ApeosPort-VI C7771/C6671/C5571/C4471/C3371/C2271

ApeosPort-VI C7771
ApeosPort-VI C6671
ApeosPort-VI C5571
ApeosPort-VI C4471
ApeosPort-VI C3371
ApeosPort-VI C2271
Quick Reference
for English-Speaking Users
DocuCentre-VI C7771
DocuCentre-VI C6671
DocuCentre-VI C5571
DocuCentre-VI C4471
DocuCentre-VI C3371
DocuCentre-VI C2271
All product/brand names are trademarks or registered trademarks of the respective holders.
In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.
As the copying machine contains a feature designed to prevent forging of certain documents,
there may be rare instances where copies or scanned images do not achieve the desired results.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard
disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by
such data loss.
Important
1. This manual is protected under copyright laws, and cannot be copied or modified, in whole or
part, without a written consent of the copyright owner. However, you may copy this manual for
the purpose of operating this machine.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.
5. This product has been designed and manufactured for use in Japan only, and may not operate
normally in other country due to different electrical specifications or other environmental
conditions. Each country has its own safety regulations for radio waves, materials, and other
elements. If this product or its consumables are brought into another country, it may violate
local regulations and the carrier may be penalized.
Xerox, Xerox and Design, Fuji Xerox and Design, as well as CentreWare are registered trademarks or
trademarks of Xerox Corporation in Japan and/or other countries.
SmartWelcomEyes and DocuWorks are registered trademarks or trademarks of Fuji Xerox Co., Ltd.
Table of Contents
Table of Contents
1
Before Using the Machine..................................................................................................................... 7
Preface ......................................................................................................................................................................8
Using This Guide ...................................................................................................................................................9
Prerequisite Knowledge................................................................................................................................9
Organization.....................................................................................................................................................9
Conventions ......................................................................................................................................................... 10
Safety Notes ........................................................................................................................................................ 12
Electrical Safety............................................................................................................................................ 13
Machine Installation.................................................................................................................................. 15
Operational Safety...................................................................................................................................... 19
Consumable................................................................................................................................................... 22
Location of Warning and Caution Labels.......................................................................................... 23
Regulation............................................................................................................................................................. 24
Radio Frequency Emissions (Class B)................................................................................................... 24
Radio Interference...................................................................................................................................... 25
Harmonics Current Emissions ................................................................................................................. 25
Radio Act......................................................................................................................................................... 26
Safety Data Sheet (SDS) - an index for characteristics and handling of the specific chemical
substances defined ........................................................................................................................................... 27
Environment......................................................................................................................................................... 31
Illegal Copies and Printouts........................................................................................................................... 32
2
Product Overview....................................................................................................................................35
Machine Components...................................................................................................................................... 36
Control Panel ....................................................................................................................................................... 47
Large Size Color UI...................................................................................................................................... 50
Power On/Off....................................................................................................................................................... 52
Switching the Main Power On ................................................................................................................ 52
Switching the Power On............................................................................................................................ 53
Switching the Power Off........................................................................................................................... 54
Switching the Main Power Off ............................................................................................................... 54
Power Saver Modes.......................................................................................................................................... 56
Smart WelcomEyes..................................................................................................................................... 57
Changing the Interval for Entering Power Saver Mode............................................................... 57
Adjusting Screen Brightness.......................................................................................................................... 59
3
Basic Operation.......................................................................................................................................61
Copying Procedure ............................................................................................................................................ 62
Step 1 Loading Documents ..................................................................................................................... 62
Step 2 Selecting Features......................................................................................................................... 64
Step 3 Entering a Quantity...................................................................................................................... 65
3
Table of Contents
Step 4 Starting the Copy Job.................................................................................................................. 65
Step 5 Confirming the Copy Job in Job Status................................................................................ 66
Stopping the Copy Job.............................................................................................................................. 66
Fax/Internet Fax Procedure .......................................................................................................................... 68
Step 1 Loading Documents..................................................................................................................... 68
Step 2 Selecting Features ........................................................................................................................ 68
Step 3 Specifying the Destination........................................................................................................ 69
Step 4 Starting the Fax/Internet Fax Job.......................................................................................... 69
Step 5 Confirming the Fax/Internet Fax Job in the Job Status................................................ 70
Stopping the Fax/Internet Fax Job...................................................................................................... 70
Print Procedure ................................................................................................................................................... 71
Scanning Procedure.......................................................................................................................................... 72
Step 1 Loading the Documents............................................................................................................. 72
Step 2 Selecting the Features ................................................................................................................ 72
Step 3 Starting the Scan Job .................................................................................................................. 74
Step 4 Confirming the Scan Job in the Job Status ........................................................................ 74
Step 5 Saving the Scanned Data .......................................................................................................... 75
Stopping the Scan Job .............................................................................................................................. 76
Other Scanning Features................................................................................................................................ 77
Creating Folders ................................................................................................................................................. 79
Changing the Default Settings .................................................................................................................... 80
4
Paper and Other Media........................................................................................................................ 81
Usable Paper ....................................................................................................................................................... 82
Weights of Usable Paper.......................................................................................................................... 82
Supported Paper Types............................................................................................................................. 82
Unusable Paper............................................................................................................................................ 83
Loading Paper ..................................................................................................................................................... 84
Loading Paper in Trays 1 to 4 ................................................................................................................ 84
Loading Paper in Tray 3 (When Tandem Tray Module is Installed) ...................................... 85
Loading Paper in Tray 4 (When Tandem Tray Module is Installed) ...................................... 86
Loading Paper in Tray 5 (Bypass Tray)............................................................................................... 87
Loading Paper in Tray 6 (HCF B1) (Optional).................................................................................. 88
Changing Paper Settings.......................................................................................................................... 89
5
Maintenance............................................................................................................................................ 91
Replacing the Toner Cartridge ..................................................................................................................... 92
Replacing the Staple Cartridge .................................................................................................................... 94
Replacing Staple Cartridge (for Finisher A2).................................................................................... 94
Replacing Staple Cartridge (for Finisher B1).................................................................................... 95
Replacing Staple Cartridge
(for C3 Finisher or C3 Finisher with Booklet Maker)...................................................................... 97
Replacing Booklet Staple Cartridge (for Booklet Maker Unit for Finisher B1) ................... 99
Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker) ........................100
Emptying the Punch Waste Container....................................................................................................103
4
Table of Contents
Emptying the Hole Punch Waste Container (for Finisher B1) ................................................ 103
Emptying the Hole Punch Waste Container
(for C3 Finisher or C3 Finisher with Booklet Maker)................................................................... 104
Executing Calibration.................................................................................................................................... 106
6
Troubleshooting................................................................................................................................... 107
Fault Clearance Procedure .......................................................................................................................... 108
Paper Jams ........................................................................................................................................................ 109
Paper Jams in Side Tray......................................................................................................................... 110
Paper Jams in Top Left Cover A.......................................................................................................... 110
Paper Jams in Bottom Left Cover B .................................................................................................. 113
Paper Jams in Trays 1 to 4.................................................................................................................... 114
Paper Jams in Tray 3 (When Tandem Tray Module is Installed).......................................... 114
Paper Jams in Tray 4 (When Tandem Tray Module is Installed).......................................... 115
Paper Jams in Tray 5 (Bypass Tray).................................................................................................. 116
Paper Jams in Tray 6 (HCF B1) ........................................................................................................... 116
Paper Jams in Finisher A2 ..................................................................................................................... 118
Paper Jams in Finisher B1 ..................................................................................................................... 120
Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker .................................................. 121
Paper Jams in the Folder Unit CD1 ................................................................................................... 128
Document Jams............................................................................................................................................... 132
Duplex Automatic Document Feeder B1-PC (Optional) ........................................................... 132
Duplex Automatic Document Feeder C1-PC ................................................................................. 133
Image Quality Trouble ................................................................................................................................. 136
Stapler Faults.................................................................................................................................................... 142
Staple Jams in Staple Cartridge (for Finisher A2) ....................................................................... 143
Staple Jams in Staple Cartridge (for Finisher B1) ....................................................................... 144
Staple Jams in Staple Cartridge
(for C3 Finisher and C3 Finisher with Booklet Maker) ............................................................... 146
Booklet Staple Jams in Booklet Staple Cartridge
(for C3 Finisher with Booklet Maker)................................................................................................ 147
Index ................................................................................................................................................................ 151
5
Table of Contents
6
1 Before Using the Machine
This chapter contains descriptions about how to use this document, as well as
cautions on using the product safely and legally.

Preface ................................................................................................................................................. 8

Using This Guide .............................................................................................................................. 9

Conventions .................................................................................................................................... 10

Safety Notes................................................................................................................................... 12

Regulation ....................................................................................................................................... 24

Environment ................................................................................................................................... 31

Illegal Copies and Printouts ..................................................................................................... 32
1 Before Using the Machine
Preface
Thank you for choosing the ApeosPort-VI C7771/C6671/C5571/C4471/C3371/C2271 or the
Before Using the Machine
DocuCentre-VI C7771/C6671/C5571/C4471/C3371/C2271.
The contents of this manual provide all the necessary operating procedures, maintenance
information and precautions for new users. Please read this manual carefully before using to
obtain excellent performance of your machine.
After reading, do keep this manual handy for quick reference should you encounter
difficulties with the machine.
Since the machine is equipped with anti-counterfeit features, in some rare cases, certain
kinds of documents may be unable to copy.
1
Fuji Xerox shares the global concern about environmental conservation and has integrated that
concern in its business activities from research and development to disposal. We have
implemented a number of programs to lessen the burden on the environment through totally
eliminating ozone-depleting chlorofluorocarbons from our manufacturing facilities.
We are committed to leadership in the conservation of resources by reusing and recycling postconsumer waste material such as papers, consumables like cartridges and parts from copiers and
printers of our customers.
8
Using This Guide
Using This Guide
This section describes the organization of this guide.
Prerequisite Knowledge
This guide assumes that the user has basic knowledge of the operating system of the
personal computer in use, networking environments, and how to operate a personal
computer itself.
Before Using the Machine
This guide is produced for users who operate the ApeosPort-VI C7771/C6671/C5571/C4471/
C3371/C2271 or the DocuCentre-VI C7771/C6671/C5571/C4471/C3371/C2271 on a regular
basis. When reading this guide, refer to the chapter most relevant to the operation you are
performing.
1
For details on the operating system in use, basic knowledge of networking environments,
and how to operate a personal computer, refer to the documentation provided with the
operating system, network system, and the personal computer, respectively.
Organization
This guide consists of the following chapters.
 Chapter 1 Before Using the Machine
Explains how to use this guide, safety information, and legal notices.
 Chapter 2 Product Overview
Describes basic information such as identifying the major components, how to switch the
machine on and off, how to use the touch screen, and how to set the power saver feature.
 Chapter 3 Basic Operation
Contains information about loading paper and other types of media into the machine, using
the copy/print/scan/fax features, and changing the default settings.
 Chapter 4 Paper and Other Media
Describes the types of paper that can be used on the machine, precautions when handling
paper, and how to load paper in trays.
 Chapter 5 Maintenance
Explains how to replace consumables.
 Chapter 6 Troubleshooting
Explains how to troubleshoot machine problems.
9
1 Before Using the Machine
Conventions
Before Using the Machine
This section describes the conventions used throughout this guide. In this guide, you will find
that some terms are used interchangeably:

Paper is synonymous with media.

Document is synonymous with original.

ApeosPort-VI C7771/C6671/C5571/C4471/C3371/C2271 or the DocuCentre-VI C7771/C6671/
C5571/C4471/C3371/C2271 is synonymous with the machine.
Orientation
Orientation is used to mean the direction of images on the page. When the image is upright,
the paper (or other media) can be either long edge feed or short edge feed.
1
 Long Edge Feed (LEF)
When loading documents long edge feed into the document feeder, load with one of the
long edges facing into the document feeder. The short edges appear at the top and bottom
of the paper, facing the front and back of the document feeder. When loading paper long
edge feed into a paper tray, place the paper with one of the long edges on the left-hand side
and one of the short edges toward the front of the tray.
 Short Edge Feed (SEF)
When loading documents short edge feed into the document feeder, load with one of the
short edges facing into the document feeder. The long edges appear on the top and bottom
of the paper, facing the front and back of the document feeder. When loading paper short
edge feed into a paper tray, place the paper with one of the short edges on the left-hand
side and one of the long edges toward the front of the tray.
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction
Text in [Square Brackets]
Indicate that these are the names of the screens, tabs, buttons, features and option
categories on the screen. They are also used when referring to file and folder names on a
computer.
For example:

Select [Original Type] on the [Image Quality] screen.

Select [Save].
Text in <Angle Brackets>
Indicate that these are the names of the hard buttons, numeric or symbol buttons, lights on
the control panel or symbols on the power switch label.
For example:
10

Press the <Machine Status> button to display the [Machine Status] screen.

