REFRIGERATOR
USER INSTRUCTIONS
GKFI5050
E NG
FOR A GOOD REASON
www.grundig.co.uk
Contents
Introduction & safety warnings............................................................................4
Electrical requirements.......................................................................................5
Transportation instructions.................................................................................6
Important Installation instructions ......................................................................7
Getting to know your fridge / freezer...................................................................8
Suggested arrangement of food in the fridge / freezer.......................................9
Operating the product........................................................................................10
Starting..............................................................................................................11
Storing frozen food............................................................................................11
Freezing fresh food............................................................................................11
Making ice cubes...............................................................................................11
Defrosting..........................................................................................................12
Cleaning and care.............................................................................................13
Replacing the interior light bulb.........................................................................13
Do's and don'ts..................................................................................................14
Energy saving tips.............................................................................................15
Problem solving ................................................................................................15
Installation instructions detailed step by step....................................................16
Reversing the doors..........................................................................................32
Installation of high levelling foot........................................................................33
Guarantee details..............................................................................................36
How to obtain service........................................................................................39
Please keep this handbook for future reference, or for
anyone else who may use the appliance.
3
Congratulations on your choice of a GRUNDIG quality Appliance which has been designed to give you
service for many years.
WARNING !
IMPORTANT !
DO NOT connect your appliance to the electricity supply until all packing and transit protectors have been
removed.
• Leave to stand for at least 4 hours before switching on to allow compressor oil to settle if transported
horizontally.
r, disable the lock/latch,
ensure that it is left in a safe condition to prevent the entrapment of young children.
• This fridge/freezer must only be used for its intended purpose i.e the storing and freezing of edible
GRUNDIG
an ongoing commitment. This appliance which is among the latest range introduced is particularly
environment friendly. Your appliance contains non CFC / HFC natural substances in the cooling
transpor
ignition source and immediately ventilate the room where the appliance is situated.
• We suggest you contact your local authority for disposal information and facilities available
• See Installation Instructions on page 7 for information on suitable location.
• To obtain the best possible performance and trouble free operation from your appliance it is very
important to carefully read these instructions.
• On delivery, check to make sure that the product is not damaged and that all the parts and accessories
are in perfect condition.
• Ensure that the plug remains readily accessible. Do not use a multiple adapter bar or extension cable.
• Failure to observe these instructions may invalidate your right to free service during the guarantee
period.
WARNING- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
WARNING- Do not use mechanical devices or other means to accelerate the defrosting process, other than
those recommended by the manufacturer.
WARNING- Do not damage the refrigerant circuit.
WARNING- Do not use electrical appliances inside the food storage compartments of the appliance, unless
they are of the type recommended by the manufacturer.
• We suggest you keep these instructions in a safe place for easy reference.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• If there is a blue light on the refrigerator, do not look at the blue light with optical tools.
PERFORMANCE
Energy ef
Energy consumption - Kwh/year
Net storage - vol fresh food ltrs (cu.ft.)
Net storage - vol frozen food ltrs (cu.ft.)
Total net vol - ltrs (cu.ft.)
Frozen food compartment rating
Conservation time from failure
Freezing capacity fresh food - kg (lb) / 24 hrs.
Climate class
Operating noise level dB(A)
4
Frost Free Combi
Fridge Freezer
GKFI5050
A++
262
156 (5.51)
91 (3.21)
247 (8.72)
4 STAR
13 h.
4.25 (9.37)
SN-T
40
ELECTRICAL REQUIREMENTS
Before you insert the plug into the wall socket make sure that the voltage and the
frequency shown in the rating plate inside the appliance corresponds to your
electricity supply.
Rating label is on the left hand side of fridge inner liner.
We recommend that this appliance is connected to the mains supply via a
suitable switched and fused socket in a readily accessible position.
WARNING: When positioning the appliance ensure the supply cord is not trapped or
damaged.
Should the mains lead of the appliance become damaged or should it need
replacing at any time, it must be replaced by a special purpose made mains lead
which can only be obtained from a GRUNDIG Authorised Service Agent
WARNING! THIS APPLIANCE MUST BE EARTHED
If the fitted moulded plug is not suitable for your socket, then the plug should be cut
off and an appropriate plug fitted. Destroy the old plug which is cut off as a plug with
bared cord could cause a shock hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this appliance incorporates a 13 A fuse. Should the fuse need
to be replaced an ASTABEAB approved BS 1362 fuse of the same rating must be
used. Do not forget to refit the fuse cover. In the event of losing the fuse cover the
plug must not be used until a replacement fuse cover has been fitted. Colour of the
replacement fuse cover must be the same colour as that visible on the pin face of the
plug. Fuse covers can be obtained from an authorised service agent.
