User manual
Velo Plus²
Van Raam BV
Aaltenseweg 56
7051 CM Varsseveld
The Netherlands
Version 14.10
Table of contents
Table of contents ......................................................................................................... 2
Contact details manufacturer....................................................................................... 2
Conformity ................................................................................................................... 2
Introduction.................................................................................................................. 3
Delivery ....................................................................................................................... 3
Intended usage............................................................................................................ 3
Safety measures ......................................................................................................... 4
Delivery inspection ...................................................................................................... 5
Adjustment of the bicycle............................................................................................. 5
Accessories ............................................................................................................... 10
Silent electric motorsystem........................................................................................ 12
Before the first use .................................................................................................... 16
Technical details ........................................................................................................ 21
Maintenance and adjustments to be done by owner ................................................. 21
Repairs and maintenance to be done by dealer ........................................................ 23
Disposal..................................................................................................................... 23
Handover/sale to a new owner .................................................................................. 23
Guarantee ................................................................................................................. 23
Frame number ........................................................................................................... 24
Contact details manufacturer
Van Raam BV
Aaltenseweg 56
7051 CM Varsseveld
The Netherlands
Tel.
: +31 (0)315 257370
E-mail : info@vanraam.com
Internet : www.vanraam.com
Conformity
Van Raam declares as manufacturer that the Velo-Plus² bicycle has been produced
in accordance with the 93/42/EEG guidelines.
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Introduction
This user manual gives important and necessary
information about the use of your bicycle. We ask you to go
through the manual thoroughly before using the bicycle.
READ
THOROUGHLY!
Delivery
-
bicycle with possible packaging
user manual(s)
possible charger(s), depending on options
Intended usage
The bicycle is designed for normal use on level and solid ground. The usual bicycle
caution should always be taken into consideration. At the same time all safety
instructions as described in this manual should be complied with explicitly. Also the
local traffic rules should always be complied with.
All other use, including damage or physical injuries due to this, are not the
manufacturer's responsibility.
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Safety measures

Ensure the bicycle is in good condition each time before using it.

Check before each ride that the brakes are in order.

Check the lights and reflectors.

Regularly check whether all screw joints are tight.

Regularly check whether the wheels, the handlebars and the saddle are
secure.

Make sure there is sufficient air in the tyres.

Only use the bicycle on a solid and level surface.

Make sure that wide trousers or lose hanging clothing don’t get caught in the
chain, spokes or pedals.

Do not use a pressure washer or a steam cleaner for the cleaning of the
bicycle.

Use the parking brake if the wheelchair is driven on or off the ramp.

Never place your feet or other limbs under the ramp. You can be hit by
moving parts and suffer from bruises.

Always place the wheelchair in the driving direction.

In case that the bicycle is equipped with the Silent electric motor system,
make sure that you get used to riding with electric support. Beware when
you turn on the system and make sure you don’t get startled by unexpected
behaviour because you turned on the electric support.

