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USER GUIDE & SERVICE MANUAL SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962. Modular 3000 Series • 3036BVWC • 36" Beverage Center USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Contents Intro Cleaning Condenser Wine Rack Installation Safety Extended Non-Use Safety and Warning Disposal and Recycling Service Troubleshooting Installation Warranty Environmental Requirements Electrical Service Extended Cutout Dimensions Wire Diagram Product Dimensions Product Liability Side by Side Installation Warranty Claims Anti-Tip Bracket Parts General Installation Ordering Replacement Parts Integrated Grille / Plinth Dimensions System Diagnosis Guide Grille / Plinth Installation Compressor Specifications Door Swing Troubleshooting Extended Door Stop Control Quick Guide Door Adjust Thermistor Defrost Operating Instructions First Use Sabbath Mode Airflow and Product Loading U-Line Wine Guide Recommended Wine Storage Interior Shelves Refrigerator Bins / Crisper Maintenance Cleaning Remove Fan and Cover USER GUIDE u-line.com WELCOME TO U-LINE Congratulations on your U-Line purchase. Your product comes from a company with over five decades of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine use. U-Line’s complete product collection includes Wine Captain® Models, Beverage Centers, Clear Ice Machines, Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, Combo® Models, and more. U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations and attention to even the smallest details. We are known and respected for our unwavering dedication to product design, quality and selection. U-Line is headquartered in Milwaukee, Wisconsin and has shipped product to five continents for over two decades and is proud to have the opportunity to ship to you. PRODUCT INFORMATION Looking for additional information on your product? User Guides, Spec Sheets, CAD Drawings, Compliance Documentation, and Product Warranty information are all available for reference and download at u-line.com. PROPERTY DAMAGE / INJURY CONCERNS In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following steps: 1. U-Line Customer Care must be contacted immediately at +1.800.779.2547. 2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been altered or repaired in the field without prior written approval from U-Line, claims will not be eligible. GENERAL INQUIRIES SERVICE & PARTS ASSISTANCE U-Line Corporation Monday - Friday 8:00 am to 4:30 pm CST 8900 N. 55th Street T: +1.800.779.2547 Milwaukee, Wisconsin 53223 USA F: +1.414.354.5696 Monday - Friday 8:00 am to 4:30 pm CST Service Email: [email protected] T: +1.414.354.0300 Parts Email: [email protected] F: +1.414.354.7905 Email: [email protected] u-line.com CONNECT WITH US Designed, engineered and assembled in WI, USA Introduction 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Safety and Warning ! DANGER NOTICE This unit contains R600a (Isobutane) which is a Please read all instructions before installing, flammable hydrocarbon. It is safe for regular operating, or servicing the appliance. use. Do not use sharp objects to expedite defrosting. Do not service without consulting the Use this appliance for its intended purpose only and follow these general precautions with those listed throughout this guide: SAFETY ALERT DEFINITIONS Throughout this guide are safety items labeled with a Danger, Warning or Caution based on the risk type: “R600a specifications” section included in the User Guide. Do not damage the refrigerant circuit. ! WARNING Service must be done by factory authorized service personnel. Any parts shall be replaced ! DANGER with like components. Failure to comply could increase the risk of possible ignition due to incorrect parts or improper service. Danger means that failure to follow this safety statement will result in severe personal injury or death. ! WARNING Warning means that failure to follow this safety statement could result in serious personal injury or death. ! CAUTION Caution means that failure to follow this safety statement may result in minor or moderate personal injury, property or equipment damage. Safety and Warning 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Disposal and Recycling ! DANGER RISK OF CHILD ENTRAPMENT. Before you throw away your old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside. If the unit is being removed from service for disposal, check and obey all federal, state and local regulations regarding the disposal and recycling of refrigeration appliances, and follow these steps completely: 1. Remove all consumable contents from the unit. 2. Unplug the electrical cord from its socket. 3. Remove the door(s)/drawer(s). Disposal and Recycling 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Environmental Requirements This model is intended for indoor/interior applications only and is not to be used in installations that are open/ exposed to natural elements. This unit is designed to operate between 50°F (10°C) and 100°F (38°C). Higher ambient temperatures may reduce the unit’s ability to reach low temperatures and/or reduce ice production on applicable models. For best performance, keep the unit out of direct sunlight and away from heat generating equipment. In climates where high humidity and dew points are present, condensation may appear on outside surfaces. This is considered normal. The condensation will evaporate when the humidity drops. ! CAUTION Damages caused by ambient temperatures of 40°F (4°C) or below are not covered by the warranty. Environmental Requirements 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Electrical ! WARNING SHOCK HAZARD — Electrical Grounding Required. Never attempt to repair or perform maintenance on the unit until the electricity has been disconnected. Never remove the round grounding prong from the plug and never use a two-prong grounding adapter. Altering, cutting or removing power cord, removing power plug, or direct wiring can cause serious injury, fire, loss of property and/or life, and will void the warranty. Never use an extension cord to connect power to the unit. Always keep your working area dry. NOTICE Electrical installation must observe all state and local codes. This unit requires connection to a grounded (three-prong), polarized receptacle that has been placed by a qualified electrician. The unit requires a grounded and polarized 115 VAC, 60 Hz, 15A power supply (normal household current). An individual, properly grounded branch circuit or circuit breaker is recommended. A GFCI (ground fault circuit interrupter) is usually not required for fixed location appliances and is not recommended for your unit because it could be prone to nuisance tripping. However, be sure to consult your local codes. See CUTOUT DIMENSIONS for recommended receptacle location. Electrical 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cutout Dimensions CUTOUT DIMENSIONS PREPARE SITE Your U-Line product has been designed exclusively for a built-in installation. When built-in, your unit does not require additional air space for top, sides, or rear. Preferred location for electrical outlet is in adjacent cabinet. However, the front grille must NOT be obstructed. The product is designed and manufactured for seamless integration in the specified cutout opening shown, which requires precise measurements. The opening must be square and plumb front to back. Although not required, you may choose to increase the overall cutout width for ease of installation. 33-7/8" (860 mm) to 34-7/8" (886 mm) 5/8" (16 mm) 24" (610 mm) 7" (178 mm) 4" (102 mm) 35-5/8" (905 mm) Metric measurements rounded and optimized. The Modular 3000 Series units are engineered with a variety of adjustment features to help ensure a seamless installation. Adjustable doors, leveling legs and grille will assist in fine tuning the installation. All 3000 Series models fully integrate into overlay/face frame, inset or European/frameless cabinet styles and install seamlessly into standard 24" (610 mm) depth cabinet base. ! CAUTION Unit can NOT be installed behind a closed cabinet door. Cutout Dimensions 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Dimensions 35-7/16" (900 mm) Not Including Handle 23-7/16" (590 mm)* 33-11/16" to 34-11/16" (856 mm to 881 mm) 3-5/8" to 4-5/8" (92 to 118 mm) Product Dimensions 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Side-by-Side Installation OTHER SITE REQUIREMENTS Side-by-Side Installation Hinge-by-Hinge Installation (Mullion) When installing two units hinge-by-hinge, 13/16" (22 mm) is required for integrated models. Additional space may be needed for any knobs, pulls or handles installed. Units must operate from separate, properly grounded electrical receptacles placed according to each unit’s electrical specifications requirements. 13/16" (22 mm) Cutout width for a side-by-side installation is the total of the widths listed under Cutout Dimensions in each unit’s Installation Guide. Each door can be opened individually (one at a time) without interference. Stainless steel models which include the standard stainless handle will require 4-9/16" (116 mm) to allow both doors to open to 90° at the same time. 4-9/16" (116 mm) However, to ensure unobstructed door swing (opening both doors at the same time), 1/4" (6.4 mm) of space needs to be maintained between the units. 1/4" (6 mm) Side-by-Side Installation 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Anti-Tip Bracket SIDE MOUNT Left Hinged Cabinet Right Hinged Cabinet ! CAUTION The anti-tip bracket must be installed to prevent the unit from tipping when doors are fully opened or excess weight is placed on the front of the unit. The anti-tip brackets have multiple mounting options. Mounting will depend on your particular cabinet configuration. Locate 6 #8x5/8" screws included with your unit. TOP MOUNT Side mount position is used when you are unable to mount the brackets to the underside of your countertop. 1. Remove the pre-installed anti-tip brackets from the top mount position and align to the side mounting holes on the hinge side of your model as shown. For ease of installation the anti-tip brackets are pre-installed in the top mount position. 1. Completely slide the unit into its position in the opening. Be certain unit height is properly adjusted. (See GENERAL INSTALLATION). 2. Open both doors completely. Make certain doors clear surrounding cabinetry. 3. Using a 3/32" (2.50 mm) drill bit, drill 6 pilot holes (3 for each bracket) 5/8" (16 mm) deep into bottom of countertop. Use the anti-tip brackets as a template. 4. Install 6 #8x5/8" screws into the plate using a #2 Phillips head screwdriver. 2. Reinstall 2 screws into each anti-tip bracket, mounting the bracket to your unit. 3. Completely slide the unit into its position in the opening. Be certain unit height is properly adjusted. (See GENERAL INSTALLATION). 4. Open both doors completely to gain access to the antitip brackets. Make certain doors clear surrounding cabinetry. 5. Using a 3/32" (2.50 mm) drill bit, drill 6 pilot holes (3 for each bracket) 5/8" (16 mm) deep into cabinetry frame using the anti-tip brackets as a template. 6. Install 6 #8x5/8" screws into the plate using a #2 Phillips head screwdriver. Anti-Tip Bracket 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE General Installation 1. Plug in the power/electrical cord. 1. Use a level to confirm the unit is level. Level 2. Gently push the unit into position. Be careful not to should be placed along top edge and side INSTALLATION 1 entangle the cord. edge as shown. 3. Re-check the leveling, from front to back and side to side. Make any necessary adjustments. The unit’s top 2. If the unit is not level, surface should be approximately 1/8" (3 mm) below remove grille and 2 adjust legs as the countertop. necessary. Use included tool to adjust the height of the rear legs. 4. Install the anti-tip bracket. 