Miele 51413157NAM User manual

Miele 51413157NAM User manual
Operating and installation instructions
Commercial Washing Machine
PW 413
PW 418
To avoid the risk of accidents or damage to the
machine, it is essential to read these instructions
before it is installed and used for the first time.
en-IE,ZA,AE
M.-Nr. 10 683 160
The packaging is designed to protect
against transportation damage. The
packaging materials used are selected from
materials which are environmentally friendly
for disposal and should be recycled.
Recycling the packaging reduces the use of
raw materials in the manufacturing process
and also reduces the amount of waste in
landfill sites. Your dealer will take the
packaging materials away.
Energy and water consumption
– To get the most out of your machine, load
the maximum dry load for the programme
you are using.
The most efficient use of energy and
water is achieved when a full load is
washed.
Detergent
– Do not exceed the amounts of detergent
recommended by the manufacturer on the
packaging.
– Reduce the amount of detergent for
smaller loads.
When drying with a tumble dryer
Select the highest possible spin speed for
the wash programme to save energy in the
subsequent tumble dryer cycle.
2
Contents
Warning and Safety instructions........................................................................................ 7
Notes on using chlorine bleach and perchloroethylene (PCE) ....................................... 14
Anti-chlorine treatment................................................................................................... 14
Description of the machine (with detergent dispensing compartment) ...................... 16
Models with detergent dispensing compartment (WEK)..................................................... 16
Description of the machine (without detergent dispensing compartment)................. 17
Models without detergent dispensing compartment (WEK)................................................ 17
Operating the washing machine ...................................................................................... 18
Control panel ....................................................................................................................... 18
Function buttons ................................................................................................................. 19
Preparing for use ............................................................................................................... 20
Commissioning.................................................................................................................... 20
Preparing the laundry .......................................................................................................... 20
Max. load............................................................................................................................. 21
Loading the washing machine............................................................................................. 21
Washing with dispenser compartment............................................................................ 22
Adding detergent using the detergent dispenser compartment ......................................... 22
Bleaching agent................................................................................................................... 23
Dyes, dye removers and descaling agents ......................................................................... 23
Washing without dispenser compartment ...................................................................... 24
Amount to be dispensed ..................................................................................................... 24
Commissioning the dispensing pumps ............................................................................... 24
Continuing the programme after a "Dispensing system fault" message ............................ 24
Dispenser calibration........................................................................................................... 25
Washing.............................................................................................................................. 27
Detergent dispensing .......................................................................................................... 27
Amount of detergent ...................................................................................................... 27
Water hardness levels .................................................................................................... 27
Starting a programme ......................................................................................................... 31
Opening the drum door after the programme has finished ................................................. 32
Procedure in the event of a programme interruption during operation: .............................. 32
Programme chart - BASIC VERSION ............................................................................... 34
Cottons................................................................................................................................ 34
Cottons programmes / Eco short 50 °C.............................................................................. 35
Minimum iron programme ................................................................................................... 36
Delicates and Woollens programmes.................................................................................. 36
Separate rinse programme ................................................................................................. 37
Separate spin programme .................................................................................................. 37
Separate drain programme ................................................................................................. 37
Starch programme .............................................................................................................. 37
'Clean machine' programme ............................................................................................... 38
Programme chart - MOPSTAR ......................................................................................... 39
Contract cleaning programmes........................................................................................... 39
3
Contents
Mop programmes ................................................................................................................ 39
Information on Mops...+ finish programme .................................................................... 41
Information on Finish mops programme ........................................................................ 41
Mop loads (cotton) ......................................................................................................... 42
Mop loads (microfibre).................................................................................................... 42
Cleaning cloth programmes ................................................................................................ 43
Information on Standard cloths programme .................................................................. 45
Information on Cloths ... + finish programme................................................................. 45
Information on Finish cloths programme ....................................................................... 45
Pads programme ................................................................................................................. 45
Mats programme ................................................................................................................. 45
Curtains programme............................................................................................................ 46
Programme without spin, curtains ................................................................................. 46
Cottons 60 °C programme .................................................................................................. 46
Separate rinse programme ................................................................................................. 46
Separate spin programme .................................................................................................. 46
Separate drain programme ................................................................................................. 46
'Clean machine' programme ............................................................................................... 47
Programme chart - SLUICE .............................................................................................. 48
Sluice programmes ............................................................................................................. 48
Sluice programme sequence............................................................................................... 49
Disinfection programmes .................................................................................................... 49
'Clean machine' programme ............................................................................................... 51
Separate drain programme ................................................................................................. 51
Cottons................................................................................................................................ 51
Minimum iron programme ................................................................................................... 52
Delicates programmes ........................................................................................................ 52
Curtains programme............................................................................................................ 52
Separate rinse programme ................................................................................................. 52
Separate spin programme .................................................................................................. 52
Programme chart - LAUNDERETTE ................................................................................ 53
Programme chart - Launderette .......................................................................................... 53
Cottons programmes .......................................................................................................... 53
Bedding programmes.......................................................................................................... 55
Additional functions .......................................................................................................... 56
Start time............................................................................................................................. 56
Setting a start time .............................................................................................................. 56
Cancelling the start time ..................................................................................................... 57
With Pre-wash ..................................................................................................................... 57
Selecting pre-wash......................................................................................................... 57
Starch .................................................................................................................................. 57
Adding via the detergent compartment ......................................................................... 57
Adding directly into the drum ......................................................................................... 57
Without spin ........................................................................................................................ 58
Programme cancellation...................................................................................................... 58
Cancelling a locked programme.......................................................................................... 60
Communication module ...................................................................................................... 60
Optional modules: ............................................................................................................. 61
Liquid dispensing (optional for machines with dispenser compartment)............................ 61
4
Contents
Continuing the programme after a "Dispensing system fault" message ............................
Amount to be dispensed .....................................................................................................
Commissioning the dispensing pumps ...............................................................................
Dispenser calibration...........................................................................................................
61
61
62
62
Troubleshooting................................................................................................................. 64
Opening the door and drain valve in an emergency ........................................................... 64
Service interval and BGR display ................................................................................... 66
Fault messages .............................................................................................................. 66
Miele Service .................................................................................................................. 68
Problem solving guide ..................................................................................................... 69
Problem solving guide ......................................................................................................... 69
The programme does not start............................................................................................ 69
An unsatisfactory wash result ............................................................................................. 70
General problems with the washing machine ..................................................................... 71
To continue a programme after an interruption to the power supply .................................. 71
Possible reasons for increased levels of foaming ............................................................... 72
Large items stretched.......................................................................................................... 73
Cleaning and care ............................................................................................................. 74
Cleaning and care ............................................................................................................... 74
Build-up of rust.................................................................................................................... 74
Cleaning the detergent compartment, detergent drawers and siphons.............................. 75
Installation and connection .............................................................................................. 77
Installing the washing machine ........................................................................................... 77
General operating conditions .............................................................................................. 77
For easy maintenance ......................................................................................................... 78
Installation on a raised plinth............................................................................................... 79
Transport safety panels ....................................................................................................... 79
Removing the transport safety panels ................................................................................ 79
Plumbing ............................................................................................................................. 80
Connection to the cold water supply .................................................................................. 80
Dispensing agent connection to the liquid dispensing mixing compartment ..................... 81
Water drainage .................................................................................................................... 81
Electrical connection .......................................................................................................... 82
Connecting the dispensing pumps ..................................................................................... 82
Control panel ..................................................................................................................... 83
Control panel ....................................................................................................................... 83
Function buttons ................................................................................................................. 83
General information .......................................................................................................... 85
Overview of function levels ................................................................................................. 85
Access to Supervisor level / changing the password.................................................... 86
Password............................................................................................................................. 86
Change password ............................................................................................................... 87
Language / Time, Date...................................................................................................... 88
Main menu options.............................................................................................................. 88
Language option ................................................................................................................. 88
Time of day, Date option ..................................................................................................... 89
5
Contents
Dispensing option ............................................................................................................. 90
Dispensing option ............................................................................................................... 90
Settings option .................................................................................................................. 92
Sub-menu options:.............................................................................................................. 92
Memory function ................................................................................................................. 93
Unit options ......................................................................................................................... 93
Buzzer.................................................................................................................................. 95
Maximum temperature selection......................................................................................... 95
Display standby................................................................................................................... 95
Contrast setting ................................................................................................................... 96
Clock display....................................................................................................................... 96
Date display......................................................................................................................... 96
Dispenser calibration........................................................................................................... 96
Dispensing throughput (D1 to D13) ..................................................................................... 98
Dispensing correction factor (D1 to D 13) ........................................................................... 99
Dispenser level reminder (D 1 to D 13).............................................................................. 100
Password required ............................................................................................................ 101
Medium water pressure..................................................................................................... 101
Heater power..................................................................................................................... 101
Customer data................................................................................................................... 101
Currency ............................................................................................................................ 102
Technical data.................................................................................................................. 103
PW 413 machine data ....................................................................................................... 103
Electrical connection ................................................................................................... 103
Installation dimensions................................................................................................. 103
Weight and floor load ................................................................................................... 103
Emissions data ............................................................................................................. 103
Product safety .............................................................................................................. 103
PW 418 machine data ....................................................................................................... 104
