Microwave Oven
GE Appliances
Owner’s Manual
JE1350
GE Answer Center ® 800.626.2000
Part No. 164D3370P051 Pub. No. 49-40051 12-97 CG 3828W5A0730
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury, or
loss of life.
Operating Instructions
PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
■ Do Not Attempt to operate
this oven with the door open
since open-door operation
can result in harmful
exposure to microwave
energy. It is important not
to defeat or tamper with the
safety interlocks.
Troubleshooting Tips
■ Do Not Place any object
between the oven front face
and the door or allow soil
or cleaner residue to
accumulate on sealing
surfaces.
■ Do Not Operate the oven if it
is damaged. It is particularly
important that the oven
door close properly and that
there is no damage to the:
1
2
3
door (bent)
hinges and latches
(broken or loosened)
door seals and sealing
surfaces.
■ The Oven Should Not be
adjusted or repaired by
anyone except properly
qualified service personnel.
SAFETY PRECAUTIONS
This microwave oven is not approved or tested for
marine use.
Customer Service
■ Read and follow the specific
precautions in the Precautions
to Avoid Possible Exposure to
Excessive Microwave Energy
section above.
2
■ This appliance must be
grounded. Connect only
to a properly grounded
outlet. See the Grounding
Instructions section on page 8.
■ Install or locate this
appliance only in accordance
with the provided Installation
Instructions.
■ Be certain to place the front
surface of the door three
inches or more back from
the countertop edge to avoid
accidental tipping of the
appliance in normal usage.
Safety Information
Use this appliance only for its intended purpose as
described in this Owner’s Manual.
■ To reduce the risk of fire in
the oven cavity:
■ Do not mount the microwave
oven over or near any portion
of a heating or cooking
appliance.
— Do not overcook food.
Carefully attend appliance
if paper, plastic or other
combustible materials are
placed inside the oven while
cooking.
■ Do not store anything directly
on top of the microwave oven
surface when the microwave
oven is in operation.
■ Do not operate this appliance
if it has a damaged power
cord or plug, if it is not
working properly, or if it has
been damaged or dropped.
■ Use this appliance only for its
intended use as described in
this manual. Do not use
corrosive chemicals or vapors
in this appliance. This
microwave oven is specifically
designed to heat, dry or cook
food, and is not intended for
laboratory or industrial use.
■ Keep power cord away from
heated surfaces.
■ Do not immerse power cord
or plug in water.
■ Do not let power cord hang
over edge of table or counter.
— Do not use the oven for
storage purposes. Do not
leave paper products,
cooking utensils or food in
the oven when not in use.
— If materials inside the oven
should ignite, keep the oven
door closed, turn the oven off
and disconnect the power
cord, or shut off power at the
fuse or circuit breaker panel.
If the door is opened, the fire
may spread.
■ See door surface cleaning
instructions in the Care and
cleaning of the microwave
oven section of this manual.
■ This appliance should be
serviced only by qualified
service personnel. Contact
nearest authorized service
facility for examination,
repair or adjustment.
■ As with any appliance, close
supervision is necessary
when used by children.
Customer Service
■ Do not store this appliance
outdoors. Do not use this
product near water—for
example, in a wet
basement, near a swimming
pool or near a sink.
— Remove wire twist-ties and
metal handles from paper
or plastic containers before
placing them in the oven.
Troubleshooting Tips
■ Do not cover or block any
openings on the appliance.
Operating Instructions
■ Do not mount this appliance
over a sink.
3
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
ARCING
Operating Instructions
If you see arcing, press the CLEAR/OFF pad and correct
the problem.
Arcing is the microwave term
for sparks in the oven. Arcing
is caused by:
■ Metal, such as twist-ties,
poultry pins, or gold-rimmed
dishes, in the microwave.
■ Metal or foil touching the
side of the oven.
■ Recycled paper towels
containing small metal pieces
being used in the microwave.
■ Foil not molded to food
(upturned edges act like
antennas).
FOODS
Troubleshooting Tips
■ Do not pop popcorn in your
microwave oven unless in a
special microwave popcorn
accessory or unless you use
popcorn labeled for use in
microwave ovens.
Customer Service
■ Some products such as
whole eggs and sealed
containers—for example,
closed jars—will explode and
should not be heated in this
microwave oven. Such use of
the microwave oven could
result in injury.
■ Do not boil eggs in a
microwave oven. Pressure will
build up inside egg yolk and
will cause it to burst, possibly
resulting in injury.
4
■ Operating the microwave
with no food inside for more
than a minute or two may
cause damage to the oven
and could start a fire. It
increases the heat around the
magnetron and can shorten
the life of the oven.
■ Foods with unbroken outer
“skin” such as potatoes, hot
dogs, sausages, tomatoes,
apples, chicken livers and
other giblets, and egg yolks
should be pierced to allow
steam to escape during
cooking.
Microwaved water and other
liquids do not always bubble
when they reach the boiling
point. They can actually get
superheated and not bubble
at all.
To prevent this from happening
and causing injury, do not heat
any liquid for more than 2
minutes per cup. After heating,
let the cup stand in the
microwave for 30 seconds
before moving it or putting
anything into it.
■ Do not overcook potatoes.
They could dehydrate and
catch fire, causing damage
to your oven.
■ When cooking pork, follow
the directions exactly and
always cook the meat to an
internal temperature of at
least 170°F. This assures that,
in the remote possibility that
trichina may be present in
the meat, it will be killed and
meat will be safe to eat.
5
Customer Service
■ Don’t defrost frozen
beverages in narrow-necked
bottles (especially
carbonated beverages). Even
if the container is opened,
pressure can build up. This
can cause the container to
burst, possibly resulting in
injury.