5. Remove the interior packing material and wipe out the inside of the unit with a clean, water-dampened cloth. Rotate Front Legs to Adjust Rotate Clockwise to raise rear leg. Rotate Counter-Clockwise to lower leg. 3. Confirm the unit is level after each adjustment and repeat the previous steps until the unit is level. INSTALLATION TIP If the room floor is higher than the floor in the cutout opening, adjust the rear legs to achieve a total unit rear height of 1/8" (3 mm) less than the opening’s rear height. Shorten the unit height in the front by adjusting the front legs. This allows the unit to be gently tipped into the opening. Adjust the front legs to level the unit after it is correctly positioned in the opening. General Installation 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE INTEGRATED GRILLE (PLINTH STRIP/BASE FASCIA) DIMENSIONS 3-5/16" to 4-5/16" (84 mm to 110 mm) Integrated Grille - Plinth Dimensions The 3000 series grille (plinth strip/base fascia) is fully adjustable and can be set to match your surrounding seamless appearance. 1" (25 mm) integrated grille may also be installed to truly provide a 1-9/16" (40 mm) furniture dimensions. In addition to it’s adjustability, an PREPARE AND INSTALL INTEGRATED GRILLE (PLINTH STRIP/BASE FASCIA) 1. Use the dimensions provided in the diagram to cut and shape your integrated grille (plinth strip/base fascia) panel. Recommended panel thickness is between 1/4" (6 mm) and 3/8" (9 mm). Height will vary from 3-5/16" (84 mm) to 4-5/16" (110 mm) based on your grille (plinth strip/base fascia) height. 2. Finish or stain your grille (plinth strip/base fascia) panel to match your surrounding furniture. Finish front, back and edges to prevent warping. Carefully 35-5/8" (905 mm) application and cure times. 32-7/16" (825 mm) follow the manufacturer’s recommendations for finish 3. Apply double sided tape to the backside of the integrated grill (plinth strip/base fascia). Use the diagram below for reference. U-Line recommends 3M™ VHB™ tape, a high strength bonding tape. Apply Tape To Shaded Area 5. Carefully align grille (plinth strip/base fascia) over 1-9/16" (40 mm) 4. Remove backing paper from double sided tape. integrated panel and press into position. Integrated Grille - Plinth Dimensions 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Grille - Plinth Installation Installing the grille (plinth strip/base fascia) REMOVING AND INSTALLING GRILLE (PLINTH STRIP/BASE FASCIA) 1. Align slots in grille (plinth strip/base fascia) rail with ! WARNING Disconnect electrical current to the unit before removing the grille (plinth strip/base fascia). When using the unit, the grille (plinth strip/base fascia) must be installed. screw heads in base of unit 2. Push grille (plinth strip/base fascia) rails towards the center of the unit and set rails over screw head. 3. Slide grille (plinth strip/base fascia) into position. Using included 7/64" Allen wrench tighten grille (plinth strip/ base fascia) lock screws. Edges of sheet metal may be sharp. Removing the grille (plinth strip/base fascia) 1. Disconnect electrical current to unit. ADJUSTING GRILLE (PLINTH STRIP/BASE FASCIA) 2. Using the included 7/64" Allen wrench, loosen (but do not remove) both grille (plinth strip/base fascia) lock screws. See below. The grille (plinth strip/base fascia) has an automatic vertical plane adjustment and can also be adjusted on its horizontal plane as well. To adjust your grille (plinth strip/ base fascia) to match your surrounding furniture, follow the instructions below. Grille Mounting Screws Grille Skirt 3. Gently pull grille (plinth strip/base fascia) away from unit until it stops. 1. Loosen, but do not remove, the lock screws on the inside of the grille (plinth strip/base fascia) rails. Lock 4. Push grille (plinth strip/base fascia) rails towards the center of the unit to lift rails off lock screws. screws are located on the inside of each grille (plinth strip/base fascia) rail. 2. The grille (plinth strip/base fascia) can be extended horizontally by pulling out a maximum of 1-1/2" (38 mm). Do not exceed 1-1/2" (38 mm). Secure the lock screws after adjusting. Grille Rail 3. The grille (plinth strip/base fascia) skirt may be manually adjusted to the height of your floor. Simply 5. Pull grille (plinth strip/base fascia) free from unit. raise or lower the skirt as needed. Grille - Plinth Installation 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Door Swing Stainless Steel models that are installed adjacent to a wall require 2-1/4” (57 mm) door clearance on hinge side to allow for door handle. Units have a zero clearance when installed adjacent to cabinets. 2-1/4" MIN (57 mm MIN) Wall 90° Door Swing Stainless Door Swing 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Door Stop 3. Once cover is removed, slide hinge pin into hole as shown. Pin should slide into place, stopping the door at Your U-Line unit was shipped to you with the optional 90° 90°; if the pin does not go into the hole shown, hold pin. the door less than 90° open and try again. Your unit’s door(s) will open 115° straight from the factory. If you would like the door stop at 90° follow these instructions. NOTICE If your unit is already undercounter, it will need to be moved out to access the hinge. With the 90° stop pin in place, you will not be able to replace the hinge cover. 1. Open door approximately 90°. 4. To fully seat the pin, tap it lightly with a hammer. 5. Carefully slide your unit back in place. NOTICE The pin can be removed to return the door swing back to its original 115° swing by tapping the pin out from the bottom of the hinge. 2. Remove hinge cover by lifting top and bottom of hinge CLOSER cover and sliding the cover inwards to remove from The door hinge has a self-closing feature that engages hinge. when the door is open approximately 6" (150 mm) (about 25°). 1 3 2 Door Stop 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Door Adjustments DOOR ALIGNMENT AND ADJUSTMENT Align and adjust the door if it is not level or is not sealing properly. If the door is not sealed, the unit may not cool T-25 Torx Screw properly, or excessive frost or condensation may form in the interior. NOTICE Properly aligned, the door’s gasket should be firmly in contact with the cabinet all the way T-25 Torx Screw around the door (no gaps). Carefully examine the door’s gasket to ensure that it is firmly in contact with the cabinet. Also make sure the door gasket is not pinched on the hinge side of the door. REVERSING THE DOOR 1. Open door. ! CAUTION Do not attempt to use the door to raise or pivot 2. Remove top hinge cover by lifting top and bottom flaps and slide inwards. Repeat on bottom hinge. your unit. This would put excessive stress on the hinge system. Alignment and Adjustment Procedure 1. Open door and remove gasket near the hinges. 2. Using a T-25 Torx Bit, loosen each pair of Torx head screws on both the upper and lower hinge plates. 3. Square and align door as necessary. 4. Tighten Torx head screws on hinge. 5. Reinstall gasket into the channel starting at the corner. Door Adjustments 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 3. Using T-25 Torx bit loosen screw #1 and remove screw #2 on top and bottom hinge. Slide and remove the door from unit. Completely remove screw #1 on top and bottom. 2 1 4. Remove caps from screw heads on opposite side (2 on top and 2 on bottom). Using #2 Phillips bit remove the 4 underlying screws. Reinstall the screws and caps on the opposite side. 5. Partially install screw #1 in the outer most holes on top and bottom. Rotate door 180°, align hinge over screw #1 and slide/seat into position. Reinstall screw #2 on top and bottom. Tighten both screws and install hinge cover. Align and adjust the door: Align and adjust the door (see DOOR ALIGNMENT AND ADJUSTMENT). Door Adjustments 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE First Use All U-Line controls are preset at the factory. Initial startup requires no adjustments. NOTICE U-Line recommends allowing the unit to run overnight before loading with product. When plugged in, the unit will begin operating under the factory default setting. Follow the on screen prompt for language selection and temperature units. To turn the unit off, press and hold for 5 seconds and release. The display will show a countdown to switching the unit off. To power your unit on, simply press and the unit will immediately switch on. First Use 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE L Sabbath Mode 7. Press or to change “Off” to “On”. 8. Press to confirm your selection. The Display will fade out as the unit enters Sabbath Mode. Up Select RETURN TO MENU SABBATH MODE OFF? Sabbath Mode remains active until is quickly pressed and released. Down This unit offers a Sabbath mode for users who require this functionality during Sabbaths. Sabbath mode disables system responses to user initiated activities and all external functions, including lighting, display and audible alarms. The unit will still maintain internal temperatures and set points. To enable Sabbath Mode: 1. Open the unit’s door to activate the display. 2. To access the Customer Menu, hold 3. Press or for 5 seconds. to scroll through available selections. 4. Select Sabbath Mode from the Customer Menu by pressing 5. Press 6. Press . to select “Off”. . “Off” will begin to flash. Sabbath Mode 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Airflow and Product Loading Fan (top view) Evaporator cover NOTICE Fan The unit requires proper airflow to perform at its highest efficiency. Do not block the front grille, internal fans or vents at any time, or the unit will 2" 2" 1" Front of unit not perform as expected. When loading your unit, leave space between the internal fans or vents and product loaded. Anything blocking the required airflow/circulation will result in uneven Vents (bottom view) Vents on evaporator cover temperature distribution in the cabinet and can also freeze product. Do not install the unit behind a door. Front of unit 1" When properly loaded, your U-Line unit will store up to 123 (12 oz. [330 ml]) cans or 79 (12 oz. [330 ml]) bottles and 31 (750 ml) bottles of wine. Door Removed For Illustration Purposes Airflow and Product Loading 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE U-Line Wine Guide Guide To Common Styles Of Wine LOOKING BEHIND THE LABEL Red Wines To most, wine is a delicious mystery. We purchase it, Full-Bodied Dry California French Italian Zinfandel, Cabernet Rhone, Chateauneuf-duPape Barbaresco, Barolo Medium-Bodied Dry California French Pinot Noir Bordeaux, Burgundy Light-Bodied Dry French Italian Beaujolais Chianti, Bardolino Full-Bodied Dry California French Chardonnay Montrachet, Meursault PulignyMontrachet Medium-Bodied Dry California French Sauvignon-Blanc Pouilly-Fuisse, Sancerre, Vouvray, Graves serving your wines. Light-Bodied Dry French Chablis, Muscadet, Pouilly-Fume When selecting wines, keep an open mind and do not be Full-Bodied, Very Sweet Germany French Hungary Beerenauslese Sauternes Tokay so seriously it discourages you from learning and Medium-Bodied, Semi-Sweet California Germany Gewurtztraminer Liebfraumilch discovering for fear of embarrassment if something is Light-Bodied Off Dry Germany Rhine, Mosel, Riesling uncork it, and savor its taste and beauty. But there is so much more to true wine appreciation. Many secrets are simply too good to keep bottled up. WINE SELECTIONS SUGGESTIONS Selecting the right wine for the right occasion can White Wines sometimes be a seemingly awkward or difficult task for the beginning wine enthusiast. We would therefore like to present you with a few suggestions which may provide a little more confidence and enjoyment when choosing and afraid to be adventurous. Do not view the subject of wine incorrect. Wine is best viewed as a hobby and enjoyed. When assembling your collection, try not to become Matching Food and Wine obsessed with “Vintages.” Although a chart can be a useful Although there are no hard fast rules for matching wine to tool, generalizations about a specific year have led more food, observe some guidelines. Delicate dishes should be than one collector to disappointment. Often an “Off Year” accompanied by lighter more delicate wines. Full-flavored will provide a better value and more drinking enjoyment. foods should be