Electrical connection ................................................................................................... 104
Installation dimensions................................................................................................. 104
Weight and floor load ................................................................................................... 104
Emissions data ............................................................................................................. 104
Product safety .............................................................................................................. 104
6
Warning and Safety instructions
This washing machine complies with all relevant current local and national safety
requirements. Inappropriate use can, however, lead to personal injury and damage to
property.
It is essential to read the operating instructions before using the washing machine for the
first time. They contain important information on the safety, use and maintenance of the
washing machine. This prevents both personal injury and damage to the washing
machine.
If other persons are being shown how to operate the washing machine, they must be
given or informed of these important safety instructions.
Keep these instructions in a safe place and pass them on to any future owner.
Correct use
 The washing machine is designed for commercial use.
 The washing machine is intended for installation in a commercial environment.
 If the machine is used in a commercial environment it may only be operated by
instructed/trained personnel. If the machine is used in a publically accessible area, the
supervisor must ensure that it can be operated safely without risk of danger.
 This washing machine is only intended for items of laundry which have not been
impregnated with dangerous or inflammable substances.
 Only machine wash articles which have a care label stating that they are suitable for
machine washing or for wet cleaning.
 This washing machine must be used as described in the operating instructions and
must be checked on a regular basis to make sure it is functioning correctly. Maintenance
must be carried out when necessary.
 The washing machine is not suitable for outdoor use.
 Do not install your washing machine in a room where temperatures below freezing may
occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be
impaired at temperatures below freezing point.
 This washing machine must not be used in a non-stationary location (e.g. on a ship).
 This washing machine can only be used by people with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, if they are supervised whilst using
it or have been shown how to use it in a safe way and understand and recognise the
consequences of incorrect operation.
 Children under the age of eight must not be allowed near the washing machine unless
they are constantly supervised.
 Older children may only use the washing machine without supervision if its operation
has been clearly explained to them and they are able to use it safely. Children must be able
to understand and recognise the possible dangers caused by incorrect operation.
 Children may not carry out cleaning or maintenance on the washing machine
unsupervised.
7
Warning and Safety instructions
 Always supervise any children in the vicinity of the washing machine. Never allow
children to play with the washing machine.
 Disinfection programmes must not be interrupted, as this can have a limiting effect on
the disinfection result. It is the operator's responsibility to ensure that the standard of
disinfection in thermal as well as chemo thermal procedures is maintained (in accordance
with local and national health and safety regulations) by carrying out suitable validation
tests.
 Any uses other than those listed above are prohibited. The manufacturer accepts no
liability in such cases.
8
Warning and Safety instructions
Preventing problems
 Do not use chemical cleaning agents such as those use for dry cleaning in this washing
machine. There is a risk of
fire or explosion with most cleaning agents, e.g. benzine.
 When washing with high temperatures, remember that the porthole glass becomes hot.
Do not let children touch it during a wash programme.
Danger of burning!
 Always close the door after use. This is to avoid the risk of children trying to climb into
the washing machine or hide things it, and animals getting into the drum.
 Do not damage, remove or bypass the safety components or control elements of this
washing machine.
 Machines with a damaged control panel, wires or cables must not be used until they
have been repaired.
 Water used for washing in this machine is suds solution and not drinking water! It must
be discharged into a proper drainage system.
 Always make sure that the drum is stationary before reaching in to remove laundry.
Reaching into a moving drum is extremely dangerous. Danger of injury.
 Be careful not to put your hands in the gap between door and frame when closing the
drum door.
Caution! The drum door is locked automatically as soon as the machine starts.
 If the detergent compartment drawer is open and any of the dispenser drawers are
missing, there is a danger of scalding from splashing water.
Do not operate the machine if any of its components are missing.
 It is particularly important to observe manufacturer's instructions when using a
combination of cleaning agents and special application products. Products must only be
used for applications approved by the manufacturer to avoid any material damage or the
occurrence of strong chemical reactions.
9
Warning and Safety instructions
Technical safety
 Before setting up the washing machine, check it for any externally visible damage. Do
not install or use a damaged machine.
 The electrical safety of this washing machine can only be guaranteed when correctly
earthed. It is most important that this basic safety requirement is regularly tested, and
where there is any doubt the on-site wiring system should be inspected by a qualified
electrician. Miele cannot be held liable for the consequences of an inadequate earthing
system (e.g. electric shock).
 Unauthorised repairs could result in unforeseen dangers for the user, for which the
manufacturer cannot accept liability. Repairs should only be undertaken by a Miele
approved service technician, otherwise any subsequent damage will not be covered by the
guarantee.
 Do not make any alterations to the machine, unless authorised to do so by Miele.
 In the event of a fault or maintenance, the washing machine must be disconnected from
the power supply. The washing machine is only electrically disconnected from the power
supply, if
– the plug has been disconnected from the socket, or
– the mains fuse has been disconnected, or
– the on-site screw-in fuse has been completely unscrewed.
See "Installation and connection - Electrical connection".
 This washing machine must only be connected to the on-site water supply using a new
hose kit. Old hoses must not be re-used. Check the hose regularly for signs of wear.
Change in good time to avoid the risk of leaks and subsequent damage.
 The cause of any leaks must be dealt with before the washing machine is restarted.
Disconnect the washing machine immediately if any water leaks out.
 Steam heating malfunctions can result in high temperatures at the door, the dispenser
and inside the drum (in particular at the edge of the drum). There is a risk of slight burns.
This only applies to machines with steam heating.
 Faulty components must only be replaced by genuine Miele original spare parts. Miele
can only guarantee the safety standards of the machine when Miele replacement parts are
used.
 All relevant national provisions and regulations (DGUV in Germany) relating to accident
insurance are applicable to this machine. It is recommended to carry out testing in
accordance with the regulatory framework described in DGUV100-500 /Chapter 2.6/
Section 4. The test book required for the documentation is available from Miele.
 Please observe the instructions in "Installation and connection" and "Technical data".
 The plug for the washing machine must always be kept accessible so that the machine
can be easily disconnected from the power supply.
 For hard-wired machines, an all-pole means of deactivation must be provided on site.
10
Warning and Safety instructions
 If the machine is to be hard-wired, there must be a means of disconnecting all poles
from the power supply. The mains switch must be close to the washing machine and be
clearly identifiable, unhindered and easily accessible at all times.
11
Warning and Safety instructions
Correct use
 The maximum dry laundry weight for PW 413 is 14 kg and for PW 418 is 20 kg. The
maximum recommended loads for individual programmes are given in the Programme
chart.
 Before using the machine for the first time, check that the transport safety panels at the
rear of the machine have been removed (see "Installation and connection - Removing
transport safety panels"). During spinning, a transport safety panel which is still in place
may result in damage to both the machine and adjacent furniture or appliances.
 Never try to open the drum door of the washing machine using force. The door can only
be opened when a corresponding message appears in the display.
 Do not push the suspended drum unit while the machine is running.
 When closing the door there is a danger of crushing and shearing between the door
frame and the drum opening and also at the hinges. Exercise caution as the door locks
automatically when the machine starts!
 Close the stopcock if the machine is to be left for any length of time (e.g. while on
holiday), especially if there is no floor drain (gully) in the immediate vicinity.
 Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find
their way into the machine with the laundry. These may damage components of the
machine (e.g. suds container, drum). Damaged components can damage the laundry.
 If the correct amount of detergent is dispensed, the machine should not need to be
descaled. If, however, you do wish to descale it, only use proprietary non-corrosive
descaling agents and strictly observe the instructions on the packaging. Special descaling
agent is available from Miele. Strictly observe the instructions for the descaling agent.
 Textiles which have been pre-treated in solvent based cleaning agents must be
thoroughly rinsed in clean water before being washed in the machine.
 Never use solvent based cleaning agents, e.g. those containing benzine in this machine.
Doing so may result in damage to component parts and create toxic fumes. Risk of fire
and explosion!
 Benzine, petrol, paraffin, or any easily flammable liquid must not be stored or used near
the machine. Do not use the machine lid as storage space.
Risk of fire and explosion!
 Do not store chemicals (liquid detergents, additives) on the machine lid. They may cause
discolouration or lacquer damage. Accidently spilled chemicals should be removed
immediately with a wet cloth from the surface.
 There is a fan outlet on the back of the machine. Under no circumstances must this be
blocked. Please observe the minimum distance on the installation diagram.
 Only use dyes specified by the manufacturer as being suitable for use in a washing
machine. Always observe the manufacturer's instructions carefully.
 Colour run and dye removers contain sulphur compounds which can cause damage
such as corrosion. Do not use these products in this machine.
12
Warning and Safety instructions
 Avoid contact of stainless steel surfaces with liquid cleaning and disinfecting agents
which contain chlorine or sodium hypochlorite. These agents can have a corrosive effect
on stainless steel. Aggressive vapours containing chlorine bleach can also be corrosive.
Do not store open containers of these agents near the machine.
 Do not use a pressure washer or hose to clean the washing machine.
13
Warning and Safety instructions
Chlorine and component damage
 Frequent use of chlorine products increases the risk of damage to components.
Notes on using chlorine bleach and perchloroethylene (PCE)
The use of substances containing chlorine, such as sodium hypochlorite and chlorine
bleach in powder form, can result in damage of the protective layer of stainless steel and
corrosion on componentry, depending on the chlorine concentration, the exposure time
and the temperature. For this reason, it is important to refrain from the use of such
products, and use bleaches based on oxygen instead.
If, however, chlorine bleaches are used for special soiling, an anti-chlorine treatment must
always be carried out. Otherwise, the washing machine and the load may suffer persistent
and irreparable damage.
Anti-chlorine treatment
Anti-chlorine treatment must be carried out immediately after chlorine bleach has been
used. The use of hydrogen peroxide or an oxygen based cleaning or bleaching agent is
recommended and the laundry should not be drained in between.
Thiosulphates, another common chlorine removal product, can on the other hand result in
gypsum-like deposits on both the laundry and on machine surfaces, particularly in
combination with hard water. Treatment with hydrogen peroxide neutralises chlorine and is
the preferred method of choice.
The exact quantity of additives and the treatment temperatures required must be set and
tested on site in accordance with the dosage recommendations of the detergent and
additive manufacturers. The laundry must also be tested to check whether it contains any
active chlorine residues.
14
Warning and Safety instructions
Accessories
 Accessory parts may only be fitted when expressly approved by Miele. If other parts are
used, guarantee, performance and product liability claims will be invalidated.
Disposal of your old machine
 Before disposing of an washing machine it is important to disable the door lock. This
way you will prevent the risk of children accidentally locking themselves in and
endangering their lives.
Miele cannot be held liable for damage caused by non-compliance with these Warning
and Safety instructions.
15
Description of the machine (with detergent dispensing
compartment)
Models with detergent dispensing compartment (WEK)
⑥
①
②
⑯ ⑦
⑧⑨⑧
⑩
⑬
③
④
⑪
⑫
⑮
⑭
⑤
a Display
see "Control panel"
b Emergency off switch
see "Control panel"
c Door handle
i Hot water connection
j 2 x hard water connection
(Optional)
k Connections for external dispenser
pumps
d Drum door
l Vapour extraction / free outlet Type AB
e Four adjustable feet
m Communication module slot
f Detergent dispensing compartment
g Electrical connection
h Cold water connection
The XKM RS232 communication module
is available as an optional accessory.
n Dump valve
o Cold water connection for liquid
dispensing
(Optional)
p Fan casing
See "Installation and connection"
16
Description of the machine (without detergent dispensing
compartment)
Models without detergent dispensing compartment (WEK)
①
②
⑮ ⑥
⑧ ⑦
⑨
⑩
⑪
⑭
⑫
④
③
⑬
⑤
a Display
see "Control panel"
b Emergency off switch
see "Control panel"
c Door handle
d Drum door
e Four adjustable feet
i 2 x hard water connection
(optional)
j Connections for dispenser pumps
k Vapour extraction / free outlet Type AB
l Communication module slot
The XKM RS232 communication module
is available as an optional accessory.
f Electrical connection
m Dump valve
g Cold water connection
n Cold water connection for liquid
h Hot water connection
dispensing
o Fan casing
See "Installation and connection"
17
Operating the washing machine
Control panel
a Display
When the machine is switched on the welcome screen will appear
briefly, followed by the first programme or the last programme
started.
b Function buttons
These buttons can be allocated specific functions depending on
the status of the machine. These appear in the display above the
buttons and are highlighted when selected.
The first 6 programmes can be selected directly using buttons 1 6.
Further programmes can be selected by pressing and holding
button 6 .
c Start button
The light ring around the button flashes when a selected
programme can be started. The selected programme starts when
the start button is pressed. After a programme has been started,
the display content can be shown again by pressing this button.
d Optical interface PC
Using PC software, data can be transmitted to and from the
controls to a PC.
The optical interface on the control panel provides the connection
point.
e Power On button
For switching the machine on
f Power Off button
For switching the machine off
g Emergency off switch
The emergency off switch puts the machine into a safe state in the
event of danger or in order to prevent danger. The emergency off
switch must be placed in such a way that the user can activate it
immediately in an emergency. Caution, the machine is not
disconnected from the power supply.
When the hazard has been removed, the switch is released by
turning it clockwise.
When the "START" button is pressed again, the interrupted
programme continues.
18
Operating the washing machine
Function buttons
 Stop/Finish
The right-hand function button is used as a finish button after a
programme has been started.
After pressing the button the selected programme is stopped, if
pressed again the programme is cancelled.
 Block plus.
The corresponding programme block (e.g. Pre-wash) is added to the
programme.
 Starch stop
Press this button if the laundry is to be starched.
 Without spin
Press this button if a final spin is not required after the final rinse.
 Settings
 Start time
When this button is pressed before starting the programme,
information about selecting a start time will appear on the display.
 Back Return to previous display page.
/ Information on next / previous line
 Save
See "Access to supervisor level"
 Water intake
 Programme locked
If a programme is locked, after 1 minute it can no longer be stopped
and cancelled with the finish button.
 Programme unlocked
 Data transfer
 Tone (buzzer) off
19
Preparing for use
Commissioning
 The machine should be commissioned by a Miele service
technician or an authorised Miele Service dealer only.
 Open the supply valves for water and steam, depending on heating
type.
 Switch the machine on at the on-site mains switch.
M
 Switch on the machine with the I "Power on" button.
PROFESSIONAL
PW 4xx
Welcome
The welcome screen will appear in the display.
1
60 °C
Cottons hygiene
13,0/13,0kg
Main wash
Rinses
1
2
1025 rpm
3
4
5
6
The display varies depending on the selected programme.
Tip: The first 6 programmes can be selected directly using buttons 1 6.
Further programmes can be selected by pressing and holding button
6 .
Preparing the laundry
 Empty all pockets.
 Foreign objects (e.g. nails, coins, paper clips, etc.) can cause
damage to fabrics and to components in the machine.
20
Preparing for use
Max. load
(dry laundry)
PW 413
PW 418
max. 14 kg
max. 20 kg
Maximum load weights are given in the programme chart.
Loading the washing machine
 Switch on the washing machine with the  button.
 Pull the door handle to open the drum door.
 Unfold the laundry and load loosely into the drum. Mixing both large
and small items gives better wash results and also helps distribute
the load evenly during spinning.
The most efficient use of energy and water is achieved when a full
load is washed. However, do not overload as this reduces cleaning
efficiency and causes creases.
Closing the drum
door
 Close the door by pressing it until the pre-latch engages.
 Make sure that no items are caught between the drum door and
the seal.
The drum door engages, but does not lock yet. The drum door locks
automatically as soon as the machine starts.
21
Washing with dispenser compartment
Adding detergent using the detergent dispenser
compartment
 For standard wash programmes add the detergent for the main
wash to the  drawer and if desired, add detergent for a pre-wash
to the  drawer. Add fabric conditioner to the front of the
 drawer.
 Add any other liquid agents to the back of the  drawer (if this has
been programmed).
Do not fill the  drawers above the level marker with liquid
agents.
Otherwise they will run straight through the siphon into the suds
container.
22
Washing with dispenser compartment
Bleaching agent
Only use bleach on fabrics with the Δ symbol on the wash care
label.
Liquid bleaching agents must only be dispensed through the
designated dispenser drawer compartment. The agent will then be
dispensed automatically during the 2nd rinse. Liquid bleaching
agents should only be used on coloured textiles which have a wash
care label stating that they are colour fast and suitable for bleaching.
 Frequent use of chlorine products increases the risk of damage
to components.
Dyes, dye removers and
descaling agents
Proprietary dyes, dye removers and descaling agents may only be
used in this machine if the manufacturer expressly states that they
are suitable for use in a washing machine. Instructions on the
packaging must be observed.
23
Washing without dispenser compartment
Amount to be dispensed
Please follow the detergent manufacturer's instructions.
It is particularly important to observe manufacturer's instructions
when using a combination of cleaning agents and special
application products. Products must only be used for applications
approved by the manufacturer to avoid any material damage or the
occurrence of strong chemical reactions. Confirmation must be
sought from the detergent manufacturer that using the agent in the
washing machine will not cause damage.
Correct dosage also depends on the viscosity of the liquid agent. It
should therefore be allowed to settle to room temperature before
being used.
Commissioning the dispensing pumps
Before the liquid dispensing pumps can be used the liquid agent
must be drawn into the system and the amount to be dispensed set.
Continuing the programme after a "Dispensing system
fault" message
When the dispenser is empty, the pump and the machine switch
themselves off and the washing machine indicates a lack of liquid
agent.
Dispensing system fault

Fill dispenser 1
Press the start button.