■ Hot foods and steam can
cause burns. Be careful when
opening any containers of
hot food, including popcorn
bags, cooking pouches and
boxes. To prevent possible
injury, direct steam away
from hands and face.
Troubleshooting Tips
■ Avoid heating baby food in
glass jars, even with the lid
off. Make sure all infant food
is thoroughly cooked. Stir
food to distribute the heat
evenly. Be careful to prevent
scalding when warming
formula. The container may
feel cooler than the formula
really is. Always test the
formula before feeding
the baby.
Operating Instructions
Superheated liquid will bubble
up out of the cup when it is
moved or when something like
a spoon or tea bag is put into it.
■ Spontaneous boiling—Under
certain special circumstances,
liquids may start to boil
during or shortly after
removal from the microwave
oven. To prevent burns from
splashing liquid, we
recommend the following:
before removing the
container from the oven,
allow the container to stand
in the oven for 30 to 40
seconds after the oven has
shut off. Do not boil liquids
in narrow-necked containers
such as soft drink bottles,
wine flasks and especially
narrow-necked coffee cups.
Even if the container is
opened, excessive steam can
build up and cause it to burst
or overflow.
Safety Information
■ SUPERHEATED WATER
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
MICROWAVE-SAFE COOKWARE
Operating Instructions
Make sure all cookware used in
your microwave oven is suitable
for microwaving. Most glass
casseroles, cooking dishes,
measuring cups, custard cups,
pottery or china dinnerware
which does not have metallic
trim or glaze with a metallic
sheen can be used. Some
cookware is labeled “suitable
for microwaving.”
Troubleshooting Tips
■ If you are not sure if a dish is
microwave-safe, use this test:
Place in the oven both the
dish you are testing and a
glass measuring cup filled
with 1 cup of water—set the
measuring cup either in or
next to the dish. Microwave
1 minute at high. If the dish
heats, it should not be used
for microwaving.
If the dish remains cool and
only the water in the cup
heats, then the dish is
microwave-safe.
Customer Service
■ If you use a meat
thermometer while cooking,
make sure it is safe for use
in microwave ovens.
■ Do not use recycled paper
products. Recycled paper
towels, napkins and waxed
paper can contain metal
flecks which may cause arcing
or ignite. Paper products
containing nylon or nylon
filaments should be avoided,
as they may also ignite.
■ Some styrofoam trays (like
those that meat is packaged
on) have a thin strip of metal
embedded in the bottom.
When microwaved, the metal
can burn the floor of the
oven or ignite a paper towel.
■ Do not use the microwave to
dry newspapers.
■ Not all plastic wrap is suitable
for use in microwave ovens.
Check the package for
proper use.
■ Paper towels, waxed paper
and plastic wrap can be used
to cover dishes in order to
retain moisture and prevent
spattering. Be sure to vent
plastic wrap so steam can
escape.
■ Cookware may become hot
because of heat transferred
from the heated food. Pot
holders may be needed to
handle the cookware.
6
■ Plastic cookware—Plastic
cookware designed for
microwave cooking is very
useful, but should be used
carefully. Even microwavesafe plastic may not be as
tolerant of overcooking
conditions as are glass or
ceramic materials and may
soften or char if subjected
to short periods of
overcooking. In longer
exposures to overcooking,
the food and cookware
could ignite.
Operating Instructions
Follow these guidelines:
1
Use microwave-safe
plastics only and use
them in strict compliance
with the cookware
manufacturer’s
recommendations.
Troubleshooting Tips
■ Use foil only as directed in
this guide. TV dinners may
be microwaved in foil trays
less than 3/4² high; remove
the top foil cover and return
the tray to the box. When
using foil in the microwave
oven, keep the foil at least
1 inch away from the sides
of the oven.
Safety Information
■ “Boilable” cooking pouches
and tightly closed plastic bags
should be slit, pierced or
vented as directed by
package. If they are not,
plastic could burst during or
immediately after cooking,
possibly resulting in injury.
Also, plastic storage
containers should be at least
partially uncovered because
they form a tight seal. When
cooking with containers
tightly covered with plastic
wrap, remove covering
carefully and direct steam
away from hands and face.
not microwave empty
2 Do
containers.
not permit children
3 Do
to use plastic cookware
without complete
supervision.
Customer Service
7
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Improper use of the grounding plug can result in a risk of
electric shock.
Operating Instructions
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short
circuit, grounding reduces the risk of electric shock by providing an
escape wire for the electric current.
This appliance is equipped with a power cord having a grounding
wire with a grounding plug. The plug must be plugged into an
outlet that is properly installed and grounded.
Consult a qualified electrician or service technician if the
grounding instructions are not completely understood, or if
doubt exists as to whether the appliance is properly grounded.
Troubleshooting Tips
If the outlet is a standard 2-prong wall outlet, it is your personal
responsibility and obligation to have it replaced with a properly
grounded 3-prong wall outlet.
Do not under any circumstances cut or remove the third (ground)
prong from the power cord.
We do not recommend using an extension cord with this appliance.
If the power cord is too short, have a qualified electrician or service
technician install an outlet near the appliance. (See WARNING—
EXTENSION CORDS section.)
Customer Service
For best operation, plug this appliance into its own electrical outlet
to prevent flickering of lights, blowing of fuse or tripping of circuit
breaker.
8
Safety Information
ADAPTER PLUGS
Usage situations where appliance’s power cord will be disconnected
infrequently.
(Adapter plugs not
permitted in Canada)
Operating Instructions
Because of potential safety
hazards under certain conditions,
we strongly recommend against the
use of an adapter plug. However, if
you still elect to use an adapter,
where local codes permit, a
TEMPORARY CONNECTION may be
made to a properly grounded twoprong wall receptacle by the use of a
UL listed adapter which is available
at most local hardware stores.