matched with fuller-bodied wines. The primary guideline to the subject of wine is your own As a general rule, one should aim to ascend in flavor and palate. Do not be afraid to make mistakes. Experiment, quality of wines served. discover, but most of all, enjoy yourself and your new ULine product. Serve a: Before a: DRY wine SWEET wine WHITE wine RED wine YOUNG wine OLD wine LIGHT-BODIED wine FULL-BODIED wine Any step back in quality will be noticed. If a fine wine is tasted prior to a lesser wine, many of the fine wine’s subtle qualities may be missed. U-Line Wine Guide 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The Cork: A Mystery on Its Own Common Food and Wine Matches Cork Presentation. The ritual of the presentation of the Foods Wines Fish, Shell Fish, Crab, Oysters Dry White Wines, Light Sparkling or Extra Dry Champagne late 1800’s. A phylloxera (root louse) devastation to the Restaurateurs would remove labels on inferior wines and cork has a rich and fascinating history dating back to the vineyards severely limited the supply of great wines. Beef, Venison Full-Bodied Red Wines Pork, Veal, Lamb and Poultry Light-Bodied Red Wines replace them with labels from superior wines. This made it Fruit Sweet White and Sparkling Wines necessary for patrons to protect themselves by checking the branding on the cork to ensure that what they ordered was, in fact, what they were served. A Toast to Wine Truths Like the grapes themselves, many wine myths have been cultivated over the centuries. When presented with a cork today, feel it to check for its integrity, read and match the branding on the cork to the bottle and set it aside. There is little to be learned from Myth 1: Most wines taste better when aged. the cork. The proof is in the wine. Truth: In fact, less than 5% of wines produced today are “Corked” wines. If you’ve ever had a wine that smelled or meant to be aged. Most wines are crafted to be consumed tasted of mold, you’ve experienced a wine that may have within the first one to two years. been “corked.” Today, between five and eight percent of wines are tainted with Trichloroanisole (TCA). This Myth 2: Wines should be uncorked and decanted allowing them to “breathe.” substance, found naturally in plants and trees, is imparted to the wine through the cork. Corked wines are a major concern for winemakers as it destroys millions of cases per year and puts reputations at stake. Amazing as it may Truth: To breathe or not breathe? While it is better to seem twist-off caps may offer a better alternative and allow a young tannic Red to breathe in a glass or decanter many great wineries in California, Australia and New to soften the tannins, an old Red reaches a stage in its life Zealand are pioneering the trend. where it should be enjoyed soon after opening. Allow an old Red to breathe for a short time to dissipate any off odors. Most white wines can be served, ideally, 10-15 minutes after opening. Myth 3: When age worthy wines peak, they must be consumed almost immediately. Truth: Most great wines reach a plateau period rather than a peak. Great Bordeaux’s may have as much as a 10-year plateau before fading. Myth 4: Wine color does not change with aging. Truth: As red wines age they get lighter in color while whites get darker. U-Line Wine Guide 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Common Tasting Terms Terminology Description Acidity A critical element of wine that is responsible for preserving the wines freshness. Excess acidity results in an overly tart and sour wine. Balance A desired trait where tannin, fruit and acidity are in total harmony. Wines with good balance tend to age gracefully. Body The weight and presence of wine in the mouth provided by the alcohol and tannin level. Full-bodied wines tend to have this strong concentration. Bouquet The blending of a wine’s aroma within the bottle over a period of time, caused by volatile acidity. Complex A subjective term often used in tasting. A wine is said to be complex if it offers a variety of flavors and scents that continue to evolve as it develops. IDEAL WINE STORAGE CONSIDERATIONS Temperature: The most important element about storage temperature is stability. If wine is kept in a stable environment between 40°F (7°C) and 65°F (21°C), it will remain sound. A small 1-2 degree temperature fluctuation within a stable environment is acceptable. Larger temperature fluctuations can affect the corks ability to seal, allowing the wine to “leak” from the bottle. Humidity: The traditional view on humidity maintains that wines should be stored on their sides in 50% - 80% relative humidity to ensure cork moisture and proper fit in the bottle. Contemporary wisdom suggests that the cork surface is too small to be impacted by humidity. Further the cork is sealed with a metal or wax capsule making humidity penetration impossible. The concept of a humid Flabby A wine that lacks structure, or is heavy to the taste, lacks acidity. Full-Bodied Wine high in alcohol and extract, generally speaking, fills the mouth, powerful. Lean Generally describes wines that are slim, lacking of generosity or thin. evaporation and product loss. In fact, vineyards estimate Oaky A desirable flavor imparted to wine if done in moderation. Most wines are aged in oak barrels one to three years, thereby receiving this toasty oak characteristic. However, if a weak wine is left in contact too long with an oak barrel it will tend to be overpowered with an oaky taste. evaporation while wine is aging in the wooden barrels. Tannin Tannins are extracted from the grape skins and stems and are necessary for a wellbalanced red wine. Tannins are easily identified in wine tasting as the drying sensation over the gums. Tannins generally fade as a wine ages. storage environment was derived from the necessity of wineries to maintain moisture in their cellars to keep wooden barrel staves swollen, preventing wine as much as a 10% product loss per year due to Humidity, however, was not intended for the modern home cellar where wine is stored in glass bottles with sealed corks. Light: UV rays are not only harmful to people, they are damaging to wines - especially those in clear bottles. Since oxygen molecules in wine absorb UV rays, wine should never be stored in direct light for long periods of time. Vibration: Provided that sediment is left undistributed and particles are not suspended, vibration in a storage environment is not an issue. Wines can become flat or tired when voids and vacuums are created inside the wine bottle. In order to create voids and vacuums within a liquid, aggressive motion or shaking of the wine bottle would have to occur. U-Line Wine Guide 3 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The Right Temperature for Wine Temperature Wines Approximately 60°F (15°C) Red 50°F - 55°F (10°C -12°C) White Approximately 45°F (7°C) Sparkling Wine Captain® Models - A Touch of Elegance In 1985 U-Line was the first North American appliance manufacturer to develop a residential wine storage unit, the Wine Captain®. Each U-Line Wine Captain® model is designed to impress and inspire anyone with an interest in wine by providing cellar conditions in stylish, undercounter units. U-Line Wine Captain® models offer stable storage temperatures, a 50% internal relative humidity and protection from UV light rays. U-Line has the largest product offering available, making storing, presenting, and sharing your wine effortless and elegant. U-Line Wine Guide 4 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Recommended Wine Storage Rack 7: Specially designed horizontal wine racks properly position the bottles so the wine remains in contact with the cork, which ensures the cork does not become dry. U-Line recommends arranging wine bottles as shown in the illustrations below. Racks 1 through 5: Larger diameter bottles may be stored on the shaded racks, illustrated below. 1 2 3 Rack 6: Use These Racks For Larger Diameter Bottles & Champange 4 5 6 7 NOTE: After stocking, allow unit to stabilize product temperatures for 24 hours. Recommended Wine Storage 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Interior Shelves REMOVING AND INSTALLING GLASS SHELVES Adjusting Interior Shelves Models equipped with glass shelves have an adjustable mounting system. To adjust or simply remove shelves for ! CAUTION Clips MUST be installed with the ribbed side down. Failure to do so may result in shelf or unit damage. cleaning, follow the instructions below. NOTICE 1. Remove all product from shelf. All 4 shelf clips for each shelf must be installed at the same height for shelf stability. 2. Coming from underneath the shelf, lift both the front and rear of the glass. 3. Carefully slide shelf out of unit being careful not to scratch the interior liner. 4. Reinstall shelf. Cleaning Shelves Shelves may be cleaned in a soapy warm water solution. A general household disinfectant may be used if 4. Installation is the reverse of removal. necessary. Be sure to completely dry your shelf before reinstalling. Adjusting Shelf Height Shelf height may be adjusted to accommodate a broad range of product. To alter your shelf spacing follow the instructions below. 1. Remove the 4 Shelf clips from the shelf clip holes. 2. Move shelf clips as a group to the desired shelf height. 3. Insert shelf clips into the holes of the desired shelf height. Be certain shelf clip is fully seated into shelf clip hole. Clip Holes Interior Shelves 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Refrigerator Bins - Crisper Cleaning Bins may be cleaned in a soapy warm water solution. A REFRIGERATOR BIN INSTALLATION & REMOVAL general household disinfectant, safe for plastics, may be Refrigerator bins are easily removed for cleaning and used if necessary. Be sure to completely dry your bin sanitizing. To remove your bin follow the instructions before reinstalling. below. NOTICE Bins are NOT dishwasher safe. 1. Fully extend the bin you wish to remove from the cabinet. 2. Lift the front lip of the bin and raise the bin off the racks. 3. Lift the rear of the bin off its seat on the rack. 4. Pull the bin up and away from the racks. To Reinstall 5. Fully extend the empty rack from within the cabinet. 6. Set the rear of the bin over the rear of the slide. 7. Seat the front of the bin down and onto the slide rack. 8. Push the bin back into the cabinet. Refrigerator Bins - Crisper 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cleaning Integrated Models To clean integrated panels, use household cleaner per the EXTERIOR CLEANING cabinet manufacturer’s recommendation. Stainless Models Stainless door panels and handles can discolor when exposed to chlorine gas, pool chemicals, saltwater or cleaners with bleach. Keep your stainless unit looking new by cleaning with a good quality all-in-one stainless steel cleaner and polish monthly. For best results use Claire® Stainless Steel INTERIOR CLEANING Disconnect power to the unit. Clean the interior and all removed components using a mild nonabrasive detergent and warm water solution applied with a soft sponge or non-abrasive cloth. Polish and Cleaner. Comparable products are acceptable. Frequent cleaning will remove surface contamination that Rinse the interior using a soft sponge and clean water. could lead to rust. Some installations may require cleaning weekly. Do not use any solvent-based or abrasive cleaners. These types of cleaners may transfer taste to Do not clean with steel wool pads. the interior products and damage or discolor the lining. Do not use stainless steel cleaners or polishes on any glass surfaces. DEFROSTING Under normal conditions this unit does not require manual defrosting. Minor frost on the rear wall or visible through Clean any glass surfaces with a non-chlorine glass the evaporator plate vents is normal and will melt during cleaner. each off cycle. Do not use cleaners not specifically intended for stainless steel on stainless steel surfaces (this includes glass, tile and counter cleaners). If there is excessive build-up of 1/4" (6 mm) or more, If any surface discoloring or rusting appears, clean it manually defrost the unit. Ensure the door is closing and sealing properly. quickly with Bon-Ami® or Barkeepers Friend Cleanser® and a nonabrasive cloth. Always clean with the grain. Always finish with Claire® Stainless Steel Polish and High ambient temperature and excessive humidity can also produce frost. Cleaner or comparable product to prevent further problems. ! CAUTION Using abrasive pads such as Scotchbrite™ will cause the graining in the stainless steel to become blurred. DO NOT use an ice pick or other sharp instrument to help speed up defrosting. These instruments can puncture the inner lining or Rust not cleaned up promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be possible. damage the cooling unit. DO NOT use any type of heater to defrost. Using a heater to speed up defrosting can cause personal injury and damage to the inner lining. Cleaning 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE NOTICE The drain pan was not designed to capture the water created when manually defrosting. To prevent water from overflowing the drain pan and possibly damaging water sensitive flooring, the unit must be removed from cabinetry. To defrost: 1. Disconnect power to the unit. 2. Remove all products from the interior. 