 Fill the dispenser container.
 Press the "Start" button to continue the programme.
24
Washing without dispenser compartment
Dispenser calibration
Dispensing calibration is used to measure the throughput of individual
dispensing pumps.
To go directly to
"dispenser
calibration" when
the machine is
switched off:
 Press and hold multifunction button 2 and switch the machine on
with Power on .
Dispenser calibration
 Main menu
Dispenser pump 1
Dispenser pump 2


Options:
– Dispenser pump 1 to 13
 Select a dispenser pump.
When a dispenser pump is selected, the following will appear in the
display:
Dispenser calibration  Dispenser pump 1
V:
100 ml
t:
0s
P:
0/1
No


Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml
increments.
 Press multifunction button 0/1.
The dispensing hose will fill up.
 Stop the process by pressing button 0/1.
 Run the hose of the dispenser pump that is being checked upwards
into a measuring vessel.
 Irritant agents.
Skin and eye irritation.
Avoid contact with skin and eyes, wear protective clothing.
 Return to the main menu by pressing "Back".
Dispenser calibration
 Main menu
Dispenser pump 1
Dispenser pump 2


 Select a dispenser pump.
25
Washing without dispenser compartment
Dispenser calibration
V:
100 ml

Dispenser pump 1
t: 0 s
P: No
0/1


 Press multifunction button 0/1.
Stop the pump by pressing button 0/1, or the pump will stop
automatically after 60 seconds.
 Measure the required amount in the measuring vessel.
Dispenser calibration  Dispenser pump 1
V:
100 ml
t: 30 s
P: 200 ml/min
0/1


 Enter the amount measured in field "V:".
The throughput P is calculated in ml/min. by the controls.
 Press the "Save"  button.
The measured value is assigned to the pump.
 Reattach the hose.
26
Washing
Detergent dispensing
Avoid dispensing more than the required amount as this can cause
excessive foaming.
– Only use low foaming detergents.
– Dispense according to the detergent manufacturer's
recommendations.
The amount to dispense will depend on:
– the amount of laundry
– the water hardness level in your area
– the type and amount of soiling level in the laundry
Amount of
detergent
Please dispense according to water hardness levels and follow the
detergent manufacturer's instructions.
Water hardness
levels
Hardness range
Hardness in mmol/l
German scale °dH
I (soft)
0 - 1.5
0 - 8.4
II (medium)
1.5 - 2.5
8.4 - 14
III (hard)
above 2.5
above 14
Check with your local water supplier if you do not know the water
hardness in your area.
Selecting a
programme
The first 6 programmes can be selected directly using buttons 1 - 6.
6
50 °C
Delicates
13,0/13,0 kg
Main wash
Rinses
1
2
1025 rpm
3
4
5
6
 Other programmes can be selected by pressing and holding
button 6  an.
Tip: The same applies in other displays for buttons 12 and 18.
8
7
Separate rinse
13,0/13,0 kg
Rinses
1025 rpm
8
9
10
11
12 
 Select a programme by pressing one of the programme buttons.
The following (e.g.) will appear in the display:
6
50 °C
Mops first wash
13,0/13,0 kg
Main wash
Rinses
1
2
1025 rpm
3
4
5
6
27
Washing
Tip: When the programme button is pressed again, the additional
functions will appear in the last line.
Selecting Pre Confirm your programme selection by pressing the programme
wash, Starch stop
button (e.g. 4).
and Without spin
The following (e.g.) will appear in the display:
additional
functions
4
Cottons universal
13,0/13,0 kg
30 °C
Main wash
Rinses
+

1050 rpm


-+

 If required, add the Pre-wash programme block by pressing the 
"Block plus" function button.
When the  "Block plus" function button is pressed, the following
appears on the display:
1
Cottons hygiene
40 °C
Pre-wash
60 °C
Main wash
+

13,0/13,0 kg



-+

The "" field is highlighted in the display.
Tip: The function can be de-selected by pressing the button again.
Tip: Press the  "Starch stop" button to starch the laundry.
Tip: If you do not want a spin after the final rinse, press the 
Without spin button.
If you do not want to make any further changes to the programme:
 Press the "START" button.
The wash programme will start.
Changes before
starting the
programme
Load
Changes can be made before the start of the programme, e.g. load,
temperature or spin speed:
The load can be entered manually before the start of the programme.
4
Cottons universal
13,0/13,0 kg
30 °C Main wash
Rinses
1
2
1025 rpm
3
4
5
6 
 Press the programme button (e.g.).
4 Cottons universal
13,0/13,0 kg
30 °C Main wash
Rinses
+
28

1025 rpm


-+

Washing
 Press the -+ button.
4
Cottons universal
13,0/13,0 kg
30 °C Main wash
Disinfection

OK
1025 rpm


The load display is selected.
 Press the OK button to confirm.
You can now make changes to the display options or input fields.
4 Cottons universal
13,0 /13,0 kg
30 °C Main wash
Rinses
-
1025 rpm
OK
+

 Change the load by pressing – or +.
Press the OK button to confirm display options or input field after
making a change.
Temperature
Before the programme starts, the temperature can be set in 1 °C
increments from cold to the maximum temperature.
4
Cottons universal
13,0/13,0 kg
30 °C Main wash
Rinses
1
1025 rpm
2
3
4
5
6 
 Press the programme button (e.g. 4).
4 Cottons universal
13,0/13,0 kg
30 °C Main wash
Rinses
+

1025 rpm

-+


 Press the  button.
4
Cottons universal
13,0/13,0 kg
30 °C Main wash
Disinfection

OK
1025 rpm


 Press button  once to select the temperature display.
 Press the OK button to confirm.
You can now make changes to the display options or input fields.
29
Washing
4 Cottons universal
13,0 /13,0 kg
30 °C Main wash
Rinses
-
1025 rpm
OK
+

 Change the temperature by pressing – or +.
Press the OK button to confirm display options or input field after
making a change.
Spin speed
Before the programme starts, the spin speed can be set in 25 rpm
increments from 300 to the maximum spin speed.
4
Cottons universal
13,0/13,0 kg
30 °C Main wash
Rinses
1
1025 rpm
2
3
4
5
6 
 Press the programme button (e.g. 4).
4 Cottons universal
13,0/13,0 kg
30 °C Main wash
Rinses
+
1025 rpm


-+


 Press the  button.
4
Cottons universal
13,0/13,0 kg
30 °C Main wash
Disinfection

OK
1025 rpm


 Press the  button twice to select the spin speed display.
 Press the OK button to confirm.
You can now make changes to the display options or input fields.
4 Cottons universal
13,0 /13,0 kg
30°C Main wash
Rinses
-
OK
1025 rpm
+

 Change the spin speed by pressing – or +.
Press the OK button to confirm display options or input field after
making a change.
Maximum spin
speeds
PW 413
PW 418
1025 rpm
950 rpm
The maximum spin speeds depend on the programmes selected.
30
Washing
Starting a programme
 Press the "START" button.
The wash programme will start.
After the programme has started, the programme sequence is shown
in the display.
1
Mops standard
40°C Pre-wash
20 °C
60 °C Main wash
+
Finish at



12:35

In the 2nd line of the display, in this case pre-wash, the current suds
temperature is shown.
1
Mops standard
60 °C Main wash
60 °C
Rinses 1
+

Finish at


12:35

If the pre-wash programme block is finished, the main wash
programme block will appear in the second line of the display with
the current suds temperature. The next programme block, in this case
rinse 1, is shown below.
Tip: The "programme finished" display on the right shows the time
that the programme will finish.
31
Washing
Opening the drum door after the programme has
finished
At the end of the programme, when the drum has stopped rotating
and no water is left in the machine, the following (for example)
appears on the display:
1
Cottons hygiene
Programme finished
The door can be opened



At the same time, a buzzer sounds for 5 seconds at the end of the
programme.
The door is unlocked automatically.
 Pull the door handle to open the drum door.
The door catch must be disengaged.
Never use force to open the door!
If the door cannot be opened, follow the instructions in "Opening
the door in an emergency".
 Remove the laundry.
Procedure in the event of a programme interruption
during operation:
If the programme has been cancelled whilst there is still water in the
machine, during spinning or at a high wash temperature, the drum
door will not open.
The door is locked.
Do not attempt to open it using force.
The display can, e.g. show the following:
1
Mops standard
Programme finished. Water in the drum.




 Press the "Drainage"  button or select the "Separate spin"
programme and press "START".
1
Mops standard
Programme finished. Drum still rotating.


