DISHWASHER USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. Register your new dishwasher at www.kitchenaid.com/customer-service/
register-products. In Canada, register your dishwasher at www.kitchenaid.ca in the Service and Support section.
For future reference, please make a note of your product model and serial numbers. These can be located on the label located near the
door on the right-hand or left-hand side of the dishwasher interior.
Model Number_____________________________________________ Serial Number_________________________________________________
Table of Contents
DISHWASHER SAFETY ............................................................. 1
PARTS AND FEATURES............................................................ 3
START-UP/QUICK REFERENCE.............................................. 5
QUICK STEPS............................................................................. 6
DISHWASHER USE .................................................................... 6
CYCLE AND OPTION DESCRIPTIONS .................................... 9
DISHWASHER FEEDBACK SECTION.................................... 12
DISHWASHER FEATURES ...................................................... 13
FILTRATION SYSTEM.............................................................. 15
DISHWASHER CARE ............................................................... 16
TROUBLESHOOTING .............................................................. 18
WARRANTY .............................................................................. 21
Dishwasher Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
W10751712C
GROUNDING INSTRUCTIONS
■
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a
malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for
electric current. The dishwasher is equipped with a cord
having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet
that is installed and grounded in accordance with all local
codes and ordinances.
■
WARNING: Improper connection of the equipmentgrounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative
if you are in doubt whether the dishwasher is properly
grounded. Do not modify the plug provided with the
dishwasher; if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal,
permanent wiring system, or an equipment-grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the dishwasher.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precautions, including the following:
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Read all instructions before using the dishwasher.
Use the dishwasher only for its intended function.
Use only detergents or rinse agents recommended for use in
a dishwasher, and keep them out of the reach of children.
When loading items to be washed:
1) Locate sharp items so that they are not likely to damage
the door seal; and
2) Load sharp knives with the handles up to reduce the risk
of cut-type injuries.
Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For plastic items not so
marked, check the manufacturer's recommendations.
Do not touch the heating element during or immediately after
use.
Do not operate the dishwasher unless all enclosure panels
are properly in place.
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Do not tamper with controls.
Do not abuse, sit on, or stand on the door, lid, or dish racks
of the dishwasher.
To reduce the risk of injury, do not allow children to play in
or on the dishwasher.
Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using
the dishwasher turn on all hot water faucets and let the
water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.
SAVE THESE INSTRUCTIONS
WARNING
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
2
Parts and Features KDTE104E, KDTE204E, KDFE204E, KDTE254E
ProScrub ® powerful jets target
water toward pots, pans, or casserole
dishes loaded in the back of the
dishwasher to clean stubborn messes.
(on some models)
Upper level wash
Water feed tube
Pressurized spray nozzles provide
effective cleaning.
Model and serial number label
Water inlet opening
Lower spray arm
Heating element
Overfill protection float
Rinse aid dispenser reduces spotting
and improves drying.
EQ Filtration System removes soil
from water and improves cleaning action.
Detergent dispenser
(location varies by model)
Third level rack
(on some models)
Premium top rack
adjusters
Utility basket
(on some models)
Cup shelves with
stemware holder
(on some models)
Flexible fold-down tines
Rack handle
Upper spray arm
TOP RACK
Flexible fold-down tines
Silverware basket
Sliding bowl tines
Culinary Caddy ®
utensil basket
BOTTOM RACK
3
Parts and Features KDTM354E, KDTM384E, KDTM404E, KDTM504E, KDTM704E, KDTM804E
Interior lights
(on some models)
ProScrub ® powerful jets target
water toward pots, pans, or casserole
dishes loaded in the back of the
dishwasher to clean stubborn messes.
Upper level wash
Water feed tube
Pressurized spray nozzles provide
effective cleaning.
Model and serial number label
Water inlet opening
Dynamic lower spray arm
(on some models)
Advanced ProDry™ System uses
heating element and a fan to remove
moist air.
Overfill protection float
Micro Filtration System removes soil
from water and improves cleaning action.
Heating element
Detergent dispenser
(dispenser location varies by model)
Rinse aid dispenser reduces spotting
and improves drying.
Third level rack
(on some models)
Utility basket
(on some models)
Premium top rack
adjusters
Flexible tines
Cup shelves with
stemware holder
Bottle wash
(on some models)
ProScrub ® Upper
(on some models)
Rack handle
Upper spray arm
TOP RACK
Flexible fold-down tines
Silverware basket
Sliding bowl tines
Culinary Caddy ®
utensil basket
BOTTOM RACK
4
Start-Up/Quick Reference
Clean EQ Wash System removable filters to maintain
peak performance
Cleaning the filters
periodically helps keep the
dishwasher working at peak
performance. The filters can
be found at the bottom center
of your dishwasher.
See “Filtration System”
section for information on
removing and maintaining
the filters.
SH D O W N & T
U
RN
L
L
O
CK
PU
O
C
K
U
N
ProWash™ cycle for optimal cleaning
The most advanced and versatile cycle.
ProWash™ cycle senses the soil amount and
toughness of soil to adjust the cycle for
optimal cleaning using only the amount of
water and energy needed. The ProWash™
and Tough cycles are recommended for tough
soil. No need to pre-rinse dishes; just scrape
leftover food into the trash or disposal
and load.
ProScrub® Option to clean baked-on food
When the ProScrub®
option is selected, it
provides a
concentrated wash
on the back of the
lower dish rack for
hard-to-clean dishes.
Place these dishes
with the soiled
surface of the dish
toward the ProScrub®
spray jets in the lower
rack of the
dishwasher.
Drying - Rinse Aid is essential
You must use a drying agent
such as a rinse aid for good
drying performance (sample
included). Rinse aid along with
the ProDry™ option will
provide best drying and avoid
excessive moisture in the
dishwasher interior.
