2016
Spa & Hot Tub
Operator’s Guide
Includes
Installation, Operation, Maintenance and
Safety Information
NOTE
SAVE THESE IMPORTANT
SAFETY INSTRUCTIONS
This manual contains important safety, operating, and installation
instructions - read before installing or operating spa.
OWNER’S INFORMATION
DEALER IMPRINT AREA
Dear Spa Owner:
Congratulations on your purchase of a new spa. You now possess the ultimate
passport to tranquility - a daily vacation at home, ready and waiting for you in
your own backyard!
We want you to enjoy your spa. Many hours of research have gone into the
design of your spa to ensure the ultimate in hydrotherapy and relaxation. Only
the highest quality components have been used to ensure years of trouble
free operation. Your comfort and enjoyment have been designed into your spa
from the start.
Please take the time to read through this Operator’s Guide. In it you will find
guidelines on caring for your spa, a complete explanation of the controls, safety
instructions, a trouble-shooting section, and lots more.
Thank you for your business and your confidence in our company.
We look forward to serving you!
TABLE OF CONTENTS
TABLE OF CONTENTS.........2-3
SAFETY INSTRUCTIONS.....4-5
• Warnings
• Dangers
IMPORTANT SAFETY
INSTRUCTION.......................6-16
• Read and Follow
BASIC INFORMATION..........17
NORTH AMERICAN ELECTRICAL
REQUIREMENTS...................18
EUROPEAN ELECTRICAL
REQUIREMENTS...................19
WIRING DIAGRAM (XM2).....20-24
• Wiring Connections
• Wiring Configurations
WIRING DIAGRAM
(XE / YE-CLASS)...................25-26
• Wiring Requirements
• Factory Recommendations
SET-UP AND DELIVERY
GUIDELINES..........................27-29
• Surface & Pad Requirements
• Balcony & Deck Requirements
• Access Clearance
• Outdoor Installation
• Indoor Installation
• Electrical Requirements
SPA TERMINOLOGY.............35-38
• Jets
• Water Diverter Valve
• Fountain Control
• Waterfall Control
• Air Control
• Equipment Access Panel
• Access Panels
• Draining your Spa
• Weir Gate
• Spa Light
• Spa Heater
• Gate Valves
• Main Pump
• Secondary Pump
• Third Pump
• Circulation Pump
• Ozonator
SPA WATER
MAINTENANCE.....................39-42
• Cleaning Your Spa Water
• Filling Spa with Water
• Water Testing
• Balance
WINTERIZING / SPRING
START UP YOUR SPA...........43
• How to Winterize
• How to Start-up
GENERAL SPA
MAINTENANCE.....................44-45
• Protect Your Cover
• Protect Your Pillows
• Maintain Spa Fountain Jets
• Protect Your Surface
PRE OPERATION
INSTRUCTIONS.....................30
• Priming Pump
FILTER LOCATIONS/
MAINTENANCE.....................31-32
• Dual Filters / Single Filters
• Cleaning and Replacing
Filter Cartridge
• Enclosed Style
• Open Style
Sec1:2
Spa Operator’s Guide
TABLE OF CONTENTS
GENERAL XE / YE-CLASS
TOPSIDE CONTROLS...........46
GENERAL XM2
TOPSIDE CONTROLS...........47
GENERAL XE / YE-CLASS
DIAGNOSTIC MESSAGE......48
GENERAL XM2 PACK DISPLAY
DIAGNOSTIC MESSAGE......49-50
CINEMA REMOTE
CONTROL SYSTEM..............51
• Programming
TROUBLESHOOTING...........52-53
NOTES...................................54-56
WARRANTY SUMMARY.......56
• Disclaimer
• Safety Sign
• Spa Manufacturer
This Operator’s Guide utilizes the
following symbols to emphasize
particular information.
The Safety Alert Symbol
indicates a potential hazard
WARNING
CAUTION
NOTE
Sec1:3
Spa Operator’s Guide
WARNING/CAUTION TAGS
DIAGRAM
WARNING
DURING PREGNANCY, SOAKING
IN HOT WATER MAY CAUSE
DAMAGE TO THE FETUS.
LIMIT USE TO 10 MINUTES
AT A TIME.
PREVENT DROWNING
SPA HEAT SPEEDS UP EFFECTS
OF ALCOHOL, DRUGS, OR
MEDICINE, AND CAN CAUSE
UNCONSCIOUSNESS.
IMMEDIATELY LEAVE SPA IF
UNCOMFORTABLE OR SLEEPY.
PREVENT CHILD
DROWNING
WATER ATTRACTS CHILDREN.
ALWAYS ATTACH A SPA
COVER AFTER EACH USE.
ATTENTION
KEEP FROM HEAT
FAILURE TO DO SO WILL
RESULT IN VOID OF WARRANTY.
Sec1:4
KEEP FROM HEAT
CAUTION
Please avoid using any spa chemicals that contain Hydrogen Peroxide.
Hydrogen Peroxide based spa chemicals have been found to react
adversely with the materials used to produce these components. We
recommend the use of Chlorine and Bromine based products only. Any
structural and/or cosmetic jet failure linked to the use of Hydrogen
Peroxide based products will not be covered under your warranty.
Please consult your Dealer for approved chemical options.
Merci de ne pas utiliser de produits chimiques pour spas contenant du
Peroxide d’Hydrogène. Les produits pour spas à base de Peroxide
d’Hydrogène produisent une réaction chimique qui va détériorer les jets.
Nous recommandons l’utilisation de produits à base de Chlore ou de
Brome seulement. Aucun jet détérioré avec du Péroxide d’Hydrogène ne
Please avoid using
anyêtre
spacouvert
chemicals
that
contain Hydrogen Peroxide.
pourrait
par la
garantie.
Hydrogen Peroxide based spa chemicals have been found to react
Merci
de consulter
votre
revendeur
obtenirthese
des conseils
sur les
adversely
with the
materials
usedpour
to produce
components.
We
produits
chimiques
compatibles.
recommend the use of Chlorine and Bromine based products
only. Any
001222.072409
structural and/or cosmetic jet failure linked to the use of Hydrogen
Peroxide based products will not be covered under your warranty.
CAUTION
Please consult your Dealer for approved chemical options.
ATTENTION
INSTALL FILTERS
BEFORE FILLING SPA!
Merci de ne pas utiliser de produits chimiques pour spas contenant du
Peroxide d’Hydrogène. Les produits pour spas à base de Peroxide
d’Hydrogène produisent une réaction chimique qui va détériorer les jets.
Nous recommandons l’utilisation de produits à base de Chlore ou de
Brome seulement. Aucun jet détérioré avec du Péroxide d’Hydrogène ne
1. Remove filters from
plastic bag.
pourrait être couvert par la garantie.
2. Carefully thread filters into fittings
de consulter
votre revendeur
obtenir
conseils sur les
3.Merci
DO NOT
OVERTIGHTEN.
A snug pour
fit is all
that isdes
required.
produits chimiques compatibles.
001222.072409
AVANT DE METTRE DE L’EAU :
1. Enlever le plastique sur les cartouches de filtration.
2. Visser les cartouches dans l’emplacement.
3. NE PAS SERRER TROP FORT, il suffit d’ajuster les cartouches.
ATTENTION
KEEP FROM HEAT
FAILURE TO DO SO WILL
RESULT IN VOID OF WARRANTY.
Spa Operator’s Guide
ATTENTION!
ATTENTI
001221.072409
KEEP FROM H
FAILURE TO DO SO W
RESULT IN VOID OF WAR
WARNING/CAUTION TAGS
DIAGRAM
WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Never place an electric appliance within 5 feet of spa.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or
under medical care.
2. Exit immediately if uncomfortable, dizzy, or sleepy, Spa heat can cause
hyperthermia and unconsciousness.
3. Spa heat in conjunction with alcohol, drugs or medication can cause
unconsciousness.
WHEN PREGNANT Soaking in hot water for long periods can harm
your fetus. Measure water temperature before entering.
1. Do not enter spa if water is hotter than 100˚ F (38˚ C).
2. Do not stay in spa for longer than 10 minutes.
This marking is to be removed only by the owner after Safety Sign is installed.
CAUTION
RISK OF ELECTRICAL SHOCK
Replace components
only with indentical components
WARNING
PREVENT ELECTROCUTION
Do not connect any auxiliary components
(for example, cable, additional speakers,
headphones, additional audio/video
components, etc.) to the system.
CAUTION
RISK OF ELECTRICAL SHOCK
Do not leave the compartment door open
001202.060909
Sec1:5
Spa Operator’s Guide
001201.060909
REDUCE THE RISK OF CHILD DROWNING
1. Supervise children at all times.
2. Attach spa cover after each use.
SAFETY INSTRUCTIONS
SAVE THESE
INSTRUCTIONS
Included with your new spa is a safety sign. The sign is for you
and your guest’s protection and is suitable for outdoor use in
wet locations. The sign should be placed in a location visible to
all users of the spa.
Please take time to point out the physical location of the safety
sign and the importance of the safety precautions displayed on
the safety sign to all of your guests. Remember, your safety
and the safety of anyone who enjoys the use of your spa is our
utmost concern.
The sign should be mounted with screws or another type of
permanent fastener. Additional or replacement signs can be
obtained from your dealer or direct from our factory.
WARNING
DURING PREGNANCY, SOAKING
IN HOT WATER MAY CAUSE
DAMAGE TO THE FETUS.
LIMIT USE TO 10 MINUTES
AT A TIME.
PREVENT DROWNING
SPA HEAT SPEEDS UP EFFECTS
OF ALCOHOL, DRUGS, OR
MEDICINE, AND CAN CAUSE
UNCONSCIOUSNESS.
IMMEDIATELY LEAVE SPA IF
UNCOMFORTABLE OR SLEEPY.
PREVENT CHILD
DROWNING
WATER ATTRACTS CHILDREN.
ALWAYS ATTACH A SPA
COVER AFTER EACH USE.
Sec1:6
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
WARNING!
When installing and using this electrical equipment, basic
safety precautions should be followed, including the
following:
READ AND FOLLOW
ALL INSTRUCTIONS
1)
WARNING - To reduce the risk of injury, do not permit children to
use this product unless they are closely supervised at all times.
2)
DANGER-RISK OF CHILD DROWNING.
Extreme caution must be exercised to prevent unauthorized access by
children. To avoid accidents, ensure that children cannot use the spa
unless they are supervised at all times.
NOTE: A wire connector is provided on this unit to connect a wire of a
minimum No. 4 AWG minimum 75˚C copper conductor between this unit
and any metal equipment, metal enclosures of electrical equipment, metal
water pipe, or conduct within 5 feet (1.52 m) of the unit.
3)
DANGER - RISK OF ELECTRIC SHOCK.
4)
DANGER - RISK OF INJURY. The suction fittings in
this spa are sized to match the specific water flow created by the pump.
Should the need arise to replace the suction fittings or the pump, be sure
that the flow rates are compatible.
Install spa at least five (5) feet (1.52 m) from all metal surfaces. A spa may
be installed within five (5) feet (1.52 m) of metal surfaces if, in accordance
with the National Electrical Code / IEC, each metal surface is permanently
connected by a minimum No. 4 AWG (6. mm) minimum 75˚C copper
conductor attached to the wire connector on the terminal box. A grounding
lug is provided for this purpose.
