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VP2468
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS16475
Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !
Contents
1. Cautions and Warnings ..................................... 1
2. Getting Started ................................................... 4
2-1. Package Contents ............................................................. 5
2-2. The Exterior of the Monitor ................................................ 6
2-3. Hardware Installation ........................................................ 7
2-4. Quick Installation ............................................................. 14
2-5. Power On ........................................................................ 18
3. Adjusting the Screen Image ............................ 20
3-1. Using the Control Panel .................................................. 20
3-2. Monitor Optimization ....................................................... 24
3-3. Driver Installation (Windows 10 Setup) ........................... 24
3-4. Setting the Timing Mode ................................................. 26
3-5. Additional Software Installation (Optional) ...................... 27
3-6. Monitor Firmware Update (Optional) ............................... 28
3-7. Auto Pivot (Optional) ....................................................... 30
3-8. Colorbration (Optional) .................................................... 31
4. OSD Menu Introduction ................................... 32
4-1. OSD Menu Tree .............................................................. 32
4-2. OSD Menu Explanation ................................................... 41
4-3. Monitor Setting Management .......................................... 48
4-4. OSD and Power Lock Settings ........................................ 49
5. Specifications ................................................... 50
6. Troubleshooting ............................................... 52
7. Cleaning and Maintenance .............................. 53 iii
Safe Cleaning Practices ......................................................... 53
8. Compliance Information .................................. 55
8-1. FCC Compliance Statement ........................................... 55
8-2. Industry Canada Statement ............................................ 56
8-3. CE Conformity for European Countries ........................... 56
8-4. TCO Information .............................................................. 57
8-5. Declaration of RoHS2 Compliance ................................. 59
8-6. Indian Restriction of Hazardous Substances .................. 61
8-7. Product Disposal at End of Product Life ......................... 61
9. Copyright Information ...................................... 62
10. Service Information .......................................... 63
Product Registration ............................................................... 63
Customer Service ................................................................... 64
Limited Warranty ..................................................................... 67
Mexico Limited Warranty ........................................................ 72 iv
1. Cautions and Warnings
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings and follow all instructions.
4. Sit at least 18” / 45cm from the monitor.
5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes.
6. Always handle the display with care when moving it.
7. Exercise caution when removing the rear cover of the monitor.
This monitor contains high-voltage parts.
8. Do not use this equipment near water. To reduce the risk of fire or electric shock, do not expose the monitor to rain or moisture.
9. Avoid exposing the monitor to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels.
10. Clean with a soft, dry cloth. If further cleaning is required, see
“Cleaning the Display” in this guide for further instructions.
11. Avoid touching the screen. Skin oils are difficult to remove.
12. Do not touch, rub or apply pressure to the monitor screen, as it may permanently damage the screen.
13. Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation.
14. Do not place heavy objects on the display, video cable, or power cord.
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15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display.
16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.
17. When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.
18. Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
19. Only use attachments/accessories specified by the manufacturer.
20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
21. Unplug this equipment when it will be unused for long periods of time.
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22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
23. Excessive sound pressure from ear-/headphones can cause hearing damage /hearing loss.
24. Adjustment of the volume control as well as the equalizer may increase the ear-/ headphones output voltage and therefore, the sound volume level.
25. The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/ headphone output voltage and therefore, the sound volume level.
26. NOTICE: MONITOR MAY OVERHEAT AND SHUT DOWN!
If monitor shut down, please reboot your monitor. After reboot, test the new Max Refresh rate by enabling it in the NVIDIA
Control Panel.
If you don't see an image, please disconnect the DP cable and use the monitor OSD to try again with a safer Max Refresh.
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2. Getting Started
Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.
If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help.
Important! Save the original box and all packing material for your future shipping needs.
NOTE: The word “Windows” in this user guide refers to Microsoft
Windows operating system.
4
2-1. Package Contents
Your monitor package includes:
• Monitor
• Power cord
• Video cable 1
• USB cable
• Quick Start Guide
• ViewSonic CD
- User Guide
- INF/ICM files 2
- Registration information
- Additional software (Optional)
NOTE:
1 The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
2 The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install both the INF and ICM files.
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2-2. The Exterior of the Monitor
A. Front B. Left and Right
C. Rear
1 4 2 3
1. Control panel (Expanded in 3-1)
2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4)
3. Kensington security slot (Expanded in 2-3 section G)
4. This is the VESA wall mounting area on the back of the moitor*. For the VESA wall mounting installation steps, please see 2-3 section F for additional instructions.
*VESA wall mount capability varies depending on model: some models will not have VESA wall mounting capability.
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2
3
2-3. Hardware Installation
A. Base Attachment
Procedure
1
B. Base Removal Procedure
1
2
7
3
C. Adjusting the Monitor’s Height
- Push the top of the monitor downward until it is at the desired viewing height for use.
- You can also pull the monitor back up, to the desired viewing height for use.
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*This picture is for reference only
D. Adjusting the Angle
- After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you.
- The angle of the screen can be adjusted by moving the panel, angling it forward or back. It can be adjusted from -5° to 21° for a flexible, comfortable viewing experience*.
