HOLD & SERVE DRAWER
Owner’s Manual
HBL Series
HBL5W1
4272Y364
nr
R14
06-03-14
hold & serve drawer
welcome
Thank you for your purchase of a Winston
CVap hold & serve drawer. The benefits you
will enjoy from this appliance include longer
hold times, better quality food, quicker
service, higher productivity, and safer food
temperatures.
®
This CVap hold & serve drawer utilizes
Controlled Vapor (CVap) technology. Using a
combination of dry and moist heat, CVap hold
& serve drawers keep foods hot and maintain
texture, whether moist or crisp, throughout
long serving periods. The two sets of
electronic differential control keys are easy to
understand and reliable. The controls never
need field calibration. The FOOD TEMP
keys allow precise control of food
temperature from off/100 to 210˚F (32 to
99˚C). The FOOD TEXTURE keys maintain
just cooked texture. Set texture near the Food
Temp for moist foods, or set higher for crisp
foods.
CVap hold & serve drawers are built with
durable stainless steel construction and full
insulation. They are designed for high volume
usage.
If you have any questions, or if anything held
in your CVap hold & serve drawer doesn't
meet your satisfaction, please call our
Customer Service Center at 1-800-234-5286
or 502-495-5400, or email us at
CustomerService@winstonind.com.
table of contents
Welcome........................................2
Safety............................................3
Receiving Your Appliance..............4
Electrical Information.....................5
Ventilation Requirements..............5
Component Identification...............6
Controls.........................................7
Daily Operating Instructions..........8
Need to contact us? Choose
the most convenient method.
HBL Programming.........................9-10
Holding Guidelines........................11
Daily Cleaning...............................12-14
Troubleshooting.............................15-17
Warranty & Terms & Conditions....18
Internet:www.winstonind.com
Email:CustomerService@winstonind.com
Phone: 800-234-5286 • 502-495-5400 • Fax 502-495-5458
Mail: 2345 Carton Drive • Louisville, KY 40299 USA.
Copyright© 2009 Winston Industries LLC. All rights reserved. CVap is a registered trademark of Winston Industries LLC. The CVap logo is a trademark of Winston Industries LLC. All other company and product names
may be trademarks of their respective companies.
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hold & serve drawer
safety
Please read this entire use & care manual
before operating your appliance. The manual
contains important safety information and
operating instructions.
As is the case with many appliances, your
CVap hold & serve drawer should be used
with caution. Please read the following
warnings to avoid injuries.
Electrical Hazard
Can cause serious injury or death.
Do not attempt to install or service this appliance unless you are a licensed electrician or trained servicer.
1.Because this appliance utilizes high
voltage, it should only be installed and
serviced by a licensed electrician or
trained servicer. Attempting to install or
service the appliance yourself could result
in serious, potentially fatal injuries.
2.If an electrical shock is felt when touching
appliance, shut off power immediately
(either pull power cord or turn off circuit
breaker) and call a trained servicer for
repair. Failure to do so could result in
serious, potentially fatal injuries.
3 Always turn power switch off any time
appliance is not in use.
Burn Hazard
Can cause serious injury.
Avoid heated vapor when opening or closing
appliance drawer(s).
4.This appliance utilizes heated water vapor,
which transfers heat much more quickly
and efficiently than dry air of the same
temperature. Use caution when opening
drawers or reaching into the appliance, as
heated vapor can quickly cause burns.
Contamination Hazard
Can cause serious illness or damage to
appliance.
Clean appliance daily to avoid potential contamination
hazard.
5.Clean appliance daily to prevent buildup of
food residue or chlorides, which can also
damage stainless steel and contaminate
food. Failure to follow proper cleaning
procedures can void your warranty.
Burn Hazard
Can cause injury.
Allow 30 minutes for appliance to cool before
attempting to clean.
6.Prior to using appliance for the first time,
perform the daily cleaning procedure
listed on pages 12 through 14.
High Temperature and Grease Hazard
Can cause damage to appliance.
Avoid placing appliance near high heat or in grease
laden atmosphere.
7.Always allow appliance to cool before
cleaning, to avoid potential burns.
8.Don't place appliance in areas where air
temperature exceeds 100˚F (38˚C). A heat
shield may be required to prevent heat and
grease laden vapors from affecting the
appliance if near devices such as grills,
steamers, ovens, etc. Excess heat and
grease inside the appliance cavities may
cause electrical components to fail.