 Wait until the drum has stopped rotating.
32

Washing
1
Mops standard
Programme finished, machine still hot



 Wait until the laundry has cooled down.
The door can then be opened.
If no further wash programmes are planned:
 Switch off the machine with the 0 "Power Off" button.
 Switch off at the on-site mains electricity switch.
 Close the on-site supply valves for water and steam.
33
Programme chart - BASIC VERSION
Cottons
Cottons
Material
Programme
sequence
90 °C
Cotton, linen and mixed fibre fabrics, for example
bed linen and towelling
+ Pre-wash 40 °C, optional
Main wash 90 °C, Cool down can be activated
2 rinses
Last rinse hot*
Final spin
Fill ratio/Load
size
1:10 - 1:9
PW 413
13 - 14 kg
PW 418
18 - 20 kg
* The standard programmes Cottons 90 °C and Cottons 60 °C are programmed for hot water rinse. If hot water is
available, we recommend using hot water for the final rinse.
- There is less residual moisture in the laundry after spinning.
- The laundry is already warmed.
- This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer.
34
Programme chart - BASIC VERSION
Cottons programmes / Eco short 50 °C
Cottons
60 °C
Material
Normally soiled cotton, linen and mixed fibre
fabrics, for example bed linen and towelling
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 60 °C (selectable range cold to 60 °C)
2 rinses
Last rinse hot*
Final spin
Cottons Eco short
Material
Programme
sequence
Cottons
Fill ratio/Load
size
50 °C
Lightly soiled cotton, linen and mixed fibre
fabrics, for example bed linen and towelling
+ Pre-wash 30 °C, optional
Main wash 50 °C
2 rinses
Final spin
1:10 - 1:9
PW 413
13 - 14 kg
PW 418
18 - 20 kg
30 °C
Material
Normally soiled cotton, linen and mixed fibre
fabrics, for example bed linen and towelling
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 30 °C (selectable range cold to 30 °C
2 rinses
Final spin
* The standard programmes Cottons 90 °C and Cottons 60 °C are programmed for hot water rinse. If hot water is
available, we recommend using hot water for the final rinse.
- There is less residual moisture in the laundry after spinning.
- The laundry is already warmed.
- This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer.
35
Programme chart - BASIC VERSION
Minimum iron programme
Minimum iron
60 °C
Material
Normally soiled synthetic and mixed fibre fabrics
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 60 °C (selectable range cold to 60 °C
2 rinses
Final spin
Fill ratio/Load
size
1:20
PW 413 - 6.6 kg
PW 418 - 9 kg
Delicates and Woollens programmes
Delicates
30 °C
Material
Synthetic and artificial fibre fabrics
Programme
sequence
Main wash 30 °C
Wash rhythm "gentle"
2 rinses
Final spin
Woollens
30 °C
Material
Machine washable woollens and wool mixtures
with a woollens care label
Programme
sequence
Main wash 30 °C
Wash rhythm "very gentle"
2 rinses
Final spin
36
Fill ratio/Load
size
1:25
PW 413 - 5.2 kg
PW 418 - 7.2 kg
Programme chart - BASIC VERSION
Separate rinse programme
Separate rinse
Material
Fabrics that only need to be rinsed and spun
Programme
sequence
1 rinse
Final spin
Separate spin programme
Separate spin
Material
Items which have been washed and only need to
be spun in the machine
Programme
sequence
Final spin
Separate drain programme
Separate drain
Material
Programme
sequence
Water drainage
Starch programme
Starch
Material
For starching freshly laundered items such as
table cloths, serviettes and workwear
Programme
sequence
1 rinse
Final spin
* Starch concentrates can be added to the front right or back right dispenser drawer compartment  before the
programme starts. Large quantities of starch solution can be added manually with the water using the dispenser
compartments  or .
37
Programme chart - BASIC VERSION
'Clean machine' programme
For cleaning the detergent dispenser drawer, the drum, the suds
container and the drainage system.
 Carry out the "Clean machine" programme regularly if you frequently use disinfection
programmes or low temperature programmes, or to get rid of coarse soiling.
Clean machine*
Material
Without load
Programme
sequence
+ Cleaning 70 °C, optional
2 rinses
* The Cleaning block which takes water in through all inlets and has the temperature increased to 70 °C. can be selected
with this programme by pressing the Block Plus button. If the Cleaning block is included in the Maintenance programme,
detergent needs to be dispensed.
38
Programme chart - MOPSTAR
Contract cleaning programmes
These programmes are suitable for washing, disinfection and conditioning (at different
humidity levels) of mops of cotton, blended or microfibre fabric, entrance mats, polishing
pads and cleaning cloths used in facility management.
To avoid recontamination, the water for the rinse cycles in the disinfection programmes is
not supplied via the detergent dispensing compartment.
Mop programmes
Avoid coarse soiling in the machine.
 Shake out the mops before putting them in the machine.
Mops standard*
60 °C / 90 °C
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
Pre-spin
Pre-rinse
+ 2nd pre-rinse, optional
Main wash 60 °C (selectable: cold to 90 °C), Cool
down can be activated
2 rinses
Final spin
Mops thermal
disinfection***
90 °C
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
Pre-spin
Pre-rinse
+ 2nd pre-rinse, optional
Disinfection 90 °C, 10 min., Cool down can be
activated
3 rinses
Final spin
Fill ratio/Load
size
1:10
PW 413 - 13 kg
PW 418- 18 kg
For number,
see
"Mops per load"
chart
* The Cooldown block can be activated if required, e.g. for gently cooling down microfibre mops.
** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish
button.
*** The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages)
must be set on site to suit cleaning agents and disinfectants.
39
Programme chart - MOPSTAR
Mops Ch. Th. Dis.*****
60 °C
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
Pre-spin
Pre-rinse
+ 2nd pre-rinse, optional
Disinfection*** 60 °C, 20 min.
3 rinses
Final spin
New mops*
Fill ratio/Load
size
60 °C / 90 °C
Material
For washing new mops
Programme
sequence
Main wash 60 °C (selectable range cold to
90 °C), Cool down can be activated
2 rinses
Final spin
Mops standard + finish*
60 °C / 90 °C
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
Programme sequence as for Mops standard,
then:
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
Mops thermal
disinfection + finish* **
1:10
PW 413 - 13 kg
PW 418- 18 kg
For number,
see
"Mops per load"
chart
90 °C
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
Programme sequence as for Mops thermal
disinfection, then:
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
* The Cooldown block can be activated if required, e.g. for gently cooling down microfibre mops.
** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish
button.
40
Programme chart - MOPSTAR
Mops Ch.Th. Dis.
+finish*****
60 °C
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
Programme sequence as for Mops thermal
disinfection, then:
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
Finish mops
Material
Cotton, viscose, polyester and microfibre mops
Programme
sequence
1 rinse
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
Fill ratio/Load
size
1:10
PW 413 - 13 kg
PW 418- 18 kg
For number,
see
"Mops per load"
chart
* The Cooldown block can be activated if required, e.g. for gently cooling down microfibre mops.
** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish
button.
*** The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages)
must be set on site to suit cleaning agents and disinfectants.
Information on Mops...+ finish programme
With the Mops . . . + finish programme the mops are ready to use and already
impregnated with cleaning agent and disinfectant. To achieve this, following washing or
disinfection there is a finishing stage and then a final spin.
Dosage amounts must be set on site and the standard of disinfection must be checked.
Information on Finish mops programme
The Finish mops programme is suitable for the subsequent finishing of clean and dry
mops. A disinfecting agent is applied during finishing.
Dosage amounts must be set on site and the standard of disinfection must be checked.
41
Programme chart - MOPSTAR
Mop loads (cotton)
Mop
size/
weight
40 cm
190 g/
mop
50 cm
220 g/
mop
60 cm
280 g/
mop
80 cm
360 g/
mop
110 cm
510 g/
mop
130 cm
610 g/
mop
160 cm
720 g/
mop
PW 413
Qty. 68
Qty. 59
Qty. 46
Qty. 36
Qty. 25
Qty. 21
Qty. 18
PW 418
Qty. 95
Qty. 82
Qty. 64
Qty. 50
Qty. 35
Qty. 30
Qty. 25
Tip: When using microfibre mops, the load size is higher due to the lower mop weight.
Mop loads (microfibre)
Mop size/weight
40 cm
120 g/mop
50 cm
170 g/mop
PW 413
Qty. 108
Qty. 76
PW 418
Qty. 150
Qty. 106
42
Programme chart - MOPSTAR
Cleaning cloth programmes
Standard cloths
60 °C
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
Pre-rinse
+ Pre-wash 30 °C, optional
Main wash cold to 60 °C, 10 min.
2 rinses
Final spin
Th.Dis.cloths* **
90 °C
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
Pre-rinse
+ Pre-wash, optional
Disinfection 90 °C, 10 min., Cool down can be
activated
3 rinses
Final spin
Ch.Th.Dis. cloths*** **
70 °C
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
Pre-rinse
+ Pre-wash, optional
Disinfection 70 °C, 10 min.
3 rinses
Final spin
Fill ratio/Load
size
1:20
PW 413
16 g/cloth
approx. 415 cloths =
6.6 kg
22 g/cloth
approx. 300 cloths =
6.6 kg
PW 418
16 g/cloth
approx. 565 cloths =
9 kg
22 g/cloth
approx. 409 cloths =
9 kg
* The Cooldown block can be activated if required.
** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish
button.
43
Programme chart - MOPSTAR
Standard cloths + finish
60 °C
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
Programme sequence as for Cloths standard,
then:
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
Th.Dis. cloths + finish*
**
90 °C
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
Programme sequence as for Cloths thermal
disinfection, then:
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
Ch.Th.Dis. cloths
+finish*** **
Fill ratio/Load
size
70 °C
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
Programme sequence as for Cloths chemothermal disinfection.
Disinfection, then:
Finishing agent, damp
or activate block:
Damp, wet, dripping wet.
1:20
PW 413
16 g/cloth
approx. 415 cloths =
6.6 kg
22 g/cloth
approx. 300 cloths =
6.6 kg
PW 418
16 g/cloth
approx. 565 cloths =
9 kg
22 g/cloth
approx. 409 cloths =
9 kg
Finish cleaning cloths
Material
Cotton, viscose, polyester and microfibre
cleaning cloths
Programme
sequence
1 rinse
Finishing agent, damp
or activate block:
Damp, wet, dripping wet
* The Cooldown block can be activated if required.
** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish
button.
*** The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages)
must be set on site to suit cleaning agents and disinfectants.
44
Programme chart - MOPSTAR
Information on Standard cloths programme
The programme Standard cloths is suitable for cleaning cloths that are not to be used
immediately after washing, but are to be stored after drying.
Information on Cloths ... + finish programme
With the Cloths . . . + finish programme the cloths are ready to use and already
impregnated with detergent and disinfectant. To achieve this, following washing or
disinfection there is a finishing stage and then a final spin.
Dosage amounts must be set on site and the standard of disinfection must be checked.
Information on Finish cloths programme
The Finish cloths programme is suitable for the subsequent finishing of clean and dry
cloths. A disinfecting agent is applied during finishing.
Dosage amounts must be set on site and the standard of disinfection must be checked.
Pads programme
Pads
40 °C / 60 °C
Material
Polishing pads
Programme
sequence
Pre-rinse
+ 2nd pre-rinse, optional
Main wash 40 °C (selectable range: cold to
60 °C)
3 rinses
Final spin
Fill ratio/Load
size
1:50
PW 413 - 2.6 kg
PW 418 - 3.6 kg
Mats programme
Mats
40 °C
Material
Floor mats
Programme
sequence
Pre-rinse
Main wash 40 °C
3 rinses
Final spin
Fill ratio/Load
size
1:15
PW 413
max. 8.8kg
PW 418
max. 12kg
Tip: The number of mats per load may vary depending on the size, stiffness and thickness
of the mats.
45
Programme chart - MOPSTAR
Curtains programme
Curtains
40 °C
Material
Synthetic and artificial fibre fabrics
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 40 °C
3 rinses
Final spin
Fill ratio/Load
size
1:25 - 1:20
PW 413 - 5.8 kg
PW 418- 8 kg
Programme without spin, curtains
Curtains programme, programme without spin
 Press the  "Without spin" button.
 End the programme in "Without spin" mode with water still in the machine by pressing
the  "Stop/Finish" button.
 Press the  "Drain" button.
Cottons 60 °C programme
Cottons
60 °C
Material
Normally soiled cotton, linen and mixed fibre bed
linen and towels
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 60 °C
2 rinses
Last rinse hot
Final spin
Separate rinse programme
Separate rinse
Material
Fabrics that only need to be rinsed and spun
Programme
sequence
1 rinse
Final spin
Separate spin programme
Separate spin
Material
Items which have been washed and only need to
be spun in the machine
Programme
sequence
Final spin
Separate drain programme
46
Fill ratio/Load
size
1:10
PW 413 - 13 kg
PW 418 - 18 kg
Programme chart - MOPSTAR
Separate drain
Material
Programme
sequence
Water drainage
'Clean machine' programme
For cleaning the detergent dispenser drawer, the drum, the suds container and the
drainage system.
 Carry out the "Clean machine" programme regularly if you frequently use disinfection
programmes or low temperature programmes, or to get rid of coarse soiling.
Clean machine*
Material
Without load
Programme
sequence
+ Cleaning 70 °C, optional
2 rinses
* The Cleaning block which takes water in through all inlets and has the temperature increased to 70 °C. can be selected
with this programme by pressing the Block Plus button. If the Cleaning block is included in the Maintenance programme,
detergent needs to be dispensed.
47
Programme chart - SLUICE
Sluice programmes
The sluice programmes are for extremely heavily soiled personal clothing, as well as
heavily soiled towels and bed linen.
Disinfection according to provisions of British National Health Service (GB). There are two
different disinfection options: 65 °C for 10 min or 71°C for 3 min.
Sluice sensitive
65 °C
Material
Heavily soiled personal clothing, towelling and
bed linen
Programme
sequence
2 pre-rinses
Pre-wash 60 °C, 5 min.
Disinfection 65 °C, 10 min.
3 rinses
Final spin
Sluice
71 °C
Material
Heavily soiled personal clothing, towelling and
bed linen
Programme
sequence
2 pre-rinses
Pre-wash 60 °C, 5 min.
Disinfection 71 °C, 3 min.
3 rinses
Final spin
48
Fill ratio/Load
size
1:10
PW 413- 13 kg
PW 418 - 18 kg
Programme chart - SLUICE
Sluice programme sequence
Sluice Sensitive 65 °C
Programme
stage
Suds ratio
*
Thermostop
Temperatur Temperature
e
holding time
(wash time 2)
Programmed
wash time
approx.
Pre-wash 1
1:7
No
Cold
-
5 min
Pre-wash 2
1:7
No
Cold
-
4 min
Pre-wash
1:7
Yes
60 °C
5 min
-
1:5
Yes
65 °C
10 min
- **
1:5
No
Cold
-
5 min
1 minute spin
Disinfection
2 minute spin
Rinse 1
1 minute spin
Rinse 2
5 min
1:5
No
Cold
-
5 min
No
Cold
-
5 min
1 min spin at max. speed
Rinse 3
1:4
5 min spin at max. speed
Sluice 71 °C
Pre-wash 1
1:7
No
Cold
-
5 min
Pre-wash 2
1:7
No
Cold
-
4 min
Pre-wash
1:7
Yes
60 °C
5 min
-
1:5
Yes
71 °C
3 min
- **
1:5
No
Cold
-
5 min
1:5
No
Cold
-
5 min
No
Cold
-
5 min
1 minute spin
Disinfection
2 minute spin
Rinse 1
1 minute spin
Rinse 2
1 min spin at max. speed
Rinse 3
1:4
5 min spin at max. speed
* Depending on load and fabric type
** Depending on heating type and, with hot water connection, the hot water temperature
Disinfection programmes
All programmes are locked. After 1 minute into a programme, the programme can
therefore no longer be cancelled, stopped or parts skipped.
49
Programme chart - SLUICE
To avoid recontamination, the water for the rinse cycles in the disinfection programmes is
not supplied via the detergent dispensing compartment.
Chemo-therm.
Disinfection
60 °C
Material
Cotton, linen e.g. bed linen, towelling
Programme
sequence
+ Pre-wash 40 °C, optional
Disinfection 60 °C, 20 min.
2 rinses
Final spin
Chemo-therm.
Disinfection
40 °C
Material
Cotton, mixed fibre up to 40 °C
Programme
sequence
+ Pre-wash 30 °C, optional
Disinfection 40 °C, 20 min.
Wash rhythm "gentle"
2 rinses
Final spin
Fill ratio/Load
size
1:10
PW 413 - 13 kg
PW 418 - 18 kg
* The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages) must
be set on site to suit cleaning agents and disinfectants.
50
Programme chart - SLUICE
'Clean machine' programme
For cleaning the detergent dispenser drawer, the drum, the suds container and the
drainage system.
 Carry out the "Clean machine" programme regularly if you frequently use disinfection
programmes or low temperature programmes, or to get rid of coarse soiling.
Clean machine*
Material
Without load
Programme
sequence
+ Cleaning 70 °C, optional
2 rinses
* The Cleaning block which takes water in through all inlets and has the temperature increased to 70 °C. can be selected
with this programme by pressing the Block Plus button. If the Cleaning block is included in the Maintenance programme,
detergent needs to be dispensed.
Separate drain programme
Separate drain
Material
Programme
sequence
Water drainage
Cottons
Cottons
90 °C
Material
Cotton, linen and mixed fibre fabrics, for example
bed linen and towelling
Programme
sequence
+ Pre-wash 40 °C, optional
Main wash 90 °C, Cool down can be selected
2 rinses
Last rinse hot*
Final spin
Fill ratio/Load
size
1:10
PW 413 - 13 kg
PW 418 - 18 kg
* The standard programmes Cottons 90 °C and Cottons 60 °C are programmed for hot water rinse. If hot water is
available, we recommend using hot water for the final rinse.
- There is less residual moisture in the laundry after spinning.
- The laundry is already warmed.
- This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer.
51
Programme chart - SLUICE
Minimum iron programme
Minimum iron
60 °C
Material
Normally soiled synthetic and mixed fibre fabrics
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 60 °C (selectable range cold to 60 °C
2 rinses
Final spin
Fill ratio/Load
size
1:20
PW 413 - 6.6 kg
PW 418 - 9 kg
Delicates programmes
Delicates
30 °C
Material
Synthetic and artificial fibre fabrics
Programme
sequence
Main wash 30 °C
Wash rhythm "gentle"
2 rinses
Final spin
Fill ratio/Load
size
1:25
PW 413 - 5.2 kg
PW 418 - 7.2 kg
Curtains programme
Curtains
40 °C
Material
Synthetic and artificial fibre fabrics
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 40 °C
3 rinses
Final spin
Separate rinse programme
Separate rinse
Material
Fabrics that only need to be rinsed and spun
Programme
sequence
1 rinse
Final spin
Separate spin programme
Separate spin
Material
Items which have been washed and only need to
be spun in the machine
Programme
sequence
Final spin
52
Fill ratio/Load
size
1:25 - 1:20
PW 413 - 5.8 kg
PW 418- 8 kg
Programme chart - LAUNDERETTE
Programme chart - Launderette
These programmes are suitable for washing all machine-washable fabrics in the
commercial laundry sector.
Cottons programmes
Cottons
60 °C
Material
Normally soiled cotton, linen and mixed fibre
fabrics, for example bed linen and towelling
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 60 °C (selectable range cold to 60 °C)
2 rinses
Last rinse hot*
Final spin
Cottons
Material
Programme
sequence
Cottons
Fill ratio/Load
size
40 °C
Normally soiled cotton, linen and mixed fibre
fabrics, for example bed linen and towelling
+ Pre-wash 30 °C, optional
Main wash 40 °C
2 rinses
Final spin
1:10
PW 413 - 13 kg
PW 418 - 18 kg
30 °C
Material
Normally soiled cotton, linen and mixed fibre
fabrics, for example bed linen and towelling
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 30 °C (selectable range cold to 30 °C
2 rinses
Final spin
* The standard programme Cottons 60 °C is programmed for hot water rinses. If hot water is available, we recommend
using hot water for the final rinse.
- There is less residual moisture in the laundry after spinning.
- The laundry is already warmed.
- This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer.
53
Programme chart - LAUNDERETTE
Cottons 60 °C intensive +
pre-wash
Material
Heavily soiled cotton, linen or mixed fibre, e.g.
bed linen and towelling
Programme
sequence
Pre-wash 30 °C
Main wash 60 °C
2 rinses
Last rinse hot*
Final spin
Fill ratio/Load
size
1:10
PW 413 - 13 kg
PW 418 - 18 kg
* The standard programme Cottons 60 °C is programmed for hot water rinses. If hot water is available, we recommend
using hot water for the final rinse.
- There is less residual moisture in the laundry after spinning.
- The laundry is already warmed.
- This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer.
54
Programme chart - LAUNDERETTE
Bedding programmes
These programmes are suitable for washing down, natural fibre and synthetic quilts,
unquilted and quilted duvets.
These wash programmes are only suitable for washing fabrics with a care label stating
that they are suitable for machine washing.
Down duvets
40 °C
Material
Normally soiled down and feather filled duvets
and pillows
Programme
sequence
Deflation
+ Pre-wash 30 °C, optional
Main wash 40 °C
2 rinses
Final spin
Synthetic duvets
Fill ratio/Load
size
see "Bedding load
sizes"
40 °C
Material
Normally soiled synthetic duvets and pillows
Programme
sequence
+ Pre-wash 30 °C, optional
Main wash 40 °C
2 rinses
Final spin
Bedding load sizes
The maximum loads are set out in the chart below. The loads given are approximate only
and vary depending on the size and thickness of the bedding.
Model
Quantity*
PW 413
3 pillows or 1 pillow + +1 single duvet
PW 418
4 pillows or 2 pillows + +1 single duvet or 2 single duvets
* A single duvet is equal to approx. 2 pillows.
Tip: Unquilted duvets must be tied a few times to keep imbalance to a minimum and
ensure good wash results.
55
Additional functions
Start time
Setting a start time
A later wash start time can be allocated to a programme using the
 "Start time" button.
 Select the programme required.
When a programme has been selected, the display shows (e.g.):
1
Mops standard
Cold
13,0/13,0 kg
Pre-wash
90 °C Main wash
+