Align large
prongs/slots
TEMPORARY
METHOD
Ensure proper ground
and firm connection
before use.
The larger slot in the adapter must be aligned with the larger slot in
the wall receptacle to provide proper polarity in the connection of
the power cord.
Troubleshooting Tips
CAUTION: Attaching the adapter ground terminal to the wall receptacle
cover screw does not ground the appliance unless the cover screw is
metal, and not insulated, and the wall receptacle is grounded through
the house wiring.
You should have the circuit checked by a qualified electrician to
make sure the receptacle is properly grounded.
When disconnecting the power cord from the adapter, always hold
the adapter with one hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use. Should this
happen, DO NOT USE the appliance until a proper ground has again
been established.
Usage situations where appliance’s power cord will be disconnected
frequently.
Customer Service
Do not use an adapter plug in these situations because frequent
disconnection of the power cord places undue strain on the adapter
and leads to eventual failure of the adapter ground terminal. You
should have the two-prong wall receptacle replaced with a threeprong (grounding) receptacle by a qualified electrician before
using the appliance.
9
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
EXTENSION CORDS
A short power supply cord is provided to reduce the risks resulting
from becoming entangled in or tripping over a longer cord.
Operating Instructions
Extension cords may be used if you are careful in using them.
If an extension cord is used—
marked electrical rating of the extension cord should be at
1 The
least as great as the electrical rating of the appliance;
extension cord must be a grounding-type 3-wire cord and it
2 The
must be plugged into a 3-slot outlet;
extension cord should be arranged so that it will not drape
3 The
over the counter top or tabletop where it can be pulled on by
children or tripped over unintentionally.
Customer Service
Troubleshooting Tips
If you use an extension cord, the interior light may flicker and the
blower sound may vary when the microwave oven is on. Cooking
times may be longer, too.
10
Safety Information
Read and follow this Safety
Information carefully.
SAVE THESE INSTRUCTIONS
Operating Instructions
Troubleshooting Tips
Customer Service
11
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your microwave oven.
That’s important, because
your new microwave oven
will be part of your family
for many years. And we hope
you will be part of ours for a
long time to come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
Important!
Fill out and return the Consumer Product
Registration Card that is packed with this
product. If you cannot find it, please send
in the duplicate card printed in the back of
this manual.
Write the model and serial
numbers here.
#
#
You can find them on a label inside
the oven.
Staple sales slip or cancelled
check here.
12
Proof of the original purchase date
is needed to obtain service under
the warranty.
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
Inside you will find many
helpful hints on how to use and
maintain your microwave oven
properly. Just a little preventive
care on your part can save
you a great deal of time and
money over the life of your
microwave oven.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center® at
800.626.2000, 24 hours a day,
7 days a week.
13
Customer Service
If You Need Service
Customer Service
Product Registration . . . . . . . .37
Warranty . . . . . . . . . . . . . . . . .39
Service Telephone
Numbers . . . . . . . . . .Back Cover
Troubleshooting Tips
Review the Section on
Troubleshooting Tips
Troubleshooting Tips
Before You
Call For Service . . . . . . . . .35, 36
Things That Are Normal With
Your Microwave Oven . . . . . . .36
Operating Instructions
Read this Manual
Safety Information
GE & You,
A Service Partnership.
Safety Information
Precautions to Avoid
Possible Exposure to
Excessive Microwave Energy . . .2
Safety Precautions . . . . . . . . .2, 3
Arcing . . . . . . . . . . . . . . . . . . . . .4
Foods . . . . . . . . . . . . . . . . . . .4, 5
Microwave-Safe Cookware . .6, 7
Grounding Instructions . . . . . . . .8
Adapter Plugs . . . . . . . . . . . . . .9
Extension Cords . . . . . . . . . . . .10
Operating Instructions
Features of Your
Microwave Oven . . . . . . . .14, 15
Changing Power Level . . . . . . .16
Time Features . . . . . . . . . .17–22
Sensor Features . . . . . . . . 23–25
Convenience Features . . . .26–28
Other Features . . . . . . . . . .29–31
Microwave Terms . . . . . . . . . .32
Care and Cleaning . . . . . . .33, 34
Safety Information
About the features of your microwave oven.
Throughout this manual, features and appearance may vary from your model.
Operating Instructions
1000 Watts
Troubleshooting Tips
Features of the Oven
Door Latches.
Window with Metal Shield. Screen allows cooking to be
viewed while keeping microwaves confined in the oven.
Convenience Guide.
Touch Control Panel and Display.
Customer Service
Door Latch Release. Press latch release to open door.
Removable Turntable. Turntable and support must be
in place when using the oven. The turntable may be
removed for cleaning.
NOTE: Rating plate, oven vent(s) and oven light are located on the inside
walls of the microwave oven.
14
Safety Information
You can microwave by time or with the sensor or convenience features.
Operating Instructions
Cooking Controls
Check the Convenience Guide before you begin.
Press
EXPRESS COOK
POWER LEVEL
ADD 30 SEC.
Troubleshooting Tips
Time Features
Enter
Starts immediately!
Power level 1–10
Starts immediately!
Sensor Features
Press
POPCORN
REHEAT
Enter
Starts immediately!
Starts immediately!
Option
more/less time
more/less time
Convenience Features
Enter
Starts immediately!
Option
4 oz., 8 oz. or 12 oz.
Snack type 1–6
Food type 1–9 + weight
Amount of cooking time
number/weight
Customer Service
Press
BEVERAGE
Press once, twice or
three times
SNACKS
COOK
TIME COOK
Press once or twice.
