ANZ Transactive Administration Guide

TRANS-TASMAN
ANZ TRANSACTIVE
ADMINISTRATOR GUIDE
AUSTRALIA AND NEW ZEALAND
09.2012
Simplifying and connecting your transaction
banking across Australia and New Zealand
contents
OVERVIEW OF THE
ADMINISTRATOR GUIDE ��������������������� 3
FUNCTION ROLES������������������������������� 5
Creating a Function Role����������������������������10
Approving a Function Role������������������������11
Modifying a Function Role������������������������12
Deleting a Function Role����������������������������13
Viewing a Function Role ����������������������������13
DATA ROLES ��������������������������������������� 15
USERS ���������������������������������������������������23
Creating a New User������������������������������������24
Password Standards ������������������������������������26
Approving a User������������������������������������������27
Modifying a User�������������������������������������������28
Resetting a User’s Password ���������������������� 29
Disabling a User’s Access ���������������������������� 30
Viewing Users���������������������������������������������������� 31
Deleting a User ������������������������������������������������ 31
Creating a Data Role������������������������������������17
ACCOUNT ASSIGNMENT �������������������33
Approving a Data Role��������������������������������18
SYSTEM SETUP�����������������������������������������35
Modifying a Data Role ��������������������������������19
Deleting a Data Role������������������������������������20
Viewing a Data Role��������������������������������������21
ADMINISTRATION REPORTS�����������37
NOTES�������������������������������������������������������������39
ANZ TRANSACTIVE ADMINISTRATION GUIDE CONTENTS 1
2 OVERVIEW ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
OVERVIEW
OVERVIEW OF THE
ADMINISTRATOR GUIDE
OVERVIEW OF THE ADMINISTRATOR GUIDE
Purpose
This Guide has been developed for new Administrators of ANZ Transactive, and
must be used in conjunction with the comprehensive ANZ Transactive Online Help.
References to additional information in Online Help are indicated by this icon.
Administrator Functions
Administrators have the ability to do the following tasks in ANZ Transactive:
>>Create new password users
>>Reset user passwords when necessary
>>Modify and maintain user profiles
>>Create and modify Function Roles and Data Roles
>>Assign Roles to users
>>View Administration Reports
>>Assign accounts to a Sub-Group
>>Set up email alerts
>>Maintain some organisation information.
Administration Models
For security purposes, most changes that an Administrator makes in ANZ Transactive must
be approved by another Administrator, e.g. adding a new Function Role and making
changes to a user’s profile.
An ANZ Transactive User Group can be set up with one of three Administration Models:
>>Triple Administration - the default Administration model for ANZ Transactive, where an
Administrator cannot modify or approve changes to their own profile (therefore a minimum
of three Administrators are required)
>>Dual Administration - in circumstances where an organisation can only provide two
Administrators. These Administrators can modify their own profile, but require a second
Administrator to approve the changes
ANZ TRANSACTIVE ADMINISTRATION GUIDE OVERVIEW 3
OVERVIEW OF THE ADMINISTRATOR GUIDE
>>Single Administration - where only one Administrator is required to make all changes.
This model is only available to Sole Traders or a Proprietary Company with a Sole Director.
Note: Changes to a User Group’s Administration Model must be requested on an ANZ
Transactive Maintenance Form and are implemented by ANZ.
ANZ Transactive Online Help > Administration
4 OVERVIEW ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
FUNCTION
ROLES
FUNCTION ROLES
FUNCTION ROLES
Introduction
Function Roles specify the products and payment types users will be able to access in
ANZ Transactive. i.e.:
>>Domestic Payments
>>Single Payments, and
>>Reporting.
Pre-Created Function Roles
ANZ provides a number of pre-created Function Roles. As an ANZ Transactive Administrator,
you can choose to:
>>assign these pre-created Function Roles to users
>>modify the pre-created Function Roles to suit your needs, or
>>create your own Function Roles that meet the needs of your organisation.
Pre-Created Function Role entitlements
SUPERUSE
This Function Role is designed for users who need to be able to perform all actions in ANZ
Transactive. A SUPERUSE User has the entitlements to:
>>Create, modify approve and release all types of payments
>>Create and modify all types of payment templates.
>>View all types of Payment, Administration and Balance & Transaction reports.
>>Set up and modify all types of payment alerts.
>>Download all types of reporting files, and
>>Perform all Administration functions
Note: Users with the SUPERUSE role must access ANZ Transactive through a Security Device
to perform certain functions, eg User and Role Administration, Payment Release, or
Get Rate.
