connections and Setup
Sockets
Note: The location and names of the sockets on the TV may vary according to TV model, and not all sockets are available on all models.
USB 3.0 or USB2.0 or USB 2.0/SERVICE socket (input)
These sockets can be used to connect a USB device.
Note: The number of USB sockets on the TV may vary according to TV model.
USB 3.0 or
USB 2.0 or
USB 2.0/SERVICE
HDMI1(MHL) or HDMI2 or HDMI3 or HDMI4(ARC) socket (input)
The HDMI (High-Definition Multimedia Interface) socket can be used to connect a Bluray player, PC with a compatible video card installed, certain DVD players or a highdefinition compatible digital satellite decoder. This socket provides an uncompressed
digital connection that carries both video and audio data by way of an integrated miniplug cable.
Note: Only HDMI sockets with the MHL identification will support the MHL function,
MHL stands for Mobile High-definition Link, and allows you to link an MHLcapable
mobile device to the television.
HDMI 1(MHL) or
HDMI 2 or
HDMI 3 or
HDMI 4(ARC)
Y
COMPONENT
IN
PB
PR
or
CMP IN(YPBPR)
adapter
COMPONENT
AUDIO IN
L
R
or
CMP AUDIO IN
adapter
CMP AUDIO IN adapter sockets (input)
The CMP AUDIO IN adapter socket can be used to connect the attached AUDIO in
adapter cable with audio L & R sockets, and be used to obtain sound. These AUDIO IN
L & R sockets can be used to connect a range of equipment, including video recorders,
camcorders, satellite receivers, DVD players, or games consoles.
or
AV IN adapter socket
The AV IN adapter socket can be used to connect the attached AV adapter cable
with VIDEO and AUDIO L & R IN sockets. The AV IN sockets can be used to connect
a range of equipment, including video recorders, camcorders, decoders, satellite
receivers, DVD players, or games consoles. The VIDEO IN socket provides composite
video connection.
or
AV OUT adapter (output) socket
The AV OUT adapter socket can be used to connect the attached AV adapter cable
with VIDEO and AUDIO L & R OUT sockets. These AV out sockets can be used to
connect a VCR to record programmes. You must leave the TV on the same channel
you are recording. The VIDEO OUT socket provides composite video connection.
R
AUDIO
L
AV IN
CMP IN (YPBPR)adapter socket (input)
The CMP adapter socket can be used to connect the attached CMP adapter cable with
YPbPr component sockets. These YPbPr sockets can be used to connect a device
that has component video sockets, such as a DVD player. The component sockets
can recognize if the device you're connecting to is Y Pb Pr compatible. The component
sockets provide excellent picture quality because the video is separated into three
independent parts.
VIDE O
AV IN adapter
VIDEO
AV OUT
L
AUDIO
R
AV OUT adapter
ANTENNA IN socket (input)
This socket can be used to connect the outside aerial or cable network.
ANTENNA IN
LAN
RJ45 plug for connecting to external modem or network access equipment.
LAN
Headphone socket (output)
This socket can be used to connect headphones or stereo earphones.
Warning: Excessive sound pressure from earphones and headphones can cause
hearing loss.
or HEADPHONE
SPDIF
or
SPDIF socket (output)
The SPDIF socket can be used to connect a compatible digital audio receiver.
5
Connections and Setup
Remote Control Functions
Most of your television's functions are available via the menus that appear on the screen. The remote control supplied
with your set can be used to navigate through the menus and to configure all the general settings.
Note: Figures and illustrations in this operation manual are provided for reference only and may differ from actual
product appearance. Please pair remote before using MIC and Mouse function.
Standby / quit standby.
MIC The area to input voice control.
0-9 To enter channel numbers; to enter a letter, a digit or a symbol
buttons in some functions.
TV To access TV mode.
GUIDE To toggle the Electronic Programme Guide on or off (only
available for digital channels).
V+/- To control the volume.
To mute and un-mute the sound.
LIST To display or exit the channel list.
P+/- To adjust channels.
SOURCE To enter source selection interface.
APP
Quick access to APP store.
HISTORY To show or hide history list.
VOICE
Press and hold button to speak, you can control the TV by
TCL voice, Voice interactive and Voice control (It needs a normal network connection)
INFO
To display programme information, if available.
MOUSE
To turn the mouse function on and work as OK button for
confirmation.
OK To confirm an entry or selection; to act as the left mouse button
when MOUSE function is on; to access the virtual keyboard when
doing input.
To navigate through the menus; to select menu options; to switch
to the previous or next photo, song or video in USB function.
To navigate through the menus; to set functions and change
values. can also be used to open the corresponding submenu.
MENU To access the options menu; to move the highlight on the tab in
browser.
HOME
To enter/exit Home page.
BACK
To return to the previous channel in TV mode; to go back to the
previous menu or interface.
Lang To select a sound type available for selected analogue
TV programme; to select an audio language available for
selected digital TV programme.
SUBTITLE To select a subtitle language available for selected digital TV
programme.
6
Connections and Setup
TEXT To toggle Teletext on or off.
ZOOM Quick access to the picture format selection menu.
Note: You are recommended to use the full screen (16:9 format) mode.
Do not use the display mode with black bars on both sides of the picture
(such as 4:3) for a long time; otherwise the TV screen may be damaged
permanently.
3D Quick access to 3D console.
SLEEP Quick access to the sleep timer setting menu.
Recording button.
► To start playback.
To pause playback
◄◄ To start fast reverse.
To stop playback.
►► To start fast forward.
Colour To select tasks or Teletext pages.
buttons
Note:
1. This remote control is equipped with general functions of infrared remote control and wireless remote control. MOUSE
and VOICE keys are only available after pairing the remote control. When pairing the remote control, please refer to the
prompt on-screen instructions when you press these two keys.
2. Air mouse function requires more battery power than standard remote functions. Heavy users of this feature may
experience shortened battery life.
3. GUIDE and REC( ) are valid when DTV signal is available.
7
Connections and Setup
Network Connection
To access the internet, you must subscribe to high speed broadband internet service from your internet service
provider.
Your TV can be connected to your home network in two ways:
• Wired, using the RJ45 (LAN) connector on the back panel.
• Wireless, using the internal wireless or external wireless USB adapter and your home wireless network.