NOTE: Never operate the spa if the suction fittings are broken or
missing. Never replace a suction fitting with one rated less than the flow
rate marked on the original suction fitting.
Sec1:7
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
5)
DANGER To reduce the risk of injury to persons, do not remove the
suction grate. Suction through drains and skimmers is powerful when the
jets in the spa are in use. Damaged covers can be hazardous to small
children and adults with long hair. Should any part of the body be drawn
into these fittings, turn off the spa immediately. As a precaution, long hair
should not be allowed to float in the spa.
6)
WARNING Install the spa so that water can be easily drained out of
7)
WARNING-TO REDUCE THE RISK OF INJURY:
the compartment containing electrical components so as not to damage
equipment. Also, when installing spa, allow at least 2 feet of clearance
around the perimeter of the spa to provide enough room to access for
servicing. Contact your local dealer for their specific requirements.
• REMINDER - Never allow anyone to dive into a spa.
Always enter feet first.
• Always enter and exit a spa slowly.
• Do not use the spa alone.
• Before entering the spa, always measure the water temperature
with an accurate thermometer. Tolerance of water temperature
regulating devices can vary as much as plus/minus 5˚ F (3˚ C).
• Persons suffering from obesity or with a medical history of
heart disease, diabetes, high or low blood pressure or circulatory
system problems should consult a physician before using a spa.
Sec1:8
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
WARNING-TO REDUCE THE RISK OF INJURY:
(CONT.)
• Since excessive water temperatures have a high potential for
causing fetal damage during early months of pregnancy, pregnant
or possibly pregnant women should limit spa water temperatures to
100˚ F (38˚ C).
• Excessive water temperature can be dangerous. The water in the
spa should never exceed 104˚ F (40˚ C). Water temperatures
between 100˚ F (38˚ C) and 104˚ F (40˚ C) are considered safe
for a healthy adult. Lower water temperatures are recommended for
extended use (exceeding 10 minutes) and for young children.
Long exposures at higher temperatures can result in hyperthermia.
• The use of alcohol, drugs or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
• Persons using medication should consult a physician before
using a spa since some medication may induce drowsiness while
other medication may affect heart rate, blood pressure
and circulation.
• Children’s body temperature can increase more rapidly than
adults in the same water with elevated temperatures (above 99˚ F).
Children should spend less time in water above body
temperature than adults.
Sec1:9
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
WARNING - TO REDUCE THE RISK OF INJURY:
(CONT.)
WARNING!
HYPERTHERMIA
Hyperthermia occurs when the internal temperature of the body reaches
a level several degrees above the normal body temperature of 98.6˚ F.
THE SYMPTONS OF HYPERTHERMIA INCLUDE:
• Dizziness
• Fainting
• Drowsiness
• Lethargy
• Increase in internal body temperature
THE EFFECTS OF HYPERTHERMIA INCLUDE:
• Unawareness of impending hazard
• Failure to perceive heat
• Failure to recognize the need to exit spa
• Physical inability to exit spa
• Fetal damage in pregnant women
• Unconsciousness resulting in potential of drowning
Sec1:10
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
8)
WARNING - The use of alcohol, drugs or medication can greatly
increase the risk of hyperthermia in hot tubs and spas.
• The use of alcohol, drugs, or medication before or during spa
use may lead to unconsciousness with the possibility of drowning.
• Persons using medication should consult a physician before
using a spa since some medication may induce drowsiness while
other medication may affect heart rate, blood pressure,
and circulation.
9)
REMINDER - A safe temperature for swimming or aquatic exercise
is around 80˚ (27º C).
NOTE - People with infections or sores should not use the spa. Warm
and hot water temperatures may allow the growth of infectious bacteria if
not properly disinfected.
10)
DANGER - RISK OF ELECTRIC SHOCK.
11)
WARNING - RISK OF SUFFOCATION.
Do not permit any electric appliance, such as a light, telephone, radio
or television within five (5) feet (1.52 m) of the spa. Never operate any
electrical appliances from inside the spa or while wet.
If this spa is equipped with a heater, it is intended for outdoor use only,
unless proper ventilation can be provided for an indoor installation.
12)
CAUTION - RISK OF ELECTRIC SHOCK.
Do not leave the Audio compartment open.
Sec1:11
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
13)
CAUTION - RISK OF ELECTRIC SHOCK.
Replace components only with identical components.
14)
WARNING - PREVENT ELECTROCUTION.
Do not connect any auxiliary components (for example, additional
speaker, headphones, additional audio/video components etc.) to the
system. These units are not provided with an outdoor antenna.
Do not service this product yourself as opening or removing covers may
expose you to dangerous voltage or other hazards. Refer all servicing to
your qualified spa tech.
If the power supply/supply cord(s) are damaged, if water is entering the
speaker, Audio compartment, or any other component in the electrical
equipment compartment area, the protective shield is showing signs of
deterioration, or there are signs of other potentially hazardous damage
to the unit, turn off the circuit breaker from the wall and contact or refer to
your service technician.
The unit should be subject to periodic routine maintenance once every
quarter to make sure that the unit is operating properly.
15)
DANGER - RISK OF ELECTRIC SHOCK.
Do not permit any electric appliance, such as a light, telephone, radio or
television within five (5) (1.52 m) feet of the spa.
16) A green colored terminal or a terminal marked G, GR. Ground, Grounding
or the symbol shown in Figure 14.1 of UL1563 is located inside the
supply terminal box or compartment. To reduce the risk of electric shock,
this terminal must be connected to the grounding means provided in the
electric supply service panel with a continuous copper wire equivalent in
size to the circuit conductors supplying this equipment.
Sec1:12
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
DANGER-RISK OF ELECTRIC SHOCK. CONT.
17) Do at least two lugs marked “Bonding Lugs” are provided on the external
surface or on the inside of the supply terminal box or compartment. To
reduce the risk of electric shock, connect the local common bonding grid
in the area of the spa to these terminals with an insulated or bare copper
conductor not smaller than No. 4 AWG.
18) All field-installed metal components such as rails, ladders, drains or other
similar hardware with 3m of the spa shall be bonded to the equipment
grounding bus with copper conductors not smaller then No. 4 AWG.
CAUTION - Test the ground fault circuit interrupter before each use
of the spa.
CAUTION - Read the instruction manual.
CAUTION - Adequate drainage must be provided if the equipment
is to be installed in a pit, or equivalent.
WARNING - Water temperature in excess of 100.4°f (38°c) may be
injurious to your health.
WARNING - Disconnect the electric power before servicing.
Sec1:13
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: Children
supervision.
should not use spas or hot tubs without adult
WARNING: Do not use spas or hot tubs unless all suction guards are
installed to prevent body and hair entrapment.
WARNING: People using medications and/or having an adverse medical
history should consult a physician before using a spa or hot tub.
WARNING: People with infectious diseases should not use a spa or hot
tub.
WARNING: To avoid injury, exercise care when entering or exiting the
spa or hot tub.
WARNING: Do not use drugs or alcohol before or during the use of a
spa or hot tub to avoid unconsciousness and possible drowning.
Sec1:14
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: Pregnant or possibly pregnant women should consult a
physician before using a spa or hot tub.
WARNING:
Water temperature in excess of 98.6oF (38oC) may be
injurious to your health.
WARNING:
Before entering the spa or hot tub measure the water
temperature with an accurate thermometer.
WARNING: Do not use a spa or hot tub immediately following
strenuous exercise.
WARNING: Prolonged immersion in a spa or hot tub may be injurious
to your health.
WARNING: Do not permit electric appliances (such as a light,
telephone, radio, or television) within 1.5 M of this spa or hot tub.
CAUTION: Maintain water chemistry in accordance with
manufacturer’s instruction.
Sec1:15
Spa Operator’s Guide
IMPORTANT SAFETY
INSTRUCTIONS
SAVE THESE INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
Hyperthermia occurs when the internal temperature of the body reaches a
level several degrees above the normal body temperature of 98.6°F (37°C).
The symptoms of hyperthermia include drowsiness, lethargy, and an increase
in the internal temperature of the body. The effects of hyperthermia include
(a) unawareness of impending hazard
(b) failure to perceive heat
(c) failure to recognize the need to exit spa
(d) physical inability to exit spa
(e) fetal damage in pregnant women
(f) unconsciousness and danger of drowning
WARNING: THE
USE OF ALCOHOL OR DRUGS CAN GREATLY
INCREASE THE RISK OF FATAL HYPERTHERMIA IN HOT TUBS AND
SPAS.
Sec1:16
Spa Operator’s Guide
BASIC INFORMATION
Congratulations on the purchase of your new spa. Our goal is to provide you
with a warm and relaxing spa which incorporates a soothing water massage.
In order to maximize the pleasure of your spa, you will need to understand how
it works.
The following operating and maintenance instructions are very important and
must be followed carefully. With proper care and maintenance your spa will
provide you with years of satisfaction with minimum effort.
• The pump and heater should be operated a minimum of two hours
per day for cleaning and heating.
• The length of time required to heat your spa to the desired water
temperature will vary, depending on the air temperature, season, and
wind velocity. We highly recommend using a vinyl hard cover to
minimize heat loss and to protect your spa when not in use.
Covers are available from your local spa dealer.
• The replaceable filter cartridge is trouble free and easy to clean.
A routine cleaning is the best practice. Make sure the pump is off, then
remove the cartridge. Wash it off using a water hose with a pressure
nozzle and then reassemble. This should be done on a monthly basis.
• Keep the spa water level 2” (5 cm) above the skimmer. Never allow the
water level to drop below the bottom of the skimmer opening. If the water
level is too low, the skimmer will allow air into the water lines of the
pump, causing it to lose its prime (waterflow). Running the pump
without water flow will damage the pump seal assembly and could
possibly result in further equipment damage, which will not be
covered under warranty.
• If your spa has a natural wood skirt or if you purchased a gazebo,
we recommend applying a wood sealer of your choice (always follow
application instructions) to protect the finish. Repeat as directions
suggest.
• You should clean your spa at least every 3-4 months. Drain the spa
water and use a gentle liquid cleanser. DO NOT use hard brushes
or abrasive cleaners. Fill with regular tap water and chemically treat
the water for a clean and healthy spa.
CAUTION!
CAUTION: Cover must be kept on spa at all times when spa is drained
or winterized. Direct exposure to sunlight can damage plastic parts
and interior surface, jets, or any interior components. Damage
caused by exposure to the sun will not be covered under warranty.
WARNING!
Do not use soft water. It may harm your acrylic.
Sec1:17
Spa Operator’s Guide
NORTH AMERICAN ELECTRICAL INSTALLATION
REQUIREMENT’S
HAVE YOUR ELECTRICIAN READ THE FOLLOWING
INFORMATION BEFORE INSTALLATION BEGINS
Electrical connections made improperly, or the use of wire incorrectly sized, may
continually blow fuses in the electrical equipment box, may damage the internal
electrical controls and components. Any of these conditions may be unsafe and will
void the warranty.
It is the responsibility of the spa owner to ensure that electrical connections are made
by a qualified electrician in accordance with the National Electrical code and any local
and state electrical codes in force at the time of installation.
