titan axs owner`s manual

TITAN AXS
OWNER’S MANUAL
TABLE OF CONTENTS
I.
PREFACE
3
II.
SAFETY NOTICES
4
III.
SAFETY GUIDELINES
6
IV.
EMI INFORMATION
13
V.
PARTS
14
VI.
ASSEMBLY
16
VII. COMFORT ADJUSTMENTS
20
VIII. OPERATION
24
IX.
BATTERIES & CHARGING
26
X.
INSPECTION & MAINTENANCE
28
XI.
BASIC TROUBLESHOOTING
32
XII. SPECIFICATIONS
33
XIII. LIMITED WARRANTY
34
XIV. ACCESSORIES
36
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I. PREFACE
Please read this Owner’s Manual before operating your power wheelchair for the first
time. Improper use or unfamiliarity of the power wheelchair may result in harm,
injury, or traffic accidents.
This Owner’s Manual includes operation instructions, assembly instructions, and best
practices to ensure maximum use from your power wheelchair.
The symbols used throughout this Owner’s Manual are explained below. Read
carefully, and fully understand the sections marked with these symbols:
WARNING – Improper use could lead to death, serious injury, hazardous
conditions, or product malfunction.
ATTENTION – Improper use could lead to injury and/or damage to your
power wheelchair.
SUGGESTION – Follow these instructions for best practices, and to keep
your power wheelchair in prime operating order.
This Owner’s Manual includes a repair maintenance record chart and warranty. Please
keep it in a safe place, or with the power wheelchair.
If someone else uses the power wheelchair, please provide a copy of the Owner’s
Manual for their consideration.
This Owner’s Manual is composed from the product design and specifications at the
time of publication. As designs change, some illustrations and pictures in the manual
may not correspond to the power wheelchair that you purchased. We reserve the
right to make design modifications.
This product has been designed to provide a comfortable and secure solution for
individuals limited to a seated position who are capable of operating a power
wheelchair.
The manufacturer disclaims all responsibilities for any personal injury or property
damage which may occur as a result of improper or unsafe use of this product.
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II. SAFETY NOTICES
 Read and follow the information in the owner’s manual.
 Fully charge the battery after every trip and prior to using the power wheelchair. If
you do not frequently use the power wheelchair fully charge the batteries every
two weeks to prevent battery failure.
 If the battery gauge drops to red, charge the power wheelchair as soon as possible.
Completely discharging the batteries may damage the batteries, or shorten the
expected life of the batteries.
 Batteries contain lead and lead compounds. Wear proper safety attire when
handling batteries.
 Only use sealed lead acid AGM or gel-cell batteries in this product.
 Keep metal objects away from the battery terminals, electric shock may occur.
 Always replace both batteries at the same time for optimum performance.
 Always make sure the power is turned off when getting in and out of the power
wheelchair.
 Always make sure freewheel levers are in the drive position before getting in or out
of the power wheelchair.
 Do not put the power wheelchair in freewheel when on an incline or decline.
 To ensure the user’s familiarity with the power wheelchair’s operation, practice
driving at low speeds in a spacious hazard-free area travelling forward, backward,
left, right, decelerating, maneuvering up inclines, and down inclines.
 Avoid unnecessary movement of the power wheelchair.
 Always wear the seat belt included with this product when operating.
 Never reach, lean or bend when driving your power wheelchair.
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II. SAFETY NOTICES
 Avoid exposure to moisture, standing water, rain, snow, ice or salt when possible.
 Store in a clean and dry condition.
 Do not drive your power wheelchair at night without proper lighting.
 Do not remove the anti-tip wheels.
 Keep your feet on the footplate at all times during operation.
 Do not stand on the footplate.
 Keep your hands and feet away from moving parts while driving.
 Be aware of loose fitting clothes that can become caught in the drive wheels.
 Do not connect an extension cord to the battery charger.
 Disassembling the controller, motor, or charger by anyone other than an
authorized Drive Medical service agent is prohibited, and voids any applicable
warranty.
 Do not take your power wheelchair on roads or highways.
 Do not operate your power wheelchair when you are tired, or after consuming
alcohol.
 Be cautious when driving your power wheelchair in busy areas or shopping malls.
 Under no circumstances should the power wheelchair be used as a seat in a motor
vehicle.
 Do not attempt to lift your power wheelchair by any parts other than the frame.
 If you will be seated in your power wheelchair for an extended period of time,
power off the power wheelchair. This will prevent inadvertent movement from
unexpected joystick contact.
