About the water filtration system.

Water Filtration System
GE Appliances
& Base
Owner’s Manual
GE Answer Center ® 800.626.2000
Part No. 215C1002P006–2 Pub. No. 49-5804
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of
our quality products and we are committed
to providing dependable service. You’ll see
it in this easy-to-use Owner’s Manual and
you’ll hear it in the friendly voices of our
customer service department.
Best of all, you’ll experience these values
each time you use the water system. That’s
important, because your system will be
part of your family for many years. And
we hope you will be part of ours for a long
time to come.
We thank you for buying GE. We
appreciate your purchase, and hope you
will continue to rely on us whenever you
need quality appliances for your home.
Staple sales slip or cancelled
check here.
Proof of the original purchase date
is needed to obtain service under
the warranty.
Write the model and serial numbers
You can find them on the sump bracket.
Safety Information . . . . . . . . .4
Specification Guidelines . . . .5
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
Safety Information
GE & You,
A Service Partnership.
Operating Instructions
Inside you will find many
helpful hints on how to use and
maintain your water system
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your system.
Using the System . . . . . . . . . . . .6
Filter Cartridge
Replacement . . . . . . . . . . . . . . .8
Operating Instructions
Read this Manual
Troubleshooting Tips
Before You
Call For Service . . . . . . . . . . . .10
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
Troubleshooting Tips
Review the Section on
Troubleshooting Tips
Customer Service
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center® at
800.626.2000, 24 hours a day,
7 days a week.
Warranty Information . . . . . . .15
Telephone Numbers . .Back Cover
Customer Service
If You Need Service
Safety Information
For your safety, the information in this manual must be
followed to minimize the risk of property damage or
personal injury.
Operating Instructions
■ Check with your local public
works department for
plumbing codes. You must
follow these guidelines as you
install the water filtration
Troubleshooting Tips
■ Use the water filtration system
on a potable, safe-to-drink,
home COLD water supply only.
The filter cartridges will not
purify the water, or make it
safe to drink.
WARNING: Do not use with
water that is microbiologically
unsafe, or of unknown
quality, without adequate
disinfection before or after
the system, such as single-user
wells, or other non-public
water systems not regulated by
federal or state health and
safety requirements.
■ Do not use on a hot water
supply (100°F. max.).
This water filtration system must be properly installed and
located in accordance with the Installation Instructions
before it is used. If you did not receive Installation
Instructions, you can receive one by calling us
toll-free at the GE Answer Center® 800.626.2000.
Customer Service
■ Install or store where it will not
be exposed to temperatures
below freezing or exposed to
any type of weather. Water
freezing in the system will
break it. Do not attempt to
treat water over 100°F.
WARNING: Discard all
unused and packaging
material after installation.
■ Your water filtration system
will withstand up to 125
pounds per square inch (psi)
water pressure. If your house
water supply pressure is higher
than 100 psi, install a pressure
reducing valve before
installing the water filtration
Safety Information
About the Water Filtration System
Many bad tastes and/or odors are removed from water using activated carbon
filter cartridges. They are most often used to remove a chlorine taste and
smell. They can also reduce other undesirable elements from drinking water
supplies, such as organic chemical contaminants and lead.
Operating Instructions
NOTE: Small amounts of hydrogen sulfide (noticeable as “rotten egg” odor)
may be reduced by taste and odor filters for a short time, but the carbon
media is quickly exhausted. Other water conditioning equipment is usually
required for the continuous treatment of hydrogen sulfide.
The GE water filtration system uses two filter cartridges.
Filter I
FXUS—a sediment/taste and odor filter cartridge
• Reduces unpleasant tastes, odors, dirt, rust and sediments
• Reduces 95% chlorine for 1500 gallons of water
• 20 micron, activated carbon
Filter II (Options)
FXUT—a deluxe taste and odor filter cartridge
Troubleshooting Tips
• Reduces unpleasant tastes and odors
• Reduces 99% chlorine for 3000 gallons of water
• 20 micron, granular activated carbon
FXUV—an organic chemical contaminants filter cartridge
• Reduces certain organic chemical contaminants like pesticides and herbicides
• Reduces 95% chemical contaminant for 500 gallons of water
• Reduces 99% chlorine for 500 gallons of water
• 20 micron, granular activated carbon
FXUL—a lead filter cartridge
Customer Service
• Reduces 90% lead for 1000 gallons of water
• Reduces 99% chlorine for 1000 gallons of water
• 10–20 micron, carbon block
Maximum Supply Water Pressure — 125 pounds per square inch (psi)
Minimum - Maximum Supply Water Temperature — 40–100°F.
