000 ContentsAv.pm65

000 ContentsAv.pm65
Touring Caravan
The Explorer Group Limited Delves Lane, Consett, Co. Durham DH8 7PE
Telephone: 01207 699000 • Facsimile: 01207 699001 • www.explorer-group.co.uk
All the illustrations and descriptive matter in this guide are intended to give a general idea of the
caravan. Changing market and supply situations may prevent the manufacturer from maintaining
the exact specifications and details in this handbook and we therefore reserve the right to alter
specifications and materials as conditions demand.
Retailers are independent of the manufacturer and have absolutely no authority to bind the
manufacturer by any express or implied undertaking or representation.
AVANTE Model Year 2017
OWNERS
HANDBOOK
Issue 1
CONTENTS
WELCOME AND INTRODUCTION ........ 1-1
Model Year Designation .......................... 1-1
Elddis Technical Approvals ...................... 1-1
GENERAL SAFETY ...............................
Please read before using your
new caravan. ...........................................
Ventilation ...............................................
High-Level Ventilation .............................
Low-Level Ventilation ..............................
Ventilation in Separate Bedrooms ...........
Gas Dispersal Holes ...............................
Petrol/Diesel Fumes ................................
Fire Safety ...............................................
Fire Extinguishers ...................................
In Case Of Fire ........................................
Fire Retardant Foams .............................
Escape Paths ..........................................
Your Caravan Payload Explained ...........
2-1
2-1
2-2
2-2
2-2
2-2
2-2
2-2
2-2
2-2
2-2
2-2
2-2
2-3
PREPARING FOR THE ROAD ...............
Caravan Towing Vehicle Weight Ratio ....
Loading ...................................................
Internal Loading & Checks ......................
External Loading & Checks .....................
Pre-Tow Checklist & Hitch-Up .................
3-1
3-1
3-1
3-1
3-2
3-2
TOWING AND DRIVING .........................
Reversing ................................................
Speed Limits ...........................................
Setting Off ...............................................
Caravan Handling ...................................
Motorway Driving ....................................
Towing Covers ........................................
Tyre and Wheel Checks ..........................
4-1
4-1
4-1
4-1
4-1
4-2
4-2
4-2
ARRIVING ON SITE ...............................
Check Site Regulations ...........................
Selecting a Pitch .....................................
Side-To-Side Levelling ............................
Leveller Jack ...........................................
Ramp ......................................................
Front & Back Levelling ............................
Parking on a Reverse-Sloping Site
or Steep Hill ............................................
Entering and Exiting the Caravan ...........
5-1
5-1
5-1
5-1
5-1
5-1
5-1
5-2
5-2
GETTING STARTED ..............................
Electricity .................................................
Power Supply Charger ............................
12v Systems: ..........................................
Generator/Charger ..................................
Electricity Mains Supply ..........................
6-1
6-1
6-1
6-1
6-1
6-1
Connecting To Mains Supply On
Arrival at Site ...........................................
Disconnecting Mains Supply When
Leaving Site ............................................
Overseas Electrical Connection ..............
Gas Safety Advice ...................................
Facts about LPG .....................................
Awning Spaces, LPG and Appliance
Exhaust ...................................................
LPG Gas System ....................................
Gas Supply .............................................
Connection ..............................................
Changing a Gas Cylinder ........................
Gas Regulator .........................................
Auto Changeover Gas Regulator
(optional) .................................................
High Pressure Gas Hoses ......................
Whale High Flow Pump with
Intelligent Control® .................................
ELECTRICAL SYSTEM ..........................
12v Power Supply ...................................
Battery Installation ..................................
Battery Maintenance ...............................
Generators / Charger ..............................
230v Power Supply .................................
Mains Unit ...............................................
Resetting the RCD ..................................
Automatic Charging System ...................
Internal Lights .........................................
Maximum Power Ratings for Internal
Lights ......................................................
Connecting a Solar Panel
and/or Satellite Dish (Option only) ..........
External Solar Panel Connection ............
External Satellite TV Connection ............
6-1
6-2
6-2
6-3
6-3
6-3
6-3
6-4
6-4
6-4
6-4
6-5
6-6
6-7
7-1
7-1
7-1
7-1
7-1
7-2
7-2
7-2
7-2
7-2
7-2
7-3
7-3
7-3
HOW TO USE YOUR CARAVAN’S
EQUIPMENT ........................................... 8-1
Electrical Control Panels ......................... 8-1
Avante ..................................................... 8-1
Whale Heating System ........................... 8-2
Whale Space Heater - User Operation ... 8-3
Whale Water Heater - User Operation .... 8-4
Whale Heating System - Troubleshooting 8-5
Space Heater Fault Finding .................... 8-5
Whale Space Heater - Reset Button
Location .................................................. 8-7
Whale Space and Water Heating
System .................................................... 8-9
Combined Cooker, Hob, Oven and Grill . 8-11
Using the Hotplate Gas Burners ............ 8-11
CONTENTS-1
MY2017/Elddis Avante
CONTENTS
Using the Electric Hotplate ....................
Using the Grill .......................................
Using the Oven .....................................
Oven Temperature Control ....................
Refrigerator ...........................................
Microwave .............................................
Battery Charger .....................................
Smoke Alarm .........................................
Nuisance Alarms ...................................
Battery Replacement ............................
Cleaning your alarm ..............................
Carbon Monoxide Alarm .......................
Recognising Alarm Signals and
Warnings ...............................................
Using your Alarm ...................................
Switching on your CO Alarm .................
Re-setting the Alarm .............................
Replacement of Batteries ......................
Carbon Monoxide Alarm Procedure ......
Maintenance of your Alarm ...................
Thetford C-260 Cassette Toilet Range ..
Preparing for Use (Standard) ................
Preparing for Use with Optional
Features ................................................
Using the Toilet (Standard) ....................
Using the Toilet with Optional Features .
Emptying ...............................................
Emptying with Optional Features ..........
Cleaning and Maintenance ...................
Toilet Bowl .............................................
Waste Holding Tank ..............................
Cleaning and Maintenance for
Optional Features .................................
Winter Operation ...................................
Storage .................................................
Toilet Unit Malfunctions .........................
Rooflights ..............................................
The Omivent (12v) Rooflight (Option) ...
The Heki 2 Rooflight .............................
Midi Heki Rooflight ................................
MPK Rooflight .......................................
Windows ...............................................
Polyplastic Window Opening ................
Blinds & Flyscreens ..............................
Door Flyscreen ......................................
Shower ..................................................
Taps ......................................................
Kitchen Taps ..........................................
Washroom Taps and Showers ..............
Gas Locker Door ...................................
Internal Doors .......................................
Toilet/Shower Room Doors ...................
8-12
8-12
8-13
8-13
8-15
8-18
8-19
8-19
8-20
8-20
8-20
8-21
8-21
8-21
8-21
8-21
8-21
8-22
8-22
8-23
8-23
8-23
8-25
8-25
8-25
8-25
8-26
8-26
8-26
8-27
8-27
8-27
8-27
8-29
8-29
8-29
8-30
8-31
8-32
8-32
8-32
8-32
8-33
8-33
8-33
8-33
8-34
8-34
8-34
Paddle Latch .........................................
Magnetic Catches .................................
Sprung Hinges ......................................
Room Divider ........................................
Bed Make-up .........................................
Front Wrap Round Seating (Option) .....
Lift Up Bed Extensions (where fitted) ....
Removable Drawer Locker ...................
Radio/CD with MP3 Connectivity ..........
Teleco TV Aerial ....................................
How to use your TV Aerial .....................
Digital TV Set-up Guide ........................
Connect Aerial and Power ....................
Troubleshooting Guide ..........................
Protect - Autowatch Alarm System
(optional) ...............................................
Basic Operation Arming the System .....
Disarming the System ...........................
Panic Alarm ...........................................
Emergency Disarm ...............................
Silent Arm and Disarm ..........................
Sensors .................................................
Passive Infra Red Sensor .....................
Al-Ko Trailer - Control ...........................
8-34
8-35
8-35
8-35
8-36
8-39
8-39
8-39
8-39
8-40
8-42
8-42
8-42
8-42
8-44
8-44
8-44
8-44
8-44
8-44
8-44
8-44
8-45
SECURITY ..............................................
Caravan Theft .........................................
Tracker Retrieve ......................................
CRIS - The Caravan Registration and
Identification Scheme ..............................
Al-Ko Secure Wheel Lock (Option) .........
Window Etching & Chassis Marking .......
Electronic Tagging ...................................
CARE OF YOUR CARAVAN ................
Exterior Cleaning ..................................
Glass Fibre Reinforced Plastic (GRP) ..
Acrylic Windows ....................................
Window Blinds & Flyscreens .................
Winterisation/Storage ............................
ABS - A Frame Cover, Wheel Spats
& Panels ................................................
Interior Walls .........................................
Furniture ................................................
Cooking Equipment ...............................
Soft Furnishings ....................................
Winterisation and Storage .....................
Shower Trays, Shower Room and
Wash Basin Fittings ..............................
Cleaning of all Taps ...............................
Water Containers ..................................
Water Systems - Sterilisation ................
CONTENTS-2
9-1
9-1
9-1
9-1
9-2
9-4
9-4
10-1
10-1
10-1
10-1
10-1
10-1
10-1
10-2
10-2
10-2
10-2
10-3
10-3
10-3
10-4
10-4
CONTENTS
Thetford Toilet ....................................... 10-4
Chassis Mounted Spare Wheel Carrier 10-5
Tyres ..................................................... 10-5
Pressures .............................................. 10-5
Tyre Wear and Damage ........................ 10-5
Changing a Wheel ................................ 10-5
Jacking .................................................. 10-6
Lubrication ............................................ 10-6
The Alko Caravan Chassis .................... 10-7
Chassis members ................................. 10-7
Drilling or Welding of Parts or
Accessories ........................................... 10-7
Independent Suspension ...................... 10-7
Coupling head ....................................... 10-7
Secondary Braking (Breakaway Cable) 10-7
Brake Drum/Hub Assembly ................... 10-7
Operating Instructions ........................... 10-8
Braking System Adjustment ................ 10-10
USEFUL ADDRESSES ........................ 21-1
INDEX ................................................... 22-1
STORAGE ............................................ 11-1
Long Term & Winter Storage .................. 11-1
Caravan Covers ..................................... 11-1
Power Drain ........................................... 11-1
CARAVAN WARRANTY COVER ......... 12-1
Non Warranty Repairs ........................... 12-3
Remedial Work ...................................... 12-3
CARAVAN CONSTRUCTION MAIN COMPONENTS .......................... 13-1
Alko Chassis ......................................... 13-1
Braking System ..................................... 13-1
Solid Construction Body Shell ............... 13-1
Windows ............................................... 13-1
Insulation ............................................... 13-1
Front Panel and Gas Bottle Locker Door13-1
Awning Channel .................................... 13-1
EQUIPMENT LIST ................................ 14-1
Avante ................................................... 14-1
WIRING DIAGRAM - AVANTE ............. 15-1
Road Lights - Avante ............................. 15-2
GENERAL QUESTIONS ...................... 16-1
GLOSSARY .......................................... 17-1
SERVICE DOCUMENTS ...................... 18-1
NOTIFICATION OF CHANGE OF
OWNERSHIP ........................................ 19-1
NOTIFICATION OF CHANGE TO NAME
AND ADDRESS .................................... 20-1
CONTENTS-3
CONTENTS
CONTENTS-4
INTRODUCTION
approved Retailer / Service Centre or NCC
Approved workshop or NCC equivalent
standard as set out in this handbook and a
record is kept. Pages are provided in the
back of this guide, for your assistance.
An Elddis Approved Retailer / Service Centre
will be able to supply any replacement parts
for your caravan, should the need arise, and
in most cases any accessories you may
require.
Please note: It is not possible to purchase
replacement parts direct from Elddis.
Changing market and supply situations may
prevent us from maintaining the exact
specification details in this guide and we
therefore reserve the right to alter
specifications as materials and conditions
demand.
WELCOME AND INTRODUCTION
Congratulations on choosing an Elddis
Touring Caravan.
This Owner’s Handbook has been prepared
for your guidance to help you derive the
greatest amount of pleasure from the use of
your caravan and your leisure time. We
strongly recommend that you read this guide
thoroughly so that you are fully aware of all
the caravan’s features, equipment and
systems.
Additional information and detailed appliance
instruction manuals are also contained in
your Owner’s Information Pack which can be
found within the kit box supplied with your
caravan.
Your new Elddis caravan has been
designed as a recreational vehicle and is
intended for recreational use only. It is not
intended for business, hire use or for
permanent habitation. Elddis accepts no
liability if the caravan is used for any
purpose other than recreational/holiday
use. Any use other than recreational/
holiday use will invalidate your warranty.
Enjoy your new caravan
Model Year Designation
All Touring caravans manufactured by Elddis
are designated by their model year. The 2017
model year runs from 1st September 2016 to
31st August 2017.
Elddis Technical Approvals
All Elddis Caravans have been European
Commission Whole Vehicle Type Approved
via the Vehicle Certification Agency (VCA).
In order to ensure your new caravan is safe
to use, Elddis are members of and have been
inspected by the following bodies.
NCC who operated a certification scheme to
ensure compliance with the European safety
standards for caravans.
National Inspection Council for Electrical
Installation and Contracting (NICEIC) who
carry out an annual inspection of Elddis
electrical installations within caravans.
Gas Safe Register™ approved installers
carry out an annual inspection to ensure that
the gas installations carried out by Elddis fully
comply with all relevant regulations and
standards.
Elddis has also obtained ISO9001:2008
accreditation and this is audited by SGS UK
Limited
Your caravan has been designed for towing
behind a normal motor car. Additional care
should be exercised when towing with a 4x4
because of the ‘off-road’ nature of the
suspension. Owners should not tow their
touring caravans with commercial vehicles.
When selecting a towing vehicle it is
recommended that you consult the Caravan
Towing Code, which is available from the
NCC.
By following the instructions provided in this
handbook and maintaining your caravan in a
first class roadworthy condition, you are sure
to have many years of carefree use.
To ensure the very best quality and reliability
all touring caravan designs and new
developments are rigorously tested.
Therefore Elddis will accept no liability or
uphold the warranty if the caravan is altered
or modified in such a way that would
adversely affect the reliability.
Please note: It is a condition of your
warranty that the caravan must have an
“annual service” carried out by an Elddis
1-1
INTRODUCTION
1-2
GENERAL SAFETY
(viii)
GENERAL SAFETY
Please read before using your new
caravan.
In order for you to get the most out of your
new Elddis caravan it is necessary for you to
be aware of the following:
(i)
Do not obstruct ventilators and clean
them regularly, it is advisable to clean
and check all the ventilators annually
for blockages and where necessary
rectify any blockages found.
(ii)
Inspect the high pressure flexible gas
hose (available from your retailer)
regularly for deterioration and renew
as necessary, with an approved type,
in any case no later than the expiry
date stated on the hose.
(iii)
Ensure the gas supply and all
appliances are turned off before towing
your caravan.
(iv) If your caravan has been fitted with a
gas BBQ point it must be only used for
its intended purpose. Do not use a
gas barbeque within an awning.
(v)
Never allow modification to your gas or
electrical system unless qualified
persons carry them out. All
modification to the gas system should
be carried out by a Gas Safe
Register™ approved gas fitter. Any
modifications carried out on the
electrical system must be carried out
by an electrician on the roll of the
NICEIC or be a member of the ECA.
Never use portable cooking or heating
equipment inside your caravan. Do not
use your fitted cooking equipment as
heating at any time.
(vi) In the interest of safety, replacement
parts for an appliance should conform
to the appliance manufacturer’s
specifications and must be fitted by
them or an authorised agent.
(vii) If you suspect there is a gas leak
please open all the windows then
vacate the caravan. Turn off the gas
container if safe to do so, then contact
your nearest Elddis Retailer to arrange
for them to check the gas system.
(ix)
(x)
(xi)
(xii)
(xiii)
(xiv)
(xv)
(xvi)
(xvii)
(xviii)
2-1
It is recommended that you provide a
dry powder fire extinguisher complying
with ISO 7165 of at least 1KG capacity
by the exit door and a fire blanket next
to the cooker. Ensure you read the
‘advice to occupier label’ fitted to your
caravan usually found on the inside of
the wardrobe door.
Never exceed your caravans Maximum
Technical Permissible Laden Mass.
(see Caravan Towing Vehicle Weight
Ratio)
The laden nose weight for your
caravan should not exceed the lower
of the following:
• Towing vehicles maximum nose
weight
• Tow bar maximum nose weight
• The caravan’s maximum nose
weight.
Ensure heavy and large items are
secured before towing your new
caravan to reduce the risk of damage
being caused while the caravan is in
motion.
Pull out worktop extensions, where
fitted, are only designed to take a
maximum weight of 6kgs.
When your caravan is connected to
your towing vehicle it should be level
or slightly nose down.
Where high level bunks are fitted, care
should be taken when used by
children. The protection against falling
out must be in place when the bunk is
used.
When your caravan is loaded to its
MTPLM and the weight distributed in
accordance with the handbook, your
caravan is designed to be towed at a
maximum speed of 100kmh/60mph.
It is illegal to tow your caravan
whilst it is occupied.
If your caravan is fitted with a lift up
bunk it is designed for a maximum
weight of 11 stone and is not suitable
for children under 6 years old without
supervision.
Do not leave children under 14 years
of age unattended in your caravan.
GENERAL SAFETY
(xix) Your vehicles MIRO is calculated with
no water on board. To travel with water
you must take account of the water in
your vehicle payload. 1 litre of water =
1Kg.
FIRE SAFETY
Fire Extinguishers
It is recommended that a 1 kg minimum
capacity dry powder fire extinguisher be
carried inside your caravan at all times. A
pan fire must not have an extinguisher aimed
at it, but must be smothered with a fire
blanket.
VENTILATION
All caravans manufactured by Elddis are
ventilated at both high and low level in
accordance with BSEN 721 Safety
Ventilation.
In Case Of Fire
(i) Get everyone out of the caravan as
quickly as possible using whichever exit
is quickest including windows. Do not
stop to collect any personal items.
High-Level Ventilation
This is always provided by fixed ventilation
within the fitted roof skylight. These roof
skylights should be cleaned annually by use
of a small brush to remove any dust that may
have accumulated around the mesh fitted.
On some roof skylights the mesh can be
easily removed to aid cleaning. On fanassisted roof skylights it is essential that the
fan is switched off prior to cleaning.
(ii) Raise the alarm. Call the fire brigade.
(iii) Turn off the gas container valve if safe to
do so.
Fire Retardant Foams
All caravans are equipped with Combustion
Modified High Resilient (C.M.H.R.) foam
cushions and mattresses and fire retardent
fabric. All furnishings and fabrics used by
Elddis comply with the Furniture and
Furnishings (Fire Safety) Regulations. In
addition all upholstery is made of fire
retardant fabric.
Low-Level Ventilation
Low level ventilation is provided within the
living area of your new caravan and these
can be identified by the fitting of a black
cover to prevent them from being obstructed.
This cover must not be removed. In order to
clean the ventilator, remove the cover by
undoing the two screws and clean using a
small brush. It is essential that the cover is
replaced once cleaning is complete.
Escape Paths
Your new touring caravan has been provided
with escape paths to be used in the event of
an emergency. One of which is always the
main habitation door and others are the large
windows to be used where necessary. Care
must be taken when exiting via a window due
to the potential drop to ground level.
Ventilation in Separate Bedrooms
In caravans with separated sleeping areas,
separate ventilation is required and is
provided via a roof skylight at high level and
a ventilator at low level within a bed box or
under the fixed bed.
IMPORTANT: Your attention is drawn to
the notice affixed in the caravan’s
wardrobe advising on fire prevention,
ventilation and what to do in case of fire.
Gas Dispersal Holes
All appliances and gas taps have a gas
dispersal hole nearby. It is essential that
these are not blocked or made ineffective.
Please note: Do not work under the caravan
unless the corner steadies are down and the
axle is supported.
Petrol/Diesel Fumes
The fitting of a tail pipe to your exhaust will
reduce the possibility of fumes entering your
caravan through the front fixed ventilation
points.
2-2
GENERAL SAFETY
YOUR CARAVAN PAYLOAD
EXPLAINED
Optional equipment payload (OEP)
Definitions
This is an amount of weight provided by us
for factory fitted options.
Plated maximum technical
permissible laden mass (PMTPLM)
Please note: Any options fitted by the
retailer will reduce the overall payload
available to the customer.
As specified by Elddis and in compliance with
the European Directive on Masses and
dimensions of vehicles.
User Payload is the sum of the PEP and the
OEP.
Note: It may be possible to upgrade your
Plated MTPLM to the Actual MTPLM up to
the caravan being 3 years old, there is an
administration fee for this service.
Actual MTPLM
Maximum mass of the vehicle, which takes
into account operating conditions including,
factors such as the strength of materials,
loading capacity of the tyres etc.
Note: Please ensure you never load your
caravan above the plated MTPLM.
Note: Please take care to ensure you have
allowed for the mass of all the items you
intend to take in your caravan.
Mass of the caravan in running
order (MIRO)
This is the weight of your caravan as it
leaves our factory plus the following:
A mass of 10kgs per gas cylinder, the
cylinder number is equal to the number
of connections provided at the regulator.
Personal effects payload (PEP)
This is calculated by the following formula:
10L + 10N + 50
L is the body length of the caravan in
meters.
N is the number of berths.
50 is for normal equipment carried in the
caravan, a sample list is given below.
Kettle ................................... 0.5kgs
Bed linen ................................. 6kgs
Crockery ................................. 5kgs
Saucepans .............................. 3kgs
Wastemaster ........................... 6kgs
Aquaroll (empty) ..................... 5kgs
Waste bin ................................. 1kg
Cutlery .................................... 2kgs
Toilet fluid etc ....................... 2.5kgs
Battery .................................. 25kgs
2-3
GENERAL SAFETY
2-4
PREPARING FOR THE ROAD
PREPARING FOR THE ROAD
LOADING
CARAVAN TOWING VEHICLE
WEIGHT RATIO
This ratio has a major influence on stability. It
is recommended that:
(i) The laden nose weight for your caravan
should not exceed the lower of the
following:
* Towing vehicles maximum nose
weight,
* Tow bar maximum nose weight
* The caravan’s maximum nose weight,
is 100kgs.
(ii) The actual laden weight of the caravan
should always be kept as light as
possible. The lighter it is whilst being
towed on a road, the safer the outfit
combination will be.
(iii) What you are able to tow is dependent
on your driving licence.
(iv) If you are a B licence holder you can
only tow a car/caravan combination of
total weight not exceeding 3500kgs and
the cars kerb weight must be greater
than the caravans plated MTPLM.
Note: It is strongly recommended that
the caravan plated MTPLM should not
exceed the cars kerb weight.
(v) If you hold a B + E licence you can tow
up to a combination weight of 7000kgs.
(vi) The greater the actual laden weight of
the caravan in relation to the kerb weight
of the towing vehicle the more careful
and experienced the driver needs to be
and the lower the speed at which
instability could occur.
Always lower and secure the jockey wheel
and the four corner steadies (with the brace
provided) before entering the caravan. This
will ensure that the caravan does not tip up
when you are inside.
Please note: Corner steadies should not be
used as a jacking or levelling device.
Internal Loading & Checks
When loading your caravan it is advisable to:
(i) Distribute items evenly over the axle and
as low as possible to optimise road
holding and achieve the best possible
braking effect.
(ii) Do not overload on one side as this will
cause the caravan to lean and affect the
road holding and stability.
(iii) Do not stow tins, bottles or heavy items
in overhead lockers when towing.
(iv) Loose articles should be stowed
securely to avoid movement and
possible damage.
(v) Ensure that all lockers, cupboard doors
and showers doors are closed and room
partitions are secured.
(vi) Secure all bunks (if appropriate).
(vii) Store the main dining table in its transit
position.
(viii) Set the refrigerator for 12V operation if
any fresh food is stored in it and ensure
the door is locked.
(ix) Fully close and lock all windows and
rooflights. Never tow with windows on
night setting.
(x) Leave all curtains and blinds open to
prevent damage in transit. If your
caravan has a rear window this may aid
visibility.
(xi) Ensure you remove all items from the
microwave and cocktail cabinet before
towing.
WARNING: It is strongly recommended
the loaded weight of the caravan does not
exceed the kerb weight of the towing
vehicle.
3-1
PREPARING FOR THE ROAD
External Loading & Checks
(i) Gas cylinders should only be stored,
correctly positioned, and secured in the
gas bottle locker. The gas should be
turned off.
(ii) The leisure battery is stored and secured
in the battery locker box, set into the tray
provided and secured.
(iii) Any external connections (battery
chargers, connecting cables etc), should
be disconnected and stowed.
(iv) Check that all exterior locker doors are
secure and locked.
(v) Secure and lock the main caravan
entrance door.
CABLES
PRE-TOW CHECKLIST & HITCH-UP
Having loaded the touring caravan and
secured the lockers and main entrance door:
(i) Check touring caravan wheel bolts are
torque tightened to the required level
(See Index - Changing a Wheel).
(ii) Check tyre pressures (Refer to the
Technical Data Sheet) and tyre condition
for roadworthiness.
(iii) Ensure the jockey wheel is down, in
good contact with the ground, clamp
tightly secured, and the caravan
handbrake is fully on.
(iv) Raise the corner steadies.
(v) Reverse the car close up to the
caravan’s hitch. It is advisable to seek
assistance to guide you so that the car
tow ball aligns with the caravan’s hitch.
(Use of the caravan handbrake is
advised. Extreme caution should be
taken if manoeuvring the caravan down
hill or on wet, slippery surfaces).
(vi) Make sure the jockey wheel height is
sufficient for the hitch head to clear the
towing vehicles tow ball.
(v) Manoeuvre the hitch head over the tow
ball and lower the jockey wheel using the
winding handle, until the hitch head
opening sits comfortably over the tow bar
ball.
Stabiliser operating instructions
For peace of mind, you may wish to check
the ability of the cables to be able to cope
with towing the vehicle at extreme angles
before setting off. To do so, position the
vehicle at alternate extreme angles and
check that the cables do not pull too tight, as
they are liable to stretch or become
unplugged. No cables should be allowed to
touch the ground as they will wear and
become damaged and ineffective.
Please note: If having followed this advice,
you feel you cannot achieve a satisfactory
cable arrangement, consult your caravan or
tow bar supplier or service agent.
1
2
Fig 1
Coupling handle (Fig. 1/Item 1), Stabiliser
Lever (Fig. 1/Item 2)
The Stabiliser lever (Fig. 2/Item 2) must be in
the uppermost position (open).
Fig 2
Fig 3
Coupling
•
3-2
Pull the coupling handle (Fig. 3/Item 1)
up in the direction of arrow. The coupling
mechanism has an open position ie. as
PREPARING FOR THE ROAD
long as the AKS 3004 is not placed on
the ball, the handle will remain open. Put
the opened coupling onto the clean
towball. The handle must now make an
audible click and return to the flat
position.
Checking the efficiency of the left/right
friction pads:
1) Couple up AKS 3004
2) Open Stabiliser lever (Fig. 5/Item1).
WARNING: The coupling is correctly
engaged when the green edge of the
safety indicator button is visible (Fig. 4/
Item 3).
WARNING: Always ensure that the jockey
wheel is fully raised and secure before
commencing any journey.
Stabiliser Unit:
•
To operate the Stabiliser (once coupled
to the towball), simple press the stabiliser
lever down as far as it will go (Fig. 4/Item
2).
Fig 5
3) Close Stabiliser lever until resistance is
felt (ie friction pads are in contact with the
ball but not yet under pressure).
