Custodial Operations Green Cleaning Technical Training Manual

Custodial Operations
Green Cleaning
Technical Training
Manual
Submitted by: Jim Sheffer, SIPC Consultant
GREEN CLEANING
Green Cleaning is the strategy of designing
entire custodial operations based upon an
assessment of spaces, products and work
practices to maximize cleanliness both in terms
of dirt and germs, while at the same time
reducing consumption of natural resources and
unnecessary hazardous cleaning chemical
exposures to students, staff and visitors.
2
Table of Contents
Page
I.
II.
Glossary of Terms &
Acronyms………..........................................
Standard Operating Procedures (SOPS)…..
5
6
A. Auditoriums..........................................................
7
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
B. Classrooms..........................................................
9
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
C. Offices..................................................................
11
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
D. Hallways and Entryways………………….............
13
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
E. Restrooms and Showers.....................................
16
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
II. Specialized Area.........................................
20
A. Gymnasiums........................................................
21
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
B. Utility Rooms………………................................
23
1. Equipment, Materials and Chemicals
2. Methods
3. Area Inspection
3
III.
Cleaning Procedures
Specific Instructions……….………….
A. Carpet Care ...................................... ………
B. Carpet & Upholstery Spot/Stain Remover
C. Chalkboard / Whiteboard Cleaning ...........
D. Drinking Fountain Cleaning.......................
E. Dust Mops ..................................................
F. Hand Dusters ..............................................
G. High Speed Floor Buffing ..........................
H. Glass Cleaning ..........................................
I. Hard Scrubbing, Stripping
and Refinishing Floors ...............................
J. Vacuum Care and Maintenance .................
K. Wall Washing and Spot Cleaning..............
L. Wet Mopping ..............................................
M. Measurement/Dilution Chart .....................
25
26
27
28
29
30
30
31
32
33
38
39
40
41
IV. Equipment Operation/Care/Maintenance .
42
A. Carpet Vacuums .........................................
B. Carpet Extractors .......................................
C. Floor Scrubbing Machine ..........................
D. Automatic Scrubbing Machine ..................
E. Floor Pad Guide – Low Speed…………….
F. High Speed Burnish Machine……………...
G. Floor Pad Guide – High Speed…………….
H. Wet/Dry Vacuum .........................................
I. Kaivac Machine………………………………
J. Propane Burnisher…………………………. .
43
44
46
47
48
49
50
51
52
53
V. Safety ...........................................................
56
VII. Things to Remember............................... ..
57
• VIII. Signature Page..........................................
59
4
Glossary of Terms & Acronyms
BBVsCleaning CRI Dba Disinfectant -
Disinfecting –
EPAEPCP -
EPP GS HVAC Infectious Agent IPHEC IPM MSDS OSHA pH Scale –
PPE Sanitizer -
SOP Sanitizing Vulnerable
Populations -
Viruses some people carry in their blood which may cause
severe disease (i.e. hepatitis, MRSA, HIV, etc.)
removal of unwanted soil or contaminant
Carpet and Rug Institute
Unit used to measure intensity of sound; decibel level
any chemical agent used chiefly on hard surfaces to
destroy or inhibit the growth of harmful organisms;
classified as pesticides by E.P.A.
total elimination of most pathogenic organisms from an
object
Environmental Protection Agency
Environmentally Preferred Cleaning Plan; describes
method by which a facility is cleaned effectively while
protecting human health and the environment
Environmentally Preferred Purchasing
Green Seal
Heat, Ventilation, and Air Conditioning
germs (microbes); common types include bacteria, viruses
and fungi
Illinois Public Higher Education Cooperative
Integrated Pest Management
Material Safety Data Sheet
Occupational Safety and Health Administration
scale measures how acidic or base (alkaline) a solution is.
The range of pH scale is from 0 to 14 from very acidic to
very alkaline.
Personal Protective Equipment
a substance or preparation for killing germs; designed for
use especially on food processing equipment & eating
areas (i.e. dining halls, cafeteria tables, breakrooms, etc.)
Standard Operating Procedure
removal of 99% of targeted microbes from an object
Persons in facility acutely at risk (i.e. pregnant women,
asthmatics, etc.)
5
Standard Operating
Procedures (SOPs)
This section covers the methods you should use and
materials you will need for daily cleaning of an auditorium,
classroom, restroom, hallway, stairwell, lobby, offices, and
entryways.
6
Auditoriums
Equipment and Materials
Vacuum
Hand Duster
Sponge
Liners
Dust Mop
Dry Mop for Floor Tile
Wet Mop for Spills
Chemicals
All Purpose Cleaner
Carpet Spot Remover/Upholstery Cleaner
Chewing Gum Remover
7
How to Clean an Auditorium
Debris or Trash
1) Pick up all trash, empty the trash barrel, and replace the liner if necessary.
2) Empty the pencil sharpener contents into trash barrel.
3) Recycle Can
Dusting
1) Use the vacuum to remove all dust from the stage.
2) Use hand duster to remove spider webs and dust from corners, walls and desk
tops.
Washing Walls and Removing Scum
Remove all dirt, smudges, and graffiti from all walls and desktops.
a) Wet the sponge and wring it out.
b) Apply the scum remover or all purpose cleaner to the wall or desktop.
c) Wipe off desktop or walls to remove all writing, scum, or smudges.
Vacuuming/Dry Mopping
1) Vacuum carpet with the upright or back pack vacuum cleaner. To remove
spots apply carpet spot remover. For further instructions see page (27).
2) Use the chewing gum remover to remove chewing gum from the
carpet.
3) Use dry mop on all tile floors.
4) Mop with approved floor cleaner.
5) Sanitize hand rails and arm rests.
Inspect Area
NOTES:
* Report all damage or things that need repair to your immediate
supervisor.
* Check all lights and report all lights that are out.
* Turn off lights when you are finished.
* Most auditoriums have cloth seating which often get stains or gum on them,
use same cleaning methods as used on carpets.
8
Classrooms
Equipment and Materials
Vacuum
35 quart Bucket and Wringer
Sponge
Dust Mop
Green Wet Mop
Counter Brush/Dust Pan/Broom
Duster
Trash Liners
Chalkboard Pad/Erasers
Whiteboard Pad/Erasers
Cart/Trash Container
Razor Blade Scraper
Putty Knife
Chemicals
Neutral pH Cleaner
Chewing Gum Remover
Carpet Spot Remover
All Purpose Cleaner
Whiteboard Cleaner
9
How to Clean a Classroom
Chalkboard / Whiteboard
Erase daily and remove all marks (per Teacher/school expectations).