Press the <C (Clear)> button on the control panel to clear the suspended job.
Conventions
Thin Typeface
The thin typeface is used to indicate references to other sections and chapters.
For example:
For information on cleaning the document glass, refer to "Maintenance" (P.100).
Before Using the Machine
Important
Important is statement that provide important information.
For example:
Important • Do not switch off the main power immediately after switching on the main power.
Note
Note is statement that provide additional information.
For example:
Note
1
• This feature is not available for some models.
11
1 Before Using the Machine
Safety Notes
Before using this product, read "Safety Notes"carefully for safety use.
Before Using the Machine
This product and recommended supplies have been tested and found to comply with
strict safety requirements including safety agency approvals and compliance with
environmental standards. Follow the following instructions for safety use.
WARNING
Any unauthorized alteration including an addition of new functions or connection
to external devices may not be covered by the product warranty. Contact Fuji
Xerox Customer Support Center for more information.
Follow all warning instructions marked on or supplied with this product.
1
Used for item that if not followed strictly, can lead death
or severe or fatal injuries and the possibility to do it is
comparatively high.
Used for items that if not followed strictly, can lead to
severe or fatal injuries.
Used for items that if not followed strictly, can cause
injuries to user or damages to machine.
: A symbol for items to pay attention to when handling machine. Follow
instructions carefully to use machine safely.
Caution
Flammable
Explodable
Electric
shock
Heated
surface
Moving
object
Pinched
fingers
: A symbol for prohibited items. Follow instructions carefully to avoid
any dangerous acts.
Prohibited
No fire
Do not
touch
Do not use
in
bathroom
Do not tear
down
Keep away
from wet
Never touch
with wet hand
: A symbol for items that must be performed. Follow instructions
carefully to carry out these essential tasks.
Instructions
12
Unplug
Ground/
Earth
Safety Notes
Electrical Safety
- Ground terminal on a wall outlet
- Copper blade nailed deeper than 850 mm into the earth.
- Ground terminal which had Type D grounding construction
Be sure to connect the ground wire first before plugging in. Conversely,
unplug first when disconnecting the ground wire.
Check a wall outlet and its grounding for the product. If no grounding is
available, contact Fuji Xerox Customer Support Center.
Before Using the Machine
To prevent electric shock and a fire accident due to electric leakage, always
connect the ground wire first to either of the followings. The ground wire is
green and comes out with the power cord from the rear panel of the product.
1
Never connect the ground wire to the followings:
- Gas supply tube (which may cause an ignition or explosion.)
- Grounding for telephone line or a lightning arrester. (If a lightning strikes,
large current may go through.)
- Water supply tube or faucet. (If any plastic is used in a tube or faucet, it does
not work as a grounding.)
Insufficient ground connection may cause an electric shock.
To prevent electric shock and a fire accident due to electric leakage, provide
Type D or better grounding construction to this product.
Plug the power cord directly into a grounded electrical outlet. To prevent
overheat and a fire accident, do not use an extension cord, a multi-plug
adaptor or a multiple connector. Consult Fuji Xerox Customer Support Center
to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity
than the rated ampere and voltage of this product. See the data plate on the
rear panel of this product for its rated ampere and voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Do not put an object on the power cord.
Always keep the plug connection free of dust. The dusty and damp
environment may bring about minute electric current in a connector. It may
generate heat and eventually cause a fire accident.
To avoid the risk of electric shock and a fire accident, only use the power cord
supplied with this product or the ones designated by Fuji Xerox.
The power cord is exclusive use for this product. Do not use it for any other
product.
Do not damage or alter the power cord. Damage and alteration may
generate heat and eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact Fuji
Xerox Customer Support Center for its replacement. Do not use a damaged or
uninsulated cord to avoid the risk of electric shock and a fire accident.
13
1 Before Using the Machine
(ApeosPort-VI C7771/C6671, DocuCentre-VI C7771/C6671 only)
This product uses 2 power cords. Plug off all the power cords to completely
stop power supply to this product.
Before Using the Machine
(ApeosPort-VI C7771/C6671, DocuCentre-VI C7771/C6671 only)
Power capacity of this product is 13A and 7A per power cord. Connect each
power cord to the different power supply whose breaker of a switchboard is
independent each other.
Do not connect power cords to outlets leading to the same breaker of a
switchboard. Otherwise, a breaker may trip.
Confirm power capacity of a breaker before you connect peripheral devices to
an outlet. Connect peripheral devices to another outlet than that for a main
product.
1
Outlet
Breaker
Machine’s power cables
Additional device’s power cable
When cleaning this product, always switch off and unplug it. Access to a live
machine interior may cause electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and
unplugging a live connector may deform the plug and generate heat, and
eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage
the cord and cause electric shock or a fire accident.
Switch off and unplug the product when it (i.e., fax function) is not used over
weekends or long holidays.
Please note that it cannot receive fax message during switch-off.
Once a month, switch off this product and check if
- the power cord is plugged firmly into an electrical outlet;
- the plug is not excessively heated, rusted or bent;
- the plug and electrical outlet are free of dust; and
- the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product
first and contact Fuji Xerox Customer Support Center.
14
Safety Notes
Machine Installation
Never locate this product in the following places:
- Near radiators or any other heat sources
- Near volatile flammable materials such as curtains
- In the hot, humid, dusty or poorly ventilated environment
1
- In the place receiving direct sunlight
- Near cookers or humidifiers
Keep away the packing materials of machine from small children. The thin
film may cling to nose and mouth and prevent breathing.
Locate this product on a level and sturdy surface that can withstand its
weight. Otherwise, if tilted, the product may fall over and cause injuries.
Locate this product in a well-ventilated area. Do not obstruct ventilation
openings of the product. Poor ventilation may cause overheat and a fire
accident.
Keep the minimum clearance as follows for ventilation and an access to the
power plug. Unplug the product if an abnormal condition is noted.
With Document Cover
100
1178
1678
70
1129 *
100
Before Using the Machine
Do not locate this product where people might step on or trip over the power
cord. Friction or excessive pressure may generate heat and eventually cause
electric shock or a fire accident.
400
(Unit: mm)
1299
*: Clearing paper jams
15
1 Before Using the Machine
With Duplex Automatic Document Feeder B1-PC
100
Before Using the Machine
1178
1678
70
1129 *
1
100
400
(Unit: mm)
1299
*: Clearing paper jams
With Duplex Automatic Document Feeder C1-PC
100
1248
1748
70
1129 *
100
400
(Unit: mm)
1299
*: Clearing paper jams
With Finisher A2 (optional)
100
1178
1678
70
1328 *
1448
*: Clearing paper jams
16
50
400
(Unit: mm)
Safety Notes
With Finisher B1 (optional) and Side Tray
1178
1678
70
Before Using the Machine
100
1767 *
50
400
1
(Unit: mm)
1887
*: Clearing paper jams
With Duplex Automatic Document Feeder C1-PC, C3 Finisher with
Booklet Maker (optional) and Side Tray
100
1248
1748
400
70
1904 *
2054
80
(Unit: mm)
*: Clearing paper jams
With Duplex Automatic Document Feeder C1-PC, C3 Finisher with
Booklet Maker (optional), Folder Unit CD1 (optional), and Side Tray
100
1248
1748
400
70
2141 *
2291
80
(Unit: mm)
*: Clearing paper jams
17
1 Before Using the Machine
With Duplex Automatic Document Feeder C1-PC, C3 Finisher with Booklet Maker
(optional), Folder Unit CD1 (optional), HCF B1 (optional), and Side Tray
Before Using the Machine
100
1248
1748
400
25
80
2274 *
(Unit: mm)
1
2379
*: Clearing paper jams
Do not incline the product at more than 10 degree angle. Otherwise, it may
fall over and cause injuries.
Front
10 °
Front
Back
Back
10 ° 10 °
Left
Right
Right
Left
10 °
Always lock the wheels of this product after installation. Otherwise, it may
fall over or slide and cause injuries.
To bundle wires and cables, always use the cable ties and spiral tubes that
Fuji Xerox supplies. Otherwise, it may cause some defects.
To keep this product in a good performance and condition, always use it in
the following environment:
- Temperature: 10 - 32°C
- Humidity: 15 - 85%
When the product is left in a chilly room and the room is rapidly warmed up
by heater, dew condensation may form inside the product and cause a partial
deletion on printing.
18
Safety Notes
Operational Safety
This product features safety design not to allow operators access to hazard
areas. The hazard areas are isolated from operators by covers or protectors
which require a tool to remove. To prevent electric shock and injuries, never
remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug
the product promptly in the following conditions, then contact Fuji Xerox
Customer Support Center.
- The product emits smoke or its surface is unusually hot.
- The product emits unusual noise or odor.
- The power cord is cracked or worn down.
- A circuit breaker, fuse or any other safety device becomes activated.
- Any liquid is spilled into the product.
- The product is soaked in water.
- Any part of the product is damaged.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
- Liquid container such as vases or coffee cups
- Metal parts such as staples or clips
- Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may
cause electric shock or a fire accident.
Do not use conductive paper such as origami paper, carbonic paper or
conductively-coated paper. When paper jam occurs, it may cause short-circuit
and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive
to it. Other cleaning materials may result in poor performance of the product.
Never use aerosol cleaners to avoid catching fire and explosion.
If you need to pull out a tray to remove paper jam, contact Fuji Xerox
Customer Support Center. Do not pull out a tray, otherwise it may cause
injuries.
When you play the media (e.g., CD-ROM, DVD) supplied with the product,
always use said media-enabled device. Otherwise, large sound may damage
its speakers or your ears.
19
Before Using the Machine
The operator's product maintenance procedures are described in the
customer documentation supplied with this product. Do not carry out any
other maintenance procedures not described in the documentation.
1
1 Before Using the Machine
Keep electrical and mechanical safety interlocks active. Keep the safety
interlocks away from magnetic materials. Magnetic materials may
accidentally activate the product and cause injuries or electric shock.
Before Using the Machine
A ground fault interrupter is embedded in this product. If current leakage
occurs, the ground fault interrupter automatically cuts off power circuit to
prevent electric shock and a fire accident. The ground fault interrupter is
normally ON. Check once a month if the ground fault interrupter works
properly in accordance with the following procedures:
(1) Switch the power off.
1
(2) Make sure that the touch screen is blank and the <Power Saver> button
does not light up.
(3) Open the front cover.
(4) Press the main power switch to the
[ ] position to switch the main
power off.
(5) Press the <RESET> button to the
reset position. The button will be
depressed even after the pushing
force is released.
Note
• ApeosPort-VI C7771/C6671 and
DocuCentre-VI C7771/C6671 are equipped
with two <RESET> buttons.
20
<RESET>button
(ApeosPort-Ⅵ C7771/C6671,
DocuCentre-Ⅵ C7771/C6671
Only)
<RESET>button
Safety Notes
(6) Press the <TEST> button lightly
with a sharp edge such as a pen
tip. The depressed <RESET>
button will stick out again. This is
the end of the check procedure.
<TEST>button
(ApeosPort-Ⅵ C7771/C6671,
DocuCentre-Ⅵ C7771/C6671
Only)
<TEST>button
(7) Press the <RESET> button back to the depressed position.
If the circuit does not work properly, contact Fuji Xerox Customer Support
Center.
Do not attempt to remove a paper deeply jammed inside the product,
particularly a paper wrapped around the fusing unit or the heat roller.
Otherwise, it may cause injuries or burns. Switch off the product immediately
and contact Fuji Xerox Customer Support Center.
Never touch the paper output area of the finisher during operation. It may
cause injuries.
Be careful in removing jammed staples.
Waste staples may come out with output paper. Be careful not to get injured
by the staples.
Never touch safety interlocks. When a front cover is open, safety interlocks
become activated to stop the machinery. Do not apply pressure on safety
interlocks with a coin or screwdriver. Otherwise, the machinery may become
activated and cause injuries.
Ventilate well during extended operation or mass copying. It may affect the
office air environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
Do not staple punched holes of paper. Sharp points of a staple may cause
injuries.
Do not apply excessive force to hold thick document on the document glass.
It may break the glass and cause injuries.
To move this product to another location, contact Fuji Xerox Customer
Support Center.
When you use earphones, adjust the volume. Loud sound may cause hearing
loss.
21
Before Using the Machine
Note
• ApeosPort-VI C7771/C6671 and
DocuCentre-VI C7771/C6671 are equipped
with two <TEST> buttons.
1
1 Before Using the Machine
Consumable
Before Using the Machine
Store all consumables in accordance with the instructions given on its
package or container.
Never use a vacuum cleaner for spilled toner and residual toner in this
product, toner cartridge or toner bottle.
It may catch fire by electric sparks inside a vacuum cleaner and cause
explosion.
Use a broom or a wet cloth to wipe off the spills. If you spill a large volume
of toner, contact Fuji Xerox Customer Support Center.
1
Never throw a toner cartridge into an open flame. Remaining toner in the
cartridge may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact Fuji Xerox
Customer Support Center for its take-back.
Never throw a waste toner bottle into an open flame. Remaining toner in the
cartridge may catch fire and cause burn injuries or explosion.
If you have a used waste toner bottle no longer needed, contact Fuji Xerox
Customer Support Center for its take-back.
Keep drum cartridges and toner cartridges out of the reach of children. If a
child accidentally swallows toner, spit it out, rinse mouth with water, drink
water and consult a physician immediately.
When replacing drum cartridges and toner cartridges, be careful not to spill
the toner. In case of any toner spills, avoid contact with clothes, skin, eyes
and mouth as well as inhalation.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at
least 15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your
mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink water and
consult a physician immediately.
22
Safety Notes
Location of Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this
product.
Before Using the Machine
To avoid the risk of burn injuries and electric shock, never touch the area with
the "High Temperature" or "High Voltage" marks on.
1
23
1 Before Using the Machine
Regulation
Before Using the Machine
This product shall not be installed nor used in the specific locations such as
aircraft and hospitals where its use is prohibited. This product may cause
malfunction of electronic devices or medical electric devices.
For the use of this product in medical care facilities, follow their instructions.
The use of this product in the prohibited locations such as aircraft may be
subject to penalty.
In medical care facilities, keep the following instructions:
- Do not bring this product in operating rooms, Intensive Care Unit (ICU) nor
Coronary Care Unit (CCU).
1
- Do not use this product anywhere, even in a lobby, medical electrical
equipment is located.
- For other locations, follow the instructions by medical care facilities.
Keep the distance more than 12 cm between this product and cardiac
pacemakers or defibrillators.
Otherwise, radio interference may occur and cause malfunction of cardiac
pacemakers and defibrillators.
Consult medical electrical equipment manufacturers for the use of this
product in proximity to medical electrical equipment other than cardiac
pacemakers and defibrillators.
Radio interference may occur and cause malfunction of the medical electrical
equipment.
Radio Frequency Emissions (Class B)
This is a Class B product based on the standard of the VCCI Council. If this is
used near a radio or television receiver in a domestic environment, it may
cause radio interference. Install and use the equipment according to the
instruction manual.
VCCI-B
24
Regulation
Radio Interference
- Reorient or relocate the radio or television set.
- Increase the separation between this product and the receiver.
- Connect this product into an outlet on a circuit different from that to which
the receiver is connected.
- Reorient or relocate the receiving antenna. Consult the dealer or an
experienced radio/TV technician for help when the receiving antenna is
located outside.
Before Using the Machine
If this product does cause harmful interference to radio or television
reception, which can be determined by [turning this product off and on], the
user is encouraged to try to correct the interference by one or more of the
following measures:
1
- Change the antenna cable to a coaxial cable.
Harmonics Current Emissions
This product has been tested and found to comply with JIS C 61000-3-2: Limits for
Harmonics Current Emission.
25
1 Before Using the Machine
Radio Act
This product has a permit as a high frequency-based equipment from the Ministry of
Internal Affairs and Communications in accordance with the Radio Act.
Before Using the Machine
This product emits weak electromagnetic waves. If you have a medical
device implanted (e.g., a cardiac pacemaker) and get out of shape, keep away
from this product immediately and consult a physician.
This product has been certified with the construction design certification as
a radio station of the low power data communication system in accordance
with the Radio Law. A radio station license is not required when using this
product. This product is allowed to be used in Japan only.
1
The following attempts to this product may face punishment by the law
because this product has been certified with the construction design
certification:
- if dismantle or alter this product.
- if tear off a certification label on the back of this product.
This product uses the same frequency band as the following devices and radio
stations:
- Industrial, scientific or medical devices
- Radio stations for identifying mobile objects used in production lines.
[1] Premises radio stations (radio stations requiring licenses)
[2] Specific low power radio stations (radio stations not requiring licenses)
Do not use this product in the vicinity of the following devices and radio
stations:
- Industrial, scientific or medical devices such as pace makers
- Premises radio stations for identifying mobile objects used in production
lines (radio stations requiring licenses)
- Specific low power radio stations (radio stations not requiring licenses)
Since this product uses the same frequency band as the above devices and
radio stations, radio interference may occur and cause interruption or delay
in communication.
- If this product causes radio interference to premises radio stations for
identifying mobile objects, immediately change frequency or stop radio
emission and contact Fuji Xerox Customer Support Center.
- If this product causes any other radio interference trouble, contact Fuji
Xerox Customer Support Center.
26
Safety Data Sheet (SDS) - an index for characteristics and handling of the specific chemical substances defined
Safety Data Sheet (SDS) - an index for characteristics and handling
of the specific chemical substances defined
Before Using the Machine
As a manufacturer and/or dealer of the chemical substances specified by the Law
Concerning Reporting, etc. of Releases to the Environment of Specific Chemical
Substances and Promoting Improvements in Their Management (PRTR Law), Fuji
Xerox offers the information of characteristics and handling of the specific chemical
substances contained in our products and consumables as the SDS attached.
1
27
1 Before Using the Machine
Before Using the Machine
1
28
Safety Data Sheet (SDS) - an index for characteristics and handling of the specific chemical substances defined
Before Using the Machine
1
29
1 Before Using the Machine
Before Using the Machine
1
30
Environment
Environment
Emissions of dust, ozone, benzene, total volatile organic compounds(TVOC) and
styrene from this product have been tested and found to comply with the Eco Mark
criteria on chemical emission for Imaging Equipment Such As Copiers, Printers,
etc.. According to the test procedures defined by Blue Angel RAL UZ-171: 2012
Appendix S-M, using the toner type ApeosPort-VI C7771/C6671/C5571/C4471/
C3371/C2271, DocuCentre-VI C7771/C6671/C5571/C4471/C3371/C2271 that is
recommended for this product.

Fuji Xerox will store the spare parts necessary to maintain the function of this
product for 7 years after the production termination of this product.

For environmental protection and efficient use of resources, Fuji Xerox reuses
returned toner cartridges and drum cartridges to make recycle parts, recycle
materials or energy recovery.
Before Using the Machine

1

Proper disposal is required for toner cartridges and drum cartridges no longer
needed. Do not open toner cartridges and drum cartridges. Return them to Fuji
Xerox Customer Support Center.

It is recommended to place the product in a space separated by walls or partition
boards if the operating sound is unpleasant to the ear.
(It is known that sound exceeding 63dB in the declared A-weighted sound power
level LWAd may give unpleasantness to the ear. Please contact your local Fuji
Xerox representative if you would like to know the A-weighted sound power level
of this product.)
31
1 Before Using the Machine
Illegal Copies and Printouts
Before Using the Machine
Copying or printing certain documents may be illegal in your country. Penalties of fines or
imprisonment may be imposed on those found guilty. The following are examples of items
that may be illegal to copy or print in your country. See "Legal Requirements in Japan" below
for the requirements in Japan.
1

Currency

Banknotes and checks

Bank and government bonds and securities

Passports and identification cards

Copyright material or trademarks without the consent of the owner

Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In
case of doubt, contact your legal counsel.
Legal Requirements in Japan
1) Counterfeiting currencies and securities for the purpose of uttering shall be strictly
prohibited in Japan.
- In the case of the following items, not only counterfeiting but also reproducing any
items with a similar appearance shall be punishable.
Currencies, foreign currencies, national bonds, local bonds, postal money order, postage
stamps, revenue stamps, etc.
- In the case of the following items, counterfeiting shall be punishable.
Share certificates, corporate bonds, bank notes and checks, consignment sheets,
warehouse certificates, vouchers, gift certificates, train tickets, commuter tickets,
tokens, discount coupons, public lottery tickets, betting tickets, etc.
2) Forgery of documents and counterfeiting of seals for the purpose of uttering shall be
severely punished in Japan. The following cases shall be punishable:
- Forgery of official documents, such as certificates.
- Forgery of private documents relating to rights and duties, such as agreements.
- Forgery of private documents relating to the certification of a fact, such as letter of
recommendation, resume and letter of greeting.
- Counterfeiting of official seals
- Counterfeiting of private seals
3) Exploiting copyrighted works, including but not limited to books, newspapers,
magazines, brochures, paintings, plans, photography, images, movies, music and
computer programs shall NOT be permissible without obtaining the consent of the
copyright owner. In the following cases, the copyright owners may exercise their right of
demanding cessation and/or may claim compensation for damages. Also, the following
cases may be punishable.
(1) Reproduction
To make a copy of copyrighted works which have been fixed on paper by means of
copying machines; to make sound or visual recording from copyrighted works which have
been fixed in magnetic tapes; to input copyrighted works by means of reading device and
make use of the electronic data thereof (i.e. record the data on PC or other mediums,
output the data by printer); and to download copyrighted works, etc.
32
Illegal Copies and Printouts
(2) Modification
To distort, mutilate or modify copyrighted works which have been fixed in paper or fixed
as electronic information, etc.
(3) Transmission
HOWEVER, THE FOLLOWING SHALL BE PERMISSIBLE UNDER THE COPYRIGHT LAW OF
JAPAN. In the following cases, it is NOT necessary for a user to obtain the consent of the
copyright owner:
- Reproduction of copyrighted works for the purpose of the user's personal use, family
use or other similar uses within a limited domain.
- The duplicate in the library aiming at offer to public use, such as a national library, a
private library, a school attached institution, a public museum, various public data
centers, and a research organization aimed at obtaining public benefit, etc.
- Making quotations from copyrighted works, provided that their making is compatible
with fair practice and their extent does not exceed that justified by purposes such as
news reporting, criticism or research.
- Reproduction of informatory, investigatory or statistical data and reports which have
been prepared by the State or local governments for the press or other periodicals,
provided that the reproduction thereof is not expressly prohibited.
- Publishing to a school textbook. However, the compensation to the copyright owner is
required.
- The duplicate in a school and other educational facilities. However, in the light of a kind,
a use, number of copies, and a mode, it restricts within limits which do not injure the
copyright owner's profits unfairly.
- The duplicate as a test question. However, the compensation to the copyright owner is
required.
Notice: This list is NOT inclusive and no liability is assumed for its completeness or accuracy.
In case of doubt, please contact your legal counsel.
33
Before Using the Machine
To publicly transmit copyrighted works, including those that have been fixed as electronic
information, by means of telecommunication networks such as Internet, facsimile and
email; and to upload copyrighted works to interactive transmission communications
server already connected with telecommunication networks for use by the public, etc.
1
1 Before Using the Machine
Before Using the Machine
1
34
2 Product Overview
This chapter describes basic operation about the machine, such as the names of
each component, switching on and off of the machine, and power saver settings.

