4G LTE Network Extender User Guide

Verizon 4G LTE
Network Extender 2
User Guide 3.1
Network Systems
Samsung Electronics America
Document Version 1.1
October 2017
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including but not limited to, accessories, parts, or software relating thereto (the
“4G LTE Network Extender 2”), is proprietary to Samsung and protected under
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source code covered under the open source licenses, please visit:
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Address:
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Phone: 1-800-SAMSUNG (726-7864)
Phone: 1-888-987-HELP (4357)
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Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
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(Automated Response System) at: www.samsung.com/us/support
Contents
Preface
vii
Relevance ....................................................................................................................................... vii
Conventions in this Document ....................................................................................................... vii
Revision History.............................................................................................................................. vii
Organization of This Document ..................................................................................................... viii
Related Documentation ................................................................................................................. viii
Personal and Product Safety .......................................................................................................... viii
Chapter 1
Getting Started
1
Introduction ..................................................................................................................................... 1
Features ........................................................................................................................................... 1
System Requirements ...................................................................................................................... 2
Network Extender Basics ................................................................................................................. 3
Chapter 2
Network Extender Setup
5
Setup Procedure............................................................................................................................... 5
Making a Call .................................................................................................................................. 10
Additional LCD Display Information ............................................................................................... 11
Chapter 3
The Network Extender Admin Website (Local)
13
Admin Website Overview .............................................................................................................. 14
Home .............................................................................................................................................. 18
Connected Devices ......................................................................................................................... 19
Settings........................................................................................................................................... 21
The About Page .............................................................................................................................. 33
Chapter 4
Configuring Your Device
38
Firewall Settings ............................................................................................................................. 38
Indoor GPS Antenna Using Extension Cable .................................................................................. 39
Outdoor GPS Antenna .................................................................................................................... 40
Chapter 5
Troubleshooting
41
Power/Status Indicator Light is Not Turning On ............................................................................ 41
Network Extender Has Not Acquired a GPS Fix Even After an Hour .............................................. 41
Unable to Place Call Using Network Extender ............................................................................... 42
Power/Status LED Indicator is Blinking .......................................................................................... 42
Startup Sequence and Troubleshooting......................................................................................... 43
Other Messages and Troubleshooting ........................................................................................... 44
Alarms and Troubleshooting .......................................................................................................... 46
Appendix A Outdoor GPS Antenna Installation
48
GPS Antenna System Configuration ............................................................................................... 48
Signal Interference ......................................................................................................................... 60
GPS Antenna Installation................................................................................................................ 62
Grounding the Optional GPS Arrestor............................................................................................ 68
Appendix B Acronyms
70
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Contents
List of Figures
Figure 1.
Figure 2.
Figure 3.
Figure 4.
Figure 5.
Figure 6.
Figure 7.
Figure 8.
Figure 9.
Figure 10.
Figure 11.
Figure 12.
Figure 13.
Figure 14.
Figure 15.
Figure 16.
Figure 17.
Figure 18.
Figure 19.
Figure 20.
Figure 21.
Figure 22.
Figure 23.
Figure 24.
Figure 25.
Figure 26.
Figure 27.
Figure 28.
Figure 29.
Figure 30.
Figure 31.
Figure 32.
Figure 33.
Figure 34.
Figure 35.
Figure 36.
Verizon Wireless 4G LTE Network Extender 2 ................................................................................. 1
Box Contents .................................................................................................................................... 2
Optional Wall and Ceiling Mount Bracket (sold separately) ............................................................ 2
Components - Front and Rear View ................................................................................................. 3
Network Extender Placement .......................................................................................................... 5
Connect the Ethernet Cable and Power ........................................................................................... 6
Quick Reference Icons .................................................................................................................... 15
Network Extender Sign In Pop-Up Window ................................................................................... 16
Network Extender Forgot Admin Password Window .................................................................... 17
Network Extender Security Challenge Pop-up Window................................................................. 17
The Network Extender Home Page ................................................................................................ 18
The Network Extender Connected Devices Page ........................................................................... 19
The Network Extender Network Settings Tab ................................................................................ 21
The Network Extender Advanced Settings Tab .............................................................................. 23
The Network Extender Change Admin Password Tab.................................................................... 25
The Network Extender Time Zone Tab........................................................................................... 27
The Network Extender Certificate Management Tab .................................................................... 29
Settings-Certificate Management-Reset Certificate Popup Window............................................. 30
The Network Extender Status & Alerts Tab.................................................................................... 33
Network Extender GPS Tab ............................................................................................................ 35
The Network Extender Performance Tab....................................................................................... 36
The Support Tab ............................................................................................................................. 37
Connect the GPS Arrestor and Line Amplifier ................................................................................ 40
Example of a Common GPS Antenna System Configuration .......................................................... 48
GPS Cable Configuration Case #1 ................................................................................................... 52
GPS Cable Configuration Case #2 ................................................................................................... 53
The Network Extender GPS Arrestor Cable Connection Case #1 ................................................... 55
The Network Extender GPS Arrestor Cable Connection Case #2 ................................................... 56
The Network Extender GPS Arrestor Cable Connection Details .................................................... 57
GPS Arrestor GPS Antenna Cable Connection Detail ..................................................................... 58
GPS Antenna Installation................................................................................................................ 59
GPS Antenna Installation (Wall) ..................................................................................................... 63
GPS Antenna Installation (Floor) .................................................................................................... 64
Fixing GPS Bulkhead ....................................................................................................................... 66
Fixing the GPS Arrestor .................................................................................................................. 67
Connection of the GPS Arrestor Ground Cable .............................................................................. 69
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Contents
List of Tables
Table 1.
Table 2.
Table 3.
Table 4.
Table 5.
Table 6.
Table 7.
Table 8.
Table 9.
Table 10.
Table 11.
Table 12.
Table 13.
Table 14.
Table 15.
Table 16.
Table 17.
Table 18.
Table 19.
Table 20.
Table 21.
Table 22.
Table 23.
Admin Website Initial Access Window........................................................................................... 15
The Network Extender Home Page ................................................................................................ 18
The Network Extender Connected Devices.................................................................................... 20
The Network Extender Network Settings Tab ................................................................................ 21
The Network Extender Advanced Settings Tab .............................................................................. 23
The Network Extender Change Admin Password Tab.................................................................... 25
The Network Extender Time Zone Tab........................................................................................... 27
Time Zone Information .................................................................................................................. 28
The Network Extender Certificate Management Tab .................................................................... 29
The Network Extender Status & Alerts Tab.................................................................................... 34
The Network Extender GPS Tab ..................................................................................................... 35
The Network Extender Performance Tab....................................................................................... 37
The Support Tab ............................................................................................................................. 37
Destination Ports............................................................................................................................ 38
Firewall Settings ............................................................................................................................. 38
Other Messages in the Network Extender Display ........................................................................ 44
Alarms in the Network Extender Admin Website (Local)............................................................... 46
GPS Antenna System Configuration ............................................................................................... 48
GPS Cable Connection .................................................................................................................... 49
Identification Tag of GPS Cable ...................................................................................................... 51
Optional GPS Bulkhead Fixing Parts and Tools............................................................................... 65
GPS Arrestor Fixing Parts and Tools ............................................................................................... 67
Grounding the GPS Arrestor (MGB GPS Arrestor).......................................................................... 68
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Preface
This user guide describes how to install the 4G LTE Network Extender 2 and
provides cable connection specifications.
Relevance
This user guide applies to the following products/software
Model
Release
SLS-BU10B
3.1
Conventions in this Document
Samsung Networks product documentation uses the following conventions.
Symbols
Symbol
Description
Indicates a task.
Indicates a shortcut or an alternative method.
Provides additional information.
Provides information or instructions that you should follow to avoid service
failure or damage to equipment.
Provides information or instructions that you should follow to avoid personal
injury or fatality.
Provides antistatic precautions that you should observe.
Revision History
The following table lists all versions of this document.
Version
Date
Description
1.0
June 2017
First version
- Updated Chapter 2 Network Extender Setup with additional
LED information;
1.1
Oct. 2017
Second version
-Updated all picture including Admin Website and Chapter 5
Troubleshooting
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Preface
Organization of This Document
Section
Title
Description
Chapter 1
Getting Started
Provides an overview of the Network
Extender.
Chapter 2
Device Setup
Describes the procedures needed to
set up the Network Extender.
Chapter 3
The Network Extender Admin
Website (Local)
Describes the Network Extender
Admin Website (Local).
Chapter 4
Configuring Your Device
Provides detailed information
regarding firewall settings.
Chapter 5
Troubleshooting
Provides information to troubleshoot
STS LED statuses.
Appendix A
Acronyms
List of terms.
Related Documentation
•
Verizon 4G LTE Network Extender 2 Quick Start Guide
•
Verizon 4G LTE Network Extender 2 Product, Safety and Warranty
Personal and Product Safety
WARNING! This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
FCC Radiation Exposure Statement
To ensure the safety of users, the FCC has established criteria for the amount of
radio frequency energy various products may produce depending on their intended
usage. This product has been tested and found to comply with the FCC’s exposure
criteria.
Place your Network Extender at least 10 feet away from products that generate
electromagnetic radiation (e.g., microwave oven).
The installation of the base unit should allow at least eight inches (20 centimeters)
between the base and persons to be in compliance with FCC RF exposure
guidelines.
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Chapter 1
Getting Started
Introduction
Congratulations on the purchase of your Verizon Wireless 4G LTE Network
Extender 2. The 4G LTE Network Extender 2 offers enhanced in-building 4G LTE
wireless coverage of up to 7500 square feet circular coverage and capacity of up to
15 active users.
This user guide introduces you to Network Extender service and all the features of
your new device.
Figure 1. Verizon Wireless 4G LTE Network Extender 2
Features
This Network Extender provides the following features:
•
This Network Extender is a simple to install device that provides enhanced inbuilding wireless service without having to change your existing mobile
phone.
