WASHING MACHINE
USER‘S MANUAL
GWN 59650 CW
EN
www.grundig.com
Document Number 2820525500_EN/ 26-12-16.(12:55)
Please read this user manual first!
Dear Customer,
Thank you for preferring a Grundig product. We hope that you get the best results
from your product which has been manufactured with high quality and state-ofthe-art technology. Therefore, please read this entire user manual and all other
accompanying documents carefully before using the product and keep it as a
reference for future use. If you hand over the product to someone else, give this
user manual as well. Follow all warnings and information in the user manual.
Remember that this user manual is also applicable for several other models.
Differences between models will be identified in the manual.
Explanation of symbols
Throughout this user manual the following symbols are used:
C
A
B
Important information or useful hints
about usage.
Warning for hazardous situations with
regard to life and property.
Warning for electric shock.
Recyclable materials.
Do not dispose of the packaging materials together with domestic or other wastes.
Take them to the packaging material collection points designated by the local
authorities.
TABLE OF CONTENTS
1General safety instructions
5
1.1 Life and property safety------------------------------------------------------------------------------------------------------------------------------------------- 5
1.2 Children's safety----------------------------------------------------------------------------------------------------------------------------------------------------------- 6
1.3 Electrical safety------------------------------------------------------------------------------------------------------------------------------------------------------------ 6
1.4 Hot surface safety------------------------------------------------------------------------------------------------------------------------------------------------------- 7
2Important instructions for the environment 8
2.1 Compliance with WEEE Directive----------------------------------------------------------------------------------------------------------------------- 8
2.2 Package information-------------------------------------------------------------------------------------------------------------------------------------------------- 8
3Intended use
8
4Your product
9
4.1 Overview------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 9
4.2 Package Contents------------------------------------------------------------------------------------------------------------------------------------------------------- 10
4.3 Technical specifications-------------------------------------------------------------------------------------------------------------------------------------------- 11
4.4.Installation------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 12
4.4.1 Appropriate installation location------------------------------------------------------------------------------------------------------------------------------------------------ 12
4.4.2 Removing packaging reinforcement---------------------------------------------------------------------------------------------------------------------------------------- 12
4.4.3 Removing transportation safety bolts-------------------------------------------------------------------------------------------------------------------------------------- 13
4.4.4 Connecting water supply--------------------------------------------------------------------------------------------------------------------------------------------------------------- 13
4.4.5 Connecting the drain hose to the drain---------------------------------------------------------------------------------------------------------------------------------- 14
4.4.6 Adjusting the feet-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 15
4.4.7 Electrical connection------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 15
4.4.8 Initial use-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 15
4.5.Preparation---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 16
4.5.1 Sorting the laundry---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 16
4.5.2 Preparing laundry for washing--------------------------------------------------------------------------------------------------------------------------------------------------- 17
4.5.3 Tips for energy saving---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 17
4.5.4 Loading the laundry-------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 18
4.5.5 Correct load capacity---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 18
4.5.6 Using detergent and softener------------------------------------------------------------------------------------------------------------------------------------------------------ 18
4.5.7 Tips for efficient washing---------------------------------------------------------------------------------------------------------------------------------------------------------------- 20
4.6.Operating the product----------------------------------------------------------------------------------------------------------------------------------------------- 21
4.6.1 Control panel---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 21
4.6.2 Display symbols----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 21
4.6.3 Programme and consumption table----------------------------------------------------------------------------------------------------------------------------------------- 22
4.6.4 Programme selection------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 24
4.6.5 Programmes ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 24
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3 / EN
TABLE OF CONTENTS
4.6.6 Temperature selection---------------------------------------------------------------------------------------------------------------------------------------------------------------------- 27
4.6.7 Spin speed selection------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 27
4.6.8 Soiling level selection----------------------------------------------------------------------------------------------------------------------------------------------------------------------- 29
4.6.9 Stain Care (Stain level selection)----------------------------------------------------------------------------------------------------------------------------------------------- 29
4.6.10 Dosing liquid detergent---------------------------------------------------------------------------------------------------------------------------------------------------------------- 30
4.6.11 Auxiliary function selection--------------------------------------------------------------------------------------------------------------------------------------------------------- 31
4.6.12 Recommendations for the amount of laundry and detergent---------------------------------------------------------------------------------- 32
4.6.13 End Time------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 33
4.6.14 Starting the programme---------------------------------------------------------------------------------------------------------------------------------------------------------------- 34
4.6.15 Loading door lock---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 34
4.6.16 Changing the selections after programme has started----------------------------------------------------------------------------------------------- 34
4.6.17 Child Lock--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 35
4.6.18 Cancelling the programme--------------------------------------------------------------------------------------------------------------------------------------------------------- 36
4.6.19 End of programme--------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 36
4.6.20 Favourite program setting----------------------------------------------------------------------------------------------------------------------------------------------------------- 37
4.6.21 Entering the settings menu----------------------------------------------------------------------------------------------------------------------------------------------------------- 37
4.6.22 Your machine is equipped with a “Standby Mode”--------------------------------------------------------------------------------------------------- 41
4.7.Maintenance and cleaning------------------------------------------------------------------------------------------------------------------------------------- 42
4.7.1 Cleaning the detergent drawer---------------------------------------------------------------------------------------------------------------------------------------------------- 42
4.7.2 Cleaning the loading door and the drum----------------------------------------------------------------------------------------------------------------------------- 43
4.7.3 Cleaning the body and control panel------------------------------------------------------------------------------------------------------------------------------------- 43
4.7.4 Cleaning the water intake filters-------------------------------------------------------------------------------------------------------------------------------------------------- 44
4.7.5 Draining remaining water and cleaning the pump filter------------------------------------------------------------------------------------------------ 44
5Troubleshooting
4 / EN
46
Washing Machine / User‘s Manual
1 General safety instructions
This section includes security instructions which may help
prevent the injuries and material damage risks. All kinds
of warranties shall be invalid if these instructions are not
observed.
1.1 Life and property safety
u Never place the product on a carpet-covered floor. Electrical
parts will get overheated since air cannot circulate from
under the device. This will cause problems with your product.
u Unplug the product if it is not in use.
u Always have the repairing procedures carried out by an
Authorised Service Agent. The manufacturer shall not be
held liable for damages that may arise from procedures
carried out by unauthorised persons.
u The water supply and draining hoses must be securely
fastened and remain undamaged. Otherwise a water leak
may occur.
u While there is water inside the product, never open the
loading door or remove the filter. Otherwise, risk of flooding
and injury from hot water will occur.
u Do not force open the locked loading door. The door can
be opened a few minutes after the washing cycle ends. In
the case of forcing the loading door to open, the door and
the lock mechanism may get damaged.
u Use detergents, softeners and supplements suitable for
automatic washing machines only.
u Follow the instructions on the label of textiles and the
detergent package.
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1.2 Children's safety
u This product can be used by children who are at the age of 8
and over and the people whose physical, sensory or mental
skills are not fully developed or who do not have necessary
required experience and knowledge as long as they are
supervised or trained about the safe use of the product and
its risks. Children should not play with the device. Cleaning
and maintenance works should not be performed by
children unless they are supervised by someone. Children of
less than 3 years should be kept away unless continuously
supervised.
u Packaging materials may be dangerous for children. Keep
packaging materials in a safe place away from reach of
children.
u Electrical products are dangerous for children. Keep children
away from the product when it is in use. Do not allow them to
play with the product. Use the child lock to prevent children
from interfering with the product.
u Do not forget to close the loading door when leaving the
room where the product is located.
u Store all detergents and additives in a safe place away from
the reach of children and close the cover of the detergent
container or seal the detergent package.
1.3 Electrical safety
u If
the product has a failure, it should not be operated unless
it is repaired by an Authorised Service Agent. Risk of electric
shock!
u This product is designed to resume operating in the event
of powering on after a power interruption. If you wish to
cancel the programme, see "Cancelling the programme"
section.
6 / EN
Washing Machine / User‘s Manual
u Plug
the product into a grounded outlet protected by a 13 A
fuse. Do not neglect to have the grounding installation made
by a qualified electrician. Our company shall not be liable
for any damages that will arise when the product is used
without grounding in accordance with the local regulations.
u Do not wash the product by spraying or pouring water onto
it! Risk of electric shock!
u Never touch the power cable plug with wet hands! Do not
grab the power cord to unplug the machine, always unplug
it by holding the socket with one hand, and pulling the plug
with the other hand.
u Product
should be unplugged during installation,
maintenance, cleaning and repair procedures.
u If the power cable is damaged, it must be replaced by the
manufacturer, after sales service or a similarly qualified
person (preferably an electrician) or someone designated
by the importer in order to avoid possible risks.
1.4 Hot surface safety
While washing the laundry at high
temperatures, the loading door glass
will get hot. Considering this fact,
during the washing operation keep
children away from the loading
door of the product to prevent them
touching it.
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7 / EN
2 Important instructions for the environment
2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This
product bears a classification symbol for waste electrical and electronic
equipment (WEEE).
This product has been manufactured with high quality parts and
materials which can be reused and are suitable for recycling. Do not
dispose of the waste product with normal domestic and other wastes at
the end of its service life. Take it to the collection center for the recycling
of electrical and electronic equipment. Please consult your local authorities to
learn about these collection centres.
Compliance with RoHS Directive:
The product you have purchased complies with EU RoHS Directive (2011/65/EU).
It does not contain harmful and prohibited materials specified in the Directive.
2.2 Package information
Packaging materials of the product are manufactured from recyclable materials
in accordance with our National Environment Regulations. Do not dispose of the
packaging materials together with the domestic or other wastes. Take them to the
packaging material collection points designated by the local authorities.
