Try out these infectiou
s
Speedy! - speed up all characters.
Greedy – A cash windfall direct to your acco
unt!
Hospital of Death – All staff turn into the
undead!
Bargain – Special offers on all equipment and
Lazy - Unlock all levels.
Brainy – Turn your staff into super-intelligent
room prices!
beings!
To unlock the bonuses log onto
www.codemasters.com/bonu
scodes
or call
1900 990 0848
calls cost $2.99 per minute.
Callers must be over 18 and have permiss
ion from the bill payer. Prices correct
at time of going to press. Contact: Premier
PO Box 117, Chesham, Hertfordshire, HP5
com.
1FL, United Kingdom. Tel: +44 1926 814132
Sony Computer Entertainment America
no responsibility for this offer.
takes
BEFORE YOU CALL, READ THROUGH
THESE STEP-BY-STEP DIRECTIO
NS…
1) After successfully creating a Profile, go
to your Options, select Bonus Codes and write
down the Access Code. You need this to
access the Bonus Codes.
2) Log on or call the Hintline on the number
above and follow the directions to the HOSPITA
L TYCOON™ area.
3) When requested, enter the Bonus Access
Code you obtained in Step 1.
4) If you’re buying the Codes online (£2.99
paid by credit card / PayPal), the full set will
be emailed to you. If you are calling the
Hintline, write down the codes as they are
read to you; you can access as many or as
few Bonus Codes in one call as you like.
5) To unlock the Bonuses, go to the Bonus
Codes screen in game, and select Enter Code.
Once a
Accept key to open the bonus. Go back into
the Secrets menu where you are free to toggle code has been typed out hit the
each secret On/Off.
*Requires touch tone telephone and HOSPITA
L TYCOON™ save file.
767649401536
PHT01CDUS05
Precautions
• Do not touch the surface of the disc when handling – hold it by the edge. • To keep the disc clean, wipe gently with a
soft cloth. Keep the disc scratch free. • Keep the disc away from extremes of temperature, direct sunlight or exposure to
excessive moisture. • Never use a cracked or warped disc or one that has been repaired using adhesives. This could lead to
operating problems.
Health Warning
WARNING: READ BEFORE USING YOUR COMPUTER GAME
A very small percentage of individuals may experience epileptic seizures when exposed to certain patterns or flashing
lights. Exposure to certain light patterns or backgrounds on a monitor while playing computer games may induce an
epileptic seizure in these individuals. Certain conditions may induce undetected epileptic symptoms even in persons who
have no prior history of seizures or epilepsy. If you, or anyone in your family, has an epileptic condition, consult your
physician before playing. If you experience any of the following symptoms while playing a video game: dizziness, altered
vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions, IMMEDIATELY
discontinue use and consult your physician before resuming play.
Piracy Notice
Copying commercial games such as this, is copyright infringement and a criminal offense.
Copying and re-supplying games can lead to a term of imprisonment.
Think of a copied game as stolen property
This Codemasters game is protected by the FADE™ and Starforce® protection system. If you purchase an illegal copy
of the game, you will be able to play it - but not for long. As you play, the gameplay of a pirated copy will degrade.
Make sure this doesn’t happen to you.
Purchase only genuine software at legitimate stores.
Introduction
1
Installation
1
Starting the game
2
Game Controls
3
The User Interface
4
Playing the game
7
Staff
8
Patients & Diseases
11
Rooms & Equipment
12
The Hospital Computer & Curadex 13
© 2006 The Codemasters Software Company Limited (“Codemasters”). All rights reserved. “Codemasters”® is a registered
trademark owned by Codemasters. “Hospital Tycoon”™ and the Codemasters logo are trademarks of Codemasters. Portions
of this software are included under license © 2006 Emergent Game Technologies, Inc. All rights reserved. FMOD Sound
System, copyright © Firelight Technologies Pty, Ltd., 1994-2006. Uses Bink Video. Copyright (C) 1997-2007 by RAD Game
Tools, Inc. All other copyrights or trademarks are the property of their respective owners and are being used under license.
Published by Codemasters. Unauthorised copying, adaptation, rental, lending, re-sale, arcade use, charging for use,
broadcast, cable transmission, public performance, distribution or extraction of this product or any trademark or copyright
work that forms part of this product is prohibited.
Credits
14
Software License Agreement
& Warranty
15
Technical Support
16
Introduction
Welcome to Hospital Tycoon™, a hilarious dose of medical madness!