•
This Network Extender allows users to easily install and configure the system
by connecting to an existing broadband network.
•
This Network Extender supports an embedded web server, which allows you
to customize your IP settings. For more information, see Chapter 3The
Network Extender Admin Website (Local).
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Chapter 1 Getting Started
The Network Extender box contains:
•
Network Extender
•
Indoor GPS extension cable
•
Ethernet cable
•
Power adaptor
•
Quick Start Guide
•
Product Safety and Warranty Manual
Figure 2. Box Contents
The following optional wall and ceiling mount brackets are sold separately. Please
contact your Verizon sales representative for details.
Figure 3. Optional Wall and Ceiling Mount Bracket (sold separately)
System Requirements
•
This device only supports Verizon Wireless 4G LTE mobile handsets with
Advanced Calling turned on, as shown in Chapter 2 Device Setup, in the
Making a Call on Your Network Extender section.
•
Internet Access: This Network Extender must be connected to an available
LAN port on a router or modem with always-on Internet access with minimum
download speed of 10 Mbps and an upload speed of 5 Mbps. Speeds of 20
Mbps download and 10 Mbps upload or higher are recommended.
•
GPS signal: This Network Extender requires a continuous GPS signal from the
provided GPS antenna. For initial GPS fix, four strong GPS satellite signals
must be available. If necessary, please use the included 23’ GPS extension
cable to position the GPS antenna as close to a window as possible.
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Chapter 1 Getting Started
•
Power: 120 VAC outlet
•
Home satellite broadband access is not supported.
Network Extender Basics
This section will guide you through the basic features and functions of your
Network Extender.
The included GPS antenna is required for the automated setup process and is
necessary in the event the mobile phone is used to call for emergency services
while in the coverage area of the Network Extender.
Figure 4. Components - Front and Rear View
The Network Extender includes the following key features and connections:
•
The Power/Status Indicator shows the unit is on and in service.
•
The LCD Display shows status messages and device icons indicating the
number of LTE devices connected to the Network Extender and the number of
GPS satellites tracked.
•
The Display Button scrolls the LCD display to provide additional information
about the device when in operation.
•
The GPS Antenna is located under the GPS antenna cover on the top middle
of the Network Extender. Slide the cover open to access to the GPS antenna to
install the extension cable, if needed. See the Configuring Your Device
chapter.
•
The LAN Port allows you to connect an Ethernet cable to establish
communication between the Network Extender and your broadband router.
This connection port is then used to transmit voice and data through the
Internet to the Verizon wireless network.
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Chapter 1 Getting Started
•
The Reset Button allows you to reset the Network Extender to factory default
settings. Use a pen to push and hold the Reset button for 10 seconds. The
Power/Status Indicator will then become solid blue, indicating that the
extender is resetting. Any manually configured parameters will require
reconfiguration.
•
The 12V DC Power Port is used to power the Network Extender when
connected to the AC power adaptor. Use only the provided power adapter as
using any other power source may damage the Network Extender.
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Chapter 2
Network Extender
Setup
Setup Procedure
This section outlines the procedures needed to set up the Network Extender.
1
Confirm your package contains all components (see page 2, figure 2).
2
Review the Product Safety and Warranty document included in the package
before installing the Network Extender.
3
For best results, place the Network Extender near a window, in an elevated
location, such as the top of a bookshelf or cabinet.
Figure 5. Network Extender Placement
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Chapter 2 Network Extender Setup
4
Plug one end of the provided Ethernet cable into an available LAN port on
your router and the other end into the LAN port on your Network Extender
(1).
5
Plug the power supply connector into the DC 12V power port located at the
rear of the Network Extender (2). Insert one end of the power cord into the
power supply and then plug the other end into an available outlet (3).
Figure 6. Connect the Ethernet Cable and Power
A GPS signal is required for proper operation and E911 service. If a GPS signal is
not acquired after 30 to 60 minutes, please see Chapter 4 Configuring Your
Device.
To see the status of the GPS acquisition, use the Admin website (Local) as shown
in Chapter 3 The Network Extender Admin Website (Local).
6
When the Network Extender is plugged in, the Power/Status LED indicator
will blink blue.
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Chapter 2 Network Extender Setup
7
The initial startup of the Network Extender will take 30-60 minutes. During
this process, the LED will blink.
8
The Startup process will begin when the extender turns on.
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Chapter 2 Network Extender Setup
9
The Network Extender will first attempt to acquire a local IP address. Next, it
will connect to the Verizon network and then search for GPS.
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Chapter 2 Network Extender Setup
10 The last step in the startup process is for the Network Extender to download
the latest software (if necessary) and the configuration data. Finally, when the
Network Extender successfully completes the startup process, the LED will
return to solid blue and the display will show “In Service.”
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Chapter 2 Network Extender Setup
Making a Call
Once the Network Extender is in service, your phone must be within 50 feet of the
Network Extender to connect to the Network Extender and make calls.
To verify your Verizon phones are connected to the Network Extender:
1
Make sure your Verizon Wireless 4G LTE mobile phone has the Advanced
Calling feature turned on.
2
Dial #48 from your mobile phone and listen for the following confirmation:
“You are under 4G LTE Network Extender coverage …”
3
Some phones may show a home icon
Extender.
when connected to the Network
The Network Extender’s coverage depends on environmental factors, such as
physical structures and the strength of external cell towers.
To turn on Advanced Calling on your 4GLTE Verizon Wireless phone, follow the
steps below for your device’s operating system:
•
Android™: Go to Settings > Advanced Calling and turn ON service.
On some devices, it may be found in Wireless Calling, HD Voice or VoLTE call.
•
Apple® iOS: Go to Settings > Cellular > Cellular Data Options > Enable LTE
> Voice & Data. Additionally, on the “My Verizon” Mobile App, enable
Advance Calling feature for your phones.
•
Windows®: Go to Settings > Cellular+SIM > SIM settings and turn ON
Advanced Calling.
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Chapter 2 Network Extender Setup
Additional LCD Display Information
To see additional information such as the Network Extender IP address, Timing
Source and CSG mode, press the button.
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Chapter 2 Network Extender Setup
During the startup process, these are the possible error messages that may come
up. If this occurs, the error message will be blinking. For more information on
what to do if you see one of these messages, please refer to Chapter 5
Troubleshooting.
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Chapter 3
The Network
Extender Admin
Website (Local)
This section contains detailed information regarding the Network Extender Admin
Website (Local) where you can see the device status and make changes to settings.
To access settings and manage the Network Extender, sign in to the web interface
by following these steps:
1
Use a computer connected to the same network as the Network Extender.
2
Press the button below the display on the extender to see your Network
Extender’s IP address.
3
Open a browser and enter the IP address of the Network Extender into the
address bar: http://<ip address of network extender>
The extender’s IP address (once acquired) can also be found on the display by
pressing the display button.
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Chapter 3 The Network Extender Admin Website (Local)
Admin Website Overview
The Admin Website gives you detailed information on your Network Extender’s
status. You can also use the website to change the extender’s settings.
The Welcome page shows basic device information such as the Network
Extender’s MAC address, GPS fix location, device name and IP address.
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Chapter 3 The Network Extender Admin Website (Local)
The quick reference icons on the upper right of the Welcome page indicate device
operation, GPS acquisition, number of devices connected, and sign in status.
Figure 7. Quick Reference Icons
Click this icon to see Help topics related to the page you’re viewing.
Table 1. Admin Website Initial Access Window
Items
Descriptions
Operational Status
Current operational state of the Network Extender.
Wireless Number
This is the wireless telephone number associated with this Network Extender's
account. Please reference this wireless number when calling Verizon Wireless for
support with this Network Extender.
IP Address
The Internet Protocol (IP) address assigned to the Network Extender.
MAC Address
The MAC address associated with the device which can also be found on a sticker
attached to the Network Extender.
Software Version
Software version of the software installed on the Network Extender.
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Chapter 3 The Network Extender Admin Website (Local)
Sign In
Once you are at the Welcome Page, click Sign In in the top right hand corner of
the screen.
The default administrator password is LTEFemto + last 4 digits of the MAC ID
(e.g., LTEFemto00A3). The MAC ID can be found on the label on the bottom of
the Network Extender.
The password is case sensitive. Letters in the last four digits of the MAC ID
should be UPPER case. The default password and all Network Extender settings
can be set back to default by pressing the reset button located on the back of the
extender for more than 10 seconds.
Figure 8. Network Extender Sign In Pop-Up Window
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Chapter 3 The Network Extender Admin Website (Local)
The Forgot Admin Password Link
If you haven’t changed the admin password yet, clicking the Forgot Admin
Password link will show you a link to the Device Support Page and User Guide.
Figure 9. Network Extender Forgot Admin Password Window
If you have already changed your password and forgotten it, clicking the Forgot
Admin Password link will take you to the Security Challenge Question you set
when you created the password. Answer the question to reset the Password to the
Default Password
Figure 10. Network Extender Security Challenge Pop-up Window
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Chapter 3 The Network Extender Admin Website (Local)
Home
Home Window provides all the information about the Network Extender.
Figure 11. The Network Extender Home Page
Table 2. The Network Extender Home Page
Items
Descriptions
Operational Status
The current operational state of the Network Extender.
Wireless Number
This is the wireless telephone number associated with this Network Extender's
account. Please reference this wireless number when calling Verizon Wireless for
support with this Network Extender.
IP Address
The Internet Protocol (IP) address assigned to the Network Extender.
MAC Address
The MAC address associated with the device which can also be found on a sticker
attached to the Network Extender.
Software Version
Current version of software installed on the Network Extender.
Location
This is the physical location of the Network Extender as reported by GPS. This
location is provided for emergency 911 calls.
Map
Selecting this link plots the location of the Network Extender on a Bing Map. The Bing
Map link is available only if the GPS Status is “Location Acquired”.
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Chapter 3 The Network Extender Admin Website (Local)
Connected Devices
The connected devices page shows the current connected users as well as the peak
Network Extender capacity utilization over the last hour and 24 hour period. The
value reported is the peak for that period.