Machine Components................................................................................................................. 36

Control Panel.................................................................................................................................. 47

Power On/Off.................................................................................................................................. 52

Power Saver Modes...................................................................................................................... 56

Adjusting Screen Brightness..................................................................................................... 59
2 Product Overview
Machine Components
This section describes the main components and their functions of the machine.
 2 Tray Module Model and HCF B1 (optional)
1
Product Overview
16
2
15
14
2
3
4
5
6
13
12
7
8
11
10
9
No.
Component
Function
1
Document cover
Holds a document in place.
2
Document glass
Load a document here.
3
Push-button power switch
Switches the power of the machine on and off.
Refer to "Power On/Off" (P.52).
4
Control panel
Consists of operation buttons, LED indicators, and the touch screen.
Refer to "Control Panel" (P.47).
5
Exit 2 Tray (optional)
Outputs are delivered here by separating the center tray into two levels.
6
Lower Center tray (output
tray)
Copies and prints are delivered here, facing down.
7
Front cover
Open this cover to replace the consumables.
8
Tray 1, 2, 3, 4
Load paper here.
9
Locking casters
Lock these casters after moving the machine to its installation site.
10
Tray 6 (HCF B1) (optional)
Load paper here.
11
Tray 6 top cover
Open this cover to clear paper jams after moving Tray 6 to the left.
12
Tray 5 (bypass tray)
Used for loading non-standard paper, such as thick-stock paper and other
special media, that cannot be loaded in Trays 1 to 4 and 6.
36
Machine Components
No.
Component
Function
Smart WelcomEyes (SWE)
pyroelectric sensor
The SWE pyroelectric sensor works consistently, and when it detects human
presence in the detectable area, the SWE reflection sensor starts working.
14
Smart WelcomEyes (SWE)
reflection sensor
When the SWE pyroelectric sensor detects human presence, the SWE
reflection sensor starts working, and when it also detects human presence,
the machine exits the Power Saver mode.
While the SWE reflection sensor detects human presence, the machine will
neither reset the settings automatically nor enter the Power Saver mode.
15
Smart WelcomEyes (SWE)
Access Lamp
The Access Lamp lights up while the SWE reflection sensor detects human
presence.
16
Side tray (optional)
Copies and prints are delivered here, facing up.
Product Overview
13
 Tandem Tray Module Model
2
1
2
No.
Component
Function
1
Tray 4
Load paper here.
2
Tray 3
Load paper here.
37
2 Product Overview
 Left side and rear views of the machine
10
6
Product Overview
9
8
7
1
5
This view varies depending on
the model you use.
2
4
2
3
No.
Component
Function
1
Upper left cover
Open this cover by pressing the release lever to clear paper jams.
2
Bottom left cover
Open this cover to clear paper jams. When Tray 6 is installed, open this cover
after moving Tray 6 to the left.
3
Adjusting foot
Prevents the machine from toppling over. Move the machine to its
installation site and then rotate this adjuster in clockwise direction until it
touches a floor.
4
Automatically switches the machine off when a current leakage is detected.
RESET button
(ApeosPort-VI C7771/C6671,
DocuCentre-VI C7771/
C6671 only)
5
RESET button
Automatically switches the machine off when a current leakage is detected.
6
Rear right cover
Make sure that this cover is attached. Open this cover when connecting an
interface cable.
7
Ethernet interface connector
Connects to a network cable.
8
USB 3.0 interface connector
(optional)
Connects to the cable of the Memory Card Reader or a USB memory device.
9
USB 2.0 interface connector
Connects to the cable of the Memory Card Reader or a USB memory device.
10
Secondary Ethernet
connector (optional)
Connects to a network cable. Can be used as Gigabit Ethernet interface
connector.
38
Machine Components
 Inside
6
1
2
7
Product Overview
3
4
5
2
No.
Component
Function
1
Handle
Unlock this handle when replacing a drum cartridge.
2
Toner cartridges
Contains Black (K), Cyan (C), Magenta (M), and Yellow (Y) toner (image
forming powder).
3
Main power switch
Switches the main power on/off of the machine. Always follow the
instructions by the system administrator.
Important • Always switch the power off before switching the main power off. Refer
to "Power On/Off" (P.52).
4
Waste toner container (R5)
Collects waste toner.
5
Conveyance box
Remove this box when replacing a drum cartridge or cleaning the interior of
the machine.
6
Drum cartridges
(R1, R2, R3, R4)
Contains photoconductors R1, R2, R3, and R4.
7
Fusing unit (R8)
Fuses toner on paper. Do not touch this unit as it is extremely hot.
39
2 Product Overview
 Duplex Automatic Document Feeder B1-PC
3
4
5
2
6
7
1
Product Overview
8
2
9
No.
Component
Function
1
Confirmation indicator
Lights up when a document is loaded correctly.
2
Lever
Turn this lever to clear paper jams.
3
Left cover
Open this cover to clear paper jams.
4
Document guides
Use these guides to align the edges of documents.
5
Document feeder tray
Load documents here.
6
Document stopper
Prevents outputs from falling off.
7
Document output tray
Scanned documents are delivered here.
8
Side 2 constant velocity
transport glass
Scans Side 2 of the loaded document.
9
Side 1 constant velocity
transport glass
Scans Side 1 of the loaded document.
Note
40
• In this guide, "document feeder" means both the Duplex Automatic Document Feeder B1-PC
(optional for some models) and the Duplex Automatic Document Feeder C1-PC unless expressly
restricted to one of them.
Machine Components
 Duplex Automatic Document Feeder C1-PC
3
4
5
2
1
6
Product Overview
7
8
2
9
No.
Component
Function
1
Confirmation indicator
Lights up when a document is loaded correctly.
2
Left cover
Open this cover to clear paper jams.
3
Top Cover
Open this cover to clear paper jams.
4
Document guides
Use these guides to align the edges of documents.
5
Document feeder tray
Load documents here.
6
Document stopper
Prevents outputs from falling off.
7
Document output tray
Scanned documents are delivered here.
8
Side 2 constant velocity
transport glass
Scans Side 2 of the loaded document.
9
Side 1 constant velocity
transport glass
Scans Side 1 of the loaded document.
Note
• In this guide, "document feeder" means both the Duplex Automatic Document Feeder B1-PC
(optional for some models) and the Duplex Automatic Document Feeder C1-PC unless expressly
restricted to one of them.
41
2 Product Overview
 Telephone line connectors
4
Product Overview
3
2
1
2
No.
Name marked on
the cover of the
machine
Name displayed on
the touch screen
-
Function
1
TEL
2
LINE 1
Line 1
Use this jack to connect to a public telephone network
(or internal extension).
3
LINE 2
Line 2
Use this jack to connect to a public telephone network
(or internal extension). ISDN is not supported.
4
LINE 3
Line 3
Use this jack to connect to a public telephone network
(or internal extension). ISDN is not supported.
Note
Use this jack when the handset (optional) is used.
You can also connect a telephone to this jack, if
required.
Do not connect any device (fax system) other than a
telephone.
• The fax service is not available for some models. An optional package is required. For more
information, contact our Customer Support Center.
• LINE 2 (Line 2) and LINE 3 (Line 3) are optional.
• When you talk into the external telephone receiver connected to TEL, only the line connected to LINE
1 is available. (LINE 2 and LINE 3 are not available.)
42
Machine Components
 Finisher A2 (optional)
1
2
6
5
3
Product Overview
4
2
No.
Component
Function
1
Center tray
Copies or prints are delivered here.
2
Extension tray
Prevents outputs from falling off.
Important • Extend the extension tray for landscape outputs.
3
Finisher A2
Staples copies or prints.
4
Staple cartridge
Contains staples. Remove this cartridge when replacing or adding stables, or
clearing staple jams.
5
Front cover
Open this cover when replacing staples or clearing staple jams.
6
Top cover
Open this cover to clear paper jams.
Note
• The Finisher A2 is optional. The common features of the Finisher A2, Finisher B1, and C3 Finisher
described in this guide are referred to as the "finisher".
43
2 Product Overview
 Finisher B1 (optional)
1
2
3
Product Overview
4
5
6
7
8
14
13
12
2
9
11
10
No.
Component
Function
1
Tray attachment
Install this attachment when delivering A4
tray without stapling.
2
Booklet unit (optional)
Staples creased outputs.
3
Booklet unit side cover
Open this cover when replacing the booklet staple cartridge.
4
Booklet staple cartridge
Contains staples. Remove this cartridge when replacing or adding staples, or
clearing staple jams.
5
Top cover
Open this cover to clear paper jams.
6
Finisher tray
Stapled or creased outputs are delivered here.
7
Creaser unit
Creases outputs in half.
8
Staple cartridge
Contains staples.
9
Front cover
Open this cover when clearing paper jams or replacing staples.
10
Finisher B1
Staples copies or prints.
11
Front transport cover
Open this cover when discarding punch scraps.
Note
or B5
paper to the finisher
• Open the front cover of the machine before opening the cover.
12
Hole-punch waste container
Collects scraps from the puncher.
13
Hole-punches outputs.
US 2/3 Hole Punch Kit
(optional)
Note
• The distance between the two holes made with the US 2/3 Hole Punch
2/4 Hole Punch Kit (optional)
Kit (US standard) is 70 mm, which is different from the 80 mm distance
made with the 2/4 Hole Punch Kit.
44
Machine Components
No.
Component
Function
14
Center tray (Top cover of the
finisher transport)
Copies and prints are delivered here when they are unable to be delivered to
the finisher tray. Pull the cover upward when clearing paper jams.
Note
Note
• Remove outputs delivered to the center tray constantly.
• The Finisher B1 is optional. The common features of the Finisher A2, Finisher B1, and C3 Finisher
described in this guide are referred to as the "finisher".
• The power cord connected to the Finisher B1 is a connecting cord dedicated to the machine. Do not
connect this cord to any other devices than the machine.
1
2
Product Overview
 C3 Finisher (optional), C3 Finisher with Booklet Maker (optional), and Folder Unit CD1
(optional)
2
3
4
5
6
7
12
No.
11 10 9
8
Component
Function
1
Tri-fold output tray button
(When the optional Folder
Unit CD1 is installed)
Press this button to open the tri-fold output tray.
2
Hole punch waste container
Collects punch scraps from the puncher. Remove this container when
discarding the scraps.
3
Output tray
Outputs are delivered here.
4
Finisher tray
Outputs are delivered here.
5
Staple cartridge
Staples are stored in this cartridge. Pull out this cartridge to replace staples
or clear staple jams.
6
Booklet tray
Bound booklets are delivered here.
7
Finisher front door
Open this door to clear paper or staple jams, replace staples, or discard
punch scraps.
8
Booklet unit
This unit is for folding outputs in half and stapling the folded outputs.
45
2 Product Overview
No.
Component
Function
Product Overview
9
Booklet staple cartridge
Two staple cartridges for booklet creation. Take out the cartridges when
clearing stapled jams, or when replacing them with new ones.
10
Tri-fold output tray
(When the optional Folder
Unit CD1 is installed)
Tri-folded outputs are delivered here.
11
Folder Unit cover
(When the optional Folder
Unit CD1 is installed)
Open this cover to clear paper jams.
12
Finisher transport center tray Copies and prints are delivered here when they are unable to be delivered to
the output tray or finisher tray. Pull the cover upward when clearing paper
(Top cover of the finisher
jams.
transport)
Note
Note
2
46
•Remove outputs delivered to the center tray constantly.
• The C3 Finisher and the C3 Finisher with Booklet Maker are optional. The common features of the
Finisher A2, Finisher B1, and C3 Finisher described in this guide are referred to as the "finisher".
Control Panel
Control Panel
The following describes the names and functions of components on the control panel.
1
2
3
4
5
2
3
4
5
6
7
8
9
0
#
C
25
24 23 22
21 20 19
18
7
8
9
10
11
Product Overview
1
6
171615 14 13 12
1
2
3
4
5
6
7
8
9
0
#
2
C
26
No.
Component
Function
1
<Services Home> button
Press this button to display the Services Home screen.
You can change the services displayed on the Services Home screen.
2
Touch screen
Displays messages required for operation, and buttons for various features.
You can directly touch the touch screen to instruct operations and set
features.
3
<Log In/Out> button
Lights up when a user is authenticated in the System Administration mode,
the Authentication mode, or the Accounting mode. Displays the User ID
entry screen for entering the System Administration mode, the
Authentication mode, or the Accounting mode. Press this button to exit
these modes.
4
<Job Status> button
Press this button to check or cancel the current job, to check or print stored
jobs, or to check completed jobs.
5
<Machine Status> button
Press this button to check the machine status and meters, to check the
status of consumables, and to print reports.
6
<Power Saver> button
When the machine is not used for a while, it enters the Power Saver mode to
reduce power consumption. When the Power Saver mode is active, the
<Power Saver> button lights up.
Press this button to enter or exit the Power Saver mode.
7
Push-button power switch
Switches the power of the machine on and off.
8
<Interrupt> button
Press this button to suspend a copy or print job in progress to have the
machine process another job. During the Interrupt mode, the <Interrupt>
button lights up. Pressing the <Interrupt> button again exits the Interrupt
mode and resumes the suspended job.
9
<Clear All> button
Returns the settings you made to the default values. The machine returns to
the same state as when it is powered on.
47
2 Product Overview
No.
Component
Function
10
<Stop> button
Press this button to pause the current job or communications.
11
<Start> button
Press this button to start scanning a document.
12
<Main Power> indicator
Lights up when the main power is switched on.
Note
Product Overview
2
• If the main power is not switched on, the machine will not be powered on
even when the power is switched on.
13
<Error> indicator
Blinks if a system error occurs.
This indicator lights up when a problem other than a system error occurs
with the machine, including paper jams and running out of paper or toner.
14
<Data> indicator
Blinks when the machine is sending or receiving data to or from a client.
This indicator lights up when data is stored in the machine's memory, when
received faxes are waiting to be printed, or when faxes are stored in a folder.
15
<Speed Dial> button
Press this button to specify a recipient with an address number when
sending a fax or e-mail.
16
<C (Clear)> button
Press this button to cancel a numerical value you have entered with the
numeric keypad.
17
<Dial Pause> button
Press this button to insert a pause into a destination number.
18
Numeric keypad
Use the numeric buttons on the keypad to enter the number of copies,
passcodes, and other numerical values.
19
<Custom Button 1> (Copy)
"Copy" is assigned to this button by default.
Press this button to display the [Copy] screen.
20
<Custom Button 2> (Fax)
"Fax" is assigned to this button by default.
Press this button to display the [Fax] screen.
Note
• The Fax Kit (optional) must be installed to use this button for Fax service.
21
<Custom Button 3> (Review)
"Review" is assigned to this button by default.
On the [Review] screen, you can check a list of the status of Copy, Fax, and
Scan services whose settings have been changed from the defaults. You can
also check the details of fax and e-mail recipients.
22
USB memory slot
Insert a USB 2.0 memory device directly here.
Important • A memory card reader cable or a USB memory device cable cannot be
directly connected to the machine. Use the USB Hub (optional) to
connect a memory card reader or a USB memory device cable.
Note
23
48
Paper clip tray
• This feature is not available for some models. An optional component is
required. For more information, contact our Customer Support Center.
Used for placing paper clips and staples.
Control Panel
Component
Function
24
One touch panels
(Only available for machines
with the Fax service)
Contains one touch buttons.
Turn over the panels to display buttons 1 - 70, M01, and M02.
There are two ways in which address numbers and stored programs are
assigned to the one touch buttons. Select either of the following:
 [Type 1]
The buttons 1 to 70 are used for address numbers and they correspond to
the registered address numbers 0001 to 0070, while the buttons M01 and
M02 are used for stored programs and they correspond to the registered
stored programs 1 and 2.
 [Type 2]
The buttons 1 to 60 are used for address numbers and they correspond to
the registered address numbers 0001 to 0060, while the buttons 61 to 70,
M01, and M02 are used for stored programs and they correspond to the
registered stored programs 1 to 12.
Note
• By default, [Type 1] is selected.
• This feature is not available for some models. An optional component is
required. For more information, contact our Customer Support Center.
25
One touch buttons
(Only available for machines
with the Fax service)
Allows you to specify a recipient with the simple press of a button. You can
use the buttons for the Fax, Internet Fax, Scan (E-mail), and Scan to PC jobs.
Turn over the panels to display buttons 1 - 70, M01, and M02.
There are two ways in which address numbers and stored programs are
assigned to the one touch buttons. Select either of the following:
 [Type 1]
The buttons 1 to 70 are used for address numbers and they correspond to
the registered address numbers 0001 to 0070, while the buttons M01 and
M02 are used for stored programs and they correspond to the registered
stored programs 1 and 2.
 [Type 2]
The buttons 1 to 60 are used for address numbers and they correspond to
the registered address numbers 0001 to 0060, while the buttons 61 to 70,
M01, and M02 are used for stored programs and they correspond to the
registered stored programs 1 to 12.
Note
• By default, [Type 1] is selected.
• This feature is not available for some models. An optional component is
required. For more information, contact our Customer Support Center.
26
IC Card Reader (optional)
Used to authenticate a user using a smart card.
When you touch the smart card to the IC Card Reader, the machine reads
the user information registered on the smart card and authenticates the
user.
Note
• An optional component is required to use this feature. For more
information, contact our Customer Support Center.
• When the machine is in the Power Saver mode, touching the smart card
to the IC Card Reader deactivates the Power Saver mode. However, this
operation does not deactivate the Sleep mode.
49
Product Overview
No.
2
2 Product Overview
Large Size Color UI
The following describes the names and functions on the Large Size Color UI (optional).
Note
• The Large Size Color UI does not have a one touch panel and does not support specifying recipients
with one touch buttons.
1
Product Overview
2
3
データ
エラー
4
主電源
2
5
6
メニュー
7
コピー
(未登録)
設定確認
認証
20
節電
ジョブ確認
19
機械確認
(メーター確認)
1
2
3
4
5
6
7
8
9
0
18
ポーズ クリア
No.
Component
ストップ
11
12
#
短縮
C
17 16
10
リセット
割り込み
8
9
スタート
15 14
13
Function
1
Touch screen
Displays messages required for operation and buttons for various features.
You can directly touch the touch screen to instruct operations and set
features.
2
<Data> indicator
Blinks when the machine is sending or receiving data to or from a client.
This indicator lights up when data is stored in the machine's memory, when
received faxes are waiting to be printed, or when faxes are stored in a folder.
3
<Error> indicator
Blinks if a system error occurs.
This indicator lights up when a problem other than a system error occurs
with the machine, including paper jams and running out of paper.
4
<Main Power> indicator
Lights up when the main power is switched on.
Note
5
50
<Custom Button 1> (Copy)
• If the main power is not switched on, the machine will not be powered on
even when the power is switched on.
"Copy" is assigned to this button by default.
Press this button to display the [Copy] screen.
Control Panel
No.
6
Component
<Custom Button 2> (Fax)
Function
"Fax" is assigned to this button by default.
Press this button to display the [Fax] screen.
Note
• The Fax Kit (optional) must be installed to use this button for Fax service.
<Custom Button 3> (Review)
"Review" is assigned to this button by default.
On the [Review] screen, you can check a list of the status of Copy, Fax, and
Scan services whose settings have been changed from the defaults. You can
also check the details of fax and e-mail recipients.
8
<Log In/Out> button
Lights up when a user is authenticated in the System Administration mode,
the Authentication mode, or the Accounting mode. Displays the User ID
entry screen for entering the System Administration mode, the
Authentication mode, or the Accounting mode. Press this button to exit
these modes.
9
<Clear All> button
Returns the settings you made to the default values. The machine returns to
the same state as when it is powered on.
10
<Power Saver> button
When the machine is not used for a while, it enters the Power Saver mode to
reduce power consumption. When the Power Saver mode is active, the
<Power Saver> button lights up.
Press this button to enter or exit the Power Saver mode.
11
<Interrupt> button
Press this button to suspend a copy or print job in progress to have the
machine process another job. During the Interrupt mode, the <Interrupt>
button lights up. Pressing the <Interrupt> button again exits the Interrupt
mode and resumes the suspended job.
12
<Stop> button
Press this button to pause the current job or communications.
13
<Start> button
Press this button to start scanning a document.
14
Numeric keypad
Use the numeric buttons on the keypad to enter the number of copies,
passwords, and other numerical values.
15
<Speed Dial> button
Press this button to specify a recipient with an address number when
sending a fax or e-mail.
16
<C (Clear)> button
Press this button to cancel a numerical value you have entered with the
numeric keypad.
17
<Dial Pause> button
Press this button to insert a pause into a destination number.
18
<Machine Status> button
Press this button to check the machine status and meters, to check the
status of consumables, and to print reports.
19
<Job Status> button
Press this button to check or cancel the current job, to check or print stored
jobs, or to check completed jobs.
20
<Services Home> button
Press this button to display the Services Home screen.
51
Product Overview
7
2
2 Product Overview
Power On/Off
The machine is provided with the push-button power switch and the main power switch.
 Push-button power switch
To use the machine, press the push-button
power switch to switch its power on. You can
start operations after the machine warms up.
Product Overview
 Main power switch
Push-button power
switch
Main power switch
Press the main power switch to the [ ] position.
The <Main Power> indicator goes out on the
right side of the control panel, and the machine
powers off. Do not switch the main power off
except when you connect a cable to the machine or clean the machine. Switching off the
main power may erase the data in the memory when using the Fax service.
2
Switching the Main Power On
The following describes how to switch the main power on.
Important • Do not switch off the main power immediately after switching on the main power. This may damage
the hard disk and the memory or cause the machine malfunction.
1
Make sure that the power cord is plugged in correctly.
2
Open the front cover.
3
Press the main power switch to the [ | ] position
to switch the main power on.
The <Main Power> indicator lights up on the
control panel.
4
52
Close the front cover.
Power On/Off
Switching the Power On
The following describes how to switch the power on.
Switch the power off at the end of the day or when not using the machine for an extended
period of time.
You can also use the Power Saver feature to save power consumption while the machine is
not in use.
Important • If the power is switched off, all the services of the machine will stop. When using the machine
throughout the day for jobs such as receiving fax, do not switch the power off.
Product Overview
1
Press the push-button power switch to switch
the power on.
2
Note
• The “Please wait...” message indicates that
the machine is warming up. The machine is
not available during warming up.
• If the machine does not power on, check the
following:
<RESET> Button
(ApeosPort-VI C7771/C6671,
DocuCentre-VI C7771/C6671
only)
<RESET> Button
- The power cord is plugged in.
- The main power is switched on.
- The <RESET> button is set on and is in the
depressed position.
53
2 Product Overview
Switching the Power Off
The following describes how to switch the power off.
Important • If the power is switched off, all the services of the machine will stop. When using the machine
throughout the day for jobs such as receiving fax, do not switch the power off.
1
Before switching the power off, make sure that the machine has completed all copy or print
jobs. Then, make sure that the <Data> indicator is not blinking.
Product Overview
Important • Do not switch the power off in the following situations. If the power is switched off, the data being
processed may be erased.
- While data is being received
- While a job is being printed
- While a job is being copied
- While a job is being scanned
• When switching the power off, wait 5 seconds after outputs have been delivered.
2
2
Press the push-button power switch.
Important • Power off processing is performed internally
on the machine for a while after the power is
switched off. Therefore, do not switch the
main power off immediately after switching
the power off.
Note
• When powering the machine on after it has
been switched off, wait until the flash of the
<Power Saver> button ends after the touch
screen has gone dark.
Switching the Main Power Off
The following describes how to switch the main power off.
Important • Do not switch the main power off when a screen is displayed on the touch screen or while the <Power
Saver> button is blinking. Switching off the main power under such circumstances may damage the
hard disk and the memory or cause a machine malfunction.
• Switch the main power off first when unplugging the power cord. Unplugging the power cord with
the main power on may damage the hard disk and the memory or cause a machine malfunction.
54
1
Make sure that the power is switched off.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Open the front cover.
Power On/Off
4
Press the main power switch to the [ ]
position to switch the main power off.
The <Main Power> indicator goes out on the
control panel.
Product Overview
5
Close the front cover.
2
55
2 Product Overview
Power Saver Modes
The machine has power saver features that significantly reduce the power consumption
during inactivity. The <Power Saver> button is located on the upper-right portion of the
control panel, and lights up when the power saver feature is enabled. The power saver
feature operates in the following two modes:

Low Power Mode

Sleep Mode
Product Overview
The machine enters the Power Saver mode by the following instances:
- Pressing the <Power Saver> button
- The machine is not operated, data is not received, or a job is not processed until the
machine enters the Power Saver mode.
- Smart WelcomEyes does not detect human presence until the machine enters the
Power Saver mode.
2
Note
• If the preset time period is the same for the Low Power mode and the Sleep mode, the machine
directly enters the Sleep mode without entering the Low Power mode first.
 Low Power Mode
In this mode, the power to the control panel is lowered to save power.
Note
• For ApeosPort-VI C5571/C4471/C3371/C2271 or DocuCentre-VI C5571/C4471/C3371/C2271,
when the machine enters the Low Power mode, the power supply to the fusing unit is suspended.
 Sleep Mode
In this mode, the power supply to devices such as hard disk drive is suspended and the power
is lowered more than in the Low Power mode.
Note
• When the machine displays an error such as paper jams, it does not enter the Power Saver mode.
• When the machine enters the Power Saver mode while a user is authenticated, the machine exits the
authentication mode.
• When the <Power Saver> button is pressed, the machine enters the Power Saver mode after 5
seconds.
• When you press the <Power Saver> button soon after the touch screen is lit off and when the
machine does not enter the Power Saver mode completely, it may take time to exit the mode. Wait a
few seconds until the machine is ready to exit the Power Saver mode and push the <Power Saver>
button again.
• Sufficient distance from the machine is required to keep the Power saving state after pressing the
<Power Saver> button. When the specified period of time elapses after pressing the button, the
human motion sensor of the machine starts to detect human presence and then releases the Power
Saver mode.
56
Power Saver Modes
Smart WelcomEyes
The machine provides human detection feature called Smart WelcomEyes. When Smart
WelcomEyes detects human presence within the range of approximately 35 cm from the
machine front, it operates as follows:

Deactivation of the Power Saver mode without pressing the <Power Saver> button
When the sensor detects human presence, the Power Saver mode is released and then
exited.

While the sensor is detecting human presence, the machine does not enter the Power
Saver mode.

Deactivation of timer control
While the sensor is detecting human presence, timer-controlled operations, such as Auto
Clear and Auto Job Release, do not work.
When the sensor detects human presence, the indicator of Smart WelcomEyes is lit on.
Note
• If you wear the cloth which reflects light such as a lame clothing and a sequin clothing, the feature
may not work properly.
• The detectable range of Smart WelcomEyes can be changed up to approximately 60 cm. For more
information, contact our Customer Support Center.
Changing the Interval for Entering Power Saver Mode
You can set the time to elapse until the machine enters the Low Power mode and the Sleep
mode from 1 to 240 minutes in 1 minute increments.
Note
• If the preset time period is the same for the Low Power mode and the Sleep mode, the machine
directly enters the Sleep mode without entering the Low Power mode first.
• When the machine operates Print, Sample print, or Print fax while the control panel remains lit off
and the machine is in the Power Saver mode, only the output device exits the Power Server mode. In
this case, the machine enters the Sleep mode 15 seconds later without following this setting.
1
Press the <Log In/Out> button.
2
Enter the system administrator's user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
3
Select [Tools] on the Services Home screen.
Note
• When the Services Home screen is not
displayed on the touch screen, press the
<Services Home> button.
57
Product Overview
Prohibition of entering the Power Saver mode
2
2 Product Overview
Product Overview
2
4
Select [System Settings] > [Common Service
Settings] > [Power Saver Settings].
5
Select [Power Saver Timers], and then select
[Change Settings].
6
Using [ ] and [ ], set the time to elapse until
entering the Power Saver mode, in 1 minute
increments.
 From Last Operation to Low Power Mode
Set the time to elapse from the last operation until the machine enters the Low Power mode.
Note
• The default value for [From Last Operation to Low Power Mode] is 1 minute. You cannot disable the
Low Power mode.
• The timer does not start counting until the operator leaves the detectable area of Smart
WelcomEyes. The Access Lamp is lit while the machine detects human presence.
 From Last Operation to Sleep Mode
Set the time to elapse from the last operation until the machine enters the Sleep mode.
Note
58
• The default value for [From Last Operation to Sleep Mode] is 1 minute. To make the machine enter
the Low Power mode, set a longer period of time for [From Last Operation to Sleep Mode] than for
[From Last Operation to Low Power Mode].
• The timer does not start counting until the operator leaves the detectable area of Smart
WelcomEyes. The Access Lamp is lit while the machine detects human presence.
7
Select [Save].
8
Select [Close] repeatedly until the [Tools] screen is displayed.
9
Select [Close].
Adjusting Screen Brightness
Adjusting Screen Brightness
You can adjust the screen brightness of the screen on the Services Home screen.
Select [Screen Brightness] on the Services Home screen.
2
Press [+] or [-] to adjust the screen brightness.
3
Select [Save].
Product Overview
1
2
59
2 Product Overview
Product Overview
2
60
3 Basic Operation
This chapter describes basic operation about the machine.

Copying Procedure....................................................................................................................... 62

Fax/Internet Fax Procedure...................................................................................................... 68

Print Procedure .............................................................................................................................. 71

Scanning Procedure..................................................................................................................... 72

Other Scanning Features........................................................................................................... 77

Creating Folders ............................................................................................................................ 79

Changing the Default Settings ............................................................................................... 80
3 Basic Operation
Copying Procedure
This section describes the basic copy procedure. Before making copies on the machine,
confirm what is to be copied and the number of copies required. Follow the steps below.
Step 1 Loading Documents..........................................................................................................................................................62
Step 2 Selecting Features .............................................................................................................................................................64
Step 3 Entering a Quantity...........................................................................................................................................................65
Step 4 Starting the Copy Job .......................................................................................................................................................65
Step 5 Confirming the Copy Job in Job Status ........................................................................................................................66
Basic Operation
Step 1 Loading Documents
The following two methods are available to load documents:
Document Feeder
3

Single sheet

Multiple sheets
Document Glass

Single sheet

Bound documents, such as books
Document Feeder
The document feeder supports single and multiple sheet documents with sizes from 125 x
85 mm (Standard size: A5, A5 ) to 297 x 432 mm (Standard size: A3, 11 x 17").
Note
• When Duplex Automatic Document Feeder C1-PC is installed, the minimum supported size for the
original document is 84 x 139.7 mm (Standard size: A6).
• The document feeder is optional for some models. For more information, contact our customer
support center.
The document feeder automatically detects standard size documents. For non-standard size
documents, enter the size on the [Original Size] screen.
The document feeder accepts the following number of sheets.
Number of Sheets
Duplex Automatic
Document Feeder
B1-PC
Duplex Automatic
Document Feeder
C1-PC
Lightweight paper (38 - 49 gsm)
130 sheets
250 sheets
Plain paper (50 - 80 gsm)
130 sheets
250 sheets
Heavyweight paper (81 - 128 gsm)
85 sheets
150 sheets
Heavyweight paper (129 - 200 gsm)
-
100 sheets
Document Type (Weight)
Important • To avoid paper jams, use the document glass for folded or wrinkled documents, cut-and-pasted
documents, curled paper, or back carbon paper.
• The lightweight paper of 38 - 49 gsm cannot be scanned 2 sided.
1
62
Remove any paper clips and staples before loading a document.
Copying Procedure
2
Load the document face up (when the
document is 2-sided, load the front side up) in
the center of the document feeder.
Note
3
Confirmation indicator
• The Confirmation indicator lights up when the
document is loaded correctly. If the indicator
does not light, load the document again.
Adjust the document guides to match the size of
the document loaded.
Basic Operation
4
3
Raise the document stopper.
Document Glass
The document glass supports a single sheet, a book, or other similar documents with size
from 15 x 15 mm to 297 x 432 mm (Standard size: A3, 11 x 17").
Important • Always close the document cover after using the document glass.
The document glass automatically detects standard size documents. For non-standard size
documents, enter the size on the [Original Size] screen.
CAUTION
Do not apply excessive force to hold thick document on the document glass. It may
break the glass and cause injuries.
1
Open the document cover.
Important • Make sure that the touch screen is active, and
then load a document. Otherwise, the machine
may not properly detect the document size.
63
3 Basic Operation
2
Load the document face down, and align it
against the top left corner of the document
glass.
3
Close the document cover.
Note
Basic Operation
• When a standard size document is loaded on the document glass, the size of the document is
displayed in the message field.
Step 2 Selecting Features
The following two services are available to copy documents.
Simple Copy
3
Allows you to only select basic features to copy documents.
Copy
Allows you to make detailed settings to copy documents.
The following describes how to select features on the [Copy] screen.
Note
• The features displayed on the screen depend on the configuration of your machine .
• When the Authentication or Accounting feature is enabled, a user ID and passcode may be required.
Ask your system administrator for the user ID and passcode.
64
1
Press the <Services Home> button.
2
Select [Copy].
3
If the previous settings still remain, press the
<Clear All> button.
4
Select each tab, and configure features as
necessary.
Copying Procedure
Step 3 Entering a Quantity
You can enter up to 999 sets.
1
Enter the number of copies using the numeric keypad. The number of copies entered
appears on the upper right of the touch screen.
2
If you have entered an incorrect value, press the <C (Clear)> button and then enter the
correct value.
Step 4 Starting the Copy Job
Press the <Start> button.
Important • If the document has been loaded in the document feeder, do not hold down the document while it is
being conveyed.
• You can set the next job during copying.
 If you have more documents
If you have more documents to copy, select [Next Original] on the touch screen while the
current document is being scanned. This allows you to scan the documents as a single set of
data.
2
Select [Next Original] while scanning is in
progress.
Note
• When using the document feeder, load the
next document after the machine has
finished scanning the first document.
• When [Next Original] is displayed on the
screen shown on the right and no operation is
performed for a certain period of time, the
machine automatically assumes that there
are no more documents.
• You can change the number of copies by selecting [Change Quantity] that is displayed after
selecting [Delete].
3
Load the next document.
4
Press the <Start> button.
If you have more documents, repeat steps 3 and 4.
65
Basic Operation
1
3
3 Basic Operation
5
When all documents have been scanned, select
[Last Original].
Step 5 Confirming the Copy Job in Job Status
Basic Operation
If copies are not output after you start the copy job, the job may be in pending status. Use
the following procedure to confirm the job status.
1
Press the <Job Status> button.
2
Confirm the job status.
3
Stopping the Copy Job
To cancel a copy job in progress, use the following procedure.
1
Press either the <Stop> button on the control
panel or [Delete] on the touch screen.
2
Select [Delete].
 If [Delete] does not appear on the screen:
1
66
Press the <Job Status> button.
Copying Procedure
Select the job to cancel.
3
Select [Delete].
4
Select [Delete].
Basic Operation
2
3
67
3 Basic Operation
Fax/Internet Fax Procedure
This section describes the basic fax procedures. The following shows the reference section
for each procedure.
Step 1 Loading Documents..........................................................................................................................................................68
Step 2 Selecting Features .............................................................................................................................................................68
Step 3 Specifying the Destination..............................................................................................................................................69
Step 4 Starting the Fax/Internet Fax Job .................................................................................................................................69
Step 5 Confirming the Fax/Internet Fax Job in the Job Status ...........................................................................................70
Stopping the Fax/Internet Fax Job ............................................................................................................................................70
Basic Operation
Note
• In order to use Direct Fax from your computer, a fax driver must be installed on the computer. For
instructions on how to obtain a fax driver, contact your Fuji Xerox Customer Support Center. For
information on using Direct Fax from PC clients, refer to Fax Driver Help.
Step 1 Loading Documents
3
The following sizes on the left are converted into the respective sizes on the right.
Original Document Size
Document Size Detected by the
Document Feeder
8-inch width document
B5 width document
10-inch width document
B4 width document
For information on supported document sizes and types, refer to "Step 1 Loading Documents" (P.62).
Important • For the fax feature, the document feeder supports documents with sizes up to 297 x 600 mm (long)
(Standard size: A3, 11 x 17").
1
Load documents face up into the document
feeder or face down on the document glass.
For more information on how to load the documents, refer to
"Step 1 Loading Documents" (P.62).
Note
• When you load a A5, B5 or A4 document on
the document glass in portrait orientation, the
scanned image is transmitted with 180
degrees rotated.
Step 2 Selecting Features
The following two services are available to send faxes.
Simple Fax
Allows you to only select basic features to send faxes.
Fax/Internet Fax
Allows you to make detailed settings to send faxes.
The following procedure uses [Fax/Internet Fax] to describe how to select features.
Note
• The features to be displayed on the screen depend on your machine configuration.
• When the Authentication or Accounting feature is enabled, a user ID and passcode may be required.
Ask your system administrator for the user ID and passcode.
68
Fax/Internet Fax Procedure
Press the <Services Home> button.
2
Select [Fax/Internet Fax].
3
If the previous settings still remain, press the
<Clear All> button.
4
Select each tab, and select a feature as
necessary.
Basic Operation
1
3
Step 3 Specifying the Destination
The following explains how to specify a destination (fax numbers or e-mail addresses). The
machine allows the following dialing methods.
1