4) If the arrow on the arm (Fig. 5/Item 4) is
before or on the marked area (Fig. 5/Item
2) the friction pads are still as new (See
A)
5) The arrow on the arm should lie between
the marked area on the soft dock (See B)
Fig 4
Uncoupling
•
6) If the arrow on the plate reaches or
passes the marked area on the soft dock
then the friction pads need replacing
(See C).
Pull the stabiliser lever handle up as far
as it will go, open the coupling handle
and lift the AKS 3004 from the towball.
With larger nose loads, coupling and
uncoupling can be made easier by using
the jockey wheel to assist lifting.
It is not necessary to adjust the friction pads.
The friction pads are pressed against the
towball and hence generate a stabilising/
damping force. These pads are therefore
subject to wear over time, however they will
have a long service life (circa. 30,000 Miles),
provided they are well maintained and kept
free of grease/dirt.
3-3
PREPARING FOR THE ROAD
Manoeuvring operation
For easier manoeuvring (on campsites etc),
pull the stabiliser lever to the ‘up’ position.
Please do not use the stabiliser lever as an
manoeuvring handle. Please use the handles
on the Caravan or fit the AL-KO manoeuvring
handle to your jockey wheel (available
separately).
1) During opening or
closing, the AKS
must only be
operated by one
person.
2) Press stabiliser
lever down by
hand force only
DO NOT use your
foot or an
extension bar, this
will damage the
components (Fig.
6).
3) When opening or
Fig 6
closing the
stabiliser lever,
please ensure your hand does not touch
the coupling handle - you may
accidentally trap your fingers! (Fig. 6).
3-4
PREPARING FOR THE ROAD
BREAKAWAY CABLE
Fixed tow ball systems
The law requires that any trailer with a
MTPLM (GVW) exceeding 750 kg must have
a braking system and it must work. If such a
trailer becomes detached from the tow vehicle
then these brakes must be applied
automatically by way of the breakaway cable.
This breakaway cable is an important part of
the management of the braking system and
when the trailer is built the braking system is
part of the certification process for the safe
use of the trailer - so any replacement parts
must be equivalent to the original parts fitted.
There are two types of breakaway cable in
use in the UK. One uses a spring clip (one of
the Al-Ko versions, the other uses a Karabiner
clip (available from Al-Ko and BPW).
The cable with spring clip should be passed
behind the towbar assembly (where cable
length is sufficient) and then clipped back on
itself. The cable should be in as straight a
path as possible to ensure correct operation.
Where there is insufficient cable length then
the cable should pass around the base of the
tow ball and then be clipped back on itself.
Detachable tow bar systems
Vehicles with a detachable tow bar system
may have a securing point provided on the
tow bar assembly. This securing point should
be part of the towbar assembly fitted to the
tow vehicle but this securing point may not be
large enough to allow the spring clip type
fastener to pass completely through, do not
be tempted to clip onto the securing point
directly. Where this is the case, or where
there is no hooking point provided, then the
cable should pass around the tow ball
assembly and then clipped back on itself.
Where the towbar provides a securing point
and a Karabiner type fastening is provided,
then this can be secured to the securing
point. Make sure that it is completely closed
to ensure that it operates correctly.
Spring type clip
Be careful to check that the cable does not
sag so much that it could drag on the ground
- if it does it may become damaged or catch
on debris on the road surface. Also ensure
that the cable is long enough to allow for any
sharp turns, otherwise the cable may
inadvertently apply the trailer brakes and this
could cause damage to the brake
components.
Karabiner type clip
Looking at the two clips it is easy to see that
there is a difference.
The spring clip type is designed to be hooked
back over the breakaway cable when it is
fitted to the tow vehicle and must always be
used this way.
The Karabiner type is designed to be secured
onto a mounting point on the two vehicle, it
does not need to pass back over the cable to
secure it in place (but can if necessary).
So how should the breakaway cable be
secured to the tow vehicle? In the absence of
specific advice from the manufacturer/supplier
follow these simple guidelines:
Remember to check the breakaway cable for
any signs of damage. The cable is designed
to apply the trailer brakes and then snap
once the brakes are applied so any damage
may result in premature failure and the
brakes not being properly applied.
And ... remember ... Many inadvertent
detachments occur at low speed - normally
as a result of the hitch head not being
engaged properly onto the tow ball assembly.
A low speed detachment may not result in the
breakaway cable operating properly - so
ALWAYS check that the head is fully secure
before setting off.
3-5
PREPARING FOR THE ROAD
3-6
TOWING AND DRIVING
SPEED LIMITS
TOWING AND DRIVING
REVERSING
It is advisable to have a second person
assisting when reversing the caravan.
•
Always adhere to the speed limits in
force.
•
When national speed limits apply, when
towing on a single carriageway, the
speed limit is reduced to 50mph. Dual
carriageway and motorways, the speed
limit is reduced to 60mph.
Start practising by choosing a left-hand bend
for ease. Reverse slowly; turning the wheel,
initially the opposite way to the direction you
want the caravan to go.
SETTING OFF
Now the front of the caravan is nudged out
and is moving the rear in the intended
direction. Take care not to hit the caravan
with the car!
Midways through the manoeuvre, when the
caravan is correctly angled, reduce speed to
a crawl and gradually apply opposite lock.
Make the car follow the caravan round then
finally straighten up.
Please note: Proficiency at reversing can
only be achieved with practice.
(i)
Pull away smoothly in the towing
vehicle. Allow more engine speed to
produce the power to move the
additional weight of the caravan.
(ii)
Avoid wear and tear on the clutch and
transmission by taking extra care not to
‘ride’ the clutch.
(iii)
Change gears smoothly. Try not to jerk
the clutch.
CARAVAN HANDLING
(i)
Allow for the caravan being wider than
the car. Ensure you have a clear view
to the rear. This may require the fitting
of extended mirrors for towing your
caravan.
(ii)
Give yourself more room when
cornering to ensure your caravan
wheels do not strike the kerb.
(iii)
When passing other vehicles, allow
more than the normal clearance for
driving solo.
(iv)
Allow longer to obtain a fast enough
speed to pass other vehicles.
(v)
Allow for the vehicle being twice its
normal length. Do not suddenly swing
out.
(vi)
Carry out all manoeuvres as smoothly
as possible.
(vii) Use the wing mirror to check the
caravan has clearly passed other road
users when overtaking and changing
lanes.
(viii) Adverse weather conditions may affect
the steering and braking characteristics
of your caravan.
Fig 4-1
4-1
TOWING AND DRIVING
MOTORWAY DRIVING
When your caravan was first manufactured
the tyres fitted were chosen because they
would carry the load that the caravan was
designed to carry.
Important Points:
1. Caravans may not be towed in the
outside lane of a three or four lane
motorway.
Note that it may be possible to increase the
maximum technically permissible laden mass
(MTPLM) of the caravan depending on the
capacity of the chassis but it is essential that
the tyres are checked to verify that they are
suitable for the extra loading if this option is
taken. If their loading capacity is less than the
rating necessary for the increased MTPLM,
they will need to be replaced.
2. Reduce speed:
a) In high or cross winds
b) Downhill
c) In poor visibility
3. High sided vehicles cause air buffeting,
so extra care must be taken when
passing or being passed. As much space
as possible should be given to avoid the
drag created by the high sided vehicle.
Detailed information on the load and speed
rating is marked on the side of the tyre.
4. When going uphill, change gear in good
time. If your car is running short of power
or is behind a slower vehicle, keep well
into the nearside and out of the way of
other vehicles. Remember that some hills
can be ascended with relative ease often
pose an unexpected challenge if you
come to a standstill in traffic and then
have to re-start from scratch.
Looking at the tyre not only tells us that they
are the right ones for the leisure vehicle, it
also tells us how old the tyre is. It is strongly
recommended that tyres are renewed when
they are five years old and certainly by seven
years. The tyre data is only shown on one
side, so it may be necessary to check the
information on the hidden side.
It is unlikely that caravan tyres will wear out
before they reach the end of their
recommended life, but all tyres deteriorate
over time due to the effects of ultra-violet
radiation and atmospheric ozone, so whilst
the tyre may still seem to be in good
condition with plenty of tread wear left, there
is an increased risk of sudden failure and
they need to be changed due to ageing.
5. When going downhill, take extra care to
ensure you do not gain speed. This can
be avoided by changing down a gear and
reducing speed as you approach the
slope. Don’t leave this gear change too
late. Using low gears throughout the
descent will reduce the strain on the car’s
brakes. For automatics, you may need to
manually change to a lower gear in
anticipation of the effect caused by the
gradient change.
Where the recommended tyre pressure is 50
psi or more, extra care should be observed
as running at such high pressure can make
them more susceptible to wear and damage.
TOWING COVERS
We do not recommend that you tow with
covers on as it can obscure the road lights
fitted.
Many of the tyres checked out on the road in
Police checks are in a dangerous condition
and using tyres like this increases the
potential for a tyre failure / blow out or other
incident and could result in a fine and penalty
points being added to your licence.
Tyre and wheel checks
Tyres are an essential part of the safe use of
your caravan and it is important that they are
properly maintained to make sure that they
do what they are intended to do - carry the
load and grip the road as well as bringing you
and your caravan to a safe stop.
Check your tyres for cuts / lumps, crazing
and cracks as well as wear (both on the
outside and inside walls) - don’t forget to
check the pressures when the tyres are cold.
For further information about tyres see
www.tyresafe.org/tyre-safety/caravan-tyresafety
So how do we know we have the correct
tyres for our caravan and how do we know
that they are still safe to use?
4-2
ARRIVING ON SITE
Whichever method you use, and once level:
(i) Apply the caravan handbrake and chock
the caravan wheel if necessary.
(ii) Lower the jockey wheel to ground level
before unhitching. (See index
uncoupling)
ARRIVING ON SITE
CHECK SITE REGULATIONS
On arrival at a site, you should always check
the site regulations. This will help avoid any
unnecessary conflict with site management
and other site users.
WARNING: Care has to be taken to
prevent grounding when traversing ramps
or other ground obstacles.
(iii) If necessary use a load spreader, such
as a big foot or alternative suitable
device.
You should then park your car, usually next to
the caravan furthest away from the door side.
SELECTING A PITCH
Carefully select where you wish to place your
caravan. The site should be as level as
possible, preferably not under or near trees,
well drained and away from possible boggy
areas. Consider how you will move the
caravan when it is time to leave the site. On
sloping ground it is better to pitch facing
downhill, especially during wet weather.
Please note: On upward facing pitches
when the hydraulically damped drawbar of
the hitch becomes fully extended, it will be
necessary to compress the drawbar slightly
in order to achieve a clean’ unhitching. With
the caravan brake on, reverse the towing
vehicle about 2.54cm (1") to release hitch
lock tension and using the jockey wheel
adjustment, unhitch the caravan as
previously described.
SIDE-TO-SIDE LEVELLING
A quick glance at your pitch should tell you if
you are likely to need side to side levelling
i.e. levelling across the axle. On uneven
ground lateral levelling is accomplished by
the use of a leveller jack or ramp and a spirit
level placed ‘across’ the caravan floor (not
supplied).
FRONT & BACK LEVELLING
This should be done only when the lateral
levelling is complete.
(i) Place the spirit level pointing front to
back just inside the caravan door or on
the A frame.
(ii) Then raise or lower the jockey wheel
until the caravan is horizontally level.
Please note: If there is a significant front to
back slope, you may need to place a block
under the jockey wheel.
Leveller Jack
Place the leveller jack, folded flat, in front of
the wheel needed to be raised to level the
axle. Tow the caravan onto the leveller jack
and adjust the height until the spirit level
shows that the caravan is laterally level.
(iii) Next, wind down the corner steadies
onto load spreaders (blocks of wood a
minimum of 15.25cm (6") square or ‘Big
Foot’ steady attachments) until they are
firmly set against the ground.
Please note: It is possible on very uneven
sites that when fully extended blocks may be
required under the corner steadies to achieve
this. It is important that the caravan is
correctly levelled to ensure the correct
working of the refrigerator, cooker etc.
(iv) Now that your caravan is level, place the
caravan step in front of the door
ensuring that it is stable and safe to use.
Ramp
(i)
Reverse onto your pitch about 30cm
(12") further back than you wish to end
up.
(ii) Then place the levelling ramp in front of
the wheel that needs to be raised.
(iii) Place a spirit level parallel to the axle on
the A-frame or just inside the caravan
door.
It helps to have two people at this point. One
should drive the car very slowly forward
moving the caravan wheel up the ramp, and
the other should indicate when the spirit level
bubble is in the middle.
5-1
ARRIVING ON SITE
PARKING ON A REVERSE-SLOPING
SITE OR STEEP HILL
For successful parking on a reverse slope or
steep hill, the operator need only apply the
handbrake with one hand while gently but
purposely inching the caravan a small
distance backwards with the other.
CAUTION: Never enter the caravan without
first lowering the four corner steadies with the
brace provided. Corner steadies should not
be used as a jack. Take care not to lift the
caravan wheels.
ENTERING AND EXITING THE
CARAVAN
Due to the height to the entrance door, it is
strongly recommended that you use a step to
enter and exit your caravan. A suitable step is
provided with your caravan and can be found
within your kit box. Please ensure your step
is placed in front of the entrance door and is
on sound and level ground before use.
5-2
GETTING STARTED
CONNECTING TO MAINS SUPPLY ON
ARRIVAL AT SITE
GETTING STARTED
You have arrived at your destination and now
want to start to enjoy your new Elddis
caravan. The following is a step by step
guide to connecting your services and getting
everything in your caravan working.
Before connecting the caravan installation to
the mains supply, check that:
(i)
The mains supply is suitable for your
installation and appliances, i.e. whether
it is AC or DC and whether it is at the
correct voltage and frequency.
(ii)
Your caravan is properly earthed. Never
accept a supply from a socket outlet or
plug having only two pins, or from a
lighting outlet.
ELECTRICITY
Power Supply Charger
Your caravan is fitted with a power supply/
charger. This will charge the leisure battery
“not supplied” when fitted and also power the
12V systems in addition to your leisure
battery.
(iii) Any residual current device (earth
leakage circuit breaker) in the mains
supply to the caravan has been tested
within the last month. In case of doubt,
consult the site owner or their agent.
A leisure battery must be fitted to the caravan
at all times when in use.
12v Systems:
(iv) Make sure that the switch at the site
supply point is off and that all electrical
equipment in the caravan is switched off
by ensuring your caravan mains
isolating switch on the MCB (miniature
circuit breaker) is in the ‘OFF’ position.
Your caravan is fitted with an automatic
system for selection of power.
When connected to the 230V site supply the
automatic Power Supply/Charger will charge
the leisure battery and the 12V systems.
ELECTRICAL WARNING
When connected to the car (always
disconnect 230V supply), the system
automatically switches to the car supply.
Attention: Always disconnect the
electrical connector between the towing
vehicle and the caravan before
connecting a mains electric supply to the
caravan and before charging the caravan
battery by any other means.
When the towing vehicle’s engine is running
and the caravan’s 13 pin plug is connected,
the internal 12 volt power supply in the
caravan is turned off and all internal lights will
go out. The only 12 volt power left
operational within the caravan is the fridge
and the battery charger.
Once the above checks have been made:
(v) Open the battery box on your caravan
and insert the female connector of the
mains connection cable supplied with
your caravan into the inlet within the
battery box as shown below.
GENERATOR/CHARGER
When connecting to a generator, always
switch off the RCD (residual current device),
start the generator and allow running for a
few minutes to stabilise. When this has
happened, switch the RCD to the ON
position.
ELECTRICITY MAINS SUPPLY
Your caravan’s main electrical installation is
designed to run on 230V at 50 hertz AC
supply.
(vi) Locate the site supply and remove any
cover from the socket outlet provided at
the supply point. Insert the male plug at
6-1
GETTING STARTED
WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET
WARNING: It is essential that connections are made exactly as shown. If terminal
markings are not in accordance with the above diagram they must be ignored.
the other end of the flexible orange supply
cable. Switch on the main switch at the
site supply point (if appropriate).
(iii) Disconnect the female plug from the
caravan and store the cable in an
appropriate locker.
(vii) Place any surplus cable under the
caravan. Ensure that the surplus cable is
not coiled up as it could overheat.
(viii) Now switch on the mains isolating switch
within the caravan, this can be found on
the main consumer board, normally
located within the nearside front bed
box.
(ix) Check the RCD is working by pressing
the test button. Once pressed all
electrical lights and appliances should
cease to operate. Reset, and then check
the electrical system is operational.
(x) Finally in order to get your 12V system
operational, ensure the 12V switch is in
the ‘ON’ position. Refer to index for
further details on the control panel fitted.
OVERSEAS ELECTRICAL
CONNECTION
DISCONNECTING MAINS SUPPLY
WHEN LEAVING SITE
(i) Switch ‘OFF’ at the caravan mains
isolating switch.
(ii) Remove the male plug from the site
supply.
If it can be achieved, it is preferable to
connect live to live, and neutral to neutral to
maintain full electrical protection.
Please note: Connection to a mains voltage
supply OVERSEAS requires particular
attention.
Care must be taken when connecting
supplies abroad since the supplies can be of
REVERSE POLARITY.
The significance of REVERSE POLARITY is
that when equipment is switched off, it may
not be electrically isolated. The only certain
way of making equipment safe is to unplug it.
A means of checking the polarity of the mains
supply when overseas is recommended.
There are available several proprietary
makes of equipment for the purpose.
CHECK all caravan equipment is set-up to
accept the site supply before actually
switching on.
6-2
GETTING STARTED
GAS SAFETY ADVICE
LPG GAS SYSTEM
In the event of a suspected gas leak the gas
must be turned off using the isolation valve
on the gas bottle. A competent gas fitter
should then check the system before it is
used/reused.
Elddis do not recommend the use of any
external cylinders. All cylinders in use should
be within the gas locker provided. If you wish
to utilise a larger cylinder and have this
outside the gas locker then the connecting
hose must not exceed 750mm.
Regularly check flexible gas hose, joints and
connections for tightness. Finally, make sure
that each gas appliance is working efficiently
to the recommendations of the appliance
manufacturers.
It is recommended that no flammable
material is stored or placed within 300mm of
any open flame. You are advised not to use
any additional gas appliances outside your
caravan.
See Index - Ventilation
Please ensure that you have read the
operating instructions for each gas appliance
contained in your Owners Information Pack.
Please ensure that any gas hose left
unconnected is protected from dirt or other
foreign bodies entering the hose.
FACTS ABOUT LPG
•
LPG is not poisonous.
•
Bi-products are harmless.
•
LPG is dangerous if all air and oxygen is
excluded.
•
LPG has been given a smell by the
manufacturers in order to identify leaks.
•
The gas is heavier than air and therefore
sinks to the lowest point.
WARNINGS
•
Fresh air circulation should be
allowed below the caravan when
appliances are in use and when flues
terminate below the floor to allow free
evacuation of the products of
combustion. At least three sides of
the underfloor space should always
be kept open and unobstructed
especially by snow. Do not make any
additional openings in the floor.
Space & Water heaters may produce
sufficient amounts of CO2 to pollute the
awning space, if it is totally enclosed and
therefore MUST NOT BE used on gas when
an awning is attached.
•
No appliance shall be used outside
when connected to an internal outlet.
•
Maintain adequate spacing of
combustible materials from sources
of heat.
A general comfort, smell and hygiene point of
view. In extreme cases there could be a build
up of carbon dioxide to a dangerous level.
Caravan owners are advised to allow some
fresh air circulation in the awning space when
such appliances are in use.
•
Do not use additional independent
gas appliances inside the caravan.
AWNING SPACES, LPG AND
APPLIANCE EXHAUST
Using a refrigerator on gas which vents into
an enclosed awning space must only be
done if there is sufficient ventilation to
prevent the build up of CO2.
Please note: Ventilation holes must be clear
at all times.
6-3
GETTING STARTED
GAS SUPPLY
Your caravan is designed to operate using
either propane or butane liquefied petroleum
gas at 30M/bar. Gas can be obtained from
your caravan dealer. Your caravan is designed
to accept a maximum 2 x 6kg gas bottles.
Changing a Gas Cylinder
Before commencing to change a gas cylinder
ensure that the valve on the cylinder is turned
fully off. Turn off all gas operated appliances.
Remove the gas hose from gas cylinder.
Before refitting a gas cylinder, ensure that all
gas operated appliances are turned off particularly after winterisation. Ensure all
connections are secure.
Connection
Make sure that heating and cooking
appliances and gas cylinders are switched off.
When the cylinder is connected please
ensure that the high pressure hose is not
placed under any strain.
Each gas appliance is connected to its own
gas isolation tap under the cooker. These are
identified on the tap via a label. Below is a key
to identify each label.
WARNING: If cylinders other than those
recommended are used, ensure that the
cylinders are adequately supported, do
not block ventilation openings and cannot
cause damage to fixtures and fittings
located in the compartment.
To operate the tap the arrow on the tap shows
the direction of flow for the gas. The arrow
should be pointing towards the appliance for
the appliance to operate.
Gas Regulator
Water Heater
Cooking Appliance
Space Heater
Hob
Refrigerator
Gas On/Off
Your new caravan has been fitted with a fully
approved gas regulator designed to operate
at a gas pressure of 30mBar. Your regulator
is fitted with a test point, which is accessed
via the inlet at the side of the regulator. This
access point is only for carrying out gas
pressure tests and must not be used for any
other purpose.
Please note: Only Gas Safe RegisterTM
approved gas fitters can carry out any work
on your caravan gas installation.
6-4
GETTING STARTED
Auto Changeover Gas Regulator
(optional)
Instructions for use
The two inlets of the regulator are to be
connected by means of two high pressure
hoses complying with the specfications of
Standard EN1949.
The Whale Auto
Changeover Gas
Regulator, Type 924N
has been specially
designed to supply a
caravan or motorhome
gas installation in
compliance with the
requirements of annex
D of standard EN
12864. Supply pressure
for appliances is standardised at 30 mbar for
the whole of Europe.
Putting into <<service>> Figure 1.
•
After having checked that the indicator
remains green in the two positions of the
knob, turn the knob so that the arrow is
facing to the right or the left. The arrow
on the knob will indicate the cylinder in
<<service>> use.
Operation of the <<reserve>> Figure 2.
•
Note: Not suitable for use in caravans or
motorhomes when the vehicle is in transit.
The indicator is red which means that the
cylinder in <<service>> has run out. It is
now empty and the installation is
operating on the <<reserve>> cylinder.
WARNING: This product is designed for
use with all liquefied petroleum gases:
propane, butane and LPG.
Replacing the empty cylinder, Figure 3.
LPG is highly flammable.
•
Important: In the following cases, shut off
the cock on the cylinder IMMEDIATELY and
contact your dealer or Whale Support +44
(0)845 217 2933:
•
Abnormal combustion at the burner(s) of a
gas appliance (flames too high or too low)
•
•
Smell of gas
Turn the knob halfway. The cylinder that
was previously in <<reserve>> will
become the cylinder in <<service>> the
indicator will turn green as usual. If it
stays red, this means the system has
been operating on the <<reserve>>
cylinder for too long and that this one is
also empty. It will therefore be necessary
to change both cylinders.
CAUTION: It is strongly recommended
that only Gas Safe Register™ approved
gas fitters carry out any work on your
caravan gas installation.
Outbreak of fire
A planned maintenance schedule of regular
inspection is recommended, replacing
components as necessary.
We recommend the gas regulator unit be
replaced every 10 years from the date of
manufacture.
6-5
GETTING STARTED
High Pressure Gas Hoses
You should only connect to this regulator
using a length of approved high-pressure
hose not exceeding 450mm from the gas
cylinder to the regulator. These approved
high-pressure hoses are available from your
Elddis Retailer. These hoses are connected
using screw thread fittings, which will make a
seal if connected and tightened using a
spanner. Once the hose is securely
connected turn on the gas tap above the
regulator, then turn on the gas bottle to allow
gas to flow into the caravan.
In order to make all your caravan gas
appliances operational it is necessary to
open each appliance gas tap as detailed in
previous column. All your gas appliances
should now be operational. Instructions on
how to use each appliance are detailed later
in your handbook.
WARNING: Aerosols and highly flammable
liquids must not be stored in the
compartment behind, or adjacent to, any
gas appliance. Some industrial LPG
appliances operate at high pressure and
require a ‘high pressure’ regulator. This
often has an adjusting handle on it.
NEVER use such a regulator on a caravan.
Ventilation holes must be clear at all
times.
6-6
GETTING STARTED
Step Three
Whale High Flow Pump with
Intelligent Control®
Insert plug and secure by using the socket lid
to lock in place.
Your caravan has been fitted with the Whale
High Flow Pump with Intelligent Control®
Water System
Before using you water system for the first
time, you must prime the water system and
calibrate the Watermaster Pump Controller.
Your water system has been fitted with the
technology to ensure you never have to
adjust your pressure switch again! Whale
High Flow Pump with Intelligent Control® also
protects the life of your pump by
automatically turning it off if the water
container is empty.
Step Four
To prime your Water System
Adjust the dust cover so that it covers the
opening in the water container. This prevents
debris entering. Please Note: The dust cover
must not be secured to the opening as air
must be able to enter the container.
Step One
Place pump into a full water container.
Ensure that the pump reaches the bottom of
the water container as shown.
Step Two
Step Five
Open socket lid, by using the side grips as
shown.
Switch on the Master Switch. This allows 12V
d.c. to reach the pump and it should start to
run.
Step Six
Open one cold tap. Trapped air will be
expelled from the system and water will flow
from the tap.
Step Seven
Turn the tap off when water flows evenly. The
pump should turn off after approximately 10
seconds.
6-7
GETTING STARTED
To calibrate the Water System
Now that the water system has been primed, you must calibrate the Intelligent Control® unit,
which is located at the back of the water socket (inside the caravan).
5 easy steps to calibrate your Watermaster IC Pump
Controller
®
To ensure successful installation and optimum performance of the Watermaster® IC Unit, please
follow these 5 simple steps. You must calibrate the system.
Step 1
Press and hold the calibration button until the
green LED starts to flash after 1-3 seconds
Green Calibration Light
Step 2
Open the cold shower and the pump should
start (there may be a short delay)
Calibration Button
Screw Hole
Step 3
After approximately 30 seconds,
turn off the shower
Negative
Step 4
After approximately 10 seconds (the pump
should still be running), press and hold the
calibration button again until the LED turns
solid green and the pump will stop after
approximately 10 seconds
Positive
Pump running light
Watermaster® IC
Step 5
The green LED should turn off and blink briefly
every 5 seconds. The system is now
calibrated
Calibration Button
Calibration Button
Watermaster® IC is now installed and ready for use
During normal use, once calibrated you will only need to recalibrate if you use a different pump.
Simply repeat the steps above to calibrate a new pump.
6-8
GETTING STARTED
Water System - Diagnostics
To aid with trouble shooting the green LED on the Intelligent Control® unit will flash to indicate
different fault types.
LED
Code
On
Tap open and pump running
Fast Flash
(flash every 1 second or less)
In Calibration Mode
5 Second Flash
(flash every 5 seconds)
Calibrated and ready for use
Normal operation
10 Second Flash
(flash every 10 seconds)
Un-calibrated. Follow calibraton
instructions
15 Second Flash
(flash every 15 seconds)
Water container is empty.