3 Intended use
•This product has been designed for domestic use. It is not for commercial
purposes or it should not be used other than its intended use.
•The product must only be used for washing and rinsing of laundry that are
marked accordingly.
•The manufacturer waives any responsibility arising from incorrect usage or
transportation.
•The service life of your product is 10 years. During this period, original spare
parts will be available to operate the appliance properly.
8 / EN
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4 Your product
4.1 Overview
1
2
8
3
4
5
6
7
1- Power cable
2- Top panel
3- Control panel
4- Drain hose
5- Loading door
6- Filter cap
7- Adjustable feet
8- Detergent drawer
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9 / EN
4.2 Package Contents
11
12
10
9
b
a
14
13
c
16
15
9- Power cable
10- Drain hose
11- Transportation safety bolts*
12- M
ains water inlet hose (One of the following filter types is used for the mains
hose connection.)
a- Electronic water shut-off
b- Mechanical water shut-off
c- Standard
13- Liquid detergent container**
14- User Manual
15- Blind plug***
16- Plastic plug group
* Number of transportation safety bolts may change depending on the model of your product.
** This may be supplied with the machine depending on the model of your product.
***It will be supplied if your product has double water inlet.
C
10 / EN
Figures in this manual are schematic and may not match the product exactly.
Washing Machine / User‘s Manual
4.3 Technical specifications
Complying Commission Delegated Regulation (EU) No 1061/2010
Supplier name or trademark
Model name
Rated capacity (kg)
Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency)
Annual Energy Consumption (kWh) (1)
Energy consumption of the standard 60°C cotton programme at full load (kWh)
Energy consumption of the standard 60°C cotton programme at partial load (kWh)
Energy consumption of the standard 40°C cotton programme at partial load (kWh)
Power consumption in ‘off-mode’ (W)
Power consumption in ‘left-on mode’ (W)
Annual Water Consumption (l) (2)
Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency)
Maximum spin speed (rpm)
Remaining moisture Content (%)
Standard cotton programme (3)
Programme time of the standard 60°C cotton programme at full load (min)
Programme time of the standard 60°C cotton programme at partial load (min)
Programme time of the standard 40°C cotton programme at partial load (min)
Duration of the left-on mode (min)
Airborne acoustical noise emissions washing/spinning (dB)
Built-in
Height (cm)
Width (cm)
Depth (cm)
Net weight (±4 kg.)
Single Water inlet / Double Water inlet
• Available
Electrical input (V/Hz)
Total current (A)
Total power (W)
Main model code
GRUNDIG
GWN59650CW
9
A+++
173
0.880
0.690
0.660
0.500
0.800
10560
A
1600
44
Cotton Eco 60°C and 40°C
225
182
171
N/A
50/75
No
84
60
61
78
•/230 V / 50Hz
10
2200
958
(1)
Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the
consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used.
(2)
Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water
consumption will depend on how the appliance is used.
(3)
“Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information
in the label and the fiche relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efficient
programmes in terms of combined energy and water consumption.
Technical specifications may be changed without prior notice to improve the quality of the product.
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4.4Installation
•Apply to the nearest authorized service agent for the installation of your product.
•Preparation of the location and electrical, tap water and waste water
installations at the place of installation is under customer's responsibility.
•Make sure that the water inlet and discharge hoses as well as the power cable
are not folded, pinched or crushed while pushing the product into its place after
installation or cleaning procedures.
•Make sure that the installation and electrical connections of the product are
performed by authorized service. Manufacturer shall not be held liable for
damages that may arise from procedures carried out by unauthorized persons.
•Prior to installation, visually check if the product has any defects on it. If so, do
not have it installed. Damaged products cause risks for your safety.
4.4.1 Appropriate installation location
•Place the product on a hard and level floor. Do not put it onto a carpet with high
pile or other similar surfaces.
•When the washing machine and drier are placed on top of each other, their
total weight –when loaded– amounts to 180 kilograms. Place the product on a
solid and flat floor that has sufficient load carrying capacity!
•Do not place the product on the power cable.
•Do not install the product in the environments where the temperature falls below
0 ºC.
•Leave a minimum space of 1 cm between the machine and the furniture.
•If you will install the product on a surface with steps, never put it on place near
the edge.
•Do not place the product on any platform.
4.4.2 Removing packaging reinforcement
Tilt the product backwards to remove the packaging
reinforcement. Remove the packaging reinforcement by
pulling the ribbon. Do not make this operation alone
by yourself.
12 / EN
Washing Machine / User‘s Manual
4.4.3 Removing transportation safety bolts
1 Loose all transportation safety bolts with an appropriate wrench until they turn
freely.
2 Remove the transport safety bolts by turning them slightly.
3 Insert the plastic covers in the bag containing the user manual to the openings
on the rear panel.
A
C
CAUTION: Remove the transportation safety bolts before operating the product!
Otherwise, the product will be damaged.
Keep the transportation safety bolts in a safe place to reuse when the product needs to be
moved again in the future.
Install the transport safety bolts in reverse order of the disassembly procedure.
Never move the product without the transportation safety bolts properly fixed in place!
4.4.4 Connecting water supply
C
A
The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 10
MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in 1
minute to have your product run smoothly. Attach a pressure reducing valve if water pressure
is higher.
CAUTION: Models with a single water inlet should not be connected to the hot water tap.
In such a case the laundry will get damaged or the product will switch to protection mode
and will not operate.
CAUTION: Do not use old or used water inlet hoses on the new product. It may cause
stains on your laundry.
C
If you are going to use the double water-inlet product as a single (cold) water-inlet unit, you
must install the supplied stopper to the hot water valve before operating the product. (Applies
for the products supplied together with a blind stopper group.)
Connect the special water supply hoses supplied with the product
to the water inlets on the product. Red hose (left) (max. 90 ºC) is for
hot water inlet, blue hose (right) (max. 25 ºC) is for cold water inlet.
Make sure that the hot and cold water taps are connected correctly
when the product is being installed. If connected incorrectly, your
laundry will come out hot at the end of the washing process and
wear out.
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1 Tighten the nuts of the hose by hand. Never use a tool when tightening the
nuts.
2 When hose connection is completed, check whether there is leak problems at
the connection points by opening the taps fully. If any leaks occur, turn off the
tap and remove the nut. Retighten the nut carefully after checking the seal. In
order to prevent the water leaks and resultant damages, keep the taps closed
when you do not use the product.
4.4.5 Connecting the drain hose to the drain
•Attach the end of the drain hose directly to waste water drain, lavatory or
bathtub.
A
CAUTION: Your drain house will be flooded if the hose comes out of its housing during
water discharge. Moreover, there is risk of scalding due to high washing temperatures! In
order to prevent such situations and make sure that the product and the machine performs
water intake and discharge processes without any problem, fix the drain hose securely.
40 cm
100 cm
•Connect the drain hose to a minimum height of 40 cm and a maximum height of
100 cm.
•In case the drain hose is elevated after laying it on the floor level or close to the
ground (less than 40 cm above the ground), water discharge becomes more
difficult and the laundry may come out excessively wet. Therefore, follow the
heights described in the figure.
•To prevent the waste water to go back into the product again and to ensure easy
drainage, do not immerse the end of the hose into the waste water or do not
insert it into the drain for more than 15 cm. If it is too long, cut it short.
•The end of the hose should not be bent, it should not be stepped on and the
hose must not be pinched between the drain and the machine.
•If the length of the hose is too short, use it by adding an original extension hose.
Length of the hose may not be longer than 3.2 m. To avoid water leak failures,
the connection between the extension hose and the drain hose of the product
must be fitted well with an appropriate clamp as not to come off and leak.
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Washing Machine / User‘s Manual
4.4.6 Adjusting the feet
A
CAUTION: In order to ensure that the product operates more silently and vibration-free,
it must stand level and balanced on its feet. Balance the machine by adjusting the feet.
Otherwise, the product may move from its place and cause crushing and vibration problems.
CAUTION: Do not use any tools to loosen the lock nuts. Otherwise, they will get
damaged.
1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a stable and balanced way.
3. Tighten all lock nuts by hand again.
4.4.7 Electrical connection
Connect the product to a grounded outlet protected by a 16 A fuse. Our company
shall not be liable for any damages that will arise when the product is used without
grounding in accordance with the local regulations.
•Connection must comply with national regulations.
•Power cable plug must be within easy reach after installation.
•If the current value of the fuse or breaker in the house is less than 16 Amps, have
a qualified electrician install a 16 Amp fuse.
•The voltage specified in the "4.3 Technical specifications" section must be equal
to your mains voltage.
•Do not make connections via extension cables or multi-plugs.
B
CAUTION: Damaged power cables must be replaced by the Authorized Service Agents.
4.4.8 Initial use
C
Before starting to use the product make sure that the
preparations are made which are in line with the “2.
Important Safety and Environment Instructions” and
the instructions in the “4.4 Installation” section.
To prepare the product for washing laundry, perform
first operation in Drum Cleaning programme. If this
program is not available in your product, apply
the method which is described in the section "4.7.2
Cleaning the loading door and the drum".
Use an anti-limescale suitable for the washing machines.
Some water might have remained in the product due to the quality control processes in the
production. It is not harmful for the product.
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15 / EN
4.5Preparation
4.5.1 Sorting the laundry
•Sort laundry according to type of fabric, color, and degree of soiling and
allowable water temperature.
•Always observe the instructions given on the garment care labels.