Rear Side Front Side
*Adjustment angles vary depending on each individual model.
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*This picture is for reference only
E. Pivot Feature
1. Lift/raise the monitor as high as it can go (max height).
2. Adjust the monitor, angling the top back and pull the bottom forward (see the below picture for reference).
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*This picture is for reference only
3. Rotate the monitor clockwise and counterclockwise, (see the below picture for reference).
4. Finish the monitor installation by fully rotating the monitor
90°(see the below picture for reference).
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*This picture is for reference only
F. Wall Mounting (Optional)
NOTE: For use only with a UL Listed Wall Mount Bracket.
To obtain a wall-mounting kit or height adjustment base, contact
ViewSonic ® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a deskmounted to a wall-mounted display, do the following:
1. Find VESA compatible wall-mounting kit which meets the quaternions below,
Max
Loading
Hole pattern
(W x H; mm)
Interface Pad
(W x H x D)
Pad
Hole
Screw Q’ty &
Specification
14kg 100mm x 100mm
115 mm x
115 mm x
2.6 mm
Ø 5mm
4 piece
M4 x 10mm
2. Verify that the power button is turned Off, then disconnect the power cord.
3. Lay the display face down on a towel or blanket.
4. Remove the base. (Screws removal might be required.)
5. Attach the mounting bracket from the wall mounting kit using screws of the appropriate length.
6. Attach the display to the wall, following the instructions in the wall-mounting kit.
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G. Using the Kensington Lock
The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com.
Below is an example of setting up the Kensington lock on a table for your reference.
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*This picture is for reference only
2-4. Quick Installation
Connect Video Cable
1. Make sure both the LCD monitor and computer are turned OFF.
2. Remove rear panel covers if necessary.
3. Connect the video cable from the LCD monitor to the computer.
Macintosh users: Models older than G3 require a Macintosh adapter. Attach the adapter to the computer and plug the video cable into the adapter.
To order a ViewSonic ®
Customer Support.
Macintosh adapter, contact ViewSonic
Audio out mini DP
Power Connector
HDMI
DisplayPort
DisplayPort out
USB 3.0 Upstream
USB 3.0 Downstream
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A. Power Cable (and AC/DC adapter if required)
Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the
AC outlet.
B. Video and Audio Cable
Connect one end of the DisplayPort cable to the DisplayPort or mini DP connector on the rear of the monitor*. And connect the other end of the DisplayPort cable to the DisplayPort or mini DP connector on the computer.
For a computer or other source device with HDMI output, connect the HDMI cable to the HDMI connector on the rear of the monitor and the HDMI port of the computer or source device.
For a MAC with Thunderbolt output, connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of
MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor.
Connect the one end of the audio cable to the audio out connector on the rear of the monitor. And connect the other end to the headphone, speaker bar or sound bar.
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*This picture is for reference only
* Please do not connect the DP out on the monitor to the
DisplayPort or mini DP connector on the computer. DP out is used for daisy chain connection (Explained in section D)
C. USB Cable
Connect the B type connector of USB cable to the USB 3.0 upstream port on the rear of the monitor. And connect the A type connector of USB cable to the USB downstream port on the computer.
A type
B type
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*This picture is for reference only
D. DisplayPort MST daisy chain connection
With DisplayPort Multi-Stream Transport support, you can daisy chain connect up to four monitors*. If your Graphic Card is DP
1.2 compliant and support MST mode, connect one end of DP cable to the DP output of the PC/Laptop. Connect the other end of DP cable to the DP input or mini DP input connector on the rear of the monitor. Use another DP cable to connect DP output of the 1 st monitor and DP input of the 2 nd monitor.
DP IN DP OUT
[DP IN]
1920X1080
2560X1440
2560X1440
[DP OUT]
1920X1080
1920X1080
2560X1440
[DP IN] [DP OUT] [DP IN]
1920X1080
1920X1080
[DP OUT] [DP IN]
1920X1080
[DP OUT]
*The number of monitors you can connect through
DisplayPort daisy chain is up to four moitors, depends on the monitor resolution. For example, you can connect
4*VP2468 (1920x1080) or 2*VP2771 (2560x1440) or
1*VP2771+2*VP2468.
*To speedup DisplayPort daisy chain handshaking process, suggest to disable Input source auto detect function. (Expanded in 2-5)
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2-5. Power On
Turn On LCD Monitor and Computer
Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important.
NOTE: Windows users may receive a message asking them to install the INF file. To access the file, please insert ViewSonic CD into Computer’s CD drive and locate within the following directory “:\
CD\vsfiles”.
If your computer does not have a CD-ROM drive, please refer to
Customer Support page.
Windows Users: Set the Timing Mode
For instructions on changing the resolution and refresh rate, see the graphics card’s user guide.