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hold & serve drawer
receiving your appliance
Shipping Damage
Examine equipment thoroughly for shipping
damage before, during and after unloading.
All Winston products are carefully inspected
and verified to be in good condition before
leaving our factory. The carrier delivering
your cabinet has assumed responsibility for
its safe arrival. If you notice any damage
(obvious or hidden), a claim must be made to
the carrier.
Obvious Loss or Damage
Please note any obvious loss or damage on
the freight bill or express receipt, and have
the carrier’s agent sign to acknowledge the
claim. The carrier will supply the necessary
forms. If you do not obtain and complete the
forms before the carrier's agent departs, the
carrier might refuse your damage claim.
Concealed Loss or Damage
Sometimes loss or damage is not obvious
until the product has been unpacked. If you
notice damage that was concealed by
packaging or crating, contact the carrier in
writing to notify them of the damage. The
Model
Height with 1/2"
Feet (IN / MM)
Width
(IN / MM)
carrier should agree to inspect the damage
within 15 days. Please retain all packing
materials. The carrier will supply an
inspection report and the required claim
forms.
High Temperature Hazard
Can cause damage to appliance.
Fill evaporator with water prior to turning power on,
and do not allow evaporator to run dry.
Water Supply
In order to operate properly, the evaporator in
this cabinet must be filled with clean, potable
water. As water evaporates, minerals in the
water will deposit on the surface of the
evaporator. These mineral deposits will inhibit
the transfer of heat. Deposits can also
degrade and damage stainless steel. To
avoid mineral deposits clean the appliance
daily. It is advisable to contact your water
utility for advice on minimizing deposit
buildup.
Depth
(IN / MM)
Weight
(LBS / KG)
HBL5W1
13.7”/34824.5”/62230.5”/775 90 lb/41
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electrical
The appliance is shipped from the factory
with a 84" (2134mm) power cord and plug.
Refer to the table below to determine the
correct electrical outlet. It may be necessary
for a licensed electrician to install the correct
outlet or wiring. Winston does not recommend
wiring the appliance direct.
Below is electrical information for various
models of Winston’s CVap hold & serve
drawers.
®
Model
Volts Hertz
PH Amps
Watts
HBL5W1 120
INTERNATIONAL
230
Circuit
Amp
Plug
Type
60
1
13.1
1572
US 15 /CAN 20
US 5-15P/CAN 5-20P
50
1
7.5
1717
N/A
N/A
. ventilation requirements
Ventilation clearances - To operate properly,
the appliance will need sufficient space for air
circulation. Allow at least 2" (51mm)
clearance on all sides, particularly around
ventilation holes. Care should be taken to
prevent placing the appliance close to
anything combustible. It must be installed with
its supplied feet or legs. Countertop
appliances supplied without feet or legs may
be placed directly upon a counter top of noncombustible material. In this situation, the
appliance may have to be sealed to the
counter top with a food-grade silicone sealant
(check local health codes). Appliances may
be stacked upon each other using only a
Winston supplied stacking kit and following
the instructions enclosed with the kit. Your
warranty may be void if you do not adhere to
these ventilation requirements.
High Temperature and Grease Hazard
Can cause property damage.
Avoid placing appliance near high heat or in grease
laden atmosphere.
Do not place appliance in an area where
ambient temperature (air temperature around
the appliance) exceeds 100°F (38˚C). A heat
shield may be required to prevent excessive
heat exposure and grease laden vapors from
affecting the appliance if adjacent to heat,
vapor, or grease generating devices (such as
grills, steamers, ovens, etc.). Excess heat
and grease inside the appliance cavities may
cause electrical components to fail.
Vent hood - Generally this appliance does
not need to be installed under a mechanical
ventilation system (vent hood). Check local
health and fire codes for requirements
specific to your location.
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component identification
6
7
1
8
2
3
9
4
10
11
5
12
1.Drawer(s) 4" (102mm) deep for holding
one full size, two half size, or three third
size steam table pans. Optional
perforated tray allows multiple small pans
to be held.
2.Food chamber - (not visible in photo)
holding cavity where the dual heat system
combines to create the perfect holding
environment.