ANZ TRANSACTIVE ADMINISTRATION GUIDE FUNCTION ROLES 5
FUNCTION ROLES
ADMIN
Is automatically assigned by ANZ to Security Device Users who are nominated as
Administrators. With this Function Role, a User is entitled to:
>>Create users (i.e. password users)
>>Maintain user profiles
>>Create and maintain Function Roles and Data Roles
>>Access all Administration Reports
>>Perform system setup functions, such as account assignment and file import paths.
reports
Is designed for users who need to generate and view Balance & Transaction reports in ANZ
Transactive. It entitles Users to view the ANZ Transactive Balance & Transaction Reports in
Standard, Filter and Profile modes, and includes:
>>Current Day Reports
>>Prior Day Reports
>>Statements
>>Returned Item Reports, and
>>Download of reporting files.
release
This Function Role entitles users who need to release payments in ANZ Transactive to:
>>Release all types of domestic and single payments
>>Enquire on all payments
>>Get a rate for an International Payment
>>View all types of payment and Balance & Transaction reports, and
>>Create and modify payment alerts.
Note: Users with the RELEASE Function Role must access ANZ Transactive with a Security
Device to perform certain functions, such as User and Role Administration, Payment
Release and Get Rate. It does not include the ability to create or approve payments.
6 FUNCTION ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
create
Is designed for users who need to create payments in ANZ Transactive and entitles users to:
>>Enter, import, modify, repair and delete all types of domestic and single payments (freeform
and template)
>>Enter, modify, approve and delete all payment templates
>>Enter, modify and delete all template sets
>>View all types of payment and Balance & Transaction reports, and
>>Create and modify payment alerts.
Note: Users with the CREATE role are not entitled to approve or release payments.
createrl
Is designed for users who need to both create and release payments in ANZ Transactive and
combines the entitlements of both the Create and Release roles to:
>>Enter, import, modify, repair and delete all types of domestic and single payments (freeform
and template)
>>Release all types of domestic and single payments
>>Enter, modify, approve and delete all payment templates
>>Enter, modify and delete all template sets
>>Enquire on all payments
>>Get a rate for an International Payment
>>View all types of payment and Balance & Transaction reports, and
>>Create and modify payment alerts.
Note: Users with the CREATERL role must access ANZ Transactive with a Security Device to
perform certain functions such as User and Role Administration, Payment Release and
Get Rate. This Function Role does not include the ability to approve or unapprove
payments.
ANZ TRANSACTIVE ADMINISTRATION GUIDE FUNCTION ROLES 7
FUNCTION ROLES
approve
This Function Role is designed for users who need to approve payments in ANZ Transactive.
It includes the entitlements to:
>>Enter, approve, unapprove, import, modify, repair and delete all types of domestic and
single payments (freeform and template)
>>Enquire, approve and unapprove all payment templates
>>Enter, modify and delete template sets
>>Enquire on all payments
>>View all types of payment and Balance & Transaction reports, and
>>Create and modify payment alerts.
Note: It does not include the ability to release payments.
Assigning Function Roles to Users
It is mandatory to assign a user a Function Role in ANZ Transactive. If a user is not allocated
a Function Role, they will not have any entitlements and will not be able to perform any
functions in ANZ Transactive. The same Function Role may be assigned to multiple users.
A Function Role must be approved before you can assign it to a user.
IF THE USER IS…
a new user
an existing user
THEN…
you assign a Function Role when you are setting up the user in
ANZ Transactive. See Creating a New User on page 24.
you can change the Function Role assigned to a User by
modifying the user’s profile. See Modifying a User on page 28.
ANZ Transactive Online Help > Administration > Function Roles
8 FUNCTION ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
ANZ TRANSACTIVE ADMINISTRATION GUIDE FUNCTION ROLES 9
FUNCTION ROLES
Creating a Function Role
STEP
1
ACTION
Select Admin > Function Roles > Add to display the Function Role screen.
2
Complete the fields on the Function Role screen as follows:
FIELD
ACTION
User Group
Select the User Group to which the Function Role will be available. If
the correct User Group is not already displayed, click the search icon
and select the appropriate User Group from the list.
Enter a unique name for the new Function Role (up to 8 characters,
no spaces).
Enter a brief description for the Function Role (up to 32 characters
including spaces).
Role Name
Role
Description
3
Click Add.
Result: The Function Role is created and a confirmation message is displayed.
4
5
Click OK to clear the message.
Result: The Function Role screen displays and the five Role Entitlements folders
are displayed - Domestic Payments, Reporting, Single Payments, Admin
and Utilities.
You now need to assign the appropriate entitlements to the Function Role. Click
the Expand All button to display the contents of all the folders.
