Operating Instructions - cs.psn

Operating Instructions
Network Camera
Model No.
WV-SW598A/WV-SW598APJ
WV-SC588A
WV-SW397B
WV-SC387A
WV-SW598A
WV-SC588A
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Preface
Preface
About the user manuals
There are 2 sets of operating instructions as follows.
• Operating Instructions: Explains how to perform the settings and how to operate this camera.
• Installation Guide: Explains how to install and connect devices.
The screens used in these operating instructions show the case of WV-SW598A. Depending on the model
used, the screens shown in the explanations may differ to the actual camera screens.
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
SW598A : The functions with this notation are available when using the model WV-SW598A, WV-SW598APJ.
SC588A : The functions with this notation are available when using the model WV-SC588A.
SW397B : The functions with this notation are available when using the model WV-SW397B.
SC387A : The functions with this notation are available when using the model WV-SC387A.
Trademarks and registered trademarks
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•
•
•
•
•
•
Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer and ActiveX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
countries.
Android is a trademark of Google Inc.
Firefox is a registered trademark of the Mozilla Foundation.
SDXC Logo is a trademark of SD-3C, LLC.
All other trademarks identified herein are the property of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft® Windows® 8.1 is described as Windows 8.1.
Microsoft® Windows® 8 is described as Windows 8.
Microsoft® Windows® 7 is described as Windows 7.
Microsoft® Windows Vista® is described as Windows Vista.
Windows® Ineternet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows®
Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer.
SDXC/SDHC/SD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™.
2
Operating Instructions
Preface
Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC.
This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
IMPORTANT
•
•
•
•
The default setting of “Automatic installation” is “On”. Follow the instructions on page 229 when the
message is displayed on the information bar of the browser.
When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 203). Refer to your dealer for the software licensing.
Operating Instructions
3
Table of Contents
Table of Contents
1 Monitor images on a PC ..........................................................................7
1.1
1.2
1.3
Monitor images from a single camera .............................................................................7
About the “Live” page ......................................................................................................9
Monitor images from multiple cameras ........................................................................16
2 Monitor images on a cellular phone/mobile terminal .........................17
2.1
2.2
Monitor images on a cellular phone ..............................................................................17
Monitor images on a mobile terminal ............................................................................20
3 Record images on the SD memory card manually .............................28
4 Action at an alarm occurrence ..............................................................30
4.1
4.2
Alarm type ........................................................................................................................30
Action at an alarm occurrence .......................................................................................30
5 Transmit images onto an FTP server ...................................................32
5.1
5.2
5.3
Transmit an alarm image at an alarm occurrence (Alarm image
transmission) ...................................................................................................................32
Transmit images at a designated interval or period (FTP periodic image
transmission) ...................................................................................................................32
Save images on the SD memory card when images fail to transmit using the FTP
periodic image transmission function ..........................................................................33
6 Display the log list .................................................................................34
6.1
6.2
When “JPEG” is selected for “Recording format” of the SD memory card ..............34
When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory
card ...................................................................................................................................37
7 Playback of images on the SD memory card ......................................41
7.1
7.2
When “JPEG” is selected for “Recording format” of the SD memory card ..............41
When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory
card ...................................................................................................................................44
8 About the network security ...................................................................46
8.1
Equipped security functions ..........................................................................................46
9 Display the setup menu from a PC .......................................................47
9.1
9.2
9.3
How to display the setup menu .....................................................................................47
How to operate the setup menu .....................................................................................49
About the setup menu window ......................................................................................51
10 Configure the basic settings of the camera [Basic] ...........................53
10.1
10.2
10.3
10.4
10.5
10.5.1
10.5.2
10.5.3
4
Configure the basic settings [Basic] .............................................................................53
Configure the Internet settings [Internet] .....................................................................57
Configure the settings relating to the SD memory card [SD memory card] ..............59
Access copy images saved on the SD memory card onto the PC [SD memory card
images] .............................................................................................................................69
Configure the settings relating to the logs [Log] .........................................................78
How the logs and images are saved depending on the settings for “Alarm” ..................80
How the logs and images are saved depending on the settings for “Manual/
Schedule” .......................................................................................................................81
How the logs and images are saved depending on the settings for “FTP error” ............83
Operating Instructions
Table of Contents
11 Configure the settings relating to images and audio [Image/
Audio] ......................................................................................................84
11.1
11.2
11.3
11.4
11.5
11.6
11.6.1
11.6.2
11.6.3
11.6.4
11.6.5
11.6.6
11.6.7
11.6.8
11.6.9
11.7
Configure the settings relating to the image capture mode [JPEG/H.264] (SW598A/
SW598APJ/SC588A) ........................................................................................................84
Configure the settings related to the aspect ratio (SW397B/SC387A) .......................84
Configure the settings relating to JPEG images [JPEG/H.264] ..................................86
Configure the settings relating to H.264 images [JPEG/H.264] ..................................88
Configure the settings relating to the camera operations [Cam. Function] ..............95
Configure the settings relating to images and the preset positions [Image/
Position] ...........................................................................................................................99
Configure the settings relating to image quality (“Image adjust” setup menu) .............100
Set mask areas ............................................................................................................107
Configure the settings relating to the preset positions (“Preset position” setup
menu) ...........................................................................................................................110
Configure the settings relating to the auto pan function (“Auto pan” setup menu) .......113
Configure the settings relating to patrol (“Patrol” setup menu) .....................................115
Configure the settings relating to auto track (“Auto track” setup menu) .......................117
Configure the settings relating to direction (“Direction” setup menu) ...........................123
Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ........124
Configure the VIQS setting (“VIQS” setup menu) ........................................................126
Configure the settings relating to audio [Audio] .......................................................129
12 Configure the multi-screen settings [Multi-screen] ..........................132
13 Configure the alarm settings [Alarm] .................................................134
13.1
13.2
13.2.1
13.3
13.4
13.5
13.6
13.7
13.8
13.9
13.10
Configure the settings relating to the alarm action [Alarm] .....................................134
Configure the settings relating to the camera action on alarm occurrence
[Alarm] ............................................................................................................................136
Configure the settings relating to Preset per sender (“Preset per sender” setup
menu) ...........................................................................................................................137
Configure the settings relating to the alarm image [Alarm] ......................................138
Configure the settings relating to H.264 recording [Alarm] ......................................140
Configure the settings relating to the alarm output terminal [Alarm] ......................141
Change the AUX name [Alarm] ....................................................................................142
Configure the VMD settings [VMD area] .....................................................................143
Configure the settings relating to the audio detection [Audio detection] ...............147
Configuration of the settings relating to the E-mail notification [Notification] .......149
Configure the settings relating to Panasonic alarm protocol [Notification] ...........151
14 Configure the setting relating to the image recognition [Advanced
func.] .....................................................................................................154
14.1
Configure the settings relating to the XML notification [XML notification] .............154
15 Configure the settings relating to the authentication [User
mng.] .....................................................................................................156
15.1
15.2
15.3
Configure the settings relating to the user authentication [User auth.] ..................156
Configure the settings relating to the host authentication [Host auth.] ..................157
Configure the settings relating to the priority stream [System] ...............................159
16 Configure the settings of the servers [Server] ..................................161
16.1
16.2
16.3
Configure the settings relating to the E-mail server [E-mail] ...................................161
Configure the settings relating to the FTP server [FTP] ...........................................162
Configure the settings relating to the NTP server [NTP] ...........................................163
Operating Instructions
5
Table of Contents
17 Configuring the network settings [Network] .....................................166
17.1
17.2
17.2.1
17.2.2
17.2.3
17.2.4
17.2.5
17.3
17.3.1
17.4
17.4.1
17.4.2
17.4.3
17.4.4
17.4.5
17.4.6
17.5
17.6
17.7
17.7.1
17.7.2
Configure the network settings [Network] ..................................................................166
Configure the HTTPS settings .....................................................................................174
Generation of the CRT key (SSL encryption key) ........................................................175
Generation of the self-signed certificate (security certificate) .......................................176
Generation of CSR (Certificate Signing Request) ........................................................178
Installation of the server certificate ...............................................................................179
Configuration of the connection protocol ......................................................................180
Access the camera using the HTTPS protocol ..........................................................181
Install the security certificate ........................................................................................181
Configure the settings relating to DDNS [DDNS] .......................................................188
Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........189
When using the “Viewnetcam.com” service .................................................................191
Procedure to register information for the “Viewnetcam.com” service ...........................191
Checking the information registered for the “Viewnetcam.com” service ......................193
When using “Dynamic DNS Update” ............................................................................193
When using “Dynamic DNS Update(DHCP)” ...............................................................193
Configure the settings relating to SNMP [SNMP] ......................................................194
Configure the settings relating to the FTP periodic image transmission [FTP img.
trans.] .............................................................................................................................195
Configure the schedule settings of the FTP periodic image transmission [FTP img.
trans.] .............................................................................................................................196
How to set the schedules .............................................................................................197
How to delete the set schedule ....................................................................................198
18 Configure the settings relating to the schedules [Schedule] ..........200
19 Maintenance of the camera [Maintenance] ........................................203
19.1
19.2
19.3
19.4
Check the system log [System log] .............................................................................203
Upgrade the firmware [Upgrade] .................................................................................203
Check the status [Status] .............................................................................................205
Reset the settings/Reboot the camera [Default reset] ...............................................206
20 Number of users that can concurrently access the unit ..................208
21 Using the CD-ROM ...............................................................................209
21.1
21.2
21.3
21.4
21.5
About the CD launcher .................................................................................................209
Installing Panasonic “IP Setting Software” ................................................................210
Installing the manuals ..................................................................................................211
Installing the Viewer software ......................................................................................211
Configure the network settings of the camera using the Panasonic “IP Setting
Software” .......................................................................................................................212
22 About the displayed system log .........................................................214
23 Troubleshooting ...................................................................................218
24 Directory structure of drive B .............................................................231
6
Operating Instructions
1 Monitor images on a PC
1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
• Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
• Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
•
•
When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
•
Refer to page 181 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 166).
Operating Instructions
7
1 Monitor images on a PC
3. Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries. The default user name and password are as follows.
User name: admin
Password: 12345
IMPORTANT
•
•
To enhance the security, change the password for the user name “admin”. It is recommended to change
this password periodically.
When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
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•
•
8
A maximum of 14 users, including users who are receiving H.264 images and users who are receiving
JPEG images, can concurrently access the camera. Depending on the set values for “Bandwidth
control(bit rate)” and “Max bit rate (per client)”, the maximum number of users that can concurrently
access the camera may be 14 or less users. If 14 users are concurrently accessing the camera, the
access limit message will be displayed for users who subsequently attempt to access the camera.
When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to
monitor H.264 images will be included in the maximum number. The second and subsequent users
who are monitoring H.264 images will not be included in the maximum number.
When “On” is selected for “H.264 transmission” (®page 90), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
“On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
limited to 5 fps.
The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images>
When “On” is selected for “H.264 transmission”
Max. 5fps
When “Off” is selected for “H.264 transmission”
Max. 30fps
Operating Instructions
1 Monitor images on a PC
1.2 About the “Live” page
R
STU
V
W
X
A
B
C
D
E
F
G
H
Y
I
J
K
P
Q
L
M
N
O
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Language] in the
[Basic] settings. (®page 53)
[Setup] button*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Displays the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
• [H.264] button: The characters “H.264” on the button will turn green and an H.264 image will be
displayed. When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button
will be displayed. (®page 90)
• [JPEG] button: The characters “JPEG” on the button will turn green and a JPEG image will be
displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
• [1] button: The character “1” will turn green and images in the main area will be displayed in
accordance with the setting of “H.264(1)”. (®page 90)
• [2] button: The character “2” will turn green and images in the main area will be displayed in
accordance with the setting of “H.264(2)”. (®page 90)
[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
Operating Instructions
9
1 Monitor images on a PC
[VGA]
The characters “VGA” will turn green and images in the main area will be
displayed in VGA size.
[QVGA]
The characters “QVGA” will turn green and images in the main area will be
displayed in QVGA size.
[1280x960]
The characters “1280x960” will turn green and images in the main area will be
displayed in 1280 x 960 (pixels).
[640x360]
The characters “640x360” will turn green and images in the main area will be
displayed in 640 x 360 (pixels).
[320x180]
The characters “320x180” will turn green and images in the main area will be
displayed in 320 x 180 (pixels).
[1280x720]
The characters “1280x720” will turn green and images in the main area will be
displayed in 1280 x 720 (pixels).
[1920x1080]
The characters “1920x1080” will turn green and images in the main area will be
displayed in 1920 x 1080 (pixels).
SW598A
SC588A
[800x600]
SW397B
SC387A
The characters “800x600” will turn green and images in the main area will be
displayed in 800 x 600 (pixels).
Note
SW598A
•
•
•
•
•
SC588A
The buttons [VGA], [QVGA], and [1280x960] are displayed only when “1.3 mega pixel [4:3]” is
selected for “Image capture mode”.
The buttons [640x360] and [320x180] are displayed only when “2 mega pixel [16:9]” or “1.3 mega
pixel [16:9]” is selected for “Image capture mode”.
The button [1280x720] is displayed only when “1.3 mega pixel [16:9]” is selected for “Image capture
mode”.
The button [1920x1080] is displayed only when “2 mega pixel [16:9]” is selected for “Image capture
mode”.
When “1920x1080”, “1280x960”, or “1280x720” is selected for the image capture size, it may
become smaller than the actual size depending on the window size of the web browser.
SW397B
SC387A
•
The buttons [QVGA] and [1280x960] are displayed only when “4:3 (VGA)” or “4:3 (800x600)” is
selected for “Aspect ratio”.
• The button [VGA] is displayed only when “4:3 (VGA)” is selected for “Aspect ratio”.
• The button [800x600] is displayed only when “4:3 (800x600)” is selected for “Aspect ratio”.
• The buttons [1280x720], [640x360], and [320x180] are displayed only when “16:9” is selected for
“Aspect ratio”.
• When “1280x960” or “1280x720” is selected for the image capture size, it may become smaller
than the actual size depending on the window size of the web browser.
[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. (®page 86)
• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. (®page 86)
[AUX] buttons*2
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.
(®page 134)
10
Operating Instructions
1 Monitor images on a PC
•
•
[Open] button: The characters “Open” on the button will turn green and the status of the AUX
connector will be open.
[Close] button: The characters “Close” on the button will turn green and the status of the AUX
connector will be closed.
Note
•
The names of “AUX”, “Open” and “Close” can be changed. (®page 142)
[Rec. on SD] button*2
This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu.
(®page 62)
Click this button to manually record images on the SD memory card. Refer to page 28 for descriptions
of how to manually record images on the SD memory card.
[Log] button*1
[List/Play] button will become available only when “On” is selected for “Save logs” on the setup menu.
(®page 78)
When this button is clicked, the log list will be displayed and images saved on the SD memory card can
be played. Refer to page 34 for further information about the log list and for information on how to play
images on the SD memory card.
[Multi-screen]
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup
menu. (®page 16)
[Zoom] buttons*2
: Click this button to adjust the zoom ratio to the “Wide” side.
•
•
•
: Click this button to set the zoom ratio to x1.0.
•
•
: Click this button to adjust the focus to the “Near” side.
: Click this button to adjust the zoom ratio to the “Tele” side.
[Focus] buttons*2
•
: Click this button to adjust the focus automatically.
: Click this button to adjust the focus to the “Far” side.
Note
•
When shooting the following place or the following subjects, focus may not be adjusted
automatically. Adjust the focus manually.
– Shiny or strongly reflective subject
– Subject through the glass with dew or smudge
– Two subjects whose distances from the camera are different
– Less contrast subject (e.g. white wall)
– Horizontal-striped subject such as a window blind
– Inclined subject
– Dark subject
[Auto mode]*2
Select an operation from the pull-down menu and click the [Start] button. The selected operation will start.
Click the [Stop] button to stop the operation.
The selected operation will stop when the camera (panning/tilting/zooming/focusing) is operated or when
an action that is to be taken according to the settings for “Self return” (®page 95) or for “Camera action
on alarm” (®page 136) starts.
• Auto track: Automatically tracks objects in the shooting area.
Note
•
With the Auto track feature, objects moving in the screen are picked out and automatically
tracked.
Operating Instructions
11
1 Monitor images on a PC
•
•
•
•
•
•
•
In the following situations, targets may not be able to be tracked, or false detections may occur.
– when there is little contrast between the subject and the background
– when the dome is dirty or wet
– when there are large changes to the lighting intensity
– when there are many moving objects other than the subject
– when there is a change to the axis of the camera’s lens
– when the subject moves directly underneath the camera
– when there is harsh flickering
– when there are reflections from light entering the dome due to reflections from a window
or road, or from a backlight
– when the target is hidden behind a utility pole or other objects
– when the subject passes by other moving objects
– when the target moves too fast or too slow
– when the camera is shaking
When the zoom ratio is set to the “Tele” side, it may be difficult to obtain accuracy with the auto
tracking function. It is recommended to use the auto tracking function with setting the zoom
ratio to the “Wide” side.
During auto tracking, if the camera is operated using the control pad or by other methods, or if
an alarm occurs, auto tracking is stopped.
Auto pan: Automatically pans between the start position and the end position set in advance
(®page 113).
Even when the camera is operated for zooming or focusing, the camera continues panning.
(However, panning will stop when the zoom button (x1) is clicked.)
Preset sequence: Automatically moves to the preset positions (®page 110) orderly (start from the
lowest preset position number).
360 map-shot: Moves 45° horizontally at a time and repeats 8 times to shoot images of each 45°
position (45° x 8 = 360°), and then displays 8 thumbnail images of each 45° position (45° x 8 = 360°)
on a newly opened window. When a thumbnail image is clicked, the camera moves to the respective
position and live images will be displayed on the “Live” page.
Preset map-shot: 8 thumbnail images of the preset position 1-8 (®page 110) will be displayed orderly
on a newly displayed window. When a thumbnail image is clicked, the camera moves to the respective
position and live images will be displayed on the “Live” page.
Note
•
•
•
•
•
•
12
Do not operate the browser until all the thumbnail images are displayed and the camera returns to
the original position (where the camera was when “360 map-shot” or “Preset map-shot” was carried
out).
When “360 map-shot” is carried out while the camera is moving (panning/tilting), images captured
while panning/tilting may be displayed as the thumbnail display. In this case, stop the current
operation and carry out “360 map-shot” again.
When “Preset map-shot” is carried out with an unregistered preset position (among preset position
1-8), the thumbnail image of the preset position before the unregistered preset position will be
displayed.
In this case, the camera will not move when the thumbnail image is clicked.
The camera will not always return to the exactly same position where it was before “360
map-shot” or “Preset map-shot” was carried out. (It may sometimes be slightly different.)
The window on which the thumbnail images are displayed will close when clicking the following
buttons that can switch the camera channel or reload images: [Live], [Multi-screen], [H.264],
[JPEG], [Stream], [Image capture size], [Image quality], [Setup].
To display the thumbnail images again, carry out “360 map-shot” or “Preset map-shot” again.
Patrol 1-4: Performs patrols 1-4 that were set in advance. (®page 115)
Operating Instructions
1 Monitor images on a PC
Control pad/buttons*2
Left-click on the control pad or buttons to adjust the horizontal/vertical position of the camera (panning/
tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control
pad. When the tilt reaches a certain angle, the image is automatically turned upside-down (digital flip
function).
It is also possible to pan/tilt the camera by dragging the mouse.
Zoom and focus can be adjusted by right-clicking. When an upper/lower area of the control pad is
right-clicked, the displayed image will be zoomed in/out on. When a left/right area is right-clicked, the focus
will be adjusted to the Near/Far side.
Zoom can also be adjusted using the mouse wheel.
[Brightness] buttons*2
Available range: 0 - 255
•
button: Images become darker.
•
•
button: The adjusted brightness will return to the default brightness (64).
button: Images become brighter.
[Preset]
Select a preset position from the pull-down menu and click the [Go] button. The camera will move to the
selected preset position (®page 110). “H” next to the preset position number indicates the home position.
When “Home position” is selected, the camera will move to the home position. (®page 95)
When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the
preset position number.
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 53)
Alarm occurrence indication button*2
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the
alarm output terminal will be reset and this button will disappear. (®page 30)
The blinking of the alarm occurrence indication button is not related to other alarm occurence indications
(such as SD memory card recordings and e-mail forwarding) so each setting needs to be confirmed.
Full screen button
Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio
of displayed images will be adjusted in accordance with the monitor.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
*2
Note
•
The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.
• When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
Mic input button*3
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/
reception” on the setup menu. (®page 129)
button and audio from the camera will not be
When this button is clicked, the button will turn into the
heard on the PC.
.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor
Operating Instructions
13
1 Monitor images on a PC
Note
• The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.
Audio output button*3
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission/reception” on the setup menu. (®page 129)
The button will blink during the audio transmission.
When this button is clicked, the button will turn into the
button and audio from the PC will not be heard.
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor
.
Note
•
When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have
passed, the audio transmission will automatically stop. To turn the audio transmission function on,
click the Audio output button again.
• When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the setup menu.
(®page 129)
• Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
SD recording status indicator
The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®page 59)
Main area
Images from the camera will be displayed in this area.
The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®page 54)
In addition, when being adjusted, the status of brightness (®page 55), camera position (®page 97),
and the preset ID (®page 112) will be displayed as well as the characters configured for “Camera title on
screen” (®page 54). The number of lines for the display is 3.
Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The
camera moves to adjust the position in order to set the clicked point as the center.*4
When selecting an area in the main area by dragging the mouse, the selected area will be located at the
center of the main area. In this case, the zoom ratio will be adjusted automatically.*4
Zoom can be adjusted using the mouse wheel.
When the main area of the “Live” page is right-clicked, “Auto track” starts for the clicked object. Depending
on the targeted object or its surroundings, “Auto track” may not perform normally.
Note
•
•
•
14
When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
When the displayed image is being zoomed in more than 30x, the clicked point may not always be
located at the center of the main area.
When the mouse is dragged to move the camera beyond its operable range, the camera will move
to the requested direction and will stop at the end of the operable range. Then, the zoom ratio of
the displayed image will automatically be adjusted.
Operating Instructions
1 Monitor images on a PC
•
*1
*2
*3
*4
Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
*A phenomenon in which portions of the screen are displayed out of alignment.
Only operable by users whose access level is “1. Administrator”.
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®page 156)
Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the
“Image/Audio” page. Refer to page 129 for the permission level of audio.
As the tilt angle approaches 90°, because the difference between the specified position and the actual direction the camera is moving
increases, the camera may not move to the specified angle of view.
Operating Instructions
15
1 Monitor images on a PC
1.3 Monitor images from multiple cameras
Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
(®page 132)
IMPORTANT
•
•
When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable
for images from cameras with Pan/Tilt/Zoom functions.
When the power is turned off or the LAN cable is disconnected while displaying images, displaying
images on a multi-screen from the “Live” page will become unavailable.
Note
•
•
•
•
When displaying images on a 4-screen, panning, tilting and zooming operations become available only
for images from cameras with Pan/Tilt/Zoom functions. Refer to our website
(http://security.panasonic.com/support/info/) for further information about the compatible cameras and
their versions.
Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will
be displayed altered vertically to the aspect ratio of “4:3”.
“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/support/info/).
1. Click the desired [Multi-screen] on the “Live” page.
→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
A
B
C
To show 1 camera screen, click the [Live] button.
You can also click “1” below “Multi-screen” or “Back” to display 1 screen of the camera.
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.
Click a camera title. Live images from the camera corresponding to the clicked camera title will be
displayed on the “Live” page of the newly opened window.
16
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
2 Monitor images on a cellular phone/mobile
terminal
2.1 Monitor images on a cellular phone
It is possible to connect to the unit using a cellular phone via the Internet and monitor images (JPEG only) from
the unit on the screen of the cellular phone. It is also possible to refresh images to display the latest image.
IMPORTANT
•
•
When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 156)
If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen
correctly.
Note
•
It is necessary to configure the network settings of the cellular phone in advance to connect to the
Internet and monitor images from the camera. (®page 166)
Operating Instructions
17
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a
cellular phone.
→ Images from the camera will be displayed.
A
B
C
D
E
F
G
H
Functions
18
Outline of functions
A Pan/tilt*2
Controls the camera direction. The camera will pan or tilt to each direction
by pressing the corresponding dial key.
B Zooming control*2
It is possible to perform zooming operations of the camera by pressing “*”
or “#”.
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
Functions
C Refresh control
Outline of functions
Press the dial key “5” or the [Manual Refresh] button to refresh the camera
images.
Press the [Auto Refresh] button to refresh the images from the camera in
5-second intervals.
When the dial key “5” or the [Manual Refresh] button is pressed again, the
refresh mode of the camera will return to manual refresh.
IMPORTANT
•
•
D Resolution control
Transmission will be periodically performed when “Auto Refresh” is
selected for the camera image. Confirm the contract plan of the
cellular phone in use before using this function.
Depending on the cellular phone in use, “Auto Refresh” may be
unavailable.
Changes the image capture size by pressing the dial key “0”.
SW598A
SC588A
•
Image in the aspect ratio of “4:3”
Changes the image capture size
between 320x240 (default) and
640x480.
•
Image in the aspect ratio of
“16:9”
Changes the image capture size
between 320x180 (default) and
640x360.
SW397B
SC387A
•
Image in the aspect ratio of
“4:3 (VGA)”
Changes the image capture size
between 320x240 (default) and
640x480.
•
Image in the aspect ratio of
“4:3 (800x600)”
Changes the image capture size
between 320x240 (default) and
640x480.
•
Image in the aspect ratio of
“16:9”
Changes the image capture size
between 320x180 (default) and
640x360.
E Image quality
control
It is possible to change the image quality between “Quality1” and
“Quality2”. (®page 86)
F Home position*2
The camera will move to the home position (®page 95). Home position
will be displayed only when home position is set.
G Preset*2
The camera will move to the designated preset position to display images
by pressing the dial key corresponding to the desired channel. (The dial key
numbers are not displayed for Preset No 5 or greater. Only preset IDs will
be displayed for them.) (®page 110)
H AUX control*2
Controls the AUX terminal.
These buttons will be displayed only when “AUX output” is selected for
“Terminal 3” on the setup menu. (®page 134)
Operating Instructions
19
2 Monitor images on a cellular phone/mobile terminal
Note
•
•
•
•
•
•
•
*1
*2
Some cellular phones cannot change the image capture size even when resolution is changed by
resolution control.
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host
name registered in the DDNS server: (colon) + port number/mobile”.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:
(colon) + port number/mobile”
When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the cellular phone in use, password entry may be required each time the
screen is switched.
It is impossible to transmit/receive audio using a cellular phone.
Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting
“9 Low” for “Image quality setting” of “JPEG” (®page 86) may sometimes solve this problem.
Depending on the cellular phone in use or its contract plan, it may be impossible to access.
IP address is the global WAN IP address of the router that can be accessed via the Internet.
When “User auth.” is set to “On” (®page 156), only users with the access level of “1. Administrator” or “2. Camera control” will be
displayed.
2.2 Monitor images on a mobile terminal
It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
only) from the camera on the screen of the mobile terminal. Images are refreshed automatically to display the
latest image.
The compatible mobile terminals are shown as follows. (As of February, 2013)
– iPad, iPhone, iPod touch (iOS 4.2.1 or later)
– Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG
format image is displayed by the standard browser.
For further information about compatible devices, refer to our website
(http://security.panasonic.com/support/info/).
IMPORTANT
•
When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows.
User name: admin
Password: 12345
To enhance the security, change the password for the user “admin”. (®page 156)
SW598A
•
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”, the maximum image capture size is
640x360.
Note
•
20
It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®page 166)
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/cam”*1 or “http://Host name registered in the DDNS server/cam”*2 using a
mobile terminal.
→ Images from the camera will be displayed.
A
B
C
D
Live images area
Displays images from the camera.
Operation buttons area
When functions are selected in the function selection area D, buttons to operate those functions are
displayed.
Zoom operation area
Buttons to operate the zoom are displayed.
Function selection area
Displays the functions that can be operated. When a function is selected from here it is displayed in
the operation buttons area B.
Operating Instructions
21
2 Monitor images on a cellular phone/mobile terminal
2. Click the button of the function that you want to operate.
F
A
B
C
Pan/Tilt
Preset
Resolution control
AUX control
Focus display
Zoom display
Each function is explained below.
22
Operating Instructions
D
E
2 Monitor images on a cellular phone/mobile terminal
Pan/Tilt
Press the
button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be
adjusted in each direction with the
,
,
, and
buttons.
Preset
Press the
button to display the buttons used to select the preset position on the screen. Camera
images are displayed of the registered preset camera directions according to the preset numbers
selected from the buttons.
• Only position numbers 1-4 for the preset positions are displayed.
• Only registered preset positions are displayed. Unregistered preset positions are not displayed.
Operating Instructions
23
2 Monitor images on a cellular phone/mobile terminal
Resolution control
Press the
button to display the buttons used to select the resolution on the screen. The resolution
can be changed by selecting a resolution setting from the buttons.
Image capture mode
SW598A
•
•
•
“2 mega pixel [16:9]” images: Changes the image capture size between 320x180 and 640x360
(default).
“1.3 mega pixel [16:9]” images: Changes the image capture size between 320x180, 640x360
(default), and 1280x720.
“1.3 mega pixel [4:3]” images: Changes the image capture size between 320x240, 640x480
(default), and 1280x960.
SW397B
•
•
•
24
SC588A
SC387A
Image in the aspect ratio of “4:3 (VGA)”: Changes the image capture size between 320x240,
640x480 (default), and 1280x960.
Image in the aspect ratio of “4:3 (800x600)”: Changes the image capture size between 320x240,
800x600 (default), and 1280x960.
Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180, 640x360
(default), and 1280x720.
Operating Instructions
2 Monitor images on a cellular phone/mobile terminal
AUX control
Press the
button to display the buttons used to operate the AUX output on the screen. The AUX
and
buttons.
output terminals can be controlled with the
This function is only displayed when “Terminal 3” is set to “AUX output” on the settings menu.
(®page 134)
Operating Instructions
25
2 Monitor images on a cellular phone/mobile terminal
Focus display
Press the
button to display the buttons used to operate the focus on the screen. The camera’s
focus can be operated with the
26
Operating Instructions
,
, and
buttons.
2 Monitor images on a cellular phone/mobile terminal
Zoom display
The camera’s zoom can be operated with the
,
, and
buttons.
Note
•
•
•
•
•
•
•
•
*1
*2
You can change the image size displayed on the mobile terminal by accessing the following addresses.
– Large display: http://IP address/cam/dl
– Medium display: http://IP address/cam/dm
– Small display: http://IP address/cam/ds
When the resolution is changed by the resolution control, the displayed resolution changes but the
image size remains the same.
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name
registered in the DDNS server: (colon) + port number/cam”*2.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server:
(colon) + port number/cam”
When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the mobile terminal in use, password entry may be required each time the
screen is switched.
It is impossible to transmit/receive audio using a mobile terminal.
Depending on the mobile terminal in use, larger size images may not be displayed. In this case,
selecting “9 Low” for “Image quality setting” of “JPEG” (®page 86) may sometimes solve this
problem.
Depending on the mobile terminal in use or its contract plan, it may be impossible to access.
IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same
LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
Only when accessing the camera via the Internet.
Operating Instructions
27
3 Record images on the SD memory card manually
3 Record images on the SD memory card
manually
Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable
only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup
menu. (®page 62)
It is possible to select “JPEG”, “H.264(1)”, or “H.264(2)” on “Recording format” of the setup menu.
(®page 61) When “JPEG” is selected for “Recording format”, still image data are recorded. When “H.
264(1)” or “H.264(2)” is selected, video data are recorded.
Images recorded on the SD memory card can be copied onto the PC. (®page 69)
1. Display the “Live” page. (®page 7)
2. Click the [SD] button.
→ The SD recording window will open.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator
will light red (®page 9) while images are being recorded on the SD memory card.
The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
(®page 59)
4. Click the [Stop] button to stop saving images on the SD memory card.
® The SD recording status indicator will turn off.
5. Click the [Close] button to close the window.
28
Operating Instructions
3 Record images on the SD memory card manually
Note
•
•
Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]
tab and logging in from the user authentication window (®page 69).
The destination to save image data is a fixed directory on Drive B. (®page 231)
When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may
not start. In this case, click the [Start] button again.
Operating Instructions
29
4 Action at an alarm occurrence
4 Action at an alarm occurrence
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.
4.1 Alarm type
•
•
•
•
•
Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the
camera, the alarm action will be performed when the connected alarm device is activated.
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
*VMD stands for “Video Motion Detection”.
Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,
the alarm action will be performed.
