DISHWASHER
User Manual
Model Number:
DC6649W
Contents
01
Welcome
02
Safety Instructions
REGISTER TO
ACTIVATE YOUR
07
Technical Specification
2 YEAR
08
Installation
15
Your Dishwasher
19
Setting Up Your Dishwasher
23
Using Your Dishwasher
35
Maintenance
41
Troubleshooting
48
Product Fiche
49
Guarantee
51
Index
PARTS WARRANTY
SERVIS.CO.UK
0333 577 7232
Your appliance comes with a free one year parts and labour warranty.
Register within 30 days of purchase to receive a free second year
parts warranty.
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WELCOME
SAFETY INSTRUCTIONS
WELCOME
SAFETY INSTRUCTIONS
Thank you for choosing this Servis Dishwasher, which has been designed and manufactured to
give you many years of trouble-free service.
You may already be familiar with using a similar product but please take time to read these
instructions, which have been written to ensure you get the very best from your purchase.
To ensure your safety and the safety of others, please read
the following safety precautions before you operate your
Dishwasher.
WARRANTY
Servis provides you with a guarantee which will protect you should your Dishwasher develop an
electrical or mechanical fault during the guarantee period. To ensure that you get a prompt and
efficient service, please register your Dishwasher immediately.
You will find a warranty card included within the packaging. To register, complete the form, or:
Your Dishwasher conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury
and damage to property. To avoid the risk of accidents
and damage to your Dishwasher, read this user guide
carefully before using it for the first time. It contains
important information on the installation, safety, use and
maintenance of your Dishwasher. Retain this user guide for
future use and pass it on to any new owners.
Read this user guide before using or installing your
Dishwasher.
Visit us at www.servis.co.uk
Call us on 0333 577 7232
Your Dishwasher is for domestic use only and is only
intended to wash and dry items which are specified by
the manufacturer to be dishwasher-safe. Do not use your
Dishwasher for any purpose not expressly specified in this
user guide.
ITEMS INCLUDED
Dishwasher
Fill hose
Figure 1
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Before setting up your Dishwasher, check for any external
visible damage. Do not install or use your Dishwasher if it
is damaged. Prolonged intensive use of your Dishwasher
may call for additional ventilation.
Before connecting your Dishwasher, ensure that the voltage
and connected load information in this guide matches that of
the mains electricity supply. If in doubt, consult a qualified
electrician.
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02
SAFETY INSTRUCTIONS
Before connecting your Dishwasher, ensure that all
electrical connections match the values on the rating plate.
Servis cannot be held responsible for any damage that may
occur due to improper connections. If in doubt, consult a
qualified electrician.
This Dishwasher is designed to be used in houses and
similar places. (IEC 60335-2-5/A2)
Do not connect your Dishwasher to the mains electricity
supply using an extension lead or multi socket. These
types of connection can cause overheating.
Faulty components must only be replaced by a suitably
qualified Service Agent using genuine spare parts.
Make sure that the power supply cable is positioned where
you can reach it if required.
Unauthorised repairs could result in unforeseen dangers
for the user. Repairs should only be undertaken by an
approved service agent.
A damaged power cord/plug can cause fire or give you an
electric shock. When damaged it must be replaced. This
should only be done by qualified personnel.
Never remove the plug from the socket by pulling the cord.
Always hold the plug.
Never touch the power cord/plug with wet hands as this
could cause a short circuit or electric shock.
03
Do not mount heat sources such as ovens near or on the
Dishwasher. Heat from these devices may damage your
Dishwasher.
In the event of a fault or for cleaning purposes, your
Dishwasher is only completely isolated from the electricity
supply when it is unplugged from the mains.
Your Dishwasher must only be connected to your water
supply using the supplied new fill hose. Old hoses must not
be reused.
Do not touch your Dishwasher if your hands or feet are
wet.
Make sure that the drain hose is not kinked or compressed
or the water may not drain away from the Dishwasher
properly.
Your Dishwasher can reach high temperatures in use. Do
not place it next to a refrigerator or freezer.
Do not make any alterations to your Dishwasher, unless
authorised to do so by Servis.
Do not put your Dishwasher in any location where the room
temperature is likely to fall below 0 0C.
Do not sit or stand on the open door of your Dishwasher as it
may fall over.
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04
SAFETY INSTRUCTIONS
The packaging of the Dishwasher could be hazardous to
children. Please refer to the disposal instructions on the
rear cover.
Please ensure that you have removed all of the packaging
materials and protective tape from inside and outside your
Dishwasher before using.
Place cutlery point down in the cutlery basket, or flat in the
top basket.
Keep the document bag that contained this user manual
out of reach of children and babies to prevent the risk of
suffocation.