Select the relevant entitlements required for each folder. Refer to ANZ Transactive
Online Help for details of the entitlements available.
6
When you have finished assigning all Function Role entitlements, click Update.
7
Click Close to exit the confirmation message.
Next Step
Before the Function Role can become active, it must be checked and approved by another
Administrator. See Approving a Function Role on page 11.
ANZ Transactive Online Help > Administration > Function Roles >
Creating a Function Role
10 FUNCTION ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Approving a Function Role
Use this procedure to review and confirm a new or modified Function Role. You cannot
approve a Function Role that you created (unless your User Group is set up with the Single
Administration model).
STEP
1
2
3
4
ACTION
Select Admin > Function Roles > View to display the Function Role List View.
Locate the Function Role to be approved in the list.
Tip: You know that a Function Role needs to be approved when APPROVE is an
option in the context menu or the Approve button displays on the Function Role
Details screen.
Click on the appropriate Function Role or select VIEW from the context menu to
open the Function Role Details screen.
Browse the Role Entitlements folders to confirm that the correct entitlements
have been assigned.
Notes:
>> If this is an existing Function Role that has been modified, click the View
Changes button at the bottom of the screen to view the Client Function Role
Differences Report, which shows the changes that have been made to the Role.
>> If any details are not correct, refer back to the Administrator who created the
Role or made and request them to correct the details. (If you make the changes
yourself, you will not be able to approve the role).
5
When you are ready, click Approve.
6
Click Close to exit the confirmation message.
The Function Role is approved and available for use. Any users who were already assigned
the Role will have the changes applied the next time they log into ANZ Transactive.
ANZ Transactive Online Help > Administration > Function Roles >
Approving a Function Role
ANZ TRANSACTIVE ADMINISTRATION GUIDE FUNCTION ROLES 11
FUNCTION ROLES
Modifying a Function Role
STEP
1
ACTION
Select Admin > Function Roles > View to display the Function Role List View.
2
Locate the Function Role in the list to be modified.
3
Select MODIFY from the context menu to open the Function Role Details screen.
4
Make changes to the Role Description at the top of the screen if necessary.
(You cannot change the User Group or Role Name.)
5
Click the Expand All button to display the contents of all the folders.
Select or de-select the relevant entitlements in each folder.
6
7
Refer to ANZ Transactive Online Help for details of the entitlements available.
When you have finished modifying the Function Role entitlements, click Update.
Result: A confirmation message is displayed.
Click Close to exit the message.
Next Step
Before the Function Role changes are applied, they must be checked and approved by
another Administrator. See Approving a Function Role on page 11.
ANZ Transactive Online Help > Administration > Function Roles >
Maintaining a Function Role
12 FUNCTION ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Deleting a Function Role
Before you delete a Function Role, identify the users who currently have the Function Role
assigned to them via the User Entitlements Report, and re-assign them another Function
Role. You cannot ‘undo’ the deletion of a Function Role.
STEP
1
ACTION
Select Admin > Function Roles > View to display the Function Role List View.
2
Locate the Function Role in the list that you want to delete.
3
Select DELETE from the context menu.
4
Result: A message displays Are you sure you want to proceed?
Click Yes to delete the Function Role.
Note: Deleting a Function Role does not have to be approved by
another Administrator.
Viewing a Function Role
STEP
1
ACTION
Select Admin > Function Roles > View to display the Function Role List View.
2
Locate the Function Role in the list that you want to view.
3
Either:
>> click on the Role name, or
>> select VIEW from the context menu.
4
5
Result: The Details - Function Role screen displays, which is a read-only view
of the screen.
Browse the folders on the Role Entitlements and Role Restrictions tabs to view
the entitlements that are assigned to the Function Role.
When you have finished, click Close to return to the Function Role List View.
ANZ TRANSACTIVE ADMINISTRATION GUIDE FUNCTION ROLES 13
14 FUNCTION ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
DATA ROLES
DATA ROLES
DATA ROLES
Introduction
Data Roles are created to give users access to accounts and restricted templates. For each
Data Role you can:
>>entitle accounts for each product (Domestic Payments, Single Payments and Reporting)
>>entitle accounts for each Single Payments payment type, and
>>entitle Restricted Templates for each payment type.
Example: For one Data Role, an account can be entitled for RTGS Payments only, but for
another Data Role, the same account can be entitled for all Single Payment types.
Pre-Created Data Role
ANZ provides two pre-created Data Roles in ANZ Transactive that provides a user with
access to:
>>All accounts and all restricted templates, or
>>All accounts only (no restricted templates).
As an ANZ Administrator, you can choose to:
>>assign a pre-created Data Role to users, or
>>create your own Data Roles that meet the needs of your organisation.