TIME DEFROST
AUTO DEFROST
Amount of defrosting time
Food weight
15
Safety Information
About changing the power level.
The power level may be entered or changed
immediately after entering the feature time for
Time Cook, Time Defrost or Express Cook. The power
level may also be changed during time countdown.
Operating Instructions
1 Press TIME COOK or TIME DEFROST.
2 Enter cooking or defrosting time.
3 Press POWER LEVEL.
4 Select desired power level 1–10.
5 Press START.
Troubleshooting Tips
Variable power levels add flexibility to microwave
cooking. The power levels on the microwave oven can
be compared to the surface units on a range. Each
power level gives you microwave energy a certain
percent of the time. Power level 7 is microwave energy
70% of the time. Power level 3 is energy 30% of the
time. Most cooking will be done on High (power level 10)
which gives you 100% power. Power level 10 will cook
faster but food may need more frequent stirring,
rotating or turning over. A lower setting will cook more
evenly and need less stirring or rotating of the food.
Some foods may have better flavor, texture or
appearance if one of the lower settings is used. Use
a lower power level when cooking foods that have a
tendency to boil over, such as scalloped potatoes.
Rest periods (when the microwave energy cycles off)
give time for the food to “equalize” or transfer heat to
the inside of the food. An example of this is shown with
power level 3—the defrost cycle. If microwave energy did
not cycle off, the outside of the food would cook before
the inside was defrosted.
Customer Service
Here are some examples of uses for various power levels:
High 10: Fish, bacon, vegetables, boiling liquids.
Med-High 7: Gentle cooking of meat and poultry; baking
casseroles and reheating.
Medium 5: Slow cooking and tenderizing for stews and
less tender cuts of meat.
Low 2 or 3: Defrosting; simmering; delicate sauces.
16
Warm 1: Keeping food warm; softening butter.
Safety Information
About the time features.
Time Cook
Time Cook I
Allows you to microwave for any time up to 99 minutes
and 99 seconds.
Power level 10 (High) is automatically set, but you may
change it for more flexibility.
Operating Instructions
1 Press TIME COOK.
2 Enter cooking time.
power level if you don’t want full
3 Change
power. (Press POWER LEVEL. Select a desired
power level 1–10.)
4 Press START.
You may open the door during Time Cook to check
the food. Close the door and press START to resume
cooking.
Time Cook II
Troubleshooting Tips
Lets you change power levels automatically during
cooking. Here’s how to do it:
1 Press TIME COOK.
2 Enter the first cook time.
the power level if you don’t want full
3 Change
power. (Press POWER LEVEL. Select a desired
power level 1–10.)
Customer Service
4 Press TIME COOK again.
5 Enter the second cook time.
the power level if you don’t want full
6 Change
power. (Press POWER LEVEL. Select a desired
power level 1–10.)
7 Press START.
At the end of Time Cook I, Time Cook II counts down.
17
Safety Information
About the time features.
Operating Instructions
Cooking Guide for Time Cook
NOTE: Use power level High (10) unless otherwise noted.
Vegetable
Amount
Time
Asparagus
(fresh spears)
1 lb.
(frozen spears)
10-oz. package
5 to 8 min.,
In 11⁄2-qt. casserole, place 1/4 cup
Med-High (7) water.
4 to 7 min.
In 1-qt. casserole.
Beans
(fresh green)
1 lb. cut in half
10 to 15 min.
(frozen green)
10-oz. package
4 to 8 min.
(frozen lima)
10-oz. package
4 to 8 min.
Beets
(fresh, whole)
1 bunch
16 to 22 min.
In 2-qt. casserole, place 1/2 cup
water.
1 bunch
(11⁄4 to 11⁄2 lbs.)
1 bunch
(11⁄4 to 11⁄2 lbs.)
10-oz. package
5 to 9 min.
In 2-qt. casserole, place 1/2 cup
water.
In 2-qt. casserole, place 1/4 cup
water.
In 1-qt. casserole.
10-oz. package
4 to 7 min.
Broccoli
(fresh cut)
Troubleshooting Tips
(fresh spears)
(frozen,
chopped)
(frozen spears)
Customer Service
Cabbage
(fresh)
18
7 to 11 min.
4 to 7 min.
Comments
In 11⁄2-qt. casserole, place 1/2 cup
water.
In 1-qt. casserole, place
2 tablespoons water.
In 1-qt. casserole, place 1/4 cup
water.
In 1-qt. casserole, place
3 tablespoons water.
(wedges)
1 medium head 6 to 10 min.
(about 2 lbs.)
5 to 9 min.
In 11⁄2- or 2-qt. casserole, place
1/4 cup water.
In 2- or 3-qt. casserole, place
1/4 cup water.
Carrots
(fresh, sliced)
1 lb.
4 to 8 min.
(frozen)
10-oz. package
3 to 7 min.
In 11⁄2-qt. casserole, place 1/4 cup
water.
In 1-qt. casserole, place
2 tablespoons water.
Cauliflower
(flowerets)
1 medium head 7 to 11 min.
(fresh, whole)
1 medium head 7 to 15 min.
(frozen)
10-oz. package
3 to 7 min.
In 2-qt. casserole, place 1/2 cup
water.
In 2-qt. casserole, place 1/2 cup
water.
In 1-qt. casserole, place
2 tablespoons water.
Comments
Corn
(frozen kernel)
10-oz. package
2 to 6 min.
In 1-qt. casserole, place
2 tablespoons water.
Corn on the cob
(fresh)
1 to 5 ears
11⁄4 to 4 min.
per ear
(frozen)
1 ear
3 to 6 min.
2 to 6 ears
1 to 3 min.
per ear
In 2-qt. glass baking dish, place
corn. If corn is in husk, use no
water; if corn has been husked,
add 1/4 cup water. Rearrange
after half of time.