Maximum
950C
700C
600C
500C
400C
300C
Symbol(s)
lll
lll
lll
ll
ll
ll
lll
ll
l
Drying
Symbols
Suitable for
dryer
Drying
Settings
No Iron
Sensitive /
Delicate dry
Do not dry
with dryer
No Spin
Hand wash
SensitiveDelicate
wash
No Iron
Water
Temperatures
At any temperature
WASH
Normal wash
Machine
Wash
Symbols
Not washable
LAUNDRY WASH SYMBOLS
Do not dry
Do not dryclean
Dry-cleanable
Lay in shadow
to dry
Hang wet to dry
Lay to dry
Hang to dry
Without heating
At low temperature
At medium
temperature
At high temperature
DRYING
Iron at high
temperature
Iron at medium
temperature
Iron at low
temperature
200 0C
150 0C
110 0C
Bleach (sodium
hypochlorite)
can be used
Bleach is not
allowed
Maximum temperature
All bleaches are allowed
BLEACH
16 / EN
Iron without
steam
IRON
Dry or Steam
Do not iron
Iron -
Only bleaches without
chlorine are allowed
Washing Machine / User‘s Manual
4.5.2 Preparing laundry for washing
•Laundry items with metal attachments such as, underwiring, belt buckles or metal
buttons will damage the product. Remove the metal pieces or wash such clothes
by putting them in a laundry bag or pillow case.
•Take out all substances in the pockets such as coins, pens and paper clips, and
turn pockets inside out and brush. Such objects may damage the product or
cause noise problem.
•Put small size clothes such as infant's socks and nylon stockings in a laundry bag
or pillow case.
•Place curtains in without compressing them. Remove curtain attachment items.
•Fasten zippers, sew loose buttons and mend rips and tears.
•Wash “Machine washable” or “Hand washable” labeled products only with an
appropriate programme.
•Do not wash colours and whites together. New, dark coloured cottons release a
lot of dye. Wash them separately.
•Tough stains must be treated properly before washing. If unsure, check with a
dry cleaner.
•Only use the dyes / color changers and descaling agents which are appropriate
for machine wash. Always follow the instructions on the package.
•Wash trousers and delicate laundry turned inside out.
•Keep laundry items made of Angora wool in the freezer for a few hours before
washing. This will reduce pilling.
•Laundry that are subjected to materials such as flour, lime dust, milk powder,
etc. intensely must be shaken off before placing into the product. Such dusts and
powders on the laundry may build up on the inner parts of the product in time
and can cause damage.
4.5.3 Tips for energy saving
Following information will help you use the product in an ecological and energyefficient manner.
•Operate the product in the highest load capacity allowed for the programme
you have selected, but do not overload. See, "4.6.3 Programme and
consumption table."
•Observe the temperature instructions on the detergent packaging.
•Wash slightly soiled laundry at low temperatures.
•Use faster programmes for small quantities of lightly soiled laundry.
•Do not use prewash and high temperatures for laundry that is not heavily soiled
or stained.
•If you plan to dry your laundry in a dryer, select the highest spin speed
recommended during washing process.
•Do not use more detergent than the recommended on the detergent packaging.
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4.5.4 Loading the laundry
1.Open the loading door.
2. Put the laundry items into the product in a loose manner.
3Push the loading door to close until you hear a locking sound. Ensure that no
items are caught in the door. The loading door is locked while a programme is
running. The loading door is unlocked a while after the programme comes to an
end. Then you can open the loading door.
4.5.5 Correct load capacity
The maximum load capacity depends on the type of laundry, the degree of soiling
and the washing programme desired.
The product automatically adjusts the water amount according to the weight of the
laundry put inside it.
A
WARNING: Comply with the information in the section "4.6.3 Programme and
consumption table". When overloaded, product's washing performance will drop. Moreover,
noise and vibration problems may occur.
4.5.6 Using detergent and softener
C
When using detergent, softener, starch, fabric dye, bleach and descaling agents; read the
manufacturer's instructions written on the package and follow the dosages specified. Use
measuring cup if available.
Detergent, softener and other cleaning agents
1
2
3
1- Liquid detergent compartment
2 - Powder detergent compartment
3 - Softener compartment
•
•
•
•
18 / EN
Add detergent and softener before starting the washing programme.
While the washing cycle is in progress, do not leave the detergent drawer open!
There is no pre-wash compartment and pre-wash option.
Place the detergent bag or the dispensing ball directly among the laundry in the
product.
Washing Machine / User‘s Manual
Choosing the detergent type
Flüssigwaschmittel ausgewählt
For programmes for which operation of dosing
system is allowed 'detergent symbol' will flash
on display. 'Liquid Detergent Selected' text will
be displayed.
• For some programmes of the machine, liquid detergent could not be selected.
In such cases, powder detergent should be used.
• After selecting the temperature, spin speed, auxiliary function and soiling level
the programme is started with start/pause button.
• The machine will measure the load, and determine the detergent amount
depending on the load amount and selected functions. During the washing
operation, the detergent intake is not visible, it will be intaken directly with the
water.
Powder Detergent Usage in Detergent Dosing System Programmes:
If it is requested to use powder detergent
in programmes where detergent dosing
system activates required amount of powder
detergent should be added to the detergent
compartment. After selecting the programme,
temperature, spin speed, auxiliary function and
soiling level of the laundry, press the 'powder
detergent' button.
'Powder Detergent Selected' text will be
displayed. Program is started by pressing
Start/Pause button.
When the machine starts to take in water,
detergent will also be taken in.
• Softener will be taken in through the detergent dosing system.
Pulverwaschmittel ausgewählt
Run Out of Detergent and/or Softener:
• When the detergent in the detergent drawer runs out 'detergent symbol' will
flash on the display, 'Detergent Dosing Error' text will be displayed.
C
You must add detergent into the tank when the detergent is depleted. Your machine does not
allow starting the programme when the detergent tank is empty.
Adding Detergent and Softener to Wrong Compartment:
• If the detergent and softener are added to wrong compartments see 4.7.1
Cleaning the detergent drawer
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4.5.7 Tips for efficient washing
Clothes
Light Colours and
Whites
Soiling Level
(Recommended
temperature range
based on soiling level:
40-90 oC)
It may be necessary
to pre-treat the
stains or perform
prewash. Powder
Heavily
and liquid detergents
recommended for whites
Soiled
can be used at dosages
recommended for
(difficult stains
heavily soiled clothes.
such as grass,
coffee, fruits and It is recommended to
use powder detergents
blood.)
to clean clay and soil
stains and the stains
that are sensitive to
bleaches.
Normally
Soiled
Powder and
liquid detergents
recommended for whites
(For example,
can be used at dosages
stains caused by recommended for
body on collars normally soiled clothes.
and cuffs)
Lightly
Soiled
(No visible
stains exist.)
C
20 / EN
Powder and
liquid detergents
recommended for whites
can be used at dosages
recommended for lightly
soiled clothes.
Delicates/
Woolens/
Silks
Colours
Black/Dark
Colours
(Recommended
temperature range
based on soiling level:
cold -40 oC)
(Recommended
temperature
range based on
soiling level: cold
-40 oC)
(Recommended
temperature
range based
on soiling level:
cold-30 oC)
Liquid detergents
suitable for
colors and dark
colors can be
used at dosages
recommended
for heavily soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
Woolen and
silk clothes must
be washed with
special woolen
detergents.
Liquid detergents
suitable for
colors and dark
colors can be
used at dosages
recommended for
normally soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
Woolen and
silk clothes must
be washed with
special woolen
detergents.
Liquid detergents
suitable for
colors and dark
colors can be
used at dosages
recommended
for lightly soiled
clothes.
Prefer liquid
detergents
produced for
delicate clothes.
Woolen and
silk clothes must
be washed with
special woolen
detergents.
Powder and
liquid detergents
recommended
for colors can be
used at dosages
recommended for
heavily soiled clothes.
It is recommended to
use powder detergents
to clean clay and soil
stains and the stains
that are sensitive to
bleaches. Detergents
which do not contain
bleach should be used.
Powder and
liquid detergents
recommended
for colors can be
used at dosages
recommended for
normally soiled
clothes. Detergents
which do not contain
bleach should be used.
Powder and
liquid detergents
recommended
for colors can be
used at dosages
recommended for
lightly soiled clothes.
Detergents which do
not contain bleach
should be used.
If special liquid detergent will be used; select powder detergent and fill the compartment no.
2 with the special detergent. In such cases, no time delay function should not be used.
Washing Machine / User‘s Manual
4.6Operating the product
4.6.1 Control panel
17
28
18
26 25 24 23 22
27
17 - Programme Selection display
18 - Display
19 - Start / Pause button
20 - End Time Setting button
21 - Auxiliary Function buttons
22 - Favourite Programme button
21
20 19
23 - Dosing liquid detergent
24 - Soiling Level Adjustment button
25 - Spin speed adjustment button
26 - Temperature Adjustment button
27 - Programme Selection knob
28 - On / Off button
4.6.2 Display symbols
a
b
c d
m
e
l
a -
b-
c-
d-
k
j
i
Child-Proof Lock Indicator
Powder detergent symbol
Display Information Line
Load indicator (displays the
recommended amount of load)
e- Time indicator
C
h
g
f
f- Start / Pause indicator
g- En Time indicator
h- Auxiliary Function indicator
i - Door Lock indicator
j - Soiling Level indicator
k - Liquid Detergent Symbol
l - Spin speed indicator
m - Temperature indicator
Figures in this section are schematic and may not match the product exactly.
