EAF-350 - Sloan Valve

Repair Parts and Maintenance Guide
EAF-350
TROUBLESHOOTING GUIDE
OPERATION
1. Faucet DOES NOT function.
A. “Permanent Off” activated. Press button on faucet throat one time.
As the user’s hands enter the beam’s
effective range, the beam is reflected
back into the sensor receiver and
activates the solenoid valve allowing
water to flow from the faucet. Water
will flow until the hands are removed
or until the faucet reaches its
automatic time out limit setting.
2. Faucet delivers water in an uncontrolled manner.
A. Faucet is not working properly. Contact Sloan Technical Support.
3. Faucet DOES NOT deliver any water when Sensor is activated.
INDICATOR: Solenoid valve produces an audible “CLICK.”
A. Water supply stop(s) closed. Open water supply stop(s).
B. Water supply stop strainer(s) clogged. Remove, clean, and reinstall
water supply stop strainer(s). Replace strainer(s) if required.
INDICATOR: Solenoid valve DOES NOT produce an audible
“CLICK.”
A. Battery low (battery powered models). Replace battery (refer to Battery
Replacement on page 184).
CARE AND CLEANING
DO NOT use abrasive or chemical cleaners (including
chlorine bleach) to clean faucet that may dull the luster
and attack the chrome or special decorative finishes. Use
ONLY mild soap and water, then wipe dry with clean
cloth or towel.
While cleaning the bathroom tile, protect the faucet from
any splattering of cleaner. Acids and cleaning fluids will
discolor or remove chrome plating.
4. After removing label water does not flow.
Use this installation guide as a target by placing it in front of the
sensor (approx. 1-1/2” away) until water begins flowing, then remove
installation instruction from sensor. Water will stop flowing, wait 10
seconds before using faucet.
When assistance is required, please contact
Sloan Technical Support at: 1-888-SLOAN-14 (1-888-756-2614).
5. F aucet delivers only a slow flow or dribble when sensor is
activated.
A. Water supply stop(s) are partially closed. Completely open water
supply stop(s).
B. Water supply stop strainer(s) clogged. Remove, clean, and reinstall
water supply stop strainer(s). Replace strainer(s) if required.
C. Aerator is clogged. Remove, clean, and reinstall Aerator. Replace
Aerator if required.
D. Faucet is not working properly. Contact Sloan Technical Support.
Faucets and
Soap Dispensers
6. F aucet DOES NOT stop delivering water or continues to drip after
user is no longer detected.
A. Faucet is not working properly. Contact Sloan Technical Support.
7. LED indicator blinks when faucet is in use.
A. Battery low (battery powered models). Replace battery.
8. T he water temperature is too hot or too cold on a faucet
connected to hot and cold supply lines.
A. Supply stops are not adjusted properly. Adjust supply stops.
B. For models with integral mixing valve – Mixing valve is set improperly
for the water temperature desired. Rotate mixing valve handle
clockwise to decrease water temperature or counterclockwise to
increase water temperature.
EAF-350 Faucet Repair Guide Rev2 4-15
193
The information contained in this document is subject to change without notice.
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