For further instructions see page (28).
Debris and Trash
1)
2)
3)
4)
Pick up all debris and put it into the cart trash barrel
Empty the pencil sharpener contents into the trash barrel.
Dump the trash in the barrel and replace the liner if necessary.
Never reach into the trash liner to remove garbage.
Washing Walls and Removing Scum
1) Clean all desk tops, remove all writing using the all purpose cleaner.
2) Check all walls for smudges and marks. For further instructions see page
(47).
Dusting
1) Dust all surfaces - such as the window sills, door corners, etc
Note: Special care should be given around all electronic devices.
2) Dust mop the hard surface floors and vacuum the carpets
3) Close and lock any open windows.
Floor Care
1) Mop the hard surface floor using the edge of the mop to take up scuff
marks or mop them.
2) Rinse out the mop and bucket when you are finished.
NOTE: DO NOT ATTACH A GREEN SCOURING PAD TO THE
MOP BECAUSE THIS WILL REMOVE THE FLOOR’S FINISH.
Dispensers
1) Fill
2) Sanitize
Sanitizing – Seasonally Required
Mist frequently touched hard surfaces with Sanitizer.
Inspect Area
NOTES:
*
*
*
*
Report all damage or things that need repair to your immediate supervisor.
Check all lights and report all lights that are out.
Turn off lights when you are finished.
Tennis balls can be used to remove scuffmarks by attaching the ball to the
end of a wooden handle.
10
Offices
Equipment and Materials
Vacuum
Dust Mop
Wet Mop
35 Quart Bucket and Wringer
Duster
Counter Brush/Dust Pan
Trash Liners
Sponges
Cart/Trash Container
Chemicals
All Purpose Cleaner
Furniture Polish
Neutral pH Cleaner
Whiteboard Cleaner
11
How to Clean an Office
NOTE: For SECURITY reasons only clean one office at a time.
NOTE: Knock on all office doors before entering.
Debris and Trash
1) Dump all trash into the cart trash barrel. Trash is considered
anything in the garbage can. If there is a question as to whether
something outside the waste container should be discarded,
do not throw it away. Contact your supervisor immediately.
2) Dust the desktop, only if the desk is cleared (nothing on the desktop).
3) Empty pencil sharpener contents into the cart trash barrel.
4) Never reach into the trash bag to remove garbage.
Removing Scum
Clean walls and doors, using the all-purpose cleaner.
Dusting
Dust the door and all ledges, vents and furniture, but do not move
anything.
Note: Special care should be given around all electronic devices.
Vacuuming
1) Use the vacuum on carpeted floors.
2) Mop the floor using a wet mop if necessary.
3) Raise the desk chair and clean under the mat periodically.
Sanitizing – Seasonally Required
Mist frequently touched hard surfaces with Sanitizer.
Inspect Area
NOTES:
*
*
*
*
Report all damage or things that need repair to your immediate supervisor.
As you leave the office, make sure that the door is locked and secure.
Check all lights and report all lights that are out.
Turn off all lights when you are finished.
12
Hallways and Entryways
Equipment and Materials
35 quart Bucket and Wringer
General Purpose Mop
Dust Mop
Duster
Upright Vacuum/Canister
Sponge
Putty Knife
Razor Blade Scraper
Paper Towels
Broom
Dust Pan
* Snow Shovel (seasonal)
* Ice Melt (seasonal)
Wet Floor Signs
Auto Scrubber
Gloves
Chemicals
Neutral pH Cleaner
Glass Cleaner
All Purpose Cleaner
Cleansers
Chewing Gum Remover
Cleaner/EPA Registered Disinfectant
13
How to Clean a Hallway
Debris and Trash
1) Pick up all debris/trash and empty into the cart trash barrel.
2) Empty all trash containers and replace the liners if necessary.
3) Never reach into the trash bag to remove garbage.
Dusting
1) Dust the door and all ledges, picture frames and vents when
necessary.
2) Use the 48 inch or 60 inch dust mop to dust the halls.
3) Run dust mop under all runners.
Removing Scum and Chewing Gum
1) Then scrape the gum up using razor blade scraper or a putty knife.
2) Clean all hand plates and kick plates using the all purpose cleaner.
Drinking Fountain
Clean and disinfect all drinking fountains, sparingly apply cleanser when
necessary. Maintain proper dwell time of 10 minutes for all disinfecting
operations. For further instructions see page (29).
Vacuuming
Vacuum runners.
Mopping
1) When mopping halls edge first then mop the area. When using
standard mop system mop in a figure eight motion.
2) Use green pad on mop for scuffs.
3) In winter use neutralizer for salt.
Glass Cleaning
Clean all glass surfaces using a spray bottle and glass cleaner. For
further instructions see page (32).
Mats
Clean Weekly
Inspect Area
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
* Check all lights and EXIT signs, report to Head Custodian.
* Turn off all lights when you are finished if area is cleaned at night.
* Tennis Balls can be used to remove scuffmarks.
* Only approved doorstops can be used at the bottom of the door to prop
doors open.
14
How to Clean an Outside Entryway
Debris and Trash
1) Keep all outside entryways free of debris (trash).
2) Use the push-broom or the straight broom to remove all dirt and trash
from in front of all entryways.
Inspect Area
NOTES:
* Replace EXIT lights as needed and report all ceiling lights that are out to Head
Custodian.
* Report all damage or things that need repair to your Head Custodian.
15
Restrooms and Showers
Equipment and Materials
35 Quart Restroom Bucket and Wringer
Broom
Duster
Toilet Paper
Paper Towels
Sanitary Bags
Toilet Brush/Johnny Mop
Restroom Mop
Trash Liner
Plunger
Dust Mop
Sponges
Hand Soap
Cart/Trash Container
One cut out gallon container marked “toilets”
Doodle Bug
Scrub Pad
Spray Gun/Hose – Kaivac Unit
Note:
bucket/wringer, broom, duster, mops and plunger should be clearly identified
for “restroom use only”.
