Operating and installation instructions Commercial Washing Machine PW 413 PW 418 To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-IE,ZA,AE M.-Nr. 10 683 160 The packaging is designed to protect against transportation damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. Your dealer will take the packaging materials away. Energy and water consumption – To get the most out of your machine, load the maximum dry load for the programme you are using. The most efficient use of energy and water is achieved when a full load is washed. Detergent – Do not exceed the amounts of detergent recommended by the manufacturer on the packaging. – Reduce the amount of detergent for smaller loads. When drying with a tumble dryer Select the highest possible spin speed for the wash programme to save energy in the subsequent tumble dryer cycle. 2 Contents Warning and Safety instructions........................................................................................ 7 Notes on using chlorine bleach and perchloroethylene (PCE) ....................................... 14 Anti-chlorine treatment................................................................................................... 14 Description of the machine (with detergent dispensing compartment) ...................... 16 Models with detergent dispensing compartment (WEK)..................................................... 16 Description of the machine (without detergent dispensing compartment)................. 17 Models without detergent dispensing compartment (WEK)................................................ 17 Operating the washing machine ...................................................................................... 18 Control panel ....................................................................................................................... 18 Function buttons ................................................................................................................. 19 Preparing for use ............................................................................................................... 20 Commissioning.................................................................................................................... 20 Preparing the laundry .......................................................................................................... 20 Max. load............................................................................................................................. 21 Loading the washing machine............................................................................................. 21 Washing with dispenser compartment............................................................................ 22 Adding detergent using the detergent dispenser compartment ......................................... 22 Bleaching agent................................................................................................................... 23 Dyes, dye removers and descaling agents ......................................................................... 23 Washing without dispenser compartment ...................................................................... 24 Amount to be dispensed ..................................................................................................... 24 Commissioning the dispensing pumps ............................................................................... 24 Continuing the programme after a "Dispensing system fault" message ............................ 24 Dispenser calibration........................................................................................................... 25 Washing.............................................................................................................................. 27 Detergent dispensing .......................................................................................................... 27 Amount of detergent ...................................................................................................... 27 Water hardness levels .................................................................................................... 27 Starting a programme ......................................................................................................... 31 Opening the drum door after the programme has finished ................................................. 32 Procedure in the event of a programme interruption during operation: .............................. 32 Programme chart - BASIC VERSION ............................................................................... 34 Cottons................................................................................................................................ 34 Cottons programmes / Eco short 50 °C.............................................................................. 35 Minimum iron programme ................................................................................................... 36 Delicates and Woollens programmes.................................................................................. 36 Separate rinse programme ................................................................................................. 37 Separate spin programme .................................................................................................. 37 Separate drain programme ................................................................................................. 37 Starch programme .............................................................................................................. 37 'Clean machine' programme ............................................................................................... 38 Programme chart - MOPSTAR ......................................................................................... 39 Contract cleaning programmes........................................................................................... 39 3 Contents Mop programmes ................................................................................................................ 39 Information on Mops...+ finish programme .................................................................... 41 Information on Finish mops programme ........................................................................ 41 Mop loads (cotton) ......................................................................................................... 42 Mop loads (microfibre).................................................................................................... 42 Cleaning cloth programmes ................................................................................................ 43 Information on Standard cloths programme .................................................................. 45 Information on Cloths ... + finish programme................................................................. 45 Information on Finish cloths programme ....................................................................... 45 Pads programme ................................................................................................................. 45 Mats programme ................................................................................................................. 45 Curtains programme............................................................................................................ 46 Programme without spin, curtains ................................................................................. 46 Cottons 60 °C programme .................................................................................................. 46 Separate rinse programme ................................................................................................. 46 Separate spin programme .................................................................................................. 46 Separate drain programme ................................................................................................. 46 'Clean machine' programme ............................................................................................... 47 Programme chart - SLUICE .............................................................................................. 48 Sluice programmes ............................................................................................................. 48 Sluice programme sequence............................................................................................... 49 Disinfection programmes .................................................................................................... 49 'Clean machine' programme ............................................................................................... 51 Separate drain programme ................................................................................................. 51 Cottons................................................................................................................................ 51 Minimum iron programme ................................................................................................... 52 Delicates programmes ........................................................................................................ 52 Curtains programme............................................................................................................ 52 Separate rinse programme ................................................................................................. 52 Separate spin programme .................................................................................................. 52 Programme chart - LAUNDERETTE ................................................................................ 53 Programme chart - Launderette .......................................................................................... 53 Cottons programmes .......................................................................................................... 53 Bedding programmes.......................................................................................................... 55 Additional functions .......................................................................................................... 56 Start time............................................................................................................................. 56 Setting a start time .............................................................................................................. 56 Cancelling the start time ..................................................................................................... 57 With Pre-wash ..................................................................................................................... 57 Selecting pre-wash......................................................................................................... 57 Starch .................................................................................................................................. 57 Adding via the detergent compartment ......................................................................... 57 Adding directly into the drum ......................................................................................... 57 Without spin ........................................................................................................................ 58 Programme cancellation...................................................................................................... 58 Cancelling a locked programme.......................................................................................... 60 Communication module ...................................................................................................... 60 Optional modules: ............................................................................................................. 61 Liquid dispensing (optional for machines with dispenser compartment)............................ 61 4 Contents Continuing the programme after a "Dispensing system fault" message ............................ Amount to be dispensed ..................................................................................................... Commissioning the dispensing pumps ............................................................................... Dispenser calibration........................................................................................................... 61 61 62 62 Troubleshooting................................................................................................................. 64 Opening the door and drain valve in an emergency ........................................................... 64 Service interval and BGR display ................................................................................... 66 Fault messages .............................................................................................................. 66 Miele Service .................................................................................................................. 68 Problem solving guide ..................................................................................................... 69 Problem solving guide ......................................................................................................... 69 The programme does not start............................................................................................ 69 An unsatisfactory wash result ............................................................................................. 70 General problems with the washing machine ..................................................................... 71 To continue a programme after an interruption to the power supply .................................. 71 Possible reasons for increased levels of foaming ............................................................... 72 Large items stretched.......................................................................................................... 73 Cleaning and care ............................................................................................................. 74 Cleaning and care ............................................................................................................... 74 Build-up of rust.................................................................................................................... 74 Cleaning the detergent compartment, detergent drawers and siphons.............................. 75 Installation and connection .............................................................................................. 