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III. SAFETY GUIDELINES
GENERAL GUIDELINES
Before operating your power wheelchair fully read and understand this Owner’s
Manual.
Be sure to follow the setup instructions prior to using your power wheelchair for the
first time.
Users may encounter difficult maneuvering situations such as narrow doorways,
travelling up and down ramps, cornering, and travelling on uneven terrain. Be sure to
lower the speed, take your time, and carefully maneuver the power wheelchair.
MODIFICATIONS
Do not modify, remove, disable, or add any parts, features, or functions on your
power wheelchair. Drive Medical offers a wide variety of accessories for your power
wheelchair to help accommodate your needs.
WARNING – Do not modify your power wheelchair in any way; doing so
will void the warranty.
SAFETY CHECK
ATTENTION – Inspect the following components before each use:
 Electrical connections – secure and free from corrosion
 Joystick connections – secure and routed properly to the base of the power
wheelchair
 Freewheel Levers – engaged in drive position
 Batteries – fully charged and free from corrosion
If you notice a problem please contact your authorized Drive Medical Provider for
assistance.
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III. SAFETY GUIDELINES
WEIGHT CAPACITY
This power wheelchair has a maximum weight capacity that should never be
exceeded. Please refer to Section XII SPECIFICATIONS for this information. The
maximum weight capacity includes the user and any accessories.
WARNING – Exceeding the maximum weight capacity will void your
warranty. Drive Medical will not be held responsible for injuries and/or
damages resulting from failure to observe weight capacities.
WARNING – Do not carry passengers on your power wheelchair. Your
power wheelchair is designed and tested for one user to operate while
seated with the safety belt fastened.
INCLINE GUIDELINES
Use caution when approaching inclines or declines; if necessary lower the speed
before travelling on a slope.
When travelling up an incline try to keep the power wheelchair moving forward. If you
must come to a stop, use caution and slowly accelerate the power wheelchair
forward.
When travelling down an incline lower the speed on your power wheelchair to the
slowest setting, and proceed cautiously. If the power wheelchair is travelling down the
incline faster than you expected, release the joystick to come to a stop, then slightly
push the joystick forward to continue safely down the incline.
WARNING – Never put the power wheelchair in freewheel mode while on
an incline.
WARNING – Drive your power wheelchair straight up or down an incline,
never backwards. Erratic movements, or back and forth patterns may
increase the chance of tipping.
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III. SAFETY GUIDELINES
WARNING – Do not travel up an incline with the seat completely reclined
without an attendant. Inclines vary, and doing so may decrease stability.
WARNING – Do not, under any circumstances, travel on a slope greater
than the maximum climbing angle for this power wheelchair. Please refer
to Section XII SPECIFICATIONS for this information. Exceeding the climbing
angle may cause unstable conditions.
FREEWHEEL GUIDELINES
Your power wheelchair is equipped with manual freewheel levers to maneuver the
unit without power. The manual freewheel levers can be engaged or disengaged.
Disengaged, or “freewheel” mode, releases the locking mechanism on the gearbox
allowing the power wheelchair to roll freely with or without power.
Engaged, or “drive” mode, secures the locking mechanism on the gearbox preventing
the power wheelchair from rolling freely.
WARNING – Never attempt to personally put your power wheelchair in
freewheel mode while seated in the unit.
WARNING – Never put the power wheelchair in freewheel mode while on
an incline. This may cause uncontrollable movements.
ATTENTION – When your power wheelchair is in freewheel mode you may
feel resistance when maneuvering; this is normal, and prevents damage
to the gearbox.
ATTENTION – Please refer to Section V PARTS to locate the freewheel
levers on your power wheelchair.
SUGGESTION – If you hear a “clicking” noise when moving the joystick,
but the power wheelchair will not move – turn off the power, engage the
freewheel levers, and power back on to continue.
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III. SAFETY GUIDELINES
BRAKES & STOPPING
Coming to a stop in your power wheelchair can simply be done by releasing the
joystick. The joystick will automatically return to the center position, and the power
wheelchair will come to a stop.
ATTENTION – Quickly moving the joystick in the opposite direction of
travel will cause the power wheelchair to come to an abrupt stop, and if
held continuously in the opposite direction may cause erratic movements
if you are unfamiliar with the controls.
Your power wheelchair is equipped with two types of brake systems:
 Regenerative brakes – when the joystick is returned to the center position, or
stop neutral position, regenerative brakes use electricity to quickly decelerate
the vehicle.
 Park brakes – once the power wheelchair comes to a complete stop the park
brake activates automatically locking the drive wheels.