Washing Machine / User‘s Manual
21 / EN
4.6.3 Programme and consumption table
EN
Cotton
Detergent Dosing & powder detergent
Silent Mode
Extra Rinse
Max. Speed***
Energy Consumption (kWh)
Max. Load (kg)
Programme (°C)
Water Consumption (l)
2
Selectable temperature
range °C
90
9
70
2.03
1600
•
•
•
Cold-90
60
9
70
1.33
1600
•
•
•
Cold-90
•
•
40
9
70
0.93
1600
•
Cold-90
60**
9
52
0.88
1600
*
Cold-60
60**
4.5
45
0.69
1600
*
Cold-60
40**
4.5
45
0.66
1600
*
Cold-60
90
9
100
2.25
1600
*
60
4
65
1.13
1200
•
40
4
65
0.90
1200
-
1
1
0.17
-
WoolProtect
40
2
45
0.35
Bedding
40
-
67
MultiSense
40
9
****
StainCare
60
6
Mini 14’
30
Hand Wash
30
Cotton Eco
Anti-Allergy
Synthetics
Steam Refresh
•
30-90
•
•
Cold-60
•
•
•
Cold-60
1000
•
•
•
Cold-40
0.82
1000
•
•
•
Cold-60
****
1600
•
•
•
Cold-60
****
****
1600
2
34
0.16
1400
•
1.5
40
0.22
1000
•
-
QuickWash 40°/40’
40
8
55
0.65
1400
Dark Care
40
4
80
0.90
1000
*
MachineCare
70
-
110
2.60
600
*
•
•
•
40-90
•
Cold-30
•
Cold-30
•
40
•
Cold-40
*
70
• : Selectable.
* : Automatically selected, no canceling.
** : Energy Label programme (EN 60456 Ed.3)
***: If maximum spin speed of the product is lower then this value, you can only select up to the maximum
spin speed.
****: Programme detects the type and quantity of the laundry to automatically adjust water and energy
consumption and programme time.
- : See the programme description for maximum load.
** “Cotton Economic 40°C" and "Cotton Economic 60°C" are standard programmes. These
programmes are known as "40°C cotton standard programme" and "60°C cotton standard
symbols on the panel.
programme" and indicated with the 22 / EN
Washing Machine / User‘s Manual
C
The auxiliary functions in the table may vary according to the model of your product.
Water and power consumption may vary subject to the changes in water pressure, water hardness
and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions
and spin speed, and changes in electric voltage.
You can see the washing time of the programme you have selected on the display of the product.
It is normal that small differences may occur between the time shown on the display and the real
washing time.
Auxiliary function selection modes can be changed by the manufacturing company. Existing
selection modes can be removed or new selection modes can be added.
The manufacturer reserves the right to make modifications in the programmes and auxiliary functions
given in the table. While these modifications will not change the product performance, programme
steps and durations can be changed."
Indicative values for Synthetics programmes (EN)
Programme
Duration
(min) *
> 1000 rpm
Energy
Consumption
(kWh)
≤ 1000 rpm
Water
Consumption
(l)
Remaining Moisture
Content (%) **
Load (kg)
Remaining Moisture
Content (%) **
Synthetics 60
4
65
1.13
120/150
45
40
Synthetics 40
4
65
0.90
90/150
45
40
* You can see the washing time of the programme you have selected on the display of the machine. It is normal that
small differences may occur between the time shown on the display and the real washing time.
** Remaining moisture content values may differ according to the selected spin speed.
Spin
Night mode
Prewash Anti creasing Rinse Plus
Wash
End
Washing Machine / User‘s Manual
Rinse
Spin+Drain
Temparature
Time
Delay
Rinse Hold Soiling Level
Adjustment
Child Lock
On/Off
Favourite Dosing liquid
detergent
Start
Pause
Cold
No Spin
Quick Wash
Drying
23 / EN
4.6.4 Programme selection
1 Determine the programme suitable for the
type, quantity and soiling level of the laundry
in accordance with "4.6.3 Programme and
consumption table".
C
Programmes are limited with the highest spin
speed appropriate for that particular type
of fabric.
When selecting a programme, always
consider the type of fabric, colour, degree of
soiling and permissible water temperature.
Always select the lowest appropriate
temperature. Higher temperature means
higher power consumption.
2 Select the desired programme with the
Programme Selection knob.
4.6.5 Programmes
• Cotton Eco
Use to wash your normally soiled, durable cotton and linen laundry. Although
it washes longer than all other programmes, it provides high energy and water
savings. Actual water temperature may be different from the stated wash
temperature. When you load the machine with less laundry (e.g. ½ capacity or
less), programme time may automatically get shorter. In this case, energy and
water consumption will decrease more, providing a more economic wash. This
programme is available in the models with the remaining time indicator.
• Cotton
Use for your cotton laundry (such as bed sheets, duvet and pillowcase sets, towels,
bathrobes, underwear, etc.). Your laundry will be washed with vigorous washing
action for a longer washing cycle.
• Synthetics
Use to wash your synthetic clothes (shirts, blouses, synthetic/cotton blends, etc.).
It washes with a gentle action and has a shorter washing cycle compared to the
Cottons programme.
For curtains and tulle, use the Synthetic 40˚C programme with anti-creasing
function selected. As their meshed texture causes excessive foaming, wash the
veils/tulle with a little amount of detergent.
• WoolProtect
Use to wash your woolen clothes. Select the appropriate temperature complying
with the care labels of your clothes. Use appropriate detergents for woolens.
Instead of detergent dosing system, the detergent drawer should be manually filled
with appropriate amount of powder or liquid detergent.
24 / EN
Washing Machine / User‘s Manual
“The wool wash cycle of this machine has been approved by
The Woolmark Company for the washing of machine washable
wool products provided that the products are washed according
to the instructions on the garment label and those issued by the
manufacturer of this washing machine.M13985
“In UK, Eire, Hong Kong and India the Woolmark trade mark is a
Certification trade mark.”
• Hand Wash
Use to wash your woolen/delicate clothes that bear “not machine-washable” tags
and for which hand wash is recommended. It washes laundry with a very gentle
washing action to not to damage clothes.
• Anti-Allergy
Use to wash baby laundry, and the laundry that belongs to allergic persons.
Longer heating time and an additional rinsing step provide a higher level of
hygiene.
• Bedding
Use this programme to wash your fiber duvets that bear "machine washable" tag.
Make sure that you have loaded the duvet correctly in order not to damage the
machine and the duvet. Remove the duvet cover before loading the duvet into the
machine. Fold the duvet into two and load it into the machine. Load the duvet into
the machine paying attention to place it in a way that it will not contact the bellow.
C
A
Do not load more than 1 double fiber duvet (200 x 200 cm).
Do not wash your duvets, pillows and etc. that contain cotton in the machine.
CAUTION: Do not wash the items apart from duvets such as carpets, rugs and etc. in the
machine. Permanent damage occurs in the machine.
•Spin + Pump
Use to drain the water in the machine.
• Rinsing
Use when you want to rinse or starch separately.
• Steam Refresh
Use this programme to reduce the creases and ironing times of a small amount of
unspotted cotton, synthetic or mixed laundry.
C
Load only half of the capacity stated for the selected programme.
When this programme is selected, it is normal to hear boiling noises since the steam
generator boils water to produce steam.
• Mini 14’
Use to wash lightly soiled and unstained cotton laundry in a short time.
Washing Machine / User‘s Manual
25 / EN
• MultiSense
Use to wash frequently washable cotton, synthetic or blended (cotton+synthetic)
clothes. Programme detects the type and quantity of the laundry to automatically
adjust water consumption and programme time.
A
CAUTION: Do not wash your woolen and delicate clothes in this programme.
Select a suitable temperature if the temperature shown on the temperature display is not
compatible with the warnings on the garment label.
The maximum washing temperature in Automatic programme depending on
the soiling level and laundry type is 60ºC. Washing performance may not be
at the desired level for heavily soiled whites and stubborn stains (collar, sock
soil, perspiration stain, etc.). In this case, it is recommended to select Cottons
programme and set the temperature to 50-60°C.
Many types of clothing are correctly detected and safely washed in Automatic
programme.
• Quick Wash 40° / 40’
Use this programme to wash your lightly soiled and unstained cotton laundry in a
short time.
• DarkCare
Use this programme to wash your dark coloured cotton and synthetic laundry or
the laundry that you do not want it get faded. Washing is performed with gentle
actions and at low temperatures. It is recommended to use liquid detergent or
woolen shampoo for dark coloured laundry.
• MachineCare
Use regularly (once in every 1-2 months) to clean the drum and provide the
required hygiene. Run the programme without any laundry in the machine. To
obtain better results, put powder limescale remover for washing machines into the
detergent compartment nr. “2”. When the programme is over, leave the loading
door ajar so that the inside of the machine gets dry.
C
26 / EN
This is not a washing programme. It is a maintenance programme.
Do not run the programme when there is something in the machine. If you try to do so, the
machine detects that there is a load inside and aborts the programme.
Washing Machine / User‘s Manual
4.6.6 Temperature selection
Whenever a new programme is selected, the
recommended temperature for the programme
appears on the temperature indicator. It is
possible that the recommended temperature
value is not the maximum temperature that can
be selected for the current programme.
Press the Temperature Adjustment button
to change the temperature. Temperature will
decrease by steps of 10 °C.
Cold Wash
C
Temperature Adjustment button only serves for
decreasing the temperature.
C
"--" symbol will be displayed for the
programmes where temperature adjustment is
not allowed. When you press the Temperature
Adjustment button, "Unadjustable" appears on
the display.
Finally, “--” symbol indicating the cold wash
option appears on the display. "Cold Wash"
appears on the display.
You can change the temperature after the washing is started until it is appropriate.
C
If you scroll to cold wash option and press Temperature Adjustment button again, the
recommended maximum temperature for the selected programme appears on the display.
Press the Temperature Adjustment button again to decrease the temperature.