Turn Master Switch ‘off’ then ‘on’ again
20 Second Flash
(flash every 20 seconds)
Battery voltage is low. Turn Master Switch
‘off’ then ‘on’ again and charge battery
Water System - Troubleshooting
Problem
Solution
Check at least one tap is open
Turn the pump isolator switch ‘off’ then ‘on’ again
Check the battery is fully charged
Pump will not run
Check the pump isolatior switch is ‘on’
Check the master switch is ‘on’
Clean the electric contact strips on either side of the plug and ensure
they are making contact with the socket
Check wiring connections
Check fuse (see fuse box)
Pump cycles on
and off with all
taps and showers
are closed
Pump runs for 30
seconds or more
without stopping
when all taps and
showers are closed
Check for air or water leaks in taps and piping
Check the non-return valve (fitted in the socket) is free from grit and dirt.
Use a ballpoint pen to dislodge any grit in the non-return valve
Recalibrate the system - follow calibration instructions
Check all connections in the pipework are secure
Recalibrate the system follow calibration instructions.
6-9
GETTING STARTED
To Use Your Water System
Whale Highflow Pump with Intelligent
Control®
Step One
Your water system has been fitted with the
technology to ensure you never have to
adjust your pressure switch again. Whale
High Flow Pump with Intelligent Control® also
protects the life of your pump by
automatically turning it off if the water
container is empty. The Whale High Flow
pump simply connects to the Whale socket
and is designed to deliver freshwater to
caravans.
Ensure that you have followed the priming
and calibration instructions in the ‘Getting
Started’ section at the front of your
handbook.
Step Two
Place pump into a full water container.
Ensure that the pump reaches the bottom of
the water container as shown below.
When a tap or shower is opened, there will
be drop of pressure in the system which will
activate the pump and deliver an even flow of
water.
This product is designed for use with
freshwater only. If it is intended for use with
any other liquid, it is the user’s responsibility
to ensure that the materials are fully
compatible with the liquids to be used and
that a system of safe working practice is
applied to installation, use and maintenance.
Please note: Caravan and domestic water
systems differ and you must exercise caution
when using the hot water supply. It is
possible to get unmixed hot water when the
tap or shower is initially opened.
Step Three
Open socket lid, by using the side grips as
shown.
6-10
GETTING STARTED
Step Four
To Disconnect Your Water Pump
Insert plug and secure by using the socket lid
to lock in place.
Step One
Slide lid up to unlock by using the side grips.
Step Two
Pull plug to remove.
Step Five
Adjust the dust cover so that it covers the
opening in the water container. This prevents
debris entering. Please note: The dust cover
must not be secured to the opening as air
must be able to enter the container.
Step Three
Slide lid down to close by using the side
grips.
6-11
GETTING STARTED
Storing Your Water Pump
The socket lid must be closed while not in use.
The pump must be removed from the socket before moving the caravan.
The pump must be stored in a cool, dry place when not in use.
When refilling your water container, the pump can be placed as shown to keep it clean.
For efficient running and maximum pump life:
•
Ensure there is sufficient water in the container.
•
Ensure continuous operation does not exceed 15 minutes.
•
Ensure all pipework connections are secure and watertight.
•
Ensure the power supply is adequate.
•
Keep o-rings well lubricated to aid connection and removal of the plug. Use a water-based
lubricant such as silicone grease. Vaseline must not be used.
•
Clean electric contact strips often.
•
Shake pump to expel air before dropping it into the water container and connecting the plug.
6-12
GETTING STARTED
Water System - Maintenance
Whale Watermaster Pump with Intelligent
Control® is designed to be maintenance free
and does not contain any serviceable parts.
Please note: The Intelligent Control unit is
enclosed to protect the electronics and must
not be opened. Opening the unit will result in
damage and may invalidate your warranty.
Whale recommends a regular schedule of
inspection, at least twice a season.
Water System - Replacement Parts
Part Number
Description
GP1652
Whale High Flow Pump Only
EP1612
Whale High Flow Pump and Plug
EP1612
Whale Watermaster IC® Kit - includes High
Flow Pump and Plug and IC Unit
Water System - Winterising
Your water system must be drained fully
when not in use. For details of how to drain
your water system in preparation for winter
storage please see our guide at the back of
the handbook.
Water System - Support
For installation advice or help with your water
system please contact Whale Support.
Tel: +44 (0)28 9127 0531
E-mail: info@whalepumps.com
6-13
GETTING STARTED
6-14
ELECTRICAL SYSTEM
•
ELECTRICAL SYSTEM
12v POWER SUPPLY
Note: Do not over discharge the battery. One
of the most common causes of battery failure
is when the battery is discharged below the
recommended level of approximately 12.2v ref table. Discharging a battery below this
figure will cause permanent damage.
Overheating and gassing will occur when reconnected to the mains supply.
Battery Installation
Your caravan will be fitted with a BCA Leisure
charging and power distribution unit.
If you wish to install a leisure battery please
ensure that it is placed on the battery tray
supplied with your caravan. Then place the
tray in the battery locker fitted to the side of
your caravan. Connect the battery to the
clamp fittings connected to the connection
leads within the battery box.
Good
The type of leisure battery you should utilise
will depend on how you wish to use your new
caravan. If you are going to only use your
caravan when it is connected to a mains
supply and do not have a motor mover fitted,
then any good standard leisure battery rated
at least 85 ampere-hours at 20 hour
discharge rate is sufficient. However, if you
are going to use your caravan without a
mains connection or have a motor mover
fitted, then an AGM type battery rated at least
85 ampere-hours at 20 hour discharge rate is
recommended.
OK
Warning
Damaged
Storage
90%
12.42V
80%
12.32V
70%
12.20V
60%
12.06V
50%
11.9V
40%
11.75V
30%
11.58V
20%
11.31V
10%
10.5V
0%
Damaged: Replace battery
Generators / Charger
All electrical equipment fitted in your new
caravan can be run from either a controlled
generator or charger whose output is
maintained between 11volts and 14volts.
Charging should be carried out in a cool, dry,
well ventilated area.
Do not place the battery onto cold surfaces
such as concrete as this will affect the
battery’s ability to charge.
At least once every 3 years, the caravan
electrical installation should be inspected and
tested, and a report on its condition obtained,
as prescribed in British Standard BS7671.
This will depend on your leisure battery’s
capacity, age and state of charge.
Points to remember
For peak performance never let a battery
sit discharged for long periods of time.
100%
12.5V
Warning: get the battery on charge as soon as you
can. Leave it and the battery will be damaged,
possibly beyond repair
Once in storage disconnect the battery.
Check the battery state every 2 months, if the
terminal voltage drops below 12.07V then recharging is necessary.
•
State of Charge
12.7V
OK: nothing to worry about but put the battery on
charge as soon as you can
Ensure that the leisure battery is fully
charged before placing the vehicle into
storage.
Prolonged discharge causes harmful
sulfation and may damage a battery.
12 Volt Battery
Good: the battery is in good condition and not in
need of charging
Battery Maintenance
•
Over discharged batteries are
permanently damaged and need to be
replaced.
7-1
ELECTRICAL SYSTEM
230v POWER SUPPLY
it may trip the site circuit breaker. Please
check the available mains output with your
site operator. The following items need to be
added together if used simultaneously.
Mains Unit
The Mains Unit replaces the conventional
fuse box. Similar, but larger ones are often
fitted in new houses. The unit, normally
located in the front bed box, gives overloads
and earth leakage protection for the 230V
electrical supply in your caravan.
230V mains equipment typical consumption
figures:
• Refrigerator ............................... 0.50 amps
• Charger ..................................... 0.50 amps
• Water heaters ............................. 6.5 amps
• Blown air heaters ...................... 11.5 amps
• Colour TV .................................. 3.33 amps
• Microwave ................................. 4.00 amps
For normal operation all switches on the unit
need to be in the ON position. The switches
on the left of the unit are known as MCB’s
(miniature circuit breakers). These take the
place of the conventional fuse but are more
convenient. In the event of a fault the MCB
‘trips’ i.e. automatically moves to the OFF
position. After elimination of the fault the
MCB can be re-set by switching to the ON
position (against the spring pressure in an
upwards direction). If an earth fault develops,
or a person was to touch a live piece of
equipment, the leakage of current to earth
should immediately operate the RCD
(residual current device) and ‘trip’ the main
switch, to the OFF position. This switch can
only be re-set after elimination of the fault.
AUTOMATIC CHARGING SYSTEM
The battery charger will operate automatically
when the caravan is connected to the mains
outlet on a caravan site. The 12V system,
with the exception of the 12V refrigerator and
battery charging, will not operate when the
caravan is connected to the towing vehicle.
CHECK all caravan equipment is set-up to
accept the site supply before actually
switching on.
INTERNAL LIGHTS
Your new Avante caravan is fitted with all
LED lighting.
Please note: In case of difficulty, consult an
approved electrical installation contractor
(who may be the local electricity board). It is
dangerous to attempt modifications and
additions yourself. Lamp holder-plugs
(bayonet- cap adaptors) should not be used
under any circumstances.
You should not need to replace these long
life lights, however should the need arrive
please only replace these lights with identical
lights which are available from your Elddis
retailer.
MAXIMUM POWER RATINGS FOR
INTERNAL LIGHTS
Resetting the RCD
To re-set, operate the switch as for MCB’s.
Periodically, the RCD should be checked by
operating the test button marked ‘T’. The unit
should immediately switch to the OFF
position. If the unit does not switch off then a
qualified electrician should be consulted. If
the unit does switch off, the test is complete
and the switch can be re-set restoring the
supply back to normal.
Type of Light
Maximum Power Rating
Front window light ............................. 4 watts
Downlighters .................................. 1.2 watts
Reading lights ................................ 1.2 watts
Floor LED ..................................... 0.36 watts
Above locker strip lights 500mm .... 1.2 watts
Above locker strip lights 800mm .... 2.2 watts
Awning lights ..................................... 5 watts
Please note: All LED units must be replaced
with like for like or manufacturers
recommended replacement.
Please note: Simultaneous operation of all
of the 230V mains electrical equipment may
not be possible. A typical UK caravan site
mains hook-up point provides a maximum
output of 10 amps and on some continental
sites the available output may be as low as 5
amps. If your loading exceeds the site supply
Never replace an LED with one which has a
higher rating.
CAUTION: Do not look directly at LED lights.
7-2
ELECTRICAL SYSTEM
Connecting a Solar Panel
and/or Satellite Dish (Option only)
If you ordered your caravan with the
entertainment pack option fitted then your
caravan will have both a solar panel
connection point and a satellite TV
connection point within the battery box.
External Solar Panel Connection
To connect a solar panel insert the panel
connection lead into the connection point
within the battery box, please ensure that
you have a regulator in line whenever a solar
panel is connected.
External Satellite TV Connection
To connect a Satellite TV receiver simply
insert the satellite connection into the
connection point within the battery box and
this will feed the satellite signal to the TV
outlets within your caravan. You will need to
fit the satellite decoder between the aerial
outlet and your TV.
7-3
ELECTRICAL SYSTEM
MAINS UNIT - AVANTE
7-4
HOW TO USE YOUR CARAVAN’S EQUIPMENT
HOW TO USE YOUR
CARAVAN’S EQUIPMENT
Congratulations on your purchase of a new
Elddis caravan. Within this section of your
caravan’s handbook we will give you brief
details on how to operate all of the caravan’s
equipment from the gas cooking equipment
to the window blinds. For further details on
the major equipment within your caravan
please read the individual appliance
instructions contained with your user
information pack.
Please note: Before attempting to use any
gas equipment please ensure that the gas
bottle is connected securely to the caravan’s
regulator via a high pressure gas hose and
the bottle valve is in the ‘on’ position. Also
ensure the appliance isolation valves are in
the ‘on’ position as shown in the gas system
section.
Please note: Before attempting to use any
electrical appliance ensure that you have
connected the mains connection cable to a
mains hook up and that the mains isolation
switch is in the ‘on’ position.
ELECTRICAL CONTROL PANELS
Avante
Your new Avante Caravan will be fitted with
the following control panel shown overleaf.
8-1
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Whale Heating System
The Whale Space Heater and Whale Water Heater are both operated by using the Whale
iVan Control Panel. To operate the Space Heater or Water Heater on gas only, a 12 V d.c.
supply must be connected at all times. To operate the Space Heater or Water Heater on
electric, they must also be connected to a suitable 230V a.c. supply.
Space Heater
Symbol
Function
Water Heater
Symbol
Function
Off
Off
600W (Low)
750W (Med)
1300 (Med)
1500W (High)
2600W (High)
Gas On
Gas On
750W + Gas
Frost Protection
1500W + Gas
Fan Only
Frost Protection
Eco Water Heat Up
8-2
HOW TO USE YOUR CARAVAN’S EQUIPMENT
To select 2600W:-
Whale Space Heater - User
Operation
Press
To access the Space Heater Menu:
The icon will turn green when in operation.
From the Home Screen, press the Space
Heater Icon
For Gas & Electric Operation:The Space Heater is equipped with a
boost setting for faster heat up.
The Space Heater Menu Screen will
appear.
To select Gas & Electric:Press
The icon will turn green when in operation.
To Turn The Space Heater Off:Press
To Adjust The Temperature:
For Gas Operation:
Use the temperature control buttons to
adjust the temperature.
Press
The gas only icon will turn green when in
operation.
Press
to increase the temperature.
Press
to decrease the temperature
The temperature setting will be shown on
screen.
There will be a pre-purge pause of approx.
20 seconds to allow any unburnt gas to
leave the flue.
Please note: The Space Heater will
automatically turn itself on and off to
maintain the desired ambient temperature.
Please note: If there is air in the gas
supply line, it may take a few attempts for
the gas to ignite. If the ignition is
unsatisfactory, an error message will
appear on the screen. If an error message
appears, please refer to the
Troubleshooting section.
For Frost Protection:
Frost protection maintains a low
temperature in the vehicle during cold
temperatures.
Press
For Electric Operation:
indicates Frost Protection ready
The Space Heater is equipped with 3
electric power settings; 600W, 1300W and
2600W.
The icon will turn green when Frost
Protection is in use.
To select 600W:-
Please note: The vehicle must be
connected to a suitable 230V a.c. supply
in order to operate.
Press
The icon will turn green when in operation.
To select 1300W:Press
The icon will turn green when in operation.
8-3
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Whale Water Heater - User Operation
For Gas & Electric Operation:
To access the Water Heater Menu:
For faster water heat up, the Water Heater
can be operated on both gas and electric.
From the Home Screen, press the Water
Heater Icon
To select 750W and Gas:Press
The Water Heater Menu Screen will
appear.
and
The icons will turn green when in
operation and the timed boost will count
down from 15, 30, 45 or 60 minutes. The
time can be adjusted within settings.
To select 1300W and Gas:Press
and
The icons will turn green when in
operation and the timed boost will count
down from 15, 30, 45 or 60 minutes. To
adjust this countdown time, select settings
from the home screen.
For Gas Operation:
Press
To turn the Water Heater Off:
The gas only icon will turn green when in
operation.
Press
There will be a pre-purge pause of approx.
5 seconds to allow any unburnt gas to
leave the flue.
For Frost Protection:
Frost protection maintains a low
temperature in the vehicle during cold
temperatures.
Press
Please note: If there is air in the gas
supply line, it may take a few attempts for
the gas to ignite. If the ignition is
unsatisfactory, an error message will
appear on the screen. If an error message
appears, please refer to the
Troubleshooting section.
indicates Frost Protection ready
The icon will turn green when Frost
Protection is in use.
For Electric Operation:
The Water Heater is equipped with 2
electric power settings; 750W and 1500W.
Please note: The vehicle must be
connected to a suitable 230V a.c. supply
in order to operate.
To select 750W:-
For Eco Water Heat Up:
Press
Press
The icon will turn green when in operation.
The icon will turn green when in operation.
Eco Water Heat Up heats the water up to
an environmentally friendly 55ºC.
To select 1500W:Press
The icon will turn green when in operation.
8-4
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Whale Heating System - Troubleshooting
The Whale Space Heater and Whale Water Heater are equipped with an electronic
diagnostic system which will detect fault conditions ranging from poor gas or d.c. supply to
internal heater malfunctions. In the unlikely event of a failure, this is indicated by a red ‘!’ on
the Space Heater or Water Heater icon. The Space Heater or Water Heater will not operate
when a fault is indicated.
When you attempt to operate the Space Heater or Water Heater, an error message will
appear on the screen. As soon as you have completed the suggested actions suggested
below, you must clear the fault code by following the instructions on screen. The instruction
will be either to press ‘Retry’ on the Control Panel OR to press the red Reset Button
located on the heater once.
Space Heater Fault Finding
Fault
Fault Screen
Solution
“Check gas
supply” (1)
Ensure that there is gas in the gas bottle and that there
is no blockage in the gas line. At temperatures below
5ºC, use Propane gas rather than Butane. Once the
checks are complete, turn the Master Switch ‘off’ then
‘on’, then press OK on the iVan Control Panel. This will
clear the fault code.
If there is a problem with the gas supply which cannot
be dealt with immediately, select an electric heating
option.
If the fault does not clear, please contact Whale
Support on +44(0)845 217 2933.
“Gas
overheat
fault” (2)
OR
“Electric
overheat
fault” (3)
Check the air ducts and vents are not blocked or
restricted. Whale recommends that you wait at least 5
to 10 minutes to allow the Space Heater to cool before
clearing the lockout by pressing the Reset Button on
the Space Heater once, then press OK on the iVan
Control Panel. This will clear the fault code.
If the fault does not clear please contact Whale
Support on +44(0)845 217 2933.
“Voltage
Supply
fault” (4)
Minimum operating voltage is 10V, maximum is 15V,
when measured at the Space Heater. Check battery
voltage. If between 10V and 15V, check connections
between Space Heater and battery.
Check alternator or external battery charging. Clear
lockout by turning the Master Switch ‘off’ then ‘on’. This
will clear the fault code.
If the fault does not clear, please contact Whale
Support on +44(0)845 217 2933.
8-5
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Space Heater Fault Finding (continued)
Fault
“Air
Pressure
fault” (5)
“Thermistor
fault” (6)
OR
“Flame
simulation
fault” (7)
OR
“Relay sense
fault” (8)
OR
“Start-up
fault” (9)
OR
“Configuration
fault” (10)
OR
“Switch fault”
(11)
“General
fault” (15)
Fault Screen
Solution
Check combustiopn air inlet flue and exhaust flue for
blockages. Clear lockout by turning the Master Switch ‘off’.
This will clear the fault code. If the fault does not clear,
contact Whale Support on +44(0)845 217 2933.
An internal fault has occurred, clear lockout by turning
the Master Switch ‘off’ then ‘on’. If the fault does not
clear, contact Whale Support on +44(0)845 217 2933.
Two faults have occurred at the same time OR at
least five or more lockout clearing attempts have
been unsuccessful. Clear lockout by pressing the
red Reset Button on the Space Heater as
described on below. If the fault does not clear,
please contact Whale Support on +44(0)845 217
2933.
When the lockout has been cleared successfully, the Space Heater will default to ‘Off’. The
user must select the desired power operation to operate the Space Heater.
If the problem persists, contact Whale Support on +44 (0)845 217 2933.
8-6
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Whale Space Heater - Reset Button Location
Water Heater Fault Finding
Fault
Fault Screen
Solution
“Check gas
supply” (1)
Ensure that the voltage at the Water Heater is above
10V d.c. and below 15V d.c. This can be done by
recharging the battery. When the check is complete,
press the Reset Button on top of the Water Heater
once, then press OK on the iVan Control Panel. This
will clear the fault code. If the fault does not clear,
please contact Whale Support on +44(0)845 217 2933.
“Gas
overheat
fault” (2)
OR
“Electric
overheat
fault” (3)
Check that the Water Heater is completely full of water.
Run the pump with one hot tap open until water flows
smoothly out of the tap. Wait at least 10 minutes to
allow the Water Heater to cool, press the Reset Button
on the front of the Water Heater once, then press OK on
the iVan Control Panel. This will clear the fault code. If
the fault does not clear, please contact Whale Support
on +44(0)845 217 2933.
“Voltage
Supply
fault” (4)
Minimum operating voltage is 10V, maximum is 15V,
when measured at the Water Heater. Check battery
voltage. If between 10V and 15V, check connections
between Water Heater and battery.
Check alternator or external battery charging. Clear
lockout by turning the Master Switch ‘off’ then ‘on’, then
press OK on the iVan Control Panel. This will clear the
fault code.
If the fault does not clear, please contact Whale
Support on +44(0)845 217 2933.
8-7
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Water Heater Fault Finding (continued)
Fault
“Air
Pressure
fault” (5)
“Thermistor
fault” (6)
OR
“Flame
simulation
fault” (7)
OR
“Relay sense
fault” (8)
OR
“Start-up
fault” (9)
OR
“Configuration
fault” (10)
OR
“Switch fault”
(11)
“General
fault” (15)
Fault Screen
Solution
The Water Heater is not getting enough air through the
flues - check the flue (outside the vehicle) and clear any
obstructions away from it. When the check is complete,
press the Reset Button on top of the Water Heater
once, then press OK on the iVan Control Panel. This
will clear the fault code. If the fault does not clear,
please contact Whale Support on +44(0)845 217 2933.
An internal fault has occurred, to clear the lockout
press the Reset Button on the front of the Water
Heater once, then press OK on the iVan Control
Panel. This will clear the fault code. If the fault does
not clear, please contact Whale Support on
+44(0)845 217 2933.
Two faults have occurred at the same time OR at least
five or more lockout clearing attempts have been
unsuccessful. Clear lockout by pressing the red Reset
Button on the Water Heater once. If the fault does not
clear, please contact Whale Support on +44(0)845
217 2933.
When the lockout has been cleared successfully, the Water Heater will default to ‘Off’. The
user must select the desired power operation to operate the Water Heater.
If the problem persists, contact Whale Support on +44 (0)845 217 2933.
Whale Water Heater - Reset Button Location
8-8
HOW TO USE YOUR CARAVAN’S EQUIPMENT
The Space and Water Heater’s gas
supply and flues for the products of
combustion must be inspected in
accordance with national regulations or if
these do not exist, the Space or Water
Heater manufacturer’s recommendations.
Whale advises that this must be carried
out at least annually, by a Whale Approved
Service Centre / Technician, or competent
person, at least annually. This must be
completed according to the practice in the
country where it is used and according to
the Whale instructions.
Whale Space and Water Heating
System
To the User:
Read the following instructions carefully.
Observe all warnings.
In the unlikely event of leaks in the gas
system, or if there is a smell of gas:
-
Extinguish all naked flames
-
Do not operate any electrical switches
-
Turn off all gas appliances
-
Open windows and doors for ventilation
-
Do not smoke
-
Shut off gas connection
Whale recommends annual testing of gas
soundness and combustion by an
accredited LPG engineer. The Space and
Water Heater contain ESD sensitive
components and therefore must only be
opened by a Whale Approved Service
Centre / Technician (contact Whale
Support).
Ensure that the system is thoroughly
checked by a Whale Approved Service
Centre or Whale Service Engineer.
Any alteration to the appliances, including
the components used for the products of
combustion, use of non-Whale spare
parts/accessories and non-observation of
the installation and operation instructions
will lead to cancellation of the warranty
and exclusion of liability claims and results
in it becoming illegal to use the appliance.
The Space Heater or Water Heater must
not be operated in the following situations:
•
When refuelling the vehicle, refuelling the
vehicle towing the caravan or refuelling
any other appliances.
•
When the vehicle in which the Space
Heater is installed is in motion, unless the
Vehicle in Motion Flue Kit is installed.
•
When using non Whale operating switches
provided by the installer or vehicle
manufacturer, they are responsible for
providing user instructions and
identification of symbols on the control
panel.
When the vehicle in which the Space
Heater is installed is in a confined space,
(such as a garage).
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
Children must be supervised to ensure
that they do not play with the appliance.
8-9
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Whale Space Heater
When operating the Space Heater, a
minimum of one hot air outlet vents must
be permanently open.
Whale Heating System - Maintenance
The outside surfaces of the Space or
Water Heater do not normally require
cleaning.
When using gas to operate the Space
Heater, the combustion air flue and outlet
openings for the products of combustion
(exhaust flue) must never be obstructed.
They must be checked regularly and if
necessary cleaned by the user (e.g. snow
or fallen leaves must be removed from the
combustion outlet and air intake).
If the surface needs cleaned, you must
isolate the electric supplies and wipe down
with a soft, damp cloth only. You must not
use abrasive cleaning agents. Allow to
fully dry before reconnecting electrical
supplies.
Whale Heating System - Servicing
Whale recommends that the Space and
Water Heater must be inspected, at least
annually. This must be in accordance with
the practice in the country where it is used
and in accordance with the Whale
instructions (provided separately). Both
the Space Heater and Water Heater
contain ESD sensitive components and
therefore must only be opened by a Whale
Approved Service Centre or Engineer.
Where the open end of the exhaust flue
terminates, three sides of the underfloor
space must be kept open and not
obstructed, and must not contain throughfloor ventilation openings.
The inlet vents of the Space Heater must
never be blocked and at least one hot air
outlet vent must be permanently open.
Whale Water Heater
Before operating the Water Heater, the
user must ensure that the caravan water
system, including Water Heater is full of
water, and that the vehicle is level.
Annual testing of the gas soundness and
combustion must be carried out by an
accredited LPG Engineer
Whale Heating System - Winterising
When using the Space or the Water
Heater in winter, you must ensure that the
flues are not blocked by fallen leaves or
snow etc. When the Space Heater is not in
use for long periods of time, e.g. in winter
storage, you must cover the open end of
the combustion air and exhaust flues to
prevent ingress of leaves etc.
This appliance must be fully drained if
there is a risk of frost. Frost damage will
not be covered by warranty.
The water temperature cannot be
adjusted. It is automatically set to
approximately 70ºC and controlled by the
PCB to prevent bacteria growth. To avoid
scalding, the temperature of the hot water
supplied to the taps and showers must be
controlled.
Do not use the water as drinking water.
8-10
HOW TO USE YOUR CARAVAN’S EQUIPMENT
The burners are controlled individually and
each is monitored by a thermocouple probe. In
the event the burner flames are accidentally
extinguished, turn off the burner control and
do not attempt to re-ignite the burner for at
least one minute.
COMBINED COOKER, HOB, OVEN
AND GRILL
Operation
Using the hotplate gas burners
1. Ensure gas supply is connected and
turned on.
Fig 1 Control Operation
WARNINGS
• Use only the gas pressures specified.
• This appliance is approved for use
with Propane and Butane. We
recommend using Propane gas for this
appliance.
• Butane gas may be used, although the
appliance performance may be
compromised when the ambient
temperature is below 10°C.
• Butane should not be used when
ambient temperature is below 5°C.
• Before using the appliance for the first
time, remove all accessories and
packing in the grill and oven, including
any plastic surface protection film.
• Clean all surfaces with hot soapy water
to remove any residual protective
covering of oil and rinse carefully.
The burners on this appliance have fixed
aeration and no adjustment is required. The
burners should flame as follows:
Propane - The flames should burn quietly
with a blue/green colour with no sign of yellow
tips.
2. Push in the control knob and turn anticlockwise to full rate - large flame
(see Fig 1).
3. Continue depressing the knob whilst
holding a lighted match or taper to the
burner. For models fitted with spark
ignition the procedure is similar except
that the burner is ignited by depressing
the ignition button located on the facia.
4. After the burner is lit, continue depressing
the knob for approximately 10-15
seconds.
5. Release knob and turn to required heat
setting.
6. If burner has not lit within 15 seconds,
release knob and wait at least 1 minute
before repeating operations (2) to (5).
7. To turn off, rotate the control knob until the
line on the knob is aligned with dot on the
control panel. Always make sure the
control knob is in the off position when you
have finished using the hotplate burners.