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Suggested DisplayPort MST daisy chain Setting in the OSD
Input Source Auto detect function set to Off
VP2468
Input
Select miniDP
DisplayPort
HDMI 1
HDMI 2
Auto Detect
Audio
Adjust
View
Mode
On
Off
Color
Adjust
Manual
Image Adjust
Setup
Menu
75%
DisplayPort 1.2 mode set to On
VP2468
1980 x 1080 @ 60Hz
Input
Select
Audio
Adjust
View
Mode
On
Off
Color
Adjust
Manual
Image Adjust
Setup
Menu
ECO Mode
DisplayPort 1.2
DDC/CI
Save As
All Recall
75% 1980 x 1080 @ 60Hz
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3. Adjusting the Screen Image
3-1. Using the Control Panel
Use the buttons on the front or rear control panel to display and adjust OSD……
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Bezel & OSD symbol explanation
The bezel symbol explanation is stated below:
Standby Power On/Off
NOTE: Power light
Blue = ON
Orange = Power Saving
Display the Menu by pressing any square button.
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The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below.
Activation symbol to turn the various modes on when operating the menu system.
Activation symbol to exit, go back or deactivate the desired function that is selected.
Scrolls through menu options and adjusts the monitor controls.
Symbol used to go back or revert back to the previously selected menu
Information shortcut select button, which gives users access to the information of the monitor currently in use.
Main menu icon that allows users to access the main menu.
Hold down the icon for a few seconds to turn off the main menu
Left and right icons toggle your selected choice horizontally.
OSD quick menu selector, which increases or decreases the currently selected function
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The Quick-Menu symbol explanation is stated below:
1. To display the Quick Menu, press any one of the squares on the slim bezel [ ].
NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. After pressing one of the squares, you will see options appear for quick access.
Preset
Color
Option
Contrast/
Brightness
Option
Input
Select
Option
Main
Menu
Access
Exit
3. After the desired menu control is selected, use the
symbols to navigate and adjust the monitor to your specified preference.
Each menu function is explained in further detail in 4-2 OSD
Explanation.
4. To save the adjustments and exit, press [ X] until the OSD disappears.
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3-2. Monitor Optimization
• Adjust the computer’s graphics card to support a recommended timing mode (refer to “Specifications” page for recommended resolution setting specific to your LCD monitor). To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.
3-3. Driver Installation (Windows 10 Setup)
In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and when the PC has finished booting up, your PC should auto- detect the monitor.
If your monitor came with a ViewSonic driver installation CD, now is the time to insert the CD into your CD-ROM and follow the steps when prompted. If the CD does not properly install the driver, please download the driver from the ViewSonic website or visit a ViewSonic service center. If your PC did not come with an installation CD, your
PC will automatically install the monitor driver, recognizing your
ViewSonic monitor.
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To ensure auto-detection is successful, go to ‘Advanced Display
Settings’ under your system ‘Display Settings’ (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the ‘Color Management’ section of your advanced settings.
If your PC has not auto-detected the monitor, but is still functioning, you can restart your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.
If you encounter additional problems or have questions, please contact Customer Support.
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3-4. Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1920 x 1080P) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.
For optimal picture quality, please use the recommended timing mode specific to your LCD monitor listed on the “Specification” page.
To set the Timing Mode:
• Please see your graphics card manager for adjusting the resolution and refresh rate.
Set up your widescreen LCD
Set your monitor resolution to its native resolution to get the best experience possible, with brilliant color and crisp text. Here is how:
1. Go to your display resolution settings window (each operating system will have a different process to get there).
2. Next, adjust the display resolution setting to match your monitor’s native resolution. This will provide you with your best usage experience.
If you have difficulty setting the resolution or you do not see
1920x1080 as an available option, you may need a newer video card driver. Contact your computer or video card manufacturer to obtain the latest driver.
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3-5. Additional Software Installation (Optional)
1. Load the ViewSonic CD on your CD/DVD drive.
2. Double click on the "Software" folder and choose an application, if desired.
3. Double click on the .exe file or .pkg file and follow the onscreen instructions to complete the simple installation for each additional software/application.
4. If your PC did not come with CD/DVD drive, please visit http:// color.viewsonic.com for more VP series information. You can download VP exclusive applications from the website.
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3-6. Monitor Firmware Update (Optional)
For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time.
Step1. Check and download the Firmware Update Tool with latest firmware version for your monitor from http://color.viewsonic.com/support/software/
Step2. Make sure your monitor USB upstream port has been connected to the PC USB downstream port. (Refer to 2-4. section C for more detail.)
Step3. Unzip the downloaded Firmware Update Tool, double click on the .exe file or .pkg file and follow the onscreen instructions to complete the simple installation.
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*This picture is for reference only
Step4. Launch the Firmware Update Tool, the application will auto detect and verify your monitor model and current firmware version. Click Update to upgrade your monitor firmware.
VP Series USB Firmware Update Tool v1.0
Model Name Model Name
Current Firmware Current Firmware
New Firmware
CheckSum
New Firmware
CheckSum
0%
Update EXIT(X)
Note: The update procedure will take a few minutes, please do not turn off the power of your PC and monitor. Disconnecting the USB connection will cause the update fail too.
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3-7. Auto Pivot (Optional)
With the Auto Pivot application, the operating system can detect and adjust the image’s orientation on the screen automatically when pivoting the screen vertically or horizontally. The application installation file is in the software folder of ViewSonic CD. Or you can check and download the latest version Auto Pivot application from http://color.viewsonic.com/support/software/
Note: Before applying the Auto Pivot function, please make sure monitor DDC/CI is set to On.