Place in 2-qt. oblong glass
baking dish. Cover with vented
plastic wrap. Rearrange after
half of time.
Mixed
vegetables
(frozen)
10-oz. package
2 to 6 min.
In 1-qt. casserole, place
3 tablespoons water.
Peas
(fresh, shelled)
2 lbs. unshelled
7 to 10 min.
(frozen)
10-oz. package
2 to 6 min.
In 1-qt. casserole, place 1/4 cup
water.
In 1-qt. casserole, place
2 tablespoons water.
Potatoes
(fresh, cubed,
white)
4 potatoes
(6 to 8 oz. each)
9 to 12 min.
1 (6 to 8 oz.)
1 to 4 min.
10 to 16 oz.
3 to 6 min.
10-oz. package
3 to 6 min.
1 lb. sliced
2 to 5 min.
(fresh, whole,
sweet or white)
Spinach
(fresh)
(frozen, chopped
and leaf)
1 or 2 squash
5 to 9 min.
(about 1 lb. each)
Peel and cut into 1-inch cubes.
Place in 2-qt.casserole with 1/2
cup water. Stir after half of time.
Pierce with cooking fork. Place
in center of the oven. Let stand
5 minutes.
In 2-qt. casserole, place washed
spinach.
In 1-qt. casserole, place
3 tablespoons water.
Customer Service
Squash
(fresh, summer
and yellow)
(winter, acorn,
or butternut)
Troubleshooting Tips
Time
Operating Instructions
Amount
Safety Information
Vegetable
In 11⁄2-qt. casserole, place 1/4
cup water.
Cut in half and remove fibrous
membranes. In 2-qt. glass
baking dish, place squash cutside-down. Turn cut-side-up
after 4 minutes.
19
Safety Information
About the time features.
Time Defrost
Allows you to defrost for a selected length of time.
See the Defrosting Guide for suggested times.
Operating Instructions
1 Press TIME DEFROST.
2 Enter defrosting time.
3 Press START.
Power level is automatically set at 3, but can be changed.
You can defrost small items quickly by raising the power
level after entering the time. Power level 7 cuts the total
defrosting time in about half; power level 10 cuts the
total time to approximately 1/3. However, food will
need more frequent attention than usual.
A dull thumping noise may be heard during defrosting.
This is normal when oven is not operating at High power.
Defrosting Tips
Troubleshooting Tips
■ Foods frozen in paper or plastic can be defrosted in
the package. Closed packages should be slit, pierced
or vented AFTER food has partially defrosted. Plastic
storage containers should be partially uncovered.
■ Family-size, prepackaged frozen dinners can be
defrosted and microwaved. If the food is in a foil
container, transfer it to a microwave-safe dish.
■ Foods that spoil easily should not be allowed to sit
out for more than one hour after defrosting. Room
temperature promotes the growth of harmful
bacteria.
Customer Service
■ For more even defrosting of larger foods, such as
roasts, use Auto Defrost. Be sure large meats are
completely defrosted before cooking.
■ When defrosted, food should be cool but softened
in all areas. If still slightly icy, return to the microwave
very briefly, or let it stand a few minutes.
20
Food
Time
Breads, Cakes
Bread, buns or rolls (1 piece) 1/4 min.
Sweet rolls (approx. 12 oz.)
2 to 4 min.
Fruit
Plastic pouch—1 or 2
(10-oz. package)
Franks (1 lb.)
2 to 5 min.
Ground meat (1 lb.)
Roast: beef, lamb, veal, pork
4 to 6 min.
9 to 13 min.
per lb.
4 to 8 min.
per lb.
Chicken, whole
(21⁄2 to 3 lbs.)
Turkey breast (4 to 6 lbs.)
Place unwrapped meat in cooking
dish. Turn over after first half of time
and shield warm areas with foil.
After second half of time, separate
pieces with table knife. Let stand to
complete defrosting.
14 to 20 min. Place wrapped chicken in dish. Unwrap
and turn over after first half of time. After
second half of time, separate pieces and
place in cooking dish. Microwave 2 to 4
minutes more, if necessary. Let stand a
few minutes to finish defrosting.
20 to 25 min. Place wrapped chicken in dish. After half
the time, unwrap and turn chicken over.
Shield warm areas with foil.To complete
defrosting, run cold water in the cavity
until giblets can be removed.
7 to 13 min. Place unwrapped hen in the oven
per lb.
breast-side-up. Turn over after first half
of time. Run cool water in the cavity until
giblets can be removed.
3 to 8 min.
Place unwrapped breast in microwave-safe
per lb.
dish breast-side-down. After half of time,
turn breast-side-up and shield warm areas
with foil. Defrost for second half of time.
Let stand 1 to 2 hours in refrigerator to
21
complete defrosting.
Customer Service
Cornish hen
Place unopened package in oven.
Let stand 5 minutes after defrosting.
Place unopened package in oven.
Microwave just until franks can be
separated. Let stand 5 minutes, if
necessary, to complete defrosting.
Turn meat over after first half of time.
Use power level 1.
Troubleshooting Tips
2 to 5 min.
Poultry
Chicken, broiler-fryer
cut up (21⁄2 to 3 lbs.)
Place block in casserole. Turn over and
break up after half the time.
1 to 5 min.
Meat
Bacon (1 lb.)
Steaks, chops and cutlets
Rearrange after half the time.
Operating Instructions
Fish and Seafood
Fillets, frozen (1 lb.)
6 to 9 min.
Shellfish, small pieces (1 lb.) 3 to 7 min.
Comments
Safety Information
Defrosting Guide
Safety Information
About the time features.