IMPORTANT! FITTING A DIFFERENT PLUG
As the colours of the wires in themains lead of this
appliance may not correspond with the coloured
markings identifying the terminals in your plug
proceed as follows: (See diagram).
1. Connect the green-yellow or green (Earth) wire
to the terminal in the plug marked 'E' or with the
symbol
or coloured green and yellow or green.
2. Connect the blue (Neutral) wire to the te minal
in the plug marked 'N' or coloured black.
3. Connect the brown (Live) wire to the terminal in
the plug marked 'L' or coloured red.
With alternative plugs a 13A fuse must be
fitted either in the plug or adaptor or in the main fuse box.
If in doubt contact a qualified electrician.
WARNING: Do not locate extension sockets or charging transformers/power supplies
or Lithium-Iron battery operated products adjacent to the compressor as
they could overheat.
5
TRANSPORTATION INSTRUCTIONS
1. The appliance should be transported only in a vertical upright position. The packing
as supplied must be intact during transportation.
2. If during the course of transport the appliance has to be transported horizontally, it
must only be laid on its left hand side when standing in the front of the appliance.
After bringing it to upright position,it must not be operated for at least 4 hours to
allow the system to settle.
3. Failure to comply with the above instructions could result in damage occuring to the
appliance. The manufacturer will not be held responsible if these instructions are
disregarded.
4. The appliance must be protected against rain, moisture and other atmospheric
influences.
5. When positioning your appliance take care not to damage your flooring, kitchen
furniture, related parts and doors, pipes, wall coverings etc. Do not move the
appliance by pulling by the door.
6. Empty any water in the drain tray before moving. See section ‘Defrosting’ and ‘Care
& cleaning’ for further information.
7. Make sure that the defrost water pipe at the back of the product is fixed to the
plastic evaporating pan on the top of the compressor, to avoid defrost water spillage
on the floor.
IMPORTANT: Care must be taken while cleaning / carrying the appliance to avoid
touching the bottom of the condenser metal wires at the back of the appliance as you
might injure your fingers and hands.
Do not attempt to sit or stand on top of your appliance as it is not designed for such
use. You could injure yourself or damage the appliance.
"IMPORTANT: Make sure that mains cable is not caught under the appliance during
and after carrying / moving the appliance, to avoid the mains cable becoming cut or
damaged."
Do not allow children to play with the appliance or tamper with the controls.
GRUNDIG declines to accept any liability should the instructions not be followed.
6
IMPORTANT
INSTALLATION INSTRUCTIONS
1. The space in the room where the appliance is installed must not be smaller than
10 cubic metres.
2. See pages 16 to 32 for detailed Installation Instructions including reversing door
opening direction.
3. This appliance has been designed to operate in ambient temperatures up to 43
degrees C (109 degrees F) and is equipped with Freezer Guard technology which
ensures that even if the ambient temperature falls to -15 °C, frozen food in the
freezer does not thaw thanks to this. So you may then install your appliance in a
garage or an unheated room without having to worry about frozen food in the freezer
being spoilt. However at low ambient temperatures mentioned above, fridge
contents are likely to freeze, so check and consume food in the fridge accordingly.
When the ambient temperature returns to normal, you may change the knob setting
to suit your needs.
If the ambient temperature is below 0°C, the food in the fridge compartment will
freeze. So, we recommend you don’t use the fridge compartment in such low
ambient conditions. You can continue using the freezer compartment as usual.
4. Do not place the appliance near cookers, radiators or in direct sunlight as this will
cause your appliance to work harder. If installed next to a source of heat or freezer,
maintain the following minimum side clearances:
From Cookers
50 mm (2")
From Radiators
300 mm (12")
From Freezers
25 mm (1")
5. Refer to cleaning and care section to prepare your appliance for use.
6. A special receptacle is supplied to store the
mains plug during transit.
The receptacle is fixed at the back of the
cabinet, on the side of the compressor.
(See diagram) Gently remove the plug from the
receptacle. Never pull the mains cord, you may
damage the appliance. In the case of
transportation,ensure you locate the plug in the
receptacle provided to avoid transit damage.