Assigning Data Roles to Users
It is mandatory to assign a user a Data Role in ANZ Transactive. The same Data Role may be
assigned to multiple users. A Data Role must be approved before you can assign it to a user.
IF THE USER IS…
a new user
an existing user
THEN…
you assign a Data Role when you are setting up the user in
ANZ Transactive. See Creating a New User on page 24.
you can change the Data Role assigned to a user by modifying
their profile. See Modifying a User on page 28.
ANZ TRANSACTIVE ADMINISTRATION GUIDE DATA ROLES 15
DATA ROLES
Note: If you want to restrict the accounts that can be seen by a user, you need to
ensure that you assign the Data Role before you give them access to the system.
ANZ recommends that you assign the Data Role first, and then the Function Role.
This will ensure that access is always restricted.
ANZ Transactive Online Help > Administration > Data Roles
16 DATA ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Creating a Data Role
STEP
1
ACTION
Select Admin > Data Roles > Add to display the Data Role screen.
2
Complete the fields on the Data Role screen as follows:
3
FIELD
ACTION
User Group
Role Name
Select the User Group to which the Data Role will be available. If the
correct User Group is not already displayed, click the search icon
and select the appropriate User Group from the list.
Enter a unique name for the new Data Role (up to 8 characters, no spaces).
Role
Description
Enter a brief description for the Data Role (up to 32 characters
including spaces).
Click Add.
Result: The Data Role is created and a confirmation message is displayed.
4
5
Click OK to clear the message.
Result: The Data Role screen displays and the Role Entitlements folders are
displayed for the three ANZ Transactive ‘products’ - Domestic Payments,
Reporting and Single Payments.
Click the required product folders and subfolders to open and display the filters
for the products you want to assign to this role.
Note: By default, a new Data Role is created with access to all accounts and no
restricted templates.
6
Select the relevant account and restricted template entitlements required from each
folder. Refer to ANZ Transactive Online Help for details of the entitlements available.
When you have finished assigning all Data Role entitlements, click Update.
Result: A confirmation message is displayed.
7
Click Close to exit the message.
Next Step
Before the Data Role can become active, it must be checked and approved by another
Administrator. See Approving a Data Role on Page 18.
ANZ Transactive Online Help > Administration > Data Roles > Creating a Data Role
ANZ TRANSACTIVE ADMINISTRATION GUIDE DATA ROLES 17
DATA ROLES
Approving a Data Role
Use this procedure to review and confirm a new or modified Data Role. You cannot approve
a Data Role that you created or modified (unless your User Group is set up with the Single
Administration model).
STEP
1
ACTION
Select Admin > Data Roles > View to display the Data Role List View.
2
Locate the Data Role to be approved in the list.
3
Tip: You know that a Data Role needs to be approved when APPROVE is an
option in the context menu, or the Approve button displays on the Data Role
Details screen.
Click on the appropriate Data Role or select VIEW from the context menu to open
the Data Role Details screen.
Browse the Role Entitlements folders to confirm that the correct entitlements
have been assigned.
4
Notes:
>> If this is an existing Data Role that has been modified, click the View Report
button at the bottom of the screen to view the Client Data Role Differences
Report, which shows the changes that have been made to the Role
5
>> If any details are not correct, refer back to the Administrator who created or
modified the Role and request them to correct the details. (If you make the
changes yourself, you will not be able to approve the role).
When you are ready, click Approve.
6
Click Close to exit the message.
Result: A confirmation message is displayed.
The Data Role is approved and available for use. Any users who were already assigned the
Role will have the changes applied the next time they log into ANZ Transactive.
ANZ Transactive Online Help > Administration > Data Roles > Approving a Data Role
18 DATA ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Modifying a Data Role
STEP
1
ACTION
Select Admin > Data Roles > View to display the Data Role List View.
2
Locate the Data Role in the list to be modified.
3
Select MODIFY from the context menu to open the Data Role Details screen.
4
Make changes to the Role Description at the top of the screen if necessary.
(You cannot change the User Group or Role Name.)
Click the Expand All button to display the contents of all the folders.
5
Select or de-select the relevant entitlements in each folder.
6
7
Refer to ANZ Transactive Online Help for details of the entitlements available.
When you have finished modifying the Data Role entitlements, click Update.
Result: A confirmation message is displayed.
Click Close to exit the message.
Next Step
Before the Data Role changes are applied, they must be checked and approved by another
Administrator. See Approving a Data Role on page 18.