Express Cook
This is a quick way to set cooking time for 1–6 minutes.
Press one of the Express Cook pads (from 1 to 6) for 1
to 6 minutes of cooking at power level 10. For example,
press the 2 pad for 2 minutes of cooking time.
Operating Instructions
The power level can be changed as time is counting
down. Press POWER LEVEL and enter 1–10.
Add 30 Seconds
You can use this feature two ways:
■ It will add 30 seconds to the time counting down each
time the pad is pressed.
Customer Service
Troubleshooting Tips
■ It can be used as a quick way to set 30 seconds of
cooking time.
22
Safety Information
About the sensor features.
Humidity Sensor
The Sensor Features detect the increasing humidity
released during cooking. The oven automatically adjusts
the cooking time to various types and amounts of food.
■ The proper containers and covers are essential for
best sensor cooking.
Operating Instructions
Covered
■ Always use microwave-safe containers and cover them
with lids or vented plastic wrap. Never use tight
sealing plastic containers—they can prevent steam
from escaping and cause food to overcook.
Vented
Troubleshooting Tips
■ Be sure the outside of the cooking containers and the
inside of the microwave oven are dry before placing
food in the oven. Beads of moisture turning into
steam can mislead the sensor.
Dry off dishes so they don’t mislead
the sensor.
Customer Service
23
Safety Information
About the sensor features.
Popcorn
To use the Popcorn feature:
(less time)
(more time)
Operating Instructions
Use only with prepackaged
microwave popcorn weighing
1.75 to 3.5 ounces.
Follow package instructions, using Time Cook if
1 the
package is less than 1.75 ounces or larger than
3.5 ounces. Place the package of popcorn in the
center of the microwave.
2 Press POPCORN. The oven starts immediately.
If you open the door while POPCORN is displayed,
ERROR will appear. Close the door, press CLEAR/OFF
and begin again.
How to Adjust the Popcorn Program to Provide a Shorter or
Longer Cook Time
If you find that the brand of popcorn you use
underpops or overcooks consistently, you can add or
subtract 20–30 seconds to the automatic popping time.
To add time:
Troubleshooting Tips
After pressing POPCORN, press 9 immediately after the
oven starts for an extra 20 seconds. Press 9 again to add
another 10 seconds (total 30 seconds additional time).
To subtract time:
Customer Service
After pressing POPCORN, press 1 immediately after the
oven starts for 20 seconds less cooking time. Press 1
again to reduce cooking time another 10 seconds (total
30 seconds less time).
24
Safety Information
Reheat
The Reheat feature reheats single servings of previously
cooked foods or a plate of leftovers.
(less time)
(more time)
How to Change the
Automatic Settings
To add 10% to cooking time:
Press 9 after the feature pad.
oven signals when steam is sensed and the time
2 The
remaining begins counting down.
Operating Instructions
To reduce time by 10%:
Press 1 after the feature pad.
covered food in the oven. Press REHEAT.
1 Place
The oven starts immediately.
Do not open the oven door until time is counting
down. If the door is opened, close it and press START
immediately.
After removing food from the oven, stir, if possible, to even
out the temperature. If the food is not hot enough, use Time
Cook to reheat for more time.
Reheated foods may have wide variations in temperature.
Some areas may be extremely hot.
Some Foods Not Recommended for Use With Reheat
It is best to use Time Cook for these foods:
Troubleshooting Tips
■ Bread products.
■ Foods that must be reheated uncovered.
■ Foods that need to be stirred or rotated.
■ Foods calling for a dry look or crisp surface
after reheating.
Customer Service
25
Safety Information
About the convenience features.
Auto Defrost
Use Auto Defrost for meat, poultry and fish.
Use Time Defrost for most other frozen foods.
Auto Defrost automatically sets the defrosting times and
power levels to give even defrosting results for meats,
poultry and fish.
Operating Instructions
1 Press AUTO DEFROST.
Using the Conversion Guide below, enter food weight.
2 For
example, press pads 1 and 2 for 1.2 pounds
(1 pound, 3 ounces).
3 Press START.
There is a handy guide located on the inside front of the oven.
Guide
■ Remove meat from package and place on microwavesafe dish.
Troubleshooting Tips
■ Twice during defrost, the oven signals “TURn.”
At each “TURn” signal, turn the food over. Remove
defrosted meat or shield warm areas with small pieces
of foil.
■ After defrosting, most meats need to stand 5 minutes
to complete defrosting. Large roasts should stand for
about 30 minutes.
Conversion Guide
If the weight of food is stated in pounds and ounces, the ounces
must be converted to tenths (.1) of a pound.
Weight of Food in Ounces
Customer Service
1–2
3
4–5
6–7
8
9–10
11
12–13
14–15
26
Enter Food Weight
(tenths of a pound)
.1
.2
.3
.4
.5
.6
.7
.8
.9
Safety Information
Cook
The Cook feature automatically sets the cooking times
and power levels for a variety of foods.
Operating Instructions
1 Press COOK.
2 Select food type 1–9 (see the Cook Guide below).
3 Enter weight in ounces.
4 Press START.
Hint: Press and hold the COOK pad during cooking to
display the remaining cook time.
Cook Guide
Comments
1 Canned Vegetables
4 to 20 oz.
Use microwave-safe casserole or bowl.
Cover with lid or vented plastic wrap.
2 Frozen Vegetables
4 to 16 oz.
Use microwave-safe casserole or
bowl. Follow package instructions
for adding water. Cover with lid or
vented plastic wrap.
3 Fresh Vegetables
4 to 16 oz.
Use microwave-safe casserole or bowl.
Add 2 tablespoons water for each
serving. Cover with lid or vented
plastic wrap.