OUTDOOR OPERATION & INCLEMENT WEATHER PRECAUTIONS
While your power wheelchair is purposed for in-home use to assist you in daily living
activities; Drive Medical understands there are times you need to operate the power
wheelchair outdoors, and has designed it to perform superbly on level outdoor
surfaces.
ATTENTION – When operating outdoors avoid uneven terrain, soft
surfaces, tall grass, loose gravel, loose sand, fresh water, salt water, edges
of streams, lakes or oceans. If you are unsure about a surface, avoid it.
Exposure to inclement weather should always be avoided. If you find yourself caught
in inclement weather while operating your power wheelchair, proceed to the closest
shelter immediately. Completely dry your power wheelchair before operating,
charging, or storing.
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III. SAFETY GUIDELINES
STEPS, CURBS & FIXED OBSTACLES
Use extreme caution when operating your power wheelchair near curbs, porches,
stairs, escalators, drop-offs, unprotected ledges, and raised areas.
WARNING – Never attempt to navigate your power wheelchair over a
fixed obstacle taller than the maximum ground clearance. Please refer to
Section XII SPECIFICATIONS for this information.
WARNING – Never attempt to navigate your power wheelchair backwards
over an obstacle.
WARNING – Never attempt to operate your power wheelchair on steps or
escalators.
ATTENTION – Refer to the following guidelines and diagrams when
travelling over a fixed obstacle lower than the maximum ground
clearance of your power wheelchair:
To maneuver up a fixed obstacle – Approach slowly, and make sure the front of the
power wheelchair is perpendicular to the obstacle. Increase the forward speed until
the power wheelchair has cleared the obstacle, and then you may reduce the speed or
return the joystick to neutral.
To maneuver down a fixed obstacle – Approach slowly, and make sure the front of the
power wheelchair is perpendicular to the obstacle. Reduce the forward speed just
before the front wheels come in contact with the obstacle, and remain at the reduced
speed until power wheelchair has cleared the obstacle, and then you may increase the
forward speed.
CORRECT
APPROACH:
C
U
R
B
INCORRECT
APPROACH:
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III. SAFETY GUIDELINES
TRANSPORTING YOUR POWER WHEELCHAIR
When transporting your power wheelchair by vehicle it should be securely stowed in
the back of a van, truck, or trunk of a car. Adjustable parts should be removed or
properly secured during transport.
WARNING – Do not sit in your power wheelchair while in a moving
vehicle.
SAFETY BELT
A safety belt is included with your power wheelchair. Your authorized Drive Medical
Provider, assistive technology therapist, or healthcare professional are responsible for
determining your requirement for a safety belt to operate your power wheelchair
safely. Once determined, securely fasten the safety belt.
WARNING – The safety belt is not designed for use as a seat belt in a
motor vehicle, or any other transportation device.
TRANSFERS
Always have an attendant present while transferring in and out of your power
wheelchair.
ATTENTION – To reduce the possibility of an injury; perform transfers
after the following steps are followed:
Safely reduce the distance between your power wheelchair and the object you are
transferring onto, ensure your power wheelchair is not in freewheel mode, turn the
power off, flip up or remove the armrests, and flip up the foot platform or swing aside
the leg rests.
WARNING – Position yourself as far back possible before transferring, and
never place your weight or downward force on the joystick.
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III. SAFETY GUIDELINES
PHYSICAL LIMITATIONS, Rx DRUGS, ALCOHOL & SMOKING
You must exercise awareness, caution, care, and common sense when operating your
power wheelchair. Always keep in mind your own limitations, and substance use
when operating your power wheelchair.
WARNING – Never use your power wheelchair while under the influence
of alcohol or mind altering substances.
WARNING – Never smoke while seated in your power wheelchair.
Damaged or worn upholstery increases the risk of fire hazard, and should
be replaced immediately.
ATTENTION – Be aware of your own physical limitations when
familiarizing yourself with the power wheelchair.
ATTENTION – Be aware of precautions, warnings, and safety issues when
taking prescribed or over-the-counter drugs while operating your power
wheelchair.
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IV. EMI INFORMATION
Electromagnetic interference (EMI) tests have shown to produce adverse effects on
the performance and control of electrically powered mobility devices.
EMI can be produced from different sources such as cellular phones, two-way radios,
radio stations, television stations, amateur radio transmitters (HAM), wireless
computer links, microwave signals, paging transmitters, and transceivers used by
emergency vehicles.
The EMI waves can cause unintentional movement of the power wheelchair, or
damage to the controller. Every electrical powered mobility device has a resistance to
EMI. The higher the resistance level the greater the protection. The intensity of the
interference can be measured in volts per meter, V/m.