VP2468
Input
Select
Audio
Adjust
View
Mode
On
Off
Color
Adjust
Manual
Image Adjust
Setup
Menu
ECO Mode
DisplayPort 1.2
DDC/CI
Save As
All Recall
75% 1980 x 1080 @ 60Hz
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3-8. Colorbration (Optional)
To ensure long-term color accuracy, some specific models support hardware color calibration function. The monitor comes with
Colorbration application. The application installation file is in the software folder of ViewSonic CD. Or you can download the latest version from http://color.viewsonic.com/support/software/
Standard monitor packing does not contain the color sensor which
Colorbration application need to work with.
ViewSonic’s Colorbration kit includes the CS-XRi1 color sensor, which has been co-developed with X-Rite to provide the best solution for displaying long-term color accuracy. CS-XRi1 is X-Rite’s next generation colorimeter, which utilizes a redesigned optical system, filter technology, calibration architecture, and intelligent form factor to be paired with Viewsonic’s Colorbration application to deliver unrivaled color accuracy, repeatability, and device longevity.
Note: Best with ViewSonic CS-XRi1, compatible with X-Rite i1Display Pro and i1 Pro 2.
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4. OSD Menu Introduction
4-1. OSD Menu Tree
For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren’t sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.
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Preset Color
Contrast / Brightness
Input Select
Menu
Exit
Startup Menu
Preset Color
Contrast/Brightness
Input Select
Menu
Exit (OSD off) sRGB
EBU
SMPTE-C
REC709
DICOM SIM
Native
CAL 1
CAL 2
CAL3
Advance Mode
Contrast (-/+)
Brightness (-/+) mini DP
DISPLAYPORT
HDMI 1
HDMI 2
Menu OSD table detail items
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VP2468
Input
Select mini DP
DisplayPort
HDMI 1
HDMI 2
Auto Detect
Audio
Adjust
View
Mode
Color
Adjust
Manual
Image Adjust
Setup
Menu
Menu
Input Select
Audio Adjust
75% 1980 x 1080 @ 60Hz mini DP
DISPLAYPORT
HDMI 1
HDMI 2
Auto Detect
Volume
Mute
On
Off
(-/+)
On
Off
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Menu
Off
FPS 1
ViewMode
Game FPS 2
RTS
MOBA
Movie
Web
Text
MAC
Photographer
Custom
UltraClear
Photo
Landscape
Portrait
(-/+)
Advanced Gamma (-/+)
Advanced
(-/+)
Sharpness
TruTone (-/+)
Ultra Clear (-/+)
Advanced Gamma (-/+)
Advanced
Sharpness
TruTone
Ultra Clear
(-/+)
(-/+)
(-/+)
Advanced Gamma (-/+)
Advanced
Sharpness
TruTone
Ultra Clear
Skin Tone
(-/+)
(-/+)
(-/+)
(-/+)
Black Stabilization (-/+)
Monochrome
Advanced
Sharpness
Black
Stabilization
(-/+)
Advanced DCR (-/+)
Response Time
Standard
Advanced
Ultra Fast
Recall
(-/+)
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Menu
Color Adjust
Contrast/
Brightness
Color
Temperature
Color Format
Gamma
Preset Color
Mode
Color
Calibration
Contrast
Brightness
Bluish
Cool
Native
Warm
Auto
RGB
(Full Range)
RGB (Limited
Range)
YUV
(Full Range)
YUV (Limited
Range)
1.8
2.0
2.2
2.4
2.6
sRGB
EBU
SMPTE-C
REC 709
DICOM SIM
Native
CAL 1
CAL 2
CAL 3
Calibration
Notice
(-/+)
(-/+)
CAL Time Flag
CAL Time Flag
CAL Time Flag
Remind Schedule
Hour +/-
Counter Hour
Recall
36
Menu
Gain
Offset
Color Adjust Advance Mode Hue
Saturation
Red
Green
Blue
(-/+)
(-/+)
(-/+)
Red
Green
Blue
Red
(-/+)
(-/+)
(-/+)
(-/+)
Green
Blue
(-/+)
(-/+)
Cyan (-/+)
Magenta (-/+)
Yellow
Red
Green
Blue
(-/+)
(-/+)
(-/+)
(-/+)
Cyan (-/+)
Magenta (-/+)
Yellow (-/+)
Manual Image
Adjust
Sharpness
Aspect Ratio
Overscan
Low Input Lag
On
Off
On
Off
(-/+)
1:1
4:3
Full Screen
Blue Light Filter (-/+)
Uniformity
On
Off
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Menu
Setup Menu
Language
Resolution Notice
Information
OSD Timeout
OSD Background
OSD Pivot
Power Indicator
(-/+)
On
Off
Auto
0°
+90°
-90°
180°
On
Off
English
French
German
Spanish
Italian
Finnish
Russian
Turkish
Japanese
Korean
Traditional Chinese
Simplified Chinese
On
Off
Information message
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Menu
Auto Power
Off
Sleep
ECO Mode
Setup Menu
Displayport
1.2
DDC/CI
Save As
On
Off
30 Minutes
45 Minutes
60 Minutes
120 Minutes
Off
Standard
Optimize
Conserve
On
Off
On
Off
USER 1
USER 2
USER 3
Recall
ALL Recall
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Menu
Setup Menu
Multi-Picture
(for VP model)
ECO Mode
Displayport 1.2
DDC/CI
Save As
All Recall
Information
Off
Standard
Optimize
Conserve
On
Off
On
Off
Factory Setting
USER 1
USER 2
USER 3
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4-2. OSD Menu Explanation
NOTE: The OSD menu items listed in this section indicate the entire
OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree
(above), for your monitor’s available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.