Auto track alarm: According to the conditions set in advance, the alarm action will be performed in the
auto tracking operations.
Audio detection alarm: When the configured audio detection level is exceeded, the alarm action will be
performed.
4.2 Action at an alarm occurrence
Display the alarm occurrence indication button on the “Live” page
The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence.
(®page 9)
IMPORTANT
•
When “Polling(30s)” is selected for “Alarm status update mode” (®page 53), the Alarm occurrence
indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of
30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm
occurrence.
Notify of alarm occurrences to the device connected to the alarm connector
It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an
alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup” section
of the [Alarm] tab of the “Alarm” page. (®page 141)
Save images on the SD memory card
When an alarm occurs, images (JPEG/H.264) will be saved on the SD memory card. The settings to save
images on the SD memory card can be configured on the [SD memory card] tab (®page 59) of the “Basic”
page and the [Alarm] tab of the “Alarm” page. (®page 138)
Transmit an image onto a server automatically
An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings
required to transmit an alarm image to a server can be configured in the “Alarm image” section on the
[Alarm] tab of the “Alarm” page (®page 138) and the [FTP] tab of the “Server” page (®page 162).
30
Operating Instructions
4 Action at an alarm occurrence
IMPORTANT
•
Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card.
When “Alarm input” or “Manual” is selected for “Save trigger”, an alarm image will not be transmitted
at an alarm occurrence to the FTP server.
Notify of alarm occurrences by E-mail
Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses
registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image
(still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be
configured in the “E-mail notification” section on the [Notification] tab of the [Alarm] page (®page 149) and
the [E-mail] tab of the “Server” page (®page 161).
Notify of alarm occurrences to the designated IP addresses (Panasonic
alarm protocol notification)
This function is available only when a Panasonic device, such as the network disk recorder, is connected to
the system. When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device
will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured
in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 151)
Operating Instructions
31
5 Transmit images onto an FTP server
5 Transmit images onto an FTP server
Images can be transmitted to an FTP server. By configuring the following settings, transmission of images
captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
IMPORTANT
•
•
When using this function, set the user name and the password to access the FTP server to restrict
users who can log into the FTP server.
To transmit images to the FTP server, select “Not use” for “SD memory card”, or set “Save trigger” to
“FTP error” on the [SD memory card] tab of the “Basic” page when “JPEG” is selected for [Recording
format]. (®page 61)
5.1 Transmit an alarm image at an alarm occurrence
(Alarm image transmission)
An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an
FTP server, it is necessary to configure the settings in advance.
The settings for the FTP server can be configured on the [FTP] tab of the “Server” page. (®page 162)
The alarm image transmission function can be turned on/off in the “Alarm image” section of the [Alarm] tab of
the “Alarm” page. (®page 138)
Note
•
•
Depending on the line speed or the traffic, the number of the transmitted images may not reach the set
number of images to be transmitted.
Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on
the SD memory card. However, images that fail to be transmitted with the FTP periodic image
transmission will be saved.
5.2 Transmit images at a designated interval or
period (FTP periodic image transmission)
Images can be transmitted at a designated interval or period. To transmit images at a designated interval or
period, it is necessary to configure the settings in advance.
The settings for the FTP server can be configured on the [FTP] tab of the “Server” page. (®page 162)
It is possible to determine whether or not to use the FTP periodic image transmission function and to configure
the settings relating to alarm images and the schedule on the [FTP img. trans.] tab of the “Network” page.
(®page 195)
Note
•
•
32
Depending on the line speed or the traffic, images may not be transmitted at the designated interval.
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. Therefore, images may not be transmitted at the interval designated on
the “FTP periodic image transmission” setting.
Operating Instructions
5 Transmit images onto an FTP server
5.3 Save images on the SD memory card when
images fail to transmit using the FTP periodic image
transmission function
Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on
the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD
memory card] tab of the “Basic” page. (®page 59)
To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP
periodic image transmission” (®page 195) and “FTP error” for “Save trigger” (®page 62).
IMPORTANT
•
We make no guarantee for any damages of files on the SD memory card incurred by malfunction or
error occurrence in files saved in the SD memory card regardless of what the cause may be.
Note
•
To refer to images of “FTP error”, “Save logs” needs to be set to “On” (®page 78).
Operating Instructions
33
6 Display the log list
6 Display the log list
The history of various logs will be displayed in list form.
The display format varies depending on the “Recording format” of the SD memory card.
6.1 When “JPEG” is selected for “Recording
format” of the SD memory card
The history of the following logs will be displayed in list form.
• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm
type will be displayed.
• Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the
schedule on the SD memory card will be displayed.
• FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be
displayed.
Each log list can be displayed only when “On” is selected for “Save logs” on the [Log] tab of the “Basic” page
(®page 78) respectively.
1. Display the “Live” page. (®page 7)
34
Operating Instructions
6 Display the log list
2. Click the [List/Play] button.
→ The log list will be displayed in a newly opened window (log list window).
A
Number of the listed logs
IMPORTANT
•
Only a single user can operate the log list window. Other users cannot access the log list window.
Note
•
When “Not use” is selected for “SD memory card”, the “Manual/Schedule log” list and the “FTP
trans. error log” list will not be displayed.
3. Click the desired log type listed below “Log” to display the log list.
® The log list of the selected log type will be displayed.
Note
•
When any images are saved on the SD memory card, the image can be displayed by clicking Time
and Date. (®page 59)
Operating Instructions
35
6 Display the log list
About the log list window
Number of the listed logs
Total number of the logs of the selected log type and a number of the log being displayed on the top of the log
list will be displayed.
Note
•
Enter the desired log number and press the [Enter] key on the keyboard. The log of the designated
number will be displayed on the top of the log list.
[Top] button
Click this button to display the log listed at the top.
[Prev. page] button
Click this button to display the previous page of the log list.
Note
•
When the mouse button is held down while placing the mouse pointer on the [Prev. page] button, the
displayed log number will be decreased. When the mouse button is released, the decrement of the log
number will stop and the log number displayed at the moment when the mouse button is released will
be the top of the currently displayed page.
[Next page] button
Click this button to display the next page of the log list.
Note
•
When the mouse button is held down while placing the mouse pointer on the [Next page] button, the
displayed log number will be increased. When the mouse button is released, the increment of the log
number will stop and the log number displayed at the moment when the mouse button is released will
be the top of the currently displayed page.
[Last] button
Click this button to display the log listed at the bottom.
[Time & date]
Time and date when each log has been filed will be displayed.
Note
•
•
When “Off” is selected for “Time display format” (®page 53), time and date of alarm occurrence will
be displayed in 24-hour format.
The recording timing of logs is as follows.
• Alarm log: Alarm occurrence time and date will be filed as a log.
• Manual/Schedule log: Time and date when recording of images onto the SD memory card started
manually or during the period of the schedule will be filed as a log. When images are recorded
sequentially, logs will be filed on the hour every hour (12:00, 1:00, 2:00, etc.). However, depending
on the photographic subject and the setting used, logs may be filed in periods of over on hour.
• FTP trans. error log: Logs will be filed every one hour.
[Event]
The event type will be displayed. The event types will be displayed only when displaying the alarm log list.
• TRM1: Alarm by alarm input to Terminal 1
• TRM2: Alarm by alarm input to Terminal 2
• TRM3: Alarm by alarm input to Terminal 3
• VMD: Alarm by VMD alarm
36
Operating Instructions
6 Display the log list
•
•
•
COM: Alarm by command alarm
AT: Alarm by auto track alarm
AUD: Alarm by audio detection alarm
[SD memory card]
Available capacity and the original capacity of the SD memory card will be displayed.
The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memory
card] tab. (®page 66)
[Delete] button
Click this button to delete the currently displayed log list.
When using the SD memory card, images associated with the log list will also be deleted.
IMPORTANT
•
•
•
When many images are saved on an SD memory card, complete deletion may take several hours.
(For example, to delete 2 GB of data, approx. 2 hours may be needed.) In such a case, format the SD
memory card. Be aware that formatting the SD memory card causes all the images to be deleted.
(®page 66)
In the process of the deletion, only logs will be saved, and it is impossible to save images newly.
Do not turn off the power of the camera until the deletion is complete. When the power of the camera
is turned off in the process of the deletion, some images may remain on the SD memory card. In this
case, click the [Delete] button on the same log list window used to delete the logs.
[Download] button
Click this button to download all logs of the selected log list as a file onto the PC.
[Close] button
Click this button to close the log list window.
6.2 When “H.264(1)” or “H.264(2)” is selected for
“Recording format” of the SD memory card
The history of various logs will be displayed in list form.
• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image
recording period and the alarm type will be displayed.
• Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the
schedule on the SD memory card, and the image recording period will be displayed.
Operating Instructions
37
6 Display the log list
1. Display the “Live” page.
2. Click the [List/Play] button.
→ The log list will be displayed in a newly opened window (log list window).
A
B
C
D
E
IMPORTANT
•
38
Only a single user can operate the log list window. Other users cannot access the log list window.
Operating Instructions
6 Display the log list
Time
Displays the time period of the data recorded on the SD memory card.
Log
Select a log type to display on the log list.
• All: All logs will be displayed.
• Select: Only the logs of the selected log type will be displayed.
– Alarm log: The log when an alarm is detected will be displayed.
– Manual/Schedule log: Manual and Schedule logs will be displayed.
• Default: All
Recording time
Configure the time period of logs displayed on the log list.
• From: Configure the starting period of logs displayed on the log list.
– First recording: Displays from the first log recorded on the SD memory card.
– Today: Displays the logs recorded today.
– Yesterday: Displays the logs recorded from yesterday to the present day.
– Last 7 days: Displays the logs recorded from 6 days ago to the present day.
– Last 30 days: Displays the logs recorded from 29 days ago to the present day.
– Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.
• To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time”
is selected for “From”.
– Last recording: Displays until the last log recorded on the SD memory card.
– Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.
[Search] button
Searches for logs according to the conditions specified in “Log” and “Recording time”.
The search result will be displayed on the log list.
Log list
Displays the log search results.
You can play back recorded data by clicking on the time or duration of the recorded data displayed under
[Time & date] and [Duration].
• [Top] button: Click this button to display the log listed at the top.
• [Prev. page] button: Click this button to display the previous page of the log list.
• [Next page] button: Click this button to display the next page of the log list.
• [Last] button: Click this button to display the log listed at the bottom.
• [Time & date]: Time and date when each log has been recorded will be displayed.
Note
•
•
•
•
•
When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in
24 hour time format.
The recording timing of logs is as follows.
– Alarm log: When “Alarm input” is selected for “Save trigger”, the alarm occurrence time,
date, and recording time will be filed as a log.
– Manual/Schedule log: Time and date when recording of images onto the SD memory card
started manually or during the period of the schedule will be filed as a log. When images
are recorded sequentially, logs will be filed on the hour every hour (12:00, 1:00, 2:00, etc.).
However, depending on the photographic subject and the setting used, logs may be filed
in periods of over an hour.
[Duration]: Displays the period of time that the data has been recorded on the SD memory card.
[Event]: The event type will be displayed.
– ALM: Log by “Alarm”
– MN/SC: Log by “Manual/Schedule”
[SD memory card]: Available capacity and the original capacity of the SD memory card will be
displayed.
Operating Instructions
39
6 Display the log list
•
[Delete] button: Click this button to delete the currently displayed log list. When using the SD memory
card, images associated with the log list will also be deleted.
IMPORTANT
•
•
•
•
•
40
If there are too many recorded data files, it may take time to delete all of them. (For example,
to delete 2 GB of data, approx. 2 hours may be needed.) Formatting the SD memory card can
shorten the time to delete all the data.
In the process of the deletion, “Alarm” and “Manual/Schedule” can not be operated.
Do not turn off the power of the camera until the deletion is complete. When the power of the
camera is turned off in the process of the deletion, some images may remain on the SD memory
card. In this case, click the [Delete] button on the same log list window used to delete the logs.
[Download] button: Click this button to download all logs of the selected log list onto the PC.
[Close] button: Click this button to close the log list window.
Operating Instructions
7 Playback of images on the SD memory card
7 Playback of images on the SD memory card
When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.
When images associated with the clicked time and date are on the SD memory card, the first image of them
will be displayed.
The display format varies depending on the “Recording format” of the SD memory card.
IMPORTANT
•
•
•
•
Refresh interval of images may become slow during playback or download.
When many images are saved on the SD memory card, it may take time to display images on the
“Playback” page.
Even when the size of the images saved on the SD memory card is “QVGA”, “800x600” or
“1280x960”, the images will be displayed in VGA size on the “Playback” page. When “16:9” is selected
for the aspect ratio, images will be displayed in an image capture size of “640x360”, even “320x180”,
“1280x720”, or “1920x1080” is selected. Therefore, images may look coarse on the “Playback” page.
When playing images by selecting an FTP error log on the log list, images may not be played in order
of images recorded on the SD memory card if they have been recorded on the SD memory card with
selected value for the “Transmission interval” setting on the [FTP img. trans.] tab is “1min” or less.
7.1 When “JPEG” is selected for “Recording
format” of the SD memory card
A
Number of images
When clicking a time and date listed on the log list window, total number of images associated with the
clicked time and date, and the number of the currently displayed image will be displayed.
Note
•
Enter the desired number of image and press the [Enter] key on the keyboard. The image of the
designated number will be displayed.
[REW] button
Each time the button is clicked, the playback speed will change.
When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will
return to the normal playback speed.
Operating Instructions
41
7 Playback of images on the SD memory card
[REV PLAY] button
Images will be played in reverse sequential order.
[PLAY] button
When this button is clicked, images will be played in sequential order.
[FF] button
Each time the button is clicked, the playback speed will change.
When the [PLAY] button or the [REV PLAY] button is clicked during fast playback/fast reverse playback,
playback speed will return to the normal playback speed.
[TOP] button
The first image will be displayed.
[PREV. IMAGE] button
The previous frame will be displayed and paused when this button is clicked during playback.
Each time this button is clicked during pausing, the frame previous to the currently displayed frame will be
displayed.
Note
•
When the mouse button is held down while the mouse pointer is on this button, the image number will
be decreased.
When the mouse button is released, the decreasing of the image number will stop and the image
corresponding to the currently displayed number will be displayed.
[PAUSE] button
Playback will be paused when this button is clicked during playback.
Playback will resume when this button is clicked during pausing.
[STOP] button
Playback will stop and the “Playback” window will turn to the “Live” page.
[NEXT IMAGE] button
The next frame will be displayed and paused when this button is clicked during playback.
Each time this button is clicked during pausing, the frame next to the currently displayed frame will be displayed.
Note
•
When the mouse button is held down while the mouse pointer is on this button, the image number will
be increased.
When the mouse button is released, the increment of the image number will stop and the image number
displayed at the moment when the mouse button is released will be displayed.
[LAST] button
The last image will be displayed.
Browse
[Start] button
The selected image will be downloaded onto the PC. Before downloading images, designate the destination
directory in advance. (®page 78)
The following window will be displayed when the [Start] button is clicked.
42
Operating Instructions
7 Playback of images on the SD memory card
Select the image to be downloaded, and then click the [OK] button.
•
•
•
All: All images saved at the selected time and date will be downloaded.
Current image: Only the currently displayed image will be downloaded.
Download range: Images in the specified range will be downloaded.
Note
•
•
When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.
When downloading data, the operation buttons on the “Playback” window cannot be operated.
[Browse] button
When successfully logged in after the user authentication process, a folder on the SD memory card in which
images are saved will be displayed. (®page 69)
Operating Instructions
43
7 Playback of images on the SD memory card
7.2 When “H.264(1)” or “H.264(2)” is selected for
“Recording format” of the SD memory card
IMPORTANT
•
Depending on the network environment, download of video data may fail.
[PAUSE] button
Playback will be paused when this button is clicked during playback.
[PLAY] button
When this button is clicked, recorded data will be played.
Note
•
Audio will not be played. Recorded audio must be downloaded in order to be played back.
[FF] button
Each time this button is clicked, the playback speed will change. When the [PLAY] button is clicked during fast
playback, playback speed will return to the normal playback speed.
Note
•
The maximum speed of the fast playback varies depending on the setting of “Max bit rate” - “H.264
recording” of the SD memory card.
[5s backward] button
Each time this button is clicked, the recorded data goes back by 5 seconds and starts playing.
[5s forward] button
Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing.
44
Operating Instructions
7 Playback of images on the SD memory card
[STOP] button
Playback will stop and the “Playback” window will turn to the “Live” page.
[Time]
Time and date when each log has been recorded will be displayed.
[Duration]
Displays the period of time that the data has been recorded on the SD memory card.
[Event]
The event type will be displayed.
• ALM: Log by “Alarm”
• MN/SC: Log by “Manual/Schedule”
Browse
[Start] button
The selected image will be downloaded onto the PC.
Before downloading images, designate the destination directory in advance. (®page 78)
The message window will be displayed to ask if it is OK to start download when the [Start] button is clicked.
Click the [OK] button.
Note
•
•
•
•
•
•
*1
When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.
Video data is saved in files of approx. 2 MB or 20 MB depending on the settings. When the file size of
video data is more than the configured value, multiple files will be downloaded.
It is possible to play back video data saved on the PC using such applications as QuickTime Player or
Windows Media® Player*1. However, we are not liable for performance relating to these applications.
Depending on the status of the SD memory card, QuickTime Player, or Windows Media Player, video
data may not be able to be played back.
When “On” is selected for “Audio recording”, audio is recorded. If audio is recorded, it can be played
back with video by downloading the video data.
When downloading data, the operation buttons on the “Playback” window cannot be operated.
The supported operating systems are Windows 8.1, Windows 8 and Windows 7 only.
Operating Instructions
45
8 About the network security
8 About the network security
8.1 Equipped security functions
The following security functions are featured in this camera.
Access restrictions by the host authentication and the user authentication
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user
authentication to “On”. (®page 156, page 157)
Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
(®page 169)
Access encryption by the HTTPS function
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS
function. (®page 174)
IMPORTANT
•
•
•
Design and enhance security countermeasures to prevent leakage of information such as image data,
authentication information (user name and password), alarm E-mail information, FTP server
information, DDNS server information, etc. Perform the countermeasure such as access restriction
(using the user authentication) or access encryption (using the HTTPS function).
After the camera is accessed by the administrator, make sure to close all the browsers for added
security.
Change the administrator password periodically for added security.
Note
•
46
When user authentication (authentication error) has failed 8 times within 30 seconds using the same
IP address (PC), access to the camera will be denied for a while.
Operating Instructions
9 Display the setup menu from a PC
9 Display the setup menu from a PC
The settings of the camera can be configured on the setup menu.
IMPORTANT
•
The setup menu is only operable by users whose access level is “1. Administrator”. Refer to
page 156 for information on how to configure the access level.
9.1 How to display the setup menu
1. Display the “Live” page. (®page 7)
2. Click the [Setup] button on the “Live” page.
→ The window with the user name and password entry fields will be displayed.
3. Click the [OK] button after entering the user name and the password.
The default user name and password are as follows.
User name: admin
Password: 12345
Operating Instructions
47
9 Display the setup menu from a PC
→ The setup menu will be displayed. Refer to page 51 for further information about this menu.
48
Operating Instructions
9 Display the setup menu from a PC
9.2 How to operate the setup menu
A
B
Menu buttons
Setup page
1. Click the desired button in the frame on the left of the window to display the respective setup menu.
When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click
the desired tab to display and configure the setting items relating to the name of the tab.
2. Complete each setting item displayed in the frame on the right of the window.
3. After completing each setting item, click the [Set] button to apply them.
IMPORTANT
•
When there are two or more [Set] and [Execute] buttons on the page, click the button respective to the
edited setting item.
<Example>
A
B
C
D
Operating Instructions
49
9 Display the setup menu from a PC
When completing the setting items in field A, click the [Set] button (B) below field (A).
The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.
In the same manner as above, click the [Set] button (D) below field C when completing the setting
items in field C.
50
Operating Instructions
9 Display the setup menu from a PC
9.3 About the setup menu window
A
M
B
C
D
E
F
N
G
H
I
J
K
L
[Setup] button
Displays the “Setup” page.
[Live] button
Displays the “Live” page.
[Basic] button
Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings
relating to the SD memory card can be configured on the “Basic” page. (®page 53)
[Image/Audio] button
Displays the “Image/Audio” page. The settings relating to image quality, image capture size, etc. of JPEG/
H.264 camera images can be configured on the “Image/Audio” page. (®page 84)
[Multi-screen] button
Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen
can be registered on the “Multi-screen” page. (®page 132)
[Alarm] button
Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action
at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured
on the “Alarm” page. (®page 134)
[Advanced func.] button
Displays the “Advanced func.” page. The setting relating to the XML notification, destinations of information
about the auto track and the settings relating to the auto track can be configured on the “Advanced
func.” page. (®page 154)
[User mng.] button
Displays the “User mng.” page. The settings relating to authentications and restrictions for users and PCs
accessing the camera can be configured on the “User mng.” page. (®page 156)
[Server] button
Displays the “Server” page. The settings relating to the E-mail server, the FTP server and the NTP server
to which the camera accesses can be configured on the “Server” page. (®page 161)
Operating Instructions
51
9 Display the setup menu from a PC
[Network] button
Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS),
SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission
can be configured on the “Network” page. (®page 166)
[Schedule] button
Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to
receive alarm input or to allow to activate the VMD detection function. (®page 200)
[Maintenance] button
Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of
settings can be carried out on the “Maintenance” page. (®page 203)
Camera title
The title of the camera whose settings are currently being configured will be displayed.
Setup page
Pages of each setup menu will be displayed. There are tabs for some setup menus.
52
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10 Configure the basic settings of the camera
[Basic]
The basic settings such as camera title, time and date, SD memory card and the logs can be configured on
the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the
[Log] tab.
10.1 Configure the basic settings [Basic]
Click the [Basic] tab on the “Basic” page. (®page 47, page 49)
The settings such as the camera title, time and date, etc. can be configured on this page.
[Camera title]
Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will
be displayed in the camera title field.
• Available number of characters: 0 - 20 characters
• Unavailable characters: " &
• Default: Varies as follows depending on the model in use.
WV-SW598A SW598A /WV-SC588A SC588A /WV-SW397B SW397B /WV-SC387A SC387A
Operating Instructions
53
10 Configure the basic settings of the camera [Basic]
[Date/time]
Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.
• Available range: Jan/01/2010 00:00:00 - Dec/31/2035 23:59:59
IMPORTANT
•
Use an NTP server when the more accurate time & date setting is required for the system operation.
(®page 163)
[Time display format]
Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when
entering the current time and date for “Date/time”. To hide time and date, select “Off”.
• Default: 24h
[Date/time display format]
Select a date/time display format. When “2013/04/01 13:10:00” is set for “Date/time” after selecting “24h” for
“Date/time display format”, time & date will be respectively displayed as follows.
• DD/MM/YYYY: 01/04/2013 13:10:00
• MM/DD/YYYY: 04/01/2013 13:10:00
• DD/Mmm/YYYY: 01/Apr/2013 13:10:00
• YYYY/MM/DD: 2013/04/01 13:10:00
• Mmm/DD/YYYY: Apr/01/2013 13:10:00
• Default: Mmm/DD/YYYY
[NTP]
When “NTP >>” is clicked, the [NTP] tab of the “Server” page will be displayed. (®page 163)
[Time zone]
Select a time zone corresponding to the location where the camera is in use.
• Default: (GMT +09:00) Osaka, Sapporo, Tokyo
[Summer time (daylight saving)]
Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if
the summer time (daylight saving time) is applied in the location where the camera is in use.
• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.
• Out: Does not apply summer time.
• Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time &
date” (month, week, day of the week, and time).
• Default: Out
[Start time & date] [End time & date]
When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the
end time (month, week, day of the week, and time).
[Camera title on screen]
Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected,
the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected
for “OSD”.
• Default: Off
[Camera title on screen (0-9, A-Z)]
Enter a character string to be displayed on the image.
• Available number of characters: 0 - 20 characters
54
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
•
Available characters: 0-9, A-Z and the following marks.
!"#$%&'()*+,-./:;=?
Default: None (blank)
[OSD] - [Position]
Select the position where the time and date and a character string to be displayed on the image of the “Live”
page.
• Upper left: The information will be displayed at the upper left corner of the main area on the “Live” page.
• Lower left: The information will be displayed at the lower left corner of the main area on the “Live” page.
• Upper right: The information will be displayed at the upper right corner of the main area on the “Live” page.
• Lower right: The information will be displayed at the lower right corner of the main area on the “Live” page.
• Default: Upper left
[OSD] - [Character size]
Select the size of the entered character string to be displayed at the selected OSD position in the screen of
the “Live” page.
• Large: The character size will become large size.
• Middle: The character size will become standard size.
• Small: The character size will become small size.
• Default: Middle
[Brightness status display]
Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the
“Live” page when adjusting brightness.
• Default: On
[Indicator]
Determine whether or not to use the following indicators.
– Link indicator
– Access indicator
– Live indicator
• On: All the indicators will light in accordance with the status.
• On(Access): Only the live indicator will light when images are viewed.
• Off: All the indicators will light off.
• Default: On
Note
•
•
•
Link indicator (orange): This indicator will light when communication with the connected device is
available.
Access indicator (green): This indicator will light when accessing a network.
Live indicator (Red/Orange/Green): The live indicator will light or blink as follows depending on the
camera status.
Operation status
When the power is turned on
Indicator status
Before the network
connection is established
Lights orange ® Lights off ® Blinks
orange ® Lights orange
When the network
connection is established
Lights orange ® Lights off ® Blinks
orange ® Blinks green ® Lights
green
During standby or connection (Cable is not connected.)
Lights orange
Operating Instructions
55
10 Configure the basic settings of the camera [Basic]
Operation status
Indicator status
During standby or connection (Cable is connected.)
Lights green
During the upgrade process
Blinks orange
During the initialization
Lights orange ® Lights off ® Blinks
orange ® Lights orange
Port forwarding error caused by the UPnP function
Blinks orange (in 2 seconds
intervals (on for 1 second / off for 1
second))
Trouble happening on the camera
Blinks red
Failure in writing data on the SDHC/SD memory card
Lights red
[Alarm status update mode]
Select an interval of the camera status notification from the following.
When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD
saving status indicator will be displayed to notify of the camera status.
• Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.
• Real time: Provide notification of the camera status when the status has changed.
• Default: Real time
Note
•
•
Depending on the network environment, notification may not be provided in real time.
When multiple cameras are using the same “Alarm status reception port”, even if “Real time” is selected
for “Alarm status update mode”, status notification is not provided in real time. In this case, change the
“Alarm status reception port” settings.
[Alarm status reception port]
When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change
notification is to be sent.
• Available port number: 1 - 65535
• Default: 31004
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Automatic installation]
Determine whether or not to install the viewer software from this camera.
• On: Installs the viewer software from the camera automatically.
• Off: The viewer software cannot be installed from the camera.
• Default: On
IMPORTANT
•
•
It is impossible to display images and to receive/transmit audio between the camera and the PC when
the viewer software “Network Camera View 4S” is not installed on the PC.
The number of the viewer software installations can be checked on the [Upgrade] tab of the
“Maintenance” page. (®page 203)
[Language]
Select the language to initially display when the camera is accessed from the following.
Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian
56
Operating Instructions
10 Configure the basic settings of the camera [Basic]
•
Auto: The language used by the browser is automatically selected. If the language used by the browser
is not supported by the camera, English is selected.
• Default: Auto
The language displayed on the “Live” page can also be changed. (®page 9)
[Monitor out]
Set the monitor output method.
NTSC/PAL
Default: NTSC
10.2 Configure the Internet settings [Internet]
Click the [Internet] tab of the “Basic” page. (®page 47, page 49)
The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the
Internet can be configured on this page.
[UPnP (Auto port forwarding)]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
• Default: Off
Note
•
•
•
•
Due to auto port forwarding, the port number may sometimes be changed. When the number is
changed, it is necessary to change the port numbers registered in the PC and recorders, etc.
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that “Enable” is displayed for “Status” of “UPnP”. (®page 205)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in
23 Troubleshooting.
When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under
“UPnP” on the [Network] tab of the “Network” page also changes to the same setting.
[Area]
Select the region where the camera is installed. If the camera is used outside of Japan, select “Global”. If the
camera is used in Japan, select “Japan”.
Japan/Global
Operating Instructions
57
10 Configure the basic settings of the camera [Basic]
[Service]
Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”.
By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com”
will be displayed in a newly opened window.
Follow the on-screen instructions to register with “Viewnetcam.com”.
Refer to page 191 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information.
• Default: Off
Note
•
When the “DDNS” setting is changed, the “DDNS” setting on the [DDNS] tab of the “Network” page
also changes to the same setting.
[Recommended network setting for internet]
The recommended settings for connecting to the Internet are performed here.
By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.
Click the [OK] button after checking the settings to change the settings to the displayed values.
– [JPEG/H.264] tab on the “Image/Audio” page
[JPEG]
[Image capture size]:
SC588A
VGA/640x360 SW598A
SW397B
SC387A
VGA/640x360/800x600
[H.264(1)]/[H.264(2)]
[Internet mode (over HTTP)]: On
[Transmission priority]: Best effort
[Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(1)]
[Image capture size]:
SC588A
VGA/640x360 SW598A
SC387A
VGA/640x360/800x600 SW397B
[H.264(2)]
[Image capture size]: QVGA/320x180
– [Network] tab on the “Network” page
[Common]
[Max RTP packet size]: Limited(1280byte)
[HTTP max segment size(MSS)]: Limited(1280byte)
58
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10.3 Configure the settings relating to the SD
memory card [SD memory card]
Click the [SD memory card] tab on the “Basic” page. (®page 47, page 49)
The settings relating to the SD memory card can be configured on this page.
Operating Instructions
59
10 Configure the basic settings of the camera [Basic]
60
Operating Instructions
10 Configure the basic settings of the camera [Basic]
SD memory card
[SD memory card]
Select “Use” or “Not use” to determine whether or not to use the SD memory card.
• Default: Use
IMPORTANT
•
•
•
•
•
•
•
•
•
Select “Not use” when operating without an SD memory card.
Before removing the SD memory card from the camera, it is necessary to select “Not use” first. The
recorded data may be corrupted if the SD memory card is removed when “Use” is selected.
When an SD memory card is inserted when “Use” is selected, data will be saved in accordance with
the setting of “Save trigger”.
After inserting the SD memory card, it is necessary to select “Use” to use the SD memory card.
When playing or downloading images saved on the SD memory card, it is necessary to select “On” for
“Save logs” on the [Log] tab (®page 78) in advance.
When the image refresh interval is short, notification/recording timing or interval may become incorrect.
Notification/recording may also not be performed correctly as configured when multiple users are
receiving images. In this case, set the refresh interval longer.
There are limited times to overwrite on an SD memory card. When having a high frequency of
overwriting, the lifetime of the SD memory card may become shorter.
A lifetime of an SD memory card should be influenced by the number of the image files stored and log
savings on the SD memory card. Selecting “H.264(1)” or “H.264(2)” for “Recording format” can reduce
the number of files that can be stored on the SD memory card.
If the data writing speed goes down after data is repeatedly written on an SD memory card, we
recommend replacing the SD memory card.
[Recording format]
Select “JPEG”/“H.264(1)”/“H.264(2)” for the video encoding format of image data to be recorded on the SD
memory card.
• JPEG: Records still image data.
• H.264(1): Records video data (H.264(1)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(1)” on the [JPEG/H.264] tab of the “Image/Audio” page.
• H.264(2): Records video data (H.264(2)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(2)” on the [JPEG/H.264] tab of the “Image/Audio” page.
• Default: JPEG
Note
•
•
•
•
•
When recording the same data as the “Live” pages, it is recommended that the same settings be
configured for both the “Live” pages and “Recording format”. When recording data other than the
“Live” pages (for example, to reduce the data volume by lowering the image quality and image
resolution), select image data other than the “Live” page from “Recording format”, and configure the
settings for recording video data.
When “H.264(1)” is selected, the settings for “H.264(1)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(1) & recording”.
When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(2) & recording”.
When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG”
for “Recording format”.
When the setting of “Recording format” is changed between “JPEG” and “H.264(1)” or “H.264(2)”,
format the SD memory card. (®page 66)
Due to the difference in file formats, the indication of remaining capacity of the SD memory card differs
between the cases when “JPEG” is selected and when “H.264(1)” or “H.264(2)” is selected for
“Recording format”.
Operating Instructions
61
10 Configure the basic settings of the camera [Basic]
•
•
•
•
•
•
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the following settings in “H.264
recording”; Image capture size, Frame rate, Control time period, Max bit rate, Image quality, and
Refresh interval will be read from the settings in “H.264(1)” or “H.264(2)”.