3. Prop the door in an open position (2 in. [50 mm] minimum). 4. Allow the frost to melt naturally. 5. After the frost melts completely clean the interior and all removed components. (See INTERIOR CLEANING). 6. When the interior is dry, reconnect power and turn unit on. Cleaning 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cleaning Condenser INTERVAL - EVERY SIX MONTHS To maintain operational efficiency, keep the front grille (plinth strip/base fascia) free of dust and lint, and clean the condenser when necessary. Depending on environmental conditions, more or less frequent cleaning may be necessary. ! WARNING Disconnect electric current to the unit before cleaning the condenser. NOTICE DO NOT use any type of cleaner on the condenser unit. Condenser may be cleaned using a vacuum, soft brush or compressed air. 1. Remove the grille (plinth strip/base fascia). (See GRILLE-PLINTH INSTALLATION). 2. Clean the condenser coil using a soft brush or vacuum cleaner. 3. Install the grille (plinth strip/base fascia). Cleaning Condenser 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Wine Rack Installation To remove wine racks for cleaning: 1. Remove any bottles stored on the rack. To insert wine racks in the cabinet: 1. Align the left and right rack channels with the tracks in the cabinet. Ensure an even track engagement on both sides by gently pushing the rack into the cabinet until it stops. 2. Grasp the end of the rack and gently slide it out until it stops. 2. Before reloading the rack, ensure proper movement of the travel stops in the left and right track rails by 3. The release levers are located on the inside of the rack pulling the rack out gently until it stops. rails. Press the left rack release lever down. At the same time, lift the matching right rack release lever To clean wine racks: up. Pull the rack out until it is free of the tracks and 1. Saturate a soft cloth with a soapy, warm water the cabinet. solution. 2. Wring excess water from cloth and wipe racks down. NOTICE The wine racks are greased. This white lithium grease helps provide smooth operation of the slide mechanism. It is important not to remove grease. NOTICE Do not remove the track rails from the cabinet. Wine Rack Installation 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Extended Non-Use VACATION/HOLIDAY, PROLONGED SHUTDOWN The following steps are recommended for periods of extended non-use: 1. Remove all consumable content from the unit. 2. Disconnect the power cord from its outlet/socket and leave it disconnected until the unit is returned to service. 3. If ice is on the evaporator, allow ice to thaw naturally. 4. Clean and dry the interior of the unit. Ensure all water has been removed from the unit. 5. The door must remain open to prevent formation of mold and mildew. Open door a minimum of 2" (50 mm) to provide the necessary ventilation. WINTERIZATION If the unit will be exposed to temperatures of 40°F (5°C) or less, the steps above must be followed. For questions regarding winterization, please call U-Line at +1.800.779.2547. ! CAUTION Damage caused by freezing temperatures is not covered by the warranty. Extended Non-Use 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Troubleshooting • Compressor: The compressor makes a hum or pulsing sound that may be heard when it operates. BEFORE CALLING FOR SERVICE If you think your U-Line product is malfunctioning, read the CONTROL OPERATION section to clearly understand the function of the control. If the problem persists, read the NORMAL OPERATING SOUNDS and TROUBLESHOOTING GUIDE sections below to help you quickly identify common problems and possible causes and remedies. Most often, this will resolve the problem without the need to call for service. IF SERVICE IS REQUIRED If you do not understand a troubleshooting remedy, or your product needs service, contact U-Line Corporation • Evaporator: Refrigerant flowing through an evaporator may sound like boiling liquid. • Condenser Fan: Air moving through a condenser may be heard. • Automatic Defrost Drain Pan: Water may be heard dripping or running into the drain pan when the unit is in the defrost cycle. • Solenoid Valves: An occasional clicking sound may be heard as solenoid valves are operated. directly at +1.800.779.2547. TROUBLESHOOTING GUIDE When you call, you will need your product Model and Serial Numbers. This information appears on the Model and Serial number plate located on the interior of your product or can be accessed through “Help” in the Customer Menu. NORMAL OPERATING SOUNDS All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound ! DANGER ELECTROCUTION HAZARD. Never attempt to repair or perform maintenance on the unit before disconnecting the main electrical power. Troubleshooting - What to check when problems occur: Problem Possible Cause and Remedy unfamiliar. Digital Display and Light Do Not Work. Ensure power is connected to the unit. If the unit is cooling, it may be in Sabbath mode. Normal operating sounds may be more noticeable because Interior Light Does Not Illuminate. If the unit is cooling, it may be in Sabbath mode or manually set to off. Light Remains on When Door Is Closed. Lighting may be set to on; reset to with door. Unit Develops Frost on Internal Surfaces. Frost on the rear wall is normal and will melt during each off cycle. If there is excessive build-up of 1/4" or more, manually defrost the unit. Ensure the door is closing and sealing properly. High ambient temperature and excessive humidity can also produce frost. Unit Develops Condensation on External Surfaces. The unit is exposed to excessive humidity. Moisture will dissipate as humidity levels decrease. reduction for its internal working components. Despite this technology, your model may make sounds that are of the unit’s environment. Hard surfaces such as cabinets, wood, vinyl or tiled floors and paneled walls have a tendency to reflect normal appliance operating noises. Listed below are common refrigeration components with a brief description of the normal operating sounds they make. NOTE: Your product may not contain all the components listed. Troubleshooting 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Problem Possible Cause and Remedy ID Description Solution Digital Display Functions, But Unit Does Not Cool. Ensure the unit is not in “Showroom Mode.” Momentarily unplug or interrupt power supply to the unit. (L) (R) Temp Hi 6H+ Left or right zone temperature +10° over set point for over 6 hours. Verify door is closed and sealing. Contact Customer Care if persistent. Digital Display Shows an Error. “Door” indicates the door may be opened too long. Ensure the door is closing properly. For other error codes contact U-Line Customer Service. (L) (R) Temp Hi 12H+ Left or right zone temperature +10° over set point for over 12 hours. Verify door is closed and sealing. Contact Customer Care if persistent. Product Is Freezing. Because product in contact with the rear wall may freeze, ensure no product is touching the rear wall. Adjust the temperature to a warmer set point. (L) (R) Temp Lo 6H+ Left or right zone temperature -10° under set point for over 6 hours. Verify door is closed and sealing. Contact Customer Care if persistent. Product Is Not Cold Enough. Air temperature does not indicate product temperature. Adjust the temperature to a cooler set point. Ensure unit is not located in excessive ambient temperatures or in direct sunlight. Ensure the door is closing and sealing properly. Ensure nothing is blocking the front grille, found at the bottom of the unit. Ensure the condenser coil is clean and free of any dirt or lint build-up. (L) (R) Temp Lo 12H+ Left or right zone temperature -10° under set point for over 12 hours. Verify door is closed and sealing. Contact Customer Care if persistent. (L) (R) Door Open 5M Left or right door switch open for more then 5 minutes. Verify door is closed and sealing. Contact Customer Care if persistent. CHECKING PRODUCT TEMPERATURE ERROR NOTIFICATION The 3000 model series continuously monitors a series of inputs and parameters to ensure proper and efficient operation of your unit. Should the system detect a fault, an error notification will be displayed on the user interface. See below for a list of errors. NOTE: Single zone models will not use (L) left or (R) right zone indicators in error notification. ID Description Solution No Comm Unit lost communication to the display. Disconnect and reconnect power to unit. Contact Customer Care if persistent. (L) (R) Zone T Open Left or right zone thermistor circuit open. Contact Customer Care. To check the actual product temperature in the unit: 1. Partially fill a plastic (nonbreakable) bottle with water. 2. Insert an accurate thermometer. 3. Tighten the bottle cap securely. Amb Thrm Open Ambient thermistor circuit open. Contact Customer Care. (L) (R) Zone T Short Contact Customer Care. 4. Place the bottle in the desired area for 24 hours. Contact Customer Care. 5. Avoid opening the unit during the testing period. Left or right zone thermistor circuit shorted. Amb Thrm Short Ambient thermistor circuit shorted. Troubleshooting 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 6. After 24 hours, check the temperature of the water. If required, adjust the temperature control in a small increment (see CONTROL OPERATION). Causes which affect the internal temperatures of the cabinet include: • Temperature setting. • Ambient temperature where installed. • Installation in direct sunlight or near a heat source. • The number of door openings and the time the door is open. • The time the internal light is illuminated. (This mainly affects product on the top rack or shelf.) • Obstruction of front grille or condenser. Troubleshooting 3 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE U-Line Corporation (U-Line) Limited Warranty One Year Limited Warranty For one year from the date of original purchase, this U-Line product warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by ULine under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service provided during normal business hours. Available Second Year Limited Warranty Beyond the standard one year warranty outlined above, U-Line offers an extension of the one year warranty coverage for an additional second year from the date of purchase, free of charge. To take advantage of this second year warranty, you must register your product with U-Line within two months from the date of purchase at u-line.com providing proof of purchase. Five Year Sealed System Limited Warranty For five years from the date of original purchase, U-Line will repair or replace the following parts, labor not included, that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by U-Line under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service provided during normal business hours. Terms These warranties apply only to products installed in any one of