Do you have what it takes to run a state-of-art hospital? Can you cure a bad case
of Jibba Jabba while keeping your medical staff happy and making a profit?
Research crazy new diseases to discover their even crazier cures. Then build
the freaky machines that perform those miracle cures, while hiring the very best
people you can to operate and repair them!
Keep your patients happy with a plentiful supply of junk food, magazines and
soda while they await their ‘treatments’ but don’t keep them waiting too long or
they’ll meet their maker before you can treat them and get their cash!
Don’t forget, a successful hospital is a clean and beautiful hospital! With Hospital
Inspectors lurking, you can’t be too careful! Achieve your objectives, treat all your
patients, keep your staff happy and you’ll be well on your way to becoming a
Hospital Tycoon!
Installation
Place the Hospital Tycoon disc in your DVD drive and close the disc tray.
Wait for a few seconds for the drive to initialize. If you have Autorun enabled
on your PC, Hospital Tycoon will automatically begin to install. If you don’t have
Autorun enabled, go to the Windows® Start Menu and select RUN. Type D:\setup
(replace D: with the letter of your DVD drive) and hit (ENTER).
The Installation program will initialize; follow the on-screen instructions to
progress through the installation. Hospital Tycoon requires the presence of
DirectX 9.0c on your system. You will receive an option to set up DirectX 9.0c
during installation if required.
Profile
After installing and running the game, on the first menu screen, you need
to set up a “profile”. Once your profile is created, select CONTINUE to go to
the main menu.
From here, you have the following choices:
New Game
Selecting this option opens the New Game screen, where you can
choose to start a new game in either Story Mode or Sandbox Mode.
Load Game
Selecting this option opens the Load Game screen, where you can choose
to load a previous Story Mode or Sandbox Mode saved game.
Continue
Selecting this option continues your game from
where you last saved.
Profile
Selecting this option opens a new screen
where you can create a new profile or
change the current profile.
Options
You can register your game at any time following installation at:
Selecting this option opens a new screen
from which you can change a number of
audio and graphics settings.
www.codemasters.com/register
Quit Game
If you are using a dialup connection to access the Internet, but do not have it
configured to activate automatically on request, you may need to initiate your
connection prior to beginning installation if you want to register online.
Selecting this option quits the game and
returns you to the Windows® Desktop.
It is advisable to have no other programs (other than those required to access the
Internet) running on your PC during installation.
1
Starting the game
installation
Once you choose to start a new game or load
a saved game, you will see the load screen
while the episode initializes. The syringe at
the bottom fills up to show the progress of
the load.
starting the game
2
Game Controls
Basic Controls (Mouse)
The User Interface
Zoom in
Zoom out
Select
SCREEN NEEDED
Rotate camera
To illustrate Game interface
(possibly add call-outs to explain
functions?)
Scroll up, down, left, right
(centre button held)
Basic Controls (Keyboard)
Scroll up, down, left, right
Admissions Records:
Staff Records:
Hire Staff:
Curadex:
Equipment Records:
Rotate equipment / room (when placing):
Zoom in / out:
Game Options:
NSWE
a
s
h
c
e
,.
=‰
To move around your hospital, you can use the cursor keys to pan left, right,
forwards, and backwards. You can also do this by holding down the middle
mouse button while moving the mouse left, right, forwards, and backwards.
To rotate your view, hold down the right mouse button then turn left or right.
To zoom in and out, roll the mouse wheel forwards and backwards.
Move your mouse pointer over user interface controls, characters, rooms,
props and floor tiles to highlight them. Then left click to select or open the
highlighted item.
3
game controls
Main Panel
This is where you find buttons to perform the
following functions:
1
Build rooms
2
Buy equipment (medical, furniture,
activity & decorative objects)
3
Open the Hospital Computer screen
4
Access the plan view of the hospital
5
Open Game Options
6
Change the game speed
1
3
2
4
8
9
10
7
5
6
There are also buttons to display the following important information:
7
Current objectives
8
Hospital rating
Finally, there are two readouts showing:
9
The number of patients currently in the hospital
10
Patient Deaths
the user interface
4
Story panels
These panels allow game characters
to deliver the episode’s storyline and
objectives.
Cash
Your current cash.
Tickertape
Room/equipment
selection
When you select a hospital
room or piece of equipment,
a small menu appears close
by. When selecting medical
machinery the repair status
is shown. The menu has four
buttons that allow you to
remove, move, customise and
clear the panel.