PERSONAL PROTECTION EQUIPMENT (PPE)
Rubber Gloves
Safety Glasses
Chemicals
Cleanser
Scum Remover/EPA Registered Disinfectant
Glass Cleaner
Hard Water Stain Remover
Mildew Cleaner
16
How to Clean a Restroom
NOTES:
- Restrooms must be done daily.
- Always perform restroom cleaning utilizing appropriate personal protection
equipment (PPE) (i.e. rubber gloves and safety glasses)
- Always use chemical proportion system to dilute chemical concentrates.
- Maintain proper dwell time of 10 minutes for all disinfecting operations
- Knock on all restroom doors before you enter.
- Organize all equipment and supplies before and after daily use.
- Follow all policies regarding restroom cleaning.
Blocking the Restroom’s Door Entrance
Block door, by positioning cart in the doors pathway, or use the “WET FLOOR”
sign.
NOTE: Perform restroom cleaning and disinfecting from high to low, toward the
doorway, with dry cleaning tasks (i.e. dusting, trash collection, refilling of
paper, etc.) performed prior to wet cleaning operations.
Dusting
1) Dust all vents and ledges with a straight broom or a duster.
2) Sweep the floor using a straight broom or a dust mop.
Refilling Dispensers
1)
2)
3)
4)
Refill all toilet paper dispensers and sanitary bag dispensers if it is needed.
Refill all paper towel dispensers.
Refill all soap dispensers.
Refill sanitary product dispensers.
Removing Writing on Walls
Check for and remove all graffiti using the scum remover/disinfectant.
Debris and Trash
Empty all trash and replace liners.
Never reach into the trash bag to remove garbage.
Glass Cleaning
Clean glass surfaces using spray bottle and glass cleaner. For further
instructions see page (32).
17
Cleaning/Disinfecting Sinks, Toilets & Urinals
1) Clean/disinfect all sinks and pipes under the sink, urinals, toilets,
toilet seats, toilet paper dispensers, paper towel dispensers, door
plates and handles, all spots on walls and stalls using disinfectant
cleaner being sure proper dwell time (10 minutes) for all disinfecting
operations is maintained.
2) Always flush the urinals and toilets before you clean them.
3) Always wipe the toilet seat or leave up to dry.
4) If stool is stopped up use plunger to un-stop it; if unable to un-stop
report to immediate supervisor.
5) Wipe all horizontal surfaces and chrome on sinks, stool, urinals, and
stainless steel with a paper towel to prevent spotting and corrosion.
6) Use Johnny mop to lower water level and clean hard water stains using
hard water stain remover.
7) Kaivac should be used 1 time per month.
Mopping
1) Mop floor carefully and if possible leave the doors open.
2) Use the “WET FLOOR” sign.
3) Fill all drain traps on a routine basis (weekly) to help eliminate unpleasant
odor.
4) Clean air exchange vent grates on monthly basis
5) Rinse out mop and bucket when all of the restrooms have been
completed.
Inspect Area
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
* Check all lights and report all lights that are out.
* Turn off lights when you are finished if area is cleaned at night or if applicable.
18
How to Clean a Shower
NOTES:
- Always perform shower room cleaning utilizing appropriate personal protection
equipment (PPE) (i.e. rubber gloves and safety glasses)
- Always use chemical proportion system to dilute chemical concentrates
- Maintain proper dwell time of 10 minutes for all disinfecting operations.
- Organize all equipment and supplies before and after daily use.
- Knock on all restroom doors before you enter.
- Organize all equipment and supplies before and after daily use.
- Follow all policies regarding restroom cleaning.
Dusting and Wiping
1) Dust all vents using a duster or a straight broom and wipe with a
sponge if necessary.
2) Wipe all shower curtains and replace as needed.
3) Use a sponge to wipe down the sitting bench.
Removing items left in the shower
Remove all hair, empty shampoo bottles, and pieces of soap from all of
the shower drains.
NOTE: After cleaning/disinfecting make sure to close the curtains, this will
help air dry them faster.
Removing Scum
1) Scrub all the showers stalls from bottom to top (partitions, fixtures,
walls and floors) using the scum remover/disinfectant, a scrub pad
or a doodle bug. Maintain proper dwell time of 10 minutes for all
disinfecting operations.
2) Use Kaivac 1 time per month.
Mopping
Mop the floors daily and all drain traps on a routine basis (weekly) to
help eliminate unpleasant odor.
Inspect Area
NOTES:
* Check all lights and report all lights that are out.
* Report all damage or things that need repair to your immediate supervisor.
19
SPECIALIZED AREAS
SOPS
This section will cover in specific detail how you
should perform the jobs listed below.
Specialized Jobs: Gymnasium Floors & Utility Rooms.
20
Gymnasiums
Equipment and Materials
35 Quart Bucket and Wringer
Duster
Microfiber Dust Mop
Sponge
Automatic Scrubber
White Pads
2 Gallon bucket
Mop
Chemicals
Wood floor cleaner
All Purpose Cleaner
21
How to Clean a Gymnasium
Debris and Trash
Pick up all large debris.
Dusting
Dust doors inside and out and fixtures with a hand duster.
Dust floor with microfiber dust mop.
Automatic Scrubbing Machine
Dust Mop floor before using the Automatic Scrubber.
For instructions on how to use the automatic machine see page (47).
Mopping
Use a wet mop to pick up excess water on the floor.
NOTE: Excessive water may enter through the ends of the wood and
cause swelling and warping.
Wall and Spot Cleaning
Remove smudges and marks from the walls as needed. For further
instructions on how to spot clean see page (39).
Bleachers
Clean/sweep on and under before putting away.
Inspect Area
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
* Check all lights including exit signs and report all lights that are out.
* Turn off all lights when you are finished if area is cleaned at night.
22
Utility Rooms
Equipment and Materials
Broom
Dust Pan
Duster
Sponge
Liners
35 quart Bucket and Wringer
Mop
2 gallon Bucket
Plunger
Trash Can
Chemicals
Neutral pH Cleaner
23
How to Clean a Utility Room
Dusting
1) Dust all vents and fixtures.
2) Sweep or use the dust mop to clean the floor.
Debris and Trash
Dispose of all garbage.
Removing Scum, Marks and Smudges
Use all purpose cleaner to remove marks and smudges on the walls.
Counter Top
Wipe off the counter top.