4 Potatoes
8 to 40 oz.
Pierce skin with fork. Place potatoes
on the turntable.
5 Fish
4 to 16 oz.
Use oblong, square or round dish.
Cover with vented plastic wrap.
6 Chicken Pieces
4 to 40 oz.
Use oblong, square or round dish.
Cover with vented plastic wrap or
wax paper.
7 Ground Meat
(beef, pork, turkey)
8 to 48 oz.
Use round casserole dish. Crumble
meat into dish. Cover with lid or
vented plastic wrap.
8 Bacon
2 to 10 oz.
Layer strips on a plate, 4 to a layer.
Cover each layer with a paper towel.
9 Pizza
(frozen, microwaveable)
4 to 16 oz.
Follow package instructions to
prepare pizza for microwaving.
Customer Service
Weight
Troubleshooting Tips
Food Type
27
Safety Information
About the convenience features.
Snacks
The Snacks feature automatically sets the microwaving
times and power levels to warm a variety of snack foods.
Operating Instructions
1 Press SNACKS.
2 Select snack type 1–6 (see the Snacks Guide below).
the number of items or the food weight in
3 Enter
ounces.
4 Press START.
Hint: You can press and hold the SNACKS pad during
cooking to display the remaining microwaving time.
Snacks Guide
Troubleshooting Tips
Food Type
Quantity or Weight
1 Bread, rolls, muffins
1 to 4
2 Sandwiches
1 to 2
3 Pizza (leftover slices)
1 to 4
4 Dessert toppings
1 to 4
5 Soup
8 to 40 oz.
6 Cheese dip
4 to 16 oz.
Beverage
To use the Beverage feature:
Press BEVERAGE once for a 4 oz. beverage, twice for
an 8 oz. beverage or three times for a 12 oz. beverage.
Customer Service
Drinks heated with the Beverage feature may be very hot.
Remove the container with care.
28
Safety Information
About the other features.
Cooking Complete Reminder
To remind you that you have food in the oven, the oven will
beep once a minute until you either open the oven door or
press CLEAR/OFF.
Clock
Operating Instructions
Press to enter the time of day or to check the time of day
while microwaving.
1 Press CLOCK.
2 Enter time of day.
3 Press START or CLOCK.
Delay Start
Troubleshooting Tips
Delay Start allows you to set the microwave to delay
cooking up to 12 hours.
1 Press DELAY START.
the time you want the oven to start. (Be sure
2 Enter
the microwave clock shows the correct time of day.)
3 Select your desired cooking program.
4 Press START.
The Delay Start time will be displayed. The oven will
automatically start at the delayed time.
The time of day may be displayed by pressing CLOCK.
Customer Service
NOTE: You cannot use DELAY START with POPCORN or
REHEAT.
29
Safety Information
About the other features.
Reminder
The Reminder feature can be used like an alarm clock,
without starting the oven. The Reminder time can be set
up to 12 hours later.
1 Press DELAY START.
the time you want the oven to remind you.
2 Enter
(Be sure the microwave clock shows the correct time
Operating Instructions
of day.)
START. The Reminder time may be displayed
3 byPresspressing
DELAY START.
NOTE: REM will remain on the display to show that the
Reminder is set until the Reminder time is reached and
the door is opened or CLEAR/OFF is pressed.
Child Lock-Out
You may lock the control panel to prevent the microwave
from being accidentally started or used by children.
Troubleshooting Tips
To lock or unlock the controls, press and hold CLEAR/OFF
for about three seconds. When the control panel is
locked, an L will be displayed.
Sound
Customer Service
Press SOUND to turn the oven beeper on or off.
30
Safety Information
Kitchen Timer
This pad performs three functions:
■ It operates as a minute timer.
■ It can be set to delay cooking.
■ It can be used as a hold setting after defrosting.
The Kitchen Timer operates without microwave energy.
Operating Instructions
How to Use as a Minute Timer
1 Press KITCHEN TIMER.
2 Enter the amount of time you want to count down.
3 Press START. When the time is up, the timer will signal.
How to Use to Delay the Start of Cooking
You can set the microwave to delay cooking up to 99
minutes and 99 seconds.
TIME COOK and enter the amount of cooking
1 Press
time.
Troubleshooting Tips
KITCHEN TIMER and enter the amount of time
2 toPress
delay the start of cooking.
Press START. The timer will begin counting down to
3 zero
and cooking will then begin.
How to Use to Set a Holding Time
You can set a holding time between Defrost and
Time Cook, from one second to 99 minutes.
Customer Service
1 Press TIME DEFROST.
2 Enter defrosting time.
3 Press KITCHEN TIMER.
4 Enter the amount of time you want the oven to hold.
5 Press TIME COOK.
6 Enter cooking time.
7 Press START.
31
Safety Information
Microwave terms.
Term
Definition
Arcing
Arcing is the microwave term for sparks in the oven. Arcing is
caused by:
■ metal or foil touching the side of the oven.
Operating Instructions
■ foil that is not molded to food (upturned edges act like
antennas).
■ metal such as twist-ties, poultry pins, gold-rimmed dishes.
Customer Service
Troubleshooting Tips
■ recycled paper towels containing small metal pieces.
32
Covering
Covers hold in moisture, allow for more even heating and reduce
cooking time. Venting plastic wrap or covering with wax paper
allows excess steam to escape.
Shielding
In a regular oven, you shield chicken breasts or baked foods to
prevent over-browning. When microwaving, you use small strips
of foil to shield thin parts, such as the tips of wings and legs on
poultry, which would cook before larger parts.
Standing Time
When you cook with regular ovens, foods such as roasts or cakes
are allowed to stand to finish cooking or to set. Standing time is
especially important in microwave cooking. Note that a
microwaved cake is not placed on a cooling rack.