77 Installing the washing machine ........................................................................................... 77 General operating conditions .............................................................................................. 77 For easy maintenance ......................................................................................................... 78 Installation on a raised plinth............................................................................................... 79 Transport safety panels ....................................................................................................... 79 Removing the transport safety panels ................................................................................ 79 Plumbing ............................................................................................................................. 80 Connection to the cold water supply .................................................................................. 80 Dispensing agent connection to the liquid dispensing mixing compartment ..................... 81 Water drainage .................................................................................................................... 81 Electrical connection .......................................................................................................... 82 Connecting the dispensing pumps ..................................................................................... 82 Control panel ..................................................................................................................... 83 Control panel ....................................................................................................................... 83 Function buttons ................................................................................................................. 83 General information .......................................................................................................... 85 Overview of function levels ................................................................................................. 85 Access to Supervisor level / changing the password.................................................... 86 Password............................................................................................................................. 86 Change password ............................................................................................................... 87 Language / Time, Date...................................................................................................... 88 Main menu options.............................................................................................................. 88 Language option ................................................................................................................. 88 Time of day, Date option ..................................................................................................... 89 5 Contents Dispensing option ............................................................................................................. 90 Dispensing option ............................................................................................................... 90 Settings option .................................................................................................................. 92 Sub-menu options:.............................................................................................................. 92 Memory function ................................................................................................................. 93 Unit options ......................................................................................................................... 93 Buzzer.................................................................................................................................. 95 Maximum temperature selection......................................................................................... 95 Display standby................................................................................................................... 95 Contrast setting ................................................................................................................... 96 Clock display....................................................................................................................... 96 Date display......................................................................................................................... 96 Dispenser calibration........................................................................................................... 96 Dispensing throughput (D1 to D13) ..................................................................................... 98 Dispensing correction factor (D1 to D 13) ........................................................................... 99 Dispenser level reminder (D 1 to D 13).............................................................................. 100 Password required ............................................................................................................ 101 Medium water pressure..................................................................................................... 101 Heater power..................................................................................................................... 101 Customer data................................................................................................................... 101 Currency ............................................................................................................................ 102 Technical data.................................................................................................................. 103 PW 413 machine data ....................................................................................................... 103 Electrical connection ................................................................................................... 103 Installation dimensions................................................................................................. 103 Weight and floor load ................................................................................................... 103 Emissions data ............................................................................................................. 103 Product safety .............................................................................................................. 103 PW 418 machine data ....................................................................................................... 104 Electrical connection ................................................................................................... 104 Installation dimensions................................................................................................. 104 Weight and floor load ................................................................................................... 104 Emissions data ............................................................................................................. 104 Product safety .............................................................................................................. 104 6 Warning and Safety instructions This washing machine complies with all relevant current local and national safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. It is essential to read the operating instructions before using the washing machine for the first time. They contain important information on the safety, use and maintenance of the washing machine. This prevents both personal injury and damage to the washing machine. If other persons are being shown how to operate the washing machine, they must be given or informed of these important safety instructions. Keep these instructions in a safe place and pass them on to any future owner. Correct use The washing machine is designed for commercial use. The washing machine is intended for installation in a commercial environment. If the machine is used in a commercial environment it may only be operated by instructed/trained personnel. If the machine is used in a publically accessible area, the supervisor must ensure that it can be operated safely without risk of danger. This washing machine is only intended for items of laundry which have not been impregnated with dangerous or inflammable substances. Only machine wash articles which have a care label stating that they are suitable for machine washing or for wet cleaning. This washing machine must be used as described in the operating instructions and must be checked on a regular basis to make sure it is functioning correctly. Maintenance must be carried out when necessary. The washing machine is not suitable for outdoor use. Do not install your washing machine in a room where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point. This washing machine must not be used in a non-stationary location (e.g. on a ship). This washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation. Children under the age of eight must not be allowed near the washing machine unless they are constantly supervised. Older children may only use the washing machine without supervision if its operation has been clearly explained to them and they are able to use it safely. Children must be able to understand and recognise the possible dangers caused by incorrect operation. Children may not carry out cleaning or maintenance on the washing machine unsupervised. 7 Warning and Safety instructions Always supervise any children in the vicinity of the washing machine. Never allow children to play with the washing machine. Disinfection programmes must not be interrupted, as this can have a limiting effect on the disinfection result. It is the operator's responsibility to ensure that the standard of disinfection in thermal as well as chemo thermal procedures is maintained (in accordance with local and national health and safety regulations) by carrying out suitable validation tests. Any uses other than those listed above are prohibited. The manufacturer accepts no liability in such cases. 8 Warning and Safety instructions Preventing problems Do not use chemical cleaning agents such as those use for dry cleaning in this washing machine. There is a risk of fire or explosion with most cleaning agents, e.g. benzine. When washing with high temperatures, remember that the porthole glass becomes hot. Do not let children touch it during a wash programme. Danger of burning! Always close the door after use. This is to avoid the risk of children trying to climb into the washing machine or hide things it, and animals getting into the drum. Do not damage, remove or bypass the safety components or control elements of this washing machine. Machines with a damaged control panel, wires or cables must not be used until they have been repaired. Water used for washing in this machine is suds solution and not drinking water! It must be discharged into a proper drainage system. Always make sure that the drum is stationary before reaching in to remove laundry. Reaching into a moving drum is extremely dangerous. Danger of injury. Be careful not to put your hands in the gap between door and frame when closing the drum door. Caution! The drum door is locked automatically as soon as the machine starts. If the detergent compartment drawer is open and any of the dispenser drawers are missing, there is a danger of scalding from splashing water. Do not operate the machine if any of its components are missing. It is particularly important to observe manufacturer's instructions when using a combination of cleaning agents and special application products. Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions. 9 Warning and Safety instructions Technical safety Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged machine. The electrical safety of this washing machine can only be guaranteed when correctly earthed. It is most important that this basic safety requirement is regularly tested, and where there is any doubt the on-site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele approved service technician, otherwise any subsequent damage will not be covered by the guarantee. Do not make any alterations to the machine, unless authorised to do so by Miele. In the event of a fault or maintenance, the washing machine must be disconnected from the power supply. The washing machine is only electrically disconnected from the power supply, if – the plug has been disconnected from the socket, or – the mains fuse has been disconnected, or – the on-site screw-in fuse has been completely unscrewed. See "Installation and connection - Electrical connection". This washing machine must only be connected to the on-site water supply using a new hose kit. Old hoses must not be re-used. Check the hose regularly for signs of wear. Change in good time to avoid the risk of leaks and subsequent damage. The cause of any leaks must be dealt with before the washing machine is restarted. Disconnect the washing machine immediately if any water leaks out. Steam heating malfunctions can result in high temperatures at the door, the dispenser and inside the drum (in particular at the edge of the drum). There is a risk of slight burns. This only applies to machines with steam heating. Faulty components must only be replaced by genuine Miele original spare parts. Miele can only guarantee the safety standards of the machine when Miele replacement parts are used. All relevant national provisions and regulations (DGUV in Germany) relating to accident insurance are applicable to this machine. It is recommended to carry out testing in accordance with the regulatory framework described in DGUV100-500 /Chapter 2.6/ Section 4. The test book required for the documentation is available from Miele. Please observe the instructions in "Installation and connection" and "Technical data". The plug for the washing machine must always be kept accessible so that the machine can be easily disconnected from the power supply. For hard-wired machines, an all-pole means of deactivation must be provided on site. 10 Warning and Safety instructions If the machine is to be hard-wired, there must be a means of disconnecting all poles from the power supply. The mains switch must be close to the washing machine and be clearly identifiable, unhindered and easily accessible at all times. 