Using the numeric keypad on the control panel

Using the <Speed Dial> button on the control panel

Using the one touch buttons on the control panel

Using the screen keyboard on the touch screen

(For Internet Fax) Using the screen keyboard on the touch screen
Enter the destination using any method from the above.
Note
2
• Before sending a document, check your entries to make sure you specified correct destinations.
To specify multiple recipients, select [+ Add] on the touch screen.
Step 4 Starting the Fax/Internet Fax Job
1
Press the <Start> button.
Important • If the document has been loaded in the document feeder, do not hold down the document while it is
being conveyed.
• Fax cannot be sent if a copy protection code is detected.
Note
• Depending on the settings, the screen to re-enter the recipient may be displayed after pressing the
<Start> button. In this case, re-enter the recipient.
• If a problem occurs, an error message appears on the touch screen. Solve the problem according to
the message.
69
3 Basic Operation
 If you have more documents
If you have more documents to fax, select [Next Original] on the touch screen while the
current document is being scanned. This allows you to send the documents as one set of
data.
2
While documents are being scanned, select [Next Original].
Note
• When using the document feeder, load the next document after the machine has finished scanning
the first document.
• When [Next Original] is displayed on the screen shown on the right and no operation is performed
during a certain period of time, the machine automatically assumes that there are no more
documents.
Basic Operation
3
3
Load the next document.
4
Press the <Start> button. If you have more documents, repeat steps 3 and 4.
5
When all documents have been scanned, select [Send (Last Original)].
Step 5 Confirming the Fax/Internet Fax Job in the Job Status
1
Press the <Job Status> button.
2
Confirm the job status.
Note
• From the drop-down menu, you can select
[Scan, Fax, & Internet Fax Jobs] and display
the desired job.
If undelivered faxes exist
You can confirm undelivered faxes on the [Job Status] screen or in an Activity Report.
Stopping the Fax/Internet Fax Job
To cancel scanning a fax document, use the following procedure.
1
Press either the <Stop> button on the control panel or [Delete] on the touch screen.
2
Select [Delete].
Note
70
• If [Delete] does not appear on the screen, press the <Job Status> button on the control panel and
select the job to cancel.
Print Procedure
Print Procedure
This section describes the basic print procedure.
Note
• In order to print from your computer, a print driver must be installed on the computer. For
instructions on how to obtain a print driver, contact our Customer Support Center.
The printing procedure depends on the application software you use. For more information,
refer to the documentation provided with the application.
Select [Print] from the [File] menu on the application.
2
Confirm the printer name to be used and click [Preferences] if necessary.
3
Set the properties if necessary.
Note
Basic Operation
1
• You can change the print feature in [Job Type].
4
Click [OK].
5
Click [OK] in the [Print] dialog box.
3
71
3 Basic Operation
Scanning Procedure
This section describes the basic scanning procedure. The following shows the reference
section for each procedure.
Step 1 Loading the Documents...................................................................................................................................................72
Step 2 Selecting the Features......................................................................................................................................................72
Step 3 Starting the Scan Job........................................................................................................................................................74
Step 4 Confirming the Scan Job in the Job Status..................................................................................................................74
Step 5 Saving the Scanned Data ................................................................................................................................................75
Stopping the Scan Job...................................................................................................................................................................76
Basic Operation
Note
• To use the scan features, you need to set the machine for use on a network. For more information,
contact the System Administrator for assistance.
Step 1 Loading the Documents
For information on supported document sizes and types, refer to "Step 1 Loading Documents" (P.62).
3
1
Load documents face up with the top edge
entering the document feeder first, or face down
on the document glass.
For more information on how to load the documents, refer to
"Step 1 Loading Documents" (P.62).
Important • Precautions for scanning from a computer
When you are away from the machine to
operate a computer with the documents left
on the machine, other user may operate the
machine and there is a risk of document loss
and information leakage. Use a computer which is as close to the machine as possible. When the
scan process is complete, check that you have all pages of the documents.
Step 2 Selecting the Features
On the Services Home screen, you can select the following Scan services: [E-mail], [Store to
Folder], [Scan to PC], [Store to USB], [Store & Send Link], and [Store to WSD]. You can select
features for each service.
Note
• WSD stands for Web Services on Devices.
• The features to be displayed on the screen depend on the configuration of your machine.
• When the Accounting feature is enabled, a user ID and passcode may be required. Ask your system
administrator for the user ID and passcode.
E-mail
Scans a document and sends the scanned data as an e-mail attachment after converting the
data to TIFF, JPEG, PDF, DocuWorks, or XML Paper Specification (XPS).
Store to Folder
Scans a document and saves the scanned data in a folder on the machine.
You need to create a folder in advance. For information on how to create a folder, refer to "Creating Folders" (P.79).
72
Scanning Procedure
Scan to PC
Scans a document and sends the scanned data to a network computer via the FTP or SMB
protocol.
When Scan to My Folder is enabled and the Remote Access feature is available, the scanned
data can be transferred to a different destination according to an authenticated user.
Store to USB
Scans a document and saves the scanned data to a USB memory device.
Store & Send Link
Store to WSD
You can scan documents set on the machine and save the scanned data by operating your
computer. Also, you can save the scanned data to a computer on the network.
Note
Basic Operation
Scans a document and temporarily saves the scanned data on the machine. The user is
notified by e-mail of the URL to the location where the scanned data is stored. Then, the user
can access the URL to retrieve the scanned data.
• WSD stands for Web Services on Devices.
3
The following describes how to store the scanned data into a folder as an example.
1
Press the <Services Home> button.
2
Select [Store to Folder].
3
If the previous settings still remain, press the
<Clear All> button.
4
Specify a folder to save the data in.
5
Select each tab, and configure features as
necessary.
73
3 Basic Operation
Step 3 Starting the Scan Job
The following describes how to start a scan job.
1
Press the <Start> button.
Important • If the document has been loaded in the document feeder, do not hold down the document while it is
being conveyed.
• If a copy protection code is detected, the machine will not scan the document.
Note
• If a problem occurs, an error message appears on the touch screen. Solve the problem according to
the message.
• You can set the next job during scanning.
Basic Operation
 If you have more documents
If you have more documents to scan, select [Next Original] on the touch screen while the
current document is being scanned. This allows you to scan the documents as a single set of
data.
Up to 999 pages can be stored.
Note
3
2
• If the number of pages scanned by the machine exceeds the maximum, the machine stops
scanning. Follow the message displayed on the screen, and either abort the operation or save the
already-scanned data as a single set of data.
While documents are being scanned, select [Next Original].
Note
• When using the document feeder, load the next document after the machine has finished scanning
the first document.
• When [Next Original] is displayed on the screen shown on the right and no operation is performed
for a certain period of time, the machine automatically assumes that there are no more documents.
• You can change the scan settings of the next document by selecting [Change Settings] that is
displayed after selecting [Next Original].
3
Load the next document.
4
Press the <Start> button.
If you have more documents, repeat steps 3 and 4.
5
When all documents have been scanned, select [Save (Last Original)].
Step 4 Confirming the Scan Job in the Job Status
The following describes how to confirm the status of a scan job.
1
Press the <Job Status> button.
2
Confirm the job status.
Note
74
• From the drop-down menu, you can select
[Scan, Fax, & Internet Fax Jobs] and display
the desired job.
Scanning Procedure
Step 5 Saving the Scanned Data
When you used the Store to Folder service, you can use the following methods to import the
file stored in a folder of the machine to your computer:
Import using an application
Use Network Scanner Driver.
Import using Stored File Manager 3
Use Stored File Manager 3 (Fuji Xerox application software).
Import using CentreWare Internet Services
The following describes how to use Stored File Manager 3 to import files from a machine's
folder.
Stored File Manager 3 is software to import files from a machine's folder to a computer
without using any client-side application.
To use Stored File Manager 3, your computer must have Network Scanner Utility 3 installed.
Note
• Network Scanner Utility 3 is included in the Media(Software/Product Manual).
• When Secondary Ethernet (optional) is installed on the machine and the IP address of Ethernet2 is
specified, Network Scanner Utility 3 cannot operate.
1
Click [Start] and select [Programs] > [Fuji Xerox] > [Network Scanner Utility 3] > [Stored File
Manager 3].
Note
2
• If you used another directory for installation, specify the directory instead.
From the displayed list, click the scanner name
of the machine, and click [Next].
Note
• If no scanners are shown in the list, click
[Search Again]. The application searches for
scanners.
• To change the display of scanner names, use
the dialog box that appears by clicking
[Search/Display Settings].
• Only when the machine is connected to the
network, the scanner name is automatically
listed. To view the machine connected to
another network, click [Search/Display
Settings] and register the IP address and
scanner name.
3
In the [Folder Number] field, enter the number
of the folder (001 - 200) that contains the file
to be imported. In the [Passcode] field, enter a
passcode (up to 20 digits).
Note
• You can also select a folder number from
[Registered Folders].
• Clicking [Select Scanner] returns to step 2,
where you can reselect a scanner.
4
Click [Confirm].
5
Select a file to be imported from the list. To import a file, there are two ways as follows:
75
Basic Operation
Use CentreWare Internet Services.
3
3 Basic Operation
 Importing a file by clicking
[Import]
Click [Import].
The file is extracted and stored in the
specified save location.
Note
• You can select multiple files.
Basic Operation
• When [File Saving Options] is set
to [Set Destination for Each File]
under the import settings, a
dialog box for specifying a save
destination is displayed. When
the dialog box appears, specify
a save destination, and click
[OK].
 Importing a file by drag and drop
operation
Drag and drop the file to the save
location such as the desktop.
3
The dropped file is stored in the
folder.
Note
6
• The file can be imported by copy
and paste operation. The file to
be pasted remains in the folder.
• To delete the file in the folder,
click [Delete] on the toolbar.
The file is imported to the specified
directory.
Note
• When [File Saving Options] is set to [Save in Fixed Destination] under the import settings, a file is
saved in the specified directory.
Stopping the Scan Job
To cancel scanning a document, use the following procedure.
1
Press either the <Stop> button on the control panel or [Delete] on the touch screen.
Note
• Select the <Start> button on the control panel to resume the suspended job.
• Pressing the <Stop> button on the control panel suspends print jobs.
2
Select [Delete].
Note
• If [Delete] does not appear on the screen, press the <Job Status> button on the control panel and
select the job to cancel.
• If you cancel the job, the scanned data stored in the folder will also be deleted.
76
Other Scanning Features
Other Scanning Features
E-mail
This section describes how to scan documents to send them as e-mail attachments. You can
specify destination addresses by using the screen keyboard to enter the addresses, or by
selecting from the address book.
Press the <Services Home> button on the control
panel.
2
Select [E-mail] on the Services Home screen.
3
Perform the necessary operations.
Scan to PC
This section describes how to send scanned documents to specified destinations using FTP
or SMB protocols.
Server – Specify the address of the destination server. Select a server from the address book
after selecting [Address Book] or enter a server’s address after selecting [Keyboard].
Shared Name – Enter a name assigned for the shared folder. If you select a server from the
address book, the preset name is displayed. To change the name, select [Keyboard] and use
the displayed keyboard. Not required for FTP servers.
Save in – Specify the location (or path) of the directory for saving files. If you select a server
from the address book, the preset location is displayed. To change the location, select
[Keyboard] and use the displayed keyboard.
User Name – Enter a log-in name if required by the destination server. If you select a server
from the address book, the preset name is displayed. To change the name, select [Keyboard]
and use the displayed keyboard.
Password – Enter a password if required by the destination server. If you select a server from
the address book, the preset password is displayed. To change the password, select
[Keyboard] and use the displayed keyboard.
1
Press the <Services Home> button on the control
panel.
2
Select [Scan to PC] on the Services Home screen.
3
Perform the necessary operations.
Store to USB
This section describes how to save scanned documents in a USB memory device.
1
Insert the USB memory device into the USB
memory slot on the control panel.
2
Select [Store to USB] on the screen displayed.
Note
• If [Store to USB] is not displayed on the screen,
press the <Services Home> button to display
the Services Home screen, and select [Store to
USB].
• If the [Store to USB] screen is already
displayed, move to step 3.
77
Basic Operation
1
3
3 Basic Operation
3
Select a feature on the [Store to USB] screen.
4
Perform the necessary operations.
Store & Send Link
This section describes how to send the URL of scanned files to the E-mail address of the
authenticated user.

Scan To
Automatically sets the registered e-mail address of the authenticated user

From
Basic Operation
Automatically sets the registered e-mail address of the authenticated user

Subject
Enter the subject of an e-mail.

Message
Enter the body of an e-mail.
3
1
Press the <Services Home> button on the control
panel.
2
Select [Store & Send Link] on the Services Home
screen.
3
Perform the necessary operations.
Store to WSD
You can scan a document loaded on the machine and save the scanned data from a
computer. Using the control panel on the machine, you can also save the scanned data to a
computer on the network.

Start Scan Job From
Select from where to start a scan job.
- Computer
Starts a scan job by sending a request from a network computer.
- This Device
Starts a scan job with the scan command from the machine, and save the scanned data
to a network computer.

List of Computers
Lists network computers and their scanning methods. Select one from this list as a
destination.
Note
78
• WSD stands for Web Services on Devices.
1
Press the <Services Home> button on the control
panel.
2
Select [Store to WSD] on the Services Home
screen.
3
Perform the necessary operations.
Creating Folders
Creating Folders
Use this feature to create folders for saving confidential incoming fax documents or scanned
documents. Fax documents in folders can be printed out at a convenient time and scanned
documents in folders can be imported to computers.
Select [Setup].
2
Select [Create Folder].
3
Select the folder to create.
Note
Basic Operation
1
• Select [ ] to return to the previous screen or
[ ] to move to the next screen.
3
• Entering a 3-digit folder number with the
numeric keypad displays the specified folder
at the top of the column.
4
When you create a folder, the [New Folder Passcode] screen appears. Select items, and
then select [Save].
Note
• When you select a folder already created, the
[Folder XXX - Create/Delete] screen appears.
5
Select items and set the required settings.
6
When you finish required settings, select [Save].
79
3 Basic Operation
Changing the Default Settings
This section describes the basic system settings procedure.
1
Press the <Log In/Out> button.
2
Enter the system administrator's user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
Basic Operation
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
3
Select [Tools] on the Services Home screen.
Note
• When the Services Home screen is not
displayed on the touch screen, press the
<Services Home> button.
3
4
80
Select a desired option.
Customize the settings by performing
operations as necessary. For some options,
select [Change Settings] to change the settings
or to enter characters through the screen
keyboard.
4 Paper and Other Media
This chapter gives information about loading paper and other types of media into
the machine, and about basic instructions for using the machine.
WARNING
Do not use conductive paper such as origami paper, carbonic paper or
conductively-coated paper. When paper jam occurs, it may cause shortcircuit and eventually a fire accident.

Usable Paper................................................................................................................................... 82

Loading Paper ................................................................................................................................ 84
4 Paper and Other Media
Usable Paper
The following sections define the paper types supported for each paper tray.
Using inappropriate paper can lead to deterioration in print quality or paper jams,
malfunctions, or damage to the machine. Only use media types recommended by Fuji Xerox
on the machine to obtain optimal performance.
When you use unauthorized paper, please consult our Customer Support Center or your
authorized local dealer beforehand.
Paper and Other Media
Weights of Usable Paper
Tray
gsm / Ream Weight
Tray 1, 2. 3, 4
Tray 3 (Tandem Tray)
4
Basis Weight: 52 to 300 gsm
Ream Weight: 45 - 258 kg
No. of sheets
(Fuji Xerox P paper)
560 sheets
980 sheets
Tray 4 (Tandem Tray)
1,280 sheets
Tray 5 (bypass tray)
Up to 10 mm
100 sheets
Tray 6 (HCF B1) (optional)
Note
Basis Weight: 55 to 216 gsm
Ream Weight: 47 - 186 kg
2,300 sheets
• Basis weight is the weight of 1 m2 of a paper sheet.
• Ream weight is the weight of 1,000 sheets of duodecimo size (788 x 1,091 mm) paper.
Supported Paper Types
Standard Paper
When printing or copying on commonly used paper (plain paper), use paper meeting the
standards described below. To copy or print as clear as possible, we recommend the
following standard paper.
Paper
Weight
Paper
Type*1
Image
Quality*2
P paper
64 gsm
Plain
Plain A
Paper for office use such as
internal documents.
V-Paper
64 gsm
Plain
Plain A
Paper containing recycled pulp as
white bond paper for copying and
printing.
C2r paper
70 gsm
Recycled
Recycled A
Recycled paper containing 70%
recycled pulp; suitable for both
monochrome and color
documents.
G70
67 gsm
Recycled
Recycled A
Recycled paper for copying and
printing containing 70% recycled
pulp.
Paper Name
82
Paper Characteristics
and Usage Notes
Usable Paper
*1: After loading paper into a tray, specify the type of the paper for the tray.
*2: If you specify an image quality for a paper type, the machine prints at the specified image quality when you use the
paper.
Unusable Paper
Already printed face
using this printer
Label sheets whose face
sheet surface does not
cover the entire backing
sheet
Paper and Other Media
Paper with one face
already printed
using another printer
4
Inkjet paper
Tracing paper
Folded, creased or
curled paper
Transparency sheets
Envelopes with sticky adhesive
Multi-color printed postcard
Inkjet postcard
Curled postcard
83
4 Paper and Other Media
Loading Paper
The following describes how to load paper in Trays 1 to 4, Tray 5 (bypass), and Tray 6 (HCF
B1).
Loading Paper in Trays 1 to 4
The following describes the procedures to load paper in Trays 1 to 4.
Paper and Other Media
When the machine runs out of paper during copying or printing, a message appears on the
touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.
Note
1
• Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting
in paper jams.
Pull out the tray until it stops.
Important • While the machine is processing a job, do not
pull out the tray that is being used for the job.
• To prevent paper jams or erroneous detection
of loaded paper in a tray by the machine, do
not add paper on top of any remaining paper
in the tray. Remove any remaining paper from
the tray, and then load that paper on top of
the newly loaded paper.
4
• Do not pull out all the trays at the same time.
Otherwise, the machine gets inclined and turns
over, which may cause injuries.
2
Load and align the edge of the paper against
the left edge of the tray, with the side to be
copied or printed on facing up.
Important • Do not load paper above the maximum fill line
("MAX" in the right figure). It may cause paper
jams or machine malfunction.
• Do not place any paper or objects in the
empty space on the right side of Trays 1 to 4.
It may cause paper jams or machine
malfunction.
Note
84
• When using punched paper, load the punched
paper as shown in the illustration on the right.
Loading Paper
3
Push the tray in gently until it stops.
Important • When inserting the tray, push it gently. Forcibly pushing the tray in may cause machine malfunction.
Loading Paper in Tray 3 (When Tandem Tray Module is Installed)
The following describes the procedure for loading paper in Tray 3 when the Tandem Tray
Module is installed.
When the machine runs out of paper during copying or printing, a message appears on the
touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.
1
• Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting
in paper jams.
Pull out the tray until it stops.
Important • Make sure to pull out the tray slowly. When the
tray is being pulled out with force, the tray
may possibly hit your knees or other parts of
your body causing injuries.
• While the machine is processing a job, do not
pull out the tray that is being used for the job.
4
• Do not add a new stack of paper on top of the
remaining paper in the tray to prevent paper
jams or any other troubles. First, remove the
remaining paper from the tray, and then load
the new stack of paper.
2
Load and align the edge of the paper against
the left edge of the tray, with the side to be
copied or printed on facing up.
Important • Do not load paper above the maximum fill line
("MAX" in the right figure). It may cause paper
jams or machine malfunction.
Note
3
Paper and Other Media
Note
• When using punched paper, load the punched
paper as shown in the illustration on the right.
Push the tray in gently until it stops.
Important • When pushing the paper tray in, do it slowly. If the tray is pushed with too much force, it may cause
machine malfunction.
85
4 Paper and Other Media
Loading Paper in Tray 4 (When Tandem Tray Module is Installed)
The following describes the procedure for loading paper in Tray 4 when the Tandem Tray
Module is installed.
When the machine runs out of paper during copying or printing, a message appears on the
touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.
Note
1
• Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting
in paper jams.
Pull out Tray 4 until it stops.
Paper and Other Media
Important • Make sure to pull out the tray slowly. When the
tray is being pulled out with force, the tray
may possibly hit your knees or other parts of
your body causing injuries.
• While the machine is processing a job, do not
pull out the tray that is being used for the job.
• Do not add a new stack of paper on top of the
remaining paper in the tray to prevent paper
jams or any other troubles. First, remove the
remaining paper from the tray, and then load
the new stack of paper.
4
2
Load and align the edge of the paper against
the left edge of the tray, with the side to be
copied or printed on facing up.
Important • Do not load paper above the maximum fill line
("MAX" in the right figure). It may cause paper
jams or machine malfunction.
Note
3
• When using punched paper, load the punched
paper as shown in the illustration on the right.
Push the tray in gently until it stops.
Important • When pushing the paper tray in, do it slowly. If the tray is pushed with too much force, it may cause
machine malfunction.
86
Loading Paper
Loading Paper in Tray 5 (Bypass Tray)
When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4, use
Tray 5 (bypass tray). The following describes the procedures to load paper in Tray 5. To use
Tray 5 when printing, select Tray 5 and specify the paper type on the [Tray/Output] tab of
the print driver. Also specify the type of paper to be loaded.
Important • To prevent paper jams and erroneous detection of paper loaded in the tray by the machine, do not
take out paper of a package until the tray runs out of paper.
Note
1
Open Tray 5.
Paper and Other Media
Note
2
• Carefully fan paper before loading it in a tray. Otherwise, the paper may stick together, resulting in
paper jams, or multiple sheets being fed to the machine simultaneously.
• If necessary, pull out the extension tray. The
extension tray can be extended in two stages.
Pull out the extension tray gently.
Load paper with the side to be copied or printed
on facing down, inserting the paper until its
edge lightly touches against the paper feed
entrance.
4
Important • Do not load mixed paper types into the tray.
• Do not load paper above the maximum fill
line. It may cause paper jams or machine
malfunction.
• Depending on the type of the heavyweight
paper, paper may not be fed to the machine or
image quality may deteriorate.
Note
3
Adjust the paper guides to align the edges of
the paper loaded.
Note
4
• When using punched paper, load the punched
paper as shown in the illustration on the right.
• Entering the paper size is needed to use nonstandard size paper for copying using Tray 5.
You can assign the desired paper size to
[Standard Size] on the [Tray 5] screen if you
frequently use non-standard size for copying.
Instruct a copy or print job.
87
4 Paper and Other Media
Loading Paper in Tray 6 (HCF B1) (Optional)
The following describes the procedure for loading paper into Tray 6 (HCF B1) (optional).
When the machine runs out of paper during copying or printing, a message is displayed on
the touch screen. Add paper according to the displayed instructions. Copying or printing is
automatically resumed when paper is added.
Note
1
• Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting
in paper jams.
Pull out Tray 6 until it stops.
Paper and Other Media
Important • While the machine is processing a job, do not
pull out the tray that is being used for the job.
• To prevent paper jams or erroneous detection
of loaded paper in a tray by the machine, do
not add paper on top of any remaining paper
in the tray.
2
4
Load and align the edge of the paper against
the right edge of the tray with the side to be
copied or printed on facing down.
Important • Do not load paper above the maximum fill line
("MAX" in the right figure). It may cause paper
jams or machine malfunction.
Note
3
• When using punched paper, load the punched
paper as shown in the illustration on the right.
Push the tray in gently until it stops.
Important • When pushing the paper tray in, do it slowly. If the tray is pushed with too much force, it may cause
machine malfunction.
88
Loading Paper
Changing Paper Settings
The following describes how to change the paper type for Trays 1 to 4 and 6, and how to set
image quality processing by individual paper type.
Image quality best suited to the paper type can be obtained by setting the desired image
processing to particular paper types.
Select [System Settings] > [Common Service
Settings] > [Paper Tray Settings].
2
Select [Paper Tray Attributes].
Paper and Other Media
1
4
3
Select a paper tray for changing the paper type
setting under [Items].
4
Select [Change Settings].
5
Select [Paper Type], [Paper Size], [Paper Color],
and [Auto Paper Select] respectively.
Note
6
• The paper weight displayed in [Paper Type]
varies depending on the settings in [Image
Quality]. For more information refer to step 8.
Select [Cancel], [Save], [Confirm], or [Close]
repeatedly until the [Paper Tray Settings] screen is displayed.
89
4 Paper and Other Media
7
Select [Image Quality].
8
Select the paper type for changing the image
quality settings under [Items], and then select
[Change Settings].
Paper and Other Media
Note
9
• Select [ ] to display the previous screen or
[ ] to display the next screen.
Select the image quality, and then select [Save].
4
90
10
Select [Close] repeatedly until the [Tools] screen is displayed.
11
Select [Close].
5 Maintenance
This chapter describes the maintenance procedures of the machine.
Note
• The use of consumables and periodical replacement parts not recommended by Fuji Xerox
may impair quality and performance. Use only consumables and periodical replacement
parts recommended by Fuji Xerox for the machine.