NOTE: Do-not remove any student property.
Wet Mopping
Mop the floor daily. For instructions on how to wet mop see page (40).
Inspect Area
NOTES:
* Report all damage or things that need repair to your immediate
supervisor.
* Check all lights and report all lights that are out.
* Turn off all lights when you are finished if area is cleaned at night.
24
CLEANING PROCEDURES
SPECIFIC INSTRUCTIONS
25
Carpet Care
Routine Carpet Maintenance
Vacuum Daily: heavy traffic areas, including entrances, corridors, break areas,
congested areas, main passageways and primary work or office areas.
Vacuum every other day (or as determined by frequency of use): light traffic
areas including conference rooms, administrative offices, auditorium and other
areas or spaces with limited or periodic use.
Equip vacuums with proper filter bag. Replace bag when half-full. Inspect the
exhaust filter on a routine basis.
Periodic Floor Maintenance
Use extraction occasionally. Extraction cleans deep down into the carpet’s
surface Perform carpet extraction utilizing equipment that ensures that carpet
will dry in less than 24 hours. For further instructions see page (44).
Notes:
- Schedule carpet extraction to coincide with a period of minimum building occupancy
- Prior to the commencement of non-routine carpet cleaning operations, reasonable
notice to be provided to building occupants.
-Always vacuum and edge first
26
Carpet and Upholstery
Spot and Stain Remover
Carpet Spot & Stain Remover
Equipment and Materials
White Cloth
Putty Knife
Vacuum Cleaner
Scrub Brush
Carpet Spotter Extraction Machine
Chemicals
Carpet Spot & Stain Remover
Instructions
1) If area is wet, use a dry white cloth, working from outer edge of spots to
the center of stain. Repeat until stain is removed.
2) If the area is dry, carefully scrape the area with a putty knife to loosen
the soil. Vacuum any loosened soil. Apply carpet spot and stain remover
to stain. Agitate in a circular motion using a scrub brush and blot.
Repeat until stain is removed.
NOTE: Before applying carpet spot and stain remover check for color fastness.
NOTE: Use of a heavy-duty stain remover requires using the extraction method.
Upholstery Spot & Stain Remover
Equipment and Materials
White Cloth
Spotter Machine
Instructions:
1) If the area is wet, use a dry white cloth, working from outer most
edge of spots to the center of stain. Repeat until stain is removed.
2) If the area is dry, apply upholstery spot and stain remover to stain.
Agitate in a circular motion using a scrub brush and blot. Repeat until
stain is removed.
NOTE: Before applying upholstery cleaner, check for color fastness.
Inspect Area
NOTE: Report all damage or things that need repair to your immediate supervisor.
27
Chalkboard Cleaning
NOTE: In classrooms, remove all marks unless labeled “save”.
NOTE: Do not erase chalkboards in office areas. Clean only if board is erased completely.
1) Erase, remove all marks (per building requirements).
2) Remove excess dust with chalkboard pad.
3) A slight amount of dust should remain to protect the board.
4) Clean chalk tray – and replace dirty erasers with clean ones daily.
5) An eraser can be cleaned by using a canister vacuum or an erasercleaning machine.
6) Boards should be erased and clean; erasers should be free of chalk
dust.
Whiteboard Cleaning
1)
2)
3)
4)
Erase to remove all marks (per building requirements).
Spray board with cleaner and wipe with towels.
Clean tray and replace erasers.
To clean whiteboard erasers:
a) Fill a bucket with water and add neutral cleaner.
b) Agitate the felt side of eraser until cleaned.
c) Let dry.
28
Drinking Fountain Cleaning
NOTE: Maintain proper dwell time of 10 minutes for all disinfecting operations
1) Must be done daily (high priority).
2) Use disinfectant. Always use chemical proportion system to dilute
chemical concentrates. Use cleanser sparingly if necessary.
3) Rinse.
4) Wipe Dry.
5) Fountains should be clean and sanitary, there should be no calcium
deposits; vents, pipes and sides should be clean.
29
Dust Mops
Clean Dust Mop Instructions:
1) Use a clean dust mop.
2) Dust Mop Types
a) Static Plus dust mop heads provides dust retention without the
use of dust mop treatment (fits standard frames all sizes).
b) Micro fiber flat mop setup provides increased dust retention
(98%) without the use of dust mop treatment.
3) Store mop in closet with handle pointed down - mop up.
NOTE: Static Plus and Micro Fiber dust mops rely on static energy to attract
and retain dust particles while dust mopping
Hand Dusters
Cotton Duster
1) Spray with furniture polish as needed (over trash drum).
2) When dirty, put with dirty mops to be washed.
Lambswool Duster
1) No treatment necessary.
2) Clean by twisting duster between hands over trash barrel.
30
High Speed Floor Machine
Equipment and Materials
Mop
Bucket
Dust Mop
Dust Mask
Burnishing Pad - For further instructions see page (50)
Chemicals
Restorer
High Speed Floor Machine
Perform restoration on an as-needed basis to maintain the appearance and
integrity of the floor finish.
Perform restoration only if sufficient floor finish exists on the floor surface to
protect the underlying flooring from being degraded during the restoration
process.
NOTES:-Dust masks may be necessary if you are using a machine without dust
collection system.
- Make sure the pad is raised off the floor until the maximum R.P.M. is
reached.
1) Cover smoke detectors or call F/A out of service.
2) Dust floor with static guard or microfiber dust mop.
3) Mop or auto scrub floor using neutral pH cleaner.
Note: Always use chemical proportion system to dilute chemical concentrates
4)
5)
6)
7)
8)
Let floor dry.
Mop using restorer (dilution rate: 1:3).
Let floor dry.
Adjust handle before starting machine.
On each pass slightly overlap. This may create a light amount of
dust, but it should decrease after 2 or 3 buffings.
9) Use a dry dust mop to remove dust and residue.
NOTE: Before putting the machine away, wipe it with a damp cloth and rinse pad
thoroughly.
31
Glass Cleaning
Equipment and Materials
Lambswool or Window brush
2 Squeegees
Paper Towels
2 Gallon Bucket or Mop Bucket
Razor Blade Scraper
Spray Bottle of Glass Cleaner
Chemicals
Glass Cleaner
How to Clean Glass
1) Fill bucket with water and glass cleaner.