This line of text scrolls across the screen to keep you
informed about important events and changes in the status
of your hospital, such as many patients becoming unhappy
or medical equipment falling into serious disrepair.
Patient Selection
When you select a patient, information about them appears at the top of the
screen. You can see how far they are through their diagnosis and treatment
process, read their name and condition, how happy they are and their current
health amongst other things.
You can also track them around the hospital and even choose to look
through their eyes!
Staff Selection
When you select a staff
member, their ID tag and
info appears at the top of the
screen, showing their name,
role, stats, current activity
and the staff they most like
and dislike.
The buttons on the right let you
track them around the hospital
and look through their eyes.
You can also direct staff
members to interact with each other and with hospital props. When you select
another staff member, a menu appears showing their name and the relationship
status along with up to four behavior options: malice, social, fun and love. You can
select any behavior from these options and the staff member you first selected
will perform it on the staff member you selected second. Similarly, you can direct
staff members to interact with certain props or even floor tiles using options from
a drop down menu that appears after selecting the prop or floor tile.
5
the user interface
the user interface
6
Playing the game
You can play ‘Hospital Tycoon’ in 2 ways; these are Story Mode and Sandbox.
Story Mode
In Story Mode, you can work through twelve scenario challenges. The scenarios
are arranged into three series with four episodes in each series. Each episode
presents new objectives, introducing new characters, diseases and equipment for
you to discover!
Sandbox
Sandbox mode allows you to set up a game the way you want it by adjusting
parameters such as your starting cash and difficulty.
Staff
Staff Roles
Without doctors, nurses and other staff, your hospital is just an
empty shell! You will need to hire people to perform the following roles
in your hospital.
There are two main types of role: medical and support. The last 3 in the list are
the support roles.
Doctor
diagnoses and treats
patients
Pharmacist
gives patients pills and
potions
Psychiatrist
cares for patients with
mental and emotional
problems
Physiotherapist
helps patients
recover from accidents
and illnesses
Surgeon
cuts up patients and
sometimes even stitches
them back together again
Decontamination
Expert
Treats patients with
contagious diseases
Research Scientist
pushes the leading
edge of medical research
(and sanity)
Receptionist
greets patients and
registers them with
the hospital
Nurse
cares for patients and
helps doctors
Janitor
keeps the hospital
clean and tidy
Pathologist
performs tests to work out
what’s wrong with patients
Engineer
keeps all those crazy
machines running safely
Hospital Rating
Your hospital can achieve a rating of one to five stars to show how well it is
performing. The rating depends on the following:
• How well you care for patients
• How well you care for your staff
• The capability of your hospital to treat patients
• The beauty and cleanliness of your hospital
7
playing the game
staff
8
Staff roles have degrees of seniority, depending on the Skill level of the staff
member. For example, they would start out as juniors and gradually gain
promotion, right up to senior.
Doctors, Psychiatrists, Surgeons and Nurses have 3 levels of seniority.
Research Scientists, Receptionists, Janitors and Engineers have 2 levels.
The higher someone’s seniority, the more you will have to pay for their services.
This is where you can have some fun,
as you can cause characters to perform
specific actions towards others, making
a doctor flirt with a nurse, for example.
Each character can perform actions from
4 categories:
• Malice
Staff Personalities
Your staff members are no mere drones! Each has personality traits that
influence how quickly they work, how reliable they are, how mean or playful
they are and how much recreation they need.
All staff members also have
a Satisfaction level, which
shows how much they are
enjoying their work. A staff
member’s Satisfaction affects
the happiness of any patients
with which they interact, so
the more satisfied your staff,
the happier the patients!
To keep your staff satisfied,
make sure they have enough
recreation time and get on
well with their colleagues.
Staff Relationships
Each staff member has a Relationship with all their colleagues, which affects how
they interact. Everyone starts in a neutral Relationship, but this changes as they
work and hang out together.
• Fun
• Social
• Love
When making their own decisions, staff
members select actions depending on
their personality traits and Relationship
with other characters.
If male and a female staff member
have a good Relationship, they may
perform Love actions leading to a
hospital romance!
Relationships slowly return to a neutral
state if two characters do not interact.