11 Warning and Safety instructions Correct use The maximum dry laundry weight for PW 413 is 14 kg and for PW 418 is 20 kg. The maximum recommended loads for individual programmes are given in the Programme chart. Before using the machine for the first time, check that the transport safety panels at the rear of the machine have been removed (see "Installation and connection - Removing transport safety panels"). During spinning, a transport safety panel which is still in place may result in damage to both the machine and adjacent furniture or appliances. Never try to open the drum door of the washing machine using force. The door can only be opened when a corresponding message appears in the display. Do not push the suspended drum unit while the machine is running. When closing the door there is a danger of crushing and shearing between the door frame and the drum opening and also at the hinges. Exercise caution as the door locks automatically when the machine starts! Close the stopcock if the machine is to be left for any length of time (e.g. while on holiday), especially if there is no floor drain (gully) in the immediate vicinity. Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum). Damaged components can damage the laundry. If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale it, only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from Miele. Strictly observe the instructions for the descaling agent. Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine. Never use solvent based cleaning agents, e.g. those containing benzine in this machine. Doing so may result in damage to component parts and create toxic fumes. Risk of fire and explosion! Benzine, petrol, paraffin, or any easily flammable liquid must not be stored or used near the machine. Do not use the machine lid as storage space. Risk of fire and explosion! Do not store chemicals (liquid detergents, additives) on the machine lid. They may cause discolouration or lacquer damage. Accidently spilled chemicals should be removed immediately with a wet cloth from the surface. There is a fan outlet on the back of the machine. Under no circumstances must this be blocked. Please observe the minimum distance on the installation diagram. Only use dyes specified by the manufacturer as being suitable for use in a washing machine. Always observe the manufacturer's instructions carefully. Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine. 12 Warning and Safety instructions Avoid contact of stainless steel surfaces with liquid cleaning and disinfecting agents which contain chlorine or sodium hypochlorite. These agents can have a corrosive effect on stainless steel. Aggressive vapours containing chlorine bleach can also be corrosive. Do not store open containers of these agents near the machine. Do not use a pressure washer or hose to clean the washing machine. 13 Warning and Safety instructions Chlorine and component damage Frequent use of chlorine products increases the risk of damage to components. Notes on using chlorine bleach and perchloroethylene (PCE) The use of substances containing chlorine, such as sodium hypochlorite and chlorine bleach in powder form, can result in damage of the protective layer of stainless steel and corrosion on componentry, depending on the chlorine concentration, the exposure time and the temperature. For this reason, it is important to refrain from the use of such products, and use bleaches based on oxygen instead. If, however, chlorine bleaches are used for special soiling, an anti-chlorine treatment must always be carried out. Otherwise, the washing machine and the load may suffer persistent and irreparable damage. Anti-chlorine treatment Anti-chlorine treatment must be carried out immediately after chlorine bleach has been used. The use of hydrogen peroxide or an oxygen based cleaning or bleaching agent is recommended and the laundry should not be drained in between. Thiosulphates, another common chlorine removal product, can on the other hand result in gypsum-like deposits on both the laundry and on machine surfaces, particularly in combination with hard water. Treatment with hydrogen peroxide neutralises chlorine and is the preferred method of choice. The exact quantity of additives and the treatment temperatures required must be set and tested on site in accordance with the dosage recommendations of the detergent and additive manufacturers. The laundry must also be tested to check whether it contains any active chlorine residues. 14 Warning and Safety instructions Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. Disposal of your old machine Before disposing of an washing machine it is important to disable the door lock. This way you will prevent the risk of children accidentally locking themselves in and endangering their lives. Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions. 15 Description of the machine (with detergent dispensing compartment) Models with detergent dispensing compartment (WEK) ⑥ ① ② ⑯ ⑦ ⑧⑨⑧ ⑩ ⑬ ③ ④ ⑪ ⑫ ⑮ ⑭ ⑤ a Display see "Control panel" b Emergency off switch see "Control panel" c Door handle i Hot water connection j 2 x hard water connection (Optional) k Connections for external dispenser pumps d Drum door l Vapour extraction / free outlet Type AB e Four adjustable feet m Communication module slot f Detergent dispensing compartment g Electrical connection h Cold water connection The XKM RS232 communication module is available as an optional accessory. n Dump valve o Cold water connection for liquid dispensing (Optional) p Fan casing See "Installation and connection" 16 Description of the machine (without detergent dispensing compartment) Models without detergent dispensing compartment (WEK) ① ② ⑮ ⑥ ⑧ ⑦ ⑨ ⑩ ⑪ ⑭ ⑫ ④ ③ ⑬ ⑤ a Display see "Control panel" b Emergency off switch see "Control panel" c Door handle d Drum door e Four adjustable feet i 2 x hard water connection (optional) j Connections for dispenser pumps k Vapour extraction / free outlet Type AB l Communication module slot The XKM RS232 communication module is available as an optional accessory. f Electrical connection m Dump valve g Cold water connection n Cold water connection for liquid h Hot water connection dispensing o Fan casing See "Installation and connection" 17 Operating the washing machine Control panel a Display When the machine is switched on the welcome screen will appear briefly, followed by the first programme or the last programme started. b Function buttons These buttons can be allocated specific functions depending on the status of the machine. These appear in the display above the buttons and are highlighted when selected. The first 6 programmes can be selected directly using buttons 1 6. Further programmes can be selected by pressing and holding button 6 . c Start button The light ring around the button flashes when a selected programme can be started. The selected programme starts when the start button is pressed. After a programme has been started, the display content can be shown again by pressing this button. d Optical interface PC Using PC software, data can be transmitted to and from the controls to a PC. The optical interface on the control panel provides the connection point. e Power On button For switching the machine on f Power Off button For switching the machine off g Emergency off switch The emergency off switch puts the machine into a safe state in the event of danger or in order to prevent danger. The emergency off switch must be placed in such a way that the user can activate it immediately in an emergency. Caution, the machine is not disconnected from the power supply. When the hazard has been removed, the switch is released by turning it clockwise. When the "START" button is pressed again, the interrupted programme continues. 18 Operating the washing machine Function buttons Stop/Finish The right-hand function button is used as a finish button after a programme has been started. After pressing the button the selected programme is stopped, if pressed again the programme is cancelled. Block plus. The corresponding programme block (e.g. Pre-wash) is added to the programme. Starch stop Press this button if the laundry is to be starched. Without spin Press this button if a final spin is not required after the final rinse. Settings Start time When this button is pressed before starting the programme, information about selecting a start time will appear on the display. Back Return to previous display page. / Information on next / previous line Save See "Access to supervisor level" Water intake Programme locked If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. Programme unlocked Data transfer Tone (buzzer) off 19 Preparing for use Commissioning The machine should be commissioned by a Miele service technician or an authorised Miele Service dealer only. Open the supply valves for water and steam, depending on heating type. Switch the machine on at the on-site mains switch. M Switch on the machine with the I "Power on" button. PROFESSIONAL PW 4xx Welcome The welcome screen will appear in the display. 1 60 °C Cottons hygiene 13,0/13,0kg Main wash Rinses 1 2 1025 rpm 3 4 5 6 The display varies depending on the selected programme. Tip: The first 6 programmes can be selected directly using buttons 1 6. Further programmes can be selected by pressing and holding button 6 . Preparing the laundry Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to fabrics and to components in the machine. 20 Preparing for use Max. load (dry laundry) PW 413 PW 418 max. 14 kg max. 20 kg Maximum load weights are given in the programme chart. Loading the washing machine Switch on the washing machine with the button. Pull the door handle to open the drum door. Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning. The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creases. Closing the drum door Close the door by pressing it until the pre-latch engages. Make sure that no items are caught between the drum door and the seal. The drum door engages, but does not lock yet. The drum door locks automatically as soon as the machine starts. 21 Washing with dispenser compartment Adding detergent using the detergent dispenser compartment For standard wash programmes add the detergent for the main wash to the drawer and if desired, add detergent for a pre-wash to the drawer. Add fabric conditioner to the front of the drawer. Add any other liquid agents to the back of the drawer (if this has been programmed). Do not fill the drawers above the level marker with liquid agents. Otherwise they will run straight through the siphon into the suds container. 22 Washing with dispenser compartment Bleaching agent Only use bleach on fabrics with the Δ symbol on the wash care label. Liquid bleaching agents must only be dispensed through the designated dispenser drawer compartment. The agent will then be dispensed automatically during the 2nd rinse. Liquid bleaching agents should only be used on coloured textiles which have a wash care label stating that they are colour fast and suitable for bleaching. Frequent use of chlorine products increases the risk of damage to components. Dyes, dye removers and descaling agents Proprietary dyes, dye removers and descaling agents may only be used in this machine if the manufacturer expressly states that they are suitable for use in a washing machine. Instructions on the packaging must be observed. 23 Washing without dispenser compartment Amount to be dispensed Please follow the detergent manufacturer's instructions. It is particularly important to observe manufacturer's instructions when using a combination of cleaning agents and special application products. Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions. Confirmation must be sought from the detergent manufacturer that using the agent in the washing machine will not cause damage. Correct dosage also depends on the viscosity of the liquid agent. It should therefore be allowed to settle to room temperature before being used. Commissioning the dispensing pumps Before the liquid dispensing pumps can be used the liquid agent must be drawn into the system and the amount to be dispensed set. Continuing the programme after a "Dispensing system fault" message When the dispenser is empty, the pump and the machine switch themselves off and the washing machine indicates a lack of liquid agent. Dispensing system fault Fill dispenser 1 Press the start button. Fill the dispenser container. Press the "Start" button to continue the programme. 24 Washing without dispenser compartment Dispenser calibration Dispensing calibration is used to measure the throughput of individual dispensing pumps. To go directly to "dispenser calibration" when the machine is switched off: Press and hold multifunction button 2 and switch the machine on with Power on . Dispenser calibration Main menu Dispenser pump 1 Dispenser pump 2 Options: – Dispenser pump 1 to 13 Select a dispenser pump. When a dispenser pump is selected, the following will appear in the display: Dispenser calibration Dispenser pump 1 V: 100 ml t: 0s P: 0/1 No Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml increments. Press multifunction button 0/1. The dispensing hose will fill up. Stop the process by pressing button 0/1. Run the hose of the dispenser pump that is being checked upwards into a measuring vessel. Irritant agents. Skin and eye irritation. Avoid contact with skin and eyes, wear protective clothing. Return to the main menu by pressing "Back". Dispenser calibration Main menu Dispenser pump 1 Dispenser pump 2 Select a dispenser pump. 25 Washing without dispenser compartment Dispenser calibration V: 100 ml Dispenser pump 1 t: 0 s P: No 0/1 Press multifunction button 0/1. Stop the pump by pressing button 0/1, or the pump will stop automatically after 60 seconds. Measure the required amount in the measuring vessel. Dispenser calibration Dispenser pump 1 V: 100 ml t: 30 s P: 200 ml/min 0/1 Enter the amount measured in field "V:". The throughput P is calculated in ml/min. by the controls. Press the "Save" button. The measured value is assigned to the pump. Reattach the hose. 26 Washing Detergent dispensing Avoid dispensing more than the required amount as this can cause excessive foaming. – Only use low foaming detergents. – Dispense according to the detergent manufacturer's recommendations. The amount to dispense will depend on: – the amount of laundry – the water hardness level in your area – the type and amount of soiling level in the laundry Amount of detergent Please dispense according to water hardness levels and follow the detergent manufacturer's instructions. Water hardness levels Hardness range Hardness in mmol/l German scale °dH I (soft) 0 - 1.5 0 - 8.4 II (medium) 1.5 - 2.5 8.4 - 14 III (hard) above 2.5 above 14 Check with your local water supplier if you do not know the water hardness in your area. Selecting a programme The first 6 programmes can be selected directly using buttons 1 - 6. 6 50 °C Delicates 13,0/13,0 kg Main wash Rinses 1 2 1025 rpm 3 4 5 6 Other programmes can be selected by pressing and holding button 6 an. Tip: The same applies in other displays for buttons 12 and 18. 