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the settings of the following functions
may be corrected.
– When “Best effort” is selected for “Transmission priority”, “Frame rate” is set.
– When “High” or “Middle” is selected for “Burst tolerance level”, “Low” is set.
– When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.
– When “3072kbps”, “4096kbps”, “6144kbps”, “8192kbps”, “10240kbps”, “12288kbps” or
“14336kbps” is selected for “Max bit rate”, “2048kbps” is set.
When the selection for “Recording format” is changed to “H.264(1)” or “H.264(2)”, the setting of “Save
logs” (the [Log] tab on the “Basic” page ®page 78) is changed together.
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, alarm images are saved in
accordance with the settings of “Pre alarm” and “Post alarm (recording) duration” on the [Alarm] tab of
the “Alarm” page.
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the name of the saved file will be
given automatically.
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the number of users that can access
the camera may be reduced.
Common
[Remaining capacity notification]
When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification
of the remaining capacity of the SD memory card, select a level to be notified at from the following.
50%/ 20%/ 10%/ 5%/ 2%
• Default: 50%
Note
•
Notification will be provided each time the remaining capacity of the SD memory card reached the
values above.
For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%,
5% and 2% when “50%” is selected. Notification may not always be made at the very moment when
the remaining capacity of the SD memory card has reached each value.
[Save trigger]
Select a trigger to save images on the SD memory card from the following.
• FTP error: Saves images when images have failed to transmit to the FTP server by the FTP periodic image
transmission function. Available only for JPEG images.
• Alarm input: Saves images at an alarm occurrence.
• Manual: Saves images manually.
• Schedule: Saves images in accordance with the settings for “Schedule” (®page 200). Available only for
H.264 images.
• Default: FTP error
Note
•
•
•
•
62
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, “FTP error” is unavailable.
Select “FTP error” when images are to be transmitted to the FTP server at an alarm occurrence.
When “Manual” or “Schedule” is selected when “H.264(1)” or “H.264(2)” is selected for “Recording
format”, even if “Save logs” (®page 78) of “Alarm” is set to “On”, detected alarm logs are not recorded
in the log list.
When “JPEG” is selected for “Recording format”, “Schedule” is unavailable.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
[Overwrite]
Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes
insufficient.
This setting is available only when “Manual” or “Schedule” is selected for “Save trigger”.
• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest
image is the first to be overwritten.)
• Off: Stops saving images on the SD memory card when the SD memory card becomes full.
• Default: Off
Note
•
The overwrite setting will be as follows according to the “Save trigger” setting.
• FTP error: Will not be overwritten.
• Alarm input: Will be overwritten.
• Manual, Schedule: Can be determined by selecting “On” or “Off” for “Overwrite”.
JPEG recording
This setting is available only when “JPEG” is selected for “Recording format” of the SD memory card.
[File name]
Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.
• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
• Available number of characters: 1 - 8 characters
• Unavailable characters: " & * / : ; < > ? \ |
Note
•
•
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the name of the saved file will be
given automatically.
When “FTP error” is selected for “Save trigger”, the file name entered for “File name” on the [FTP img.
trans.] tab of the “Network” page will be used for the file name of the image saved on the SD memory
card.
[Image saving interval/Number of images to be saved(Pre alarm)] - [Image saving interval]
When “Alarm input” is selected for “Save trigger”, select a pre alarm interval (frame rate) of saving images on
the SD memory card from the following.
0.1fps/0.2fps/0.33fps/0.5fps/1fps
• Default: 1fps
Note
SW598A
•
SC588A
When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “1fps”
cannot be selected.
[Image saving interval/Number of images to be saved(Pre alarm)] - [Number of images to be
saved]
Select a number of pre alarm images to be saved on the SD memory card from the following.
Off/1pic/2pics/3pics/4pics/5pics
• Default: Off
Note
SW598A
SC588A
Operating Instructions
63
10 Configure the basic settings of the camera [Basic]
•
When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “4pics” and
“5pics” cannot be selected.
[Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval]
When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images
on the SD memory card from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
• Default: 1fps
Note
SW598A
•
SC588A
When “1920x1080” is selected for the image capture size of the JPEG images to be saved, “1fps”
cannot be selected.
[Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be
saved]
Select a number of alarm images to be saved on the SD memory card from the following.
10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics
• Default: 100pics
Note
•
•
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, “Pre alarm” and “Post alarm” can be
set on “H.264 recording” of [Alarm] tab.
“Number of images to be saved” can be configured only when “Alarm input” is selected for “Save
trigger”.
[Image capture size]
When “Manual” is selected for “Save trigger” and “JPEG” is selected for “Recording format”, select the image
capture size of the images to be saved on the SD memory card from the following.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
1920x1080/640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960/VGA/QVGA
SW397B
SC387A
When “16:9” is selected for “Aspect ratio”
1280x720/640x360/320x180
When “4:3 (VGA)” is selected for “Aspect ratio”
1280x960/VGA/QVGA
When “4:3 (800x600)” is selected for “Aspect ratio”
1280x960/800x600/QVGA
• Default: 640x360
Note
•
•
•
64
When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size
selected on the [FTP img. trans.] tab of the “Network” page.
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, select the image capture size for “H.
264 recording” - “Image capture size” on the [SD memory card] tab.
When “Alarm input” is selected for “Save trigger”, images will be saved with the image capture size
selected on the [Alarm] tab of the “Alarm” page.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
H.264 recording
This setting is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory
card.
When the [Set] button is clicked after selecting “H.264(1)” or “H.264(2)” in “Recording format”, “H.264
recording” is displayed on the lower part of the screen.
[Image capture size]
Select the image capture size from the following.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
– H.264(1): 1920x1080/640x360/320x180
– H.264(2): 640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720*1/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960*1/VGA/QVGA
SW397B
SC387A
When “16:9” is selected for “Aspect ratio”
1280x720/640x360/320x180
When “4:3 (VGA)” is selected for “Aspect ratio”
1280x960/VGA/QVGA
When “4:3 (800x600)” is selected for “Aspect ratio”
1280x960/800x600/QVGA
[Recording priority]
From the following, select a recording priority for H.264 images to be recorded.
• Constant bit rate: H.264 images will be recorded with the bit rate selected for “Max bit rate”.
• Frame rate: H.264 images will be recorded with the frame rate selected for “Frame rate*”.
• Advanced VBR: H.264 images will be recorded with the frame rate selected for “Frame rate*”. Images are
recorded so that the average transmission rate during the period specified for “Control time period”
becomes the bit rate selected for “Max bit rate”.
• Default: Frame rate
[Frame rate*]
Select the frame rate for images to be recorded from the following.
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*
• Default: 30fps*
Note
•
•
When “Frame rate” or “Advanced VBR” is selected for “Recording priority”, this setting is available.
“Frame rate*” is restricted by “Max bit rate”. For this reason, the frame rate may be lower than the
specified value when any value marked with an asterisk (*) is selected.
[Control time period]
Select the time period that the bit rate of images to be recorded will be controlled for from the following. Images
are recorded so that the average bit rate during the selected period becomes the bit rate selected for “Max bit
rate”.
1h/6h/24h/1week
Default: 24h
Note
•
This setting is only available when “Advanced VBR” is selected for “Recording priority”.
Operating Instructions
65
10 Configure the basic settings of the camera [Basic]
[Max bit rate]
Select the bit rate for images to be recorded from the following.
64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 1536kbps/ 2048kbps
• Default:
– H.264(1): 2048kbps
– H.264(2): 1536kbps
[Image quality]
Select the quality for H.264 images to be recorded from the following.
Low(Motion priority)/ Normal/ Fine(Image quality priority)
• Default: Normal
Note
•
When “Constant bit rate” is selected for “Recording priority”, this setting is available.
[Refresh interval]
Select an interval (I-frame interval; 0.2 - 1 second) to refresh the H.264 images to be recorded from the
following.
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s
• Default: 1s
[Maximum file size]
Select the maximum file size for recorded H.264 files (MP4 format).
2MB/20MB
Default: 20MB
[Audio recording]
Select whether or not to save audio data at the same time as recording H.264 images.
• On: Saves audio data.
• Off: Does not save audio data.
Default: Off
Note
•
•
•
•
•
The audio data format used when recording audio is AAC.
“Audio recording” is only available when “20MB” is selected for “Maximum file size”.
“Audio recording” is only available when “Mic input” or “Interactive(Full-duplex)” is selected for “Audio
transmission/reception” on the [Audio] tab of the “Image/Audio” page. (®page 129)
Even if audio is recorded with images, only the images are played when data is played on the
“Playback” page. Recorded audio must be downloaded in order to be played back. (®page 44)
The volume used when saving audio data can be changed in “Mic input volume (Camera to PC)” on
the [Audio] tab of the “Image/Audio” page. (®page 129)
SD memory card information
[Remaining capacity]
Total capacity and remaining capacity of the SD memory card will be displayed.
Depending on the status of the SD memory card, the size indications will differ as follows.
Indication
--------KB/--------KB
66
Operating Instructions
Description
No SD memory card is inserted. Failed to obtain available capacity
due to error, etc.
10 Configure the basic settings of the camera [Basic]
Indication
********KB/********KB
Description
The SD memory card is unformatted, or locked, etc.
Note
•
When “Off” is selected for “Overwrite” and the available size of the SD memory card has reached “0
KB”, images will not be saved on the SD memory card. When the notification function is on, a notification
E-mail will be sent to the registered addresses when the SD memory card becomes full.
(®page 149, page 151)
[Format]
To format the SD memory card, click the [Execute] button.
IMPORTANT
•
•
•
•
•
•
•
•
•
•
Before formatting the SD memory card, it is necessary to select “Use” for “SD memory card” on the
[SD memory card] tab of the “Basic” page (®page 59) and “Off” for “FTP periodic image
transmission” on the [FTP img. trans.] tab of the “Network” page (®page 195).
Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory
card that has not been formatted on the [SD memory card] tab, the following functions may not work
correctly.
– Save/obtain images that failed to transmit to the FTP server using the FTP periodic image
transmission function
– Save/obtain alarm images
– Save/obtain images saved manually
– Save/obtain images in accordance with the schedule settings
– Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs
– Save/obtain images recorded using the SD memory recording function of Panasonic network disk
recorder
– Play/download images on the SD memory card
When an SD memory card is formatted while another user is in operation, the operation will be
canceled.
It is impossible to access the SD memory card during the process of formatting.
All data saved on the SD memory card will be deleted when the SD memory card is formatted.
Do not turn off the power of the camera during the process of formatting.
When the setting of “Recording format” has been changed, it is recommended to format the SD memory
card.
After formatting the SD memory card, available size may be smaller than the total size since the default
directory is automatically created in the SD memory card.
Recommended SD memory card (SD Speed Class 4 or higher)
Manufactured by Panasonic (option)
– SDXC memory card: 64 GB
– SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB
– SD memory card: 2 GB (except miniSD card and microSD card)
Use an SD memory card formatted compliant with the SD memory card standard at the default.
Operating Instructions
67
10 Configure the basic settings of the camera [Basic]
SD memory card images
[Access img.]
Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 69 for information
on how to access images.
*1
68
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, the image capture size that can be selected depends on the image
capture size selected for “H.264(1)” or “H.264(2)” in the [JPEG/H.264] tab of the “Image/Audio” page. (®page 88)
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10.4 Access copy images saved on the SD memory
card onto the PC [SD memory card images]
Click the [SD memory card] tab on the “Basic” page. (®page 47, page 49)
The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary
in advance to select “Allow” for “FTP access to camera” on the [Network] tab of the “Network” page.
(®page 166)
IMPORTANT
•
•
It may sometimes be impossible to operate when another user is accessing images on the SD memory
card. In this case, retry later.
Depending on the settings of a proxy server or a firewall, images may not be obtained via a network.
In this case, refer to the network administrator.
1. Click the [Execute] button of “Access img.”.
→ The user authentication window will be displayed.
2. Click the [OK] button after entering the user name and password of the camera administrator.
→ The folder in which images are to be saved will be displayed.
Note
•
When the FTP server of the camera is logged to access images, the SD memory card is assigned to
Drive B.
Images are saved in different directories according to “Save trigger”.
Move to the directory corresponding to the desired images and copy them.
Refer to page 231 for further information about the directory structure.
Operating Instructions
69
10 Configure the basic settings of the camera [Basic]
Possible number of JPEG images that can be saved on the SD memory card
(as indications)
IMPORTANT
•
The numbers on the following table are just indications. They are not actual numbers of images that
can be saved on the SD memory card. Numbers will differ according to photographic subject to be
saved.
Note
•
All values are approximate.
Image capture size: 1920x1080
Capacity of SD
memory card
SC588A
Image quality
0 Super fine
1 Fine
2
3
4
64 GB
89,600
115,200
147,200
160,000
192,000
32 GB
44,800
57,600
73,600
80,000
96,000
16 GB
22,400
28,800
36,800
40,000
48,000
8 GB
11,200
14,400
18,400
20,000
24,000
4 GB
5,600
7,200
9,200
10,000
12,000
2 GB
2,800
3,600
4,600
5,000
6,000
Capacity of SD
memory card
70
SW598A
Image quality
5 Normal
6
7
8
9 Low
64 GB
268,800
345,600
416,000
448,000
480,000
32 GB
134,400
172,800
208,000
224,000
240,000
16 GB
67,200
86,400
104,000
112,000
120,000
8 GB
33,600
43,200
52,000
56,000
60,000
4 GB
16,800
21,600
26,000
28,000
30,000
2 GB
8,400
10,800
13,000
14,000
15,000
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Image capture size: 1280x960
Capacity of SD
memory card
Image quality
0 Super fine
1 Fine
2
3
4
64 GB
128,000
160,000
192,000
224,000
256,000
32 GB
64,000
80,000
96,000
112,000
128,000
16 GB
32,000
40,000
48,000
56,000
64,000
8 GB
16,000
20,000
24,000
28,000
32,000
4 GB
8,000
10,000
12,000
14,000
16,000
2 GB
4,000
5,000
6,000
7,000
8,000
Capacity of SD
memory card
Image quality
5 Normal
6
7
8
9 Low
64 GB
320,000
448,000
512,000
576,000
640,000
32 GB
160,000
224,000
256,000
288,000
320,000
16 GB
80,000
112,000
128,000
144,000
160,000
8 GB
40,000
56,000
64,000
72,000
80,000
4 GB
20,000
28,000
32,000
36,000
40,000
2 GB
10,000
14,000
16,000
18,000
20,000
Operating Instructions
71
10 Configure the basic settings of the camera [Basic]
Image capture size: 1280x720
Capacity of SD
memory card
0 Super fine
1 Fine
2
3
4
64 GB
135,600
204,800
256,000
281,600
332,800
32 GB
76,800
102,400
128,000
140,800
166,400
16 GB
38,400
51,200
64,000
70,400
83,200
8 GB
19,200
25,600
32,000
35,200
41,600
4 GB
9,600
12,800
16,000
17,600
20,800
2 GB
4,800
6,400
8,000
8,800
10,400
Capacity of SD
memory card
72
Image quality
Image quality
5 Normal
6
7
8
9 Low
64 GB
460,800
588,800
716,800
768,000
819,200
32 GB
230,400
294,400
358,400
384,000
409,600
16 GB
115,200
147,200
179,200
192,000
204,800
8 GB
57,600
73,600
89,600
96,000
102,400
4 GB
28,800
36,800
44,800
48,000
51,200
2 GB
14,400
18,400
22,400
24,000
25,600
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Image capture size: VGA
Capacity of SD
memory card
Image quality
0 Super fine
1 Fine
2
3
4
64 GB
320,000
448,000
512,000
576,000
640,000
32 GB
160,000
224,000
256,000
288,000
320,000
16 GB
80,000
112,000
128,000
144,000
160,000
8 GB
40,000
56,000
64,000
72,000
80,000
4 GB
20,000
28,000
32,000
36,000
40,000
2 GB
10,000
14,000
16,000
18,000
20,000
Capacity of SD
memory card
Image quality
5 Normal
6
7
8
9 Low
64 GB
704,000
832,000
896,000
960,000
1,024,000
32 GB
352,000
416,000
448,000
480,000
512,000
16 GB
176,000
208,000
224,000
240,000
256,000
8 GB
88,000
104,000
112,000
120,000
128,000
4 GB
44,000
52,000
56,000
60,000
64,000
2 GB
22,000
26,000
28,000
30,000
32,000
Operating Instructions
73
10 Configure the basic settings of the camera [Basic]
Image capture size: 640x360
Capacity of SD
memory card
0 Super fine
1 Fine
2
3
4
64 GB
384,000
563,200
665,600
716,800
819,200
32 GB
192,000
281,600
332,800
358,400
409,600
16 GB
96,000
140,800
166,400
179,200
204,800
8 GB
48,000
70,400
83,200
89,600
102,400
4 GB
24,000
35,200
41,600
44,800
51,200
2 GB
12,000
17,600
20,800
22,400
25,600
Capacity of SD
memory card
74
Image quality
Image quality
5 Normal
6
7
8
9 Low
64 GB
998,400
1,075,200
1,254,400
1,280,000
1,305,600
32 GB
499,200
537,600
627,200
640,000
652,800
16 GB
249,600
268,800
313,600
320,000
326,400
8 GB
124,800
134,400
156,800
160,000
163,200
4 GB
62,400
67,200
78,400
80,000
81,600
2 GB
31,200
33,600
39,200
40,000
40,800
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Image capture size: QVGA
Capacity of SD
memory card
Image quality
0 Super fine
1 Fine
2
3
4
64 GB
768,000
832,000
864,000
896,000
960,000
32 GB
384,000
416,000
432,000
448,000
480,000
16 GB
192,000
208,000
216,000
224,000
240,000
8 GB
96,000
104,000
108,000
112,000
120,000
4 GB
48,000
52,000
54,000
56,000
60,000
2 GB
24,000
26,000
27,000
28,000
30,000
Capacity of SD
memory card
Image quality
5 Normal
6
7
8
9 Low
64 GB
1,024,000
1,152,000
1,216,000
1,280,000
1,344,000
32 GB
512,000
576,000
608,000
640,000
672,000
16 GB
256,000
288,000
304,000
320,000
336,000
8 GB
128,000
144,000
152,000
160,000
168,000
4 GB
64,000
72,000
76,000
80,000
84,000
2 GB
32,000
36,000
38,000
40,000
42,000
Operating Instructions
75
10 Configure the basic settings of the camera [Basic]
Image capture size: 320x180
Capacity of SD
memory card
0 Super fine
1 Fine
2
3
4
64 GB
921,600
1,049,600
1,126,400
1,152,000
1,228,800
32 GB
460,800
524,800
563,200
576,000
614,400
16 GB
230,400
262,400
281,600
288,000
307,200
8 GB
115,200
131,200
140,800
144,000
153,600
4 GB
57,600
65,600
70,400
72,000
76,800
2 GB
28,800
32,800
35,200
36,000
38,400
Capacity of SD
memory card
76
Image quality
Image quality
5 Normal
6
7
8
9 Low
64 GB
1,459,200
1,510,400
1,587,200
1,689,600
1,715,200
32 GB
729,600
755,200
793,600
844,800
857,600
16 GB
364,800
377,600
396,800
422,400
428,800
8 GB
182,400
188,800
198,400
211,200
214,400
4 GB
91,200
94,400
99,200
105,600
107,200
2 GB
45,600
47,200
49,600
52,800
53,600
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Image capture size: 800x600
Capacity of SD
memory card
SW397B
SC387A
Image quality
0 Super fine
1 Fine
2
3
4
64 GB
204,800
320,000
384,000
486,400
563,200
32 GB
102,400
160,000
192,000
243,200
281,600
16 GB
51,200
80,000
96,000
121,600
140,800
8 GB
25,600
40,000
48,000
60,800
70,400
4 GB
12,800
20,000
24,000
30,400
35,200
2 GB
6,400
10,000
12,000
15,200
17,600
Capacity of SD
memory card
Image quality
5 Normal
6
7
8
9 Low
64 GB
640,000
768,000
844,800
921,600
960,000
32 GB
320,000
384,000
422,400
460,800
480,000
16 GB
160,000
192,000
211,200
230,400
240,000
8 GB
80,000
96,000
105,600
115,200
120,000
4 GB
40,000
48,000
52,800
57,600
60,000
2 GB
20,000
24,000
26,400
28,800
30,000
Operating Instructions
77
10 Configure the basic settings of the camera [Basic]
10.5 Configure the settings relating to the logs [Log]
Click the [Log] tab on the “Basic” page. (®page 47, page 49)
The settings relating to the log list can be configured in this section.
Alarm
Settings for the alarm log list can be performed.
[Save logs]
Select “On” or “Off” to determine whether to save the alarm logs.
• On: Alarm logs will be saved.
• Off: Alarm logs will not be saved.
• Default: On
Note
•
•
When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending
on the setting of “Save trigger”.
When “H.264(1)” or “H.264(2)” is selected for “Recording format” and when “Alarm input” is selected
for “Save trigger”, only alarm logs will be saved.
[Name of the destination directory for downloaded images]
Enter the name of the destination directory to which images associated with the logs are to be downloaded.
For example, enter “C:\alarm” to designate the folder “alarm” under drive C.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the
underscore (_).
Manual/Schedule
Configure the settings relating to manual saving or schedule saving of the log list.
Select “On” or “Off” and designate the destination folder in the same manner as for “Alarm”.
• Default: On
78
Operating Instructions
10 Configure the basic settings of the camera [Basic]
Note
•
•
When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending
on the setting of “Save trigger”.
Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”.
FTP error
Perform the settings for the FTP error log list.
Select “On” or “Off” and designate the destination folder in the same manner as for “Alarm”.
• Default: On
IMPORTANT
•
When “Name w/o time&date” is selected for “File name” on the [FTP img. trans.] tab on the
“Network” page, FTP error log and associated images will not be saved. To save them, select “Name
w/time&date”. (®page 195)
Note
•
When “H.264(1)” or “H.264(2)” is selected for “Recording format”, “FTP error” is unavailable.
Operating Instructions
79
10 Configure the basic settings of the camera [Basic]
10.5.1 How the logs and images are saved depending on the
settings for “Alarm”
[Log] tab
[SD memory card] tab
Alarm: Save
logs
SD memory
card
On
Use
Logs and associated images
Save trigger
Alarm input
•
•
Other than
“Alarm input”
•
•
•
Not use
-
•
Off
Use
Not use
Logs: Up to 5,000 logs will be kept. When more than
5,000 logs are filed, the older logs will be overwritten by
the newer logs. If “JPEG” is set for “Recording format”
when more than 5,000 logs are filed, images associated
with the old logs are deleted. If “H.264(1)” or “H.264
(2)” is set for “Recording format” when more than 5,000
logs are filed, the oldest images are overwritten,
regardless of their association with the logs.
Images: Will be saved. When the remaining capacity of
the SD memory card becomes insufficient, the older
images will be overwritten by the newer images.
Logs: Up to 5,000 logs will be kept. When more than
5,000 logs are filed, the older logs will be overwritten by
the newer logs.
Images: Will not be saved.
Logs: Up to 1,000 logs will be kept. When more than
1,000 logs are filed, the older logs will be overwritten by
the newer logs. In this case, the oldest log is the first to
be overwritten. When the power of the camera is turned
off, logs will be deleted.
Images: Will not be saved.
Alarm input
•
•
Logs: Will not be saved.
Images: Will be saved. When the remaining capacity of
the SD memory card becomes insufficient, the older
images will be overwritten by the newer images.
*To display images on the SD memory card, it is
necessary to copy them onto the PC first. (®page 69)
Other than
“Alarm input”
•
•
Logs: Will not be saved.
Images: Will not be saved.
•
•
Logs: Will not be saved.
Images: Will not be saved.
-
Note
•
80
If “H.264(1)” or “H.264(2)” is selected for “Recording format”, and “Alarm input” is selected for “Save
trigger”, “On” will be set for “Alarm” - “Save logs” on the [Log] tab. In this case, “Off” will be set for
“Manual/Schedule” - “Save logs” on the [Log] tab.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10.5.2 How the logs and images are saved depending on the
settings for “Manual/Schedule”
[Log] tab
Manual/
Schedule:
Save logs
On
[SD memory card] tab
SD memory
card
Use
Logs and associated images
Save trigger
Manual/
Schedule
Overwrite
•
On
•
•
Off
Other than
“Manual/
Schedule”
Not use
-
-
-
Logs: Up to 5,000 logs will be kept. When
more than 5,000 logs are filed, the older
logs will be overwritten by the newer logs.
If “JPEG” is set for “Recording format”
when more than 5,000 logs are filed,
images associated with the old logs are
deleted. If “H.264(1)” or “H.264(2)” is set
for “Recording format” when more than
5,000 logs are filed, the oldest images are
overwritten, regardless of their association
with the logs.
Images: Will be saved. When the
remaining capacity of the SD memory card
becomes insufficient, the older images will
be overwritten by the newer images.
•
Logs: Up to 5,000 logs will be kept. When
more than 5,000 logs are filed, no log will
be filed newly anymore. Even when
available capacity of the SD memory card
ran out and it is not enough to save
images, logs will be kept on being filed until
it reaches 5,000 logs.
Images: Will be saved. When available
capacity of the SD memory card ran out,
saving of images will become impossible.
Even when available capacity of the SD
memory card is enough, images
associated with logs will be kept on being
saved until number of filed logs reaches
5,000.
•
•
Logs: Will not be saved.
Images: Will not be saved.
•
•
Logs: Will not be saved.
Images: Will not be saved.
Operating Instructions
81
10 Configure the basic settings of the camera [Basic]
[Log] tab
Manual/
Schedule:
Save logs
Off
[SD memory card] tab
SD memory
card
Use
Logs and associated images
Save trigger
Manual/
Schedule
Other than
“Manual/
Schedule”
Not use
-
Overwrite
On
•
•
Logs: Will not be saved.
Images: Will be saved. When the
remaining capacity of the SD memory card
becomes insufficient, the older images will
be overwritten by the newer images.
*To display images on the SD memory
card, it is necessary to copy them onto the
PC first. (®page 69)
Off
•
•
Logs: Will not be saved.
Images: Will be saved. When available
capacity of the SD memory card ran out,
saving of images will become impossible.
*To display images on the SD memory
card, it is necessary to copy them onto the
PC first. (®page 69)
•
•
Logs: Will not be saved.
Images: Will not be saved.
•
•
Logs: Will not be saved.
Images: Will not be saved.
-
-
Note
•
82
If “H.264(1)” or “H.264(2)” is selected for “Recording format”, and “Manual” or “Schedule” is selected
for “Save trigger”, “On” will be set for “Manual/Schedule” - “Save logs” on the [Log] tab. In this case,
“Off” will be set for “Alarm” - “Save logs” on the [Log] tab.
Operating Instructions
10 Configure the basic settings of the camera [Basic]
10.5.3 How the logs and images are saved depending on the
settings for “FTP error”
[Log] tab
FTP error:
Save logs
On
[SD memory card] tab
SD memory
card
Use
Not use
Off
Use
Not use
Logs and associated images
Save trigger
FTP error
•
•
Logs: Up to 5,000 logs will be kept. When more than
5,000 logs are filed, no log will be filed newly anymore.
Even when available capacity of the SD memory card
ran out and it is not enough to save images, logs will be
kept on being filed until it reaches 5,000 logs.
Images: Will be saved. When available capacity of the
SD memory card ran out, saving of images will become
impossible. Even when available capacity of the SD
memory card is enough, images associated with logs
will be kept on being saved until number of filed logs
reaches 5,000.
Other than “FTP
error”
•
•
Logs: Will not be saved.
Images: Will not be saved.
-
•
•
Logs: Will not be saved.
Images: Will not be saved.
FTP error
•
•
Logs: Will not be saved.
Images: Will be saved. When available capacity of the
SD memory card ran out, saving of images will become
impossible.
*To display images on the SD memory card, it is
necessary to copy them onto the PC first. (®page 69)
Other than “FTP
error”
•
•
Logs: Will not be saved.
Images: Will not be saved.
-
•
•
Logs: Will not be saved.
Images: Will not be saved.
Note
•
FTP error logs are only saved when “JPEG” is selected for “Recording format”.
Operating Instructions
83
11 Configure the settings relating to images and audio [Image/Audio]
11 Configure the settings relating to images and
audio [Image/Audio]
The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be
configured on this page.
The “Image/Audio” page has the [JPEG/H.264] tab, the [Cam. Function] tab, the [Image/Position] tab, and the
[Audio] tab.
11.1 Configure the settings relating to the image
capture mode [JPEG/H.264] (SW598A/SW598APJ/
SC588A)
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49)
[Image capture mode]
Select an image capture mode from the following.
2 mega pixel [16:9]/1.3 mega pixel [16:9]/1.3 mega pixel [4:3]
• Default: 2 mega pixel [16:9]
IMPORTANT
•
The positions of areas may move out of alignment if the “Image capture mode” setting is changed when
the mask area setting (®page 107) is configured. Therefore we recommend that you configure the
mask area setting after configuring the “Image capture mode”.
Note
•
When “On” is selected for “VIQS” and the setting value for the aspect ratio is changed from “4:3” to
“16:9”, make sure that the VIQS setting value does not exceed the maximum designated range.
11.2 Configure the settings related to the aspect ratio
(SW397B/SC387A)
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49)
84
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Aspect ratio]
Configure the aspect ratio. When the aspect ratio is 4:3, configure it to use either VGA or 800x600 as “VGA”
and “800x600” cannot be used at the same time.
4:3 (VGA)/4:3 (800x600)/16:9
• Default: 16:9
IMPORTANT
•
The positions of areas may move out of alignment if the “Aspect ratio” setting is changed when the
mask area setting (®page 107) is configured. Therefore we recommend that you configure the mask
area setting after configuring the “Aspect ratio”.
Note
•
When “On” is selected for “VIQS” and the setting value for the aspect ratio is changed from “4:3” to
“16:9”, make sure that the VIQS setting value does not exceed the maximum designated range.
Operating Instructions
85
11 Configure the settings relating to images and audio [Image/Audio]
11.3 Configure the settings relating to JPEG images
[JPEG/H.264]
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49)
JPEG
Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this
section. Refer to page 88 for further information about the settings relating to H.264 images.
“Live” page (Initial display)
Configure the settings relating to the JPEG images displayed on the “Live” page.
[Refresh interval (JPEG)*]
Select an interval to refresh the displayed JPEG image from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*
• Default: 5fps
Note
•
•
•
When “On” is selected for “H.264 transmission”, the refresh interval may be longer than the set value
when any value with an asterisk (*) on the right is selected.
Depending on factors such as the network environment, the resolution, the image quality, or the number
of computers concurrently accessing the camera, the transmission interval may be longer than the set
value.
If images are not delivered in the specified transmission interval, you can make the images be delivered
closer to the specified interval by lowering the resolution or image quality.
[Image capture size]
Select the image capture size to display the JPEG image on the “Live” page for the first time.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
1920x1080/640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960/VGA/QVGA
SW397B
86
SC387A
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
When “16:9” is selected for “Aspect ratio”
1280x720/640x360/320x180
When “4:3 (VGA)” is selected for “Aspect ratio”
1280x960/VGA/QVGA
When “4:3 (800x600)” is selected for “Aspect ratio”
1280x960/800x600/QVGA
• Default:
– 1920x1080 SW598A SC588A
– 1280x720 SW397B SC387A
[Image quality]
Select the image quality of JPEG images displayed initially on the “Live” page.
• Default: Quality1
[Image quality setting]
Select two types of image quality of JPEG images for each image capture size.
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default:
– Quality1: 5 Normal
– Quality2: 8
The setting for “Quality1” is activated for FTP periodic image transmission, file attachment to E-mails, and SD
memory recording of JPEG images.
Operating Instructions
87
11 Configure the settings relating to images and audio [Image/Audio]
11.4 Configure the settings relating to H.264 images
[JPEG/H.264]
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 47, page 49)
88
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image
quality”, etc. in this section. Refer to page 86 for the settings relating to JPEG images.
Operating Instructions
89
11 Configure the settings relating to images and audio [Image/Audio]
H.264(1)/H.264(2)
[H.264 transmission]
Select “On” or “Off” to determine whether or not to transmit H.264 images.
• On: Transmits H.264 images.
• Off: Does not transmit H.264 images.
• Default: On
Note
•
•
•
When “On” is selected for “H.264 transmission” in “H.264(1)” or “H.264(2)”, displaying of H.264 images
or JPEG images on the “Live” page will become available.
When “On” is selected for “H.264 transmission” in “H.264(1)” and “H.264(2)”, H.264 images are
viewable using other devices with each setting.
