Washing Machine Instruction Manual

Washing Machine
Instruction Manual
Model Number: HWM51000H
Please read these instructions carefully and keep
them for future reference
For Customer Services, Spare Parts & Manufacturers
Guarantee Information, please call 01204 664 084
Opening times: Monday – Friday 9am – 5pm
Contents
Before using your machine ..................................................................................... 4
Components ........................................................................................................... 4
Accessories ............................................................................................................ 4
Unpacking your machine ........................................................................................ 5
Your machine ......................................................................................................... 5
Before Use .............................................................................................................. 6
During Use .............................................................................................................. 6
Installation ................................................................................................................ 7
Adjusting the bottom cover ..................................................................................... 8
Dismantle the transportation bolts .......................................................................... 8
Adjusting the height of the washing machine .......................................................... 8
Connecting the Inlet Hose ...................................................................................... 9
Drain Hose .............................................................................................................. 9
Connecting to the power supply ............................................................................. 9
A - Detergent Drawer ............................................................................................ 10
B – Power Button .................................................................................................. 10
C - Program Knob ................................................................................................. 10
D - Spin Speed Button ......................................................................................... 11
E – Intense Button ................................................................................................ 11
F – Start/Pause button .......................................................................................... 11
Program Selection.................................................................................................. 12
Consumption and Technical Information ............................................................. 13
Consumption Table............................................................................................... 13
Technical data ...................................................................................................... 13
Washing Methods................................................................................................... 14
Power Supply ....................................................................................................... 14
Water Connection ................................................................................................. 14
Preparing your laundry ......................................................................................... 14
Using the machine ................................................................................................. 15
Loading the machine ............................................................................................ 15
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Selecting detergent ............................................................................................... 15
Adding detergent .................................................................................................. 15
Selecting a program.............................................................................................. 15
Selecting Spin Speed ........................................................................................... 15
Intensity setting ..................................................................................................... 16
Start a washing cycle ............................................................................................ 16
After washing ........................................................................................................ 16
Energy saving ....................................................................................................... 16
Care Chart ............................................................................................................ 17
Load guide ............................................................................................................ 17
Cleaning and Care .................................................................................................. 17
Before cleaning ..................................................................................................... 18
Cleaning the detergent drawer ............................................................................. 18
Cleaning the machine ........................................................................................... 18
Cleaning the filter .................................................................................................. 18
Cleaning the water inlet valve ............................................................................... 19
Moving the machine.............................................................................................. 19
Long periods of disuse.......................................................................................... 19
Problem solving ..................................................................................................... 20
Maintenance ........................................................................................................... 21
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Before using your machine
Components
Please read these instructions carefully before using this appliance. The instructions
contain important information which will help you get the most out of your appliance
and ensure safe and proper installation, use and maintenance.
Keep this manual in a convenient place so that you can refer to it and ensure safe
and proper use of the appliance.
If you decide to sell the appliance, give it away or leave it behind when moving
house, make sure you also pass this manual to the new owner so that they can
become familiar with the appliance and its safety warnings.
Accessories
Before installation, ensure that all of the accessories below are present. If there are
any missing accessories, please contact the customer service number at the bottom
of the page.
1 X Instruction booklet
1 X Inlet hose
3X Blanking plugs (Russ processing)
1 X Bottom cover
1 X drainage hose bracket
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Unpacking your machine
Remove all the packing materials including the polystyrene base to ensure the
machine is level and stable. When opening the packaging you may notice droplets of
water have gathered on the plastic bag and porthole. This is normal and is the result
of water tests in the factory.
Your machine
This diagram may be slightly different from the machine that you have
purchased. This is due to technical improvements.
Control Panel
Door Handle
Washer Door
Detergent Draw
Filter Cover
Drain Hose
Power Cord
Back Cover
Transportation Bolts
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Safety Instructions
Before Use
Before switching the appliance on for the first time, ensure the following precautions
are taken:
-
-
-
-
Do not use any type of mains extension cable.
Do not plug in damaged or torn plugs.
Make sure that the transport bolts are removed.
Use a separate earthed socket for the power supply.
Make sure that the plug is accessible and not obstructed by the washing
machine or any other appliance.
After user, unplug the machine by gripping the plug – do not pull the cable in an
attempt to unplug the machine.
Make sure the fuses in the power circuit are rated at 15a.
Keep away from heat sources and direct sunlight to prevent plastic and rubber
components from aging.
Make sure that the power cord is not caught under or in the appliance. If the
power cord is damaged, do not use the appliance.
Check that the hose joints and connections are firm and no water can leak out of
the appliance. If joints are loose or leaking, turn off the water supply and tighten.