Each burner will support pans from Ø10 to
Ø22cm. Care should be taken not to overload
the appliance as performance may be
reduced. The following are the maximum pan
sizes that we recommend:
Butane - Normally on initial lighting, a small
amount of yellow tipping will occur. This then
increases slightly as the burner heats up.
LPG is a mixture of Propane and Butane,
therefore the exact flame appearance
depends upon the proportions of Propane and
Butane in the gas being used. Correct burner
operation can only be determined by the use
of a calibrated combustion gas analyser by a
competent operative, in accordance with
relevant European and National Standards.
Electric Hotplate: Ø180mm
Auxiliary Burner: Ø200mm
Semi-Rapid
2 x Ø200mm or 1 x
Burners:
Ø220mm with 1 x Ø180mm.
When using small pans, the flames should not
spread beyond the base of the pan as this will
reduce the efficiency of the burner. Avoid
using old or misshapen pans as these may be
unstable and may also affect efficiency.
The glass lid must be fully opened before
using the hotplate burners.
8-11
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Using the Electric Hotplate
Using the Grill
1. Ensure the electricity is switched on.
1. Ensure the gas cylinder is connected and
turned on.
2. The hotplate control is numbered from 1
(Low) to 6 (High). To turn on, rotate the
knob either clockwise or anti-clockwise to
the required position.
2. Open door, push in the control knob and
turn anti-clockwise to large flame symbol.
3. Continue depressing the knob whilst
holding a lighted match to the burner.
For models fitted with spark ignition the
procedure is similar except that burner is
ignited by depressing the ignition button
located on the fascia.
3. To turn off, rotate the knob until the line
or pointer on the knob lines up with the
zero on the control panel.
The hotplate is a sealed construction and
transfers heat through conduction. For
maximum efficiency a correctly sized pan
with a flat heavy gauge base should be used.
Pan size should be the same or slightly larger
(up to 1”/2.5cm oversize).
4. After the burner is lit continue depressing
the knob for approximately 10-15
seconds before releasing the knob.
5. If burner has not lit within 15 seconds,
release knob and wait at least 1 minute
before repeating operations (2) to (4).
Before using your hotplate for the first time,
we recommend that you prime and season it.
To prime the hotplate, switch on the hotplate
for a short period, without a pan, to harden
and burn off the coating. Use a medium to
high setting for 3 - 5 minutes. A non toxic
smoke may occur during this process. Allow it
to cool, then season.
6. To turn off, rotate the control knob until
the line on the knob is aligned with dot on
the control panel.
To season the hotplate, first heat the hotplate
for 30 seconds on a medium setting, then
switch off. Pour a minimal amount of unsalted
vegetable oil onto a clean dry cloth or paper
towel and apply a thin coat of oil to the
hotplate surface. Wipe off any excess oil,
then heat the hotplate on a medium setting
for 1 minute. Occasional seasoning will help
to maintain the hotplate’s appearance.
8. Ignition must always be carried out with
the grill door open.
7. Always make sure the control knob is in
the off position when you have finished
grilling.
9. Accessible parts may be hot when the
grill is in use. Young children should be
kept away.
On first use of the grill, it should be heated for
about 20 minutes to eliminate any residual
factory lubricants that might impart
unpleasant smells to the food being cooked.
A non-toxic smoke may occur when using for
the first time, open any windows and turn on
mechanical ventilators to help remove the
smoke.
Operation
Depending on specification, your appliance
may be fitted with a glass lid shut-off system,
which cuts off the power to all hotplate
burners (gas and electric) if the lid is closed.
Ensure the glass lid is open before turning on
the hotplate burners.
Although the grill heats up quickly, it is
recommended that a few minutes preheat be
allowed. It is normal for the flames on this
burner to develop yellow tips as the grill
heats up.
Remove all spillage from the surface of the
glass lid before opening.
The glass lid has the tendency to snap shut
towards the end of lowering. This is caused
by the travel lock action of the hinges as it is
activated. Make sure all fingers are clear of
the appliance when closing the lid.
Depending on the food to be cooked the
correct grilling height can be achieved by
inverting the pan trivet into either the high or
low position.
The grill area can get hot when the oven is in
use, even if the grill is switched off.
8-12
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Care should be taken when removing pans
from the grill, i.e. use of oven gloves and by
making use of the removal grill pan handle.
trays or dishes making contact with the back
of the oven. To remove a shelf, pull forward
until it stops, raise at front and remove.
Installation of a shelf is the reverse of this
procedure.
The grill pan supplied is multi-functional, for
use in grill oven. The handle design allows
removal or insertion whilst the pan is in use.
Always remove the handle when the pan is in
use. The grill must only be used with the door
open.
Operation
Before first use we recommend heating the
oven for about 30 minutes at 200°C, to
eliminate any residual factory lubricants that
might impart unpleasant smells to the meals
being cooked. A non-toxic smoke may occur
when using for the first time so open any
windows and turn on mechanical ventilators
to help remove the smoke.
Operation
Using the Oven
1. Ensure gas cylinder/supply is connected
and turned on.
2. Open door, push in the control knob and
turn to full rate (Gas Mark 9, 240°C).
WARNING: The pans and trays supplied
with this appliance are the maximum sizes
recommended for use. Larger pans and
trays may restrict good circulation of
heat, increasing cooking times.
3. Continue depressing the knob whilst
holding a lighted match or taper to the
burner.
4. After the burner is lit continue depressing
the knob for approximately 10-15
seconds.
Always ensure food is properly cooked
prior to serving.
5. Release the knob and turn to required
heat setting.
The temperature in the oven is controlled by
a thermostatic gas tap and is variable over
the range of 130°C to 240°C. The table on
next page giving a guide to the approximate
temperatures at each of the shelf positions
with respect to the gas mark setting.
Oven Temperature Control
6. If the burner has not lit within 15
seconds, release knob and wait at least 1
minute before repeating operations (2) to
(5).
7. Place the oven shelf in the required
position and close the door.
Good use can be made of the temperature
variation between the shelf positions in
several dishes requiring different
temperatures may be cooked at the same
time. In this way maximum benefit can be
obtained from the gas used to heat the oven.
8. Although the oven heats up quickly a 10
minute preheat is recommended. The
oven should reach full temperature in
about 15-20 mins.
Care should be taken not to overload the
oven, allow adequate spacing to ensure free
circulation of heat. When roasting with
aluminium foil ensure the foil does not impair
circulation of heat or block any oven flue
outlet.
9. To turn off, rotate the control knob until
the line on the knob is aligned with dot on
the control panel.
10. Always make sure the control knob is in
the off position when you have finished.
For models fitted with spark ignition the
procedure is similar except that the burner
can be ignited by depressing the ignition
button located on the fascia. Ignition must be
carried out with the door open.
The oven shelf has been designed to allow
good circulation at the rear of the oven. A
raised bar at the rear of the shelf prevents
8-13
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Gas
Mark
Dish
1/4 - 1/2
90°C
110°C
130°C
Very cool
Meringues
1
110°C
130°C
150°C
Cool
Stewed fruit
2
120°C
140°C
160°C
Cool
Rich fruit cake, rice pudding
3
130°C
150°C
170°C
Warm
Baked custard, shortbread finger
4
140°C
160°C
185°C
Moderate
Victoria sponge
5
155°C
180°C
200°C
Fairly hot
Whisked sponges, ginger nuts
6
170°C
190°C
215°C
Hot
Short crust pastry
7
185°C
210°C
230°C
Hot
Bread, scones, flaky pastry
8
200°C
220°C
245°C
Very hot
Puff pastry
9
215°C
240°C
260°C
Very hot
Quick browning
Do’s and Don’ts
DO
Read the user instructions carefully before using the appliances for the first time.
DO
Allow the burners to heat before using for the first time, in order to expel any
smells before the introduction of food.
DO
Clean the appliance regularly.
DO
Remove spills as soon as they occur.
DO
Always use oven gloves when removing food shelves and trays from the oven.
DO
Turn pan handles away from the front so that they cannot be caught accidentally.
DO
Check that controls are in the off position when finished.
DO NOT
Allow children near the cooker when in use.
DO NOT
Allow fats or oils to build up in the oven trays or base.
DO NOT
Use abrasive cleaners or powders that will scratch the surface of the appliance.
DO NOT
Under any circumstances use the oven as a space heater.
DO NOT
Put heavy objects onto open grill and oven doors.
Leaks
If a smell of gas becomes apparent, the supply should be turned off at the cylinder
IMMEDIATELY.
•
Extinguish naked lights including cigarettes and pipes.
•
Do not operate electrical switches.
•
Open all doors and windows to disperse any gas escape.
•
Never check for leaks with a naked flame, use a leak detector spray.
•
Check the gas is not escaping from an unlighted appliance.
8-14
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Refrigerator
Maintenance
Operation
•
In compliance with the applicable
regulations, please note that the gas unit
and the connected ventilation ducts must
be checked by authorised technical
personnel after first use and after every
other year for compliance with the
European Standard EN 1949. A test
certificate has to be issued. It is the
user’s responsibility to arrange this
test.
•
The gas burner must be inspected and
cleaned as necessary at least once a
year. When using liquefied petroleum gas
(tank or refill cylinders) the maintenance
interval is reduced to half-yearly or
quarterly.
Keep the evidence of maintenance work
carried out on your refrigerator.
•
Work on gas and electrical equipment
shall be carried out by qualified
personnel only.
It is recommended that this is carried out
by an authorised customer care
department.
The refrigerator is equipped to operate on
three power modes:
•
Mains voltage (230V AC)
•
Direct-current voltage (12V DC)
•
Gas (liquid gas propane/butane)
Select the desired power mode by the
energy selector switch (battery igniter type
models) or the energy selector button
(MES, AES). Appliances with automatic
energy selection (AES) are additionally
provided with “automatic mode” function.
Then the AES system automatically selects
the best energy source for each particular
situation.
The cooling unit is silent in operation.
When the appliance is first put into operation,
there may be a mild odour which will
disappear after a few hours.
The refrigerator will take several hours to
reach its operating temperature in the cooling
compartment. The freezer compartment
should be cold about one hour after switching
on the refrigerator.
We recommend maintenance following an
extended shutdown of the vehicle. Please
contact our customer care.
Cleaning
Electrical operation
Before starting up the refrigerator, it is
recommended that you clean it inside and
repeat this at regular intervals.
12V-voltage (on-board power supply)
CAUTION: The refrigerator should only be
used in 12V DC operation while the vehicle’s
engine is running, otherwise the on-board
battery would be discharged within a few
hours.
Use a soft cloth and lukewarm water with a
mild detergent. Then wipe out the appliance
with clean water and dry thoroughly.
To avoid material alterations, do not use soap
or hard, abrasive or soda-based cleaning
agents. Do not allow the door seal to come
into contact with oil or grease.
Mains power (230V)
CAUTION: This option should only be
selected where the supply voltage of the
connection for power supply corresponds to
the value specified on the data plate. Any
difference in values may result in damage to
the appliance.
8-15
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Manual energy selection/automatic
ignition on MES:
MES appliances (manual energy
selection)
Electrical operation
Fig 1
Fig 2
1 = Power ON/OFF switch
2 = Energy selector button
230V ~
3 = Energy selector button
GAS
4 = Energy selector button
12V =
To start the refrigerator, press button (1) for 2
seconds.
6 = Temperature level selection
The refrigerator starts with the last selected
type of energy.
7 = Temperature level display
230V operaton:
8 = Indicator LED failure / Reset button GAS
FAILURE
Press button (2):
12V operation:
Switching ON/OFF
•
Switch ON by pressing button (1), 2s
•
Switch OFF by pressing button (1), > 2s
Press button (4):
Gas operation
230V AC operation
•
Select “Mains voltage” by pressing button
(2)
•
Set temperature step by pressing button
(6)
Fig 3
12V DC operation (vehicle’s battery)
•
•
Select “Battery voltage” by pressing
button (4)
Gas operation:
Set temperature step by pressing button
(6)
The ignition process is activated
automatically by means of an automatic
igniter.
Press button (3):
Gas operation
•
Select “Gas” by pressing button (3)
•
Set temperature step by pressing button
(6)
The flame extinguishes after reaching the
pre-set cooling compartment temperature
and ignites again if the cooling compartment
temperature increases again. If the flame is
not lit after the first ignition attempt, the
automatic igniter repeats the ignition twice
(duration 30s) at time intervals of 2 minutes.
If the flame is not lit afterwards, a fault is
indicated.
8-16
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Setting of cooling compartment
temperature
Fastening and releasing the door
lock when parking the vehicle
If the vehicle is parked for a longer period of
time, the locking hook may be clamped by
means of a lockbar. The door may now be
opened by just pulling it without need of
pressing the locking button.
Fig 4
Select the desired cooling compartment
temperature by pressing button (6).
The LED display (7) of the selected
temperature setting is illuminated.
The scale starts with MIN position at the left
LED position (small bar = highest
temperature) and climbs up to MAX position
at the right LED position (large bar = lowest
temperature).
Note: The temperature levels do not relate to
absolute temperature values.
Door locking
CAUTION: As a basic rule, shut and lock the
refrigerator before you start your journey!
Fig 6
Fig 5
Open the door by pressing the locking button
and pull open (Fig 6).
Shut the door again by pushing it to close.
The snapping into the lock can be heard.
While the vehicle is parked, the locking hook
may be fixed to facilitate opening of the door.
8-17
HOW TO USE YOUR CARAVAN’S EQUIPMENT
MICROWAVE
1
2
3
4
5
6
7
8
9
10
Operation Procedure
DISPLAY - Cooking time and power level are
displayed.
AUTO COOK - Used to cook or reheat many
favourite foods.
WEIGHT DEFROST - Defrost food based on
weight.
TIME DEFROST - Defrost food by time.
POWER - Used to set power level.
ONE TOUCH COOK - Used to cook or reheat
specific quantities of food.
TIME SET BUTTON - Used to set the cooking time
and weight.
STOP/CLEAR - Used to stop the oven operation or
delete the cooking data.
START/+30 SEC - Used to start the oven and also
used to set a reheat time.
Eco - Used to turn the AC power on the oven.
•
Plug power supply cord into 230V AC
50Hz power outlet.
•
Press eco button until beep sounds
and display is turned on.
•
After placing the food in a suitable
container, open the oven door and put
it on the glass tray. The glass tray and
roller guide must always be in place
during cooking.
•
Close the door. Make sure that it is
firmly closed.
•
The oven door can be opened at any
time during operation by pushing the
door open button. The oven will
automatically shut off. To restart the
oven, close the door and then push the
START button.
•
The oven automatically cooks on full
power unless set to a lower power
level.
•
The display will show ": 0" when the
oven is plugged in, press and hold Eco
button until display is turned on and
beep sounds.
•
Display will be returned to the ": 0"
when the cooking time ends.
•
When the STOP/CLEAR button is
pushed during the oven operation, the
oven stops cooking and all information
retained. To erase all information, push
the STOP/CLEAR button once more.
If the oven door is opened during the
oven operation, all information is
retained.
•
If the START button is pushed and the
oven does not operate, check the area
between the door and door seal for
obstructions and make sure the door is
closed securely. The oven will not start
cooking until the door is completely
closed or the program has been reset.
•
Display turns off after 10 minutes.
Make sure the oven is properly installed
and plugged into the electrical outlet.
8-18
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Wattage Output Chart
The power level is set by pushing the Power button. The chart shows the display, the
power level and the percentage of power.
Push the Power button
Power level (Display)
Approximate Percentage of Power
once
P-HI
100%
twice
P-90
90%
3 times
P-80
80%
4 times
P-70
70%
5 times
P-60
60%
6 times
P-50
50%
7 times
P-40
40%
8 times
P-30
30%
9 times
P-20
20%
10 times
P-10
10%
11 times
P-00
0%
Battery Charger
automatically reset after approximately 8
minutes and sound the alarm if particles of
combustion are still present. The “HUSH”
feature can be used repeatedly until the air
has been cleared of the condition causing the
alarm.
The battery charger for the caravan battery
will automatically switch on when the caravan
is connected to a mains supply. The battery
charger will also provide a 12V supply to the
caravan when a battery is not connected.
Please note that the battery charger fitted is
designed to keep your battery charged and is
not designed for charging up a flat battery.
Note: Dense smoke will override the hush
control feature and sound a continuous
alarm.
Smoke Alarm
CAUTION: Before using the alarm hush
feature, identify the source of the smoke and
be certain a safe condition exists.
Operation
The smoke alarm is operating once a fresh
battery is installed and testing is complete.
When products of combustion are sensed,
the unit sounds a loud 85db pulsating alarm
until the air is cleared.
Flashing LED Light - This smoke alarm is
equipped with a flashing red indicator light.
The light is located under the test button and
will flash every 40 seconds to indicate that
the smoke alarm is receiving power.
Hush Control - The “HUSH” feature has the
capability of temporarily desensitising the
alarm circuit for approximately 8 minutes.
This feature is to be used only when a known
alarm condition, such as smoke from cooking
activates the alarm. If the smoke is not too
dense, the alarm will silence immediately and
the Red LED will flash once every 10
seconds for approximately 8 minutes. This
indicates that the alarm is in a temporarily
desensitised condition. The smoke alarm will
Testing - Test by pushing the test button on
the cover and holding it down for a minimum
of 5 seconds. This will sound the alarm if the
electronic circuitry, horn and battery are
working. If no alarm sounds, the unit has
defective batteries or other failure. DO NOT
use an open flame to test your alarm, you
could damage the alarm or ignite combustible
materials and start a structure fire.
8-19
HOW TO USE YOUR CARAVAN’S EQUIPMENT
TEST THE ALARM WEEKLY TO
ENSURE PROPER OPERATION.
Cleaning your alarm
Your alarm should be cleaned at least once a
year.
Erratic or low sound coming from your alarm
may indicate a defective alarm and it should
be returned for service.
To clean your alarm, remove it from the
mounting bracket. You can clean the interior
of your alarm (sensing chamber) by using
compressed air or a vacuum cleaner hose
and blowing or vacuuming through the
openings around the perimeter of the alarm.
The outside of the alarm can be wiped with a
damp cloth.
Note: Weekly testing is required.
Nuisance Alarms
Smoke alarms are designed to minimise
nuisance alarms. Cigarette smoke will not
normally set off the alarm, unless the smoke
is blown directly into the alarm. Combustion
particles from cooking may set off the alarm if
the alarm is located close to the cooking
area. Large quantities of combustible
particles are generated from spills or when
boiling. Using the fan on a range hood which
vents to the outside (non-recirculating type)
will also help remove these combustible
products from the kitchen. If the alarm does
sound, check for fires first. If a fire is
discovered, get out and call the fire
department.
After cleaning, reinstall your alarm and test it
by using the test button. If cleaning does not
restore the alarm to normal operation the
alarm should be replaced.
Maintenance
Battery Replacement
The smoke alarm is powered by a 9V battery.
A fresh battery should last for one year under
normal operating conditions. This alarm has
a low battery monitor circuit which will cause
the alarm to “chirp” approximately every 3040 seconds for a minimum of seven days
when the battery gets low. Replace the
battery when this condition occurs.
Note: Use only the following 9 volt batteries
for smoke alarm battery replacement:
Alkaline Type: Energizer 522; Duracell
MN1604, MX 1604; Gold Peak 1604A.
Note: Weekly testing is required.
WARNING: Use only the batteries
specified. Use of different batteries may
have a detrimental effect on the smoke
alarm.
8-20
HOW TO USE YOUR CARAVAN’S EQUIPMENT
CARBON MONOXIDE ALARM
Switching on your CO alarm
Note: Your CO alarm must be installed by a
competent person using the following
guidance:
•
Remove the batteries from the pack and
insert them into the battery compartment.
Make sure that you fit the batteries
correctly to the polarity markings (+ or -)
shown within the battery compartment. If
correctly installed the alarm will give a
short beep.
•
To test the alarm, press the test button.
The alarm will beep once followed by 4
loud pulses, then a brief pause and then
4 more pulses, ending with a single beep.
•
Check that the green LED flashes at 30
second intervals to show that the alarm
has power. This is easiest to see in a
dark area, or with lights switched off.
Recognising alarm signals and warnings
Feature
What this means
Required Action
Green LED flashes every 30 seconds
Normal operation
None
The alarm chirps every 60 seconds and
the red LED flashes
Low batteries
Replace batteries as
soon as possible
Alarm chirps twice every 30 seconds and
the red LED flashes twice
End of life of the alarm
Replace the alarm
Alarm chirps every 30 seconds and red
LED flashes every 30 seconds
Fault
Replace the alarm
Red LED on and constant tone
Malfunction
Replace the alarm
Loud continuous alarm with the red LED
Dangerous levels of CO
have been detected
Follow emergency
procedures.
Using your alarm
Re-setting the alarm
Testing
If the alarm sounds, the test/reset button will
silence the alarm unless it is still detecting
dangerous levels of CO. The green light will
then flash every 30 seconds to indicate that
the alarm has power.
Test your alarm each week by pressing the
test button. The alarm will beep once
followed by 4 loud pulses, then a brief pause
and then 4 more pulses, ending with a single
beep. While in full alarm the red LED will
flash for 10 seconds.
Replacement of batteries
Under normal operating conditions, the
batteries will last a minimum of one year.
These batteries can be purchased from your
local retailer.
This confirms that the alarm is powered up
and working.
8-21
HOW TO USE YOUR CARAVAN’S EQUIPMENT
End-of-life - This alarm will chirp every 30
seconds with a red LED flash after at least 10
years operation to let you know it has
reached its end of life. A replacement needs
to be purchased.
Maintenance of your alarm
To keep your alarm in good working order:
•
Test every week
•
Vacuum regularly to remove dust
Carbon Monoxide Alarm Procedure
•
Keep away from solvents or detergents
What to do if your alarm sounds
•
If alarm sounds (4 loud audible pulses
followed by a pause for 5 seconds):
Avoid spraying air-freshener, hair-spray
near the alarm
•
Do not paint the alarm. If decorating or
using adhesives close to the alarm,
remove it temporarily.
•
•
Immediately move to fresh air - outdoors
or by an open door/window. Do a head
count to check that all persons are
accounted for. Do not re-enter the
caravan nor move away from the open
door/window until the emergency
services responders have arrived, the
caravan has been aired out and your
alarm remains in its normal condition.
The following substances can affect the
sensor and cause false alarms.
Methane, Propane, Iso-butane, Iso-propanol,
Ethylene, Benzene,Toluene, Ethyl acetate,
Hydrogen Sulphide, Hydrogen, Sulphur
Dioxide, alcohol based products, paints,
thinners, solvents, adhesives, hair-sprays,
aftershaves or perfumes and some cleaning
agents.
Call Gas Emergency Services: 0800 111
999 or your local Gas Safe Registered
Engineer.
WARNING: This Carbon Monoxide alarm
is not a smoke alarm. It will not sense
smoke, fire or any poisonous gas other
than carbon monoxide.
Never restart the source of the CO problem
until it has been corrected. Never ignore the
sound of the alarm! If the alarm is sounding,
pressing the test/reset button will terminate
the alarm. If the CO condition that caused the
alert in the first places continues, the alarm
will reactivate. If the unit alarms again within
six minutes, it is sensing high levels of CO
which can quickly become a dangerous
situation.
WARNING: Activation of the alarm
indicates the presence of Carbon
Monoxide (CO) which can kill you.
8-22
HOW TO USE YOUR CARAVAN’S EQUIPMENT
THETFORD C-260 CASSETTE TOILET
RANGE
Holding Tank is covered. Far more
information on Thetford toilet fluids, see
last page of this manual. Screw the cap
back onto the emptying spout and turn
back to its original position.
Introduction
The Thetford Cassette Toilet is a high quality
product. The toilet forms an integral part of
your caravan bathroom, thanks to its
functional design which combines modern
styling and ease of use. The C-260 Cassette
Toilet is manufactured from high quality
synthetic materials which makes it a durable,
user and maintenance friendly toilet.
Note: The Emptying Spout Measuring Cap is
supplied in the same packaging as this
manual.
WARNING: Never add toilet fluid directly
via the blade or the toilet bowl as this
could damage the lip seal of the Waste
Holding Tank. Always pour the fluids via
the emptying spout.
The toilet is made up of two parts: a
permanently fixed part and a Waste Holding
Tank that is accessible from the outside. The
removable Waste Holding Tank is located
under the toilet bowl and can be removed via
a door on the outside of the caravan. The
Thetford Cassette Toilet is the solution to the
sanitary problem in your caravan!
6. Slide the Waste Holding Tank back into
its original position via the access door.
Make sure that it is secured with the
safety catch. Close the access door and
lock it. Your Thetford toilet is now ready
to use.
WARNING: Never use force if you cannot
get the tank back into place easily. This
may cause serious damage. If blockage
occurs, always check if the blade handle
is in the correct (closed) position.
The operating instructions cover Thetford
Cassette Toilet models C-260S, C-260CS
(models connected to the vehicle’s central
water tank) and C-260CWE (model with its
own flush-water tank). There are differences
in the use of these models. Please ensure
that you follow the instructions that apply to
your toilet model.
7. For toilets with own Flush-Water Tank:
Open the water filling door and fill the
flush-water tank with the correct dosage
of Aqua Rinse. This Thetford toilet fluid
keeps the flush water fresh and improves
the flushing. Next, fill up the flush-water
tank with clean water (approximately 8
litres) using a ferry can or hose. Your
toilet is now ready to use.
Preparing for use (standard)
1. Open the access door on the outside of
your caravan.
2. Remove the Waste Holding Tank by
pulling the safety catch (which holds the
tank in place) upwards.
Preparing for use with Optional
Features
3. Pull the Waste Holding Tank outward to
the stop. Tip it slightly and take the tank
fully out.
8. Automatic Ventilator: Open the access
door on the outside of your caravan and
remove the Waste Holding Tank (as
described above).
9. Remove the filter housing cover and if no
filter is present, place a new filter into the
filter housing. Peel off the sticker lids on
the filter. Place back the cover of the filter
housing.
4. Place the tank upright and turn the
rotating emptying spout upwards. The
emptying spout ensures that the tank can
be easily and hygienically emptied.
5. Remove the cap, with the measuring cup
inside, from the emptying spout and pour
the correct dosage of Thetford toilet fluid
(see product label) into the holding tank.
This avoids unpleasant smells and keeps
the inside of the tank clean. Next add
approximately 2 litres of water - enough
to ensure that the bottom of the Waste
8-23
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Standard
Optional features
Note:
Optional features can be
bought from Thetford dealerships.
Control panel (with optional features)
8-24
PARTS
a) Removable Seat and Lid
b) Swivelling Toilet Bowl
c) Blade Handle
d) Flush Button
e) Waste Holding Tank Level
Indicator
f) Water Filling Door (only if toilet
has own flush-water tank)
g) Rotating Emptying Spout
h) Automatic Pressure Release
Vent
i) Sliding Cover
j) Removable Mechanism
k) Vent Plunger
l) Pull-out Handle
m) Wheels
n) Blade Openener
o) Access Door to Waste Holding
Tank
Optional Features
p) Electric Blade
q) Automatic Ventilator
r) Waste Pump-Out System
s) Waste Holding Tank Multi-Level
Indicator
t) Flush-Water Tank Level
Indicator (only if toilet has its
own flush-water tank)
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Using the toilet (standard)
10. Turn the bowl to the desired position with
the lid closed and using both hands.
11. To activate the control panel, press the
flush-button once. The control panel
display will stay activated for
approximately 5 minutes. Run some
water into the bowl by pressing the flush
button again briefly.