8 7 Separate rinse 13,0/13,0 kg Rinses 1025 rpm 8 9 10 11 12 Select a programme by pressing one of the programme buttons. The following (e.g.) will appear in the display: 6 50 °C Mops first wash 13,0/13,0 kg Main wash Rinses 1 2 1025 rpm 3 4 5 6 27 Washing Tip: When the programme button is pressed again, the additional functions will appear in the last line. Selecting Pre Confirm your programme selection by pressing the programme wash, Starch stop button (e.g. 4). and Without spin The following (e.g.) will appear in the display: additional functions 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses + 1050 rpm -+ If required, add the Pre-wash programme block by pressing the "Block plus" function button. When the "Block plus" function button is pressed, the following appears on the display: 1 Cottons hygiene 40 °C Pre-wash 60 °C Main wash + 13,0/13,0 kg -+ The "" field is highlighted in the display. Tip: The function can be de-selected by pressing the button again. Tip: Press the "Starch stop" button to starch the laundry. Tip: If you do not want a spin after the final rinse, press the Without spin button. If you do not want to make any further changes to the programme: Press the "START" button. The wash programme will start. Changes before starting the programme Load Changes can be made before the start of the programme, e.g. load, temperature or spin speed: The load can be entered manually before the start of the programme. 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses 1 2 1025 rpm 3 4 5 6 Press the programme button (e.g.). 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses + 28 1025 rpm -+ Washing Press the -+ button. 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Disinfection OK 1025 rpm The load display is selected. Press the OK button to confirm. You can now make changes to the display options or input fields. 4 Cottons universal 13,0 /13,0 kg 30 °C Main wash Rinses - 1025 rpm OK + Change the load by pressing – or +. Press the OK button to confirm display options or input field after making a change. Temperature Before the programme starts, the temperature can be set in 1 °C increments from cold to the maximum temperature. 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses 1 1025 rpm 2 3 4 5 6 Press the programme button (e.g. 4). 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses + 1025 rpm -+ Press the button. 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Disinfection OK 1025 rpm Press button once to select the temperature display. Press the OK button to confirm. You can now make changes to the display options or input fields. 29 Washing 4 Cottons universal 13,0 /13,0 kg 30 °C Main wash Rinses - 1025 rpm OK + Change the temperature by pressing – or +. Press the OK button to confirm display options or input field after making a change. Spin speed Before the programme starts, the spin speed can be set in 25 rpm increments from 300 to the maximum spin speed. 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses 1 1025 rpm 2 3 4 5 6 Press the programme button (e.g. 4). 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Rinses + 1025 rpm -+ Press the button. 4 Cottons universal 13,0/13,0 kg 30 °C Main wash Disinfection OK 1025 rpm Press the button twice to select the spin speed display. Press the OK button to confirm. You can now make changes to the display options or input fields. 4 Cottons universal 13,0 /13,0 kg 30°C Main wash Rinses - OK 1025 rpm + Change the spin speed by pressing – or +. Press the OK button to confirm display options or input field after making a change. Maximum spin speeds PW 413 PW 418 1025 rpm 950 rpm The maximum spin speeds depend on the programmes selected. 30 Washing Starting a programme Press the "START" button. The wash programme will start. After the programme has started, the programme sequence is shown in the display. 1 Mops standard 40°C Pre-wash 20 °C 60 °C Main wash + Finish at 12:35 In the 2nd line of the display, in this case pre-wash, the current suds temperature is shown. 1 Mops standard 60 °C Main wash 60 °C Rinses 1 + Finish at 12:35 If the pre-wash programme block is finished, the main wash programme block will appear in the second line of the display with the current suds temperature. The next programme block, in this case rinse 1, is shown below. Tip: The "programme finished" display on the right shows the time that the programme will finish. 31 Washing Opening the drum door after the programme has finished At the end of the programme, when the drum has stopped rotating and no water is left in the machine, the following (for example) appears on the display: 1 Cottons hygiene Programme finished The door can be opened At the same time, a buzzer sounds for 5 seconds at the end of the programme. The door is unlocked automatically. Pull the door handle to open the drum door. The door catch must be disengaged. Never use force to open the door! If the door cannot be opened, follow the instructions in "Opening the door in an emergency". Remove the laundry. Procedure in the event of a programme interruption during operation: If the programme has been cancelled whilst there is still water in the machine, during spinning or at a high wash temperature, the drum door will not open. The door is locked. Do not attempt to open it using force. The display can, e.g. show the following: 1 Mops standard Programme finished. Water in the drum. Press the "Drainage" button or select the "Separate spin" programme and press "START". 1 Mops standard Programme finished. Drum still rotating. Wait until the drum has stopped rotating. 32 Washing 1 Mops standard Programme finished, machine still hot Wait until the laundry has cooled down. The door can then be opened. If no further wash programmes are planned: Switch off the machine with the 0 "Power Off" button. Switch off at the on-site mains electricity switch. Close the on-site supply valves for water and steam. 33 Programme chart - BASIC VERSION Cottons Cottons Material Programme sequence 90 °C Cotton, linen and mixed fibre fabrics, for example bed linen and towelling + Pre-wash 40 °C, optional Main wash 90 °C, Cool down can be activated 2 rinses Last rinse hot* Final spin Fill ratio/Load size 1:10 - 1:9 PW 413 13 - 14 kg PW 418 18 - 20 kg * The standard programmes Cottons 90 °C and Cottons 60 °C are programmed for hot water rinse. If hot water is available, we recommend using hot water for the final rinse. - There is less residual moisture in the laundry after spinning. - The laundry is already warmed. - This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer. 34 Programme chart - BASIC VERSION Cottons programmes / Eco short 50 °C Cottons 60 °C Material Normally soiled cotton, linen and mixed fibre fabrics, for example bed linen and towelling Programme sequence + Pre-wash 30 °C, optional Main wash 60 °C (selectable range cold to 60 °C) 2 rinses Last rinse hot* Final spin Cottons Eco short Material Programme sequence Cottons Fill ratio/Load size 50 °C Lightly soiled cotton, linen and mixed fibre fabrics, for example bed linen and towelling + Pre-wash 30 °C, optional Main wash 50 °C 2 rinses Final spin 1:10 - 1:9 PW 413 13 - 14 kg PW 418 18 - 20 kg 30 °C Material Normally soiled cotton, linen and mixed fibre fabrics, for example bed linen and towelling Programme sequence + Pre-wash 30 °C, optional Main wash 30 °C (selectable range cold to 30 °C 2 rinses Final spin * The standard programmes Cottons 90 °C and Cottons 60 °C are programmed for hot water rinse. If hot water is available, we recommend using hot water for the final rinse. - There is less residual moisture in the laundry after spinning. - The laundry is already warmed. - This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer. 35 Programme chart - BASIC VERSION Minimum iron programme Minimum iron 60 °C Material Normally soiled synthetic and mixed fibre fabrics Programme sequence + Pre-wash 30 °C, optional Main wash 60 °C (selectable range cold to 60 °C 2 rinses Final spin Fill ratio/Load size 1:20 PW 413 - 6.6 kg PW 418 - 9 kg Delicates and Woollens programmes Delicates 30 °C Material Synthetic and artificial fibre fabrics Programme sequence Main wash 30 °C Wash rhythm "gentle" 2 rinses Final spin Woollens 30 °C Material Machine washable woollens and wool mixtures with a woollens care label Programme sequence Main wash 30 °C Wash rhythm "very gentle" 2 rinses Final spin 36 Fill ratio/Load size 1:25 PW 413 - 5.2 kg PW 418 - 7.2 kg Programme chart - BASIC VERSION Separate rinse programme Separate rinse Material Fabrics that only need to be rinsed and spun Programme sequence 1 rinse Final spin Separate spin programme Separate spin Material Items which have been washed and only need to be spun in the machine Programme sequence Final spin Separate drain programme Separate drain Material Programme sequence Water drainage Starch programme Starch Material For starching freshly laundered items such as table cloths, serviettes and workwear Programme sequence 1 rinse Final spin * Starch concentrates can be added to the front right or back right dispenser drawer compartment before the programme starts. Large quantities of starch solution can be added manually with the water using the dispenser compartments or . 37 Programme chart - BASIC VERSION 'Clean machine' programme For cleaning the detergent dispenser drawer, the drum, the suds container and the drainage system. Carry out the "Clean machine" programme regularly if you frequently use disinfection programmes or low temperature programmes, or to get rid of coarse soiling. Clean machine* Material Without load Programme sequence + Cleaning 70 °C, optional 2 rinses * The Cleaning block which takes water in through all inlets and has the temperature increased to 70 °C. can be selected with this programme by pressing the Block Plus button. If the Cleaning block is included in the Maintenance programme, detergent needs to be dispensed. 38 Programme chart - MOPSTAR Contract cleaning programmes These programmes are suitable for washing, disinfection and conditioning (at different humidity levels) of mops of cotton, blended or microfibre fabric, entrance mats, polishing pads and cleaning cloths used in facility management. To avoid recontamination, the water for the rinse cycles in the disinfection programmes is not supplied via the detergent dispensing compartment. Mop programmes Avoid coarse soiling in the machine. Shake out the mops before putting them in the machine. Mops standard* 60 °C / 90 °C Material Cotton, viscose, polyester and microfibre mops Programme sequence Pre-spin Pre-rinse + 2nd pre-rinse, optional Main wash 60 °C (selectable: cold to 90 °C), Cool down can be activated 2 rinses Final spin Mops thermal disinfection*** 90 °C Material Cotton, viscose, polyester and microfibre mops Programme sequence Pre-spin Pre-rinse + 2nd pre-rinse, optional Disinfection 90 °C, 10 min., Cool down can be activated 3 rinses Final spin Fill ratio/Load size 1:10 PW 413 - 13 kg PW 418- 18 kg For number, see "Mops per load" chart * The Cooldown block can be activated if required, e.g. for gently cooling down microfibre mops. ** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. *** The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages) must be set on site to suit cleaning agents and disinfectants. 39 Programme chart - MOPSTAR Mops Ch. Th. Dis.***** 60 °C Material Cotton, viscose, polyester and microfibre mops Programme sequence Pre-spin Pre-rinse + 2nd pre-rinse, optional Disinfection*** 60 °C, 20 min. 3 rinses Final spin New mops* Fill ratio/Load size 60 °C / 90 °C Material For washing new mops Programme sequence Main wash 60 °C (selectable range cold to 90 °C), Cool down can be activated 2 rinses Final spin Mops standard + finish* 60 °C / 90 °C Material Cotton, viscose, polyester and microfibre mops Programme sequence Programme sequence as for Mops standard, then: Finishing agent, damp or activate block: Damp, wet, dripping wet Mops thermal disinfection + finish* ** 1:10 PW 413 - 13 kg PW 418- 18 kg For number, see "Mops per load" chart 90 °C Material Cotton, viscose, polyester and microfibre mops Programme sequence Programme sequence as for Mops thermal disinfection, then: Finishing agent, damp or activate block: Damp, wet, dripping wet * The Cooldown block can be activated if required, e.g. for gently cooling down microfibre mops. ** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. 40 Programme chart - MOPSTAR Mops Ch.Th. Dis. +finish***** 60 °C Material Cotton, viscose, polyester and microfibre mops Programme sequence Programme sequence as for Mops thermal disinfection, then: Finishing agent, damp or activate block: Damp, wet, dripping wet Finish mops Material Cotton, viscose, polyester and microfibre mops Programme sequence 1 rinse Finishing agent, damp or activate block: Damp, wet, dripping wet Fill ratio/Load size 1:10 PW 413 - 13 kg PW 418- 18 kg For number, see "Mops per load" chart * The Cooldown block can be activated if required, e.g. for gently cooling down microfibre mops. ** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. *** The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages) must be set on site to suit cleaning agents and disinfectants. Information on Mops...+ finish programme With the Mops . . . + finish programme the mops are ready to use and already impregnated with cleaning agent and disinfectant. To achieve this, following washing or disinfection there is a finishing stage and then a final spin. Dosage amounts must be set on site and the standard of disinfection must be checked. Information on Finish mops programme The Finish mops programme is suitable for the subsequent finishing of clean and dry mops. A disinfecting agent is applied during finishing. Dosage amounts must be set on site and the standard of disinfection must be checked. 41 Programme chart - MOPSTAR Mop loads (cotton) Mop size/ weight 40 cm 190 g/ mop 50 cm 220 g/ mop 60 cm 280 g/ mop 80 cm 360 g/ mop 110 cm 510 g/ mop 130 cm 610 g/ mop 160 cm 720 g/ mop PW 413 Qty. 68 Qty. 59 Qty. 46 Qty. 36 Qty. 25 Qty. 21 Qty. 18 PW 418 Qty. 95 Qty. 82 Qty. 64 Qty. 50 Qty. 35 Qty. 30 Qty. 25 Tip: When using microfibre mops, the load size is higher due to the lower mop weight. Mop loads (microfibre) Mop size/weight 40 cm 120 g/mop 50 cm 170 g/mop PW 413 Qty. 108 Qty. 76 PW 418 Qty. 150 Qty. 106 42 Programme chart - MOPSTAR Cleaning cloth programmes Standard cloths 60 °C Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence Pre-rinse + Pre-wash 30 °C, optional Main wash cold to 60 °C, 10 min. 2 rinses Final spin Th.Dis.cloths* ** 90 °C Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence Pre-rinse + Pre-wash, optional Disinfection 90 °C, 10 min., Cool down can be activated 3 rinses Final spin Ch.Th.Dis. cloths*** ** 70 °C Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence Pre-rinse + Pre-wash, optional Disinfection 70 °C, 10 min. 3 rinses Final spin Fill ratio/Load size 1:20 PW 413 16 g/cloth approx. 