Star
Manufacturing
International Inc.
Installation
and
Operating
Instructions
10 Sunnen Drive
St. Louis, MO 63143
Phone: (314) 781-2777
Fax: (314) 781-3636
2M-Z6062 Rev. -- 4/9/03
STAR-MAX ELECTRIC HOT PLATE
MODELS
502D
502FD
502DS
Model 502D
Model 502FD
1
SAFETY SYMBOL
This symbol is intended to alert the user to the presence of important
operating and maintenance instructions in the manual accompanying
the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves
the manufacturer of all liability.
NOTICE
Star reserves the right to change specifications and product design
without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for
previously purchased equipment.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Refer to the authorized service
center listing provided with the unit. The Star Service Help Desk (1-800-807-9054) is available during normal
business hours to answer any questions that may arise. Please have your model number and serial number for faster
service.
2
GENERAL OPERATING INSTRUCTIONS
LOCATE THE UNIT
Do not install the unit closer than 1 inch from a side
wall and/or closer than 1 inch from a rear wall.
CAUTION
LEVELING UNIT
Level unit by adjusting the (4) feet for accurate and
perfect line up with other Star-Max series units.
This equipment is designed and sold for commercial
use only by personnel trained and experienced in its
operation and is not sold for consumer use in and
around the home nor for use directly by the general
public in food service locations. For equipment to be
used by the general public, please contact the factory.
CAUTION
DO NOT INSTALL WITHOUT FEET.
The Star-Max models 502D, 502FD, and 502DS
Electric Hot Plates are equipped for the voltage
indicated on the nameplate mounted on the front
panel. This unit is designed to operate on alternating
current (A.C.), two wire single phase service only.
DO NOT CONNECT TO DIRECT CURRENT
(D.C.).
CAUTION
USE ONLY FLAT BOTTOM PANS AND POTS!
DO NOT USE RAISED BOTTOM UTENSILS OR
BUCKETS! GOOD HEAT TRANSFER DEPENDS
UPON GOOD CONTACT BETWEEN THE
ELEMENT AND POT.
Total Connected Load:
502FD:
NOTE: Using a 12" diameter or larger pan/pot may
cause damage to the element or internal wiring. Such
damages are not covered by warranty.
at 240 Volts, Wattage is 5,200.
at 208 Volts, Wattage is 3,900.
502D/502DS: at 240 Volts, Wattage is 4,200.
at 208 Volts, Wattage is 3,150.
Two (2) heating elements are used. For the 502FD
each element draws 2,600 Watts on 240 Volts and
1,950 Watts on 208 Volts. For the 502D and DS each
element draws 2,100 Watts on 240 Volts and 1,575
Watts on 208 Volts. Each element is controlled by an
infinite position switch. The right control knob controls
the rear cooking element and the left control knob
controls the front cooking element. On "HI" the
element delivers uninterrupted full heat. Between
"LO" and "5" any desired amount of heat can be
obtained between 6% and 60% of full heat.
INSTALLATION
For your protection, we recommend that a qualified
electrician install this appliance. The electrician should
be familiar with electrical installations and your local
electrical requirements. The external wiring should
be in conduit or an approved type of flexible cable and
of suitable size to carry the load. The supply circuit
should be properly fused and equipped with a means
of disconnecting as required by local electrical code.
The body of the hot plate should be grounded (Do not
ground to a gas supply pipe). The connections are
made in this unit at the pigtail leads located in the
junction box on the back of the unit. To gain access to
the pigtail leads remove cover on junction box.
Signal lights are provided above the control knobs to
give a visual check if either one or both heating units
are turned on.
3
CLEANING
The exterior surfaces can be kept clean and attractive
by regularly wiping with a clean soft cloth. Any
discoloration can be removed with a non-abrasive
cleaner.
For models 502D and 502DS, the heating elements
may be raised for access to the drip pans, which may
be removed for cleaning and the bottom pan may be
removed by sliding pan forward.
REPLACEMENT OF INFINITE CONTROL
BE SURE POWER IS DISCONNECTED BEFORE
ATTEMPTING TO SERVICE UNIT.
1. Pull control knobs on front panel forward to
remove.
2. Remove 8 screws from front panel and tilt front
panel forwards.
3. Remove the nut that mounts the inoperative
control and pull the control to the side.
4. Remove one wire at a time from the inoperative
control and connect at the same terminal on the
new control. Carefully check to see that proper
wires have been connected to the terminals of the
control. See attached wiring diagram.