Inlet - Outlet — 3/8″ NPT, fittings and tubing included
Maximum Filtered Water Flow — 0.6 gpm
Depending on the treatment needed for a specific water supply, the water filtration
system can be customized using any combination of the preceding filter cartridges.
Safety Information
About the water filtration system.
Using the water filtration system and about the filter cartridge
The countertop faucet dispenses the filtered drinking water when
opened. It has a hand operated, spring loaded closed lever to
prevent waste. You can keep the faucet open by pushing upward
on the lever to lock it against the faucet spout.
Operating Instructions
Filtered water faucet
Filter Cartridge Life— Several variables determine how long the
cartridges will last in your water filter system. These include:
Troubleshooting Tips
1 How much water you use.
much sediment, taste and/or odor, lead, or other
2 How
unwanted substance, is in the water.
No matter which water filter system you have, you should replace
the cartridges every six months, when indicated by the electronic
indicator light on the base. In extremely poor water supplies, you
may notice the return of the unwanted substance in your water
before the six months. In this case the cartridges should be
replaced immediately. If the system is also for lead or chemical
contaminant removal, it is MORE IMPORTANT to replace the
cartridges at least every six months.
Customer Service
NOTE: If the water supply contains high amounts of sediments, the
carbon filters may plug with them, reducing filtered water flow to
the system faucet. Cartridge replacement is needed to restore flow.
Safety Information
Electronic Indicator Light—The electronic indicator
light on the base of the faucet is a six month timer that
shows you when to replace the filter cartridges. When
the battery pack is first installed, the indicator light will
light briefly to show that the electronics are operating.
If this does not happen, the batteries could be installed
backwards or the leadwires are not connected.
Operating Instructions
After about six months, the indicator light begins to
flash. It is time to replace the filter cartridges. When
replacing the filter cartridges, also replace the batteries
in the battery pack. Two “AA” batteries are required.
Troubleshooting Tips
Customer Service
Safety Information
About the water filtration system.
Filter Cartridge Replacement
CAUTION: Never remove the sumps when water pressure is in the water
filtration system.
the water supply saddle valve to the filter. (See the Installation
1 Close
Instructions for saddle valve location.) Press the vent valve on the top
Operating Instructions
of the filter I head to relieve the pressure in the system, or open the
filtered water faucet.
the sump, using the sump wrench tool provided, from the
2 Remove
filter head, by rotating the sump as shown in the below illustration.
Be careful, the sump may be full of water. Be sure to keep the large
o-ring seal.
Vent valve
Troubleshooting Tips
O-ring seal
Turn sump wrench tool
provided, clockwise
Filter II
Filter I
you are replacing a filter cartridge, remove and discard the used filter
3 Ifcartridge.
Customer Service
sure the inside of the sump is clean. Thoroughly wash the inside of
4 Be
the sump with hot, soapy water and rinse.
the wrapper from the new filter cartridge and insert the filter
5 Remove
cartridge in the sump. Some cartridges fit either way, while others fit
only one way. Observe markings on the cartridge.
NOTE: The water filtration system uses two different types of filter cartridges.
Be sure to install them correctly.
The sediment/taste and odor filter (FXUS) should always be placed in the
filter I sump.
Safety Information
lubricate the o-ring seal in the sump with clean silicone
6 Lightly
grease. Be sure it is fully seated in its groove.
the sump up to the filter head, aligning the center hole in
7 Hold
the cartridge with the protrusion on the bottom of the head.
careful not to cross-thread, rotate the sump onto the filter
8 Being
head and tighten securely using the sump wrench tool provided.
Operating Instructions
NOTE: If the sump will not tighten up to the head, you may have
the cartridge in upside down. Take the cartridge out and check
for correct orientation.
9 Repeat steps 2 through 8 for filter II.
on the filtered water faucet. Then, slowly open the water
10 Turn
supply saddle valve and allow the filter housing to fill. While it is
filling, press the filter vent valve to release air in the filter.
the filtered water faucet. Then check for leaks between the
11 Close
sump and the head.
Troubleshooting Tips
NOTE: If leaking, turn off the water supply and turn on the filtered
water faucet, or press the vent valve to depressurize the filter.