Replacing the Toner Cartridge ................................................................................................ 92

Replacing the Staple Cartridge............................................................................................... 94

Emptying the Punch Waste Container...............................................................................103

Executing Calibration................................................................................................................106
WARNING

Never use a vacuum cleaner for spilled toner and residual toner in this
product, toner cartridge or toner bottle. It may catch fire by electric
sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet
cloth to wipe off the spills. If you spill a large volume of toner, contact
Fuji Xerox Customer Support Center.

Never throw a toner cartridge into an open flame. Remaining toner in the
cartridge may catch fire and cause burn injuries or explosion. If you have
a used toner cartridge no longer needed, contact Fuji Xerox Customer
Support Center for its take-back.

Never throw a waste toner bottle into an open flame. Remaining toner in
the cartridge may catch fire and cause burn injuries or explosion. If you
have a used waste toner bottle no longer needed, contact Fuji Xerox
Customer Support Center for its take-back.
CAUTION

Keep drum cartridges and toner cartridges out of the reach of children. If
a child accidentally swallows toner, spit it out, rinse mouth with water,
drink water and consult a physician immediately.

When replacing drum cartridges and toner cartridges, be careful not to
spill the toner. In case of any toner spills, avoid contact with clothes, skin,
eyes and mouth as well as inhalation.

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for
at least 15 minutes until irritation is gone. Consult a physician if
necessary.
If you inhale toner particles, move to a fresh air location and rinse your
mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink water
and consult a physician immediately.
5 Maintenance
Replacing the Toner Cartridge
The toner cartridge is a customer replaceable unit. The touch screen will display a message
that it is time to replace the cartridge when the remaining level of the toner cartridge
reaches low.
Make sure that the machine is not operating,
and open the front cover.
2
Pull out the toner cartridge indicated in the
message, and slide it out slowly.
Maintenance
1
WARNING
Never throw a toner cartridge into an
open flame. Remaining toner in the
cartridge may catch fire and cause burn
injuries or explosion.
If you have a used toner cartridge no
longer needed, contact Fuji Xerox
Customer Support Center for its takeback.
5
Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.
• "Y", "M", "C", or "K" indicates Yellow, Magenta, Cyan, and Black, respectively.
3
Take the new toner cartridge of the same color
out of the box, and shake the cartridge up and
down and left and right for ten times.
Important • Do not touch the shutter part.
4
Hold the cartridge with the arrow facing up, and
push the cartridge in slowly until it stops.
Note
92
• If the cartridge is not fully inserted, a message
appears and the machine will remain paused.
Replacing the Toner Cartridge
5
Close the front cover.
Note
• If the front cover is not closed completely, a message appears and the machine will remain paused.
Maintenance
5
93
5 Maintenance
Replacing the Staple Cartridge
Replacing Staple Cartridge (for Finisher A2)
When the Finisher A2 (optional) is installed and the staple cartridge needs to be replaced, a
message appears on the touch screen. When this message appears, load a new staple case
into the staple cartridge.
Message
The Staple Cartridge is running out of staples.
Check the Staple Cartridge and order staples.
The Staple Cartridge is out of staples or not fully
inserted. Check the Staple Cartridge.
Solution
Prepare new staples.
Note • Staples cannot be replaced yet.
Replace staples with new ones.
Maintenance
Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.
Use only staple cartridges recommended by Fuji Xerox.
• When the machine is in the Power Saver mode, exit the Power Saver mode by pressing the <Power
Saver> button on the control panel before you replace the staple cartridge.
• When replacing the staple cartridge, press the <Machine Status> button and check the current
status for the staple cartridge even when the control panel is lit.
Note
5
• If the staple cartridge was not replaced properly, the message remains on the touch screen. Follow
the procedure and replace the staple cartridge again.
• To order a staple cartridge, contact our Customer Support Center.
1
Make sure that the machine is not operating,
and gently open the finisher front cover.
2
Take the staple cartridge out of the finisher.
Note
3
94
• The staple cartridge is firmly inserted. A slight
force is required to pull the cartridge out of
the finisher.
After you take out the staple cartridge, check
inside of the finisher for any remaining staples.
Remove any staples remaining inside.
Replacing the Staple Cartridge
Pinch both sides of the empty staple case with
your fingers (1), and remove the staple case
from the cartridge (2).
5
Insert the front side of the new staple case into
the staple cartridge (1), and then push the rear
side into the cartridge (2).
6
Push the staple cartridge into the finisher until it
clicks into place.
Maintenance
4
5
7
Close the finisher front cover.
Note
• If the front cover is not closed completely, a message appears and the machine will remain paused.
Replacing Staple Cartridge (for Finisher B1)
When the Finisher B1 (optional) is installed and the staple cartridge needs to be replaced, a
message appears on the touch screen. When this message appears, load a new staple case
into the staple cartridge.
Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.
Use only staple cartridges recommended by Fuji Xerox.
• When the machine is in Power Saver mode, exit Power Saver mode by pressing the <Power Server>
button on the control panel before you replace the staple cartridge.
• When replacing the staple cartridge, press the <Machine Status> button and check the current
status for the staple cartridge even when the control panel is lit.
Note
1
• To order a staple cartridge, contact our Customer Support Center.
Make sure that the machine is not operating,
and open the finisher front cover.
95
5 Maintenance
2
Grasp the handle and pull out the staple
cartridge holder to the right, towards you.
3
Take the staple cartridge out of the finisher.
Note
• The staple cartridge is firmly inserted. A slight
force is required to pull the cartridge out of
the finisher.
Maintenance
4
Pinch both sides of the empty staple case with
your fingers (1), and remove the staple case
from the cartridge (2).
5
Insert the front side of the new staple case into
the staple cartridge (1), and then push the rear
side into the cartridge (2).
6
Push the staple cartridge into the finisher until it
clicks into place.
7
Close the finisher front cover.
5
Note
96
• If the front cover is not closed completely, a message appears and the machine will remain paused.
Replacing the Staple Cartridge
Replacing Staple Cartridge
(for C3 Finisher or C3 Finisher with Booklet Maker)
When the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed
and the staple cartridge needs to be replaced, a message appears on the touch screen.
When this message appears, load a new staple case into the staple cartridge.
Message
The Staple Cartridge [R1] is running out of
staples. Check the Staple Cartridge [R1] and
order staples.
Solution
Prepare new staples.
Note
• Staples cannot be replaced yet.
The Staple Cartridge [R1] is out of staples or not Replace staples with new ones.
fully inserted. Check the Staple Cartridge [R1].
Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.
Use only staple cartridges recommended by Fuji Xerox.
• If the staple cartridge was not replaced properly, the message remains on the touch screen. Follow
the procedure and replace the staple cartridge again.
Maintenance
• When the machine is in Power Saver mode, exit Power Saver mode by pressing the <Power Server>
button on the control panel before you replace the staple cartridge.
• The 50 sheets staple cartridge is installed as standard in C3 Finisher or C3 Finisher with Booklet
Marker. When you install the C3 Finisher Staple Unit 65 Sheets (optional), remove the 50 sheets
staple cartridge. After removing the 50 sheets staple cartridge, be sure to keep it.
5
• When replacing the staple cartridge, press the <Machine Status> button and check the current
status for the staple cartridge even when the control panel is lit.
Note
• The 50 sheets staple cartridge can not be set to the C3 Finisher Staple Unit 65 Sheets (optional). If
you use the C3 Finisher Staple Unit 65 Sheets (optional), order the staple cartridge for 65 sheets
staple.
• To order a staple cartridge, contact our Customer Support Center.
1
Make sure that the machine is not operating,
and open the finisher front door.
2
With grasping the lever [R1] of the staple
cartridge holder, pull the holder to the right,
towards you.
97
5 Maintenance
3
With grasping the orange lever, pull out the
staple cartridge.
Note
• The staple cartridge is firmly inserted. A slight
force is required to pull the cartridge out of
the finisher.
• When the C3 Finisher Staple Unit 65 Sheets is
installed, pull down the orange lever, and pull
out the staple cartridge.
Maintenance
4
Pinch both sides of the empty staple case with
your fingers (1), and pull out the staple case
from the cartridge (2).
2
1
Important • The staple case cannot be removed when the
staples are remained in the staple case.
Forcibly removing the staple case may cause
machine malfunction.
5
1
5
Insert the front side of the new staple case into
the staple cartridge (1), and then push the rear
side into the cartridge (2).
2
1
6
With grasping the orange lever of the staple
cartridge, push the staple cartridge into its
original position until it clicks into place.
7
Close the finisher front door.
• If the front door is not closed completely, a message appears and the machine will remain paused.
98
Replacing the Staple Cartridge
Replacing Booklet Staple Cartridge (for Booklet Maker Unit for Finisher B1)
When the Booklet Maker Unit for Finisher B1 (optional) is installed and the booklet staple
cartridges need to be replaced, a message appears on the touch screen. When this message
appears, replace the booklet staple cartridges with new ones.
Important • The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and
performance. Use only booklet staple cartridges recommended by Fuji Xerox.
• When the machine is in the Power Saver mode, exit the Power Saver mode by pressing the <Power
Saver> button on the control panel before you replace the staple cartridge.
• When replacing the staple cartridge, press the <Machine Status> button and check the current
status for the staple cartridge even when the control panel is lit.
Note
• To order a staple cartridge, contact our Customer Support Center.
Make sure that the machine is not operating,
and open the finisher side cover.
2
Hold the tabs on both sides of the staple
cartridge and pull the cartridge out of the
finisher.
3
Hold the tabs on both sides of a new staple
cartridge, and insert it into the original position
until it clicks.
4
Repeat steps 2 and 3 to replace the other staple cartridge.
5
Close the finisher side cover.
Maintenance
1
Note
5
• If the cover is not completely closed, a message will appear and the machine remains paused.
99
5 Maintenance
Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)
When the C3 Finisher with Booklet Maker (optional) is installed and the booklet staple
cartridges need to be replaced, a message appears on the touch screen. When this message
appears, replace the booklet staple cartridges with new ones.
Message
The Booklet Staple cartridge [R2] is running out
of staples. Please order a Booklet Staple
Cartridge [R2].
The Booklet Staple Cartridge [R2] is out of
staples or not fully inserted. Check the Staple
Cartridge [R2].
Solution
Prepare new staples.
Note • Staples cannot be replaced yet.
Replace staples with new ones.
* : The messages above are for the Booklet Staple Cartridge [R2]. For the Booklet Staple Cartridge [R3], [R3] is displayed.
Important • The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and
performance. Use only booklet staple cartridges recommended by Fuji Xerox.
Maintenance
• When the machine is in Power Saver mode, exit Power Saver mode by pressing the <Power Server>
button on the control panel before you replace the staple cartridge.
• When replacing the staple cartridge, press the <Machine Status> button and check the current
status for the staple cartridge even when the control panel is lit.
Note
5
• If the booklet staple cartridge was not replaced properly, the message remains on the touch screen.
Follow the procedure and replace the booklet staple cartridge again.
• To order a booklet staple cartridge, contact our Customer Support Center.
100
1
Make sure that the machine is not operating,
and open the finisher front door.
2
Pull out the booklet unit.
3
With grasping the lever of the booklet staple
cartridge, push the booklet staple cartridge
downward. Then, pull out the booklet staple
cartridge upward.
Replacing the Staple Cartridge
4
Press the orange buttons on the right and left
sides of the booklet staple cartridge (1), and
open the cover (2).
5
Pinch the right and left sides of the empty
staple case (1), and pull out the empty staple
case from the staple cartridge (2).
Important • The staple case cannot be removed when the
staples are remained in the staple case.
Forcibly removing the staple case may cause
machine malfunction.
Maintenance
6
Insert the new staple case (1), and push the rear
side of the new staple case into the staple
cartridge (2).
5
7
Close the cover.
8
Return the booklet staple cartridge to its
original position.
101
5 Maintenance
9
Slightly push the booklet staple cartridge
upward, and make sure that it clicks into place.
Note
• Return the booklet staple cartridge until ( ) of
the booklet staple cartridge is fitted in ( ) of
the booklet unit.
Maintenance
10
Return the booklet unit to its original position.
11
Close the finisher front door.
• If the front door is not closed completely, a message appears and the machine will remain paused.
5
102
Emptying the Punch Waste Container
Emptying the Punch Waste Container
Emptying the Hole Punch Waste Container (for Finisher B1)
When the Finisher B1 (optional) is installed and the hole punch waste container becomes
full, a message appears on the touch screen. When the message appears, empty the hole
punch waste container as instructed.
Make sure to discard all paper chads when emptying the hole punch waste container. Not
doing so will cause the container to fill up before the message telling you to empty the
container appears again, and this can cause machine malfunction.
Important • Empty the hole punch waste container when the machine is on. If you empty the container while the
machine is off, the machine does not recognize that the container has been emptied.
• When the machine is in the Power Saver mode, exit the Power Saver mode by pressing the <Power
Saver> button on the control panel before you empty the hole punch waste container.
• When emptying the punch waste container, press the <Machine Status> button and check the
current status for the hole punch waste container even when the control panel is lit.
Maintenance
1
Make sure that the machine is not operating,
and open the front cover.
5
2
Lift the top transport cover, and then open the
front transport cover of the finisher.
3
Pull out the hole punch waste container.
103
5 Maintenance
Maintenance
5
4
Empty the container.
5
Insert the emptied hole punch waste container
into the finisher until it stops.
6
Close the front transport cover, and then close
the top transport cover of the finisher.
Note
• If the cover is not completely closed, a message will appear and the machine remain paused.
Emptying the Hole Punch Waste Container
(for C3 Finisher or C3 Finisher with Booklet Maker)
When the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed
and the hole punch waste container becomes full, a message appears on the touch screen.
When the message appears, empty the hole punch waste container as instructed.
Important • Empty the hole punch waste container when the machine is on. If you empty the container while the
machine is off, the machine does not recognize that the container has been emptied.
• Empty the hole punch waste container after the message appears. Otherwise, the machine cannot
recognize the correct remaining amount of the punch scraps.
• Make sure to discard all paper chads when emptying the hole punch waste container. Not doing so
will cause the container to fill up before the message telling you to empty the container appears
again, and this can cause machine malfunction.
• When the machine is in Power Saver mode, exit Power Saver mode by pressing the <Power Saver>
button on the control panel before you empty the punch waste container.
• Before emptying the punch waste container, press the <Machine Status> button and check the
current status for the punch waste container even when the control panel is lit.
1
104
Make sure that the machine is not operating,
and open the finisher front door.
Emptying the Punch Waste Container
Pull out the hole punch waste container [R4].
3
Empty the container.
4
Insert the emptied hole punch waste container
into its original position until it stops.
Maintenance
2
5
5
Close the finisher front door.
Note
• If the front door is not closed completely, a message appears and the machine will remain paused.
105
5 Maintenance
Executing Calibration
The machine can automatically calibrate colors using the calibration chart when the
reproducibility of density or color in copies and prints deteriorates. The machine can adjust
the gradation for each screen type set in the machine in advance.
1
Select [Calibration] on the Services Home
screen.
2
Set [Screen Type], [Paper Supply], and [Target].
Note
Maintenance
• The following describes calibration
procedures using Copy Job 2, as an example.
• For [Paper Supply], select the paper tray in
which A4 , A3 , 8.5 x 11" , or 11 x 17"
white paper is loaded.
• For [Target], select an option from [Copy &
Print Jobs], [Copy Jobs Only], [Print Jobs Only],
and [None]. When [Copy & Print] is not
selected for [Target], calibration is not valid
for the mode not listed in [Target].
5
3
Select [Start].
Note
4
Align the magenta patch (squares printed at
the top and bottom of the Calibration Chart) of
the printed Calibration Chart against the left
side of the document glass, and load the chart
facing down on the document glass.
Note
106
• The message "Outputting the Calibration
Chart... - Copy Job 2" appears and the
document for calibration (Calibration Chart) is
printed.
• Place the Calibration Chart on the document
glass.
5
Place at least five sheets of white paper on the
Calibration Chart to cover the Chart and close
the document cover.
6
Select [Start].
Magenta
6 Troubleshooting
The machine has built-in information to identify and manage error messages and
problems. It also contains troubleshooting steps to help resolve problems.
Refer to the information contained in this chapter to resolve any troubleshooting
issues.

Fault Clearance Procedure ..................................................................................................... 108

Paper Jams.................................................................................................................................... 109

Document Jams.......................................................................................................................... 132

Image Quality Trouble............................................................................................................. 136

Stapler Faults............................................................................................................................... 142
6 Troubleshooting
Fault Clearance Procedure
If a fault or problem occurs, there are several ways in which you can identify the type of
fault. Once a fault or problem is identified, establish the probable cause, and then apply the
appropriate solution.

If a fault occurs, first refer to the screen messages and animated graphics and clear the
fault in the order specified.

If the problem is not solved by following the screen messages and graphics, contact the
System Administrator for assistance.

Alternatively, contact the System Administrator for assistance.

In some cases, it may be necessary to switch the machine off and then on.
Refer to "Power On/Off" (P.52).

