Owner’s manual
8. Stem bolt
9. Headset
10. Headset spacers
11. Headset adjuster bolt
12. Handlebars
1. Brake levers
2. Brake pads
5. Seatpost clamp
6. Saddle clamp
Do Not
Handlebar set up
Step 1 of 3
b. Tighten
a. Turn
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
Turn handlebars anti-clockwise and align with front wheel
Tighten stem clamp bolt max. 7Nm
Failure to correctly tighten stem clamp bolt may result in serious injury or death. If in doubt, please consult our technical
support team on +44 (0)1584 856 881
or email
Telephone: +44 (0)1584 856 881
Step 2 of 3
Step 3 of 3
Pedal installation
Adjust saddle height
a. Left pedal
b. Right pedal
Left pedal – rotate pedal axle clockwise towards front of bike
Right pedal – rotate axle anti-clockwise towards front of bike
Tighten max. 30Nm
Please ensure you identify the left and right pedals
before installing.
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
Loosen seatpost-clamp
Move to desired height
Tighten clockwise max. 4Nm
Seatposts are clearly marked with minimum insertion mark.
Please do not raise saddle above this line.
Telephone: +44 (0)1584 856 881
Safety first
Before you head off please read our advice for safe cycling. If you are
the responsible adult, parent or guardian we recommend the following
Ensure that a helmet is adjusted correctly in accordance with the
manufacturer’s instructions.
Ensure your child is wearing sturdy footwear and nothing can
become entangled in the pedal or drivetrain.
Ensure that your child familiarises themselves with their new
bicycle in a safe environment.
We pride ourselves on light action brakes. Check your child can
come to a stop safely using the brakes. Walk beside them and
assist them in pulling the brake lever to allow them to feel its
Your Islabike is set up so that the right hand brake lever operates
the front brake. Where the destination country drive on the right
(with the exception of our balance bike) the right hand brake lever
will operate the rear brake.
Be aware braking performance and grip will be drastically reduced
in wet conditions.
Avoid riding by any busy streets or highways.
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
Always observe national legal requirements if riding on public
roads. If you are cycling in any other countries or in the EU, please
check national guidelines.
Tumbles are an inevitable part of riding a bike and sometimes the
bike can get damaged. It is very important that a bike is inspected if
an accident occurs. Here are some things to look out for:
Handlebar ends becoming exposed from repeated contact with
the ground or heavy fall. Never let a child ride a bike with an
unplugged handlebar end. You can buy replacement handlebar
grips on our website or call
+44 (0)1584 856 881.
Front brake damage can occur in a crash. If the handlebars
become twisted from a crash the cable can wrap itself tightly
and damage the noodle hinge dock. This has been reinforced
on our bikes but they are not indestructible. Always check the
front brake operates correctly and the brake hinges were not
damaged after a crash. You can easily perform a visual
inspection by comparing to the rear brake. If you are unsure
please contact our technical support team on
+44 (0)1584 856 881 or email
Telephone: +44 (0)1584 856 881
Usage guidelines
Your Cnoc has been designed to be ridden on paved, unpaved,
gravel roads and off-road trails with moderate gradients. Contact
with irregular terrain and loss of tyre contact with the ground may
occur. Drops are intended to be limited to less than 20cm. The
maximum safe combined rider and luggage weight limits are as
Your Islabike comes with a 5-year guarantee on frame and forks and a 2-year
guarantee on parts. This covers faulty manufacturing but not normal wear and
tear. This guarantee only applies to the original purchaser of the bike.
• Cnoc 14 Small
• Cnoc 14 Large
• Cnoc 16 • Cnoc 20 =
It is not possible to make a bike that is never going to be damaged.
If your child uses their bike beyond its limitations,
there is a high risk of failure which could result in serious injury
or death. Bikes that are used competitively should be subject to
more frequent and rigorous checks. Take particular care to check
the frame tube junctions and welds as well as all the components
for damage or excessive wear. If in any doubt, please contact our technical support team on +44 (0)1584 856 881 or email Alternatively take it to a qualified
cycle mechanic for inspection.
Your statutory rights are not affected by the guarantee.
Our clearance bikes have the following guarantees, these apply to the
original purchaser and are only valid within the UK.
Ex-display / Demo: 5-years frame and forks / 2-year parts
Second hand: 12-months frame and forks
As with all mechanical components, the bicycle is subject to
wear and stress. Materials and components may react to wear
or stress fatigue in different ways. If the design life of a component
has been exceeded it may suddenly fail, possibly causing injuries
to the rider. Cracks, scratches or a change of colour could indicate
that the design life of the component has been reached and it
should be replaced. Extra care should be taken when inspecting parts that are subject to high levels of stress.
Please note your bike is not intended for the following types of riding:
• Dirt jumping • Downhill
• BMX• Slalom
• Four-cross
Our bikes are not guaranteed for racing in sanctioned or
competitive events. The use of a bicycle in hazardous conditions
including changeable and uneven surfaces can put high,
unpredictable loads on the bicycle and its components. Lack of
rider skill and experience can further increase these loads leading
to the possibility of serious damage to the bicycle and/or injury to
the rider. If you choose to participate in these events then please
carry out more frequent and thorough maintenance and checks,
including regularly inspecting the frame, fork, stem, cranks and
handlebars for signs of damage. Discontinue use immediately if
anything untoward is spotted and contact our technical support
team on +44 (0)1584 856 881 or email
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
Telephone: +44 (0)1584 856 881
Keeping your bike clean and maintained comes with many benefits. Not
only will your Islabike perform better but it will be safer, last longer and look
great. To do this we have listed some regular checks to help you along the
way. Of course, if you are unsure of anything we strongly recommend you
seek professional advice or contact our technical support team
on +44 (0)1584 856 881 or email
Considered one of the most important safety features of your Islabike. It is
a good habit to check the brakes on a regular basis. This should be done
depending on the type, frequency or duration of riding. If your bike has not
been used for a period of time we recommend a quick check before riding.