These connections must be made in accordance with the wiring diagrams found inside
the control box. This equipment has been designed to operate on 60Hz, alternating
current only, 240 volts are required. Make sure that power is not applied while performing
electrical installation. A copper bonding lug has been provided on the electrical
equipment pack to allow connection to local ground points. The ground wire must be
at least 6 or 8 AWG copper wire and must be connected securely to a grounded metal
surface such as a cold water pipe. The electrical supply for your spa must include a 60
AMP switch or circuit breaker to open all non-grounded supply conductors to comply
with section 422-20 of the National Electrical Code. This disconnect must be readily
accessible to the spas occupants, but installed at least five feet from the spa but within
sight. A ground fault circuit interrupter (GFCI) must be used to comply with section 68042 of the National Electrical Code. A GFCI is designed to automatically shut off power
to a piece of equipment when a ground fault is detected.
Power hook-up to the spa must be a 240 volt 3 wire plus ground (6 AWG copper).
Route the cable into the equipment area for final hookup to terminals inside the control
panel. To install the wiring for the in.xe spa control, you’ll need a Phillips screwdriver
and a flat screwdriver. Loosen the 2 screws of the Spa Pack door and open it. Remove
5 1/2” of cable insulation, Strip away 1” of each wire insulation, Pull the cable through
the cutout of the box and secure it with a strain relief (1” NPT strain relief; hole diameter:
1.335”). Make sure that only the uncut sheathing is clamped at this opening.
Push the color-coded wires into the terminals as indicated on the sticker and use the flat
screwdriver to tighten the screws on the terminals.
After making sure wire connec- tions are secure, push them back into the box and close
the door. Tighten the 2 screws of the Spa Pack door.
Connect the bonding conductor to the bonding lug on the front of the in.xe Spa Pack
(a grounded electrode conductor shall be used to connect the equipment grounding
conductors). The spa must be hooked up to a “dedicated” 240 volt, 60 amp breaker and
GFCI. The term “dedicated” means the electrical circuit for the spa is not being used
for any other electrical items (patio lights, appliances, garage circuits, etc.) If the spa is
connected to a non-dedicated circuit, overloading will result in “nuisance tripping”, which
requires resetting of the breaker switch located in the house main electrical panel.
(Excludes any 110/120 volt models.)
Sec1:18
Spa Operator’s Guide
EUROPEAN ELECTRICAL INSTALLATION
REQUIREMENT’S
HAVE YOUR ELECTRICIAN READ THE FOLLOWING
INFORMATION BEFORE INSTALLATION BEGINS
Electrical connections made improperly, or the use of wire incorrectly sized, may
continually blow fuses in the electrical equipment box, may damage the internal
electrical controls and components. Any of these conditions may be unsafe and will
void the warranty.
It is the responsibility of the spa owner to ensure that electrical connections are made
by a qualified electrician in accordance with the National Electrical code / IEC and any
local and state electrical codes in force at the time of installation.
These connections must be made in accordance with the wiring diagrams found
inside the control box. This equipment has been designed to operate on 50Hz,
alternating current only, 230 volts are required. Make sure that power is not applied
while performing electrical installation. A copper bonding lug has been provided on the
electrical equipment pack to allow connection to local ground points. The ground wire
must be at least 10 AWG copper wire and must be connected securely to a grounded
metal surface such as a cold water pipe. The electrical supply for your spa must include
a 32 AMP switch or circuit breaker to open all non-grounded supply conductors to
comply with section 422-20 of the National Electrical code / IEC. This disconnect must
be readily accessible to the spas occupants, but installed at least five feet from the spa
but within sight. A ground fault circuit interrupter (GFCI) must be used to comply with
section 680-42 of the National Electrical code / IEC. A GFCI is designed to automatically
shut off power to a piece of equipment when a current fault is detected.
Power hook-up to the spa must be a 230 volt 4 wire plus ground (10 AWG copper)
(Where 3 phase power is used)
Route the cable into the equipment area for final hookup to terminals inside the control
panel. To install the wiring for the in.xe spa control, you’ll need a Phillips screwdriver
and a flat screwdriver. Loosen the 2 screws of the Spa Pack door and open it. Remove
5 1/2” of cable insulation. Strip away 1” of each wire insulation. Pull the cable through
the cutout of the box and secure it with a strain relief (1” NPT strain relief; hole diameter:
1.335”). Make sure that only the uncut sheathing is clamped at this opening.
Push the color-coded wires into the terminals as indicated on the sticker and use the
flat screwdriver to tighten the screws on the terminals. After making sure wire connections are secure, push them back into the box and close the door. Tighten the 2 screws
of the Spa Pack door. Connect the bonding conductor to the bonding lug on the front
of the in.xe Spa Pack (a grounded electrode conduc- tor shall be used to connect the
equipment grounding con- ductors). The spa must be hooked up to a “dedicated” 230
volt, 32 amp breaker and GFCI. The term “dedicated” means the electrical circuit for
the spa is not being used for any other electrical items (patio lights, appliances, garage
circuits, etc.) If the spa is connected to a non-dedicated circuit, overloading will result in
“nuisance tripping” which requires resetting of the breaker switch located in the house
main electrical panel.
Sec1:19
Spa Operator’s Guide
connections
(XM2.ce) WIRING CONNECTIONS
Electrical Wiring
Electrical wiring
Case 1
The installation of electrical circuit jumpers is needed in certain input supply
connections
Case 2
Case 1
configurations.
Use uncut jumper as supplied in the case of an input supply wiring, singleThe
installation of electrical
In the case of an input supply
Electrical
wiring
phase
1 x 230 VAC (32 A
max).
circuit jumpers is needed
in certain input supply
configurations.
Use uncut jumper as supplied
in the case of an input supply
wiring, single-phase 1 x 230 VAC
(32 A max).
wiring for a dual phase system
2 x 230 VAC (16 A max), you'll
need to cut off a portion of the
jumper piece.
Proceed as follows:
Use a pair of pliers to firmly
hold the upper half of the metal
Case 2
jumper, then break off the
Case 2wiring for a dual phase system
Case
Case 1 In the case of an input supply
other 3
half.
2 x 230 VAC (16 A max), you’ll need to cut off a portion of the jumper piece.
The installation
of electrical
In the case of an input supply
Please note that in a 3-phase
Proceed
as follows:
circuit jumpers is needed
wiring for a dual phase system
system 1in.xm.ce
x 230 VAC (3 x 16A)
Use a pair of pliers to firmly hold the upper half of the metal
jumper,
then
in certain input supply
2 x 230 VAC (16 A max), you'll
No jumper installation
break
off
the
other
half.
configurations.
need to cut off a portion of the
is required.
Use uncut jumper as supplied
in the case of an input supply
wiring, single-phase 1 x 230 VAC
(32 A max).
10
Proceed as follows:
Use a pair of pliers to firmly
hold the upper half of the metal
jumper, then break off the
other half.
Case 3
Please note that in a 3-phase system 1 x 230 VAC (3 x 16A)
No jumperCase
installation
is required.
Important!
3
an input supply
ual phase system
1610
A max), you'll
f a portion of the
.
llows:
jumper piece.
Please note that in a 3-phase
system 1 x 230 VAC (3 x 16A)
No jumper installation
is required.
NOTE!
Safely dispose of the discarded
portion in accordance with the
local waste disposal legislation
in force.
Note: IMPORTANT Safely dispose of the discarded portion in
accordance with the local waste disposal legislation in force.
pliers to firmly
Sec1:20
er half of the metal
break off the
Spa Operator’s Guide
I
S
p
l
i
phase
in.xm.ce
(XM2.ce) WIRING CONNECTIONS
EU
Electrical wiring
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se power system.
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accordance with the national electrical code of the
share the country
same neutral.
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*Dual-phase system: Two electrical phases out of a three-phase power
system. It’s important to note that on a polyphase power system, all electrical
phases must share the same neutral.
Sec1:21
Spa Operator’s Guide
or is
(XM2) in.xm.ce
WIRING CONNECTIONS
Powering up the unit
Bonding lug
Bonding
lug
Make sure all accessories are linked to the bonding connector and connected
to the pack.
Make sure all accessories
Press Select button to select
Use Change button to go
linked to the bonding
the proper phase configuration
one parameter to the nex
Make sure the spa packare
door
is
closed.
connector and connected
setting.
to the pack.
Press Select button again
Turn on the breaker.
in.xm.ce
pow
The in.scan display will show
make the correct selectio
It’s important to specify the
phase
configuration
setting
at
the
power
supply:
Make sure the spa pack door is
"x P", with "x" representing
the number of phases of the
All receptacles will match
Single-phase (1P), Dual-closed.
phase (2P) or Three-phase
(3P).
electric power system.
the corresponding female
Turn on the breaker.
connection on the spa pa
It's important to specify the
phase configuration setting
at the power supply : Singlephase (1P), Dual- phase (2P) or
Three-phase (3P).
RCD
Br
1 X 32 A
1P
2 X16 A
3 X 16 A
2P
3P
No connectors should re
unplugged. Use blank pl
fill unused connectors.
Bonding lug
Press select button to select the proper phase configuration setting.
The in.scan display will show “x P”, with “x” representing the number of
phases of the electric power system.
Make sure all accessories
Press Select button to select
Use Change button to go from
RCD
Br
are linked
to the bonding
the proper phase configuration
one parameter to the next.
powering up the unit
connector
and 1
connected
setting.
X 32 A 1P
to the pack.
Press Select button again to
2 X16 A
2P
The in.scan display will show
make the correct selection.
sure the spa
3 Xpack
16door
A is "x P",
3P
Make
with "x" representing
closed.
Turn on the breaker.
It's important to specify the
phase configuration setting
at the power supply : Singlephase (1P), Dual- phase (2P) or
Three-phase (3P).
the number of phases of the
electric power system.
RCD
Br
1 X 32 A
1P
2 X16 A
3 X 16 A
2P
3P
All receptacles will match
the corresponding female
connection on the spa pack.
No connectors should remain
unplugged. Use blank plugs to
fill unused connectors.
Use change button to go from one parameter to the next.
Press select button again to make the correct selection.
All receptacles will match the corresponding female connection on the spa
pack.
Press
Select
button to select
Use Change
button to Use
go from
No
connectors
should remain
unplugged.
blank plugs to fill unused
theconnectors.
proper phase configuration
one parameter to the next.
setting.
Sec1:22
The in.scan display will show
"x P", with "x" representing
the number of phases of the
PressSpa
Select
button again to
Operator’s
Guide
make the correct selection.
All receptacles will match
SPA (XM2) CONFIGURATION
Description
+
Select button is used to access the phase configuration setting
menu (short press) as well as the low level programming
menu (press and hold for 5 seconds). Subsequent presses
will save changes and display the next option available or exit
automatically if it was the last one.
Use change button to change the parameters displayed.
NOTE!
Note: This procedure has to be performed after every learning mode.
Setting the learning mode
The in.xm pack has the ability to verify and “learn” the current consumption of
every output connected to it. If an output is replaced, a new learning must be
done. Follow these simple steps:
+
G
Press and hold select button for 5 seconds to activate low level
programming. Once activated, the display shows “LL” and, in
succession, the current preset low level configuration selected.
(refer to page 24 for configuration number)
L2
N
L1
+
+
Press change button repeatedly to select the
the same preset low level configuration again.
Press select to confirm. You will exit menu automatically.
The in.xm2 will then reset. After resetting, the system starts a
“learning sequence” in which each individual output is activated
and its peak current displayed and saved.
+
NOTE!
Note: If unusual current readings e.g.: 4 to 6 amps are detected on
the high speed of any pump, all pumps must be primed and the
learning mode should be restarted.