For best drying use the
ProDry™ option.
A
A. Back of dishwasher
Press START/RESUME every time you add a dish
SLIDE
Dispensers vary by model
Express Wash - When you need fast results.
Efficient dishwashers run longer to save water
and energy, just as driving a car slower saves
on gas. When you need fast results, the
Express Wash will clean your dishes using
slightly more water and energy. Select the
ProDry™ option to include automatic drying
(adds approximately 38 to 45 minutes to the
Express Wash cycle).
IMPORTANT: If anyone opens the door (such
as, to add a dish, even during the Delay
option), the Start/Resume button must be
pressed each time.
Push door firmly closed within 3 seconds of
pressing START/RESUME. If the door is not
closed within 3 seconds, the Start/Resume
button LED will flash, an audible tone will be
heard, and the cycle will not start.
Proper Detergent Dosing
We recommend quality tablets and packs for convenience and
improved performance.
It is possible to use too much detergent in your dishwasher. This
can lead to etching of your dishes. See “Add Detergent” and
“Add Rinse Aid” in the “Dishwasher Use” section, to determine
the amount of detergent needed based on your water hardness.
5
Quick Steps
1
Prepare and load
dishwasher.
3
Select a cycle and option.
2
Add detergent for cleaning and rinse aid for drying.
4
Start dishwasher.
SLIDE
NOTE: If the Start/Resume button
is located on the top of the door,
ensure the light beside the button
is lit and firmly push the door
closed within 3 seconds of
pressing START/RESUME.
SLIDE
Dispensers vary by model.
Dishwasher Use
STEP 1
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks and
other hard items from the dishes. Remove labels from containers
before washing.
12 place load - upper rack
10 place load - upper rack
6
10 place load - lower rack
12 place load - lower rack
STEP 2
4
4
4
4
4
1
4
5
5
5
1
1
1
5
5
5
1
1
1
5
5
1
1
2
2
2
2
2
3
2
2
3
3
2
2
5
3
4
5
3
3
2
4
1
4
3
3
3
3
4
10 place load - silverware basket
Add Detergent
NOTE: If you do not plan to run a wash cycle soon, run a rinse
cycle. Do not use detergent.
■ Use automatic dishwasher detergent only. Add powder, liquid
or tablet detergent just before starting a cycle.
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5
2
4
4
2
3
3
4
1
2
1
4
1
1
2
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3
1 4
3
1
1
1
2
3
3
1 4
1
4
1
3
2
1
2
1
2
1
3 4
3 1
1
1
4
1
1
1
1
2
1
2
5
4
2
4
1
Fresh automatic dishwasher detergent results in better
cleaning. Store tightly closed detergent container in a cool, dry
place. We recommend tablets and packs for convenience and
improved performance.
4
3
2
1
6
3
12 place load - silverware basket
SLIDE
Premeasured Detergents
1
2
1. Teaspoon
2. Salad fork
3. Dinner fork
3
4
5
6
4. Knife
5. Tablespoon/large serving spoon
6. Large serving fork
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Be sure that items in the rack do
not block the upper or lower
spray arms.
■
Make sure that when the
dishwasher door is closed no
items are blocking the detergent
dispenser.
■
Items should be loaded with
soiled surfaces facing down and
inward to the spray as shown.
This will improve cleaning and
drying results.
Many detergents now come in several forms (gel packs, tablets, or
powder packs).
We recommend that you use high quality tablets or packs for
convenience and improved performance. High quality tablets and
packs have been proven better than powder, liquid or gel
detergents at reducing filming on dishes. Using tablets and packs
over time will start to reduce or eliminate white film. Also, by using
a rinse aid, you can minimize repeat buildup of white film. These
forms are suitable for all hardness and soil levels. Always place
detergents in the main compartment and slide lid to close.
To close lid
To open lid
SLIDE
SLIDE
Do not block spray arms
■
Avoid overlapping items like bowls or plates that may trap food.
■
Place plastics, small plates and glasses in the upper rack.
Wash only plastic items marked “dishwasher safe.”
■
To avoid thumping/clattering noises during operation, load
dishes so they do not touch one another. Make sure lightweight
load items are secured in the racks.
■
Improper loading can cause dishes to be chipped or damaged.
When loading glasses or mugs, it is best to load these items in
between rows of tines instead of loading them over tines.
■
If you do not want to use the covers you can remove them.
Load the silverware with sharp items pointed down and avoid
“nesting” of spoons and forks by alternating some up and
some down.
Place selected detergent in the
dispenser. Place finger, as
shown, and slide lid closed.
Press firmly until it clicks.
Push OPEN, as shown, and
the lid will slide open.
Powders and Gels
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The amount of detergent to use depends on:
How much soil remains on the items - Heavily soiled loads
require more detergent.
The hardness of the water - If you use too little in hard water,
dishes won't be clean. If you use too much in soft water,
glassware can etch.
Soft to Medium Water (0-6 grains per U.S. gallon)
[typical water softener water and some city water]
Medium to Hard Water (7-12 grains per U.S. gallon)
[well water and some city water]
Depending on your water hardness, fill the Main Wash section
of the dispenser as shown. Fill the Pre-Wash section to the
level shown if needed.
7
NOTE: Fill amounts
Hard Water
shown are for standard
Hard Water
powdered detergent.
Soft Water
Soft Water
Follow instructions on the
package when using gel
Main Wash
Pre-Wash
dishwasher detergents.
Premeasured forms are
suitable for all hardness and soil levels. Always place premeasured
detergents in the main compartment and close the lid.