Figure 12. The Network Extender Connected Devices Page
The capacity utilization chart shows the hourly trend of the device capacity in use
over the last 8 hour period.
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Chapter 3 The Network Extender Admin Website (Local)
Table 3. The Network Extender Connected Devices
Item
Description
Connected Users
The number of wireless devices (phone, tablets, or other 4G LTE data devices)
currently connected to the 4G LTE Network Extender with an active call or data
session.
Emergency Users
The number of wireless devices currently connected to the 4G LTE Network
Extender with an active call to 911 emergency services.
Peak Connected Users
for last hour
This is the maximum number of simultaneously RRC_CONNECTED users on the
4G LTE Network Extender in the last hour. If this number consistently approaches
15 devices, another Network Extender may be needed to handle the capacity and
provide better service.
Peak Capacity Used for
last hour
This is the peak percentage of the 4G LTE Network Extender capacity used for the
last hour.
Peak Connected Users
for last 24 hours
This is the maximum number of simultaneously RRC_CONNECTED users on the
4G LTE Network Extender in the last 24 hours.
Peak Capacity Used for
last 24 hours
This is the peak percentage of the 4G LTE Network Extender capacity used for the
last 24 hours. If this number consistently approaches 100%, another Network
Extender may be needed to handle the capacity and provide better service.
Last Data Refresh
This is the time that the website data was last refreshed.
Capacity Utilization
This is a graph detailing the historical capacity used on the 4G LTE Network
Extender.
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Chapter 3 The Network Extender Admin Website (Local)
Settings
Network Settings
From the Network Extender Network Settings tab, you can use the checkbox to
turn DHCP on or off. If DHCP is off, you can also set the DNS information,
default gateway, IP address and subnet mask. The backhaul limit (affects uplink
speeds served by the Network Extender only) and MTU size can also be set here.
Information regarding extender settings is in Chapter 4 Configuring Your
Device.
Figure 13. The Network Extender Network Settings Tab
Table 4. The Network Extender Network Settings Tab
Item
Description
DHCP
This is a checkbox. When checked (default), DHCP is on and IP configuration shall
be provided by the local DHCP server. The user may uncheck this box in order to
specify a static IP configuration.
Default Gateway
If DHCP is on, this field is read-only. It shows the DHCP allocated default gateway
IP address. If DHCP is off, this field is read-write and shows the user-defined
Default Gateway IP address.
Primary DNS
If DHCP is on, this field is read-only. It shows the DHCP allocated Primary DNS
Server’s IP address. If DHCP is off, this field is read-write and shows the userdefined Primary DNS Server’s IP address.
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Chapter 3 The Network Extender Admin Website (Local)
Item
Description
Secondary DNS
If DHCP is on, this field is read-only. It shows the DHCP allocated Secondary DNS
Server’s IP address. If DHCP is off, this field is read-write and shows the userdefined Secondary DNS Server’s IP address.
IP Address
If DHCP is on, this field is read-only. It shows the DHCP allocated IPv4/IPv6
address. If DHCP is off, this field is read-write and shows the user-defined
IPv4/IPv6 address.
Subnet Mask
If DHCP is on, this field is read-only. It shows the DHCP allocated Subnet Mask. If
DHCP is off, this field is read-write and shows the user-defined Subnet Mask.
Backhaul Limit
This setting is used to keep the bandwidth consumption rate to under the specified
limit by limiting uplink traffic. The maximum 1Gbps value is the default setting and
should not be changed unless there is a strong need to limit the amount of data the
Network Extender can send. The Network Extender will not allow bandwidth
consumption greater than 150 Mbps, regardless of the value set here. The
Backhaul limit should never be set under 20 Mbps as it will negatively affect voice
call quality
MTU Size
This is the Maximum Transport Unit (MTU) used to create IP Packets.
This setting adjusts the maximum packet size for data transmission over the
network. The default setting should be used in most cases. If the Maximum
Transmission Unit (MTU) size is set too high, users may experience poor voice
quality and increased latency in their data service. If set too low, overall bandwidth
consumption will be increased and users may experience lower data speeds.
Save Button
A Save button is provided to allow the user to commit the changes.
Public NTP server interaction, used for system time initialization
If DHCP option 42 is provided in the DHCP response from the local DHCP
Server, the Network Extender will try to sync with the local NTP server IP address
provided in option 42.
If the above is not provided (it’s not mandatory), the Network Extender will try to
resolve the following public NTP.org FQDNs and attempt to get NTP sync from
the public NTP servers.
From the North America NTP Pool
● server 0.north-america.pool.ntp.org
● server 1.north-america.pool.ntp.org
NTP uses UDP/TCP port 123
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Chapter 3 The Network Extender Admin Website (Local)
Advanced
The Network Extender Advanced Settings tab allows you to set the device output
power and view neighboring cell towers detected during the boot up scan. This tab
provides information on how the device is positioned with other Network
Extenders in the network as well as Verizon cell sites.
Figure 14. The Network Extender Advanced Settings Tab
Table 5. The Network Extender Advanced Settings Tab
Item
Description
My Network Extender
Information Table
This table shows the network identifier information for the 4G LTE Network
Extender.
Where:
• Network ID: PLMN ID
• Cell ID: ECGI
• PCI: PCI
The Network ID and Cell ID are linked by a hyphen..
Transmit Power
You can use the slider to adjust the power transmitted by the 4G LTE Network
Extender from full power (100 % = 20dBm) to lowest power (0 % = 10dBm). This is
achieved by applying digital attenuation in 0.1 dB steps from 10dBm to 20dBm.
Refresh Button
This reloads the data on the page and retrieves the latest settings.
Save Button
This commits any user modified values (Transmit Power) and applies it.
Cancel Button
This reloads the original settings and cancels all unsaved modifications.
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Chapter 3 The Network Extender Admin Website (Local)
Item
Description
Neighboring Cells
Detected Table
This table shows the OTAR results. It is designed to assist with positioning and
power selection of a multi-4G LTE Network Extender cluster. It contains the
following columns.
Where:
• Network ID: This is the PLMN of the detected cell.
• Cell ID: This is the ECGI of the detected cell.
• PCI: This is the PCI of the detected cell.
• Cell Type: This is '4G LTE Network Extender' if the Cell Tower ID is within the
range reserved for the 4G LTE Network Extenders. Otherwise, it is set as
'Macro.'
• RSRP: This is the measured RSRP in dBm of the detected cell. An icon is
provided alongside the RSRP value indicating if the detected cell is too-close
(high RSRP) and may be causing interference; or if it is too far (low RSRP) and
handover may be an issue. Note – the distance between two 4G LTE Network
Extenders using the same band should be at least 170% of the distance of its
coverage radius to avoid LTE interference. In other words, if a 4G LTE Network
Extender has a 100ft coverage radius in a given environment, the next closest
4G LTE Network Extender using the same band should be at least 170ft away. If
two 4G LTE Network Extenders are using different bands from each other, they
can be side by side.
Last Data Refresh
This is the time the data on the page was last refreshed.
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Chapter 3 The Network Extender Admin Website (Local)
Change Admin Password
The Network Extender Change Password tab allows you to change the local
Admin Password for the extender. In the event of a lost password, pressing the
RESET button on the back of the Network Extender for 10 seconds will reset the
extender to factory default settings.
Figure 15. The Network Extender Change Admin Password Tab
Table 6. The Network Extender Change Admin Password Tab
Item
Description
Current Admin Password
The user must enter the correct, current, password. If this is incorrect, the user
cannot change the current password.
New Admin Password
The user may enter a new password in this text box. It should meet all of the
validation checks detailed in A guideline for setting a password below.
Confirm New Password
The user must re-enter the new password in the text box. Both the 'New Admin
Password' and the 'Confirm New Password' text boxes must contain exactly the
same value for the password change to be applied.
Security Challenge
The user may select a simple security question to assist with password
recovery.
Challenge Answer
The user may select an answer to the simple security question used for
password recovery.
Save Changes Button
This button commits the user modifications if the validation checks are
successful.
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Chapter 3 The Network Extender Admin Website (Local)
A guideline for setting a password
Set a password following the rules described below.
1. A password should be between 8 and 20 characters long.
2. A password should not include more than three identical characters in a row.
(Ex. “111”, “aaa”, “CCC”)
3. A password should include at least one lowercase letter, one uppercase letter
and number.
4. A new password should not be identical to the current password.
Security Questions
Select a Security Question among the five given questions listed below.
1. What is your date of birth (mmddyy)?
2. What is your birth place?
3. What was your first car?
4. What is your mother’s maiden name?
5. What is your pet’s name?
A guideline for setting a Security Answer
Set a Security Answer following the rules described below.
1. A Security Answer should be between 1 and 63 characters long.
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Chapter 3 The Network Extender Admin Website (Local)
Time Zone
The 4G LTE Network Extender Time zone tab allows the user to view the current
Time Zone (TZ) and Daylight Saving (DS) configuration as well as to configure a
different Time Zone and/or Daylight Saving. This only affects the timestamp logs
on the Admin Website.
Figure 16. The Network Extender Time Zone Tab
Table 7. The Network Extender Time Zone Tab
Items
Descriptions
Admin Web
The timestamps on this Admin Website will use the selected Time Zone.
Connected Device
Mobile devices attached to this Network Extender will use the selected time zone as
their Network Time. This setting may be useful when the Network Extender is located
near time zone boundaries.
Time Zone Dropdown Box
This drop-down box presents the supported Time Zones. The default selected
Time Zone is the currently configured value.
Observe Daylight Saving Checkbox
This checkbox indicates if Daylight Savings should be applied or not. The default
selection is the currently configured value. A checked value indicates that Daylight
Saving is observed. An unchecked value indicates that Daylight Saving is NOT
observed. If a Selected Time Zone does not support Daylight Savings (e.g.,
Samoa), then this control is unchecked and greyed-out (disabled).