Note: Always use chemical proportion system to dilute chemical concentrates.
2) Snap lambswool to squeegee.
3) Dip into solution, squeeze out the excess solution and wash window.
Note:: Be careful not to get solution on waxed floors or on carpet.
4) Squeegee window and dry edges with a paper towel.
Note: Also wipe ledges and door kick plates.
5.) Door glass should be done daily.
6.) Rinse lambswool and bucket with water.
7.) Store equipment in closet.
SPRAY BOTTLE APPLICATION
NOTES: - Spray bottle should be marked stating contained solution.
- Spray solution on glass and wipe with a paper towel.
SPECIAL INSTRUCTIONS
1) Except for building schedules or no smoking signs, pull off any
papers taped to glass, for example: advertisements.
2) Remove tape or glue by spraying window solution on area and
removing with a razor blade scraper.
3) Turn in items in need of repair to your immediate supervisor, for
example: broken glass, window seals, door hinges, door closers.
4) Do not use razor blade on sunscreen or treated windows.
5) Glass should be clean with no streaks or fingerprints.
32
Hard Scrubbing/Stripping and
Refinishing Floors
Equipment and Materials
4 Mop Buckets
3 Wringers
1 Used Mop for applying Stripping Solution
2 New White Mop for rinsing
1 Mop for applying the Finish
Razor Blade Scraper
Doodle Bug
Plastic Liner
Scrubber
Black Pad
Putty Knife
Pick Up Machine
Wet Floor Sign
Chemicals
Floor Cleaner/Stripper
Finish
Floor Neutralizer
Personal Protection Equipment (PPE)
Stripping Boots
Solution
1) Stripping Solutions (#1 mop bucket, no wringer)
a) Rinse-free Stripper and water. Mixture (per Manufacturer’s
recommendations).
2) Rinse water (#2 bucket and wringer)
a) First rinse, add packet of neutralizer to 4 to 6 gallons of water.
b) Additional rinses use straight tap water.
3) Finish (#3 bucket and wringer).
33
How to Hard Scrub a Floor
NOTES:
-Ventilate the area, to the outside if possible, both during and after hard scrub and
refinishing operations
-Schedule floor hard scrub and refinishing to coincide with a period of minimum
occupancy.
-Prior to the commencement of non-routine floor maintenance operations, reasonable
notice to be provided to building occupants.
-Roll up and remove matting
-Place wet floor signs.
- When hard scrubbing large floors, do in sections so the solution won’t dry
on the floor before you have time to pick it up. When hard scrubbing a
room remember to start at furthest point from doorway and continue
working towards doorway.
Hard Scrubbing the Floor
1) Dust floor with static guard or microfiber dust mop.
2) Always use chemical proportion system to dilute chemical
concentrates.
3) Clean the edges of the floor with the doodle bug and pad.
4) Use razor blade scraper if there is a build up of finish along the
edges and to remove gum.
5) Hard Scrub the floor with a scrubbing machine and an appropriate
pad.
6) Do edges first.
7) When scrubbing edges with the machine, work the machine to the
left.
NOTE: This throws the solution away from the walls.
8) Scrub the rest of the floor from right to left in a circular motion.
9) When finished scrubbing a section, lay the scrubber down on floor. (Off the
pad.)
10) Pick up the solution with the pick up machine.
NOTE: If any doors are in the area, open the doors to pick up any excess
solution.
11) Rinse the floor with water, including baseboards, edges and under
doors.
NOTE: If scrubbing a large room or hall in sections, one rinse is sufficient
until the floor is finished.
12) When the floor is finished, rinse once more with clear water. Make
sure floor is clear of all residue.
13) When the floor is dry, apply finish. For further instructions see page
(36).
Inspect Area
NOTE:
* Report all damage or things that need repair to your immediate supervisor.
34
How to Strip a Floor
NOTES:
-Ventilate the area, to the outside if possible, both during and after stripping and
refinishing operations
-Schedule floor stripping and refinishing to coincide with a period of minimum
occupancy.
-Prior to the commencement of non-routine floor maintenance operations, reasonable
notice to be provided to building occupants.
-Remove free standing objects. Vacuum then roll up and remove matting
-Prep area by placing wet floor signs, caution tape and other blockades around area to
be stripped
- When stripping large floors, do in sections so the solution won’t dry
on the floor before you have time to pick it up. When stripping a room
remember to start at furthest point from doorway and continue working
towards doorway.
Stripping the Floor
1) Dust floor with static guard or microfiber dust mop.
2) Mix stripping solution per Manufacturer’s recommendation. Apply
stripping solution to the floor. Allow for proper dwell time (per
Manufacturer’s recommendations). Do not allow stripping solution to
dry on floor.
3) Clean the edges of the floor with doodlebug and pad.
4) Use razor blade scraper if there is a build up of finish along the edges
and to remove gum.
5) Strip the floor with a scrubbing machine and appropriate pad.
6) Do edges first.
7) When stripping edges with the machine, work the machine to the left.
NOTE: This throws the solution away from the walls.
8) Strip the rest of the floor from right to left in a circular motion.
9) When finished stripping a section, lay the scrubber down on the floor
(Off the pad).
10) Pick up the solution with the pick up machine.
NOTE: If any doors are in the area, open the doors to pick up any excess
solution.
11) Rinse the floor with neutralizer and water, including baseboards,
edges and under doors.
NOTE: If stripping a large room or hall in sections, once rinse is sufficient until
the floor is finished.
12) When the floor is finished, rinse two or three times with clear water.
Make sure floor is clear of all residue.
13) When the floor is dry, apply finish. For further information see page
(36).
Inspect Area
NOTE:
*Report all damage or things that need repair to your immediate supervisor.
35
How to Apply Floor Finish
NOTES:
-Ventilate the area, to the outside if possible, both during and after stripping and
refinishing operations
-Schedule floor stripping and refinishing to coincide with a period of minimum
occupancy.
-Prior to the commencement of non-routine floor maintenance operations, reasonable
notice to be provided to building occupants.
-Place wet floor signs.
Applying the Floor Finish
NOTES:
- When applying the floor finish along the doors, open them. (Do not apply the
floor finish to the bottom of the door.)
- A plastic liner can be used in the finish bucket.
1) Apply first coat as close the wall as possible without touching the
wall or baseboard.