Add Rinse Aid (Dispenser varies by model)
■
Your dishwasher is designed to use rinse aid for good drying
performance. Without rinse aid your dishes and dishwasher
interior will have excessive moisture. The Heat Dry option will
not perform as well without rinse aid.
■
Rinse aid keeps water from forming droplets that can dry as
spots or streaks. It also improves drying by allowing water to
drain off of the dishes after the final rinse.
■
Rinse aid helps to reduce excess moisture on the dish racks
and interior of your dishwasher.
■
Check the rinse aid indicator with the door down (varies by
model). Add rinse aid when indicator drops to “Add” level.
Full
STEP 3
Select a Cycle
See “Cycle and Option Descriptions” charts in the following
section.
Efficient dishwashers run longer to save water and energy, just as
driving a car slower saves on gas. Typical cycle time is
approximately 2 hours, but can take less or more time to complete
depending on selections.
Select Options
See “Cycle and Option Descriptions” charts in the following
section.
You can customize your cycles by pressing the options desired. If
you change your mind, press the option again to turn off the option.
Not all options are available for every cycle. If an invalid option is
selected for a given cycle, the lights will flash.
Full
Add
Add
--
-
654
-
m
-
¹⁄₄ turn clockwise to lock
To resume a cycle press START/RESUME and close the door
within 3 seconds.
IMPORTANT: If anyone opens the door (such as, for adding a dish,
even during the Delay Hours option), the Start/Resume button
must be pressed each time.
■
OP
EN
E
Wa
sh
SLID
654
2
ax
3
-
1
m
If the Start/Resume button is located on the top of the door,
press START/RESUME. Ensure the light beside the button is lit
and the countdown timer (on some models) is counting down
while you firmly push the door closed. The door must be closed
within 3 seconds of pressing START/RESUME or you will hear a
series of beeps and the cycle will not start.
NOTE: For best results, press the buttons lightly with the flat part of
your finger instead of with your fingertip.
■
-
-
- -
-- - - -
Higher numbers dispense more rinse aid. You should change this
setting only a little at a time and then run a few cycles before
changing it again because just enough rinse aid is more effective
than too much.
8
After selecting the cycle and options, press START/RESUME
to start the dishwasher.
OR
Press START/RESUME once to show which selections you
previously used and press START/RESUME again to repeat the
same cycle.
1
-
--
■
- - - - -
NOTE: For most water conditions, the factory setting will give
good results. If you have hard water or notice rings or spots, try a
higher setting. Turn the arrow adjuster inside the dispenser by
either using your fingers or inserting a flat-blade screwdriver into
the center of the arrow and turning.
ll
fi
Run hot water at the sink nearest your dishwasher until the
water is hot. Turn off water.
2
ax
ll
3
fi
■
- -
To add rinse aid to this style
dispenser, open the rinse
dispenser lid by gently
pushing in the center of the
lid with your thumb and
pulling up on the edge. Pour
rinse aid into the opening
until the dispenser is full.
Then, close the dispenser
by pushing down gently
on the lid.
Lock
-
■
Start or Resume a Cycle
Add rinse aid to this style
dispenser by twisting the
dispenser cap ¼ turn
clockwise to open and lift off.
Pour rinse aid into the
opening until the indicator
level is at “Full.” Replace the
dispenser cap and turn to
“Lock.” Make sure cap is
fully locked
Pre
■
STEP 4
Cycle and Option Descriptions
KDTM704E, KDTM804E
KDTM504E
KDTM404E
KDTM354E, KDTM384E
KDTE204E, KDTE254E
KDTE204E Custom door model
KDFE204E
KDTE104E
This information covers several different models. Your dishwasher may not have all of the cycles and options described.
CYCLE SELECTIONS
CYCLES
Dishwasher senses the soil amount and adjusts cycle times.
The most advanced and versatile cycle. ProWash™ cycle
senses the soil amount and toughness of soil to adjust
the cycle for improved performance using only the
amount of water and energy needed. Includes Heat Dry.
Use for hard-to-clean, heavily soiled pots, pans,
casseroles, and regular tableware. Includes Heat Dry.
SOIL LEVEL
ESTIMATED TIME*
(HH:MM)
WATER
USAGE
GALLONS
(Liters)
Min Soil
Level**
Max Soil Level
Light to Heavy
2:31
3:16
3.7-4.2
(14.0 - 15.9)
Heavy/Baked-On
2:59
3:59
4.2 (15.9)
9
CYCLE SELECTIONS
CYCLES
Dishwasher senses the soil amount and adjusts cycle times.
SOIL LEVEL
ESTIMATED TIME*
(HH:MM)
Min Soil
Level**
Max Soil Level
WATER
USAGE
GALLONS
(Liters)
This cycle, with only the Heat Dry option selected, and
without other options selected, is recommended to
completely wash and dry a full load of normally soiled
dishes. The energy usage label is based on this cycle
and option combination. Includes Heat Dry.
Light to Heavy
2:22
3:27
2.7 - 4.2
(10.2- 15.9)
Use for lightly soiled items or china and crystal. Includes
Heat Dry.
Light to Heavy
2:22
3:27
2.7 - 4.2
(10.2 - 15.9)
When you need fast results, the Express Wash will clean
dishes using slightly more water and energy. Does not
include Heat Dry. Select the Heat Dry or ProDry™ option
to include automatic drying.
All soil levels
:57
:62
5.2 (19.8)
Use for rinsing dishes, glasses, and silverware that will
not be washed right away. Does not include Heat Dry.
Do not use detergent.
All soil levels
:15
:15
2.1 (8.1)
Wash times depend on water temperature, heavy soil condition, dish load size and options selected.
*Adding options will add time to the cycle. See options information section.
**This is the approximate cycle time obtained with 120°F (49°C) hot water available at the dishwasher. Increase in time results from low
temperature of the incoming water.