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Chapter 3 The Network Extender Admin Website (Local)
Current Time Zone Configured Text
This describes the Time Zone currently configured and Daylight Time
information.
Table 8. Time Zone Information
Time Zone
Standard Time
Daylight Time
Abbreviation
UTC Offset
Abbreviation
Atlantic (AT)
AST
-4
Not Supported
Eastern (ET)
EST
-5
EDT
-4
Central (CT)
CST
-6
CDT
-5
Mountain (MT)
MST
-7
MDT
-6
Pacific (PT)
PST
-8
PDT
-7
Alaska (AKT)
AKST
-9
AKDT
-8
Hawaii-Aleutian (HT)
HST
-10
HDT
-9
Samoa (ST)
SST
-11
Not Supported
Chamorro (ChT)
ChST
+10
Not Supported
Coordinated Universal Time (UTC)
UTC
0
UTC
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UTC Offset
0
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Chapter 3 The Network Extender Admin Website (Local)
Certificate Management
The 4G LTE Network Extender Certificate Management tab allows you to upload
your own RSA 2048 X 509 certificate and associated private key to the web server
on the 4G LTE Network Extender.
Figure 17. The Network Extender Certificate Management Tab
Table 9. The Network Extender Certificate Management Tab
Items
Descriptions
Current Certificate Information
This describes the information of the certificate which is set up in the
current server.
Reset Certificate
By clicking the Certificate Reset button, the current certificate files are
deleted and a new self-signed certificate will be generated.
Additional attributes…
Click this link to see detailed information on the certificate that is set up in
the current server.
Import a Signed SSL Certificate
This provides the setting interface of the certificate to be uploaded and
Private Key.
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Chapter 3 The Network Extender Admin Website (Local)
Reset Certificate
Current certificate files are deleted and a new self-signed certificate will be
generated.
Clicking the Reset button brings up a pop-up warning window. Clicking OK will
reset the certificate.
Figure 18. Settings-Certificate Management-Reset Certificate Popup Window
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Chapter 3 The Network Extender Admin Website (Local)
Import a Signed SSL Certificate
• Introduction
The Certificate Management page allows you to upload your own RSA 2048
X.509 Certificate and associated Private Key to the web server on the Network
Extender. By installing your own certificate, security warning prompts such as
“Warning Invalid Certificate” in your web browser will be prevented when
attempting to access the Network Extender’s website.
•
Obtaining and Installing Certificates
Installing a certificate involves the following steps:
a Generating a Private Key
Generate an RSA 2048 private key in PEM format with a “.prv” extension
type. The Certificate Authority you choose to use will provide specific
instructions on how to generate the private key.
b Generating a CSR (Certificate Signing Request)
Generate a CSR for an RSA 2048 certificate in PEM format with the
“.PEM” extension type using the private key created in Step A. The
Certificate Authority you choose to use will provide specific instructions
on how to generate the CSR.
The “common name” field in the CSR must match the FQDN you put in the
internal DNS (Domain Name Service) and the Network Extender will need to be
configured with a static IP address matching the DNS entry in your server.
c
Send the CSR to the Certificate Authority to receive a signed certificate
file.
The Certificate Authority you choose to use will provide instructions on
how to send the CSR for signing and receiving the signed RSA 2048
certificate in PEM format. It is important to let the Certificate Authority
know that the full concatenated chain of certificates must be included in
your certificate file.
When the signed certificate is received from the Certificate Authority,
ensure it and the private key files are placed on the computer connected
directly to the Network Extender.
d Follow the steps on the Certificate Management page to install the
certificate and private key files.
Below are instructions on installing the certificate and private key file.
There should be two files prepared on your connected computer before
uploading.
•
File Verification Process
After the files are uploaded, the certificates are verified.
If verification fails, the Certificate Management page will reappear and the
import can be tried again.
If verification is successful, you will be prompted to sign back in to the
network extender’s home page using https and the newly installed certificate.
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Chapter 3 The Network Extender Admin Website (Local)
● Certificate File
This file contains the entire concatenated certificate which includes your RSA
2048 certificate followed by all intermediate signing certificates and ending with
the root certificate. This certificate file must be in PEM format and have a
“.PEM” extension type.
● Private Key File
This file contains the RSA 2048 private key in PEM format and uses a “.prv”
extension type.
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Chapter 3 The Network Extender Admin Website (Local)
The About Page
The Status & Alarms Tab
The Status & Alerts tab on the About page shows the connectivity status,
operational status and alerts that can be used for diagnostics and troubleshooting.
If the connectivity status shows a server as “Not Reachable”, confirm that the
Network Extender is properly connected to the router and has acquired an IP
Address. For LAN/Routers with a firewall enabled, please see Chapter 4
Configuring Your Device.
Figure 19. The Network Extender Status & Alerts Tab
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Chapter 3 The Network Extender Admin Website (Local)
Table 10. The Network Extender Status & Alerts Tab
Items
Descriptions
Last Data Refresh
The local time when this page was last refreshed.
DNS Server
This field indicates connectivity status with the DNS Server and whether it is
Reachable or Not Reachable by your Network Extender. If Not Reachable,
please check network firewall settings or contact your network administrator.
IPsec Server
This field indicates connectivity status with the IPSEC Server and whether it
is Reachable or Not Reachable by your Network Extender. If Not Reachable,
please check network firewall settings or contact your network administrator.
Location Assistance Server
This field indicates connectivity status with the Location Assistance Server
and whether it is Reachable or Not Reachable by your Network Extender. If
Not Reachable, please check network firewall settings or contact your
network administrator.
Operational Status
The current operational state of the Network Extender.
Operational Status History
The log of the last 100 recent events for the Network Extender.
Active Alarms
These are the currently active alarms on the Network Extender. Certain
alarms may prevent the Network Extender from coming into service. Please
refer to the Description & Troubleshooting column for details and next steps
for each event.
Alarm History
The log of the last 100 currently active and cleared alarms for the Network
Extender.
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Chapter 3 The Network Extender Admin Website (Local)
The GPS Tab
This tab shows GPS status including GPS Satellite ID, signal quantities,
description, etc.
Figure 20. Network Extender GPS Tab
Table 11. The Network Extender GPS Tab
Items
Descriptions
Last Data Refresh
The local time when this page was last refreshed.
GPS Status
This indicates if the Network Extender has acquired GPS signals or not. The
Network Extender will not come into service if the status does not say "Location
Acquired".
GPS Satellite ID
The list of GPS satellites identifies how many satellites are currently being
detected along with each satellite's unique identifier.
GPS Satellite Quality
(dB)
This value describes the signal-to-noise ratio for the GPS signal. A higher value
means better quality. If the description is either Fair or Weak, you should consider
repositioning the unit or GPS antenna. If the signal quality does not improve, an
external GPS antenna may be required.
Description
Describes the quality level of the satellite signal as either: Strong, Fair or Weak.
Refer to the legend for the mapping.
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Chapter 3 The Network Extender Admin Website (Local)
The Performance Tab
The Performance tab on the About page shows bandwidth utilization charts. There
are two graphs for bandwidth utilization:
•
The first graph is a 15 minute trend, updated every 30 seconds. This graph
starts populating when you arrive on this screen. It will start over if you move
to another screen and then come back to this one. Every data point on the
graph represents the peak value for a 30 second interval.
•
The second graph is an eight hour trend, updated every hour. This graph will
maintain the history whether you stay on this screen or not. Every data point
represents the peak value for that hour.
Figure 21. The Network Extender Performance Tab
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Table 12. The Network Extender Performance Tab
Item
Description
Bandwidth Utilization 15
minute trend graph
This shows the Downlink and Uplink bandwidth utilization for a rolling period of 15
minutes. It is updated every 30 seconds.
Bandwidth Utilization 8
hour trend graph
This shows the Downlink and Uplink bandwidth utilization for up to the previous 8
hours. This is updated hourly.
Last Data Refresh
This is the time the data was last refreshed.
The Support Tab
The Support tab on the About page contains the contact information for customer
support.
Figure 22. The Support Tab
Table 13. The Support Tab
Item
Description
Customer Support Phone
This is the phone number for the operator’s customer support.
Community Forums
This is a hyperlink to the operator’s community forums.
Device Support Page
and User Guide
This is a hyperlink to the operator’s support pages.
Attend a wireless
workshop
This is a hyperlink to the operator’s wireless workshops.
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Chapter 4
Configuring Your
Device
Firewall Settings
The 4G LTE Network Extender is designed to connect and automatically configure
with minimal user involvement, though in some cases, depending on the firewall
settings, some settings may need to be adjusted on the local LAN. This section
contains detailed information regarding the firewall settings that are applicable for
network administrators.
Table 14. Destination Ports
Source
Destination
Protocol
Destination Port
Notes
Network
Extender
GPS Assistance Server
UDP
52428
Network
Extender
DNS Server
UDP/TCP
53
Network
Extender
NTP Server
UDP/TCP
123
Network
Extender
VzW SeGW
UDP
500/4500
More than one port may be
used for multiple device
installation
Network
Extender
VzW SeGW
ESP/50
NA
When NAT/PAT is not present
VzW SeGW
Network Extender
ESP/50
NA
When NAT/PAT is not present
The following table lists the IP addresses of each of the network elements that
need to be included.
Table 15. Firewall Settings
Network Element
IP Address
Fully Qualified Domain Name (FQDN)
GPS Server
209.210.15.73
gps.vzwfemto.com
Security Gateway
69.78.145.119
69.78.145.122
69.78.34.151
69.78.34.154
69.78.82.87
69.78.82.90
69.78.226.55
69.78.226.58
sg.vzwfemto.com
Private DNS
108.61.73.243
192.95.20.208
0.north-america.pool.ntp.org
1.north-america.pool.ntp.org
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Chapter 4 Configuring Your Device
Indoor GPS Antenna Using Extension Cable
If your 4G LTE Network Extender LCD display still shows “Searching for GPS
after one hour, or you get a GPS error message, it may be necessary to improve the
reception by installing the extension cable and then repositioning the GPS antenna
close to a window. This section outlines the installation and relocation of the
external GPS antenna.