-+


 Press the  Start time button.
The following (e.g.) will appear in the display:
1
Mops standard
13,0/13,0 kg
Start time: 20 :14
Start date:
3.1.2015
After selection press the start button.
OK



The current time and date always appear. The entry field for hours is
highlighted.
 Press OK .
The entry field for hours will be enabled.
 Press the - or + button to change the hours.
 Press OK to confirm your entry.
 Press  to select the "Minutes" field, and confirm with OK.
 Press the - or + button to change the minutes.
 Press  to select the "Start day" field, and confirm with OK.
 Press the - or + button to change the day.
 Change the month and year in the same way if required.
 Once you have set the start time, press "START".
The display shows the current time and date and the start time.
1
Mops standard
13,0/13,0 kg
Pre-wash
20:50 - 3.1.2015
+

Start:


6:00
-
4.1.2015

Tip: If the drum door is opened again, the "START" button must be
pressed again. Opening the door clears the start time set.
56
Additional functions
Cancelling the start time
 Press the  "Start time" or  "Back" button.
The changes will not be saved.
With Pre-wash
Selecting prewash
In programmes with a pre-wash option, a pre-wash can be added for
heavily soiled laundry before the programme has started.
 Press the + "Block plus" button.
The following will appear in the display:
1
Mops standard
Cold
Pre-wash
60 °C
Main wash
+

13,0/13,0 kg



-+

The "+" field is highlighted in the display.
Tip: The function can be de-selected by pressing the button again.
Starch
Adding via the
detergent
compartment
Starching can be selected before the programme starts by pressing
the  "Starch stop" button.
 Press the  "Starch stop" button.
The "" field will be highlighted in the display.
Tip: The function can be de-selected by pressing the button again.
1
Mops standard
Prog. stopped. Starch stop pressed.

The door can be opened


When programme stage "Starch stop" is reached, "Starch stop" will
flash in the display.
 Prepare the starch according to manufacturer's instructions and
add to the front of compartment drawer .
The wash time will automatically be increased by 4 minutes.
Tip: Dilute the starch with water if necessary.
 Press the "START" button to continue the programme.
Adding directly
into the drum
The "Starch stop" stage has been reached.
 Open the drum door and add the starch prepared according to the
manufacturer's instructions.
 Close the drum door.
57
Additional functions
The following message appears in the display:
1
Mops standard
Prog. stopped. Starch stop pressed.

The door can be opened


 Press the "START" button to continue the programme.
Without spin
Without spin can be selected before the programme starts .
 Press the "Without spin" button.
The "" field will be highlighted in the display.
Tip: The function can be de-selected by pressing the button again.
1
Mops standard
Prog. stopped. Without spin pressed.

Water in the machine

When programme stage "Without spin" is reached, "Without spin"
will flash in the display.
 End the programme without a spin and with water still in the
machine by pressing the  "Stop/Finish" button.
Tip: The programme can be continued with a spin by pressing the
"START" button.
Programme stop
Stops the programme.
 Press the  "Stop/Finish" button to end the programme.
The programme is stopped.
1
Mops standard
Prog. stopped. Starch stop pressed.
The door can be opened

Tip: Press the "START" button to continue the programme.
Programme cancellation
The programme can be cancelled as follows.
 Press the  "Stop/Finish" button twice in succession.
The programme will be cancelled.
If the programme is interrupted when there is water remaining in the
machine or during a spin, the following (e.g.) will appear in the
display:
58
Additional functions
1
Mops standard
Programme finished. Water in the drum.

or
1
Mops standard
Programme finished. Drum still rotating.

Tip: To open the door, press the  "Drain" button or select the
Separate spin programme and press the "START" button.
59
Additional functions
Cancelling a locked programme
It is not possible to stop or cancel a locked programme.
2 Mops thermal disinfection
60°C Main wash
60°C
Locked
Finish at

12:35

The display will show the locked state if an attempt is made to cancel
the programme by pressing the  "Stop/Finish" button.
Tip: The programme can be unlocked by pressing the  "Unlock"
button and entering the password.
 Press the  "Unlock" button and enter the password.
When the password is entered, the following appears in the display:
Unlock programme?


 Press the  "Save" button.
The normal display content will appear and the programme can now
be cancelled.
2 Mops thermal disinfection
60°C Main wash
60°C
Programme unlocked.
+




Finish at
12:35

Communication module
The machine can be connected to a PC (personal computer) using
the communication module.
The slot for the module is located on the back of the machine.
An Editor programme is available for this from Miele.
60
Optional modules:
Liquid dispensing (optional for machines with dispenser
compartment)
A Dispenser pump
B Siphon
a Hose connection (suction side)
b Hose connection (pressure side)
c Leakage outlet
d Suction inlet opening
e Empty indicator. When the dispenser is empty the pump and the
machine switch themselves off.
Continuing the programme after a "Dispensing system
fault" message
When the dispenser is empty, the pump and the machine switch
themselves off and the washing machine indicates a lack of liquid
agent.
Dispensing system fault

Fill dispenser 1
Press the start button.