A Audio adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
Advanced DCR
Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
Auto Detect
If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default.
B Black stabilization
ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes.
Blue light filter
Adjusts the filter that blocks high-energy blue light for a safer experience for our users.
Brightness
Adjusts background black levels of the screen image.
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C Color adjust
Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs.
Color temperature
Allows users to select specific color temperature settings to further customize their viewing experience.
Contrast
Adjusts the difference between the image background (black level) and the foreground (white level).
Color adjustment functions
To deliver precise and accurate color performance, the independent color adjustment functions (red, green, blue, cyan, magenta and yellow) allows users to customize hue and saturation for each color axis individually, without affecting the other color outputs.
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C Color Format
Monitor can detect the input signal color format automatically. You can manually change the color format options to fit the correct color format range if the colors are not displayed correctly.
Options
Auto
RGB
(Full Range)
RGB
(Limited Range)
YUV
(Full Range)
YUV
(Limited Range)
Explanation
Monitor automatically recognizes the color format and black white levels.
The input signal color format is RGB and the black white level is full
The input signal color format is RGB and the black white level is limited
The input signal color format is YUV and the black white level is full
The input signal color format is YUV and the black white level is limited
Color Calibration
User can calibrate the monitor by ViewSonic Colorbration application with specific color sensor.
Options
CAL1
CAL2
CAL3
Calibration
Notice
Recall
Sub Explanation
Display with the 1 st user calibration mode
Display with the 2 nd user calibration mode
Display with the 3 rd user calibration mode
Reminder Schedule Set the schedule of calibration remind message
Counter To show the time accumulate from last calibration
Reset the Color Calibration related settings to default
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G Game mode
Integrating a gaming-oriented OSD design including pre-calibrated FPS,
RTS and MOBA gaming settings, each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology.
GAIN
Adjust white temperature to customize your USER COLOR (can be saved in User Mode) or a specific color temperature and gain value (red, green, blue) use this setting.
GAMMA
Allows users to manually adjust the brightness level of the monitor’s grayscale levels. There are five selections: 1.8, 2.0, 2.2, 2.4, and 2.6.
H HUE
Adjusts the hue of each color (red, green, blue, cyan, magenta and yellow).
I Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.
Input select
Toggles between the various input options that are available for that particular monitor.
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L Low input lag
ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the low input lag submenu, you can select the appropriate speed for your desired use from the two options
M Manual image adjust
Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.
Memory recall
Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.
* Exception: This control does not affect changes made with the
Language Select or Power Lock setting
O Overscan
Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor.
OFFSET
Adjusts black levels for red, green and blue.
The gain and offset functions allow users to control the white balance for the upmost control when manipulating contrast and dark scenes.
OSD Pivot
Set monitor OSD screen display direction.
Options
Auto
0°
+90°
-90°
180°
Explanation
With built-in G sensor, the OSD can auto pivot when positioned vertically.
Set the OSD screen without pivot
Set the OSD screen +90° pivot
Set the OSD screen -90° pivot
Set the OSD screen 180° pivot
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P Preset Color Mode
Monitor comes with several display industry color standards. Each color mode can be selected for specific monitor application.
Options sRGB
EBU
Explanation
Precise color gamut and gamma of sRGB standard
Precise color gamut and gamma of European
Broadcasting Union standard
SMPTE-C
REC709
Precise color gamut and gamma of SMPTE-C standard
Precise color gamut and gamma of ITU-R Rec. 709 standard
DICOM SIM Gamma curve are set to a DICOM simulation
Native Original color presented by the LCD panel
R Response time
Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies.
Resolution notice
The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window, when setting up the display resolution.
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S Setup menu
Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
Sharpness
Adjusts the sharpness and picture quality of the monitor.
Save as
The OSD save function is located in the main menu. There are 3 main positions (USER MODE 1, USER MODE 2, USER MODE3), which allows users to save their OSD settings.
Saturation
Adjusts the color depth of each color (red, green, blue, cyan, magenta and yellow)
U Uniformity
The Uniformity Correction function compensates any luminance and color uniformity imbalance on the screen, such as dark spots, uneven brightness, or illegible images on the screen. With the ViewSonic uniformity correction function, gray-scale levels become more balanced, and delta E scores are improved which increases reliability and provides the highest quality viewing experience from every monitor.
NOTE: If the uniformity function is enabled, it will reduce the overall peak luminance of the display.