Troubleshooting
6
108
If the problem persists, or a message indicates that you should call for service, contact
our Customer Support Center.
Paper Jams
Paper Jams
When a paper jam occurred, the machine stops and an alarm beeps. A message is also
displayed on the touch screen. Follow the instructions displayed to remove the jammed
paper.
Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces,
making sure that none remain inside the machine.
If a paper jam message appears again after you have cleared the paper jam, another paper
jam may be occurred in some other parts of the machine. Clear this by following the
message.
When the paper jam is cleared, printing is automatically resumed from the point when the
paper jam occurred. If you were during copying, press the <Start> button to resume the
copying from the point when the paper jam occurred.
WARNING
If you need to pull out a tray to remove paper jam, contact Fuji Xerox Customer
Support Center. Do not pull out a tray, otherwise it may cause injuries.
Do not attempt to remove a paper deeply jammed inside the product, particularly
a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause
injuries or burns. Switch off the product immediately and contact Fuji Xerox
Customer Support Center.
This section describes how to clear a paper jam occurring in the following locations.
The following shows the reference section for the procedures to clear a paper jam in each
location.
Paper Jams in Side Tray..............................................................................................................................................................110
Paper Jams in Top Left Cover A ................................................................................................................................................110
Paper Jams in Bottom Left Cover B..........................................................................................................................................113
Paper Jams in Trays 1 to 4 .........................................................................................................................................................114
Paper Jams in Tray 3 (When Tandem Tray Module is Installed) .....................................................................................114
Paper Jams in Tray 4 (When Tandem Tray Module is Installed) .....................................................................................115
Paper Jams in Tray 5 (Bypass Tray).........................................................................................................................................116
Paper Jams in Tray 6 (HCF B1) .................................................................................................................................................116
Paper Jams in Finisher A2 ..........................................................................................................................................................118
Paper Jams in Finisher B1 ..........................................................................................................................................................120
Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker.............................................................................................121
Paper Jams in the Folder Unit CD1 ..........................................................................................................................................128
Important • When a paper jam occurred, if you pull out a paper tray without checking the paper jam location, the
jammed paper may be torn and the pieces may remain inside the machine. This may cause machine
malfunctions; therefore, always check where the paper jam occurred first.
• If any piece of jammed paper remains inside the machine, the paper jam message will not
disappear from the touch screen.
• Clear the paper jams while the machine is powered on. If you turn off the machine, all data stored
on the memory of the machine will be erased.
• Do not touch components inside the machine. This may cause print defects.
109
Troubleshooting
CAUTION
6
6 Troubleshooting
Paper Jams in Side Tray
The following describes how to clear paper jams occurring in the Side Tray (optional).
1
Remove the jammed paper.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Paper Jams in Top Left Cover A
The following describes how to clear paper jams occurring in the top left cover.
Troubleshooting
Important • Do not touch the black film like transfer belt inside the top left cover when you remove the jammed
paper because images might be shifted on the transfer belt. If you touch the belt, the image quality
might be deteriorated or the belt may be damaged and need replacement.
Paper Jams in Fusing Unit ......................................................................................................................................................... 110
Paper Jams in Center Tray Exit................................................................................................................................................. 111
Paper Jams in Duplex Module .................................................................................................................................................. 112
Paper Jams in Fusing Unit
6
1
While lifting up the release lever (1), gently
open the top left cover (2).
When the Side Tray (optional) is installed
Remove paper from the Side Tray (1), close the
Side Tray (2), and then open the top left cover.
2
If you can see the edge of the jammed paper
on the output tray, pull the paper straight in
the arrow direction.
Note
110
• Toner may adhere on the transfer roller, but
the image quality will not be affected.
Paper Jams
3
Remove the jammed paper.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
If paper is jammed in the fusing unit, move the
lever A1 towards you to open the chute of the
fusing unit.
5
Remove the jammed paper.
Troubleshooting
4
Important • The fusing unit is extremely hot. Do not touch
the fusing unit as it may result in burn injury.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
6
6
Return the lever A1 to the original position, and close the chute of the fusing unit.
7
Push the center of the top left cover and close the cover gently.
Paper Jams in Center Tray Exit
1
While lifting up the release lever (1), gently
open the top left cover (2).
When the Side Tray (optional) is installed
Remove paper from the Side Tray (1), close the
Side Tray (2), and then open the top left cover.
111
6 Troubleshooting
2
Move the lever A2 in the arrow direction.
3
Remove the jammed paper.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Troubleshooting
4
Return the lever A2 to the original position.
5
Push the center of the top left cover and close the cover gently.
Paper Jams in Duplex Module
1
6
While lifting up the release lever (1), gently
open the top left cover (2).
When the Side Tray (optional) is installed
Remove paper from the Side Tray (1), close the
Side Tray (2), and then open the top left cover.
2
Remove the jammed paper.
Note
112
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Paper Jams
3
If you cannot find the paper, move the lever A3
in the arrow direction to open the duplex
module.
A3
4
Remove the jammed paper.
Note
Troubleshooting
5
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Return the lever A3 to the original position, and close the duplex module.
Push the center of the top left cover and close the cover gently.
Paper Jams in Bottom Left Cover B
6
The following describes how to clear paper jams occurring in the bottom left cover.
1
Gently open the bottom left cover while pulling
the release lever.
2
Remove the jammed paper.
Note
• Paper may be jammed in the hidden area on
the upper position. Check inside thoroughly.
• If the paper is torn, make sure no piece of
paper remains inside the machine.
3
Close the bottom left cover gently.
113
6 Troubleshooting
Paper Jams in Trays 1 to 4
The following describes how to clear paper jams occurring in Trays 1 to 4.
1
Pull out the tray where the paper jam occurred.
Important • If you pull out a paper tray without checking
the paper jam location, the jammed paper
may be torn and the pieces may remain
inside the machine. This may cause machine
malfunctions; therefore, always check where
the paper jam occurred first.
2
Remove the jammed paper.
Note
Troubleshooting
6
3
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Push the tray in gently until it stops.
Paper Jams in Tray 3 (When Tandem Tray Module is Installed)
The following describes how to clear paper jams occurring in Tray 3 when the Tandem Tray
Module is installed.
1
Pull out Tray 3.
Important • If you pull out a paper tray without checking
the paper jam location, the jammed paper
may be torn and the pieces may remain
inside the machine. This may cause machine
malfunctions; therefore, always check where
the paper jam occurred first.
2
Remove the jammed paper.
Note
3
114
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Push the tray in gently until it stops.
Paper Jams
Paper Jams in Tray 4 (When Tandem Tray Module is Installed)
The following describes how to clear paper jams occurring in Tray 4 when the Tandem Tray
Module is installed.
1
Pull out Tray 4.
Important • If you pull out a paper tray without checking
the paper jam location, the jammed paper
may be torn and the pieces may remain
inside the machine. This may cause machine
malfunctions; therefore, always check where
the paper jam occurred first.
2
Remove the jammed paper.
Note
Troubleshooting
3
• If the paper is torn, make sure no piece of
paper remains inside the machine.
If paper is jammed in the paper feed section,
pull out the Tray 3, and then pull out [C].
6
C
4
Open the inner cover and gently remove the
paper.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
5
Close the inner cover and push the Tray 3 in gently until it stops.
6
Push the Tray 4 in gently until it stops.
115
6 Troubleshooting
Paper Jams in Tray 5 (Bypass Tray)
The following describes how to clear paper jams occurring in Tray 5.
1
Check the back of Tray 5 (around the paper
feed entrance) and remove the jammed paper.
Important • When two or more sheets of paper are
loaded, remove all of the sheets from the
tray.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
2
When two or more sheets of paper were
loaded, jog the paper you removed making
sure that all four corners are neatly aligned.
3
Insert the paper into the tray with the printing
side facing down until its edge lightly touches
against the paper feed entrance.
Troubleshooting
6
Paper Jams in Tray 6 (HCF B1)
This section describes how to clear paper jams occurring in Tray 6 (HCF B1).
Paper Jams in Tray 6 Exit........................................................................................................................................................... 116
Paper Jams in Tray 6 Top Cover ............................................................................................................................................... 117
Paper Jams in Tray 6................................................................................................................................................................... 118
Note
• Remedy differs depending on where the paper jam occurs. Follow the instructions displayed and
remove the jammed paper.
Paper Jams in Tray 6 Exit
1
116
Gently move Tray 6 to the left until it stops by
gripping the handle on the top left side of Tray
6.
Paper Jams
2
Remove the jammed paper.
Note
3
• If the paper is torn, make sure no pieces of
paper remain inside Tray 6.
Gently put Tray 6 back into position.
Paper Jams in Tray 6 Top Cover
Gently move Tray 6 to the left until it stops by
gripping the handle on the top left side of Tray
6.
2
Open the Tray 6 top cover.
Troubleshooting
1
6
3
Remove the jammed paper.
Note
• If the paper is torn, make sure no pieces of
paper remain inside Tray 6.
4
Close the top cover.
5
Gently put Tray 6 back into position.
117
6 Troubleshooting
Paper Jams in Tray 6
1
Pull out Tray 6 until it stops.
CAUTION
If you need to pull out a tray to
remove paper jam, contact Fuji
Xerox Customer Support
Center. Do not pull out a tray,
otherwise it may cause injuries.
2
Remove the jammed paper.
Note
Troubleshooting
6
3
• If the paper is torn, make sure no pieces of
paper remain inside Tray 6.
Push Tray 6 in gently until it stops.
Paper Jams in Finisher A2
The following describes how to clear paper jams occurring in the Finisher A2 (optional).
The following shows the reference section for the procedures to clear a paper jam in each
location.
Paper Jams under the Finisher Top Cover.............................................................................................................................. 118
Paper Jams in the Finisher Transport...................................................................................................................................... 119
Paper Jams in Fusing Unit ......................................................................................................................................................... 119
Paper Jams under the Finisher Top Cover
1
Open the finisher top cover and remove the
jammed paper.
Note
2
118
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Close the finisher top cover.
Paper Jams
Paper Jams in the Finisher Transport
Gently open the finisher front door.
2
Turn the knob to eject the jammed paper onto
the finisher tray.
3
Open the finisher top cover and remove the
paper.
Note
Troubleshooting
1
• If the paper is torn, make sure no piece of
paper remains inside the machine.
6
4
Close the finisher top cover.
5
Close the finisher front door.
Note
• If the finisher front cover is not closed completely, a message appears and the machine will remain
paused.
Paper Jams in Fusing Unit
1
While lifting up the release lever (1), gently
open the top left cover (2).
119
6 Troubleshooting
When the Side Tray (optional) is installed
Remove paper from the Side Tray (1), close the
Side Tray (2), and then open the top left cover.
Troubleshooting
2
Move the lever A1 towards you to open the
chute of the fusing unit.
3
Remove the jammed paper.
Important • The fusing unit is extremely hot. Do not touch
the fusing unit as it may result in burn injury.
Note
• If the paper is torn, make sure no piece of
paper remains inside the machine.
6
4
Return the lever A1 to the original position, and close the chute of the fusing unit.
5
Push the center of the top left cover and close the cover gently.
Paper Jams in Finisher B1
The following describes how to clear paper jams occurring in the Finisher B1 (optional).
Paper Jams under the Finisher Top Cover.............................................................................................................................. 120
Paper Jams in the Center Unit.................................................................................................................................................. 121
Paper Jams under the Finisher Top Cover
1
120
Push up the lever on the finisher top cover.
Paper Jams
2
The finisher top cover opens.
3
Remove the jammed paper.
Note
Close the finisher top cover.
Troubleshooting
4
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Paper Jams in the Center Unit
1
Lift the top cover and open.
Note
2
6
Remove the jammed paper.
Note
3
• The top cover cannot be detached from the
machine.
• If the paper is torn, make sure no piece of
paper remains inside the machine.
Close the finisher top cover.
Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker
The following describes how to clear staple jams inside the finisher when the C3 Finisher
(optional) or the C3 Finisher with Booklet Maker (optional) is installed.
Paper Jams in the Center Tray ..................................................................................................................................................122
Paper Jams in the Finisher Transport......................................................................................................................................122
Paper Jams at the Handle [3a].................................................................................................................................................123
Paper Jams at the Handle [3a] (Using the Knob [3b]) .......................................................................................................123
Paper Jams at the Handle [3c] .................................................................................................................................................124
Paper Jams at the Handle [3d].................................................................................................................................................125
Paper Jams at the Handle [3d] (when the paper is ejected at the output area)..........................................................126
121
6 Troubleshooting
Paper Jams in the Booklet Unit [4] (For C3 Finisher with Booklet Maker)..................................................................... 126
Paper Jams in the Booklet Tray [4a] (For C3 Finisher with Booklet Maker) ..................................................................127
Note
• Remedy differs depending on where the paper jam occurs. Follow the instructions displayed and
remove the jammed paper.
Paper Jams in the Center Tray
1
If you can see the edge of the jammed paper
on the center tray, gently pull the paper to the
right.
2
Open the top cover of the finisher transport,
and then close it.
Troubleshooting
6
Paper Jams in the Finisher Transport
122
1
Open the top cover of the finisher transport.
2
Remove the jammed paper if there is.
3
Close the top cover of the finisher transport.
Paper Jams
Paper Jams at the Handle [3a]
1
Open the finisher front door.
2
Move the handle [3a] upwards (1), and remove
the jammed paper (2).
Note
• If paper is torn, check for any torn pieces of
paper inside the machine.
Return the handle [3a] to its original position.
4
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
Paper Jams at the Handle [3a] (Using the Knob [3b])
1
Open the finisher front door.
2
Move the handle [3a] upwards (1), and remove
the jammed paper (2).
Note
• If paper is torn, check for any torn pieces of
appear inside the machine.
123
Troubleshooting
3
6
6 Troubleshooting
3
Turn the knob [3b] to the left (1), and eject the
jammed paper (2).
4
Gently pull the paper to remove.
Note
Troubleshooting
6
• If paper is torn, check for any torn pieces of
paper inside the machine.
5
Return the handle [3a] to its original position.
6
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
Paper Jams at the Handle [3c]
124
1
If you can see the edge of the jammed paper
on the output tray, gently pull the paper
straight from the exit area to remove.
2
Open the finisher front cover.
Paper Jams
3
Move the handle [3c] to the left.
4
Remove the jammed paper.
Note
• If paper is torn, check for any torn pieces of
paper inside the machine.
Return the handle [3c] to its original position.
6
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
6
Paper Jams at the Handle [3d]
1
Open the finisher front door.
2
Move the handle [3d] to the right.
Troubleshooting
5
125
6 Troubleshooting
3
Remove the jammed paper.
Note
• If paper is torn, check for any torn pieces of
paper inside the machine.
4
Return the handle [3d] to its original position.
5
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
Paper Jams at the Handle [3d] (when the paper is ejected at the output area)
1
Troubleshooting
Gently pull the jammed paper to the right to
remove.
Note
• If paper is torn, check for any torn pieces of
paper inside the machine.
6
Paper Jams in the Booklet Unit [4] (For C3 Finisher with Booklet Maker)
126
1
Open the finisher front door.
2
Pull out the booklet unit [4].
Paper Jams
3
Turn the knob [4a] to the left (1), and remove
all the jammed paper (2).
4
Return the booklet unit [4] to its original position.
5
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
Paper Jams in the Booklet Tray [4a] (For C3 Finisher with Booklet Maker)
Open the finisher front door.
Troubleshooting
1
6
2
Turn the knob [4a] to the right to eject the
jammed paper onto the booklet tray.
3
Remove the jammed paper.
Note
4
• If paper is torn, check for any torn pieces of
paper inside the machine.
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
127
6 Troubleshooting
Paper Jams in the Folder Unit CD1
The following describes how to clear paper jams inside the folder unit when the Folder Unit
CD1 (optional) is installed.
Paper Jams at the Handle [2a]................................................................................................................................................. 128
Paper Jams at the Handle [2b]................................................................................................................................................. 129
Paper Jams at the Knob [2c], the Handle [2e]/[2f], and the Tri-fold Output Tray [2d].............................................. 129
Paper Jams at the Tri-fold Output Tray [2d] and the Handle [2g] .................................................................................. 130
Note
• A remedy differs depending on where the paper jam occurs. Follow the instructions displayed and
remove the jammed paper.
Paper Jams at the Handle [2a]
Troubleshooting
1
Make sure that the machine has stopped, and
open the folder unit cover of the Folder Unit
CD1.
2
Move the handle [2a] upwards (1), and remove
the jammed paper (2).
Note
6
3
Return the handle [2a] to its original position.
4
Close the folder unit cover of the Folder Unit CD1.
Note
128
• If paper is torn, check for any torn pieces of
paper inside the machine.
• A message will be displayed and the machine will not operate if the folder unit cover of the Folder
Unit CD1 is even slightly open.
Paper Jams
Paper Jams at the Handle [2b]
1
Make sure that the machine has stopped, and
open the folder unit cover of the Folder Unit
CD1.
2
Move the handle [2b] to the left (1), and
remove the jammed paper (2).
Note
Troubleshooting
3
• If paper is torn, check for any torn pieces of
paper inside the machine.
Return the handle [2b] to its original position.
6
4
Close the folder unit cover of the Folder Unit CD1.
Note
• A message will be displayed and the machine will not operate if the folder unit cover of the Folder
Unit CD1 is even slightly open.
Paper Jams at the Knob [2c], the Handle [2e]/[2f], and the Tri-fold Output Tray [2d]
1
Make sure that the machine has stopped, and
open the folder unit cover of the Folder Unit
CD1.
129
6 Troubleshooting
2
Pull out the Tri-fold output tray [2d] (1), and
move the handle [2e] to the right (2). Remove
the jammed paper (3).
Note
3
• If paper is torn, check for any torn pieces of
paper inside the machine.
If you cannot remove the paper in step 2,
return the handle [2e] to its original position
(1), and move the handle [2f] (2). Turn the
knob [2c] to the left (3), and then remove the
jammed paper (4).
Note
• If paper is torn, check for any torn pieces of
paper inside the machine.
Troubleshooting
4
Return the handle opened ([2f] or [2e]) to its
original position (1), and push the Tri-fold
output tray [2d] in (2).
5
Close the folder unit cover of the Folder Unit CD1.
6
Note
• A message will be displayed and the machine will not operate if the folder unit cover of the Folder
Unit CD1 is even slightly open.
Paper Jams at the Tri-fold Output Tray [2d] and the Handle [2g]
1
Make sure that the machine has stopped, and
open the folder unit cover of the Folder Unit
CD1.
2
Pull out the Tri-fold output tray [2d] (1), and
move the handle [2g] to the right (2). Remove
the jammed paper (3).
Note
130
• If paper is torn, check for any torn pieces of
paper inside the machine.
Paper Jams
3
Return the handle [2g] (1), and push the Trifold output tray [2d] in (2).
4
Close the folder unit cover of the Folder Unit CD1.
Note
• A message will be displayed and the machine will not operate if the folder unit cover of the Folder
Unit CD1 is even slightly open.
Troubleshooting
6
131
6 Troubleshooting
Document Jams
When a document jam occurred in the document feeder, the machine stops and a message
is displayed on the touch screen. Follow the instructions displayed to clear the document
jam and then load the document in the document feeder again.
Note
• The instructions differ depending on which of the following two document feeders is attached.
- Duplex Automatic Document Feeder B1-PC
- Duplex Automatic Document Feeder C1-PC
Duplex Automatic Document Feeder B1-PC (Optional)
1
Pull up the handle of the left cover of the
document feeder, and then open the left cover
until it stops.
Note
Troubleshooting
• When you fully open the cover, it enters a
fixed position. Open the cover gently.
2
If the document is not caught in the entry of
the document feeder, pull out the document.
3
If the massage on the screen instructs you to
turn the knob, turn the knob to eject the
document upward.
6
Important • If the document is caught, do not pull it out
forcibly. The document could be damaged.
132
4
Close the left cover of the document feeder until it clicks into place, and confirm that there
is no space between the near or far side of the cover and the document feeder.
5
If you cannot find the document, lift the
document feeder gently, open the Side 2
scanner and remove the document if it is there.
Document Jams
Return the Side 2 scanner first, and then close
the document feeder gently.
7
If you could not find the document in step 5,
lift the document feeder tray and remove the
document.
8
Return the document feeder tray gently.
9
Make sure that the document is not torn, wrinkled or folded, and then load the document
again following the instructions displayed on the touch screen.
Note
• After removing the jammed document, reload the entire document including the pages already
scanned. The machine will automatically skip the scanned pages and start scanning unscanned
pages.
• Torn, wrinkled or folded documents may cause document jams and damage. To scan such
documents, directly place the document on the document glass to make copies.
Duplex Automatic Document Feeder C1-PC
1
Pull up the handle of the top cover of the
document feeder, and then open the top cover
until it stops.
Note
2
• When you fully open the cover, it enters a