At this time, current technology is capable of achieving an immunity level of 20 V/m,
which provides protection from more common sources of EMI. Your power
wheelchair, with no modifications, has an immunity level of 20 V/m.
EMI becomes more intense as you move closer to the source. The EMI produced from
hand-held radios are of special concern. It is possible to unintentionally bring high
levels of EMI very close to the power wheelchair’s control system, effecting your
movement and braking. The warnings listed below are recommended to prevent
possible interference with the control system of your power wheelchair.
WARNING – Do not operate hand-held transceivers such as CB (citizens
band) radios, or turn on personal communication devices, such as cellular
phones, while the power wheelchair is powered on.
WARNING – Be aware of nearby transmitters, such as radio or television
stations, and avoid close proximity.
WARNING – If you experience unintended movement or brake release
occurs, power off as soon as it is safe. Please report EMI incidents to Drive
Medical.
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V. PARTS
Please refer to the diagram below to identify your power wheelchair parts. Familiarize
yourself with the terminology to better understand part references throughout the
Owner’s Manual.
1. Headrest
2. Seat Back
3. Armrests
4. Controller
5. Adjustment Knobs
6. Seat Base
7. Seat Swivel & Release Lever
8. Seat Post
9. Freewheel Levers
10. Shroud
11. Drive Wheels
12. Foot Platform
13. Caster Forks
14. Caster Wheels
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V. PARTS
Please refer to the diagram below to identify your power wheelchair electrical
components. Familiarize yourself with the terminology to better understand
references throughout the Owner’s Manual.
1. Controller
2. Keypad Overlay
3. Charger Input
4. Controller Harness
5. Power Module
6. Left Motor
7. Left Motor Harness
8. Right Motor
9. Right Motor Harness
10. Battery 1
11. Battery 2
12. Circuit Breaker
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VI. ASSEMBLY
Your power wheelchair requires assembly prior to initial use. Please be sure to follow
these steps to properly set up your power wheelchair.
Step 1:
Loosen and remove the two shroud
knobs by hand that secures the shroud to
the base of the power wheelchair.
Lift up on the shroud to remove.
Step 2:
Connect both battery connectors to the
main cable.
The battery connectors are red and
black, and should connect to the
matching color harness from the main
cable.
Step 3:
Reinstall the power wheelchair’s shroud
by placing on top of the power
wheelchair base, and reinstall the two
shroud knobs removed in Step 1.
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VI. ASSEMBLY
Step 4:
Attach the seat by lifting up on the
handle underneath the seat, and placing
the seat down on the seat post. Release
the handle and rotate the seat side-toside to ensure the seat is locked and
facing forward.
Step 5:
Insert the armrests into the attachment
points in the seat frame so that the
armrests face forward.
Step 6:
Insert and tighten the included star
knobs to lock the armrests into place at
the desired width.
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VI. ASSEMBLY
Step 7:
Affix the headrest to the top of the seat
by inserting the headrest posts into the
holes in the top of the seat.
Step 8:
Insert the controller’s square mount into
the housing under the armrest. Tighten
the star knob on the underside of the
controller arm mount to hold it in place
at the desired extension.
Step 9:
Connect the cable from the power
wheelchair’s controller to the connection
point on the shroud.
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VI. ASSEMBLY
Step 10:
Fully charge the power wheelchair by
inserting the round charger connector
into the battery charging terminal on the
front of the controller, and then insert
the 3-pronged plug into a standard
electrical outlet.
Optional:
Your power wheelchair comes with
interchangeable shrouds, allowing you to
customize your power wheelchair to
your liking. All models come with the red
shrouds installed, and a spare set of blue
shrouds included in the box.
The shrouds can be interchanged by
hand, or using a small pry tool. Be sure
not to scratch the painted shrouds while
using the pry tool.
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VII. COMFORT ADJUSTMENTS
Prior to using your power wheelchair, you may want to make adjustments for
optimum comfort. Make all adjustments with the power wheelchair off, and
unoccupied. You may need the tool-kit included with your power wheelchair to make
these adjustments.
WARNING – Some components of your power wheelchair are heavy, and
you may need assistance to lift or carry. Please refer to Section XII
SPECIFICATIONS for component weights.
WARNING – Do not make any adjustments while an occupant is seated in
the power wheelchair.
Seat Swivel Adjustment:
Lift up on the handle under the left side
of the seat and turn the seat to the
desired position, releasing the handle to
lock the seat in place.