When “On” is selected for “H.264 transmission” in “H.264(1)” or “H.264(2)”, the transmission interval
of JPEG images may sometimes become longer.
[Internet mode (over HTTP)]
Select “On” when transmitting H.264 images via the Internet. It is possible to transmit H.264 images without
changing the broadband router settings configured for JPEG image transmission.
• On: H.264 images and audio will be transmitted using the HTTP port. Refer to page 169 for further
information about the HTTP port number settings.
• Off: H.264 images and audio will be transmitted using the UDP port.
• Default: Off
Note
•
•
•
•
When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”.
When “On” is selected, it may take time to start displaying H.264 images.
When “On” is selected, H.264 images may not be displayed depending on the number of the concurrent
access user and audio data availability, etc.
When “On” is selected, only IPv4 access is available.
[Image capture size]
Select the image capture size from the following.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
H.264(1): 1920x1080/640x360/320x180
H.264(2): 640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720*1/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960*1/VGA/QVGA
SW397B
SC387A
When “16:9” is selected for “Aspect ratio”
1280x720/640x360/320x180
When “4:3 (VGA)” is selected for “Aspect ratio”
1280x960/VGA/QVGA
When “4:3 (800x600)” is selected for “Aspect ratio”
1280x960/800x600/QVGA
• Default:
SW598A
SC588A
– H.264(1): 1920x1080
– H.264(2): 640x360
90
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
SW397B
SC387A
– H.264(1): 1280x720
– H.264(2): 640x360
[Transmission priority]
Select a transmission priority for H.264 images from the following.
• Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per
client) *”.
• Frame rate: H.264 images will be transmitted with the frame rate selected for “Frame rate*”.
• Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate
varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”.
• Advanced VBR: H.264 images will be transmitted with the frame rate selected for “Frame rate*”. Images
are transmitted so that the average transmission rate during the period specified for “Control time
period” becomes the bit rate selected for “Max bit rate (per client)*”.
• Default: Frame rate
Note
•
When “Frame rate” or “Advanced VBR” is selected for “Transmission priority”, number of users who
can access the camera may be limited more (may become less than 10).
[Frame rate*]
Select a frame rate for H.264 images from the following.
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*
• Default: 30fps*
Note
•
•
When “Frame rate” or “Advanced VBR” is selected for “Transmission priority”, this setting is available.
“Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower
than the specified value when any value marked with an asterisk (*) is selected.
[Burst tolerance level]
Select how much the bit rate can exceed “Max bit rate (per client)*” by from the following.
High/Middle/Low
Default: Low
Note
•
•
This setting is only available when “Advanced VBR” is selected for “Transmission priority”.
Depending on the H.264 bit rate used, the burst bit rate may only change by a maximum of about x4
for “High”, x2.5 for “Middle”, and x1.5 for “Low”.
[Control time period]
Select the time period that the bit rate will be controlled for from the following. Images are transmitted so that
the average transmission rate during the selected period becomes the bit rate selected for “Max bit rate (per
client)*”.
1h/6h/24h/1week
Default: 24h
Note
•
This setting is only available when “Advanced VBR” is selected for “Transmission priority”.
Operating Instructions
91
11 Configure the settings relating to images and audio [Image/Audio]
[Max bit rate (per client)*]
Select an H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission
priority”, set the maximum and minimum bit rates.
64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/
4096kbps */ 6144kbps */ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*
• Default:
– H.264(1): 4096kbps*
– H.264(2): 1536kbps*
* The range of bit rates that can be configured for H.264 bit rates differs depending on the “Image capture
size”.
• QVGA, VGA, 320x180, and 640x360: 64kbps - 4096kbps *
• 800x600: 128kbps* - 4096kbps* SW397B SC387A
• 1280x960 and 1280x720: 256kbps* - 8192kbps *
• 1920x1080: 512kbps* - 14336kbps* SW598A SC588A
Note
•
•
When “14336kbps” is selected, the number of users who can access H.264 images will be limited to
“1”. (Only a single user can access H.264 images.)
The H.264 bit rate is restricted by “Bandwidth control(bit rate)” on the [Network] tab on the “Network”
page (®page 166). For this reason, the bit rate may be lower than the value when any value with an
asterisk (*) on the right is selected.
[Image quality]
Select the image quality of H.264 images from the following.
Low(Motion priority)/ Normal/ Fine(Image quality priority)
• Default: Normal
Note
•
When “Constant bit rate” or “Best effort” is selected for “Transmission priority”, this setting is available.
[Refresh interval]
Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images.
If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264
to diminish image distortions. However, the refresh interval may be longer than the set value.
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s
• Default: 1s
[Transmission type]
Select the transmission type of H.264 images from the following.
• Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)”
and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the
camera. When it is unnecessary to fix the port number for H.264 image transmission such as when using
in a particular LAN environment, it is recommended to select “Unicast port (AUTO)”.
• Unicast port (MANUAL): Up to 14 users can access a single camera concurrently. It is necessary to select
“Unicast port1(Image)” and “Unicast port2(Audio)” manually to transmit images and audio from the camera.
It is possible to fix the port number of the router used for H.264 image transmission via the Internet by
setting “Unicast port (MANUAL)” (®page 166). Refer to the operating instructions of the router in use.
• Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field
of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting H.264 images with
multicast. Refer to page 7 for further information about the maximum concurrent access number.
• Default: Unicast port (AUTO)
92
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Unicast port1(Image)]*2
Enter the unicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– H.264(1): 32004
– H.264(2): 32014
[Unicast port2(Audio)]*2
Enter the unicast port number (used to transmit audio from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– H.264(1): 33004
– H.264(2): 33014
[Multicast address]*3
Enter the multicast IP address. Images and audio will be transmitted to the designated IP address.
• Available IPv4 address: 224.0.0.0 - 239.255.255.255
• Available IPv6 address: Multicast address starting with “FF”
• Default:
– H.264(1): 239.192.0.20
– H.264(2): 239.192.0.21
Note
•
Enter a multicast IP address after checking available multicast addresses.
[Multicast port]*3
Enter the multicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default: 37004
Note
•
When audio is transmitted from the unit, the port number to be used will be the multicast port number
plus “1000”.
[Multicast TTL/HOPLimit]*3
Enter a value for “Multicast TTL/HOPLimit”.
• Available value: 1-254
• Default: 16
IMPORTANT
•
•
When transmitting an H.264 image via a network, the transmitted image sometimes may not be
displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network
administrator.
When two or more network interface cards are installed on the PC in use, the network interface
card(s) not used for receiving images should be invalidated when displaying images using the multicast
port.
[Smoother live video display on the browser (buffering)]
Perform settings to display camera images on the viewer software.
• On: Images are temporarily stored on the computer and are displayed smoother.
• Off: Images are displayed in real-time and are not stored on the computer.
• Default: Off
Operating Instructions
93
11 Configure the settings relating to images and audio [Image/Audio]
[Initial display stream on the browser]
Configure what type of images are initially displayed on the “Live” page.
H.264: Initially displays H.264 images on the “Live” page.
JPEG: Initially displays JPEG images on the “Live” page.
Default: H.264
Note
•
*1
*2
*3
94
Even when “H.264” is selected, if “Off” is selected for “H.264 transmission”, only JPEG images are
displayed.
It is not possible to configure this setting for both H.264(1) and H.264(2) simultaneously.
It is necessary to designate the unicast port number when “Unicast port (MANUAL)” is selected for “Transmission type”.
It is necessary to designate the multicast IP address when “Multicast” is selected for “Transmission type”.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.5 Configure the settings relating to the camera
operations [Cam. Function]
Click the [Cam. Function] tab on the “Image/Audio” page. (®page 47, page 49)
Configure the settings relating to camera operations.
[Home position]
A preset position (®page 110) can be set as the home position.
When a preset position is set as the home position, “H” will be displayed next to the preset position number.
• Default: Off
Note
•
To move the camera to the home position when the power of the camera is turned on, select “Home
position” for “Self return”.
[Self return]
When the time set for “Self return time” has passed after manual operations of the camera, the camera will
automatically be in the selected mode.
• Off: Self return is not performed.
• Home position: When the set time has passed, the camera will move to the home position automatically.
• Auto track: When the set time has passed, the camera will move to the home position and will start the
advanced auto track function. The camera will repeat this action (moving to the home position and starting
the auto track function) afterward.
• Auto pan: When the set time has passed, the camera will start the auto pan function.
• Preset sequence: When the set time has passed, the camera will start the sequence display.
• Patrol: When the set time has passed, the camera will start the patrol.
• Default: Off
Operating Instructions
95
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
•
This function is also useful to automatically set the camera in a specific mode when the power of the
camera is turned on.
The self return function works even when the setup menu is displayed.
[Self return time]
Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual
operations) from the following.
10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min
• Default: 1min
[Image hold]
Select “On” or “Off” to determine whether or not to hold the still image on the screen (that is displayed at the
last moment before the camera started to move to a preset position) until the camera has moved to the preset
position.
• On: A still image will be held on the screen until the camera has moved to the preset position.
• Off: Images from the camera will be displayed even when the camera is moving to the preset position.
• Default: Off
[Upside-down]
Select “On” or “Off” to determine whether or not to turn the image upside-down.
• On: The image is turned upside-down.
• Off: The image is not turned upside-down.
• Default: Off
IMPORTANT
•
Only use the upside-down function to check the image before installing the camera. Set this function
to “Off” after installing the camera.
[HD Extra optical zoom]
SW397B
SC387A
Select the HD extra optical zoom setting from the following.
• On (Max X45): Images can be zoomed in on with the optical zoom (1x - 30x) and the HD extra optical
zoom (higher zoom factors, up to 45x).
• Off (Max X30): Does not use the HD extra optical zoom.
• Default: On (Max X45)
About HD extra optical zoom
Among approx. 2.07 megapixel image capture area of the MOS image sensor, the central part of approx. 0.92
megapixels is extracted for shooting. That enables the shooting with a higher zooming effect. When the image
capture size of 1280x720 or less is applied, the zoom factor can be adjusted up to 45x.
[Extra optical zoom]
SW598A
SC588A
Select the extra optical zoom setting from the following.
• On (Max X90): Images can be zoomed in on with the optical zoom (1x - 30x) and the extra optical zoom
(higher zoom factors, up to 90x).
• Off (Max X30): Does not use the extra optical zoom.
• Default: On (Max X90)
About extra optical zoom
Among approx. 2.07 megapixel image capture area of the MOS image sensor, the central part of approx. 0.23
megapixels is extracted for shooting. That enables the shooting with a higher zooming effect. When the image
capture size of 640x360 or less is applied, the zoom factor can be adjusted up to 90x.
96
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
[Digital zoom]
Select the digital zoom setting from the following.
• On (Max X1080): Images can be zoomed in on with the optical zoom (1x - 30x), extra optical zoom (up to
90x) and the electronic zoom (higher zoom factors, up to 1080x).
• Off: Does not use the digital zoom.
• Default: Off
Note
•
•
When “On (Max X1080)” is selected, digital zooming will stop when the zoom factor has reached 90x.
When the zoom factor is 90x or more, the setting of the preset positions will become unavailable.
[Number of Privacy zone]
Select the number of privacy zones that can be configured from the following.
• 8: Up to 8 privacy zones can be configured.
• 32: Up to 32 privacy zones can be configured.
• Default: 8
Note
•
A maximum of 8 privacy zones can be displayed on 1 screen simultaneously.
[Privacy zone]
Select a display type of the privacy zone from the following.
• Gray: The privacy zones will be displayed in gray.
• Mosaic: The privacy zones will be displayed with a mosaic effect.
• Off: Does not display the privacy zones.
• Default: Gray
[Camera position display]
When operating the camera manually, you can select what information to display in the image from the
following.
• Off: Information is not displayed in the image.
• Pan-Tilt degree/Zoom ratio display: The Pan degree/Tilt degree/Zoom ratio display is displayed.
• Direction display: Direction display is displayed.
• Default: Pan-Tilt degree/Zoom ratio display
Note
•
•
•
When “Pan-Tilt degree/Zoom ratio display” is selected, the Pan-Tilt degree/Zoom ratio display is
displayed in the position specified in “OSD” on the [Basic] tab. (®page 55)
When “Direction display” is selected, the direction display is displayed in the position specified in
“OSD” on the [Basic] tab. (®page 55)
When “Direction display” is selected, configure the direction of north in “North point setting” of “Direction
setting”. (®page 123)
[Operation mode display]
When the camera is operating automatically, the operation mode is displayed.
• On: Displays the operation mode.
• Off: Does not display the operation mode.
• Default: Off
Display
Operation mode
The camera is initializing.
INITIAL
Operating Instructions
97
11 Configure the settings relating to images and audio [Image/Audio]
Operation mode
Display
The camera is auto panning.
AUTO PAN
The camera is waiting to start
auto tracking.
AUTO TRACK WAITING
The camera is auto tracking.
AUTO TRACKING
The camera is patrolling.
PATROL
The camera is moving through
the preset sequences.
PRESET SEQ
[Tilt Angle]
Select the maximum degree for tilting from the following. (Level = 0°)
SW598A
SW397B :
10°/ 5°/ 3°/ 0°/ –3°/ –5°/ –10°/ –15°
SC588A
SC387A :
10°/ 5°/ 3°/ 0°/ –3°/ –5°/ –10°/ –15°/ –20°/ –25°
Default: 0°
Note
:
If “0°”, “–3°”, “–5°”, “–10°”, or “–15°” is selected, when the camera reaches horizontal or further, the
area of the image blocked by the camera housing increases. The blocked area can be approximately
halved by selecting “–15°” for “Tilt Angle”.
SW598A
•
SW397B
[Focus Distance]
When shooting a subject through glass or when an object other than the subject is close to the camera when
shooting, it may be difficult to focus on the subject. In this case, the minimum focus distance can be limited.
• Unlimited: Does not limit the minimum focus distance.
• Limited(around 1.5m): The minimum focus distance is limited so that objects within about 1.5 m (4.9 ft)
of the camera are not focused on.
• Default: Unlimited
[Double image reduction]
SW598A
SW397B
When shooting subjects horizontally, the light coming into the lens can be limited in order to make images
clearer.
• On: Limits the light coming into the lens.
• Off: Does not limit the light coming into the lens.
• Default: On
98
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.6 Configure the settings relating to images and
the preset positions [Image/Position]
Click the [Image/Position] tab on the “Image/Audio” page. (®page 47, page 49)
When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a
newly opened window. The detailed settings can be configured while monitoring images displayed on the
[Image/Position] tab.
The settings relating to image adjust, preset positions, auto pan, patrol, auto tracking, direction, privacy zone,
and VIQS can be configured in this section.
[Image adjust]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to image quality.
The setup menu will be displayed in a newly opened window. (®page 100)
[Preset position]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the preset
positions. The setup menu will be displayed in a newly opened window. (®page 110)
[Auto pan]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the auto pan
function. The setup menu will be displayed in a newly opened window. (®page 113)
[Patrol]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the patrol
function. The setup menu will be displayed in a newly opened window. (®page 115)
[Auto track]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the auto track
function. The setup menu will be displayed in a newly opened window. (®page 117)
Operating Instructions
99
11 Configure the settings relating to images and audio [Image/Audio]
[Direction]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the direction
setting function. The setup menu will be displayed in a newly opened window (®page 123). The [Setup>>]
button is only available when [Camera position display] is set to [Direction display].
[Privacy zone]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy
zone. The setup menu will be displayed. (®page 124)
[VIQS]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS.
(®page 126)
VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to
enhance the image quality of specified areas in images.
11.6.1 Configure the settings relating to image quality (“Image
adjust” setup menu)
Click the [Setup>>] button of “Image adjust” on the [Image/Position] tab of the “Image/Audio” page.
(®page 99)
100
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
The settings relating to image quality can be configured with the setup menu displayed in a newly displayed
window. When the values are changed, the changed values will be applied to the currently displayed image
on the [Image/Position] tab.
Operating Instructions
101
11 Configure the settings relating to images and audio [Image/Audio]
[Super Dynamic(SD)]
Select “On” or “Off” to determine whether or not to activate the super dynamic function.
Refer to the description “Super Dynamic function” about the super dynamic function.
• On: The super dynamic function will work.
• Off: The super dynamic function will not work.
• Default: Off
Note
•
•
When the following are observed depending on the light condition, select “Off” for “Super
Dynamic(SD)”.
– When flickering appears or the color changes on the screen
– When noise appears in the brighter area on the screen
When “Outdoor scene” or “Indoor scene” is selected for “Light control mode”, this setting is available.
Super Dynamic function
When there is wide variation between the illumination of light and dark areas of the location being monitored,
the camera adjusts the lens iris in accordance with the brighter areas. This causes loss of detail in darker areas.
Conversely, adjusting the lens brightness for the darker areas causes the brighter areas to become washed
out.
Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image
that is set up for a clear view of the darker areas, creating a final image that preserves overall detail.
A
B
A. Subject in the dark
area is hard to notice...
B. Subject in the bright
area is washed out...
C. Creates a clearer
image by digitally
combining images
C
[Face SD]
With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and
Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier
to see.
Select “On” or “Off” to determine whether or not to interact with the Super Dynamic function.
• On: The interactive control with face detection will work.
102
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
•
•
Off: The interactive control with face detection will not work.
Default: Off
Note
•
When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is
unavailable.
[Adaptive black stretch]
Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness
compensation function can make darker parts of images brighter by digital image processing.
• On: Activates the darkness compensation function.
• Off: Deactivates the darkness compensation function.
• Default: Off
IMPORTANT
•
When “On” is selected for “Adaptive black stretch”, noise in the darker parts may be increased, and
parts around borders between the darker parts and the brighter parts may become darker/brighter than
the other darker/brighter parts.
[Back light compensation (BLC)]
Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When
“On” is selected for “Super Dynamic(SD)”, this setting is unavailable.
The back light compensation function can compensate back light by setting mask areas on brighter parts of
images.
• On: Mask areas will be set automatically.
• Off: Mask areas will not be set automatically. It is necessary to set them manually.
• Default: Off
[Mask area]
When “Off” is selected for “Super Dynamic(SD)” and “Back light compensation (BLC)”, it is possible to
compensate for backlight by masking brighter areas.
Refer to page 107 for information on how to set the mask area.
[Light control mode]
Select the light control mode from the following.
• Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled
together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor,
etc., select this parameter. Be aware that flicker may occur when a subject is under fluorescent lighting.
• Indoor scene (50 Hz) / Indoor scene (60 Hz): The shutter speed will automatically be adjusted to prevent
flicker caused by fluorescent light. Select 50 Hz or 60 Hz corresponding to the location where the camera
is in use.
• Fix shutter: The selected value will be set as the fixed shutter speed.
1/30 Fix, 3/100 Fix, 3/120 Fix, 2/100 Fix, 2/120 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000 Fix,
1/2000 Fix, 1/4000 Fix, 1/10000 Fix
• Default: Outdoor scene
Note
•
•
•
When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object
with less blur.
When a faster shutter speed is selected, the sensitivity will become lower.
When “On” is selected for “Super Dynamic(SD)”, “Fix shutter” is not available. To configure “Fix
shutter”, set “Super Dynamic(SD)” to “Off”.
Operating Instructions
103
11 Configure the settings relating to images and audio [Image/Audio]
•
When “Fix shutter” is selected, overexposure may occur in bright conditions (when there is 60,000 lx
or more). In this case, increasing the shutter speed can reduce overexposure.
[AGC]
Select a method of gain adjustment from the following.
• On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be
automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of gain
level.
• Off: Images will be captured with the fixed gain level.
• Default: On(High)
[Auto slow shutter]
The electronic sensitivity enhancement (sensitivity up) can be carried out by adjusting the storage time of the
sensor.
The following are available for the recording duration.
Off(1/30s), Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s
• Default: Off(1/30s)
IMPORTANT
•
When “On” is selected for “Auto slow shutter”, frame rate may become lower. Noise or white dots
(blemishes) may sometimes appear.
Note
•
•
When “Max.16/30s” is selected, for example, sensitivity will automatically be increased up to x16.
When “Off” is selected for “AGC”, this setting is unavailable.
[Day & Night(IR)]
Select switching between the color mode and the black & white mode from the following.
• Off: The color mode is selected.
• On: The black & white mode is selected.
• Auto1(Normal): The camera automatically switches between the color mode and the black & white mode
in accordance with picture brightness (luminance). The black & white mode will automatically be selected
when the lighting condition becomes darker, while the color mode will automatically be selected when it
becomes brighter.
• Auto2(IR Light): Suitable when using near-infrared light source at night.
• Auto3(Super Chrome Compensation(SCC)): Suitable to keep the color mode even under darker light
condition. The color mode will be carried on by the Super Chrome Compensation (SCC) function even
under illumination that is lower than Auto1(Normal).
• Default: Auto1(Normal)
Note
•
•
The operating sound might be heard when changing to black-and-white mode, however it does not
indicate any malfunction.
Since the color compensation technology is used for Auto3(Super Chrome Compensation(SCC)),
some colors may look different from the actual objects depending on the light condition.
[Level]
Select the threshold illuminance level (brightness) to switch between the color mode and the black & white
mode.
The descriptions about the following threshold illuminance levels are given when “Off” is selected for “Super
Dynamic(SD)”.
When “Day & Night(IR)” is set to “Auto1(Normal)” or “Auto2(IR Light)”
104
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
– High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 6 lx or less.
– Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 2 lx or less.
When “Day & Night(IR)” is set to “Auto3(Super Chrome Compensation(SCC))”
– High: Carries on the color mode by activating the super chroma compensation function when the ambient
brightness (illuminance) of the camera is approx. 6 lx or less.
When the color temperature of the object becomes approx. 3,500 K or lower, the color mode will be
switched to the black & white mode.
– Low: Carries on the color mode by activating the super chroma compensation function when the ambient
brightness (illuminance) of the camera is approx. 2 lx or less.
When the color temperature of the object becomes approx. 3,500 K or lower, the color mode will be
switched to the black & white mode.
• Default: High
[Dwell time]
Select a wait time for switching between the color mode and the black & white mode from the following.
2s/ 10s/ 30s/ 1min
• Default: 10s
[White balance]
Select a method of white balance adjustment from the following.
White color can be adjusted by “Red gain” and “Blue gain”.
• ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color
temperature of the light source and adjust the white balance automatically. Operating color temperature
range is approx. 2,700 K to 6,000 K.
• ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust
the white balance automatically under a sodium lamp. Operating color temperature range is approx. 2,000
K to 6,000 K.
• AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where
a light source is stable. Operating color temperature range is approx. 2,000 K to 10,000 K.
• Default: ATW1
Note
•
•
Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”.
– When shooting a subject whose major part is a thick color
– When shooting blue sky or sun at sunset
– When shooting a subject whose luminance is too low
When “AWC” is selected, click the [Set] button.
[Red gain]
Adjust the red color of images.
When the cursor is moved in the “+” direction, the red color will become thicker. When the cursor is moved in
the “-” direction, the red color will be thinner. Click the [Reset] button to reset the setting to the default.
• Default: 128
[Blue gain]
Adjust the blue color of images.
When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved
in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the setting to the default.
• Default: 128
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
[DNR]
The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select
an effect level “High” or “Low” for the digital noise reduction.
• High: High DNR, increases afterimage
• Low: Low DNR, reduces afterimage
• Default: High
[Stabilizer]
Select “On” or “Off” to determine whether or not to activate the image stabilizer.
• Default: Off
IMPORTANT
•
•
•
If “On” is selected for the image stabilizer, the view angle will become narrower and the resolution
becomes lower. When “On” is selected, check the view angle and resolution at camera installation.
The image stabilizer function may not work for the following photographic subjects:
– Dark subject
– Less contrast subject (e.g. white wall)
– Short cycled image shaking such as mechanical vibration
– Large amplitude image shaking
Image stabilization may not be effective in the following case.
– When a parameter other than “Off(1/30s)” is selected for “Auto slow shutter”
If “On” is selected for the image stabilizer, depending on the subject being viewed, images may shake
slightly due to false detections even when the subject is still.
[Chroma gain level]
Adjusts the chroma level (color density).
When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the
“-” direction, the colors will be thinner. Click the [Reset] button to reset the setting to the default.
• Default: 128
[Aperture level]
Adjust the aperture level (outline compensation).
Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is
moved in the “-” direction. Click the [Reset] button to reset the setting to the default.
• Default: 15
[Pedestal level]
Adjust the black level of images by moving the cursor.
When the cursor is moved to the “+” direction, images will become brighter. When the cursor is moved to the
“-” direction, images will be darker. Click the [Reset] button to reset the setting to the default.
• Default: 128
[Fog compensation]
Select “On” or “Off” to determine whether or not to activate the fog compensation function. When “On” is
selected for “Super Dynamic(SD)” or “Adaptive black stretch”, this setting is not available.
The fog compensation function can make dim images that have been affected by fog or other conditions clearer
using digital image processing.
• On: Activates the fog compensation function.
• Off: Stops the fog compensation function.
• Default: Off
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11 Configure the settings relating to images and audio [Image/Audio]
[Level]
Adjust the fog compensation level.
The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when
the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting.
Default: 64
[Close] button
Click this button to quit the “Image adjust” setup menu.
11.6.2 Set mask areas
When “Off” is selected for “Super Dynamic(SD)” and “Back light compensation (BLC)”, it is possible to
compensate for backlight by masking brighter areas.
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
1. Display the “Image adjust” setup menu. (®page 99)
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Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
2. Click the [Start] button of “Mask area”.
→ Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8).
3. Click the divided areas to be masked.
→ The clicked areas will be masked and will become white. To cancel masking, click the area again.
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
4. Click the [End] button after completing masking areas.
→ The borders on the image displayed on the [Image/Position] tab will disappear.
IMPORTANT
•
•
The mask area may move out of alignment when the JPEG/H.264 “Image capture mode” or “Aspect
ratio” setting is changed. Make sure to check the setting after changing the “Image capture mode”
setting.
The mask area may move out of alignment when “Extra optical zoom” is configured. Make sure to
check the setting after changing the “Extra optical zoom” setting.
Note
•
When the [Reset] button is clicked, masking for all the masked areas will be canceled.
11.6.3 Configure the settings relating to the preset positions
(“Preset position” setup menu)
Click the [Setup>>] button of “Preset position” on the [Image/Position] tab of the “Image/Audio” page
(®page 99).
It is possible to register, edit and delete the preset positions on this page.
When the focus, brightness, zoom factor are adjusted, the adjustment will be applied immediately to the
currently displayed image on the [Image/Position] tab.
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11 Configure the settings relating to images and audio [Image/Audio]
IMPORTANT
•
•
When the zoom factor is 90x or more, the setting of the preset positions will become unavailable.
Preset position can be set to a maximum of 256 positions.
Note
•
Depending on the environment (such as when the temperature is below 5° C (41 °F), for example), the
moving speed of the camera to the preset position may become slower.
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
Position No
[Preset ID]
Select “On” or “Off” to determine whether to enable or disable the preset ID display. This function can be applied
to each preset position.
• On: Displays the preset ID.
• Off: Does not display the preset ID.
• Default: Off
IMPORTANT
•
When “Preset ID (0-9,A-Z)” or “Preset ID” is configured, it is necessary to click the [Set] button to apply
them.
Note
•
When “On” is selected, the entered preset ID will be displayed at the position selected for “OSD” on
the [Basic] tab of the “Basic” page. (®page 55)
[Preset ID (0-9,A-Z)]
Enter the preset ID to be displayed on images. This function can be applied to each preset position.
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z and the following marks. ! " # $ % & ' ( ) * + - , . / ; : = ?
• Default: None (blank)
Note
•
The entered preset ID will be displayed next to the preset position number on the pull-down menu.
When “On” is selected for “Preset ID”, the preset ID will be displayed on images.
[Auto focus]
Select “Auto” or “Off” to determine whether to enable or disable the auto focus function after the camera has
moved to a preset position. This function can be applied to each preset position.
• Auto: The auto focus function will be activated after moving to a preset position.
• Off: Does not activate the auto focus function after moving to a preset position.
• Default: Off
Note
•
When the preset position is set to shoot the following objects, it is recommended to select “Off”, and
adjust the focus before registering the preset positions.
– An object whose contrast is low
– An object whose depth never changes
– An object with high luminance such as a spotlight
[Dwell time]
Select a dwell time (duration the camera stops for at each preset position) for the preset sequence operation.
5s/ 10s/ 20s/ 30s
• Default: 10s
[Super Dynamic]
Select “On” or “Off” to determine whether to turn on or off the Super Dynamic function. This function can be
applied to each preset position.
• On: The Super Dynamic function will work.
• Off: The Super Dynamic function will not work.
• Default: Off
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11 Configure the settings relating to images and audio [Image/Audio]
[Back light compensation (BLC)]
Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When
“On” is selected for “Super Dynamic”, this setting is unavailable. The back light compensation function can
compensate back light by setting mask areas on brighter parts of images.
• On: Mask areas will be set automatically.
• Off: Mask areas will not be set automatically. It is necessary to set them manually.
• Default: Off
[Mask area]
When “Off” is selected for “Super Dynamic” and “Back light compensation (BLC)”, it is possible to compensate
for backlight by masking brighter areas.
Refer to page 107 for descriptions of how to mask.
[Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons
Refer to page 9 for descriptions of how to operate these buttons/pad.
[Set] button
Registers the preset positions.
[Delete] button
Deletes the preset position specified by the position number.
[Close] button
Click this button to close the “Preset position” setup menu.
Register the preset positions
1. Select a preset position number.
→ The selected preset position number will be displayed in the “Position No” area.
2.
3.
4.
5.
6.
When the selected number has already been registered, the camera will move to the selected preset
position.
Move the camera to the desired direction.
To display the preset ID on the “Live” page, select “On” for “Preset ID” and enter the desired position title
to be displayed.
The settings for “Auto focus” and “Dwell time” can be configured for each position independently.
Click the [Set] button.
The settings for each item such as “Super Dynamic” can be configured for each position independently.
The settings for “Super Dynamic”, “Back light compensation (BLC)” and “Mask area” are updated
immediately.
Note
•
•
When registering the preset position, the camera direction may move slightly.
When an image that has been turned upside-down by the digital flip function is registered as the preset
position, it will be turned upside-down.
11.6.4 Configure the settings relating to the auto pan function
(“Auto pan” setup menu)
Click the [Setup>>] button of “Auto pan” on the [Image/Position] tab of the “Image/Audio” page (®page 99).
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
The settings relating to the auto pan function can be configured with the setup menu displayed in a newly
displayed window.
Position
[Left end position setup]
Move the camera to the desired point to be set as the left end position point of the auto panning using the
control pad/buttons and adjust the image using the [Zoom] buttons and the [Focus] buttons.
The zoom and focus settings are set together with the start point.
[Right end position setup]
Move the camera to the desired point to be set as the right end position point of the auto panning using the
control pad/buttons, and then click the [Set] button to register the position as the right end position.
Note
•
•
114
Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab.
Adjusted zoom and focus position for the auto pan function will be applied when the [Set] button is
clicked.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
Auto pan
[Dwell time]
Select a dwell time at the start point and the end point from the following.
5s/ 10s/ 20s/ 30s
• Default: 5s
[Speed]
Select a speed for the auto panning from the following.
1°/s, 2°/s, 3°/s, 4°/s, 5°/s, 7°/s, 10°/s, 13°/s, 18°/s, 24°/s
• Default: 13°/s
IMPORTANT
•
When “Dwell time” or “Speed” is edited, it is necessary to click the [Set] button to apply them.
Note
•
Even when the selected zoom factor is higher than 90x, the camera will start panning with 90x zoom
factor.
[Endless panning]
The operations for panning can be set to the following
Off: Pan between the left and right end position points.
On(Clockwise): Pans clockwise.
On(Counterclockwise): Pans counterclockwise.
Default: Off
[Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons and [Go] button
Refer to page 9 for descriptions of how to operate these buttons/pad.
[Close] button
Click this button to close the “Auto pan” setup menu.
11.6.5 Configure the settings relating to patrol (“Patrol” setup
menu)
Click the [Setup>>] button of “Patrol” on the [Image/Position] tab of the “Image/Audio” page (®page 99).
Here the information related to patrol is set.
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11 Configure the settings relating to images and audio [Image/Audio]
The Patrol function can be configured to learn pan, tilt, zoom, focus, and brightness settings and operations,
and then use these learned settings and operations to operate the camera.
Patrol setting
[Number of patrol pattern]
Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on the
pattern number.
• 1: 2 minutes of operations can be learned for Patrol 1.
• 2: 1 minute of operations can be learned for both Patrol 1 and Patrol 2.
• 4: 30 seconds of operations can be learned each for Patrol 1, Patrol 2, Patrol 3, and Patrol 4.