Managing staff
As you are in charge of your hospital, it’s up to you to hire and fire the staff! When
you need to hire someone, make sure he or she has enough Skill and the right
qualifications for the role. Take a good look at their Description too, as you want
someone who can get on well with their colleagues. Don’t forget to watch your
budget though, as the more skilled and qualified someone is the greater their
salary will be.
When two staff members work together, their Compatibility level, (based on the
overall difference between their personality traits) governs their Relationship.
When not working, their Relationship changes depending on whether they like
the way the other person behaves or not.
9
staff
staff
10
Patients & Diseases
In Hospital Tycoon, your staff must diagnose and treat patients with a variety
of weird and wonderful diseases, not to mention dangerous infections that
can spread through your hospital like wildfire if you don’t take the
proper measures!
Patient Happiness
If you want your hospital to have a good rating, it’s important to keep your
patients happy.
To do this, you must meet their needs by ensuring they have access to:
• Seating
• Toilets
How hospitals cure patients!
Although the diagnosis and treatment procedures vary depending on the disease,
almost all patients go through the same overall process to cure
their condition.
• Vending machines
• Magazines & noticeboards
• A clean and pleasant environment
• Caring treatment from satisfied staff
• First, patients enter the hospital and register at the Admissions Desk.
• Then the patient goes to see a doctor for a preliminary examination
in an Examination Room.
• In most cases, the patient then goes to a
diagnosis room to receive one or more
tests that confirm their diagnosis.
• If the patient has an unknown
condition, then the doctor examining
them will send them along to the
Research Lab, where the frankly
terrifying Research Machine
will uncover the secrets of their
condition and tell you how to
diagnose and treat it.
• Once diagnosed, the patient can go
along to the appropriate treatment
room to receive the various injections,
therapies and treatments the hospital
has to offer.
• Finally, the cured patient leaves the
hospital and, of course, hands over a
fat wad of cash!
11 patients & diseases
Rooms & Equipment
Placing rooms & equipment
You can build rooms in your hospital by opening the Rooms Menu on the main
panel. This offers 3 types of rooms: medical, staff rooms and toilets. These come
in different sizes to accommodate different sized equipment.
Medical rooms have no
specific purpose until you put
a piece of medical equipment
into them.
For example, putting a
Research Machine into a
medical room creates a
Research Lab and putting
a Medicine Cabinet into a
medical room creates a
Pharmacy. Removing all
pieces of medical equipment
recreates an undefined
medical room.
rooms & equipment
12
The Hospital Computer & Curadex
You can access the hospital computer through any desktop terminal using the
‘computer’ button on the main panel. This opens a main screen offering the
following options:
Credits
DR Studios
Codemasters
Management
Producer:................................. Jamie Firth
• Admissions
Director:................................... Clive Robert
• Staff
Technical Director:.................. George Jeganathan Audio:....................................... Will Davies
John Davies
Development Director:........... Keith Robinson
• Equipment
• Treatment
Admissions
Shows you all the patients
who have registered with the
hospital computer.
Staff
Shows all the members of
staff and allows you to hire
and fire staff.
Equipment
Producer:................................. Steve Beverley
Product Development: ........... Craig Duncan
Brand: ...................................... Andrew Wafer
HR & accounts: ....................... Suzanne Yellowlees Marketing: ............................... Nicky Hewitt
Sarah Brockhurst
Code
Code Lead: .............................. Mattias Gustavsson
Code: ........................................ Jan Richardson
Dan Hall
Peter Gartside
Tom Keresztes
Jonathan Hunt
Art
Art Lead:.................................. Jonathan Darke
Art: ........................................... Yi-mei Lin
David Price
Simon Credland
Marketing Services: ............... Liz Darling
Barry Cheney
Pete Matthews
Andy Hack
Localisation:............................ Daniel Schaefers
Legal: ....................................... Julian Ward
Daniel Doherty
Online: ..................................... Adam Hance
Cheryl Bissell
Mark Stevens
Nicholas Johnson
Peer Lawther
Richard Tysoe
Shows the state of repair of all the medical equipment in the hospital.
Animation:............................... Alex Montagnani
Carlos Varona
Jamie Niman
Treatment
Design
Shows the Curadex, a database of diagnosis and treatment for all the diseases
you have researched so far.