Check whether plastic items are heat-resistant before
washing them in the Dishwasher.
Keep the small items found in the document bag out of reach
of small children and babies.
Do not touch the drain hose or any discharged water while
your Dishwasher is running. The high temperatures involved
pose a burn risk.
Only use detergents and rinse aids which are designed
specifically for use with dishwashers.
Clean the rotary spray arms and the filter at least once a
week.
Use soft grain or powder softener salt. Do not use table salt
or sea salt in your Dishwasher.
Check the rinse aid indicator regularly and top up with rinse
aid when required.
Never use your Dishwasher without a filter.
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be
made by children without supervision.
Do not overload the drawers or place items where they can
block the rotary spray arms.
Never force the door open when your Dishwasher is
running.
For energy and water saving, remove coarse residues and
food waste from your dishes before placing your dishes in
the Dishwasher.
05
Place hollow items, such as bowls, glasses and pots into the
Dishwasher face-down wherever possible. However, do not
place tall glasses so that their stems can block the rotary
spray arm.
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To avoid risk of injury do not allow children to play on or
near your Dishwasher or to play with its controls.
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06
TECHNICAL SPECIFICATION
INSTALLATION
TECHNICAL SPECIFICATION
INSTALLATION REQUIREMENTS
Capacity
Height
Height (without worktop)
Width
Depth
Net Weight
Electricity Input
Total Power
Heating Power
Pump Power
Drain Pump Power
Water Supply Pressure
Current
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12 place settings
845 mm
815 mm
596 mm
598 mm
46 kg
220-240 V, 50 Hz
2200 W
2000 W
100 W
30 W
0.03 MPa (0,3 bar) - 1 MPa (10 bar)
10 A
To avoid risk of injury, please take care when moving your Dishwasher. It is heavy and we
recommend that a minimum of two people move your Dishwasher.
To unpack your Dishwasher and manoeuvre it to the installation area, one person should hold it
by the front feet and the other person at the edge of the lid at the rear.
Your Dishwasher measures 84.5 x 59.6 x 59.8cm and will require an installation area with the
space to allow the door to fully open and provide easy access to the plumbing and electrical
connections.
The most suitable installation surface for your Dishwasher is a concrete floor as it is less prone
to vibration. Soft floor surfaces such as carpets and rugs are not suitable.
If possible, install your Dishwasher in the corner of the room as it is often the most stable part of
the floor.
Do not install your Dishwasher in rooms where temperatures below freezing may occur as frozen
hoses may burst or split.
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08
INSTALLATION
ADJUSTING THE FEET
WATER SUPPLY CONNECTION
For safe operation, it is important that your Dishwasher is level and securely positioned on all
four feet. Incorrect installation may cause the Dishwasher to vibrate and increase your water and
electricity consumption. Never place cardboard, wood or similar materials under your Dishwasher
to increase stability.
Your Dishwasher uses an energy efficient cold fill system, which means that the Dishwasher is
filled with cold water which is then heated to wash the dishes. As a result, no heat is lost in the
pipeline from the hot water supply.
The four adjustable feet are used to level the Dishwasher. To adjust the feet (fig 6):
To increase the height of the Dishwasher, turn the feet anti-clockwise.
To decrease the height of the Dishwasher, turn the feet clockwise.
After making adjustments, use a spirit level to check that the Dishwasher is level.
Connect your Dishwasher to your cold water supply only. If your previous Dishwasher had a hot
and cold fill, check that the hot tap on your water supply is closed to avoid leakage. Only use the
fill hose supplied and not one from your old Dishwasher. Only one hose is required to install your
Dishwasher to the cold water supply. The inlet hose provided with your Dishwasher connects the
rear of your Dishwasher and the cold water supply. To connect your Dishwasher to the cold water
supply:
1
Connect the angled end of the fill hose to the cold water inlet on the rear of your
Dishwasher by screwing the threaded connector clockwise (fig 7). Take care not to
overtighten the connection. Hand tight is sufficient.
Figure 6
Figure 7
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10
INSTALLATION
WATER SUPPLY CONNECTION
2
The drain hose
can be connected
to a standpipe, as
shown. The hose
must be between
50cm to 110cm
from the ground.
Screw the straight end of the hose clockwise to a 19mm (3/4’’) cold water tap until hand
tight (fig 8). Take care not to trap or kink the hose.
Figure 9
The cold water pressure for a normal household system ranges from netween 0.1 to 1 Mpa. Your
Dishwasher will run at optimum efficiency in this range.
Figure 8
Once you have made all of the connections, carefully turn your cold water supply on and check
for leaks.
DRAIN HOSE CONNECTION
Do not connect your Dishwasher to a surface water drain.