7
GETTING TO KNOW YOUR COMBI FROST FREE FRIDGE / FREEZER
Control panel
Interior light
Cabinet shelf
Door shelf
Egg tray
Door shelf
Wine rack
Cabinet shelf
Cabinet shelf
Defrost water
collection channel
Shelf wire
Bottle shelf
Salad crisper
Freezer fan
Fast freeze
compartment
Frozen food
storage drawers
C
8
Figures in this user manual are schematic and may not match the
product exactly. If the subject parts are not included in the product
you have purchased, then those parts are valid for other models.
SUGGESTED ARRANGEMENT OF FOOD
IN THE FRIDGE/FREEZER
Arrangement Examples (See diagram)
1. Baked, chilled cooked food,
dairy products, cans.
2. Wine rack
3. Meat, sausages, cold cuts.
4. Fresh fruit and vegetables
5. Frozen food and freezing of fresh food.
6. Frozen food.
7. Small bottles, cans, tubes.
8. Eggs.
9. Tall, large bottles, beverages.
7
1
2
1
1
3
4
7
8
9
5
6
6
6
The following guidelines and recommendations are suggested to obtain the best results and
storage hygiene.
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9
OPERATING THE PRODUCT
Indicator panel
2
1
3
4
When the fridge is off, ( ) symbol
is lit. All the other symbols are turned off.
2.Quick fridge function
The button has two functions. Toactivate or
deactivate the quickcool function, press it
briefly. QuickCool indicator will turn off
and theproductreturn to its normal
settings.
Use the quick cooling function when
you want to quickly cool the food
placed in the fridge compartment. If
you want to cool large amounts of
fresh food, activate this function
before putting the food into the
product.
If you do not cancel it, quick cooling
will cancel itself automatically
after 1 hours at the most or when
the fridge compartment reaches to
the required temperature.
3. Fridge compartment temperature
setting button
Press this button to set the temperature of
the fridge compartment to 8, 7,6, 5,4,3, 2,
8... respectively. Press this button to set
the fridge compartment temperature to
the desired value. (
)
4. Freezer compartment
temperature setting button
Press this button to set the temperature of
the freezer compartment to
-18,-19,-20,-21, -22, -23,-24, -18...
respectively. Press this button to set the
freezer compartment temperature to the
desired value.(
)
5. Quick freeze function button
Press this button to activate or deactivate
the quick freeze function. When you
activate the function, the freezer
compartment will be cooled to a
temperature lower than the set value.
10
6
7
8
1.On/Off Indicator
5
Use the quick freeze function when
you want to quickly freeze the food
placed in freezer compartment. If
you want to freeze large amounts of
fresh food, activate this function
before putting the food into the
product.
If you do not cancel it, Quick Freeze
will cancel itself automatically after
25 hours at the most or when the
fridge compartment reaches to the
required temperature.
6. Alarm off warning
In case of power failure/high temperature
alarm, after checking the food located in
the freezer compartment press the alarm
off button ( ) to clear the warning.
7. Eco fuzzy
Press and hold the eco fuzzy button for 1
seconds to activate the eco fuzzy function.
The freezer will start to operate in the most
economic mode at least 6 hours later and
the economic usage indicator will be on.
( ) Press and hold the eco fuzzy function
button for 3 seconds to disable the eco
fuzzy function.
This indicator will be on after 6 hours when
eco fuzzy is activated, provided the doors
are not opened.
8.Vacation Function
In order to activate vacation
function, press the this button (
) for 3
seconds, and the vacation mode indicator
(
) will be activated. When the vacation
function is activated, “- -” is displayed on
the fridge compartment temperature
indicator and no active cooling is performed
in the fridge compartment. It is not suitable
to keep the food in the fridge compartment
in this function. Other compartments will
continue to be cooled according to their set
temperatures.
To cancel this function press
Vacation function button again.
STARTING
Final Check
Before you start using the fridge/freezer check that:
1. The interior is dry and air can circulate freely at the rear of the cabinet.
2. Clean the interior as recommended under "CLEANING AND CARE."
3. Insert the plug into the wall socket and switch on the electricity supply.
• When the door is open the fridge interior light will come on
4. You will hear a noise as the compressor starts up. The liquid and gases sealed within
the refrigeration system may also give rise to noise, whether the compressor is running
or not which is quite normal.