ANZ Transactive Online Help > Administration > Data Roles >
Maintaining a Data Role
ANZ TRANSACTIVE ADMINISTRATION GUIDE DATA ROLES 19
DATA ROLES
Deleting a Data Role
Before you delete a Data Role, identify the users who currently have the Data Role assigned
to them via the User Entitlements Report, and re-assign them another Data Role. You cannot
‘undo’ the deletion of a Data Role.
Note: Deleting a Data Role does not have to be approved by another Administrator.
STEP
1
ACTION
Select Admin > Data Roles > View to display the Data Role List View.
2
Locate the Data Role in the list that you want to delete.
3
Select DELETE from the context menu.
4
Result: A message displays Are you sure you want to proceed?
Click Yes to delete the Data Role.
Note: If the Data Role is still assigned to a user or users, an error message will
display and cannot proceed until you have unassigned the Data Role from
the user(s).
20 DATA ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Viewing a Data Role
Use this procedure if you want to view the details of a Data Role without making changes.
STEP
1
ACTION
Select Admin > Data Roles > View to display the Data Role List View.
2
Locate the Data Role in the list that you want to view.
3
Either:
>> click on the Role name, or
>> select VIEW from the context menu.
4
5
Result: The Details - Data Role screen displays, which is a read-only view of
the Role.
Browse the folders on the Role Entitlements tab to view the entitlements that are
assigned to the Data Role.
When you have finished, click Close to return to the Data Role List View.
ANZ TRANSACTIVE ADMINISTRATION GUIDE DATA ROLES 21
22 DATA ROLES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
USERS
USERS
USERS
Introduction
There are two types of users in ANZ Transactive:
User Type
Administrators
What They Can Do
Administrators are special users of ANZ Transactive who can perform
system maintenance tasks. All Administrators require a security device.
In relation to users, Administrators can:
>> Create and maintain password users
Operators
>> Maintain the details and entitlements (Roles) for security device users.
Operators can perform various tasks in ANZ Transactive, depending on
the Function Role and Data Role assigned to them, e.g.:
>> create payments
>> create templates
>> view reports, and
>> approve payments.
An Operator will require a security device if they need to perform the
following functions:
>> Release payments
>> Manually obtain a foreign currency exchange for a cross-currency
payment (‘Get Rate’ function).
Therefore an Operator can be a Security Device User, or a Password User.
Creating Users
>>Security Device Users (Administrators and Operators) must be set up by ANZ, who also
issue the security device to the user. Requests for creating a new Security Device User must
be submitted to ANZ. After the user has been created in ANZ Transactive, an Administrator
can modify some details of the user’s profile.
>>Password Users are created by ANZ Transactive Administrators, who also assign a Data Role
and Function Role to the user.
Note: Security Device Users can also choose to log in with a password, but they will not be
able to perform those functions that require a Security Device (i.e. release payments,
get a dynamic rate and certain Administration functions).
ANZ Transactive Online Help > Administration > Users
ANZ TRANSACTIVE ADMINISTRATION GUIDE USERS 23
USERS
Creating a New User
Use this procedure to create a new password user in ANZ Transactive.
STEP
1
ACTION
Select Admin > Users > Add to display the User screen.
2
Complete the fields on the User screen as follows:
FIELD
How to Complete
User Group
Displays the User Group to which the user will belong. To select a
different User Group, click the browse button (…).
Enter a unique User ID for the user in ALL CAPITALS, up to 8
characters. The recommended standard is a combination of the
user’s first name and surname.
Leave this field blank for a password user.
User ID
Legal User
Name
Preferred User
Name
Email Address
Password
Confirm New
Password
Status
Enter a User Name which will appear in the system against all
payments or changes the user makes. This can be the same as
their User ID, or their full name.
Enter the user's email address if available.
Type a temporary password for the user using the password
standards (see next page).
Re-enter the temporary password.
Locale
Leave the status of Entered displayed.
Select English (Australia).
Time Zone
Select the appropriate Time Zone for the user.
Approver Type If this User Group is set up for Panel Payment Approval, select
an Approver Type from the list.
Administrator
If this User Group is set up for Vote Payment Approval, do not
make a selection.
Leave this field blank - Administrators are security device users
and security device users must initially be set up by ANZ.
24 USERS ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
STEP
ACTION
FIELD
How to Complete
Allow Single
Administrator
Approval
Mobile User
This field is used by ANZ when setting up Single Administration.
Disable User
Data Role
3
This field is used to allow the user to access ANZ Transactive on a
compatible digital mobile device.
Only select this field if you do not want the user to be enabled as
soon as they are approved.
Select a Data Role for the user (either a pre-defined Data Role or
one that has been created by your organisation).
Click the Add button.
Result: A Confirmation message is displayed.