the fifty states of the United States, the District of Columbia, or the ten provinces of Canada. The warranties do not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service, repair, acts of God, fire, flood or other natural disasters. The product must be installed, operated, and maintained in accordance with the U-Line User Guide. The remedies described above for each warranty are the only ones that U-Line will provide, either under these warranties or under any warranty arising by operation of law. U-Line will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty, whether express, implied, or statutory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. These warranties give you specific legal rights, and you may also have other rights which vary from state to state. Any warranty that may be implied in connection with your purchase or use of the product, including any warranty of merchantability or any warranty fit for a particular purpose is limited to the duration of these warranties, and only extends to five years in duration for the parts described in the section related to the five year limited warranty above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. • The warranties only apply to the original purchaser and are non-transferable. • The second year and five year warranties cover products installed and used for normal residential or designated marine use only. • The warranties apply to units operated outside only if designed for outdoor use by model and serial number. • Replacement water filters, light bulbs, and other consumable parts are not covered by these warranties. • The start of U-Line’s obligation is limited to four years after the shipment date from U-Line. • In-home instruction on how to use your product is not covered by these warranties. • Food, beverage, and medicine loss are not covered by these warranties. • If the product is located in an area where U-Line factory authorized service is not available, you may be responsible for a trip charge • Units purchased after use as floor displays, and/or certified reconditioned units, are covered by the limited one year warranty only and • Signal issues related to Wi-Fi connectivity are not covered by these warranties. or you may be required to bring the product to a U-Line factory authorized service location at your own cost and expense. no coverage is provided for cosmetic defects. For parts and service assistance, or to find U-Line factory authorized service near you, contact U-Line: 8900 N. 55th Street, Milwaukee, WI 53223 • u-line.com • [email protected] • +1.800.779.2547 Copyright © 2014/2017 U-Line Corporation. All Rights Reserved. | Publication Number 30379 | 10/2017 Rev. L Warranty 1 L/T LIGHT L/T EVAP FAN COND FAN R/B EVAP FAN R/B LIGHT L/T ZONE TEMP L/T EVAP R/B ZONE TEMP R/B EVAP L/T DOOR SWITCH R/B DOOR SWITCH AMBIENT A NN NT E 1 1 5 9 6 10 J9 J10 A D G Y 10 1 OPEN FUSE CONTROL BOARD TO IN RA M OG PR LA IS P ORANGE YELLOW PURPLE PURPLE W/ YELLOW EVAP VALVE RELAY EVAP VALVE HOT (LIGHT BLUE) 115 VOLT RELAY NEUTRAL: WHITE OVERLOAD HOT: BLACK (115V) BROWN (220-240V) GROUND: GREEN or GREEN W/ YELLOW NEUTRAL: WHITE (115V) BLUE (220-240V) 115 VOLT PLUG PLUG 220-240 VOLT EMBRACO COMPRESSOR GROUND: GREEN or GREEN W/ YELLOW (TO COMPRESSOR) (TO MULLION HEATER) [DRAWER MODEL ONLY] LIGHT BLUE (TO COMPRESSOR) 220-240 VOLT CAP. BLUE EMBRACO COMPRESSOR BROWN GROUND: GREEN W/ YELLOW NEUTRAL: DARK BLUE HOT (LIGHT BLUE) OVERLOAD CAP. 42349_C WIRING DIAGRAM USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Wire Diagram Wire Diagram 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Liability Field service technicians are authorized to make an initial assessment in the event of reported damages. If there are any questions about the process involved, the technician should call U-Line for further explanation. While inspecting for defects or installation issues, photos should be taken to document any damages or issues found. During the assessment, if the service technician is able to find the source of the damage and it can be resolved by replacement of a part, the servicer is authorized to replace the part in question. The part that caused the damage must be returned to U-Line in its entirety. The part must be clearly labeled with the serial number of the unit it was removed from, the date, and the servicer who removed the part. If the service technician determines the damage is the result of installation issues (water connection/drain, etc.), the consumer would be notified and the issues shall be resolved at the direction of the consumer. If damage is evident and the service technician is unable to find the source, U-Line must be contacted at 1-800799-2547 for further direction 8900 N. 55th Street • Milwaukee, WI 53223 T: +1.414.354.0300 • F: +1.414.354.354.5696 Website: www.u-line.com Right product. Right place. Right temperature Since 1962. Product Liability 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Warranty Claims warranty status. We also accept the following information to verify warranty status: The following information defines the parameters for filing a warranty claim: • New Construction Occupancy Documents • Valid serial number needed • Valid model number needed • Narda (or equivalent) form or submitted online at www.u-line.com • Closing Paperwork • Final Billing – Remodel Noting all of the following on the warranty claim will be considered proof of purchase, hard copy will not be required: • 60 day submittal deadline from date of completed service • Name of the selling Dealer • Only one repair or unit per warranty claim • Refrigerant should be labeled and included on the labor submittal • Door and water level adjustments are covered 30 days from install date. Serial Number Requirements: 14 30911 12 X X X X Year • Date of purchase/installation • Order or Invoice number (if available) • Description of document reviewed (i.e. store receipt, closing paperwork, etc) Parts and labor claims are paid separately. Indicate part numbers and description for parts used in the warranty repair. Include the purchase invoice and name of the parts supplier used to procure the parts. Month A typical serial number is shown above. The first two digits of the first segment, 14, represents the production year. The number between the dashes, 12, represents the production month. In most cases, warranty status can be verified by the production date information within the serial number. • Alternatively, a Proof of Purchase (or equivalent) may submitted with the warranty claim to document Warranty Claims 1 Parts 31 21 16 1 8 U-3036BVWCS-00B 18 30 Item 13 28 14 15 27 33 34 29 26 2 Description U-Line P/N 1 Anti tip brackets w/screws 80-54012-00 2 Back panel 80-54126-00 3 Compressor eletricals only 80-54149-00 4 Compressor w/electricals 80-54150-00 5 Condenser 80-54090-00 6 Condenser fan w/screws 80-54014-00 7 Crisper 80-54025-00 8 Display module 80-54032-00 9 Door assembly w/o hinges 80-54154-00 10 Door gasket 80-54003-00 11 Drain pan w/double sided tape 80-54002-00 12 Drier 80-54076-00 13 Evap fan w/cover and screws 80-54151-00 14 Evaporator 80-54125-00 15 Evaporator cover 80-54021-00 16 Glass shelf (1) w/clips 80-54015-00 17 Grille w/ screws 80-54123-00 18 Hinge covers (2 pcs) 80-54001-00 19 Hinges(2) w/screws and covers 80-54013-00 22 32 17 12 5 20 9 10 19 7 3 6 20 By-pass valve 80-54180-00 21 LED light strip and cover assy 80-54000-00 22 Leg Levelers (4) 80-54019-00 23 Main board (no wires or case) 80-54008-00 24 Packaging 80-54127-00 25 Power cord 80-54178-00 26 Rack assembly, bottom 80-54036-00 27 Rack assembly, middle 80-54034-00 28 Rack assembly, top 80-54033-00 29 Rack assembly, lower 80-54035-00 30 Reed switch 80-54134-00 31 Slide assembly, long 80-54047-00 32 Slide assembly, Short 80-54048-00 33 Thermistor (1 piece) 80-54006-00 34 Thermistor cover and pin 80-54023-00 35 Wire Harness, Dual 80-54179-00 4 23 11 Parts 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Ordering Replacement Parts If you have a purchasing account, please utilize our service website to order parts. Orders may also be placed by Fax or phone. See our contact information below: www.U-LineService.com (with service login) FAX Number: +1.414.354.5696 Phone Number: +1.800.779.2547 NOTICE Use only genuine U-Line replacement parts. The use of non-U-Line parts can reduce speed of ice production, cause water to overflow from ice maker mold, damage the unit, and void the warranty. Warranty parts will be shipped at no charge after U-Line confirms warranty status. Please provide the model, serial number, part number and part description. Some parts will require color or voltage information. If U-Line requires the return of original parts, we will inform you when the parts order is taken. This requirement will be noted on your packing list. A prepaid shipping label will be included with the replacement part. Please enclose a copy of the parts packing list and any labor claims with your return. Please be sure the model and serial numbers are legible on the paperwork. Tag the part with the reported defect. When ordering a non-warranty part, you will need an open account and tax exemption on file at U-Line. Another option would be to visit www.u-line.com to locate an authorized parts distributor in your area. Ordering Replacement Parts 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE System Diagnosis Guide REFRIGERATION SYSTEM DIAGNOSIS GUIDE System Condition Suction Pressure Suction Line Compressor Discharge Condenser Capillary Tube Evaporator Wattage Normal Normal Slightly below room temperature Very hot Very hot Warm Cold Normal Overcharge Higher than normal Very cold may frost heavily Slightly warm to hot Hot to warm Cool Cold Higher than normal Undercharge Lower than normal Warm-near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat Warm - near lower than room normal vacuum temperature Very hot Top passes warm - Lower passes cool (near room temperature) due to liquid Room temperature (cool) or colder Extremely cold near inlet Outlet below room temperature backing up Lower than normal Complete Restriction In deep vacuum Room temperature (cool) Room temperature (cool) Room temperature (cool) Room temperature (cool) No refrigeration Lower than normal No Gas 0 PSIG to 25" Room temperature (cool) Cool to hot Room temperature (cool) Room temperature (cool) No refrigeration Lower than normal System Diagnosis Guide 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Compressor Specifications OVERLOAD PROTECTOR STARTING RELAY ! DANGER C S Electrocution can cause death or serious injury. R Burns from hot or cold surfaces can cause serious injury. Take precautions when servicing RELAY COVER CAPACITOR this unit. Disconnect the power source. ULIN_0368_A EMX20CLC Refrigerant R600a Voltage Do not stand in standing water when working Frequency around electrical appliances. Run Cap 115 - 127 VAC 60 Hz 12μF/165 VAC Start Winding 6.7 Ohm at 77°F Make sure the surfaces you touch are not hot or Run Winding 12.6 Ohm at 77°F frozen. LRA 3.7 A FLA 0.5 A Do not touch a bare circuit board unless you are Starting Device wearing an anti-static wrist strap that is Overload grounded to an electrical ground or grounded 8EA14C 4TM142RFBYY-53 * All resistance readings are ±10% water pipe. Handle circuit boards carefully and avoid touching components. To measure the start winding resistance, measure across the C and S pins. To measure the run winding resistance, measure across the C and R pins. Also check S to R and you should get the sum of the run and start windings. To ensure the windings are not shorted, check the S and R to ground. Compressor Specifications 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Troubleshooting - Extended SPECIFIC ERRORS AND ISSUES The technically advanced diagnostic capabilities of the electronic controls utilized on the 3000 series units allows for easy and thorough trouble shooting. Navigation of the control is the key and is explained in the CONTROL OPERATION section of the manual, along with control button layout, control function descriptions, a service mode menu and service menu selection