Sec1:23
Spa Operator’s Guide
Check Water Level, make sure all Valves are open before switching ON power.
Press and hold the Select Button for 5 sec. or until “LL” flashes once.
Press the Change button until the desired configuration number appears
SPA (XM2) CONFIGURATION
(See chart below) press Select to save changes.
The
LED displaythe
willXM2
then
“ B2 ”configurations
this is a current limit setting.
Programming
forFlash
different
most common setting is “32”. press the Change button until desired
water level,
sure
all valves
areonce
openmore
beforepress
switching
on power.
settingCheck
is displayed
(Seemake
current
chart
below.)
Select
Press
and
hold
the
select
button
for
5
sec.
Or
until
“ll”
flashes
once.
to save changes.
Press
change
buttona until
desired
configuration
number
The the
Pack
will begin
Test the
of all
devices
and measure
theappears
current
(See chart below) press select to save changes.
of each device. (this information will be used by the pack to check
for problems
and to Limit the number of devices used at the same time.)
The LED display will then flash “B2”. This is a current limit setting.
This Test
will
last
about one
min.
depending
onchange
number
of devices.
The most common
setting
is “32”.
Press the
button
until desired
Once complete
the
Spa
may
be
used
as
normal.
setting is displayed (see current chart below.) Once more press select to
save changes.
packUsed
will begin a test of all devices and measure the current
- Not
01The
of -each
device.
02 Not Used This information will be used by the pack to check
for problems and to limit the number of devices used at the same time.
- 2test
Pump
03This
will last about one minute Depending on number of devices.
- 2 Pump,
Circ
04Once
complete,
the spa may be used as normal.
05 - 2 Pump, Blower
06 - 2 Pump, Circ & Blower
Located
XM2
packpack
Pump
0701- -3Not
Locatedon
onthe
the
XM.CE
Used
UsedCirc
Pump,
0802- -3Not
03
2
Pump
3
Pump,
Blower
09
04 - 2 Pump, Circ
Circ & Blower
1005- -32Pump,
Ok
Pump, Blower
Circ,
TV
&
Speaker
lifts
1106- -32Pump,
Pump, Circ & Blower
used
1207- -Not
3 Pump
Pump, Blower
Circ & Speaker Lift
1308- -33Pump,
09
3
Pump,
Blower
& Speaker Lift
14 - 3 Pump, Circ
+
88
10 - 3 Pump, Circ & Blower
11 - 3 Pump, Circ, TV & Speaker lifts
Breaker installed in
12
B2- Not used
power
disconnect
box Lift
settting
13 - 3 Pump, Blower
& Speaker
3 Pump,
Speaker
Lift
BR14= -32
1 X 32Circ
Amp&GFCI
Breaker
BR = 16 2 X 16 AMP GFCI Breaker
BR = 16
3 X 16 AMP GFCI Breaker
Breaker Setting for CE Model
Breaker
settting
Breaker installed in
power disconnect box
BR = 32
BR = 16
BR = 16
1 X 32 Amp GFCI Breaker
2 X 16 AMP GFCI Breaker
3 X 16 AMP GFCI
Sec1:24
Select
Change
Breaker Setting for ETL Model
Breaker Breaker installed in
settting power disconnect box
BR = 48 for 3 Pump
BR = 40 for 2 Pump
BR = 24 for 1 Pump
Spa Operator’s Guide
SPA (XE / YE-CLASS) WIRING DIAGRAM
The Diagram intended for the XE / YE-Class Pack System
Wiring Requirements
• 2-Hots, 1-Neutral, 1-Isolated Ground
• 4 Wire #6 AWG minimum 75˚C copper conductor
Factory Recommended G.F.C.I. Load Center Wiring
Note: The white neutral wire from the back of the GFCI MUST be connected
to an incoming line neutral. The internal mechanism of the GFCI requires this
neutral connection. The GFCI will not work without it.
Neutral Bar
White Pig tail
White Fro m Spa
White Fro m Spa
White Pig tail
White Pigtail
WHITE WIRE
(White
Wire
(White
TOWire
THE
SPA
To the
To Spa)
the Spa)
Ne utral Bar
Ne utral Bar
White Pigtail
Neutral Bar
TO SPA
To:
Spa
To: Spa
For spa wiring
configuration please
refer to page 22 or
equipment pack for
detailed information
NOTE!
Note: Connection order may vary by pack model, please refer to
equipment pack panel for proper connection order.
Sec1:25
Wiring Requirements:
Spa Operator’s Guide
SPA (XE / YE-CLASS) WIRING DIAGRAM
Electrical wiring North American model in.xe™
For 240 V (4 wires)
Correct wiring of the
electrical service box,
GFCI, and pack terminal
block is essential.
Call an electrician
if necessary.
For 120 V (*3 wires)
*If connected to a 3
wire system, no 240 V
component will work.
Refer to “Connections
for 120 V heater” section
of this manual.
Electrical wiring European model in.xe.ce™
Sec1:26
Single-phase
Dual-phase
in.xe.ce 230 V
or 230/400 V
Correct wiring of the
electrical service box,
RCD, and pack terminal
block is essential!
Call an electrician
if necessary.
WARNING!
in.xe.ce models must
always be connected
to a circuit protected
by a Residual-Current
Device (RCD) having
a rated operating
residual-current not
exceeding 30 mA.
Spa Operator’s Guide
SET-UP & DELIVERY GUIDELINES
Getting ready for delivery & Set-up of your new spa
GETTING READY FOR DELIVERY & SET-UP OF YOUR NEW SPA
Surface and Pad Requirements
Your new portable spa must be placed on a uniformly firm, flat, and level surface.
A concrete pad 3” (7.5cm) thick is best. If your spa is located near sprinklers,
adjust or cap them so they do not hit the siding of the spa.
Balconies and deck requirements
• Decking must be constructed to support 85 pounds per square foot.
• Balconies must be constructed to meet current state and local codes.
• Gates must be self-closing and self-latching.
Access & Clearance
• Your spa requires 48” (1.22m) of clearance through gates between house and
side fences, and up to 8.5’ (2.6m) overhead clearance depending on the
size of the unit.
• The clearance required to turn a corner can be equal to the length
of the spa.
• All debris blocking access to the job site must be removed prior to
delivery. Any trimming of trees or bushes, removal of debris, leveling
of ground or other general maintenance must be done prior to
delivery and is the responsibility of the customer.
General Considerations for outdoor installation
Proper planning will increase your total enjoyment factor with your new spa.
Listed below are some additional items to consider when planning your
installation.
• How spa will complement landscaping and vice versa.
• View from inside of spa and view of spa from inside the home.
• Exposure to sunlight and shading from trees.
• Privacy
• Getting to spa from house and return.
• Proximity to dressing room and bathrooms
• Storage for spa chemicals
• Local building codes (if applicable)
• Power cable
CAUTION!
Decking must be constructed to support 85lbs. per sqft. (38 kgs.)
Sec1:27
Spa Operator’s Guide
SET-UP & DELIVERY GUIDELINES
Getting ready for delivery & Set-up of your new spa
General considertaion for indoor installation
Installing your spa indoors creates an extremely different set of considerations.
Here again, with proper planning, no matter what room your spa goes in, it will
be your favorite room.
• Work with your spa dealer and contractor to insure all local building,
electrical and plumbing codes are met.
• Plan for a floor drain to drain off excess water or for draining and
cleaning your spa.
• A ventilation fan may be necessary due to high humidity created by
your spa.
• Finished material in your spa room should also be capable of
withstanding increased humidity.
• Excess Water: Normal use of the spa causes large amounts of water
to splash out of the unit. Depending on the specific installation,
additional provisions may have to be made for propoer removal of
water.
• Clearance Access: In order to better service your spa, clearance for
access to spa must be 38 inches (92cm) at equipment compartment
and 24 inches (61cm) around the remaining area.
Sec1:28
Spa Operator’s Guide
SET-UP & DELIVERY GUIDELINES
Electrical
requirements
Electrical
Requirements
• (NA) Your 220 Volt spa pack will require a double pole 60 amp
dedicated GFCI, ground fault circuit breaker. (refer to page 25)
• (EU) Your 230 Volt spa pack will require a dedicated
breaker. (refer to page 20-21)
Caution: Connect only to a circuit protected by a class A ground fault
circuit interrupter.
• Extension cords are not to be used in conjunction with operation of
the spa. Low voltage damage could result, which is not covered by
warranty.
• If you have any doubts, have your electrical system checked by a
licensed electrician.
• Use copper conductors only.
Warning tag
Disconnect switch
Service panel
ING
RN
WA TAG
Disconnect must be located in
sight and no closer than 5 feet
(1.52m) from inside walls of the
spa.
3” (7.62 cm) Concrete pad
NOTE!
It is the customer’s responsibility to acquire necessary permits and
to arrange for installation and hook up of the electrical power by a
licensed electrician.
Sec1:29
Spa Operator’s Guide
GENERAL PRE-OPERATION INSTRUCTIONS
Priming
Pump
Forfor
Electric
Packs
Priming
pump
electrical
packs
The power pack system is located under the skirting. The equipment can be
serviced by simply removing the door. The door is located on the side of the
spa where three panels are located, usually on the side of the spa with the
lounger, or the side where the topside control panel is located.
It is important to makeThe
sure
thatIn-line
all of
theis air
is out of the pump(s) before
SPA FROG
System
built right into the spa and
uses a mineralbelow:
and bromine cartridges.
operating. To do this follow procedures
For easy top loading of
• Turn off power at the breaker
replacement cartridges, simply open the cap,
pull up
• Make sure the gate valves are
open
the holder and snap them in.
• Fill the spa with water going thru the filter
to order your Spa Frog products
• Turn the power on at the breaker
• Start the pump on low speed andkingtechnology.com
water should start circulating within
Or call
one to two minutes. If water does
not start Toll
circulating,
turn pump from
1-800-222-0169
Free
low to high until water is flowing.
Terri - can ref from kingtechnology.com
• If pump still does
not prime, please see “Trouble Shooting Guide”
located in the back of this manual
NOTE!
Note: Equipment style and location will vary by model
4
2
1
N
L1
8
G
L2
3
6
5
1
2
3
4
Ozonator
LED Controller
2nd High Performance Pump
Power Supply
7
5
6
7
8
9
Gate Valve
Flow Thru Heater
Equipment Pack
Dual Speed High Performance Pump
Set thermostat, located on top side control panel, to desired temperature and continue
heating until desired temperature has been reached.
WARNING!
WARNING: Do not run spa with gate valves closed or run pump with
no water circulating in spa for long periods. This could damage the
spa equipment.
Sec1:30
Spa Operator’s Guide
FILTER LOCATION
NEW
Single Flter Location
To open
For Page 20
Single Filter
Location
Filter
assembly # 12999
To open
To open
Filter
element # 13079
To open
Threaded connector
Filter
assembly #NEW
12999
Filter
assembly # 12999
Filter
element # 13079
Filter
assembly # 12999
Filter
element # 13079
For Page 20
Threaded connector
Threaded connector
Filter
element # 13079
Threaded connector
For Page 15
For Page 12
Dual Filter Location
NEW
NEW
For Page 15
NEW
For Page 14
NEW
Dual Filter Location
Triple Filter Location
Triple Filter Location
NOTE!