5. Front edges of the cabinet may feel warm. This is normal. These areas are designed
to be warm to avoid condensation.
6. "Do not load the appliance immediately it is switched on. Wait until the correct
storage temperature has been reached. We recommend that you check the
temperature with an accurate thermometer".
STORING FROZEN FOOD
Prepacked commercially frozen food should be stored in accordance with the frozen
food manufacturer's instructions for a
frozen food storage compartment. To
ensure that the high quality achieved by the frozen food manufacturer and the food
retailer is maintained, the following should be remembered:
1. Put packets in the freezer as quickly as possible after purchase.
2. Ensure that contents are labelled and dated.
3. Do not exceed "Use By", "Best Before" dates on the packaging.
If there is a power failure do not open the door. Frozen food should not be
affected if the failure lasts for less than 13 hrs. If the failure is longer, then the
food should be checked and either eaten immediately or cooked and then refrozen.
FREEZING FRESH FOOD
Please observe the following instructions to obtain the best results.
Do not freeze too large a quantity at any one time. The quality of the food is best
preserved when it is frozen right through to the core as quickly as possible.
Do not exceed the freezing capacity of your appliance in 24 h which is 4.25 kg
(9.37 lb).
Placing warm food into the freezer compartment causes the refrigeration
compressor to operate continuously until the food is frozen solid. This can
temporarily lead to excessive cooling of the refrigeration compartment.
You may place fresh food to be frozen in any part of the freezer.
Take special care not to mix already frozen food and fresh food.
MAKING ICE CUBES
Fill the ice - cube tray 3/4 full with water. Loosen frozen trays with the handle of a
spoon, never use sharp edged objects such as knives, forks.
Note: If freshly made ice cubes are not consumed for several weeks, they will
slowly reduce in size and eventually disappear completely.
11
DEFROSTING
A) FRIDGE COMPARTMENT
The fridge compartment defrosts automatically. The defrosting water runs to
the drain tube via a collection container at the back of the appliance (1) (see
diagram). During defrosting water droplets may form at the back of the fridge
compartment where concealed evaporator is located. Some droplets may
remain on the liner and refreeze when defrosting is completed. Do not use
pointed or sharp edged objects such as knives, forks to remove the droplets
which have frozen.
If at any time the defrost water does not drain from the collection channel,
check to ensure that no food particles have blocked the drain tube. The drain
tube can be cleared by pushing the special plastic plunger provided down the
drain tube (2). If the frost layer reaches about 1/4"(7 mm), reduce the
temperature setting to restart automatic defrosting.
B) FREEZER COMPARTMENT
The freezer compartment defrosts
automatically.
Warnings!
The fan inside the freezer compartment circulates
Freezer fan
cold air. Never insert any object through the
guard. Do not allow children to play with the
freezer fan.
Never store products that contain
inflammable propellant gas (eg dispensers,
spray cans etc.) or explosive substances.
Don’t cover the shelves with any protective
materials, which may obstruct air circulation.
Do not allow children to play with the appliance or tamper with the
controls.
Do not obstruct the freezer fan guard to ensure that you obtain the best
possible performance from your appliance.
12
CLEANING AND CARE
** We recommend that you switch off the appliance at the socket outlet and pull
out the mains plug before cleaning.
** Never use any sharp abrasive instrument, soap, household cleaner, detergent
and wax polish for cleaning.
** Use luke warm water to clean the cabinet of the appliance and wipe it dry.
** Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of
soda to one pint of water to clean the interior and wipe it dry.
** Make sure that no water enters the lamp housing.
** Excess deposits of ice should be removed on a regular basis with the handle
of a spoon. Large accumulation of ice will impair the performance of the
appliance.
** If the appliance is not going to be used for a long period of time, unplung the
appliance, remove all food, clean it and leave the door open.
** Check door seals regularly to ensure they are clean and free from food
particles.
** Removal of door tray
• To remove door racks, remove all the contents and then simply push the
door rack upwards from the base.
** To remove a freezer drawer, pull it as far as possible, and then tilt it upwards,
and then pull it out completely.
REPLACING THE INTERIOR LIGHT BULB
To change the Bulb/LED used for illumination of your refrigerator,
call your AuthorisedService.
The lamp(s) used in this appliance is not suitable for household room
illumination. The intended purpose of this lamp is to assist the user to
place foodstuffs in the refrigerator/freezer in a safe and comfortable way.