Connect your Dishwasher to your household drainage system (fig 9).
For your Dishwasher to function properly the outlet end of the drain hose must be at a minimum
of 50cm and a maximum of 110cm from the ground.
CAUTION: Check to ensure that the hose is not trapped, kinked, twisted, folded or crushed.
Do not attempt to extend the drain hose by adding extra sections.
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INSTALLATION
ELECTRICAL CONNECTION
Your Dishwasher requires a 220-240V, 50Hz mains supply. Do not use any other supply.
Your Dishwasher may be fitted with a moulded plug, which cannot be rewired.
PREPARING YOUR DISHWASHER FOR FIRST USE
Remove all packaging from the Dishwasher.
Set the water softener level (see page 20).
If the fuse cover becomes damaged, you must not use the plug.
Add 2 kg of salt to the salt compartment and fill with water until it is almost overflowing
(see page 21).
If your plug requires changing because it is not suitable for your socket, or it is damaged,
you should consult a qualified electrician.
Fill the rinse aid compartment (see page 22).
Run the Dishwasher unloaded (see page 29).
Fuse:
Replacement fuses should be ASTA-approved to BS1362 and have the correct 13 Amp
rating.
Replacement fuses can be purchased from an electrical supplier.
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YOUR DISHWASHER
FRONT VIEW
REAR VIEW
2 Door Handle
3 Control Panel
1 On/off switch
3 Cold water
inlet
1 Power Cable
2 Drain hose
4 Feet
1
2
3
4
On/off switch.
Door handle.
Control panel.
Feet.
Figure 2
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4 Feet
4 Feet
1
2
3
4
4 Feet
Power cable.
Drain hose; provides an outlet for the dirty water from your Dishwasher.
Cold water inlet; connects your Dishwasher to your cold water supply.
Feet.
Figure 3
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YOUR DISHWASHER
INSIDE VIEW (WITH DRAWERS)
INSIDE VIEW (WITHOUT DRAWERS)
1 Drying nozzle
1 Upper Drawer
2 Cutlery Box
3 Lower Drawer
4 Door
1
2
3
4
Upper basket.
Lower basket.
Cutlery box.
Door.
Figure 4
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2 Detergent
compartment/
Rinse aid
compartment
3 Salt Compartment
4 Filters
1 Drying nozzle (one each side).
2 Detergent compartment/Rinse aid compertment.
3 Salt compartment.
4 Filters.
5 Light (Not shown)
Figure 5
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SETTING UP YOUR DISHWASHER
CONTROL PANEL OVERVIEW
SETTING THE WATER SOFTENER LEVEL
9
10
8
The effectiveness of your Dishwasher depends on the softness of the water supply. For this
reason, your Dishwasher is equipped with a system to reduce the hardness in the mains water.
To find out the water hardness level in your area, contact your water company.
To set your Dishwasher to compensate for the water hardness level:
1
2
3
4
5
6
7
Figure 10
1 On/Off Button.
2 Extra Hygiene Button. Select if you want a cleaner, more hygienic washing process. This
increases the water temperature and washing time.
3 Tablet Detergent Button. Select if you are using combined detergent which contains salt,
rinse aid and extra functions.
4 Door Handle.
5 Programme Selection Button.
6 Half Load Button. Select if you have a half load to reduce the duration of the programme
and decrease your power and water consumption.
7 Start/Pause Button: Start or pause the selected programme.
8 Salt Level Warning. If shown, refill the salt compartment (see page 21).
Rinse Aid Warning. If shown, refill the rinse aid compartment (see page 22).
9 Washing Cycle Progress Indicators. Shows the progress of the washing cycle.
10 Remaining Time Indicator. The amount of time the programme has left to run.
Delay Time. The amount of time the programme is delayed.
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1
2
3
4
5
6
On the control panel hold down the Programme Selection Button.
Switch on your Dishwasher using the On/Off Button.
Continue holding down the Programme Selection Button until the letters SL stop being
displayed.
Release the Programme Selection Button. The current water hardness setting is displayed.
Use the + or - buttons to select the required hardness level.
Press the On/Off Button to save the setting.
Hardness Levels
Hardness
British Hardness (dE)
French Hardness (dF)
German Hardness (dH)
L1
0-6
0-9
0-5
L2
7-14
10-20
6-11
L3
15-21
21-30
12-17
L4
22-28
31-40
18-22
L5
29-39
41-55
23-31
L6
40-63
56-90
32-50
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SETTING UP YOUR DISHWASHER
Filling With Salt
Filling With Rinse Aid
To fill the salt compartment (fig 11):
To fill the rinse aid compartment (fig 12):
1
2
3
4
5
Open the Dishwasher.