OPTION SELECTIONS
OPTIONS
Dries dishes with the heating system of
the dishwasher. For models having only
the Heat Dry option, this option, with the
use of rinse aid, will provide the best
drying performance. Plastic items are
less likely to deform when loaded in the
top rack.
CAN BE
SELECTED
WITH
WHAT IT DOES
Use Heat Dry
with any cycle
except Rinse
Only
Uses the heating
system of the
dishwasher to remove
moist air. The Heat
Dry option defaults to
on for all cycles,
except for Express
Wash and Rinse Only.
:48
:48
Use ProDry with The ProDry™ option
Heat Dry and adds extra time to the
with any cycle drying cycle.
except Light or
Rinse Only
:32
:32
Turn the Heat Dry option off for air dry.
Uses the Advanced ProDry™ system to
dry dishes with heat and a fan. For the
very best drying performance, use rinse
(on some models) aid and the ProDry™ option
and (on some
models)
10
ADDED TIME TO
ADDED
CYCLE***
WATER
(HH:MM)
GALLONS
(LITERS)
MIN
MAX
0
ProWash™
Tough
Normal
Top Rack Only
Activates the
ProScrub® spray jets
to provide intensified
cleaning power to
specific wash areas.
:30
:40
0 - 1.5
(0 - 5.7)
Raises the main wash temperature to
improve cleaning for loads containing
tough, baked-on food.
ProWash™
Tough
Normal
Raises the main wash
temperate from 105°F
to either 130°F or
140°F (41°C to 55C°
or 60C°).
:00
:12
0 - 1.5
(0 - 5.7)
(on some models) The upper rack has six
retractable spray nozzles that reach into
deeper items such as sports bottles, baby
bottles or oddly shaped items. Flip the
nozzles up to use them and down to
move them out of the way.
ProWash™
Tough
Normal
Bottle Wash nozzles
ensure interior wash
and rinse coverage
inside taller items,
such as bottles.
:03
:05
0
Lower jets spray, from behind the lower
rack, to clean pans, casseroles, etc. that
have tough food soil to eliminate the
need for soaking and scrubbing of dirty,
baked-on dishes.
The upper rack has two spray zones in
the front corners to reach into deeper or
oddly shaped items.
OPTION SELECTIONS
ADDED
ADDED TIME TO
WATER
CYCLE***
GALLONS
(HH:MM)
(LITERS)
MIN
MAX
CAN BE
SELECTED
WITH
WHAT IT DOES
ProWash™
Tough
Normal
Top Rack Only
Increases the main
wash temperature
from 105°F to 140°F
(41°C to 60°C) and
the final rinse from
140°F to 155°F (60°C
to 68°C).
:10
:50
0 - 1.5
(0 - 5.7)
(on some models) For added
convenience, use for washing a small
load of dishes in the top rack to help keep
the kitchen continuously clean.
Available with
any cycle
Slightly faster wash
for smaller loads
-:03
-:08
0
Runs the dishwasher at a later time or
during off-peak electrical hours. Select a
wash cycle and options. Press the Delay
button. Press START/RESUME. Close
the door firmly.
NOTE: Anytime the door is opened (such
as, to add a dish), the Start/Resume
button must be pressed again to resume
the delay countdown.
Available with
any cycle
Delays the start of a
cycle to the specified
time.
1:00
24:00
0
OPTIONS
Sanitizes dishes and glassware in
accordance with NSF International NSF/
ANSI Standard 184 for Residential
Dishwashers. Certified residential
dishwashers are not intended for licensed
food establishments. Only sanitizing
cycles have been designed to meet the
requirements of the NSF/ANSI 184
performance standard for soil removal
and for sanitization efficacy. There is no
intention, either directly or indirectly, that
all cycles on a NSF/ANSI 184 certified
dishwasher meet the NSF/ANSI 184
performance standard for soil removal
and for sanitization efficacy.
The Sani indicator glows at the end of the
cycle if the Sani Rinse option was
successfully completed. If the indicator
does not activate, it is probably due to the
cycle being interrupted.
or (on some
models)
IMPORTANT: Control lock button varies by model. Your model may require you to press and hold PROSCRUB UPPER,
4 HOUR DELAY or BOTTLE WASH to lock the controls. The Control Lock light will turn on when the Control Lock
is active.
Use Control lock to avoid unintended use of the dishwasher between cycles, or cycle and option changes during
a cycle.
To turn on Lock, press and hold the control lock button designated for your model for 3 seconds. The Control Lock light
will stay on for a short time, indicating that it is activated, and all buttons are disabled. If you press any button while your
dishwasher is locked, the light flashes 3 times. The dishwasher door can still be opened/closed while the controls
are locked.
NOTE: You may need to disable Sleep Mode by pressing either Start/Resume or Cancel, or by opening and closing the
door before you are able to turn Control Lock off.
To turn off Control Lock, press and hold the control lock button designated for your model for 3 seconds. The light
turns off.
***Cycle times may increase depending on water temperature, heavy soil condition, and options selected. Adding options will add time to
the cycle. See the options information.
CONTROLS AND CYCLE STATUS
CONTROL
PURPOSE
COMMENTS
To start or resume a
wash cycle
If the door is opened during a cycle for any reason or if the power is interrupted, the
Start/Resume indicator flashes. The cycle will not resume until the Start/Resume button
is pressed and the door is closed.
NOTE: (for models with controls on top of the door) Push door firmly closed within 3
seconds of pressing Start/Resume. If the door is not closed within 3 seconds, the Start/
Resume light will flash, an audible tone will be heard, and the cycle will not start.
11
CONTROLS AND CYCLE STATUS
CONTROL
PURPOSE
COMMENTS
To reset any cycle
and options during
selection or to cancel
a wash cycle and
drain the dishwasher
after it has started.