explanations. Verification of temperature and thermistor performance can be identified by directly viewing actual temperature readings in the service mode. Component failure issues can be identified through service mode menu selection, “Relay Toggle” Individual components can be switched on and off to check for both proper function of a specific component and also delivery of supply voltage to the components through the relays and DC outputs located on the relay/power board. Included in this section is some diagnostic tips and as always, if additional help is required please contact the U-Line Corp, “Customer Care Facility” at +1.800.779.2547 for assistance. ! CAUTION Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected from the unit. Troubleshooting - Extended 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE TROUBLESHOOTING GUIDE Concern Potential Causes Suggested Remedy Not Cooling Compressor overheating Verify proper air flow through condenser (Refer to Airflow/General Information Section). Confirm condenser fan operation (Refer to Airflow/General Information Section). Confirm proper compressor operating voltage (Refer to Toggle/ Compressor Information Section). Compressor not operating Confirm proper compressor operating voltage (Refer to Toggle/ Compressor Information Section to initiate power to the compressor). Test overload and relay, replace as needed. Compressor operating - no cooling Refer to System Diagnosis Guide. Evaporator fan not operating Refer to Convection Cooling Section. Ensure proper use of Quick Chill mode Refer to Control Operation Section. Control set too cold Refer to Adjusting Temperature Settings Section Review logged error codes Refer to Fault System Diagnosis Guide. Thermistor failure Refer to Thermistor Failure Section Door Ajar or Restricted from Closing Check door clearance to adjoining cabinetry. Check distribution of product in unit. Evaporator fan not operating Use #19, Component Testing in Service Mode. Thermistor failure Refer to Thermistor Failure Section. Display Not Working Unit placed in Sabbath mode? Refer to Sabbath Mode Section. Display unplugged Verify that both ends of the display wiring are firmly connected. Display wiring broken or damaged Perform continuity test of wiring and replace as needed. Internal Lights Not Working Control Setting Refer to the Interior Lighting Section. Frozen Product Frost Buildup Inside Unit Noisy Unit set to Sabbath Mode. Refer to the Sabbath Mode Section. Door switch misaligned or defective Refer to Reed Switch Section. Refrigeration tubing touching cabinet Carefully reposition tubing. Fan blade obstruction (wiring, foam insulation, packaging material) Remove obstruction. Troubleshooting - Extended 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE MAIN CONTROL Testing The Main Control The main control board is very robust and is rarely the If the main control is suspected of being faulty, the cause of system issues. It is important to fully diagnose following procedure should be performed to verify main the board for any suspected failures before attempting to control for functionality. remove the board for replacement or service. Follow the guidelines below to fully test and diagnose the main control. Relay & DC Outputs One of the primary functions of the main control is to operate the multiple relay and DC outputs during each Power Fault cycle. Verify proper operation of these relays using the If the unit does not (or seems to not) power on, follow the following procedure. flow chart below to help diagnose the issue. Before beginning it is important to first verify the unit is not simply set to sabbath mode. 1. Enter “Relay Toggle” through the service menu. NOTICE Check Voltage At Wall Outlet Alert Customer Of Power Failure No Voltage Frequently toggling the compressor relay could force the compressor into overload. The compressor will automatically deactivate during Voltage Verify Voltage At Main Control Voltage Input an overload and will remain deactivated until the overload switch cools. This could take some Replace Power Cord No Voltage time. It is important to allow the compressor at least 5 minutes off time between relay cycles. Voltage 2. Toggle the relay. Its related component should Check Fuse F1 For Continuity activate / deactivate with the switching of the relay. If Replace Fuse No Continuity it does not, see “Component Testing.” Continuity Inputs Connect Test Display To J5. Cycle Power And Check For Operation Inspect Customer UI and Data Cable Operating The main control monitors a number of thermistor inputs and switch states during operation. It would be unlikely that an error in reading an input would be at the board Not Operating Is the door open? The Display will not activate while the door is closed level. Always attempt to replace the faulty switch or Yes Is the Reed Switch Operating Properly? No Replace Reed Switch. thermistor input with a known working sample to verify proper board operation. Yes No No Open Door. Is the UI Now Functional? Replace Main Board Yes Troubleshooting - Extended 3 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Other Suspected Main Control Faults NOTE: If the unit is set to sabbath mode the evaporator If other components have been ruled out as being faulty fan will no longer respond to the state of the door switch. but the unit continues to have operating issues, it is most In order to operate efficiently the evaporator fan blade likely due to a configuration error. Configuration errors and vents should be unobstructed and free of any dust can be cleared by restoring the unit to its factory default buildup. setting. Factory defaults may be restored through the service menu. ! CAUTION Precautions must be taken while working with live electrical equipment. Be sure to follow proper safety procedures while performing tests on live systems. CONVECTION COOLING All 3000 series units are equipped with an advanced convection cooling system. Convection cooling stabilizes cabinet temperature, cools product faster and increases energy efficiency. Evaporator Fan The evaporator fan is responsible for circulating warm air from the refrigeration zone, past the evaporator and back into the refrigerated zone. The evaporator fan is factory set to have a 1 minute delay at the beginning of a cooling cycle. This delay gives the evaporator time to cool properly before warm air is passed over it. The fan will continue to run for an additional 2 minutes at the end of a cooling cycle. Fan delay times can be modified through the service menu. Evaporator fan operation is also determined by door switch state. If the door switch circuit opens the fan will stop. When the door switch circuit is closed the fan will either continue running with the cooling cycle, or if not currently cooling, the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves. Troubleshooting - Extended 4 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE FAULT SYSTEM DIAGNOSIS GUIDE Error Solution 1 Solution 2 Solution 3 No Comm Inspect Customer UI and Data Cable (if defective replace entire door) Zone T Open Inspect zone thermistor connection. Replace if necessary. Inspect main control wire harness for splits or breaks. Repair split or cut cabling. Evap T Open Inspect evaporator thermistor connection. Replace if necessary. Inspect main control wire harness for splits or breaks. Repair split or cut cabling. Amb Thrm Open Inspect ambient thermistor connection. Replace if necessary. Inspect main control wire harness for splits or breaks. Repair split or cut cabling. Zone T Short Inspect thermistor cable for pinch points or damage. Replace if necessary. Inspect wire harness from main control board for pinch points or damage. Repair split or pinched cabling. Evap T Short Inspect thermistor cable for pinch points or damage. Replace if necessary. Inspect wire harness from main control board for pinch points or damage. Repair split or pinched cabling. Amb Thrm Short Inspect thermistor cable for pinch points or damage. Replace if necessary. Inspect wire harness from main control board for pinch points or damage. Repair split or pinched cabling. Temp Hi 6H+ If excessive frost is also noted, inspect door and door gasket for proper seal and alignment. Inspect evaporator fan for proper operation. Inspect refrigeration system. Reference the System Diagnosis Guide. Temp Hi 12H+ If excessive frost is also noted, inspect door and door gasket for proper seal and alignment. Inspect evaporator fan for proper operation. Inspect refrigeration system. Reference the System Diagnosis Guide. Temp Lo 6H+ Inspect main control for proper relay operation. Inspect refrigeration system. Reference the System Diagnosis Guide. Temp Lo 12H+ Inspect main control for proper relay operation. Inspect refrigeration system. Reference the System Diagnosis Guide. Door Open 5M Verify door closes properly. Inspect cable arm, verify presence of magnet, verify proper operation and movement or arm. Inspect reed switch wiring. Troubleshooting - Extended 5 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE THERMISTORS REED SWITCH Thermistors are used for various temperature readings. A reed switch is used to monitor door state. When the Thermistors provide reliable temperature readings using a door is closed magnetic force pulls the reed to its contact resistance which varies based on surrounding and closes the circuit which turns the light and display off. temperatures. If a faulty thermistor is suspected it may When the door is open the reed pulls away from the be tested using an accurate ohmmeter. In an ice water contact and opens the circuit. If the door is left open for bath (32°F) resistance should measure 16.1 kilohms. longer than 5 minutes, the switch will trigger an error code and set an audible warning. 5K OHMS @ 77° 16.1K OHMS - 32°F ambient THERMISTOR FAILURE Limp Mode Data Table Mode ON OFF Beverage/Drinks 10 min. 45 min. Market/Fresh 10 min. 45 min. Root 5 min. 90 min. Pantry 10 min. 45 min. Deli 10 min. 45 min. Magnet Away From Switch (Door Open) (Switch Open) Magnet Close To Switch (Door Closed) (Switch Closed) Zone Thermistor If the zone thermistor fails, the unit will continue to operate in a timed limp mode which varies by model. The unit will otherwise operate normally. The error will be displayed in the error log. Evaporator Thermistor If the evaporator thermistor fails, the unit will rely on a preset defrost time during defrost cycles. The unit will otherwise operate normally. Evaporator thermistor errors will be displayed in the error log. Always assure that all thermistor connections are clean and dry. Whenever opening a thermistor connection be sure to apply a fresh dab of die electric grease. Troubleshooting - Extended 6 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Control Operation - Service TO ENTER THE MAIN SERVICE MENU PRESS AND HOLD FOR 5 SECONDS TO GO TO NEXT SUB-MENU ITEM YOU MUST ARROW UP TO “RETURN TO MENU” AND TO RETURN TO THE MAIN MENU TOUCH AND RELEASE SCROLL THROUGH MENU ENTER & EXIT SUB-MENU ITEM SERVICE MENU ACTUAL TEMPS ALL ERRORS RELAY STATUS RETURN TO MENU ACTUAL TEMPS LEFT ZONE = 52° LEFT EVAP = 52° ACTUAL TEMPS SHOWS TEMPERATURES WITHOUT OFFSETS. EACH ZONE HAS AN EVAP AND AIR THERMISTOR. EACH UNIT HAS AN AMBIENT THERMISTOR ALL ERRORS DISPLAYS THE NUMBER OF TIMES AN ERROR HAS OCCURRED SCROLL TO THE END TO ERASE THE ERROR CODES RELAY STATUS DISPLAYS THE CURRENT STATUS OF THE RELAYS ON THE BOARD (not all relays are used on all models) RELAY TOGGLE ALLOWS THE RELAYS TO BE TOGGLED ON/OFF TO CHECK RELAY & COMPONENT YOU CAN TURN ON MULTIPLE RELAYS TO CHECK A ZONE, (COMP FAN ETC) INPUT STATUS DISPLAYS DOOR SWITCH STATE, TEST INPUT, AND USB STATE OUTPUTS MONITORS THE STATE OF DC OUTPUTS (evaSFRQGHQVHUIDQVDQGOLJKWLQJRɞOow - med - high) RETURN TO MENU OUTPUTS L EVAP FAN = 0% R EVAP FAN = 0% OFFSETS OFFSETS ARE USED TO ADJUST OR CORRECT THERMISTOR READINGS CORRECTED VALUES MAY BE VIEWED THROUGH THE CUSTOMER MENU RETURN TO MENU OFFSETS RIGHT ZONE = -18°C RIGHT EVAP = -17°C SELF TEST SELF TEST IS USED TO DIAGNOSE THE BOARD IF NO ERRORS ARE PRESENT “NO ERRORS” WILL BE