3.Name Plate (not visible in photo)
identifies model and serial numbers
(important for servicing and ordering
parts), voltage, power, and electrical
information. Electrical Requirements
Label identifies that appliance is for use
with an individual branch circuit only.
4.Power Switch allows operator to turn
electrical power on and off.
5.Drain Cap is removable for draining water
from evaporator.
6.Access panel provides easy access for
service.
7.Drawer Gasket seals food chamber
against heat or vapor loss.
8.Evaporator (not visible in photo) located
inside the base, supplies vapor to food
chamber to control food temperature.
9.Air Heaters (not visible) - Located inside
the base, supply heat for precise food
texture control.
10. NEMA 5-15P Plug (US) and power cord
(not visible in photo) - Located on back
side, lower right-hand corner, provides
electricity to appliance. 5-20P plugs are
available for Canadian customers.
11. Control panel - contains power switch
and control escutcheon. Allows operator
to program food temperature and food
texture. Escutcheon is removable for
servicing or replacing microprocessor.
12. Bottom cover (not visible in photo)
located underneath, allows service
access.
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controls
2
1
6
Some details have
been omitted for
clarity.
3
1. Power Switch controls electrical power to
the appliance.
2. Digital LED Readout shows time
remaining on selected channel.
3. Food Temp Key controls the temperature
of the water in the evaporator, which
directly controls the temperature of the
food being held. Allows food temperature
to be set in a range from off/100 to 210˚F
(38 to 99˚C). Use in conjunction with up
and down arrow keys to select food
temperature.
4. Food Texture Key controls the air
temperature within the food chamber. The
“+” temperature scale indicates the
number of degrees that the air
temperature is elevated above the Food
Temp setting. A texture setting at or near
4
5
4
the food temp setting will provide a moist
texture. Elevating the texture setting will
deliver a progressively drier and crisper
texture. Use in conjunction with up and
down arrow keys to select food texture.
For detailed guidelines on settings, see
information on page 11.
5. Up and Down Arrow Keys allow operator
to select food temperature and food
texture when used with those respective
keys.
6. Timer Channel Keys. The HBL controller
allows the user to set a single food
temperature and texture for the entire
appliance. The eight channel keys allow
the setting of eight different timed cycles
for the set temperature. A red light
illuminates over the selected timer
channel.
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daily operating procedures
Contamination Hazard
Can cause serious illness.
Clean appliance prior to first use, to remove traces of
industrial chemicals and oils.
Prior to using appliance for the first time,
please perform the daily cleaning procedure
listed on pages 12 through 14.
High Temperature Hazard
Can cause damage to appliance.
Fill evaporator with water prior to turning power on,
and do not allow evaporator to run dry.
Corrosion Hazard
Can cause damage to appliance.
Avoid placing food directly on perforated tray.
Do not place food directly on perforated tray.
Place food in steam table pan(s) and then
place the pan(s) on the tray. Failure to do so
may void your warranty.
Please make certain evaporator has an
adequate supply of water prior to turning on
power switch. Water level should be
approximately 1" (2.5 cm) from overflow.
The HBL controller allows the user to set a
single food temperature and texture for the
entire appliance. The eight channel keys
allow setting of eight different timed cycles for
the set temperature.
1. Fill evaporator to within 1" (25mm) of
overflow with water. NOTE: For locations
with hard water, add one tablespoon
(15ml) of white vinegar or lemon juice to
water to help minimize scale buildup.
Consider contacting your water authority
for advice on possible water treatment to
protect the appliance. Some water
supplies are high enough in chemical
content to be capable of damaging
stainless steel (if used untreated).
2.Toggle Power Switch on. Allow 30
minutes for warm-up. LED will display
LOAD when appliance reaches selected
operating temperature.
3. Insert food and select corresponding
channel; i.e., press key #1 to select
channel #1 (a buzzer will sound and the
light over the channel key will illuminate).
To start a timer, press the desired key. The
controller will begin counting down from
the programmed time. The time remaining
will display. If multiple timers are running,
the channel with the least remaining time
will display, while the red light that channel
flashes. The red lights for other running
timers will be lit, but won't blink.
To view the time for a running timer, press
its key. The display will switch for five
seconds and its red light will flash. The
controller then returns to the least
remaining time.