• Default: 1
Note
•
When the number of control patterns is changed, the learned patrol operations are deleted.
[Learn patrol pattern]
Click [ ] of “Patrol No.” and select a patrol number (1-4) from the pull-down menu. An asterisk (*) next to the
patrol number indicates that the patrol operation has already been learned for the patrol number.
With the patrol number selected, click the [Learn] button to start learning the camera operations. During
learning, “LEARNING (***S)” is displayed on the screen. “***S” is the length of possible learning time remaining.
Click the [Stop] button to stop learning and replaying camera operations. When the remaining time is zero
seconds (OS), operations are automatically stopped.
With the patrol number selected, click the [Confirm] button to replay the learned camera operations.
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11 Configure the settings relating to images and audio [Image/Audio]
Note
•
•
•
The following are the camera operations that can be learned.
– Start position operations
pan/tilt/zoom/focus position/brightness
– Camera operations
pan/tilt/zoom/focus position/brightness/moving the preset position
The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom
lenses, when images are zoomed up from the “Wide” side, they may become blurred. When learning
zoom operations, starting from the “Tele” side will reduce blurring.
The operational range of patrol is from horizontal to directly underneath the camera. Digital flip function
cannot be used.
[Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons and [Go] button
Refer to page 9 for descriptions of how to operate these buttons/pad.
[Close] button
Click this button to close the “Patrol” setup menu.
11.6.6 Configure the settings relating to auto track (“Auto track”
setup menu)
Click the [Setup>>] button of “Auto track” on the [Image/Position] tab of the “Image/Audio” page (®page 99).
Here the information related to the auto track setting is set.
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11 Configure the settings relating to images and audio [Image/Audio]
The Auto track function can be used to detect movement in a predetermined area and automatically track and
capture images of the subject detected in that area.
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11 Configure the settings relating to images and audio [Image/Audio]
Auto track setting
[Camera height]
Select the height that the camera is installed to from the following.
2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/
4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/
8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/
18.0m(60.0ft)/20.0m(66.5ft)/22.0m(73.5ft)/24.0m(80.0ft)/26.0m(86.5ft)/28.0m(93.5ft)/30.0m(100.0ft)
Default: 2.5m(8.5ft)
The “Camera height” setting is the tracking target’s and camera’s height (H1: 2.5m(8.5ft) - 30.0m(100.0ft)), not
H2.
Camera
H1
Within 2.5m(8.5ft) to
30.0m(100.0ft)
H2
Tracking
target
IMPORTANT
•
Enter the height for “Camera height” accurately. The detection and tracking capabilities are greatly
reduced if the height setting is incorrect.
[Auto track alarm]
Select an alarm to be used when auto tracking from the following.
Off: An alarm is not outputted.
On(Immediate): Alarms are continuously outputted during auto tracking. (Outputs are made at 5 second
intervals.)
On(After alarm wait time): Alarms are outputted only once when the auto tracking is continuously performed
for a set period.
On(In preset alarm area): While tacking, if the tracking target enters the set alarm area, an alarm is outputted
once. Refer to page 121 for information about alarm areas.
Default: Off
[Alarm wait time]
Select a setting time from the following when “Auto track alarm” is set to “On(After alarm wait time)”.
1s/10s/30s/1min/3min/5min
Default: 10s
[Auto track data in video stream]
From the following selections select whether or not to add auto track in the video stream.
Off: Auto track data is not added to images.
On: Auto track data is added to images, but an outline of the tracking target is not displayed on the “Live” page.
On with track video display: Auto track data is added to images and an outline of the tracking target is
displayed on the “Live” page.
Default: Off
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
Advanced setting
[Zoom with auto track]
Select the tracking zoom control from the following.
Off: Zoom control is not performed.
On: Zoom control is performed.
Default: On
[Object size]
Select an object size from the following.
Small(1/4 of the image): The tracking target is enlarged to about 1/4 the size (lengthwise) of the monitor
screen.
Middle(1/2 of the image): The tracking target is enlarged to about 1/2 the size (lengthwise) of the monitor
screen.
Large(3/4 of the image): The tracking target is enlarged to about 3/4 the size (lengthwise) of the monitor
screen.
Default: Small(1/4 of the image)
Note
•
•
The sizes described here are only a guide. Depending on the environment conditions and the tracking
conditions the displayed size may be different from the expected size.
Increasing the display size of the tracking target reduces the tracking capabilities.
[Sensitivity]
Select the tracking sensitivity from the following.
High/Middle/Low
Default: Middle
Note
•
Reducing the sensitivity can help reduce false detections such as when a tree is swaying, but it will
also reduce the tracking capabilities. On the other hand, increasing the sensitivity increases the tracking
capabilities but also increases false detections. Match the settings according to where the camera is
used.
[Auto track duration time]
Select the time that tracking will be forced to stop from after it started from the following.
Off(Unlimited)/10s/20s/30s/40s/50s/1min/2min/3min/5min/10min
Default: Off(Unlimited)
Note
•
The camera will stop in the position it is at when the auto track duration time expires. To return to auto
mode, set the self return, and after tracking is finished, the self return time is counted and the camera
returns to auto mode.
[Lost object search]
Select the operations to be performed when the tracking loses the target from the following.
Off: Tracking stops at the position that it lost the target.
On(w/o zoom-out): If the target is lost, tracking starts looking for new movement and if it finds movement it
continues auto tracking.
On(w/zoom-out): If the target is lost, the camera zooms out and tracking starts looking for new movement, if
it finds movement it continues auto tracking.
Default: On(w/zoom-out)
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11 Configure the settings relating to images and audio [Image/Audio]
Alarm area
[Area select]
Click [ ] of “Area No.” and select an area number (1-4) from the pull-down menu. An asterisk (*) next to the
area number indicates that the area has already been learned. When “On” (when there is an alarm area
intrusion) is selected with “Auto track alarm”, the alarm area will become active.
[Area No. notification]
When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be
displayed. (®page 151)
Note
•
The alarm area cannot be configured separately for each preset position. The configured alarm area
is active for all preset areas.
Detection mask area
[Area select]
Click [ ] of “Area No.” and select an area number (1-4) from the pull-down menu. An asterisk (*) next to the
area number indicates that the area has already been learned. By setting a mask for shooting areas (the screen)
that you do not want to detect movement in, false detections can be reduced.
Note
•
•
By setting a mask for shooting areas (the screen) that have objects that can cause false detections
such as swaying trees, roads (where cars pass through), or level surfaces (areas that cause light
reflection), false detections can be reduced.
Mask areas cannot be configured separately for each preset position. The specified area is active for
all the preset positions.
IMPORTANT
•
During auto tracking, if the tracking target enters the masked area, tracking will continue unchanged.
Note that the mask area will not be active in this situation.
[Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons and [Go] button
Refer to page 9 for descriptions of how to operate these buttons/pad.
[Close] button
Click this button to close the “Auto track” setup menu.
IMPORTANT
•
In the following situations, targets may not be able to be tracked, or false detections may occur.
– when there is little contrast between the subject and the background
– when the dome is dirty or wet
– when there are large changes to the lighting intensity
– when there are many moving objects other than the subject
– when there is a change to the axis of the camera’s lens
– when the subject moves directly underneath the camera
– when there is harsh flickering
– when there are reflections from light entering the dome due to reflections from a window or road,
or from a backlight
– when the target is hidden behind a utility pole or other objects
– when the subject passes by other moving objects
Operating Instructions
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11 Configure the settings relating to images and audio [Image/Audio]
– when the target moves too fast or too slow
– when the camera is shaking
•
•
In no event shall we be liable to any consequential inconvenience, or loss or damage, arising out of
the settings or results of the Auto tracking system.
We recommend that you use this setting under the following setting conditions to improve the detection
accuracy.
– set the size of the tracking target to over 1/5 of the monitoring screen (lengthwise)
– set the tilt angle within 20°-55° (®page 98)
Procedure to setup auto track cooperation
If 2 or more cameras that support the auto track function are used, tracking of targets can be coordinated
between cameras. (Auto track cooperation setting)
For example, the procedure for getting Camera 2 (IP address: 192.168.0.12) to take over auto tracking from
Camera 1 (192.168.0.11) when the tracking target enters into alarm area No.1 during auto tracking as shown
below, is explained here.
Camera 1
Camera 2
IP address: 192.168.0.11
IP address: 192.168.0.12
[2] Panasonic alarm protocol notification is sent
[3] Camera 2 moves to
[1] During auto tracking,
Camera 1 checks for targets
in alarm area No. 1
the set preset position
and starts auto tracking
Alarm area No. 1
1. Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation.
Display the “Auto track setting” page.
With “Auto track alarm” select “On(In preset alarm area)” and click the [Set] button.
Select 1 from the “Area No.” pull-down menu of “Area select” in “Alarm area”.
While monitoring images, perform the pan/tilt/zoom, and then set the alarm area.
Click the [Set] button.
2. On Camera 2, configure the preset position for received notification commands. (Configure the preset
position so that alarm area No. 1 enters the screen as configured in step 1.)
Display the “Preset position” setting page. (®page 110)
Select a preset number that you want set from the “Preset” pull-down menu.
While monitoring images, perform the pan/tilt/zoom, and then set the preset position.
Click the [Set] button.
3. Set Camera 1 (IP address: 192.168.0.11) to notify commands.
Display the “Notification” screen from the “Alarm” page. (®page 151)
From “Panasonic alarm protocol”, set “Panasonic alarm protocol” to “On” and click the [Set] button.
From “Destination of notification”, check the “Alarm” checkbox of “Address 1” (any notification
destination address can be selected), and enter 192.168.0.12 in “Destination IP address”.
Set “Auto track cooperation” to “On”, and select “1” for the alarm area number.
Click the [Set] button.
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4. Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands from
the other cameras.
Display the “Alarm” screen from the “Alarm” page. (®page 134)
From “Alarm”, set “Command alarm” to “On” and click the [Set] button.
Set the “Command alarm” of “Camera action on alarm” to “Preset per sender”, and click “Preset per
sender >>”.
On the “Preset per sender” setup menu (®page 137), check the “Auto track cooperation” checkbox
of “Sender's address 1” (any destination address can be used) and enter 192.168.0.11 (Camera 1) for
the sender’s address. Then select the preset position set at step 2, click the [Set] button, and then close
the page.
Click the [Set] button.
5. Auto track cooperation can be used by starting the auto tracking for Camera 1.
11.6.7 Configure the settings relating to direction (“Direction”
setup menu)
Click the [Setup>>] button of “Direction” on the [Image/Position] tab of the “Image/Audio” page (®page 99).
Here the information related to the direction setting is set. The pan/tilt position moves to the position set as
north when displaying this page.
Direction setting
[North point setting]
If “Direction display” is selected for “Camera position display”, one of the eight directions will be indicated
instead of the preset position title when the camera is not at the preset position.
Determine the direction setting by adjusting the displayed panning position to the north (N) indication.
[Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons and [Go] button
Refer to page 9 for descriptions of how to operate these buttons/pad.
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11 Configure the settings relating to images and audio [Image/Audio]
[Close] button
Click this button to close the “Direction setting” setup menu.
11.6.8 Configure the settings relating to the privacy zone (“Privacy
zone” setup menu)
Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page
(®page 99).
When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
According to the setting of “Number of Privacy zone”, up to 8 or 32 privacy zones can be set. (®page 95)
You can set the areas by dragging the mouse on the screen.
Note
•
•
The privacy zone function does not work when the camera is in the process of warming-up just after
turning on the power, or in the process of refreshing the position.
Depending on the panning/tilting direction (especially when the tilting degree is 45° - 90°) and the
zooming factor, the area set as the privacy zone may become visible. Make sure that each of the set
privacy zone is not visible after setting it.
Zone setting
[Zone select]
Click [ ] of “Zone No” and select a zone number (1-8 or 1-32) from the pull-down menu.
An asterisk (*) next to the zone number indicates that the privacy zone has already been set for the number.
The privacy zone will be set when an area is designated by dragging the mouse.
Click the [Set] button after determining the position of the camera.
To delete the registered zone, click the [Delete] button after designating the desired zone number to be deleted.
Click the [Cancel] button to cancel what was set or deleted.
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11 Configure the settings relating to images and audio [Image/Audio]
Note
•
•
•
•
•
Set the privacy zone larger than the size of an object to be hidden.
To raise the precision of the privacy zone placement especially when the zoom is on the “Wide” side,
it is recommended to set the privacy zone with the zoom range between 1x and 3x.
Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab.
When selecting “Zone No” after selecting “Gray” for “Privacy zone”, a mask will be displayed in the
image display area and will start blinking while changing its color as follows: Dark gray ® Clear ® Light
gray
Even when “32” is selected for “Number of Privacy zone”, the maximum number of privacy zones that
can be displayed on 1 screen at the same time is limited to 8. Depending on the positions of the
configured privacy zones and the operation of the camera, the privacy zones may be automatically
combined together and displayed as a maximum of 8 privacy zones.
When the “Number of Privacy zone” setting is changed from “32” to “8”, privacy zones for zones
numbers other than 1-8 are not displayed.
[Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons and [Go] button
Refer to page 9 for descriptions of how to operate these buttons/pad.
[Close] button
Click this button to close the “Privacy zone” setup menu.
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125
11 Configure the settings relating to images and audio [Image/Audio]
11.6.9 Configure the VIQS setting (“VIQS” setup menu)
Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 99)
The VIQS function can change the data size of images before sending them by performing operations such
as increasing the resolution of important monitoring points in the image and reducing the resolution of other
areas.
VIQS can be used to adjust the operations of monitoring systems to match their installation environments by
performing operations such as reducing the amount of data saved on recorders and the bandwidth used when
sending images. VIQS is only available for H.264 images and can only increase the resolution of a maximum
of 40% of an image.
Up to 8 preset positions can be configured using position numbers 1 to 8, and up to 2 VIQS areas can be set
for each preset position.
When checking the images after configuring the VIQS setting, display the H.264 images on the “Live” page.
VIQS Area
[Select a preset position]
In order to configure a VIQS area, select the preset position number of the VIQS area that you want to configure,
and then click the [Start] button.
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Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
In order to configure a VIQS area outside of preset areas, select “except the preset positions”.
[Center]
Specifies a VIQS area for the center of the screen.
[Delete]
Deletes the VIQS area. Click the [Set] button to delete the VIQS area.
[VIQS(H.264(1))]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(1))
images.
• Default: Off
[VIQS(H.264(2))]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(2))
images.
• Default: Off
Configure the VIQS area
The VIQS area is specified by following the steps below.
1. Drag the mouse on the screen to specify the area (up to 2 areas).
→ The specified area is set to area “1(White)”, and the outline is displayed.
The areas are set in the area number order from number 1. The color next to the area number show
the color of the corresponding outline.
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11 Configure the settings relating to images and audio [Image/Audio]
Note
•
A selectable area is limited.
2. Select [On]/[Off] to activate/deactivate a distributed image of [VIQS(H.264(1))] or [VIQS(H.264(2))].
3. Click the [Set] button.
→ This unit is updated with the setting contents. Click the [Delete] button corresponding to the area to be
deleted.
IMPORTANT
•
•
128
No setting contents are determined unless the [Set] button is clicked.
To check the window after VIQS setting, display an H.264 image on the “Live” page.
Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
11.7 Configure the settings relating to audio [Audio]
Click the [Audio] tab on the “Image/Audio” page. (®page 47, page 49)
The settings relating to audio can be configured on this page.
Note
•
•
Images and audio will not be synchronized. Therefore, images and audio may not always match.
Audio may be interrupted depending on the network environment.
[Audio mode]
Select the communication mode used for audio data transmission/reception between the camera and the PC
from the following.
• Off: Does not receive/transmit audio between the camera and the PC. Therefore, the settings and controls
relating to audio will be invalidated.
• Mic input: The PC receives audio data from the camera. Audio can be heard with images on the PC.
Images and audio will not be synchronized.
• Audio output: Audio data from the PC will be transmitted to the camera. Audio can be heard from the
speaker connected to the camera.
• Interactive(Half-duplex): Both reception and transmission are available. However, audio data cannot
simultaneously be transmitted and received.
• Interactive(Full-duplex): Both reception and transmission are simultaneously available.
• Default: Off
Note
•
•
•
Howling may be generated depending on usage conditions. If howling is generated, prevent sound
generated by the PC from entering the PC microphone.
When “Multicast” is selected for “Transmission type” on the [JPEG/H.264] tab of the “Image/Audio”
page, “Audio output” will become unavailable while monitoring H.264 images. To enable “Audio
output”, click the [JPEG] button on the “Live” page.
“Audio recording” and “Audio detection” only operate when “Mic input” or “Interactive(Full-duplex)” is
selected for “Audio transmission/reception”.
[Audio encoding format]
Select the audio encoding format from G.726 and G.711.
• Default: G.726
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129
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
G.711 is available only when “Mic input” is selected for “Audio transmission/reception”.
[Audio bit rate]
Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data.
• Default: 32kbps
Note
•
•
When using “Bandwidth control(bit rate)” (®page 166) with a small bit rate, select “16kbps” for “Audio
bit rate” if you want to prioritize the JPEG refresh interval or the H.264 transmission priority.
[Audio bit rate] is unavailable when “G.711” is selected for “Audio encoding format”.
[Mic input volume (Camera to PC)]
Select a volume level on the PC to hear audio transmitted from the camera.
• Mic High: The volume level will become high. This setting will be applied when audio is input to the camera
using a microphone.
• Mic Middle: The volume level will become middle. This setting will be applied when audio is input to the
camera using a microphone.
• Mic Low: The volume level will become low. This setting will be applied when audio is input to the camera
using a microphone.
• Line High: The volume level will become high. This setting will be applied when audio is input to the camera
using the Line input.
• Line Middle: The volume level will become middle. This setting will be applied when audio is input to the
camera using the Line input.
• Line Low: The volume level will become low. This setting will be applied when audio is input to the camera
using the Line input.
• Default: Mic Middle
Note
•
These settings are linked with the volume settings of “Audio recording” and “Audio detection”.
[Mic input interval (Camera to PC)]
Select an interval for audio reception from the following.
20ms/ 40ms/ 80ms/ 160ms
• Default: 40ms
Note
•
When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,
audio interruption may be diminished even though the delay time will be longer. Select the interval
according to the network environment.
[Audio output volume (PC to Camera)]
Select a volume level on the camera to hear audio transmitted from the PC.
High/ Middle/ Low
• Default: Middle
[Audio output interval (PC to Camera)]
Select an interval for audio transmission from the following.
160ms/ 320ms/ 640ms/ 1280ms
• Default: 640ms
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Operating Instructions
11 Configure the settings relating to images and audio [Image/Audio]
Note
•
•
•
When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,
audio interruption may be diminished even though the delay time will be longer. Select the interval
according to the network environment.
Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the
camera concurrently. It may be possible to diminish the interruption or noise by setting a longer interval
for “Audio output interval (PC to Camera)”.
Audio may sometimes not be heard depending on the network environment.
[Audio output port (PC to Camera)]
Enter the transmission port number (the port number on the camera used to receive audio data transmitted
from the PC).
• Available port number: 1024-50000 (Only even numbers are available.)
• Default: 34004
Note
•
The transmission port number entered for “Audio output port (PC to Camera)” will be used only when
“Unicast port (MANUAL)” is selected for “Transmission type” (®page 88).
When “Off” is selected for “H.264 transmission” (®page 88) or when “Unicast port (AUTO)” or
“Multicast” is selected for “Transmission type”, it is not necessary to enter the transmission port number.
[Permission level of audio trans./recep.]
Select an access level for audio transmission/reception from the following.
1. Level 1 only/ 2. Level 2 or higher/ 3. All users
• Default: 3. All users
Note
•
Refer to page 156 for further information about the access level.
Operating Instructions
131
12 Configure the multi-screen settings [Multi-screen]
12 Configure the multi-screen settings
[Multi-screen]
The cameras from which images are to be displayed on a multi-screen can be registered on the
“Multi-screen” page. (®page 47, page 49)
[IP address]
Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be
registered as a group and up to 4 groups (16 cameras) can be registered.
When the HTTP port number for the camera of which images are to be displayed had been changed, enter as
follows:
Example of entry:
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Operating Instructions
12 Configure the multi-screen settings [Multi-screen]
– Example when entering an IPv4 address: http://192.168.0.10:8080
– Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080
To access the cameras using the HTTPS protocol, enter as follows:
Example of entry: https://192.168.0.10/
• Available number of characters: 1 - 128 characters
• Default: (Cam. 1) selfcamera, (Cam. 2 - 16) not registered
IMPORTANT
•
•
•
When accessing the camera using the HTTPS protocol, install the security certificate of the camera to
display images on the monitor. (®page 181)
“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website
(http://security.panasonic.com/support/info/).
This camera is specified when “selfcamera” is displayed for the IP address or host name.
Note
•
When using the host name, it is necessary to configure the DNS settings of the PC to be used for the
multi-screen display. Refer to the network administrator for information on the DNS setting of PCs.
[Camera title]
Enter the title of the camera. The entered camera title will be displayed on a multi-screen.
• Available number of characters: 0 - 20 characters
• Unavailable characters: " &
• Default:
– (Cam. 1) Varies as follows depending on the model in use.
WV-SW598A SW598A /WV-SC588A SC588A /WV-SW397B SW397B /WV-SC387A
– (Cam. 2 - 16) None (blank)
SC387A
Note
•
•
When selecting a 16 split-screen, some characters of the camera title to be displayed may not be
displayed.
Even when “16:9” is selected for the aspect ratio, the multi-screen is displayed in 4:3.
Operating Instructions
133
13 Configure the alarm settings [Alarm]
13 Configure the alarm settings [Alarm]
The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or
alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be
configured on this page.
The “Alarm” page has the [Alarm] tab, the [VMD area] tab, the [Audio detection] tab, and the [Notification] tab.
13.1 Configure the settings relating to the alarm
action [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49)
The settings relating to the alarm can be configured in this section. Refer to page 138 and page 141 for further
information about the settings relating to the alarm images and the alarm output terminal.
Alarm
[Terminal 1]
Determine how to use terminal 1.
• Off: Not used.
• Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and
“Open” is displayed.
– Close: An alarm is detected when the terminal status is changed to “Close”.
– Open: An alarm is detected when the terminal status is changed to “Open”.
• Black & white input: Receives the black & white switchover input. (When the input is set to On, the black
& white mode is activated.)
• Default: Off
[Terminal 2]
Determine how to use terminal 2.
• Off: Not used.
• Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and
“Open” is displayed.
– Close: An alarm is detected when the terminal status is changed to “Close”.
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Operating Instructions
13 Configure the alarm settings [Alarm]
•
•
– Open: An alarm is detected when the terminal status is changed to “Open”.
Alarm output: Alarm output will be carried out according to the settings for “Alarm output terminal
setup” (®page 141).
Default: Off
[Terminal 3]
Determine how to use terminal 3.
• Off: Not used.
• Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and
“Open” is displayed.
– Close: An alarm is detected when the terminal status is changed to “Close”.
– Open: An alarm is detected when the terminal status is changed to “Open”.
• AUX output: AUX output will be supplied. The [AUX] buttons will be displayed on the “Live” page.
• Default: Off
IMPORTANT
•
In order for the EXT I/O terminals to detect alarm inputs when the terminal status is changed from Open
to Close (On) or from Close to Open (Off), about 100 ms or more is needed. Because alarms cannot
be detected for about 5 seconds after a detection is made, alarm inputs received within about 5 seconds
after an alarm is detected are not detected.
Note
•
•
AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page.
For example, an operator can remotely control lights in a place where the camera is installed by
connecting the terminal to the light controller.
Refer to the installation guide for further information about input/output rating of each terminal.
[VMD alarm]
When “VMD >>” is clicked, the [VMD area] tab of the “Alarm” page will be displayed. (®page 143)
[Auto track alarm]
When “Auto track setting >>” is clicked, the [Image/Position] tab of the “Camera” page will be displayed. The
setup menu will be displayed in a newly opened window. (®page 117)
[Audio detection alarm]
When “Audio detection>>” is clicked, the [Audio detection] tab will be displayed. (®page 147)
[Command alarm]
Select “On” or “Off” to determine whether or not to receive the command alarm.
The command alarm is a function that receives notification of a Panasonic protocol alarm from the other
cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
• Default: Off
[Originating port number]
Select a port number to be used to receive the command alarm.
• Available range: 1-65535
• Default: 8181
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000
Operating Instructions
135
13 Configure the alarm settings [Alarm]
13.2 Configure the settings relating to the camera
action on alarm occurrence [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49)
The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to
pages 134, 138 and 141 for further information about the settings relating to the alarm, the alarm image and
the alarm output terminal.
Camera action on alarm
[Terminal alarm 1]
Select an action to be taken when a terminal alarm 1 is detected from the following.
• Off: Does not take any action even when a terminal alarm 1 is detected.
• 1-256: If a previously registered preset position is selected, when a terminal alarm 1 is detected, the camera
will move to that position.
• Auto track: When a terminal alarm 1 is detected, the camera will start the auto tracking.
• Patrol 1: When a terminal alarm 1 is detected, the camera will start the patrol.
* If Patrol 1 is not registered it is not displayed on the screen.
• Default: Off
[Terminal alarm 2]
Select an action to be taken when a terminal alarm 2 is detected from the following.
• Off: Does not take any action even when a terminal alarm 2 is detected.
• 1-256: If a previously registered preset position is selected, when a terminal alarm 2 is detected, the camera
will move to that position.
• Auto track: When a terminal alarm 2 is detected, the camera will start the auto tracking.
• Patrol 2: When a terminal alarm 2 is detected, the camera will start the patrol.
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Operating Instructions
13 Configure the alarm settings [Alarm]
•
* If Patrol 2 is not registered it is not displayed on the screen.
Default: Off
[Terminal alarm 3]
Select an action to be taken when a terminal alarm 3 is detected from the following.
• Off: Does not take any action even when a terminal alarm 3 is detected.
• 1-256: If a previously registered preset position is selected, when a terminal alarm 3 is detected, the camera
will move to that position.
• Auto track: When a terminal alarm 3 is detected, the camera will start the auto tracking.
• Patrol 3: When a terminal alarm 3 is detected, the camera will start the patrol.
* If Patrol 3 is not registered it is not displayed on the screen.
• Default: Off
[VMD alarm]
Select an action to be taken when a VMD alarm is detected from the following.
• Off: Does not take any action even when a VMD alarm is detected.
• 1-256: If a previously registered preset position is selected, when a VMD alarm is detected, the camera
will move to that position.
• Auto track: When a VMD alarm is detected, the camera will start the auto tracking.
• Patrol 1: When a VMD alarm is detected, the camera will start the patrol.
* If Patrol 1 is not registered it is not displayed on the screen.
• Default: Off
[Audio detection alarm]
Select an action to be taken when a sound alarm is detected from the following.
Off: Does not take any action even when a sound alarm is detected.
1-256: If a previously registered preset position is selected, when a sound alarm is detected, the camera will
move to that position.
Auto track: When a sound alarm is detected, the camera will start the auto tracking.
Patrol 1: When a sound alarm is detected, the camera will start the patrol.
* If Patrol 1 is not registered it is not displayed on the screen.
Default: Off
[Command alarm]
Select an action to be taken when a command alarm is detected from the following.
• Off: Does not take any action even when a command alarm is detected.
• 1-256: If a previously registered preset position is selected, when a command alarm is detected, the camera
will move to that position.
• Auto track: When a command alarm is detected, the camera will start the auto tracking.
• Patrol 1: When a command alarm is detected, the camera will start the patrol.
* If Patrol 1 is not registered it is not displayed on the screen.
• Preset per sender: By registering the sender's address for the command alarm and the preset position
for that address, the camera will move to the preset position when an alarm is detected from the command
alarm.
Click “Preset per sender >>” to open a separate window for setting preset positions for alarms.
(®page 137)
• Default: Off
13.2.1 Configure the settings relating to Preset per sender (“Preset
per sender” setup menu)
On the [Alarm] tab of the “Alarm” page (®page 136), click “Preset per sender >>” for “Command alarm”.
Operating Instructions
137
13 Configure the alarm settings [Alarm]
The sender's address for the command alarm, and the preset position for that address can be registered in
this section.
[Sender's address 1] - [Sender's address 8]
Set the sender's IP address for the command alarm, and the preset position for that address. Up to 8 notification
addresses can be set.
• [Auto track cooperation] checkbox: When the checkbox is selected, auto tracking starts after the
direction of the camera moves to the preset position.
[Close] button
Click this button to close the “Preset per sender” setup menu.
13.3 Configure the settings relating to the alarm
image [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49)
The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section.
The alarm image will be transmitted to an FTP server. To transmit alarm images to an FTP server, it is
necessary to configure the settings in advance. (®page 162)
IMPORTANT
•
•
138
Depending on the network line speed or the network traffic, images may not be transmitted at the exact
designated interval or period.
When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will
not be transmitted to the FTP server even when an alarm is detected. Set “Save trigger” to “FTP
error”. (®page 59)
Operating Instructions
13 Configure the alarm settings [Alarm]
Alarm image
[FTP >>]
When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 162)
[Alarm image FTP transmission]
Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server.
• Default: Off
[Directory name]
Enter the directory name where the alarm images are to be saved.
For example, enter “/ALARM” to designate the directory “ALARM” under the root directory of the FTP server.
• Available number of characters: 1 - 256 characters
• Unavailable characters: " & ;
[File name]
Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as
follows.
File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & * / : ; < > ? \ |
[Post alarm]
• Transmission interval
•
•
Select the transmission interval for the alarm image transmission to the FTP server from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
• Default: 1fps
Number of images
Select the number of images to be transmitted from the following.
1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/
300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics
• Default: 100pics
Recording duration
Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will
be displayed.
Operating Instructions
139
13 Configure the alarm settings [Alarm]
[Image capture size]
Select the capture size of images to be transmitted to the FTP server, images to be attached to the alarm
E-mail, or images to be saved to the SD memory card.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
1920x1080/640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960/VGA/QVGA
SW397B
SC387A
When “16:9” is selected for “Aspect ratio”
1280x720/640x360/320x180
When “4:3 (VGA)” is selected for “Aspect ratio”
1280x960/VGA/QVGA
When “4:3 (800x600)” is selected for “Aspect ratio”
1280x960/800x600/QVGA
• Default: 640x360
Note
SW598A
•
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”, “1920x1080” can only be used when
it is saved to the SD memory card.
[Image compression rate upon alarm detection]
Select “On” or “Off” to determine whether or not to change the image quality of “Quality1” (®page 86) upon
alarm detection.
• On: Images will be transmitted with the image quality selected for “Image quality upon alarm detection”.
• Off: Does not change the image quality upon alarm detection.
• Default: Off
[Image quality upon alarm detection]
Image quality can be changed upon an alarm occurrence. Select the image quality from the following.
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default: 5 Normal
13.4 Configure the settings relating to H.264
recording [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49)
140
Operating Instructions
13 Configure the alarm settings [Alarm]
The settings relating to the recording H.264 data on the SD memory card when an alarm is detected can be
configured on this page. To operate recording, it is necessary to configure the settings relating to SD memory
card and the video data. (®page 59)
H.264 recording (SD memory card)
[Pre alarm]
Determine whether or not to perform the pre alarm recording.
Use/ Not use
• Default: Not use
[Pre alarm (recording) duration]
Set the duration to save image data on the SD memory card before an alarm occurrence.
1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s
• Default: 5s
Note
•
•
“Pre alarm (recording) duration” settings are available only when “20MB” is selected for “Maximum file
size” in the [SD memory card] tab.
When “2MB” is selected for “Maximum file size”, “Pre alarm (recording) duration” cannot be configured
and about 1 MB worth of data is recorded before an alarm occurrence.
[Post alarm (recording) duration]
Set the duration to save image data on the SD memory card after an alarm occurrence.
10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s
• Default: 30s
* The actual recording time may sometimes be longer than the duration selected for this setting.
[Recording (memory) size per an alarm]
The capacity of the SD memory card used to record video data upon an alarm occurrence. The actual capacity
may be different.
IMPORTANT
•
To record H.264 data, it is required to select “Use” for “SD memory card” on the [SD memory card] tab.
In addition, it is required to select “H.264(1)” or “H.264(2)” for “Recording format”. (®page 59)
13.5 Configure the settings relating to the alarm
output terminal [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49)
Operating Instructions
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13 Configure the alarm settings [Alarm]
The settings relating to the alarm output terminal can be configured in this section.
Alarm output terminal setup
[Alarm output trigger]
Select “On” or “Off” to determine whether or not to output the alarm signals to the alarm output terminal when
an alarm is detected.