Note: following instructions are just the usual ways to connect your TV to the wired or wireless network. The
connection method may be different depending on your actual network configuration. If you have any questions about
your home network, please refer to your ISP(Internet Service Provider).
Connecting to a wired network
To connect to a wired network:
1.Ensure you have:
• An ethernet cable long enough to reach your TV
• A router or modem with an available Ethernet port
• A high-speed internet connection
•An Ethernet (LAN) port on the back of the TV
2.Connect your ethernet cable to the router and to the
Ethernet port on the back of the TV.
3.Use the Network Settings to configure the TV.
Router
or
Modem
Internet
Ethe rnet
Por t on the
bac k pa nel
TV Set
Connecting to a wireless network
To connect to a wireless network
1. Ensure you have:
• A router broadcasting a high-speed wireless signal
• A high-speed internet connection
• A wireless USB Adapter (not needed if your TV has a
built-in wireless Adapter).
2.Remember to connect your wireless USB Adapter to
your TV's USB port.
3. Use the Network Settings to configure the TV.
Note:
For models with a built-in wireless adaptor, the USB
wireless adaptor is not required. Not all wireless adaptors
are compatible with this TV.
Modem
Wireless
USB Adapter
USB
port on the
back panel
TV Set
Wireless Router
Modem
TV Set
Wireless Router
8
Connections and Setup
Switching on
Follow the instructions on this page on how to switch on your TV set and the remote control before going on to following pages describing how to use the channel set-up procedure.
1. Insert three AAA batteries in the remote control.
Precautions on using batteries:
- Only use the battery types specified.
- Make sure you use the correct polarity.
- Do not mix new and used batteries.
- Do not use rechargeable batteries.
- Do not expose batteries to excessive heat such as sunshine, fire or similar, throw them in a fire, recharge them ..
or try to open them, as this could cause them to leak or explode.
- Remove the batteries from the remote control if you are not using it for a long period of time.
2. Connect the power cable to a mains socket. (If the power cable is not connected to the television, please first
connect the power cable to the television.) Your TV set should only be connected to an AC supply. It must not be
connected to a DC supply. If the plug is detached from the cable, do not, under any circumstances, connect it to a
mains socket, as there is a risk of electric shock.
Note: The figures are for representation only. The location of the power socket at the back of the television might
differ depending on the model.
3. Connect the outside aerial or cable network to the ANTENNA IN socket at the
back of the TV set.
The aerial socket (75 OHM - VHF / UHF / cable) can be used for connecting
an external aerial or other equipment fitted with a modulator (video recorder,
satellite receiver, etc.). We recommend that you do not connect other
equipment (video recorder, satellite receiver, etc.) to your TV set to begin
with, so as not to complicate the set-up procedure with the additional steps
involved. Connect them when you have finished setting up the channels.
4. When powered on, the TV will be turned on directly or be in standby mode.
If the TV set is in standby mode, press the standby button on the remote
control or on the TV set to turn on the TV.
Note: The location and name of the power button on the TV may vary
according to TV model.
Switching off
To put the TV set into standby mode, press
on the remote control or on the TV, the TV set remains powered up,
but with low energy consumption.
To switch off the TV set, disconnect the mains plug from the mains outlet.
9
Initial Set-up
Perform the following steps before you press
on the
remote control.
• Insert the batteries into the remote control.
• Connect the antenna cable to the TV.
• Plug in the AC cord to the AC outlet.
• Connect your TV to a network.
Make sure that the television is switched on and follow all
the steps in turn specified hereafter.
The first time you switch the set on, the Initial setup wizard
opens, which guides you through the initial setup process.
Press OK to start your initial setup.
Step 1 Select Environment
Choose [Home] mode for the TV and assign the picture
settings for most home environments.
Choose [Shop] mode, which is not MEPS compliant, set
up the TV with predefined settings for retail store display.
In this setting, the power consumption may be out of the
MEPS requirements. Use
to select the desired location
setting ([Home], [Shop]) or [Shop with demo]). Press OK to
confirm. Press OK/ to proceed to the next screen.
Step 2 Network Setup
Android-based TV requires Internet service to access the
web and Smart TV applications. Connect Internet using your
existing wireless home network or Ethernet cable, and follow
the guides on the screen. Select [Next] and press OK to
proceed to the next screen.
Note: You can also skip this step by selecting [I do not have
a network connection], and connect to the internet later. For
details please see "Network Connection" & "Network Setup".
Step 3 Channel Installation
This step tells how to search TV channels.
1. Press
to select a Terrestial scan type and press
OK/ to start the search automatically. All available TV
programmes are stored. This operation takes a few minutes.
The display shows the progress of the search and the
number of programmes found.
Note: To prevent the channel setup process from being
interrupted, wait for the message indicating that the setup
is complete.
2. During the setup, you can press OK to stop or interrupt the
search halfway. The searched channels will be saved.
3. If you want to skip this step, choose [I don't want to scan
Terrestrial channels].
When all searching is done, the [Congratulations!]
menu shows that you have successfully configured the initial
setup operations.
10
Connections and Setup
Chapter 3
Home Page
Note: Figures and illustrations in this User Manual are provided for reference only and may differ from actual product
appearance. And for some models, certain options are not available.
Press
on the remote control to display Home Page. Press
to select icons from the screen list. Press
OK to enter each option. To exit the menu, press
.
Homepage contains 3 parts: APPS, TV and GOLIVE. Use
to switch among the 3 parts.
WARNING:
• Configurethe network settings before using Smart TV, Guide and apps.
• Slow responses and/or interruptions may occur, depending on your network conditions.
• If you experience a problem using an application, please contact the content provider.
• According to circumstances of the contents provider, an application’s updates or the application itself may be
discontinued.
• Depending on your country’s regulations, some applications may have limited service or not be supported.
Using Home page- APPS
To access the menu system:
1. Press
to display the home page.
2. Press
to move to APPS interface. Press
to select the desired item, then press OK to open it or
enter the corresponding submenu.
3. You can change the item's location according to your preference, and add new items from internet.
To add apps, move the focus to one "+" block and press OK, then the APP store will be opened, where you can
choose a perferable app to install.
You can install one app only for each "+" block. Repeat the same operation to add more apps.
Note: The pre-installed apps or items can not be deleted. And the apps (regardless of order) listed in the below figure
may differ from actual product. For some models, certain apps are not available.