4. When the countdown is complete, a
buzzer sounds for five seconds. Press
flashing key to stop buzzer. Remove food.
To cancel a countdown that has not expired,
press its key once. Then, within five seconds,
press the key two more times. The red light
will turn off and the controller will return to the
least remaining time. The timer cannot be
resumed from the point where it was stopped.
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The controller allows the user to set a single
food temperature and texture for the entire
appliance. The eight channel keys allow the
user to set eight different timed cycles for the
set temperature.
hbl programming
These appliances are factory programmed to
hold crisp foods. The default settings are:
Timer = 30 minutes, Food Temp = 100ºF
(38ºC), Food Texture = 90ºF (32ºC). Actual
air temperature would be 190˚F (100 + 90 =
190 (38 + 32 = 70ºC)). To change the factory
default settings, follow the procedure below.
COMPUTER DISPLAY
Note: The computer displays shown below
are examples only. Your display may have a
different appearance.
NOTES
Press and hold the #1 key
while turning on the power
switch. IMMEDIATELY
RELEASE #1 KEY after
turning on the power. The
first two digits of the display
will flash, indicating you are
in the programming mode.
PRESS KEY/ACTION
STEP 1
1
POWER
SWITCH
+
STEP 2
1
STEP 3
2
3

4
5
or
6
7
8

STEP 4
STEP 5
Select the channel you would
like to program (channel 3 is
selected in the following
examples).
Use arrow keys to adjust the
hold timer. Maximum is 60
minutes.
Press the Food Temp key to
program food temperature.

or

STEP 6
Use arrow keys to adjust
Food Temperature setting.
Hold either key down for fast
scrolling (off, 100 to 210˚F
(off, 32 to 99ºC)).
Press Food Texture key to
program food texture.
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COMPUTER DISPLAY
STEP 7
PRESS KEY/ACTION

STEP 8
or

NOTES
Use arrow keys to adjust the
Food Texture setting. Hold
either key down for fast
scrolling (0 to 210˚F (32 to
99ºC)). 300˚F (149ºC)
maximum when added to
Food Temp setting.
To exit programming, press
and hold the #1 channel key
for 3 seconds until the
software ID# and JF00
appear. The cabinet will then
start heating to the set
temperature.
1
STEP 9
Programming is complete.
TO SET DIFFERENT HOLDING TIMES for
each of the other 7 channels, repeat steps 2
and 3, then skip to step 8.
OTHER PROGRAMMING FEATURES
REBOOT PROCEDURE
On rare occasions, a power interruption may
occur, making it necessary to reboot the
controller software. To reboot, press and hold
the #8 channel key while turning on the
power switch.
CHANGING FROM FAHRENHEIT TO
CELSIUS
Press and hold the #9 key (hidden - located
directly beneath the #1 key) while turning on
the power switch. Repeat to switch from
CELSIUS back to Fahrenheit. LED display
will indicate which temperature scale is
currently active.
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holding guidelines - HBL series
CELSIUS
FAHR­EN­HEIT
PRODUCT
Food
Temp
F°
Food
Temp
C°
Food
Texture
F°
Food
Texture
C°
BREAD PRODUCTS
Biscuits
140-150+1060-66 +6
Rolls
140-150+1060-66+6
Danishes
140-150+1060-66+6
Croissants
140-150+1060-66+6
White/Wheat Bread 140-150 +10 60-66+6
French/Italian Bread 140-150 +10 60-66+6
Pancakes/Waffles 140-150+1060-66+6
French Toast
140-150 +10 60-66+6
Fruit Pies
140-150 +15 60-66+8
Gingerbreads
140-150+1560-66+8
DAIRY & EGG
PRODUCTS
Eggs (Benedict, Fried,
Scrambled, Poached)150-160
+4 66-71+3
Omelets
150-160+1066-71 +6
Puddings/Custards140-150 +460-66+3
MEATS
Beef (Prime Rib,
Roasts, Steaks, BBQ) 145-150 +14 63-66 +8
Pork (Roasts, Chops,
BBQ, Bacon, Ham,
Sausage)
140-150+1460-66+8
Lamb & Veal
140-150 +14 60-66 +8
Hamburger Patties 150-160 +10 66-71 +6