 Fill the dispenser container.
 Press the "Start" button to continue the programme.
Amount to be dispensed
Please follow the detergent manufacturer's instructions.
61
Optional modules:
It is particularly important to observe manufacturer's instructions
when using a combination of cleaning agents and special
application products. Products must only be used for applications
approved by the manufacturer to avoid any material damage or the
occurrence of strong chemical reactions. Confirmation must be
sought from the detergent manufacturer that using the agent in the
washing machine will not cause damage.
Correct dosage also depends on the viscosity of the liquid agent. It
should therefore be allowed to settle to room temperature before
being used.
Cleaning and maintenance of the dispensing system
Avoiding
blockages and
corrosion in the
dispensing
system.
 Rinse out the siphons with water.
 Put the siphons in a container of warm water (40-50 °C).
 Use dispenser calibration to activate each pump until the
dispensing system is rinsed through.
 Check the connection points, hoses, dispensing sockets and
washers for leaks.
Rinse the dispensing system through with hot water every 2 weeks,
or before shutting the dispenser pumps down for any length of time,
to avoid the system getting clogged up and corroded.
Commissioning the dispensing pumps
Before the liquid dispensing pumps can be used the liquid agent
must be drawn into the system and the amount to be dispensed set.
Dispenser calibration
Dispensing calibration is used to measure the throughput of individual
dispensing pumps.
To go directly to
"dispenser
calibration" when
the machine is
switched off:
 Press and hold multifunction button 2 and switch the machine on
with Power on .
Dispenser calibration
 Main menu
Dispenser pump 1
Dispenser pump 2


Options:
– Dispenser pump 1 to 13
 Select a dispenser pump.
When a dispenser pump is selected, the following will appear in the
display:
62
Optional modules:
Dispenser calibration  Dispenser pump 1
V:
100 ml
t:
0s
P:
No
0/1


Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml
increments.
 Press multifunction button 0/1.
The dispensing hose will fill up.
 Stop the process by pressing button 0/1.
 Run the hose of the dispenser pump that is being checked upwards
into a measuring vessel.
 Irritant agents.
Skin and eye irritation.
Avoid contact with skin and eyes, wear protective clothing.
 Return to the main menu by pressing "Back".
Dispenser calibration
 Main menu
Dispenser pump 1
Dispenser pump 2


 Select a dispenser pump.
Dispenser calibration
V:
100 ml

Dispenser pump 1
t: 0 s
P: No
0/1


 Press multifunction button 0/1.
Stop the pump by pressing button 0/1, or the pump will stop
automatically after 60 seconds.
 Measure the required amount in the measuring vessel.
Dispenser calibration  Dispenser pump 1
V:
100 ml
t: 30 s
P: 200 ml/min
0/1


 Enter the amount measured in field "V:".
The throughput P is calculated in ml/min. by the controls.
 Press the "Save"  button.
The measured value is assigned to the pump.
 Reattach the hose.
63
Troubleshooting
Opening the door and drain valve in an emergency
Power failure
during the
washing process
 Switch the machine off.
 Switch off at the on-site mains electricity switch.
 Close the supply valves for water or steam.
To remove the laundry, first the drain valve must be opened
manually and then the drum door manually unlocked.
 Insert a spanner (max. wrench size SW 10/11) through the slot on
the back of the machine.
 Open the drain valve by pressing the lever behind the back panel of
the machine.
 Keep pressing on the lever until the suds have drained away
completely.
The suds will drain away.
The emergency drain closes automatically when the spanner is
removed from the slot.
Opening the door
in an emergency in
case of a power
cut
64
The drum door cannot be opened.
Troubleshooting
 Caution! Danger from rotating drum and danger of scalding.
Before inserting the Torx wrench, make sure that the machine is
disconnected from the power supply, the drum has stopped and
there is no water in the machine.
 Turn the release element with the inner hexagon with a Torx wrench
T 40 two whole revolutions anti-clockwise (left).
Tip: Pushing on the door at the same time makes it easier to turn the
emergency unlock mechanism.
The release element is located opposite the door catch at the same
height as the handle (see illustration).
The emergency release must not be turned to the right.
Danger of damage to the door lock.
The turn resistance will noticeably reduce. When the emergency
release element moves freely, the door is unlocked.
Tip: It is not necessary to screw the emergency release back up.
65
Troubleshooting
The door can now be opened.
Service interval
and BGR display
If the following message appears after "Power On" in the machine
display, either a service or the annual BGR check must be carried
out.
 Service interval
Call the Service Department.
1


BGR Test
Call the Service Department.

The display will go out after 5 seconds.
Fault messages
 Repairs to electrical, gas and steam heated machines should
only be undertaken by a suitably qualified service technician to
ensure safety. Unauthorised or incorrect repairs and other work by
unqualified persons could be dangerous.
Malfunctions occurring before or after the start of a programme will
be shown in the display.

Power cut
Programme stopped.
Press the start button.



 When the power has been restored press "START".
Tip: This error message can mean: The motor thermo-switch of the
drive motor has been triggered.
 Allow the motor to cool down.

Water inlet fault
Call the Service Department
if restart does not work.


 Check the stopcock and press the "START" button.
 Door lock fault
Call the Service Department
if restart does not work.

66

Troubleshooting
 If the door lock fault occurs again after a restart, proceed as
described in "Opening the door in an emergency". Call the Service
Department if restart does not work.
 Heating system fault
Programme stopped. Press start.
Programme will continue without heat.


 Press the "START" button to continue the programme without
heating.
Tip: Disinfection programmes will be cancelled if this fault message
appears.
 Call the Service Department.

Drive motor fault
Programme stopped. Press start.
Motor overheating.


 Allow the motor to cool down.
Too large an imbalance. The imbalance switch has been triggered.

Imbalance fault
Call the Service Department
if restart does not work.


 Switch the machine off and back on again and press "START".

Drain valve fault
Call the Service Department
if restart does not work.


 Check on-site drain system and press "START".
A defective drain valve must only be repaired by Miele Service.

Dispensing system fault
Fill dispenser 1.
Press the start button.


 Change the dispenser container.

Card fault
Card incorrectly inserted in card reader.