If this is not possible, do not use the machine while water is leaking and contact
the number at the bottom of the page to speak to a qualified service engineer.
When using the appliance, ensure garments bearing zips are zipped up and
loose threads on garments are fixed down or removed to prevent items
becoming tangled. If necessary, place garments into a net bag or pillow case.
Turn off the machine after each wash program and switch it off at the mains for
your safety. Wipe clean the lower part of the porthole.
After use, keep the door slightly open to prevent undesirable odours forming.
The power cord should only be replaced by a G2S engineer to prevent damage
to the machine.
Ensure the appliance is only used by persons with sufficient capabilities,
experience and knowledge. The instructions in this manual should be followed at
all times.
Children should not use this appliance.
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During Use
When using your appliance, ensure that you do not:
- Touch or use the appliance with wet or damp hands or when barefooted. This
can lead to electric shock.
- Use flammable detergent or dry cleaning agent.
- Use any flammable sprays in close vicinity to the appliance.
- Remove or insert the plug in the presence of inflammable gas.
- Allow children or inform persons to play with the appliance or packing materials.
- Install the appliance outdoors in a damp place, or in an area which may be
prone to water leaks such as under or near a sink unit. In the event of a water
leak allow the machine to dry naturally.
- Place the appliance directly on to a carpet or directly next to a wall or furniture.
- Cover the appliance with any type of cover as this will restrict airflow into the
machine.
- Touch the washer door during the washer process as this can get hot and result
in injury.
- Place heavy objects on top of the appliance.
- Hot wash rubber materials as this will cause the garment to become damaged.
- Open the detergent distribution drawer during the wash cycle.
- Attempt to force the washer door open when the washer is in use. The door is
fitted with a self-lock device and can take up to 2 minutes to be released after
the washing cycle has ended.
- Open the door if the water level is visibly over the porthole. This can will cause
water damage to the surrounding area.
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Installation
Adjusting the bottom cover
When unwrapping the appliance from its packaging, you will find a plastic board laid
on top of the machine. Do no throw this board away. This is used to reduce the
noise emitted from the machine and should be attached to the underside of the
appliance.
Dismantle the transportation bolts
The transportation bolts are designed for clamping
anti – vibration components inside the washing
machine during the transportation process. This is to
ensure the unit is protected during transportation.
Fig 1.0
Fig 1.1
1. Remove the back cover by removing the 3
screws holding it place – see fig 1.0.
2. Remove the three bolts on the rear side and
take out the synthetic stabilisers from within
the machine – see fig 1.1.
3. Replace the back cover and replace the
screws. It may be necessary to hold the back
cover in place by gripping the vents. The back
cover should be replaced back into its original
position – see fig 1.2.
Fig 1.2
Fig 1.3
4. Fill the holes left by the bolts with the blanking
plugs – see fig 1.3.
Adjusting the height of the washing machine
There are 4 adjustable feet attached to the bottom of the appliance. These are
adjusted by turning clockwise to decrease the height and anti-clockwise to increase
the height. These should be adjusted until the machine is level.
It is recommended that a spirit level is used to ensure the appliance is level.
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Connecting the Inlet Hose
1. Connect the inlet hose to the connector on the
water inlet valve on the back of the appliance –
see fig 2.0
2. Apply the other end of the inlet hose to a tap
runs cold, fresh water – see fig 2.1.
Note: The hose supplied this this appliance
should be used. Do not reuse an old inlet hose.
Fig 2.0
Fig 2.1
Drain Hose
1. Use the drain hose bracket supplied, to keep
the end of the drain hose secured in the
outflow pipe – see fig 3.0. Do not extend the
length of the drain hose – if a longer hose is
required contact the customer service number
below.
2. The height of the drainage outlet must be 80100cm – see fig 3.1. Fix the drain hose to the
clip at the back of the washing machine to
prevent it from dropping off.
Fig 3.0
Fig 3.1
Note: The drain hose should not be submerged in
water and should be securely fixed and leak free.
If the drain hose is placed on the ground or if the
pipe is at a height of less than 80cm, the washing
machine will continuously drain while being filled
(self-siphoning).
Connecting to the power supply
Before connecting to the power supply, check the following:
-
The socket it adequate for the maximum power of the washing machine.
Fuses in the circuit should be rated for no less than 15a.
The voltage should meet the requirement.
The power outlet should be correct for the washing machine plug.
Connect the machine to an earthed socket outlet.