Remove the lower basket.
Open the salt compartment cap by turning it counter clockwise.
Fill the compartment with 2 kg of dishwasher salt.
Top up the salt compartment with water until it is almost overflowing (the first time
you fill the salt compartment only).
Replace the cap, turning it clockwise.
Replace the lower basket.
6
7
When the Salt Level Warning indicator is displayed on the control panel, repeat the above steps
to refill the salt compartment.
CAUTION: Use soft grain or powder softener salt. Do not use table salt or sea salt in your
Dishwasher.
1 Open the Dishwasher.
2 Remove the rinse aid compartment cap by turning it counter clockwise.
3 Fill the compartment with rinse aid until the rinse aid level indicator goes dark.
4 Replace the cap, turning it clockwise.
When the Rinse Aid Warning is displayed on the control panel, repeat the above steps to refill
the rinse aid compartment.
The rinse aid compartment includes a level adjuster, numbered 1 to 6, which controls how much
rinse aid is used in each wash. It can be adjusted using a screwdriver. If:
water stains form on your dishes, increase the adjustor setting towards 6.
blue stains form on your dishes, decrease the adjustor setting towards 1.
Level indicator
Salt compartment
Level adjuster
Figure 11
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Figure 12
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USING YOUR DISHWASHER
Loading Your Dishwasher
Your Dishwasher has two main baskets for your dishes and a cutlery box for cutlery and other
small items.
Upper Drawer
The upper basket is designed for tea plates, dessert plates, salad bowls, cups and glasses.
The lower basket is designed for larger or deeper items, such as pots with long handles, pot lids
and large plates.
Lower Drawer
Tips:
If placing long-stemmed glasses or goblets, place them against the basket edge, rack or
glass support wire. Do not place them against each other or other dishes as they may move
about and be damaged.
Place long-handled and sharp-pointed items (e.g. bread knife, carving knife) point
downwards or flat on the baskets to avoid any potential injury.
Cutlery Box
Do not block the free movement of the spinning arms. Place tall items flat or close to the
edges of the baskets.
Leave space between dishes for the water to spray freely. For example, do not stack plates
against each other.
Figure 13
Place hollow items, such as bowls, glasses and pots into the Dishwasher face-down wherever
possible.
Place spoons amongst other cutlery to prevent them sticking together and not being
washed properly.
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USING YOUR DISHWASHER
Do Not Block The Upper Spray Arm
Adjusting The Upper Basket:
Do not overload the drawers or place items where they can block the rotary spray arms (fig 14). If
necessary, the upper basket can be raised to create a larger space in the lower basket.
The upper basket can be raised to create a larger space in the lower basket (fig 15). This is
especially useful if you have tall items and need to keep the upper spray arm free.
The upper basket has two sets of wheels. To raise or lower the upper basket, pull the clip at the
end of the retaining arms to the side, slide out the drawer and re-insert it using the other set of
wheels.
CAUTION: Make sure the basket is level (i.e. both sides in the same position) before you
load it.
Maximum
loading height
for lower basket
Figure 14
Figure 15
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USING YOUR DISHWASHER
Filling With Detergent
Combined Detergents
Once you have loaded the Dishwasher, you must put in detergent. To fill the detergent
compartment (fig 16):
Some manufacturers produced combined detergents. These contain a mixture of detergent,
salt and/or rinse aid. Check the labelling on the detergent product you are using and adjust the
amount of salt or rinse aid you use separately in your Dishwasher.
1
2
3
4
Push the latch to open the detergent compartment.
Use the fill markings in the compartment to put the correct amount of detergent into
the compartment:
25 cm³ if your dishes are heavily soiled
15 cm³ if your dishes are lightly soiled
(Optional) If there is dried food waste on your dishes, put 5 cm³ of detergent into the
prewash part of the compartment.
Close the detergent compartment.
If your detergent comes in tablet form, put the tablet in the detergent compartment. Do not put
the tablet in any other part of the Dishwasher.
If You Stop Using Combined Detergents
If you stop using combined detergents after a long period of using them, do the following before
you next use your Dishwasher:
Fill the salt and rinse aid compartments.
Adjust the water hardness setting to the highest position and run an empty wash.
Set the water hardness setting to match your water hardness level.
Set the rinse aid setting if required.
Figure 16
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USING YOUR DISHWASHER
Running Your Dishwasher
Changing The Programme While It Is Running
Once you have loaded your Dishwasher:
To change programmes while the Dishwasher is running:
1
2
3
4
1
2
3
5
6
Close the Dishwasher door.
Switch on your Dishwasher. The last programme used is automatically selected.
(Optional) Use the Programme Select Button to select a different wash programme.