67
Troubleshooting
 Insert the card into the card reader correctly.
Miele Service
In the event of a any faults please call Miele Service.
When contacting your dealer or the Service Department, please
quote the model and serial number of your machine. These can be
found on the data plate:
visible above the porthole glass when the drum door is open, or on
the back of the machine at the top.
Please also pass on the error message appearing in the machine
display to the Service Department.
Use only genuine Miele original spare parts. The Service
department will also require model, serial number(SN) and material
number (M-nr.) when ordering.
68
Problem solving guide
Problem solving guide
With the help of the following notes, minor faults in the performance of the machine, some
of which may result from incorrect operation, can be put right without contacting the
Service Department. This will save time and money.
The following guide may help you to find the reason for a fault, and to correct it. You
should, however, note the following:
 Repair work to electrical appliances should only be carried out by a suitably qualified
person in strict accordance with current local and national safety regulations.
Unauthorised or incorrect repairs and other work by unqualified persons could be
dangerous.
The programme does not start
Problem
Cause and remedy
The display remains dark
There is no power to the machine.
 Check whether the washing machine is switched on.
 Check whether the washing machine is connected to the
power supply.
 Check whether the main fuse or circuit breaker has
tripped.
A fault message appears
in the display
A programme cannot be started while there is a fault
message in the display.
 Note the information in the display.
 Press the multifunction selector to confirm the message.
The fault message is deleted.
The display is dark and the The display has switched off automatically to save energy
Start button indicator light (Standby mode).
is flashing slowly.
 Press a button. Standby comes to an end.
69
Problem solving guide
An unsatisfactory wash result
Problem
Cause and remedy
Liquid detergent does not
give the required result.
Liquid detergents usually contain no bleaching agents.
They do not remove fruit, coffee and tea stains.
 Use a general purpose powder detergent containing a
bleaching agent.
 Pour stain removers into drawer  in the dispenser
compartment and liquid detergent into a dispenser ball.
 Never put stain removers and liquid detergent together in
the dispenser drawer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. to break down
the particles of grease in heavily soiled laundry.
 Use more detergent.
 Before washing the next load run a 60 °C programme
with powder detergent but without a load.
White residues which look
like powder detergent are
seen on dark textiles after
washing.
The detergent contained compounds (zeolites) to aid water
softening which are not soluble in water. These have ended
up on the laundry.
 Try and brush off the residues with a soft brush once the
laundry is dry.
 Wash dark textiles using a detergent which contains no
zeolites. Liquid detergents usually contain no zeolites.
Textiles with particularly
greasy soiling are not
getting clean.
 Select a programme with pre-wash. Use liquid detergent
70
for the pre-wash.
 Continue to use universal powder detergent for the main
wash.
The use of heavy-duty detergent is recommended in the
main wash for very heavily soiled work clothing. Please
seek advice from the detergent manufacturer.
Problem solving guide
General problems with the washing machine
Problem
Cause and remedy
The machine vibrates
during the spin cycle.
The machine feet are not level.
 Level the machine and adjust the feet.
Fabric softener is not
The siphon tube is not correctly positioned or is clogged.
completely dispensed or
 Clean the siphon, see "Cleaning and care - Cleaning the
too much water remains in
detergent dispenser compartment".
the  compartment.
The display is in a different A different language has been selected in "Settings "
language.
"Language ".
 Set the language you want. The flag symbol serves as a
guide.
The pillow programme is
The pillow cover fabric has swelled up and the air cannot
taking longer than the time escape.
originally displayed.
 Reduce the wash temperature and stuff the pillow into a
narrow washing bag, or tie it with a piece of string.
The door will not open.
There is no power to the machine.
 Check whether the machine is switched on.
 Check whether the machine is connected to the power
supply.
 Check whether the main fuse or circuit breaker has
tripped.
Power failure
 Open the drum door as described in the next section.
There is still water in the drum and the machine is unable to
drain.
 Check whether the drainage system is blocked. Clean
the drainage system as described in the next section.
For safety reasons the drum door cannot be opened if the
suds temperature is higher than 50 °C.
To continue a programme after an interruption to the power supply
If a running programme is interrupted, e.g. by a power cut, the programme can be
continued when power is restored.
 Switch on the washing machine with the  button.
 Then press Start.
The programme will then continue with the next programme stage.
71
Problem solving guide
Possible reasons for increased levels of foaming
Problem
Cause and remedy
Excessive foaming
Detergent type
 Only use detergent formulated for use in commercial
washing machines. Domestic laundry detergent is not
suitable.
Overdosing of detergent
 Dispense detergent following the instructions on the
packaging and in accordance with local water hardness
levels.
Detergent creates too much foam
 Use a lower foaming detergent or contact your detergent
application specialist.
Very soft water
 In areas with hardness level 1 dispense less detergent in
accordance with the detergent manufacturer's
instructions.
Soiling level of the laundry
 For lightly soiled laundry dispense less detergent in
accordance with the detergent manufacturer's
instructions.
Residues, e.g. detergent left on laundry
 Run an additional pre-wash without detergent and
without selecting a temperature. Laundry which has
been pre-treated before washing must be thoroughly
rinsed before running a wash programme.
Small loads
 Reduce the amount of detergent accordingly.
Drum speed too high during the wash
 Reduce the drum speed and wash rhythm.
72
Problem solving guide
Large items stretched
Problem
Cause and remedy
Stretching of large items
during spinning
 Please contact Miele Service.
Large items can get stretched during spinning.
73
Cleaning and care
Cleaning and care
 Carry out cleaning and maintenance of the machine after use if
possible.
Do not use a pressure washer or hose to clean the machine.
 Clean the machine casing, control panel and plastic parts with a
mild non-abrasive cleaning agent or with a damp cloth only. Wipe
dry with a soft cloth.
Scouring agents will scratch the surface.
 Clean stainless steel casing with a proprietary stainless steel
cleaner.
 Remove any deposits from the door seal with a damp cloth.
Penetration of cleaning agents into electrical components.
 When disinfecting the surfaces, use a damp cloth only to clean the
front and around the door lock. Do not spray any liquids.
 Clean stainless steel casing with a proprietary stainless steel
cleaner.
 Remove any deposits from the door seal with a damp cloth.
Tip: Heavy deposits of dust around the fan housing should be
removed with a vacuum cleaner. The fan housing is located on the
back of the machine.
Build-up of rust
The drum is manufactured from rust-free stainless steel. Water or
foreign objects containing ferrous substances (e.g. paper clips, metal
buttons or metal swarf) which are placed in the machine with the
laundry can cause a build-up of rust in the drum. Clean the drum
regularly in this case and if rust occurs, remove it immediately with a
proprietary stainless steel conditioner. Check the door seals for metal
objects and clean thoroughly as described above. This must be
carried out regularly.
74
Cleaning and care
Cleaning the detergent compartment, detergent
drawers and siphons
 After use the detergent compartment and the detergent drawers
should be cleaned with warm water to remove any detergent
residues.
 If the machine is not going to be used for a longer time, leave the
flap of the detergent compartment open.
 Also clean the siphons in the detergent drawers.
 Remove the siphons, clean with hot water and replace.
Cleaning the drip
channel and
siphon
 Pull the flap of the detergent compartment on the right hand side
down to 45°.
If the drip channel and its drain connector are blocked, then these
should be cleaned.
 Check the ventilation grille on the rear of the machine for soiling
from time to time and clean when necessary.
75
Cleaning and care
 The filters in the water inlet valves (1) and the inlet hoses (2) must
be checked for soiling from time to time and cleaned as necessary.
76
Installation and connection
Installing the washing machine
The washing machine must be installed by Miele Service or by an
authorised dealer. Please observe the information on the
installation diagram.
This washing machine is only intended for items of laundry which
have not been impregnated with dangerous or inflammable
substances.
 To avoid the risk of frost damage, the machine must not be located
in rooms which may be subject to very low temperatures.
 Transport the machine on a trolley inside the room.
Machines with feet must not be pushed to move them.
This could damage them.
 Remove the packaging carefully with a suitable tool.
 Lift the machine off the pallet using a lifting device.
General operating conditions
This washing machine is intended only for use in a commercial
environment and must only be operated indoors.
Ambient temperature in installation room: 0 °C to 40 °C
Relative humidity: non-condensing
Depending on the nature of the installation site, sound emissions and
vibration may occur.
Tip: Have the installation site inspected and seek the advice of a
professional in instances where increased noise may cause a
nuisance.
77
Installation and connection
For easy maintenance
For ease of future maintenance and servicing, the minimum
dimensions and distance to the wall must be observed to enable
access.
 The minimum dimensions and distance to the wall must be
observed.
Minimum distance to the wall approx. 400 mm to allow for
maintenance.
 Adjust the washing machine screw feet until the machine is level.
The machine must be completely level to ensure smooth operation.
78
Installation and connection
Installation on a raised plinth
When installed on a raised plinth, the machine must be secured to the
plinth. When installed on a concrete base the machine must be
secured to the base. The plinth must be secured to the floor.
Transport safety panels
Removing the transport safety panels
The 2 transport safety panels at the front are each secured with 3
hexagon screws. The transport safety panels at the back are each
secured with 4 hexagon screws. The transport safety panels must
only be removed when the machine is in place, before it is
commissioned.
 Remove the front and back panel:
 Unscrew the screws at the bottom of the front panel and remove
the panel.
79
Installation and connection
 Unscrew the screws at the bottom of the back panel and remove
the panel.
 Loosen the hexagon screws to remove the transport safety panels.
Retain the transport safety panels. They need to be refitted should
the machine ever need to be moved again.
Plumbing
Water pressure (flow pressure) of a minimum 1 bar (100 kPa) /
maximum 10 bar (1000 kPa) is required to guarantee problem free
programme operation.
The machine must be connected to the water supply using the inlet
hoses provided.
Hoses must be replaced with hoses tested for a burst pressure of at
least 70 bar (7000 kPa) and for water temperatures of a minimum of
90 °C.
This also applies for associated connection fittings. Miele original
replacement parts fulfil these requirements.
Tip: The hot water supply must not exceed a maximum temperature
of 70 °C.
Connection to the cold water supply
The Y-piece is supplied with the machine.
80
Installation and connection
Dispensing agent connection to the liquid dispensing
mixing compartment
Connections 1 and 2 are provided for viscous agents. These
connections are sealed and need to be drilled open using an 8 mm
drill bit.
Care must be taken to drill through the first wall (1) only, as there is a
deflecting wall (2)10 mm behind it.
If the drilled out connections are no longer required, they must be
resealed.
Connections 3 to 12 are provided for liquid dispensing. These
connections are sealed and must be cut to suit the diameter of the
hose with a suitable hacksaw. If opened connections are no longer
required, they must be resealed.
Water drainage
AV machines: DN 70 on the machine, DN 70 sleeve on-site.
Throughflow rate 200 l/min.
If the slope for drainage is extremely steep, the piping must be vented
to prevent formation of a vacuum in the machine's drain system.
Foam and vapour venting kit BWS
If excessive suds form, foam may escape from the vapour vent. To
remove the foam, an optional vapour venting kit (BWS) can be used.
81
Installation and connection
Electrical connection
The electrical connection must only be carried out by a suitably
qualified electrician in accordance with local and national regulations
such as BS 7671 in the UK.
Tip: Open the machine lid. The connection points are located on the
machine frame.
When installing a residual current device (RCD) it must be Type B.
The electrical components of this machine comply with
DIN EN 60335-1, DIN EN 50571.
See data plate for details.
For hard-wired machines, an all-pole means of deactivation must be
provided on site. Switches with a minimum contact gap greater than
3 mm are suitable disconnectors. These include circuit breakers,
fuses, and contactors (VDE 0660).
The plug connectors or isolator switch should be easily accessible for
servicing work.
If the machine is disconnected from the electricity supply ensure
adequate measures are taken to ensure that the machine cannot be
reconnected to the electricity supply until all work has been carried
out.
Observe the enclosed wiring diagram.
Connecting the dispensing pumps
Connection terminals for 4 time-controlled dispenser pumps, which
can be operated without a multifunction module, are located behind
the cover adjacent to the electrical connection. See enclosed wiring
diagram.
Once the machine has been successfully installed and connected,
replace all the housing parts that were removed.
82
Control panel
Control panel
a Display
See the following pages for more information.
b Short cut buttons
For selecting an individual wash programme quickly. These buttons
can be re-programmed to select your favourite wash programmes
instead of the pre-set ones.
c Start button
d Optical interface PC
This is used by Miele service technicians during servicing work for
testing purposes and for updating the machine.
e Power On button
f Power Off button
g Emergency off switch
(Not part of all machine versions, see Availability of emergency
stop / emergency off devices)
Function buttons
 Stop/Finish
The right-hand function button is used as a finish button after a
programme has been started.
After pressing the button the selected programme is stopped, if
pressed again the programme is cancelled.
 Block plus.
The corresponding programme block (e.g. Pre-wash) is added to the
programme.
 Starch stop
Press this button if the laundry is to be starched.
 Without spin
Press this button if a final spin is not required after the final rinse.
 Settings
 Start time
When this button is pressed before starting the programme,
information about selecting a start time will appear on the display.
83
Control panel
 Back Return to previous display page.
/ Information on next / previous line
 Save
See "Access to supervisor level"
 Water intake
 Programme locked
If a programme is locked, after 1 minute it can no longer be stopped
and cancelled with the finish button.
 Programme unlocked
 Data transfer
 Tone (buzzer) off
84
General information
Overview of function levels
Operator
Entry with Power On.
Supervisor
Access via  "Settings" button and password.
Programme start for all programmes
Menu options in main menu
Programme start only after insertion of coins or
Language
with pre-paid card
Choice of user language for the
duration of a programme
Time/Date
Set date and time
Dispensing
Change dispensing data for
individual programmes
Change password
Settings
Memory function
Buzzer
Seconds unit
Hours unit
Mass unit
Pressure unit
Temperature unit
Minute unit
Length unit
Volume unit
Speed unit
Max. temperature selection
Display standby
Contrast setting
Time of day
Date display
Dispensing calibration
Dispensing throughput (D1 to 13)
Dispensing correction factor (D1 to D13)
Dispenser level reminder (D1 to 13)
Password
Medium water pressure
Heater power
Customer details:
- Sector - Last name - First name
- Street - House number - Town/city - Postcode - Telephone
- System address - Installation date
Currency
85
Access to Supervisor level / changing the password
Password
The supervisor level is accessed by entering a four-digit password
from the character set provided. It can only be selected at the start or
end of a programme.
 Press the  button until the symbol changes to .
 Press the button again.
The following will appear in the display:
Settings
Back
Main menu
Language 

Supervisor level

OK



Select "Supervisor level" and press OK. The password entry screen
will appear.
The first time you access the supervisor level, enter the password
"M1LE".
Password:_ _ _ _
ABCDEFGHIJKLMNOPQRSTUVWXYZ
0123456789

OK



 Select a letter or digit and confirm your entry with the OK button.
When OK is pressed, the character selected will appear in the
corresponding position.
 Press the  "Save" button once you have entered all four
characters.
The supervisor level will open once you have entered the password.
Supervisor level
Main menu

Language
english (GB)
Time/Date
: 11:43

OK
12.5.2015



If no function is carried out within 30 seconds, if the  button is
pressed, or if an incorrect password is entered, the same display
content will be shown as after a power interruption.
86
Access to Supervisor level / changing the password
Change password
You can change the password with this menu option.
 Select supervisor level / main menu.
Supervisor level
 Main menu
Settings

Change password


OK


 Select "Change password" and confirm your entry with the OK
button.
When "Change password" is selected and OK is pressed, the
following will appear in the display:
Password: M1LE
ABCDEFGHIJKLMNOPQRSTUVWXYZ
0123456789

OK



 Select a letter or digit and confirm your entry with the OK button.
When OK is pressed, the character selected will appear in the
corresponding position.
 Confirm your entry with the  "Save" button.
Once you have entered the password and pressed  "Save", the
confirmation prompt will appear.
Overwrite existing data?


 Press the  "Save" button.
87
Language / Time, Date
Main menu options
– Language
– Time/Date
– Dispensing
– Settings
– Change password
Language option
Select the required language.
 Select the language menu option.
Supervisor level
Language
english (GB)
Time/Date
-
 Main menu
OK
: 11:43
+
12.9.2015

When the country language is set the display immediately changes to
this language to ensure that the display is instantly legible for all
users. It then returns to the main menu.
Options:
- deutsch - english (GB) - english (USA) - espanol - francais - italiano
- nederlands - norsk - portugues - griechisch - russisch
If after 30 seconds in Supervisor level "Language" you have not
pressed any buttons or selected "Save" , the display will return to
the main menu.
88
Language / Time, Date
Time of day, Date option
This menu option is used to set the current date and time.
In the event of a power cut these are retained for approx. 6 weeks.
After this time they will need to be reset.
 Select the Time, Date menu option:
After selection, the following appears in the display:
Supervisor level
Time/Date
 Main menu
11:43 12.9.2015

Dispensing


OK

Supervisor level
 Main menu
Time:
11 :43
Date
12.9.2015
-
OK

+


 Press the  "Save" button
The setting is adopted once the  "Save" button has been pressed
and the display has returned to the main menu.
If after 30 seconds in Supervisor level "Time/Date" you have not
pressed any buttons or selected  "Save", the display will return to
the main menu.
89
Dispensing option
Dispensing option
This menu option allows you to change individual dispensing settings.
Supervisor level
 Main menu
Dispensing

Settings


OK


 Select "Dispensing".
After selection, the following appears in the display:
Supervisor level 
Dispensing
1 Mops standard
60°C

2 Mops thermal disinfection
90°C


OK


 Select the relevant programme.
When the corresponding programme is selected, only the dispensing
data parameters will appear.
Dispensing  1 Mops standard
Area 1
: Pre-wash
Block 1: Pre-wash

OK



 Select the required range and block.
Dispensing  1 Mops standard
Dispensing method: No

Dispensing phase 1 : 


OK


The options will appear:
– No
– Qty. in ml
– Concentration ml/l
– Concentration ml/kg
In "Dispensing method: No" setting, dispensing phases 1 and 2 are
locked.
Dispensing  1 Mops standard
Dispensing phase 1 : No

Dispensing phase 2: No


OK



In "Amount and concentration" setting, in dispensing phases 1 and
2 either "No" or "User defined" can be selected.
90
Dispensing option
Dispensing phase 1  User defined
Dispensing: 1
Dispenser pump:

D 1
OK




Options:
– Dispensing 1 to 6
Dispenser pump:
– No
– D1 to D13
Dispensing phase 1  User defined
Dispensing amount : 0 ml

Dispensing delay


OK
: 0 s



Dispensing amount: 0 to 9999 depending on dispensing method:
– ml
– ml/l
– ml/kg
Dispensing delay:
– No
– 0 to 999 s
 Select  "Save" with the multifunction selector and save the
modified dispensing settings,
or
press  to return to the programme list without saving your
changes.
Return to programme list with or without saving your changes to the
dispensing settings.
Tip: If the correction factor is changed, it must be corrected as
necessary.
91
Settings option
Access the Settings option.
Supervisor level
 Main menu
Settings

Change password


OK



 Use the arrow buttons to access the following content:
Supervisor level
Settings

Memory function: Yes
Buzzer

: Yes
OK



Sub-menu options:
– Memory function
– Buzzer
– Unit - temperature
– Unit - seconds
– Unit - minutes
– Unit - hours
– Unit - length
– Unit - mass
– Unit - volume
– Unit - pressure
– Unit - drum rotation
– Max. temperature
– Display standby
– Contrast setting
– Clock display
– Date display
– Dispenser calibration
– Dispensing throughput (D1 to D13)
– Dispensing correction factor (D1 to D 13)
– Dispenser level reminder (D 1 to D 13)
– Password required
– Medium water pressure
– Heater power
– Customer data
92

