wash filter register your free 2 year guarantee today

OPERATING MANUAL
ASSEMBLY
click
click
WASH FILTER
Wash filter with cold water
at least every month.
REGISTER
YOUR FREE
2 YEAR
GUARANTEE
TODAY
SV03
Charging.
Not charging –
too cold/too hot.
Fully charged.
Not charging –
contact the
Dyson Helpline.
Dyson customer care
Thank you for choosing to buy a Dyson appliance
After registering your free 2 year guarantee, your Dyson
appliance will be covered for parts and labour for
2 years from the date of purchase, subject to the terms
of the guarantee. If you have any questions about your
Dyson appliance, call the Dyson Helpline with your serial
number and details of where/when you bought the
appliance.
Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or
www.dyson.ie/support (ROI) for online help, general tips
and useful information about Dyson.
Your serial number can be found on your rating plate which is on the
main body of the appliance behind the clear bin.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline:
0800 298 0298
Email:
askdyson@dyson.co.uk
Address:
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire,
SN16 0RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline:
01 475 7109
Email:
askdyson@dyson.co.uk
Address:
Dyson Ireland Limited, Unit G10, Grants Lane,
Greenogue Business Park, Rathcoole, Dublin 24
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR FREE 2 YEAR GUARANTEE
Register
online
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
2
Register
by phone
Call our dedicated Helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.
UK: 0800 298 0298
ROI: 01 475 7109
Register
by mail
Complete and return
the form to Dyson in the
envelope supplied.
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains
adaptors.
1.
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TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision
or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards
involved. Cleaning and user maintenance shall not be made by children without supervision.
Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.
Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
Do not handle any part of the plug or appliance with wet hands.
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.
Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.
Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run over the cable.
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.
Do not use to pick up water.
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
Use only Dyson recommended accessories and replacement parts.
Do not use without the clear bin and filter in place.
Unplug when not in use for extended periods and before maintenance or servicing.
Use extra care when cleaning on stairs.
Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not
use on wet surfaces and do not expose to moisture, rain or snow.
Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may
burst, causing injury to persons and damage.
Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.
Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not use near
naked flames.
Do not store near
heat sources.
Do not pick up water
or liquids.
Do not pick up
burning objects.
Do not put hands
near the brush bar
when the appliance is
in use.
3
Diagnostics – main body
Power mode and run-time
Powerful suction
17 minutes.
20 minutes.
1
2
Solid blue: Max 'ON'.
MAX mode
6 minutes.
Flashing blue: Low battery warning.
Fast flashing blue: No power,
temporary fault (e.g. check filter or
for blockages).
Clearing brush bar obstructions
1
click
2
3
4
Diagnostics - battery
Storage and charging in the docking station
Attaching to
docking station.
1
Solid blue: 'ON'.
Flashing blue:
No power, charge
battery.
Removing from
docking station.
1
click
Flashing amber:
No power,
temporary fault
(e.g. too hot/cold).
2
2
Flashing red:
Fault (contact
Dyson Helpline).
A
click
Charging.
Fully charged.
Not charging –
too cold/too hot.
Not charging –
contact the
Dyson Helpline.
B
Emptying
click
5
Important!
Looking for blockages
WASH FILTER
Wash filter with cold water
at least every month.
click
6
7
USING YOUR DYSON APPLIANCE
Solid blue: Max 'ON'.
Please read the ‘Important Safety Instructions’ in this Dyson
Operating Manual before proceeding.
Light off: Powerful suction.
Operation
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Do not use outdoors or on wet surfaces or to vacuum water or other liquids –
electric shock could occur.
Ensure the appliance remains upright in use and in storage. Dirt and debris may
be released if it is turned upside down.
Do not operate while checking for blockages.
For domestic indoor and car use only. Do not use it whilst the car is in motion or
while driving.
To operate the Max mode, hold the trigger down and press the ‘Max’ button.
The ‘Max’ button will light up.
To switch off Max mode, hold the trigger down and press the ‘Max’ button
again. Note: The appliance will retain the last used mode. So if you use it in max
mode and do not disengage it, the appliance will operate in Max mode when it
is next used until you depress the ‘Max’ button to disengage it.