The lamps used in this appliance have to withstand extreme
physical conditions such as temperatures below -20°C.
13
DO'S AND DON'TS
DoDoDoDoDoDoDoDoDoDoDoDoDoDoDoDoDoDoDo-
Clean and defrost your appliance regularly (See "Defrosting")
Keep raw meat and poultry below cooked food and dairy products.
Take off any unusable leaves on vegetables and wipe off any soil.
Leave lettuce, cabbage, parsley and caulif ower on the stem.
Wrap cheese firstly in greaseproof paper and then in a polythene bag
excluding as much air as possible. For best results take out of the fridge
compartment an hour before eating.
Wrap raw meat and poultry loosely in polythene or aluminium foil. This
prevents drying.
Wrap fish and offal in polythene bags.
Wrap food which have a strong odour or can dry out in polythene bags,
aluminium foil or place in an airtight container.
Wrap bread well to keep it fresh.
Chill white wines, beer, lager and mineral water before serving.
Check contents of the freezer every so often.
Keep food for as short a time as possible and adhere to "Best Before",
"Use by" etc. dates.
Store commercially frozen food in accordance with the instructions given
on the packets that you buy.
Always choose high quality fresh food and be sure it is thoroughly clean
before you freeze it.
Prepare fresh food for freezing in small portions to ensure rapid freezing.
Wrap all food in aluminium foil or freezer quality polythene bags and
make sure any air is excluded.
Wrap frozen food when you buy it and put it in to the freezer as soon
as possible.
Defrost food in the fridge compartment.
Remove ice cream from the freezer 10-20 minutes before serving.
Don't- Store bananas in your fridge compartment.
Don't- Store melon in your fridge. It can be chilled for short periods as long as
it is wrapped to avoid it flavouring other food.
Don't- Store poisonous or any dangerous substances in your appliance.
It has been designed for the storage of edible foodstuffs only.
Don't- Consume food which has been stored for an excessive time in the fridge.
Don't- Store cooked and fresh food together in the same container. They should
be packaged and stored seperately.
Don't- Let defrosting food or food juices drip onto food.
Don't- Leave the door open for long periods as this will make the appliance
more costly to run and cause excessive ice formation.
Don't- Use pointed sharp edged objects such as knives, forks to remove the ice.
Don't- Put hot food into the appliance. Let it cool down first.
Don't- Put liquid-filled bottles or sealed cans containing carbonated liquids into
the freezer as they may burst.
Don't- Exceed the maximum freezing loads (4.25 kg in any 24 hours) when
freezing fresh food.
Don't- Give children ice-cream and water ices direct from the freezer. The low
temperature may cause 'freezer burns' on lips.
Don't- Freeze fizzy drinks.
Don't- Try to keep frozen food which has thawed, it should be eaten within
24 hours or cooked and refrozen.
Don't- Remove items from the freezer with wet hands.
Don't- Close the freezer door before placing the compartment cover in its place.
Don’t- Leave frozen food at room temperature to thaw; the best way to defrost
food is to put it in the fridge to thaw slowly. Make sure you avoid defrosting
food or food juices drip onto other food.
14
ENERGY SAVING TIPS
1- Ensure your appliance is installed in a well ventilated area. If the ambient
temperature is low (but in no case lower than 10 degrees C), then the energy
saving will be more. In this case, check temperatures of fridge and freezer
compartments with an accurate thermometer and lower the temperature setting
if necessary.
2- Ensure the time between buying chilled/frozen food and placing them in your
appliance is kept at minimum, particularly in summer. We recommend you use
a cool bag or a special carrier bag to carry frozen food.
3- Do not leave the door (s) of your appliance open longer than necessary and
ensure they are closed properly after each opening.
4- Defrost your appliance regularly (see "Defrosting")
5- Defrost frozen food in the fridge compartment, so that frozen food acts as an
ice pack to assist cooling in the fridge.
PROBLEM SOLVING
If the appliance does not operate, check whether:
• The plug is inserted properly in the socket and that the power supply is on. (To
check the power supply to the socket, plug in another appliance).
• The fuse has blown/circuit breaker has tripped/main distribution switch has
been turned off.
• The temperature control has been set correctly.
• New plug is wired correctly if you have changed the fitted moulded plug.
If the appliance is still not operating after the above checks, please refer to the
section on “How To Obtain Service”.