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Control Panel
A
B
C
D
E
F
A. Detergent drawer
D. Spin Speed Button
B. Power Button
E. Intense Button
C. Program Knob
F. Start/Pause Button
A - Detergent Drawer
The drawer contains three compartments:
1. Main wash detergent
2. Fabric softener
3. Prewash detergent
B – Power Button
Press this button to switch on the washing machine. Press and hold for 2 seconds to
switch the machine off.
C - Program Knob
By turning the knob either clockwise or anti-clockwise, the required program can be
selected.
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There are 9 programs available. After a program is selected, the corresponding light
will be illuminated.
D - Spin Speed Button
Touch this button lightly to select the desired speed. When a speed is set, the
indicator light will be illuminated.
E – Intense Button
Press this button and the indicator light will illuminate. This will increase the washing
time and rinse time in the main wash stage of the selected program. This is suitable
for more heavily soiled garments.
F – Start/Pause button
Once the program has been selected, press this button to begin the cycle. To pause
a wash cycle, press this button again. The indicator will flash intermittently when the
cycle has been paused. To resume a cycle that has been paused, press this button
again.
To cancel a wash cycle midway through, pause the cycle mid-way through as per the
above instructions. Then press and hold the power button for 2 seconds. The wash
cycle will now be cancelled.
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Program Selection
Program
Temperature
Recommended Laundry
Spin speed
1
Prewash
60°C
Very Heavy Soiling
1000 rpm
2
90°C
90°C
Heavy Soiling
1000 rpm
3
60°C
60°C
Soiled Cotton
1000 rpm
4
40°C
40°C
Colour-fast and medium soiling
1000 rpm
5
Quick
40°C
Medium Soiling
1000 rpm
6
30°C
30°C
Colour-fast heavy soiled synthetics
1000 rpm
7
Cold
/
Non colour - fast and medium soiled synthetics
1000 rpm
8
Wool 30
30°C
Non colour - fast and medium soiled synthetics
1000 rpm
9
Spin
/
Cotton
Synthetic
1000 rpm
Use this table as a guide to selecting the most appropriate washing program for your
garments.
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Consumption and Technical
Information
Consumption Table
The wash cycle times are intended as a guide only. The actual time used may vary
due to differing water pressure and a difference in initial water temperature.
Program
Prewash
90°C
Cotton
60°C
60°C
40°C
Quick
30°C
Cold
Wool
40°C
Spin
Max
Load
5 kg
5 kg
5 kg
5 kg
5 kg
2.5 kg
3kg
3kg
Energy
Water
Consumption Consumption
1.16 kWh
52L
1.56 kWh
46L
0.95 kWh
49L
1.14 kWh
45L
0.43 kWh
45L
0.31 kWh
30L
0.34 kWh
32L
0.10 kWh
32L
60°C
90°C
60°C
60°C
40°C
40°C
30°C
/
Washing
Time
2:16 hr
2:08 hr
2.59 hr
1:59 hr
1:47 hr
0:29 hr
1:10 hr
1:00 hr
Temperature
2kg
0.41 kWh
31L
40°C
0:50 hr
5kg
/
/
/
0:12 hr
Technical data
Power source
Max. working current (a)
Water Pressure (Mpa)
Nominal Load (Kg)
Spinning Speed (r/min)
Washing programs
Max Power (W)
Dims ( H x D x W mm)
Net weight (kg)
220 - 240V
~/50Hz
10
0.03≤P≤1
5
1000
9
2000
850 x 520 x 595
65
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Washing Methods
Please note
This washing machine is for domestic use only. If the machine is used for
commercial purposes the guarantee will be rendered void. Do not use this machine
for purposes other than that for which it was designed. Follow the instructions given
on the label of each garment and wash only machine washable garments.
Power Supply
Connect the washing machine to the power supply (220V
to 240V~/50Hz)
Water Connection
Turn on the tap and ensure a connection to cold, fresh
water.
Before use, check for leakage in the joints between the tap
and the inlet hose by turning on the tap.
Preparing your laundry
-
Separate clothes according to fabric (cotton, synthetics,
wool or silk) and further separate based on how dirty they
are.
-
Always wash white clothes and coloured clothes
separately.
-
Empty pockets and remove all decorative object (eg,
badges). Small parts including buttons may lead to
damage which is not covered under warranty.
-
Garments without hems, underwear and finely woven
textile such as fine curtains should be put in a wash bag –
or ideally hand washer.
-
Close all zippers and make sure all buttons are sewn on
tightly. Place small items such as socks and bras in a
wash bag.
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Using the machine
Loading the machine
-
When first using the machine, it is important to let it run
unloaded, using detergent at 60°C for one cycle. This will
ensure the inside of the machine is clean.
Open the door of the washer and place garments inside
piece by piece. Close the door tightly.
