Installation Guide
Avigilon H4 Mini Dome Camera Models with Surface Mount
Adapter:
1.3C-H4M-D1, 1.3C-H4M-D1-IR, 2.0C-H4M-D1, 2.0C-H4M-D1-IR, 3.0C-H4M-D1, 3.0C-H4M-D1-IR
Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
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Installation must be performed by qualified personnel only.
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Installation of the device must conform to all local codes.
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The H4M-D product is intended to be supplied by Power over Ethernet (PoE) that is a “Limited Power
Source” or “LPS” rated 48 VDC, 4W min.
This product is intended to be used in a Network Environment 0 per IEC TR62101. The camera is to be
connected only to PoE networks that comply with IEEE 802.3af without routing to the outside plants.
Do not connect directly to a mains power system for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage to
the device.
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Do not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure o high
levels of x-ray, laser, or UV radiation may cause permanent damage to the image sensor.
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Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
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Do not subject the device cables to excessive stress, heavy loads or pinching.
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Do not open or disassemble the device. There are no user serviceable parts.
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Refer all device servicing to qualified personnel. Servicing may be required when the device has been
damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not
operate normally, or has been dropped.
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Do not use strong or abrasive detergents when cleaning the device body.
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Use only accessories recommended by Avigilon.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and the receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
Legal Notices
© 2017, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. ONVIF is a
trademark of Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective
owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a
disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents
issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless
stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark,
patent or other intellectual property rights of Avigilon Corporation or its licensors.
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Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H4MD1-A
Revision: 1 - EN
20170911
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Table of Contents
Overview
6
Cover View
6
Surface Mounting Adapter View
7
Camera Body View
8
Installation Steps
10
Required Tools and Materials
10
Camera Package Contents
10
Using the Surface Mount Adapter
10
Installing the Camera Base to the Mounting Adapter
12
Assigning an IP Address
12
Accessing the Live Video Stream
13
Aiming the Camera
13
Attaching the Bezel
14
Configuring the Camera
15
For More Information
15
Connection Status LED Indicator
16
Removing the Camera from the Mounting Adapter
17
Resetting to Factory Default Settings
18
Setting the IP Address Using the ARP/Ping Method
19
Specifications
20
Limited Warranty and Technical Support
22
5
Overview
NOTE: Be careful not to scratch the camera. The resulting marks or fingerprints may affect the overall image
quality. Keep the protective covers on the outside of the camera until the installation is complete.
Cover View
1. Camera body
The main body of the camera, including the internal mechanisms for aiming the camera.
2. Surface mount bezel
Used to protect the camera latch, the camera internals, and the surface mounting adapter.
Overview
6
Surface Mounting Adapter View
1. Cable entry hole
An entry hole for the cables required for camera operation.
2. Camera attachment slots
Slots that the camera housing clips are inserted into to attach the camera body to the surface mounting
adapter.
3. Bezel attachment clips
Clips to hold the bezel in place.
4. Mounting holes
Holes for mounting the surface mounting adapter to the ceiling or wall.
Surface Mounting Adapter View
7
Camera Body View
1. Ethernet port
Accepts power and Ethernet connection to the network.
The camera can only be powered by Power over Ethernet (PoE). Server communication and image data
transmission also occur over this connection.
2. Camera housing clips
Clips that attach the camera body to the mounting adapter.
3. Locking latch
Orange-colored latch that locks the camera in place after the camera has been aimed . For more
information, see Aiming the Camera on page 13.
4. Camera lens
The lens is behind the protective dome.
5. Infrared illuminator (optional)
The infrared illuminator is available on selected models.
Camera Body View
8
6. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED Indicator
on page 16.
7. Firmware revert button
Used to reset the camera. For more information, see Resetting to Factory Default Settings on page 18.
8. Serial number tag
Provides the serial number and MAC address for the camera.
Camera Body View
9
Installation Steps
Complete the following sections to install the camera.
Required Tools and Materials
The following tools are required to complete the installation but are not included in the package:
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No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface.
Camera Package Contents
Ensure the package contains the following:
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Avigilon H4 Mini Dome Camera (H4M-D), the "camera".
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Surface mounting template sticker
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2 screws and anchors for solid walls
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Surface mount adapter
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Surface mount bezel
Using the Surface Mount Adapter
The camera is provided with a surface mount adapter that can be mounted to a wall or ceiling.
If the camera needs to be installed in a different way, use one of the other mounting adapter options and refer to
their installation manuals for more information.