Seat Height Adjustment:
Remove the nut and bolt holding the
seat post in place with the tool kit
included with your power wheelchair.
Adjust the seat post to the desired
height, and reinstall the nut and bolt
removed. Be sure the nut and bolt are
tightened securely to reduce vibrations,
and improve stability.
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VII. COMFORT ADJUSTMENTS
Armrest Height:
The armrest height can be adjusted by
loosening the star knob on the top side
of the armrest, and sliding the armrests
up or down to the desired height.
Armrest Width:
The armrest width can be adjusted by
loosening the star knob on the underside
of the armrests, and sliding the armrests
inward or outward to the desired width.
Armrest Angle:
The armrest angle can be adjusted by
lifting up on the armrest, and tightening
or loosening the bolt underneath the
armrest. Tightening will lower the angle,
and loosening will raise the angle of the
armrest.
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VII. COMFORT ADJUSTMENTS
Footplate Height:
The footplate height can be adjusted by
loosening the nut and bolt attaching the
footplate to the height adjustment point
on the frame of the power wheelchair.
Reposition the footplate to the desired
height, and securely fasten the nut and
bolt back in place.
Footplate Depth:
The footplate depth can be adjusted by
loosening the nut and bolt attaching the
footplate to the frame of the power
wheelchair. Reposition the footplate to
the desired depth, and securely fasten
the nut and bolt back in place.
Footplate Angle:
The footplate angle can be adjusted by
lifting up on the footplate, and
tightening or loosening the bolt under
the footplate. Tightening will lower the
angle, and loosening will raise the angle
of the footplate.
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VII. COMFORT ADJUSTMENTS
Joystick Position:
The position of the joystick can be
adjusted by loosening the star knob on
the underside of the controller arm and
sliding the arm forward or backward to
the desired position.
Seat Recline:
The recline angle of the seat can be
adjusted by pulling up on the lever on
the side of the seat.
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VIII. OPERATION
After your power wheelchair is assembled, and adjustments have been made you are
now ready to operate your power wheelchair. Refer to the controller diagram on the
following page for key functions.
The power button applies power to the control system electronics, which in turn
supplies power to the motors. Press the power button to turn on your power
wheelchair.
ATTENTION – Do not use the power button to stop, or as a brake. Doing
so may shorten the life of the drive components.
SUGGESTION – It is recommended you start at the slowest speed setting
when familiarizing yourself with your power wheelchair controls. Once
you feel comfortable with the controls, and movement of the power
wheelchair you may then increase the speed.
Press the speed down button to the lowest speed setting. Start to steer, moving the
joystick to drive forward, backward, left or right. If you want to stop the power
wheelchair, release the joystick and it will automatically return to the center position
to stop the unit. Once familiar with the controls press the speed up button to increase
the top speed to a comfortable setting.
When the power wheelchair is turned on, the battery gauge will light up from left to
right with red, orange, and green lights indicating:
Red lights only: Your power wheelchair should be charged as soon as possible.
Red and orange lights only: Do not drive your power wheelchair for a long trip.
Red, orange, and green lights: Your power wheelchair has full battery capacity.
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VIII. OPERATION
Controller Functions:
1. Battery Gauge
2. Power On/Off
3. Speed Gauge
4. Speed Dial
5. Horn
6. Joystick
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XI. BATTERIES & CHARGING
CHARGING YOUR POWER WHEELCHAIR
To charge your power wheelchair, position the front of the unit next to a standard
electrical outlet. Be certain the freewheel levers are engaged, and the power is turned
off. Plug the charger into the electrical outlet, and then into the power wheelchair.
When the batteries are fully charged remove the charger from the power wheelchair,
and then from the electrical outlet.
SUGGESTION – The lights on your charger indicate different charge
statuses. The light indicators can be found on the charger itself, or the
manual provided with the charger. In most cases your charger will show a
red or orange light when charging, and a green light when fully charged.
BATTERY BREAK-IN
To ensure maximum use from your new batteries fully charge the power wheelchair
prior to initial use for 8 to 12 hours. Operate your power wheelchair until the battery
gauge shows only red and orange lights, and then give your power wheelchair another
full charge for 8 to 12 hours.
BATTERY MAINTENANCE & CHARGING HABITS
To ensure maximum life from your batteries, and continued use of your power
wheelchair please follow these charging guidelines based on your usage:
SUGGESTION – If you use your power wheelchair on a daily basis, charge
the batteries as soon as you are finished with the day’s activities, and
leave it on the charge until you are ready to use the following day.
SUGGESTION – If you use your power wheelchair infrequently, charge the
batteries once a week for 10 to 14 hours.