Hot Dogs 150-160 +10 66-71+6
POULTRY
Chicken
Fried, Soft
Fried, Crisp
Roasted
BBQ
Turkey, Goose, Duck
SEAFOOD &
SHELLFISH
Fish, Fried
Fish, Broiled/Baked
Shrimp, Fried
Fish/Shrimp in
Sauce/Gravy
150-160
130-140
150-160
150-160
150-160 +14
+50
+14
+14 +14 66-71+8
54-60+28
66-71+8
66-71+8
66-71 +8
130-140
150-160
130-140
+50
+14
+50
54-60 +28
66-71 +8
54-60+28
150-160
+4
66-71+3
FAHR­EN­HEIT
PRODUCT
Food
Temp
F°
Food
Texture
F°
CELSIUS
Food
Temp
C°
Food
Texture
C°
VEGETABLES
Vegetables, Unbreaded 150-160+4
66-71+3
Vegetables, Breaded130-140 +50 54-60+28
Potatoes, Baked
150-160 +14 66-71+8
STARCHES
Spaghetti
Rice
Lasagna
Beans
Soups & Sauces
Cooked Cereals Casseroles
140-150+4
60-66+3
140-150+4
60-66+3
150-160+1066-71+6
140-150+1460-66+8
140-150
+4 60-66+3
150-160 +10 66-71+6
150-160+4
66-71+3
CRISP TEXTURED
FOODS
Pizza
Pastry Shells
Crisp Breadings
Crisp, Dry Foods
French Fries
130-140+6054-60+33
130-140 +60 54-60+33
130-140 +60 54-60+33
130-140 +60 54-60+33
100 +60
38+33
PREPARED FOODS
Seafood in Sauce 150-160 +14 66-71+8
Hamburgers in Buns 150-160 +10 66-71+6
Cheeseburgers in Buns150-160+1066-71+6
Open Sandwich
w/Sauce/Gravy
150-160
+4 66-71+3
Plated Foods
150-160
+4 66-71+3
Entrees
140-150+1460-66+8
Corn Dogs
140-150 +40 60-66+22
Notes
1.The recommendations in this chart should
be regarded as starting points. If user
desires a more firm/dry textured product,
in­crease the Food Tex­ture set­ting; for a
more soft/moist textured product, decrease
the Food Texture setting.
2.The holding time for very crisp foods may
be less than for other products.
3.Use a thermometer to assure com­pli­ance
with local health codes.
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hold & serve drawer
daily cleaning
Required Cleaning Accessories & Supplies
•
•
•
Pan for draining evaporator
Food grade germicidal detergent
Descaling agent (ScaleKleen™)
(available through Winston Customer
Service 1-800-234-5286)
This appliance utilizes high voltage
electrical systems, high temperature
heating systems, and hot water vapor. If
used improperly, any of these hazards are
capable of causing serious injury or
death. To avoid the potential for an
accident, please have appliance installed
by a licensed electrician, and serviced
only by trained servicers. Please make
this page available to the servicer.
Electrical Hazard
Can cause serious injury or death.
Disconnect appliance and contact licensed electrician
or trained servicer.
If an electrical shock is felt during
operation or cleaning, unplug appliance
and have it serviced before placing back
into service.
Corrosion Hazard
Can cause damage to appliance.
Clean appliance daily to avoid potential corrosion
damage.
Clean evaporator daily to prevent chlorides
(salts) from accumulating. Chlorides can
cause the evaporator tank to corrode, to the
extent that leaks can occur. Leaks caused by
corrosion, which is caused by a failure to
clean daily, are not covered under the
manufacturer's warranty.
Contamination Hazard
Can cause serious illness.
Clean appliance prior to first use, to remove traces of
industrial chemicals and oils.
Prior to using appliance for the first time,
perform the daily cleaning procedure listed on
the following page.
Contamination Hazard
Can cause serious illness or damage to
appliance.
Clean appliance daily to avoid potential contamination
hazard.
Ensure safe operation by cleaning
appliance daily. Failure to do so can allow
harmful deposits to develop, increasing
the potential for food contamination, and
endangering your customers.
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hold & serve drawer
daily cleaning procedure
Burn Hazard
Can cause injury.
Allow 30 minutes for appliance to cool before
attempting to clean.