Press and hold CANCEL/DRAIN to reset any control selections made.
See the “Canceling A Cycle After Dishwasher Is Started” and “Changing A Cycle After
Dishwasher Is Started” sections.
To turn the audible
tones on or off.
Press and hold the HI TEMP WASH button for 3 seconds to turn the audible tones on or
off. Only audible tones for confirming button presses can be turned on/off. Important
audible tones, such as indicating a cycle has been interrupted, cannot be deactivated.
Dishwasher Feedback Section
CONTROLS AND CYCLE STATUS
CONTROL
PURPOSE
A
COMMENTS
The Cycle Status
Indicator Light is
used to follow the
progress of the
dishwasher cycle. It
is located on the
front of the door.
The single indicator light on the front of the door panel (A) will remain blue
during wash/rinse, red during dry, and white when complete.
The Cycle Status
Display is used to
follow the progress
of the dishwasher
cycle, and to show
other information.
The Time Display is used for estimated cycle time and also for delay hours.
Estimated cycle time is displayed in hours and minutes as you make cycle and
option selections. After you start the dishwasher, the display counts down
the time.
After you press the Start/Resume button, the Time Display counts down
seconds to close the door. If the door is not closed by the end of the
countdown you will hear a series of beeps and the cycle will not start.
When you select the Delay feature, the Time Display will give the number of
hours followed by an “H”.
Canceling a Cycle
Adding a Dish After Dishwasher Is Started
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop before completely opening the door.
2. Press and hold CANCEL/DRAIN button once. The Cancel/
Drain light will light up.
3. Close the door and the dishwasher starts a drain cycle (if water
remains in bottom of dishwasher). Let the dishwasher drain
completely. The Cancel/Drain light turns off after 2 minutes.
If your dishwasher has an “Add Dish” indicator:
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop and then completely open the door.
2. Add a dish to the load while the indicator is lit.
3. Press the START/RESUME button and close the door. If the
door is not closed before the countdown timer ends you will
hear a series of beeps and the dishwasher will not start.
If your dishwasher does not have “Add Dish” indicator:
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop and then completely open the door.
2. If the detergent dispenser door is closed you may add a dish. If
the detergent dispenser door is already opened an added dish
might not be cleaned.
3. Press the START/RESUME button and close the door. If the
door is not closed before the countdown timer ends you will
hear a series of beeps and the dishwasher will not start.
Changing a Cycle After Dishwasher Is Started
1. You can interrupt a cycle and restart your dishwasher from the
beginning using the following procedure.
2. Open the door slightly to stop the cycle. Wait for the spraying
action to stop, then open the door completely.
3. Check that detergent dispenser cover is still closed. If cover is
open, you will need to refill the detergent dispenser before
restarting your new cycle.
4. Press CANCEL/DRAIN and wait approximately 2 minutes until
the machine drains and the Cancel/Drain light turns off.
5. Select new cycles and options.
6. Press START/RESUME.
12
Dishwasher Features
Your KitchenAid dishwasher may have some or all of these features.
ProScrub® Option Wash Area
The ProScrub® option wash area is located at the back of the lower
level rack and the front corners of the upper level rack.
To remove, fully extend rack until it stops. Then, open the track
stops on each side and lift to remove.
Low profile items
such as serving
utensils and
silverware may be
loaded on the third
level rack.
A
SURE-HOLD® Cup and Stemware Holder
A. Back of dishwasher
NOTE: You must select the ProScrub® or ProScrub® Upper (on
some models) option to use these features. Make sure items do not
interfere with the water feed tube, spray arms, or the lower rack
ProScrub® spray jets.
■
Keep the last tine row in the back of the lower rack in the
60° angled position when using the ProScrub® option.
■
In the back of the lower rack, load pans, casserole dishes, etc.
with the soiled surfaces facing the ProScrub® spray jets and
resting on the last row of tines in the angled position.
■
Only one row of items may face the ProScrub® spray jets.
Stacking, overlapping or nesting items will keep the ProScrub®
spray jets from contacting all of the surfaces.
■
When using ProScrub® Upper place tall or oddly shaped
glasses or bottles in the front corners of the upper rack face
down. It is best to load these items in between rows of tines.
Silverware Basket
Silverware basket lids:
Use silverware basket lids to provide optimal spacing and best
cleaning performance.
NOTE: If your silverware does not fit into the designated slots,
push tabs inward on either end and lift lid off of the silverware
baskets. Mix silverware types to keep them separated. Load knives
down, forks up, and alternate spoons for best cleaning results.
Easy To Remove Third Level Rack (on some models)
If additional space is needed
in the upper rack, the third
level rack can easily be
removed.
A.Track stop
Fold down the extra shelf on the left-hand or right-hand side of the
upper level rack to hold additional cups, stemware or long items
such as utensils and spatulas.
FLEXI-FOLD DOWN™ Flexible Tines
The row of tines on the left-hand and
right-hand sides of the top rack can
be adjusted to make room for a
variety of dishes.
To adjust the fold-down tines:
1. Grasp the tip of the tine that is in
the tine holder.
2. Gently push the tine out of
the holder.
3. Lay the tines down, toward the
center of the rack.
NOTE: The bottom rack may also
have 1 or 2 rows of flexible tines located in the back of the rack.
Follow the same instructions to adjust.
Premium Adjustable 2-Position Top Rack
You can raise or lower the top rack to fit tall items in either the top
or bottom rack. Adjusters are located on each side of the top rack.
Each adjuster has 2 preset positions.
To raise the rack, press both rack adjusters and lift the rack until it
is in the up position and level.