5. Assemble new control to the front panel.
MAINTENANCE AND REPAIRS
Contact the factory or one of its representatives or a
local service company for service or maintenance if
required.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
Part No. 2M-Z6062
Rev. -- 4/9/03
4
Visit our Website at: www.star-mfg.com
Email: service@star-mfg.com
For Fax-On-Demand Literature: (800) 807-9814
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in
which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the
transportation company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty
status of the unit.
LIMITED EQUIPMENT WARRANTY
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is
limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited
to the repair of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below)
should be taken to the closest Star service agency, transportation prepaid.
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the JetStar series six (6) ounce popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teflon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted. Labor to replace the part is
chargeable to the customer.
SERVICES NOT COVERED BY WARRANTY
1.
2.
3.
4.
5.
6.
7.
8.
9.
Travel time and mileage rendered beyond the 50 mile radius limit
Mileage and travel time on portable equipment (see below)
Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
Installation of equipment
Damages due to improper installation
Damages from abuse or misuse
Operated contrary to the Operating and Installation Instructions
Cleaning of equipment
Seasoning of griddle plates
10.
11.
12.
13.
14.
15.
16.
17.
18.
Voltage conversions
Gas conversions
Pilot light adjustment
Miscellaneous adjustments
Thermostat calibration and by-pass adjustment
Resetting of circuit breakers or safety controls
Replacement of bulbs
Replacement of fuses
Repair of damage created during transit, delivery, &
installation OR created by acts of God
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
*
*
*
*
*
*
*
*
*
*
*
*
The Model 510F Fryer.
The Model 526TO Toaster Oven.
The Model J4R, 4 oz. Popcorn Machine.
The Model CFS Series Food Steamer.
The Model 526WO Warming Oven.
The Model 518CM & 526CM Cheese Melter.
The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
All Condiment Dispensers except the Model CSD & HPD Series Dispenser.
All Specialty Food Warmers except Model 130R, 500, 11RW Series, and 11WSA Series.
*
*
*
*
*
*
*
*
*
*
*
ALL:
Pop-Up Toasters
Butter Dispensers
Pretzel Merchandisers
Pastry Display Cabinets
Nacho Chip Merchandisers
Accessories of any kind
Sneeze Guards
Pizza Ovens
Heat Lamps
Hot Cups
Pumps
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
Part# 2M-4497-2 02/03 RB
6
7
PARTS LIST
EFFECTIVE 4/9/03 Rev. --
502D, 502FD, 502DS
MODEL Star-Max Electric Hot Plate
Key
Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
NA
Part
Number
Number
Per
Unit
2N-Y3301
I3-Z6169
I3-Z6176
I2-Z6175
I3-Y7822
2N-Y7779
2D-6470
I3-Y7891
2P-6468
G3-Y7788
2K-Z6183
2C-Y2344
2E-Y7327
I2-Z6064
G3-Z5945
I2-502023
I2-Z6170
G3-624303
I2-Z6178
I3-Z6174
I2-Z6177
2A-Z5942
I2-Z6172
VARIOUS
2J-6403
I2-Z6179
2J-Y6690
2M-Z6171
2M-Z6591
2R-Z3436
2R-Z6378
2E-Z6167
2E-Z6168
2
2
1
1
2
2
2
4
2
1
4
1
1
1
2
1
1
1
1
1
1
4
1
1
2
1
2
1
1
2
2
1
1
Description and Model Designation
ELEMENT
ELEMENT CLAMP
TOP
TOP
COVER
ELEMENT
PAN
STRAIN RELIEF CHAIN
RING
BOX COVER
BUSHING
GROUND LUG
ELECTRICAL BOX
WIRE COVER
SIDE PANEL
SIDE LINER ASSEMBLY LEFT
REAR PANEL
SIDE LINER ASSEMBLY RIGHT
DRAWER SLIDE
BOTTOM PANEL
DRAWER
FOOT
CENTER WALL
NAMEPLATE
CONTROL
FRONT PANEL
PILOT LIGHT
GRAPHIC PANEL
GRAPHIC PANEL
KNOB
KNOB
WIRE SET
WIRE SET
502FD
502FD
502FD
502D, 502DS
502D, 502DS
502D, 502DS
502D, 502DS
502D, 502DS
502D, 502DS
ALL
ALL
ALL
ALL
502D, 502DS
ALL
ALL
ALL
ALL
502D, 502DS
502FD
502D, 502DS
ALL
ALL
ALL
ALL
ALL
ALL
502D, 502FD
502DS
502D, 502FD
502DS
502D, 502DS
502FD
IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED
INCLUDE MODEL AND SERIAL NUMBER
Some items are included for illustrative purposes only and in certain instances may not be available.
Star Manufacturing International, Inc.
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