(Optional) Press one of the option buttons (Extra Hygiene, Half Load or Tablet Detergent)
to select an additional option.
(Optional) Press the Delay button and use the + and - buttons to set a delay
before the programme will start.
Press the Start/Pause button. The programme will start immediately, unless you have set a
delay when it will start after the delay.
Cancelling The Programme While It Is Running
To cancel the running Dishwasher programme:
If you have set a delay, you can cancel it at any time before it runs out by holding the Start/
Pause button for 3 seconds.
1
2
When the selected programme starts you can monitor the progress of the wash cycle using the
wash cycle indicators on the control panel. When the wash programme has stopped, switch off
the Dishwasher before opening the door and emptying it.
3
Do not open the door while the Dishwasher is running.
Press the Start/Pause button to pause the programme.
Use the Programme Select Button to select a different wash programme.
Press the Start/Pause button to restart the wash using the new programme.
Press and hold the Start/Pause button for 3 seconds until the finish light blinks.
Wait 30 seconds while the Dishwasher discharges any water inside the machine. The finish
light will blink while this takes place.
Press the On/Off button before opening the door.
CAUTION: The interior of the Dishwasher may be hot, depending on the programme
selected and the stage it had reached when you cancelled it. Be careful of escaping steam
when you open the Dishwasher door.
Child Lock
After you have started a programme (or a delay) you can lock the control panel to prevent the
settings being changed while the Dishwasher is running.
To lock the control panel, hold down the + and - buttons for 3 seconds. The display will read ‘CL’.
To unlock the control panel, hold down the + and - buttons for 3 seconds.
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USING YOUR DISHWASHER
DISHWASHER PROGRAMMES
Programmes
Wash
Temp.
(°C)
Types of food fragments
Contamination
Level
Amount of
Detergent
Required*
Prewash
35
Fresh less dirty, coffee, milk, tea
Small
Quick 40°C 30 Min.
40
Coffee, tea, milk,
cold meat, vegetables, not kept for
long
Delicate
40
Eco
Full Load
Half Load
Prog.
Duration
(minutes)
Power
Used
(Kw/hour)
Water
Used
(Litres)
Prog.
Duration
(minutes)
Power
Used
(Kw/hour)
Water
Used
(Litres)
**A
18
0.45
7.7
18
0.45
7.7
Small
B
30
0.90
12.4
30
0.90
12.4
Cold meat, vegetables, not kept for
long
Small
B
73
0.95
15.7
63
0.93
11.7
50
Coffee, tea, milk,
cold meat, vegetables, not kept for
long
Medium
A+B
160
0.95
12.0
145
0.93
8.7
***Super 50 Min. 65°C
65
Soups, sauces, pasta, eggs, pilaf,
potatoes, oven dishes, fried food
Medium
A+B
50
1.43
12.7
46
1.28
12.7
Intensive
65
Dishes with dense dirt waiting for
a long time or requiring hygienic
washing
High
A+B
113
1.64
17.2
94
1.37
12.2
* Amount of detergent required: A - 5cm³. B - 25 cm³/15 cm³.
** Only powder detergent should be used in cycle of prewash programme.
*** You can wash your dishes through washing performance A by using a cycle of Super 50 Min.
Note: Values above have been tested according to related standards in lab conditions. These values may vary due to environment conditions (mains voltage, water pressure, water inlet temperature
and the ambient temperature).
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USING YOUR DISHWASHER
DISHWASHER PROGRAMMES - WASH STEPS
Programmes
Prewash
Important Note for Test Laboratories
For detailed information on performance tests, please email: dishwasher@standardtest.info.
Please provide the model name and 20-digit serial number in your email. The serial number can be
found on the appliance door.
Steps
Prewash
End
40°C wash
Cold rinse
Hot rinse
End
Delicate
Prewash
40°C wash
Cold rinse
Hot rinse
Dry
End
Eco
Prewash
50°C wash
Cold rinse
Hot rinse
Dry
End
Super 50 Min.
65°C
65°C wash
Intermediate
rinse
Hot rinse
End
Intensive
45°C wash
65°C wash
Cold rinse
Hot rinse
Dry
End
Quick 40°C
30 Min.
Note: The Prewash, Quick 40°C 30 Min. and Super 50 Min. 65°C minute programmes have no
drying step.
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MAINTENANCE
GENERAL MAINTENANCE
From time to time it may be necessary to carry out some routine maintenance of your
Dishwasher to ensure that it operates as intended. Before cleaning your Dishwasher:
1
Turn your mains power supply off and remove the plug from the socket.
2
Turn off the cold water supply.