4
5
6
Click Close to exit the message and re-display the User screen.
Scroll to the bottom of the screen and locate the Function Role field that is
now displayed.
Select the Function Role you want to assign to the user (either one of the
pre-defined roles or one you have created).
Click Update.
Result: A confirmation message displays.
7
8
Click Close to exit the message and re-display the User screen.
Select Admin > Users > View to display the User List again.
The new password user will be displayed with the Status of EN for Entered.
ANZ TRANSACTIVE ADMINISTRATION GUIDE USERS 25
USERS
Password Standards
ANZ Transactive passwords must meet the following standards:
>>Must be 8 to 16 characters long
>>Must contain at least one character from three of the following categories:
-- An uppercase letter
-- A lowercase letter
-- A number
-- A non-alphabetic character (e.g. ! @ # $ % ^ & * ( _ + = [ / ? >)
>>Must not include three or more consecutive repeats of the same character (e.g. AAA, 666)
>>Must not contain a repeating pattern in ascending or descending order (e.g. 123, abc, 765, gfe).
Next Step
Before a new password user profile becomes active, it must be approved by another
Administrator. See Approving a User on page 27.
ANZ Transactive Online Help > Administration > Users >
Creating a New Password User
26 USERS ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Approving a User
Use this procedure to approve new or modified user profile. You cannot approve a User that
you created or modified (unless your User Group has been implemented with the Single
Administration model).
STEP
1
ACTION
Select Admin > Users > View to display the User List View.
2
Locate the User to be approved in the list.
3
4
The user will have a Status of EN (for Entered).
Click on the appropriate User or select VIEW from the context menu to open
Details - User screen.
Check the details of the user that have been added or changed. If the user is new,
ensure you check the following:
>> Correct User Group
>> Unique User ID
5
>> Assignment of Data Role and Function Role.
When you are ready, click Approve.
6
Result: A confirmation message is displayed.
Click Close to exit the message and re-display the User List.
The user will now be displayed with a status of AP (for Approved) and can start
using ANZ Transactive.
A new user will be prompted to change their temporary password the first time they log on
to ANZ Transactive.
ANZ Transactive Online Help > Administration > Users > Approving a User Profile
ANZ TRANSACTIVE ADMINISTRATION GUIDE USERS 27
USERS
Modifying a User
Use this procedure to modify the profile of an existing user.
STEP
1
ACTION
Select Admin > Users > View to display the User List View.
2
Locate the user you want to maintain in the list.
3
Select MODIFY from the context menu to open the Modify - User screen.
4
Make edits to the following fields on the User screen as necessary:
>>Preferred User Name
>>Email Address
>>Locale
>>Time Zone
>>Data Role
>>Function Role
>>Approver Type (Panel Payment Approval User Groups only)
>>Administrator (use to add or remove Administrator rights for existing Security
Device Users only)
>>Mobile User
5
Note: You cannot change the User Group or User ID.
Click Update.
6
Result: A confirmation message is displayed.
Click Close to exit the message and re-display the User List.
The user will now be displayed with a status of EN (for Entered).
Next Step
A user profile that has been modified must be approved by another Administrator.
See Approving a User on page 27.
ANZ Transactive Online Help > Administration > Users > Maintaining Users
28 USERS ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Resetting a User’s Password
Use this procedure to re-set a user’s ANZ Transactive password. You know that the
user’s password needs to be re-set when their status on the User List screen is
PW (Password Violation).
You can also use this procedure to re-set the password for a Security Device User. Security
Device Users can choose to log into ANZ Transactive with a password, but they will not be
able to perform those functions that require a Security Device (i.e. release payments, get a
dynamic exchange rate and certain Administration functions).
STEP
1
ACTION
Select Admin > Users > View to display the User List View.
2
Locate the user you want to maintain in the list.
3
Select MODIFY from the context menu to open the Modify - User screen.
4
Type a new (temporary) password in the Password field using the Password
Standards on page 26.
5
Note: The new password must be different from the old password.
Re-enter the password in the Confirm New Password field.
6
Click Update.
7
Result: A confirmation message is displayed.
Click Close to exit the message and re-display the User List.
The user will now be displayed with a status of EN (for Entered).
Next Step
Inform the user of their temporary password. The user will not be able to access
ANZ Transactive until their profile has been approved by another Administrator.
See Approving a User on page 27.
ANZ Transactive Online Help > Administration > Users > Maintaining Users
ANZ TRANSACTIVE ADMINISTRATION GUIDE USERS 29
USERS
Disabling a User’s Access
Use this procedure to temporarily disable a user’s access to ANZ Transactive.