4.6.7 Spin speed selection
Whenever a new programme is selected, the recommended spin speed of the
selected programme is displayed on the Spin Speed indicator.
C
It is possible that the recommended spin speed value is not the maximum spin speed that can
be selected for the current programme.
Washing Machine / User‘s Manual
27 / EN
Press the Spin Speed Adjustment button to
change the spin speed. Spin speed decreases
in steps.
Then, depending on the model of the product,
"Rinse Hold" and "No Spin" options appear
on the display.
C
Rinse Hold
No Spin
Spin Speed Adjustment button only serves for
decreasing the spin speed.
Rinse Hold option is indicated with ı_ _ı”
symbol and No Spin option is indicated with “_
_” symbol.
If you are not going to unload your laundry
immediately after the programme completes,
you can use Rinse Hold function in order to
prevent them from getting wrinkled when there
is no water in the machine.
This function holds the laundry in the final
rinsing water.
If you want to spin your laundry after the Rinse
Hold function:
- Adjust the Spin Speed.
- Press the Start / Pause button. The
programme resumes. Machine drains the
water and spins the laundry.
If you want to drain the water at the end of
the programme without spinning, use No Spin
function.
Rinse Hold
If you are not going to unload your clothes immediately after the programme
completes, you can use rinse hold function to keep your laundry in the final rinsing
water in order to prevent them from getting wrinkled when there is no water in
the product. Press Start/Pause button after this process if you want to drain the
water without spinning your laundry. Programme will resume and complete after
draining the water.
If you want to spin the laundry held in water, adjust the Spin Speed and press
Start / Pause button.
The programme resumes. Water is drained, laundry is spun and the programme is
completed.
C
"- - -" symbol will be displayed for the programmes where spin speed adjustment is not
allowed. When you press the Spin Speed Adjustment button, "Non-adjustable" appears on
the display.
You can also change the Spin Speed after the washing starts.
28 / EN
Washing Machine / User‘s Manual
4.6.8 Soiling level selection
Whenever a new programme is selected, the
soiling level recommended for that programme
appears on the Soiling Level indicator. To
change the soiling level, press the Soiling Level
Adjustment button.
C
Soiling Level Adjustment button only serves for
decreasing the soiling level.
Single line means "lightly soiled", double lines
"moderately soiled", and three lines "heavily
soiled".
C
If the user attempts to select a soiling
level, which is not suitable for the selected
programme, "Unadjustable" appears on the
display.
C
Before washing, apply pretreatment to the
laundry depending on the type of the stain.
4.6.9 Stain Care (Stain level selection)
The machine has a special stain programme
which enables the removal of different type
of stains in the most effective way. Use this
programme only for durable colorfast cotton
laundry, do not wash delicate and pigmenting
clothes and laundry in this programme. Before
washing, garment tags should be checked
(recommended for cotton shirts, trousers,
shorts, t-shirts, baby clothes, pyjamas, aprons,
table clothes, beddings, duvet cover, bed
sheet, pillowcase, bath-beach towel , towel,
socks, cotton underwears that are suitable for
washing at high temperature and long time)
Stain <1/24> Sweat
Stain <15/24> Mud
In the stain programme, you can select one
of the following 24 different types of stains.
Depending on the selected stain type a special
washing program for which duration of rinse
hold, washing action, washing and rinsing
duration are modified.
The display order of the stain types are as follows (from left to right)
Sweat
Salad
dressing
Baby food
Collar soil Tea
Make-up Blood
Coffee
Red wine
Meal
Chocolate
Fruit juice
Pudding
Ketchup Mayonnaise
Mud
Grass
Egg
Starch
Butter
Jam
Curry
Washing Machine / User‘s Manual
Machine oil
Coal
29 / EN
• Select the stain programme.
• Select the Stain type you want to clean
pressing the Soiling Level Adjustment
Button.
• Read the garment tag carefully and ensure
that correct temperature and spin speed is
selected.
• In the stain removal programme, no
auxiliary function can be selected other
than anticreasing and rinse hold.
General Tips for Stain Removal
•Do not wait too long to clean stained laundry, apply the pretreatment
recommended according to the stain type while the stain is still fresh.
•Apply pretreatment to the stain using liquid or powder special stain remover,
liquid detergent or a little amount of paste of water and powder detergent.
•It is recommended to use cold water for applying pretreatment to stains with
unknown type.
•Before applying pretreatment to the stain, read the garment's tag to ensure that
no condition that may harm the garment exists.
•The stain remover may cause discoloration on the fabric, to test it apply a little
amount of stain remover to an unseen part of the fabric (such as reverse of it
next to stitches).
•After applying the pretreatment rinse the garment well and wash it normally in
the machine.
4.6.10 Dosing liquid detergent
Flüssigwaschmittel einfüllen
Installation:
Switch on the machine pressing the ON/OFF
button.
In programmes where using detergent dosing
system is allowed 'detergent symbol' will flash.
'Ad Liquid Detergent' text will be displayed.
Adding liquid detergents and softeners
• Open the detergent drawer.
• Open the lid of the relevant compartment
to fill the liquid detergent / softener.
30 / EN
Washing Machine / User‘s Manual
• Make sure not to pass the line.
• Close the lid.
• Slowly close the detergent drawer.
• After closing the detergent drawer, the
flashing 'detergent symbol ' will start to lit
steadily.
• Indicates that the components are filled
and the drawer is closed.
• For coloured and white laundry, it is recommended to fill commonly used
liquid detergent in the compartment.
• Despite the fact that the detergent compartments are filled, if 'detergent
symbol ' continues to flash, the detergent drawer is not fully closed. Ensure
that the drawer is seated in place by pushing it.
A
• While the detergent drawer is full with detergent and/or softener:
a- Do not pull the machine,
b- Do not change its place,
c- Do not tilt the machine to its side or back.
• To make these actions, first you should take out the drawer from the
machine.
• If you want to run a programme with an empty drawer, you should
press the 'powder detergent' button.
4.6.11 Auxiliary function selection
Select the desired auxiliary functions
before starting the programme. Whenever
a programme is selected, frames of the
auxiliary function symbol that can be selected
together with it illuminates. And when you
select an auxiliary function, the interior area
of the auxiliary function symbol also starts
to illuminate and the name of the selected
function appears on display for "3" seconds.
Extraspülen
C
Frame of the auxiliary function symbol that cannot be selected with the current programme
does not illuminate. When you press the button of such auxiliary functions, "Non-adjustable"
appears on the display for 3 seconds.
Also the frames of the auxiliary function suitable for the current programme after
the washing has started remains illuminated. You can select or cancel the auxiliary
functions whose frames are illuminated. If the wash cycle has reached a point
where you cannot select the auxiliary function, the function's frame turns off.
Washing Machine / User‘s Manual
31 / EN
C
Some functions cannot be selected together. If a second auxiliary function conflicting with the
first one is selected before starting the product, the function selected first will be canceled and
the second auxiliary function selection will remain active. For example, if you want to select
Quick Wash after you have selected the Additional Water, Additional Water will be canceled
and Quick Wash will remain active.
An auxiliary function that is not compatible with the programme cannot be selected. (See,
"4.6.3 Programme and consumption table")
Some programmes have auxiliary functions that must be operated simultaneously. Those
functions cannot be cancelled. The frame of the auxiliary function will not be illuminated, only
inner area will be illuminated.
• Extra Rinse
This function enables the product to make another rinsing in addition to the one
already made after the main wash. Thus, the risk for sensitive skins (babies, allergic
skins, etc.) to be effected by the minimal detergent remnants on the laundry can be
reduced.
C
Pressing for the first time will add single rinse, a second press will add double rinse. The third
press will cancel it.
• Silent Mode
Use to wash the cottons with lesser energy consumption and silently. Spin steps are
cancelled for a silent washing and the cycle ends with the Rinse Hold step. After
completion of the programme, run Spin cycle to spin the laundry.
4.6.12 Recommendations for the amount of laundry and detergent
The amount of loaded laundry is measured
when the loading door is open and the Load
indicator shows the amount.
This information disappears when the loading
door is closed.
When powder detergent is selected;
The detergent indicator shows the
recommended amount of detergent according
to the selected programme, soiling level and
the amount of loaded laundry.
One line corresponds to a full powder
detergent measurement cup supplied with your
product.
If you use liquid detergent, follow the amounts
recommended by the detergent manufacturer
on basis of the soiling level.
32 / EN
Washing Machine / User‘s Manual
C
LOAD SENSOR:
Since the load sensor is only available in certain models it may not be available in
your product. The load amount is not measured in products without a load sensor. The
recommended amount of laundry load is displayed on the screen. The screen displays
“Full Load” symbol
for Cottons programme and similar programmes, “Half Load”
symbol
for Synthetics programme and similar programmes, and “Less Load” symbol
for woolen programme and similar programmes.
Time display
Remaining time for the completion of the programme while it is running is
displayed as “01:30” in hours and minutes format.
C
Programme time may differ from the values in section "4.6.3 Programme and consumption
table" depending on the water pressure, water hardness and temperature, ambient
temperature, amount and the type of laundry, auxiliary functions selected and the changes at
the mains voltage.
4.6.13 End Time
End time setting
End time enabled
With the End Time function, the startup
of the programme may be delayed up to
24 hours. After pressing End Time button,
the programme's estimated ending time is
displayed. If the End Time is adjusted, End
Time indicator is illuminated. “End Time
Setting” appears on the display.
In order for the End Time function to be
activated and the programme to be completed
at the end of the specified time, after the
duration setting the Start indicator starts to lit.
If you want to cancel End Time function, press
End Time button until the End Time indicator
turns off or press On / Off button to turn off
and on the machine.