4. Press
or
repeatedly to return to the home page.
Status:
Notification/Network Status/Time
APPS/ TV/ GOLIVE:
to focus on
Use
each item.
The Pre-installed
apps
APP Store
My Apps
APP Store: Many useful and entertaining apps are available for downloading. After entering the APP store, you
will see the recommendations. Press
to select, press OK to enter. The buttons on the top right, such as
“Categories", "Search" can provide convenient operations.
My Apps: This page shows all apps installed on your TV. The "Uninstall" button on the top right is for you to uninstall
any app you don't like.
Note: The pre-installed apps or items can not be deleted.
The pre-installed apps: These are recommended Apps. Highlight an app and press OK to open it.
Note: When there is more than 1 page of Apps, you can scroll the pages in horizontal direction by pressing
when focus is on the leftmost or rightmost. You may need a webcam to use some of the above functions such
as Gesture Control. The webcam is an optional accessory, and is available by purchase separately. Only use the
specified webcam. Some external devices like webcam, smartphone, joystick and external wireless adapter may not
be supported.
11
Home Page
Using Home page- TV
Note: Some options may not be available for certain signal sources. some options may appear in the next page, you
can press
to switch.
This section explores the menus of your TV.
Press
on the remote control to display Home Page. Press
screen list. Press OK to enter each option. To exit the menu, press
to enter TV page and select icons from the
.
APPS/ TV/ GOLIVE:
to focus on
Use
each item.
TV window
Source
Favourite
Channels
Settings
Guide
Recommendation
TV window
Displays the current selected TV broadcast programme.
Recommendation
There is information of current broadcasting programmes from nine digital channels shown on the right. Pressing
OK would directly go to the corresponding channel. These nine digital channels depend on how you set favourite
channels. We recommend that you include 9 digital channels in your favourite channel list so that they can be shown
here for your convenience.
When TV is not connected to network, there is no information of current broadcasting programme on the right
but only the defaut pictures are displayed. Select a picture and press OK, then [ Full functions available upon
successful network connection.] will pop up. When you highlight [Connect] and press OK, it goes to the network
setup interface directly.
Source
Select the input source from devices connected to TV through different ports, including TV, AV, CMP, HDMI1,
HDMI2, HDMI3 and HDMI4. Press
to select your desired source, and then press OK to confirm.
Note: The available source might differ depending on the model.
Settings
You can do the settings including Picture, Sound, Network, System and Applications. For details, please refer to
introduction of Using System Settings in the Menu Operation chapter.
Favourite Channels
Add or edit your favourite channels in channels list. You can create a list of your favourite TV channels.
1. Select Fav Channels and press OK to enter.
2. Press the red button to enter Select Channel list. Press
to select the favourite list and press OK to enter.
3. Press
to scroll through the channel list and press the blue button to add the selected channel to your
favourite list or remove it from the favourite list.
4. Repeat this procedure to set up other favourite channels.
5. Press LIST/ to exit.
12
Home Page
Shortcut operation: Press LIST on the remote control to directly enter channel list.
Guide
Electronic Programme Guide is an on-screen guide that displays scheduled TV programmes. You can navigate,
select, view and record programmes.
Note: When Settings > System > Guide ON is set On, it runs IP EPG when the network is connected, and runs
DTV EPG if the network is not connected. When Settings > System > Guide ON is set Off, it runs DTV EPG no
matter the network is connected or not.
General operations & instructions:
1. Select Guide icon on Home page-TV interface, and press OK to enter, or press GUIDE on the remote control
directly to enter, the On-going EPG menu will appear, which allows you to get information about the current or next
programme playing on each channel.
2. Navigate through the different items using the navigation buttons on the remote control and operate according to
the on-screen instructions.
3. Press
to exit the Guide and switch to the selected channel/programme.
Using Home page- GOLIVE
GoLive is a revolutionary international video entertainment platform that delivers a diverse selection of content from
all over the world to virtually any connected TV, phone, tablet, or box. Our unique technology ensures an optimized
viewing experience that is adapted to suit a range of internet speeds, broadcasting high-quality streams of the
programs and events you want on whatever device you choose, whichever country you're in.
Note: The informations are Recommended from the backstage, and will be updated periodically.
13
Chapter 4
Using Quick Access Menu
Note: Some of the functions might be unavailable in
certain sources. And for some models, certain options
are not available.
This section explores the menus and settings of your TV.
Each menu is outlined and detailed to help you get the
most from your TV. To access the menu system:
1. In TV mode, press
on the remote control to
display the quick access list.
2. Press
to select the desired item, then press
OK / to open the corresponding submenu.
3. In submenus, use
to select menu options, Use OK/ to open the corresponding submenu. use
to make the adjustments.
4. Press
to return to the previous menu or press
to close the menu.
The quick access list includes below items, they are
Picture Preset, Sound Preset, Picture Freeze, T-Link,
Time Shift, PVR, Schedule List and Settings.
Picture Preset
Press OK/ to display its submenus:
Use
to scroll through the picture preset settings:
Standard, Dynamic, Natural, Movie and Personal.
And then press OK to confirm the selection.
Sound Preset
Press OK/ to display its submenus:
Use
to scroll through the sound preset settings:
Standard, Music, Movie, Clear Voice and Personal.
And then press OK to confirm the selection.
Picture Freeze
Press OK/ to display its submenus, and use
to
toggle between On and Off. When On is selected, the
display screen will be frozen.
T-Link
Use this function to search for CEC devices connected
to the HDMI sockets in your TV.
Enable or disable T-Link
1. Press
and select T-Link> T-Link.
2. Press OK/ to display its submenus, and use
to select On or Off to enable or disable T-Link.
Menu Operation
*Note: Below T-Link setting options and Guide Menu
options will be available only when T-Link is set to On.
Auto Power On: Use
to toggle between On and
Off. When Auto Power on is set to On, TV and device
will be on at the same time.
Auto Standby: Use
to toggle between On and
Off. When Auto Standby on is set to On, TV and
device will be in standby mode at the same time.
Guide Menu: Press OK/ to enter. You will find an
on-screen guide map of the remote control about the
shortcut to operate the playback, for example, Numeric
button 2 works as PAUSE.
*Note: The CEC functions depend on the devices
connected and it is possible that some devices may
not interoperate correctly when connected to this
TV. The user manual or the manufacturer of the
problematic devices should be consulted for further
information.