Note: Location will vary by model
Sec1:31
Spa Operator’s Guide
For Page 15
FILTER MAINTENANCE
Filtration starts as soon as water flow is steady through the filter. The filter
For Page 20
cartridge removes body oil and debris from the spa water, as they can
cause flow resistance. A dirty cartridge will decrease flow and may prevent
the spa from heating properly. Therefore, regular filter cleaning is essential.
Cleaning
replacing
filter
cartridge
Cleaning
andand
Replacing
Filter
Cartridge
Your spa filter(s) have been designed for quick and easy maintenance.
Enclosed
Style
Enclosed
Style
•
•
•
•
•
For Page 15
Turn off power at the breaker.
For Page
12
Open filter door
and
expose filter
cartridge(s) by pulling door toward
center of spa until door opens completely.
Unscrew filter cartridge(s) and remove.
Clean with a garden hose equipped with a high pressure nozzle, or
open
soak in filter Tocartridge
cleaner if necessary, or at every other regularly
scheduled
For Page 14cleaning. Rinse filter thoroughly before installing.
Screw clean cartridge back into filter enclosure and return filter door
to original position.
Open Style Filter
assembly # 12999
•
•
To open
Turn off power
Filter at the breaker.
element # 13079
Remove basket
from filter canister.
open clean with
Remove filter cartridge To
and
a garden hose equipped with a high
pressure nozzle or soak
Filterin filter
assembly # 12999
cartridge cleaner if necessary
or at
Filter
every other regularly scheduled
element # 13079
Filter
cleaning. Rinse filter thoroughly
assembly # 12999
before installing.
Filter
Place clean cartridge inelement
filter# 13079
canister
Replace basket weir in filter canister.
To open
Threaded connector
•
•
Threaded connector
Floating weir
Filter
assembly # 12999
Filter
element # 13079
Lock Threaded
Ringconnector
Canister
Threaded connector
Filter inserted
inside canister
NOTE!
Note: The filter should be inspected and cleaned on a regular basis.
Sec1:32
Spa Operator’s Guide
TERMINOLOGY
WaterfallSPA
control
Jets
Your new spa features a variety of jet styles. All jets regardless of style
return the water to the spa. Air is mixed with the water by using the air
controls (if equipped) creating a gentle to most vigorous massage.
Air control
Water Diverter Valve
The water diverter valve controls the output of the pump(s) water flow to
either side of the spa. It will provide even water flow to all jets if left in the
half way position. The purpose of this valve is to increase or decrease
the output of one side or another for maximum or minimum water flow
in case of one or two person usage. This valve is also used to turn the
master massage jet on and off, if so equipped. Colors/style may vary from
drawing. A water diverter valve is the largest of the valve controls.
Although all three controls look similar in appearance, they are easily
discernible by size. The air control is the smallest, the mini diverter valve
is medium in size, and the water diverter valve is the largest .
Air control
A Mini Diverter Valve, an Air Control, and a Water Diverter Valve.
Locations and design will vary on each spa model.
Sec1:33
Spa Operator’s Guide
SPA TERMINOLOGY
Fountain Jet Controls
If your spa is equipped with optional fountain jets, they are controlled with
a fountain jet control. Turning the
fountain control
jet control full counterclockwise
Waterfall
will turn the fountain jet on full power, while turning full clockwise will turn
fountian control
the fountain jet off.
fountian control
Waterfall Controls
Waterfall control
If your spa is equipped with waterfalls, they are controlled with a mini
diverter valve. Turning the mini diverter valve full clockwise will turn the
waterfall on full power, while turning full counterclockwise will turn the waterfall off.
Waterfall control
Air control
Air Control
Each spa is equipped with air controls (venturies). The purpose of these
controls is to regulate the mixture of air and water that flows through the
jets. If an optional blower is installed, air is also pushed through the air
controls (venturies) for maximum output. If your spa has a master massage jet located in the foot well, the spa will be equipped with an air control specifically for the master massage jet. This third control operates the
same as the others. Colors/style may vary from drawing. An air control is
Aircontrols.
control
the smallest of the valve
Air control
Sec1:34
Spa Operator’s Guide
SPA TERMINOLOGY
Equipment access panel
This are located behind the side panel below the topside control panel, this
area houses the major components responsible for the spas operation.
The components include the pumps, heater, control panel box, ozonator,
and led light system (if applicable). Pump and equipment placement may
vary by model.
N
L1
G
L2
Access panel
These are located on all four sides of the spa. All of the panels are
removable should service be required.
Sec1:35
Spa Operator’s Guide
UJMJUTOBQT
YJNBUFMZ›
SPA TERMINOLOGY
Draining your spa
Because your spa holds a relatively small amount of water, contaminants such
as body oil, perspiration, dirt, hair, etc., may become quite concentrated. For
this reason, the water should be drained and replaced every three months
depending on use.
• Turn off power at the breaker.
• When water begins to drain out of the hose, be sure to drain the water
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1. Pull knob out from the
housing appox. 2” until it
snaps into place.
2. Remove cap by
unthreading counter clockwise
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Thread hose onto the
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4. Pull the hose outward to
allow water to flow. Push
inward to shut water off
5. To disconnect the hose,
push the hose inward appox.
1/2” to shut the water flow off.
Unthread the hose.
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6. Thread the cap back on the
push the internal back into the
housing until it snaps into place.
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After draining is completed, Wipe down the inside of your spa making sure
your
surface is dry and free from
standing water. We recommend that after
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draining
or
cleaning
your
spa
that
you
put the cover back on. Avoid exposing
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the
acrylic surface to direct sunlight for an extended period of time. Extended
exposure can cause surface fading or cracking, which could void the acrylic
warranty.
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NOTE!
Note: Be sure that hose is on a downward grade to properly drain
spa.
Sec1:36
Spa Operator’s Guide
SPA TERMINOLOGY
Spa Light
Your spa light is designed for safety and is located in the interior wall of
your spa. The on/off switch is located on the topside control panel.
OR
Spa heater
This element is an electric heater housed in a stainless steel tube. It is
thermostatically controlled and equipped with a high-limit temperature
safety shut-off sensor. The high-limit sensor cannot be reset until the
temperature within the heater assembly drops several degrees below
the shut-off temperature of 100˚ (º38 C) (varies by model). Should the
high-limit switch trip repeatedly, contact your dealer or qualified service
representative to diagnose the problem.
XM - PACK
XM
XE - PACK XE
Sec1:37
Spa Operator’s Guide
Gate Valves
SPA TERMINOLOGY
Are installed for shut off/on water supply from heater or pump for service. For
normal spa operation valves should be in the open position (handle extended
is open).
Open
Closed
Main
Pump
MAIN
PUMP
This produces water flow through heater and main jets. Also used for filtration.
Can be controlled as desired by pressing the pump or pump 1 button on your
topside control panel. Refer to quick reference card for filtration frequency and
duration.
SecondaryPUMP
Pump(on
(onselect
select
models)
SECONDARY
models)
This produces water flow through secondary group of jets. Can be controlled
by pressing the pump 2 button on your topside control panel.
Third
Pump
select
models)
THIRD
PUMP
(on(on
select
models)
This produces water flow through third group of jets. This pump will be a high
speed only. Can be controlled by pressing the pump 3 button on your topside
control panel.
Circulation PUMP
Pump (on
(onselect
selectmodels)
models)
CIRCULATION
If equipped, this pump is controlled during filtration and heating only, by
the topside control configuration. Refer to quick reference card for filtration
frequency and duration.
Ozonator(on
(onselect
selectmodels)
models)
OZONATOR
Your ozonator will operate in conjunction with your filtration system and
circulation pump (if applicable). It will deactivate when any other control
function is manually activated and will reactivate after one hour in acitivity. The
ozonator is standard on all spas.
Sec1:38
Spa Operator’s Guide
SPA WATER MAINTENANCE
Cleaning Your Spa Water
You need to keep your spa clean and ready to use. When you enter your spa,
you bring in as much contamination as 50 people would in a normal size
swimming pool. Because your spa is such a small, enclosed environment,
it needs to be a sanitary place. We accomplish this with a simple three step
process:
1) Balance
2) Filtration
3) Sanitation
The water that comes from your tap at home is fine for showers or bathing,
because it is drained immediately after use. In a spa, your water is used for
up to three months. Hot water is a breeding ground for bacteria, so sanitizing
becomes necessary, as well as maintaining a specific mineral balance. Having
that mineral balance in place ensures that the water, which is naturally
corrosive to metal, will not cause damage to the spa equipment.
We recommend weekly water testing.
WARNING!
WARNING: Please be careful with chemicals - damage to the
surface of the spa can occur due to the improper use of chemicals
such as trichlor or chlorine, chemical tablets, acids or spa cleaners.
Do not let undissolved chemicals lie on the surface of the spa.
Damage from chemical misuse is not covered under warranty.
Improper water chemistry balance can damage the spa surfaces
and/or equipment, and is not covered under your warranty.
WARNING!
WARNING: Maintain water chemistry in accordance with
manufacturer’s instructions.
Sec1:39
Spa Operator’s Guide
SPA WATER MAINTENANCE
Water testing
Your spa dealer is equipped to perform a thorough analysis of your spa water.
Take a one liter sample to the store and they will advise you on the products
necessary to properly balance and care for your spa. Unbalanced spa water
can quickly damage your equipment. Your spa dealer will advise you on how
to protect your investment.
WARNING!
Balance
Spa water must have the correct chemical balance. Unbalanced water can
irritate eyes, corrode the equipment, leave mineral deposits, and decrease
the effectiveness of the sanitizer.
Balanced water means establishing proper balance among total alkalinity,
ph, calcium hardness and total dissolved solids.
Sec1:40
Spa Operator’s Guide
SPA WATER MAINTENANCE
Problem
Possible Cause
Total alkalinity in high range.
Cloudy
Water/Haze
Foam
Action
Add alkalinity decreaser (acid).
Target 100.
pH too high or too low.
Sprinkle or pour pH adjuster.
Too little sanitizer in water.
Test and adjust pH & sanitizer to
range.
Fine particles won’t filter out.
Add flocculant to skimmer, run pump,
then remove & clean filters.
Circulation Restricted
Pump sucking air.
Check skimmer basket; clean. Make
sure intakes are open.
Filter dirty.
Hose off filter: check for tears, fiber
breakdown, clogging or collapse: replace.
Filter cycle too short.
Run filter system 24 hours & reclean
and/or run main pump longer each
day.
Total dissolved solids have
reached chemical saturation
point.
Test TDS at dealer. Drain and refill
spa.
White chips scaling off heater:
Calcium level too high.
Drain and inch of water off, add fresh
water. Test and adjust calcium to range.
Add sequestering agent.
Air leaking into filter system.
Find and fix leaks; use a pro if necessary. Raise water level above the skimmer opening.
Detergent in water via soap in Advise spa users to rinse soap off more
swimming suit, or on bathers’ thoroughly in the shower before getting
body and hair.
into spa. Double rinse bathing suits.
May be less effort to drain and refill the
spa.
Discolored
Water
Too little hardness in water.
Add calcium to correct level.
Too much sanitizer in water.
Too much algaecide in water.
Remove some water and add new. Retest. Empty out some water and add
fresh.
If foam is still present.
Squirt defoamer over the water surface.
Green water due to copper get- Add sequestering or chelating agent. If
ting into water: or MPS (monop- MPS and biguanides mix, do a major
ersulfate compound) getting flush.
into biguanides
Too much bromine.