To relocate the GPS antenna of the Network Extender, follow these steps:
1
Turn off the Network Extender.
2
Firmly slide the GPS antenna cover off, as shown, to expose the rectangular
GPS antenna.
3
Disconnect the GPS antenna. Connect one end of the extension cable to the
antenna and connect the other end to the Network Extender where the antenna
was originally connected.
4
Replace the cover, being careful to position the cable through the notch
provided. Then, extend the cable with the antenna on the end and place the
antenna close to a window. You can use double-sided tape to secure the
bottom of the GPS antenna to its new location. Do not cover the antenna with
tape.
5
Turn on the Network Extender to allow the detection of available GPS satellite
signals. Note, four GPS satellites (strong signals) are needed to acquire a GPS
location fix and may take up to 60 minutes.
6
If a GPS fix still cannot be acquired, check the GPS signal on the Admin
Website’s GPS status page. If the device does not consistently track 4 or more
strong GPS satellite signals, place the GPS antenna in another location to
receive a stronger signal. In some scenarios, an outdoor GPS antenna (not
included) may be needed if an adequate GPS signal is not available indoors.
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Chapter 4 Configuring Your Device
Outdoor GPS Antenna
If your 4G LTE Network Extender cannot receive a Global Positioning System
(GPS) signal by using the supplied Indoor GPS antenna and extension cable, it
may be necessary to improve the reception by installing and then positioning the
outdoor GPS antenna. This section outlines the installation of outdoor GPS
antenna.
An outdoor GPS antenna system requiring longer cable runs is configured as
shown below.
•
If needed, a Line Amplifier can be installed within 32.8 ft. (10 m) from the
GPS antenna. As an alternative, a high gain GPS antenna can be installed
instead of Line Amplifiers to help overcome cable losses. One potential
manufacturer that has been used in the past is Gilsson. A receive signal
strength of -152dBm is sufficient at the GPS port for the 4G LTE Network
Extender.
For outdoor GPS antenna installation details, please refer to Appendix A Outdoor
GPS Antenna Installation in this guide.
For actual GPS related parts purchase, Please refer to Gilsson URL in below.
http://www.gilsson.com/smart_devices/verizon_net_extender.htm
Figure 23. Connect the GPS Arrestor and Line Amplifier
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Chapter 5
Troubleshooting
This section provides some troubleshooting tips for the Network Extender.
Power/Status Indicator Light is Not Turning On
•
Make sure the power adapter is securely connected to a working power outlet.
•
Make sure the power adapter’s connector is securely inserted into the 12V DC
port on the back of the Network Extender.
Network Extender Has Not Acquired a GPS Fix
Even After an Hour
•
Make sure that your Network Extender is at least 10 feet away from any
communication devices or appliances that generate electromagnetic radiation
(e.g., Wi-Fi routers or microwave ovens)
•
If you have another Network Extender, make sure their GPS antennas are at
least 150 mm apart.
•
If possible, move the Network Extender to a new location with fewer
surrounding obstructions. The new location should be in an open area and
closer to a window.
•
If the GPS signal is not detected even in the new location, install the 23’ GPS
extension cable and reposition the GPS antenna for optimal signal like near a
window, as shown in the Configuring Your Device section.
•
The GPS antenna must stay connected to the Network Extender at all times
for operation. Make sure that the GPS antenna is connected properly.
•
If repositioning the GPS antenna does not clear the issue, you may need to
purchase and install an external outdoor antenna. Please refer to the “Outdoor
GPS Antenna” section in Chapter 4 Configuring Your Device.
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Chapter 5 Troubleshooting
Unable to Place Call Using Network Extender
•
Verify the extender is powered on and in service.
•
Check that the router is communicating properly with your ISP. The Internet
activity LED on your router and on the back of the Network Extender should
be blinking.
•
Check that that your phone has Advanced Calling turned on as shown in
Chapter 2 Device Setup..
•
Verify that your phone is connected to the Network Extender by dialing #48.
Power/Status LED Indicator is Blinking
A blue blinking LED indicates the Network Extender is not operational. It may be
starting up, attempting to connect to the Verizon Wireless Network or waiting for
GPS. Please check the LCD display and status page on the Admin Website to
narrow the problem.
Confirm your Network Extender was activated at the time of purchase. If your
Network Extender has not already been activated, call Verizon Wireless Customer
Service at (800) 922-0204 or call *611 from your Verizon Wireless mobile phone
and select the option for technical support.
Before contacting Verizon Wireless Customer Service, confirm the following:
•
Is the Internet activity LED on your router blinking?
If it is not, then there may be a communication problem between your
Network Extender and the router. Check that the router is communicating
properly with your ISP. For further router troubleshooting tips, please review
either the router manufacturer's printed or online documentation.
•
Does the GPS icon show the GPS is tracking one or more satellites?
If not, the Network Extender may not be receiving a GPS signal. Move the
GPS antenna as shown in Chapter 4 Configuring Your Device.
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Chapter 5 Troubleshooting
Startup Sequence and Troubleshooting
The following messages may appear on the display of the Network Extender
during the startup process.
LCD Display
Possible error message
Troubleshooting
Starting Up…
(Step 2 of 14)
Hardware Failure
(Step 3 of 14)
See User Guide
The Network Extender has a Hardware failure
preventing it from loading it’s software.
If Network Extender doesn’t turn on, please restart the
Network Extender. If trouble continues, call Customer
Service.
Starting Up…
(Step 4 of 14)
Software Failure
(Step 5 of 14)
See User Guide
The Network Extender has an error preventing the
software from being executed.
If Network Extender doesn’t turn on, please restart the
Network Extender. If trouble continues, call Customer
Service.
Starting Up…
Acquiring IP address
(Step 6 of 14)
No Ethernet Detected
(Step 7 of 14)
Check Connections
Make sure that the Ethernet cable is not defective and
is connected at both ends.
If the Network Extender isn’t able to acquire an IP
address, please check your router or LAN setting or
contact your network administrator to explore why an
IP address is not assigned.
Connecting to the
Verizon Network
(Step 8a of 14)
Device Not Activated
(Step 9 of 14)
Call Verizon Support
The Network Extender has a failure with initial/serving
SeGW for IPSec setup.
If unable to connect to the Verizon Network, go to the
Admin Website to see if the server connectivity status
is reachable or not. If not reachable, please check the
LAN/firewall setting or contact your network
administrator before calling Customer Service.
Connecting to the
Verizon Network
(Step 8b of 14)
Connecting to the
Verizon Network
(Step 8c of 14)
Connecting to the
Verizon Network
(Step 8d of 14)
Setting up Device
Please Wait…
(Step 11a of 14)
Setup Failure
(Step 11a of 14)
See User Guide
Searching for GPS
Please Wait…
(Step 10 of 14)
GPS Failure
See User Guide
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The Network Extender has a failure to connect to
Initial management server for downloading software
and configuration parameter.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
The Network Extender has a GPS locking issue.
Please refer to the “Network Extender Has Not
Acquired a GPS Fix Even After an Hour” in Chapter 5
Troubleshooting.
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Chapter 5 Troubleshooting
LCD Display
Possible error message
Troubleshooting
Device Not Activated
(Step 9 of 14)
Call Verizon Support
The Network Extender has a failure with initial/serving
SeGW for IPSec setup.
If unable to connect to the Verizon Network, go to the
Admin Website to see if the server connectivity status
is reachable or not. If not reachable, please check the
LAN/firewall setting or contact your network
administrator before calling Customer Service.
Setting up Device
Please Wait…
(Step 11b of 14)
Setup Failure
(Step 11b of 14)
See User Guide
The Network Extender has a failure to connect to
Serving management server for downloading software
and configuration parameter.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Setting up Device
Please Wait…
(Step 11c of 14)
-
Configuration download in progress.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Setting up Device
Please Wait…
(Step 11e of 14)
Setup Failure
(Step 11e of 14)
See User Guide
Software download in progress. Please do not unplug
your Network Extender until download completed.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
Setting up Device
Please Wait…
(Step 11d of 14)
-
Parameter download in progress.
If the Network Extender does not proceed beyond this
step, then restart the Network Extender. If trouble
continues, call Customer Service.
In Service
Verizon 4G LTE
Push Button for More
-
-
Connecting to the
Verizon Network
(Step 8e of 14)
Connecting to the
Verizon Network
(Step 8f of 14)
Connecting to the
Verizon Network
(Step 8g of 14)
Other Messages and Troubleshooting
The following alarms may appear on the display of the Network Extender during
startup process and operation. These messages will be displayed on the Network
Extender Admin website (local).
Table 16. Other Messages in the Network Extender Display
Alarm
Description
Troubleshooting
“Resetting Device
Please Wait…”
The Network Extender is
restarting automatically
-
“Factory Reset
Restarting Device
Please Wait…”
The Network Extender is
restarting as part of a
factory reset
-
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Chapter 5 Troubleshooting
Alarm
Description
Troubleshooting
“No Ethernet Detected
Check Connections”
The Ethernet port or
connection is not working.
The port connecting your device to the internet is not
operational. Please check that your Ethernet cable is
connected correctly at both ends and the switch,
router, or internet gateway is turned on.
“Not in-Service
MME Communication
Failure”
The Network Extender
has a communication
failure with the Verizon
network.
There is a communication failure preventing your
device from functioning correctly. Please unplug your
device and then plug it back in again. If the problem
persists for an hour, please contact Customer Service.
“Not In-service
GPS Failure
See User Guide”
The Network Extender
has not acquired the initial
GPS location or has lost
GPS signal for more than
24 hours due to poor or
inadequate GPS signals.
The Network Extender is
Not In-service.