Please ensure that above checks have been made as a charge will be made if no
fault is found.
15
min.
855
545
855
540
1775
1781
32
INSTALLATION INSTRUCTIONS
DETAILED STEP BY STEP
555
No wooden
back wall
min.
560
16
775
1781
1778-1788
71
40
min. 200 cm2
Adjusting the legs (*optional)
If your refrigerator is unbalanced;
You can balance your refrigerator by turning the legs of it as illustrated in the figure. The corner where the
leg exists is lowered when you turn in the direction of black arrow and raised when you turn in the
opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.
* If the subject parts are not included in the product you have purchased, then it is valid for
other models.
The backwall of the wooden cabinet must be left open completely to kitchen wall in order to allow
sufficient air circulation to cool down the condenser unit for energy efficiency.
16
200 cm2
min 200 cm2
17
40
775
71
16
1778-1788
855
Torx
(T)
x4
Wood
(W)
x27
Plastic Sheet
(PS)
x4
x 27
Wood
(1TW)
x10
x10
x4
* Spares Included
x4
1
PS
4
1
3
2
90°
Note: Installation step for 2, screws for connecting top plastic part should not be screwed very hard,
because of moving the plastic part easily left or right side.
18
1.A
1.B
1.C
19
1.D
1.E
(2T)
1.F
m
m
0.5
4
40.5 mm
1.F'
1.F''
(1TW)
1.H
1.G
1
1
2
click
20
2
click
2
2.A
2.B
(T)
2.C
40.5 mm
m
5m
.
0
4
2.D
2.C'
(1TW)
21
2.E
2.F
3
4
40.5 mm
(1TW)
40.5 mm
(1TW)
40.
5m
m
40.
5m
5
(in line with furniture)
(W)
22
m
1x
2 box x
2x
2x
2x
2x
2x
2x
1x
6
11
8.5
8.5
23
7
8
24
9
10
25
11
A = 2 mm is recommended.
Top view
A
E
X
26
A
12
W
HD3
C
HD1
X
W
C
HD1
y
C = ( HD1) - (X)
y= 926 - (HD3 ) - ( C )
13
27
14
15
28
16
17
29
18
A1
19
A2
A2
A1
A1=A2
A2
20
A2
A2
A1=A2
21
(W)
30
2 mm
2 mm
2 mm
31
Reversing the doors
Proceed in numerical order
1
1
7
11
3
2
2
8
12
13
4
4
9
6
5
5
10
14
25
15
18
18
17
26
19
2
27
19
23
23
22
28
24
21
32
24
8 INSTALLATION OF HIGH LEVELLING FOOT
(All dimensions are in mm)
45 °
1
8 mm
2
2
45 °
59 mm
3
3
FRONT FEET
33
45 °
5
34
REAR FEET
4
855
555
775
1842
540
545
71
91
35
855
1836
1842
32
Guarantee Details
Your new Grundig product is guaranteed against faulty materials,
defective components or manufacturing defects. The guarantee starts
from the date of original purchase of the product for a period of three
(3) years unless Beko plc (the “Manufacturer”) agrees to extend the
guarantee for the product in writing. If you have any questions about the
guarantee on your product (including how long it is valid), please
contact your retailer or our Call Centre on 0333 207 9920.
This guarantee does not in any way diminish or affect your statutory rights
in connection with the product. This guarantee is in addition to your
statutory rights as a consumer. If you have any question about these
rights, please contact the retailer from which you purchased the product.
In certain circumstances, it is possible that your statutory rights may offer
additional or higher levels of protection than those offered under the terms
of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials,
defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Grundig Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control
knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to
ice trays, scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a
Grundig Approved Engineer (the “Engineer”).
Installation or use of a product where such installation or
use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or nonresidential household premises (unless we have previously agreed
to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, Beko plc (the “Manufacturer”) does not accept and will
36
not be held liable for any financial loss incurred in connection with
the failure of any product to operate in accordance with the
expected standards. Such financial loss includes but is not limited to
loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
• Your product is designed and built for domestic household use
only.
• The guarantee will automatically be void if the product is installed
or is used in commercial or non-residential domestic household
premises, unless we have previously agreed to the installation
environment.
• The product must be correctly installed, located and operated in
accordance with the instructions contained in the User Instructions
Booklet provided with your product.