To lower the rack,
press both rack
adjusters and
slide the rack to
its down position
and level.
B.Track
13
Sliding Bowl Tines (on
some models)
Sliding lower-rack tines that
move left or right to fit your
dishes. You can use this
feature to fit larger items like
cereal bowls or other odd
shaped items.
To replace the rack:
Pull the tracks forward about halfway out of the tub.
Along the sides of the racks are round attachment tabs. Align the
rack's back end attachment tabs with the cutout in the track. Push
down into place.
Pull the tracks completely out, and align the rack's front end
attachment tabs with the cutout in the track. Push down into place.
You will hear a snap when the front end of the rack is secured into
place on each side.
Using the Bottle Wash Feature (on some models)
CULINARY CADDY® Utensil Basket (on some models)
Use the utensil basket to hold specialty
cooking utensils (serving spoons,
spatulas, and similar items), or overflow
silverware items.
Up to 6 sports bottles, baby bottles or other narrow items may be
washed in the upper rack with this feature.
To wash bottles:
1. Select BOTTLE WASH on the control panel.
2. Flip up any or all six of the nozzles just far enough to fit inside
your particular item.
3. Securely place items over the nozzles.
The basket hangs on the bottom rack in
the right-hand corner. Load the basket
while it is on the bottom rack or remove
the basket for loading on a counter or
table.
A
NOTE: Spin the spray arms. Be sure
items in the basket do not stop the
rotation of the spray arms.
B
Dynamic Lower Spray Arm (on some models)
The Dynamic Lower
Spray Arm is motor
driven and will not spin
unless the dishwasher
is running.
The motor assures just
the right spin for
thorough and effective
cleaning.
NOTE: If the spray arm
becomes blocked for
any reason during the cycle, you may hear a ticking sound. Open
the dishwasher and remove the blockage. Press START/RESUME
and close the door to continue the cycle.
When you do not need to wash bottles, flip the nozzles down until
they stop.
Removable Top Rack
Interior Lighting (on some models)
The removable top
rack allows you to
wash larger items
such as pots,
roasters, and cookie
sheets in the bottom
rack.
IMPORTANT:
Remove dishes prior
to removing the top
rack from the
dishwasher.
On models with a window,
interior lighting will
automatically come on for 10
minutes when the cycle
completes. For all models
with interior lighting the
lights will come on when the
door is opened and will shut
off when the door is shut or
after 10 minutes of inactivity.
To remove the rack:
To gain access to the removable tabs on the tracks/rails, pull the
upper rack forward about halfway out of the tub.
On one side, press the tab on the track in and pull up the front end
of the rack out of the track. Then repeat this step on the other side
to completely remove the front end of the rack.
Then remove the rack by pulling the back end out using a forward
and upward motion.
14
A. Water flows through these holes when the nozzle is flipped down.
B. Water flows through these holes when the nozzle is flipped up.
Filtration System
(for models with EQ filtration system)
Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and
energy conservation while providing superior cleaning performance. Throughout the life of your dishwasher, the filter will require
maintenance to sustain peak cleaning performance.
The triple filter system consists of 2 parts, an upper filter
assembly and a lower filter.
■
The upper filter assembly keeps oversized items and
foreign objects, along with very fine food particles, out
of the pump.
The lower filter keeps food from being recirculated onto
your dishware.
The filters may need to be cleaned when:
■
■
Visible objects or soils are on the Upper Filter Assembly.
■
There is degradation in cleaning performance (that is,
soils still present on dishes).
■
Dishes feel gritty to the touch.
Upper Filter
Assembly
Lower Filter
It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency.
RECOMMENDED TIME INTERVALS TO CLEAN YOUR FILTER
Number of Loads
Per Week
1-3
4-7
8-12
13-14
If you wash
before loading
Once per year
Once per year
Once per year
Once per year
If you scrape and rinse
before loading
Once per year
Once per year
Twice per year
Twice per year
If you only scrape
before loading*
Twice per year
Twice per year
Every three months
Every three months
If you do not scrape or rinse
before loading
Every two months
Once per month
Every two weeks
Once per week
*Manufacturer's recommendation: This practice will conserve the water and energy that you would have used to prepare your dishes. This
will also save you time and effort.
Very Hard Water
Cleaning Instructions
If you have hard water (above 15 grains), clean your filter at least
once per month. Building up of white residue on your dishwasher
indicates hard water. For tips on removing spots and stains, see
“Troubleshooting” section.
IMPORTANT: Do not use wire brush, scouring pad, etc., as they
may damage the filters.
Rinse filter under running water until most soils are removed. If you
have hard-to-remove soils or calcium deposits from hard water, a
soft brush may be required.
Filter Removal Instructions
PUSH DOWN &
TU
RN
LO
1. Turn the Upper Filter
Assembly ¼ turn counterclockwise and lift out.
2. Grasp the Lower Filter in
the circular opening, lift
slightly, and pull forward
to remove.
3. Clean the filters as
shown below.
C
K
K
UNLOC
To remove Upper Filter Assembly
15
Filter Reinstallation Instructions
PUS
HD
OW
LO
K
C
N
N
U
& TUR
1. Noting the previous
illustrations, place the
Lower Filter under the
Locating Tabs in the
bottom of the dishwasher
so the round opening for
the Upper Filter Assembly
lines up with the round
opening in the bottom of
the tub.
NL
OCK
2. Insert the Upper Filter Assembly into the circular opening in
the Lower Filter.
3. Slowly rotate the filter clockwise until it drops into place.
Continue to rotate until the filter is locked into place. If the
filter is not fully seated (still turns freely), continue to turn
the filter clockwise until it drops and locks into place.
NOTE: The Upper Filter Assembly arrow does not have to
align with the arrow in the Lower Filter as long as the filter
is locked.