This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
To watch a short online video:
–– UK - www.dyson.co.uk/sv03gettingstarted
ROI - www.dyson.ie/sv03gettingstarted
DOCKING STATION INSTALLATION
•
Use appropriate mounting hardware for your wall type and ensure that the
docking station is mounted securely. Ensure no pipe work (gas, water, air) or
electrical cables, wires or ductwork are located directly behind the mounting
area. The docking station must be mounted in accordance with regulations
and applicable codes/standards (state and local laws may apply). Dyson
recommends the use of protective clothing, eyeware and materials when
installing the docking station.
CARPETS OR HARD FLOORS
•
•
•
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
The brush bar on the appliance can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are free from foreign objects that
could cause marking.
Flashing blue: Low battery warning.
Fast flashing blue: No power, temporary fault
(e.g. check filter or for blockages).
Emptying the clear bin
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Cleaning the clear bin
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Looking after your Dyson appliance
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Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not this could invalidate your
guarantee.
Store the appliance indoors. Do not use or store it below 3°C (37.4°F). Ensure
the appliance is at room temperature before operating.
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
Check the brush bar regularly and clear away any debris (such as hair). Debris
left on the brush bar may cause damage to flooring when vacuuming.
Vacuuming
•
•
•
•
•
•
•
•
•
Do not use without the clear bin and filter in place.
Fine dirt such as flour should only be vacuumed in very small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it. Clean the
clear bin with a damp cloth only. (See ‘Cleaning the clear bin’.)
Use extra care when cleaning on stairs.
Do not rest the appliance on chairs, tables, etc.
Do not press down on the nozzle with excessive force when using the appliance
as this may cause damage.
Do not leave the cleaner head in one place on delicate floors.
On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
Diagnostics – main body
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Ensure the appliance is disconnected from the charger before emptying the
clear bin. Be careful not to pull the 'ON' trigger.
To make emptying the clear bin easier, it is advisable to remove the wand and
floor tool.
To release the dirt, push the red button by the clear bin: Press once to open the
bin base. Press a second time to release the clear bin from the main body of the
appliance.
To minimise dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
Remove the clear bin carefully from the bag.
Seal the bag tightly, dispose as normal.
Close the clear bin base so it clicks into place and is secure.
Ensure the appliance is disconnected from the charger before removing the
clear bin. Be careful not to pull the ‘ON’ trigger.
Remove the wand and floor tool.
Push the red button by the clear bin: Press once to open the bin base. Press a
second time to release the clear bin from the main body of the appliance.
Remove the clear bin carefully.
Clean the clear bin with a damp cloth only.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Clean the cyclone shroud with the brush on the combination tool to remove lint
and dust.
Ensure the clear bin is completely dry before replacing.
To replace the clear bin, push the clear bin up and in to the main body of the
appliance. It will click into place.
Close the clear bin base so it clicks into place and is secure.
WASHING YOUR FILTER
•
•
•
•
•
•
•
•
•
•
•
•
Ensure the appliance is disconnected from the charger before removing the
filter. Be careful not to pull the ‘ON’ trigger.
Your appliance has one washable filter, located as shown.
To remove the filter, lift it out of the top of the appliance.
Check and wash the filter regularly according to instructions to maintain
performance.
The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘Powerful suction’ mode.
Wash the filter with cold water only.
Run water over the outside of the filter until the water runs clear.
Squeeze and twist with both hands to make sure the excess water is removed.
Lay the filter on its side to dry. Leave to dry completely for a minimum of 24
hours.
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
To refit, place the dry filter back into the top of the appliance. Make sure it is
seated properly.
To watch a short online video:
–– UK - www.dyson.co.uk/sv03filterwash
ROI - www.dyson.ie/sv03filterwash
Looking for blockages
•
•
•
•
•
When in use, trigger pressed:
•
•
•
Ensure the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
Do not operate while checking for blockages. Doing so could result in personal
injury.
Beware of sharp objects when checking for blockages.
To gain access to blockages in the floor tool, remove the base plate by using a
coin to loosen the screw marked with a padlock.
If you cannot clear an obstruction you may need to remove the brush bar. Use
a coin to unlock the fastener marked with a padlock. Remove the obstruction.
Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed
firmly before operating the appliance.
This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.
Blockages – automatic cut-out
•
•
•
•
•
8
This appliance is fitted with an automatic cut-out.
If any part becomes blocked the appliance may automatically cut out.
This will happen after the motor pulses a number of times (i.e switches on and
off in quick succession).
Leave to cool down before looking for blockages.
Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
•
•
•
Clear any blockage before restarting.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.