Design Lead: ........................... Rob Francis
QA: ........................................... Eddy Di Luccio
Ben Patterson
Pete Barker
Ross Tarran
Erica Lagos
Gurshaan Surana
Design: .................................... Luigi Fusco
Mete Djemal
Stephen Lodge
Compliance: ............................ Gary Cody
Ben Fell
Tom Gleadall
Scripting & Design: ................ Carl Lovett
Music by : ................................ VoodooKazoo
Hospital Tycoon is dedicated to medical staff throughout
the world for their bravery and care every single day.
13 the hospital computer & curadex
credits
14
THE CODEMASTERS SOFTWARE COMPANY LIMITED SOFTWARE LICENSE AGREEMENT & WARRANTY
IMPORTANT - READ CAREFULLY: THE ACCOMPANYING PROGRAM (WHICH
INCLUDES COMPUTER SOFTWARE PROGRAM, THE MEDIA AND RELATED
DOCUMENTATION IN PRINTED OR ELECTRONIC FORM) IS LICENSED TO
YOU ON THE TERMS SET FORTH BELOW, WHICH CONSTITUTES A LEGAL
AGREEMENT BETWEEN YOU AND THE CODEMASTERS SOFTWARE
COMPANY LIMITED. (“CODEMASTERS”). BY USING THE PROGRAM,
YOU AGREE TO BE LEGALLY BOUND BY THE TERMS OF THIS AGREEMENT
WITH CODEMASTERS.
THE PROGRAM is protected by the copyright laws of the United States,
international copyright treaties and conventions and other laws. The
Program is licensed, and not sold, and this Agreement confers no title or
ownership to the Program or any copy thereof.
1. Limited Use License. Codemasters grants you the non-exclusive, nontransferable, limited right and license to use one copy of the Program
solely for your personal use.
2. Ownership. All intellectual property rights in and to the Program
(including but not limited to video, audio and other content incorporated
therein) and title to any and all copies thereof are owned by Codemasters
or its licensors, and you receive no right or interest therein other than the
limited license in paragraph 1 hereof.
YOU SHALL NOT:
* Copy the Program.
* Sell, rent, lease, license, distribute or otherwise transfer or make
available to any other person the Program, in whole or in part, or use the
Program or any part thereof in any commercial context, including but not
limited to use in a service bureau, “cyber cafe”, computer gaming center
or any other commercial location in which multiple users may access the
Program. Codemasters may offer a separate Site License Agreement to
permit you to make the Program available for commercial use; see the
contact information below.
* Reverse engineer, derive source code, modify, decompile, disassemble,
or create derivative works of the Program, in whole or in part.
* Remove, disable or circumvent any proprietary notices or labels
contained on or within the Program.
* Export or re-export the Program or any copy or adaptation in violation of
any applicable U.S. export restrictions or other laws or regulations.
LIMITED WARRANTY. Codemasters warrants to the original consumer
purchaser of the Program that the recording medium on which the Program
is recorded will be free from defects in material and workmanship for 90
days from the date of purchase. If the recording medium of a product is
found defective within 90 days of original purchase, Codemasters agrees to
replace, free of charge, such product within such period upon its receipt of
the Product, postage paid, with proof of the date of purchase, as long as the
Program is still being manufactured by Codemasters. In the event that the
Program is no longer available, Codemasters retains the right to substitute
a similar program of equal or greater value. This warranty is limited to
the recording medium containing the Program as originally provided by
Codemasters and is not applicable and shall be void if the defect has arisen
through abuse, mistreatment, or neglect. Any implied warranties prescribed
by statute are expressly limited to the 90-day period described above.
EXCEPT AS SET FORTH ABOVE, THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND NO OTHER
REPRESENTATIONS OR CLAIMS OF ANY KIND SHALL BE BINDING ON OR
OBLIGATE CODEMASTERS.
When returning the Program for warranty replacement please send the
original product disks only in protective packaging and include: (1) a
photocopy of your dated sales receipt; (2) your name and return address
typed or clearly printed; (3) a brief note describing the defect, the problem(s)
you encountered and the system on which you are running the Program; (4)
if you are returning the Program after the 90-day warranty period, but within
one year after the date of purchase, please include check or money order
for $15 U.S. currency per CD or floppy disk replacement. Note: Certified
mail recommended.
Send to:
Warranty Replacements,
Codemasters Inc., P.O. Box 11359 Burbank, CA 91510-1359.