12. The toilet may be used with the blade
open or closed. To open the blade, slide
the blade handle under the toilet bowl
sideways. After use, open the blade (if
still closed) and flush the toilet by
pressing the flush button for several
seconds (if necessary re-activate the
control panel). Close the blade after use.
Emptying
WARNING: If your toilet has its own
flush-water tank, please make sure that
you do not travel with a flush-water tank
that is too full. Do not travel with water in
the toilet bowl. Failure to adhere to this
notice may result in water damage to your
caravan or motor home.
17. Pull the handle up and wheel the Waste
Holding Tank to an authorised waste
disposal point.
The Waste Holding Tank has a capacity of 18
litres and requires emptying when the red
light (LED) on the toilet control display lights
up, when the Waste Holding Tank only has
capacity for approximately 2 more litres,
which is no more than two to three further
uses.
Make sure that the blade is closed. Open the
access door located outside the vehicle, pull
the safety catch upwards and remove the
Waste Holding Tank.
16. Place the Waste Holding Tank in an
upright position (Pull-Out Handle at the
top, Wheels at the bottom). Slide the
handle sideways - to the front of the tank
- until it snaps out of its locked position.
18. Push the handle back into its locked
position. Turn the emptying spout
upwards and remove the cap from the
spout. Hold the Waste Holding Tank in
such a way that during emptying you can
operate the vent plunger with your
thumb. To empty the tank without
splashing, depress the vent plunger while
emptying the tank. After emptying, rinse
the tank and blade thoroughly with water.
Using the toilet with Optional
Features
13. Electric Blade: Push the electric blade
button on the control display to
electrically open or close the blade. In the
case of failure, you can manually open or
close the blade by sliding the small
handle under the toilet bowl sideways.
WARNING: Do not seriously shake the
tank or use high pressure water cleaners.
This may cause damage to the tank’s
interior.
14. Automatic Ventilator: The ventilator
automatically starts when the control
panel is activated (by pressing the flush
button) and will automatically shut off
after approximately 5 minutes. The
Automatic Ventilator Indicator will flash
until automatic shut-off occurs. If you
want to stop the ventilator, press the
Automatic Ventilator button. If you want to
re-start the ventilator, press the button
again (the LED will start flashing again).
Note: The vent plunger should only be
depressed once the emptying spout is
pointing downwards. Prepare the toilet for
re-use if required. Slide the Waste Holding
Tank into the toilet and close the access door.
Emptying with Optional Features
19. Waste Holding Tank Multi-Level Indicator:
The lower lamp indicates that the Waste
Holding Tank is almost empty; the middle
lamp indicates that it is more than half
full; when the upper lamp lights up, the
tank needs emptying as it can only take 2
- 3 further uses.
15. Flush Water Tank Level Indicator (only for
toilets with own flush-water tank): When
the Flush Water Tank Level Indicator
lights up, refill the flush-water tank, as
only about 1.5 litres of water is left in the
tank, which is sufficient for approximately
2 flushes.
8-25
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Note: The Waste Holding Tank Level
Indicator will flash when the holding tank is
not present. In this case the toilet will not
flush.
20. Waste Pump-Out System: When
activating the control panel this feature
automatically lights up. When the Waste
Holding Tank Level Indicator illuminates,
press the Waste Pump-Out button to
pump out the waste from the holding tank
into the vehicle’s waste tank. The button
will flash while the waste is being
pumped and will stop automatically (after
approximately 5 minutes) when all waste
has been transferred. If the vehicle’s
waste tank is full, the Waste Pump-Out
light will flash rapidly and no pump-out
will be possible until the central tank is
emptied. (Check the level of the vehicle’s
waste tank on the vehicle’s central
console). After the Waste Holding Tank
has been emptied, there will be
approximately 1.5 litres of waste left in
the tank. This is normal. Add 2 litres of
water and a correct dosage of Thetford
toilet fluids to the Waste Holding Tank.
Note: Never use bleach, vinegar or other
powerful household cleaners that contain
these substances. These may cause
permanent damage to the seals and other
toilet components.
Toilet Bowl
Flush the toilet bowl with water and wipe
down the rest of the toilet with a damp
cloth.
To keep your flush water fresh and to
prevent deposits from forming in your
toilet bowl, add a correct dosage of Aqua
Rinse in your flush water tank, if present,
on your toilet.
To keep your Waste Holding Tank fresh and
clean, Thetford has developed a number of
different toilet fluids. Thetford toilet fluids
suppress smells, reduce formation of gas,
promote breakdown of toilet waste and
increase the life span of a mobile toilet. We
advise a thorough cleaning of the Waste
Holding Tank once each season. Next to
using Thetford’s Cassette Tank Cleaner, the
powerful cleaning agent for the periodical
cleaning of the Waste Holding Tank of your
toilet, we suggest the following: -
The toilet should be cleaned and maintained
regularly, depending on the amount of use.
To clean Thetford toilets, we advise using
water and Thetford Bathroom Cleaner.
-
-
Waste Holding Tank
Cleaning and Maintenance
Squirt Thetford Bathroom Cleaner into
the toilet bowl.
Clean seat and lid The seat and lid can
easily be removed: Lift the seat and lid
assembly and pull the round pins (inside
the assembly) outwards from the pin
holes. After cleaning, replace the seat
and lid by positioning the round pins in
front of the pin holes and push the lid and
seat downwards.
Tip! For a really shining toilet, dry with a
soft dry cloth after cleaning.
CAUTION: It is vital that the correct amount
of toilet fluid is added to ensure the proper
breakdown of the waste in the holding tank.
Only use the system when the tank is full.
Using the system too often on an empty tank
can cause damage to the pump, which could
cause the system to fail.
-
-
-
Remove the removable mechanism from
the Waste Holding Tank by turning it
anti-clockwise and rinse it under a tap.
-
Remove the cover plate from the
Automatic Pressure Release Vent by
prising it up using a small screwdriver.
Use one hand to push the Automatic
Pressure Release Vent open while
holding the float of the Automatic
Pressure Release Vent on the inside of
the tank with the other hand. Push the
float upwards, turn it 180 degrees and
remove it from below. Remove the rubber
seal underneath the float. Rinse the float
and rubber seal under a tap. Replace the
rubber seal and float for the Automatic
Pressure Release Vent using the same
method in reverse.
The rubber seals in the toilet (the lip seal, the
mechanism seal, the automatic pressure
release vent seal and the cap seal) should be
8-26
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Open the access door on the outside of
your caravan or camper and empty the
Waste Holding Tank at an authorised
waste dump. Follow the instructions for
cleaning and maintenance. To allow the
Waste Holding Tank to dry, do not place
the cap back on the emptying spout of
the tank.
regularly cleaned with water and treated with
Thetford High Grade Seal Lubricant. This will
ensure that the seals remain flexible and in
good condition. If the toilet is not to be used
for any length of time, it is important to treat
the seals with Thetford High Grade Seal
Lubricant after cleaning.
Note: Never use Vaseline or any vegetable
oil except olive oil. These may cause leakage
or malfunction. The lip seal is a part of the
toilet that is subject to wear. Depending upon
the extent and manner of use, the seals will
become less effective and will need replacing
periodically.
21. If the toilet has its own flush-water tank,
place a sufficiently large bowl under the
drain tube to catch the remaining water
from the flush-water tank and remove the
drain plug. When no more water exits,
put the drain plug on the drain tube, put it
back in its original position and close the
access door. If the toilet is connected to
the vehicle’s water tank, please follow
your vehicle’s instructions for draining the
central water system. If your toilet is
optionally featured with a Waste
Pump-Out System, take out the Waste
Holding Tank and completely clean it (see
Cleaning and Maintenance). After
cleaning, fill it with water, put it back and
empty it via the waste pump-out system.
Repeat this twice.
Cleaning and Maintenance for
Optional Features
-
Automatic Ventilation: The filter of the
Automatic Ventilation needs to be
renewed periodically. After approximately
4 full weeks of use, the filter loses its
absorption power.
-
Pump-Out Waste System: To ensure
optimal functionality of the Pump-Out
Waste System, periodical maintenance of
the tube and pump is recommended.
After emptying the Waste Holding Tank
completely, fill it with clean water and
empty it again. This will clean the pump
and the hose. Do this once every 3
weeks when on holiday. This should
ensure proper operation of the system.
Toilet unit malfunctions
Contact your dealer or a Thetford Service
Centre.
We advise draining the fresh water tank prior
to travelling. Antifreeze should not be
required if the motor home is heated. If you
do wish to use antifreeze, brands containing
the following properties may be used in the
fresh water tank:
• Ethylene glycol
• Mono-Ethylene glycol
• Propane-diol
• Glycerol
• Ethane-diol
• Glycol
Winter operation
You can use your Thetford Cassette Toilet as
normal in cold weather as long as the toilet is
situated in a heated location. If there is a risk
of freezing we advise that the toilet is drained
by following the instructions under ‘Storage’.
For environmental reasons the use of
antifreeze, such as that used in car radiators,
is not recommended.
Storage
Never use alcohol based antifreeze, i.e.
Methanol, Ethanol, and Iso-propanol.
It is important that you follow the instructions
below if you do not expect to use your
Thetford toilet for a long (winter) period.
-
Activate the Control Panel by pressing
the flush button. Open the blade and
press the flush button until water stops
flowing into the bowl. Close the blade.
8-27
HOW TO USE YOUR CARAVAN’S EQUIPMENT
8-28
HOW TO USE YOUR CARAVAN’S EQUIPMENT
ROOFLIGHTS
(iv) To close the rooflight, proceed with steps
(i-iii) in reverse order.
Your caravan is fitted with at least one type of
the following roof lights.
To open in the intermediate position:
The Omivent (12v) Rooflight (Option)
(i) Open the toggle catches on either side of
the rooflight.
(ii) Grasp the metal bar in the middle; snap it
out of its holder, swivel down and press
the rooflight outwards. (Rooflight is
opened automatically after approx.
150mm by the two gas springs.)
(iii) Open both fasteners and swivel the metal
strap toward the intermediate position
and pull the rooflight down until the metal
strap is stopped by the fasteners.
(iv) To close, proceed with steps (i-iii) in
reverse order.
To open in the ventilation position:
(i) Open the toggle catches on either side of
the rooflight.
(ii) Using both hands on the two toggle
catches, press the rooflight up about 2cm
and fasten the toggle catches in the
corresponding setting.
(iii) To close, proceed with steps (i-ii) in
reverse order.
The Omivent is a double-glazed roof light
constructed from a synthetic ultra-violet
screened material. Its side-operating
mechanism allows a completely free central
opening with built-in fixed ventilation when
closed. It operates as an extractor fan and air
intake fan.
Closing the blinds:
(i) Take hold of the end rod (without rocker)
in the recessed grip and engage in the
opposite end rod (with rocker).
(ii) Select the required position (blackout/
flyscreen) by moving both joined end
rods together.
Please note: Do not change the direction of
the fan unless it has been switched off ‘O’
position and the blades have stopped
rotating.
CAUTION: In extremely bright sunshine, the
blackout blind must only be closed two-thirds,
and the rooflight must be set in the
continuous airing position.
The Heki 2 Rooflight
To open to the tilted position:
(i) Press the knob in the toggle catches on
either side of the rooflight and turn
through approx. 90°.
Opening the Blinds:
(ii) Grasp the metal bar in the middle, snap it
out of its holder, swivel down and press
the rooflight upwards. (The rooflight is
held by the two gas springs after approx.
150mm).
(ii) Hold the recessed grip with one hand;
with the other hand, press the rocker and
move the blind back (do not let it recoil).
(i) Move blind (end rod with rocker) right to
the outside.
CAUTION
•
(iii) Swivel the metal bar towards the rooflight
and snap into its holder.
8-29
Do not stand on the acrylic rooflight.
HOW TO USE YOUR CARAVAN’S EQUIPMENT
•
Close HEKI 2 completely before moving
off.
•
Do not leave your caravan when HEKI 2
is open.
•
Please consult your supplying dealer if
you have any problems or defects.
•
Remove any snow/ice or dirt before
opening the roof.
•
Do not open when it rains or when there
is a strong wind.
Midi Heki Rooflight
Fig 1
(i) To open, push the large central button
(Fig 2).
Fig 2
(ii) Whilst depressed, slide the bar to the
desired position and locate into the stops
provided (Fig 3).
Fig 3
8-30
HOW TO USE YOUR CARAVAN’S EQUIPMENT
MPK Rooflight
Fig 3
Fig 1
The flynet and the pleated blind can be
operated together or separately. To open the
rooflight dome both have to be opened.
Instructions
The rooflight can be raised to an opening
angle, on one side, to a maximum of 70° (Fig
1). To open, pull the operating bar down
unlocking the mechanism. Now move the bar
forwards (in direction of travel) and the
rooflight will open; all the time holding the bar
down. As soon as the operating bar is
released it will lock into position and the
dome will stay at this angle (Fig 2).
WARNING: To avoid heat accumulation do
not close blind completely during the day.
Open both pleats when not using the
vehicle.
Before driving
IMPORTANT: All rooflights must be locked
down before travelling. Make sure the flynet
and the blind are in open position to avoid
damage and noise by airflow.
Fig 2
To close the rooflight, pull the operating bar
down, unlocking the mechanism. Now, move
the bar backwards (against the direction of
travel) and the rooflight will close; all the time
holding the bar down. Once you reach the
end position the hooks will lock the rooflight
automatically. Release the operating bar and
the rooflight will remain closed (Fig 3).
8-31
HOW TO USE YOUR CARAVAN’S EQUIPMENT
WINDOWS
BLINDS & FLYSCREENS
Your caravan will be fitted with Polyplastic
framed windows.
Blinds
(i) Pull blind down by its centre catch. Do
not pull down by one side of the blind.
This will inevitably lead to problems.
Polyplastic Window Opening
(i) In order to open the Polyplastic window it
is only necessary to move the catch
upwards and release the catch from the
backing plate.
(ii) Do not allow blinds to spring back freely.
Always control them by hand.
Flyscreens
(ii) The Polyplastic window should remain in
the open position once opened, however
if it does not then tighten the friction
control on the window stays to increase
the holding force.
(i) To operate the flyscreen, either pull the
screen fully down, fully up or across,
dependant on type of window fitted, and
clip into place on the blind/frame.
(ii) To release, unclip from the blind/frame. If
a cross bar is fitted, gently pull the
crossbar downwards towards you and
allow the tension of the spring to roll up
the flyscreen.
(iii) The Polyplastic window is also fitted with
a night ventilation position where the
catch is set to the centre position on the
backing plate; in this position it may be
possible for rain to enter the caravan in
adverse conditions.
(iii) Where a crossbar is not fitted, disconnect
from the blind catch and release gently.
(iv) It is recommended that blinds are not in
the closed position whilst the caravan is
moving.
Door Flyscreen
The exterior door flyscreen can be opened or
closed from inside or outside the caravan and
does not restrict door openings. When
opening or closing the door flyscreen use the
finger grip provided.
8-32
HOW TO USE YOUR CARAVAN’S EQUIPMENT
SHOWER
WARNING: The water temperature could
be very high so always lift the tap in the
centre position, then mix the water to
achieve the desired temperature.
Using your Caravan Shower
To safely enjoy showering in your new
caravan, the following guidelines should be
used.
• Advise others that you are planning to
have a shower and that they should not
use other taps whilst you are showering.
• Ensure there is a sufficient supply of cold
water available.
• Divert the shower head or move to the
side, turn on the shower, carefully test the
temperature with your hand and regulate
the temperature as necessary before
standing underneath the shower.
• Supervise closely the young, elderly and
those with reduced mentally or sensory
impairment.
CAUTION: Water may be very hot.
CAUTION: For winter storage and to prevent
frost damage the tap swivel must be left in
the centre up position.
Kitchen Tap
TAPS
Kitchen Taps
Your new caravan will be fitted with a
domestic style mixer tap.
Operation
For correct operation of the tap, swivel the
spout to the desired position over the sink. Lift
the control lever to activate the pump and
allow water to flow simultaneously. To adjust
the temperature, swivel the lever to the left to
increase the temperature and to the right to
reduce the temperature.
WARNING: The water temperature could
be very high so do not lift the lever with
the tap turned to the full left position.
CAUTION: For winter storage and to prevent
frost damage the tap swivel must be left in the
centre up position.
Washroom Tap
Washroom Taps and Showers
Your caravan will be supplied with either a
vanity mixer tap or separate shower mixer, or
with a combined mixer tap with retractable
shower head.
Shower Mixer Tap
Operation
The mixer tap and shower mixer are operated
in the same manner as the kitchen tap by
lifting the control lever to activate the pump
and swivelling the lever left or right to
determine the temperature.
8-33
HOW TO USE YOUR CARAVAN’S EQUIPMENT
GAS LOCKER DOOR
OTHER INTERNAL DOORS
All caravan models are fitted with a gas strut
supported door which will remain in the open
position without the need for a holding
bracket. This door will remain open unless
locked by the key.
Other internal doors such as the wardrobe
and table storage locker are fitted with a 2position button lock. Push the button to lock
the door and the button should remain flush
with the door. Push the button again to
release and the button should then protrude
from the door surface.
Please Note: It is important when raising
your gas locker door that you do not push the
door past the vertical position as this could
damage the hinges. Also care should be
taken when leaving the door in the open
position to ensure that any wind cannot catch
the door and push it open beyond the vertical
position.
INTERNAL DOORS
Toilet/Shower Room Doors
Operation from within the shower
room
Other Internal Doors
Paddle Latch
To open the locker, push the paddle
downwards and pull the handle towards you.
To lock the door, push the small lever down
(identified in the drawing as A) then to unlock,
push this lever back to the original position.
Operation from outside the shower
room
To open and close the door, push the lever
down.
If the door is locked and needs to be opened,
it can be opened by inserting a coin into the
lower slot (identified in the drawing B) and
turning the slot.
8-34
HOW TO USE YOUR CARAVAN’S EQUIPMENT
MAGNETIC CATCHES
ROOM DIVIDER
Magnetic catches
work on contact with
the metal plate on
the rear of the door.
Simply close the
door until the magnet
engages and holds
the metal plate.
Pulling the door
towards you with a
moderate force will
be sufficient to
disengage the magnetic catch and open the
door.
The room divider should be held in place
during transit by the use of the strap with the
stud fastening. When stationary, the room
divider can be held shut by fitting the retainer
catch into the fitted keep.
SPRUNG HINGES
Overhead lockers will use sprung hinges.
These are suitably strong enough when
closed to securely retain the door and
prevent it from opening in transit. Pulling the
handle towards you with moderate force is
sufficient to open the locker door and hold it
in the open position.
8-35
HOW TO USE YOUR CARAVAN’S EQUIPMENT
BED MAKE-UP
Parallel Lounge
The two single beds can be easily converted into a double bed by pulling out the bed slats,
stored beneath the chest of drawers or stored in the bed slat box at the front/end of the caravan.
Arrange seat cushions appropriately.
8-36
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Day and Night Bed Makeup - 586
8-37
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Day and Night Bed Makeup - 866, 840
8-38
HOW TO USE YOUR CARAVAN’S EQUIPMENT
FRONT WRAP ROUND SEATING
(Option)
REMOVABLE DRAWER LOCKER
To remove from the caravan, first locate the
two retaining straps at the bottom rear of the
unit, the straps are released by pulling away
and down this releases the thumb catches.
The locker can now be removed for storage.
If you have purchased the wrap round
seating option for your new caravan please
note that the centre seat can be extended by
the use of the locking mechanism which can
be found under this seat.
Pull the slats forward then turn the locking
plate to be in the direction down the caravan
(see fig 1) in order to secure the front seat in
place.
To secure the unit into the caravan, first place
the locker into position, then feed the straps
though the thumb locks, holding the strap
taut push the thumb lock so that is closes on
the strap.
Radio/CD with MP3 Connectivity
Details on how to set up and use the Radio/
CD will be contained in your document wallet.
Fig 1
.
This will prevent the slats from going back
into the front seat and increase the seated
area.
Please ensure you return the locking plate to
its normal position (see fig 2) if you wish to
remove the wrap round seating.
Fig 2
LIFT UP BED EXTENSIONS (where
fitted)
The centre dinette bed has lift up extensions
and these are operated by depressing the
lever behind the flap of the hinge. While
pressing the lever the extension flap can then
be lifted into place.
This lever must also be depressed in order to
lower the flap.
8-39
HOW TO USE YOUR CARAVAN’S EQUIPMENT
TELECO TV AERIAL
Connection to the Amplifier
Connect the lead exiting from the pole to the
ANT input of the amplifier. Connect with the
relevant lead, the TV connector of the
amplifier with the television. Connect the
amplifier to a 220V power socket or a battery,
making sure you do not invert the + and terminals (Fig 1).
Operating Instructions
1) Rotate the dB dial of the amplifier
clockwise.
2) Tune the television to a channel available
in the area where you are located.
3) Rotate and lift the antenna via the
suitable pole until you get the best image
on the TV.
Useful Tips
Not all the television signals you can receive
in the zone where you are located will
necessarily originate from the same direction.
So if the quality of a programme image is
poor, try rotating the antenna as the signal
may be coming from a direction different from
the others.
8-40
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Fig 1
Gain Adjustement
With the dB dial turned all the way clockwise,
amplifier sensitivity will be at maximum and it
is therefore able to receive the weakest
signals. If, instead, the signals are very
strong, there may be image overlap on the
TV screen. In this case rotate the dB dial
anticlockwise slowly until the image is
perfect.
With battery power supply this switch (Fig
2) allows to switch off the AT42.
If the amplifier is connected to the 230V the
switch is not active.
Fig 2
Instructions for the Reception of
Horizontal or Vertical Polarity
Signals
This antenna can be positioned both
horizontally and vertically by simply turning
the knob at the bottom of the mast.
By turning the knob fully left-hand, the
antenna shifts to the horizontal position, by
turning it right-hand the antenna shifts to the
vertical position.
8-41
HOW TO USE YOUR CARAVAN’S EQUIPMENT
HOW TO USE YOUR TV AERIAL
TROUBLESHOOTING GUIDE
Digital TV set-up guide
Check aerial/radio fuse
Connect aerial and power
If there is no power, check the 5 amp fuse
located within the PDU marked radio is in
working order.
Fix the TV to a
bracket or place on
a stable, flat surface,
then connect the
aerial cable and
power lead to the TV
and sockets.
Check the power is on
The aerial needs power to work correctly;
check that the power is switched on (Switch
on either the mains and/or battery power to
the vehicle) both power sources switch on
the aerial (12 Volts).
Check TV monitor
Check the TV is working correctly by
ensuring that the channels tune in correctly in
your home. If the TV does not pick up the
expected number of channels we would
recommend you get the TV checked out.
See step 6 shows how to tune your TV
Number of channels picked up from
your house connections
DTV : 0
Radio: 0
Data : 0
Programme(s)
Programme(s)
Programme(s)
Switch on the TV and tune in the channels. If
the vehicle is moved or a different socket is
used you might need to re-tune TV. If the first
transmitter picked up has poor quality
pictures, then re-tune and pick another
transmitter.
DTV : 72
Radio: 24
Data : 21
Programme(s)
Programme(s)
Programme(s)
With Digital TV’s there will be a re-tune
button on the remote control use this feature
and then choose manual re-tune.
Check that the TV aerial lead is of good
quality (Normally cheap leads from the
supermarket give reception problems, they
are normally mass produced and made to a
wider tolerance).
X
Tune in TV and choose transmitter
✔
Check the coax lead is of good
quality
Most digital TV’s will also allow you to choose
the transmitter which is normally available via
the Menu function.
Ensure the coax lead from the aerial socket
to the TV is suitable for digital reception
reception (if in doubt, ask for advice).
This will vary by TV manufacturer so if you
have any problems undertaking this task
please refer to your TV manual.
Check location for signal strength
Check that the digital tv signal strength where
the vehicle is situated is Very Good to Good.
Go to: www.digitaluk.co.uk
Enter the postcode and check signal
strength.
8-42
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Note: Sometimes transmitters are being repaired or upgraded
Go to: http://www.digitaluk.co.uk/help_and_advice/engineering_works
Check if signal is OK that day / week.
Check there are no obstructions
Is the vehicle outside in an open space?
Check that the vehicle has no obstructions:
House lean to/canopy
Trees (also blowing in the wind)
House or other buildings
Hills
Large vehicles
In a valley etc.
Understand digital signals
Troubleshooting guide - Checklist
Digital signals have what the industry calls
the Cliff effect.
Action
✓ or X
Check aerial fuse
The Cliff effect is either you have a picture or
not within a very small difference of signal
strength. This happens with both weak and
strong signals.
Connect aerial and power
Check the power is on
Tune in TV and choose transmitter
Check TV monitor
Check the coax lead is of good quality
Check location for signal strength
Check for obstructions
Understand digital signals
If after following this guide you still have
problems, contact your local Retailer or
Approved Workshop.
8-43
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Emergency Disarm
PROTECT - AUTOWATCH ALARM
SYSTEM (OPTIONAL)
Insert the touch-key briefly into the socket.
The alarm will turn off.
Manufactured by Autowatch, The system is
designed to give years of trouble free
operation. Made with only the highest quality
components and using state of the art
technology you can be assured that your
caravan has the best electronic protection
available.
Silent Arm and Disarm
(i) Press the small button briefly followed by
a press on the arm/disarm button.
(ii) The alarm will arm/disarm without chirps.
Sensors
Each caravan alarm is installed with a
Passive Infrared Detector (PIR), a sensor that
detects movement in the caravan and
transmits a radio signal to the alarm module.
If the alarm is on the siren will sound. A leg
sensor, fully sealed against dust and water,
will detect if the corner stabilising leg is being
raised or lowered and transmits a coded
radio signal to the alarm.
Each caravan alarm is installed with a
Passive Infrared Detector (PIR) and a leg
sensor. Additional sensors can be purchased
from your dealer to enhance security.
Passive Infra Red Sensor
The wireless PIR sensor will detect
movement in the caravan and transmit a
radio signal to the alarm module, if the alarm
is on the siren will sound.
Additional sensors can be purchased from
your retailer to enhance security.
Leg Sensor
The leg sensor will detect the corner
stabilising leg being raised or lowered and
transmit a radio signal to the alarm. The leg
sensor is fully sealed against dust and water
and has a battery life expectancy of three
years. When the battery becomes exhausted,
the sensor will need to be replaced.
See section below for operation or consult
the manufacturers instructions provided in the
Owners Information Pack.
Basic Operation Arming the System
(i)
(ii)
(iii)
(iv)
Briefly press (large) arm/disarm button.
Single chirp.
Awning light illuminates for 30 seconds.
Settling time of 15 seconds before
responding to triggers.
(v) Single intermittent flash of status LED
(every 2 seconds).
(vi) All sensors triggered will result in siren
sounding for 30 seconds, or until reset by
pressing the arm/disarm button.
Enhanced Features Arming The
System In “At Home” Mode
In the ‘at home’ mode, any sensor that is
programmed to be isolated, such as the PIR
sensor will not trigger the alarm. Other
sensors, such as the leg sensor, will trigger
the siren. Arm as normal followed by a
second press on the arm/disarm button within
2 seconds. Normal “on” tone followed by “at
home” tone indicating isolation is active.
Settling time of 15 seconds before
responding to triggers. Armed in the isolation
mode will be indicated by a double flash
intermittently of the LED. The “at home”
sensors will be isolated; other sensors will
trigger the siren for 30 seconds.
Disarming the System
(i) Briefly press the (large) arm/disarm
button.
(ii) Double chirp.
(iii) Awning light illuminates briefly on and off
and then on again for 30 seconds.
(iv) LED off.