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XI. BATTERIES & CHARGING
BATTERY RANGE
There are many factors that affect the range of your batteries, including the surfaces,
inclines, curves, or wind you encounter when operating your power wheelchair. If not
ideal conditions, all of these factors will reduce the travel time or distance between
charges. Follow these suggestions for maximum range:
SUGGESTION – Fully charge the batteries prior to any trip, and plan your
trip in advance to avoid inclines.
SUGGESTION – Limit baggage and accessory weight to essential items, and
maintain an even speed avoiding stop-and-go driving.
PUBLIC TRANSPORTATION
Sealed lead acid AGM or gel-cell batteries are designed for use in power wheelchairs.
These batteries are Federal Aviation Administration (FAA) approved. Since there is no
danger of spillage or leakage, this allows for safe transportation on aircraft, buses, and
trains.
SUGGESTION – When transporting your power wheelchair on public
transportation contact your carrier’s ticket counter in advance to
determine their specific requirements.
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X. INSPECTION & MAINTENANCE
GENERAL GUIDELINES
Your power wheelchair is an advanced mobility device, and with the correct routine
maintenance you can ensure years of maximum use. While some of the maintenance
can be done by yourself, you may need assistance from an authorized Drive Medical
provider. If you have any doubts, contact your authorized Drive Medical provider.
Preventative maintenance is key to keeping your power wheelchair in prime operating
condition. Follow the Maintenance Schedule at the end of this section to periodically
inspect your power wheelchair for serviceable items.




Avoid abuse to the controller and joystick.
Avoid prolonged exposure to extreme heat or cold.
Keep the controller clean and free from moisture.
Never use a conditioner on the tread of the wheels.
EXPOSURE TO MOISTURE
Should your power wheelchair come in contact with water or moisture, dry your
power wheelchair thoroughly with a towel. Allow your power wheelchair to sit in a
dry place for 8 to 12 hours to allow unseen moisture to evaporate. Check the joystick
operation and brakes before using your power wheelchair again. If any items require
service please contact your authorized Drive Medical provider.
OPERATING TEMPERATURES
Your power wheelchair is designed to operate ideally between 18°F and 122°F. In
extremely cold conditions your batteries may freeze depending on the battery charge,
usage, and composition of the batteries. In extremely hot conditions your power
wheelchair may operate at a lower speed. This is due to the safety mechanism built
into the unit to prevent damage to the gearbox and other electronic functions when
operating too hot.
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X. INSPECTION & MAINTENANCE
STORAGE
If you need to store your power wheelchair, be sure it is stored in a dry place free
from extreme temperatures. Always fully charge, and then disconnect the batteries
prior to storage.
ATTENTION – Infrequently charged batteries, or batteries stored without
a full charge are susceptible to permanent damage, causing unreliable
performance from your power wheelchair.
If your power wheelchair is stored for a prolonged period flat spots may develop in
the wheels. This will cause an uneven sensation when driving, but should work itself
out over time. If you still notice the flat spots after continued use, replace the wheels
on your power wheelchair immediately.
SUGGESTION – You can place a sturdy platform under the frame of your
power wheelchair to bring the wheels off the ground, and weight off the
wheels. This will prevent flat spots from developing while storing your
power wheelchair.
WARNING – Improper storage of your power wheelchair may result in
permanent damage to the frame and electronics.
CLEANING & DISINFECTION
To clean your power wheelchair use a damp cloth with a mild, non-abrasive cleaner on
the plastic and metal parts. If necessary, clean your power wheelchair with an
approved disinfectant safe for use on your unit.
WARNING – Never hose off your power wheelchair or expose it to direct
contact with water.
WARNING – Never use any chemicals on the upholstery of your seat, this
may cause the seat to dry out and crack.
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X. INSPECTION & MAINTENANCE
DISPOSAL OF YOUR POWER WHEELCHAIR & PARTS
You must follow applicable local and national regulations when disposing of your
power wheelchair, or defective power wheelchair parts. Contact your local waste
agency, recycling center, or authorized Drive Medical provider for information on
proper disposal.
CONTACTING YOUR AUTHORIZED DRIVE MEDICAL PROVIDER
The following conditions may indicate a serious problem with your power wheelchair.
Contact your authorized Drive Medical provider if one of the following conditions
occurs:








Motor or gearbox noise
Frayed electrical harnesses
Cracked or broken connections
Uneven wear on the tires
Veering to one side
Bent or broken wheel assemblies
Will not power on
Loose seat or seat components
SUGGESTION – Fill out your authorized Drive Medical provider’s
information below, along with your power wheelchair information for
quick reference in the event you may need service.