• Default: Off
[Alarm output type]
Select “Latch” or “Pulse” for the alarm output terminal at an alarm occurrence.
• Latch: When an alarm is detected, the alarm output terminal will be in the state selected for “Trigger
output” until the alarm occurrence indication button is clicked.
• Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output”
setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the
alarm output terminal will return to the normal state.
• Default: Latch
[Trigger output]
Select “Open” or “Close” to determine whether to open or close the alarm output terminal when outputting the
alarm signals.
• Open: The alarm output terminal will open when outputting the alarm signals. (Normally close)
• Close: The alarm output terminal will close when outputting the alarm signals. (Normally open)
• Default: Close
Note
•
When “Open” is selected, the alarm signal will be output for about 20 seconds when the power of the
unit is turned on.
[Pulse width]
When “Pulse” is selected for “Alarm output type”, select an alarm output terminal duration from the following.
• Available range: 1-120s
• Default: 1s
13.6 Change the AUX name [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®page 47, page 49)
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13 Configure the alarm settings [Alarm]
The names of “AUX”, “Open” and “Close” on the “Live” page can be changed.
AUX title
[AUX (Up to 10 characters)]
Enter the name for “AUX” on the “Live” page.
• Unavailable characters: " &
• Default: AUX
[Open (Up to 5 characters)]
Enter the name for “Open” of “AUX” on the “Live” page.
• Unavailable characters: " &
• Default: Open
[Close (Up to 5 characters)]
Enter the name for “Close” of “AUX” on the “Live” page.
• Unavailable characters: " &
• Default: Close
Note
•
AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page.
For example, an operator can remotely control lights in a place where the camera is installed by
connecting the terminal to the light controller.
13.7 Configure the VMD settings [VMD area]
Click the [VMD area] tab on the “Alarm” page. (®page 47, page 49)
The video motion detection areas can be set on this page.
The VMD areas can be set up to 4 areas for each preset position (maximum 256 preset positions). When
motion is detected in the set area, it will be regarded as an alarm. The camera can be configured to take an
alarm action even when the camera is not at the preset position.
IMPORTANT
•
•
•
•
When the settings are being configured on the [VMD area] setup menu, the alarm occurrence indication
button will be displayed to confirm the alarm settings, but VMD alarms will not be detected.
The alarm occurrence indication button (®page 9) will be displayed when motion is detected by the
VMD function.
The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal
alarm or a command alarm.
Depending on the network environment, notification may be delayed even when “Real time” is selected
for “Alarm status update mode” on the [Basic] tab of the “Basic” page. (®page 53)
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13 Configure the alarm settings [Alarm]
•
The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not
responsible for any accidents or damages occurring in case.
VMD area setting
[Select a preset position]
Select a preset position number to which the VMD area is to be set, and click the [Start] button.
When setting an area which is not at the preset position for the VMD area, select VMD activation in area “except
the preset positions”.
VMD information addition
[Information addition]
Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data.
The VMD information can be searched by some Panasonic network disk recorders. Refer to the operating
instructions of the connected devices for further information about the functions and settings.
• Default: Off
Procedure for setting the VMD area
Set the areas to activate the VMD function.
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13 Configure the alarm settings [Alarm]
IMPORTANT
•
When the settings are being configured on the setup menu, sometimes the VMD function may not work
correctly.
[Area]
When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered
in the order of selection.)
[All areas] button
When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will be
automatically applied to “Area”.
[Status]
Select “On” or “Off” to determine whether or not to activate each VMD area.
• On: Activates the respective VMD area.
• Off: Inactivates the respective VMD area.
• Default: Off
[Detection area]
Adjust the size of the detection area in the VMD area using the slider. The smaller the selected value is, the
higher the sensitivity of VMD area becomes. The current value (1-10) will be displayed on the right of the slider.
• Default: 1
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13 Configure the alarm settings [Alarm]
[Detection sensitivity]
Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for
each area individually. The larger the value is set, the higher the sensitivity level becomes.
The current value (1 (low) - 15 (high)) will be displayed below the slider.
• Default: 8
[Delete] button
Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be
deleted.
[Light detection control]
Select “On” or “Off” to determine whether or not to detect video motion affected by brightness change such by
a dimming level control.
• Default: Off
IMPORTANT
•
•
“Light detection control” may not work when brightness change is too small.
When “On” is selected for “Light detection control”, the video motion detection may not be performed
even when detecting a subject moving over the whole screen.
[Area No. notification]
When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be
displayed. (®page 151)
1. Set the video motion detection area by dragging the mouse on the screen.
When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will be
automatically applied to “Area”.
→ The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2
- 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the
respective outline colors. The “Status” of the outline to be set for the area will become “On”.
2. Adjust “Detection area” and “Detection sensitivity” using the slider.
“Detection area” can be adjusted by moving the slider between the left end position and the center position.
“Detection sensitivity” can be adjusted by moving the slider between the left end position and the right end
position.
The status bar will be indicated in the “Detection area” section to show the motion detection status of the
currently displayed area.
When the status bar exceeds the setting position of slider, the alarm action will be performed.
Note
•
When “Detection area” cannot be adjusted properly by moving the slider, adjust “Detection
sensitivity” while checking the motion detection status.
3. Click the [Set] button after completing the settings.
IMPORTANT
•
The setting will not be applied unless the [Set] button is clicked.
4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be
invalidated.
→ The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated,
no alarm will occur even when a motion can be recognized in the area.
5. To delete the VMD area, click the [Delete] button corresponding to the area to be deleted.
→ The outline of the respective VMD area will disappear.
6. Click the [Set] button.
→ The edited settings will be applied.
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13 Configure the alarm settings [Alarm]
7. Click the [Back] button to return to the screen to select a preset position.
13.8 Configure the settings relating to the audio
detection [Audio detection]
Click the [Audio detection] tab on the “Alarm” page. (®page 47, page 49)
The settings relating to audio detection can be configured in this section. When the configured audio detection
level is exceeded, the alarm action will be performed.
The audio detection level can be adjusted in 10 levels.
In order to use the perform audio detection, audio settings must be configured. (®page 129)
IMPORTANT
•
•
•
•
The alarm occurrence indication button will be displayed when sound is detected by the audio detection
function. (®page 9)
The alarm occurrence indication button will also be displayed when receiving an alarm input of a
terminal alarm or a command alarm.
Notification may be delayed in some network environments even when “Real time” is selected for
“Alarm status update mode” on the [Basic] tab of the “Basic” page. (®page 53)
The audio detection feature is not designed to be used in situations that require high reliability. We are
not responsible for any accidents or damages that may occur.
A
Preview
Displays a preview of the settings and the actual audio detection status.
[Audio detection]
Select “On” or “Off” to determine whether or not to perform audio detection.
• On: Performs audio detection.
• Off: Does not perform audio detection.
• Default: Off
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13 Configure the alarm settings [Alarm]
Note
•
The volume level for when audio detection is performed can be changed in “Mic input volume
(Camera to PC)” on the [Audio] tab of the “Image/Audio” page. (®page 129)
[Audio detection level]
Select the level at which the camera determines that there is sound in the area around the camera when
detecting sound.
If you only want to detect loud sounds, raise the audio detection level; if you also want to detect quiet
sounds, lower the audio detection level.
Configure the audio detection level
A B
C
D
E
F
Alarm occurrence indication button
Mic input button
Preview screen
Audio detection level
The current volume level
Range of volumes to be detected
1. Check the audio detection level and current volume level in the preview screen.
→ The volume level configured in “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/
Audio” page is displayed in the preview.
2. Adjust the “Audio detection level” with the slider bar so that it is lower than the volume level that you want
to detect.
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13 Configure the alarm settings [Alarm]
3. Adjust the “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page as necessary.
(®page 129)
→ The settings and the actual audio detection status are displayed on the bottom of the preview screen.
If the volume level goes above the audio detection level, a red bar, which indicates that sound has
been detected, is displayed.
If further adjustments are required, repeat from step 2.
Note
•
•
•
“Audio detection” can only be used when “Mic input” or “Interactive(Full-duplex)” is selected for “Audio
transmission/reception” on the [Audio] tab of the “Image/Audio” page. (®page 129)
Noise or other unwanted sound from the surrounding area may be mistakenly detected.
Only the volume of the sound determines whether sound is detected or not, the type of sound does
not matter.
13.9 Configuration of the settings relating to the
E-mail notification [Notification]
Click the [Notification] tab on the “Alarm” page. (®page 47, page 49)
The settings relating to the alarm E-mail can be configured. It is necessary to configure the settings of the
E-mail server to perform the E-mail notification. (®page 161)
E-mail notification
[E-mail server >>]
When “E-mail server >>” is clicked, the [E-mail] tab of the “Server” page will be displayed. (®page 161)
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13 Configure the alarm settings [Alarm]
[E-mail notification]
Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for
the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
– When an alarm is detected (“Alarm”)
– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
– When the SD memory card has become full (“Diag.”)
– When the SD memory card cannot be recognized (“Diag.”)
• Default: Off
[Alarm image attachment]
Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is
detected.
• Default: Off
Note
•
The settings for “Image capture size” of the “Alarm image” section on the [Alarm] tab (®page 138) will
be applied to the size of the image to be attached.
Destination of notification
[Address 1] - [Address 4]
Enter the destination E-mail address. Up to 4 destination E-mail addresses can be registered.
• [Alarm] checkbox: When the checkbox is selected, the E-mail notification will be performed upon an alarm
occurrence.
• [Diag.] checkbox: When the checkbox is selected, the E-mail notification will be provided in the following
cases.
– When notification of the remaining capacity of the SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
• [Destination E-mail address]: Enter the destination E-mail address.
– Available number of characters: 3 - 128 characters
– Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_),
and the hyphen (-).
To delete the registered address, click the [Delete] button respective to the desired address.
[E-mail subject]
Enter the E-mail subject.
• Available number of characters: 0 - 50 characters
[E-mail body]
Enter the E-mail body.
• Available number of characters: 0 - 200 characters
Note
•
150
Notification E-mail will be sent with the message “The capacity of the SD memory card is full.” when
the SD memory card has become full, or “The SD memory card cannot be detected.” when mounting
of the SD memory card failed.
Operating Instructions
13 Configure the alarm settings [Alarm]
13.10 Configure the settings relating to Panasonic
alarm protocol [Notification]
Click the [Notification] tab on the “Alarm” page. (®page 47, page 49)
The settings relating to Panasonic alarm protocol can be configured in this section.
Panasonic alarm protocol notification
[Panasonic alarm protocol]
Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according
to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
– When an alarm is detected (“Alarm”)
– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
– When the SD memory card has become full (“Diag.”)
– When the SD memory card cannot be recognized (“Diag.”)
• Default: Off
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13 Configure the alarm settings [Alarm]
Note
•
When “On” is selected, notification of the alarm occurrence will be provided to the registered destination
server addresses in order (to IP address 1 first, to IP address 8 last).
[Additional alarm area data(VMD/Auto track)]
Determine whether or not to send notifications for alarm area numbers of VMD alarm and alarm area numbers
of auto track alarm with the Panasonic alarm protocol by selecting On/Off.
• Default: Off
[Destination port]
Select a destination port for the Panasonic alarm protocol from the following.
• Available range: 1 - 65535
• Default: 1818
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Retry times]
Select a retry time for the Panasonic alarm protocol.
• Available range: 0-30
• Default: 2
Destination of notification
[Address 1] - [Address 8]
Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8
destination server addresses can be registered.
• [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon
an alarm occurrence.
• [Diag.] checkbox: When the checkbox is checked, notification using Panasonic alarm protocol will be
provided in the following cases.
– When notification of the remaining capacity of the SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
• [Destination server address]: Enter the destination server address or host name.
– Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and
the hyphen (-).
To delete the registered destination server address, click the [Delete] button respective to the desired
destination server address.
[Auto track cooperation]
Select whether to perform auto track cooperation setup.
When “Auto track cooperation” is set to “On”, alarm notification is only implemented when the number of the
“Alarm area” set in auto track alarm conforms with the alarm area number. Alarm notifications other than auto
track alarms are not implemented. When using auto track cooperation, set “Auto track alarm” to “On(In preset
alarm area)” in the auto tracking settings. (®page 117)
[Alarm area No.]
• Available range: 1-4
• Default: 1
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13 Configure the alarm settings [Alarm]
IMPORTANT
•
•
When entering the host name of the “Destination server address”, the DNS settings on the [Network]
tab of the “Network” page must be configured. (®page 166)
Confirm that the destination IP addresses are registered correctly. When a registered destination does
not exist, notifications may be delayed or not be received.
Operating Instructions
153
14 Configure the setting relating to the image recognition [Advanced func.]
14 Configure the setting relating to the image
recognition [Advanced func.]
The setting relating to the XML notification can be configured on the “Advanced func.” page.
The “Advanced func.” page has the [XML notification] tab.
IMPORTANT
•
The extension software is needed in order use the “Face data” and “Face detection” functions of “XML
notification”. For further information, refer to our website (http://security.panasonic.com/kms/).
14.1 Configure the settings relating to the XML
notification [XML notification]
Click the [XML notification] tab on the “Advanced func.” page.
The settings relating to the XML notification can be configured in this section.
The XML notification notifies the server of auto track information in XML format.
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14 Configure the setting relating to the image recognition [Advanced func.]
XML notification
[XML notification]
Select “On” or “Off” to determine whether or not to notify information using XML.
• Default: Off
[Notification data]
Select the type of data notification. One of the selections must be set.
• Auto track data
Off/Detection info.(Advanced)
Default: Off
[Notification interval]
Select the notification interval.
• Auto track data
1s/2s/3s/4s/5s/6s/10s/15s/20s/30s/1min
Default: 1s
Note
•
When [Notification data] is set to “Off”, the [Notification interval] can only be set to “1s” or “2s”.
Destination setting for XML notification
[Destination address]
Configure the IP address or the host name of the destination for XML notification.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the period (.), the underscore (_), and the hyphen (-).
[Destination port number]
Configure the port number settings for XML notification.
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 995, 10669, 10670
[Destination path name]
Configure the settings for the destination directory to be used for the XML notification.
• Available characters: Alphanumeric characters, the period (.), the underscore (_), the hyphen (-), the
slash (/), and the colon (:).
[User name]
Enter a user name.
• Available number of characters: 0 - 32 characters
• Unavailable characters: " & : ; \
• Default: None (blank)
[Password]
Enter a password.
• Available number of characters: 0 - 32 characters
• Unavailable characters: " &
• Default: None (blank)
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155
15 Configure the settings relating to the authentication [User mng.]
15 Configure the settings relating to the
authentication [User mng.]
The settings relating to authentications and restrictions for users and PCs accessing the camera with a PC or
cellular phone/mobile terminal can be configured on the “User mng.” page.
The “User mng.” page has the [User auth.] tab, the [Host auth.] tab and the [System] tab.
15.1 Configure the settings relating to the user
authentication [User auth.]
Click the [User auth.] tab on the “User mng.” page. (®page 47, page 49)
The settings relating to the authentication of users who can access this camera from the PC or a cellular phone/
mobile terminal can be configured on this page. Up to 18 users can be registered.
Note
•
When user authentication has failed (authentication error) 8 times within 30 seconds using the same
IP address (PC), access to the unit will be denied for a while.
[User auth.]
Select “On” or “Off” to determine whether or not to authenticate the users.
• Default: Off
[Authentication]
Set the user authentication method.
Digest or Basic: Uses Digest or Basic authentication.
Digest: Uses Digest authentication.
Basic: Uses Basic authentication.
• Default: Digest or Basic
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15 Configure the settings relating to the authentication [User mng.]
Note
•
•
When the [Authentication] setting has been changed, close the web browser, and then access the
camera again.
For other devices such as network disk recorders, unless otherwise stated, Digest authentication is
not supported. (As of March, 2013)
[User name]
Enter a user name.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & : ; \
• Default: None (blank)
[Password] [Retype password]
Enter a password.
• Available number of characters: 4 - 32 characters
• Unavailable characters: " &
• Default: None (blank)
Note
•
When the user name already in use is entered and the [Set] button is clicked, the respective user
information will be overwritten.
[Access level]
Select the access level of the user from the following.
• 1. Administrator: Allowed all available operations of the camera.
• 2. Camera control: Allowed to display images from the camera and to control the camera. The camera
setting configuration is unavailable.
• 3. Live only: Only displaying live images is available. The camera setting configuration and camera control
are unavailable.
• Default: 3. Live only
[User check]
From the pull-down menu of “User check”, the registered user can be selected and the selected user’s
information can be checked.
The registered user will be displayed with the access level.
(Example: admin [1])
To delete the registered user, click the [Delete] button after selecting the user to be deleted.
15.2 Configure the settings relating to the host
authentication [Host auth.]
Click the [Host auth.] tab on the “User mng.” page. (®page 47, page 49)
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15 Configure the settings relating to the authentication [User mng.]
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page.
[Host auth.]
Select “On” or “Off” to determine whether or not to authenticate the host.
• Default: Off
Note
•
When “Host auth.” is changed to “On”, you need to register the IP address of the camera setting
PC as the administrator in advance.
[IP address]
Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP
address.
Note
•
•
•
When “IP address/subnet mask” is entered, it is possible to restrict PCs in each subnet. For example,
when “192.168.0.1/24” is entered and “2. Camera control” is selected for the access level, the PCs
whose IP address is between “192.168.0.1” - “192.168.0.254” can access the camera with the access
level “2. Camera control”.
When the IP address already in use is entered and the [Set] button is clicked, the respective host
information will be overwritten.
Specify the IP address (local address) used in a local network.
[Access level]
Select the access level of the host from the following.
1. Administrator/ 2. Camera control/ 3. Live only
Refer to page 156 for further information about the access level.
• Default: 3. Live only
[Host check]
From the pull-down menu of “Host check”, the registered host can be selected and the selected host’s IP
address can be checked.
The registered IP address will be displayed with the access level.
(Example: 192.168.0.21 [1])
To delete the registered host, click the [Delete] button after selecting the IP address to be deleted.
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15 Configure the settings relating to the authentication [User mng.]
15.3 Configure the settings relating to the priority
stream [System]
Click the [System] tab on the “User mng.” page. (®page 47, page 49)
The description below is the configuration of the priority stream that can transmit images without deteriorating
the image quality and refresh interval even when multiple users access concurrently.
Priority stream
[Activation]
Select “On” or “Off” to determine whether or not to use the priority stream.
• Default: Off
Note
•
When “On” is selected for “Activation” of “Priority stream”, number of users who can access the camera
may be limited.
[Destination IP address(1)]
Enter the first destination IP address.
[Destination IP address(2)]
Enter the second destination IP address.
[Stream type]
Select either “JPEG”, “H.264(1)” or “H.264(2)”.
• JPEG: JPEG images will be transmitted.
• H.264(1): H.264(1) images will be transmitted.
• H.264(2): H.264(2) images will be transmitted.
• Default: JPEG
Note
•
When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the
maximum and minimum rates while images are being transmitted.
[Refresh interval*]
Select the refresh interval from the following.
This setting is validated only when “JPEG” is selected for “Stream type”.
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15 Configure the settings relating to the authentication [User mng.]
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*
• Default: 1fps
Note
•
When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set
value when any value with an asterisk (*) on the right is selected.
[Image capture size]
Select the image capture size from the following.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
1920x1080/640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960/VGA/QVGA
SW397B
SC387A
When “16:9” is selected for “Aspect ratio”
1280x720/640x360/320x180
When “4:3 (VGA)” is selected for “Aspect ratio”
1280x960/VGA/QVGA
When “4:3 (800x600)” is selected for “Aspect ratio”
1280x960/800x600/QVGA
• Default:
– 1920x1080 SW598A SC588A
– 1280x720 SW397B SC387A
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Operating Instructions
16 Configure the settings of the servers [Server]
16 Configure the settings of the servers
[Server]
The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page.
The “Server” page has the [E-mail] tab, the [FTP] tab and the [NTP] tab.
16.1 Configure the settings relating to the E-mail
server [E-mail]
Click the [E-mail] tab on the “Server” page. (®page 47, page 49)
The settings relating to the E-mail server used to send the alarm E-mail can be configured on this page.
IMPORTANT
•
When a terminal that receives E-mails is not compatible with UTF-8 encode, it is impossible to receive
alarm E-mails correctly.
[SMTP server address]
Enter the IP address or the host name of the SMTP server used to send E-mails.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
[SMTP port]
Enter the port number to which E-mails are sent.
• Available port number: 1-65535
• Default: 25
The following port numbers are unavailable since they are already in use.
20, 21, 23, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[POP server address]
When “POP before SMTP” is selected for “Type”, enter the IP address or the host name of the POP server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
Operating Instructions
161
16 Configure the settings of the servers [Server]
IMPORTANT
•
When entering the host name for “SMTP server address” or “POP server address”, it is necessary to
configure the DNS settings on the [Network] tab of the “Network” page. (®page 166)
[Authentication]
• Type
Select the authentication method to send E-mails from the following.
– None: It is not necessary to clear any authentication to send E-mails.
– POP before SMTP: It is necessary to first clear the POP server authentication to use the SMTP server
to send E-mails.
– SMTP: It is necessary to clear the SMTP server authentication to send E-mails.
– Default: None
Note
•
•
•
When you don’t know the authentication method to send E-mails, refer to the network administrator.
User name
Enter the user name to access the server.
– Available number of characters: 0 - 32 characters
– Unavailable characters: " & : ; \
Password
Enter the password to access the server.
– Available number of characters: 0 - 32 characters
– Unavailable characters: " &
[Sender’s E-mail address]
Enter the E-mail address of a sender.
The entered E-mail address will be displayed in the “From” (sender) line of the sent E-mails.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and
the hyphen (-).
16.2 Configure the settings relating to the FTP server
[FTP]
Click the [FTP] tab on the “Server” page. (®page 47, page 49)
The settings relating to the FTP server used to transmit the alarm images can be configured on this page.
162
Operating Instructions
16 Configure the settings of the servers [Server]
[FTP server address]
Enter the IP address or the host name of the FTP server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
IMPORTANT
•
When entering the host name for “FTP server address”, it is necessary to configure the DNS settings
on the [Network] tab of the “Network” page. (®page 166)
[User name]
Enter the user name (login name) to access the FTP server.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & : ; \
[Password]
Enter the password to access the FTP server.
• Available number of characters: 0 - 32 characters
• Unavailable characters: " &
[Control port]
Enter a control port number to be used for the FTP server.
• Available port number: 1-65535
• Default: 21
The following port numbers are unavailable since they are already in use.
20, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[FTP mode]
Select “Passive” or “Active” for the FTP mode.
Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting
“Active”.
• Default: Passive
16.3 Configure the settings relating to the NTP server
[NTP]
Click the [NTP] tab on the “Server” page. (®page 47, page 49)
The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured
on this page.
Operating Instructions
163
16 Configure the settings of the servers [Server]
IMPORTANT
•
Use an NTP server when the more accurate time & date setting is required for the system operation.
[Time adjustment]
Select the time adjustment method from the following. Time adjusted by the selected method will be used as
the standard time of the camera.
• Manual: Time set on the [Basic] tab on the “Basic” page will be used as the standard time of the camera.
• Synchronization with NTP server: Time automatically adjusted by synchronizing with the NTP server
will be used as the standard time of the camera.
• Default: Manual
[NTP server address setting]
When “Synchronization with NTP server” is selected for “Time adjustment”, select the method of how to obtain
the NTP server address from the following.
• Auto: Obtains the NTP server address from the DHCP server.
• Manual: The NTP server address will be entered manually on “NTP server address”.
• Default: Manual
IMPORTANT
•
When obtaining the NTP server address from the DHCP server, it is necessary to select “DHCP”,
“Auto(AutoIP)”, or “Auto(Advanced)” for “Network Settings” on the [Network] tab of the “Network” page.
(®page 166)
[NTP server address]
When “Manual” is selected for “NTP server address setting”, enter the IP address or the host name of the NTP
server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
IMPORTANT
•
When entering the host name for “NTP server address”, it is necessary to configure the DNS settings
on the [Network] tab of the “Network” page. (®page 166)
[NTP port]
Enter a port number of the NTP server.
• Available port number: 1 - 65535
• Default: 123
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670
164
Operating Instructions
16 Configure the settings of the servers [Server]
[Time adjustment interval]
Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
• Default: 1h
Operating Instructions
165
17 Configuring the network settings [Network]
17 Configuring the network settings [Network]
The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network
management Protocol) can be configured on the “Network” page.
The “Network” page has the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.
17.1 Configure the network settings [Network]
Click the [Network] tab on the “Network” page. (®page 47, page 49)
The following information is required to configure the network settings. Contact the network administrator or
your Internet service provider.
• IP address
• Subnet mask
• Default gateway (when using the gateway server/router)
• HTTP port
• Primary DNS address, Secondary DNS address (when using DNS)
166
Operating Instructions
17 Configuring the network settings [Network]
IPv4 network
[Network Settings]
Select the method of how to configure the IP address from the following.
• Static: The IP address is configured by entering manually on “IP address(IPv4)”.
• DHCP: The IP address is configured using the DHCP function.
• Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server is not found,
the IP address is automatically configured.
• Auto(Advanced): Using the DHCP function, network address information is referred to, and an unused
IP address is configured to the camera as a static IP address. The configured IP address is automatically
determined within the subnet mask range by the camera. When the DHCP server is not found, the IP
address is set to 192.168.0.10.
Operating Instructions
167
17 Configuring the network settings [Network]
•
Default: Auto(Advanced)
Note
•
When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP
address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255.
[IP address(IPv4)]
When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already
in use (for the PCs and the other network cameras).
• Default: 192.168.0.10
Note
•
Multiple IP addresses are unavailable even when using the DHCP function. Refer to the network
administrator for further information about the settings of the DHCP server.
[Subnet mask]
When not using the DHCP function, enter the subnet mask of the camera.
• Default: 255.255.255.0
[Default gateway]
When not using the DHCP function, enter the default gateway of the camera.
• Default: 192.168.0.1
Note
•
Multiple IP addresses for the default gateway are unavailable even when using the DHCP function.
Refer to the network administrator for further information about the settings of the DHCP server.
[DNS]
Determine how to set the address of the DNS server by selecting “Auto” (obtain the address automatically) or
“Manual” (enter the address of the DNS server). When “Manual” is selected, it is necessary to configure the
settings for the DNS.
When using the DHCP function, it is possible to obtain the DNS address automatically by selecting “Auto”.
Refer to the network administrator for further information about the settings.
• Default: Auto
[Primary server address], [Secondary server address]
When “Manual” is selected for “DNS”, enter the IP address of the DNS server.
Refer to the network administrator about the IP address of the DNS server.
IPv6 network
[Manual]
Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6
address).
• On: Enter an IPv6 address manually.
• Off: Manual entry of an IPv6 address will become unavailable.
• Default: Off
[IP address(IPv6)]
When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address
already in use.
168
Operating Instructions
17 Configuring the network settings [Network]
Note
•
When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible
router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to
configure an IPv6 address including prefix information provided from the IPv6 compatible router. Refer
to the manuals provided with the router for further information.
[Default gateway]
When “On” is selected for “Manual” of IPv6 network, enter the default gateway of IPv6 network of the camera.
Default: None (blank)
[DHCPv6]
Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function.
Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs
whose IP addresses are unique. Refer to the network administrator for further information about the settings
of the server.
• Default: Off
[Primary DNS server address], [Secondary DNS server address]
Enter the IPv6 address of the DNS server. Refer to the network administrator about the IPv6 address of the
DNS server.
Common
[HTTP port]
Assign the port numbers independently.
• Available port number: 1 - 65535
• Default: 80
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000
[Line speed]
Select the line speed for data transmission from the following. It is recommended to use with the default
“Auto”.
• Auto: Line speed will be applied automatically.
• 100M-Full: 100 Mbps full-duplex
• 100M-Half: 100 Mbps half-duplex
• 10M-Full: 10 Mbps full-duplex
• 10M-Half: 10 Mbps half-duplex
• Default: Auto
[Max RTP packet size]
Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size
when viewing images from the camera using the RTP protocol. It is recommended to use with the default
“Unlimited(1500byte)”.
When the RTP packet size is restricted in the network line in use, select “Limited(1280byte)”. Refer to the
network administrator for further information about the maximum packet size in the network line.
• Default: Unlimited(1500byte)
[HTTP max segment size(MSS)]
Select “Unlimited(1460byte)”, “Limited(1280byte)”, or “Limited(1024byte)” to determine whether or not to
restrict the maximum segment size (MSS) when viewing images from the camera using the HTTP protocol.
We recommended that you use this feature with the default setting.
Operating Instructions
169
17 Configuring the network settings [Network]
When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer
to the network administrator for further information about the MSS in the network line.
• Default: Unlimited(1460byte)
UPnP
This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to
configure the following automatically.
• Configuration of the port forwarding function of the router. (However, a router supporting UPnP is required.)
This configuration is useful when accessing the camera via the Internet, or from a cellular phone/mobile
terminal.
• Automatic refreshment of the shortcut to the camera that is created on the [Network] folder of the PC even
when the IP address of the camera changes.
[Auto port forwarding]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
• Default: Off
Note
•
•
•
Due to port forwarding, the port number may sometimes be changed. When the number is changed,
it is necessary to change the port numbers registered in the PC and recorders, etc.
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that “Enable” is displayed for “Status” of “UPnP”. (®page 205)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the
“23 Troubleshooting” section. (®page 218)
[Camera short cut]
Select whether or not to create the shortcut to the camera on the [Network] folder of the PC. When creating
the shortcut, select “On”.
To use the Camera short cut to the camera, enable the UPnP function on the PC in advance.
• Default: Off
Note
•
170
To display the shortcut to the camera on the [Network] folder of the PC, it is necessary to add the
Windows component. Refer to the following to enable the UPnP function.
For Windows Vista
[Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the
section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click
[Apply] ® Complete
For Windows 7
[Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on
network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save
changes] ® Complete
For Windows 8/Windows 8.1
[Start] ® select [Apps] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center]
® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings]
® click [Save changes] ® Complete
Operating Instructions
17 Configuring the network settings [Network]
HTTPS
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.
Refer to page 174 for information on how to configure the HTTPS settings.
[CRT key generate]
CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the
[Execute] button to display the “CRT key generate” dialog box.
[Self-signed Certificate - Generate]
The camera itself generates the security certificate used for the HTTPS protocol (self-signed certificate).
To generate the self-signed certificate, click the [Execute] button to display the “Self-signed Certificate Generate” dialog box.
[Self-signed Certificate - Information]
Displays the information of the self-signed certificate.
When the [Confirm] button is clicked, the registered information of the self-signed certificate will be displayed
in the “Self-signed Certificate - Confirm” dialog box.
When the [Delete] button is clicked, the generated self-signed certificate will be deleted.
[CA Certificate - Generate Certificate Signing Request]
When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the
HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing
Request” dialog window.
[CA Certificate - CA Certificate install]
Installs the server certificate (security certificate) issued by CA (Certificate Authority) and displays the
information of the installed server certificate.
To install the server certificate, click the [Browse...] button to display the [Open] dialog box, and select the file
of the server certificate issued by CA, and click the [Execute] button.
If the server certificate is already installed, the file name of the installed server certificate will be displayed.
[CA Certificate - Information]
Displays the information of the server certificate.
When the [Confirm] button is clicked, the registered information of the installed server certificate will be
displayed in the “CA Certificate - Confirm” dialog box. If the server certificate is not installed, the content of the
generated CSR file will be displayed.
When the [Delete] button is clicked, the installed server certificate will be deleted.
IMPORTANT
•
Before deleting the valid server certificate (security certificate), confirm that there is a backup file on
the PC or another media. The backup file will be required when installing the server certificate again.
[Connection]
Select the protocol used to connect the camera.
• HTTP: Only the HTTP connection is available.
• HTTPS: Only the HTTPS connection is available.
• Default: HTTP
[HTTPS port]
Designate the HTTPS port number to be used.
• Available port number: 1 - 65535
• Default: 443
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17 Configuring the network settings [Network]
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000
Note
•
•
•
•
•
•
•
The camera will restart after the connection setting is changed.
When using the self-signed certificate:
If the camera is accessed using the HTTPS protocol for the first time, the warning window will be
displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate.
(®page 181)
When using the server certificate:
In advance, install the root certificate and intermediate certificate on the browser in use. Follow the
instructions of CA for information on how to obtain and install these certificates.
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images
may be lower.
When the camera is accessed using the HTTPS protocol, it may take time to display images.
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may
be interrupted.
The maximum number of concurrent access user varies depending on the maximum image size and
transmission format.
[FTP access to camera]
Select “Allow” or “Forbid” to determine whether to allow or forbid the FTP access to camera.