V ViewMode
ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,”
“Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
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4-3. Monitor Setting Management
VP2468
Input
Select
Audio
Adjust
Language
AMD FreeSync
Resolution Notice
Information
OSD Timeout
OSD Background
OSD Pivot
Power Indicator
Auto Power Off
Sleep
Multi-Picture
View
Mode
Color
Adjust
Manual
Image Adjust
Setup
Menu
30
75% 1980 x 1080 @ 60Hz
The monitor power management menu options are highlighted above. The explanation for each option is listed below.
OSD Timeout
The OSD Timeout function, allows users to choose how long the
OSD will reside on the screen after in-activity (number of seconds).
OSD Background
The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.
Power Indicator
The power indicator is the light that displays whether the monitor is on or off.
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Auto Power Off
Selecting Auto Power Off, allows the monitor to shut its power off after a certain amount of time.
Sleep
This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be on
‘sleep mode’ during this time.
Eco Mode
Allows users to choose between various modes, based on power consumption.
DDC/CI (Display Data Channel Command Interface)
Activating this setting allows monitor control via the graphics card.
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5. Specifications
LCD
Color Filter
Glass Surface
Input Signal Video Sync
Resolution 2
Type
Display Size
Compatibility PC
Macintosh 1
Recommended
IPS Type, a-si TFT Active Matrix LCD
1920x1080, 0.2745mm x 0.2745mm pixel pitch
Metric: 60.47 cm
Imperial: 23.8” (23.8” viewable)
RGB vertical stripe
Anti-Glare
TMDS digital (100ohms) f h
:15-90 kHz, f v
:24-75 Hz
Up to 1920 x 1080 Non-interlaced
Power Macintosh up to 1920 x 1080
(Supported by limited graphic cards)
1920 x 1080 @ 60 Hz
Supported 1920 x 1080 @ 60 Hz
1680 x 1050 @ 60 Hz
1440 x 900 @ 60 Hz
1280 x 1024 @ 60, 75 Hz
1024 x 768 @ 60, 70, 75 Hz
800 x 600 @ 56, 60, 72, 75 Hz
640 x 480 @ 60, 72, 75 Hz
720 x 400 @ 70 Hz
100-240 VAC, 50/60 Hz (auto switch) Power
Adaptor 3
Input Voltage
Display area Full Scan 527.04 mm (H) x 296.46 mm (V)
20.75” (H) x 11.67” (V)
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Operating conditions
Temperature
Humidity
Altitude
Storage conditions
Temperature
Humidity
Altitude
Dimensions Physical
Wall Mount
Weight
Power saving modes
Distance
NET (Display w/o Stand)
NET (Display w/
Stand)
Gross
On 4
+32 °F to +104 °F (0 °C to +40 °C)
10% to 90% (non-condensing)
To 16404 feet
-4 °F to +140 °F (-20 °C to +60 °C)
5% to 90% (non-condensing)
To 40,000 feet
538.67 mm (W) x 519.48 mm (H) x
215 mm (D)
21.21” (W) x 20.45” (H) x 8.46” (D)
100 x 100 mm
7.03 lb (3.189 kg)
12.46 lb (5.65 kg)
17.09 lb (7.75 kg)
22W (Typical)/46W (Max) (Blue LED)
Off <0.3W
1 Macintosh computers may require a ViewSonic ® Macintosh adapter. To order an adapter, contact ViewSonic.
2 Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.
3 Please use the power adaptor from ViewSonic ® or authorized source only.
4 The test condition follows EEI standard
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6. Troubleshooting
No power
• Make sure the power button (or switch) is ON.
• Make sure the A/C power cord is securely connected to the display.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.
Power is ON but no screen image
• Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display.
• Adjust brightness and contrast.
• If you are using an Macintosh older than G3, you need a
Macintosh adapt
Wrong or abnormal colors
• If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
• Connect the display to another computer.
• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.
Control buttons do not work
• Press only one button at a time.
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7. Cleaning and Maintenance
Safe Cleaning Practices
• Make sure the display is turned off.
• Never spray or pour any liquid directly onto the screen or case.
To clean the screen:
1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If the screen is still not clean, apply a small amount of non- ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.
To clean the case:
1. Use a soft, dry cloth.
2. If the case is still not clean, apply a small amount of a non- ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
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Disclaimer
• ViewSonic ® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display.
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.
Caution:
Handle the monitor on the edges only.
Clean with water on a soft cotton cloth only.
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8. Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.
8-1. FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
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8-2. Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
8-3. CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and
Low Voltage Directive 2014/35/EU.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste
Electrical and Electronic Equipment Directive 2012/19/
EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
56
8-4. TCO Information
Congratulations!
This product is TCO Certified – for Sustainable IT
TCO Certified is an international third party sustainability certification for IT products. TCO
Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility. Every TCO Certified product model is verified by an accredited independent test laboratory.
This product has been verified to meet all the criteria in TCO
Certified, including:
Corporate Social Responsibility
Socially responsible production - working conditions and labor law in manufacturing country
Energy Efficiency
Energy efficiency of product and power supply. Energy Star compliant, where applicable
Environmental Management System
Manufacturer must be certified according to either ISO 14001 or
EMAS
Minimization of Hazardous Substances
Limits on cadmium, mercury, lead & hexavalent chromium including requirements for mercury-free products, halogenated substances and hazardous flame retardants
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Design for Recycling
Coding of plastics for easy recycling. Limit on the number of different plastics used.