415 cloths = 6.6 kg 22 g/cloth approx. 300 cloths = 6.6 kg PW 418 16 g/cloth approx. 565 cloths = 9 kg 22 g/cloth approx. 409 cloths = 9 kg * The Cooldown block can be activated if required. ** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. 43 Programme chart - MOPSTAR Standard cloths + finish 60 °C Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence Programme sequence as for Cloths standard, then: Finishing agent, damp or activate block: Damp, wet, dripping wet Th.Dis. cloths + finish* ** 90 °C Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence Programme sequence as for Cloths thermal disinfection, then: Finishing agent, damp or activate block: Damp, wet, dripping wet Ch.Th.Dis. cloths +finish*** ** Fill ratio/Load size 70 °C Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence Programme sequence as for Cloths chemothermal disinfection. Disinfection, then: Finishing agent, damp or activate block: Damp, wet, dripping wet. 1:20 PW 413 16 g/cloth approx. 415 cloths = 6.6 kg 22 g/cloth approx. 300 cloths = 6.6 kg PW 418 16 g/cloth approx. 565 cloths = 9 kg 22 g/cloth approx. 409 cloths = 9 kg Finish cleaning cloths Material Cotton, viscose, polyester and microfibre cleaning cloths Programme sequence 1 rinse Finishing agent, damp or activate block: Damp, wet, dripping wet * The Cooldown block can be activated if required. ** Programme locked. If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. *** The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages) must be set on site to suit cleaning agents and disinfectants. 44 Programme chart - MOPSTAR Information on Standard cloths programme The programme Standard cloths is suitable for cleaning cloths that are not to be used immediately after washing, but are to be stored after drying. Information on Cloths ... + finish programme With the Cloths . . . + finish programme the cloths are ready to use and already impregnated with detergent and disinfectant. To achieve this, following washing or disinfection there is a finishing stage and then a final spin. Dosage amounts must be set on site and the standard of disinfection must be checked. Information on Finish cloths programme The Finish cloths programme is suitable for the subsequent finishing of clean and dry cloths. A disinfecting agent is applied during finishing. Dosage amounts must be set on site and the standard of disinfection must be checked. Pads programme Pads 40 °C / 60 °C Material Polishing pads Programme sequence Pre-rinse + 2nd pre-rinse, optional Main wash 40 °C (selectable range: cold to 60 °C) 3 rinses Final spin Fill ratio/Load size 1:50 PW 413 - 2.6 kg PW 418 - 3.6 kg Mats programme Mats 40 °C Material Floor mats Programme sequence Pre-rinse Main wash 40 °C 3 rinses Final spin Fill ratio/Load size 1:15 PW 413 max. 8.8kg PW 418 max. 12kg Tip: The number of mats per load may vary depending on the size, stiffness and thickness of the mats. 45 Programme chart - MOPSTAR Curtains programme Curtains 40 °C Material Synthetic and artificial fibre fabrics Programme sequence + Pre-wash 30 °C, optional Main wash 40 °C 3 rinses Final spin Fill ratio/Load size 1:25 - 1:20 PW 413 - 5.8 kg PW 418- 8 kg Programme without spin, curtains Curtains programme, programme without spin Press the "Without spin" button. End the programme in "Without spin" mode with water still in the machine by pressing the "Stop/Finish" button. Press the "Drain" button. Cottons 60 °C programme Cottons 60 °C Material Normally soiled cotton, linen and mixed fibre bed linen and towels Programme sequence + Pre-wash 30 °C, optional Main wash 60 °C 2 rinses Last rinse hot Final spin Separate rinse programme Separate rinse Material Fabrics that only need to be rinsed and spun Programme sequence 1 rinse Final spin Separate spin programme Separate spin Material Items which have been washed and only need to be spun in the machine Programme sequence Final spin Separate drain programme 46 Fill ratio/Load size 1:10 PW 413 - 13 kg PW 418 - 18 kg Programme chart - MOPSTAR Separate drain Material Programme sequence Water drainage 'Clean machine' programme For cleaning the detergent dispenser drawer, the drum, the suds container and the drainage system. Carry out the "Clean machine" programme regularly if you frequently use disinfection programmes or low temperature programmes, or to get rid of coarse soiling. Clean machine* Material Without load Programme sequence + Cleaning 70 °C, optional 2 rinses * The Cleaning block which takes water in through all inlets and has the temperature increased to 70 °C. can be selected with this programme by pressing the Block Plus button. If the Cleaning block is included in the Maintenance programme, detergent needs to be dispensed. 47 Programme chart - SLUICE Sluice programmes The sluice programmes are for extremely heavily soiled personal clothing, as well as heavily soiled towels and bed linen. Disinfection according to provisions of British National Health Service (GB). There are two different disinfection options: 65 °C for 10 min or 71°C for 3 min. Sluice sensitive 65 °C Material Heavily soiled personal clothing, towelling and bed linen Programme sequence 2 pre-rinses Pre-wash 60 °C, 5 min. Disinfection 65 °C, 10 min. 3 rinses Final spin Sluice 71 °C Material Heavily soiled personal clothing, towelling and bed linen Programme sequence 2 pre-rinses Pre-wash 60 °C, 5 min. Disinfection 71 °C, 3 min. 3 rinses Final spin 48 Fill ratio/Load size 1:10 PW 413- 13 kg PW 418 - 18 kg Programme chart - SLUICE Sluice programme sequence Sluice Sensitive 65 °C Programme stage Suds ratio * Thermostop Temperatur Temperature e holding time (wash time 2) Programmed wash time approx. Pre-wash 1 1:7 No Cold - 5 min Pre-wash 2 1:7 No Cold - 4 min Pre-wash 1:7 Yes 60 °C 5 min - 1:5 Yes 65 °C 10 min - ** 1:5 No Cold - 5 min 1 minute spin Disinfection 2 minute spin Rinse 1 1 minute spin Rinse 2 5 min 1:5 No Cold - 5 min No Cold - 5 min 1 min spin at max. speed Rinse 3 1:4 5 min spin at max. speed Sluice 71 °C Pre-wash 1 1:7 No Cold - 5 min Pre-wash 2 1:7 No Cold - 4 min Pre-wash 1:7 Yes 60 °C 5 min - 1:5 Yes 71 °C 3 min - ** 1:5 No Cold - 5 min 1:5 No Cold - 5 min No Cold - 5 min 1 minute spin Disinfection 2 minute spin Rinse 1 1 minute spin Rinse 2 1 min spin at max. speed Rinse 3 1:4 5 min spin at max. speed * Depending on load and fabric type ** Depending on heating type and, with hot water connection, the hot water temperature Disinfection programmes All programmes are locked. After 1 minute into a programme, the programme can therefore no longer be cancelled, stopped or parts skipped. 49 Programme chart - SLUICE To avoid recontamination, the water for the rinse cycles in the disinfection programmes is not supplied via the detergent dispensing compartment. Chemo-therm. Disinfection 60 °C Material Cotton, linen e.g. bed linen, towelling Programme sequence + Pre-wash 40 °C, optional Disinfection 60 °C, 20 min. 2 rinses Final spin Chemo-therm. Disinfection 40 °C Material Cotton, mixed fibre up to 40 °C Programme sequence + Pre-wash 30 °C, optional Disinfection 40 °C, 20 min. Wash rhythm "gentle" 2 rinses Final spin Fill ratio/Load size 1:10 PW 413 - 13 kg PW 418 - 18 kg * The disinfection parameters for chemo-thermal disinfection (temperature, temperature holding time, and dosages) must be set on site to suit cleaning agents and disinfectants. 50 Programme chart - SLUICE 'Clean machine' programme For cleaning the detergent dispenser drawer, the drum, the suds container and the drainage system. Carry out the "Clean machine" programme regularly if you frequently use disinfection programmes or low temperature programmes, or to get rid of coarse soiling. Clean machine* Material Without load Programme sequence + Cleaning 70 °C, optional 2 rinses * The Cleaning block which takes water in through all inlets and has the temperature increased to 70 °C. can be selected with this programme by pressing the Block Plus button. If the Cleaning block is included in the Maintenance programme, detergent needs to be dispensed. Separate drain programme Separate drain Material Programme sequence Water drainage Cottons Cottons 90 °C Material Cotton, linen and mixed fibre fabrics, for example bed linen and towelling Programme sequence + Pre-wash 40 °C, optional Main wash 90 °C, Cool down can be selected 2 rinses Last rinse hot* Final spin Fill ratio/Load size 1:10 PW 413 - 13 kg PW 418 - 18 kg * The standard programmes Cottons 90 °C and Cottons 60 °C are programmed for hot water rinse. If hot water is available, we recommend using hot water for the final rinse. - There is less residual moisture in the laundry after spinning. - The laundry is already warmed. - This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer. 51 Programme chart - SLUICE Minimum iron programme Minimum iron 60 °C Material Normally soiled synthetic and mixed fibre fabrics Programme sequence + Pre-wash 30 °C, optional Main wash 60 °C (selectable range cold to 60 °C 2 rinses Final spin Fill ratio/Load size 1:20 PW 413 - 6.6 kg PW 418 - 9 kg Delicates programmes Delicates 30 °C Material Synthetic and artificial fibre fabrics Programme sequence Main wash 30 °C Wash rhythm "gentle" 2 rinses Final spin Fill ratio/Load size 1:25 PW 413 - 5.2 kg PW 418 - 7.2 kg Curtains programme Curtains 40 °C Material Synthetic and artificial fibre fabrics Programme sequence + Pre-wash 30 °C, optional Main wash 40 °C 3 rinses Final spin Separate rinse programme Separate rinse Material Fabrics that only need to be rinsed and spun Programme sequence 1 rinse Final spin Separate spin programme Separate spin Material Items which have been washed and only need to be spun in the machine Programme sequence Final spin 52 Fill ratio/Load size 1:25 - 1:20 PW 413 - 5.8 kg PW 418- 8 kg Programme chart - LAUNDERETTE Programme chart - Launderette These programmes are suitable for washing all machine-washable fabrics in the commercial laundry sector. Cottons programmes Cottons 60 °C Material Normally soiled cotton, linen and mixed fibre fabrics, for example bed linen and towelling Programme sequence + Pre-wash 30 °C, optional Main wash 60 °C (selectable range cold to 60 °C) 2 rinses Last rinse hot* Final spin Cottons Material Programme sequence Cottons Fill ratio/Load size 40 °C Normally soiled cotton, linen and mixed fibre fabrics, for example bed linen and towelling + Pre-wash 30 °C, optional Main wash 40 °C 2 rinses Final spin 1:10 PW 413 - 13 kg PW 418 - 18 kg 30 °C Material Normally soiled cotton, linen and mixed fibre fabrics, for example bed linen and towelling Programme sequence + Pre-wash 30 °C, optional Main wash 30 °C (selectable range cold to 30 °C 2 rinses Final spin * The standard programme Cottons 60 °C is programmed for hot water rinses. If hot water is available, we recommend using hot water for the final rinse. - There is less residual moisture in the laundry after spinning. - The laundry is already warmed. - This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer. 53 Programme chart - LAUNDERETTE Cottons 60 °C intensive + pre-wash Material Heavily soiled cotton, linen or mixed fibre, e.g. bed linen and towelling Programme sequence Pre-wash 30 °C Main wash 60 °C 2 rinses Last rinse hot* Final spin Fill ratio/Load size 1:10 PW 413 - 13 kg PW 418 - 18 kg * The standard programme Cottons 60 °C is programmed for hot water rinses. If hot water is available, we recommend using hot water for the final rinse. - There is less residual moisture in the laundry after spinning. - The laundry is already warmed. - This saves time and energy if the laundry is immediately either dried in a tumble dryer or ironed with a rotary ironer. 54 Programme chart - LAUNDERETTE Bedding programmes These programmes are suitable for washing down, natural fibre and synthetic quilts, unquilted and quilted duvets. These wash programmes are only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Down duvets 40 °C Material Normally soiled down and feather filled duvets and pillows Programme sequence Deflation + Pre-wash 30 °C, optional Main wash 40 °C 2 rinses Final spin Synthetic duvets Fill ratio/Load size see "Bedding load sizes" 40 °C Material Normally soiled synthetic duvets and pillows Programme sequence + Pre-wash 30 °C, optional Main wash 40 °C 2 rinses Final spin Bedding load sizes The maximum loads are set out in the chart below. The loads given are approximate only and vary depending on the size and thickness of the bedding. Model Quantity* PW 413 3 pillows or 1 pillow + +1 single duvet PW 418 4 pillows or 2 pillows + +1 single duvet or 2 single duvets * A single duvet is equal to approx. 2 pillows. Tip: Unquilted duvets must be tied a few times to keep imbalance to a minimum and ensure good wash results. 55 Additional functions Start time Setting a start time A later wash start time can be allocated to a programme using the "Start time" button. Select the programme required. When a programme has been selected, the display shows (e.g.): 1 Mops standard Cold 13,0/13,0 kg Pre-wash 90 °C Main wash + -+ Press the Start time button. The following (e.g.) will appear in the display: 1 Mops standard 13,0/13,0 kg Start time: 20 :14 Start date: 3.1.2015 After selection press the start button. OK The current time and date always appear. The entry field for hours is highlighted. Press OK . The entry field for hours will be enabled. Press the - or + button to change the hours. Press OK to confirm your entry. Press to select the "Minutes" field, and confirm with OK. Press the - or + button to change the minutes. Press to select the "Start day" field, and confirm with OK. Press the - or + button to change the day. Change the month and year in the same way if required. Once you have set the start time, press "START". The display shows the current time and date and the start time. 1 Mops standard 13,0/13,0 kg Pre-wash 20:50 - 3.1.2015 + Start: 6:00 - 4.1.2015 Tip: If the drum door is opened again, the "START" button must be pressed again. Opening the door clears the start time set. 56 Additional functions Cancelling the start time Press the "Start time" or "Back" button. The changes will not be saved. With Pre-wash Selecting prewash In programmes with a pre-wash option, a pre-wash can be added for heavily soiled laundry before the programme has started. Press the + "Block plus" button. The following will appear in the display: 1 Mops standard Cold Pre-wash 60 °C Main wash + 13,0/13,0 kg -+ The "+" field is highlighted in the display. Tip: The function can be de-selected by pressing the button again. Starch Adding via the detergent compartment Starching can be selected before the programme starts by pressing the "Starch stop" button. Press the "Starch stop" button. The "" field will be highlighted in the display. Tip: The function can be de-selected by pressing the button again. 