C
Do not use liquid detergents when you activate
End Time function! There is the risk of staining
of the clothes.
1Open the loading door, place the laundry and put detergent, etc.
2Select the washing programme, temperature, spin speed and, if required, the
auxiliary functions.
3Set the end time of your choice by pressing the End Time button. End Time
indicator illuminates.
4Press Start / Pause button. Time countdown starts. “:” symbol in the middle of
the end time on the display starts flashing.
C
Additional laundry may be loaded during the End Time countdown period. At the end of
the countdown, End Time indicator turns off, washing cycle starts and the time of the selected
programme appears on the display.
When the End Time selection is completed, the time appears on the screen consists of end
time plus the duration of the selected programme.
Washing Machine / User‘s Manual
33 / EN
4.6.14 Starting the programme
1 Press Start / Pause button to start the programme.
Program starts
Locking door
2 Start indicator is lit to indicate that the programme is started. “Programme
starts” appears on the display for "3" seconds.
3 Loading door is locked. "Locking Door" appears on the display when the
door is being locked.
4 Programme step is indicated on the display.
Door locked
Water intake
4.6.15 Loading door lock
There is a locking system on the loading
door of the machine that prevents opening
of the door in cases when the water level is
unsuitable.
"Door Locked" appears on the display when
the loading door is locked. Lock indicator will
be displayed.
4.6.16 Changing the selections after programme has started
Door locked
Adding laundry after the programme has started:
Opening door
Pause
34 / EN
If the water level in the machine is suitable
when you press Start / Pause button,
"Opening door" will appear on the display.
If the water level in the machine is not suitable
when you press Start / Pause button, the
display will show that the loading door is
locked.
Switching the machine to pause mode:
Press the Start / Pause button to switch the
machine to pause mode. The Start indicator
disappears and Wait indicator will be lit and
"Standby" text will be displayed.
Washing Machine / User‘s Manual
Changing the programme selection after programme has started:
The programme change is not allowed when the current programme is running.
If you turn the Programme Selection knob while the programme is running,
"Switch to Standby" appears on the display.
You can select the new programme after switching the current programme to
pause mode.
C
The selected program starts anew.
Changing the auxiliary function, speed and temperature
Depending on the step the programme has reached, you can cancel or activate
the auxiliary functions. See, "4.6.11 Auxiliary function selection".
You can also change the speed and temperature settings. See, "4.6.6 Temperature
selection" and "4.6.7 Spin speed selection".
C
The loading door will not open if the water temperature in the machine is high or the water
level is above the loading door baseline.
4.6.17 Child Lock
Use Child Lock function to prevent children from tampering with the machine. Thus
you can avoid any changes in a running programme.
C
You can switch on and off the machine with On / Off button when the Child Lock is active.
When you switch on the machine again, programme will resume from where it has stopped.
When the Child Lock is enabled, an audio warning will be given if the buttons are pressed.
Audio warning will be canceled if the buttons are pressed 5 times consecutively. Only the
warning on the display will remain active.
To activate the Child Lock:
Child lock: On
To deactivate the child lock:
Child lock: Off
Washing Machine / User‘s Manual
1. Press and hold Auxiliary Function button 1
for 3 seconds. After the countdown as "Child
Lock: 3ıı-2ıı-1ıı" on the display is over, "Child
Lock Enabled" appears on the display. You
can release Auxiliary Function button 1 when
this warning is displayed.
C
"Child Lock Enabled" appears on the display
if you press any button when Child Lock is
enabled.
1. Press and hold Auxiliary Function button 1
for 3 seconds. After the countdown as "Child
Lock: After the countdown as "Child Lock:
3ıı-2ıı-1ıı" on the display is over, "Child Lock
Disabled" appears on the display and Child
lock indicator is lit.
35 / EN
4.6.18 Cancelling the programme
The programme is cancelled when the
machine is turned off and on again. Press and
hold On / Off button for 3 seconds. After
the countdown as "Cancel: 3ıı-2ıı-1ıı" on the
display is over, the machine is switched off.
Cancel 1”
C
Pause 1”
C
If you press On / Off button when the Child
Lock is enabled, the programme will not be
cancelled. You should cancel the Child Lock
first. A countdown as "Standby 3ıı-2ıı-1ıı" is
displayed.
If you want to open the loading door after you
have cancelled the programme but it is not
possible to open the loading door since the
water level in the machine is above the loading
door baseline, then turn the Programme
Selection knob to Pump+Spin programme and
drain the water in the machine.
4.6.19 End of programme
“Laundry can be taken out” appears on the display when the programme is
completed.
If you do not press any button for 10 minutes, the machine will switch to standby
mode. Display and all indicators are turned off.
If you press any button or turn the Programme Selection knob when the machine
is in standby mode, programme steps that are completed will appear on the
display.
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Washing Machine / User‘s Manual
4.6.20 Favourite program setting
You can create a favorite programme by saving frequently used programme and
other settings. Use this function when you want to select quickly the same settings
you use for the laundry that you wash regularly.
Favorite programme will remain at the factory set programme until you make a
new favorite programme setting.
To store a new favourite programme:
1 Select the desired programme,
temperature, spin speed, soiling degree
and auxiliary function.
2 Keep the Favourite button pressed for 3
seconds.
3 A countdown as "Favourite: 3ıı-2ıı-1ıı
““Favourite: Saving" will be displayed.
Favourite: 1”
Favourite: Saving
C
If storing is not successful, “Favorite: not
saved” appears on the display.
To select a favourite programme:
Favourite: Selected
1 Press Favourite button. “Favorite selected”
appears on the display.
2 Programme and other settings saved as
favourite appear on the display.
3 Press Start / Pause button to start the
Favourite programme.
4.6.21 Entering the settings menu
You can perform the following operations in Settings menu:
• Changing the language selection
• Changing the screen brightness setting
• Changing the volume level
• Restoring the factory settings
Adjustment of detergent amount
To enter Settings menu, press and hold Soiling
Level Setting button for 3 seconds. "Sound
setting" menu will appear.
To navigate the menus, use the 1st and 3rd
auxiliary function buttons.
Store Settings?
Washing Machine / User‘s Manual
37 / EN
Changing the language selection
1 Press and hold Soiling Level Setting button
for 3 seconds to enter the Settings menu.
Using the 1st and 3rd Auxiliary Function
buttons open the "Language" menu.
2 Press the 2nd auxiliary function button
until the desired language appears on the
display.
Store Settings?
3 When the desired language appears on
the display press one of the 1st and 3rd
Auxiliary Function buttons. "Save setting?"
will be prompted.
Language: English
4 Pressing the second auxiliary function
button will save the settings.
38 / EN
Washing Machine / User‘s Manual
Changing the screen brightness setting
1 Press and hold Soiling Level Setting button
for 3 seconds to enter the Settings menu.
Using the 1st and 3rd Auxiliary Function
buttons open the "Brightness" menu.
Brightness: 3
2 Press the 2nd auxiliary function button until
the desired brightness level appears on the
brightness menu.
3 When the desired brightness appears on
the display press one of the 1st and 3rd
Auxiliary Function buttons. The desired
brightness level will be saved.
Adjusting the volume level
Volume: Low
1 Press and hold Soiling Level Setting button
for 3 seconds to enter the Settings menu.
Using the 1st and 3rd Auxiliary Function
buttons open the "Volume Level" menu.
Volume: Low
2 The Volume setting can be High or Low.
The menu will be opened with the last
selected level. Press the 2nd auxiliary
function button until the desired level
appears. The desired volume level will be
saved.
Washing Machine / User‘s Manual
39 / EN
Restoring the factory settings
Factory Settings?
• Display language will return to the first
language you selected when you have
operated your machine for the first time:
• Brightness is set to maximum level,
• The volume will be set to high level.
• Favourite programme selection is returned
to factory settings.
1 Press and hold Soiling Level Setting button
for 3 seconds to enter the Settings menu.
Use the 1st and 3rd Auxiliary Function
buttons to open the "Factory Settings"
menu.
2 Press the 2nd auxiliary function button to
restore the factory settings.
Store Settings?
3 To restore the factory settings press one of
the 1st and 3rd Auxiliary Function buttons.
"Save setting?" will be prompted.
4 Pressing the second auxiliary function
button will save the settings.
40 / EN
Washing Machine / User‘s Manual
Settings menu for liquid detergent dosing:
Changing the detergent amount:
Store Settings?
• The user can change the amount of
detergent depending on the properties of
the liquid detergent that is used.
• Enter the settings menu, select 'Detergent
amount <ml>' and increase or decrease
the amount. The amount can be changed
between 20 ml and 130 ml.
• The amount of detergent that will be
used during washing will be determined
automatically based on this value and the
selected programme, amount of laundry
and level of soiling.
Changing the softener amount:
• The user can change the amount of
softener depending on the properties of
the softener that is used.
• Enter the settings menu, select 'Softener
amount <ml>' and increase or decrease
the amount. The amount can be changed
between 20 ml and 80 ml.
• The amount of softener that will be used
during washing will be determined
automatically based on this value and
the selected programme and amount of
laundry.
• If you don't want to use softener during
washing, select 'Cancel' from the menu.
4.6.22 Your machine is equipped with a “Standby Mode”
In case of not starting any programme or waiting without making any other
operation when the machine is turned on by On/Off button and while it is in
selection step or if no other operation is performed approximately 2 minutes after
the programme you selected has come to an end, your machine will automatically
switch to energy saving mode. Brightness of indicator lights will decrease. Also,
if your product is equipped with a display showing the programme duration, this
display will completely turn off. In case of rotating the Programme Selection knob
or pressing any button, lights and display will restore to their previous condition.