AUTHORIZED DRIVE MEDICAL PROVIDER:
ADDRESS:
PHONE NUMBER:
DATE OF PURCHASE:
MODEL:
SERIAL NUMBER:
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X. INSPECTION & MAINTENANCE
MAINTENANCE SCHEDULE
Inspect your power wheelchair routinely for service issue or wearable items.
INSPECTION
DAILY WEEKLY MONTHLY
Inspect the joystick is not bent when in neutral or
rest position
Inspect the controller harness is not frayed or has
exposed wires
Check for flat spots on tires
Inspect seat, armrests, and front riggings for loose
hardware or damage
Inspect controller harness is free from corrosion
Inspect all harnesses to the controller are securely
fastened
Check the brakes for functionality at lowest speed
setting
Check the anti-tip wheels for wear, and contact with
the ground while at rest
Check for sufficient tread on the drive tires
Check the caster wheels for wear and sufficient tread
Check the caster forks for fluttering or damage
Check the entire power wheelchair for loose
hardware or changes in performance
Check the entire power wheelchair and clean any
mud, dirt, hair, food, drink, etc. on the unit
SUGGESTION – Once a year take your power wheelchair to an authorized
Drive Medical provider for inspection and maintenance.
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XI. BASIC TROUBLESHOOTING
The diagnostic flash codes for your power wheelchair are designed to help you
perform basic troubleshooting quickly and easily. A diagnostic flash code can be
displayed in one of two ways:
 A small wrench will flash under the horn button a certain number of times
indicating the diagnostic code
OR
 The number of battery gauge lights flashing indicates the diagnostic code
Please refer to the diagram below for flash codes, description of problem, and
recommended actions.
Flash Code
1
2
3
4
5
6
7
8
9
10
Description
User Fault
Recommended Action
Power off the power wheelchair, let rest for 15 minutes,
and power on.
Battery Fault
Charge batteries. Check battery cables and connections.
Left Motor Fault Check left motor cables and connections are not loose or
damaged.
Right Motor
Check right motor cables and connections are not loose or
Fault
damaged.
Left Park Brake
Put freewheel lever in “drive” mode. Check left parking
Fault
brake cables and connections.
Right Park Brake Put freewheel lever in “drive” mode. Check right parking
Fault
brake cables and connections.
Joystick Fault
Turn power off and then back on. Check battery voltage.
Check joystick connections are not loose.
Power Module
Check battery voltage. Check connections are not loose or
Fault
damaged going to the joystick and power module.
Communications Check battery voltage. Check connections are not loose or
Fault
damaged going to the joystick and power module.
Unknown Fault
Contact your authorized Drive Medical provider.
Once the recommended action is taken, turn the power wheelchair off and then back
on again to clear the flash code. If the problem was not corrected, or another problem
exists the controller may display another flash code.
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XII. SPECIFICATIONS
WEIGHT CAPACITY
TOP SPEED*
ESTIMATED RANGE*
MAX. CLIMBING ANGLE
TURNING RADIUS
GROUND CLEARANCE
300 lbs.
4 mph
15 miles
6°
20”
2.5”
OVERALL DIMENSIONS
LENGTH
39.25”
WIDTH
23.5”
HEIGHT
44”
SEAT DIMENSIONS
WIDTH
16 – 22”
DEPTH
16 – 20”
BACK HEIGHT
18”
POWER
MOTOR
320W x 4600RPM
CONTROLLER
Dynamic Linx 40A
BATTERIES
12V x 33AH
BATTERY CHARGER
4A
BRAKES
Electromagnetic
FREEWHEEL MODE
Yes
TIRES
Flat Free
CASTER WHEELS
6” x 2”
DRIVE WHEELS
10” x 3”
WEIGHTS
BASE WEIGHT
87 lbs.
BATTERY WEIGHT (PAIR)
44 lbs.
SEAT WEIGHT
40 lbs.
TOTAL WEIGHT
171 lbs.
* Speed and range vary with user weight, type of terrain, battery charge and condition
The information contained herein is correct at the time of publication; Drive Medical
reserves the right to alter specifications without prior notice.
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XIII. LIMITED WARRANTY
For the warranty periods listed below, beginning at the date of original purchase, Drive
Medical will repair or replace, at its option to the original purchaser, free of charge, any of
the following parts found upon examination by an authorized representative of Drive
Medical to be defective in materials and/or workmanship. The warranties contained herein
extend and apply only to the original purchaser.