Disassemble the filter and check the o-ring for cuts, flat spots,
etc., and sealing surfaces for foreign material. Clean the o-ring
and lightly lubricate with clean silicone grease. Carefully press
into the groove in the sump.
are replacing the batteries, remove, properly discard
12 Ifandyouinstall
two new “AA” alkaline batteries in the battery pack.
Removing the batteries, or momentarily disconnecting the
leadwires, resets the six month electronic timer.
filter cartridges contain activated carbon, a black powder.
13 The
When new, turn on the filtered water faucet and allow the fine,
Customer Service
harmless carbon particles to purge from the cartridge. Turn off
the faucet when you no longer see the particles in the filtered water.
Safety Information
About the water filtration system.
Flush Procedure
Whenever water of unknown quality is passed through the GE
Water Filtration System, filter elements should be discarded and
the filtration system flushed.
Circumstances that may require flushing the system are:
■ Boil-Water Advisory.
Operating Instructions
■ Flooding of the GE Water Filtration System.
■ Long-term non-use.
The procedure for flushing the GE Water Filtration System is:
■ See Filter Cartridge Replacement section on page 8 and follow steps
1, 2, 3, and 4.
■ Next, reinstall the sumps (without the filter elements), turn water
on, and flush water through the faucet for one minute.
■ Then, turn water off, remove sumps, empty water out of sumps
and install new filter elements.
Customer Service
Troubleshooting Tips
Follow steps 6–9 on page 9, Filter Cartridge Replacement section,
to complete.
Safety Information
Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
What To Do
Water contains
tiny black particles
New filter cartridges
contain activated
carbon, which is a
harmless black powder
• Turn on the filtered water
faucet and allow these
harmless carbon particles
to purge from the cartridge.
Turn off the faucet when
the water is clear.
Water has air bubbles
and is cloudy
Air in system after
• Will go away after water
runs for a while.
Indicator light on the
faucet base is flashing
Six months usage has
occurred. This is the
maximum life of the
filter cartridges
• Replace both filters and
batteries in the battery
Indicator light on the
faucet base is not
Faucet base leadwire not
connected to battery
pack leadwire
• Connect.
Batteries may need
to be replaced or
they may have been
installed incorrectly
• Observe orientation
markings on the holder
and install correctly.
Replace batteries if old.
Leadwires damaged
• Inspect and repair as
The filter cartridges no
longer removing chlorine
from the water supply
• Replace both cartridges
and batteries in the
battery pack.
Chlorine taste and/or
odor in the product
Troubleshooting Tips
Possible Causes
Operating Instructions
Customer Service
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Information
GE Appliances
Consumer Product
Ownership Registration
Important Mail Today
Place in an envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing
we can contact you
in the unlikely
event of a safety
After mailing the
registration below,
store this document
in a safe place. It
contains information you will need
should you require
service. Our service
number is
Read your “Owner’s
Manual” carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information call the
GE Answer Center®
Important: If you did not get a registration card with your product, detach and
return the card below to ensure that your product is registered.
Consumer Product Ownership Registration
Mr. ■
Ms. ■
Mrs. ■
ToMail ant
Miss ■
Apt. #
Date Placed
In Use
GE Appliances
General Electric Company
Louisville, Kentucky 40225
Safety Information
GE Water Filtration System Warranty
All warranty service provided by our SmartWater™ Authorized
Servicer Network. For service, call 800-GE-CARES.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the Water Filtration System which fails due to
a defect in materials or workmanship. During this full
one-year warranty, GE will also provide, free of charge,
all labor and in-home service to replace the defective
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Service trips to your home to teach you
how to use the product.
■ Filter cartridges, membranes or
■ Improper installation.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Use of this product where water is
microbiologically unsafe or of
unknown quality without adequate
disinfection before or after the
system, such as single-user wells, or
other non-public water systems not
regulated by federal or state health
and safety requirements.
■ Damage to the product caused by
accident, fire, floods or acts of God.
Troubleshooting Tips
■ Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
Customer Service
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Safety Information
Service Telephone Numbers.
GE Answer Center ®
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, Braille controls for a variety of GE
appliances and a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
Customer Service
Troubleshooting Tips
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these steps. First, contact the people who serviced your appliance. If
you are still not pleased, write all the details—including your phone
number—to: Manager, Consumer Relations, GE Appliances,
Appliance Park, Louisville, KY 40225.
Printed in Louisville, KY
5-97 CG
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