Do not overload the washing machine.
-
Selecting detergent
-
The washing efficiency and the performance is determined by
the quality of the detergent used. Biological washing powder
can often deliver the best results.
When washing synthetic and woollen goods ensure
appropriate detergent is used.
Do not use dry cleaning detergent with this machine.
Always use detergent quantities as directed on packaging.
-
Adding detergent
-
Slide out the detergent drawer and put the required detergent
and softening agent into the corresponding compartments. Push
the draw gently back into the closed position.
For pre washing programs, detergent should be added to both
compartment 1 and 3. For other programs, do not add detergent
to compartment 3.
Do not use liquid detergent for a prewash setting.
Do not use too much softener as this may cause damage to
artificial fibres.
-
-
Selecting a program
-
To get the best washing results, an appropriate washing program
should be selected according to the laundry type.
Turn the program knob to select the desired program.
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Selecting Spin Speed
Press the ‘speed’ button lightly to select the desire speed. When
a speed is set, the adjacent light will be illuminated.
Intensity setting
For an intensive wash, first select the required program and before
pressing the start button, press the ‘intense’ button. The intense
indicator light will illuminate. Using the intense setting will increase
the washing stage and the rinsing stage of the main wash cycle.
Start a washing cycle
When a program has been selected, press the start button to begin
the operation. During a wash cycle, press this button again to
pause the washing cycle – when paused, the indicator light will
start flashing. To resume the cycle press the start button again.
To cancel a cycle part way through, first pause the cycle as
described above. Then press and hold the power button for 2
seconds until the machine is switched off. The program will now be
cancelled. To select a new program first press the power button to
switch the machine back on.
After washing
When the washing machine is not being used, ensure the water
supply is turned off and the machine is unplugged. Leaving the
door open will allow the machine to air thoroughly and prevent the
build-up of odours.
Energy saving
-
Always wash a full load.
Do not overload the machine.
Only use a prewash setting for heavily soiled items.
Reduce the amount of detergent used. Refer to the detergent packet for advice
on measurements.
Wash on a low temperature. Most modern detergents are designed to function
fully with this in mind.
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Care Chart
Resistant Material
Bleachable in Cold
Water
Do Not Dry Clean
Delicate Fabric
Do Not Bleach
Dry Flat
Wash at 95
Iron at 200
Hang Dry
Wash at 60
Iron at 150
Wash at 40
Iron at 100
Wash at 30
Do Not Iron
Hand Wash
Dry On Clothes
Hanger
Tumble Dry (Normal
Heat)
Tumble Dry (Low
Heat)
Do Not Tumble Dry
Dry Clean Only
Wool Seal
Load guide
Bed Sheet (Single)
Blanket
Blended Fabric Clothes
Jackets
Jeans
Overalls
Shirts
Socks
T-Shirts
Underwear
Cotton
Wool
/
Cotton
/
Cotton
/
Blended Fabrics
Cotton
Blended Fabrics
Approximately 800g
Approximately 3000g
Approximately 800g
Approximately 800g
Approximately 800g
Approximately 950g
Approximately 300g
Approximately 50g
Approximately 300g
Approximately 70g
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Cleaning and Care
Before cleaning
Ensure the machine is unplugged and the water
supply has been turned off in order to avoid electric
shock and water damage.
Cleaning the detergent drawer
It is important to clean the detergent distribution drawer regularly.
Pull out the draw gently until it is completely removed and clean
with water. Replace the draw gently after cleaning.
Cleaning the machine
Use a soft damp cloth with soap and water to clean the outside of
the machine and its rubber components. Do not use corrosive
chemicals or bleach as these may damage the outside of the
machine.
Cleaning the filter
It is important that the filter is cleaned at least once a
month.
1.
2.
3.
4.
5.
Place a towel on the floor around the filter area.
Open the bottom cover.
Remove the filter by turning anti clockwise
Rinse the filter with running water.
Replace the filter by inserting and turning
clockwise.
6. Replace the cover.
1
2
3
4
Caution:
When the filter is removed, first place a towel under the
filter area as excess water will leak from the machine.
This is normal and does not indicate a problem with the
machine.
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Cleaning the water inlet valve
To prevent blockage to the water supply from foreign objects, ensure the water inlet valve and
inlet valve filter are cleaned regularly.
Moving the machine
Before moving the machine, ensure that the
transportation bolts have been replaced in order
to protect the drum from damage. To replace the
bolts, take the following steps:
1. Remove the blanking plugs.
2. Remove the back cover.
3. Insert the synthetic stabilisers and the
transportation bolts. Tighten with a
spanner.