IMPORTANT: To avoid damage to dishwasher, do not operate your
dishwasher without the filters properly installed. Be sure the Lower
Filter is securely in place and the Upper Filter Assembly is locked
into place. If the Upper Filter Assembly turns freely, it is not locked
into place.
To replace Upper Filter Assembly
Dishwasher Care
Cleaning
Cleaning The Exterior
In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is
all that is necessary to keep the outside of your dishwasher looking nice and clean.
If your dishwasher has a stainless steel exterior, a stainless steel cleaner is
recommended, such as affresh®† Stainless Steel Cleaner.
Cleaning The Interior
Hard water minerals can cause a white film to build up on the inside surfaces,
especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. You may want to wear
rubber gloves. Do not use any type of cleanser other than dishwasher detergent
because it may cause foaming or sudsing.
Removal of Hard Water/Filming:
We recommended to use a monthly maintenance product such as affresh®
Dishwasher Cleaner.
■ Load your dishwasher (preferably with dishes affected by filming/ hard water).
■
Place tablet in main wash compartment of detergent dispenser.
Select the cycle/option best for heavily soiled dishes and start the dishwasher.
To Manually Clean Interior:
Make a paste with powdered dishwasher detergent on a damp sponge and clean.
OR
Use liquid automatic dishwasher detergent and clean with a damp sponge.
OR
See the vinegar rinse procedure in “Cloudy or spotted dishware (and hard water
solution)” in the “Troubleshooting” section.
NOTE: Run a normal cycle with dishwasher detergent after cleaning the interior.
■
†® affresh is a registered trademark of Whirlpool, U.S.A.
16
Cleaning Advanced Racks
(on some models)
If you would like to clean hard water filming or other soil buildups from the interior
surfaces of the dishwasher, we recommend using a monthly maintenance product
such as affresh® Dishwasher Cleaner. If you desire routine cleaning, use a soft
damp cloth.
Drain Air Gap
Some state or local plumbing codes require the addition of a drain air gap between a
built-in dishwasher and the home drain system. Check the drain air gap when your
dishwasher is not draining well.
The drain air gap is usually located on top of the sink or countertop near the dishwasher.
NOTE: The drain air gap is an external plumbing device that is not part of your
dishwasher. The warranty provided with your dishwasher does not cover service costs
directly associated with the cleaning or repair of the external drain air gap.
To clean the drain air gap
Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With
most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil
buildup. Clean if necessary.
Vacation or Extended Time Without Use
To reduce the risk of property
damage
■
If you will not be using the dishwasher during the summer months, turn off the water
and power supply to the dishwasher.
■
Make sure the water supply lines are protected against freezing conditions. Ice
formations in the supply lines can increase water pressure and damage your
dishwasher or home. Damage from freezing is not covered by the warranty.
■
When storing your dishwasher in the winter, avoid water damage by having your
dishwasher winterized by authorized service personnel.
17
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada,
visit www.kitchenaid.ca (website may not be compatible with some mobile devices).
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada:
KitchenAid Brand Home Appliances
Whirlpool Canada LP
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
PROBLEM
SOLUTION
DISHWASHER DOES
NOT RUN
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and push START/RESUME.
Be sure the door is closed and latched.
Be sure you have disabled Sleep Mode by pressing either START/RESUME or CANCEL, or opening
and closing the door before selecting your cycle/option.
Check that there is not an interference with large casserole dishes and the wash system at the back
of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
DETERGENT REMAINS IN
THE DISPENSER OR
TABLET IS ON BOTTOM
OF TUB
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to resume
the cycle by closing the door and pressing START/RESUME.
CYCLE RUNS TOO LONG
NOTES:
■ To use less water and reduce energy consumption you will encounter cycles that typically run
for up to 3 hours.
■
A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating
cooler water.
Some options will add time to the cycle. See “Cycle and Option Descriptions” section. The
ProDry™ option adds approximately ¹⁄₂ hour.
Try the Express Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
■
DISHWASHER NOT DRYING
NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous
surface which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the ProDry™ option is needed for proper drying.
Proper loading of items can affect drying. See specific loading instructions within this guide.
Glasses and cups with concave bottoms hold water. This water may spill onto other items
when unloading.
■ Unload the bottom rack first.
■
Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL
Be sure the water is turned on to the dishwasher.
Check that the Overfill Protection Float is free from obstructions. See “Parts and Features”.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not fill with water. See “Blinking Lights” in “Troubleshooting” section.
WATER REMAINS IN THE
TUB/WILL NOT DRAIN
Be sure the cycle has completed (the Clean light is on). If it has not, you will need to resume the cycle
by pressing START/RESUME and closing the door; or you can press CANCEL/DRAIN to cancel the
current cycle.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed
from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
18
PROBLEM
SOLUTION
HARD WATER
(WHITE RESIDUE ON
DISHWASHER INTERIOR OR
GLASSWARE)
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it
difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is
15 grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
See “Cleaning the interior” section to use an automatic dishwasher cleaner.
ODORS
NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load
is ready to run, or use the Top Rack Only option (on some models) for partial loads.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
glass measuring cup in the lower rack. Run a normal cycle with the ProDry™ option turned off. Do not
use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the
“Troubleshooting” section.
NOISY
NOTES:
■ Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
■
Normal water valve hissing may be heard periodically.
■
A normal snap sound may be heard when the detergent dispenser opens during the cycle and
when the door is opened at the end of the cycle.
Improper installation will affect noise levels.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.
Readjust the dishware and resume the cycle.
■
FOOD SOILS REMAIN
ON DISHES
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
performance. See “Dishwasher Use” section.
Check filter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in “Filtration
System” section.