DISPLAYED, THE MAIN BOARD IS FUNCTIONING PROPERLY RETURN TO MENU SELF TEST NO ERRORS DIFFERENTIALS DIFFERENTIALS ARE USED TO DETERMINE AT WHAT TEMPERATURE THE UNIT CYCLES. “O” SETTING IS +/- 2° DIFFERENTIAL RETURN TO MENU DIFFERENTIALS LEFT = -16°C RIGHT = -16°C EVAP FAN THIS MENU IS USED TO SET THE DURATION THE EVAPORATOR FAN WILL RUN AFTER THE COMPRESSOR CYCLES OFF RETURN TO MENU EVAP FAN EVAP FAN ON = 1 EVAP FAN OFF = 60 MULLION THIS MENU IS USED TO SET THE DURATION THE MULLION HEATER WILL BE ON AFTER THE COMPRESSOR CYCLES OFF RETURN TO MENU MULL MULL ON=5 MULL OFF=30 FACTORY DEFAULT FACTORY DEFAULT IS USED TO RESTORE ALL SETTINGS TO THE FACTORY DEFAULT FOR THE SELECTED MODEL RETURN TO MENU FACTORY DEFAULT RESTORE? RE-SELECT MODEL # RE-SELECT MODEL IS USED TO MODIFY THE MODEL INFORMATION THE MODEL COMPLETELY REPROGRAMS AVAILABLE ZONES RETURN TO MENU RE-SELECT MODEL 3090WCWC FACTORY Wi Fi THIS SETTING IS FOR FACTORY USE ONLY AND SHOULD REMAIN OFF SET POINTS THE SET POINTS MENU IS USED TO MODIFY BOTH THE ZONE AND EVAP SET POINTS THE EVAP SET POINT IS USED DURING DEFROST, IT MUST REACH 42°F (6°C) FAN DELAY FAN DELAY ALLOWS MODIFICATION OF FAN RUN TIMES BOTH AT THE START OF A COOLING CYCLE AND AT THE END AFTER THE COMPRESSOR STOPS SHOWROOM MODE RANDOMLY SCROLLS THROUGH ZONES, MODES, TEMPERATURES AND OTHER FEATURES. TOUCH AND HOLD TO EXIT SHOWROOM MODE RETURN TO MENU SHOWROOM MODE OFF EXIT SCROLL DOWN TO “EXIT”. TOUCH AND RELEASE FAN DELAY USB PORT SHOWROOM MODE EXIT RETURN TO MENU ALL ERRORS NO COMM 3 L ZONE T OPEN 0 RETURN TO MENU RELAY STATUS COND DEF LVLV OFF OFF ON MULL OFF CHANGING TO EXIT SERVICE MODE RETURN TO MENU RELAY TOGGLE MULL OFF COND OFF RETURN TO MENU INPUT STATUS LEFT DOOR CLOSED RIGHT DOOR OPEN RETURN TO MENU FACTORY WiFi OFF RETURN TO MENU SET POINTS LEFT ZONE = 12°C LEFT EVAP = 7°C RETURN TO MENU FAN DELAY FAN 1 DELAY OFF = 1 FAN 2 DELAY ON = 2 Control Operation - Service 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE SERVICE MENU The All Errors option keeps record of any system errors. In addition to a feature rich customer menu, the 3000 When an error occurs it is recorded to all errors. The series also offers a service menu with the ability to fine number next to the error indicates the number of recorded tune and monitor unit operation. instances. Errors in the log may not be currently active. The error log memory is non volatile and is persistent To initiate the Service menu hold both and for 5 seconds. should power be lost and restored to the unit. See below for a list of logged errors and their respective descriptions. ID No Comm Actual Temps Up Select L Zone T Open R Zone T Open RETURN TO MENU ACTUAL TEMPS ZONE = 2°C EVAP = °C L Evap T Open R Evap T Open Amb Thrm Open L Zone T Short Down R Zone T Short The Actual Temp option in the service menu will display L Evap T Short raw thermistor readings without calculating offsets. R Evap T Short Amb Thrm Short 1. Press L Temp Hi 6H+ to select “Actual Temps”. R Temp Hi 6H+ 2. Press . L Temp Hi 12H+ R Temp Hi 12H+ 3. Use and to scroll through available thermistor L Temp Lo 6H+ readings. R Temp Lo 6H+ To exit the Actual Temps menu press to Menu” and press to select “Return to confirm. L Temp Lo 12H+ R Temp Lo 12H+ L Door Open 5M All Errors Up Error ID Number Of Occurrences RETURN TO MENU ALL ERRORS NO COMM 0 ZONE T OPEN 0 Select R Door Open 5M Description Solution Unit lost communication to the Check connection to Display board and display Main board. Check integrity of wires. If unit not operational, replace wire, if functioning properly, then software re-set and no adjustments are needed. Left Zone thermistor circuit open Right Zone thermistor circuit open Left Evaporator thermistor circuit open Check thermistor connection to harness for Right Evaporator thermistor moisture or corrosion. Also check circuit open connection where thermistor harness Ambient thermistor circuit open attaches to main board. If connections are valid replace the thermistor. Left Zone thermistor circuit short NOTE: DWR/ZWC models, L indicates TOP Right Zone thermistor circuit zone, R indicates BOTTOM zone. short Left Evaporator thermistor circuit short Right Evaporator thermistor circuit short Ambient thermistor circuit short Left Zone temperature +10°F (+5°C) over set point for over 6 hours Is condenser coil clean? Is condenser fan operating? Check zone thermistor for R Zone temperature +10°F correct resistance. Verify thermistor (+5°C) over set point for over 6 connections are clean and intact. Check hours zone valve operation. Sealed system issue? Left Zone temperature +10°F (+5°C) over set point for over NOTE: DWR/ZWC models, L indicates TOP 12 hours zone, R indicates BOTTOM zone. R Zone temperature +10°F (+5°C) over set point for over 12 hours Left Zone temperature -10°F (-5°C) over set point for over 6 hours Verify thermistor connections are clean and R Zone temperature -10°F dry. Verify thermistor resistance. Verify (-5°C) over set point for over 6 correct operation of zone valve. hours Left Zone temperature -10°F NOTE: DWR/ZWC models, L indicates TOP (-5°C) over set point for over zone, R indicates BOTTOM zone. 12 hours R Zone temperature -10°F (-5°C) over set point for over 12 hours Left door switch open for more Check door switch magnet reed switch than 5 minutes. alignment when door is in closed position. Check reed switch connection at the harness and the main board. Right door switch open for more than 5 minutes. NOTE: DWR models, L indicates TOP drawer, R indicates BOTTOM drawer. NOTE: ZWC models indicate L Door for the only door present. Down Control Operation - Service 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE To access Relay Status To access All Errors follow the steps below. 1. Use 1. Press to select “All Errors”. 2. Press 2. Press . . 3. Press 3. Press to select “Relay Status”. and and to scroll through available information. to scroll through available information. To exit the Relay Status simply press To clear the error log press press to exit. to select “Clear Errors” and to confirm. Relay Toggle Up To exit the Actual Temps menu press to Menu” and press to select “Return Select to confirm. RETURN TO MENU RELAY TOGGLE MULL OFF COND OFF Relay Status Up Down Select Relay toggle is used to manually switch the state of each RETURN TO MENU RELAY STATUS MULL COND DEF LVLV OFF OFF OFF OFF relay to test for proper operation. In addition to the AC relays, DC switches may also be toggled. Relay toggle can also be used to force the unit into a particular state. Down Relay status displays the current state of each relay. While all available relays are displayed, only a portion are used. ID Description Availability Mull Mullion Heater Drawer Models N/A N/A N/A LVLV Left (top) valve All Models RVLV Right (bottom) valve All Models Cond Condenser Fan Comp Compressor ID Description Voltage Mull Mullion Heater (Drawers) AC N/A N/A N/A LVLV Left (top) valve AC RVLV Right (bottom) valve AC Cond Condenser fan (Not Used) AC Comp Compressor AC Fan 1 Left/Top Condenser Fan (Excludes ZWC) DC All Models Fan 2 Condenser Fan DC All Models Fan 3 Right/Bottom Evaporator Fan (Excludes ZWC) DC Light 1 Left (top) light DC Light 2 Right (bottom) light DC NOTE: The Cond (Condenser Fan) will switch state with the compressor relay, however the condenser fan is actually powered through a DC output. Condenser fan status can be viewed through the “Output” service menu option. To access Relay Toggle 4. Press to select “Relay Toggle”. Control Operation - Service 3 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 5. Press Outputs . Up Select 6. Press and to scroll through each relay and DC RETURN TO MENU OUTPUTS EVAP FAN=0% CONDENSER FAN=0% output. 7. Press to toggle. Down Outputs is used to monitor the state of DC outputs. To exit the Relay Toggle menu press to Menu” and press to select “Return to confirm. Input Status ID Description Value L Evap Fan Left (top) Evaporator Fan (excludes ZWC) On - Off R Evap Fan Right (bottom) Evaporator Fan (excludes ZWC) On - Off Up Select RETURN TO MENU INPUT STATUS DOOR OPEN IN2 OPEN Condenser Fan Condenser Fan On - Off L Light Left (top) Light Off - Low - Med - High R Light Right (bottom) Light Off - Low - Med - High To access Outputs Down Input status displays the current state of each available 1. Press to select “Outputs”. input. 2. Press ID Description State Left Door Left (top) Door Switch Open - Closed Right Door Right (bottom) Door Switch (excludes ZWC) Open - Closed 2. Press and to scroll through available information. To access Input Status 1. Press 3. Press . To exit the Input Status menu, press to Menu” and press to select “Input Status”. to select “Return to confirm. Offsets . Up Select 3. Press and to scroll through available information. RETURN TO MENU OFFSETS ZONE = 1°F EVAP = 1°F To exit the Input Status menu press to Menu” and press to select “Return Can be displayed in Celsius to confirm outputs. Down NOTICE Do not make an adjustment to this without first contacting the tech line: (800) 779-2955. Control Operation - Service 4 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Offsets are used to adjust or correct thermistor readings. To access Self Test Offset values are added to the current thermistor reading and are then used by the control board to determine 1. Press to select “Self Test”. cooling and defrost cycle times. Offsets have a range of +/- 10°F. Corrected values may be viewed through the customer “All Temps” menu. . 3. Press and information. To access Offsets 1. Press 2. Press to scroll through available To exit the Self Test, Press and press to confirm. to select “Offsets”. to select “Return to Menu” Differentials 2. Press 3. Press Up . Select and RETURN TO MENU DIFFERENTIALS ZONE = 1°F to scroll through available thermistors. Can be displayed in Celsius To change offsets 4. Press 5. Press Down , the selected thermistor will begin to flash. or (DO NOT MAKE AN ADJUSTMENT TO THIS WITHOUT CONTACTING TECH LINE: 800-779-2955) Differentials are used to determine the maximum variation to modify offset value. from set point and have a range of 0 through 10. The table below shows the effect of differentials on cooling 6. Press cycles with a set point of 45°F (7°C). to confirm setting. To exit the Offset menu, press Menu” and press to select “Return to to confirm. Self Test Up Select RETURN TO MENU SELF TEST NO ERRORS try “RELAY TOGGLE” Down Self test is used to initiate a self diagnostic report. Any system faults will be displayed under Self test. If no errors NOTE: Air temperature does not reflect product temperatures. Differential Cycle Start °F (°C) Cycle End °F (°C) 0 45° (7°) 43° (6°) 1 46° (8°) 43° (6°) 2 47° (8°) 41° (5°) 3 48° (9°) 41° (5°) 4 49° (10°) 39° (4°) 5 50° (10°) 37° (3°) The graph below shows a unit’s cooling cycle over time with various differentials. p'LɞHUHQWLDO p'LɞHUHQWLDO p'LɞHUHQWLDO are present “no errors” will be displayed and the main control board is functioning properly. The main control board is extremely robust and should rarely require service. Most issues are external to the control. Reference troubleshooting for more information. Control Operation - Service 5 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Evap Fan (excludes ZWC) Factory Default Up Up Select Select RETURN TO MENU EVAP FAN EVAP FAN ON = 1 EVAP FAN OFF = 60 RETURN TO MENU FACTORY DEFAULT RESTORE? Down Down The Evap Fan option in the service menu allows servicers to change the Evaporator Fan runtime (in minutes) from 0 to 98 and OFF cycle time 0 to 98. Factory Default will restore all settings to their factory default. To access Evap Fan To access Factory Default 1. Press 2. Press 3. Press to select “Evap Fan”. 1. Press . 2. Press and to scroll through available settings. To exit the Evap Fan menu, press Menu” and press to select “Return to to confirm. to select “Factory Default”. . To restore settings to their factory default. 3. Press to select “Restore?” and press 4. “Restore?” will change to “Restoring...” while settings are restored. When restoration is complete, Mullion (Drawer Models) “Restoring...” will return to “Restore?”