Filters:
If any food waste remains on the coarse and fine filters, remove them and clean them
thoroughly. To clean the filters:
1
Turn the filter assembly counter clockwise and lift it out (fig 17).
2
Lift the metal/plastic filter out.
CAUTION: Do not use solvents, abrasive cleaners, glass cleaners or all-purpose cleaning
3
Separate the coarse and micro filters by pulling them apart.
agents to clean your Dishwasher. They may damage the plastic surfaces and other components
with the chemicals they contain.
4
Rinse the filters under the tap until free of residue.
External Casing:
5
Replace the metal/plastic filter.
6
Line up the arrows on the coarse and micro filters and clip them together, then replace the
filter assembly in the Dishwasher, turning it clockwise until it locks in position.
Use a mild, non-abrasive cleaning agent, or soap and water, to clean the external casing.
Wipe dry with a soft cloth.
Inside:
Coarse Filter
Use a suitable stainless steel cleaning agent to clean inside the Dishwasher. Follow the
manufacturer’s advice on the cleaning agent’s packaging.
Wipe the door seals regularly with a damp cloth to remove any accumulated residue.
Micro Filter
Clean the filters and spray arms at least once a week.
Extra Cleaning:
Oil and lime may build up in your Dishwasher over time. If this occurs, fill the detergent
compartment with a cleaning agent designed for use with dishwashers, select a
programme which runs at high temperature and run the Dishwasher empty.
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Filter Assembly
Metal/Plastic Filter
Figure 17
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36
MAINTENANCE
Spray Arms:
Water Inlet Filters:
Your Dishwasher contains two spray arms (fig 18). One at the bottom of the Dishwasher and one
on the underside of the upper basket.
Water inlet filters prevent dirt and foreign materials from entering your Dishwasher. It is
recommended that these filters are cleaned when your Dishwasher is unable to receive
sufficient water, although your water supply is on and the tap is open.
Make sure that the spray holes are not clogged and that no food waste is stuck to the spray
arms. If you need to clean the spray arms, remove them from the Dishwasher and clean them
under water.
To clean the water inlet filters (fig 19):
1
Unscrew the water inlet hose from the Dishwasher by turning the hose anti-clockwise and
gently pulling.
2
To remove the water inlet filter from the water inlet valve, use a pair of long-nosed pliers to
gently pull on the plastic bar in the filter.
To remove the lower spray arm, pull it upwards. To replace it, push it firmly until it clicks into
place.
To remove the upper spray arm, undo the nut holding it in position by turning it clockwise and
pulling it downwards. To replace it, push it upwards into the mounting, then turn it counter
clockwise until it clicks into position.
CAUTION: Make sure that the nut holding the upper spray arm in position is tight before
operating the Dishwasher othersie the spray arm could detach in use and damage any dishes in
the lower basket.
Figure 19
Upper Spray Arm
Lower Spray Arm
Figure 18
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38
MAINTENANCE
3
Clean the filter thoroughly with a soft brush, wash with soapy water and rinse thoroughly.
4
Re-insert the filter by gently pushing it back into place.
A second water inlet filter is located in the tap end of the water inlet hose.
To remove the second water inlet filter:
1
Use a pair of long-nosed pliers to gently pull on the plastic bar in the filter.
2
Clean the filter thoroughly with a soft brush and wash with soapy water and rinse
thoroughly.
3
Re-insert the filter by gently pushing it back into place.
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40
TROUBLESHOOTING
TROUBLESHOOTING INFORMATION
If your Dishwasher is not operating as expected, you may find a simple solution listed in the
table below.
Fault
Possible Cause
Solution
Your Dishwasher does not
receive water.
The door is not closed
properly.
Close the door.
The water inlet filters are
blocked.
Clean the water inlet filters
(see page 38 for detailed
instructions).
The drain hose is bent,
twisted, kinked or trapped.
Check the drain hose and
straighten out any kinks,
twists or bends.
The filters are blocked.
Clean the filters (see page 36
for detailed instructions).
The programme is not
finished.
Leave the Dishwasher until
the programme is finished.
If your Dishwasher has developed a fault not covered in this manual, please contact Servis.
Fault
Possible Cause
Solution
Your Dishwasher does not
operate.
It is switched off at the
mains.
Check that your Dishwasher
is plugged in and turned on at
the mains.
Your Dishwasher is not
draining water.
If problem persists check your
indoor fuses.
The on/off switch is in the off Press the on/off switch
position.
and select the desired
programme.
Your Dishwasher does not
receive water.
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The door is not shut properly.
Check that the door ‘clicks’
shut.
The cold water supply tap
is off.
Check that the cold water
supply tap is fully turned on.
The water fill hose is bent,
twisted, kinked or trapped.