Sec1:41
Leave off cover so bromine dissipates
more quickly.
Spa Operator’s Guide
SPA WATER MAINTENANCE
Problem
Staining
Odor
Possible Cause
Action
Possible algae: yellow-green.
pink, brown, or black.
Treat with algaecide. Worse cases, tetrborates.
Minerals such as copper or iron
making green or brown stains
Add sequestering or chelating agent.
Bromamines or chloramines Shock with non-chlorine oxidizer such
from non-oxidized organic ma- as potassium peroxymonosulfate.
ter.
Moldy dirty cover either inside
or out.
Clean cover both inside and out with
diluted bleach.
WARNING!
Do not leave your water treatment products outside. If subjected
to extreme heat or cold, their effectiveness can be impaired.
KEEP ALL CHEMICALS OUT OF THE REACH OF CHILDREN!
Sec1:42
Spa Operator’s Guide
WINTERIZING YOUR SPA
WARNING!
In areas of the country where the temperatures drop below 32° F
(ºO C), it is important to follow these directions:
When winterizing the spa, we recommend putting RV antifreeze in the
spa and running it before draining the spa.
1) If the spa is not going to be used, drain completely. Be sure all
water is removed. Break or loosen unions at each end of pump to ensure water from pump area is removed. Remove pump freeze plugs
if so equipped. Using a shop vacuum, vacuum all jets thoroughly to
remove any water left over in the plumbing lines.
2) Do not turn unit off with water in the spa. Frozen water may rupture
plumbing. Freeze damage repairs are not covered under warranty.
3) Remove and clean filter cartridge. Store cartridge in a secure place
to prevent freezing. If the spa is going to be used, maintain normal
operating procedures and ensure cover is in place when possible.
NOTE!
Note: Freeze ups or damage caused by freezing are not covered
under warranty!
SPRINGTIME START-UP
If your spa has been winterized, the Manufacturer highly recommends that
you contact an authorized dealer to restart your spa. The following is an
outline of the procedures involved.
•
•
•
•
•
•
•
•
Make sure all o-rings for pumps are in place and undamaged.
Make sure all the fittings that loosened are re-tighten.
Replace all jet fittings, pump drain plugs, hose bib drains, and
bleeder valves.
Fill the spa with water in a normal way,
Run the jets on high for about 15 minutes.
Drain the water.
Put the filters back in.
Refill the system and treat chemically as one would
after a normal water change.
For more information about winterizing your system, or restarting a
winterized system, please contact your local Authorized dealer.
Sec1:43
Spa Operator’s Guide
GENERAL SPA MAINTENANCE
Proper maintenance for your spa cover
1) Use a soft broom to remove accumulation after every snowfall or ice
storm.
2) Splash cool tap water on the hardware to free them if they become
frozen shut. Household lubricating oil will keep the lock free, but
apply carefully because it can damage the cabinet finish.
3) We recommend a good treatment with vinyl conditioner before the
first snow or ice. If possible, treat during the winter too.
4) Monitor your water chemistry. Even if the spa is not used regularly,
improper water chemistry can cause a mildew build-up on the cover.
Clean, PH controlled water will prolong the life of the cover.
5) If mildew is found, remove foam cores from the vinyl encasement.
Mix 1 gallon of water, a teaspoon of mild dish washing soap and a
cup of bleach. With a soft bristle brush, scrub the inside and outside
of the vinyl encasement thoroughly. Take a washcloth and wipe
down each foam core; rinse thoroughly. Place the encasement in
the sun and foam cores in the shade to dry. Once everything is
thoroughly dry, spray the cores and encasement with a mildew
inhibitor. Allow to dry completely, then reassemble. The key here,
of course, is to maintain proper water chemistry to avoid mildew.
6) We suggest rotating the cover every six months to maintain even
wear. Unzip the cover, remove the foam cores, turn over and
reassemble.
Ask Your Dealer About Using A Cover Lifter
PROTECT YOUR COVER!
Sec1:44
Spa Operator’s Guide
GENERAL SPA MAINTENANCE
Proper
maintenance
your
spa
pillows
Proper
Maintenance
Forfor
Your
Spa
Pillows
•
Your spa pillows need to be rinsed periodically to remove any
chemical residue. This should help to eliminate pillows becoming
stiff and discolored.
•
If spa is not to be used for a period of time, pillows should be
removed. Pillow life will be extended.
Proper
maintenance
your
spa
fountain
jets
Proper
Maintenance
Forfor
Your
Spa
Fountain
Jets
•
•
•
•
•
•
In order to keep your fountain jets operating properly,
follow these instructions in sequence:
Turn off fountain jets
Remove outer ring by turning face counter clockwise
Remove internal jet insert with a pair of needle nose pliers.
Clean plastic filter at the back of the jet insert so all holes
are free of debris.
Reinstall jet insert and outer ring.
Please note: We do not recommend the fountain jets be left on when spa
cover is closed, this may damage your spa cover.
Sec1:45
Spa Operator’s Guide
GENERAL XE TOPSIDE CONTROLS
Sec1:46
K-85 / K-92
K-18
in.k450
in.k200
K-45
K-52 / K-93
K-35
K-19
K-8
K-4
K-56
K-94
Spa Operator’s Guide
GENERAL XE/YE-CLASS SPA FUNCTIONS
Pump 1
First Press
Second Press
Third Press
Econo
Sequence
Pump 1
Light
Low
speed* High speed* Off
Indicator
Blink* On solid* Off
Default
Pump 2
Sequence
20 minute time out
Filter
3
Functionally
of
a
long press
Up
Pump 3
4
Pump 4
Down
Long press of 5 seconds
A long press of 5 seconds will enable the Off mode.
This mode allows you to stop all outputs including all
automatic functions such as filter cycle, heat request
and Smart Winter Mode purge for 30 minutes to
perform quick spa maintenance. When the Off mode
is active, the display will toggle between the “OFF”
message, the clock and the water temperature. Press
either, Pump 1 or Pump 2, Blower or Econo key
to restart the system, before the expiration of the 30
minute display.
The spa light will flash a few second before the end
of the 30 minutes to warn you to system is about
to resume its normal operation. When the system
resumes it normal operation, the display shows On for
3 seconds.
• If equipped with 2 speed pump
Pump 1
Light
Econo
Pump 2, 2 spd. First Press
Pump 1
Econo
Pump
2
Sequence
Filter
Light
Indicator
Second Press
Pump 1
Econo
Low speed* High speed* Blink* On solid* 3
Default
Pump 3
ump 2
Up
20 minute time out
Filter
Filter
Pump 2
• If the controller supports Pump
2, 2 speeds.
4
PLEASE
NOTE: Symbol Icons may vary.
3
ump 3
Pump 4
Sec1:47
Up
Down
3
Spa Operator’s Guide
Up
Pump 3
Third Press
Light
Off
Off
Light
GENERAL
SPA FUNCTIONS
Econo XE/YE-CLASS
Pump 1
ht
o
r
o
+
Pump
2, 1 spd.
First Press
Pump 2
Sequence
Filter
Indicator
3
Default
Up
Pump 3
On* N
Second Press
Off* On solid* Off* 20 minute time out
• If equipped with Pump 2.
4
Blower
First Press
Pump 4
Second Press
Down
Sequence
On* Off* Indicator
On solid* Off* Default
20 minute time out
• If equipped with a blower.
Light
Pump 1
Pump 2 and
Blower
SequencePump 2
Light
Indicator
Default
Pump 1
3
Pump 3
Econo
Light
First
Press
Second
Press
Filter2
Pump
Pump 2
Blower
& Blower ON ON only
OnEcono
solid*
Light
On solid*
Third
Press
Fourth
Press
Off
On solid*
Off
Third
Press
Fourth
Press
Up
20 minute
time out
• If equipped with blower.
r
Pump4 2
Filter
n
Pump 3 Pump
and 4
Pump 4
First
Down
Press
n
G
L2
L1
3
Second
Press
SequencePump 3
Up
Pump
3
Pump 3
High Speed Pump 4 ON
Pump4 ON
only
Off
Indicator
On solid*
On solid*
Off
4
On solid*
Default Pump 4 20 Down
minute time out
• If equipped with Pump 3 and 4.
Sec1:48
Spa Operator’s Guide
Pump 1
Light
Econo
GENERAL
XE/YE-CLASS SPA FUNCTIONS
Filter
Pump 2
Increase set
point
First
Press
Second
Press
Holding
Key
3
Light
Econo
Pump 1
Up
Display
Pump
3
4
Limit
Pump
Pump 24
Default
Spa set point
Increase Set Increase Set
Point by 1 ˚F Automatically
by 1 ˚F
N/A
Filter
Down
104 ˚F (40 ˚C) 104 ˚F (40˚C)
95 ˚F (35 ˚C)
3
Indicator
Pump 3
Up
Decrease set
point
First
Press
Second
Press
Holding
Key
4
Pump
4
Down
Display
Spa set point
Decrease Set
Point by 1 ˚F Decrease Set
Automatically
by 1 ˚F
Limit
N/A
59 ˚F (15˚C)
Default
95 ˚F (35 ˚C)
59 ˚F (15 ˚C)
Indicator
Light
Light
Econo
Sequence
First
Press
Pump 1
Indicator
Filter
Default
On
Econo
Second
Press
Light
On solid Pump 2
Functionality 3
of a long press
Pump 3
Up
Filter
2 hour time-out
Off
Pump 2
Duration
Down
Sec1:49
Pump 4
Econo
Light
Filter
3
Press to hold LIGHT key
to acces filter menu
Light
Pump 1
Econo
Up
(up/downPump
keys1 modify
values.)
Pump 3
Up
If none of
these keys available.
4
Off
Pump 1
Econo
4
Filter
Filter
Press LIGHT
displaynext
parameter,
Pump 2system
Pump 2key to
Pump 4
Down
Down
will reset after last parameter.
Spa Operator’s
Guide
3
Pump 3
Up
3
Pump 3
Up
Lig
GENERAL XE/YE-CLASS SPA FUNCTIONS
Light
First
Press
Light
o
Light
Econo
Parameter
mp 1
Pump 1
Filter Cycle
Duration
Filter
rp 2
Filter Cycle
Frequency
3
Temperature
Up
Unit
p3
4
Second
Press
Light
Econo
Display
Fd xx
Pump 2
3
Pump 3
Filter
Value of x
2 to 10
FF xx
0 to 23
F
˚F or ˚C
Up
Water Temperature Regulation
p4
4
Down
FunctionalityPump 4
n
Pump 1
Econo
Indicator
Pump 2
Filter
Up
Filter
Pump 2
Icon flashes
when takig water temperature
reading.
Pump 3
Up
4
4
Pump 4
The “heater” indicator lights up when the heater is
on.
3
3
Pump 3
Light
In aDown
regulation cycle, the system first generates
water flow through the heater housing and the
plumbing, in order to ensure accurate water
temperature readings as well as avoiding heater
activiation in dry conditions. After verifying pump
activation and taking a water temperature reading
if required, the system automatically turns the
Light temperature
Econo
heater onPump
to reach
maintain water
1 and
at Set Point.