Limited Lifetime o Main Frame
o Seat Post o Platform
24 Months o Electrical harness o Joystick
o Controller
o PC Board
o Charger
o Throttle
o Frame Welds
o Motor /
o Brakes
gearbox
electromagnetic
assembly
function ONLY
12 Months o Batteries are covered by a separate 6 month warranty provided by
the battery manufacturer
The following items are warranted to be free of defects in workmanship
and material at the time of delivery. If the following items are found to
be defective or damaged immediately after the product is removed
from the box, Drive Medical will repair or replace, at its option to the
original purchaser, free of charge, the following items:
o Plastic shrouds
o Plastic footrests
o Upholstery and
Seating
o Metal connection
pins, hardware,
nuts, bolts & star
knobs
o Tires
o
o Floor mats o
o Armrest o
pads
o Bearings o
and
bushings
Tubes
Swing arm
Fuses and
Bulbs
Front
rigging
mounting
brackets
o Anti-tip wheels
o Motor brushes
o Plastic
connections
o Plastic
components,
excluding body
ADDITIONAL COMPONENTS
Items not mentioned or listed are covered at the discretion of Drive Medical. Any
accessories, standard or optional, supplied by Drive Medical, are covered for a period of one
year from the date of purchase with the particular unit.
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XIII. LIMITED WARRANTY
RECONDITIONED UNITS WARRANTY
implied warranties are excluded. This is
the exclusive remedy. Liabilities for
incidental, punitive, special and
consequential damages under any and all
warranties are excluded.
All reconditioned units are covered by a
90-day warranty from Drive Medical
effective from the date of purchase.
REPLACEMENT PARTS WARRANTY
Some states do not allow limitations on
how long an implied warranty lasts or do
not allow the exclusion or limitation of
incidental, punitive, special and
consequential damages. The above
limitation or exclusion may not apply to
you.
Parts that are supplied by Drive Medical as
replacements to warranted parts will be
warranted for a period of time equal to the
remainder of the original part’s warranty
period.
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an
authorized Drive Medical provider. Do not
return faulty parts to Drive Medical
without prior written authorization. All
transportation costs and shipping damage
incurred while submitting parts for repair
or replacement are the responsibility of
Drive Medical.
This warranty gives you specific rights and
you may also have other rights which vary
from state to state.
WARRANTY EXCLUSIONS
o
o
o
o
o
o
o
Plastic shrouds and footrests
Upholstery and seating
Tires and tubes
Brake pads
Fuses
Motor brushes
Circumstances beyond the control
of Drive Medical
o Labor, service calls, shipping and
other charges incurred for repair of
the product, unless specifically
authorized by Drive Medical.
o Repairs and/or modifications made
to any part without specific consent
from Drive Medical.
Failure to follow the instructions, warnings
and notes in the owner’s manual and those
located on your Drive Medical product can
result in personal injury or product
damage and will void Drive Medical’s
product warranty. There is no other
express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of
merchantability and fitness for a particular
purpose, are limited to one (1) year from
the date of original purchase and to the
extent permitted by law. Any and all other
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XIV. ACCESSORIES
Add functionality and convenience to your Drive power wheelchair with these options
and accessories. Contact your authorized Drive Medical provider or visit
www.drivemedical.com for more information.
Swing-Away
Elevating Leg Rests
Oxygen Tank Holder
Crutch/Cane Holder
Part#: AA4100
Part#: AE2500/LK3JELR
Part#: SF8010
Part#: SF8030
o Allows joystick/
controller to be
moved to the side for
easier transfers and
approaching tables
and desks
o Installs easily into
controller mount
o Allow the user to travel
comfortably with their
legs raised
o Some models require
additional mounting
hardware (sold
separately)
o For use with “D” size
oxygen cylinders
o Constructed of
durable steel
o Keeps tank secure
with helpful hookand-loop fasteners
o Sturdy steel
construction
o Includes hook-and-
loop-fasteners to keep
your walking aid safely
in place
Drink Holder
Seat Cover
Armrest Bag
Part#: STDS1040S
Part#: ST205-COVER (18”)
Part#: AB1010
o Take your favorite hot or cold
beverage with you anywhere
o Easily attaches to your
product’s armrest
o Protects your product’s
Captain’s Seat
o Includes separate fitted sections
for headrest, seat back and seat
cushion
o Available for 18”, 20” & 22”
Captain’s Seats
Titan AXS Owner’s Manual
o Includes four pockets and mesh
drink holder
o Top of the bag is padded so
resting your arm on it is even
more comfortable
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