Panic Alarm
Arming the System in Test Or Buzz
Mode
In the buzz mode the siren will sound a short
tone when a sensor is triggered instead of
sounding for 30 seconds. It is advisable to
test all the sensors.
(i) Press and hold the small panic button on
the transmitter for two seconds.
(ii) The siren will sound for thirty seconds,
unless reset by pressing any of the
transmitter buttons.
8-44
HOW TO USE YOUR CARAVAN’S EQUIPMENT
AL-KO Trailer - Control
AL-KO Automatic Trailer Control is an
electronic control system that reacts quickly
to maintain the stability of the car and
caravan. The system continually monitors the
stability of the caravan during a journey and
operates when an unstable condition is
encountered. When AL-KO ATC activates,
the driver will feel the vehicle being slowed
down by the soft braking of the caravan.
AL-KO ATC LED OPERATION
Display
Colour
ATC Condition Diagnosis
Green
ATC Active
What to do
Outcome
Status
Drive forward
to detect
movement to
complete self
test and
recheck LED
Green
(Constant)
Ready for
journey
Green
Ready for
journey
Reconnect
plug
Red
ATC fault
detected
but can be
driven
Remove 12S
or 13 pin plug
and wait five
seconds
Green
Ready for
journey
Reconnect
the plug.
Red
(flashing)
ATC fault
detected
cannot be
driven.
Remove
pushrod
Everything OK
Green Flashing ATC Active
Self test
incomplete
Red
Possible to
Remove 12S
continue journey or 13 pin plug
and wait five
seconds.
Red flashing
ATC Inactive
ATC has
Do not continue
detected a fault with ATC
connected
Flashing Red - To provide further
explanation if the constant RED light is
showing: There are a number of errors
that the ATC logs and some are self
repairable by the customer but some will
require the ATC to be monitored by the
diagnostic equipment that is available and
the AL-KO service engineers are trained to
use.
Flashing Green - Simply the ATC is waiting
to detect movement. Drive a few metres
and the light will change to green.
8-45
HOW TO USE YOUR CARAVAN’S EQUIPMENT
8-46
SECURITY
CRIS - THE CARAVAN
REGISTRATION AND
IDENTIFICATION SCHEME
SECURITY
Theft deterrent, prevention and security of
your touring caravan is taken very seriously
at Elddis. That is why we have provided a
combination of standard features and
optional extras designed to deter and prevent
thieves from stealing your property. And in
the unlikely event that they should succeed,
aid the identification, speedy recovery of your
property and assist in the prosecution of the
thief.
CriS is the Central Registration &
Identification Scheme that issues touring
caravan registration documents, equivalent to
that of the V5 registration document issued
by the DVLA for cars. CRiS was established
in 1992 by The NCC and provides a method
of registering the ‘keeper’ details of every
tourer manufactured by NCC member
companies to help prevent and detect
caravan related crime.
Caravan Theft
The theft of a caravan can occur in the most
unlikely circumstances; from a motorway
service area, even from an owner’s driveway.
Secure all windows and doors when your
caravan is unoccupied, even if only for a short
length of time.
Why register with CRiS?
• Safety
• Security
• Warranty
Did you know?
•
You should not take a tourer abroad
without a registration document. If you go
abroad your CRiS registration certificate
provides the necessary proof, required by
the police and other authorities, that you
are its registered keeper.
•
If you need to make a claim on your
insurance, CRiS can help speed up
claims by providing details of your tourer
and its purchase date to relevant parties.
•
CRiS can help your tourer’s manufacturer
contact you in the event that there is any
kind of product recall or fault that could
affect the safety of your caravan.
Tracker Retrieve
Your caravan can have Tracker fitted as an
option.
If you have had the Tracker fitted as an
option, then a registration card with the
Tracker details should be within your
document wallet supplied with your caravan.
We would recommend that this card is not
kept in the caravan. To ensure the Tracker is
registered, follow the instructions below.
Your dealer will already have registered the
caravan with TRACKER and confirmation
sent to you via email.
If it has not been registered you can easily do
it yourself.
Open the TRACKER registration portal at
www.tracker.co.uk/elddis
Enter TRACKER VLU and Caravan VIN
Numbers are matched and confirmed with
the vehicle model
Enter Dealership name from dropdown menu
Enter customer details including email
address
A confirmation email will be sent to the
customer and a one year subscription will
begin
TRACKER will contact customer towards the
end of the one year subscription period with
the options available.
or call TRACKER directly on 0845 604 6029
For help, support and advice contact CRiS:
NCC CRiS Ltd
PO Box 445
Aldershot
GU11 9SF
Tel: 0203 282 1000
www.cris.co.uk
Opening Hours: Monday - Friday 8am to 8pm
Saturday 9am to 5pm
Sunday 10am to 5pm
9-1
SECURITY
AL-KO SECURE WHEEL LOCK
(Option)
You must register your key, should you fail to
do this you will not be able to order a spare
key or obtain lost or stolen keys.
Note: Read the operating instructions and
act in accordance with them. Keep the
operating instructions for general use. Follow
the safety instructions as well as the warning
information.
This is how it works:
ASSEMBLY
•
On the Al-Ko Secure registration card
you will find an exclusive security
number.
•
Please register your key by telephoning
0870 7576788 or 0044 1926 818500.
We recommend the use of a side-lift jack for
easier fitting of Al-Ko Secure when used on a
tandem axle caravan. (Order No. Al-Ko Jack
Set 1389235).
•
You will be required to provide the
chassis number of the caravan.
•
You will need to provide us with a
password and supply answers to three
security questions.
•
Make a note of your password and keep
it in a safe place.
•
Also keep your registration card safe.
•
Take your registration card with you when
you are travelling with the caravan.
•
Always keep your registration card
separate from the lock.
•
Align the wheel so that the receiver can
be seen in the centre of the rim opening.
DO NOT use the rim opening in which
the tyre valve is fitted. (Fig. 1)
•
Unscrew the plastic cap from the receiver
and store in the tool kit box. (When Al-Ko
Secure is not in use, always screw the
plastic cap in place). (Fig. 2)
•
Insert the locking bolt into the rim specific
insert. (Fig. 3)
•
Insert the locking bolt socket key. (Fig. 4)
•
Line up the locking bolts and assembly
with the receiver. (Fig. 5)
•
Tighten the locking bolt socket using the
wheel spanner provided (or torque
wrench as shown) to wheel torque. (Fig.
6)
Safety Information
•
Always secure the caravan against
movement (chock the wheels, couple to
towing vehicle).
•
•
Never leave Secure parts (key, locking
bolt, registration card) in the caravan.
Remove the locking bolt socket key.
(Fig 7)
•
Insert barrel lock. (Fig. 8)
•
Always remove Al-Ko Secure before
moving the caravan.
•
Hold the lock fast and lock. (Fig. 9)
•
The Al-Ko Secure is now fitted. (Fig. 10)
•
After any attempt at theft has been made
on a locked Al-Ko Secure, the caravan
must be inspected in an Al-Ko Approved
Service Workshop.
•
Always keep the key in a safe place.
•
Keep the lock set and registration card
separate from the keys.
•
The lock parts and key do not have a
registration number, therefore keep the
registration card in a safe place.
•
Caravans with twin axles have two locks,
keep each lock set in a separate place.
The sets are not interchangeable!
9-2
SECURITY
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Fig. 10
9-3
SECURITY
WINDOW ETCHING & CHASSIS
MARKING
ELECTRONIC TAGGING
In conjunction with the CriS registration
scheme, all Elddis touring caravans are
electronically tagged during manufacture for
added security and to ease vehicle
identification. The security tag containing the
individual identity of your caravan is
concealed within the caravan body and can
only be read by using a special decoder.
Please Note: Your Local Police Can Obtain
The Use Of A Decoder By Contacting
C.R.I.S. on Telephone No. 0203 2821000.
ADDITIONAL SECURITY
Your Touring Caravan Registration Document
will include a 17 character VIN (Vehicle
Identification Number), shown in the top right
hand corner. This 17 character VIN will be
die-stamped into the caravan chassis with a
tamper evident label in the gas locker and a
maximum of 10 tamper evident labels placed
on the inside of all windows (with the
exception of opaque windows). To protect
yourself and your touring caravan, never
leave the Registration Document in the
caravan. For security reasons keep it in a
safe place.
Consider fitting any device which might deter
or prevent intrusion by thieves. For example:
A wheel lock will prevent towing of the
caravan and removal of the wheel.
FREE CRIME PREVENTION advice about
securing your caravan, protecting your
valuables, property marking, either at home
or whilst on site, can be obtained from the
Crime Prevention Officer through your local
Police Station.
If you sell the caravan please follow the
instructions on the Touring Caravan
Registration Document.
Please note: If you do not receive a Touring
Caravan Registration Document, lose it, or
any of the details recorded are incorrect,
please contact: CRIS - PO Box 445,
Aldershot GU11 9FS. Telephone: 0203
2821000.
Spare windows labels can be found in your
owners information pack for use if you ever
need to order a replacement window.
9-4
CARE OF YOUR CARAVAN
deposits. Any remaining dirt should be
washed off using a soft cloth and warm
water.
Please note: Under NO circumstances
should any abrasive cleaning agents,
household detergents or proprietary cleaning
fluids be used. Wash the window again using
only cold water and dry off with chamois
leather.
Please note: Should scratches appear on
the acrylic windows these can often be
removed with an acrylic polish, i.e. ICI
Perspex polish. Gentle polishing with a liquid
metal polish, i.e. Brasso may also have the
desired effect - consult your retailer BEFORE
attempting to remove any but the slightest
scratch.
CARE OF YOUR CARAVAN
This section of the guide is devoted to the
care, cleaning and general preservation of
your caravan in order to retain its showroom
condition.
EXTERIOR CLEANING
Under no circumstances should an abrasive
or harsh cleaner be used. It is strongly
recommended that you do not use a pressure
wash. Exterior body parts of the caravan are
extremely durable and easy to clean. It is
recommended you first wash off any heavy
dirt and mud with cold water then use a high
quality car wash and wax then rinse with
plenty of cold water.
CAUTION: The use of a pressure wash on
your caravan is not recommended as it can
lead to water entering the caravan via any of
the external vents and could damage
graphics.
WINDOW BLINDS & FLYSCREENS
To clean the blinds and flyscreens, moisten a
soft cloth or sponge with a small amount of
water and mild soap suds and gently wipe
dirt off. Allow to dry before retracting, failure
to due this could result in mildew forming.
Pleated blinds where fitted should be cleaned
using a soft brush and if necessary hoovered
using a soft brush attachment on the device.
GLASS FIBRE REINFORCED PLASTIC
(GRP)
GRP components need to be washed, waxed
and taken care of like a car. Chemicals and
dirt can collect during storage, and the gel
coat can be stained or marked when
chemicals combine with rain or dew. Most
stains or marks can be removed with mild
dishwashing detergent, but more stubborn
marks may require a (fine grit) rubbing
compound such as T-cut.
To help keep your GRP components looking
almost like new, it is wise to wash the parts
monthly (or more frequently) using mild
dishwashing detergent, but avoid using
strong alkaline (e.g. trisodium phosphate) or
acidic cleaners or abrasives. Waxing the
components once or twice a year with a good
grade paste wax will help to maintain the
colour and finish.
Winterisation/Storage
Please note: The blind/flyscreen should not
be left in the down position when the caravan
is not in use or throughout the winter as the
memory of the mechanism may be lost.
ABS - A FRAME COVER, WHEEL
SPATS & PANELS
To preserve the appearance of all ABS
panels and fittings road grit, dust, sand, flies,
lime tree secretions, bird droppings etc.,
should be washed off using plenty of cold
water. Any remaining dirt should be washed
off using a soft cloth and warm water. Under
NO circumstances should any abrasive
cleaning agents, household detergents or
proprietary cleaning fluids be used. Wash the
ABS material again using only cold water and
dry off.
WARNING: Under no circumstances
should alcohol, spirit or solvent-based
liquids be used on GRP or ABS plastic
panels as these substances may react
with the material and cause visible
damage.
ACRYLIC WINDOWS
Your caravan is fitted with shatter resistant
acrylic windows. To preserve their clarity and
unblemished transparency it is essential that
the following cleaning instructions are strictly
adhered to: Road grit, dust, sand, flies, lime
tree secretions, bird droppings etc., should
be washed off using plenty of cold water do
not use a sponge to clean off heavy dirt
10-1
CARE OF YOUR CARAVAN
INTERIOR WALLS
6. If the stain is still present then call in the
professional.
Your caravan interior walls will only require a
wipe over with a damp cloth, using a mild
detergent, to keep them in a ‘showroom’
condition.
7. If the professional fails then contact us at
www.StainClearCarpets.co.uk but ensure
you have copies of your professional
cleaning history invoices if over 2 years
old and stain removal invoices for this
claim ready.
FURNITURE
Treat your caravan furniture as you would the
furniture in your home. Polish wood surfaces
sparingly with a good quality wax or spray
polish. Use a damp cloth to clean melanate
laminated surfaces.
Recommendations for how to keep your
carpet looking good for longer.
Vacuum your carpet frequently from new.
If the carpet is heavily used every day then it
is better vacuumed every day. However for
most people vacuuming 3-4 times a week is
sufficient. If the carpet has a cut pile then an
upright vacuum cleaner is better suited to
remove soiling and keeping the pile aligned.
The appearance is better maintained if the
carpet is vacuumed leaving the pile in the
same direction as it was manufactured. Don’t
forget to vacuum the stairs frequently using
the correct attachments for the upright or
cylinder vacuum following a direction down
the stairs to maintain the pile direction. We
find that loop pile carpets are better
maintained with a suction type (cylinder)
vacuum cleaner. It is kinder to the pile
surface when new and reduces the possibility
of damage to the loop pile surface such as
fuzzing and snagging the loops.
COOKING EQUIPMENT
Caustic pastes, abrasive cleaning powders,
coarse wire wool and hard implements will
damage the surface.
SOFT FURNISHINGS
Carpets
What to do in the event of a spillage
A little common sense has to come into play
here when a liquid spillage occurs it should
first be blotted up immediately (never rub)
using a clean absorbent cloth. White only
kitchen towel, White tea towels or Terry
towelling nappy type cloths are ideal for this
purpose. (Something that colour is not going
to come out of and add to the problems!)
1. Don’t rub - blot with absorbent white cloth
initially.
Keep it looking Good:
2. Rinse with cold water using a spray
applicator bottle and the combination of a
spray & blot technique will remove most
spillages – but don’t over wet it blot well.
It is during the first few days to two months of
normal domestic use when the traffic the
carpet is subjected to affects how the pile will
settle out in usage. It is key to keeping the
carpet looking good that you vacuum (if
possible) every day during this initial period
leaving the pile direction aligned the same as
it arrived. Modern carpets have a more
upright tuft direction which allows it to change
direction more easily. The vacuum is the only
tool you have to try and maintain this pile
direction with because everything else in
normal usage try’s to change this direction.
The carpet will wear just as well if you fail to
keep the pile aligned but for most people it
just looks better with the pile all aligned the
same way!
3. Use warm carpet shampoos if water does
not rinse off the spillage allowing time for
them to work before rinsing off.
4. Place a weighted absorbent cloth over
the damp patch when you have cleaned
the area to pull any materials out of the
carpet that were not fully removed during
cleaning to help prevent a stain occurring
on the surface. Leave overnight or when
dry remove.
5. If a stain containing colourant does occur
that cannot be removed with shampoo try
bleaching it off with 50% bleach 50%
water solution.
10-2
CARE OF YOUR CARAVAN
The most affected areas:
to clean the upholstery as this may damage
the pile. Avoid detergents which may damage
the fabric’s protection. Use a sponge or a
clean white cloth but do not wash or rub the
fabric. Leave to dry in normal conditions.
These actions will not affect the Fire
Retardent treatment of the fabric.
Soiling deposits tend to build up at the points
where you enter the rooms, at the points
where you are seated and on stairs nosings.
Concentrating more on these areas during
regular vacuuming will help keep the
appearance for longer and also if these areas
soil noticeably in between periodic cleaning,
spot cleaning or wiping with a damp cloth
should help improve the appearance. Most
soiling enters the carpet from the kitchen
area or any other smooth floor area such as
wood or tiled rooms. Effectively the carpet
acts as a mat and wipes onto the carpet by
direct contact with footwear as well as
carrying charged particle soiling from around
and under the foot which is more difficult to
remove. Soiling coming in from outside is
best removed by wiping footwear well or
removing outdoor shoes at the door. It is
easier to keep soiling out than to remove it
once it is in the carpet.
Heavy soiling will require professional
cleaning. All fabrics will fade to some degree
if exposed to direct sunlight.
Dyes from a number of sources, such as
newspapers, jeans etc could stain your
upholstery if placed on the upholstery when
either the upholstery or other item is damp. It
isn’t alway easy to avoid that from
happening, however, proper ventilation can
help. Try to keep pets off the upholstery and
be careful of sharp objects such as belt
buckles, toys and watch straps snagging the
fabric. If snags do occur, carefully cut off the
loose ends with scissors or tuck back in - do
not pull them under any circumstances.
When to have it professionally cleaned:
WINTERISATION AND STORAGE
If the carpet is never used soiling is present
in the atmosphere which settles onto the pile
and this will still affect the carpet which is
why periodic cleaning remains necessary no
matter what the levels of usage are. Soiling
from kitchen areas is generally more sticky
and since polypropylene fibres are oliophilic
(hold onto oil based soiling) they require
specialist chemicals and knowledge that a
true professional carpet cleaner will use to
remove that type of soiling and to help keep
the carpet in pristine condition. We require
the carpet to be cleaned a minimum of once
every 2 years and on some light shades it will
require cleaning more frequently. Stain
resistance does not stop a carpet becoming
soiled but it does make it much easier to
remove soiling and staining compared to if it
was not a stain resistant fibre.
Mattresses are made from fire retardent
fabric and are a C.M.H.R foam encapsulated
sprung unit. It is recommended that
mattresses be stored on edge during winter.
Try to keep your cushions away from direct
sunlight.
Curtains
It is recommended that the curtains in your
caravan are washed on a delicate cycle at
30°C. This will not damage the clip glides.
Shrinkage may be caused should you decide
to dry clean your curtains.
Curtains should not be left closed during
daytime otherwise some fading will be
experienced.
SHOWER TRAYS, SHOWER ROOM
AND WASH BASIN FITTINGS
Only clean your shower tray using soap and
water. Do not use chemical based cleaning
agents as this will attack the material.
Upholstery
Remove dust on a regular basis with your
vacuum’s upholstery or drape attachment.
Try to avoid brushing fabric covers because
that can damage the pile.
CLEANING OF ALL TAPS
It is recommended that a non-abrasive damp
cloth be used for cleaning the taps and
showers.
Only use an upholstery brush on the
upholstery, never use any other type of brush
10-3
CARE OF YOUR CARAVAN
WATER CONTAINERS
(iii) Fill the system by using the pump with a
disinfectant / sterilising solution. (Check
that the solution at full strength appears
at all taps/showers). Allow to stand for
the recommended period of time.
(iv) Drain the system down completely.
(v) Thoroughly clean the outside of all taps/
connectors with a cloth soaked in the
disinfectant / sterilising solution.
(vi) Flush the system through with clean
drinking water until no traces of
disinfectant / sterilising solution can be
detected at any tap.
(vii) After sterilising the system at the start of
the season it is recommended that a
new Ultraflow filter cartridge should be
fitted.
Please note: Suitable sterilising chemicals
are available from your Elddis Retailer,
accessory shop, chemists, or home-brew
shops. It is not, however, recommended to
use bleach or sodium met bisulphide.
(i)
All water remaining in any water
container should be disposed of so that
the container is empty.
(ii) The outside of external water containers
should be thoroughly cleansed and
washed down to remove any dirt, dust or
other contaminant. Water at a suitably
hot temperature containing an
appropriate detergent is recommended
for this purpose. Water should then be
put into the container, swirled round,
then emptied out.
(iii) All containers should then be totally filled
with water containing an appropriate
disinfectant / sterilising solution and
allowed to stand for the recommended
contact time (e.g. Milton for 15 minutes).
(iv) The solution should be emptied from the
container.
(v) The opening of any container should be
cleaned thoroughly with an appropriate
pre-prepared wipe impregnated with a
disinfectant / sterilising solution.
(vi) External containers should be inverted
whilst stored overnight (if possible).
(vii) Containers must be filled with mains
water only and mains water only should
be used for the above cleaning
procedure.
(viii) On no account should garden hoses be
used to fill water tanks.
THETFORD TOILET
WARNINGS
• Cold Weather Use - to prevent freezing
during cold weather use, add
antifreeze to the toilet system fresh
water tank. Use a non-toxic (propylene
glycol) type of antifreeze. Refer to
chart on container to obtain level of
protection.
• Warmer weather or longer intervals
between emptying the waste tank may
require additional toilet fluid. Use only
Thetford toilet fluid to achieve the best
results.
WATER SYSTEMS - STERILISATION
Clean the water system at the start and end
of the season with sterilising fluid. When
cleaning it is advisable to use a sterilising
fluid e.g. Chempro SDP or similar.
Please Note: It is recommended that for this
operation the filter is removed as the fluid
reduces the effectiveness of a new filter.
(i) Drain down the system. (Open all taps to
allow air in, enabling the system to drain
quickly.) See Index - Water System,
Draining.
(ii) Remove any water filters fitted, and
replace with a short length of hose or
empty filter cartridge (this will ensure the
filter is not affected by the disinfectant /
sterilising solution).
CAUTIONS
• Never add toilet fluid directly into toilet
bowl.
• Do not use strong household detergents
or cleaners that contain chlorine, solvents
or acid contents.
• High Altitude and Hot Weather Use - with
large temperature differences and
changing heights during towing, over
pressure can start to build up in the
waste holding tank, causing contents to
splash upward upon opening the valve
blade if opened too fast.
10-4
CARE OF YOUR CARAVAN
CHASSIS MOUNTED SPARE WHEEL
CARRIER
Tyre Wear and Damage
The legal requirements for tread depth on
motor vehicle tyres apply also to caravans.
Similarly, it is not permitted to mix cross-ply
and radial tyres on the same axle. A
redundant tyre must be replaced by one of
the same size and construction. Wheels
should be changed round occasionally to
equal wear and prolong the life of the tyres. A
tyre should be renewed if a blister, rupture or
cut exposing the casing is detected. If the
tyre has suffered a violent impact e.g. against
a kerb, it should be examined by a specialist
as soon as possible.
To gain access to your spare wheel lift the
spare wheel carrier up and lift up the locking
mechanism. Then move the mechanism to
the horizontal position and the spare wheel
carrier will be free to move over the
mechanism and allow the spare wheel to
drop to the floor to be removed.
To replace the spare wheel simply reverse
the operation making sure that the quick
release mechanism has been fully pushed
down to create a positive lock. The carrier is
of extra strong, lightweight construction and
zinc plated for all weather protection. It is
easy to fit and accepts all conventional wheel
sizes.
CHANGING A WHEEL
Whenever road wheels are removed and refitted, they must be tightened using a
calibrated Torque Wrench set to 102Nm for
steel wheels and 130Nm for alloy wheels.
Only use the wheel bolts supplied with your
caravan. If you need to replace these bolts
you should obtain bolts from an approved
Elddis Retailer.
The bolt fixings should be tightened in the
sequence shown in the diagram below. Do
NOT simply tighten clockwise or anti
clockwise. Remember to over tighten is just
as dangerous as to under-tighten, as this can
distort the wheel rims. Avoid the use of power
wrenches. Wheel bolts should NEVER be
lubricated.
TYRES
Please refer to your Technical Data sheet
provided with your customer information pack
for information regarding tyre pressures and
axle loads.
Alloy wheel bolts can be used to fit the steel
wheel until the alloy wheel is ready for
refitting.
Never use steel wheel bolts to fit an Alloy
wheel.
Pressures
It is customary for manufacturers to mark
tyres with load and inflation data. This
information relates to the use of the tyre on
cars. It is dangerous to drive with under
inflated tyres. The pressures (cold)
recommended by the manufacturers should
be regarded as a minimum. Pressure checks,
including those on the spare tyre, should be
made with the tyres cold and using an
accurate pressure gauge. The checks should
be carried out before each journey and at
regular intervals during storage.
10-5
CARE OF YOUR CARAVAN
The corner steadies must not be used to jack
up the caravan. They can be lowered to
touch the ground only as a safety measure to
stabilise the caravan.
(i) Apply the handbrake fully as for parking.
Do not forget to give the caravan a slight
rearwards push to stop the reversing
lever collapsing.
(ii) Slacken off the wheel bolts on the wheel
to be changed.
(iii) Ensure all corner steadies are in the up
position before commencing jacking of
the caravan.
(iv) With a suitable jack, jack up the caravan
under either the axle tube or the axle
mounting plate.
Please note: Do Not Use The Chassis As A
Jacking Point. If there is lack of ground
clearance because of a flat tyre, gently move
the caravan onto some ramping boards.
(v) Support the weight of the caravan with
the jack and for added safety lower the
front and rear corner steadies on the
side of the flat tyre. Then remove the
ramping boards.
(vi) Remove the wheel bolts and remove the
wheel.
(vii) Before fitting the wheel, examine it for
distortion or other damage. Ensure that
all mating surfaces are clean and dry,
including bolt/nut seats.
(ix) After the bolts have been screwed in as
far as possible by hand, each bolt should
be tightened gradually in sequence. Do
not over tighten at this point as the final
tightening should be done with a
calibrated torque wrench. The wheels of
the caravan will not rotate during
tightening as they are held rigid by the
wheel hub brake unit.
(x) Raise the corner steadies.
(xi) Lower the caravan to the ground.
(xii) The wheel bolts should be tightened
ensuring that the torque is applied evenly
around the wheel. Using a suitable torque
wrench, sequentially tighten the steel
bolts to a torque of 102Nm for steel
wheels and 130Nm for alloy wheels
following the sequence stated above.
IMPORTANT
•
•
•
•
The torque settings should be rechecked after 50 km (30 miles).
Do not loosen the wheel bolts to carry
out this operation whilst the road
wheel is supporting the weight of the
caravan.
Wheel bolts should NEVER be
lubricated.
NB: If you upgrade from steel to alloy
wheels you must ensure you use the
correct bolts for the new wheel.
JACKING
Under no circumstances should the corner
steadies be used to jack up the caravan.
When it is necessary to jack up, use a bottle,
screw, trolley or scissor type jack, one with an
axle shaped head is recommended.
Place the jack plate under the axle tube as
near as possible to the main longitudinal
member. The maximum mass which the
jockey wheel and its clamping mechanism are
capable of withstanding is 150kgs.
LUBRICATION
Please note: Always Use the Correct Bolts to
Secure the Wheel - Check with the dealer if
unsure.
•
•
Please note: A corner steady brace is not to
be used for the next step.
•
•
•
•
(viii) Insert the wheels bolts.
10-6
Lubricate the Jockey Wheel
Lightly oil the wheel axle and screw
thread.
Lubricate the Brake Linkage
Lightly oil all moving parts.
Lubricate the Corner Steadies
Lightly oil the screw and pivot pins.
CARE OF YOUR CARAVAN
THE ALKO CARAVAN CHASSIS
galvanising spray obtainable from vehicle
accessory outlets.
Chassis members
Damage to chassis members through impact
etc. must not be straightened or welded.
Damaged chassis members must be
replaced.
The recommended tow vehicle coupling
height is 415 +/- 35mm from the ground to
the centre of the ball.
Manufactured from high quality steel, the
chassis has extra deep sections to provide
strength at points of maximum stress. Large
elongated holes are punched in the
longitudinal and towbar, (‘A’ frame) members,
to reduce weight to a minimum. Each hole
incorporates a return flange to maintain the
required strength and provide rigidity in the
extra deep sections.