• Default: Forbid
[Bandwidth control(bit rate)]
Select the total bit rate for data transmission from the following.
Unlimited/ 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 2048kbps/ 4096kbps/
8192kbps
• Default: Unlimited
Note
•
•
•
When selecting “64kbps”, select “Off” for “Audio transmission/reception” on the “Audio” tab.
(®page 129)
Select “128kbps” or a faster rate to carry out the live transmission of JPEG images and the FTP periodic
image transmission simultaneously.
When “Bandwidth control(bit rate)” is set low, taking a picture using the snap shot button may not
function depending on the use environment. In this case, select “QVGA” for “Image capture size” of
“JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower.
[Easy IP Setup accommodate period]
Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP
Setting Software” can be allowed.
• 20min: The network setting operation using the Panasonic “IP Setting Software” are allowed for 20 minutes
since the camera starts up.
• Unlimited: The network setting operation using the Panasonic “IP Setting Software” are allowed without
time limitation.
• Default: 20min
Note
•
•
172
The camera information display using the Panasonic “IP Setting Software” is allowed without time
limitation, and camera images can be opened.
Refer to the network administrator for the addresses of each server.
Operating Instructions
17 Configuring the network settings [Network]
•
•
The port forwarding function changes a global IP address to a private IP address, and “Static IP
masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in
a router.
To access the camera via the Internet by connecting the camera to a router, it is necessary to assign
a respective HTTP port number for each camera and address translation by using the port forwarding
function of the router. For further information, refer to the operating instructions of the router in use.
Enter [Global IP address + :
(colon) + port number] in the
"Address" box of the browser
via the Internet.
vvv.xxx.yyy.zzz:50000
vvv.xxx.yyy.zzz:50001
WAN
Global address
vvv.xxx.yyy.zzz
Router
LAN
Private address
192.168.0.254
Address translation using the port
forwarding function
vvv.xxx.yyy.zzz:50000 A 192.168.0.1:50000
Internet
(WAN)
Cable modem
XDSL modem
Private address
192.168.0.1
Port number: 50000
Address translation using the port
forwarding function
vvv.xxx.yyy.zzz:50001 A 192.168.0.2:50001
Private address
192.168.0.2
Port number: 50001
Operating Instructions
173
17 Configuring the network settings [Network]
17.2 Configure the HTTPS settings
Click the [Network] tab on the “Network” page. (®page 47, page 49)
The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access
to cameras on this page.
The HTTPS settings will be configured in the following procedure.
Generation of the CRT key (SSL encryption key)
When using the self-signed certificate
When using the server certificate
Generation of the self-signed certificate
Generation of CSR (Certificate Signing Request)
Application for the approval by CA
(Certificate Authority) - Issue of the server certificate
Installation of the server certificate
Configuration of the connection protocol
Access to the cameras using the HTTPS protocol
A
B
C
D
E
Generation of the CRT key (SSL encryption key) (®page 175)
Generation of the self-signed certificate (®page 176)
Generation of CSR (Certificate Signing Request) (®page 178)
Installation of the server certificate (®page 179)
Configuration of the connection protocol (®page 180)
174
Operating Instructions
17 Configuring the network settings [Network]
Note
•
•
To use the server certificate, you need to apply for the approval and the issue of the server certificate
by CA.
Either the self-signed certificate or the server certificate will be used. If both of them are installed, the
server certificate will take priority over the self-signed certificate.
17.2.1 Generation of the CRT key (SSL encryption key)
IMPORTANT
•
•
•
When the self-signed certificate or server certificate is valid, it is impossible to generate the CRT key.
When server certification is used, the available key size varies depending on the CA. Confirm the
available key size in advance.
To generate the CRT key, it may take about 1 minute when the key size is 1024 bit and about 2 minutes
when the key size is 2048 bit. Do not operate the web browser until the generation of the CRT key is
complete. While the CRT key is being generated, the refresh interval and line speed may be lower.
1. Click the [Execute] button of “CRT key generate”.
→ The “CRT key generate” dialog box will be displayed.
2. Select “1024bit” or “2048bit” for the length of the CRT to generate for “CRT key generate” - “RSA key
size”.
Note
•
To use the server certificate, follow the requests from the CA about the RSA key size.
3. Click the [Execute] button.
→ The generation of the CRT key will be started. When the generation is finished, the key size and
generation time & date of the generated key will be displayed on “Current CRT key”.
Note
•
•
To change (or update) the generated CRT key, perform step 1 to 3. The CRT key, self-signed certificate
and server certification are validated in a set together. When the CRT key is changed, it is necessary
to re-generate the self-signed certificate or re-apply for the server certificate.
When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of
“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box
will be displayed, and it is possible to check the key size and generation time & date of the previous
Operating Instructions
175
17 Configuring the network settings [Network]
key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace
the current CRT key with the previous one.
17.2.2 Generation of the self-signed certificate (security
certificate)
IMPORTANT
•
If the CRT key is not generated, it is impossible to generate the self-signed certificate.
1. Click the [Execute] button of “Self-signed Certificate - Generate”.
→ The “Self-signed Certificate - Generate” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Description
Item
Available number of characters
[Common Name]
Enter the camera address or host name.
64 characters
[Country]
Enter the country name. (Omission is OK.)
2 characters (Country code)
[State]
Enter the state name. (Omission is OK.)
128 characters
[Locality]
Enter the locality name. (Omission is OK.)
128 characters
[Organization]
Enter the organization name. (Omission is OK.)
64 characters
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Operating Instructions
17 Configuring the network settings [Network]
Item
Description
Available number of characters
[Organizational
Unit]
Enter the unit name of the organization.
(Omission is OK.)
[CRT key]
Displays the key size and generation time & date
of the current key.
64 characters
Note
•
•
•
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
-._,+/()
When the camera is connected to the Internet, enter the address name or host name to access via
the Internet for “Common Name”. In this case, the security alert window will be displayed each time
the camera is locally accessed, even if the security certificate is installed.
When entering the IPv6 address for “Common Name”, put the address in brackets [ ].
Example: [2001:db8::10]
3. Click the [OK] button after entering the items.
→ The self-signed certificate will be generated.
Note
•
The information of the generated self-signed certificate will be displayed on “Self-signed
Certificate” - “Information”.
Depending on the status of the self-signed certificate, the following are displayed.
Indication
•
Description
Not generated
The self-signed certificate is not generated.
Invalid (Reason: CA Certificate installed)
The self-signed certificate has already been
generated, and the server certificate has been
installed.
• In this case, the server certificate is validated.
Common name of the self-signed
certificate
The self-signed certificate has already been
generated and validated.
When the [Confirm] button is clicked, the registered information of the self-signed certificate
(security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box.
Operating Instructions
177
17 Configuring the network settings [Network]
•
•
When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will
be deleted.
When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate.
17.2.3 Generation of CSR (Certificate Signing Request)
IMPORTANT
•
•
If the CRT key is not generated, it is impossible to generate the CSR.
Before generating the CSR file, configure the following settings on [Internet Options] of the web browser
in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click
the [Security] tab.
– Register the camera for [Trusted Sites].
– Click the [Custom level...] button to open the [Security Settings] window, and check the [Enable]
radio button of [File Download] under [Downloads].
– Click the [Custom level...] button to open the [Security Settings] window, and check the [Enable]
radio button of [Automatic prompting for file downloads] under [Downloads].
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.
→ The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Description
Item
Available number of characters
[Common Name]
Enter the camera address or host name.
64 characters
[Country]
Enter the country name.
2 characters (Country code)
[State]
Enter the state name.
128 characters
[Locality]
Enter the locality name.
128 characters
[Organization]
Enter the organization name.
64 characters
[Organizational
Unit]
Enter the unit name of the organization.
64 characters
178
Operating Instructions
17 Configuring the network settings [Network]
Item
Description
[CRT key]
Available number of characters
Displays the key size and generation time & date
of the current key.
Note
•
•
To use the server certificate, follow the requests from the CA about the information to be entered.
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
-._,+/()
3. Click the [OK] button after entering the items.
→ The [Save As] dialog box will be displayed.
4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.
→ The saved CSR file will be applied to the CA.
IMPORTANT
•
The server certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is
re-generated or updated after applying to the CA, the issued server certificate will be invalidated.
Note
•
This camera generates the CSR file in the PEM format.
17.2.4 Installation of the server certificate
IMPORTANT
•
If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For
the installation, the server certificate issued by CA is required.
1. Click the [Browse...] button of “CA Certificate - CA Certificate install”.
→ The [Open] dialog box will be displayed.
2. Select the server certification file and click the [Open] button. Then, click the [Execute] button.
→ The server certification will be installed.
Note
•
The host name registered in the installed server certificate will be displayed on “CA Certificate Information”. Depending on the status of the server certificate, the following are displayed.
Indication
Description
Invalid
The server certification is not installed.
Common name of the server certificate
The server certificate has already been installed
and validated.
Expired
The server certification has already expired.
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179
17 Configuring the network settings [Network]
•
When the [Confirm] button is clicked, the registered information of the installed server certificate
will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be
displayed with an asterisk (*).)
•
•
•
When the [Delete] button is clicked, the installed server certificate will be deleted.
When “HTTPS” is selected for “Connection”, it is impossible to delete the server certificate.
To change (or update) the server certificate, perform step 1 and 2.
IMPORTANT
•
•
•
Before deleting the valid server certificate (security certificate), confirm that there is a backup file on
the PC or another media. The backup file will be required when installing the server certificate again.
When the server certificate has expired, the HTTPS function will become unavailable. When the
camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate
before it expires.
The expiration date of the server certificate can be checked by double-clicking the server certification
file issued by CA.
17.2.5 Configuration of the connection protocol
1. Select “HTTP” or “HTTPS” for “Connection” to determine the protocol used to access the camera.
• HTTP: Only the HTTP connection is available.
• HTTPS: Only the HTTPS connection is available.
2. Designate the HTTPS port number to be used for “HTTPS port”.
• Available port number: 1 - 65535
• Default: 443
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000 - 61000
3. Click the [Set] button.
→ The camera will restart, and it will become possible to access to the cameras using the HTTPS protocol.
(®page 7, page 17, page 20)
Note
•
•
180
The camera will restart after the connection setting is changed.
When using the self-signed certificate:
If the camera is accessed using the HTTPS protocol for the first time, the warning window will be
displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate.
(®page 181)
Operating Instructions
17 Configuring the network settings [Network]
•
•
•
•
•
When using the server certificate:
In advance, install the root certificate and intermediate certificate on the browser in use. Follow the
instructions of CA for information on how to obtain and install these certificates.
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images
may be lower.
When the camera is accessed using the HTTPS protocol, it may take time to display images.
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may
be interrupted.
The maximum number of concurrent access user varies depending on the maximum image size and
transmission format.
17.3 Access the camera using the HTTPS protocol
1. Start up the web browser.
2. Enter the IP address of the camera in the address box of the browser.
• Example of entry: https://192.168.0.10/
IMPORTANT
•
•
When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + :
(colon) + port number” in the address box of the browser.
(Example: https://192.168.0.11:61443)
When the camera is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
3. Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed.
When the security alert window is displayed, install the security certificate. (®page 181)
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying
live images for the user name and password entries.
IMPORTANT
•
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of
images may be lower.
17.3.1 Install the security certificate
When the security certificate of the camera to access is not installed on the PC, the security alert window will
be displayed each time the camera is accessed using the HTTPS protocol. To have the security alert window
not displayed, it is necessary to install the security certificate in the following procedure. If the certificate is not
installed, the alert window will be displayed each time the camera is accessed.
Note
•
•
The security certificate is installed on the PC with the information registered for “Common Name”.
Therefore, the information registered for “Common Name” must be same as the address or host name
for the camera access. If the certificate is not the same, the security alert window will be displayed
each time the camera is accessed.
When the address or host name of the camera is changed, the security alert window will be displayed
each time the camera is accessed even if the security certificate is installed. Install the security
certificate again.
Operating Instructions
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17 Configuring the network settings [Network]
•
•
•
When the camera access is open to the Internet, enter the address name or host name to access via
the Internet for “Common Name”. In this case, the security alert window will be displayed each time
the camera is locally accessed, even if the security certificate is installed.
When the security certificate is properly installed, a key icon is displayed in the address box of the web
browser that has accessed the camera. (When using Internet Explorer 10 or Internet Explorer 11)
When using Internet Explorer 10, note that some of the displayed windows may differ from the following
descriptions.
1. Access the camera using the HTTPS protocol.
2. When the security alert window is displayed, click “Continue to this website (not recommended).”
→ The “Live” page will be displayed. If an authentication window is displayed, enter the user name and
password.
Note
•
182
If this window is displayed when accessing a device other than the camera or a website, a security
problem may have occurred. In this case, check the system status.
Operating Instructions
17 Configuring the network settings [Network]
3. Click “Certificate Error” over the URL, and click “View certificates”.
Operating Instructions
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17 Configuring the network settings [Network]
4. Click “Install Certificate...”.
Note
•
•
184
If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as
Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet
Explorer] ® click [Run as Administrator].
When using Windows 8.1, Windows 8, right click [iexplore] under “C:\Program Files\Internet
Explorer” and select [Run as Administrator].
Operating Instructions
17 Configuring the network settings [Network]
5. Click “Next” displayed on “Certificate Import Wizard”.
Note
•
When using Internet Explorer 10, select “Store Location”, and then click “Next”.
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17 Configuring the network settings [Network]
6. Select “Place all certificates in the following store”, and click “Browse...”.
7. Select “Trusted Root Certificate Authorities”, and click “OK”.
186
Operating Instructions
17 Configuring the network settings [Network]
8. Click “Next”.
9. Click “Finish”.
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17 Configuring the network settings [Network]
10. Click “Yes”.
→ When the import is successfully completed, the screen “The import was successful.” will be displayed.
11. Click “OK”.
→ When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed.
17.4 Configure the settings relating to DDNS [DDNS]
Click the [DDNS] tab on the “Network” page. (®page 47, page 49)
To access this camera via the Internet, it is necessary to configure the settings for the DDNS function.
When activating the DDNS function using the camera, either of the following DDNS services is available.
• “Viewnetcam.com” service
• Dynamic DNS Update (RFC2136 compliant)
IMPORTANT
•
•
188
Before using the DDNS service, it is necessary to perform the port forwarding setting for the router.
About Dynamic DNS Update (RFC2136 compliant)
Operation using DDNS services other than the “Viewnetcam.com” service is not guaranteed. We are
not responsible for any troubles or accidents on the circumstances where the camera is used arising
out of such services.
Operating Instructions
17 Configuring the network settings [Network]
Refer to the DDNS service providers for the selection and configuration of the DDNS services other
than the “Viewnetcam.com” service.
Note
•
“Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras.
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about
the service.
About DDNS services (IPv4/IPv6)
By using a DDNS service, it becomes possible to view camera images via the Internet.
The DDNS service associates dynamic global addresses and domain names.
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).
In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore,
access to the camera via an old global address may be invalidated after a certain period of time. Either of the
following services is required when accessing a camera whose global address is not static via the Internet.
• DDNS service (such as “Viewnetcam.com”)
It is possible to access via a registered and static domain name (example: *****.viewnetcam.com) even
after the global address is changed. Enrollment in a domain name service is required even when using the
IPv6 connection.
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the
service.
• Static IP address service (such as a service offered by a contracted provider)
In this service, global addresses are static (not changed).
17.4.1 Configuration of the DDNS service (Example of the
“Viewnetcam.com” service)
C
A
D
C
B
B
D
E
A
E
A.
B.
C.
D.
E.
DNS server
Internet
Provider
“Viewnetcam.com” service server
Remote site
Operating Instructions
189
17 Configuring the network settings [Network]
Global address is changed.
The contracted provider allocates a global address to the router (or the camera). The global address is not
static but dynamic.
“*****.viewnetcam.com” and the current global address is automatically registered.
If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will
be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera
and the global address of router (or camera) when a camera automatically notifies the service server of
the global address.
Current global address is automatically registered via “*****.viewnetcam.com”.
The “Viewnetcam.com” service server registers the global address and the domain name of router (or
camera) in the DNS server.
Global address is obtained via the URL (domain name).
By entering the URL (including the domain name) on the web browser when accessing the camera via the
Internet, the DNS server identifies the registered global address of router (or camera).
Access using the current global address
The identified global address is used for accessing the router (or camera) to monitor images.
Note
•
•
Refer to the contracted provider whether the current IP address is static or not.
Depending on the provider, local addresses may be allocated. In this case, the DDNS service is
unavailable. Refer to the contract provider for further information.
[Area]
Select the region where the camera is installed. If the camera is used outside of Japan, select “Global”. If the
camera is used in Japan, select “Japan”.
Japan/Global
[Service]
Select the DDNS service to determine whether or not to use DDNS.
• Off: Does not use the DDNS function.
• Viewnetcam.com: Uses the “Viewnetcam.com” service.
• Dynamic DNS Update: Uses Dynamic DNS Update (RFC2136 compliant) without the DHCP cooperation.
• Dynamic DNS Update(DHCP): Uses Dynamic DNS Update (RFC2136 compliant) with the DHCP
cooperation.
• Default: Off
Note
•
190
When using Dynamic DNS Update (RFC2136 compliant), refer to the network administrator for whether
or not to cooperate with the DHCP.
Operating Instructions
17 Configuring the network settings [Network]
17.4.2 When using the “Viewnetcam.com” service
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com”.
[Your Account Link]
When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed
in a newly opened window.
Register the information in the registration window to enroll in the “Viewnetcam.com” service.
[Access interval]
Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name
from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h
• Default: 1h
[Global IP Address Notification Method]
Typically [Global IP Address Notification Method] should be set to “Normal”.
If you cannot access the camera using the registered URL 30 minutes after registering with
“Viewnetcam.com”, select “Advanced”.
In this case, UPnP (®page 170) must be enabled for the camera and for the router.
• Default: Normal
17.4.3 Procedure to register information for the
“Viewnetcam.com” service
1. Select [Viewnetcam.com] for [DDNS] and click the [Set] button.
→ A URL is displayed in [Your Account Link].
If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet
connection, then click [Set] again.
2. Register the information for “Viewnetcam.com” by following the instructions of the wizard.
→ The registration window for “Viewnetcam.com” will be displayed in a newly opened window.
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17 Configuring the network settings [Network]
When the registration window is not displayed, check that the PC is being connected to the Internet,
and click the reload button of the browser.
3. Register the information for “Viewnetcam.com” by following the instructions of the wizard.
→ When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close
the registration window.
The URL set at the time of registration can be used for camera access. However, this URL is unavailable
when accessing the camera from the PC connected to the same network (LAN).
Note
•
•
•
•
•
192
When the registration for the “Viewnetcam.com” service is completed, the URL registered for
“Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered
camera is validated.
To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website
(http://www.viewnetcam.com/) later.
When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the
status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the
camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] [Viewnetcam.com] on the “Maintenance” page.
It is possible to check the information registered for the “Viewnetcam.com” service by accessing the
URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being
connected to the Internet, and click the [Set] button.
If access often fails due to the change in the global address of router, set a smaller value for “Access
interval”.
Operating Instructions
17 Configuring the network settings [Network]
17.4.4 Checking the information registered for the
“Viewnetcam.com” service
It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 205)
17.4.5 When using “Dynamic DNS Update”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
• Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
Note
•
Refer to the network administrator for further information about the available host names.
[Access interval]
Select the interval to access the Dynamic DNS Update service server to check the IP address and the host
name from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h/ 6h/ 24h
• Default: 24h
17.4.6 When using “Dynamic DNS Update(DHCP)”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
• Available number of characters: 3 - 250 characters
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17 Configuring the network settings [Network]
•
•
Enter in the form of “(host name). (domain name)”.
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
Default: None (blank)
Note
•
Refer to the network administrator for further information about the available host names.
17.5 Configure the settings relating to SNMP
[SNMP]
Click the [SNMP] tab on the “Network” page. (®page 47, page 49)
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera
by connecting to the SNMP manager. When using the SNMP function, contact the network administrator.
[Community]
Enter the community name to be monitored.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
IMPORTANT
•
When using the SNMP function, it is necessary to enter the community name. When no community
name is entered, the SNMP function will not work.
[System name]
Enter a system name to be used to manage the camera with the SNMP function.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
[Location]
Enter the name of the location where the camera is installed.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
[Contact]
Enter the E-mail address or the phone number of the SNMP manager.
• Available number of characters: 0 - 255 characters
• Default: None (blank)
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Operating Instructions
17 Configuring the network settings [Network]
17.6 Configure the settings relating to the FTP
periodic image transmission [FTP img. trans.]
Click the [FTP img. trans.] tab on the “Network” page. (®page 47, page 49)
The settings relating to the periodic transmission of images to an FTP server can be configured on this page.
To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in
advance (®page 162). Refer to page 196 for descriptions of how to configure schedules of image
transmission.
IMPORTANT
•
•
•
Depending on the network line speed or the network traffic, images may not be transmitted at the exact
designated interval or period.
When “On” is selected for both of the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. For this reason, images may not be transmitted at the exact designated
interval or period if alarms occur frequently.
Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the FTP periodic
transmission function.
Note
•
When “FTP error” is selected for “Save trigger” on the [SD memory card] tab, images that have failed
to transmit using the FTP periodic image transmission can be saved automatically on the SD memory
card. (®page 33)
FTP periodic image transmission
[FTP >>]
When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 162)
[FTP periodic image transmission]
Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission
function.
When “On” is selected, it is necessary to configure the settings of the FTP server. (®page 162)
• Default: Off
Operating Instructions
195
17 Configuring the network settings [Network]
[Directory name]
Enter the directory name where the images are to be saved.
For example, enter “/img” to designate the directory “img” under the root directory of the FTP server.
• Available number of characters: 1 - 256 characters
• Unavailable characters: " & ;
• Default: None (blank)
[File name]
Enter the file name (name of the image file to be transmitted) and select the naming option from the following.
• Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/
minute/ second)” + “Serial number (starting from 00)”].
• Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o
time&date” is selected, the file will be overwritten each time a file is newly transmitted.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & ; : / * < > ? \ |
• Default: None (blank)
Note
•
When “Name w/time&date” is selected, the file name will be [“Entered file name” + “Time and date
(year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”] + “s” during summer
time.
[Transmission interval]
Select the interval for the FTP periodic image transmission from the following.
1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/
1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h
• Default: 1s
[Image capture size]
Select the capture size of images to be transmitted from the following.
SW598A
SC588A
When “2 mega pixel [16:9]” is selected for “Image capture mode”
640x360/320x180
When “1.3 mega pixel [16:9]” is selected for “Image capture mode”
1280x720/640x360/320x180
When “1.3 mega pixel [4:3]” is selected for “Image capture mode”
1280x960/VGA/QVGA
SW397B
SC387A
When “Aspect ratio” is selected for “16:9”
1280x720/640x360/320x180
When “Aspect ratio” is selected for “4:3 (VGA)”
1280x960/VGA/QVGA
When “Aspect ratio” is selected for “4:3 (800x600)”
1280x960/800x600/QVGA
• Default: 640x360
17.7 Configure the schedule settings of the FTP
periodic image transmission [FTP img. trans.]
Click the [FTP img. trans.] tab on the “Network” page. (®page 47, page 49)
196
Operating Instructions
17 Configuring the network settings [Network]
The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to
page 195 for further information about the settings relating to the FTP periodic image transmission.
17.7.1 How to set the schedules
1. Check the check box of the desired day of the week of “FTP image transmission schedule”.
→ The selected day of the week will be validated for the schedule.
2. To designate time, select the desired “hour” and “minute” from the pull-down menu.
When not designating time, check the checkbox of “24h”.
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17 Configuring the network settings [Network]
3. Click the [Set] button after completing the settings.
→ The result will be displayed at the bottom of the window.
17.7.2 How to delete the set schedule
1. Uncheck the check box of the set day of the week.
198
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17 Configuring the network settings [Network]
2. Click the [Set] button after completing the settings.
→ The schedule of the selected day of the week is deleted.
Operating Instructions
199
18 Configure the settings relating to the schedules [Schedule]
18 Configure the settings relating to the
schedules [Schedule]
On the “Schedule” page, it is possible to configure the settings relating to schedules as follows.
• Alarm permission (Alarm input will be received only in the specified schedule.)
• VMD permission (Video motion detection will be active only in the specified schedule.)
• Audio detection permission (Audio detection will be active only in the specified schedule.)
• Access permission (Access to the camera will be allowed only in the specified schedule.)
• H.264 recording (SD recording will be performed only in the specified schedule.)
• Position refresh (Camera position will be refreshed only in the specified schedule.)
The “Schedule” page has only the [Schedule] tab.
200
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18 Configure the settings relating to the schedules [Schedule]
Up to 5 schedules can be set.
1. Select an action to be assigned to the schedule from “Schedule mode”.
“Off” is selected at the default.
• Off: No action will be taken for the respective schedule.
• Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule.
• VMD permission: The video motion detection (VMD) function will be active during the period of the
schedule.
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18 Configure the settings relating to the schedules [Schedule]
•
•
•
•
•
Audio detection permission: The audio detection function will be active during the period of the
schedule.
Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab
(®page 156) can access the camera only in the period of schedule.
H.264 recording: The SD recording will be performed at the designated time in the schedule.
Position refresh: The camera position will be refreshed at the designated time in the schedule.
1-256: The camera will move to the designated preset position at the designated time in the schedule.
Note
•
•
Select “On” for “User auth.” on the [User auth.] tab of “User mng.” page (®page 156) and “Off” for
“Host auth.” on the “Host auth.” page (®page 157) to validate “Access permission”.
When selecting “H.264 recording”, select “H.264(1)” or “H.264(2)” for “Recording format” on the
[SD memory card] tab and select “Schedule” for “Save trigger”. (®page 59)
2. Select days of a week by checking the respective checkboxes.
3. From the pull-down menu, select the start time and the end time of the schedule.
When not designating time, check the checkbox of “24h”.
4. Click the [Set] button after completing the settings.
→ The result will be displayed at the bottom of the window.
Note
•
202
The schedules displayed at the bottom of the window can be identified by colors assigned to each
schedule.
Operating Instructions
19 Maintenance of the camera [Maintenance]
19 Maintenance of the camera [Maintenance]
System log check, firmware upgrade, status check and initialization of settings can be performed on this page.
The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
19.1 Check the system log [System log]
Click the [System log] tab of the “Maintenance” page. (®page 47, page 49)
Up to 4,000 system logs can be saved on the SD memory card when the SD memory card is inserted after
selecting “Use” for “SD memory card” on the [SD memory card] tab (®page 59).
When “Not use” is selected for “SD memory card”, up to 100 system logs can be saved on the built-in memory
of the camera.
When the saved system logs have reached the maximum number, the newer logs will overwrite the older
system logs. In this case, the oldest log is the first to be overwritten.
The system logs will be displayed in group of 100 logs each.
When using the SD memory card, the logs will be saved even when the power of the camera is turned off.
When not using the SD memory card, the logs will be deleted when the power of the camera is turned off.
[Next 100 >>]
When clicking “Next 100 >>”, the next 100 system logs will be displayed.
[<< Previous 100]
When clicking “<< Previous 100”, the previous 100 system logs will be displayed.
[No.]
The serial number of the system log will be displayed.
[Time & date]
Time and date at the error occurrence will be displayed.
Note
•
When “Off” is selected for “Time display format” on the [Basic] tab (®page 53), time & date of logs will
be displayed in 24-hour format.
[Description]
The descriptions about the system log will be displayed. Refer to page 214 for further information about the
system logs.
19.2 Upgrade the firmware [Upgrade]
Click the [Upgrade] tab of the “Maintenance” page. (®page 47, page 49)
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19 Maintenance of the camera [Maintenance]
The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for
further information about the firmware upgrade.
[Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version],
[IP address(IPv6)], [Viewer software installation counter], [Time past from the date of
manufacture]
Information of each item will be displayed.
1. Contact the dealer and download the latest firmware onto a PC.
IMPORTANT
•
A blank (space) cannot be used for the name of the directory where the downloaded firmware to
be saved.
2. Click the [Browse...] button and designate the downloaded firmware.
3. Click the radio button respective to the desired option to determine whether or not to initialize the settings
after completing the firmware upgrade.
Note
•
204
Note that the settings cannot be restored after an initialization is operated.
Operating Instructions
19 Maintenance of the camera [Maintenance]
4. Click the [Execute] button.
→ The confirmation window will be displayed.
IMPORTANT
•
•
•
•
•
•
•
•
After completing the upgrade, delete temporary Internet files. (®page 218)
Upgrade the firmware using a PC in the same subnet as the unit.
Follow the instructions from the dealer when upgrading the firmware.
When upgrading the application software, use the designated file (extension: img) for the firmware
upgrade.
The name of the firmware to be used for the upgrade should be “model name (Use small letters.
“WV-” is not required.)_xxxxx.img”.
* (“xxxxx” indicates the version of the firmware.)
Do not turn off the power of the camera during the upgrade process.
Do not perform any operation during upgrading and wait until it completes.
The following network settings will not be reset when upgrading the firmware after selecting “Reset the
settings to the default after completing the upgrade. (Except the network settings)”.
Primary server address and secondary server address DNS settings for IPv4, primary DNS server
address and secondary DNS server address settings for IPv6, On/Off for DHCP, IP address, subnet
mask, default gateway, HTTP port, HTTPS port, connection protocol (HTTP/HTTPS), CRT key, server
certificate, UPnP setting, line speed, bandwidth control (bit rate) and time & date
The viewer software used on each PC should be licensed individually. Refer to your dealer for the
software licensing.
19.3 Check the status [Status]
Click the [Status] tab of the “Maintenance” page. (®page 47, page 49)
The status of this camera can be checked on this page.
Operating Instructions
205
19 Maintenance of the camera [Maintenance]
[Viewnetcam.com]
• Server: The URL of the “Viewnetcam.com” service server will be displayed.
• Status: The registration status for the “Viewnetcam.com” will be displayed.
• Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.com” will be displayed.
[UPnP]
• Port number(HTTP), Port number(HTTPS): The port number that is set for UPnP port forwarding will be
•
•
displayed.
Status: The port forwarding status will be displayed.
Router global address: The global address of the router will be displayed.
[Self check]
The self check result of the hardware will be displayed.
[Hardware information]
Information such as how many times the camera has been panning/tilting.
Note
•
Refer to our website (http://security.panasonic.com/support/info/) for further information about the
contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or
the self check).
19.4 Reset the settings/Reboot the camera [Default
reset]
Click the [Default reset] tab of the “Maintenance” page. (®page 47, page 49)
The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed
on this page.
[Reset to the default (Except the network settings)]
Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Load the default HTML files (setup menu).]
Click the [Execute] button to reset the HTML files to the default.
It is impossible to operate the camera for about 3 minutes after the initialization.
206
Operating Instructions
19 Maintenance of the camera [Maintenance]
[Reset to the default and load the default HTML files.]
Click the [Execute] button to reset the settings of the camera and the HTML files to the default. Note that the
network settings will not be reset.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Reboot]
Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes
after rebooting the camera.
[Position refresh]
The camera position can be refreshed. When the camera has moved from the correct home/preset position
during normal use, or when it has been inadvertently moved while turning on the power of the camera, use
this function to correct the camera position.
It is impossible to operate the camera during the position refresh process (for about 2 minutes).
IMPORTANT
•
The direction of the camera may be accidentally changed when the camera is installed. When
registering presets after the installation, we recommend performing position refresh.
Note
•
•
The notification function allows users to notify errors to the destinations specified in “E-mail
notification” - “Destination E-mail address” and “Panasonic alarm protocol notification” - “Destination
server address” in the [Notification] tab on the “Alarm” page when an error occurs such as having no
SD memory card inserted after rebooting or inserting a locked SD memory card. (®page 149,
page 151)
SW598A
SW397B :
To initialize the network settings (®page 166), turn off the power of the camera, then turn on the power
again after turning the INITIAL SET switch to ON. The camera will start up after about 6 minutes, and
the settings including the network settings will be initialized. Do not turn off the power during
initialization. Once initialization is completed, turn off the power and then turn the INITIAL SET switch
to OFF.
SC588A
SC387A :
To initialize the network settings (®page 166), turn off the power of the camera, then turn on the power
again while holding down the INITIAL SET button on the unit, and keep the INITIAL SET button held
down for about 5 seconds. Wait about 6 minutes after releasing the button. The camera will start up
and the settings including the network settings will be initialized. Do not turn off the power of the unit
for about 6 minutes after turning on the power.