Make sure that no dangerous speed develops when driving downhill and
entering tunnels. Brake on time and don’t ride faster than 30 kilometres per
hour.
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Load
The maximum load should not be exceeded. See information in the index of technical
details on page 21. By permitted load we mean the total load, including the
wheelchair and load on the luggage rack.
Make sure that the permitted load on the luggage rack is not exceeded.
Damaged or worn out parts
The replacement and repair of parts (frame, forks, illumination, brakes, drive
mechanism and the handle bars) should always be performed by a dealer. If not, the
guarantee ceases to be valid and you will be personally responsible in the event of
possible damage.
Specific safety parts should always be replaced by new parts!
Delivery inspection
Check the delivery immediately after receiving it.
In the event of damage or incomplete delivery we ask you to contact your dealer
immediately.
Adjustment of the bicycle
Before using the bicycle, adjust it to the measurements of the cyclist. This is of great
importance, especially the saddle and the handlebars.
If an optimal adjustment of the bicycle, as defined in the instructions, is not
possible, you can contact your dealer for a fitting solution.
The brakes are correctly adjusted as standard and can only be adjusted by the dealer
during periodic maintenance.
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Saddle height
When the cyclist is sitting on the bicycle and
can put a foot on the pedal in the lowest
position, the saddle height is correct. Adjust
the saddle height in such a way that the leg is
stretched but relaxed in that position.
To adjust the saddle:
1. Open the quick-clamp [A].
2. Slide the saddle to the correct height.
3. Close the quick-clamp.
Make sure clothing cannot get
caught in the clamp!
[B]
[A]
If the clamp closes too easily, the
clamping force is too low. In this case,
open the clamp and tighten the nut (B)
a bit more. If a lot of force is necessary
to close the clamp, the nut should be
loosened slightly.
Do not pull out the saddle pin further than the
marking. The tube will not go into the shank deep
enough and will risk coming off. This can lead to
serious injuries.
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Handle bar height
The height of the handle bars affects the
comfort of the ride. It determines the pressure
on the hands and the position of the back.
Determine your own most comfortable height
by using the bike.
1.
2.
To adjust the handle bars:
1. Slightly loosen the screw by using an Allen
key.
2. Slide the handle bars to the correct height
and tighten the screw very firmly again.
Do not pull out the handle bars further than the
mark. Otherwise the tube will not be deep enough in
the shaft and will risk coming off, which can lead to
serious injuries.
Position handle bars
You can tilt the handle bars. This influences
the distance from the handle bars to the upper
body. Determine your own most comfortable
position by using the bike.
To tilt the handle bars:
1. Slightly loosen the screw with an Allen
key.
2. Put the handle bars in the desired position
and then tighten the screw very firmly
again.
MIN INSERT
2.
1.
Steering damper
The steering damper affects the stability
during steering. By adjusting the screw,
steering gets more rigid and stability will
increase. Determine your own most
comfortable setting for using the bike.
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Wheelchair transport
If you want to transport a wheelchair on the Velo-Plus², follow the instructions below.
1. Attach the parking brake to the bike by
squeezing the right brake [A] and lock it
with the pin [B].
1.
2. Remove the safety pin.
3. Pull the handle up so the ramp unlocks
and falls down.
4. Push the wheelchair backwards on the
[A]
[B]
ramp. Push the wheelchair until the ramp
is tilting and locks itself automatically with
a clear noticeable click.
5. Attach the wheelchair with the three
belts. Push the button to release the belt
3.
and attach the hooks to the wheelchair.
2.
Be sure that the ramp is locking!
Failing to do so may result in
serious injuries.
If the ramp does not lock properly
then use your foot [A] to push
until the ramp locks.
4.
“click” !
[A]
5.
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6. Next, turn the star knob to tighten the
belts.
7. Finally fasten the safety belt of the
passenger.
8. Replace the safety pin in the coupling.
6.
7.
8.
To remove the wheelchair from the bike,
follow these steps in reverse order.
Caution: Stop the wheelchair when you release the hooks so that it
will not roll off the ramp.
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Accessories
Depending on your order, you can use the accessories as described below.
Dividable frame
The ramp can be disconnected from the bike,
which can be convenient if, for example, you
want to store the bike.
To disconnect the ramp:
1. Use the parking brake by pressing the left
brake [A] and securing the brake with the
pellet [B].
2. Remove the grip (with the gear) from the
handle bars. Push the pellet of the small
spring so the grip can be removed from
the handle bars.
3. Hang the grip together with the brake
handle on the luggage rack or other
suitable parts.
4. Lower the support. Loosen knob [A], push
down support [B] with your hand or foot
and then fasten the knob again
[B]
[A]
1.
2.
3.
[A]
[B]
4.
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5. Remove the safety pin.
6. Pull the lever [A] up. Detach the bracket
[B] and pull the lever back.
7. Remove the bike apart from the coupling.
Caution: this is heavy! Hold the frame
firmly in both hands and place the rear
part on the stand.
8. Place the bike on the stand.
5.
[A]
To reassemble the bike, follow these steps in
reverse order.
[B]
6.
7.
8.
Extra accessories are available at your dealer.
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Silent electric motorsystem
The electric motor has the following functions:
- Pedal assistance while cycling
On/off button
- Start assist
- Backwards pedalling with assistance
Degree of support (1,2,3)
Start assist
Press the on/off button to turn on the system.
After the system is turned on, the electric
motor is active in level 1.
Level 1 provides light support. Level 3
provides optimum support. You can change
the level while cycling.
Battery indication lights
deAkkus
The Silent electric motor has a start assist. This allows the driver to accelerate
without pedalling up to a speed of 5 km/h. To accelerate, press the launch button
and keep it pressed down . The motor is activated after 2 seconds.
The reverse mode is activated by pedalling back from a standing position. Within a
few seconds the motor is activated and the tricycle cycles at a speed of about 3KM/h
backwards when you start to pedal backwards.
Do not be frightened by an unexpected noise of the electric motor. If you
e.g. wait for the traffic light and you play with the pedals by moving them
backwards the reverse gear is activated and the tricycle cycles
backwards.