Product Lifetime, Product Take Back
Minimum one-year product warranty. Minimum three-year availability of spare parts. Product takeback
Packaging
Limits on hazardous substances in product packaging. Packaging prepared for recycling
Ergonomic, User-centered design
Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets) Acoustic performance – protection against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed keyboard (notebooks)
Electrical Safety, minimal electro-magnetic Emissions
Third Party Testing
All certified product models have been tested in an independent, accredited laboratory.
58
8-5. Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the
Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium
(Cr 6+ )
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE)
Proposed Maximum
Concentration
0.1%
0.1%
0.01%
0.1%
0.1%
0.1%
Actual Concentration
< 0.1%
< 0.1%
< 0.01%
< 0.1%
< 0.1%
< 0.1%
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Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
60
8-6. Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
8-7. Product Disposal at End of Product Life
ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener
Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
61
9. Copyright Information
Copyright ©ViewSonic ® Corporation, 2018. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple
Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and
ViewMeter are registered trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards
Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR ® is a registered trademark of the U.S.
Environmental Protection Agency (EPA).
As an ENERGY STAR ® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic
Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from
ViewSonic Corporation.
62
Thank you for purchasing a ViewSonic product! Registering activates your product’s standard Limited
Warranty and entitles you to receive new product updates and information if desired.
Please complete this form to register your new product, then mail/fax to ViewSonic using the information provided on the following page.
Items marked with an asterisk (*) are required.
First Name* (given name)
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Email Address*
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Street Address* (line 2)
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YES NO Check “YES” to recieve email communication from ViewSonic, including exclusive promotional offers.
At ViewSonic we respect your privacy. ViewSonic does not sell its customer lists or similar information to third parties.
*Product registration available in selected countries only
See the next page for mailing/faxing information.
VP2468_UG_ENG Rev. 1B 11-03-16
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Customer Service
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Asia pacific
Country/
Region
Website
ViewSonic
Corporation http://www.viewsonic.com.tw/
T= Telephone
C = CHAT ONLINE
T= 886 2 2246 3456
F= 886 2 2249 1751
Toll Free= 0800-899880
Email [email protected].
com
China
Hong Kong
Macau
Japan
Korea
India www.viewsonic.com.cn
www.hk.viewsonic.com
www.hk.viewsonic.com
www.viewsonicjapan.co.jp
ap.viewsonic.com/kr/ www.in.viewsonic.com
T= 4008 988 588
T= 852 3102 2900
T= 853 2840 3687
T= 0120 341 329
T= 080 333 2131
T= 1800 419 0959 service.cn@ cn.viewsonic.com
com [email protected].
com [email protected].
com [email protected].
com [email protected].
com
Singapore/
Malaysia/
Thailand
Europe
Europe
Arabia www.ap.viewsonic.com
www.viewsoniceurope.com
ap.viewsonic.com/me/
T= 65 6461 6044 [email protected].
com
България
Hrvatska
Česká
Republika
Nederland
Suomi www.viewsoinceurope.com
www.viewsoinceurope.com
www.viewsoniceurope.com
www.viewsoniceurope.com
www.viewsoniceurope.com
http://www.viewsoniceurope.com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/
يلحملا عئابلاب لصتا service_bg@ viewsoniceurope.com
service_hr@ viewsoniceurope.com
service_cz@ viewsoniceurope.com
service_nl@ viewsoniceurope.com
service_fi@ viewsoniceurope.com
France et autres pays francophones en Europe service_fr@ viewsoniceurope.com
Canada www.viewsonic.com
T (Numéro vert)=
1-866-463-4775 service.ca@viewsonic.
com
64
Россия
Беларусь
(Русский)
Латвия
(Русский)
Srbija
Slovensko
Slovenija
Sverige
Suisse
Belgique
(Français)
Luxembourg
(Français) www.viewsoniceurope.com/fr/
Deutschland
Österreich www.viewsoniceurope.com/fr/ www.viewsoniceurope.
com/de/ www.viewsoniceurope.
com/de/ www.viewsoniceurope.
com/de/
Schweiz
(Deutsch)
Ελλάδα
Magyar
Köztársaság
Italia e altri paesi di lingua italiana in
Europa
Spain www.viewsoniceurope.com
www.viewsoniceurope. com www.viewsoniceurope. com
Latinoamérica
(México)
Italia e altri paesi di lingua italiana in
Europa
Polska i inne kraje Europy
Centralnej
Portugal www.viewsonic.com/la/ www.viewsoniceurope.com
www.viewsoniceurope.com
www.viewsoniceurope.com
România www.viewsoinceurope.com
www.viewsoniceurope.com
www.viewsoinceurope.com
www.viewsoinceurope.com
www.viewsoniceurope.com
www.viewsoniceurope.com/fr/ support/call-desk/ www.viewsoniceurope.com/fr/ support/call-desk/ www.viewsoniceurope.com/de/ support/call-desk/ www.viewsoniceurope.com/de/ support/call-desk/ www.viewsoniceurope.com/de/ support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ service_ch@ viewsoniceurope.com
service_be@ viewsoniceurope.com
service_lu@ viewsoniceurope.com
service_deu@ viewsoniceurope.com
service_at@ viewsoniceurope.com
service_ch@ viewsoniceurope.com
service_gr@ viewsoniceurope.com
service_hu@ viewsoniceurope.com
http://www.viewsoniceurope.