Check that there are no
bends, twists or kinks and
that the fill hose is not
trapped.
Your Dishwasher stops during The programme delay is set.
a wash operation.
Wait for the delay to finish,
or reset the delay period
(see page 29 for detailed
instructions).
The water fill hose is bent,
twisted, kinked or trapped.
Check that there are no
bends, twists or kinks and
that the fill hose is not
trapped.
There is a power failure.
Wait for the power to come
back on. If necessary, re-run
the programme.
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42
TROUBLESHOOTING
Fault
Possible Cause
Solution
Fault
Possible Cause
Solution
Your Dishwasher is vibrating.
The feet of your Dishwasher
are not correctly adjusted.
Adjust the feet (see page 09
for further information).
White stains left on dishes
after washing.
Salt compartment cap not
closed properly.
Close salt compartment cap
properly.
Knocking noises are coming
from inside your Dishwasher
during a wash programme.
Dishes are placed incorrectly
or are loose in the
Dishwasher.
Press the Start/Pause button
to pause the programme.
Open the Dishwasher
(CAUTION: the interior will be
hot and steam may come out)
and rearrange the dishes.
Food waste left on dishes
after washing.
Too much food waste left on
dishes when they are placed
in the Dishwasher.
Remove coarse residues and
food waste from your dishes
before placing your dishes in
the Dishwasher.
Not enough detergent used.
Use more detergent.
Wrong wash programme
selected.
Use a more powerful wash
programme.
White stains left on dishes
after washing.
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The spray arm is hitting the
dishes in the lower basket.
Pause Dishwasher, as
described above, and move
or remove items blocking the
spray arm.
Not enough detergent used.
Use more detergent.
Rinse aid dosage set too low.
Increase rinse aid dosage
setting (see page 22 for
further information).
No special salt is being used,
despite high water hardness
level.
Use Dishwasher salt
recommended for the water
hardness level in your area.
Water softener setting set
too low.
Set the water softener level
to a higher setting (see page
20 for further information).
Spray arms clogged with food Clean spray arms (see page
37 for further information).
waste.
Filters clogged.
Clean filters (see page 36 for
further information).
Filters incorrectly fitted.
Check filters are correctly
fitted.
Water drain pump clogged.
Remove filters and clear
water drain.
Basket overloaded.
Do not overload baskets.
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44
TROUBLESHOOTING
Fault
Possible Cause
Solution
Fault
Possible Cause
Solution
Food waste left on dishes
after washing.
Dishes placed incorrectly,
sprayed water not reaching
affected dishes.
Do not overload baskets.
Rust stains on dishes.
Satinless-steel quality of
dishes is insufficient.
Contact the manufacturer of
the dishes. Alternatively, do
not wash the affected dishes
in your Dishwasher.
Dishes leaning against one
another.
Do not overload baskets.
Unhealthy mains grounding.
Detergent residue left in
detergent compartment.
Detergent was added when
detergent compartment was
wet.
Make sure detergent
compartment is dry before
use.
Consult a qualified electrician
immediately.
Too much detergent used.
Use less detergent.
Dishes aren’t dry.
Programme without a dry
operation selected.
Select another programme.
Salt compartment cap not
closed properly.
Close salt compartment cap
properly.
Rinse aid dosage set too low.
Increase rinse aid dosage
setting (see page 22 for
further information).
Dishes unloaded too fast.
Allow dishes to stand before
unloading the Dishwasher.
Salt compartment cap not
closed properly.
Close salt compartment cap
properly.
Too much salt spilled in the
Dishwasher while filling it
with salt.
Clean excess salt from the
Dishwasher.
High level of salt in wash
water.
Contact your water company.
Rust stains on dishes.
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Scratched glasses.
If problems persist or you experience any malfunctions not described here, contact an authorised
Servis engineer.
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46
TROUBLESHOOTING
PRODUCT FICHE
Supplier’s trade mark
Error Code
Error Description
Solution
F1
Alarm is active against water
overflow
Switch off the Dishwasher and the tap, then
contact an authorised Servis engineer.
F2
Waste water in the machine
cannot be discharged
Check that the water discharge hose is not
clogged or pinched.
Check the filters are not clogged.
Cancel the programme and switch off your
Dishwasher.
F3
F5
Error of continuous water
input
Switch off the tap, then contact an authorised
Servis engineer.
Inadequate water supply
Check that the water input tap is fully open.
Check that your mains water supply has not
been cut off.
Close the water input tap, remove the
water input hose and clean the filter at the
connection end of the hose.
F6
Faulty heater sensor
Contact an authorised Servis engineer.
F7
Overheating error (the
temperature in the
Dishwasher is too high)
Contact an authorised Servis engineer.