When you disable a user’s access, they will be unable to log into the system and any alerts
to which the user is subscribed will cease. The following functions will still operate:
>>‘In-flight’ payments that the user created before they were disabled will continue to move
through the payment approval and release process
>>Any payments released by the user prior to being disabled will continue to be extracted
and processed by ANZ systems
>>Any payment schedules established by the user will continue to be acted on
>>You will continue to be charged for any of these activities that result in a fee.
STEP
1
ACTION
Select Admin > Users > View to display the User List View.
2
Locate the user you want to disable in the list.
3
Select MODIFY from the context menu to open the Modify - User screen.
4
Check the Disable User box.
5
Click Update.
6
Result: A confirmation message is displayed.
Click Close to exit the message and re-display the User List.
Disabled users have Y displayed in the Disabled column of the User screen.
Next Step
The change to disable the user profile must be approved by another Administrator.
See Approving a User on page 27.
Note: To re-enable the user‘s access, repeat the procedure above, but uncheck the
Disable User box.
ANZ Transactive Online Help > Administration > Users > Disabling a User’s Access
30 USERS ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Viewing Users
Use this procedure to view details of users in ANZ Transactive.
STEP
1
ACTION
Select Admin > Users > View to display the User List View.
2
This screen summarises all users in ANZ Transactive, and shows whether they are
an Administrator and whether their profile is active.
Locate the user in the list that you want to view.
3
Either:
>> Click on the user record, or
>> Select VIEW from the context menu.
4
Result: The Details - User screen displays, which is a read-only view of the user profile.
If you want to make changes to the User’s profile, click Modify to display the
Modify-User screen.
If you don’t want to make any changes to the User’s profile, click Close to return to
the User List View.
Deleting a User
Use this procedure to permanently delete a user profile from ANZ Transactive.
Deleted records cannot be reversed.
>>Password users can be deleted as necessary
>>To delete a Security Device user, you must first submit a request to ANZ to have the security
device revoked, then you can delete the user profile.
STEP
1
ACTION
Select Admin > Users > View to display the User List View.
2
Locate the user you want to delete in the list.
3
Select DELETE from the context menu.
4
Result: A message Are you sure you want to proceed? is displayed.
To proceed, click Yes.
5
Result: A confirmation message is displayed.
Click Close to exit the message and re-display the User List.
Note: Deleting a user does not have to be approved by another Administrator.
ANZ TRANSACTIVE ADMINISTRATION GUIDE USERS 31
32 USERS ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
ACCOUNT
ASSIGNMENT
ACCOUNT ASSIGNMENT
ACCOUNT ASSIGNMENT
Note: The Account Assignment option is only applicable to ANZ Transactive clients who
have a hierarchy, i.e. a Parent User Group and a Sub Group or Groups.
Purpose
When a User Group is set up in ANZ Transactive by ANZ with a hierarchy, all accounts are
assigned to the Parent User Group only. The Account Assignment option on the Admin tab
can be used by Administrators to assign access to specific accounts at a Sub Group level.
Procedures
Refer to the following procedures in ANZ Transactive Online Help for assistance with
Account Assignment.
ANZ Transactive Online Help > Administration > Account Assignment >
Assigning an Account to a Sub Group
ANZ Transactive Online Help > Administration > Account Assignment >
Removing an Account from a Sub Group
ANZ TRANSACTIVE ADMINISTRATION GUIDE ACCOUNT ASSIGNMENT 33
34 ACCOUNT ASSIGNMENT ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
SYSTEM SETUP
SYSTEM SETUP
SYSTEM SETUP
Introduction
The Setup option on the Admin tab allows ANZ Transactive Administrators to perform
various system setup and maintenance tasks. Refer to the headings below for an
explanation of the functionality available and references to additional information in
ANZ Transactive Online Help.
Email Setup
Email Setup allows Administrators to create and manage group email distribution lists used
for ANZ Transactive email payment alerts.
ANZ Transactive Online Help > Administration > Setup >
Setting Up Alert Email Preferences
Maintaining Alert Email Preferences
Account Maintenance
The Account Maintenance option gives Administrators the ability to:
>>Customise account short names and descriptions
>>Apply account-based discretions (i.e. the value of transactions that can be processed from
the selected account on a daily basis).
ANZ Transactive Online Help > Administration > Setup > Modifying an Account
Name and/or Account Discretions
Panel
This option is only applicable to organisations that are set up with Panel Payment Approval
workflow in ANZ Transactive. Panel Payment Approval allows an organisation to have total
control over the payment approval process by creating ‘panels’ of up to six approvers.