4. Replace the back cover.
1
3
2
4
Long periods of disuse
If the washing machine is left idle for a long period of time,
ensure the machine is unplugged and the water supply is
turned off. For long periods of disuse, ensure the door is
left open to avoid the build-up of odour.
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Problem solving
Problem
Causes
Solution
Err1: The start indicator will not
light and the buzzer sound
abnormally.
- Door is not properly shut
- Shut the door properly
Err2: The start indicator flashed on
for 0.2 seconds and on for 0.2
seconds twice, and is then
repeated 4 seconds later.
- Drainage error - water
not emptied within 4
minutes
- Clean the filter and
check the drain hose for
blockage. If an error still
exists, contact the
customer service helpline.
Err3: The start indicator flashed on
for 0.2 seconds and on for 0.2
seconds twice, and is then
repeated 4 seconds later.
- Thermostat sensor not
properly connected or
damaged.
Contact the customer
service helpline
- Heater error (appears at
the end of cycle)
- Reduce the load and
wash again. If problem still
exists, contact the
customer service helpline
- Water level not met in 8
minutes.
- Make sure the tap is
turned on and the water
pressure is normal.
Err4: The start indicator flashed on
for 0.2 seconds and on for 0.2
seconds twice, and is then
repeated 4 seconds later.
Err5: The start indicator flashed on
for 0.2 seconds and on for 0.2
seconds twice, and is then
repeated 4 seconds later.
- The height of the drain
hose is below 80cm
- The drain hose is in
water
- Install drain hose within
80 - 100 cm of height.
- Make sure the drain
hose is not in water.
Err7: The start indicator flashed on
for 0.2 seconds and on for 0.2
seconds twice, and is then
repeated 4 seconds later.
- Motor overheat cut out
protection or motor
damage.
Contact the customer
service helpline
Err8: The start indicator flashed on
for 0.2 seconds and on for 0.2
seconds twice, and is then
repeated 4 seconds later.
- Water exceeds water
limit level.
Contact the customer
service helpline
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Maintenance
Problem
Causes
Solution
Appliance fails
to operate
- Poor connection to power supply
- Power failure
The door is not properly closed
Machine has not been switched off
- Check connection to power supply
-Check the power supply works
-Close the door
-Make sure the machine is switched on
Washing
machine
cannot be
filled with
water
- The "Start/Pause" button has not been
pressed
- The water tap is turned off
- Water pressure is less than 0,03MPa
- The inlet hose is obstructed
- The water supply has failed
-The program has not been set
- The washer door is open
- The inlet hose filter is blocked
- Press "Start/Pause" button
- Turn on the water tap
- Check the water pressure
- Check the inlet hose
- Ensure the water supply is on
- Set the program properly
- Close the washer door
- Unblock the inlet hose
Machine is
draining while
being filled
- The height of the drain hose is below 80cm
- The drain hose is in water
- Install the drain hose within 80 -100 cm
- Make sure the drain hose is not in water
Drainage
Failure
- The drain hose is blocked
- Drain hose end is higher than 100cm above
floor level
- The filter is blocked
- Unblock the drain hose
- Make sure the drain hose end is lower
than 100cm above floor level
- Unblock the filter
Strong
vibration while
spinning
- Not all transportation bolts have been removed
- Washing machine is located on uneven
surface
- Machine is overloaded
- Remove all transportation bolts
- Make sure the washing machine is on
an even surface
'- Reduce amount of laundry per load
- Water or electricity failure
Check the power supply
- Washing machine gives display code
- Check display codes
- The detergent is not for manual wash
- Excessive use of detergent
- Check if your detergent is appropriate.
- Reduce amount of detergent
- The wash program duration will be adjusted
according to initial temperature.
- This is normal and does not indicate a
problem
Program stops
before end of
cycle
Operation
stops for a
period of time
Excessive
foam in the
drum which
has spilled to
drawer
Automatic
adjustment of
washing time
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For manufacturer’s guarantee,
customer services, spare parts
and information please call:
01204 664 084
Opening times:
Monday - Friday
9am until 5pm
Revision 5
This symbol is known as the 'Crossed-out wheelie bin Symbol'. W hen this symbol is marked on a
product/batteries, it means that the product/batteries should not be disposed of with your general
household waste. Only discard electrical/electronic/battery items in separate collection schemes, which
cater for the recovery and recycling of materials contained within. Your co-operation is vital to make
sure the success of these schemes and for the protection of the environment. For your nearest
disposal facility, visit www.recycle-more.co.uk or ask in store for details.
W e reserve the right due to possible changes to design to alter the instruction manual without prior
notice.