Before each cleaning procedure, disconnect
appliance from its electrical power source and
allow to cool for at least one half hour.
1. Place empty pan under drain cap, remove
cap and allow evaporator to drain.
2. Remove drawer(s) and wash using a foodgrade germicidal agent. Rinse and allow
to dry.
3. Spray food chamber and evaporator with
a food grade germicidal detergent.
6. Wipe down all outside surfaces with mild
detergent, in particular where the drawer
seals. Also clean the gasket. This
procedure will prolong gasket life.
Leaking Hazard
Can cause damage to appliance.
Use care when cleaning plastic tube. Damage to tube
can cause leaking inside the appliance.
7. Use pipe cleaner or spring to gently clean
out the trough drain hole (see photo
below). Be careful not to push too hard or
you may damage the plastic tube that
connects to the drain (not visible in photo).
If using a pipe cleaner, be sure to bend
the end back on itself so the sharp edge
of the wire is not exposed.
NOTE: To ensure that drawer(s) opens and
closes easily, check drawer rollers (both
on the drawer and inside the appliance
cavity) to make sure they are fastened
tightly, in good operating condition, and
not excessively worn.
4. Wipe inside surfaces to remove all food
deposits.
5. Inspect for scale
build-up on the tank
surface, water level
sensor, and probe
(see photo at right).
If present, apply
descaling agent.
Read ALL warnings
and follow directions
listed on descaling
agent package.
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8. Inspect heating elements (if exposed).
The elements are stainless steel. If
cleaning is needed, scrub with Teflon or
nylon bristle brush to remove heavy food
particles. Further cleaning may be done
with a plastic scouring pad and alkaline
based cleansers. DO NOT use wire
brushes, scrapers, steel wool pads or
chloride based cleansers. Follow cleanser
manufacturer's instructions for use on
stainless steel. Rinse well with clean water
and wipe immediately.
™
Electrical Hazard
Can cause serious personal injury or
damage to appliance.
Avoid spraying appliance exterior or controls with
water.
9. Rinse all inside surfaces, including
evaporator, and dry with clean towel.
Do not spray outside of appliance or
controls with water.
10.Replace drawer(s).
11.Verify O-ring is on drain pipe and replace
drain cap.
12.Reconnect appliance to electrical power
and make ready for use.
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troubleshooting
We know how frustrating and costly it can be
when a critical piece of equipment is down for
repairs. It is our goal to minimize service
disruptions, to get you back up and operating
in the shortest time possible.
We carefully analyze all service calls. This
analysis helps us to improve our
manufacturing processes, and reduces
product service issues. Generally speaking,
most equipment failures can be attributed to
the following three causes:
•Faulty use and care practices.
•Electrical supply problems.
•Equipment faults.
Please refer to the Troubleshooting Chart on
the next page for common problems and
solutions. If the problem you're experiencing
isn't listed, or if the standard solution fails to
resolve your problem, you will need a
qualified servicer to diagnose and repair the
problem.
If your equipment is still under warranty, or
you are uncertain whether or not warranty is
still in place, please call Winston Customer
Service at 1-800-234-5286 (or
502-495-5400). Our friendly staff will help you
verify coverage, and if under warranty, will
arrange for a servicer to call on you.
If your equipment is no longer under warranty,
you can call our Customer Service line at
1-800-234-5286, or visit our website at www.
winstonind.com, and click the Service tab to
locate an authorized servicer near you.
In order to expedite service, please have the
complete model and serial number (found on
the appliance's identification tag) on hand
when you contact us.
Service parts may be purchased directly
from the factory online.
Visit www.winstonind.com
Please have the following information on hand when contacting Winston Industries
regarding product service.