Your selections made while exiting the energy saving mode may change. Check
the appropriateness of your selections before starting the programme. Readjust if
necessary. This is not a fault.
Store Settings?
Washing Machine / User‘s Manual
41 / EN
4.7Maintenance and cleaning
Service life of product extends and frequently experienced problems will be
reduced if it is cleaned at regular intervals.
4.7.1 Cleaning the detergent drawer
• Take out the detergent drawer.
• The apparatus found behind the drawer will be removed from its slot.
• The hole behind the detergent compartment that will be emptied is placed over a
container.
• The apparatus is inserted into the slot found behind the detergent compartment.
• The detergent starts to flow to the container.
• Repeat the same process for softener.
•
•
•
•
•
Remove the top cover of the detergent drawer and wash inside of the drawer.
After washing it, place the cover back to its location.
Remove the top cover of the detergent drawer and wash inside of the drawer.
After washing it, place the cover back to its location.
Insert back the drawer.
42 / EN
Washing Machine / User‘s Manual
4.7.2 Cleaning the loading door and the drum
For products with drum cleaning programme, please see Operating the product Programmes.
For products without drum cleaning, follow the below steps to clean the drum:
Select Additional Water or Extra Rinse auxiliary functions. Use a Cottons
programme without pre-wash. Set the temperature to the level recommended
on the drum cleaning agent which can be provided from authorized
services. Apply this procedure without any laundry in the product. Before
starting the programme, put 1 pouch of special drum cleaning agent (if the special
agent could not be supplied, put max. 100 g of powder anti-limescale) into the
main wash detergent compartment (compartment no. „2“). If the anti-limescale is in
tablet form, put only one tablet into the main wash compartment no. „2“. Dry the
inside of the bellow with a clean piece of cloth after the programme has come to
an end.
C
Repeat Drum Cleaning process in every 2 months.
Use an anti-limescale suitable for the washing machines.
After every washing make sure that no foreign
substance is left in the drum.
If the holes on the bellow shown in the figure is
blocked, open the holes using a toothpick.
Foreign metal substances will cause rust stains in the
drum. Clean the stains on the drum surface by using
cleaning agents for stainless steel.
Never use steel wool or wire wool. These will damage
the painted, chromated and plastic surfaces.
4.7.3 Cleaning the body and control panel
Wipe the body of the product with soapy water or non-corrosive mild gel
detergents as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.
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43 / EN
4.7.4 Cleaning the water intake filters
There is a filter at the end of each water intake valve at the rear of the product
and also at the end of each water intake hose where they are connected to the
tap. These filters prevent foreign substances and dirt in the water to enter the
product. Filters should be cleaned as they do get dirty.
1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water
intake valves. Clean them with an appropriate brush. If the filters are too dirty,
remove them from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the
gaskets and clean thoroughly under running water.
4. Replace the gaskets and filters carefully and tighten their nuts by hand.
4.7.5 Draining remaining water and cleaning the pump filter
The filter system in your product prevents solid items such as buttons, coins and
fabric fibers clogging the pump impeller during draining of washing water. Thus,
the water will be drained without any problem and the service life of the pump will
extend.
If the product fails to drain water inside it, the pump filter is clogged. Filter must be
cleaned whenever it is clogged or in every 3 months. Water must be drained off
first to clean the pump filter.
In addition, prior to transporting the product (e.g., when moving to another house)
water should be drained completely.
A
CAUTION: Foreign substances left in the pump filter may damage your product or may
cause noise problem.
CAUTION: In regions where freezing is possible, the tap must be closed, system hose
must be removed and the water inside the product must be drained when the product is not
in use.
CAUTION: After each use, turn off the tap to which the mains hose is connected.
In order to clean the dirty filter and discharge the water:
1Unplug the product to cut off the supply power.
A
44 / EN
CAUTION: Temperature of the water inside the product may rise up to 90 ºC. To avoid
the risk of scalding, clean the filter after the water inside the product is cooled down.
Washing Machine / User‘s Manual
2. Open the filter cover.
If the filter cap is composed of two
pieces, press the tab on the filter cap
downwards and pull the piece out
towards yourself.
If the filter cap is one piece, pull the
cap from both sides at the top to
open.
You can remove the filter cover by
slightly pushing downwards with a
thin plastic tipped tool, through the
gap above the filter cover. In order
to remove the cover, do not use
metal tipped tools.
3Follow the below procedures in order to drain water.
If the product has an emergency water draining hose, in order to drain the water:
a Pull the emergency draining hose
out from its seat.
b Place a large container at the end
of the hose. Drain the water into the
container by pulling out the plug
at the end of the hose. When the
container is full, block the inlet of the
hose by replacing the plug. After
the container is emptied, repeat the
above procedure to drain the water
in the product completely.
c When draining of water is finished,
close the end by the plug again and
fix the hose in its place.
d Turn and remove the pump filter.
4Clean any residues inside the filter as well as fibers, if any, around the pump
impeller region.
5. Replace the filter.
6. If the filter cap is composed of two pieces, close the filter cap by pressing on
the tab. If it is one piece, seat the tabs in the lower part into their places first, and
then press the upper part to close.
Washing Machine / User‘s Manual
45 / EN
5 Troubleshooting
Problem
Programme does not start after
closing the door
Programme cannot be started or
selected.
Reason
Water inside the product.
Some water might have remained in the product due to the
quality control processes in the production.
The product does not take water in. Tap is turned off.
Water inlet hose is bent or crushed.
The product does not drain water.
Product vibrates or makes noise.
There is water leaking from the
bottom of the product.
Product stopped shortly after the
programme started.
Product directly discharges the
water it takes in.
No water can be seen in the
product during washing.
Loading door cannot be opened.
46 / EN
Solution
Start / Pause / Cancel button was not pressed.
•*Press the Start / Pause / Cancel button.
The programme will not start if the liquid detergent container •Fill the liquid detergent container.
is empty or if the detergent amount in it is not enough.
The product may have switched to self protection mode due to • Press and hold On / Off button for 3 seconds to reset
a supply problem (line voltage, water pressure, etc.).
the product to factory settings. (See. Cancelling the
programme")
•This is not a failure; water is not harmful to the product.
•Turn on the taps.
•Reposition the hose.
Product might be leaning on a rigid item.
Water drain hose might be clogged or twisted.
•Clean the filter.
•Close the door.
•Clean or reposition the hose.
•Clean the pump filter.
•Steady the product by adjusting the feet.
•Clean the pump filter.
•Remove the transportation safety bolts.
•Add more laundry to the product.
•Take out some of the laundry from the product or
distribute the load by hand to balance it evenly in the
product.
•Make sure that the product is not leaning on anything.
•Clean or reposition the hose.
Pump filter is clogged.
•Clean the pump filter.
Water inlet filter is clogged.
Loading door may be open.
Water drain hose might be clogged or twisted.
Pump filter is clogged.
Product might be standing unbalanced.
A hard substance might have entered into the pump filter.
Transportation safety bolts are not removed.
Laundry quantity in the product might be too little.
Excessive laundry might be loaded in the product.
Machine might have stopped temporarily due to low voltage. •Product will resume running when the voltage restores
to the normal level.
Draining hose might not be at adequate height.
•Connect the water draining hose as described in the
operation manual.
Water is below the visible area of the door.
•This is not a failure. Environmentalist washing machines
use less water.
The cover lock is activated due to the water level inside the •Drain the water by running the Pump or Spin
product.
programme.
Product is heating up the water or it is at the spinning cycle. • Wait until the programme completes.
Child lock is engaged. Door lock will be deactivated a couple •Wait for a couple of minutes for deactivation of the
of minutes after the programme has come to an end.
door lock.
Washing Machine / User‘s Manual
Problem
Washing takes longer time than
specified in the manual.(*)
Reason
Water pressure is low.
Voltage might be low.
Input temperature of water might be low.
Number of rinses and/or amount of rinse water might have
increased.
Programme time does not
countdown. (On models with
display) (*)
Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage.
Timer may stop during water intake.
Timer may stop during heating step.
Timer may stop during spinning step.
Programme time does not
countdown. (*)
There might be unbalanced load in the product.
Product does not switch to spinning There might be unbalanced load in the product.
step. (*)
Washing performance is poor:
Laundry turns
Grey. (**)
The product will not spin if water is not drained completely.
Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage.
Insufficient amount of detergent has been used over a long
period of time.
Washing was made at low temperatures for a long time.
Insufficient amount of detergent is used with hard water.
Excessive amount of detergent was used.
Washing Machine / User‘s Manual
Solution
•Product waits until taking in adequate amount of water
to prevent poor washing quality due to the decreased
amount of water. Therefore, the washing time extends.
•Washing time is prolonged to avoid poor washing results
when the supply voltage is low.
•Required time to heat up the water extends in cold
seasons. Also, washing time can be lengthened to avoid
poor washing results.
•Product increases the amount of rinse water when
good rinsing is needed and adds an extra rinsing step
if necessary.
• Use recommended amount of detergent.
•Timer indicator will not countdown until the product
takes in adequate amount of water. The product will
wait until there is sufficient amount of water to avoid
poor washing results due to lack of water. Timer
indicator will resume countdown after this.
•Timer indicator will not countdown until the product
reaches the selected temperature.
•Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the
laundry in the product.
•Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the
laundry in the product.
•Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the
laundry in the product.
•Check the filter and the draining hose.
• Use recommended amount of detergent.
•Use the recommended amount of detergent appropriate
for water hardness and the laundry.
•Select the proper temperature for the laundry to be
washed.
•Using insufficient amount of detergent with hard water
causes the soil to stick on the cloth and this turns the
cloth Grey in time. It is difficult to eliminate Greying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the
laundry.