Time Shift
Note: This Option is only available when Time Shift is
set to On: Select Settings> Channel> Time Shift, press
OK/ to enter and use
to set Time Shift to On or
Off.
Allows you to pause, fast forward and rewind live TV,
so you don’t have to miss any part of your favourite
programmes. Before you use the function, connect a
USB drive to the TV first. For the first time, you should
complete the disk setup for the USB drive.
1. Press
on the remote control and select Time
Shift, then press OK to confirm.
2. Follow the directions on the screen to do the setup.
3. After the disk setup is done, press
and select
Time shift.
4. Press OK to display the time shift menu and operate
according to the on-screen prompt.
5. Pressing Stop button stops the time shift and exits.
- When the time shift menu disappears and only the timing of the time shift remains on the screen, you can
press OK to call out the time shift menu.
Notes:
- Before you plug the USB drive to TV, make sure
you have backed up the data on the drive to avoid
unforeseen malfunction and data loss.
- We recommend that you use a USB drive with at
least 1GB free space and a disk speed faster than
5.0MB/sec.
- The bigger the USB drive free space for time shift,
the bigger the recording length.
Quick Access of Time Shift:
Insert a USB disk, press PLAY(►) on the remote
control, it will access Time Shift automatically.
PVR (Personal Video Recorder)
Allows you to record your favourite TV programmes.
Before you use the function, connect a USB drive to the
TV first.
14
Note: The feature is available only in selected products
and, due to specific TV network limitations and country
technical requirements, might not be available in
product or place of installation. Feature might also be
blocked by TV network due to copyright protection (HD
content, recording protection). Please use
on the
remote control to check if the feature is available in your
product.
1. Press
on the remote control and select PVR.
2. Press OK/ to enter. It starts to record automatically.
3. Press
on the remote control and use
to adjust the recording duration.
4. Press OK to stop recording manually, the recorded
file will be saved. In normal operation, the recording will
stop automatically when the recording duration expires.
5. In recording, the PVR mini pane will also show on the
screen to indicate the recording progress.
6. To watch the recorded programme, exit PVR mode
> APPS > MideaCenter. Select the
first and go to
folder PVR, then select the related record file. Press
OK to play. (It is the same if you record a digital radio
programme).
Notes:
- This feature is available only for digital non encrypted
channels. Even when CICAM (CI or CI+) is inserted, this
feature is not available on encrypted channels.
- Before you connect the USB drive to the TV, make
sure you have backed up the data in the drive to avoid
the loss of your important data due to unforeseen
malfunction.
- The bigger the USB drive free memory for the PVR
function, the bigger the recording length.
- If you want to change channel or signal source during
recording, store the recording data before changing the
channel or source.
- The TV cannot play files normally if the parameters
of the file exceed the limitations of the system, the file
format is not supported, the file is damaged, or the file
cannot be decoded.
- Do not disconnect the USB drive when the system is
reading a file or transmitting data, otherwise the system
or the drive may be damaged.
Menu Operation
to the scheduled programme when the time you have
set comes. When time is out and you do not execute
any operation, the dialogue box will disappear and no
further operation will be executed.
b. Set Record, if you really want to start your
scheduled recording when the time you have set
comes. When time is out and you do not execute any
operation, scheduled recording will start automatically.
- Repeat type: set different repeat modes for the
recording.
After you enter all the information, use
to select
OK, then press OK to add the schedule you set into your
schedule list.
4. Press the red button and repeat above procedures to
add another schedules.
5. If you wish to edit a schedule, select it and press OK
to enter. You can also remove the selected schedule by
pressing green button.
6. Press
to close the menu.
Settings
The Settings menu allows you to configure the TV
with your preferences. For details, please refer to the
following Using System Settings part.
Schedule List
This function is used to perform scheduled recording.
1. Press
on the remote control and select Schedule
List.
2. Press OK/ to display the schedule list.
3. To add a schedule into your schedule list, press the
red button first to display schedule information. Then,
- Channel number: Press OK/ to enter, then use
to select the channel number.
- Start date: use the alphanumeric buttons to set the
recording date.
- Start time: set the starting time of the recording.
- Stop time: set the stopping time of the recording.
- Schedule type:
a. Set Reminder to be reminded that you can switch
15
Using System Settings
The Settings menu allows you to configure the TV with
your preferences.
Display the main menu by pressing
and select
Settings, or choose Settings under TV part of home
page, then press OK/ to display its options: Picture,
Sound, Channel, Network, System and Applications.
Picture
The menus for adjusting the picture are used to obtain
the best picture settings according to your preference,
the type of programme you are watching and the
ambient lighting.
Menu Operation
Overscan: Set Overscan function to On or Off.
3D: Press
to configure your 3D function. For details,
please see View TV Using 3D Function in Chapter 5.
(Note: For some models, this option is not available. )
ECO settings: Press OK/ to display its submenu.
Energy saving: Press
to select the desired power saving mode, High, Low or Off.
Local dimming: Press
to select On or Off.
Note: For some models, this option is not available.
Advanced settings: Press OK/ to display its
submenu.Use
to select the items, such as Noise
reduction, to adjust for obtaining a clearer picture.
Note: The options offered depend on the programme
you are watching.
Picture reset: Select to reset the picture settings to the
factory default.
Sound
Select Settings > Picture, then the Picture menu
appears on the right with the following options. Press
to enter and use
to choose an option.
Note: Some options may not be available for certain
modes. Some options may appear in the next page of
the Picture menu, you can press
to switch.
Picture preset: Use
to scroll through the picture
preset settings: Standard, Dynamic, Natural, Movie
and Personal.
Brightness: Adjusts the brightness of the picture.
Contrast: adjusts the difference between light and dark
areas of the picture.
Saturation: Adjusts the richness of colour.
Sharpness: Adjusts the crispness of the edges in the
picture.
Tint: Adjusts the balance between the red and green
levels.
Colour temperature: Adjusts the colour temperature of
the picture. Use
to scroll through the colour settings:
Normal, Warm, Cool and Custom.
Auto format: Use
to select On and Off, when On
is selected, the TV will display the picture according to
HD Signal's format.
Note: Auto format is available only in TV and HDMI
mode.
Screen mode: Use
to select the picture size.