LIMITATION ON DAMAGES. IN NO EVENT WILL CODEMASTERS BE LIABLE
FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM POSSESSION, USE OR MALFUNCTION OF THE PROGRAM, INCLUDING
DAMAGES TO PROPERTY, LOSS OF GOODWILL, COMPUTER FAILURE OR
MALFUNCTION AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR
PERSONAL INJURIES, EVEN IF CODEMASTERS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. CODEMASTER’S LIABILITY SHALL NOT
EXCEED THE ACTUAL PRICE PAID FOR THE LICENSE TO USE THIS PROGRAM.
SOME STATES/COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS AND/OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND/OR EXCLUSION OR LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
TERMINATION. Without prejudice to any other rights of Codemasters, this
Agreement will terminate automatically if you fail to comply with its terms
and conditions. In such event, you must destroy all copies of the Program
and all of its component parts.
U.S. GOVERNMENT RESTRICTED RIGHTS. The Program and documentation
have been developed entirely at private expense and are provided as
“Commercial Computer Software” or “restricted computer software.” Use,
duplication or disclosure by the U.S. Government or a U.S. Government
subcontractor is subject to the restrictions set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clauses in
DFARS 252.227-7013 or as set forth in subparagraph (c)(1) and (2) of the
Commercial Computer Software Restricted Rights clauses at FAR 52.22719, as applicable. The Contractor/Manufacturer is Codemasters Inc.,
P.O. Box 11359 Burbank, CA 91510-1359.
INJUNCTION. Because Codemasters would be irreparably damaged if the
terms of this Agreement were not specifically enforced, you agree that
Codemasters shall be entitled, without bond, other security or proof of
damages, to appropriate equitable remedies with respect to breaches of
this Agreement, in addition to such other remedies as Codemasters may
otherwise have under applicable laws.
INDEMNITY. You agree to indemnify, defend and hold Codemasters, its
partners, affiliates, contractors, officers, directors, employees and agents
harmless from all damages, losses and expenses arising directly or
indirectly from your acts and omissions to act in using the Product pursuant
to the terms of this Agreement.
MISCELLANEOUS. This Agreement represents the complete agreement
concerning this license between the parties and supersedes all prior
agreements and representations between them. It may be amended only by
a writing executed by both parties. If any provision of this Agreement is held
to be unenforceable for any reason, such provision shall be reformed only to
the extent necessary to make it enforceable and the remaining provisions
of this Agreement shall not be affected. This Agreement shall be construed
under California law as such law is applied to agreements between California
residents entered into and to be performed within California, except as
governed by federal law and you consent to the exclusive jurisdiction of the
state and federal courts in Los Angeles, California.
If you have any questions concerning this license, you may contact Codemasters at:
The Codemasters Software Company Limited,
PO Box 6, Royal Leamington Spa, Warwickshire, CV47 2ZT, United Kingdom.
Tel: +44 1926 814 132 Fax: +44 1926 817 595
15
Technical Support
Codemasters Website
www.codemasters.com
Codemasters’ website contains game patches, FAQs and an online version of our
technical support knowledge base. It also has a technical support request form that
you can use to request assistance with this or any other Codemasters game.
Email
custservice@codemasters.com
Please include your Dxdiag.txt file with a description of your problem. To obtain this file,
click the START button on your Windows Taskbar, then click RUN. Type ‘Dxdiag’ in the
dialog box that opens and click OK. This will display the DirectX Diagnostics screen.
To send the results, simply click the “SAVE ALL INFORMATION” button and save this
as a text (.txt) file. Now attach this file to your email.
Email support is provided 7 days a week.
Telephone / Fax
Before calling, ensure that you have checked our website for a possible solution and have
read the HOSPITAL TYCOON™ help file which can be found on the HOSPITAL TYCOON™
DVD-ROM.
To access the help file:
1. Double-click on “MY COMPUTER” on your Windows Desktop.
2. Right-click on your DVD-ROM drive.
3. Left-click on “EXPLORE”.
4. Double-click on “README”.
Tel: (646) 432-6888
Lines are open:
8am - 1pm Mon-Wed-Fri Eastern Standard Time.
9am - 3pm Tue-Thur Eastern Standard Time.
Please note that no hints or cheat codes are available on this lines.
Please ensure that you are in front of your PC before calling. Your PC should also be
on and in a running state (ie. not having just crashed). Calls may be recorded for
training purposes.
Codemasters Postal Address
Customer Services, Codemasters Software Ltd,
PO Box 6, Royal Leamington Spa, Warwickshire, CV47 2ZT, United Kingdom.
16