2) Apply four to six thin coats staying one to two inches away from
edges, corners and baseboards. REASON: Eliminates wax build up
along corners, edges and baseboards.
3) Lay mop on the floor and walk moving parallel to the wall to make a
border.
4) Apply finish to the floor using a figure eight motion. Attention to
maintaining uniform thickness.
5) Watch your finish line carefully to avoid streaking.
6) Or use waxing machine.
Drying
Allow sufficient time to dry to between coats.
NOTE: This depends on humidity, thickness of coats and temperature. Average time
between coats is 30 minutes.
When finishing operation is complete and floor is dry unroll and place back
matting.
Inspect Area
NOTE:
*Report all damage or things that need repair to your immediate supervisor.
36
How to Clean up after Hard
Scrubbing or Stripping Floor
1) Rinse mop buckets, wringers and mops with water.
2) If you have any finish build up in bucket, Rinse-free Stripper and a putty
knife work well for cleaning it out.
3) Rinse doodle bug and pad with water.
4) Wipe off scrubber with scum remover and water.
5) Dump solution out of the machine and rinse the container.
6) Clean the inside of the lid (basket area) if there is build-up, use scum
remover and water with a scrub pad.
7) Rinse out hoses and wand with water.
8) Wipe the outside of the machine.
9) Store lid propped open so the inside can dry.
10) If finishing again the next day, finish can be stored in the mop
bucket by tying a plastic liner over the bucket.
Inspect Area
NOTE:
Report all damage or things that need repair to your immediate supervisor.
37
Vacuum Care and Maintenance
1) Check cord for exposed wires.
2) Plug must have ground prong.
3) When through with vacuum, wrap cord loosely.
4) Replace bag when half-full.
5) Remove bottom plate.
6) Remove brush and belt.
7) Clean brush (hair, string), replace belt if needed.
8) Put back in with low side of belt in groove and brush in line with groove.
9) Put bottom plate back on.
10) Any repairs needed – tag equipment “out of service” and report to
immediate supervisor.
Vacuum Cleaner Maintenance
1) Replace the bag when bag is half-full.
2) Turn the vacuum over and remove the plate which covers the belt.
3) Check the belt for cracks and cuts.
NOTE: If the belt has any irregularities, replace it. Make sure the low side of
the belt is in the groove and that the brush is in line with the groove.
4) While vacuum is turned over, look at the brushes on the beater bar.
NOTE: If brushes are less than ¼ of an inch long, notify your immediate
supervisor that it needs to be replaced.
5) Check your cord end to see if it has a ground prong on it. If it does, the plug will have
three prongs and will prevent an electrical shock. Check cord for exposed wires.
NOTE: Notify your immediate supervisor of any repairs needed.
6) Do not wind the cord around the hooks. Hand wrap and hang from the top hook.
This saves wear and tear on the cord.
7) Keep the machine in good operating condition.
Inspect Equipment
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
* Never plug any equipment into an outlet where a computer is also plugged in,
it can damage the outlet or the computer.
38
Wall Washing
Equipment and Materials
2 gallon Bucket or Mop Bucket
Sponge
Scrub Pad or Sponge Mop
Measuring Cup
Razor Blade Scraper
Chemicals
All Purpose Cleaner
How to Wash a Wall
1) Fill bucket with water and scum remover or all purpose cleaner.
NOTE: Always use chemical proportion system to dilute chemical concentrates.
2) When washing walls, start at bottom and work your way up.
3) Sponge mop can be used instead of sponge when washing a large
area.
Spot Cleaning
On small areas, spot cleaning should be done daily. It is a way to
remove graffiti, hand prints, smudge marks, and gum deposits without
completely cleaning a wall.
When spot washing walls, use the sponge or spray bottle to remove
marks from the wall.
Wipe or spray area with all purpose cleaner or scum remover.
Do not allow the solution to run down the wall and streak.
NOTE:
*Caution should be used not to damage the painted surface.
39
Wet Mopping and Solutions
1) Use Manufacturer’s recommendations for dilution of all purpose
neutral pH cleaner/gallon of water.
NOTE: Always use chemical proportion system to dilute chemical
concentrates.
2) Never use any other mixtures on halls or classrooms.
3) Three different mops:
a) Restrooms
b) Kitchen
c) General Purpose (classrooms, halls)
4) Use figure eight to mop the floors. Edge first and then mop the area in a
figure eight motion. Use the edge of the mop to remove all scuff marks.
NOTE: attach the green scouring pad to the mop because it will remove the finish.
5) Change water often to avoid streaks.
6) Rinse out mop and bucket when through.
40
Measurement & Dilution Chart
Important: To ensure proper performance of the product, follow the mixing
instructions on the label and use the mixing chart below.
Mixing Ratio Formulas
1 TO 4
1 TO 8
1 TO 10
1 TO 12
1 TO 16
1 TO 20
1 TO 26
1 TO 30
1 TO 40
1 TO 64
1 TO 128
1 TO 200
1 TO 256
32 OZ. (1 QT.) PER GALLON
16 OZ. (1 PT.) PER GALLON
13 OZ. PER GALLON
11 OZ. PER GALLON
8 OZ. PER GALLON
6 OZ. PER GALLON
5 OZ. PER GALLON
4 OZ. PER GALLON
3 OZ. PER GALLON
2 OZ. PER GALLON
1 OZ. PER GALLON
2/3 OZ. PER GALLON
1/2 OZ. PER GALLON
LIQUID MEASURES:
1 CUP
1 PINT
1 QUART
1 LITER
1 GALLON
1 GALLON
=
=
=
=
=
=
8 OUNCES
16 OUNCES
32 OUNCES
1.0567 QUARTS
128 OUNCES
3.7853 LITERS
41
EQUIPMENT
OPERATION, CARE &
MAINTENANCE
This section will cover how to use different types of floor
Cleaning machines and how to keep them in operating
order.
42
How to Use a Vacuum Cleaner
How to Use
1)
2)
3)
4)
5)
Check cord for splits or exposed wires.
Check plug to see if there is a ground prong.
Check the inside of the machine for a bag; replace when half-full.
Plug into an outlet.
The machine is ready to use.
How to Clean
1) Disconnect the plug from the outlet by pulling from plug. Wind
cord from vac to end.
2) Check the bag; empty when half-full.