Settings option
– Currency
Save the specified parameters.
 Specify the parameters.
 Press the  "Save" button to save the specified parameters.
The parameters are saved and the display switches back to the submenu.
Tip: When  is pressed, or if after 30 seconds no button has been
pressed, the settings are not saved and the display returns to the
main menu.
Memory function
The Temperature and Spin speed programme parameters for those
programmes which can be changed before the programme start, are
saved after the start of the programme. In addition, the button
functions are not reset at the end of the programme. These appear
again with each new programme selection.
Options:
– No
– Yes
Unit options
According to the set language when "auto" is set, the appropriate unit
for temperature, second, minute, hour, length, mass, volume,
pressure or revolutions is used.
Temperature - unit
Options:
– auto
– °C
– °F
Seconds - unit
Options:
– auto
– s
– sec
– sg
– sek
Minutes - unit
Options:
– auto
– min
93
Settings option
– mn
Hours - unit
Options:
– auto
– h
– timer
– tim
– uur
– time
– hr
Length - unit
Options:
– auto
– mm
– inches
Mass - unit
Options:
– auto
– kg
– l
Volume unit
Options:
– auto
– l
– USA gal
– CDN gal
Pressure - unit
Options:
– auto
– bar
– psi
Speed - drum rotation
Options:
– auto
– U/min
– T/min
– rpm
94
Settings option
– t/mn
– giri/min
– kierr/min
– r/min
– omdr/min
– v/min
– o/min
Buzzer
If "Yes" is programmed, the buzzer is activated along with the
programme stop signal 1 and 2, the block end signal and the fault
stop signal. The buzzer frequency is increased with the fault stop
signal. The buzzer is switched off after 5 minutes or when a button is
pressed.
If "No" is programmed, the buzzer is switched off.
Options:
– No
– Yes
Maximum temperature selection
This value can be set from cold to 95 °C / 203 °F in 1 °C / °F
increments and limits all temperature settings in the programmes to
the selected value. This means that when 60 °C is selected, for
example, the water will not be heated to more than 60 °C in any
programme even if a higher temperature is programmed for the
selected programme.
Options:
– Cold
– 15 to 95 °C
Display standby
If the "Display Standby: yes" setting is selected, the display is
switched on by pressing any button. If no further buttons are
pressed after 10 minutes, the machine returns to "Standby". The
start button light ring flashes to inform you of this. When a button is
pressed the display is switched on again and the last active screen
appears.
When "Display standby: No" is set, the display is permanently on.
 Choose from the following options:
– Yes
– No
95
Settings option
Contrast setting
The display contrast can be altered from 1 to 10. This allows the
display to be optimised for specific working conditions. When it is
altered, the contrast is changed immediately.
Options:
– 1 to 10
Clock display
You can select either the 24-hour or 12-hour clock for the display.
Options:
– 24 h
– 12 h
Date display
Various different display formats are used in accordance with the
language set.
 Select the date format from the chart below.

Country
Deutschland, England, Niederlande,
Frankreich, Italien, Finnland, Portugal,
Spanien, Dänemark, Norwegen,
Griechenland
Sweden
USA
Format
Day/Month/Year
Year / Month / Day
Month/Day/Year
Tip: The date format can be changed in accordance with the country.
Options:
– auto
– Day/Month/Year
– Year / Month / Day
– Month/Day/Year
Dispenser calibration
Dispensing calibration is used to measure the throughput of individual
dispensing pumps.
96
Settings option
To go directly to
"dispenser
calibration" when
the machine is
switched off:
 Press and hold multifunction button 2 and switch the machine on
with "Power On".
Settings
 Dispenser calibration
Dispenser pump 1
Dispenser pump 2
OK




Options:
– Dispenser pump 1 to 13
 Select a dispenser pump.
When a dispenser pump is selected, the following will appear in the
display:
Dispenser calibration  Dispenser pump 1
V:
100 ml
-
t: 0 s
OK
+
P: No
0/1


Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml
increments.
 Press multifunction button 0/1.
The dispensing hose will fill up.
 Stop the process by pressing button 0/1.
 Run the hose of the dispenser pump that is being checked upwards
into a measuring vessel.
 Irritant agents.
Skin and eye irritation.
Avoid contact with skin and eyes, wear protective clothing.
 Return to the main menu by pressing "Back".
Settings
 Dispenser calibration
Dispenser pump 1
Dispenser pump 2

OK



 Select a dispenser pump.
Dispenser calibration  Dispenser pump 1
V:
100 ml
-
OK
t: 0 s
+
P: No
0/1


 Press multifunction button 0/1.
Stop the pump by pressing button 0/1, or the pump will stop
automatically after 60 seconds.
97
Settings option
 Measure the required amount in the measuring vessel.
Dispenser calibration  Dispenser pump 1
V: 100 ml
-
t: 30 s
OK
+
P: 200,0 ml/min
0/1


 Enter the amount measured in field "V:".
The throughput P is calculated in ml/min. by the controls.
 Press the  "Save" button.
The measured value is assigned to the pump.
 Reattach the hose.
Dispensing throughput (D1 to D13)
The throughput of the connected dispensing pumps can be set from
0 ml/min to 9999 ml/min in 1 ml/min steps.
 Access the following content:
Supervisor level
 Settings
Dispensing throughput

Dispensing correction factor


OK


 Select "Dispensing throughput".
The following will appear on the display:
Settings
 Dispensing throughput
Dispenser pump 1: 100,0 ml/min
Dispenser pump 2 : 100,0 ml/min

OK

Options:
– No
– 1 to 9999.0 ml/min
98


Settings option
Dispensing correction factor (D1 to D 13)
The correction factor can be used if an adjustment is made to the
liquid dispensing. If, e.g. the dispensing agent for Dispensing pump D
1 were altered (to a higher concentration), a rapid modification can be
made with the correction factor.
 Calculate the correction factor using the following formula:
Correction factor D1 =
New quantity Dos-p. D1
Current quantity Dos-p. D1
 Access the following content:
Supervisor level
 Settings
Dispensing correction factor

Dispenser level reminder


OK



 Select "Dispensing correction factor".
Supervisor level
 Settings
Dispenser pump 1 : 1,00
Dispenser pump 2 : 1,00

OK




You have the following options:
– 0.01 to 1.99
– 2
Once you exit the supervisor level, the new dispensing amounts are
used in the programmes but the programming is not changed.
99
Settings option
Dispenser level reminder (D 1 to D 13)
The machine must be programmed if a container level reminder is
required.
Supervisor level
 Settings
Dispenser level reminder
: Yes
Password required

OK





 Select "Dispenser level reminder".
Settings
 Dispenser level reminder
Dispenser pump 1 : Yes
Dispenser pump 2 : Yes

Options:
– Yes
– No
100
OK




Settings option
Password required
The use of a password can be selected here.
 Set whether or not you want to use a password.
Options:
– Yes
– No
However, if a password has already been assigned and the operator
then selects "No", they will be prompted to enter the current
password when they press .
Medium water pressure
Medium water pressure must be set in order to calculate
consumption data. This is used, among other things, for calculating
water quantities in individual blocks or for a whole programme.
Options:
– 0.1 to 50 bar
– 1 to 800 psi
Heater power
The heater voltage is required to calculate heater power.
Options:
– 0.0 to 999.9 kW
Customer data
Customer details can be entered here.
Options:
- Sector
- Location
- Name
- Postcode
- First name
- Telephone
- Street
- System address
- House number
- Installation date
Location
A sector can be selected here.
Options:
– Care home
– Medical practice
– Nursing home
101
Settings option
– Fire brigades/rescue services
– Restaurant / Café
– Commercial laundry
– Small businesses
– Hotel/guesthouse
– Industry
– Youth hostel
– Hospital
– Riding stables
– School
– Dry cleaners
– Housing associations
– Other:
– Name, First name
– Street, House number
– Town, Postcode
– Telephone
– System address: a 10-digit system address for the machine can
be entered here.
– Installation date
Currency
Options:
102
- auto
(in line with selected language)
- EUR
Euro
- GBP
pounds sterling
- CHF
Swiss francs
- USD
American dollars
- RUB
Russian roubles
- CAD
Canadian dollars
- CZK
Czech krone
- DKK
Danish krone
- PLN
Polish zloty
- SEK
Swedish krone
- TRL
Turkish lira
- SKK
Slovakian krone
Technical data
PW 413 machine data
Electrical connection
Voltage
see data plate
Frequency
see data plate
Total connected load
see data plate
Current draw
see data plate
Fuse rating
see data plate
Heater rating
see data plate
Installation dimensions
Casing width (without add-on components)
795 mm
Casing height (without add-on components)
1350 mm
Casing depth (without add-on components)
897 mm
Overall machine width
799 mm
Overall machine height
1352 mm
Overall machine depth
1010 mm
Minimum width of transport opening
Minimum distance between wall and machine front
805 mm
1350 mm
Weight and floor load
Net weight
see installation plan
Max. floor load in operation
see installation plan
Emissions data
Sound pressure level emission in workplace in accordance with EN ISO 11204/11203
Sound power level EN ISO 9614-2
<70 dB(A) re 20 μPa
<80 dB(A)
Product safety
Product safety standard
IEC 60335-1, IEC 60335-2-7
EN 60335-1, EN 50571
103
Technical data
PW 418 machine data
Electrical connection
Voltage
see data plate
Frequency
see data plate
Total connected load
see data plate
Current draw
see data plate
Fuse rating
see data plate
Heater rating
see data plate
Installation dimensions
Casing width (without add-on components)
920 mm
Casing height (without add-on components)
1450 mm
Casing depth (without add-on components)
857 mm
Overall machine width
924 mm
Overall machine height
1452 mm
Overall machine depth
950 mm
Minimum width of transport opening
930 mm
Minimum distance between wall and machine front
1250 mm
Weight and floor load
Net weight
see installation plan
Max. floor load in operation
see installation plan
Emissions data
Sound pressure level emission in workplace in accordance with EN ISO 11204/11203
Sound power level EN ISO 9614-2
<70 dB(A) re 20 μPa
<80 dB(A)
Product safety
Product safety standard
104
IEC 60335-1, IEC 60335-2-7
EN 60335-1, EN 50571
105
United Kingdom
Miele Co. Ltd.
Fairacres, Marcham Road
Abingdon, Oxon, OX14 1TW
Professional Sales, Tel: 0845 365 6608
E-mail: [email protected]
Internet: www.miele.co.uk/professional
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
1 Gilbert Park Drive, Knoxfield, VIC 3180
Tel: 1300 731 411
Internet: www.miele-professional.com.au
E-mail: [email protected]
China
Miele (Shanghai) Trading Ltd.
1-3 Floor, No. 82 Shi Men Yi Road
Jing' an District, 200040 Shanghai, PRC
Tel: +86 21 6157 3500, Fax: +86 21 6157 3511
E-mail: [email protected], Internet: www.miele.cn
Miele (Hong Kong) Limited
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025, Fax: (852) 3579 1404
Email: [email protected]
Website: www.miele.hk
India
Miele India Pvt. Ltd.
Ground Floor, Copia Corporate Suites
Plot No. 9, Jasola
New Delhi - 110025
Tel: 011-46 900 000, Fax: 011-46 900 001
E-mail: [email protected], Internet: www.miele.in
Ireland
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus, Dublin 24
Tel: (01) 461 07 10, Fax: (01) 461 07 97
E-Mail: [email protected], Internet: www.miele.ie
Manufacturer: Miele & Cie. KG
Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Alteration rights reserved / Publication date: 0817

Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana Petroleum
Solaris Dutamas No. 1, Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
New Zealand
Miele New Zealand Limited
IRD 98 463 631
Level 2, 10 College Hill
Freemans Bay, Auckland 1011, NZ
Tel: 0800 464 353
Internet: www.miele-professional.com.au
E-mail: [email protected]
Singapore
Miele Pte. Ltd.
163 Penang Road
# 04 - 03 Winsland House II
Singapore 238463
Tel: +65 6735 1191, Fax: +65 6735 1161
E-Mail: [email protected]
Internet: www.miele.sg
South Africa
Miele (Pty) Ltd
63 Peter Place, Bryanston 2194
P.O. Box 69434, Bryanston 2021
Tel: (011) 875 9000, Fax: (011) 875 9035
E-mail: [email protected]
Internet: www.miele.co.za
United Arab Emirates
Miele Appliances Ltd.
Gold & Diamond Park
Office No. 6-217, Sheikh Zayed Road
P.O. Box 11 47 82 - Dubai
Tel. +971 4 3044 999, Fax. +971 4 3418 852
800-MIELE (64353)
E-Mail: [email protected], Website: www.miele.ae
M.-Nr. 10 683 160 / 00
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