With the on/off button, you can turn off the system. When the system is not used, it
will automatically turn off after a certain time.
You can see the battery level at the indication lights at the coloured display. If only
the red light is on, the battery is almost empty and needs to be recharged or
replaced by a new, fully charged battery.
When the last red light flashes, the battery is empty and the engine will not support
you any longer while cycling.
When you push the bicycle, turn off the system.
When the motor is not used for several days, the battery switches into the
sleeping mode. This to protect the batteries. To activate it, you must connect
the battery to the charger for a few seconds or cycle the bike forwards and
push the on/off button to activate the system.
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To charge the battery:
1.
3.
For the best performance and to prolong the
life of the battery, we recommend that you
charge the battery at home at room
temperature.
1. Open the little lock by turning the key a
quarter (to the right).
2. Pull the handle forward.
3. Take the battery pack from the holder.
4. Take the battery inside. Plug the charger
into the plug contact of the battery.
5. Connect the charger plug into the socket.
Turn the switch [A] ‘on’. A green LED light
on the charger will start to blink fast.
Beware! If the battery is not
connected properly, the green LED
light blinks fast.
6. Depending on the battery level, the
charging time is about 1,5 hour. If the
green LED light stays on, the battery is
fully charged.
7. Once the battery is charged, pull the plug
from the socket first or turn switch [A].
8. Then pull the connector from the battery.
2.
4.
[A]
5.
When charging the battery, first connect the charging point and then insert
the plug into the socket!
After being charged, first disconnect the socket and only then remove the
charger from the tricycle!
If a red LED light on the charger starts blinking, remove the plug from the
socket and don’t use the charger any more. Contact your dealer.
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9.
Put the battery back in the holder. Slide
it behind bar [A] and press it firmly on
strip [B].
10. Pull the handle backwards and push the
battery on the top to the connector as
shown in the drawing and close the lock.
11. Push the handle forward and close the
lock.
9.
It is also possible to charge the battery
while it is still in the holder.
[A]
[B]
10.
11.
Ensure that the battery is always pushed straight into the holder.
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Make sure that the switch is set to the side the battery is placed.
Backup battery (optional)
The bike can be supplied with a second
battery.
To activate the second battery (when the first
battery is empty) turn the switch under the
luggage carrier to the right sight in order to
activate the second battery.
Keep in mind that your bike provides less support when it’s cold (-10ºC and
less) and the battery will discharge faster. Charging also takes more time at
lower temperatures.
The action radius depends on a lot of different factors and is strongly
influenced by: capacity and voltage of the battery, degree of support that is
used, temperature, wind speed, tyre pressure, cycling speed, weight of the
user and the luggage, use of gearing etcetera.
Charging and maintenance tips for the battery
Every battery discharges automatically over time. This process is called selfdischarge. A battery that is empty and not charged, will self-discharge and
within two months will be deep discharged. The battery can be permanently
damaged during this process. In case of deep discharge, the warranty will be
voided.
Beware:
 Never stall the bike with an empty battery. We advise to charge the battery
as soon as possible when it’s totally empty.
 Only charge the battery with the supplied charger!
 Make sure that the battery is not charged at a temperature lower than 5ºC.
We advise to charge the battery at room temperature.
 Only use the charger in non-humid indoor environments, the charger may
not get wet.
 Charge the battery until the green light on the charger continues to stay on.
 The battery housing ánd charger housing may never be opened! When there
is a problem, contact your dealer.
 Don’t charge the battery in full sunshine.
 Don’t drop the battery, this can cause damage.
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Before the first use
Parking brake
Always use the parking brake if you park the
bicycle and leave it behind.
To operate the parking brake, squeeze the
right brake [A] and lock it with the pin [B].
By squeezing the brake again it will unlock
itself.
1.
[A]
[B]
Gears
Standard the bicycle has 8 gears. The gears
are used by turning the grip. Do not use the
pedals when turning the grip.
Option: When your bike has an electric
motor, there are 6 gears.
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Lights
Headlight
The two headlights have a switch (sliding
switch) with 3 positions: Off- Auto-On.
The headlight can be manually switched on or
off with the “On/Off” position.
In the “Auto” position, the headlight turns on or
off automatically with the help of light &
movement sensors. When the bicycle stands
still for a while, the light will automatically turn
off.
off auto on
Adjusting the headlight
Set the angle of the headlight such that
the centre of the light beam falls
approximately 10 m ahead of the bike.
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Replacing batteries
The headlight works on batteries. When the
batteries are almost empty, a red LED light
flashes on the headlight. Follow the next steps
to replace the batteries.
off auto on
1. Remove the 2 screws at the back of the
front light.
1.
2. Dismantle the rear cover by pressing with
the thumb and index finger at the cavity on
both sides of the front cover and pulling
the rear cover back.
2.
3.
3. Replace the alkaline batteries (1.5 V 1500 mA) and assemble the rear cover.
+
+ -
+
Batteries cause environmental pollution.
Follow the local regulations
during disposal.
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Rear light
The rear light has three options which you can
choose by pressing the button repeatedly: OnAuto- Off.
The setting is as follows:
Press 1x: light is on
Press 2x: lighting is automatic
Press 3x: light is off
1x = ON
2x = AUTO
3x = OFF
With the “On” or “Off“ mode, the rear light can
be manually switched on and off.
With the “Automatic” mode the rear light
automatically turns on and off with the help of
light- and movement sensors. If no movement
is signalled for more than a few minutes, the
light automatically turns off.
The rear light works on batteries. When the
batteries are almost empty, a red LED light
on the top starts blinking. To replace the
batteries, follow the next steps:
1. Dismantle the cover of the holder by
pressing in the lip at the bottom of the
light.
2. Replace the alkaline batteries
(1,5 V - 1500 mA) and assemble the
cover.
1.
2.
Batteries cause environmental pollution.
Follow the local regulations
during disposal.
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Check before every ride:

the brakes (including the parking brake)

the tyre pressure

the lights

that all parts are secure
Contact your dealer and do not use your bicycle if you identify any irregularities!
As with all mechanical parts, the bicycle is subject to wear and tear and high loading.
If a component fails, it can lead to very dangerous situations. This can lead to
damage or injuries to the user of the bicycle. Any form of tearing, scratching or
changing of colour is an indication that the part should be replaced.
Points of interest during cycling
After you have adjusted the bicycle to the measurements of the cyclist and the
passenger, you can start using the bike.
The tricycle gives a very different ride experience than a bicycle with two
wheels!
Practice, in particular, with bends and braking, because a tricycle can react contrary
to what you would expect. It may happen that the front wheel comes off the ground
on the inside when going round a bend. To avoid this the rider leans towards the
inside of the bend with his body.
High speeds in the bends, driving on rough ground, and sharp bends can
lead to the tricycle falling over!
Important safety points for the cyclist

Go very carefully during the first ride.

When riding the bicycle hold both hands firmly on the handle bars and feet
on the pedals.

Test the riding style of the bicycle on rough ground at moderate speed. This
way the cyclist learns how to react to unexpected movements of the bicycle
and the handle bars during use.

Explore how the tilting movements of the bicycle react to body posture. Tilt
to the inside of the bend.

Small obstacles should be cycled over with appropriate speed.