The Network Extender has not acquired the initial
GPS location or has lost GPS signal for more than 24
hours. The initial GPS fix can take up to 60 minutes in
poor conditions. Resetting the Network Extender in
this condition is not recommended as it may prolong
the acquisition of the initial GPS fix. Make sure that
the GPS antenna is connected properly. Use the
extension cable to install the GPS antenna for optimal
signal like near a window. If repositioning the GPS
antenna does not clear the issue, you may need to
purchase and install an external outdoor antenna.
Please refer to the “Outdoor GPS Antenna” in
Chapter 4 Configuring Your Device.
“Not in-service
Lost IP address”
The Network Extender
has an IP address
acquisition failure.
Please check the Modem/Router settings, or contact
your Internet Service Provider or Network
Administrator.
“Not in-service
Network Extender
Overheated”
The Network Extender
has overheated.
Your device is overheating. Please move the unit to an
area with an ambient temperature between 0-50
degrees Celsius (32 -122 degrees Fahrenheit) and
make sure the device is in a well ventilated location.
“Not In-Service
Excessive Interference”
The Network Extender is
exposed to a high level of
radio interference from
nearby Network Extender
If the problem persists after 10 minutes, please unplug
the Network extender and look for a location to place it
with weak existing coverage using your Verizon
phone. If this location is using multiple Network
Extenders, make sure there is at least 85 feet away
from closest adjacent Network extender (170% of
coverage radius distance).
“Not In-service
Clock Failure”
The Network Extender
internal clock signal is
abnormal.
Please restart the Network Extender. If trouble
continues, please contact Customer Service.
“Not In-service
Excessive attempts
To Verizon Network”
The Network Extender is
automatically locked due
to excessive warm/cold
start attempts.
If restarting the Network Extender does not clear the
issue, please contact Customer Service.
“Not In-service
Excessive Alarms”
The Network Extender is
automatically locked due
to excessive alarms.
If restarting the Network Extender does not clear the
issue, please contact Customer Service.
“Not In-service
Admin Lock”
The Network Extender is
locked by the
administrator for
maintenance.
If this situation persists, please contact Customer
Service.
“Device Not Activated
Call Verizon Support”
The Network Extender
fails to authenticate to
Verizon network.
The device might not be provisioned in the Verizon
network yet. Please unplug your device and then plug
it back in again. Wait for 10 minutes and check if the
alarm is cleared. If the problem persists, please
contact Customer Service.
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Chapter 5 Troubleshooting
Alarm
Description
Troubleshooting
“Out of Verizon’s
Service Area”
The Network Extender
fails to come into service
due to unlicensed area.
You might be located in an area where no Verizon
service is allowed. Please unplug your device and
then plug it back in again. Wait for 10 minutes and
check if the alarm is cleared. If the problem persists,
please contact Customer Service.
Alarms and Troubleshooting
The following table lists alarms that can halt the functioning of the Network
Extender. These alarms will be displayed in The Network Extender Admin
Website (Local).
Table 17. Alarms in the Network Extender Admin Website (Local)
Alarm
Description
Troubleshooting
PROCESS_DOWN
An application block is
deactivated/terminated.
There is a temporary process alert but your device is
still functioning correctly. No action is needed and the
alert should clear itself. If the alert persists, please
contact Verizon Wireless Customer Service.
DISK_FULL
Disk usage has exceeded
a threshold.
There is a temporary disk usage alert but your device
is still functioning correctly. This alert should clear
itself. If the alert persists for a long time, please
contact Verizon Wireless Customer Service.
MEMORY_FULL
Memory usage has
exceeded a threshold.
There is a temporary memory usage alert but your
device is still functioning correctly. This alert should
clear itself. If the alert persists for a long time, please
contact Verizon Wireless Customer Service..
OVERLOAD
Average CPU load has
exceeded a threshold.
There is a temporary CPU load alert but your device is
still functioning correctly. This alert should clear itself.
If the alert persists for a long time, please contact
Verizon Wireless Customer Service.
CLOCK_FAIL
The clock is abnormal.
There is a failure preventing your device from
functioning correctly.
If you are using GPS, please ensure that the GPS
antenna is installed in a location near the window. If
you are not able to receive GPS information after
repositioning the antenna, you may need to purchase
and install an external outdoor antenna. If you still
experience an issue after checking your GPS
installation, please contact Verizon Wireless Customer
Service.
PORT_DOWN
Outer Ethernet port is
down.
The port connecting your device to the internet is not
operational. Please check that your Ethernet cable is
connected correctly and the switch, router, or internet
gateway is powered-on.
RU FUNCTION_FAIL
All RU paths are disabled.
There is a failure preventing your device from
functioning correctly. Please restart your device. If the
problem still persists, please contact Verizon Wireless
Customer Service.
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Chapter 5 Troubleshooting
Alarm
Description
Troubleshooting
RX_PATH_FAIL
RSSI measurement is
below the threshold
This may occur when RF antenna is not attached
properly or a non-Samsung antenna is used.
Please restart the Network extender. If the problem
persists, please contact Verizon Wireless Customer
Service.
LOCKING_FAIL
No GPS signal can be
received.
The device is not receiving GPS information. Please
make sure that the GPS antenna is installed in a
location near the window. If you are not able to receive
GPS information after repositioning the antenna, you
may need to purchase and install an external outdoor
antenna. Please see the “Outdoor GPS Antenna” in
Chapter 4 Configuring Your Device
GPSR
FUNCTION_FAIL
GPSR module failure due
to e.g. self test failure,
power failure, EPC
(Electronic Power Control)
exceeding normal
operation range,
OCXO/TCXO failure, etc.
The device is attempting to receive GPS information. If
the issue persists for more than one hour, please
make sure that the GPS antenna is installed in a
location near the window. If you are not able to receive
GPS information after repositioning the antenna, you
may need to purchase and install an outdoor GPS
antenna. Please see the “Outdoor GPS Antenna” in
Chapter 4 Configuring Your Device.
FREQUENCY_
HOLDOVER_EXCEED
GPS signal has been lost
for 24 hours.
The device has lost GPS signal for 24 hours and can
no longer provide service. Please make sure that the
GPS antenna is installed in a location near the
window. If you are not able to receive GPS information
after repositioning the antenna, you may need to
purchase and install an external outdoor antenna.
Please see the “Outdoor GPS Antenna” in Chapter 4
Configuring Your Device.
HOLDOVER_EXCEED
GPS signal has been lost.
The device has lost GPS signal can no longer provide
service. Please ensure that the GPS antenna is
installed in a location near the window. If you are not
able to receive GPS information after repositioning the
antenna, you may need to purchase and install an
external outdoor antenna. Please see the “Outdoor
GPS Antenna” in Chapter 4 Configuring Your
Device.
TEMPERATURE_HIGH
Temperature has
exceeded a threshold.
Your device is over-heating. Please locate the unit in
an area with an ambient temperature between 0-50
degrees Celsius inline with the user guide.
SERVICE_OFF
Service cannot be
provided due to abnormal
service condition.
The Network Extender is currently not in service.
Please check the System Status, System History, GPS
Status or any other alerts to determine if the unit is in
the process of starting up or if there is any other
condition preventing it from coming into service.
MME_
COMMUNICATION_
FAIL
The 4G Network Extender
cannot communicate with
backend servers.
The Network Extender cannot communicate with
Verizon’s Network. Please check the LAN/Firewall
settings, connectivity status and available bandwidth to
see if any LAN or internet issue may be preventing the
unit from communicating with backend servers. If the
problem persists, please contact Verizon Wireless
Customer Service.
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Appendix A Outdoor GPS
Antenna
Installation
GPS Antenna System Configuration
A GPS antenna system requiring outdoor installation or longer cable runs is
configured as shown below.
Table 18. GPS Antenna System Configuration
Category
Description
GPS antenna
Device receiving a signal from a GPS satellite
GPS line amplifier (option)
Device amplifying the GPS signal received from the GPS antenna (used to
compensate the GPS signal loss caused by GPS antenna, GPS arrestor, cable
and connector)
GPS (lightning) arrestor
Device protecting people or system from lightning
Figure 24. Example of a Common GPS Antenna System Configuration
GPS Cable (LMR-400)
GPS Antenna
Line Amplifier
GPS Arrestor
GPS Cable (RG-316D)
System
To satisfy the GPS specifications and operate the GPS antenna in a stable manner,
the following GPS antenna configuration and installation requirements must be
met.
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Appendix A Outdoor GPS Antenna Installation
GPS Antenna
Follow the steps below to connect the GPS cable.
Table 19. GPS Cable Connection
Classification
Description
Installation section
The Network Extender, GPS arrestor, GPS antenna
Cable
The Network Extender
GPS arrestor
9.84 ft. (3 m) or less
RG-316D
More than 9.84 ft. (3 m)
RG-316D (9.84 ft. or less)
+LMR-400
GPS arrestor
GPS antenna (or line amplifier)
LMR-400
The Network Extender
SMB-male
Connection part between
RG-316D and LMR-400
RG-316D
N type-male
LMR-400
N type-female
GPS arrestor
N type-male
Line amplifier
N type-male
GPS antenna
TNC-male
SMA-male
0.18 ft.lb. (2.5 kgf.cm)
N type-male
1.45 ft.lb. (20 kgf.cm)
TNC-male
0.65 ft.lb. (9 kgf.cm)
Connector
Recommended
torque value
Working tools
Cable cutter, wire stripper, nipper, torque wrench, spanner, knife, soldering iron, and lead
Installing GPS Line Amplifiers
The allowed length of a cable is limited depending on the GPS cable
configuration. You must compensate for the loss by installing a line amplifier if
the cable exceeds the length allowed. Because the required number of line
amplifiers and installation method may vary depending on the extended length of
the LMR-400 cable and line amplifier specifications, you must refer to the
installation instructions provided with the line amplifier.
In addition, you must install the line amplifier within 32.8 ft. (10 m) from the GPS
antenna.
Line Amplifier Usage Guideline for GPS Cable Configuration
The total length of the LMR-400 cable should be no longer than 328.08 ft.