Down
Sec1:50
Pump 4
Down
Spa Operator’s Guide
3
p
Pump 1
GENERAL
FUNCTIONS
Light
EconoSPA
Light XE/YE-CLASS
Pump 1
Econo
Filter (Purge)
r
4
Pump 4
wn
o
Up
Pump 3
Down
2
PressPump
hold
the filter switch iuntil the Clock icon
lights up (about 5 second), 1st parameter will
appear (Up/Down keys modify values)
3
3
Up
Pump 3Duration
Up
Press
filter
Pump
3 key to display next arameter, system
Filter
will reset afte last parameter.
Pump 2
Parameter
4
3
Pump 4Time Down
(Hour)
FF xx0-4
PF xx
Light
Econo
Economy
Activation
Ep xx
Pump 2
Economy Mode
start time
ES xx
Economy Mode
Duration Pump
3 1
Pump
Ed xx0-24
Light
Econo
Pump 1Temperature
Unit
Pump 1
Smart Winter
Mode
Pump
1
0 = Off 1 = On
Filter
3
Pump 2
0 - 12 (AM / PM)
Fd xx0-12
Filter or Purge
Cycle Freguency
Light
Pump 1
wn
oo to 12 (AM / FM) hour
Down
Filter Cycle
duration
p
Pump 4
Down
xx:30
FS xx
PS xx
4
Pump 4
ter
Value of x
01:xx00-59 minute
Filter or Purge
Cycle start time
n
Display
4
Up
Pump 3
Time (Minutes)
ono
Light
Filter
Econo
Light
Pump 1
Filter
Pump 2Functionality
Up
0-12 (AM / PM)
Light
Econo
Pump 1
Light
Econo
F
Light
Econo
F or 1C
Pump
Pump 4
Econo
Pump 2
Functionality
Filter
Down
Light
Indicator
Pump
2
Up
Sec1:51
3
4
3
Light
Filter
Econo
Pump 2
Pump 1
Filter
Turn Pump
pumps
onFilter
when ambient temperature is
2
below
6˚C
Filter
Pump 2(every 2Filter
Pumps activate for 1-minute
hrs or less)
3
3
Pump 3
Light
Econo
4
Pump 2
Duration
3
Econo
Pump 1
or
Up
Filter
Pump 3
Pump 3
Up
Pump 3
3
or
Pump 2
Up
Spa Operator’s Guide
3
4
4
3
Filter
Pump 3
Up
Up
Pump 3
4
Light
GENERAL XE/YE-CLASS SPA FUNCTIONS
Economy
First Press
Light
Econo
Light
Pump 1
Econo
Pump 1
Light
Econo
Pump Functionality
1
o
Filter
Sequence
r
Pump 2 Filter
Pump 2
Filter 2
Pump
Display
Up
3
3
3
Pump 3 Up
Pump 3
Up 3
Pump
Light
On
Off
Filter
Display the
toggle between
Eco and
Up water
temperature
noE for 3
seconds
4
4
4
Light
Pump41
Pump
Pump 4
Down
Pump 4Functionality
Down
Light
ono
rPump 1
Econo
Light
Pump 2
ter
3
Pump 2
Filter
Pump 3
p
3
nPump 3
wn
Econo
Light
When Economy mode is set, the pack regulates
the water temperature 20 ˚F (11 ˚C) below actual
set point.
On/Off
Down
o
n
Second Press
4
Up
Pump 4
Econo
Light
Down
Depending
on the spa manufacturer, this key may
have different function: On/Off, Standby mode or
quick enable of the Economy mode.
On/Off Mode: This mode allows you to stop all
outputs
Filter including all automatic functions such
as filter cycle, heat request and smart winter
mode purge for 30 minutes to perform quick spa
maintenance.
Standby Mode: The mode allows you to stop all
outputs
Up and automatic functions with the exception
of the heat request for 30 minutes.
Manual Economy Mode: This mode aloows you
to save some ebergy by regulating the water
temperature 20 ˚F (11 ˚C) below the actual set
point.
Down
On/Off
First
Press
Short
Press
Display
Off
Temperature
of water
4
Pump 4
Down
Sec1:52
Spa Operator’s Guide
Long
Press
3-6 sec.
Standby
p
3
Pump 3
wn
Up
GENERAL
XE/YE-CLASS SPA FUNCTIONS
On/Off
Cont.
Short
Press
Display
Temperature
of water
4
Pump 4
Down
Sec1:53
Long
Press
6-9 sec.
Display
will toggle
between Eco
and water
Temperature
Spa Operator’s Guide
Short Press
noE for 3
seconds
GENERAL XE/YE-CLASS TOPSIDE
DIAGNOSTIC MESSAGE
An Internal hardware error has been detected in in.xe.
• Restart the spa pack and start and stop all
pumps and blower.
• If error reappears, replace in.xe spa pack.
Water temperature at the heater has reached 119˚F.
DO NOT ENTER SPA WATER!!!
• Restart the spa pack.
• If error persists, measure the temperature with a digital
thermometer and compare. Its reading with temp. on the
display. Make sure the temp. reading is lower than 119˚F.
• If problem persists, replace pack.
Temperature inside the spa skirt is too high, causing the internal
temperature in the in.xe to increase above normal limits.
• Remove spa skirt and let system cool down, until the
error clears.
The system did not detect any water flow while the main pump
was running.
• Make sure valves are open and that water level is
high enough.
• Check and remove anything obstructing the filter.
• Make sure there are no air locks or that no object
obstructs the passage of the water in the heater channel.
Pumps may make strange noises. Follow air lock
procedure to clear them.
The Prr error message indicates a problem with regulation probe.
The system is constantly verifying if temperature probe reading
is within normal limits.
• Verify if regulation probe located above the heater is
properly connected.
• Replace in.xe heater is problem persists.
Water temperature in the spa has reached 108˚F.
Sec1:54
DO NOT ENTER SPA WATER!!!
• Measure the temperature with a digital thermometer
and compare its reading with temp on the display. If temp
reading is different, replace heater.
• Remove spa cover and let spa cool down.
• Add cold water and lower filter cycles.
• If problem persists replace pack.
Spa Operator’s Guide
GENERAL XM2 CONTROL TOPSIDE
Operation Mode Menu Title
AM/PM (˚F/˚C)
Light icons
Information
display
Time, Temperature &
Message Digits
Pump Icons
Progress
bar icon
Status icon
“Soft” Key
1, 2, 3, 4
Service icon
lock icon
“Ok” Key
“Plus” Key
increases
parameter setting
“Mode” Key
select models
of operation;
Spa, Audio,
optional
“Right” Key
Multifunction
key
Sec1:55
“Next” Key
“Left” Multifunction Key
goes to menu
goes back to previous
“Minus” Key
page
parameter setting or
decreases
increase parameter
parameter setting
value
Spa Operator’s Guide
GENERAL XM2 MAIN SPA FUNCTIONS
Water Temperature
This menu allows control of all pumps, blower
and spa light, as well as the activation of the
Economy and Standby modes. Every time a
device is on, its animated icon is displayed.
All pump activity can be stoppped at once by
activating the Standby mode.
Press Mode Key to display yje mode Selection
window.
Select Spa to view spa menu.
Water temperature setting
• Press Plus/Minus ky to select water temperature setting.
• Press OK key or wait 5 seconds to confirm new setting.
The “Set Point” prompt indicates the desired temperature
NOT the current temperature
Sec1:56
Spa Operator’s Guide
GENERAL XM2 MAIN SPA FUNCTIONS
Starting Light , Pumps and Blower
Starting Light
• Select Light kepy to turn Light on.
• Select Light key repeatedly to control Light
intensity. A final selection tuns the Light off.
(120 minutes built-in timer)
Starting Pump 1
• Select Pump 1 to turn Pump 1 on.
• Select Pump 1 repeatedly to control Pump
1 speeds.
(20 minutes built-in timer)
Starting Pump 2
• Select Pump 2 to turn Pump 2 on.
• Select Pump 2 repeatedly to control Pump
2 speeds.
(20 minutes built-in timer)
Starting Pump 3
• Select Pump 3 to turn Pump 3 on.
• Select Pump 3 once to control Pump
3 off.
(20 minutes built-in timer)
Next Menu Page
• Press Next key to display the Next page in
the spa menu.
(Goes to Blower option)
Starting Blower
• Select Blower to turn Blower on.
• Select Blower once more to turn Blower off.
(20 minutes built-in timer)
Sec1:57
Spa Operator’s Guide
GENERAL XM2 MAIN SPA FUNCTIONS
Starting Economy Mode, Standby Mode, Display time
Turning Economy On
Lowers the temperature set point of the spa by
20 ˚F (11 ˚C).
• Select Economy to activate the
Economy mode.
• Select Economy again to override Economy
programming (see spa setup section)
Stand By Mode
Stops all pumps at the same time by a simple
click of a button!
• Select Standby to activate this mode.
• Select Standby to again to resume normal
operations.
System automatically returns to Normal mode
after a certain period of time, unless the
Standby mode ha been reactivated. Spa light
will flash for a few seconds before the exit of
Standby mode and restart the pumps. The
“Standby” message is also displayed during
Standby mode.
*Pump will stay turned on if there is a request
of more heat.
Displaying Time
• Press Ok key to display the time.
• Press Ok key a second tim to go back to
water temperature display.
Viewing Active Progress Bars
A progress bar is a visual indicator of the time
remaining before a device is turned off. Only
one bar is displayed at a tme.
• Use Left or Right keys to visualize the
progress bar of each activated device.
Sec1:58
Spa Operator’s Guide
GENERAL XM2 PROG. SPA FUNCTIONS
Programming - Filter Cycles
Programming Spa System
To program the filter cycle, you must enter these
parameters; start time, duration and frequency.
During a filter cycle, pumps run for one pump 1
runs for the programmed number of hours.
• Press Mode key
• Select options mode
• Select Spa sub-menu
• Select filter option
Setting Filter Cycles Start Time
The display will show the starting hour
previsously set.
• Use (+) or (-) key to select hour setting.
• Use Right key to set minutes
• Use (+) or (-) key to change minutes.
• Select Next arrow on screen menu to
go to the next parameter; filter cycle duration.
Setting Cycle Duration
Here we set a value for the filter cycle duration,
in hours and minutes.
• Use (+) or (-) key to set hour setting.
• Use Right key to set minutes
• Use (+) or (-) key to change minutes.
• Select Next arrow on screen menu to
save changes and go to the next parameter;
filter cycle frequency.
Setting Filter Cycle Frequency
Here we set the number of filtering cycles that
the system will prefrom perday.
• Use (+) or (-) key to select frequency setting.
• Select enter option on screem menu to
save changes and go to back to spa options
main menu.
Sec1:59
Spa Operator’s Guide
GENERAL XM2 PROG. SPA FUNCTIONS
Programming - Economy Mode
Setting Economy Mode*
• Select Economy
Setting Economy Status
• Use (+) key to enable the economy mode,
the display will show On.
• Use (-) key to disable econmy mode,
the display will show Off.
Setting Economy Start Time
• Select Next arrow on screen menu to save
changes and go to economy cycle start hour.
• Use (+) or (-) key to set hour setting.
• Use Left key to access minutes option.
• Use (+) or (-) key to set minutes.
• Select Next arrow on screen menu to save
charges and go to the next parametere stop
economy.
Setting Economy Stop Time
• Use (+) or (-) key to set hour setting.
• Use Left key to access minutes option.
• Use (+) or (-) key to set minutes.
• Select Enter option on screen menu to
save changes and go to back to spa options
menu.