Dyson customer care
Thank you for choosing to buy a Dyson appliance
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number and details of where/
when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI)
for online help, general tips and useful information about Dyson.
Your serial number can be found on your rating plate which is on the main body
of the appliance behind the clear bin.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
Charging and storing
•
•
•
This appliance will switch ‘OFF’ if the battery temperature is below 3°C (37.4°F).
This is designed to protect the motor and battery. Do not charge the appliance
and then move it to an area with a temperature below 3°C (37.4°F) for storage
purposes.
To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
Diagnostics – battery
When in use, trigger pressed:
PLEASE REGISTER AS A DYSON
APPLIANCE OWNER
Solid blue: 'ON'.
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register (ROI).
Telephone the Dyson Helpline on 0800 298 0298 (UK) or 01 475 7109 (ROI).
Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
Flashing blue: No power, charge battery.
LIMITED 2 YEAR GUARANTEE
•
•
•
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
Flashing amber: No power, temporary fault
(e.g. too hot/cold).
WHAT IS COVERED
•
Flashing red: Fault (contact Dyson Helpline).
When charging battery:
•
•
The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
Where this machine is sold outside of the EU, this warranty will only be valid if
the appliance is used in the country in which it was sold.
Where this machine is sold within the EU, this warranty will only be valid (i) if
the appliance is used in the country in which it was sold or (ii) if the appliance is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or
the United Kingdom and the same model as this appliance is sold at the same
voltage rating in the relevant country.
WHAT IS NOT COVERED
Solid blue: Charging.
Flashing blue - Not charging - Re-fit charger or try
another socket. If persists, contact Dyson Helpline.
Solid amber: Not charging, temporary fault
(e.g. too hot/cold).
Flashing red: Fault (contact Dyson Helpline).
Battery safety instructions
•
•
•
If the battery needs replacing please contact the Dyson Helpline.
Use only Dyson chargers for charging this Dyson appliance.
The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
–– Skin contact – can cause irritation. Wash with soap and water.
–– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
–– Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15 minutes. Seek medical attention.
–– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C (140°F), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
•
•
•
•
•
•
•
•
•
•
Summary of cover
•
•
•
•
•
•
DISPOSAL INFORMATION
•
•
•
•
Dyson products are made from high grade recyclable materials. Recycle where
possible.
The battery should be removed from the product before disposal.
Dispose of or recycle the battery in accordance with local ordinances or
regulations.
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for
environmentally safe recycling.
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the appliance which is not in
accordance with the Dyson Operating Manual.
Use of the appliance for anything other than normal domestic household
purposes.
Use of parts not assembled or installed in accordance with the instructions of
Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
Normal wear and tear (e.g. fuse, brush bar etc.).
Use of this appliance on rubble, ash, plaster.
Reduction in battery discharge time due to battery age or use (where
applicable).
If you are in any doubt as to what is covered by your guarantee, please contact
the Dyson Helpline.
The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or delivery
note.
All work will be carried out by Dyson or its authorised agents.
Any parts which are replaced by Dyson will become the property of Dyson.
The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
•
•
•
Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact the Dyson Helpline.
For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
9
Important!
WASH FILTER
Wash filter with cold water
at least every month.
Dyson customer care
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number and details of
where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline:
0800 298 0298
Email:
askdyson@dyson.co.uk
Address:
Dyson Ltd, Tetbury Hill, Malmesbury,
Wiltshire, SN16 0RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline:
01 475 7109
Email:
askdyson@dyson.co.uk
Address:
Dyson Ireland Limited, Unit G10,
Grants Lane, Greenogue Business
Park, Rathcoole, Dublin 24
JN.68700 PN.208652-06-02 16.12.14
www.dyson.com
GUARANTEE FORM
Serial number
/
Date of purchase
Title
/
Country of purchase
UK
ROI
Surname
First name
Address
Postcode
email
Telephone
Mobile
As a Dyson appliance owner, you can hear about
Dyson inventions, services and products before anyone
else. If it’s okay to contact you, please let us know how
we may do this.
We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?
By mail
Yes
No
YesNo
By phone
Yes
No
By email
Yes
No
By text message
Yes
No
3 EASY WAYS TO REGISTER YOUR FREE 2 YEAR GUARANTEE
Register
online
Visit our website to
register your full parts and
labour guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
Register
by phone
Call our dedicated
Helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.
UK: 0800 298 0298
ROI: 01 475 7109
Register
by mail
Complete and return
the form to Dyson in
the envelope supplied.