Select the proper cycle and option for the type of soils. The ProWash™ or the Tough cycle with the
ProScrub® (on some models) option can be used for tougher loads.
Be sure the incoming water temperature is at least 120°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and hard
water conditions.
Scrape food from dishes prior to loading (do not prerinse).
DISHES DIRTY/SUDS IN
DISHWASHER/CYCLE
NOT COMPLETE
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate
properly or may not fill with water.
Suds can come from:
■
Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry
detergent, or hand soap.
■
Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
Using an excessive amount of dishwasher detergent.
Call for service.
If no water was present in the machine at any time during a heated wash cycle, the cycle will end and
the Clean LED will not come on. See “Will Not Fill” in the “Troubleshooting” section.
■
SANITIZED LIGHT BLINKING
If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse, or
the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).
DAMAGE TO DISHWARE
Improper loading can cause dishes to become chipped or damaged. See specific loading instructions
within this guide.
BLINKING LIGHTS
Blinking LED(s) will occur when the cycle is paused or when the cycle has been interrupted by opening
the door. In this case, the Start/Resume button LED, the Cycle Status Indicator LED(s), and the
countdown bars on the Cycle Status Display all blink together to indicate that attention is needed. See
“Start or Resume a Cycle” in the “Dishwasher Use” section.
Blinking LED's can also occur when certain errors have been detected. In this case, the
Clean/Complete LED will blink 4 times in a row with a pause in between each set of blinks. When this
error occurs, the controls will lock out and not allow another cycle to be started.
Call for service.
19
PROBLEM
SOLUTION
CLOUDY OR SPOTTED
DISHWARE (AND HARD
WATER SOLUTION)
NOTES:
■ Liquid rinse aid is necessary for drying and to reduce spotting.
Use the correct amount of detergent.
Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the
cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard
Water (White Residue On Dishwasher Interior Or Glassware)” in the “Troubleshooting” section. If it does
not come clear, it is due to etching (see below).
■
Be sure the incoming water temperature is set at 120°F (49°C).
Try using the High Temp and Sani Rinse options.
To remove spotting, run a vinegar rinse through the dishwasher.
■ Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal
items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a
normal cycle with the ProDry™ option turned off. No detergent is needed.
ETCHING (PERMANENT
CLOUDINESS)
This is an erosion of the surface of the glassware and can be caused by a combination of: water that is
too hot, from using too much detergent with soft water or by pre-washing. Detergent needs food soil to
act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching,
adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating
options only when incoming water temperature is below 120°F (49°C).
LEAKING WATER
Be sure dishwasher has been installed properly and is level.
Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents
designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent
if sudsing continues.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.
TUB IS DISCOLORED
NOTES:
High iron content in the water can discolor the tub.
■
20
■
Tomato-based foods can discolor the tub or dishware.
■
A citrus-based cleaner can be used to clean.
KITCHENAID® DISHWASHER
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver
section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit http://
kitchenaid.custhelp.com.
2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
KitchenAid Customer eXperience Center
In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another
warranty applies.
http://kitchenaid.custhelp.com
LIFETIME LIMITED WARRANTY
WHAT IS COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major appliance is installed,
operated and maintained according to instructions attached to or furnished with
the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP
(hereafter “KitchenAid”) will pay for factory specified replacement parts and repair
labor to correct defects in materials or workmanship that existed when this major
appliance was purchased, or at its sole discretion replace the product. In the event
of product replacement, your appliance will be warranted for the remaining term of
the original unit's warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED
In the second through fifth years from the date of original purchase, when this
major appliance is installed, operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for factory specified
parts for the following components to correct non-cosmetic defects in materials or
workmanship in these parts that prevent function of this major appliance and that
existed when this major appliance was purchased. This is a limited 5-year warranty
on the below named parts only and does not include repair labor.
■ Nylon dish racks
■ Electronic controls
LIFETIME LIMITED WARRANTY (STAINLESS STEEL TUB
AND INNER DOOR LINER ONLY)
For the lifetime of the product from the date of original purchase, when this major
appliance is installed, operated and maintained according to instructions attached
to or furnished with the product, KitchenAid will pay for factory specified parts and
repair labor for the following components to correct non-cosmetic defects in
materials or workmanship that existed when this major appliance was purchased:
■ Stainless steel tub
■ Inner door liner
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided
by a KitchenAid designated service company. This limited warranty is valid only in
the United States or Canada and applies only when the major appliance is used in
the country in which it was purchased. This limited warranty is effective from the
date of original consumer purchase. Proof of original purchase date is required to
obtain service under this limited warranty.
WHAT IS NOT COVERED
1. Commercial, non-residential or multiple-family use, or use
inconsistent with published user, operator or installation
instructions.
2. In-home Instruction on how to use your product
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes
or correction of household electrical or plumbing (i.e. house
wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
etc.).
5. Defects or damage caused by the use of non-genuine
KitchenAid parts or accessories.
6. Damage from accident, misuse, abuse, fire, floods, acts of God
or use with products not approved by KitchenAid.
7. Repairs to parts or systems to correct product damage or
defects caused by unauthorized service, alteration or
modification of the appliance.
8. Cosmetic damage including scratches, dents, chips, and other
damage to appliance finishes unless such damage results from
defects in materials and workmanship and is reported to
KitchenAid within 30 days.
9. Discoloration, rust or oxidation of surfaces resulting from caustic
or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to
chemicals.
10. Pick-up or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote locations
where an authorized KitchenAid servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-in
fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands,
countertops, drywall, etc.) that interfere with servicing, removal
or replacement of the product.
13. Service or parts for appliances with original model/serial
numbers removed, altered or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the
duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask KitchenAid or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
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/™ © 2016. KitchenAid. All rights reserved.
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