com/eu/support/call-desk/
T= 001-8882328722 http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ service_it@ viewsoniceurope.com
service_es@ viewsoniceurope.com
soporte@viewsonic.
com service_it@ viewsoniceurope.com
service_pl@ viewsoniceurope.com
service_pt@ viewsoniceurope.com
service_ro@ viewsoniceurope.com
service_ru@ viewsoniceurope.com
service_br@ viewsoniceurope.com
service_lv@ viewsoniceurope.com
service_rs@ viewsoniceurope.com
service_sk@ viewsoniceurope.com
service_si@ viewsoniceurope.com
service_se@ viewsoniceurope.com
65
Türkiye
Україна http://www.viewsoniceurope.
com/tr/ www.viewsoniceurope.com
www.viewsoniceurope.com/tr/ support/call-desk/ http://www.viewsoniceurope.
com/eu/support/call-desk/ service_tr@ viewsoniceurope.com
service_ua@ viewsoniceurope.com
America
Australia
New Zealand
Canada www.viewsonic.com.au
www.viewsonic.com
AUS= 1800 880 818
NZ= 0800 008 822
T= 1-866-463-4775 service@ au.viewsonic.com
service.ca@viewsonic.
com
Latin America
(Argentina)
Latin America
(Chile) www.viewsonic.com/la/ www.viewsonic.com/la/
C= http://www.viewsonic.com/ la/soporte/servicio-tecnico
C= http://www.viewsonic.com/ la/soporte/servicio-tecnico soporte@viewsonic.
com soporte@viewsonic.
com
Latin America
(Columbia)
Latin America
(Mexico) www.viewsonic.com/la/ www.viewsonic.com/la/
C= http://www.viewsonic.com/ la/soporte/servicio-tecnico
C= http://www.viewsonic.com/ la/soporte/servicio-tecnico
Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.
Tel: 55) 6547-6454 55)6547-6484
Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America
(Peru)
Middle East www.viewsonic.com/la/ ap.viewsonic.com/me/
C= http://www.viewsonic.com/ la/soporte/servicio-tecnico
Contact your reseller soporte@viewsonic.
com soporte@viewsonic.
com soporte@viewsonic.
com service@ ap.viewsonic.com
Puerto Rico &
Virgin Islands
South Africa
United States www.viewsonic.com
ap.viewsonic.com/za/ www.viewsonic.com
T= 1-800-688-6688 (English)
C= http://www.viewsonic.com/ la/soporte/servicio-tecnico
Contact your reseller
T= 1-800-688-6688 service.us@viewsonic.
com soporte@viewsonic.
com service@ ap.viewsonic.com
service.us@viewsonic.
com
66
Limited Warranty
ViewSonic ® Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement
Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer's original limited warranty and the warranty period will not be extended. ViewSonic provides no warranty for any thirdparty software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty does not cover” section)
How long the warranty is effective:
ViewSonic displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
67
What the warranty excludes and does not cover:
Any product on which the serial number has been defaced, modified or removed.
Damage, deterioration or malfunction resulting from:
1. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
2. Repair or attempted repair by anyone not authorized by
ViewSonic.
3. Damage to or loss of any programs, data or removable storage media.
4. Software or data loss occurring during repair or replacement.
5. Any damage of the product due to shipment.
6. Removal or installation of the product.
7. Causes external to the product, such as electric power fluctuations or failure.
8. Use of supplies or parts not meeting ViewSonic's specifications.
9. Normal wear and tear.
10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.
11. Any other cause which does not relate to a product defect.
12. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
13. Software - Any third-party software included with the product or installed by the customer.
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14. Hardware/Accessories/Parts/Components - Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
15. Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product
User Guide.
16. Removal, installation, and set-up service charges, including wallmounting of product.
How to get service:
1. For information about receiving service under warranty, contact
ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address,
(d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
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Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by
ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
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Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local
ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong,
Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty
Information.
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Mexico Limited Warranty
ViewSonic ® Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period.
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
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What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Causes external to the product, such as electrical power fluctuations or failure.
c. Use of supplies or parts not meeting ViewSonic's specifications.
d. Normal wear and tear.
e. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
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How to get service:
For information about receiving service under warranty, contact
ViewSonic Customer Support (Please refer to the attached
Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: _______________ Model Number: ____________
Document Number: ____________Serial Number: _____________
Purchase Date: _________Extended Warranty Purchase? __(Y/N)
If so, what date does warranty expire? ______________________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address,
(d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
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Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by
ViewSonic.
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected]
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected]
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected]
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected]
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
FOR USA SUPPORT:
ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
E-Mail: http://www.viewsonic.com
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Key Features
- Business 61 cm (24") LED IPS
- Full HD 1920 x 1080 pixels
- 14 ms 250 cd/m² 1000:1
- 22 W
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