Drilling or welding of parts or
accessories
This chassis is designed and built to precise
tolerances and must not be drilled or welded.
Independent suspension
The ALKO rubber suspension is designed
and developed to suit all types of road
conditions and is maintenance free. Three
rubber elements are contained within a
hexagonal axle tube. These provide
suspension and have inherent damping
characteristics. (Only the hubs and wheel
brakes require attention - see axle booklet
Part No. 580458).
The chassis frame is of a bolted construction
which, should the need arise, allows
replacement of individual parts.
The chassis is Hot Dipped Galvanised. This
is regarded as one of the best forms of
corrosion protection. It does however require
minimal maintenance in certain
circumstances.
Coupling head
The ball couplings are entirely automatic in
operation and designed for one hand
operation to suit the 50mm international ball
recommended by the British Standards
Institution, National Caravan Council and the
Society of Motor Manufacturers and Traders.
When new the chassis is of a bright and
shining appearance. As the galvanising cures
during the initial 2 to 3 month period, this will
gradually change to a medium to dark grey
colour. This grey finish is the ideal, giving the
correct protective coating. During this curing
period the surface should be protected to
avoid possible wet storage stain, in the form
of a soft, light coloured, porous, oxidation
layer. If the chassis members are in contact
with any salt deposits from roads this should
immediately be washed off with a high
pressure washer. Salt attracts moisture
allowing the surfaces to remain wet, this
prevents curing and also allows formation of
wet storage stain.
Secondary braking (Breakaway
cable)
Uncoupling
Having lowered the jockey wheel to the
ground, operate the handle as previously
described. Lift the coupling clear of the
towing ball either manually or by operating
the telescopic jockey wheel.
Brake drum/hub assembly
It is recommended that the chassis be
washed off, using a pressure washer on an
annual basis (particularly after winter usage)
to avoid undesirable build up of salt and dirt
deposits.
The Euro Axle fitted to your caravan comes
complete with maintenance-free wheel
bearings greased and serviced for life.
Adjustment is not required during the design
life of the sealed bearing (100,000 km).
The galvanised chassis should not be
painted or subjected to any other protective
treatment.
CAUTION: If replacement of the brake drum
or shoes is required, this must be carried out
by authorised AL-KO Service Centres.
Specialist tools and equipment are required.
The rear hexagonal bolt covered by a black
plastic cover must NEVER be touched.
Should the galvanising become superficially
damaged exposing the steel core, this should
be cleaned and treated with a cold
10-7
CARE OF YOUR CARAVAN
Operating instructions
1
Stabiliser Unit:
•
2
To operate the Stabiliser (once coupled
to the towball), simple press the stabiliser
lever down as far as it will go (Fig. 4/Item
2).
Fig 1
Coupling handle (Fig. 1/Item 1), Stabiliser
Lever (Fig. 1/Item 2)
Fig 4
The Stabiliser lever (Fig. 2/Item 2) must be in
the uppermost position (open).
Fig 2
Uncoupling
•
The friction pads are pressed against the
towball and hence generate a stabilising/
damping force. These pads are therefore
subject to wear over time, however they will
have a long service life (circa. 30,000 Miles),
provided they are well maintained and kept
free of grease/dirt.
Fig 3
Checking the efficiency of the left/right
friction pads:
Coupling
•
Pull the stabiliser lever handle up as far
as it will go, open the coupling handle
and lift the AKS 3004 from the towball.
With larger nose loads, coupling and
uncoupling can be made easier by using
the jockey wheel to assist lifting.
Pull the coupling handle (Fig. 3/Item 1)
up in the direction of arrow. The coupling
mechanism has an open position ie. as
long as the AKS 3004 is not placed on
the ball, the handle will remain open. Put
the opened coupling onto the clean
towball. The handle must now make an
audible click and return to the flat
position.
1) Couple up AKS 3004
2) Open Stabiliser lever (Fig. 5/Item1).
WARNING: The coupling is correctly
engaged when the green edge of the
safety indicator button is visible (Fig. 4/
Item 3).
WARNING: Always ensure that the jockey
wheel is fully raised and secure before
commencing any journey.
Fig 5
10-8
CARE OF YOUR CARAVAN
3) Close Stabiliser lever until resistance is
felt (ie friction pads are in contact with the
ball but not yet under pressure).
Noises whilst driving
As a rule, the friction pads of the AKS 3004
do not make a noise during driving. Any
clicking, creaking or squeaking noises that do
arise may be due to the following:
4) If the arrow on the arm (Fig. 5/Item 4) is
before or on the marked area (Fig. 5/Item
2) the friction pads are still as new (See
A)
a) Foreign bodies or dirt between the friction
pad and tow ball. b) Dry operation of the
drawshaft inside the overrun device. c) A
detachable towball which has too much
play in the locking mechanism.
5) The arrow on the arm should lie between
the marked area on the soft dock (See B)
6) If the arrow on the plate reaches or
passes the marked area on the soft dock
then the friction pads need replacing
(See C).
Remedial Action
a) Clean the tow ball and friction pads by
lightly rubbing the surface (100-120 grit
emery paper)
It is not necessary to adjust the friction pads
b) Lubricate the drawshaft sleeve via the
grease nipples. In addition, push the
gaiter forward and grease (DIN 51 825
KTA 3K) the exposed part of the shaft
(Fig, 7).
Manoeuvring operation
For easier manoeuvring (on campsites etc),
pull the stabiliser lever to the ‘up’ position.
Please do not use the stabiliser lever as an
manoeuvring handle. Please use the handles
on the Caravan or fit the AL-KO manoeuvring
handle to your jockey wheel (available
separately).
c) Visit a specialist workshop to have the
ball holding area checked for damage
and the locking mechanism for function.
If necessary, change the towball.
1) During opening or
closing, the AKS
must only be
operated by one
person.
2) Press stabiliser
lever down by hand
force only DO NOT
use your foot or an
extension bar, this
will damage the
components (Fig.
6).
3) When opening or
closing the
stabiliser lever,
please ensure your
hand does not
touch the coupling
Fig 6
handle - you may
accidentally trap
your fingers! (Fig. 6).
Fig 7
Storing
To reduce the possibility of contamination of
component parts of the AKS 3004 the
stabilising handle should be closed.
Towing ball
The automobile towing ball should measure
50mm maximum and 49mm minimum
diameter (DIN 74058). If the ball is below
49mm diameter it should be replaced
immediately.
10-9
CARE OF YOUR CARAVAN
Overrunning device
Jockey wheel
The device housing is packed with grease on
assembly, but will require periodic
maintenance to ensure smooth operation of
the braking system.
Lubricate wheel and screw thread
periodically with grease.
Brake linkage
All moving parts should be lubricated
periodically to ensure their satisfactory
operation.
1) Regrease the shaft bearings via the
grease nipples provided at 3000 mile
intervals, and before storage.
Corner steadies
2) Ensure correct functioning of all pivot
pins and levers and oil regularly.
The screw and pivot pins should be
lubricated periodically to ensure their
satisfactory operation.
3) Ensure correct functioning of handbrake
ratchet and oil regularly.
Braking system adjustment
lever
Fig 8
embossed on the backplate until there is
resistance in the wheel rotation (Fig. 9).
(At 500 miles, then every 3,000 miles or 1
year)
•
Ensure the towing shaft with coupling
heads is pulled fully forward (Fig. 8).
•
Release the handbrake to the fully off
position. If the handbrake will not go down
the whole way because of the fairing or
any other obstruction; then the fairing
must be cut away and/or the obstruction
removed to achieve this desired position.
It will not be possible to set up the braking
system properly when the handbrake is
not in the fully off position (Fig .8).
•
Jack up one side of the caravan (see
Jack Operation Instructions).
•
Remove the inner plastic bung from the
backplate to expose the ‘starwheel’
adjuster access (Figs. 8 & 9).
•
Slacken off the starwheel adjuster until
the road wheel turns freely in the forward
direction (Fig. 9).
•
Always rotating the road wheel in the
forward direction - never backwards;
adjust the starwheel with a suitable
screwdriver, in the direction of the arrow
•
Check the adjustment at the end of the
brake cable where it is secured to the
abutment (bracket) welded to the centre
of the axle. When the inner cable is
Fig 9
10-10
CARE OF YOUR CARAVAN
pulled out it should extend
between 5 and 8 mm (Fig.
8). (On tandem axles a
double abutment is fitted to
the front axle only).
•
Repeat for other wheel or
wheels.
•
On tandem axles the brake
cables from the rear axle
should pass over this axle
and cross over each other
before being connected to
the abutment on the front
axle.
•
Ensure the balance bar
(compensation) is being
pulled evenly. This bar (double on
tandem axles) should always be
paralleled with the axle tube when pulled
(Figs. 8 & 10). Adjust M8 lock and ball
nuts, if necessary, to achieve correct
parallel position (Fig. 10).
•
•
•
•
Check the brake rod support bracket,
(fixed to the floor) is supporting the brake
rod evenly. The brake rod must always
run straight, never bent or curved under
any fittings. On tandem axles, using the
double balance bar, a brake rod support
tube (Part No. 228827) must always be
fitted on the end of the brake rod,
passing through the centre aperture on
the abutment.
Remove the slack in the brake rod by
adjusting the long ball nut, rear of the
balance bar, ensuring the overrun lever
makes contact with the end of the towing
shaft.
Fig 10
give 1mm of clearance on the spring
cylinder. This cylinder (the energy store
for the handbrake operation) must be
able to rotate only, not slide on the brake
rod.
(See Fig. 10). If the overrun assembly is
fitted with a gas strut handbrake then no
spring cylinder is fitted - therefore ignore
this paragraph).
•
Correct adjustment of the linkage is
checked by operating the handbrake
lever so that when the second or third
tooth is engaged, a slight braking force is
felt on the road wheels.
•
Over adjustment of either the wheel
brakes or linkage, will result in difficult
reversing causing the wheels to ‘lock-up’.
•
When parking, the handbrake lever must
always be engaged into the fully upright
position (90°). This is to compress the
spring within the spring cylinder and
thereby create an energy store, which will
automatically engage the brakes further
should the caravan move.
Over adjustment to the long ball nut (Fig
10), could induce movement of the inner
brake cable, reducing the effective
clearance of the brake shoes. If the over
run lever will not make contact, it is
possible the two lock nuts, forward of the
spring cylinder, are incorrectly adjusted.
Loosen the nuts and adjust the brake rod
as above (Figs 8 & 10).
If difficulty is experienced in this
operation, try easing the caravan
backwards with one hand while engaging
the handbrake fully with the other. This
manoeuvre should not be attempted on a
rearwards facing slope. In this case
wheel chocks should be used combined
with the handbrake.
Adjust the two locking nuts, forward of
the spring cylinder (Fig. 10), (on some
chassis a single Nyloc nut is used) to
10-11
CARE OF YOUR CARAVAN
•
Finally, if the alloy road wheels have
been removed, re-tighten using a
calibrated Torque Wrench to 130 Nm
(Newton Metres) (96 lb-ft) - on all M12
wheel bolts - in sequence, i.e. North,
South, East, West not clock or
anticlockwise.
Chassis Lubrication Points
WARNING: The torque settings should be
rechecked after 50km / 30 miles. Wheel
bolts should never be lubricated.
Fig 11
In order to operate the ALKO braking system
correctly adequate traction of caravan wheels
is required when reversing. Therefore surface
conditions that would result in a lack of
traction should be avoided. Example: Peas,
shingle/loose gravel.
1. Grease the drawbar in the area of the
bellows.
Care should be taken when traversing ramps
or other obstacles in order to prevent
damage to the caravan under gear. When
approaching such obstacles reduce towing
speed appropriately.
3. Grease the pivot bolt of the overrun lever
and handbrake levers through the grease
nipple.
2. Grease the bearing bush through the
grease nipples on the housing and the
cartridge.
4. Grease the joint of the brade rod and
fitting.
5. Oil the joints of the spring cylinder in the
handbrake lever.
Lubricant type: Multi-purpose grease to DIN
51825 KTA 3K4.
10-12
STORAGE
CARAVAN COVERS
STORAGE
Caravan covers may be used to protect your
new Elddis caravan provided that the cover
used is of a breathable type.
LONG TERM & WINTER STORAGE
If the caravan is to be stored for any length of
time, especially over the winter period, the
following operations are recommended:
(i)
(ii)
Lower the TV antenna and ensure the cover
is well tied down to avoid the cover being
punctured.
Ensure all windows, roof lights,
habitation and exterior locker doors are
closed firmly and locked.
Your caravan must be ventilated every 4 to 6
weeks if it is to be stored with a cover in
place.
Remove all soft furnishings which could
be affected by damp conditions.
POWER DRAIN
(iii) Clean the caravan inside and out as
detailed in the previous section.
Ensure that the leisure battery is fully
charged before placing the vehicle into
storage.
(iv) Drain the water system (see Water
system).
Once is storage disconnect the battery.
(v) For winter storage and to prevent frost
damage all taps must be left in open
position. For those caravans with lift up
taps please ensure the taps are left in
the central position.
Check the battery state every 2 months, if the
terminal voltage drops below 12.07V then recharging is necessary.
Charging should be carried out in a cool, dry,
well ventilated area.
(vi) All blinds and flyscreens should be left in
the retracted position. Check all fixed
ventilation apertures are not obstructed.
Do not place the battery onto cold surfaces
such as concrete as this will affect the
battery’s ability to charge.
(vii) Ensure that the refrigerator/freezer
compartment doors are left open during
storage.
This will depend on your leisure battery’s
capacity, age and state of charge.
(viii) Check that the site you have chosen to
store the caravan is open, fairly high and
dry and if possible not exposed to gales
etc. If this proves impossible it is
recommended that the caravan chassis
is anchored to the ground.
Should the caravan be stored for a prolonged
period of time it is strongly recommended
that the caravan is fully serviced before the
commencement of use. Your retailer will
ensure that your caravan is safe, secure and
ready for your enjoyment.
(ix) Jack up the caravan (use bottle or screw
jack, do NOT use the corner steadies)
so that the wheels are clear of the
ground.
Please note: Caravans stored for any length
of time should not have the handbrake or
brakes applied. The wheels should be
chocked or wedged and the handbrake
released. The hitch head should be checked
to see that it is fully extended and that there
is no load on the braking system. It is
recommended that you place a bowl of salt
within your caravan to absorb any moisture
during the winter months.
(x) Support the caravan axle with wooden
blocks, axle stands or similar so that
when the jacks are removed the wheels
remain clear of the ground. Lower the
corner steadies to ‘just’ site the caravan.
Cover the tyres to prevent deterioration.
Release the handbrake.
(xi) Security: Lowering and locking the
corner steadies and removing the
wheels will reduce the risk of caravan
theft.
11-1
STORAGE
11-2
WARRANTY
CARAVAN WARRANTY COVER
Ten year body integrity warranty
Introduction
At Elddis we are confident that our new
caravans are engineered using the latest
manufacturing techniques and advanced
materials technology ensuring that, when
buying one of our products, you are buying
the very best. We extend this philosophy to
our customers by offering long term peace of
mind and reassurance through our extensive
warranty cover.
Your warranty cover commences on the day
your new caravan is purchased and
comprises two key elements:
1. Three year manufacturer’s warranty
2. Ten year body integrity warranty
Elddis products are covered against water
ingress damage for 10 years from the original
date of purchase of a new product. (6 years
for subsequent owners from the 1st owners
original date of purchase). This applies to
water ingress through any permanently
sealed seam joints.
In order to comply with the terms of the above
cover the following conditions must be met:
Scope
This applies to all new Elddis products
manufactured from 2012 model year onwards.
Three year manufacturer’s warranty
Year 1 warranty - Covers all original
components, including permanently fitted
equipment forming part of the original product
specification.
Year 2 and 3 warranty – Covers all original
components, including permanently fitted
equipment forming part of the original product
specification, with the exception of the
following items:
• Microwave
• Tyres
• Batteries
• Windows and glass
• Exterior paint work
• Soft furnishings, carpets and floor
coverings
• Entertainment equipment
• Fuses and LED lights
• Exterior panels and trims
• Plastic products including A-frame covers,
wheel spats and shower trays
• Minor adjustment of blinds, hinges,
catches, stays and doors
• Chassis components (serviceable parts)
• Exterior decals
• Normal wear tear/servicing items and
other components subject to routine
maintenance.
• Ironmongery
Reporting a fault
In the unlikely event that you experience a
problem with your caravan please contact
your retailer.
It is with the retailer that your contract of sale
exists and consequently they have the
responsibility to ensure any complaints and
warranty issues are addressed. Any approved
Elddis approved Retailer / Service Centre or
NCC Approved workshop or NCC equivalent
standard as set out in this handbook may
carry out work at their convenience or
discretion, but are not obliged to do so.
All Elddis products are classed as portable
and therefore all work under warranty requires
the caravan to be delivered and collected
from the selling retailer.
The cost of transporting the caravan by
any means to and from the place of repair
is the responsibility of the owner.
Conditions attached to the warranty
cover
If you have your caravan serviced at an NCC
approved workshop and then warranty work is
required, this work will have to be undertaken
at an Elddis approved Retailer / Service
Centre or NCC Approved workshop or NCC
equivalent standard as set out in this
handbook and an additional charge may be
required to cover the second inspection
• You must retain the original sale invoice
for the caravan.
• All new caravans must be registered with
Elddis within 6 weeks of purchase as new.
Your retailer can forward this information
to us. Please keep us informed of any
name or address changes by using the
Notification of Change to Name and
Address form.
12-1
WARRANTY
•
•
•
•
•
•
The caravan must have an annual
service and damp check carried out by
an Elddis Approved / Service Centre,
NCC Approved Workshop or NCC
equivalent standard as set out in this
handbook. Original invoices and damp
reports must be retained as proof that the
annual services have been carried out in
accordance with our warranty terms.
Service intervals:
a) In years 1, 2, and 4 through to 9 the
service must be completed no more
than 60 days either side of the
anniversary of the date of purchase.
b) In Years 3 and 10 the service must
be completed no more than 60 days
before the anniversary of the date of
purchase.
c) For second owners the service in
years 3 and 6 must be completed no
more than 60 days on or before the
anniversary of the original date of
purchase.
d) No service interval should exceed 14
months.
e) Failure to service the vehicle
within the specified time limits will
invalidate your warranty.
Where an annual service identifies that
repairs are necessary the caravan must
be made available for repair within six
weeks of the date of inspection for the
purpose of carrying out the repair work.
Elddis reserves the right to inspect the
vehicle before work commences.
Work may only be undertaken by an
Elddis Approved / Service Centre, NCC
Approved Workshop or NCC equivalent
standard as set out in this handbook and
only after approval by Elddis (depending
upon individual circumstances).
Elddis will pay the costs of remedial work
to the repairer, only after approved work
has been carried out. The cost of
transporting, towing or moving the
caravan by any means to or from the
place of repair is the responsibility of the
owner.
The Policy is not retrospective and is
applicable to 2012 model year caravans
onwards.
•
No liability will be accepted for any
consequential loss, damage, costs,
expenses or other claims for
compensation arising which were not
reasonably foreseeable by both parties
when the caravan was originally
purchased.
• No liability will be accepted for damage
caused by fair wear and tear, rodent
damage, willful damage, negligence or
abnormal working conditions.
• No alteration may be made to the original
construction.
• In the case of a dispute Elddis will
appoint an independent arbitrator. Elddis
will pay for the costs of arbitration,
subject to the owner paying a £250
deposit.
• If the arbitrator finds in favour of the
customer, then the deposit will be
returned. If the arbitrator finds in favour of
Elddis, the customer will lose their
deposit.
• Where the arbitrator awards a sum of
money less than an offer made by Elddis
which has already been rejected by the
customer, then their deposit is forfeited.
• In all cases the arbitrator’s decision is
final and both parties must agree to abide
by the decision.
Elddis reserve the right to inspect the
caravan at any time.
Exclusions
Warranty cover is not given for caravans if
they have been used under any of the
following circumstances:
•
Used for hire.
•
Used as a permanent residence
•
Towed behind a commercial vehicle
•
Used for racing or time trials
•
Damage resulting from freezing, accident
or fire damage
Mains electrics
It is recommended that you have your mains
electrics system inspected by a NICEIC
approved contractor every 3 years.
12-2
WARRANTY
Transfer of ownership
NON WARRANTY REPAIRS
If you purchase this vehicle as a used vehicle
it may be possible to transfer the unexpired
term of the warranty cover (up to a maximum
of six years commencing at the original date
of purchase from new). The warranty cover
for a used vehicle commences from the
original date of purchase from new and is as
follows:
Should you require any replacement parts for
your caravan it is necessary that you contact
the Retailer from whom you purchased the
caravan or any Elddis approved Retailer and
give the following information, which will help
in identifying the required component:
(i) Model and make of caravan
(ii) VIN number
1. Three year manufacturer’s warranty
(iii) Description of required part
2. A maximum of six years’ body integrity
warranty
(iv) Photograph, size or diagram of required
part
The warranty is subject to the usual terms
and conditions’ set out in the handbook and
is only transferable on payment of a £50
administration fee. Full documentary
evidence that the caravan has been serviced
annually should be provided at the time of
transfer, in accordance with the terms and
conditions of the warranty stated in the
handbook. Transfer of ownership must be
completed within three months of change of
legal ownership. Please complete the
Notification of Change of Ownership form in
your handbook.
Please note: All parts must be ordered and
supplied through an approved retailer.
REMEDIAL WORK
Elddis, together with its suppliers is
continually undertaking extensive research
into testing, remedial work procedures and
materials such as sealants, adhesives,
gaskets and tapes. Therefore, if for any
reason your new caravan is damaged or
requires remedial work then only an
approved Elddis Retailer or Service Centre
should undertake such work.
This warranty does not affect the purchaser’s
statutory rights. The warranty shall be
governed and construed in accordance with
the laws of England and the parties
irrevocably submit to the exclusive
jurisdiction of the courts of England.
All such work should be undertaken using
only approved Elddis genuine parts,
recommended sealant and following Elddis
procedures. Elddis will also undertake to
supply certain specialist repairers with the
necessary spare parts. In this case, your
selected repairer must contact the PARTS
DEPARTMENT with all enquiries.
For second owners the service in years 3 and
6 must be completed no more than 60 days
on or before the anniversary of the original
date of purchase.
12-3
WARRANTY
12-4
CARAVAN CONSTRUCTION
WINDOWS
CARAVAN CONSTRUCTION MAIN COMPONENTS
Windows are all of a double glazed acrylic
construction and the door frames are
extruded aluminium.
The following is a brief description of the
main components used in your caravan.
More comprehensive descriptions can be
found in the equipment manufacturers
literature held in the Owner’s Information
Pack.
INSULATION
Elddis caravans are built to comply with
grade 3 thermals insulation in accordance
with the European Standard BSEN 1645 part
1. This states that an average temperature
difference of at least 35ºC between the inside
and outside temperatures should be
achieved when the outside temperature is 15ºC and an internal temperature of 20ºC.
ALKO CHASSIS
Manufactured from high quality steel, the
chassis has extra deep sections to provide
strength at points of maximum stress. Large
elongated holes are punched in the
longitudinal and towbar, (‘A’ frame) members,
to reduce weight to a minimum. Each hole
incorporates a return flange to maintain the
required strength and provide rigidity in the
extra deep sections.
FRONT PANEL AND GAS BOTTLE
LOCKER DOOR
The front panel and gas locker door are
constructed from ABS plastic for strength and
lightness.
The chassis frame is of a bolted construction
which, should the need arise, allows
replacement of individual parts.
AWNING CHANNEL
Each caravan is fitted, as standard, with an
awning channel as an integral part of the
near- and/or off-side aluminium roof and
body side moulding. If it is found necessary
to fit additional attachments, care must be
taken to ensure that any holes which are
drilled in the outside of the body are correctly
sealed.
BRAKING SYSTEM
The Braking System comprises a rod
operated overrunning device with expander
mechanism and adjuster box. An automatic
reversing system with a spring loaded
reverse lever is attached to the adjuster box.
The system also incorporates a link device,
which gives added safety to the handbrake
operation when parking on a reverse slope or
steep hill. Brake adjustment instructions are
given in the maintenance section of this
guide.
SOLID CONSTRUCTION BODY SHELL
Elddis Caravan Bodies are constructed from
the highest quality materials. The fully
insulated floor is a constructed timber frame
with plywood internal floor and a GRP
underskin for added water resistance and
insulation laminated together for strength.
The walls comprise an insulated foam
sandwich having pre-coated aluminium
exterior surface and vinyl coated plywood
internal finish. Wooded framing is positioned
within the sandwich to add strength. The
latest technology is used to produce the
extremely well insulated and robust, yet
lightweight sections.
13-1
CARAVAN CONSTRUCTION
13-2
EQUIPMENT LIST
EQUIPMENT LIST
AVANTE
CHASSIS
ALKO
SPACE HEATER
WHALE MK 4 SPACE HEATER
WATER HEATER
WHALE EXPANSE 8 LITRE WATER HEATER
HOB
THETFORD ASPIRE 2
GRILL
THETFORD ASPIRE 2
COOKER
THETFORD ASPIRE 2
REFRIGERATOR
DOMETIC 8 SERIES
MICROWAVE
DAEWOO
TAPS
CARAFAX MIXER TAP L240/L120
TOILET
THETFORD
WATER FILTER / PUMP
WHALE
CONTROL PANEL
WHALE IVAN
12V READING DOWN LIGHTS
BCA EYEBALL LED
LIGHTS RIGID LED
ZODION
RECESSED LED LIGHTS
DREAM LIGHTING
14-1
EQUIPMENT LIST
14-2
ELECTRICAL DRAWINGS
WIRING DIAGRAM - AVANTE
15-1
ELECTRICAL DRAWINGS
ROAD LIGHTS - AVANTE
15-2
GENERAL QUESTIONS
GENERAL QUESTIONS
Q: What is SoLiD construction?
A: SoLiD construction is unique and our jointing system, coupled with Henkel’s tried and tested
structural bonding adhesives, spreads the stresses and strains evenly across all joints and
creates an impervious barrier to water ingress.
Q: Where Can I Obtain Your Latest Brochure?
A: Our latest brochures are available from Approved Retailers or can be viewed and printed from
the download section on our website www.elddis.co.uk. A request form can also be completed
should you wish to receive a printed copy of our latest brochures.
Q: Why Is the Handbook Not Specific To My Model?
A: Many of the components used in the manufacture of our caravans are identical throughout our
model ranges, so we produce a generic handbook, which covers all models manufactured for
that season. If the literature supplied with your caravan does not answer your question then
please contact your Retailer for further assistance.
Q. I Require Technical Or Other Information, Who Can Help Me?
A. The majority of information you require is available through your Elddis Retailer.
Q - Can You Tell Me The Second Hand Price Of My Caravan?
A - As a manufacturer we are not involved in the second hand market. You should contact a
Retailer, The Camping and Caravanning Club and/or The Caravan Club. They should be able to
give some indication of market value.
Q: How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I
Do If It Starts?
A: Elddis has extensively tested our caravans and we are confident of their stability. However,
many other factors can influence your towing unit. When loading your caravan put heavy items
low down and mainly over the axle(s). You should not stow tins, bottles or heavy items in
overhead lockers, during towing. Everything else should be distributed evenly around your
caravan, front and back, and each side of the centre line. Should snaking start, if at all possible
don’t brake and don’t compensate by steering into the swings. Just ease up on the accelerator
and allow your speed to gradually decrease until the snaking subsides.
Q: What Is The Correct Awning Size For My Caravan?