(100 m).
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Appendix A Outdoor GPS Antenna Installation
Installing the Antenna
When you install the antenna, the antenna must be within the protective angle
(left/right side 45° each from the central axis) to prevent the antenna from
lightning damage.
Installing GPS Antenna
When installing the GPS antenna, you must check the antenna installation location,
restriction and installing method.
Checking the Specifications of Antenna/Arrestor/Line Amplifier Connector
Depending on the supplier or manufacturer of the antenna/arrestor/line amplifier,
the connector type may be different. Also, the detail specifications of a connector
may be different depending on the cable type even for the same connector type.
Therefore, check the detail specifications of a connector before preparing parts (for
example, N Type-Male: N Type-Male connector for CNT-400, N Type-Male
connector for RG-316D).
Specification of GPS Line Amplifier
The GPS line amplifier specification is ‘Symmetricom-58529A’ or equivalent.
(http://www.symmetricom.com/products/gps-solutions/accessories/58529A-GPSLine-Amplifier-with-L1-Bandpass-Filter/)
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Appendix A Outdoor GPS Antenna Installation
GPS Antenna Specifications
For the GPS antenna, ACE technology GA-1575 or equivalent must be used.
(http://www.aceteq.com/)
GPS Cable Identification Tag Installation
Attach the identification tape specified in the following table to the GPS cable.
Table 20. Identification Tag of GPS Cable
Classification
Description
Installation position
Attach the identification tag to the ends of the GPS antenna and arrestor.
Materials
Aluminum coated by vinyl identification tags are recommended.
Fixing method
Fix the GPS cable to the two holes on the identification tag with the black cable tie.
Identification method
The markings must be prevented from being erased by using relief engraving or
coated labels.
1. CABLE NAME: Cable name
2. LENGTH: Cable length (m)
3. USE: Cable usage purpose
[Identification Tag Example]
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Appendix A Outdoor GPS Antenna Installation
GPS Cable Configuration (Case #1)
The configuration of the GPS cable is shown in the following figure.
Figure 25. GPS Cable Configuration Case #1
[Network Extender]
GPS Cable (LMR-400)
Amplifier ~ GPS Antenna
Max. 32.8 ft. (10 m)
[GPS Antenna]
Network Extender ~ Arrestor
9.8 ft. (3 m) or less
[GPS Arrestor]
GPS Cable (RG-316D)
GPS Cable (LMR-400)
[Line Amplifier]
GPS Arrestor ~ GPS Antenna
Without Amplifier: Max. 328. ft. (100 m) /
With Amplifier (1EA): Max. 656.2 ft. (200 m)
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Appendix A Outdoor GPS Antenna Installation
GPS Cable Configuration (Case #2)
Figure 26. GPS Cable Configuration Case #2
[GPS Antenna]
GPS Cable (RG-316D)
Adaptor
GPS Cable (LMR-400)
[Line Amplifier]
Network Extender ~ Arrestor
9.8 ft. (3 m) or less
(LMR-400)
GPS Cable
Amplifier ~ GPS Antenna
Max. 32.8 ft. (10 m)
[Network Extender]
[GPS Arrestor]
GPS Cable (LMR-400)
Adaptor ~ GPS Antenna
Without Amplifier: Max. 328. ft. (100 m) / With Amplifier (1EA): Max. 656.2 ft. (200 m)
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Appendix A Outdoor GPS Antenna Installation
GPS Cable Length
The length of the GPS cable is limited for each section as shown below.
1. The Network Extender GPS arrestor: 9.84 ft. (3 m) or less
If the distance between the Network Extender and the GPS arrestor is longer than
9.84 ft. (3 m), use the straight adapter for extension. Connect the RG-316D cable
up to 9.84 ft. (3 m) to the straight adapter and then extend the connection to the
GPS arrestor using the LMR-400 cable.
2. RG-316D~GPS arrestor GPS antenna (LMR-400 cable installation section)
- Total length of the LMR-400 cable: 328.08 ft. (100 m) or less
- If the total length of the LMR-400 cable is longer than 328.08 ft. (100 m),
compensate the loss by installing a line amplifier.
Because the required number of line amplifiers and installation method may vary
depending on the extended length of the LMR-400 cable and line amplifier
specifications, you must refer to the installation instructions provided with the line
amplifier. In addition, you must install the line amplifier within 32.8 ft. (10 m)
from the GPS antenna.
For example, when using a line amplifier (Symmetricom-58529A) × 1 EA →
Total length of the LMR-400 cable: 656.17 ft. (200 m) or less.
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Appendix A Outdoor GPS Antenna Installation
The Network Extender GPS Arrestor Cable Connection (Case #1)
Follow the steps below to connect the GPS cable from the Network Extender to
the GPS arrestor.
Figure 27. The Network Extender GPS Arrestor Cable Connection Case #1
1 Install the GPS cable from the GPS antenna port of the Network Extender to the GPS
arrestor.
2 Connect the assembled connectors of the cable to the GPS antenna port.
o RG-316D Cable: SMB Male (Network Extender), N Type-Male (GPS Arrestor)
o LMR-400 Cable: N Type-Male (GPS Arrestor EQP)
[Network Extender]
[GPS Antenna]
‘A’
‘B’
GPS Cable
(RG-316D)
[GPS Arrestor]
GPS Cable
(LMR-400)
GPS Antenna
Detail ‘A’
Detail ‘B’
SMB Male Connector
GPS Arrestor
Network Extender
N Type-Male Connector
GPS Cable
(RG-316D)
4G LTE NE
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Appendix A Outdoor GPS Antenna Installation
The Network Extender GPS Arrestor Cable Connection (Case #2)
Figure 28. The Network Extender GPS Arrestor Cable Connection Case #2
1 Install the GPS cable from the GPS antenna port of the Network Extender to the GPS
arrestor.
2 Connect the assembled connectors of the cable to the GPS antenna port.
o RG-316D Cable: SMB Male (Network Extender), N Type-Male (Straight Adaptor)
o LMR-400 Cable: N Type-Male (GPS Arrestor EQP)
[Network Extender]
‘D’
GPS Cable
(RG-316D)
‘C1’
[Adaptor]
‘B’
GPS Cable
(LMR-400)
‘C2’
GPS Cable
(LMR-400)
[GPS
Antenna]
‘A’
[GPS Arrestor]
Detail ‘A’
SMB Male Connector
Network Extender
GPS Cable
(RG-316D)
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Appendix A Outdoor GPS Antenna Installation
Figure 29. The Network Extender GPS Arrestor Cable Connection Details
GPS Arrestor
Detail ‘B’
GPS Cable (LMR-400)
N Type-Male Connector
Straight Adaptor
N Type-Male Connector
GPS Cable (RG-316D)
Network Extender
GPS Antenna
Detail ‘C-
GPS Arrestor
N Type-Male Connector
GPS Cable (LMR-400)
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Appendix A Outdoor GPS Antenna Installation
Figure 30. GPS Arrestor GPS Antenna Cable Connection Detail
1 Install the GPS cable from the GPS ANT. port of the GPS arrestor to the GPS antenna.
2 Connect the assembled connectors of the GPS cable (LMR-400) to the GPS arrestor and
antenna port.
LMR-400 Cable: N Type-Male (GPS Arrestor EQP)
TNC Type-Male (GPS Antenna)
GPS Antenna
Detail ‘C-2’
GPS Cable (LMR-400)
Heat Shrink Tube
N Type-Male Connector
GPS Arrestor
Detail ‘D’
GPS Antenna
Straight Adaptor
TNC Male Connector
Heat Shrink Tube (Jelly Type)
GPS Cable (LMR-400)
Clamp Fixing Screw
Clamp
Bakelite
GPS Antenna Fixing Pipe
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Appendix A Outdoor GPS Antenna Installation
GPS Satellite Tracking and Position Hold
The survey of an object’s position using GPS satellites is based on triangulation.
Three satellites are enough to survey the position of an object by triangulation.
However, to calculate the correct time deviation, a total of four satellites are
required.
Usually, the GPS antenna is installed in a high place, such as on a roof. It must be
installed away from protruding objects, such as trees or buildings. In addition, it
must be positioned away from any obstacle that covers part of the sky around the
horizon of the building where it is installed.
If it is impossible to ensure a completely open sky, you should install the GPS
antenna facing the equator providing a maximum view of the southern sky
(northern sky in the southern hemisphere).
Furthermore, when installing the GPS antenna using a steel cylinder structure
shared by other RF antennas, it must be separated by more than 1 m from that steel
structure.
Figure 31. GPS Antenna Installation
Lightening Arrestor
A lightning arrestor is required when there is a danger of lightning striking a cable
or related part. The lightning arrestor must be installed in a place where the
antenna cable or set of combined cables enters a building or station, or a place
inside the building or station. The purpose of this is to protect the people and
equipment inside the building or station.
If struck directly by lightning, the lightning arrestor, antenna, or cable must be
replaced. Furthermore, you must inspect the lightening arrestor periodically, and
replace the antenna and cable periodically to ensure protection if lightning occurs
frequently at the site.
The lightning arrestor must be well grounded so that it can transmit a large current
quickly.
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Appendix A Outdoor GPS Antenna Installation
Signal Interference
The GPS system is designed so that it has a strong immunity to noise and can
endure interference.
The Samsung GPS receiver provides a quality timing clock in most installations.
However, to ensure that the GPS receiver performs locking successfully and
guarantees uninterrupted timing performance, an interference-free environment is
required for frequencies near the GPS L1 frequency (1575.42 ± 1 MHz).
Interference Types
There are two types of interference which affect the GPS L1 frequency:
•
Narrow band (inband) interference
When a frequency deviation (3.5 kHz), such as an FM wave, inflows in around
the GPS L1 frequency (1575.42 MHz), it is called narrow band (inband)
interference. Narrow band interference is monitored by the spectrum analyzer.
Because it has a time lag, a locking failure or a different type of alarm can
occur.