. Up Select To exit Factory Default, press RETURN TO MENU MULL MULL ON = 5 MULL OFF = 30 Menu” and press to select “Return to to confirm. Re-Select Model Up Down Select The Mullion (MULL) option in the service menu allows servicers to change the ON/OFF time in minutes of the MULL heater (DWR only) from 0 to 98. RETURN TO MENU RE-SELECT MODEL # 3018R To access Mullion Down 1. Press to select “MULL”. NOTICE 2. Press . Before altering model selection U-Line customer service must be notified. Failure to notify 3. Press and to scroll through available settings. customer service will result in voiding of the manufacturer warranty. To exit the MULL menu, press Menu” and press to select “Return to to confirm. Control Operation - Service 6 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Re-Select Model allows the units model information to be Set Points modified. Changing the units model completely Up reprograms available zones, relay assignments, DC output Select assignments etc. RETURN TO MENU SET POINTS ZONE = 3°C EVAP = 5°C To access Re-Select Model 1. Press to select “Re-Select Model”. Down The Set points menu contains options to modify both the 2. Press . Zone and Evap set points. Changes to the zone set point will be reflected on the main screen. Changes to the evap set point alter the temperature the evaporator needs to To change model setting 3. Press meet during a defrost cycle. to select “Model=” and press . “Model” will begin to flash. To access Set Points 4. Press or to scroll through each available model. 5. Press to confirm. While processing, the momentarily change to will *. 1. Press 2. Press 3. Press To exit Re-Select Model, press to select “Return to Menu” and press to confirm. (Power cycling unit is recommended after re-selecting model.) to select “Set Points”. . and to scroll through available set points. To change set points 4. Press , the selected set point will begin to flash. Factory Wi Fi Up Select RETURN TO MENU FACTORY WiFi OFF 5. Press or to modify the value. 6. Press to confirm setting. To exit the Set Points menu, press Menu” and press to confirm. Down Fan Delay (excludes ZWC) The Factory Wi-Fi option is only used in manufacturing and should always be OFF. 1. Press 2. Press to select “Return to Up Select RETURN TO MENU FAN DELAY FAN DELAY ON = 1 FAN DELAY OFF = 2 to select “Factory Wi Fi”. . Down 3. Press or select “OFF”. To exit the Factory Wi Fi menu press to Menu” and press to select “Return to confirm outputs. Control Operation - Service 7 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The Fan Delay menu option allows the modification of fan run times during and after a cooling cycle. In order to allow time for the evaporator to properly cool, the evaporator fan is delayed from starting with the cooling cycle for a given amount of time. In order to remove as much warmth as possible from the cabinet the evaporator fan will continue to run at the end of the cooling cycle for a given amount of time. Fan Delay On= “Fan Delay On” is the amount of time in minutes the fan will be delayed from starting from the beginning of a cooling cycle. To toggle showroom mode 1. Press to select “Showroom Mode”. 2. Press . 3. Press flash. to select “Off” and press 4. Press or 5. Press to confirm. . “Off” will begin to to toggle between off and on. If set to “on” showroom mode will begin immediately. To Fan Delay Off= “Fan Delay Off” is the amount of time in minutes the fan will continue to run at the end of a cooling cycle. exit showroom mode press and hold for 5 seconds and release. The display will show a countdown to switching the unit off. Press again and the unit will immediately switch on retaining the presets from before it entered To access Fan Delay showroom mode. 1. Press 2. Press to select “Fan Delay”. To exit the showroom mode menu, press . “Return to Menu” and press to select to confirm. To change fan delay 3. Press to select either “Fan Delay On” or “Fan Delay Off” and press flash. . The chosen option will begin to 4. Press or to change settings. 5. Press to confirm. To exit Fan Delay, press and press to confirm. to select “Return to Menu” Showroom Mode Up Select RETURN TO MENU SHOWROOM MODE OFF Down Showroom displays a number of features and allows the unit to be powered on without running the cooling system. Control Operation - Service 8 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Thermistors Thermistors are used for various temperature readings. Thermistors provide reliable temperature readings using a resistance which varies based on surrounding temperatures. If a faulty thermistor is suspected it may be tested using an accurate ohmmeter. Thermistor three (Zone): Located along the right hand side wall in the bottom/right compartment. It is used to maintain the operating temperature within that zone. Thermistor four (Evaporator): Located on the evaporator in the bottom/right All thermistors in the unit are identical. If a thermistor is compartment. It is used for defrost. suspected of being defective the resistance can be verified. Place the thermistor in an ice water bath, the Thermistor five (Ambient): resistance should read 16.1k OHMs +/-5% on your meter. Located in the base of the unit (secured to the condenser). It is used to monitor the ambient temperature Thermistor connections must be kept clean. A thermistor within the base compartment. It is used for diagnostics. connection that has become corroded can cause resistance values from the thermistor to change as they pass through a dirty connection to the board. THERMISTOR FAILURE Zone Thermistors If a zone thermistor(s) in the unit fails the unit will It is for that reason that we apply dielectric grease to all of continue to cool in a backup mode (Self Preservation our thermistor connections. Dielectric grease will help to Mode) to preserve the integrity of the contents. The unit keep thermistor connections clean and dry. will otherwise operate normally. If you change a thermistor in the unit please re-apply 2000 Series Self Preservation Mode: dielectric grease to the connection. If you encounter a The unit will cycle on for 10 minutes then off for 40 dirty thermistor connection, you should replace the minutes. thermistor and the thermistor harness. 3000 Series Self Preservation Mode: Thermistor error information can be found in the Control Cycle times determined by zone - see chart. The error will Operations - Service section. be displayed on the main display, “Self Test” and logged in “All Errors.” This unit has five thermistors. Self Preservation Mode Data Table - 3000 Series Thermistor one (Zone): Located along the right hand side wall in the top/left compartment. It is used to maintain the operating temperature within that zone. Thermistor two (Evaporator): Located on the evaporator in the top/left compartment. It is used for defrost. Mode ON OFF Beverage/Drinks 10 45 Market/Fresh 10 45 Root 5 90 Pantry 10 45 Deli 10 45 White Wine 5 60 Red Wine 5 60 Sparkling Wine 10 60 Polar 55 5 Thermistor 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Evaporator Thermistors If an evaporator thermistor fails the unit will rely on a preset defrost timer during defrost cycles. The unit will otherwise operate normally. Refer to defrost section. Ambient Thermistor If the thermistor fails the unit will operate normally. Thermistor Resistance Data Temp (F) Temp (C) Nominal Resistance (OHMS)* -40 -40 169157 -31 -35 121795 -22 -30 88766 -13 -25 65333 -4 -20 48614 5 -15 36503 14 -10 27681 23 -5 21166 32 0 16330 41 5 12696 50 10 9951 59 15 7855 68 20 6246 77 25 5000 86 30 4029 95 35 3266 104 40 2665 113 45 2186 122 50 1803 131 55 1495 140 60 1247 149 65 1044 158 70 879 167 75 743 176 80 631 * (+/-5%) Thermistor 2 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Defrost The models below have automatic or frost free design and do not require manual defrosting under normal conditions. Defrost Settings Base Model Variant(s) Compressor Run Time Between Defrost (Hours) Duration in Minutes (Maximum) Stop Temperature °F (°C) 1224 RF 12 45 15 (-9) 1215/1224/2218/2245/ 2224/2260 WC, ZWC 12 45 45 (7) 1215/1224/2218/2245/ 2224/2260 R, RSOD, RDC, BEV, DC, DWR, RGL 12 45 42 (6) CO29 F 12 18 n/a CO1224 F 12 18 45 (7) 1224FZR Freezer Mode 6 45 42(6) 1224FZR Refrigerator Mode 12 45 42(6) Duration in Minutes (Maximum) Stop Temperature °F (°C) The defrost settings for 3000 series models are determined by zone. Defrost Settings by Zone (3000 Series) Zones Compressor Run Time Between Defrost (Hours) Duration in Minutes (Minimum) Beverage/Drinks 12 5 60 42 (6) Market/Fresh 12 5 60 42 (6) Root/Root Cellar 12 5 60 45 (7) Pantry 12 5 60 42 (6) White Wine 12 5 60 45 (7) Red Wine 12 5 60 45 (7) Sparkling Wine 12 5 60 45 (7) Polar 6 5 20 42 (6) Deli 12 5 60 42 (6) Defrost 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Remove Fan and Cover CONVECTION COOLING This unit is equipped with an advanced convection cooling 3. Disconnect power to the unit. 4. Remove rear center cover from unit. system. Convection cooling stabilizes cabinet temperature, cools product faster and increases energy efficiency. Upper Back Panel Evaporator Fan The evaporator fan is responsible for circulating warm air from the refrigeration zone, past the evaporator and back into the refrigerated zone. The evaporator fan is factory set to have a 1 minute delay at the beginning of a cooling cycle. This delay gives the evaporator time to cool properly before warm air is passed over it. The fan will continue to run for an additional 2 5. Disconnect fan electrical connection to the fan which must be changed. minutes at the end of a cooling cycle. Fan delay times can be modified through the service menu. Evaporator fan operation is also determined by door switch state. If the door switch circuit opens, the fan will stop. When the door switch circuit is closed the fan will either continue running with the cooling cycle, or if not Fan Electrical Connection (Right Zone) Fan Electrical Connection (Left Zone) currently cooling, the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves. 6. Remove insulating foam from refrigerant line passNote: If the unit is set to sabbath mode, the evaporator fan will no longer respond to the state of the door switch. In order to operate efficiently, the evaporator fan blade and vents should be unobstructed and free of any dust buildup. Evaporator Fan Replacement Should an evaporator fan need to be replaced follow the steps below. through hole as needed to gain clearance to pass fan plug through. 7. Remove internal bins and bin holders, wine racks or shelf supports as dictated by unit, on the side that fan motor needs to be changed in. 8. If the unit has bins or wine racks, remove the rear mounting screw only from the slide assembly on each side. This will allow the slide to pivot downward from the front mounting screw allowing ample room to 1. Remove any product from the unit. 2. Uninstall unit. remove the fan cover. 9. Remove thermistor cover. From the zone with the defective fan. Remove Fan and Cover 1 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 10.Remove two evaporator cover screws from top of 15.Installation is the reverse of removal. evaporator cover to be removed. 16.Care must be taken to assure that the bottom of the evaporator cover gets reinstalled behind the front edge of the drain trough. 17.Use sealant gum to seal any holes in the rear of the unit before replacing the rear cover. Evaporator Cover Screws Evaporator Cover Screws 18.Reinstall the unit taking care to level, center and secure as you found it. 11.Grasp evaporator fan cover and gently pull plate away from the rear of the unit. 12.While pulling the evaporator cover clear of the unit, it may be necessary to use your free hand to manipulate the fan plug end through the pass-through hole. 13.Remove the 4 screws mounting the fan shroud to the evaporator plate. Air Flow 14.Remove and replace fan. Take special care to properly route fan wire. NOTICE Fan must be oriented to pull air in through lower evaporator cover vents and push air out at fan mounting location. Remove Fan and Cover 2
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