Note: You are recommended to use the full screen
mode. Do not use the display mode with black bars on
both sides of the picture (such as 4:3) for a long time,
otherwise the TV screen may be damaged permanently.
This function is only available when Auto format is off.
Select Settings > Sound, then the Sound menu
appears on the right with the following options. Press
to enter and use
to choose an option.
Note: Some options may not be available for certain
signal sources. Some options may appear in the next
page of the Sound menu, you can press
to
switch.
Sound preset: Press OK/ to display the option list.
Use
to select a sound type from the list: Standard,
Music, Movie, Clear voice and Personal.
TV placement: Use
to balance the sound
between Desk top and Wall mount.
Auto volume control: Select On mode to reduce the
annoying blasts in volume during commercial breaks
and also amplifies softer sounds in programme material.
Eliminates the need to constantly adjust the volume.
SPDIF type: Connect to an audio device through the
SPDIF output. Select SPDIF type and press OK/ to
display the options. Select a proper sound type from the
list for digital programmes.
- If the current programme outputs sound in Dolby
format, then either PCM or Dolby can be selected.
- If the current programme does not output sound in
Dolby format, only PCM can be selected. Otherwise no sound will be output.
16
Menu Operation
Note: The options you may choose depend on the
programme you are watching. If you select PCM and
the sound output is ahead of the picture, you can
select SPDIF delay from the Sound menu and press
to adjust the delay time to synchronize the sound
with the picture.
SPDIF delay: If the sound output does not match
the picture, press
to adjust the delay time to
synchronize the sound with the picture
Wide stereo: Use
to switch On or Off.
Advanced settings: Press OK/ to display its submenu.
Use
to select the items, such as Balance, to obtain a
better sound.
Note: The options offered depend on the programme
you are watching.
Channel
Select Settings > Channel, then the Channel menu
appears on the right with the following options. Press
to enter and use
to choose an option.
searched channels from the channel list.
Channel list: Press OK/ to display channel list.
Channel organiser: You can skip channels, edit
channels, or delete channels, Press OK/ to enter.
Channel skip: If a channel is stored twice or its
reception is poor, you can simply skip it. The skipped
channels will no longer be selected by pressing the
PROGRAMME UP /DOWN button. Press OK/ to
display Channel skip menu. Press
to select a
channel and press OK to check the box.
Channel edit: Press OK/ to display Channel list.
Press
to select a channel you want to edit, then
press OK to enter. Press
to select Channel
name, then press OK to access the virtual keyboard
and edit the channel name, finally highlight OK and
press OK to confirm. When you have finished, press
to return.
Channel delete: Press OK/ to display Channel list.
Press
to select a channel you want to delete,
then press OK to delete the channel.
Channel Diagnostics (on digital TV channels)
1. Select Settings >Channel >Diagnostics.
2. Press OK/ to display some signal information on current digital channel, such as signal strength, Frequency, etc..
Time shift: Set Time Shift to On or Off. Default setting
is On. For details, please see the introducton of Time
Shift on page 14.
Channel scan: Press OK/ to display channel scan
options.
Tuner Mode: Antenna
Automatic Search: Select Digital & Analogue (or
Digital or Analogue), then press OK/ to start the
automatic search process. The search may take a few
minutes. During the process, you can press OK to
abort halfway.
Automatic Update: This allows you to update all
available channels without altering the sorting of
existing channels. Press OK to start to update the
channels. During the process, you can press OK to
abort halfway, or press
to return.
Analogue Manual scan: Press OK to enter. Press
and number or OK to search, fine tune or
store the channel.
Antenna Manual Installation: Allows you to start
manual searching the available channels from the
current frequency or any frequency you input.(Only
for digital channels). Press OK to start search from
the current frequency, or use digit keys to input a
frequency, then press OK to start search. During
the process, you can press OK to abort halfway and
press OK to restart, or press
to return.
Clean Channel List: Allows you to remove all the
Subtitle: this enables subtitle for digital TV channels.
Select Subtitle, press OK/ to display its submenus:
Subtitle: press OK/ to enter, press
to turn On
or Off the subtitles.
Subtitle type: press OK/ to enter, press
to select a subtitle type. You can select Hearing
impaired to display the hearing impaired subtitle with
your selected language.
Teletext: press OK/ to display its submenu.
Decoding page language: select a proper type of
language in which Teletext will display.
Digital teletext language: for digital TV channels,
your TV could zap to a service with multiple initial
Teletext pages in different languages. This function
allows you to select an available language as primary
language which relates to different initial Teletext page.
Network
You can set up your TV so that it can access the Internet
through your local area network (LAN) using a wired or
wireless connection.
17
Menu Operation
SSID of an available wireless router to set up the
connection.
Wi-Fi Direct: Select Wireless settings > Wi-Fi Direct,
then press OK/ to enter, you can do Wi-Fi direct
password setting and change the password here.
Information: Select Wireless settings > Information,
then press OK/ to enter, you will find the information
about WiFi status, etc.
System
Ethernet settings:
you can attach your TV to your LAN using cable in three
ways:
• You can attach your TV to your LAN by connecting the
LAN port on your TV to an external modem using a
Cat 5 cable.
• You can attach your TV to your LAN by connecting the
LAN port on your TV to a IP Sharer which is connected
to an external modem. Use Cat 5 cable for the
connection.
• Depending on how your network is configured, you may
be able to attach your TV to your LAN by connecting
the LAN port on your TV directly to a network wall outlet
using a Cat 5 cable. Note that the wall outlet is attached
to a modem or router elsewhere in your house.
Select Settings > Network, then select Ethernet
settings to connect to a wired network.
Wireless settings:
To connect your TV to your network wirelessly, you need
a wireless router or modem, a wireless LAN adapter, and
a TCL wireless USB dongle (model PW-DN4210D,
which is sold separately). Connect the USB dongle to
your TV’s USB port.
Note: If your TV has an in-built wireless Adapter,
then the USB dongle is not required.
Select Settings > Network, then select Wireless
settings to connect to a wireless network. you can set
up the wireless network connection accordingly.
Select Settings > System, then the System menu
appears on the right with the following options. Press
to enter and use
to choose an option.
Language: Press OK/ to display the language list and
use
to select a language.
Timer: The Timer menu allows you to set the time zone
on your TV set, to programme an automatic turn-off or
wake-up timer and to view the calendar.