1 Mops standard Prog. stopped. Starch stop pressed. The door can be opened When programme stage "Starch stop" is reached, "Starch stop" will flash in the display. Prepare the starch according to manufacturer's instructions and add to the front of compartment drawer . The wash time will automatically be increased by 4 minutes. Tip: Dilute the starch with water if necessary. Press the "START" button to continue the programme. Adding directly into the drum The "Starch stop" stage has been reached. Open the drum door and add the starch prepared according to the manufacturer's instructions. Close the drum door. 57 Additional functions The following message appears in the display: 1 Mops standard Prog. stopped. Starch stop pressed. The door can be opened Press the "START" button to continue the programme. Without spin Without spin can be selected before the programme starts . Press the "Without spin" button. The "" field will be highlighted in the display. Tip: The function can be de-selected by pressing the button again. 1 Mops standard Prog. stopped. Without spin pressed. Water in the machine When programme stage "Without spin" is reached, "Without spin" will flash in the display. End the programme without a spin and with water still in the machine by pressing the "Stop/Finish" button. Tip: The programme can be continued with a spin by pressing the "START" button. Programme stop Stops the programme. Press the "Stop/Finish" button to end the programme. The programme is stopped. 1 Mops standard Prog. stopped. Starch stop pressed. The door can be opened Tip: Press the "START" button to continue the programme. Programme cancellation The programme can be cancelled as follows. Press the "Stop/Finish" button twice in succession. The programme will be cancelled. If the programme is interrupted when there is water remaining in the machine or during a spin, the following (e.g.) will appear in the display: 58 Additional functions 1 Mops standard Programme finished. Water in the drum. or 1 Mops standard Programme finished. Drum still rotating. Tip: To open the door, press the "Drain" button or select the Separate spin programme and press the "START" button. 59 Additional functions Cancelling a locked programme It is not possible to stop or cancel a locked programme. 2 Mops thermal disinfection 60°C Main wash 60°C Locked Finish at 12:35 The display will show the locked state if an attempt is made to cancel the programme by pressing the "Stop/Finish" button. Tip: The programme can be unlocked by pressing the "Unlock" button and entering the password. Press the "Unlock" button and enter the password. When the password is entered, the following appears in the display: Unlock programme? Press the "Save" button. The normal display content will appear and the programme can now be cancelled. 2 Mops thermal disinfection 60°C Main wash 60°C Programme unlocked. + Finish at 12:35 Communication module The machine can be connected to a PC (personal computer) using the communication module. The slot for the module is located on the back of the machine. An Editor programme is available for this from Miele. 60 Optional modules: Liquid dispensing (optional for machines with dispenser compartment) A Dispenser pump B Siphon a Hose connection (suction side) b Hose connection (pressure side) c Leakage outlet d Suction inlet opening e Empty indicator. When the dispenser is empty the pump and the machine switch themselves off. Continuing the programme after a "Dispensing system fault" message When the dispenser is empty, the pump and the machine switch themselves off and the washing machine indicates a lack of liquid agent. Dispensing system fault Fill dispenser 1 Press the start button. Fill the dispenser container. Press the "Start" button to continue the programme. Amount to be dispensed Please follow the detergent manufacturer's instructions. 61 Optional modules: It is particularly important to observe manufacturer's instructions when using a combination of cleaning agents and special application products. Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions. Confirmation must be sought from the detergent manufacturer that using the agent in the washing machine will not cause damage. Correct dosage also depends on the viscosity of the liquid agent. It should therefore be allowed to settle to room temperature before being used. Cleaning and maintenance of the dispensing system Avoiding blockages and corrosion in the dispensing system. Rinse out the siphons with water. Put the siphons in a container of warm water (40-50 °C). Use dispenser calibration to activate each pump until the dispensing system is rinsed through. Check the connection points, hoses, dispensing sockets and washers for leaks. Rinse the dispensing system through with hot water every 2 weeks, or before shutting the dispenser pumps down for any length of time, to avoid the system getting clogged up and corroded. Commissioning the dispensing pumps Before the liquid dispensing pumps can be used the liquid agent must be drawn into the system and the amount to be dispensed set. Dispenser calibration Dispensing calibration is used to measure the throughput of individual dispensing pumps. To go directly to "dispenser calibration" when the machine is switched off: Press and hold multifunction button 2 and switch the machine on with Power on . Dispenser calibration Main menu Dispenser pump 1 Dispenser pump 2 Options: – Dispenser pump 1 to 13 Select a dispenser pump. When a dispenser pump is selected, the following will appear in the display: 62 Optional modules: Dispenser calibration Dispenser pump 1 V: 100 ml t: 0s P: No 0/1 Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml increments. Press multifunction button 0/1. The dispensing hose will fill up. Stop the process by pressing button 0/1. Run the hose of the dispenser pump that is being checked upwards into a measuring vessel. Irritant agents. Skin and eye irritation. Avoid contact with skin and eyes, wear protective clothing. Return to the main menu by pressing "Back". Dispenser calibration Main menu Dispenser pump 1 Dispenser pump 2 Select a dispenser pump. Dispenser calibration V: 100 ml Dispenser pump 1 t: 0 s P: No 0/1 Press multifunction button 0/1. Stop the pump by pressing button 0/1, or the pump will stop automatically after 60 seconds. Measure the required amount in the measuring vessel. Dispenser calibration Dispenser pump 1 V: 100 ml t: 30 s P: 200 ml/min 0/1 Enter the amount measured in field "V:". The throughput P is calculated in ml/min. by the controls. Press the "Save" button. The measured value is assigned to the pump. Reattach the hose. 63 Troubleshooting Opening the door and drain valve in an emergency Power failure during the washing process Switch the machine off. Switch off at the on-site mains electricity switch. Close the supply valves for water or steam. To remove the laundry, first the drain valve must be opened manually and then the drum door manually unlocked. Insert a spanner (max. wrench size SW 10/11) through the slot on the back of the machine. Open the drain valve by pressing the lever behind the back panel of the machine. Keep pressing on the lever until the suds have drained away completely. The suds will drain away. The emergency drain closes automatically when the spanner is removed from the slot. Opening the door in an emergency in case of a power cut 64 The drum door cannot be opened. Troubleshooting Caution! Danger from rotating drum and danger of scalding. Before inserting the Torx wrench, make sure that the machine is disconnected from the power supply, the drum has stopped and there is no water in the machine. Turn the release element with the inner hexagon with a Torx wrench T 40 two whole revolutions anti-clockwise (left). Tip: Pushing on the door at the same time makes it easier to turn the emergency unlock mechanism. The release element is located opposite the door catch at the same height as the handle (see illustration). The emergency release must not be turned to the right. Danger of damage to the door lock. The turn resistance will noticeably reduce. When the emergency release element moves freely, the door is unlocked. Tip: It is not necessary to screw the emergency release back up. 65 Troubleshooting The door can now be opened. Service interval and BGR display If the following message appears after "Power On" in the machine display, either a service or the annual BGR check must be carried out. Service interval Call the Service Department. 1 BGR Test Call the Service Department. The display will go out after 5 seconds. Fault messages Repairs to electrical, gas and steam heated machines should only be undertaken by a suitably qualified service technician to ensure safety. Unauthorised or incorrect repairs and other work by unqualified persons could be dangerous. Malfunctions occurring before or after the start of a programme will be shown in the display. Power cut Programme stopped. Press the start button. When the power has been restored press "START". Tip: This error message can mean: The motor thermo-switch of the drive motor has been triggered. Allow the motor to cool down. Water inlet fault Call the Service Department if restart does not work. Check the stopcock and press the "START" button. Door lock fault Call the Service Department if restart does not work. 66 Troubleshooting If the door lock fault occurs again after a restart, proceed as described in "Opening the door in an emergency". Call the Service Department if restart does not work. Heating system fault Programme stopped. Press start. Programme will continue without heat. Press the "START" button to continue the programme without heating. Tip: Disinfection programmes will be cancelled if this fault message appears. Call the Service Department. Drive motor fault Programme stopped. Press start. Motor overheating. Allow the motor to cool down. Too large an imbalance. The imbalance switch has been triggered. Imbalance fault Call the Service Department if restart does not work. Switch the machine off and back on again and press "START". Drain valve fault Call the Service Department if restart does not work. Check on-site drain system and press "START". A defective drain valve must only be repaired by Miele Service. Dispensing system fault Fill dispenser 1. Press the start button. Change the dispenser container. Card fault Card incorrectly inserted in card reader. 67 Troubleshooting Insert the card into the card reader correctly. Miele Service In the event of a any faults please call Miele Service. When contacting your dealer or the Service Department, please quote the model and serial number of your machine. These can be found on the data plate: visible above the porthole glass when the drum door is open, or on the back of the machine at the top. Please also pass on the error message appearing in the machine display to the Service Department. Use only genuine Miele original spare parts. The Service department will also require model, serial number(SN) and material number (M-nr.) when ordering. 68 Problem solving guide Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. This will save time and money. The following guide may help you to find the reason for a fault, and to correct it. You should, however, note the following: Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations. Unauthorised or incorrect repairs and other work by unqualified persons could be dangerous. The programme does not start Problem Cause and remedy The display remains dark There is no power to the machine. Check whether the washing machine is switched on. Check whether the washing machine is connected to the power supply. Check whether the main fuse or circuit breaker has tripped. A fault message appears in the display A programme cannot be started while there is a fault message in the display. Note the information in the display. Press the multifunction selector to confirm the message. The fault message is deleted. The display is dark and the The display has switched off automatically to save energy Start button indicator light (Standby mode). is flashing slowly. Press a button. Standby comes to an end. 69 Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not give the required result. Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. Use a general purpose powder detergent containing a bleaching agent. Pour stain removers into drawer in the dispenser compartment and liquid detergent into a dispenser ball. Never put stain removers and liquid detergent together in the dispenser drawer. Grey, greasy particles cling to washed laundry. Insufficient amounts of detergent were used. to break down the particles of grease in heavily soiled laundry. Use more detergent. Before washing the next load run a 60 °C programme with powder detergent but without a load. White residues which look like powder detergent are seen on dark textiles after washing. The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry. Try and brush off the residues with a soft brush once the laundry is dry. Wash dark textiles using a detergent which contains no zeolites. Liquid detergents usually contain no zeolites. Textiles with particularly greasy soiling are not getting clean. Select a programme with pre-wash. Use liquid detergent 70 for the pre-wash. Continue to use universal powder detergent for the main wash. The use of heavy-duty detergent is recommended in the main wash for very heavily soiled work clothing. Please seek advice from the detergent manufacturer. Problem solving guide General problems with the washing machine Problem Cause and remedy The machine vibrates during the spin cycle. The machine feet are not level. Level the machine and adjust the feet. Fabric softener is not The siphon tube is not correctly positioned or is clogged. completely dispensed or Clean the siphon, see "Cleaning and care - Cleaning the too much water remains in detergent dispenser compartment". the compartment. The display is in a different A different language has been selected in "Settings " language. "Language ". Set the language you want. The flag symbol serves as a guide. The pillow programme is The pillow cover fabric has swelled up and the air cannot taking longer than the time escape. originally displayed. Reduce the wash temperature and stuff the pillow into a narrow washing bag, or tie it with a piece of string. The door will not open. There is no power to the machine. Check whether the machine is switched on. Check whether the machine is connected to the power supply. Check whether the main fuse or circuit breaker has tripped. Power failure Open the drum door as described in the next section. There is still water in the drum and the machine is unable to drain. Check whether the drainage system is blocked. Clean the drainage system as described in the next section. For safety reasons the drum door cannot be opened if the suds temperature is higher than 50 °C. To continue a programme after an interruption to the power supply If a running programme is interrupted, e.g. by a power cut, the programme can be continued when power is restored. Switch on the washing machine with the button. Then press Start. The programme will then continue with the next programme stage. 