•Use the recommended amount of detergent appropriate
for water hardness and the laundry.
47 / EN
Problem
Reason
Insufficient amount of detergent is used.
Washing performance is poor:
Stains persist or the laundry is not
Excessive laundry was loaded in.
whitened. (**)
Wrong programme and temperature were selected.
Wrong type of detergent is used.
Excessive amount of detergent was used.
Solution
•Use the recommended amount of detergent appropriate
for water hardness and the laundry.
•Do not load the product in excess. Load with amounts
recommended in the "4.6.3 Programme and
consumption table".
•Select the proper programme and temperature for the
laundry to be washed.
•Use original detergent appropriate for the product.
•Put the detergent in the correct compartment. Do not
mix the bleaching agent and the detergent with each
other.
•Clean the drum regularly. For this procedure, please see
"4.7.2 Cleaning the loading door and the drum".
Washing performance is poor: Oily Regular drum cleaning is not applied.
stains appeared on the laundry.
(**)
Odours and bacteria layers are formed on the drum as a
•Leave the detergent drawer as well as the loading door
Washing performance is poor:
Clothes smell unpleasantly. (**) result of continuous washing at lower temperatures and/or in of the product ajar after each washing. Thus, a humid
short programmes.
Colour of the clothes faded. (**)
Excessive laundry was loaded in.
Detergent in use is damp.
A higher temperature is selected.
It does not rinse well.
The amount, brand and storage conditions of the detergent
used are inappropriate.
Detergent is put in the wrong compartment.
Laundry became stiff after
washing. (**)
Pump filter is clogged.
Drain hose is folded.
Insufficient amount of detergent is used.
Detergent is put in the wrong compartment.
Detergent might be mixed with the softener.
Laundry does not smell like the
softener. (**)
Detergent is put in the wrong compartment.
Detergent might be mixed with the softener.
48 / EN
environment favorable for bacteria cannot occur in the
machine.
•Do not load the product in excess.
• Keep detergents closed in an environment free
of humidity and do not expose them to excessive
temperatures.
•Select the proper programme and temperature according
to the type and soiling degree of the laundry.
•Use a detergent appropriate for the washing machine
and your laundry. Keep detergents closed in an
environment free of humidity and do not expose them
to excessive temperatures.
•If detergent is put in the prewash compartment
although prewash cycle is not selected, the product can
take this detergent during rinsing or softener step. Put
the detergent in the correct compartment.
•Check the filter.
•Check the drain hose.
•Using insufficient amount of detergent for the water
hardness can cause the laundry to become stiff in time.
Use appropriate amount of detergent according to the
water hardness.
•If detergent is put in the prewash compartment
although prewash cycle is not selected, the product can
take this detergent during rinsing or softener step. Put
the detergent in the correct compartment.
•Do not mix the softener with detergent. Wash and clean
the dispenser with hot water.
•If detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Wash and
clean the dispenser with hot water. Put the detergent in
the correct compartment.
•Do not mix the softener with detergent. Wash and clean
the dispenser with hot water.
Washing Machine / User‘s Manual
Problem
Reason
Detergent residue in the detergent Detergent is put in wet drawer.
Detergent has become damp.
drawer. (**)
Water pressure is low.
The detergent in the main wash compartment got wet
while taking in the prewash water. Holes of the detergent
compartment are blocked.
There is a problem with the detergent drawer valves.
Detergent might be mixed with the softener.
Regular drum cleaning is not applied.
Solution
•Dry the detergent drawer before putting in detergent.
•Keep detergents closed in an environment free
of humidity and do not expose them to excessive
temperatures.
•Check the water pressure.
•Check the holes and clean if they are clogged.
•Call an Authorised Service Agent.
•Do not mix the softener with detergent. Wash and clean
the dispenser with hot water.
•Clean the drum regularly. For this procedure, please see
"4.7.2 Cleaning the loading door and the drum".
Too much foam forms inside the
product. (**)
Improper detergents for the washing machine are being used. •Use detergents appropriate for the washing machine.
Excessive amount of detergent is used.
•Use only sufficient amount of detergent.
Detergent was stored under improper conditions.
•Store detergent in a closed and dry location. Do not
store in excessively hot places.
Some meshed laundry such as tulle may foam too much
•Use smaller amounts of detergent for this type of item.
because of their texture.
Detergent is put in the wrong compartment.
•Put the detergent in the correct compartment.
Softener is being taken early by the product.
•There may be problem in the valves or in the detergent
dispenser. Call an Authorised Service Agent.
Foam is overflowing from the
detergent drawer.
Too much detergent is used.
Laundry remains wet at the end of Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
the programme. (*)
•Mix 1 tablespoonful softener and ½ l water and pour
into the main wash compartment of the detergent
drawer.
•Put detergent into the product suitable for the
programmes and maximum loads indicated in the
“4.6.3 Programme and consumption table”. When you
use additional chemicals (stain removers, bleaches and
etc), reduce the amount of detergent.
•Use recommended amount of detergent.
much detergent usage.
(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the
product and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.7.2
A
CAUTION: If you cannot eliminate the problem although you follow the instructions in this
section, consult your dealer or an Authorised Service Agent. Never try to repair a nonfunctional
product yourself.
Washing Machine / User‘s Manual
49 / EN
Guarantee Details
Your new Grundig product is guaranteed against faulty materials, defective components or
manufacturing defects. The guarantee starts from the date of original purchase of the product
for a period of three (3) years unless Beko plc (the “Manufacturer”) agrees to extend the
guarantee for the product in writing. If you have any questions about the guarantee on your
product (including how long it is valid), please contact your retailer or our Call Centre on 0333
207 9920.
This guarantee does not in any way diminish or affect your statutory rights in connection with
the product. This guarantee is in addition to your statutory rights as a consumer. If you have
any question about these rights, please contact the retailer from which you purchased the
product. In certain circumstances, it is possible that your statutory rights may offer additional
or higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?



Repairs to the product required as a result of faulty materials, defective components
or manufacturing defects.
Functional replacement parts to repair a product.
The costs of a Grundig Approved Engineer to carry out the repair.
What is not covered?





Transit and delivery damage.
Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
Accessories and/or consumable items including but not limited to ice trays, scrapers,
cutlery baskets, filters and light bulbs.
Repairs necessary as a direct or indirect result of:
-
Accidental damage, misuse or abuse of a product.
-
An attempted repair of a product by anyone other than a Grundig Approved
Engineer (the “Engineer”).
-
Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the User Instructions Booklet.
Repairs to a product operated at any time on commercial or non-residential household
premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law,
Beko plc (the “Manufacturer”) does not accept and will not be held liable for any financial loss
incurred in connection with the failure of any product to operate in accordance with the
expected standards. Such financial loss includes but is not limited to loss arising from:



Time taken off work.
Damaged food, clothing or other items.
Meals taken at restaurants or from takeaways.

General compensation for inconvenience.
Important Notes











Your product is designed and built for domestic household use only.
The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.
The product must be correctly installed, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided with your product.
Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as
incorrect installation may result in you having to pay for the cost of repairing the
product).
Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland
for Republic of Ireland) registered gas installer.
This guarantee is given in respect of products purchased and used within the United
Kingdom and the Republic of Ireland.
This guarantee is effective from the initial date of purchase of a new product from an
authorised retailer and will be void if the product is resold.
This guarantee does not apply to graded sales (where the product is purchased as a
“second”).
Possession of a copy of these terms and conditions does not necessarily mean that a
product has the benefit of this guarantee. If you have any questions, please call our
Call Centre on the number set out above.
The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying out
their duties.
Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
Does Grundig offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,
replace your product with a new product instead of carrying out a repair. Where a replacement
is offered, this would normally be an identical model, but when this is not possible, a model of
similar specification will be provided. The Manufacturer will cover the costs and arrange for
the delivery of the new product and for the return of the old product. Any costs related to
disconnecting the faulty product and installing the replacement product will not be borne by
the Manufacturer unless previously agreed to in writing. The original guarantee will continue
to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours
may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst
our Engineers will endeavour to minimize inconvenience and to meet requests for specific
timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable
to carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this
guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the
reasonable cost of any service call if:





You cannot provide evidence that your product is covered by this guarantee.
Where a service call has been made and the engineer finds that there is no fault with
your product.
That your product has not been installed or operated in accordance with the User
Instructions Booklet.
That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice.
The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for
the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law
and subject to the English Courts, save where you live in another part of the United Kingdom,
in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and
the Irish courts will have jurisdiction.
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place; you will need to
have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you when requesting
service (the model number is printed on the Instruction Booklet and the serial number is printed
on the Rating Label affixed to the appliance). Recording of these details alone will not count
as proof of purchase. A valid proof of purchase is required for under guarantee service.
The area around the product must be easily accessible to the Engineer without the need for
cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
…………………………………………………………………………………………………………
Model No:
Serial No:
Retailer:
Date of purchase:
…………………………………………………………………………………………………………..
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland 0333 207 9920 or customerservice@support.grundig.co.uk
Republic of Ireland: 01 691 0203
Register your appliance at: grundig.co.uk/support/register
Before requesting service please check the troubleshooting guide in the Operating Instructions
as a charge may be levied where no fault is found even though your product may still be under
guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within
the extended guarantee agreement document, otherwise please call the appropriate number
above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service contact the Grundig Customer
Helpline on Tel: 0333 207 9920 or e-mail: customerservice@support.grundig.co.uk
…………………………………………………………....................................................................
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Herts,
WD18 8QU. Beko plc is registered in England and Wales with company registration number
02415578.
www.grundig.com