3) Use a dust cloth to wipe the machine off.
Inspect Equipment
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
Inspect Equipment
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
43
Carpet/Self Contained Extractor
Instruction
Equipment and Material
Carpet Rinser/Extractor
Chemicals
Carpet Extractor Shampoo
Defoamer
How to Use Extractor to Scrub and Clean Carpets
1) Vacuum carpets thoroughly to remove excess soil.
2) Fill solution supply tank with warm water, add a low foaming
carpet cleaner additive if necessary.
3) Plug extractor power cord into a properly grounded outlet.
4) Set the pick-up shoe adjustment on the Power Liquidator so that
the unit just pulls itself gently backwards.
NOTE: If set too low the unit will move backwards too quickly and affect
the rinse and recovery efficiency of the unit.
Inspect Equipment
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
44
Daily Maintenance of Carpet Extractor
And Spotter Instruction
After Each Use
1) Clean the machine and power cord with a damp cloth.
2) Empty and flush the recovery tank, use the hose to remove any
sludge.
3) Empty the supply tank.
4) Store the machine with the tools removed.
5) Open the top of the powerhead slightly to allow air circulation
inside the tank.
Inspect Equipment
NOTES:
* Report all damage or things that need repair to your immediate supervisor.
Weekly Maintenance of Carpet Rinse
Extractor
1) Open solution tank drain valve and flush tank clean with water.
2) Clean float and powerhead with a damp cloth.
3) Clean and check gasket around powerhead for damage.
NOTE: Powerhead should seat firmly on the machine for proper operation.
Inspect Equipment
NOTE:
* Report all damage or things that need repair to your immediate supervisor.
45
Floor Scrubbing Machine
How to Use the Floor Scrubbing Machine
1) Check plug for exposed wires and for a ground prong.
2) Roll up wheels if necessary.
3) Adjust handle to where the machine is comfortable to you.
Usually let handle rest on your hipbone.
4) Make sure that the drive plate and pad are secure.
CAUTION: The machine will turn on when you squeeze the handles.
NOTE: Use the proper pad and brush for the floor you are scrubbing.
How to Clean a Floor Scrubbing Machine
1)
2)
3)
4)
Unplug the cord from the outlet.
Lower the wheels.
Adjust the handle to the upright position.
Remove the brush and pad and rinse with warm water.
NOTE: Always remove the brush and keep the machine tilted when you’re
not using it. The only time that the weight of the machine should be
on the brush is when it is in use.
5) Hang the brush up.
6) Wipe the cord, neatly wrap it and place it on the cord hangers after
each use.
Inspect Equipment
NOTES: *
Report all damage or things that need repair to your immediate supervisor.
46
Automatic Scrubbing Machine
Equipment and Materials
Chemical Dispensing Equipment
Pads
Chemicals
Floor Cleaners
How to Operate an Automatic Machine
1) Disconnect the battery from the charger.
2) Fill the solution tank with water.
3) Add: appropriate cleaner. Always use chemical proportion
system to dilute chemical concentrates.
4) Turn on the machine.
5) Raise pad indicator.
6) Mount designated pads. (Pads will only turn when they are on
the floor)
7) Set the pad pressure: Use the correct pad.
8) Set the pad speed.
9) Lower squeegee and pads - Turn handles to go forward.
10) Set the solution indicator.
NOTE: The machine will stop after the handles are released.
How to Clean the Automatic Machine
1) Drain the recovery tank and solution from the tank. Leave top off
for ventilation.
2) Rinse out the recovery tank. Leave top off for ventilation.
3) Rinse the pads.
4) Wipe the machine.
5) Reconnect the machine to the battery charger.
Inspect Equipment
NOTES: *
Report all damage or things that need repair to your immediate supervisor.
47
3M Low Speed (175 RPM)
Pad Guide
Stripping Pad
3M High Productivity Pad 7300
Quickly and thoroughly removes old finish, dirt and
buildup. Unique, open web construction -
stripping
solutions flows through pad to rinse out dirt and
reduce loading for increased pad-to-floor contact
3M Black Stripper Pad 7200
Industry standard. Maintains consistent
performance.
Scrub Pad
3M Blue Cleaner Pad 5300
For heavy-duty scrubbing prior to recoating.
Removes dirt, spills and scuffs, leaving a clean
surface ready for recoating.
Clean Pad
3M Red Buffer Pad 5100
For light scrubbing. Cleans without dulling floor
finish.
3M Topline Pre-Burnish Pad 5000
For light scrubbing of floors prior to burnishing.
Best choice for use on automatic scrubber
followed by ultra-high burnishing.
3M White Super Polish Pad 4100
For ultra-light scrubbing.
48
High Speed Burnishing Machine
How to Operate an Electric Burnishing Machine
1) Check plug for exposed wires and for a ground prong.
2) Mount designated pad(s). Set the pad pressure: Use the correct
pad. For further instructions see page
Make sure pad and pad driver are safely secured.
3) Turn on the machine.
4) On each pass slightly overlap.
NOTES:
-Do not allow machine to remain stationary while in operation
-Dust masks may be necessary if you are using a machine without dust
collection system.
- Make sure the pad is raised off the floor until the maximum R.P.M. is
reached.
How to Clean the Automatic Machine
1) Wipe the machine.
2) Roll up cord.
Inspect Equipment
NOTES: *
Report all damage or things that need repair to your immediate supervisor.
How to Operate a Battery Powered Burnishing Machine
1) Disconnect the battery from the charger.
2) Mount designated pad(s). Set the pad pressure: Use the correct
pad. For further instructions see page
Make sure pad and pad driver are safely secured.
3) Turn on the machine.
4) On each pass slightly overlap.
NOTES:
-Do not allow machine to remain stationary while in operation
-Dust masks may be necessary if you are using a machine without dust
collection system.
- Make sure the pad is raised off the floor until the maximum R.P.M. is
reached.
NOTE: Do not allow machine to remain stationary while in operation
How to Clean the Automatic Machine
1) Wipe the machine.
2) Reconnect the machine to the battery charger.
Inspect Equipment
NOTES: *
Report all damage or things that need repair to your immediate supervisor.
49
3M High Speed (1500 RPM & Above)
Burnishing Pad Guide
Scuff & Mark Removal
3M Eraser Burnishing Pad 3600
Ideal for harder finishes and heavy-traffic
floors. Removes black marks in fewer passes
than other pads. Excellent durability and
minimal finish removal. Best for black mark
removal.