•
Wideband interference
When around the GPS L1 frequency (1575.42 MHz) and the frequency
deviation is more than 7 kHz, this is called wide band interference.
Wideband interference includes the interference induced by the harmonics
from a communication service with a different frequency bandwidth, increased
thermal noise from communication services around the L1 band, inflow of
interference due to unauthorized communication, saturation due to oscillation
of an accessory device, and so on.
You cannot monitor these kinds of interferences with a device such as a
spectrum analyzer. If the system has a wideband interference problem, you
should consult an expert in this area.
For other bandwidths, except the GPS L1 frequency (1575.42 ± 1 MHz), a GPS
Band Pass Filter (BPF) must be included within the GPS antenna to remove the
interference from the GPS bandwidth. No outband interference must affect the
GPS signals.
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Appendix A Outdoor GPS Antenna Installation
Avoiding Interferences
If more than one antenna for other communications, such as an antenna for a base
station or satellite communication, is installed in the surroundings, the GPS
antenna must be installed in a location to which no interference signals flow in.
If interference exists within the GPS L1 frequency bandwidths (1575.42 ± 1
MHz), you should use a band pass filter to prevent them from affecting it.
Furthermore, if the GPS antenna is installed by a transmitter which operates with a
bandwidth similar to the GPS L1 frequency, the possibility of interference
increases (in this case, interference is caused by harmonics). If the GPS antenna
has a problem due to interference, you must move it to a different location where
interference signals can be avoided or minimized in strength.
Inband Noise
Inband noise includes narrow band noise and wide band noise that occur in an
inband width. (L1, 1575.42 ± 1 MHz)
- Narrow band noise in an inband width: If it is higher than 108dBm, it can affect
the operation of the GPS receiver.
- Wideband noise in an inband width: It may not be detected by a measuring
instrument and impair the sensitivity of the GPS receiver, and thus affect its
operation.
If there is an outband interference problem, you can reduce the effects of
interference on the GPS receiver by applying one or more L1 GPS band pass
filters.
The filter should be installed at the following locations:
•
The input connector of the Samsung GPS receiver
•
Behind the antenna or the front end of a line amplifier
The filters above are used to reject jamming tones for outband signals. If
interferences actually occur in the inband signals, they will result in serious
consequences.
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Appendix A Outdoor GPS Antenna Installation
GPS Antenna Installation
The GPS antenna can be fixed to a wall, floor, tower, pole, and so on. Ensure that
you are safe when fixing an anchor bolt to a wall and treat the anchor bolt fixing
area with a silicon or waterproof finishing material.
Installing the Concrete Block
A concrete block should be installed that satisfies the specification regarding size
and strength. When installing the concrete block, and before forming the concrete,
steel reinforcement bars should be arranged in a mesh layout at 3.93 in. (100 mm)
intervals before forming the concrete. (Either an anchor bolt assembly or a
concrete anchor can be used.)
Installing the Antenna
When you install the antenna, the antenna must be within the protective angle
(left/right side 45° each from the central axis) to prevent the antenna from
lightning damage.
Lightning Rod
45°
45°
GPS Antenna
Distance between the Antennas
When installing an antenna, a 3.28~4.92 ft. (1~1.5 m) distance must be secured
between the antennas to prevent interference.
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Appendix A Outdoor GPS Antenna Installation
Wall Mount GPS Antenna
Figure 32. GPS Antenna Installation (Wall)
GPS Antenna
GPS Antenna Clamp
Bakelite
GPS Antenna Wall Fixing
Pipe (Ф25.4 mm)
≒Min. 500 mm
GPS Antenna
Wall Fixing Clamp Assembly
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Appendix A Outdoor GPS Antenna Installation
Floor Mount GPS Antenna
Figure 33. GPS Antenna Installation (Floor)
GPS Antenna
GPS Antenna Clamp
Bakelite
GPS Antenna Floor Fixing Pipe
(Ф25.4 mm)
M10 Anchor Bolt Assembly
≒Min. 500 mm
≒Min. 250 mm
Concrete Block
≒Min. 400
mm
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Appendix A Outdoor GPS Antenna Installation
Installing Optional GPS Arrestor
Fixing GPS Bulkhead
The method to fix the GPS bulkhead is as follows.
Table 21. Optional GPS Bulkhead Fixing Parts and Tools
Classification
Description
Installation position
• An arrestor must be installed within the lightning rod protection angle.
• The arrestor must be installed to prevent a person or system being affected by
lightning induced currents.
Parts
• Bulkhead
• Bakelite
Fastener
1 EA
1 EA
M6 anchor bolt assembly
• M6 anchor bolt
• M6 hex. nut
• M6 spring washer
• M6 plane washer
2 sets
1 EA/set
1 EA/set
1 EA/set
1 EA/set
M6 insulation bushing
2 EA
Recommended
torque value
M6 hex. nut
Working tools
Drill, hammer, torque wrench, and level
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2.41~3.61 ft.lb.
(33.28~49.92 kgf.cm)
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Appendix A Outdoor GPS Antenna Installation
Figure 34. Fixing GPS Bulkhead
1 Fix the anchor bolts to the holes marked and drilled.
Drill bit: 0.39 in.(10 mm) / Hole depth: 1.3 in.(33 mm)
2 Place the Bakelite and bulkhead along with the fixed anchor bolts. Secure firmly using fasteners.
3.58 in.(91 mm)
Bulkhead
(Front View)
Bakelite
M6 Anchor Bolt
0.39 in.(10 mm)
0.98 in.
(25 mm)
2.28 in.(58 mm)
0.39 in.(10 mm)
Bulkhead
M6 Insulation Bushing
M6 Plane Washer
M6 Spring Washer
M6 Hex. Nut
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Appendix A Outdoor GPS Antenna Installation
Check the Configurations of GPS Arrestor and Bulkhead
The fixing methods and fasteners vary for the configurations of the GPS arrestor
and bulkhead. Thus, check the installation methods and configurations enclosed
with the GPS arrestor and bulkhead.
Fixing GPS Arrestor
The method to fix the GPS arrestor is as follows.
Table 22. GPS Arrestor Fixing Parts and Tools
Classification
Description
Parts
GPS arrestor/1 set
GPS arrestor unit
Fastener
Recommended
torque value
N type nut
Working tools
Torque wrench and spanner
1 EA/GPS arrestor
N type nut
1 EA/GPS arrestor
Plane washer
1 EA/GPS arrestor
3.25~3.61 ft.lb.
(44.93~49.91 kgf.cm)
Figure 35. Fixing the GPS Arrestor
1 Insert the connector for the GPS arrestor along with the bulkhead fixing hole.
2 Secure the GPS arrestor with the bulkhead using fasteners. Make sure that the systemside and antenna-side connector directions are not changed.
GPS Arrestor
Bulkhead
Plane Washer
N Type Nut
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Appendix A Outdoor GPS Antenna Installation
Grounding the Optional GPS Arrestor
The way to connect the ground cable with the GPS arrestor is as follows.
Table 23. Grounding the GPS Arrestor (MGB GPS Arrestor)
Classification
Description
Installation section
MGB ground terminal of arrestor
Cable
AWG8, F-GV 6 mm2 × 1C/1 EA
Heat shrink tube
(spec/color/length)
Ф 0.4 in. (10 mm)/Green/1.97 in. (50 mm)
Pressure terminal
MGB
Checking the MGB specifications per site and preparing
fasteners
Arrestor
6 mm2, ring type, hole dia.: 0.21 in. (5.3 mm)
MGB
Checking the MGB specifications per site and preparing
fasteners
Arrestor
M5 hex. bolt/1 EA
M5 spring washer/1 EA
M5 plane washer/1 EA
(attached at the GPS arrestor)
Recommended torque
value (kgf.cm)
M5 hex. bolt
1.45~2.17 ft.lb. (20 ~ 30 kgf.cm)
Working tools
Cable cutter, wire stripper, compressor, heating gun, torque driver (+), torque wrench,
and nipper
Fastener
Pressure Terminal for Grounding
As for the pressure terminal or the cable, the UL listed products or equivalent
should be used.
For example:
Manufacturer: JEONO Electric
GPS Arrestor: 6 mm2 Pressure Terminal (JOR 6-5)
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Appendix A Outdoor GPS Antenna Installation
Figure 36. Connection of the GPS Arrestor Ground Cable
[GPS Arrestor]
MGB
GPS Arrestor Ground Cable
2
(AWG8, F-GV 6 mm × 1C)
2
6 mm Pressure Terminal (Ring Type)
M5 Plane Washer
M5 Spring Washer
M5 Hex. Bolt
Heat Shrink Tube (Green)
GPS Arrestor Ground Cable
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Appendix B Acronyms
AC
B/H
CPU
CSG
DC
DHCP
DNS
ESP
FCC
FQDNs
GPS
GPSR
HD
HTTP
ID
IP
IPSEC
ISP
LAN
LCD
LED
LTE
MAC
MTU
NAT
PAT
RF
RU
SeGW
SIM
TCP
TCXO
TOD
UDP
Alternating Current
Backhaul
Central Processing Unit
Closed Subscriber Group
Direct Current
Dynamic Host Configuration Protocol
Domain Name System
Enhanced Security Payload Protocol
Federal Communications Commission
Fully Qualified Domain Names
Global Positioning System
GPS Receiver
High Definition
HyperText Transport Protocol
Identifier
Internet Protocol
Internet Protocol Security - System of Protocols
Internet Service Provider
Local Area Network
Liquid Crystal Display
Light Emitting Diode
Long Term Evolution
Media Access Control
Maximum Transmission Unit
Network Address Translator
Port Address Translation
Radio Frequency
Radio Unit
Security Gateway
Subscriber Identity Module
Transmission Control Protocol
Temperature Controlled Oscillator
Time Of Day
User Datagram Protocol
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Verizon 4G LTE Network Extender 2
User Guide
Document Version 1.1
©2017 Samsung Electronics Co., Ltd.
All rights reserved.
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