Select System > Timer and press OK/ to confirm. The
Timer options are as below:
Time zone: Use
to select the local time zone.
Country region: Use
Clock: Press OK/
WiFi switch: Select WiFi switch and press OK/
to enter, use
to set it to On, then below options
are available. Otherwise, they are in gray and not
available.
Scan: Select Wireless settings > Scan, then press OK/ , the TV will scan all access points within range. The access points found by the TV will be displayed. Select an available access point, then
press OK to connect the TV to it.
Notes:
- If you select a protected access point, you will have to enter the corresponding password. Press OK on the remote control to display virtual keyboard to enable you to enter it.
- This set has a memory function of available access
point, which enables your set to be connected to the
network even if you switch on TV after power off.
Manual:Select Wireless settings > Manual, then
press OK/ , you will be prompted to enter the correct
18
to select your region.
to display its options:
- Auto synchronization: Use
to select On
or Off. If On is selected, the TV will get the time
automatically from DTV signals, and the Time item
cannot be adjusted. If you select Off, you should set
date and time at Date and Time item. Highlight Date
or Time, use
to select input space, enter the
current date or time by using the digit keys.
Note: if Off is selected, the time set in Time option
will not be memorized when turning on the TV next
time, and the TV 's time will start from the default.
- Power on timer: Use
to select Once, Daily
or Off. If you select Once or Daily, you should set a
time period after which the TV automatically switches
to on at Time below this item. Highlight Time, use
to select input space, enter the on time using the
digit keys.
- Power on channel: Press OK/ to display its
submenu. Highlight Select mode, use
to select
Last status, the power on channel will be the last
channel you watched before power-off. Or you can
select User select, then press
to select the
Menu Operation
channel you want to watch when the TV is turned on
automatically next time, and press OK to confirm.
- Power off timer: Use
to select Once, Daily or
Off. If you select Once or Daily, you should set a time
period after which the TV automatically switches to
off at Time below this item. Highlight Time, use
to select input space, enter the off time using the digit
keys.
Sleep timer: Sets a period of time after which the TV
set goes into standby mode. Use
to set the period
(120 minutes maximum). To disable this function, select
Off.
Lock: This menu can control the special function for TV
channels.
Note: You must enter your personal code before entering
the Lock menu.
Display the main menu by pressing
and select
Lock, then press OK to confirm. Then press the number
buttons to enter the password to enter the Lock menu.
The factory default code is 1234. And the super password
is 0423. If you forget your code, enter it to override any
existing codes. The Lock options are as below:
- Channel lock: This option allows you to lock a
certain Channel. Use
to select a certain TV
channel you want to lock, then press OK to lock. To
unlock, use the same operation.
- Parental rating: This option allows you to set a rating
to a programme. Highlight Parental rating, press
OK/ to display Parental rating menu. Then use
to adjust.
- Input lock: This option allows you to lock a certain
external source you want to lock. Press OK/ to
display Input lock menu, then press
to select a
certain external source you want to lock, and press OK
to lock. To unlock, use the same operation.
Note: when the current input is locked, you can press
OK and enter the password to enter.
- Front panel lock: Press
to select On to lock
the set's buttons.
- Installation lock: Press
to select On to
prevent access to the Installation menu to prevent any
channels from being set up without your consent.
- Change password: This option allows you to change
the password. Press OK/ to enter, then press the
number buttons to enter the new password twice.
- Max volume: Press OK/ to display the adjustment
bar and use
to set the max volume when watching
programme.
Software update: Select System > Software update,
press OK/ to enter. You can update software by network
or by USB.
- By network: Enables you to download and install
the latest software version from the Internet. Make
sure to set up a wired or wireless network connection
first, then select By network and press OK/ to enter.
Follow the on-screen instructions to continue.When
new-version software is available, a progress bar
appears. When the download finishes, the TV will go black and upgrade the software.
Note: Do not switch off or unplug the TV until the
upgrade is completed. Keep successful network
connection during upgrade.
- By USB: enables you to install the latest version of
the software if available. Select By USB and press
OK/ to enter. Follow the on-screen instructions to
continue.
- Restore Factory settings: Allows you to reset the
TV to factory default settings.
1. Select Restore Factory settings and press OK/
to enter.
2. Use the digit buttons to enter the password.
3. Press
to select OK and press OK to confirm.
4. The Initial setup menu appears. Follow the related
Instructions.
There is also information about the TV such as Current
version and Product name, etc.
Location: Use
with demo.
Guide ON: Use
to select Home, Shop or Shop
to select On and Off.
Account: Select Add account and press OK, menu for
[Add a Google Account] pops up.
Input method: Use
TV IME.
to select TCL IME or Smart
Bluetooth: Press OK/ to display its submenu. Use
to select Open or Close. Select Open, then the TV
will start searching all the available devices.
Applications
Select Settings > Applications, then the Applications
menu appears with the following options. Press to
enter and use
to choose an option.
All Apps: Press OK to display the information of all the
apps.
Running Apps: Press OK to display the information of
the running apps.
Update Apps: Press OK to display the updated apps,
and click Update All to update the apps .
Available space: Press OK to display the available
space.
19
Chapter 5
Advanced Functions
Using the 3D Function
Using MHL Function (Mobile Highdefinition Link)
Note:
- 3D function may not be available for some models.
- 3D glasses from other manufacturers may not be
supported.
- All photo functions are disabled in 3D mode.
- If you change to a different signal source or access
Smart TV, the 3D mode will be automatically disabled.
To feel the 3D effect fully, please follow below steps:
1. Press 3D on the remote control; or press
and
select Settings > Picture > 3D to enter 3D .
2. Use
to select the right format and press OK to
confirm.
3. For those models using Bluetooth 3D glasses, please
pair according to the user’s guide of 3D glasses.
4. Wear the 3D glasses and enjoy the 3D effects.
- After you select 3D mode, a 3D mode selection menu
appears on the bottom of the screen. It contains 2D-to3D, Side by Side, Top-and-Bot, Line Interleave, More
setting, Help and Exit 3D options.
You can use the MHL functions by connecting the TV
HDMI 1 (MHL) port and the USB port of a mobile device
with an MHL cable. Features of the MHL functions
include:
• Charge the mobile device from the TV.
• Two-way remote operation between TV and mobile
device.