3M Natural Blend Tan Pad 3500
Natural hair and synthetic fiber pad. For use on
harder finishes and heavy-traffic floors.
Removes marks and scratches while it
polishes. Best for scratch and scuff removal.
3M Tan Burnishing Pad 3400
For use on harder finishes and heavy-traffic
floors. Produces brilliant “wet-look” gloss.
Exceptional durability and life. Best for light
scratch and scuff removal.
Best Gloss
3M Eraser Burnishing Pad 3600
Designed with newest technology to deliver
optimum floor appearance. Retains excellent
gloss and image clarity.
3M Natural Blend White Pad 3300
Natural hair and synthetic fiber pad. Provides
excellent results on a wide variety of floor
finishes and traffic conditions.
3M Topline Speed
Burnishing Pad 3200
Restore gloss to dull floors in a single pass.
Optimizes ultra high speed floor care on a wide
variety of floor finishes. Works best on floors
with good base coat. Works best with the 5000
Topline pre-burnish pad.
Soft Finish
3M Aqua Burnishing Pad
For use on softer finishes. Produces a brilliant
gloss. Exceptional durability and life. The
problem solver for soft finishes.
50
Wet/Dry Vacuum
How to Use the Wet/Dry Vacuum
1)
2)
3)
4)
5)
Twist on hose coupling.
Be certain the water valve is closed.
If appropriate, insert filter in the tank.
Secure top -- check that all clamps are secured.
Machine is ready for use.
How to Clean the Vacuum
1) Remove the top and clean it thoroughly.
2) Remove all traces of dirt and debris.
3) Clean the cord and wrap it carefully around the motor of the unit
after use.
4) Do not place the motor unit back on the tank until it has air dried.
5) The hose should be flushed with clean water after every use and
allowed to dry.
6) If a cloth filter is used, rinse out and hang it up to dry.
Inspect Equipment
NOTES: *Report all damage or things that need repair to your immediate supervisor.
51
Kaivac Machine
How to Operate a Kaivac Machine
1) Check plug for exposed wires and for a ground fault.
2) Fill the solution tank with water.
3) Connect: cleaner/disinfectant. Always use on-board chemical
proportion system to dilute chemical concentrates.
4) Turn on the machine.
5) Use blower for high area dusting (including air vents).
6) Switch chemical injection system on and pre-spray area to be
cleaned utilizing low pressure mode. Switch chemical injection
system off just prior to completion of pre-spray operation. When
cleaning vertical spray bottom to top to bottom to avoid spotting.
7) Manually brush heavily soiled areas as needed.
8) Pressure wash and rinse utilizing high pressure mode. When
rinsing vertically spray top to bottom to avoid spotting.
9) Extract and dry.
How to Clean the Kaivac Machine
1)
2)
3)
4)
Drain the recovery tank. Leave top off for ventilation.
Rinse out the recovery tank. Leave top off for ventilation.
Wipe the spray line and hoses and loop them to machine.
Wipe the machine.
52
Propane Burnisher –
Safety Instructions
53
54
Propane Burnisher –
How to Operate
55
Safety
No matter how slight an injury may be; tell your immediate supervisor
promptly. It is your responsibility to promote a safe and healthy working
environment. In case you or your co-worker are injured, call your
immediate supervisor. If it is very severe DIAL 911 for a rescue squad.
In Case of Fire
Familiarize yourself with the fire alarms and extinguishers.
If you smell smoke, investigate.
If you see a fire, pull the alarm and get out of the building.
Safety First
Always wear PPE including rubber gloves & eye protection when
they are recommended.
While mopping, place wet floor signs up when possible.
Always read and follow the instruction on the containers.
Utilize chemical proportioning systems. Never mix chemicals that you
are unsure about.
Always use proper lifting techniques.
Always watch for broken or sharp edges on objects.
Keep all electrical cords away from moving machine parts.
Do not fill the trash barrel beyond your own lifting capacity.
Make sure that all equipment is clean and safe to operate.
Never reach into a trash liner to remove garbage.
Ladders
Ladders should be cleaned and carefully inspected before and after
every use. Ladders should be carefully stored to prevent damage to
them. Use the wooden ladder to minimize injury due to electrical shock.
Electrical Cords
Check cords for any exposed wires.
Check to make sure that all plugs have a ground prong.
NOTE:
Do not under any circumstances cut or remove the round
grounding prong from the plug or bend the prong to fit a receptacle
(electrical outlet). It can cause an electrical shock or overheating.
56
Things To Remember:
•
•
•
•
•
•
•
•
•
•
•
•
•
Cart should be clean, organized and stocked with supplies for use the next
day.
Closet should be neat and clean, sink should be clean and chemicals and
equipment should be stored properly, in an orderly, accessible manner.
Equipment should be clean and safe; it should be in proper working order. If
machines are not working properly, it should be tagged “out of service”;
notify your supervisor.
Keep your keys in your possession at all times.
Identification badge must be visible at all times.
Safety glasses and gloves must be worn while using chemicals and replacing
light bulbs.
Use chemical dilution control systems at all times. If automated system is not
available utilize measuring cup and measure chemicals. Never mix two
chemicals together.
Material Safety Data Sheets (MSDS) are located in the supervisor’s office.
Please report to your supervisor all injuries, illnesses or other occurrences,
regardless of how minor they may seem at the time of the incident.
Employees are responsible for removing recycling material from their area to
the central recycling location. Be sure to recycle all cardboard & plastic
product packaging.
Be visible to your customers doing your routine work.
Take advantage of the extra time at the end of your shift to work on project
work such as spot cleaning walls, carpets, dusting, etc.
Communicate extra cleaning needs to your foreman promptly, so they can
prioritize project work which needs to be done before it becomes a customer
complaint.
Be professional and polite in all of your
daily interaction with students and staff.
Don’t let attitudes of co-workers pull you down.
You can make a difference. You need to remember
that our schools are good places to work.
Be proud to be a part of them.
57
Notes
58
District Custodial Technical Training Manual
I have received the Technical Training Manual.
Printed Name (first, middle initial, last)
Employee Signature
Date
Supervisors Signature
Please send this form (completed) to:
District Office
59