PROBLEM
SOLUTION
The machine is on but switch
does not light up A
- Check that the machine is connected to a power supply; check the safety switches of
your home power supply system
No coffee comes out
-
I turn the knob but the
machine does not generate
Fill the tank, make sure it is securely inserted
Make sure the steam knob is completely closed
Remove the capsule holder from the unit
Wait until coffee switch is lit (machine is ready to make coffee)
Put a cup under the brewing unit and press coffee switch
Let water run for a few seconds
Press coffee switch again to stop flow
Put in a new capsule in the capsule holder and turn capsule holder firmly into place
(turn handle to the Stop E position) and then try to make coffee again B
Case a) If the temperature display steam icon D is on, wait for the steam icon C
to light up
Steam is generated but
milk does not froth
Case b)If the temperature display steam icon D is off, press the steam switch and wait for
the steam switch to light up (heating)
Case c)The steam nozzle could be obstructed: turn off the machine; wait for the machine
to cool (at least one hour); remove any obstruction from the holes of the steam nozzle G
Water leaks from the unit
when making coffee
- Check that the capsules are for household use (the top of the capsule is the same
colour as the bottom) and not for professional use (the top of the capsule is transparent)
- Insert a new capsule in the capsule holder twist the holder in position until locked in
place E and make coffee B
Rapid beeping and
triangular icon is flashing
Perform the following operations:
- Turn off the machine
- Fill the water tank
- Place a pitcher under the steam nozzle and open the steam knob
- Turn on the machine wait approx. 10 seconds
- Close the steam knob wait for the coffee switch to light up
Triangular icon is flashing slowly - Perform decalcification cycle
Water leaks from inside
the machine
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IF PROBLEM
PERSISTS
- Turn off the machine; disconnect the appliance from the power supply
Contact
Assistance
IF PROBLEM
PERSISTS
PROBLEM
SOLUTION
The water tank leaks after
it has been filled
- Empty the water tank, press the transparent rubber washer
of the connection valve inside the tank firmly into place
After having pressed the steam button, - The machine needs to cool down after a prolonged delivery of steam;
wait a few minutes and the machine will begin working again
the machine does not light up the
steam icon situated on the circular
crown which shows the preparation
phase, but the coffee icon flashes
Contact
Assistance
- Some dripping during the first few seconds of extraction is normal
Coffee drips from capsule before
extraction starts
C
G
A
60
B
80
40
20
D
E
47
EN