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Low-profile in-ceiling mounting adapter
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Gray (H4M-MT-DCIL1)
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Black (H4M-MT-DCIL1-BL)
Perform the following steps if the required cables are coming from inside the mounting surface and the camera
will be mounted immediately over the cable hole. Use this procedure on surfaces that can be easily drilled into,
and when the cables should be kept out of sight.
Installation Steps
10
Perform the following steps to mount the surface adapter to mounting surface:
1. Use the mounting template to drill two mounting holes into the mounting surface and drill the cable entry
hole.
2. Pull the required Ethernet cable through the cable entry hole.
3. Drive two screws to fasten the mounting adapter to the mounting surface.
Using the Surface Mount Adapter
11
Installing the Camera Base to the Mounting Adapter
NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the
overall image quality. Keep the protective covers on the outside of the dome bubble until the installation is
complete.
After you install the mounting adapter, mount the camera base to the adapter, using the following steps:
1. Connect the Ethernet port attached to the camera to the Ethernet cable that was pulled through the cable
entry hole.
The connection status LED indicator will turn on once a network link has been established.
2. Position the camera in the mounting adapter, reinserting the connected cable through the cable entry
hole.
3. Align the camera housing clips on the camera base to the camera attachment retainers on the mounting
adapter. Press the camera base into the mounting adapter. The camera base clicks into place and is held
securely.
Assigning an IP Address
The device automatically obtains an IP address when it is connected to a network.
NOTE: If the camera cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
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Device's web browser interface: http://<camera IP address>/.
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Network Video Management software application (for example, the Avigilon Control Center™ software).
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ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on
page 19.
NOTE: The default device username is administrator with no password.
Installing the Camera Base to the Mounting Adapter
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Accessing the Live Video Stream
Live video stream can be viewed using one of the following methods:
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Web browser interface: http://< camera IP address>/.
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Network Video Management software application (for example, the Avigilon Control Center software).
NOTE: The default camera username is administrator with no password.
Aiming the Camera
NOTE: When you are aiming the camera, reference the live stream for the camera.
1. Unlock the orange locking latch on the camera base if it is already locked. The lens should be pointing in
the general direction of the intended view.
The arrow indicator between the optical window and the camera base indicates the top of the view.
2. Start with the arrow indicator close to the mounting adapter as possible. Make pan adjustments (see
number 1 in the image below) until the lens is pointed in the intended direction. Then make the necessary
tilt (see number 2 in the image below)and azimuth (see number 3 in the image below) adjustments until
the live view is adjusted to your satisfaction.
Accessing the Live Video Stream
13
3. Swivel the locking latch to lock it into the closed position.
4. In the camera web browser interface or the Avigilon Control Center software, adjust the camera’s Image
and Display settings.
Attaching the Bezel
After you lock the camera in place, attach the bezel to the mounting adapter, by completing the following steps:
1. Locate the two raised slots on the inner side of the bezel.
2. Place the bezel up against the mounting adapter with the raised slots slightly to the left of the bezel
mounting clips on the mounting adapter.
Attaching the Bezel
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3. Rotate the bezel clockwise until the clips snap together.
Configuring the Camera
Once installed, use one of the following methods to configure the camera:
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If you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to configure
common settings. For more information, see the Avigilon Camera Configuration Tool User Guide.
If the camera is connected to the Avigilon Control Center system, you can use the client software to
configure the camera. For more information, see the Avigilon Control Center Client User Guide.
If the camera is connected to a third-party network management system, you can configure the camera's
specialty features in the camera's web browser interface. For more information, see the Avigilon Web
Interface User Guide - H4 HD.
For More Information
Additional information about setting up and using the device is available in the following guides:
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Avigilon Control Center Client User Guide
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Avigilon Device Web Interface User Guide
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Avigilon Camera Configuration Tool User Guide
These guides are available on the Avigilon website: avigilon.com/support-and-downloads.
Configuring the Camera
15
Connection Status LED Indicator
Once connected to the network, the Connection Status LED indicator will display the progress in connecting to
the Network Video Management software.
The following table describes what the LED indicator shows:
Connection State
Connection Status
LED Indicator
Description
Obtaining IP Address
One short flash every
Attempting to obtain an IP address.
second
Discoverable
Two short flashes
every second
Obtained an IP address but is not connected to the
Network Video Management software.
Two short flashes
Upgrading Firmware and one long flash
every second
Updating the firmware.
Connected
Connected to the Network Video Management software or an
ACC™ Server. The default setting can be changed to "Off" using
the camera's web user interface. For more information see the
Web Interface User Guide - H4 HD.