Operating Instructions
207
20 Number of users that can concurrently access the unit
20 Number of users that can concurrently
access the unit
The maximum number of users that can concurrently access the unit is 14, including users who receive H.264
images and users who receive JPEG images. (When “On” is selected for “Activation” of “Priority stream” on
the [System] tab of the “User mng.” page.) The number of users that can concurrently access the unit may
change according to the network environment and camera settings. Take the following into consideration.
• When “Off” is selected for “Activation” of “Priority stream”, a maximum of 12 users can concurrently access
the unit.
• If “Frame rate” is selected for “Transmission priority” in “H.264(1)” or “H.264(2)” on the [JPEG/H.264] tab
of the “Image/Audio” page, the number of users that can concurrently access the unit may be reduced.
• If the setting of “Max bit rate (per client)*” is increased in “H.264(1)” or “H.264(2)” on the [JPEG/H.264] tab
of the “Image/Audio” page, the number of users that can concurrently access the unit may be reduced.
• If the “Bandwidth control(bit rate)” on the [Network] tab of the “Network” page is restricted, the number of
users that can concurrently access the unit may be reduced.
Number of users that can
concurrently access the unit
Increase
Decrease
H.264 connections:
about 10 people
“Transmission priority” in “H.
264(1)” or “H.264(2)” on the
[JPEG/H.264] tab
Constant bit rate/
Best effort
Frame rate
Frame rate
“Max bit rate (per client)*” in “H.
264(1)” or “H.264(2)” on the
[JPEG/H.264] tab
64kbps
14336kbps *
1536kbps*
“Bandwidth control(bit rate)”
on the [Network] tab
Unlimited
64kbps
Unlimited
Note
•
•
•
208
When “Multicast” is selected for “Transmission type” in “H.264(1)” or “H.264(2)” on the [JPEG/H.264]
tab of the “Image/Audio” page, only the first user who accessed to monitor H.264 images will be
included in the maximum number. The second and subsequent users who monitor H.264 images will
not be included in the maximum number.
When “On” is selected for “Activation” of “Priority stream” on the [System] tab of the “User mng.” page,
because network bandwidth is constantly reserved for “Priority stream”, the number of users that can
concurrently access the unit may be reduced.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page, the
number of users that can concurrently access the unit may be reduced.
Operating Instructions
21 Using the CD-ROM
21 Using the CD-ROM
21.1 About the CD launcher
By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started
and the license agreement is displayed. Read the agreement and select “I accept the terms in the license
agreement”, and then click “OK”.
The CD launcher window is displayed.
• If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.
A
B
C
D
E
Using the supplied CD-ROM, the following actions can be performed.
The Panasonic “IP Setting Software” can be installed on the PC. (®page 210)
Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”.
(®page 212)
The manuals can be installed on the PC. (®page 211)
You can also view the manuals without installing them to the PC by clicking the [Open] button.
The Viewer software can be installed on the PC. (®page 211)
Operating Instructions
209
21 Using the CD-ROM
21.2 Installing Panasonic “IP Setting Software”
On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP
Setting Software” installation window. Confirm the following settings before starting the installation.
A
B
C
D
Select the Panasonic “IP Setting Software” to install.
Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software”
is installed.
Specify which folder on the PC to install the Panasonic “IP Setting Software” to.
Click the [Install] button to start the installation.
Note
•
210
To uninstall the Panasonic “IP Setting Software” delete the shortcut icon from where you specified it
to be installed (the default is on the desktop) during installation and the [EasyIPConfig] folder from the
folder (the default is C:\Panasonic) you specified during installation.
Operating Instructions
21 Using the CD-ROM
21.3 Installing the manuals
On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window.
Confirm the following settings before starting the installation.
A
B
C
D
E
Select which manuals to install. The camera models that the manuals support are displayed in B “Model
List”.
The camera models that are supported by the manuals selected in A are displayed here.
Select where to create the manuals shortcut icon when the manuals are installed.
Specify which folder on the PC to install the manuals to.
Click the [Install] button to start the installation.
Note
•
To uninstall the manuals, delete the shortcut icon from where you specified it to be installed (the default
is on the desktop) during installation and the [Manual] folder from the folder (the default is C:
\Panasonic) you specified during installation.
21.4 Installing the Viewer software
The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.
On the CD launcher window, click the [Install] button next to [Viewer Software], and follow the instructions
displayed on the window to install the software. A message is displayed if a PC that does not have the Viewer
software installed tries to access the camera. Install the software by following the instructions displayed on the
window. Refer to page 3 for further information.
Note
•
To uninstall the Viewer software, follow the steps below depending on the OS used on your PC.
Delete [Network Camera View 4S] from [Control Panel] - [Programs] - [Uninstall a program].
Operating Instructions
211
21 Using the CD-ROM
21.5 Configure the network settings of the camera
using the Panasonic “IP Setting Software”
It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided
CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera
independently. If the Panasonic “IP Setting Software” does not work, access the “Network” page from the setup
menu of the camera in the browser and perform settings separately. (®page 166)
IMPORTANT
•
•
•
•
The “Windows Security Alert” window may be displayed when starting the “IP Setting Software”. In this
case, disable “User Account Control” from the control panel.
Panasonic “IP Setting Software” is inoperable in other subnets via the same router.
This camera cannot be displayed or set with an older version of the “IP Setting Software” (version 2.xx).
Due to security enhancements in “IP Setting Software”, “Network Settings” of the camera to be
configured cannot be changed when around 20 minutes have passed after turning on the power of the
camera. (When the effective period is set to “20min” in the “Easy IP Setup accommodate period”.)
However, settings can be changed after 20 minutes for cameras in the initial set mode.
1. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the
CD launcher menu window, or double-click on the shortcut icon created after installing the software on the
PC.
• The License Agreement will be displayed. Read the Agreement and choose “I accept the terms in the
license agreement”, and click [OK].
• The “IP Setting Software” screen is displayed. If a camera is found, information about it, such as the
MAC address and IP address, is displayed.
2. Click the [Access Camera] button after selecting the MAC address/IP address of the camera to be
configured.
Note
•
•
•
•
212
When using a DHCP server, the IP address assigned to the camera can be displayed by clicking
the [Search] button of the “IP Setting Software”.
When duplicate IP addresses are used, the number of the camera with the duplicate address is
displayed in overlap.
It is possible to change the “Camera list” display between IPv4 addresses and IPv6 addresses in
accordance with the protocol in use.
The information displayed can be sorted by clicking the title of each displayed item.
Operating Instructions
21 Using the CD-ROM
•
When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and
network settings can be changed. For further information, refer to page 213.
3. When the viewer software “Network Camera View 4S” installation screen is displayed, follow the on-screen
instructions to install the software. (The viewer software “Network Camera View 4S” is installed from the
camera.)
• The “Live” page of the camera is displayed.
• If the viewer software “Network Camera View 4S” cannot be installed or images are not displayed, click
the [Install] button next to [Viewer Software] from the CD launcher window to install the software.
Changing Network Settings
When changing settings related to the network settings, such as connection mode, IP address, and subnet
mask, click the [Network Settings] button in [IP Setting Software] screen.
The “Network Settings” screen is displayed. Enter each item and then click the [Save] button.
Note
•
•
By unchecking the “Wait for camera restarting.” checkbox, multiple cameras can be continuously
configured.
For further information about each setting of the “Network Settings” page, refer to page 166.
IMPORTANT
•
•
It may take for around 2 minutes to complete uploading the settings to the camera after clicking
the [Save] button. The settings may be invalidated when the LAN cable is disconnected before
completing the upload. In this case, perform the settings again.
When using a firewall (including software), allow access to all UDP ports.
Operating Instructions
213
22 About the displayed system log
22 About the displayed system log
Error indications relating to SMTP
Category
POP3 server error
Indication
Description
Authentication error.
•
Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to find the POP3 server.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
The POP3 server may be down. Ask the
network administrator.
•
SMTP server error
Authentication error.
•
Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to resolve the E-mail server
address from DNS.
•
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
The DNS server may be down. Ask the
network administrator.
•
Failed to find the SMTP server.
•
•
Internal error
Undefined error.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
The SMTP server may be down. Ask the
network administrator.
An error occurred in the E-mail function.
Check if the E-mail settings are configured
correctly.
Error indications relating to FTP
Category
FTP server error
Connection error
Indication
Description
Failed to resolve the FTP server
address from DNS.
•
The FTP server may be down. Ask the
network administrator.
Failed to find the FTP server.
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
File transfer error.
•
The FTP server settings may be incorrect.
Check if the FTP settings are configured
correctly.
The settings relating to the indicated item
may be incorrect. Check if the FTP
settings are configured correctly.
Passive mode error.
Log out failed.
Failed to change the directory.
User name or password isn’t correct.
214
Operating Instructions
•
22 About the displayed system log
Category
Internal error
Indication
Undefined error.
Description
•
An error occurred in the FTP function.
Check if the FTP settings are configured
correctly.
Error indications relating to “Viewnetcam.com”
Category
Viewnetcam.com
server error
Indication
Failed to resolve the
Viewnetcam.com server address
from DNS.
Description
•
•
Connection error
No response from the
Viewnetcam.com server.
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
The DNS server may be down. Ask the
network administrator.
•
The “Viewnetcam.com” server may be
down. Ask the network administrator.
•
An error relating to the
“Viewnetcam.com” function occurred.
Check if the “Viewnetcam.com” settings
are configured correctly.
File transfer error.
Internal error
Undefined error.
Error indications relating to Dynamic DNS Update
Category
DDNS server error
Indication
Failed to resolve the DDNS server
address from DNS.
Description
•
•
Connection error
Internal error
The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
The DNS server may be down. Ask the
network administrator.
No response from the DDNS server.
•
The DDNS server may be down. Ask the
network administrator.
Same host name has registered.
•
The same host name has already been
registered in the DDNS server. Check if
the DDNS Update settings are configured
correctly.
Undefined error.
•
An error occurred in the DDNS function.
Check if the DDNS Update settings are
configured correctly.
Operating Instructions
215
22 About the displayed system log
Error indications relating to NTP
Category
Connection error
Indication
No response from the NTP server.
Description
•
•
The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
The NTP server may be down. Ask the
network administrator.
Internal error
Undefined error.
•
An error occurred in the NTP function.
Check if the NTP settings are configured
correctly.
Synchronizing with
NTP succeeded.
NTP update succeeded.
•
Time correction succeeded.
Log indications relating to HTTPS
Category
HTTPS
Indication
Description
Self-signed Certificate - Generated
•
Generation of the self-signed certificate is
complete.
Self-signed Certificate - Deleted
•
Deletion of the self-signed certificate is
complete.
Certificate Signing Request Generated
•
Generation of the CSR (Certificate Signing
Request) is complete.
CA Certificate - Installed
•
Installation of the server certificate is
complete.
CA Certificate - Deleted
•
Deletion of the server certificate is
complete.
Previous CRT key - Applied
•
Previous CRT key is applied.
CRT key - Generated
•
Generation of the CRT key is complete.
Log indications relating to login
Category
Login
Indication
User name or IP address
Description
•
•
216
Operating Instructions
The login user name will be displayed
when “On” is selected for “User auth.”.
The IP address of the PC currently
accessing the camera will be displayed
when “On” is selected for “Host auth.”.
22 About the displayed system log
Error indications relating to Panasonic alarm protocol notification
Category
Panasonic alarm
protocol notification
error
Indication
Failed to find destination of
notification.
Description
•
•
Cannot resolve notification
addresses from DNS
•
•
The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
The destination of notification may be
down. Ask the network administrator.
The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.
The DNS server may be down. Ask the
network administrator.
Operating Instructions
217
23 Troubleshooting
23 Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a
problem is not described below.
Symptom
Cannot access from the web
browser.
218
Operating Instructions
Cause/solution
Reference pages
•
Is the LAN cable (category 5e or better) firmly
connected to the network connector of the camera?
Installation Guide
•
Is the link indicator lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working
correctly. Check if the cables have any contact
failure or if the wiring is correct or not.
Installation Guide
•
Is the power of the camera on?
Check if the power of the camera is turned on.
Installation Guide
•
Are the set IP addresses valid?
•
Are you accessing the wrong IP address?
Check the connection as follows.
With the Windows command prompt, > ping “IP
address of the camera”.
If there is reply from the camera, the connection is
normal.
If there is no reply, check the connection with the
following methods using a computer connected to
the same network as the camera. If the firewall
settings on the PC are enabled, temporarily disable
them before performing settings on the camera.
– Start the Panasonic “IP Setting Software”,
confirm the camera's IP address, and then
access that IP address.
– If the network settings (IP address, subnet mask,
and default gateway) are incorrect, reboot the
camera and change the network settings by
using the Panasonic “IP Setting Software” within
20 minutes after the restart.
– In networks that do not have a DHCP server, the
IP address of the camera will be configured to
“192.168.0.10” when the camera is rebooted by
holding the INITIAL SET button on the camera.
After the camera is initialized, access the
camera and set the IP address again. (When the
camera is initialized, all the settings of the
camera previously configured on the setup
menus will be initialized.)
166
212
Installation Guide
23 Troubleshooting
Symptom
Cannot access from the web
browser.
Cannot access the camera
via the Internet.
Cause/solution
Reference pages
•
Is “554” selected for the HTTP port number?
For the HTTP port number, select a port number
other than the following port numbers used by the
camera. The number used by the camera: 20, 21,
23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443,
554, 995, 10669, 10670, 59000 - 61000
169
•
Is the same IP address provided to other devices?
Are there contradictions between the address and
the network subnet to be accessed?
When the camera and the PC are connected in
the same subnet:
Are the IP addresses of the camera and the PC set
in a common subnet? Or is “Use Proxy Server” for
the settings of the web browser checked?
When accessing the camera in the same subnet, it
is recommended to enter the address of the camera
in the “Don’t Use Proxy For These Addresses” box.
When the camera and the PC are connected in
the different subnet:
Is the IP address of the default gateway set for the
camera correct?
-
•
Is the name currently used to access the camera
different from the name registered for the
“Viewnetcam.com” service?
Access the camera again with the registered name.
191
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
181
•
Are the network settings of the camera correct?
Set the default gateway or DNS server address
correctly. To use the DDNS service, check that the
settings are correct.
Is the setting for “Default gateway” on the
“Network” page configured? Or is the setting
correct?
When communicating using IPv4:
Configure the setting for “Default gateway” of “IPv4
network” on the [Network] tab of the setup menu.
166
•
Operating Instructions
219
23 Troubleshooting
Symptom
Cause/solution
•
Reference pages
Is the setting of port forwarding configured for the
router?
To enable the access to the camera via the Internet,
it is necessary to perform the port forwarding setting
when the router in use does not support the UPnP
function. Refer to the manuals provided with the
router for further information.
Is the UPnP function of the router disabled?
Refer to the manuals provided with the router in use
to enable the UPnP function.
Is packet filtering set for the router to forbid the
access via the Internet?
Configure the settings of the router in use to enable
the access via the Internet. Refer to the manuals
provided with the router for further information about
the settings.
170
•
Are you accessing the camera using the local
address (the IP address used in a local network)?
When accessing the camera, use the global address
(or the URL registered in the DDNS service) and the
port number of the camera as the IP address to be
used in the Internet.
167
168
188
Cannot access the camera
via the URL of the
“Viewnetcam.com” service.
•
Is the global address of camera (or router) notified
to the “Viewnetcam.com” service server?
Log into the “My Account” page of
“Viewnetcam.com” website
(http://www.viewnetcam.com/) to check the
information of the registered camera. If the global
address is not displayed for the IP address, access
the camera, and register the user information for the
“Viewnetcam.com” service on the [DDNS] tab on the
“Network” page of the setup menu. In addition,
check the “Status” of “Viewnetcam.com” (on the
[Status] tab) and the system log (on the [System
log] tab) of the “Maintenance” page of the setup
menu.
191
205
Authentication window is
displayed repeatedly.
•
Is the user name and password changed?
While accessing the camera, when changing the
user name and password of another user logging
into the camera on another web browser, the
authentication window will be displayed each time
the screen is changed or refreshed.
Have you changed the [Authentication] setting?
When the [Authentication] setting has been
changed, close the web browser, and then access
the camera again.
-
Are you accessing the camera in the HTTPS mode?
In this mode, the refresh interval becomes slower
due to decode processing.
-
•
•
•
It takes time to display the
screen.
220
Operating Instructions
•
23 Troubleshooting
Symptom
Cannot access the camera
from a cellular phone.
Cannot access the camera
from a mobile terminal.
A cookie error was displayed
when performing user
registration for
“Viewnetcam.com”.
Cause/solution
Reference pages
•
Are you accessing another camera in the same local
network via a proxy server?
Configure the web browser to not use the proxy
server.
-
•
Are two or more users browsing the camera images
simultaneously?
It may take time to display the screen or the refresh
interval may become slower when two or more users
browse the camera images simultaneously.
-
•
Is the URL correct? Or is “/mobile” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a cellular phone, it is
necessary to enter “/mobile” at the end of the URL
that is used for the camera access from a PC.
17
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Network] tab, and access the camera again.
171
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
181
•
Is the URL correct? Or is “/cam” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a mobile terminal, it is
necessary to enter “/cam” at the end of the URL that
is used for the camera access from a PC.
20
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Network] tab, and access the camera again.
166
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
181
•
Is the web browser configured to allow cookies?
Configure the web browser to allow cookies. In
Internet Explorer, from [Tools] select [Internet
Options] and configure the cookies setting in the
[Privacy] tab.
-
Operating Instructions
221
23 Troubleshooting
Symptom
Cause/solution
Reference pages
User registration for the
“Viewnetcam.com” service
fails.
•
Is the registered E-mail address correct?
When an E-mail with the “Viewnetcam.com” website
link is not received, the registered E-mail address
may be incorrect. Visit the “Viewnetcam.com”
website (http://www.viewnetcam.com/) to register
the correct E-mail address.
-
Cannot obtain images on the
SD memory card.
•
Is “Allow” selected for “FTP access to camera” on
the [Network] tab of “Network” page?
It is necessary in advance to select “Allow” for “FTP
access to camera” on the [Network] tab of the
“Network” page.
172
•
Is the entered password correct?
Restart the web browser and enter the password
again.
69
•
Access to the SD memory card may be failed.
Restart the web browser and retry to obtain images.
-
Images suddenly stopped
displaying.
•
This problem may be caused by Internet Explorer
automatic updating.
Perform the following procedure.
– When using Internet Explorer 8, Internet
Explorer 9 or Internet Explorer 10:
The problem may be solved by selecting the
“Display all websites in Compatibility View”
check box in [Tools] - [Compatibility View
settings] of Internet Explorer.
– When using Internet Explorer 11:
Enter the IP address of the camera in the “Add
this website” box in [Tools] - [Compatibility View
settings] of Internet Explorer 11, and press the
[Add] button. After the setting is completed,
close the web browser once, then start it again.
Clear the [Delete browsing history on exit] check
box on the [General] tab in [Tools] - [Internet
Options].
If this check box is not cleared, the IP address
information registered on the “Compatibility
View settings” screen will also be deleted when
you exit the web browser.
Refer to the following web page for precautions and
verification information to be noted for each version
of Internet Explorer.
http://security.panasonic.com/support/
-
The “Install the viewer
software.” message is
displayed on the blue screen,
and live images are not
displayed.
•
Does the PC have the viewer software installed?
Install the viewer software from the provided
CD-ROM, with administrator rights.
-
222
Operating Instructions
23 Troubleshooting
Symptom
Cause/solution
Reference pages
The following message is
displayed when you gain
access via the web browser:
“The viewer software is not
installed. Installation of the
viewer software will start.”
You have pressed the [OK]
button to install the viewer
software, but a “Install the
viewer software.” message is
displayed and installation
does not start.
•
Is ActiveX filtering, a function of Internet Explorer 9
and later versions, enabled in Internet Explorer?
Disable ActiveX filtering before installing the viewer
software on the PC.
How to disable ActiveX filtering:
Clear the [ActiveX Filtering] check box in [Tools].
The check mark on the extreme left is not displayed
if ActiveX filtering has already been disabled.
-
The “Install the viewer
software.” message is
displayed on the blue screen,
and live images are not
displayed.
•
Does the PC have the viewer software installed?
Install the viewer software from the provided
CD-ROM, with administrator rights.
-
The following message is
displayed when you gain
access via the web browser:
“The viewer software is not
installed. Installation of the
viewer software will start.”
You have pressed the [OK]
button to install the viewer
software, but a “Install the
viewer software.” message is
displayed and installation
does not start.
•
Is ActiveX filtering, a function of Internet Explorer 9
and later versions, enabled in Internet Explorer?
Disable ActiveX filtering before installing the viewer
software on the PC.
How to disable ActiveX filtering:
Clear the [ActiveX Filtering] check box in [Tools].
The check mark on the extreme left is not displayed
if ActiveX filtering has already been disabled.
-
No image is displayed.
•
Is the viewer software installed on the PC?
Install the viewer software on a PC.
3
•
Is the cellular phone in use support the 320´240 or
640´480 resolution? Or is the image data size too
big to display images on the cellular phone?
Refer to the manuals provided with the cellular
phone in use for the restrictions of image data sizes.
-
Operating Instructions
223
23 Troubleshooting
Symptom
Cause/solution
Reference pages
No image is displayed. / Older
images or logs are displayed.
•
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1. Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2. When using Internet Explorer 10, Internet
Explorer 11:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] tab on the [Website
Data Settings] window.
When using Internet Explorer 7, Internet
Explorer 8, or Internet Explorer 9:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] section on the
[Temporary Internet Files and History Settings]
window.
-
Images are displayed blurry.
•
Is there dust or dirt on the dome section?
Check if there is no dust or dirt on the dome section.
When defocusing is caused by the camera position
being moved, carry out the position refresh to correct
the focus.
Installation Guide
•
•
Is “Limited (around 1.5 m)” selected for “Focus
Distance” on the [Cam. Function] tab?
Change the setting to “Unlimited”.
The upper part of images
becomes a little dark.
•
This is not malfunction.
When the camera is used with the tilt angle near
horizontal (near 0°) or higher (0° or higher), as the
camera is operated to zoom to the “Tele” side, the
upper part of images may become a little dark.
Installation Guide
Cannot adjust the focus
correctly.
•
Is there dust or dirt on the dome section?
Clean the dome section.
Installation Guide
•
Are photographic subjects hard to focus on with the
auto focus function?
Adjust the focus manually.
11
•
Is “Limited (around 1.5 m)” selected for “Focus
Distance” on the [Cam. Function] tab?
Change the setting to “Unlimited”.
95
224
Operating Instructions
95
23 Troubleshooting
Symptom
Cause/solution
Reference pages
•
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
Installation Guide
•
Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
-
No image is displayed (or too
dark).
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
9
Images are displayed washed
out.
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
9
Flicker appears on the
screen.
•
When flicker occurs frequently, select “Indoor
scene” for “Light control mode”.
103
The camera does not move
onto the preset position
exactly.
•
When the camera position is moved from the preset
position after turning on the power of the camera,
execute the position refresh function from the
[Default reset] tab of the “Maintenance” page. When
“Position refresh” is set for the created schedule, the
camera position will be corrected periodically.
202
207
•
Is any part of the camera worn out?
When the camera does not move to the exact
position frequently, the driving parts may be worn
out. Contact the dealer for assistance.
The camera does not
automatically move to the
previous position when
turning on the power of the
camera.
•
If the camera always moves to a specific position
after turning on the power of the camera, register
that position as the home position when convenient.
The camera will automatically move to the
registered position using the self return function
when turning on the power of the camera.
95
The movement of the camera
automatically changes.
•
Check the settings for the self return function.
95
The image is not being
refreshed.
Installation Guide
Operating Instructions
225
23 Troubleshooting
Symptom
Cause/solution
Reference pages
•
Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
•
Is the SD memory card formatted?
Format the SD memory card.
•
Isn’t the write protect switch set to “LOCK”?
When the write protect switch is set to “LOCK”,
available size/total size indication of the SD memory
card to be displayed on “Remaining capacity” of the
[SD memory card] tab will be “********KB/
********KB”.
•
Is “--------KB/--------KB” displayed on “Remaining
capacity” of the [SD memory card] tab?
Format the SD memory card.
66
•
Is any recognition error received when the “Diag.” of
“E-mail notification” or “Panasonic alarm protocol” is
used?
Format the SD memory card.
66
149
151
•
Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
-
•
Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.
Installation Guide
•
Is the viewer software installed on the PC?
Confirm that the viewer software “Network Camera
View 4S” is installed.
3
Audio is not output from other
products such as a network
disk recorder or PC software
package.
•
Some of the products such as a network disk
recorder or PC software package may not support
“G.711”. Set the audio encoding format of the
products to “G.726 (32 kbps).”
129
The alarm occurrence
indication button, the [AUX]
buttons and the SD recording
status indicator on the “Live”
page do not display the
current status in real time.
•
Is the viewer software installed on the PC?
Confirm that the viewer software “Network Camera
View 4S” is installed.
3
•
Is “Real time” selected for “Alarm status update
mode”?
53
No image is displayed on the
“Live” page.
•
Press the [F5] key on the keyboard of the PC or click
the [Live] button.
9
Shortcut icon of the camera is
not displayed on “Network” of
the PC.
•
Is the Windows component of UPnP added?
Add the component to the PC in use.
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
Live indicator lights red.
Cannot transmit audio to the
camera.
226
Operating Instructions
Installation Guide
66
-
170
23 Troubleshooting
Symptom
Cause/solution
Reference pages
Cannot download the log list.
•
Download of files using Internet Explorer may be
disabled.
Click “Internet Options...” on the [Tools] menu of
Internet Explorer, and [Security] tab. Then, click the
[Custom level...] button to open the “Security
Settings” window. Under “Downloads”, select
“Enable” for “Automatic prompting for file
downloads” (except Internet Explorer 9, Internet
Explorer 10, Internet Explorer 11). Click the [OK]
button. The warning window will be displayed. Click
the [Yes] button.
After changing the settings, close the web browser,
and then access the camera again.
-
Images are not displayed or
not refreshed smoothly.
•
Delete temporary Internet files as follows.
1. Select “Internet Options...” under “Tools” on the
menu bar of Internet Explorer. The “Internet
Options” window will be displayed.
2. Click the [Delete Files...] button in the
“Temporary Internet Files” section on the
[General] tab.
-
•
The firewall function of the anti-virus software may
be filtering the port of the camera.
Exclude the port number of the camera from the list
of the port numbers to be filtered by the anti-virus
software.
-
No indicator lights.
•
Is “Off” selected for “Indicator” on the “Basic” page?
Select “On” for “Indicator”.
53
H.264 images are not
displayed.
•
When “Network Camera View 4S” is deleted from a
PC on which both the viewer software “Network
Camera View 3” and “Network Camera View 4” are
installed, H.264 images will not be displayed.
In this case, delete “Network Camera View 3” from
the PC and then install “Network Camera View 4S”.
3
Operating Instructions
227
23 Troubleshooting
Symptom
When displaying H.264
images on two or more web
browser windows, images
from two or more cameras are
displayed in sequence on a
single browser window.
228
Operating Instructions
Cause/solution
•
This may occur due to the display adapter and driver
combination.
When this has occurred, first update the driver of the
display adapter to the latest version.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
The following are descriptions for when Windows 7
is installed on the PC in use.
1. Right-click on the desktop and select
“Properties” from the displayed pop-up menu.
2. Select “Settings” from “Display Properties”, and
then click the [Advanced] button.
3. Click the [Troubleshoot] tab and disable the
DirectDraw acceleration by adjusting the level of
Hardware acceleration.
4. If the [User Account Control] dialog box is
displayed, click “Yes”. When logged in as a user
other than the administrator, enter the password
and click “Yes”. Enter a user name as required.
5. Move the slider for “Hardware acceleration” to
the extreme left towards “None”, and then click
“OK”.
Reference pages
-
23 Troubleshooting
Information Bar
Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the
following has occurred. By performing the following solutions, other applications will not be affected.
When using Internet Explorer 9 or Internet Explorer 10:
The “Information Bar” (A) expressed in the following symptom and solutions will be displayed just below the
address bar only when there is information to communicate.
A
When using Internet Explorer 7.0 or Internet Explorer 8.0:
The “Information Bar” (B) expressed in the following symptom and solutions will be displayed just below the
address bar only when there is information to communicate.
ԙ
Cause/solution
Symptom
Reference pages
The following message is
displayed on the information
bar.
“Pop-up blocked. To see this
pop-up or additional options,
click here...” (Internet
Explorer 7 or Internet Explorer
8)
•
Click the information bar and select “Always
Allow Pop-ups from This Site...”. The dialog
window saying “Allow pop-ups from this site?” will
be displayed. Click the [Yes] button.
-
The following message is
displayed on the information
bar.
“Internet Explorer blocked a
pop-up from ***.***.***.*** (IP
address).” (Internet Explorer
9 or Internet Explorer 10,
Internet Explorer 11)
•
Select “Options for this site” ® “Always allow”.
-
The following message is
displayed on the information
bar.
“This webpage wants to run
the following add-on:
`WebVideo Module' from
`Panasonic System Networks
Co.,Ltd.`.” (Internet Explorer 9
or Internet Explorer 10)
•
Select [Allow].
-
Operating Instructions
229
23 Troubleshooting
Symptom
Cause/solution
Reference pages
The following message is
displayed on the information
bar.
“This site might require the
following ActiveX control
'nwcv4Ssetup.exe' from
'Panasonic System Networks
Co.,Ltd.'. Click here to
install...” (Internet Explorer 7
or Internet Explorer 8)
•
Click the information bar and select “Install
ActiveX Control”.
The “Security Warning” window will be displayed.
Click the [Install] button on the displayed
“Security Warning” window.
-
The following message is
displayed on the information
bar.
“This webpage wants to install
the following add-on:
`nwcv4Ssetup.exe' from
`Panasonic System Networks
Co.,Ltd.`.” (Internet Explorer 9
or Internet Explorer 10)
•
Select [Install]. The “Security Warning” window
will be displayed. Click the [Install] button on the
displayed “Security Warning” window.
-
An unnecessary status bar or
scroll bar is displayed on the
pop-up window.
•
Click “Internet Options...” under “Tools” of the
menu bar of Internet Explorer, and then click the
[Security] tab. Click “Internet” in the “Select a
zone to view or change security settings.”
section. Then, click the [Custom level...] button
to open the “Security Settings” window. Under
“Miscellaneous”, select “Enable” for “Allow
script-initiated windows without size or position
constraints”. Click the [OK] button.
When the warning window is displayed, click the
[Yes] button.
-
Images do not fit in the
frames.
•
When using Windows 8.1:
Right-click on the desktop, click “Screen
resolution” ® “Make text and other items larger
or smaller”, and then move the slider of “Change
the size of all items” to “Smaller” so that the
screen becomes the recommended size.
When using Windows 8/Windows 7:
Right-click on the desktop, click “Screen
resolution” ® “Make text and other items larger
or smaller”, and then select “Smaller - 100%
(default)”.
When using Windows Vista:
Right-click on the screen and click
“Personalize” ® “Adjust font size (DPI)”, and
then select “Default scale (96 DPI)”.
-
230
Operating Instructions
24 Directory structure of drive B
24 Directory structure of drive B
Drive B
FTP
150101
0123
150102
ALARM
00001000
15010112.01
Image failed to transmit to the
FTP server by the FTP periodic
image transmission function
(Ex.img_15010101230000.jpg)
File name.01
Image captured at the alarm
occurrence
(Ex.img_1501011234000001.jpg)
File name.01
Image saved manually
(Ex.img_1501011234000001.jpg)
15010112.02
LOCAL
00001000
15010112.01
15010112.02
PULL
Destination where images are to be saved by the SD memory
recording function of Panasonic network disk recorder
LOG
Destination where log files are to be saved (for the system administration)
M_ALARM
10000001
10000101
M_LOCAL
10000001
10000101
Video saved at the alarm occurrence (Approx. 2 MB per file)
(Ex.10000001_151224193826_A.mp4)
Video that was started to be recorded on
December 24, 2015 19:38:26
Video saved manually or during the period of the schedule
(Approx. 2 MB per file)
(Ex.10000001_151224193826_L.mp4)
Video that was started to be recorded on
December 24, 2015 19:38:26
N_NWBKP
Destination where video are to be saved by the SD memory
recording function of Panasonic network disk recorder
SETTINGS
Destination where setting files are to be saved (for the system administration)
Operating Instructions
231
For U.S. and Canada:
Panasonic System Communications Company of North America,
Unit of Panasonic Corporation of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Two Riverfront Plaza, Newark, NJ 07102-5490
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada
(905)624-5010
www.panasonic.ca
For Europe and other countries:
http://www.panasonic.com
Importer's name and address to follow EU rules:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
© Panasonic System Networks Co., Ltd. 2015
PGQP2149YA av1215-1096