fixed position. Open the cover gently.
Open the left cover of the document feeder
until it stops.
133
Troubleshooting
6
6
6 Troubleshooting
Troubleshooting
3
If the document is not caught in the entry of
the document feeder, pull out the document.
4
If the message on the screen indicates a paper
jam in the document feeder left cover, remove
the jammed document from the document
feeder left cover.
5
Close the top cover of the document feeder
until it clicks into place, and confirm that there
is no space between the near or far side of the
cover and the document feeder.
6
Close the left cover of the document feeder
until it clicks into place.
7
If you cannot find the document, lift the
document feeder gently, open the Side 2
scanner and remove the document if it is there.
8
Return the Side 2 scanner first, and then close
the document feeder gently.
6
134
Document Jams
9
If you could not find the document in step 7,
lift the document feeder tray and remove the
document.
10
Return the document feeder tray gently.
11
Make sure that the document is not torn, wrinkled or folded, and then load the document
again following the instructions displayed on the touch screen.
Note
• After removing the jammed document, reload the entire document including the pages already
scanned. The machine will automatically skip the scanned pages and start scanning unscanned
pages.
• Torn, wrinkled or folded documents may cause document jams and damage. To scan such
documents, directly place the document on the document glass.
Troubleshooting
6
135
6 Troubleshooting
Image Quality Trouble
If the image quality of printed documents is poor, identify the symptom in the following
table to perform the remedy.
If image quality does not improve even after performing the remedy, contact our Customer
Support Center.
Symptom
The copy is dirty.
Troubleshooting
6
136
Cause
Remedy
Is the document glass or the
document cover dirty?
Clean the document glass and the document
cover.
Is the document a
transparent type such as a
transparency film?
If the document is transparent, dirt on the
document cover will be copied. Place a white
sheet of paper on top of the document when
copying.
Is the document colored,
rough, or a blueprint?
Adjust the copy density or image quality.
Is the document glossy
printing paper?
Glossy printing paper easily sticks to the
document glass, and shadows are sometimes
copied, soiling the image. Place a
transparency film under the document when
copying.
The copy has
black lines.
Is the constant velocity
transport glass on the
document feeder dirty?
Clean the constant velocity transport glass.
The copy is too
dark.
Is the copy density set to
[Darken]?
Adjust the copy density.
The copy is too
light.
Is the document faint?
The copy is
slightly
misaligned.
Are the paper edges aligned
and the leading edge
adjusted to the tray corners?
Align the paper edges, adjust them to the
tray's top corners, and reload the paper.
Refer to "Loading Paper" (P.84).
The copy is
misaligned or
skewed.
Is the document loaded
correctly?
Load the document correctly.
Is the paper loaded correctly
in the tray?
Load the paper correctly.
Are the paper guides of Tray
5 correctly aligned to the
paper?
Load the paper correctly and align the
document guides to the document edges.
Are the document guides on
the document feeder set in
the correct positions?
Load the document correctly, and align the
document guides to the document edges.
Is the paper tray inserted
correctly?
Firmly push in the tray until it stops to insert
it properly.
Refer to "Loading Paper" (P.84).
Is the copy density set to
[Lighten]?
Refer to "Loading Paper" (P.84).
Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.87).
Image Quality Trouble
Symptom
Part of the image
is missing on the
copy.
Cause
Remedy
Is the paper damp?
If the paper is damp, the copy image may be
partially missing or unclear. Replace the
paper with new one.
Refer to "Loading Paper" (P.84).
Is folded or wrinkled paper
included in the tray?
Remove the unsuitable paper or replace all of
the paper with new one.
Refer to "Loading Paper" (P.84).
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
The copy has a
stripe pattern.
Is the enlargement ratio too
large?
Vertical stripes may be printed on the copies
depending on the ratio. Adjust the ratio to
eliminate the stripes.
Color shift of color
copies is poor,
resulting in
unsatisfactory
image quality.
Is the color calibration
incorrect?
Execute auto calibration.
Is the machine set where it is
exposed to direct sunlight?
If the document glass is exposed to strong
light when you turn the machine on or cancel
the Power Saver mode, color shift may occur.
Close the document cover and turn the
machine on, and when the machine becomes
ready to copy or print, turn the machine off
and then on one more time.
Printing is faint.
(smudged,
unclear)
Black dots are
printed.
The paper is damp.
Refer to "Executing Calibration" (P.106).
Replace the paper with new one.
Refer to "Loading Paper" (P.84).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new one.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
137
Troubleshooting
Is the document pasted or
folded?
6
6 Troubleshooting
Symptom
Black or colored
lines are printed.
Troubleshooting
Dirt appears at
equal intervals.
Cause
Remedy
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
The machine interior (LED
printhead) is dirty.
Clean the machine interior.
The constant velocity
transport glass on the
document feeder is dirty.
Clean the constant velocity transport glass.
The paper path is dirty.
Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
6
Paper feed
direction
White dots
appear in black
filled areas.
138
The paper is unsuitable.
Load suitable paper.
Refer to "Loading Paper" (P.84).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Image Quality Trouble
Symptom
Cause
The paper is damp.
Printed toner
smudges when
rubbed with your
The paper is unsuitable.
finger.
Toner is not fused.
The paper is soiled
with toner.
Replace the paper with new one.
Refer to "Loading Paper" (P.84).
Load suitable paper.
Refer to "Loading Paper" (P.84).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
High-voltage power supply
may have malfunctioned.
Contact our Customer Support Center.
Troubleshooting
The entire paper
area is printed
black.
Remedy
6
Nothing is printed. Two or more sheets of paper
are being fed simultaneously
(double-feed).
White areas or
white or colored
stripes appear.
Fan the paper well and load it again.
Refer to "Loading Paper" (P.84).
Power supply or high-voltage
power supply may have
malfunctioned.
Contact our Customer Support Center.
The machine interior (LED
printheads) may be soiled.
Clean the machine interior.
The paper is damp.
Replace the paper with new one.
Refer to "Loading Paper" (P.84).
The paper is unsuitable.
Load suitable paper.
Refer to "Loading Paper" (P.84).
139
6 Troubleshooting
Symptom
Cause
Remedy
The entire output
is faint.
When Tray 5 is used, the size
and type of the loaded paper
are different from the
settings on the print driver.
Load paper of the correct type and size into
Tray 5.
Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.87).
Two or more sheets may be
fed simultaneously.
Fan the paper well and load it again.
The paper is unsuitable.
Replace the paper with new one.
Paper has been added to the
paper loaded.
Refer to "Loading Paper" (P.84).
Paper becomes
wrinkled.
Refer to "Loading Paper" (P.84).
The paper is damp.
Troubleshooting
Text is blurred.
The paper is unsuitable.
Paper has been added to the
paper loaded.
6
Replace the paper with new one.
Refer to "Loading Paper" (P.84).
The paper is damp.
White or color
patches appear
vertically.
Paper feed
direction
140
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
No toner remains in the toner
cartridge.
Replace the toner cartridge with a new one.
The machine interior (LED
printheads) may be soiled.
Clean the machine interior.
Image Quality Trouble
Symptom
Text or images
are printed at an
angle.
Cause
Remedy
The paper guides in the paper Adjust the horizontal and vertical paper
tray are not set in the correct guides to the correct positions.
positions.
Refer to "Loading Paper" (P.84).
Troubleshooting
6
141
6 Troubleshooting
Stapler Faults
This section describes how to clear stapler troubles when the optional finisher is installed.
Perform the procedures on the following pages when copies are not stapled or staples are
bent. Contact our Customer Support Center if the problem persists after you have tried the
following solutions.
Important • Even if the sheets have been stapled together properly, staples may rise up depending on the way
you handle the sheets.
Unstapled
Bent staple
Troubleshooting
If copies are stapled as shown in the figures below, contact our Customer Support Center.
One side of staple rising up
Staple bent in reverse direction
Flattened staple
Entire staple rising up
6
Staple rising up with center
pressed in
142
Stapler Faults
Staple Jams in Staple Cartridge (for Finisher A2)
This section describes how to clear staple jam occurred in the staple cartridge of the Finisher
A2 (optional).
1
Make sure that the machine is not operating,
and gently open the finisher front cover.
2
Take the staple cartridge out of the machine.
Note
Troubleshooting
3
• The staple cartridge is firmly inserted. A slight
force is required to pull the cartridge out of
the finisher.
After you take out the staple cartridge, check
inside of the finisher for any remaining staples.
Remove any staples remaining inside.
4
Pull up the metal part of the staple cartridge as
shown in the illustration.
5
Remove the jammed staples (1), and then
return the metal part pulled up in step 4 to the
original position (2).
6
CAUTION
Be careful in removing jammed staples.
143
6 Troubleshooting
6
Push the staple cartridge into the machine until
it clicks into place.
7
Close the finisher front cover.
Note
• If the finisher front cover is not completely closed, a message will appear and the machine remains
paused.
If you cannot remove jammed staples even after you perform the above procedure, contact
our Customer Support Center.
Staple Jams in Staple Cartridge (for Finisher B1)
Troubleshooting
This section describes how to clear staple jam occurred in the staple cartridge of the Finisher
B1 (optional).
1
Make sure that the machine is not operating,
and open the finisher front door.
2
Grasp the handle to pull out the staple
cartridge to the right, towards you.
3
Move up the staple cartridge, and then take it
out of the machine.
6
144
Stapler Faults
After you take out the staple cartridge, check
inside of the finisher for any remaining staples.
5
Pull up the metal part of the staple cartridge as
shown in the illustration.
6
Remove the jammed staples (1), and then
return the metal part pulled up in step 5 to the
original position (2).
Troubleshooting
4
CAUTION
6
Be careful in removing jammed staples.
7
Push the staple cartridge into the machine until
it clicks into place.
8
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
145
6 Troubleshooting
Staple Jams in Staple Cartridge
(for C3 Finisher and C3 Finisher with Booklet Maker)
This section describes how to clear staple jam occurred in the staple cartridge of the C3
Finisher (optional) and the C3 Finisher with Booklet Maker (optional).
Make sure that the machine is not operating,
and open the finisher front door.
2
With grasping the lever [R1] of the staple
cartridge holder, pull out the holder to the right,
towards you.
3
With grasping the orange lever, pull out the
staple cartridge.
Troubleshooting
1
6
Note
• The staple cartridge is firmly inserted. A slight
force is required to pull the cartridge out of
the finisher.
• When the C3 Finisher Staple Unit 65 Sheets is
installed, pull down the orange lever, and pull
out the staple cartridge.
4
146
After removing the staple cartridge, check
inside of the finisher for any remaining staples.
Stapler Faults
5
Pull up the metal part of the staple cartridge as
shown in the illustration.
6
Remove the jammed staples (1), and then
return the metal part pulled up in step 5 to the
original position (2).
CAUTION
Be careful in removing jammed staples.
Troubleshooting
7
With grasping the orange lever of the staple
cartridge, push the staple cartridge into its
original position until it clicks into place.
6
8
Close the finisher front door.
Note
• If the finisher front door is not completely closed, a message will appear and the machine remains
paused.
If you cannot remove jammed staples even after you perform the above procedure, contact
our Customer Support Center.
Booklet Staple Jams in Booklet Staple Cartridge
(for C3 Finisher with Booklet Maker)
This section describes how to clear staple jam occurred in the booklet staple cartridge of the
C3 Finisher with Booklet Maker (optional).
1
Make sure that the machine is not operating,
and open the finisher front door.
147
6 Troubleshooting
Troubleshooting
2
Pull out the booklet unit.
3
With grasping the lever of the booklet staple
cartridge, push the booklet staple cartridge
downward. Then, pull out the booklet staple
cartridge upward.
4
Push down the metal part of the staple
cartridge.
5
Remove the jammed staples (1), and return the
metal part pushed down in step 4 to its original
position (2).
6
CAUTION
Be careful in removing jammed staples.
6
148
Return the booklet staple cartridge to its
original position.
Stapler Faults
7
Slightly push the booklet staple cartridge
upward, and make sure that it clicks into place.
Note
• Return the booklet staple cartridge until ( )
of the booklet staple cartridge is fitted in ( )
of the booklet unit.
Return the booklet unit to its original position.
9
Close the finisher front door.
Note
• If the door is not closed completely, a message appears and the machine will remain paused.
If you cannot remove jammed staples even after you perform the above procedure, contact
our Customer Support Center.
Troubleshooting
8
6
149
6 Troubleshooting
Troubleshooting
6
150
Index
Index
A
document guides .............................................................. 40, 41
document jams........................................................................132
access lamp................................................................................. 37
document output tray..................................................... 40, 41
adjusting foot............................................................................. 38
document stopper ............................................................ 40, 41
drum cartridges ......................................................................... 39
B
duplex automatic document feeder ................................. 40
Booklet Maker Unit for Finisher B1 ................................... 99
E
booklet staple cartridge .................... 44, 46, 99, 100, 147
booklet tray................................................................................. 45
e-mail ............................................................................................. 77
error indicator..................................................................... 48, 50
booklet unit side cover............................................................ 44
Ethernet interface connector ............................................... 38
bottom left cover ............................................................38, 113
exit 2 tray ..................................................................................... 36
bypass tray ................................................................................116
extension tray..................................................................... 43, 87
C
F
C (clear) button...................................................................48, 51
fax/internet fax.......................................................................... 68
C3 finisher.............................................45, 97, 104, 121, 146
Finisher A2 ...................................................... 43, 94, 118, 143
C3 finisher with booklet maker .. 45, 97, 100, 104, 121,
Finisher B1 ........................................... 44, 95, 103, 120, 144
126, 146
finisher front door..................................................................... 45
calibration..................................................................................106
finisher top cover ....................................................................120
center tray .........................................................43, 45, 46, 122
finisher transport.....................................................................122
center unit .................................................................................121
finisher transport center tray ....................................... 45, 46
clear all button....................................................................47, 51
finisher tray ......................................................................... 44, 45
confirmation indicator.....................................................40, 41
folder.............................................................................................. 79
constant velocity transport glass ................................40, 41
folder unit cover ........................................................................ 46
control panel........................................................................36, 47
front cover.................................................................... 36, 43, 44
conveyance box......................................................................... 39
front transport cover ............................................................... 44
copying ......................................................................................... 62
fusing unit.................................................................................... 39
creaser unit.................................................................................. 44
custom button 1.................................................................48, 50
H
custom button 2.................................................................48, 51
custom button 3.................................................................48, 51
handle............................................................................................ 39
HCF ...............................................................................................116
D
hole punch kit ............................................................................. 44
hole punch waste container .................... 44, 45, 103, 104
data indicator......................................................................48, 50
dial pause button...............................................................48, 51
I
document cover......................................................................... 36
document feeder ......................................... 40, 62, 132, 133
IC card reader............................................................................. 49
document feeder tray......................................................40, 41
image quality trouble............................................................136
document glass ..................................................................36, 63
interrupt button................................................................. 47, 51
151
Index
booklet unit ..........................................................................44, 45
Index
J
job status button ...............................................................47, 51
replacing
staple cartridge ...................................................................94
toner cartridge.....................................................................92
reset button .................................................................................38
L
large size color UI......................................................................50
left cover ...............................................................................40, 41
lever.................................................................................................40
loading paper..............................................................................84
locking casters ............................................................................36
log in/out button ...............................................................47, 51
low power mode.........................................................................56
lower center tray........................................................................36
M
machine status button....................................................47, 51
main power indicator.......................................................48, 50
main power switch ....................................................................39
Index
maintenance ...............................................................................91
maximum fill line...............................................84, 85, 86, 88
S
scan to pc......................................................................................77
scanning ........................................................................................72
screen brightness .......................................................................59
Secondary Ethernet connector.............................................38
services home button.......................................................47, 51
side tray.........................................................37, 110, 111, 112
sleep mode ...................................................................................56
Smart WelcomEyes ...........................................................37, 57
speed dial button...............................................................48, 51
staple cartridge...43, 44, 45, 94, 95, 97, 143, 144, 146
staple jams ................................................................................142
start button ..........................................................................48, 51
stop
fax/internet fax job ...........................................................70
scan job ..................................................................................76
stop button...........................................................................48, 51
stopping a copy job ..................................................................66
N
stopping a fax job .....................................................................70
store & send link.........................................................................78
numeric keypad..................................................................48, 51
Stored File Manager 3 .............................................................75
O
T
one touch buttons.....................................................................49
tandem tray module .......................................... 37, 114, 115
one touch panels .......................................................................49
toner cartridge ....................................................................39, 92
output tray...........................................................................36, 45
top cover........................................................................41, 43, 44
top left cover ............................................................................110
P
touch screen.........................................................................47, 50
Tray 1 .............................................................................................36
paper clip tray.............................................................................48
Tray 2 .............................................................................................36
paper guides................................................................................87
Tray 3 .....................................................................................36, 37
paper jams ................................................................................ 109
Tray 4 .....................................................................................36, 37
power saver button...........................................................47, 51
Tray 5 (Bypass)...........................................................................36
power saver modes...................................................................56
Tray 6 (HCF B1)..........................................................................36
print.................................................................................................71
Tray 6 top cover .........................................................................36
push-button power switch .....................................36, 47, 52
tray attachment.........................................................................44
tri-fold output tray ....................................................................46
R
rear right cover ...........................................................................38
152
tri-fold output tray button .....................................................45
Index
U
USB memory slot ...................................................................... 48
unusable paper .......................................................................... 83
W
upper left cover.......................................................................... 38
usable paper ............................................................................... 82
waste toner container ............................................................. 39
USB 2.0 interface connector ................................................ 38
weights of usable paper ......................................................... 82
USB 3.0 interface connector ................................................ 38
WSD................................................................................................ 73
Index
153
Index
Index
154
Maintenance, Operation, and Services
For details on maintenance, operation, and services (coverage, period, charge,
etc), please contact Fuji Xerox Customer Support Center.
ApeosPort-VI C7771/C6671/C5571/C4471/C3371/C2271
DocuCentre-VI C7771/C6671/C5571/C4471/C3371/C2271
Quick Reference for English-Speaking Users
ME8328E1-1(Edition 1)
October 2017
Fuji Xerox Co., Ltd.
Copyright © 2017 by Fuji Xerox Co., Ltd.