There are six stages to setting up Panel Payment Approval in ANZ Transactive:
1. Name the Approver Types
2. Approve the Approver Types
3. Assign an Approver Type to a User
4. Create the Panel Profile
ANZ TRANSACTIVE ADMINISTRATION GUIDE SYSTEM SETUP 35
SYSTEM SETUP
5. Approve the Panel Profile
6. Assign Payment Types to the Panel Profile.
ANZ Transactive Online Help > Administration > Setup >
Setting Up Panel Payment Approval
Modifying Panel Payment Approval
Maintain Preferences
This function allows Administrators to modify some client settings:
>>Administrators can nominate or change the organisation’s Operational Contact for
ANZ Transactive
>>Administrators can set a default credit currency for cross-currency payments created by the
User Group, i.e.:
-- currency of the funding account, or
-- currency of the beneficiary bank.
ANZ Transactive Online Help > Administration > Setup > Maintaining Client Settings
File Import Path
ANZ Transactive allows Administrators to define one or more restricted file import paths
that define the location(s) from which a payment file can be imported. Different paths can
be configured for Domestic Payments and Single Payments.
ANZ Transactive Online Help > Administration > Setup >
Creating a Restricted File Import Path
Modifying a Restricted File Import Path
Export Options
Export Options allows you to setup the automatic creation of statement files for ANZ
Transactive in a specific format. Once set up, these files will be created daily, eliminating the
need to manually generate the files. These files will be awaiting download when you log
into ANZ Transactive at the start of the day.
ANZ Transactive Online Help > Administration > Setup > Modifying Export Options
36 SYSTEM SETUP ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
ADMINISTRATION
REPORTS
ADMINISTRATION REPORTS
ADMINISTRATION REPORTS
ADMINISTRATION REPORTS
The following reports are available via the Admin > Reports tab. All reports can be
generated in Standard Mode or Filter Mode. You can also create Report Profiles for
frequently used Administration Reports.
REPORT
DESCRIPTION
Shows detailed entitlements for each role, including access
rights and limitations.
Provides a list of users and their associated roles in a User Group,
User Entitlements
with drilldown capability to detailed entitlements for the
Report
selected role.
Reports on activities performed within ANZ Transactive
Security Audit Trail
including logon attempts, reference data updates and changes
Report
made to Roles and Users.
Provides a view of activities that have been performed by all
Setup Log
Administrators, including changes made to the configuration of
file import paths.
For User Groups set up with Panel Payment Approval only.
Orphaned Payments
Shows any ‘orphaned’ payments (i.e. a payment with no valid
Report
Panel Profile associated to it).
Reports on DE User IDs and their related User Group, Approval
DE User ID Report
(Australian clients only) Code, Transaction Set, Funds BSB and Funds Accounts.
Roles Report
User Group Details
Report
Shows the setup of the customer hierarchy, i.e. the Parent User
Group and any Sub Groups. Also provides hyperlink drill-downs
to more detailed reports about associated Users and Accounts.
ANZ Transactive Online Help > Administration > Administration Reports >
Viewing Standard Administration Reports
Viewing Filter Administration Reports
Viewing Profile Administration Reports
ANZ TRANSACTIVE ADMINISTRATION GUIDE ADMINISTRATION REPORTS 37
38 ADMINISTRATION REPORTS ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
NOTES
>>Australia and New Zealand Banking Group Limited (ANZ Australia) is an authorised deposit
taking institution in Australia. ANZ, part of ANZ National Bank Limited (ANZ New Zealand)
is a registered bank in New Zealand under the Reserve Bank Act 1989 (New Zealand). ANZ
New Zealand is a subsidiary and separate entity from ANZ Australia and is not an authorised
deposit-taking institution under the Banking Act 1959 (Australia)
>>Any Cash Product provided by ANZ New Zealand is neither a deposit with nor liability
of ANZ Australia and ANZ Australia is not required to meet the obligations of ANZ
New Zealand
>>ANZ Australia does not guarantee the performance of any Cash Product by ANZ
New Zealand
>>References to “Australia(n)” or “AU” with respect to any payments, products and/or accounts
means payment made by, accounts held with and products provided by Australia and New
Zealand Banking Group Limited / ANZ Australia from or within Australia
>>References to “New Zealand” or “NZ” with respect to any payments, products and/or
accounts means payment made by, accounts held with and products provided by ANZ
National Bank Limited / ANZ New Zealand from or within New Zealand.
ANZ TRANSACTIVE ADMINISTRATION GUIDE NOTES 39
40 NOTES ANZ TRANSACTIVE ADMINISTRATION GUIDE - 09.2012
Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. ANZ’s colour blue is a trade mark of ANZ. 77172B 09.2012 W303264
anz.com