Venting
After covering a dish with plastic wrap, you vent the plastic wrap by
turning back one corner so excess steam can escape.
Safety Information
Care and cleaning of the microwave oven.
Helpful Hints
Open the oven door a few minutes after cooking to air
out the inside. An occasional thorough wiping with a
solution of baking soda and water keeps the inside fresh.
Unplug the cord before cleaning any part of this oven.
Operating Instructions
How to Clean the Inside
Walls, Floor, Inside Window, Metal and Plastic Parts on
the Door
Some spatters can be removed with a paper towel,
others may require a damp cloth. Remove greasy
spatters with a sudsy cloth, then rinse with a damp
cloth. Do not use abrasive cleaners or sharp utensils
on oven walls.
To clean the surface of the door and the surface of the oven that
come together upon closing, use only mild, nonabrasive soaps or
detergents using a sponge or soft cloth. Rinse with a damp cloth
and dry.
Troubleshooting Tips
Never use a commercial oven cleaner on any part of your
microwave.
Removable Turntable and Turntable Support
To prevent breakage, do not place the turntable into
water just after cooking. Wash it carefully in warm, sudsy
water or in the dishwasher. The turntable and support
can be broken if dropped. Remember, do not operate
the oven without the turntable and support in place.
Customer Service
33
Safety Information
Care and cleaning of the microwave oven.
How to Clean the Outside
Do not use cleaners containing ammonia or alcohol on the
microwave oven. Ammonia or alcohol can damage the
appearance of the microwave.
Case
Operating Instructions
Clean the outside of the microwave with a sudsy cloth.
Rinse and then dry. Wipe the window clean with a
damp cloth.
Control Panel and Door
Wipe with a damp cloth. Dry thoroughly. Do not use
cleaning sprays, large amounts of soap and water,
abrasives or sharp objects on the panel—they can
damage it. Some paper towels can also scratch the
control panel.
Door Surface
Customer Service
Troubleshooting Tips
It’s important to keep the area clean where the door
seals against the microwave. Use only mild, non-abrasive
detergents applied with a clean sponge or soft cloth.
Rinse well.
34
Safety Information
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may
not need to call for service.
What To Do
Oven will not start
A fuse in your home
may be blown or the
circuit breaker tripped.
• Replace fuse or reset
circuit breaker.
Power surge.
• Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
into wall outlet.
• Make sure the 3-prong
plug on the oven is fully
inserted into wall outlet.
Door not securely closed.
• Open the door and close
securely.
Door not securely closed.
• Open the door and close
securely.
START pad not pressed
after entering cooking
selection.
• Press START.
Control panel lighted, yet
oven will not start
Troubleshooting Tips
Possible Causes
Operating Instructions
Problem
Another selection entered • Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
• Make sure you have
entered cooking time
after pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
• Reset cooking program
and press START.
Food weight not entered
after pressing AUTO
DEFROST.
• Make sure you have
entered food weight after
pressing AUTO DEFROST.
Food type not entered
after pressing SNACKS
or COOK.
• Make sure you have
entered a food type.
Customer Service
“Error” appears on display
Cooking time not entered
after pressing TIME COOK.
During Reheat or Popcorn • Close the door, press
program, the door was
CLEAR/OFF and begin again.
opened before steam could
be detected.
No steam was detected by • Use Time Cook.
sensor within 4 minutes and
10 seconds after start of
Popcorn program.
35
Safety Information
Before you call for service…
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in the blower sound at power
levels other than high.
■ Dull thumping sound while oven is operating.
Customer Service
Troubleshooting Tips
Operating Instructions
■ TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or check
the position and signal of the TV/radio antenna.
36
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus ™—comprehensive protection on
all your appliances —No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money
back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—
any brand! Plus there’s no extra charge for emergency service and low monthly financing is
available. Even icemaker coverage and food spoilage protection is offered. You can rest easy,
knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
37
Cut here
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and
mail your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number
is 800-GE-CARES
(800-452-2737).
Model Number
Read your Owner’s
Manual carefully. It
will help you operate
your new appliance
properly. If you
have questions,
or need more
information call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with
your product, detach and return the form
below to ensure that your product is registered.
✁
Consumer Product Ownership Registration
Cut here
nt
rta
po
Im Mailay!
d
To
First
Name
Mr. ■
Model Number
Ms. ■
Mrs. ■
Miss ■
Last
Name
Street
Address
Apt. #
City
State
Date Placed
In Use
Month
Phone
Number
Zip
Code
_
GE Appliances
General Electric Company
Louisville, Kentucky 40225
38
Year
Day
_
Serial Number
Safety Information
GE Microwave Oven Warranty
All warranty service provided by an authorized Customer Care®
technician. For service, call 800-GE-CARES.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the microwave oven which fails due to a
defect in materials or workmanship. During this limited
one-year warranty, GE will also provide, free of charge,
all parts and service labor to repair or replace the
defective part.
Nine Years
For the second through
the tenth year from the
date of original purchase
The magnetron tube, if the magnetron tube fails due to
a defect in materials or workmanship. During this
nine-year limited warranty, you will be responsible for
any labor or in-home service costs.
Operating Instructions
For The Period Of:
For each of the above warranties: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care ® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home.
■ Service trips to your home to teach you
how to use the product.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Improper installation.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
Troubleshooting Tips
What GE Will Not Cover:
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA.
Customer Service
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
39
Safety Information
Service Telephone Numbers.
GE Answer Center ®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Service Contracts 800-626-2224
Troubleshooting Tips
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Customer Service
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these three steps. First, contact the people who serviced your
appliance. Next, if you are still not pleased, write all the details—
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your
problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.
40
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