Obstacles higher than 5 cm should be avoided.
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Technical details
Length (cm)
Width (cm)
Boarding height (cm)
Front wheel
Back wheel
Weight (kg)
Max. load luggage rack (kg)
Total max. load (kg)
Brakes, front
Brakes, back
240
109
52
20“
20“
From 49
20
220
Disk brakes
Cantilever brakes
Maintenance and adjustments to be done by owner
Below you can find the instructions for maintenance and adjustments that you can do
yourself on a regular basis, which will keep your bicycle in top condition.
Cleaning
The frame of the bicycle can be cleaned with a damp cloth. For areas that are dirtier
you can use a mild detergent. The wheels can be cleaned with a damp brush with
plastic hairs (not a wire brush!) The saddle and the grips can be cleaned with mild
soap and water.
Do not use a pressure washer or a steam cleaner!
Inspection of the bicycle
After 200 kilometres or after a period of 2 months the bicycle should be inspected.
Check the brakes, the illumination and the spokes. Also check the tyre tread depth.
This should be at least 1 mm. Worn out tyres or possible faulty parts should be
replaced.
Also check the parking brake. With the parking brake pulled up, the bicycle should not
ride away with the cyclist.
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The correct tension of the chain
The chain should not be too tight. It should hang loose. Without effort you should be
able to move the chain up and down, half a centimetre approximately.
To keep the chain tension correct, the back wheel
axle is adjusted. Follow the instructions below:
1. Slightly loosen the nuts of the back wheel
axle, so that it can move backwards and
forwards.
2. Slightly loosen the nut of the bracket, so it
can also move.
3. By tightening the adjusting nuts at both
sides, the back wheel slowly moves
backwards. Tighten the adjusting nuts in
such a way that the chain is hanging loose,
as described above.
4. At the same time, make sure that the wheel is
straight and positioned in the centre of the
frame, as illustrated. Not to the left or to the
right.
5. Slightly tighten the nuts of the back wheel
axle.
6. Check whether the chain tension is
correct and whether the wheel is straight
and in the centre of the frame.
7. Tighten all the nuts again.
1.
3.
2.
3.
4.
4.
The right lubricant
The chain should be cleaned and maintained at regular intervals (every 3 months
approximately). Only use special chain grease or Tevlon spray. This is the only way
to make sure that the chain will run smoothly, will stay water resistant and will not
rust. Wipe the chain with a cloth, treat it with grease or spray and remove any excess
lubricant with a rag.
Other parts should not be treated with a lubricant.
Checking the rim
Due to the combined action of the brake and the rims, not only the brake lining but
also the condition of the rim is important. For this reason the rim should be checked at
regular intervals, for example when you inflate the tyres. The presence of fine cracks
in the spoke punches or deformation of the rim when there is higher air pressure,
indicate more serious wear and tear. In that case the rim should be replaced,
because it can lead to loss of brake function or even a crack in the rim, which can
lead to all kinds of dangerous consequences.
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Repairs and maintenance to be done by dealer
It is recommended that the bicycle has a yearly inspection carried out by the dealer.
In the event of technical trouble or faults, the bicycle should be taken to the dealer for
repairs immediately.
The replacing of safety-related components (especially frame, brakes, illumination,
handle bars, front fork and actuation) should be performed by the dealer.
If you still decide you want to replace components yourself, you are responsible for
damage or harm due to incorrectly fitted components.
Only use original spare parts, which you can buy at you dealer. If requested the
dealer will make the necessary information on repair and maintenance available.
Disposal
If you want to dispose your bicycle, contact your dealer. You can also contact the
local waste disposal company. They will dispose the bicycle according to the
regulations of your town.
Handover/sale to a new owner
When you hand over your bicycle to a new owner it is important that you also hand
over all necessary technical documentation so that the new owner can use the bicycle
safely.
Guarantee
The guarantee is valid for all faults in the product, which are proven to be caused by
material or manufacturing error.
For our bicycles we give a guarantee of 5 years on the frame and the front fork. For
the paint, all accessories and other parts (except wear parts) we provide a 2 year
guarantee, as legally regulated.
Beware!
The guarantee as well as the product liability in general expires if the instructions
stated in this manual are not followed. This is also the case if unauthorized
maintenance is carried out or if technical changes or additions are made without
permission of Van Raam.
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Frame number
The frame number is printed on the sticker. This sticker is located on the frame, see
the image below.
Example sticker:
Position of sticker:
on the frame tube
Please fill in the details of your bike:
Date
. . - . . - . . . .
Manufacturer
Van Raam
Type of bicycle
Velo Plus²
Frame number
Key number
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