71 Problem solving guide Possible reasons for increased levels of foaming Problem Cause and remedy Excessive foaming Detergent type Only use detergent formulated for use in commercial washing machines. Domestic laundry detergent is not suitable. Overdosing of detergent Dispense detergent following the instructions on the packaging and in accordance with local water hardness levels. Detergent creates too much foam Use a lower foaming detergent or contact your detergent application specialist. Very soft water In areas with hardness level 1 dispense less detergent in accordance with the detergent manufacturer's instructions. Soiling level of the laundry For lightly soiled laundry dispense less detergent in accordance with the detergent manufacturer's instructions. Residues, e.g. detergent left on laundry Run an additional pre-wash without detergent and without selecting a temperature. Laundry which has been pre-treated before washing must be thoroughly rinsed before running a wash programme. Small loads Reduce the amount of detergent accordingly. Drum speed too high during the wash Reduce the drum speed and wash rhythm. 72 Problem solving guide Large items stretched Problem Cause and remedy Stretching of large items during spinning Please contact Miele Service. Large items can get stretched during spinning. 73 Cleaning and care Cleaning and care Carry out cleaning and maintenance of the machine after use if possible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a mild non-abrasive cleaning agent or with a damp cloth only. Wipe dry with a soft cloth. Scouring agents will scratch the surface. Clean stainless steel casing with a proprietary stainless steel cleaner. Remove any deposits from the door seal with a damp cloth. Penetration of cleaning agents into electrical components. When disinfecting the surfaces, use a damp cloth only to clean the front and around the door lock. Do not spray any liquids. Clean stainless steel casing with a proprietary stainless steel cleaner. Remove any deposits from the door seal with a damp cloth. Tip: Heavy deposits of dust around the fan housing should be removed with a vacuum cleaner. The fan housing is located on the back of the machine. Build-up of rust The drum is manufactured from rust-free stainless steel. Water or foreign objects containing ferrous substances (e.g. paper clips, metal buttons or metal swarf) which are placed in the machine with the laundry can cause a build-up of rust in the drum. Clean the drum regularly in this case and if rust occurs, remove it immediately with a proprietary stainless steel conditioner. Check the door seals for metal objects and clean thoroughly as described above. This must be carried out regularly. 74 Cleaning and care Cleaning the detergent compartment, detergent drawers and siphons After use the detergent compartment and the detergent drawers should be cleaned with warm water to remove any detergent residues. If the machine is not going to be used for a longer time, leave the flap of the detergent compartment open. Also clean the siphons in the detergent drawers. Remove the siphons, clean with hot water and replace. Cleaning the drip channel and siphon Pull the flap of the detergent compartment on the right hand side down to 45°. If the drip channel and its drain connector are blocked, then these should be cleaned. Check the ventilation grille on the rear of the machine for soiling from time to time and clean when necessary. 75 Cleaning and care The filters in the water inlet valves (1) and the inlet hoses (2) must be checked for soiling from time to time and cleaned as necessary. 76 Installation and connection Installing the washing machine The washing machine must be installed by Miele Service or by an authorised dealer. Please observe the information on the installation diagram. This washing machine is only intended for items of laundry which have not been impregnated with dangerous or inflammable substances. To avoid the risk of frost damage, the machine must not be located in rooms which may be subject to very low temperatures. Transport the machine on a trolley inside the room. Machines with feet must not be pushed to move them. This could damage them. Remove the packaging carefully with a suitable tool. Lift the machine off the pallet using a lifting device. General operating conditions This washing machine is intended only for use in a commercial environment and must only be operated indoors. Ambient temperature in installation room: 0 °C to 40 °C Relative humidity: non-condensing Depending on the nature of the installation site, sound emissions and vibration may occur. Tip: Have the installation site inspected and seek the advice of a professional in instances where increased noise may cause a nuisance. 77 Installation and connection For easy maintenance For ease of future maintenance and servicing, the minimum dimensions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be observed. Minimum distance to the wall approx. 400 mm to allow for maintenance. Adjust the washing machine screw feet until the machine is level. The machine must be completely level to ensure smooth operation. 78 Installation and connection Installation on a raised plinth When installed on a raised plinth, the machine must be secured to the plinth. When installed on a concrete base the machine must be secured to the base. The plinth must be secured to the floor. Transport safety panels Removing the transport safety panels The 2 transport safety panels at the front are each secured with 3 hexagon screws. The transport safety panels at the back are each secured with 4 hexagon screws. The transport safety panels must only be removed when the machine is in place, before it is commissioned. Remove the front and back panel: Unscrew the screws at the bottom of the front panel and remove the panel. 79 Installation and connection Unscrew the screws at the bottom of the back panel and remove the panel. Loosen the hexagon screws to remove the transport safety panels. Retain the transport safety panels. They need to be refitted should the machine ever need to be moved again. Plumbing Water pressure (flow pressure) of a minimum 1 bar (100 kPa) / maximum 10 bar (1000 kPa) is required to guarantee problem free programme operation. The machine must be connected to the water supply using the inlet hoses provided. Hoses must be replaced with hoses tested for a burst pressure of at least 70 bar (7000 kPa) and for water temperatures of a minimum of 90 °C. This also applies for associated connection fittings. Miele original replacement parts fulfil these requirements. Tip: The hot water supply must not exceed a maximum temperature of 70 °C. Connection to the cold water supply The Y-piece is supplied with the machine. 80 Installation and connection Dispensing agent connection to the liquid dispensing mixing compartment Connections 1 and 2 are provided for viscous agents. These connections are sealed and need to be drilled open using an 8 mm drill bit. Care must be taken to drill through the first wall (1) only, as there is a deflecting wall (2)10 mm behind it. If the drilled out connections are no longer required, they must be resealed. Connections 3 to 12 are provided for liquid dispensing. These connections are sealed and must be cut to suit the diameter of the hose with a suitable hacksaw. If opened connections are no longer required, they must be resealed. Water drainage AV machines: DN 70 on the machine, DN 70 sleeve on-site. Throughflow rate 200 l/min. If the slope for drainage is extremely steep, the piping must be vented to prevent formation of a vacuum in the machine's drain system. Foam and vapour venting kit BWS If excessive suds form, foam may escape from the vapour vent. To remove the foam, an optional vapour venting kit (BWS) can be used. 81 Installation and connection Electrical connection The electrical connection must only be carried out by a suitably qualified electrician in accordance with local and national regulations such as BS 7671 in the UK. Tip: Open the machine lid. The connection points are located on the machine frame. When installing a residual current device (RCD) it must be Type B. The electrical components of this machine comply with DIN EN 60335-1, DIN EN 50571. See data plate for details. For hard-wired machines, an all-pole means of deactivation must be provided on site. Switches with a minimum contact gap greater than 3 mm are suitable disconnectors. These include circuit breakers, fuses, and contactors (VDE 0660). The plug connectors or isolator switch should be easily accessible for servicing work. If the machine is disconnected from the electricity supply ensure adequate measures are taken to ensure that the machine cannot be reconnected to the electricity supply until all work has been carried out. Observe the enclosed wiring diagram. Connecting the dispensing pumps Connection terminals for 4 time-controlled dispenser pumps, which can be operated without a multifunction module, are located behind the cover adjacent to the electrical connection. See enclosed wiring diagram. Once the machine has been successfully installed and connected, replace all the housing parts that were removed. 82 Control panel Control panel a Display See the following pages for more information. b Short cut buttons For selecting an individual wash programme quickly. These buttons can be re-programmed to select your favourite wash programmes instead of the pre-set ones. c Start button d Optical interface PC This is used by Miele service technicians during servicing work for testing purposes and for updating the machine. e Power On button f Power Off button g Emergency off switch (Not part of all machine versions, see Availability of emergency stop / emergency off devices) Function buttons Stop/Finish The right-hand function button is used as a finish button after a programme has been started. After pressing the button the selected programme is stopped, if pressed again the programme is cancelled. Block plus. The corresponding programme block (e.g. Pre-wash) is added to the programme. Starch stop Press this button if the laundry is to be starched. Without spin Press this button if a final spin is not required after the final rinse. Settings Start time When this button is pressed before starting the programme, information about selecting a start time will appear on the display. 83 Control panel Back Return to previous display page. / Information on next / previous line Save See "Access to supervisor level" Water intake Programme locked If a programme is locked, after 1 minute it can no longer be stopped and cancelled with the finish button. Programme unlocked Data transfer Tone (buzzer) off 84 General information Overview of function levels Operator Entry with Power On. Supervisor Access via "Settings" button and password. Programme start for all programmes Menu options in main menu Programme start only after insertion of coins or Language with pre-paid card Choice of user language for the duration of a programme Time/Date Set date and time Dispensing Change dispensing data for individual programmes Change password Settings Memory function Buzzer Seconds unit Hours unit Mass unit Pressure unit Temperature unit Minute unit Length unit Volume unit Speed unit Max. temperature selection Display standby Contrast setting Time of day Date display Dispensing calibration Dispensing throughput (D1 to 13) Dispensing correction factor (D1 to D13) Dispenser level reminder (D1 to 13) Password Medium water pressure Heater power Customer details: - Sector - Last name - First name - Street - House number - Town/city - Postcode - Telephone - System address - Installation date Currency 85 Access to Supervisor level / changing the password Password The supervisor level is accessed by entering a four-digit password from the character set provided. It can only be selected at the start or end of a programme. Press the button until the symbol changes to . Press the button again. The following will appear in the display: Settings Back Main menu Language Supervisor level OK Select "Supervisor level" and press OK. The password entry screen will appear. The first time you access the supervisor level, enter the password "M1LE". Password:_ _ _ _ ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 OK Select a letter or digit and confirm your entry with the OK button. When OK is pressed, the character selected will appear in the corresponding position. Press the "Save" button once you have entered all four characters. The supervisor level will open once you have entered the password. Supervisor level Main menu Language english (GB) Time/Date : 11:43 OK 12.5.2015 If no function is carried out within 30 seconds, if the button is pressed, or if an incorrect password is entered, the same display content will be shown as after a power interruption. 86 Access to Supervisor level / changing the password Change password You can change the password with this menu option. Select supervisor level / main menu. Supervisor level Main menu Settings Change password OK Select "Change password" and confirm your entry with the OK button. When "Change password" is selected and OK is pressed, the following will appear in the display: Password: M1LE ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 OK Select a letter or digit and confirm your entry with the OK button. When OK is pressed, the character selected will appear in the corresponding position. Confirm your entry with the "Save" button. Once you have entered the password and pressed "Save", the confirmation prompt will appear. Overwrite existing data? Press the "Save" button. 87 Language / Time, Date Main menu options – Language – Time/Date – Dispensing – Settings – Change password Language option Select the required language. Select the language menu option. Supervisor level Language english (GB) Time/Date - Main menu OK : 11:43 + 12.9.2015 When the country language is set the display immediately changes to this language to ensure that the display is instantly legible for all users. It then returns to the main menu. Options: - deutsch - english (GB) - english (USA) - espanol - francais - italiano - nederlands - norsk - portugues - griechisch - russisch If after 30 seconds in Supervisor level "Language" you have not pressed any buttons or selected "Save" , the display will return to the main menu. 88 Language / Time, Date Time of day, Date option This menu option is used to set the current date and time. In the event of a power cut these are retained for approx. 