1. Model _____________________Serial # ______________________________________
(located on name plate)
2. Your name_______________________________________________________________
3. Company name__________________________________________________________
4. Company address________________________________________________________
________________________________________________________________________
5. Company phone__________________________________________________________ 6. Type of problem__________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
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troubleshooting
TROUBLE
FAULT CODE
Digital display fails to light.................................................................................A
Digital display reading inconsistently................................................................J
Flooding/leaking water...................................................................................... C, H, I
Food drying out................................................................................................. B, E, F, H
Food excessively moist..................................................................................... D, G
Food not hot enough......................................................................................... E, G, H
Food too hot...................................................................................................... D, F
Injury or accident...............................................................................................K
FAULTCORRECTION
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
Circuit breaker tripped...............................................................................Adjust
Fuse blown................................................................................................Replace
Power cord not plugged in........................................................................ Plug in
Faulty cordset........................................................................................... Call servicer
Faulty power switch.................................................................................. Call servicer
Evaporator (water) tank empty.................................................................See page 8
Drain pipe o-ring defective or missing......................................................Replace
Food Temp setting too high......................................................................See page 9-10
Food Temp setting too low........................................................................See page 9-10
Food Texture setting too high...................................................................See page 9-10
Food Texture setting too low.....................................................................See page 9-10
Drawer gasket defective...........................................................................Replace
Drain cap defective or missing..................................................................Replace
Faulty microprocessor controller............................................................... Call servicer
Injury or accident, call manufacturer.........................................................1-800-234-5286
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hold & serve drawer
troubleshooting
Electrical Hazard
Can cause serious injury or death.
Do not attempt to install or service appliance unless
you are a licensed electrician or trained servicer.
This appliance utilizes high voltage
electrical systems, high temperature
heating systems, and hot water vapor. If
used improperly, any of these hazards are
capable of causing serious injury or
death. To avoid the potential for an
accident, please have appliance installed
by a licensed electrician, and serviced
only by trained servicers. Please make
this page available to the servicer.
SERVICE PARTS
PART NUMBER
SERVICE PARTS
PART NUMBER
Heater, Air, 120V
PS2705
BumpersPS2670-4
After 8/26/02
Bottom Asm, w/Bumpers 01960W13
(840 watts, 17.1 Ohms)
Controller, 120V
PS2716
High Limit, 120V
PS2730
Drain Cap
PS1654
Motor Asm HB 120V
PS2704
Drawer Asm
07231W12
Motor, Blower
PS2196
Evap Plug
PS2878
O-Ring Drain Pipe
PS1280-3
Fan 2.75", Plastic
PS2188
Power Cord, 20 Amp
PS1595
Fan, Aluminum
PS2544
Power Switch, Toggle
PS2304
GasketPS2725
Probe, Air
PS2472
Heater, Water, 120V
PS2198
Probe, Water
PS2440
Before 8/26/02
Relay 30Amp, Solid State PS2649
(600 watts, 24 Ohms)
RollersPS2181-2
Heater, Water, 120V
PS2706
Strain Relief
04022k01
After 8/26/02
Tank Asm
PS2879
(600 watts, 24 Ohms)
Heater, Air, 120V
PS2197
Service parts can be purchased on-line
Before 8/26/02
directly from the factory at
(840 watts, 17.1 Ohms)
www.winstonind.com.
Prices subject to change without notice.
F.O.B. Louisville, KY, USA
(800) 234-5286 or (502) 495-5400 Fax (502) 495-5458
www.winstonind.com
All sales subject to Company’s Terms and Conditions
Winston Products Company
2345 Carton Drive
Louisville, KY 40299
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hold & serve drawer
Warranty and Terms and Conditions
Limited 1 year Warranty (excluding gaskets, lamps, hoses, power cords, glass panels, fryer baskets,
batteries, and evaporators). Warranty disclaimer for failure to clean.
WINSTON EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE AND ANY IMPLIED WARRANTY OF MERCHANTABILITY.
Ask us for a complete warranty disclosure or go to:
www.winstonind.com/documents/4272V089_zap_warranty_agreement.pdf.
Terms and Conditions of Sale for Winston Industries’ products are available here:
www.winstonind.com/documents/4272X833_terms_and_conditions_of_sale.pdf.
Both the Warranty and Terms and Conditions of Sale are integral to this document.
Buy Winston Parts Online!
Parts and accessories for our products are available to purchase through our online, secure site – it’s
your one-stop shop for genuine Winston replacement parts. These parts are designed specifically for our
products and can help you save on costly repairs while maintaining valuable warranty coverage.
http://www.winstonparts.com/
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hold & serve drawer
Notes
19
www.winstonind.com • 800-234-5286
Winston Industries LLC | 2345 Carton Drive | Louisville, KY 40299
1.800.234.5286 | 1.502.495.5400 | Fax 1.502.495.5458 | www.winstonindustries.com