F8
Heater error
Contact an authorised Servis engineer.
F9
Divisor position error
Contact an authorised Servis engineer.
FE
Faulty electronic card
Contact an authorised Servis engineer.
Supplier’s model
SERVIS
DC6649W
Capacity of dishwasher (place settings)
12
Energy efficiency class
A+
Annual energy consumption in kWh per year
(AEc) (280 Cycle)*
285
Energy consumption (Et) (kWh per cycle)
1.0
Off mode power consumption (W) (P0)
0.05
Left on mode power consumption (W) (P1)
1.0
Annual water consumption in litres per year
(AWC) (280 Cycle)**
Drying efficiency class***
Standard programme name****
3360
A
Eco 50°C
Programme time for standard cycle (min)
160
Noise dB(A)
49
Notes
* Energy consumption 285 kwh per year, based on 280 standard cleaning cycles using cold
water fill and the consumption of low power modes. Actual energy consumption will depend on
how the appliance is used.
** Water consumption 3360 litres per year based on 280 standard cleaning cycles. Actual water
consumption will depend on how the appliance is used.
*** Drying efficiency class A on a scale from G (least efficient) to A (most efficient).
If problems persist contact an authorised Servis engineer.
**** The Eco 50°C is the standard cleaning cycle to which the information in the label and fiche
relates. It is the most efficient program in terms of combined energy and water consumption.
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48
GUARANTEE
DISPOSAL OF YOUR OLD DISHWASHER
All packaging and materials used are environmentally friendly and recyclable. Please dispose
of any packaging in an environmentally friendly manner. Consult your local council for further
details.
To ensure safety when disposing of an old Dishwasher, cut off the main power supply cable and
break the door hinges or lock.
The Servis guarantee is not transferable.
For your Servis guarantee to be valid, you will need to retain your original purchase
receipt and be able to provide it when you make a claim.
The above summary does not include all of the terms and conditions and exclusions which can
be found on our website www.servis.co.uk.
Please refer to the rear cover for disposal instructions.
KNOW YOUR RIGHTS
GUARANTEE
The Servis guarantee covers the cost of parts/labour/call out charges to repair an appliance
should any covered component fail in its normal functions necessitating a repair or replacement
to resume those functions.
The Servis guarantee does not cover:
Household contents insurance
Your household insurance may cover you for accidental damage, fire or theft of your product.
Data Protection Act (1988)
Please note that any information provided will be processed by us or our agents in compliance
with the provisions of the Data Protection Act 1988, for the purpose or providing cover and
handling claims, if any, which may necessitate providing such information to third parties.
Accidental damage.
Use in a commercial environment.
Incorrect or faulty installation.
Deliberate damage or neglect.
Repairs to cosmetic parts.
Damage caused by foreign objects or substances.
Claims in respect to routine inspection or maintenance.
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INDEX
A
E
Adding detergent ..........................................27
Adding rinse aid ............................................22
Adding salt.....................................................21
Adjusting the feet...........................................09
Adjusting the upper basket ..........................26
C
Cancelling the programme ...........................30
Changing the programme .............................30
Child lock........................................................29
Cleaning .........................................................35
Combined detergents ...................................28
Connection, drain hose .................................11
Connection, electrical ...................................13
Connection, water supply .............................10
Control panel .................................................19
Electrical connection.....................................13
F
Feet, adjusting ...............................................09
Filling with detergent ....................................27
Filling with rinse aid ......................................22
Filling with salt ..............................................21
Filters, cleaning .............................................36
Front view ......................................................15
G
General maintenance....................................35
Guarantee ......................................................49
H
D
Delay time function .......................................29
Detergent drawer..........................................27
Disposal .........................................................49
Drain hose connection ............................... ...11
Half load ........................................................19
Hardness levels .............................................20
I
Installation requirements..............................08
Items included ...............................................01
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L
Loading your dishwasher ..............................25
P
Pausing a programme ...................................19
Preparing your dishwasher for first use.......14
Product Fiche ................................................ 48
Programmes ..................................................31
R
T
Tablet detergent button ................................19
Technical specification .................................07
Troubleshooting information ........................41
W
Warranty........................................................01
Water inlet filter............................................38
Water softener level .....................................20
Water supply connection..............................10
Rear view .......................................................16
Rinse aid, filling with.....................................22
Running your dishwasher .............................29
S
Safety instructions........................................02
Salt, filling with .............................................21
Selecting a programme ................................29
Setting up your dishwasher..........................19
Spray arms, cleaning.....................................37
Stain removal information ........................... 43
Starting your dishwasher .............................29
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E: info@servis.co.uk
For a softcopy of this user manual please contact www.Servis.co.uk
The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for
the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
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