• Video/Audio contents play from the mobile device, and
shown on the TV.
Notes:
• These functions may not be available depending on
the connected equipment.
• If there is no more battery life left in the connected
device, charging will not start.
Connecting MHL-compatible Device
Note: Some 3D formats may not be available
depending on the format of the image source.
- When the 3D movie is playing under non-USB sources,
press 3D, select 3D > More Setting, press OK to pop
out a menu to adjust the 3D effect. Press
to
select and change settings, and press
to return.
Note: Some options are not available in certain modes.
3D Mode: 2D-to-3D, Side-By-Side, Top-and-Bot, Off.
L-R Switch: On, Off.
Depth: 0-10
3D To 2D: On, Off.
3D Auto: On, Off.
- If you want to exit 3D mode, choose Exit 3D options in
the 3D menu.
Using E-Manual (Help)
You can find instructions for your TV's features from the
e-manual in your TV. To view it, press
on the remote
control to open Home page, use
to switch to APPS
page, select My Apps and open it, use
to
highlight E-Manual icon and press OK to view the
details.
• Connect the MHL-compatible device to the HDMI 1
(MHL) port on theTV, using an MHL cable (not supplied),
charging starts automatically.
• When connecting MHL-compatible device to HDMI 1
(MHL) port on the TV, switch TV source to HDMI 1.
Note:
• Do not connect the MHL-compatible device to any
ports other than HDMI 1(MHL) port.
When using MHL
• Interoperability with MHL devices of other
manufacturers is not guaranteed. Therefore, TCL does
not provide any guarantee against operational failure
such as that described below when an MHL source is
connected to the TV.
- No picture or sound.
- Some of the functions do not work by remote operation
from the TV.
• If the MHL does not work properly, contact the
manufacturer of the source device for advice on its use.
• Do not disconnect the power plug of the TV when the
TV is active and the MHL device is being connected.
• Do not disconnect the power plug of the TV when the
TV is in standby mode and the MHL device is being
connected.
20
Chapter 5
Viewing photos, playing music and
watching videos from a USB device
Your TV is fitted with a USB connector that enables you
to view photos, listen to music or watch videos stored
on a USB storage device or the PVR list.
Supported file formats as below:
Picture:
JPEG
Music:
MP3
Video:
AVI, MP4, MPG, MPEG, TS…
Note: some USB keys and USB products like digital
cameras or mobile phones are not fully compatible with
USB 2.0 standard so they may not work with the TV
multimedia player. Not all USB keys or devices are
compatible with the USB function. Not all above formats
are recognised. The encoding formats of your files will
determine if they can be used or not.
Press
on the remote control, use
to switch
to APPS page, select MediaCenter and press OK to
enter.
All
You can access photo, music, and video files via the All
folder in the external storage device that is connected
with the smart TV, and also view the files of the external
storage device in the file folder. All the photos, music
and videos will be found in this folder.
Advanced Functions
playback begins from the selected song. A control bar
appears, by which you can play or pause the song,
select different play modes, etc..
4. Press the related buttons on the remote control to
perform the available functions shown on the function
bar at the bottom of the TV screen.
Video
To watch video if available.
1. Select Video, then the main file content browser was
shown. Press
to enter.
2. Use the
to select a video in either main or
sub file content browser in the same way as in photo
display function.
3. Select a video, press OK to watch, and an automatic
playback begins from the selected video. Press
to
display the video menu in the browser mode. You can
play or pause the video, select different play modes and
preset picture settings, etc.
4. Press the related buttons on the remote control to
perform the available functions shown on the function
bar at the bottom of the TV screen.
nScreen
Please download and install the client software of TCL
nScreen software to your smart phone running Android
first, then open the client software and operate according
to the prompt on the smart phone and the screen of TV.
Include Media Sharing, Remote Control and Help.
Media Sharing: After a smart phone/pad is connected
to the TV, photo, video or music files can be sent to
the TV and played on it.
Remote Control: Smart phones can be used as
a remote control unit to operate TV after they are
connected to the TV via wireless network.
Help: Brief introduction about the features and usage
of functions under nScreen.
Image
To display photos if available.
1.Select Image, then the main file content browser will
be shown. Press
to enter.
2. Use
to select a photo in either main or sub
file content browser.
3. Select a photo, press OK to watch, and a slide show
begins from the selected photo. Press OK to pause the
photo if you want to rotate or zoom the paused photo.
Press
to display the control bar in the browser
mode. You can play, pause or rotate the photo, select
different play modes and display effects, etc..
4. Press the related buttons on the remote control to
perform the available functions shown on the function
bar at the bottom of the TV screen.
Note: To use the function, the smart TV and smart
phone should be connected to the same wireless
network. Some smart phones and Android systems won't
be supported.
Audio
To play back music if available.
1. Select Audio, then the main file content browser will
be shown. Press
to enter.
2. Use
to select a song in either main or sub
file content browser in the same way as in photo display
function.
3. Select a song, press OK to play, and an automatic
21
Chapter 6
Other Information
Problems & Solutions
Note: Problems & solutions 1 to 2 are for the TV models which have network functions, so users of non-connected
TV models can disregard them.
1. Fail to link to the network.
- Check if your TV is connected with the network;
- Reboot your TV;
- Consult your internet service provider, to confirm
if access of your router is supported. Refer to the
operation manual of your router.
- Make sure your TV is connected to a router, and
make sure your router is powered on. Check that your
router/modem has an internet connection, and that
your Ethernet cables/wireless connection is OK. Test
your connection with a computer to make sure it is OK.
Should the problem persist, contact customer service.
4. The video from a mobile hard disk (USB) is
playing with no sound.
- The audio format of the video in your mobile hard disk
is not supported by the TV player.
5. Some videos fail to play.
- The formats of the videos may not be supported by the
TV, especially videos shot by certain kinds of cameras,
generally with their private protocol of formats, which are
not compatible with your TV.
6. Video stops playing midway.
2. The video could not be played smoothly.
- Videos from your USB flash drive --- It may result from
data transmission, or its code flow is far beyond the
supported formats of this TV set.
- Videos downloaded from internet, or online videos.
a. It may be caused by the lower bandwidth of your
network. A high network speed is required to handle
online videos.
b. Peak internet usage times may affect the bandwidth.
c. Check if any other computers on the same network
are also operating, as they may be using up
bandwidth. Especially if they are downloading or
playing online videos.
d. The video may not be smooth itself, it is not the
problem of your TV or network.