6 weeks. After this time they will need to be reset. Select the Time, Date menu option: After selection, the following appears in the display: Supervisor level Time/Date Main menu 11:43 12.9.2015 Dispensing OK Supervisor level Main menu Time: 11 :43 Date 12.9.2015 - OK + Press the "Save" button The setting is adopted once the "Save" button has been pressed and the display has returned to the main menu. If after 30 seconds in Supervisor level "Time/Date" you have not pressed any buttons or selected "Save", the display will return to the main menu. 89 Dispensing option Dispensing option This menu option allows you to change individual dispensing settings. Supervisor level Main menu Dispensing Settings OK Select "Dispensing". After selection, the following appears in the display: Supervisor level Dispensing 1 Mops standard 60°C 2 Mops thermal disinfection 90°C OK Select the relevant programme. When the corresponding programme is selected, only the dispensing data parameters will appear. Dispensing 1 Mops standard Area 1 : Pre-wash Block 1: Pre-wash OK Select the required range and block. Dispensing 1 Mops standard Dispensing method: No Dispensing phase 1 : OK The options will appear: – No – Qty. in ml – Concentration ml/l – Concentration ml/kg In "Dispensing method: No" setting, dispensing phases 1 and 2 are locked. Dispensing 1 Mops standard Dispensing phase 1 : No Dispensing phase 2: No OK In "Amount and concentration" setting, in dispensing phases 1 and 2 either "No" or "User defined" can be selected. 90 Dispensing option Dispensing phase 1 User defined Dispensing: 1 Dispenser pump: D 1 OK Options: – Dispensing 1 to 6 Dispenser pump: – No – D1 to D13 Dispensing phase 1 User defined Dispensing amount : 0 ml Dispensing delay OK : 0 s Dispensing amount: 0 to 9999 depending on dispensing method: – ml – ml/l – ml/kg Dispensing delay: – No – 0 to 999 s Select "Save" with the multifunction selector and save the modified dispensing settings, or press to return to the programme list without saving your changes. Return to programme list with or without saving your changes to the dispensing settings. Tip: If the correction factor is changed, it must be corrected as necessary. 91 Settings option Access the Settings option. Supervisor level Main menu Settings Change password OK Use the arrow buttons to access the following content: Supervisor level Settings Memory function: Yes Buzzer : Yes OK Sub-menu options: – Memory function – Buzzer – Unit - temperature – Unit - seconds – Unit - minutes – Unit - hours – Unit - length – Unit - mass – Unit - volume – Unit - pressure – Unit - drum rotation – Max. temperature – Display standby – Contrast setting – Clock display – Date display – Dispenser calibration – Dispensing throughput (D1 to D13) – Dispensing correction factor (D1 to D 13) – Dispenser level reminder (D 1 to D 13) – Password required – Medium water pressure – Heater power – Customer data 92 Settings option – Currency Save the specified parameters. Specify the parameters. Press the "Save" button to save the specified parameters. The parameters are saved and the display switches back to the submenu. Tip: When is pressed, or if after 30 seconds no button has been pressed, the settings are not saved and the display returns to the main menu. Memory function The Temperature and Spin speed programme parameters for those programmes which can be changed before the programme start, are saved after the start of the programme. In addition, the button functions are not reset at the end of the programme. These appear again with each new programme selection. Options: – No – Yes Unit options According to the set language when "auto" is set, the appropriate unit for temperature, second, minute, hour, length, mass, volume, pressure or revolutions is used. Temperature - unit Options: – auto – °C – °F Seconds - unit Options: – auto – s – sec – sg – sek Minutes - unit Options: – auto – min 93 Settings option – mn Hours - unit Options: – auto – h – timer – tim – uur – time – hr Length - unit Options: – auto – mm – inches Mass - unit Options: – auto – kg – l Volume unit Options: – auto – l – USA gal – CDN gal Pressure - unit Options: – auto – bar – psi Speed - drum rotation Options: – auto – U/min – T/min – rpm 94 Settings option – t/mn – giri/min – kierr/min – r/min – omdr/min – v/min – o/min Buzzer If "Yes" is programmed, the buzzer is activated along with the programme stop signal 1 and 2, the block end signal and the fault stop signal. The buzzer frequency is increased with the fault stop signal. The buzzer is switched off after 5 minutes or when a button is pressed. If "No" is programmed, the buzzer is switched off. Options: – No – Yes Maximum temperature selection This value can be set from cold to 95 °C / 203 °F in 1 °C / °F increments and limits all temperature settings in the programmes to the selected value. This means that when 60 °C is selected, for example, the water will not be heated to more than 60 °C in any programme even if a higher temperature is programmed for the selected programme. Options: – Cold – 15 to 95 °C Display standby If the "Display Standby: yes" setting is selected, the display is switched on by pressing any button. If no further buttons are pressed after 10 minutes, the machine returns to "Standby". The start button light ring flashes to inform you of this. When a button is pressed the display is switched on again and the last active screen appears. When "Display standby: No" is set, the display is permanently on. Choose from the following options: – Yes – No 95 Settings option Contrast setting The display contrast can be altered from 1 to 10. This allows the display to be optimised for specific working conditions. When it is altered, the contrast is changed immediately. Options: – 1 to 10 Clock display You can select either the 24-hour or 12-hour clock for the display. Options: – 24 h – 12 h Date display Various different display formats are used in accordance with the language set. Select the date format from the chart below. Country Deutschland, England, Niederlande, Frankreich, Italien, Finnland, Portugal, Spanien, Dänemark, Norwegen, Griechenland Sweden USA Format Day/Month/Year Year / Month / Day Month/Day/Year Tip: The date format can be changed in accordance with the country. Options: – auto – Day/Month/Year – Year / Month / Day – Month/Day/Year Dispenser calibration Dispensing calibration is used to measure the throughput of individual dispensing pumps. 96 Settings option To go directly to "dispenser calibration" when the machine is switched off: Press and hold multifunction button 2 and switch the machine on with "Power On". Settings Dispenser calibration Dispenser pump 1 Dispenser pump 2 OK Options: – Dispenser pump 1 to 13 Select a dispenser pump. When a dispenser pump is selected, the following will appear in the display: Dispenser calibration Dispenser pump 1 V: 100 ml - t: 0 s OK + P: No 0/1 Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml increments. Press multifunction button 0/1. The dispensing hose will fill up. Stop the process by pressing button 0/1. Run the hose of the dispenser pump that is being checked upwards into a measuring vessel. Irritant agents. Skin and eye irritation. Avoid contact with skin and eyes, wear protective clothing. Return to the main menu by pressing "Back". Settings Dispenser calibration Dispenser pump 1 Dispenser pump 2 OK Select a dispenser pump. Dispenser calibration Dispenser pump 1 V: 100 ml - OK t: 0 s + P: No 0/1 Press multifunction button 0/1. Stop the pump by pressing button 0/1, or the pump will stop automatically after 60 seconds. 97 Settings option Measure the required amount in the measuring vessel. Dispenser calibration Dispenser pump 1 V: 100 ml - t: 30 s OK + P: 200,0 ml/min 0/1 Enter the amount measured in field "V:". The throughput P is calculated in ml/min. by the controls. Press the "Save" button. The measured value is assigned to the pump. Reattach the hose. Dispensing throughput (D1 to D13) The throughput of the connected dispensing pumps can be set from 0 ml/min to 9999 ml/min in 1 ml/min steps. Access the following content: Supervisor level Settings Dispensing throughput Dispensing correction factor OK Select "Dispensing throughput". The following will appear on the display: Settings Dispensing throughput Dispenser pump 1: 100,0 ml/min Dispenser pump 2 : 100,0 ml/min OK Options: – No – 1 to 9999.0 ml/min 98 Settings option Dispensing correction factor (D1 to D 13) The correction factor can be used if an adjustment is made to the liquid dispensing. If, e.g. the dispensing agent for Dispensing pump D 1 were altered (to a higher concentration), a rapid modification can be made with the correction factor. Calculate the correction factor using the following formula: Correction factor D1 = New quantity Dos-p. D1 Current quantity Dos-p. D1 Access the following content: Supervisor level Settings Dispensing correction factor Dispenser level reminder OK Select "Dispensing correction factor". Supervisor level Settings Dispenser pump 1 : 1,00 Dispenser pump 2 : 1,00 OK You have the following options: – 0.01 to 1.99 – 2 Once you exit the supervisor level, the new dispensing amounts are used in the programmes but the programming is not changed. 99 Settings option Dispenser level reminder (D 1 to D 13) The machine must be programmed if a container level reminder is required. Supervisor level Settings Dispenser level reminder : Yes Password required OK Select "Dispenser level reminder". Settings Dispenser level reminder Dispenser pump 1 : Yes Dispenser pump 2 : Yes Options: – Yes – No 100 OK Settings option Password required The use of a password can be selected here. Set whether or not you want to use a password. Options: – Yes – No However, if a password has already been assigned and the operator then selects "No", they will be prompted to enter the current password when they press . Medium water pressure Medium water pressure must be set in order to calculate consumption data. This is used, among other things, for calculating water quantities in individual blocks or for a whole programme. Options: – 0.1 to 50 bar – 1 to 800 psi Heater power The heater voltage is required to calculate heater power. Options: – 0.0 to 999.9 kW Customer data Customer details can be entered here. Options: - Sector - Location - Name - Postcode - First name - Telephone - Street - System address - House number - Installation date Location A sector can be selected here. Options: – Care home – Medical practice – Nursing home 101 Settings option – Fire brigades/rescue services – Restaurant / Café – Commercial laundry – Small businesses – Hotel/guesthouse – Industry – Youth hostel – Hospital – Riding stables – School – Dry cleaners – Housing associations – Other: – Name, First name – Street, House number – Town, Postcode – Telephone – System address: a 10-digit system address for the machine can be entered here. – Installation date Currency Options: 102 - auto (in line with selected language) - EUR Euro - GBP pounds sterling - CHF Swiss francs - USD American dollars - RUB Russian roubles - CAD Canadian dollars - CZK Czech krone - DKK Danish krone - PLN Polish zloty - SEK Swedish krone - TRL Turkish lira - SKK Slovakian krone Technical data PW 413 machine data Electrical connection Voltage see data plate Frequency see data plate Total connected load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 795 mm Casing height (without add-on components) 1350 mm Casing depth (without add-on components) 897 mm Overall machine width 799 mm Overall machine height 1352 mm Overall machine depth 1010 mm Minimum width of transport opening Minimum distance between wall and machine front 805 mm 1350 mm Weight and floor load Net weight see installation plan Max. floor load in operation see installation plan Emissions data Sound pressure level emission in workplace in accordance with EN ISO 11204/11203 Sound power level EN ISO 9614-2 <70 dB(A) re 20 μPa <80 dB(A) Product safety Product safety standard IEC 60335-1, IEC 60335-2-7 EN 60335-1, EN 50571 103 Technical data PW 418 machine data Electrical connection Voltage see data plate Frequency see data plate Total connected load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 920 mm Casing height (without add-on components) 1450 mm Casing depth (without add-on components) 857 mm Overall machine width 924 mm Overall machine height 1452 mm Overall machine depth 950 mm Minimum width of transport opening 930 mm Minimum distance between wall and machine front 1250 mm Weight and floor load Net weight see installation plan Max. floor load in operation see installation plan Emissions data Sound pressure level emission in workplace in accordance with EN ISO 11204/11203 Sound power level EN ISO 9614-2 <70 dB(A) re 20 μPa <80 dB(A) Product safety Product safety standard 104 IEC 60335-1, IEC 60335-2-7 EN 60335-1, EN 50571 105 United Kingdom Miele Co. Ltd. Fairacres, Marcham Road Abingdon, Oxon, OX14 1TW Professional Sales, Tel: 0845 365 6608 E-mail: [email protected] Internet: www.miele.co.uk/professional Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive, Knoxfield, VIC 3180 Tel: 1300 731 411 Internet: www.miele-professional.com.au E-mail: [email protected] China Miele (Shanghai) Trading Ltd. 1-3 Floor, No. 82 Shi Men Yi Road Jing' an District, 200040 Shanghai, PRC Tel: +86 21 6157 3500, Fax: +86 21 6157 3511 E-mail: [email protected], Internet: www.miele.cn Miele (Hong Kong) Limited 41/F - 4101, Manhattan Place 23 Wang Tai Road Kowloon Bay, Hong Kong Tel: (852) 2610 1025, Fax: (852) 3579 1404 Email: [email protected] Website: www.miele.hk India Miele India Pvt. Ltd. Ground Floor, Copia Corporate Suites Plot No. 9, Jasola New Delhi - 110025 Tel: 011-46 900 000, Fax: 011-46 900 001 E-mail: [email protected], Internet: www.miele.in Ireland Miele Ireland Ltd. 2024 Bianconi Avenue Citywest Business Campus, Dublin 24 Tel: (01) 461 07 10, Fax: (01) 461 07 97 E-Mail: [email protected], Internet: www.miele.ie Manufacturer: Miele & Cie. KG Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 0817 Malaysia Miele Sdn Bhd Suite 12-2, Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No. 1, Jalan Dutamas 1 50480 Kuala Lumpur, Malaysia Phone: +603-6209-0288 Fax: +603-6205-3768 New Zealand Miele New Zealand Limited IRD 98 463 631 Level 2, 10 College Hill Freemans Bay, Auckland 1011, NZ Tel: 0800 464 353 Internet: www.miele-professional.com.au E-mail: [email protected] Singapore Miele Pte. Ltd. 163 Penang Road # 04 - 03 Winsland House II Singapore 238463 Tel: +65 6735 1191, Fax: +65 6735 1161 E-Mail: [email protected] Internet: www.miele.sg South Africa Miele (Pty) Ltd 63 Peter Place, Bryanston 2194 P.O. Box 69434, Bryanston 2021 Tel: (011) 875 9000, Fax: (011) 875 9035 E-mail: [email protected] Internet: www.miele.co.za United Arab Emirates Miele Appliances Ltd. Gold & Diamond Park Office No. 6-217, Sheikh Zayed Road P.O. Box 11 47 82 - Dubai Tel. +971 4 3044 999, Fax. +971 4 3418 852 800-MIELE (64353) E-Mail: [email protected], Website: www.miele.ae M.-Nr. 10 683 160 / 00
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