A: Ground to ground awning measurements for Elddis caravans can be found by looking in the
latest model section, the Product Archive section on our website, or by referring to the relevant
Technical Data Sheet. However, we advise you verify this information by threading a piece of
string through the awning channel from ground to ground, and then by measuring the string.
Your awning manufacturer will then advise on the nearest size of awning appropriate for your
measurement.
Q: Can I Fit A Bicycle Rack?
A: Yes contact your Elddis Retailer for details of our recommended bike rack.
Q: Can I Fit An Air Con or Top-Box?
A: No.
16-1
GENERAL QUESTIONS
Q: My Interior Lights Are Not Working, What Do I Do?
A: It is possible that all of the 230V mains electrical equipment may not be operated
simultaneously. Check fuses, battery connections and power supply (master light switch). Refer
to your Retailer for further assistance. PLEASE NOTE: The internal lights in your caravan will not
operate whilst the caravan’s electrical hitch cables are connected to a towing vehicle with the
engine running.
Q: Where Can I Get Spare Parts For My Caravan?
A: Retailers will be able to source most parts you require. For details of your nearest Elddis
Retailer please refer to our Find A Retailer section on our website, or call 0371 964 2113 for
assistance.
Q. How Many Years Will Spare Parts Be Available For My Caravan?
A. Elddis will endeavour to supply spare parts for a caravan, for at least 8 years from new.
Q. What If The Parts Are No Longer Available?
A. Where an original part is no longer available, whenever possible we will suggest a suitable
alternative if it is available.
Q. Who Can Carry Out Warranty Work On My Caravan?
A: Your supplying Retailer is obliged to undertake your warranty work. However, any Approved
Elddis Retailer or Service Centre, NCC Approved Workshop or NCC equivalent standard as set
out in this handbook can undertake the work, but this is at their discretion. We will also accept
services completed by a NCC approved service centre, but they will not be able to undertake
warranty work if they are not approved by Elddis.
Q. Why Don’t You Stock Parts At The Elddis Factory?
A. Due to the volume of models we produce it is not possible for us to maintain stock levels of
every individual component used in our manufacturing process. We do stock commonly
requested items, but some items must be made to order.
Q. I Am Having Trouble Booking My Caravan For Its Service, In Line With The
Requirements. What Timescale Is Acceptable?
A. Please refer to the warranty section for the terms and conditions of servicing. We would
recommend that you plan your services in advance in order to meet the requirements.
Q. I Have A Problem With My Caravan, Who Can Help Me?
A. We would always recommend that you contact your supplying Retailer. Your local Elddis
Retailer or Elddis Approved Service Centre may be able to assist. An inspection can then take
place and the necessary course of action agreed.
Q. I Am Unhappy With The Service I Have Received From My Retailer/Service
Centre, Where Do I Go From Here?
A. We would recommend that you write to your Retailer/Service Centre, detailing your problems
and requirements, requesting a response explaining how they will resolve your complaint. A copy
of your letter can also be forwarded to The Elddis Customer Care Department, quoting the serial
number of your caravan and the name of the Retailer/Service Centre. Please be assured that we
will assist your Retailer/Service Centre in resolving any problems.
16-2
GLOSSARY
from the car, the cable will pull the caravan
handbrake on before snapping.
GLOSSARY
13 pin plug
Bunk Bed
The plug used to connect the caravans
electrical system to your towing vehicle to
enable the road lights, refrigerator and
battery charger to operate during towing.
This is a sleeping place, usually higher up
than a conventional bed. Often (but not
always) this can be folded or removed to
provide additional living space.
A Frame
Butane
This is the triangular part at the front of the
caravan’s chassis which is between the main
body and the hitch it is also called the
drawbar.
Is a form of Liquefied Petroleum Gas (LPG)
which normally comes in blue cylinders. This
type of gas is most commonly used in the
UK, although a switch to propane is advised
in severely cold weather conditions.
ABS
This is an acronym for anti-lock braking
system.
Calor
This is the main supplier of propane (red) gas
cylinders and significant seller of butane
(blue) gas.
Actual Laden Weight
This is the total weight of the caravan when
loaded ready for use by the end user.
Campingaz
Aquaroll
This is the trade name of Butane gas.
Brand name used generically for a water
container that rolls so you don’t need to lift it.
Cassette Blind
This is a roller blind which is fitted as part of
the window assembly, often along with a
flyscreen, thus giving a neat installation.
Awning
This is a tent-like structure of fabric over a
supporting framework, which can be attached
to the side of caravan.
Cassette Toilet
A form of chemical toilet found in modern
caravans, where the waste holding tank can
be accessed and emptied from, outside.
Battery Charger
This is required to keep a leisure battery
charged. All caravans include a charging
facility which operates via the mains hook-up,
and also has the ability to recharge from the
tow car’s alternator while travelling.
Chemical Toilet
Most modern caravans have them, with more
up market models having a fully plumbed-in
flushing version.
Berth(s)
Control Panel
Sleeping place - Refers to the number of
people a caravan can accommodate for
sleeping.
Used as the description for the panel of
electrical switches and gauges governing
12V and mains electricity systems.
Blown Air Heating
Corner Steadies
A method of heating the living quarters of a
caravan by use of a fan pushing air out
through a number of outlets.
The winding device built into each corner of a
caravan chassis that is used to stabilise the
body once set up on a pitch.
Breakaway Cable
Coupling Head - See hitch.
A thin steel cable linking the caravan
handbrake to the vehicles tow bar - In the
event of the caravan becoming detached
17-1
GLOSSARY
CRiS
Grey Water
This is the Caravan Registration and
Identification Scheme. It is a voluntary
scheme which registers caravans in a similar
manner to how motor vehicles are registered.
Allows you to check the legitimate right to
ownership of the seller of a secondhand
caravan, and helps in the recovery of stolen
caravans.
This is the waste water from sink/shower.
Gross Train Weight
This is also known as Combined Weight. The
maximum permitted weight of an outfit as
specified by the tow car manufacturer.
Gross Vehicle Weight (GVW)
This is the weight of the vehicle laden to its
maximum, as defined by the manufacturer.
See also MTPLM.
Dinette
This is a popular style of seating
arrangement where two seats or settees face
each other across a table.
GRP
Is Glass-reinforced plastic, but more
commonly known as glass fibre (not fibre
glass, which is a trade name).
Earth Leakage Circuit Breaker
ELCB Earth leakage circuit breaker - see
residual current device (RCD).
Handbook
Essential Habitation Equipment
Those items and fluids required for the safe
and proper functioning of the equipment for
habitation as defined by the manufacturer of
the caravan.
This is a owners manual, a guide to the
workings of your caravan.
Hardstanding
This is a pitch which has a hard surface
made of gravel, asphalt, concrete etc, instead
of grass.
Flyscreens
Mesh fittings for windows doors and roof
vents, to keep out insects etc.
Hitch
Free-Standing Table
This is the mechanism which allows a
caravan to be attached to a tow ball.
This is a table which, because of its leg
design, can be used inside or outside.
Hitch Lock
Full Service Pitch
A security device that prevents the caravan
hitch being used.
This is a pitch which has individual provision
for fresh water supply and waste water
disposal, in addition to mains electricity and
in some cases TV aerial connection.
Hook-Up
This is a facility on a pitch for connection to
mains electricity.
Gas Cylinder
Ingress
This is a portable, pressurised container for
the storage of LPG.
The entry of water into the caravan structure.
Gas Cylinder Locker
Jack
Is the compartment on the caravan for the
storage of gas cylinders.
This is a device for raising the vehicle so that
a wheel can be changed, for instance. Not to
be confused with corner steadies which
although they are sometimes referred to as
‘corner jacks’ are steadying, not lifting
devices.
Gas Drop out Holes
These are not part of the ventilation. LPG is
heavier than air, so holes through the floor
below gas-powered appliances allow any
leakage of gas to exit the habitation area.
17-2
GLOSSARY
Jockey Wheel
MIRO - Mass In Running Order
Weight of the caravan equipped to the
manufacturer’s standard specification
including essential habitational equipment.
The small front wheel attached to the
caravan A-frame used to support the forward
end of the caravan, when detached from the
towing vehicle.
MTPLM - Maximum Technically
Permissible Laden Mass
The technical maximum permissible laden
weight of the caravan, this must not be
exceeded.
Kerb Weight
This is the empty weight of a motor vehicle
as defined by the manufacturer.
Layout
National Caravan Council (NCC)
The only trade association representing
manufacturers, retailers and suppliers within
the caravan industry.
This is the interior design and details where
furniture units are placed in relation to each
other.
Leisure Battery
Nose weight
The weight exerted on the tow bar. Special
scales are available from accessory shops
for measuring this weight.
This supplies the power for the caravan
electrical systems and is sometimes called
an auxiliary battery.
Number Plate
Caravans must display a legal number plate
showing the same registration mark as their
towing vehicle.
Levelling
The process of ensuring that a caravan is
level when sited on a pitch. It is important for
comfort and also to ensure the correct
functioning of the fridge and water systems.
Optional Equipment Payload
The payload required for equipment to
enable the caravan to be used for habitation
purposes.
LPG
Liquid Petroleum Gas, i.e. butane or
propane.
Outfit
The caravan and its towing vehicle
considered as a unit.
L-Shaped
This is a term where the seating area of a
caravan is indeed L-shaped.
Owners’ Club
This is a group of people who usually own
the same brand of caravan and enjoy
meeting up for rallies.
Mains Hook-Up
This is a campsite facility where you can plug
into a mains electricity supply.
Payload
The amount you can put into a caravan.
Specifically the difference between the
Maximum Technical Permissible Laden Mass
(MTPLM) and the Mass In Running Order
(MIRO).
Maximum Hitch Height
The maximum height at which the hitch
should be connected to a towing vehicle
Maximum Permissible Towing
Weight
PDI
This is an inspection undertaken by the
Retailer prior to handover to the customer.
This is the maximum weight that the towing
vehicle is allowed to tow.
Maximum User Payload
This is the maximum payload available for
the user.
17-3
GLOSSARY
Pitch
A designated area of a caravan site allocated
for the use of one outfit. Most sites will be
arranged with defined pitches.
Stabiliser
A safety device which helps to prevent
instability, this is done by increasing the
friction between the caravan hitch and the
tow ball.
Propane
Gas used in colder conditions and is usually
supplied in red cylinders.
Steady Winder
A handle for operating the corner steadies.
RCD
This is a residual current device and is part of
the electrical system which will ‘trip’ if there is
an electrical fault.
Torque Wrench
A form of spanner used to set nuts and bolts
to a specified degree of tightness. It is
recommended for adjustment of wheel fixings
on caravans.
Gas Regulator
Safety device fitted between the gas cylinder
and the gas system of a caravan, which
controls the pressure of gas being released
from the cylinder.
Towing Limit
See manufacturer’s braked towing limit and
manufacturer’s unbraked towing limit.
Road Lights
The external lights used while the vehicle is
travelling.
Towing Mirrors
Additional rear vision mirrors added to a
towing vehicle to provide a greater width of
view to see past a caravan.
Roof Lights - See Roof Vent.
Roof Vent
Is an opening unit in the ceiling which lets in
ventilation and light, these vary in size, but
the best ones will have integral blinds and
flyscreens and are also called rooflights.
Train Weight
Semi-Rigid Pipe work
Is water pipes made of a semi rigid plastic
and are infinitely preferable to cheaper
convoluted piping which can act as a trap for
germs and smells.
Is a caravan with two pairs of wheels, on two
axles which are located close together.
These are usually the larger, heavier
caravans, where the second axle helps carry
the greater weight more easily, and also
makes a longer caravan more stable to tow.
See also single axle.
The maximum permissible combined weight
of tow car and touring caravan.
Twin Axle
Single Axle
This is a caravan with a single pair of wheels
on one axle. See also twin axle.
User Payload
The weight of all items carried in the caravan.
Slats
Sometimes used for beds and can improve
ventilation to mattress cushions.
U-Shaped Settee
Usually a reference to seating that literally is
‘U’ shaped.
Space Heater
This is a type of heating equipment for the
living quarters. Modern units fitted offer gas
and mains-operation.
Vehicle Kerb weight
The weight of the tow car often indicated in
the manufacturers specifications..
Speed Rating
This is the maximum speed at which a tyre
may be used, as marked on its sidewall.
17-4
GLOSSARY
VIN - Vehicle Identification Number
This is a unique serial identification number
for a vehicle. All Cars and motor caravans
should carry a VIN. Caravans are not obliged
to, but most of those sold in recent years in
the UK do as a result of the CRiS voluntary
registration scheme.
Warranty
Is the terms and conditions that spell out your
rights with regard to servicing, repair or
replacement of parts as provided by the
manufacturer.
Wild Camping
Term used for staying overnight away from a
campsite. Illegal in many countries, but
permission may be granted by individual
landowners.
17-5
GLOSSARY
17-6
SERVICE DOCUMENTS
SERVICE DOCUMENTS
TOURING CARAVANS - ANNUAL SERVICE RECORD
In order to ensure your warranty remains valid an annual service must be carried out in
accordance with the requirements of this handbook. You are responsible for any charges
incurred for the service of your vehicle. If the annual service is performed by an authorised
Elddis Approved Retailer / Service Centre or NCC Approved Workshop then The Explorer Group
Ltd deems that the service has been performed correctly.
You may choose to have your annual service performed by an unauthorised repairer / service
centre and if you do it will be your responsibility to ensure that the service meets our
requirements.
We will ask you to provide a copy of the following documentation:
•
Damp report
•
Annual Habitation Service check list (to the minimum standard set out in this handbook)
•
Invoice / dated service stamp
If the Annual Service has not been performed in accordance with the requirements in this
handbook your warranty will be invalidated, however this will not affect your legal or statutory
rights as a customer.
Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work.
Minimum service requirements
The service must be undertaken by suitably qualified personnel.
A full damp test check should be undertaken and damp readings recorded.
A service check must be performed to the minimum standards set out below.
Annual Habitation Service check list
UNDERBODY
Item
Condition
Corner steadies, folding step and spare wheel carrier where applicable check operation and lubricate
Under slung tanks and pipes - check condition and security
Body Attachment - check security of body to the chassis
UNDERBODY (Caravans Only)
Item
Condition
Coupling head / Ball acting stabiliser - check wear or damage & lubricate
Nose weight - check & report (best practice)
Coupling head gaiter - check for splits
Breakaway cable & clip - check condition, routing & integrity
Drawbar - check
Jockey wheel - check condition and lubricate
Check chassis condition
Wheels and tyres - check for damage, wear, depths and pressures
(incl. spare)
18-1
SERVICE DOCUMENTS
UNDERBODY (Caravans Only) (continued)
Item
Condition
Remove brake drums - clean & check hub bearings & seals
Clean brake shoes & check condition (incl. springs and expanders)
Brake rods, cables & supports-check operation, lubricate and adjust
Refit brake drums – fit new hub nuts and torque to manufacturers settings,
adjust brakes & check operation
Replace road wheels & torque to manufacturers settings
Handbrake mechanism - check operation, adjust & lubricate
Check self-levelling to manufacturers requirements (where applicable)
ELECTRICAL SYSTEMS
Item
Condition
Check the leisure battery is being charged from both the engine when
running, or with a multi-tester (caravans) and the mains charger
Leisure Battery (if fitted) - check condition of the battery & its compartment
Leisure Battery (if fitted) - check condition, top up fluid if required and
check the charge condition
Interior lighting & equipment - check operation and fuse rating
Awning light - check operation
Wiring earths - check for defects on all ELV circuits (Visual)
LV inlet plug & extension lead – check condition & resistance across pins
Earth Bonding - visual inspection
RCD unit - check operation of RCD test button and operations of MCBs
230V appliances - check operation
Air conditioning (if fitted) - check operation
2 x 7pin plug / 13 pin plug - check condition
GAS SYSTEMS
Item
Condition
Regulator and gas hose - check age performance and security
Perform a gas pressure check
LPG Tank (if fitted) - check security
Flame failure devices - check operation
Gas cylinder - check security
Gas dispersal holes - check they are clear from obstructions.
18-2
SERVICE DOCUMENTS
APPLIANCES (check gas and electric operation)
Item
Condition
Fridge - check operation from 12V, 230V & gas
Hob - check operation
Oven - check operation
Grill and fan - check operation
Fridge - check operation
Water boiler – Check operation
Heater - check operation and top up header tank with anti-freeze
(where applicable), bleed as necessary
WATER SYSTEM
Item
Condition
Water pump & pressure switch - check operation
Taps, pipes and micro switches - check operation
Water filter housing & inline filter - check for leaks & replace filter
where necessary
Water system - check for leaks
Water Tanks (if fitted) - check security of all water tanks including
underslung tanks.
Toilet - check security, operation of flush pump and free from obstructions.
Drain down the system when checks are complete.
VENTILATION
Item
Condition
Rooflights - check all are free from obstructions, cracks and have a free
air flow
Floor vents - remove protective cover and check they are clear from
obstruction then refit covers
FIRE & SAFETY
Item
Condition
Smoke and carbon dioxide detectors - check for operation via the test
buttons fitted, check battery condition.
Fire Extinguisher (if fitted) - check it is still within date
Fire Blanket (if fitted) - check it is still within date
Habitation door operation
Motormover - check 12v cables are sealed at entry to battery box
(where fitted)
18-3
SERVICE DOCUMENTS
BODYWORK
Item
Condition
Doors and windows - check all catches are present and operating correctly.
Blinds and flyscreens - check condition and operation
Roof - check condition of roof.
Cab seats - check condition of the seats and seats belts
Floor - check condition of floor
Furniture - check condition of the furniture
Damp Test - undertake a damp test and record all readings taken.
Lubricate all locks
CARE WARRANTY
It is a condition of this warranty that a service and safety check is carried out by your caravan
retailer at least once a year (12 months from the date of purchase) in accordance with the NCC
recommendations.
ANNUAL SERVICE RECORD
MODEL ..................................................................................................................................
VEHICLE IDENTIFICATION NUMBER .................................................. YEAR .....................
1st SERVICE
2nd SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
3rd SERVICE
4th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
18-4
SERVICE DOCUMENTS
5th SERVICE
6th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
7th SERVICE
8th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
9th SERVICE
10th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
11th SERVICE
12th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
18-5
SERVICE DOCUMENTS
13th SERVICE
14th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
15th SERVICE
16th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
17th SERVICE
18th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
19th SERVICE
20th SERVICE
DATE:
DATE:
RETAILERS STAMP:
RETAILERS STAMP:
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
I/We certify that an annual service has
been carried out in accordance with the
manufacturers’ and NCC
recommendations.
18-6
CHANGE OF OWNERSHIP
NOTIFICATION OF CHANGE OF OWNERSHIP
If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of
the warranty cover (up to a maximum of six years commencing at the original date of purchase
from new). Please refer to the warranty section of the handbook for terms and conditions.
Please complete the attached form and post it to us along with the following information:
•
A copy of the new CRIS registration form
•
A copy of the service handbook displaying complete and up to date service history*
•
A cheque for £50 made payable to Elddis.
Transfer of ownership must be made within the first three months of any change of legal
ownership in order for the warranty cover to remain valid.
The Explorer Group Ltd Customer Care
Delves lane
Consett
County Durham
DH8 7PE
www.elddis.co.uk
This form is also available for you to print from our web site.
.......................................................................................................................................................
✂
NOTIFICATION OF CHANGE OF OWNERSHIP
Previous owner details (if known):
Name: ............................................................................................................................................
Address: .........................................................................................................................................
.......................................................................................................................................................
................................................................................................ Post code: ....................................
Email: .............................................................................................................................................
New owner details:
Name: ............................................................................................................................................
Address: .........................................................................................................................................
.......................................................................................................................................................
................................................................................................ Post code: ....................................
Daytime telephone number: ........................................ Date of purchase: ....................................
Email: .............................................................................................................................................
Details of Caravan:
Range: ................................................................. Model: .............................................................
Vehicle identification number (17 digits): .......................................................................................
* In order for you warranty to remain valid, your caravan must have been serviced annually by an Approved
Retailer / Service Centre, NCC Approved Workshop or NCC equivalent standard as set out in this handbook.
If you do not want to receive information about products and services from Elddis or Buccaneer, please
tick.
❑
19-1
CHANGE OF OWNERSHIP
19-2
CHANGE OF ADDRESS
NOTIFICATION OF CHANGE TO NAME AND ADDRESS
In order that we can provide you with the very best level of service we ask that you keep us
informed of any changes to your contact details.
Should your details change please complete the online form on our website, in our ‘Customers’
section. Alternatively, please complete the attached form and post to us:
The Explorer Group Ltd Customer Care
Delves Lane
Consett
County Durham
DH8 7PE
www.elddis.co.uk
.......................................................................................................................................................
✂
NOTIFICATION OF CHANGE TO NAME AND ADDRESS
Previous details:
Name: ............................................................................................................................................
Address: .........................................................................................................................................
.......................................................................................................................................................
................................................................................................ Post code: ....................................
Email: .............................................................................................................................................
New details:
Name: ............................................................................................................................................
Address: .........................................................................................................................................
.......................................................................................................................................................
................................................................................................ Post code: ....................................
Daytime telephone number: ........................................ Date of purchase: ....................................
Email: .............................................................................................................................................
Details of your Caravan:
Range: ................................................................. Model: .............................................................
Vehicle identification number (17 digits): .......................................................................................
If you do not want to receive information about products and services from Elddis or Buccaneer, please
tick.
❑
20-1
CHANGE OF ADDRESS
20-2
USEFUL ADDRESSES
USEFUL ADDRESSES
AL-KO (Chassis Supplier)
South Warwickshire Business Park
Kineton Road, Southam
Warwickshire, CV47 0AL
Fax: 01926 818562
email: mail@al-ko.co.uk
Thetford Ltd
(Hobs, Grill, Oven and Toilet supplier)
Unit 19, Oakham Drive
Parkwood Industrial Estate
Rutland Road, Sheffield, S3 9QX
Tel: 0114 273 8157
Fax: 0114 5753094
email: infogb@thetford.eu
Alde International (UK) Ltd
(Wet central heating supplier)
Huxley Close, Park Farm South
Wellingborough, Northants, NN8 6AB
Tel: 01933 677765
Fax: 01933 674975
email: info@alde.co.uk
Dometic (UK) Ltd
(Fridge Supplier)
Dometic House, The Brewery
Blandford St Mary, Dorset, DT11 9LS
Tel: 0844 626 0133
email: technical@dometic.co.uk
Whale Ltd
Munster Simms Engineering Ltd
2 & 2A Enterprise Road, Bangor
BT19 7TA
Northern Ireland
Tel: 02891 270531
21-1
USEFUL ADDRESSES
21-2
INDEX
INDEX
Shower Trays, Shower Room
and Wash Basin Fittings ... 10-3
Thetford Toilet ....................... 10-4
Tyres ..................................... 10-5
Water Containers .................. 10-4
Water Systems - Sterilisation 10-4
Care of your caravan
Changing a Wheel ................ 10-5
Charging System ........................ 7-2
Code of Practice
Remedial Work ..................... 12-3
Covers ...................................... 11-1
A
Alarm
Autowatch Alarm System ...... 8-44
Alko Chassis ............................ 13-1
ATC (Automatic Trailer Control) 8-45
B
Battery Installation ...................... 7-1
Battery Maintenance .................. 7-1
Blinds ....................................... 8-32
C
E
Caravan Chassis
Operating instructions ... 3-2, 10-8
Caravan Construction Main Components ............. 13-1
Awning Channel ................... 13-1
Braking System .................... 13-1
Front Panel and Gas
Bottle Locker Door ............ 13-1
Solid Construction Body
Shell .................................. 13-1
Windows ............................... 13-1
Caravan Handling ...................... 4-1
Care of your Caravan ............... 10-1
ABS Panels & Fittings .......... 10-1
Acrylic Windows ................... 10-1
Carpets, Upholstery and
Curtains ............................. 10-2
Chassis Mounted Spare
Wheel Carrier .................... 10-5
Cleaning of all Taps .............. 10-3
Cooking Equipment .............. 10-2
Exterior Cleaning .................. 10-1
Furniture ............................... 10-2
Glass Fibre Reinforced
Plastic (GRP) .................... 10-1
Interior Walls ......................... 10-2
Jacking ................................. 10-6
Lubrication ............................ 10-6
Electrical Control Panels ............ 8-1
Electrical System ........................ 7-1
Electricity .................................... 6-1
12v Systems ........................... 6-1
Connecting To Mains Supply .. 6-1
Disconnecting Mains Supply .. 6-2
Generator/Charger ................. 6-1
Mains Supply .......................... 6-1
Overseas Electrical
Connection .......................... 6-2
Power Supply Charger ........... 6-1
Entertainment System .............. 8-40
Equipment List
Avanté .................................. 14-1
F
Fire Safety .................................. 2-2
22-1
INDEX
G
R
Gas ............................................. 6-4
Connection ............................. 6-4
Hoses ..................................... 6-6
Regulator ................................ 6-4
Gas Safety Advice ...................... 6-3
Generators / Charger ................. 7-1
Glossary ................................... 17-1
Radio/CD with MP3 .................. 8-39
Ramp .......................................... 5-1
RCD ........................................... 7-2
Refrigerator (RM8551) ............. 8-15
Reversing ................................... 4-1
Road Lights
Avante .................................. 15-2
Rooflights ................................. 8-29
I
S
Insulation .................................. 13-1
Introduction ................................ 1-1
Safety, general ........................... 2-1
Seating (wrap round) ................ 8-39
Security
Additional Security .................. 9-4
Caravan Theft ......................... 9-1
CRIS ....................................... 9-1
Electronic Tagging .................. 9-4
Service Documents .................. 18-1
Setting Off .................................. 4-1
Site Regulations ......................... 5-1
Speed Limits .............................. 4-1
Storage
Long Term & Winter .............. 11-1
L
LED lighting ................................ 7-2
Leveller Jack .............................. 5-1
Levelling, front & back ................ 5-1
Levelling, side to side ................. 5-1
M
Mains Unit .................................. 7-2
Avante .................................... 7-4
Model Year ................................. 1-1
N
T
Notification of Change of
Ownership ......................... 19-1
Notification of Change to name
and address ...................... 20-1
Taps .......................................... 8-33
Toilet
Thetford C260 ....................... 8-23
Towing Weight Ratio .................. 3-1
Tracker ....................................... 9-1
Tyres ........................................ 10-5
O
Oven, Hob & Grill ..................... 8-11
P
Parking ....................................... 5-2
Pitch, selecting ........................... 5-1
Power Drain ............................. 11-1
Pre-Tow Checklist ...................... 3-2
22-2
INDEX
V
Ventilation ................................... 2-2
W
Wheel Changing ....................... 10-5
Wheel Lock ................................ 9-2
Windows ................................... 8-32
Wiring Diagram
Avante .................................. 15-1
22-3
INDEX
© Designed and Printed by Preset Graphics Ltd. Tel: 01332 549278. (MY2017. Ref: 21495)
22-4
Touring Caravan
The Explorer Group Limited Delves Lane, Consett, Co. Durham DH8 7PE
Telephone: 01207 699000 • Facsimile: 01207 699001 • www.explorer-group.co.uk
All the illustrations and descriptive matter in this guide are intended to give a general idea of the
caravan. Changing market and supply situations may prevent the manufacturer from maintaining
the exact specifications and details in this handbook and we therefore reserve the right to alter
specifications and materials as conditions demand.
Retailers are independent of the manufacturer and have absolutely no authority to bind the
manufacturer by any express or implied undertaking or representation.
AVANTE Model Year 2017
OWNERS
HANDBOOK
Issue 1
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