On
Connection Status LED Indicator
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Removing the Camera from the Mounting Adapter
1. Twist the bezel counter-clockwise until it releases. Some force will be required to release the bezel and
you will hear a click as it is released.
2. Pinch the camera housing clips in the attachment slots to release the camera body from the surface
mount and pull the camera out of the mount.
Removing the Camera from the Mounting Adapter
17
Resetting to Factory Default Settings
If the device no longer functions as expected, you can choose to reset the device to its factory default settings.
Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram:
1. Ensure the device is powered on.
2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.
3. Release the button after three seconds.
CAUTION — Do not apply excessive force. Inserting the tool too far will damage the camera.
Resetting to Factory Default Settings
18
Setting the IP Address Using the ARP/Ping Method
Complete the following steps to configure the camera to use a specific IP address:
NOTE: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method
check box is selected in the camera's web browser interface. For more information, see the Web User Interface
Guide - Avigilon High Definition H.264 IP Camera Models.
1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference.
2. Open a Command Prompt window and enter the following commands:
a. arp -s <New Camera IP Address> <Camera MAC Address>
For example: arp -s 192.168.1.10 00-18-85-12-45-78
b. ping -l 123 -t <New Camera IP Address>
For example: ping -l 123 -t 192.168.1.10
3. Reboot the camera.
4. Close the Command prompt window when you see the following message:
Reply from <New Camera IP Address>: ...
Setting the IP Address Using the ARP/Ping Method
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Specifications
Camera
Lens
2.8mm, F1.2, IR Corrected
1.3 MP: (5:4) 74°; (16:9) 110°
HFOV (Angle of View) 2.0 MP: (5:4) 74°; (16:9) 110°
3.0 MP: (5:4) 94°; (16:9) 100°, (4:3) 100°
Network
Network
100Base-TX
Cabling Type
CAT5
Connector
RJ-45
ONVIF®
ONVIF compliant with version 1.02, 2.00, Profile S (www.onvif.org)
Security
Password protection, HTTPS encryption, digest authentication, WS authentication, user
access log, 802.1x port based authentication
Protocols
IPv4, HTTP, HTTPS, SOAP, DNS, NTP, RTSP, RTCP, RTP, TCP, UDP, IGMP, ICMP, DHCP,
Zeroconf, ARP
Streaming Protocols
RTP/UDP, RTP/UDP multicast, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP,
RTP/RTSP/HTTPS/TCP, HTTP
Device Management
Protocols
SNMP v2c
SNMP v3
Mechanical
Dimensions
LxWxH
Surface Mount: 73 mm x 73 mm x 52 mm (2.9" x 2.9" x 2.0")
In-ceiling Mount: 89 mm x 89 mm x 39 mm (3.5" x 3.5" x 1.5")
Max. Ceiling
Thickness
In-ceiling Mount: 25 mm (1")
Camera Weight with
Surface Mounting
Bracket
H4M-D1 - 118 g (0.26 lbs)
Camera Weight with
In-ceiling Mounting
Bracket
H4M-D1 - 152 g (0.34 lbs)
Body
Polycarbonate and aluminum
Housing
Polycarbonate
Finish
Cool grey, black
Adjustment Range
360° pan, -5° to 75° tilt, ±115° azimuth
Electrical
Power Consumption
4 W
Power Source
PoE: IEEE802.3af Class 2 compliant
RTC Backup Battery
3V manganese lithium
Specifications
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Environmental
Operating
Temperature
0 °C to 50 °C (32 °F to 122 °F)
Storage Temperature -30 °C to 70 °C (-22 °F to 158 °F)
Humidity
0-95% non-condensing
Certifications
Certifications/
Directives
UL, cUL, CE, ROHS, WEEE, RCM
Safety
UL 62368-1, CSA 62368-1, IEC/EN 62368-1, IEC 62471
Environmental
Indoor Applications
Electromagnetic
Emissions
FCC Part 15 Subpart B Class B, IC ICES-003 Class B, EN 55032 Class B, EN 61000-6-3,
EN 61000-3-2, EN 61000-3-3
Electromagnetic
Immunity
EN 55024, EN 61000-6-1, EN 50130-4
Specifications
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Limited Warranty and Technical Support
Avigilon warranty terms for this product are provided at avigilon.com/warranty.
Warranty service and technical support can be obtained by contacting Avigilon Technical Support:
avigilon.com/contact-us/.
Limited Warranty and Technical Support
22