Firstly, moving parts on your bicycle will need lubricating from time to
time. Weather conditions are generally the biggest factor that determine
frequency of maintenance and lubrication. However, it is also heavily
dependent on the frequency, type and duration of riding.
Brake cables
Weekly or after washing / rain
Wheel bearings
Bottom bracket
Weekly or after washing / rain
6 months
Sealed bearings
Sealed bearings
Sealed bearings
Give the brakes a few pulls to check they are working - If the brakes
feel smooth and the brake levers are not moving all the way back to the
handlebar this is a good sign. If the brakes contact the handlebar or are
difficult to operate please view
Check pads contact the rim correctly when braking - Pull on one brake
at a time and check the brake pads touch the rims nice and evenly. If the
pads are not contacting the rims, are uneven or touching the tyre please
contact our technical support team on +44 (0)1584 856 881
or email
Check pads are not fouling the rim - Lift the front of the bike off the
ground with the handlebars and give the front wheel a spin. If the wheel
spins freely your brakes are not fouling. Repeat the process for the rear
ensuring you spin the wheel forwards and your child does not put his/her
hands in the wheel. If for any reason the wheels do not spin please contact
our technical support team on +44 (0)1584 856 881
or email
Check pads are not worn out - Brake pads do not last forever. Eventually
they will need replacing. Again, this will depend on the type, frequency
and duration of riding. Our brake pads come with a wear indicator line. If
your brakes are now worn down to this line you should consider replacing
your brake pads. If you cannot find the line, please replace immediately by
ordering on our website
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
Telephone: +44 (0)1584 856 881
Tyres and Tubes
Rim wear - Routinely check your bicycle rims for any wear. Our bikes have
an indicator line that runs the circumference of the rim. When this becomes
flush with the rest of the rim or disappears it is time to replace the wheel. For
new wheels contact our customer service team on +44 (0)1584 856 881.
Tyre wear - Regularly check tyres for general wear and tear. Over time
your tyres will become more worn and can become more susceptible
to punctures.
Tyre pressure - Regularly check your Islabike tyre pressure as they slowly
go down over time. To check, simply push your thumb hard onto the tyre or
use a pressure gauge fitted to most quality bicycle track pumps. If you can
touch the rim this probably needs some more air.
You should not exceed the maximum tyre pressure printed on the
sidewall of the tyre. We recommend approx. 70% of the maximum
tyre pressure illustrated on your tyre. To inflate presta valves you
must first open the valve by unscrewing and tapping the valve end
to relieve it if stuck. Inflate to correct pressure and then carefully
re-tighten to close the valve.
Use our guide to inflate your tyres,
Rim trueness - Depending on the type of riding your child does, your
bike’s wheels may become untrue or damaged when riding. This means
they will not spin straight and will wobble. To check this please see step 3
Brakes. If for any reason they are untrue our wheels can be easily repaired.
Please contact our technical support team on
+44 (0)1584 856 881 or email
Hubs - Your hubs are fitted with cup and cone bearings. Although they
are sealed water and grit can enter your hubs and cause premature
wear. To prolong the life and keep them running smooth and efficient. We
recommend annual maintenance and re-greasing of hub bearings.
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
Valve closed
Valve open
Telephone: +44 (0)1584 856 881
Recommended torque settings
The drivetrain is a category of components made up of the chain, cranks,
cassette or freewheel and pedals. These components work together to
drive your Islabike forward. These are crucial in maintaining the optimum
performance and life of your Islabike. To keep these running smoothly we
advise the following.
All stem bolts
Saddle clamp bolts
Seatpost collar bolt
Crank bolts
Wheel bolts
Brake pads
Brake cable pinch bolt 6Nm
Brake arm fixing bolts 6Nm
1. Chain cleaning and lubricating - We recommend oiling
periodically or after excessive use. Your Islabike is supplied with a fully enclosed no tools chain guard. Simply apply general purpose
maintenance oil to the port hole whilst simultaneously turning the
cranks backwards to ensure full chain coverage.
2. Chain tension - If you have to remove your rear wheel for
maintenance or puncture repair you will have to re-tension
the chain. To do so re-fit the chain to the sprockets and pull the
wheel rearwards. Once the chain is taught, alternately tighten the
wheel bolts to the required 8Nm whilst ensuring the wheel remains
central in the frame. There should be 6-12mm of chain movement.
Ensure the rear brake is re-connected and check it is
working before allowing your child to ride.
Spares and replacement parts
We carry stock of replacement parts for your Islabike including inner tubes,
tyres and grips. Please visit our website for a list of readily available spares or
contact us on +44 (0)1584 856 881 or email
We only recommend using genuine parts for safety critical components e.g.
brake cables, brake blocks and bolts.
If you can’t find what you are looking for or are unsure of any compatibility for
older models, please contact our technical support team by phone or email.
For chain guard removal, installation and maintenance please refer
+44 (0)1584 856 881
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20
For support on teaching your child to ride, please see our Info Hub.
Telephone: +44 (0)1584 856 881
Frame number
Please make a record of your frame number. This is a combination of
letters and numbers unique to your bike stamped to the underside of the
frame. This is required by police and insurance companies in case of loss.
Cnoc 14 Small / Cnoc 14 Large / Cnoc 16 / Cnoc 20