3. When two mobile hard disks are connected with
the TV at the same time, they will not be recognized
some times.
- All mobile hard disks consume a lot of power, which
may result in power supply problems. We recommend
inserting only one hard disk, or a low power consumption
mobile hard disk.
- Mistakes may occur when videos are copied or
compressed, so they may automatically stop playing
during playback.
7. What should I pay attention to, when I do SW
updating
- No power cuts when SW updating;
- Avoid any operations with your remote control when
SW updating;
- .Depending on your internet connection speed, the
software updating process may take some time.
8. There are no distinct changes of TV interface after
SW updating.
- Under certain conditions, SW updating may not only
update or add new functions but also improve the
performance of the TV set, without distinct changes to
the user interface. Also, there may be no changes to the
user interface at all.
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Other Information
Troubleshooting
Most problems you encounter with your TV can be
corrected by consulting the following troubleshooting list.
No picture, no sound
1. Check if the fuse or circuit breaker is working.
2. Plug another electrical device into the outlet to make
sure it is working or turned on.
3. Power plug is in a bad contact with the outlet.
4. Check the signal source.
No colour
1.Change the colour system.
2.Adjust the saturation.
3.Try another channel. Black-white programme may be
received.
Remote control does not work
1.Change the batteries.
2.Batteries are not installed correctly.
3.Main power is not connected.
No picture, normal sound
1.Adjust the brightness and contrast.
2.Broadcasting failure may happen.
Normal picture, no sound
1.Press the VOLUME UP button to increase volume.
2.Volume is set to mute, press the Mute button to
restore sound.
3.Change the sound system.
4.Broadcasting failure may happen.
Snowy dots and interference
If the antenna is located in the fringe area of a television
signal where the signal is weak, the picture may be
marred by dots. When the signal is extremely weak, it
may be necessary to install a special antenna to improve
the reception.
1.Adjust the position and orientation of the indoor/
outdoor antenna.
2.Check the connection of antenna.
3.Fine tune the channel.
4.Try another channel. Broadcasting failure may happen.
Ignition
Black spots or horizontal streaks appear, or the picture
flutters or drifts. This is usually caused by interference
from car ignition system, neon lamps, electric drills, or
other electrical appliance.
Ghost
Ghosts are caused by the television signal following two
paths. One is the direct path, the other is reflected from
tall buildings, hills, or other objects. Changing the
direction
or position of the antenna may improve the reception.
Radio frequency interference
This interference produces moving ripples or diagonal
streaks, and in some case, loss of contrast in the picture.
Find out and remove the radio interference source.
Unorderly ripples on the picture
It is usually caused by local interference, such as cars,
daylight lamps and hair driers. Adjust the antenna to
minimize the interference.
Blank screen in VGA mode
Perhaps the TV can not recognize the resolution set by
the PC. Suggest to change to the best resolution or
other standard resolutions of the Windows system.
*Figures and illustrations in this User Manual are
provided for reference only and may differ from actual
product appearance. Product design and specifications
may be changed without notice.
23
Legal Statement
[Legal Statement] of TCL - manufacturer of this TV set
Due to the various capabilities of products featuring
the SmartTV - Services, as well as limitations in the
available content, certain features, applications, and
services may not be available on all devices or in all
territories. Some features on SmartTV may also require
additional peripheral devices or membership fees that
are sold separately. Please visit our website for more
information on specific device information and content
availability. The services and availability of content
through SmartTV are subject to change from time to
time without prior notice.
All content and services accessible through this device
belong to third parties and are protected by copyright,
patent, trademark and/or other intellectual property
laws. Such content and services are provided solely
for your personal noncommercial use. You may not
use any content or services in a manner that has
not been authorized by the content owner or service
provider. Without limiting the foregoing, unless expressly
authorized by the applicable content owner or service
provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works,
exploit, or distribute in any manner or medium any
content or services displayed through this device.
You expressly acknowledge and agree that use of the
device is at your sole risk and that the entire risk as to
satisfactory quality, performance and accuracy is with
you. The device and all third party content and services
are provided “as is” without warranty of any kind,
either express or implied. TCL expressly disclaims all
warranties and conditions with respect to the device and
any content and services, either express or, implied,
including but not limited to, warranties of merchantability,
of satisfactory quality, fitness for a particular purpose, of
accuracy, of quiet enjoyment, and non-infringement of
third party rights. TCL does not guarantee the accuracy,
validity, timeliness, legality, or completeness of any
content or service made available through this device
and does not warrant that the device, content or services
will meet your requirements, or that operation of the
device or services will be uninterrupted or error-free.
Under no circumstances, including negligence, shall
TCL be liable, whether in contract or tort, for any direct,
indirect, incidental, special or consequential damages,
attorney fees, expenses, or any other damages arising
out of, or in connection with, any information contained
in, or as a result of the use of the device, or any content
or service accessed by you or any third party, even if
advised of the possibility of such damages.
Other Information
Third party services may be changed, suspended,
removed, terminated or interrupted, or access may be
disabled at any time, without notice, and TCL makes no
representation or warranty that any content or service
will remain available for any period of time. Content
and services are transmitted by third parties by means
of networks and transmission facilities over which TCL
has no control. Without limiting the generality of this
disclaimer, TCL expressly disclaims any responsibility or
liability for any change, interruption, disabling, removal
of or suspension of any content or service made
available through this device. TCL may impose limits
on the use of or access to certain services or content,
in any case and without notice or liability. TCL is neither
responsible nor liable for customer service related to
the content and services. Any question or request for
service relating to the content or services should be
made directly to the respective content and service
providers.
Licence
This product incorporates HDMI technology.HDMI, the
HDMI logo, and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing
LLC.
Plug in an MHL-compatible mobile device to view your
favorite content and charge your device at the same
time.
Manufactured under license from Dolby Laboratories.
“Dolby” and the double-D symbol are registered
trademarks of Dolby Laboratories.
HEVC, or H.265 is the successor to H.264 and strives to
deliver video with equivalent quality with bitrate savings
of up to 50 percent. HEVC is critical for streaming highquality video even in congested network environments,
and will be a driving factor in the delivery of 4K content
to new Ultra HD displays.
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