Sec1:60
Spa Operator’s Guide
GENERAL XM2 PROG. SPA FUNCTIONS
Programming - Reminders
Setting Maintenance Reminder Prompts
This menu allow you to activate / deactivate
or simpy reset the maintenance reminder
prompts.
• Select Reminder option
Turning Reminders on/off*
• Use (=) or (-) o activate or deactivate
Sec1:61
Spa Operator’s Guide
Sec1:62
Spa Operator’s Guide
G
L2
N
L1
GENERAL XM2 TOPSIDE CONTROLS TERMS
+
+
+
Starting Light
• Select light key to turn lights on.
• Select light key again lights off.
(120 minute built-in timer)
Starting Pump 1
• Select pump 1 to turn pump 1 on.
• Select pump 1 once more to turn pump 1 off.
(20 minute built-in timer)
Starting pump 2
• Select pump 2 to turn pump 2 on.
• Select pump 2 once more to turn pump 2 off.
(20 Minute built-in timer)
Starting pump 3
• Select pump 3 to turn pump 3 on.
• Select pump 3 once more to turn pump 3 off.
(20 Minute built-in timer)
Next menu page
• Press next key to display the nest page in the spa menu.
Starting blower
• Select blower to turn blower on.
• Select blower once more to turn blower off.
(20 Minute built-in timer)
Turning economy on
Lowers the temperature set point of the spa by 20˚f (11˚c)
• Select economy to activate the economy mode.
• Select economy again to override economy programming
Standby mode
Stops all pumps at the same time by a simple click
Of a button!
• Select standby to activate this mode.
• Select standby to again to resume normal operations.
Sec1:63
Spa Operator’s Guide
G
L2
N
L1
GENERAL XM2 PACK DISPLAY
DIAGNOSTIC MESSAGE
A hardware error was detected in the in.xm pack
Reset the spa pack by shutting the breaker off then on again, manually
change the status of all the pumps and accessories. If the problem
still persists, replace in.xm pack.
The InXm’s internal temperature is too high
Remove spa skirt and let system cool down. A system reset may be
required to clear error.
The Input voltage is too low
Was this error present since 1st power-up of the in.xm? If so, check
the input terminal connections to make sure they are correctly wired
and tight. Otherwise have a certified electrical verify the power line
quality.
Fuse #1 is blown
Replace the blown fuse with an identically rated fuse.
Fuse #2 is blown
Replace the blown fuse with an identically rated fuse.
Fuse #3 is blown
Replace the blown fuse with an identically rated fuse.
A hardware error was detected in the in.therm.
Restart the spa pack. Make sure the heater restarts by changing the
set point. If problem still persists, replace in.therm
The error occurs if the in.therm is trying to heat water, but does
not detect any temperature rise.
Make sure the in.therm power cord is correctly inserted and sealed in
the in.xm. Restart the system. The system will perform a flow check. If
the error code appears before any temperature is displayed, replace
in the in.therm.
Occurs when a “no flo” condition is detected by the in.therm.
Make sure that the pump associated to the heater (pump #1 or
Circulation Pump) is running. Check and clean filters. Make sure
water valves are open. Make sure there is no air lock condition or any
object obstructs passage of water within the in.therm.
Sec1:64
This code occurs when a communications problem exists
between the in.xm and in.therm.
Make sure remote heater cable is correctly connected; then reset
system. If condition persists, visually verify male connector pins to
make sure they are not bent. If the above does not solve problem,
either in.xm or in.therm may need to be replaced.
Spa Operator’s Guide
GENERAL XM2 PACK DISPLAY
DIAGNOSTIC MESSAGE
The high limit circuit is tripped. Usually, the kinetic heating
protection or the current monitoring circuitry will shut down the
heater before the error can occur.
Add cold water to spa and let heater cool down. Reset spa pack
using current breaker.
Temperature probe defective.
This error clears itself when the error condition is no longer present.
Reset the breaker if the error is still there; replace the In.therm
The ID number of the in.therm vs the In.xm is wrong (CE/UL)
There is a CE In.Therm connected to a UL In.xm or vice versa.
Change the In.Therm or In.Xm to the appropriate version.
For all the above, the system has not detected a current change
when turning on or off the device.
Make sure the device is correctly connected and plug is sealed. If
possible, manually change the output status (on/off) of the device
and cycle through all possible states (i.e low and high speeds). Reset
spa pack. If error does not clear, problem is probably with the device
and will need to be serviced.
This is not an error message
A solid Sc means the system is scanning all the output to learn the
current draw of every accessory connected.
A scan error was detected
Every time a low-level option is changed, the system must “learn” the
currents associated to each output/load. During this learning process,
the device(s) connected to OUT8 (direct output, no relay) must be
disconnected (or off). If, not the system will report this code. Once the
load is correctly disconnected, the breaker has to be reset then the
user needs to restart the learning process by selecting the low level
configuration and set the breaker. Once the learning if finished, the
accessories connected to OUT8 may be reconnected.
This is not an error message
The breaker size selected is lower than the total current of each
output. The In.xm will manage the current accordingly.
Sec1:65
Spa Operator’s Guide
Sec1:66
Spa Operator’s Guide
TROUBLE SHOOTING GUIDE
No heat or heat too low
Probable Cause #1 ............. Dirty filter.
Action ................................. Remove filter cartridge and clean.
Probable Cause #2 ............. Breaker at house off.
Action ................................. Reset breaker at house. Breaker can appear to
be on and one pole can be off. Turn breaker OFF
then ON twice.
Probable Cause #3 ............. Pump not primed.
Action ................................. Refer to the section of this manual on pump priming.
Probable Cause #4 ............. Improper line voltage.
Action ................................. Have a licensed electrician check the line voltage.
Spa Lights won’t come on
Probable Cause #1.............. Light bulb burned out.
Action.................................. Replace bulb (non-warranty).
Probable Cause #2.............. Dirty connection.
Action.................................. Check to see if there is anything covering the
connection on the housing that holds the light bulb.
Pump will not prime
Probable Cause #1.............. No water in pump.
Action.................................. Make sure water level in spa is correct.
Probable Cause #2.............. Closed gate valves or blocked lines.
Action.................................. Open all gate valves. Check suction for blockage.
Probable Cause #3.............. Pump surges, jets lose and gain power, loose
union or drain plug.
Action.................................. Check union on front or nose of pump to ensure
tightness. Check drain plugs to ensure tightness.
Jet(s) won’t come on
Probable Cause #1.............. Pump not primed.
Action.................................. Refer to the section of this manual on pump priming.
Probable Cause #2.............. Gates valves closed.
Action.................................. Check to see if gate valves are in the correct
position. Check to see that pump is plugged in.
Probable Cause #3.............. Water diverter valve not adjusted correctly.
Action.................................. Turn water diverter Valve until desired water flow
is obtained.
Probably Cause #4.............. Individual jet is closed.
Action.................................. Turn the outer jet housing clockwise to turn jet on.
Low water flow
Probable Cause #1.............. Dirty Filter.
Action.................................. Remove filter cartridge and clean.
Probable Cause #2.............. Closed gate valves or blocked lines.
Action.................................. Open all gate valves.
Probable Cause #3.............. Low voltage or incorrect voltage.
Action.................................. Have a licensed electrician check the line voltage.
Sec1:67
Spa Operator’s Guide
TROUBLE SHOOTING GUIDE (CONT.)
Spa is leaking
Probable Cause #1.............. Loose connection.
Action.................................. Hand tighten all disconnects and fittings.
Check joints and unions.
Motor does not run
Probable Cause #1.............. No power to motor.
Action.................................. Check power switches and circuit breakers.
Check motor plug where plugged into control box.
Probable Cause #2.............. Pump jammed from foreign matter in impeller.
Action.................................. Call dealer for recommended action.
Probable Cause #3.............. Motor overheats on hot days while filtering.
Action.................................. Reprogram your controls to cycle during the
coolest parts of the day and on shorter cycles.
(see programming instructions).
Motor runs hot
Probable Cause #1.............. Pump ran dry.
Action.................................. Call dealer for recommended action.
Probable Cause #2.............. Restricted suction lines.
Action.................................. Make sure all valves are open/clear suction of debris.
Probable Cause #3.............. Improper ventilation
Action.................................. Insure that vents on side of spa are free and clear
of any debris or landscaping. Spa should also be
located an adequate distance from any walls or
fencing for good ventilation.
Stereo Issues..................... Please refer to manual (provided)
TV issues............................ Please refer to manual (provided)
NOTE!
Note: These motors will feel hot to the touch. This is normal.
The Overheat Sensor will turn the motor off if there is an overload or high temperature problem.
Sec1:68
Spa Operator’s Guide
NOTES
Sec1:69
Spa Operator’s Guide
NOTES
Sec1:70
Spa Operator’s Guide
Limited Warranty Summary
Please refer to the warranty card included with your product for complete warranty
information. In order to receive prompt warranty service, you must register your
spa - ask your dealer about registering. Spa provides a limited warranty to our
customers. It applies to the spa structure, surface, plumbing, pumps, heater,
blower, and controls. The limited warranty does not cover damage resulting
from improper maintenance, improper installation, misuse, abuse, accident, fire,
normal acts of God, wear and tear, or improper water maintenance. Unauthorized
modifications of the spa may void the warranty. Replacement costs associated
with transportation, removal, and reinstallation are the sole responsibility of the
spa owner.
Dynasty Spas reserves the right to make changes in design or material of its
products at any time without incurring liability. This limited warranty applies to the
first retail purchaser and terminates upon any transfer of ownership.
Disclaimer:
The information in this manual is accurate to the best of Dynasty Spas. However,
Dynasty Spas, Inc. assumes no responsibility for errors or omissions. Nor is any
liability assumed for damages resulting from use of the information contained
herein.
At the time of print, this manual is accurate in its information. Dynasty Spas reserves the
right to change to improve its product without prior notice. To check on updated or for other
informaion, please visit www.dynastyspas.com and follow the links to the owners club section.
Safety Sign
The safety sign enclosed with your owner’s manual packet should be permanently
installed where visible to all users of the spa. It is very important that you, as a spa
owner, review the important safety instructions and warnings before you operate
your spa. It is equally important that you instruct all users, even occasional ones,
as to the warnings associated with spa use. You may obtain additional signs by
contacting:
Dynasty Spas
101 Dynasty Way
Athens, TN 37303
866-396-7727
Sec1:71
©Dynasty Spas, Inc. Dynasty Spas reserves the right to change product selections and/
or make product modifications without notice.
Your Dynasty Spas Dealer/Contractor is an independent business person and not an
agent or employee of Dynasty Spas or any of its subsidiaries. Neither Dynasty Spas
nor its subsidiaries accept any responsibility for any representations, statements or
contracts made by any Spa Dealer/Contractor.
Spa Operator’s Guide
Sec1:72
Spa Operator’s Guide
Sec1:73
Spa Operator’s Guide
All rights reserved. Spas reserves the right to make product modifications and enhancements.
Installer
Company:
Address:
Phone:
Warranty Submission Date:
PLEASE ASK YOUR DEALER ABOUT REGISTERING
YOUR WARRANTY
Model:
Serial Number:
Equipment Pack:
Color:
Date of Delivery:
Spa Manufacturer
1815 Milton Rd.
Athens, TN 37303
Sec1:74
Spa Operator’s Guide