• Professional installation by a qualified Electrical Domestic
Appliance Installer is recommended for all Washing Machines,
Dishwashers and Electric Cookers (as incorrect installation may
result in you having to pay for the cost of repairing the product).
• Gas Cookers must be professionally installed by a Gas Safe (or
Gas Networks Ireland for Republic of Ireland) registered gas
installer.
• This guarantee is given in respect of products purchased and used
within the United Kingdom and the Republic of Ireland.
• This guarantee is effective from the initial date of purchase of a
new product from an authorised retailer and will be void if the
product is resold.
• This guarantee does not apply to graded sales (where the product
is purchased as a “second”).
• Possession of a copy of these terms and conditions does not
necessarily mean that a product has the benefit of this guarantee.
If you have any questions, please call our Call Centre on the
number set out above.
• The Manufacturer reserves the right to terminate the guarantee if
its staff or representatives are subjected to physical or verbal
abuse in the course of carrying out their duties.
• Optional extras, where available (i.e. extendable feet) are supplied
on a chargeable basis only.
37
Does Grundig offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its
sole discretion, replace your product with a new product instead of
carrying out a repair. Where a replacement is offered, this would normally
be an identical model, but when this is not possible, a model of
similar specification will be provided. The Manufacturer will cover the
costs and arrange for the delivery of the new product and for the return
of the old product. Any costs related to disconnecting the faulty
product and installing the replacement product will not be borne by
the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new
product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments
outside these hours may be possible at the sole discretion of the
Manufacturer but cannot be guaranteed. Whilst our Engineers will
endeavour to minimize inconvenience and to meet requests for
specific timed appointments, this cannot be guaranteed. We will not be
liable for delays or if it is unable to carry out a repair because a
convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that
your product is covered by this guarantee with a proof of purchase.
The Manufacturer reserves the right to charge for the reasonable cost of
any service call if:
• You cannot provide evidence that your product is covered by this
guarantee.
• Where a service call has been made and the engineer finds that
there is no fault with your product.
• That your product has not been installed or operated in
accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials,
defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing
you with an invoice. The Manufacturer reserves the right to terminate the
guarantee if you fail to pay the costs for the service call in a timely
manner. If you are a resident of the United Kingdom, this
guarantee will be governed by English law and subject to the English
Courts, save where you live in another part of the United Kingdom, in
which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be
governed by Irish law and the Irish courts will have jurisdiction.
38
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe
place; you will need to have it should the product require attention under
guarantee. It will be useful if you complete the details below, as it will help
us assist you when requesting service (the model number is printed on
the Instruction Booklet and the serial number is printed on the Rating
Label affixed to the appliance). Recording of these details alone will not
count as proof of purchase. A valid proof of purchase is required for under
guarantee service. The area around the product must be easily
accessible to the Engineer without the need for cabinets or furniture being
removed.
It is your responsibility to ensure our Engineers have a clean and
safe environment to carry out any repairs.
…………………………………………………………………………………………
Model No:
Serial No:
Retailer:
Date of purchase:
…………………………………………………………………………………………
For service under guarantee simply telephone the appropriate number
below
UK Mainland & Northern Ireland 0333 207 9920 or
customerservice@support.grundig.co.uk
Republic of Ireland: 01 691 0203
Register your appliance at: grundig.co.uk/support/register
Before requesting service please check the troubleshooting guide in the
Operating Instructions as a charge may be levied where no fault is found even
though your product may still be under guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise
please call the appropriate number above where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service contact the Grundig
Customer Helpline on Tel: 0333 207 9920 or e-mail:
customerservice@support.grundig.co.uk
………………………………………………………….............................................
This guarantee is provided by Beko plc. Beko House,
1 Greenhill Crescent, Watford, Herts, WD18 8QU. Beko plc is registered
in England and Wales with company registration number 02415578.
39
Recycling This product bears the selective sorting symbol for waste electrical and
electronic equipment (WEEE).
This means that this product must be handled pursuant to European
Directive 2002/96/EC in order to be recycled or dismantled to minimize
its impact on the environment.
For further information, please contact your local or regional authorities.
Electronic products not included in the selective sorting process are
potentially dangerous for the environment and human health due to the
presence of hazardous substances.
40
Notes
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Grundig
1 Greenhill Crescent
Watford
HERTS
WD18 8QU
Tel: 0845 603 1234
Fax: 0845 600 4922 www.grundig.co.uk
www.grundig.co.uk
4578337000/AA